Cities Index.
Agenda packet

Laguna Hills City Council
April 28, 2026

Document
Agenda packet
Meeting
April 28, 2026
Body
Laguna Hills City Council
Pages
1,816
Original file
188.2 MB
Text extracted from the city's file for reading and search. Open the original on lagunahillsca.api.civicclerk.com. That file is the official record.

engaged in the Work will be considered employees of Consultant. City will deal directly with and will make all payments to Consultant. In addition, neither this Agreement nor any interest herein may be transferred, assigned, conveyed, hypothecated, or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written consent of City. Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more than twenty five percent (25%) of the present ownership and/or control of Consultant, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Agreement shall be void. No approved transfer shall release Consultant or any surety of Consultant from any liability hereunder without the express written consent of City.

4.4 Independent Contractor.

A. The legal relationship between the Parties is that of an independent contractor, and nothing herein shall be deemed to make Consultant a City employee. During the performance of this Agreement, Consultant and its officers, employees, and agents shall act in an independent capacity and shall not act as City officers or employees. Consultant will determine the means, methods and details of performing the Services subject to the requirements of this Agreement. The personnel performing the Services under this Agreement on behalf of Consultant shall at all times be under Consultant's exclusive direction and control. Neither City nor any of its officials, officers, employees, agents or volunteers shall have control over the conduct of Consultant or any of its officers, employees, or agents, except as set forth in this Agreement. Consultant, its officers, employees or agents, shall not maintain a permanent office or fixed business location at City's offices. City shall have no voice in the selection, discharge, supervision, or control of Consultant's officers, employees, representatives or agents or in fixing their number, compensation, or hours of service. Consultant shall pay all wages, salaries, and other amounts due its employees in connection with the performance of Services under this Agreement as required by law and shall be responsible for all reports and obligations respecting them, including but not limited to social security income tax withholding, unemployment compensation, workers' compensation, and other similar matters. City shall not in any way or for any purpose be deemed to be a partner of Consultant in its business or otherwise a joint venturer or a member of any joint enterprise with Consultant.

B. Consultant shall not incur or have the power to incur any debt, obligation, or liability against City, or bind City in any manner.

C. No City benefits shall be available to Consultant, its officers, employees, or agents, in connection with the performance of any Work or Services under this Agreement.

Except for professional fees paid to Consultant as provided for in this Agreement, City shall not pay salaries, wages, or other compensation to Consultant for the performance of any Work or Services under this Agreement. City shall not be liable for compensation or indemnification to Consultant, its officers, employees, or agents, for injury or sickness arising out of performing any Work or Services hereunder. If for any reason any court or governmental agency determines that the City has financial obligations, other than pursuant to Section 2 and Subsection 1.8 herein, of any nature relating to salary, taxes, or benefits of Consultant's officers, employees, representatives, agents, or subconsultants or subcontractors, Consultant shall defend, indemnify, l 83687\ l
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and hold harmless City from and against all such financial obligations.

4.5 PERS Eligibilitv & Indemnification.

A. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing any Work or Services under this Agreement claims or is determined by a court of competent jurisdiction or the California Public Employee Retirement System (PERS) to be eligible for enrollment in PERS as an employee of the City, Consultant shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions for PERS benefits on behalf of Consultant or its employees, agents or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of the City.

B. Notwithstanding any other agency, state or federal policy, rule, regulation, law or ordinance to the contrary, Consultant and any of its employees, agents, and subcontractors providing any Work or Services under this Agreement shall not qualify for or become entitled to, and hereby agree to waive any claims to, any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in PERS as an employee of City and entitlement to any contribution to be paid by City for employer contribution and/or employee contributions for PERS benefits.

5. INSURANCE

5.1 Compliance with Insurance Requirements. Consultant shall obtain, maintain, and keep in full force and effect during the term of this Agreement, at its sole cost and expense, and in a form and content satisfactory to City, all insurance required under this section.

Consultant shall not commence any Work or Services under this Agreement unless and until it has provided evidence satisfactory to City that it has secured all insurance required under this section. If Consultant's existing insurance policies do not meet the insurance requirements set forth herein, Consultant agrees to amend, supplement or endorse the policies to do so.

5.2 Types of Insurance Required. As a condition precedent to the effectiveness of this Agreement, and without limiting the indemnity provisions set forth in this Agreement, Consultant shall obtain and maintain in full force and effect during the term of this Agreement, including any extension thereof, the following policies of insurance:

A. Commercial General Liability Insurance. Consultant shall obtain and maintain, in full force and effect throughout the term of this Agreement, a policy of Commercial General Liability Insurance written on an occurrence basis with limits of at least one million dollars ($1,000,000.00) per occurrence, two million dollars ($2,000,000.00) in the general aggregate, and one million dollars ($1,000,000.00) for products and completed operations.

Defense costs shall be paid in addition to the limits. The policy shall contain no endorsements or provisions limiting coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured against another; or (3) contain any other exclusion contrary to the Agreement.
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B. Automobile Liability Insurance. Consultant shall obtain and maintain, in full force and effect throughout the term of this Agreement, a policy of Automobile Liability Insurance written on a per occurrence basis with limits of at least one million dollars ($1,000,000.00) combined limit for each occurrence covering bodily injury and property damage. The policy shall specifically include coverage for owned, non-owned, leased, and hired automobiles.

C. Workers Compensation Insurance. Consultant shall obtain and maintain, in full force and effect throughout the term of this Agreement, a policy of Workers' Compensation Insurance in at least the minimum statutory amounts, and in compliance with all other statutory requirements, as required by the State of California. Consultant agrees to waive and obtain endorsements from its workers' compensation insurer waiving all subrogation rights under its workers' compensation insurance policy against the City, its officials, officers, employees, agents and volunteers, and to require each of its subconsultants and subcontractors, if any, to do likewise under their workers' compensation insurance policies. Consultant shall obtain and maintain, in full force and effect throughout the term of this Agreement, a policy of Employer's Liability Insurance written on a per occurrence basis with limits of at least one million dollars ($1,000,000.00) per accident for bodily injury or disease.

D. Professional Liabilitv (Errors & Omissions) Insurance. Consultant shall obtain and maintain in full force and effect throughout the term of this Agreement, a policy of Professional Liability or Errors and Omissions Insurance appropriate to Consultant's profession with limits of at least two million dollars ($2,000,000.00). Covered professional services shall specifically include all Work or Services to be performed under the Agreement and delete any exclusions that may potentially affect the Work or Services to be performed under this Agreement.

I. lntentionailv omilled.

2. If the policy of insurance is written on a 'claims-made' ba is, the City may require that the policy be continued in full force and effect at all times during the term of this Agreement, and for a period of three (3) years from the date of the completion of the Work or Services provided hereunder. In the event of termination of the policy during this period, Consultant shall obtain continuing insurance coverage for the prior acts or omissions of Consultant during the course of performing the Work or Services under the terms of this Agreement. The coverage shall be evidenced by either a new policy evidencing no gap in coverage, or by obtaining separate extended "tail" coverage with the present or new carrier or other insurance arrangements providing for complete coverage, either of which shall be subject to the written approval by the City.

3. In the event the policy of insurance is written on an occurrence basis, the policy shall be continued in full force and effect during the term of this Agreement, or until completion of the Work or Services provided for in this Agreement, whichever is later. In the event of termination of the policy during this period, new coverage shall immediately be obtained to ensure coverage during the entire course of performing the Work or Services under the terms of this Agreement.
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5.3 Acceptability of Insurers. Insurance required by this section shall be issued by a licensed company authorized to transact business in the state by the Department of Insurance for the State of California with a current rating of A-:VII or better (if an admitted carrier), or a current rating of A:X or better (if offered by a non-admitted insurer listed on the State of California List of Approved Surplus Lines Insurers (LASLI), by the latest edition of A.M. Best's Key Rating Guide, except that the City will accept workers' compensation insurance from the State Compensation Fund. In the event the City determines that the Work or Services to be performed under this Agreement creates an increased or decreased risk of loss to the City, the Consultant agrees that the minimum limits of the insurance policies may be changed accordingly upon receipt of written notice from the City. Consultant shall immediately substitute any insurer whose A.M. Best rating drops below the levels specified herein.

5.4 Insurance Endorsements. Required insurance policies shall not be in compliance if they include any limiting provision or endorsement that has not been submitted to the City for written approval. Required insurance policies shall contain the following provisions, or Consultant shall provide endorsements on forms approved by the City to add the following provisions to the insurance policies:

A. The policy or policies of insurance required by this section for Commercial General Liability and Automobile Liability Insurance shall be endorsed to provide the following:

1. Additional Insured: The City, its officials, officers, employees, agents and volunteers, shall be additional insureds with regard to liability and defense of suits or claims arising out of the performance of the Agreement; and

2. Additional Insured Endorsements: Additional insured endorsements shall not (1) be restricted to "ongoing operations", (2) exclude "contractual liability", (3) restrict coverage to "sole" liability of Consultant, or ( 4) contain any other exclusions contrary to the Agreement; and, the coverage shall contain no special limitations on the scope of protection afforded to additional insureds.

3. Notice: The policy or policies of insurance required by this section for Commercial General Liability and Automobile Liability Insurance shall be endorsed to state that coverage shall not be suspended, voided, cancelled, or modified, or reduced in coverage or in limits, except after thirty (30) days prior written notice by First Class U.S. Mail, postage-prepaid, has been provided to the City. Notwithstanding the foregoing, if coverage is to be suspended, voided, or cancelled because of Consultant's failure to pay the insurance premium, the notice provided to City shall be by ten (10) days prior written notice.

B. For all policies of Commercial General Liability Insurance, Consultant shall provide endorsements for ongoing operations and completed operations to effectuate this requirement.

5.5 Deductibles and Self-Insured Retentions. Any deductible or self-insured retention must be approved in writing by the City in advance and shall protect the City, its officials, officers, employees, agents and volunteers, in the same manner and to the same extent 183687 1.1
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as they would have been protected had the policy or policies not contained a deductible or selfinsured retention.

5.6 Primarv and Non-Contributing Insurance. All policies of Commercial General Liability Insurance and Automobile Liability Insurance shall be primary and any other insurance, deductible, or self-insurance maintained by the City, its officials, officers, employees, agents or volunteers, shall not contribute with this primary insurance. Policies shall contain or be endorsed to contain such provisions.

5.7 Waiver of Subrogation. All policies of Commercial General Liability and Automobile Liability Insurance shall contain or be endorsed to waive subrogation against the City, its officials, officers, employees, agents and volunteers, or shall specifically allow Consultant or others providing insurance evidence in compliance with the requirements set forth in this section to waive their right to recovery prior to a loss. Consultant hereby agrees to waive its own right of recovery against the City, its officials, officers, employees, agents and volunteers, and Consultant hereby agrees to require similar written express waivers and insurance clauses from each of its subconsultants or subcontractors.

5.8 Evidence of Coverage. Concurrently with the execution of the Agreement, Consultant shall deliver certificates of insurance together with original endorsements affecting each of the insurance policies required by this section. Required insurance policies shall not be in compliance if they include any limiting provision or endorsement that has not been submitted to the City for written approval. The certificates of insurance and original endorsements for each insurance policy shall be signed by a person authorized by that insurer to bind coverage on its behalf. At least fifteen (15) days prior to the expiration of any such policy, evidence of insurance showing that such insurance coverage has been renewed or extended shall be filed with the City. If such coverage is cancelled or reduced and not replaced immediately so as to avoid a lapse in the required coverage, Consultant shall, within ten (10) days after receipt of written notice of such cancellation or reduction of coverage, file with the City evidence of insurance showing that the required insurance has been reinstated or has been provided through another insurance company or companies. Consultant shall promptly furnish, at City's request, copies of actual policies including all declaration pages, endorsements, exclusions and any other policy documents City requires to verify coverage.

5.9 Requirements Not Limiting. Requirement of specific coverage or minimum limits contained in this section are not intended as a limitation on coverage, limits, or other requirements, or a waiver of any coverage normally provided by any insurance. Nothing in this section shall be construed as limiting in any way the indemnification provision contained in this Agreement, or the extent to which Consultant may be held responsible for payments of damages to persons or property.

5.10 Enforcement of Agreement (Non-Estoppel). Consultant acknowledges and agrees that actual or alleged failure on the part of the City to inform Consultant of any noncompliance with any of the insurance requirements set forth in this section imposes no additional obligation on the City nor does it waive any rights hereunder. 1836871.1
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5.11 Insurance for Subconsultants. Consultant shall either: (I) include all subconsultants or subcontractors engaged in any Work or Services for Consultant relating to this Agreement as additional named insureds under the Consultant's insurance policies, or (2) Consultant shall be responsible for causing its subconsultants or subcontractors to procure and maintain the appropriate insurance in compliance with the terms of the insurance requirements set forth in this section, including adding the City, its officials, officers, employees, agents and volunteers, as additional insureds to their respective policies. All policies of Commercial General Liability Insurance provided by Consultant's subconsultants or subcontractors performing any Work or Services related to this Agreement shall be endorsed to name the City, its officials, officers, employees, agents and volunteers, as additional insureds. Consultant shall not allow any subconsultant or subcontractor to commence any Work or Services relating to this Agreement unless and until it has provided evidence satisfactory to City that the subconsultant or subcontractor has secured all insurance required under this section.

5.12 Other Insurance Requirements. The following terms and conditions shall apply to the insurance policies required of Consultant pursuant to this Agreement:

A. Consultant shall provide immediate written notice to City if (1) any of the insurance policies required herein are terminated, cancelled or suspended, (2) the limits of any of the insurance coverages required herein are reduced, or (3) the deductible or self-insured retention is increased.

B. All insurance coverage and limits provided by Consultant and available or applicable to this Agreement are intended to apply to each insured, including additional insureds, against whom a claim is made or suit is brought to the full extent of the policies. Nothing contained in this Agreement or any other agreement relating to the City or its operations shall limit the application of such insurance coverage.

C. None of the insurance coverages required herein will be in compliance with the requirements of this section if they include any limiting endorsement which substantially impairs the coverages set forth herein (e.g., elimination of contractual liability or reduction of discovery period), unless the endorsement has first been submitted to the City and approved in writing.

D. Certificates of insurance will not be accepted in lieu of required endorsements, and submittal of certificates without required endorsements may delay commencement of the Project. It is Consultant's obligation to ensure timely compliance with all insurance submittal requirements as provided herein.

E. Consultant agrees to ensure that subconsultants and subcontractors, if any, and any other parties involved with the Project who are brought onto or involved in the Project by Consultant, provide the same minimum insurance coverage required of Consultant.

Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section.

Consultant agrees that upon request, all agreements with subcontractors and others engaged in the Project will be submitted to the City for review.
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F. Consultant agrees to provide immediate written notice to City of any claim, demand or loss against Consultant arising out of the Work or Services performed under this Agreement and for any other claim, demand or loss which may reduce the insurance available to pay claims, demands or losses arising out of this Agreement.

6. INDEMNIFICATION
To the fullest extent permitted by law, Consultant shall defend (at Consultant's sole cost and expense with legal counsel reasonably acceptable to City), indemnify and hold the City, its elected and appointed officials, officers, employees, agents and volunteers, free and harmless from any and all claims, demands, orders, causes of action, costs, expenses, liabilities, losses, penalties, judgments, arbitration awards, settlements, damages or injuries of any kind, in law or in equity, including but not limited to property or persons, including wrongful death, ( collectively "Claims") in any manner arising out of, pertaining to, related to, or incident to any alleged acts, errors or omissions, or willful misconduct of Consultant, its officers, directors, employees, subcontractors, consultants or agents, in connection with Consultant's performance under this Agreement, including without limitation the payment of all consequential damages, expert witness fees and attorneys' fees and other related costs and expenses. Notwithstanding the foregoing, to the extent that the Work or Services performed by Consultant are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant. Under no circumstances shall the insurance requirements and limits set forth in this Agreement be construed to limit Consultant's indemnification obligation or other liability hereunder. Notwithstanding the foregoing, such obligation to defend, hold harmless, and indemnify the City, its elected and appointed officials, officers, employees, agents, and volunteers, shall not apply to such claims or liabilities arising from the sole or active negligence or willful misconduct of City.

7. REPORTS AND RECORDS

7.1 Accounting Records. Consultant shall keep complete, accurate, and detailed accounts of all time, costs, expenses, and expenditures pertaining in any way to this Agreement.

Consultant shall keep such books and records as shall be necessary to properly perform the Services required by this Agreement and to enable the Contract Officer to evaluate the performance of such Services. The Contract Officer shall have full and free access to such books and records at all reasonable times, including the right to inspect, copy, audit, and make records and transcripts from such records.

7.2 Reports. Consultant shall periodically prepare and submit to the Contract Officer such reports concerning the performance of the Services required by this Agreement as the Contract Officer shall require. Consultant hereby acknowledges that the City is greatly concerned about the cost of the Work and Services to be performed pursuant to this Agreement.

For this reason, Consultant agrees that if Consultant becomes aware of any facts, circumstances, techniques, or events that may or will materially increase or decrease the cost of the Work or Services contemplated herein or, if Consultant is providing design services, the cost of the 183687 1. 1
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project being designed, Consultant shall promptly notify the Contract Officer of such fact, circumstance, technique, or event and the estimated increased or decreased cost related thereto and, if Consultant is providing design services, the estimated increased or decreased cost estimate for the project being designed.

7.3 Ownership of Documents. All drawings, specifications, reports, records, documents, memoranda, correspondence, computations, and other materials prepared by Consultant, its employees, subconsultants, subcontractors and agents in the performance of this Agreement shall be the property of City and shall be promptly delivered to City upon request of the Contract Officer or upon the termination of this Agreement, and Consultant shall have no claim for further employment or additional compensation as a result of the exercise by City of its full rights of ownership of the documents and materials hereunder. Consultant may retain copies of such documents for its own use. Consultant shal 1 have an unrestricted right to use the concepts embodied therein. Consultant shall ensure that all of its subconsultants and subcontractors shall provide for assignment to City of any documents or materials prepared by them, and in the event Consultant fails to secure such assignment, Consultant shall indemnify City for all damages resulting therefrom.

7.4 Release of Documents. All drawings, specifications, reports, records, documents, and other materials prepared by Consultant in the performance of services under this Agreement shall not be released publicly without the prior written approval of the Contract Officer. All information gained by Consultant in the performance of this Agreement shall be considered confidential and shall not be released by Consultant without City's prior written authorization.

7.5 Audit and Inspection of Records. After receipt of reasonable notice and during the regular business hours of City, Consultant shall provide City, or other agents of City, such access to Consultant's books, records, payroll documents, and facilities as City deems necessary to examine, copy, audit, and inspect all accounting books, records, work data, documents, and activities directly related to Consultant's performance under this Agreement. Consultant shall maintain such books, records, data, and documents in accordance with generally accepted accounting principles and shall clearly identify and make such items readily accessible to such parties during the term of this Agreement and for a period of three (3) years from the date of final payment by City hereunder.

8. ENFORCEMENT OF AGREEMENT

8.1 California Law and Venue. This Agreement shall be construed and interpreted both as to validity and as to performance of the Parties in accordance with the laws of the State of California. Legal actions concerning any dispute, claim, or matter arising out of or in relation to this Agreement shall be instituted in the Superior Court of the County of Orange, State of California, or any other appropriate coutt in such County, and Consultant covenants and agrees to submit to the personal jurisdiction of such court in the event of such action.

8.2 Interpretation. This Agreement shall be construed as a whole according to its fair language and common meaning to achieve the objectives and purposes of the Parties. The 1836871 I
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terms of this Agreement are contractual and the result of negotiation between the Parties.

Accordingly, any rule of construction of contracts (including, without limitation, California Civil Code Section 1654) that ambiguities are to be construed against the drafting party, shall not be employed in the interpretation of this Agreement. The caption headings of the various sections and paragraphs of this Agreement are for convenience and identification purposes only and shall not be deemed to limit, expand, or define the contents of the respective sections or paragraphs.

8.3 Termination. City may terminate this Agreement for any reason, with or without cause, upon giving Consultant thirty (30) days written notice. Upon such notice, City shall pay Consultant for Services performed through the date of termination. Upon receipt of such notice, Consultant shall immediately cease all work under this Agreement, unless the notice provides otherwise. Thereafter, Consultant shall have no further claims against the City under this Agreement. Upon termination of the Agreement pursuant to this section, Consultant shall submit to the City an invoice for work and services performed prior to the date of termination. In addition, Consultant reserves the right to terminate this Agreement at any time upon sixty (60) days written notice to the City, except that where termination is due to material default by the City, the period of notice may be such shorter time as the Consultant may determine.

8.4 Default of Consultant.

A. Consultant's failure to comply with any provision of this Agreement shall constitute a default.

B. If the City Manager, or City Manager's designee, determines that Consultant is in default in the performance of any of the terms or conditions of this Agreement, he/she shall notify Consultant in writing of such default. Consultant shall have ten (10) days, or such longer period as City may designate, to cure the default by rendering satisfactory performance. In the event Consultant fails to cure its default within such period of time, City shall have the right, notwithstanding any other provision of this Agreement, to terminate this Agreement without further notice and without prejudice of any remedy to which City may be entitled at law, in equity, or under this Agreement. Consultant shall be liable for any and all reasonable costs incurred by City as a result of such default. Compliance with the provisions of this section shall not constitute a waiver of any ,City right to take legal action in the event that the dispute is not cured, provided that nothing herein shall limit City's right to terminate this Agreement without cause pursuant to Section 8.3.

C. If termination is due to the failure of the Consultant to fulfill its obligations under this Agreement, City may, after compliance with the provisions of Section

8.4(B), take over the work and prosecute the same to completion by contract or otherwise, and the Consultant shall be liable to the extent that the total cost for completion of the Services required hereunder exceeds the Maximum Contract Amount (provided that the City shall use reasonable efforts to mitigate such damages), and City may withhold any payments to the Consultant for the purpose of set-off or partial payment of the amounts owed the City as previously stated. The withholding or failure to withhold payments to Consultant shall not limit Consultant's liability for completion of the Services as provided herein. 183687 1. 1
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8.5 Waiver. No waiver of any provision of this Agreement shall be effective unless in writing and signed by a duly authorized representative of the Party against whom enforcement of a waiver is sought. Any waiver by the Parties of any default or breach of any covenant, condition, or term contained in this Agreement, shall not be construed to be a waiver of any subsequent or other default or breach, nor shall failure by the Patties to require exact, full, and complete compliance with any of the covenants, conditions, or terms contained in this Agreement be construed as changing the terms of this Agreement in any manner or preventing the Parties from enforcing the full provisions hereof.

8.6 Rights and Remedies Cumulative. Except with respect to rights and remedies expressly declared to be exclusive in this Agreement, the rights and remedies of the Parties are cumulative and the exercise by either Party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other Party.

8.7 Legal Action. In addition to any other rights or remedies, either Party may take legal action, in law or in equity, to cure, correct or remedy any default, to recover damages for any default, to compel specific performance of this Agreement, to obtain declaratory or injunctive relief, or to obtain any other remedy consistent with the purposes of this Agreement.

8.8 Attorneys> Fees. In the event any dispute between the Parties with respect to this Agreement results in litigation or any non-judicial proceeding, the prevailing Party shall be entitled, in addition to such other relief as may be granted, to recover from the non-prevailing Party all reasonable costs and expenses, including but not limited to reasonable attorneys' fees, expert witness fees, court costs and all fees, costs, and expenses incurred in any appeal or in collection of any judgment entered in such proceeding. To the extent authorized by law, in the event of a dismissal by the plaintiff or petitioner of the litigation or non-judicial proceeding within thirty (30) days of the date set for trial or hearing, the other Party shall be deemed to be the prevailing Party in such litigation or proceeding.

9. CITY OFFICERS AND EMPLOYEES: NON-DISCRIMINATION

9.1 Non-liability of City Officers and Employees. No officer or employee of the City shall be personally liable to the Consultant, or any successor-in-interest, in the event of any default or breach by the City or for any amount which may become due to the Consultant or to its success_or, or for breach of any obligation of the terms of this Agreement.

9.2 Conflict of Interest. No officer or employee of the City shall have any financial interest, direct or indirect, in this Agreement nor shall any such officer or employee participate in any decision relating to the Agreement which effects his or her financial interest or the financial interest of any corporation, partnership, or association in which they are, directly or indirectly, interested in violation of any state statute or regulation. Consultant represents and warrants that it has not paid or given and will not pay or give any third party any money or other consideration in exchange for obtaining this Agreement.

9.3 Covenant Against Discrimination. In connection with its performance under 1836871 , 1
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this Agreement, Consultant shall not discriminate against any employee or applicant for employment because of race, disability, medical condition, religion, color, sex, sexual orientation, age, marital status, ancestry, or national origin. Consultant shall ensure that applicants are employed, and that employees are treated during their employment, without regard to their race, disability, medical condition, religion, color, sex, sexual orientation, age, marital status, ancestry, or national origin. Such actions shall include, but not be limited to, the following: employment, upgrading, demotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship.

10. MISCELLANEOUS PROVISIONS

10.1 Patent and Copyright Infringement.

A. To the fullest extent permitted by law, and in lieu of any other warranty by City or Consultant against patent or copyright infringement, statutory or otherwise, it is agreed that Consultant shall defend at its expense any claim or suit against City on account of any allegation that any item furnished under this Agreement, or the normal use or sale thereof arising out of the performance of this Agreement, infringes upon any presently existing U.S. letters patent or copyright and Consultant shall pay all costs and damages finally awarded in any such suit or claim, provided that Consultant is promptly notified in writing of the suit or claim and given authority, information and assistance at Consultant's expense for the defense of same, and provided such suit or claim arises out of, pertains to, or is related to the alleged negligence, recklessness or willful misconduct of Consultant. However, Consultant will not indemnify City if the suit or claim results from: (1) City's alteration of a deliverable, such that City's alteration of such deliverable created the infringement upon any presently existing U.S. letters patent or copyright; or (2) the use of a deliverable in combination with other material not provided by Consultant when it is such use in combination which infringes upon an existing U.S. letters patent or copyright.

B. Consultant shall have sole control of the defense of any such claim or suit and all negotiations for settlement thereof, Consultant shall not be obligated to indemnify City under any settlement made without Consultant's consent or in the event City fails to cooperate in the defense of any suit or claim, provided, however, that such defense shall be at Consultant's expense. If the use or sale of such item is enjoined as a result of the suit or claim, Consultant, at no expense to City, shall obtain for City the right to use and sell the item, or shall substitute an equivalent item acceptable to City and extend this patent and copyright indemnity thereto.

10.2 Notices. All notices or other communications required or permitted hereunder shall be in writing, and shall be personally delivered, sent by registered or certified mail, postage prepaid, return receipt requested, or delivered or sent by facsimile with attached evidence of completed transmission, and shall be deemed received upon the earlier of (i) the date of delivery to the address of the person to receive such notice if delivered personally or by messenger or overnight courier; (ii) five (5) business days after the date of posting by the United States Post Office if by mail; or (iii) when sent if given by facsimile. Notices or other communications shall be addressed as follows:
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To City:

To Consultant:

City of Laguna Hills
Attention: City Manager
24035 El Toro Road
Laguna Hills, California 92653
Telephone: (949) 707-2600
LSA Associates, Inc.

Attention: Ryan Bensley, Principal in Charge
3210 El Camino Real, Suite 100
Irvine, California 92602
Telephone: (949) 553-0666

10.3 Entire Agreement. This Agreement constitutes the entire agreement between the Parties and supersedes all prior negotiations, arrangements, agreements, representations, and understandings, if any, made by or among the Parties with respect to the subject matter hereof.

No amendments or other modifications of this Agreement shall be binding unless executed in writing by both Parties hereto, or their respective successors, assigns, or grantees.

10.4 Severability. Whenever possible, each provision of this Agreement shall be interpreted in such a manner as to be effective and valid under applicable law, but if any provision of this Agreement shall be determined to be invalid by a final judgment or decree of a court of competent jurisdiction, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the reminder of that provision, or the remaining provisions of this Agreement unless the invalid provision is so material that its invalidity deprives either Party of the basic benefit of their bargain or renders this Agreement meaningless.

10.5 Successors in Interest. This Agreement shall be binding upon and inure to the benefit of the Parties' successors and assignees.

10.6 Third Party Beneficiary. Nothing contained in this Agreement is intended to confer, nor shall this Agreement be construed as conferring, any rights, including, without limitation, any rights as a third-party beneficiary or otherwise, upon any entity or person not a party hereto.

10.7 Recitals. The above-referenced Recitals are hereby incorporated into the Agreement as though fully set forth herein and each Party acknowledges and agrees that such Party is bound, for purposes of this Agreement, by the same.

10.8. Corporate Authority. Each of the undersigned represents and warrants that (i) the Party for which he/she is executing this Agreement is duly authorized and existing, (ii) he/she is duly authorized to execute and deliver this Agreement on behalf of the Party for which he/she is signing, (iii) by so executing this Agreement, the Party for which he/she is signing is formally bound to the provisions of this Agreement, and (iv) the entering into this Agreement does not violate any provision of any other Agreement to which the Party for which he/she is signing is bound.
1836871.1
4866-4545-3273, V. 1
18 Modified lnsr PSA 8082024

Page 1709 of 1816 ends

10.9 Labor Code Requirements.

A. Prevailing Wages. Consultant is aware of the requirements of California labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the Work or Services are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, and since the total compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage Laws. City shall provide Consultant with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Consultant shall make copies of the prevailing rates of per diem wages for each craft, classification, or type of worker needed to execute the Work or Services available to interested parties upon request, and shall post copies at the Consultant's principal place of business and at the project site. It is the intent of the parties to effectuate the requirements of sections 1771, 1774, I 775, 1776, 1777.5, 1813, and I 8 I 5 of the Labor Code within this Agreement, and Consultant shall therefore comply with such Labor Code sections to the fullest extent required by law. Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, agents, and volunteers free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws.

The foregoing indemnity shall survive termination of this Agreement.

B. DJR Registration. If the Work or Services are being performed as part of an applicable "public works" or "maintenance" project, in addition to the foregoing, then pursuant to Labor Code sections 1725.5 and 1771.1, the Consultant and all subconsultants must be registered with the Department of Industrial Relations ("DIR"). Consultant shall maintain registration for the duration of the Project and require the same of any subconsultants. This Project may also be subject to compliance monitoring and enforcement by the DIR. It shall be Contractor's sole responsibility to comply with all applicable registration and labor compliance requirements, including the submission of payroll records directly to the DIR.

10.10 Counterparts. This Agreement may be signed in counterparts, each of which shall constitute an original.
1836871.1
4866-4545-3273, V. 1
[SIGNATURES ON NEXT PAGE]
19 Modified lnsr PSA 8082024

Page 1710 of 1816 ends

IN WITNESS WHEREOF, the Parties have executed and entered into this Agreement as of the date first written above.

ATTEST:

JENNIFER LEE, City Clerk
APPROVED AS TO FORM:

GREGORY E. SIMONIAN,
City Attorney
1836871. l
4866-4545-3273, V. 1
(SEAL)
20 "CITY"

CITY OF LAGUNA HILLS,
a California municipal corporation
JARAD L. HILDENBRAND,
City Manager
"CONSULTANT"
LSA ASSOCIATES, INC., a California
corporation
B
Chief Financial Officer
Modified lnsr PSA 8082024

Page 1711 of 1816 ends

EXHIBIT "A"

CONSULTANT'S PROPOSAL/ SCOPE OF WORK
FOR

ON-CALL ENVIRONMENTAL REVIEW CONSULTING SERVICES
183687 1.1
4866-4545-3273, v. 1
DATED: JULY 11, 2024

SCOPE OF SERVICES FOR PROJECT

INCLUDING,

SCHEDULE OF PERFORMANCE
AND

SCHEDULE OF COMPENSATION/ FEES

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M AY 202 4 SCH E D ULE OF STA N D A R D C ON T R AC T PR O V I S I O N S

AN D BIL LIN G R AT E S
W:\Projects\Active\0000 Contract Review Checklist & Related Documents\Contract Redlines. Language and Notes\LSA Standard Contract\2024 4 Update\StandardContractProvisions_2024.docx
HOURLY BILLING RATES EFFECTIVE MAY 20241
Job Classification
Hourly Rate
Range Environmental 2
Planning Transportation Air/Noise
Cultural/
Paleontological
Resources
Biology GIS
Principal Principal Principal Principal Principal Principal $190–$400 Associate Associate Associate Associate Associate Associate $150–$250 Senior Planner
Senior
Transportation
Planner/Engineer
Senior Air Quality/
Noise Specialist/
Noise Engineer
Senior Archaeologist/
Architectural Historian/
Paleontologist
Senior Biologist/
Botanist/Wildlife
Biologist/Ecologist/
Soil Scientist/
Herpetologist/Arborist
Senior GIS
Specialist $130–$235
Planner Transportation
Planner/Engineer
Air Quality/
Noise Specialist/
Noise Engineer/
Climate Change
Specialist
Archaeologist/
Architectural Historian/
Paleontologist
Biologist/Botanist/
Wildlife Biologist/
Ecologist/Soil Scientist/
Herpetologist/Arborist
GIS
Specialist $100–$165
Assistant
Planner
Assistant
Transportation
Planner/Engineer
Air Quality/
Noise Analyst
Field Archaeologist/
Paleontologist
Assistant Biologist/
Botanist/Wildlife
Biologist/Ecologist/
Soil Scientist/
Herpetologist/Arborist
Assistant
GIS
Specialist
$85–$130
Office Services
Marketing $110–$185
Office Assistant $110–$145
Project Accountant $110–$135
Document Management/Technical Editing/Graphics $115–$160 1 Revised September 27, 2024
2 The hourly rate for work involving actual expenses in court (e.g., giving depositions or similar expert testimony) will be billed at $400 per hour regardless of job classifications.

LSA IN-HOUSE DIRECT COSTS EFFECTIVE MAY 20241, 2
Description Unit Cost Description Unit Cost
Reproduction (8.5 x 11) B/W $0.07 per page Total Station Surveying Instrument $50.00 per day Reproduction (8.5 x 11) Color $0.40 per page Level (Laser or Optical) $25.00 per day Reproduction (11 x 17) B/W $0.10 per page Laser Rangefinder $25.00 per day Reproduction (11 x 17) Color $0.75 per page Sound Meter $75.00 per day CD Production $5.00 per CD Sound Meter with Velocity Transducer $85.00 per day USB Flash Drive $5.00 per drive Aerial Photo Cost
Plotting $3.75 per sq ft GPS Unit $75.00 per day
Aerial Drone $200.00 per day Water Quality Meter $25.00 per day Mileage On-Road Current federal rate Night Vision Goggles $50.00 per unit per night Mileage Off-Road Current federal rate Wildlife Camera $25.00 per day 1 Revised September 27, 2024
2 Direct costs shall be reimbursed at cost plus 10 percent.

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Item No. 7.3.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date: April 28, 2026
To: Mayor and Council Members
From: Bill Burk, Chief of Police Services
Issue: Public Safety Update
Recommendation: That the City Council receive an update on public safety activities.

Background:

Fiscal Impact:

Attachments:

1. 2025 Laguna Hills Police Services Annual Report

Page 1776 of 1816 ends

LAGUNA HILLS

POLICE SERVICES
2025
Annual Report
Provided by the Orange County Sheriff’s Department,
In partnership with the City of Laguna Hills

Page 1777 of 1816 ends

MISSION STATEMENT

CORE VALUES
The men and women of the Orange County Sheriff’s
Department are dedicated to the protection of all we serve.

We provide exceptional law enforcement services free from prejudice or favor, with leadership, integrity, and respect.

Integrity without compromise;
Service above self;
Professionalism in the performance of duty;
Vigilance in safeguarding our community.
i.

VISION STATEMENT
“A Community Where Every Person Feels Safe and Valued.”

Page 1778 of 1816 ends

TABLE OF CONTENTS
Disclaimer: All information and data contained in this document are preliminary and subject to verification. Statistics are compiled from multiple internal and external sources and may include updates, revisions, or corrections. The Orange County Sheriff’s Department is not responsible for any misinterpretation, misuse, or misunderstanding of preliminary data presented herein. ii.

SECTION 1 - EXECUTIVE & STRATEGIC OVERVIEW
SECTION 2 - ORGANIZATIONAL FOUNDATIONS
SECTION 3 - COMMUNITY & DEMOGRAPHIC CONTEXT
SECTION 4 - CRIME & STATISTICAL REPORTING
SECTION 5 - OPERATIONAL SERVICES & SPECIALIZED UNITS
SECTION 6 - TRAINING & PROFESSIONAL DEVELOPMENT
SECTION 7 - COMMUNITY PROGRAMS & PARTNERSHIPS
SECTION 8 - RECOGNITION & LEGACY
Table of Contents ii.

Message from the Chief of Police Services 2
Introduction to Police Services Model 3
City Overview 4
Strategic Plan and Annual Priorities 5
Organizational Chart 7
Police Services Contract & Budget Summary 8
Staffing Overview (Sworn, Professional, Volunteers, and Contracted Partners) 9 City Demographics 11
Police Services Demographics 12
Crime Reporting Standards 15
Crime Statistics 16
Complaints & Use of Force 17
Field Operations & Traffic Enforcement 18
Investigations 20
Traffic Statistics 21
Special Enforcement Team (SET) / Direct Enforcement Team (DET) 22 Specialty Details & Other Assignments 23
Training Courses Completed 25
Field Training Program 26
Crime Prevention & Programs 28
Community Outreach & Events 29
Special Recognition 33
Employee of the Year 34
Message from the Sheriff 1
Vision Statement, Mission Statement, and Core Values i.

Veterans in Police Services 13
Emergency Planning 30
Volunteer Programs 31

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SECTION 1

EXECUTIVE & STRATEGIC OVERVIEW

Page 1780 of 1816 ends

Don Barnes

MESSAGE FROM

THE SHERIFF
Orange County Sheriff-Coroner
1 The Orange County Sheriff’s Department is proud of
our continued service to the City of Laguna Hills.

Together, with the engagement of Laguna Hills
residents, we have continued to keep our community
safe.

In 2025 we saw significant advancements in the use of
technology to assist our deputies in their work to
prevent and respond to crime. 2025 was the first full
year of operation for the Orange County Sheriff’s Real
Time Operations Center (RTOC). The RTOC has allowed
deputies to respond safely and swiftly to crimes in
progress or that have recently occurred. At the RTOC,
analysts assist deputies in responding to crimes more
resourcefully and consciously, with improved
operational intelligence and a proactive concentration
on community and officer safety. This year we also
field tested our Drones as a First Responder program.

The drones have shown to be a critical tool for
providing our deputies with information before they
arrive at a scene, ensuring a better response for the
public.

Passage of Proposition 36 in November 2024 marked a
significant shift away from California’s decade-long
decriminalization of drug and property crimes. The
measure increased accountability for repeat retail theft offenders and drug traffickers while requiring
treatment to address addiction and homelessness. In
Orange County, Proposition 36 has already resulted in
more than 10,000 bookings and has helped sustain our
low crime rates.

However, its full impact is limited by the State’s failure to provide adequate funding. I join public safety
leaders statewide in urging the Legislature to fully fund Proposition 36 in the Fiscal Year 2026–27 budget.

As we work to make Proposition 36 a success, we
continue to be proactive in addressing homelessness.

The strategy of outreach and enforcement has helped
us reduce the number of encampments and mitigate
their impacts on our community. Such a proactive
strategy has also helped those with addiction-related
homelessness. The annual report of homeless deaths
produced by the OC Sheriff’s Coroner Division shows a
25% decrease in deaths from 508 in 2023 to 378 in
2024. This is largely driven by a decline in drug
overdose deaths. While numbers are not yet finalized
for 2025, we expect this positive trend to continue.

The efforts of 2025 reflect a comprehensive approach
to public safety—one that combines accountability,
treatment, technology, and proactive engagement.

These results are made possible by the dedication of
our deputies, the support of our city government
partners, and the continued trust of the communities
we serve.

The men and women of the Orange County Sheriff’s
Department remain honored to serve the people of
Laguna Hills. We look forward to meeting the
challenges of 2026 and keeping Orange County a great
place to live, work, and raise a family.

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Captain B. Burk

MESSAGE FROM THE

CHIEF OF POLICE SERVICES
Chief of Laguna Hills Police Services
2 Serving the City of Laguna Hills is both an honor and a responsibility that I take very seriously. Since the city's incorporation on December 20, 1991, Laguna Hills has
grown into a strong, connected community with
thriving neighborhoods, expanding business areas, and
beautiful open spaces for residents and families to
enjoy. The city's growth over the years, including the
addition of North Laguna Hills in 1996 and the
Westside region in 2000, reflects a community that
continues to evolve while maintaining its character and quality of life.

From the very beginning, the City of Laguna Hills has
partnered with the Orange County Sheriff’s
Department to provide law enforcement services.

Laguna Hills Police Services is proud to serve this
community through patrol, traffic enforcement, and
criminal investigations, but our work goes far beyond
responding to calls for service. We place a strong
emphasis on prevention, communication, and building
meaningful relationships with residents.

Programs such as Neighborhood Watch, Crime
Prevention, Homeless Outreach, and community
awareness efforts allow us to work together to address
concerns before they become larger issues.

I was honored to be assigned as Chief of Police Services for Laguna Hills on March 24, 2023. Being assigned to
City Hall allows me to work closely with city leadership and staff while staying connected to the community we
serve. Open communication and collaboration are
important to me, and I value hearing directly from
residents about their concerns, ideas, and
expectations.

Our Police Services team is made up of dedicated
professionals who care deeply about this city. We are
supported by one Captain, one Administrative
Sergeant, four Patrol Sergeants, two Investigators,
thirteen Deputies serving in patrol, two Motor
Deputies , one School Resource Officer, two Special
Enforcement Team Deputies, and one Direct
Enforcement Team Deputy, along with three
Community Service Officers and a Senior Emergency
Management Programs Coordinator. Each member of
this team plays a critical role in keeping Laguna Hills safe, prepared, and resilient.

While Laguna Hills continues to be a safe and
welcoming place to live, public safety requires ongoing effort and partnership. We remain committed to
staying proactive, adapting to new challenges, and
maintaining a visible presence throughout the city.

Equally crucial is our dedication to actively listening, engaging, and collaborating with our residents.

I am proud of the work our deputies and staff do every
day, and I am grateful for the trust and support we
receive from the Laguna Hills community. Together, we
will continue to build on what makes this city a great
place to live, work, and raise a family.

Page 1782 of 1816 ends

INTRODUCTION TO

POLICE SERVICES MODEL
3 Laguna Hills provides professional, high-quality law enforcement services through a contract with the Orange County Sheriff’s Department (OCSD). This partnership ensures residents, businesses, and visitors receive reliable public safety services tailored to the community’s needs. By working with OCSD, Laguna Hills benefits from the expertise, resources, and professionalism of a large countywide agency while maintaining strong local oversight and community focus.

Through this arrangement, Laguna Hills has access to specialized resources that would be difficult for a single city to maintain independently. These include SWAT teams for high-risk situations, K-9 units for tracking and detection, a Bomb Squad for explosives, Air Support for aerial surveillance and pursuits, Major Crimes Units for serious investigations, Traffic Enforcement Teams for accident and DUI enforcement, and investigative units covering narcotics, cybercrime, and organized crime. This network makes sure that all Orange County contract cities have the same advanced law enforcement tools available to their residents.

Patrol operations are the backbone of Laguna Hills Police Services. The department is led by a Captain, supported by an Administrative Sergeant managing daily operations, and a Senior Emergency Management Programs Coordinator overseeing preparedness initiatives. Four Field Sergeants supervise Patrol Deputies, who provide visible coverage, respond to calls, enforce traffic regulations, and maintain community connections. Two Motor Deputies focus on traffic safety, three Community Service Officers assist with parking and traffic issues, and targeted enforcement is handled by two Special Enforcement Team Deputies and one Direct Enforcement Team Deputy. Two Investigators manage follow-up cases to ensure thorough investigations.

Operating from City Hall, Laguna Hills Police Services maintains centralized operations that promote collaboration with city staff, ensure rapid response times, and allow efficient coordination of programs and resources.

Beyond traditional policing, Laguna Hills emphasizes proactive community engagement and public education. The department builds strong, trusting relationships through community events, social media campaigns, and emergency preparedness outreach. By combining professional patrol operations, specialized resources, and community engagement, Laguna Hills Police Services provides a safe, informed, and connected community. Its commitment to excellence, preparedness, and partnership ensures residents can rely on high-quality policing while actively participating in their own safety, fostering a resilient community capable of handling both everyday concerns and emergency situations.

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CITY OVERVIEW
4 Laguna Hills, California, is a suburban city located in southern Orange County, bordered by Laguna Niguel, Lake Forest, Laguna Woods, and Aliso Viejo.

Covering approximately 6.3 square miles, the city features rolling hills, residential neighborhoods, and small commercial corridors, creating a mix of suburban and semi-urban landscapes. With a population of roughly 31,000 residents, Laguna Hills is composed of families, retirees, and professionals, contributing to a diverse socioeconomic and age profile. The city’s housing includes single-family homes, gated communities, and multi-family residential complexes, while commercial areas include business centers, shopping districts, and redeveloped spaces such as the former Laguna Hills Mall area.

Key transportation routes, including El Toro Road, Alicia Parkway, and Moulton Parkway, accommodate the majority of commuting and daily traffic, as most residents rely on personal vehicles due to limited public transit options. The city also features parks, community centers, libraries, and trails that support recreational and educational activities for residents. These geographic and demographic characteristics influence the focus of local policing, as maintaining safety and order in suburban neighborhoods requires both preventive and responsive strategies.

Policing needs in Laguna Hills are largely shaped by its suburban environment and moderate population density. Property crimes, such as vehicle thefts, and petty theft, are the most common offenses. Traffic safety and DUI enforcement are critical due to high vehicle usage, congestion along major thoroughfares, and the potential for accidents. Community engagement is also a priority, with police efforts focusing on youth outreach, school liaison programs, and public safety education to maintain trust and proactively prevent crime.

Additionally, Laguna Hills’ location in Southern California requires police readiness for emergencies, including wildfires and severe weather events, emphasizing the importance of rapid response and coordination with neighboring cities such as Laguna Niguel, Lake Forest, and Aliso Viejo.

Effective policing in Laguna Hills combines traditional law enforcement with community-oriented strategies, technology integration such as traffic cameras and data-driven patrols, and interagency collaboration. The city’s suburban layout, geographic features, and demographic profile demand adaptable, proactive policing to maintain safety, prevent crime, and foster positive community relations while addressing both routine and emergency situations efficiently.

Laguna Hills’ unique geographic layout and
residential character influence the city’s policing
needs and public safety strategies. Its location
near major freeways and regional destinations
results in significant daily traffic, while
community expectations emphasize proactive,
visible law enforcement and neighborhood
safety. Key factors influencing policing in Laguna
Hills include:

Predominantly residential neighborhoods
requiring burglary prevention and
community engagement
Major freeways and arterial roadways that
increase commuter traffic and vehiclerelated crime concerns Proximity to employment, retail, and medical
centers leading to fluctuating daily
populations
Strong community expectations for
responsive service and proactive policing

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STRATEGIC PLAN
Laguna Hills Police Services is committed to proactive crime prevention and traffic safety through data-driven enforcement, visible patrol, and the strategic use of technology to deter criminal activity and reduce traffic collisions. Equally important is strong community engagement, achieved through neighborhood
partnerships, community meetings, and ongoing communication that fosters trust and shared responsibility for public safety. These efforts are supported by a commitment to fiscal responsibility and efficient resource deployment, ensuring personnel, technology, and programs are used effectively to maximize service delivery while maintaining long-term sustainability and alignment with community priorities.

ANNUAL PRIORITIES
Laguna Hills Police Services’ annual priorities focus on maintaining high service and response levels, strengthening community partnerships, and strategically leveraging technology to enhance public safety.

Key priorities include proactive policing and targeted enforcement, expanding prevention and preparedness efforts through community engagement, and strengthening coordination with local partners and stakeholders. Laguna Hills Police Services also prioritizes community education through workshops, outreach events, and proactive public safety messaging, including social media. The Laguna Hills Police Services is committed to understanding the city's unique needs and working closely with residents, businesses, and community organizations to make Laguna Hills a safer and stronger community. These initiatives reflect a dedication to innovation, transparency, and collaboration while advancing the city's broader strategic goals and enhancing quality of life.

STRATEGIC PLAN /

ANNUAL PRIORITES
5

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SECTION 2

ORGANIZATIONAL FOUNDATIONS
6

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2025 ORGANIZATIONAL CHART
Sheriff- Coroner Don Barnes
Undersheriff Jeff Hallock
Assistant Sheriff Jeff Puckett
Commander Virgil Asuncion
Captain Bill Burk
Patrol Operations
Laguna Hills
Police Services
Operational
Support
Administrative
Services
4 Field Supervisors
13 Patrol Deputies
2 Motor Deputies
2 Special
Enforcement Deputies
1 School Resoure
Officers
2 Investigators
1 Direct
Enforcement Deputy
1 Administrative
Sergeant
1 Emergency Management
Program Coordinator
7 3 Community
Service Officers

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POLICE SERVICES CONTRACT
& BUDGET SUMMARY
The City of Laguna Hills contracts with the Orange County Sheriff’s Department (OCSD) for all law enforcement services through a shared-services model designed to provide full-service policing in a cost-efficient manner. The annual cost of the contract is $12 million, which funds all local staffing, supervision, operations, and support services dedicated to Laguna Hills.

Laguna Hills Police Services is staffed by a full complement of sworn and professional personnel, including one Captain, one Administrative Sergeant, and four Patrol Sergeants, each shared among the tri-cities, with 1.33% of their costs allocated to Laguna Hills. This is a unique sharing method that offers tremendous savings to the city. This method results in a significant savings of $1,159,611 for the City of Laguna Hills. Laguna Hills Police Services has two Special Enforcement Team Deputies (SET), one Directed Enforcement Team Deputy (DET), one School Resource Officer (SRO), two Investigators, thirteen Patroltrained Deputy Sheriffs, two Motor Deputies, three Community Services Officers (CSO), and one Senior Emergency Management Programs Coordinator (SEMPC). This staffing structure is designed to ensure 24/7 patrol coverage, targeted traffic enforcement, community engagement programming, crime prevention outreach, and investigative follow-up.

In addition to city-dedicated staffing, Laguna Hills contributes to the cost of 17 regional OCSD positions that provide essential countywide support to all contract cities. These shared resources allow the city to maintain access to specialized units without bearing the full financial burden of staffing them independently. Regional cost shared resources include:

Traffic Office
Auto Theft
Court Processing
Directed Enforcement Team
Regional Motorcycle Sergeant
This blended model of dedicated staffing and shared regional resources enables Laguna Hills to receive comprehensive, high-quality police services while maintaining fiscal responsibility. The contract continues to be evaluated annually to ensure that staffing levels, community needs, and citywide priorities align with long-term public safety goals. 8 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-26 0 2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
9,007,546 9,742,502
10,731,494 11,383,757 12,140,982
FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-26
0 2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
9,007,546
9,742,502
10,731,494
11,383,757
12,140,982

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STAFFING OVERVIEW
Laguna Hills Police Services come from a wide range of backgrounds and bring a wide range of skills and experiences to their work. Together, they are dedicated to keeping our community safe, serving with professionalism, fairness, and a strong commitment to public safety. Our deputies and staff are mentors, educators, problem-solvers, and neighbors, working every day to support and protect the community of Laguna Hills.

The team is structured to meet the city’s needs, with a command team led by a Captain, an Administrative Sergeant, and Patrol Sergeants who oversee field operations. Laguna Hills Police Services includes Patrol Deputies, Motor Officers, Investigators, Community Service Officers, a Senior Emergency Management Programs Coordinator, a School Resource Officer, a Special Enforcement Team, and Deputies serving as homeless liaisons. Each member contributes to community safety while building strong connections with residents, schools, and local organizations.

Specialized staff and teams provide targeted services such as investigations, traffic and directed enforcement, school and community outreach, and proactive prevention and preparedness. Many deputies and staff hold advanced training certifications and serve as Field Training Officers or Master Field Training Officers, mentoring incoming deputies and developing the next generation of law enforcement professionals. The team collaborates closely on projects, invests in professional growth, and works together to enhance public safety across the city.

Laguna Hills Police Services takes pride in the diversity, experience, and education of its team. Many staff hold college degrees, including bachelor’s and master’s degrees, and speak multiple languages, allowing the department to serve the city's diverse population effectively. Numerous personnel participate in trainings to expand their knowledge and expertise in areas such as investigations, traffic safety, emergency preparedness, prevention strategies, and specialized enforcement.

By combining sworn deputies, professional support staff, and specialized units, Laguna Hills Police Services provides comprehensive, community-focused public safety. Staff serve not only as law enforcers but also as educators, mentors, and problem-solvers, fostering strong relationships with residents, schools, and local organizations. Laguna Hills Police Services works hand-in-hand with the community to keep the city safe, approachable, and resilient, making Laguna Hills a stronger, safer, and more vibrant community for everyone. (SWORN, PROFESSIONAL, VOLUNTEERS, AND CONTRACTED PARTNERS) 9

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SECTION 3

COMMUNITY & DEMOGRAPHIC CONTEXT
11

Page 1790 of 1816 ends

Education
Profile
No Degree

CITY DEMOGRAPHICS
Development Parks &
Amenities 2025 City
Council
Distribution by Ethnicity & Race
Educational Attainment
Asian
Black
White
Hispanic or Latino
Some College
High School
Bachelor’s Degree
Post-grad
Demographic
Composition
Population:
31,374
Residential: 2,798 acres
Commercial: 414 acres
Office & Mix Use: 350 acres
Public & Institutional: 158 acres
Open Space & Parks: 539 acres
13 Neighborhoods & Community
Parks
Community Center & Sports Park
Civic Center Art & Fossil Exhibit
Miles of horse trails, walking trails
and bike paths
Mayor Joshua Sweeney
Mayor Pro Tem Don Caskey
Council Member Jared Mathis
Council Member Erica Pezold
Council Member Dave Wheeler
Total Public Schools: 3
Total Private Schools: 6
11 54.4%

22.2%

15.7%

6.6%

1.1%
Other

34.7%

27.7%

18.3%

13.3%
6%
e

54.4%

22.2%

15.7%

6.6%

1.1%
E

34.7%

27.7%

18.3%

13.3%
6%

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POLICE SERVICES DEMOGRAPHICS
Personnel Overview
Total Personnel Assigned to the City:
29 Total Sworn Staff:
25 Total Professional Staff:
4 Total Volunteers:
0 Spanish

91.7%
Ukrainian

8.3%
Veteran Status
Total Veterans:
2 Branches:

Army
Coast Guard
Education Levels Years of Service Rank Distribution
Sworn vs.

Professional Staff
Language
Capabilities
12 Sworn

87.5%
Professional

12.5%
Captain
Sergeants
Depu8es
Inves8gators
CSO's
SEMPC
0 5
10 15
20 0-2 Years 3-5 Years 6-10 Years 11-15 Years 16+ Years 0 2 4
6 8
10 Some College Bachelor's Degree Master's Degree
0 5
10 15
20 25
Some College Bachelor's Degree Master's Degree 0
5 10
15 20
25 0-2 Years 3-5 Years 6-10 Years 11-15 Years 16+ Years 0 2 4
6 8
10 Captain
Sergeants
Depu8es
Inves8gators
CSO's
SEMPC
0 5
10 15
20 s.

Staff
Sworn

87.5%
Professional

12.5%
Spanish

91.7%
Ukrainian

8.3% La
Ca

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TERANS IN TERANS IN TERANS IN

LICE SERVICES LICE SERVICES LICE SERVICES

VETERANS IN

POLICE SERVICES
13 Howard La’Croix
U.S. Coast Guard
Petty Officer First Class
2006-Present
Jake Vasquez
Army
E-4 Specialist
2012-2018
VET
POL
VET
POL

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SECTION 4

CRIME & STATISTICAL REPORTING
14

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CRIME REPORTING STANDARDS
The Orange County Sheriff’s Department utilizes the National Incident-Based Reporting System (NIBRS), the current crime reporting standard established by the Federal Bureau of Investigation. NIBRS provides a comprehensive view of crime by capturing detailed information for each reported incident, including offense characteristics, victim and offender demographics, relationships, property involved, and related circumstances.

The system allows multiple offenses to be recorded within a single incident, offering a more complete representation of criminal activity.

The Orange County Sheriff’s Department began submitting NIBRS-compliant data in June 2021. This transition enhanced the Department’s ability to analyze crime trends, identify emerging public safety concerns, and evaluate patterns related to domestic violence, child and elder abuse, hate crimes, gang involvement, and drug-related offenses. The standardized structure of NIBRS supports more consistent analysis and improved insight over time.

The bar graphs included in this report reflect crime trends from 2022 through 2025, allowing for observation of changes and patterns across multiple years. These trends provide contextual insight into public safety conditions and support informed evaluation of operational priorities and resource planning.

To support timely preparation of this report, crime and statistical data were extracted from the OCSD Records Division at a specific point in time. The data presented should be considered approximate and preliminary, as incident classifications, report statuses, and submissions may continue to be reviewed and updated. As a result, figures included here may differ from finalized or certified data submitted to state or federal reporting systems.

All statistics contained in this report are based on the date a crime or arrest occurred and are subject to revision.

These figures are intended to serve as working data summaries to support trend analysis and general understanding, rather than final or certified crime statistics. 15 NIBRS GROUP A OFFENSES
2022 2023 2024 2025
0 200
400
600
800
1000
1200
986
1124
1164
1029
The offenses shown above represent crimes reported within the city and recorded in accordance with the FBI’s National Incident-Based Reporting System (NIBRS) offense classifications. All statistics are considered approximate and reflect reported incidents at a specific point in time, subject to revision as cases are reviewed or reclassified.

NIBRS GROUP A OFFENSES
2022 2023 2024 2025
0 200
400
600
800
1000
1200
986
1124
1164
1029

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CRIME STATISTICS
NIBRS GROUP A OFFENSES 2025 - BREAKDOWN
16 Crime Total
FORCIBLE RAPE 1
FORCIBLE FONDLING 2
AGGRAVATED ASSAULT 55
SIMPLE ASSAULT 102
INTIMIDATION 15
POCKET PICKING 2
PURSE SNATCHING 1
SHOPLIFTING 38
THEFT FROM BUILDINGS 21
THEFT FROM MOTOR VEHICLE 47

THEFT OF MOTOR VEHICLE PARTS OR

ACCESSORIES
23 ALL OTHER LARCENY 50
FALSE PRETENSE / SWINDLE / CONFIDENCE GAME 14
FRAUD - CREDIT CARD / ATM 15
IMPERSONATION 22

WIRE / COMPUTER / ALL OTHER ELECTRONIC

MANIPULATION
2 FRAUD - IDENTITY THEFT 26
Crime Total
FRAUD - HACKING / COMPUTER INVASION 3
DRUG / NARCOTIC VIOLATIONS 172
DRUG EQUIPMENT VIOLATIONS 142
PROSTITUTION 2
KIDNAPPING / ABDUCTION 12
ROBBERY 10
ARSON 1
EXTORTION / BLACKMAIL 2
BURGLARY / BRAKING & ENTERING 38
MOTOR VEHICLE THEFT 35
FORGERY / COUNTERFEITING 56
STOLEN PROPERTY OFFENSES (RECEIVING, ETC.) 20

DESTRUCTIVE / DAMAGE / VANDALISM OF

PROPERTY
75 PORNOGRAPHY / OBSCENE 1
WEAPON LAW VIOLATIONS 24
------------------------------------------------------------------ --------------- TOTAL 1029
The offenses shown above represent crimes reported within the city and recorded in accordance with the FBI’s National Incident-Based Reporting System (NIBRS) offense classifications. All statistics are considered approximate and reflect reported incidents at a specific point in time, subject to revision as cases are reviewed or reclassified.

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COMPLAINTS &

USE OF FORCE
OCSD is committed to transparency,
accountability, and respectful policing. Public
complaints and use-of-force reviews play an
important role in shaping training, policy, and
service delivery. Deputies interact with the
community thousands of times each year, and
while force may occasionally be required to
overcome resistance or protect the public, each
incident is carefully reviewed to ensure it aligns
with department policy and professional
standards.

In the reporting year, Laguna Hills Police Services
handled over 20,806 calls for service, including
dispatched calls, traffic stops, and self-initiated
activity. One public complaint emerged from
these interactions, prompting a formal
investigation. The one complaint was unfounded,
resulting in a complaint rate of approximately

0.005%.

There were 13 use-of-force incidents, each
undergoing a full administrative review. 9
incidents were found fully within policy, 3 were
within policy but resulted in additional training
or corrective action, one was referred for
Internal Affairs review, and one remained under
evaluation. Compared to total community
contacts, use of force occurred in approximately

0.06% of all interactions.

These low percentages reflect the
professionalism, training, and restraint exhibited
by the deputies serving the community.
17 Observed

62.1%
Assigned

37.9%

CALLS FOR SERVICE
Within Policy Training / Correc7ve Ac7on
Referred to IA Pending
9 3 1

USE-OF-FORCE
Observed

62.1%
Assigned

37.9%
Within Policy Training / Correc7ve Ac7on
Referred to IA Pending
9 3 1

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TRAFFIC ENFORCEMENT &

TRAFFIC STATISTICS
Traffic operations are supported by a team of sworn staff and Community Service Officers who work collectively to identify collision trends, address high-complaint areas, and maintain roadway safety. The city’s Motor Deputies focus on enforcing the California Vehicle Code, monitoring speed compliance, conducting high-visibility traffic enforcement, and supporting patrol operations during major incidents. Their presence provides both enforcement and a deterrent effect in problem areas.

Community Service Officers (CSOs) play a key role in traffic safety, handling parking enforcement and investigating non-injury and minor-injury traffic collisions. As non-sworn personnel trained in traffic and parking operations, they help maintain circulation, respond to community concerns, and support sworn staff by freeing up deputies for higher-priority calls. CSOs are deployed across multiple shifts to provide consistent coverage and ensure prompt response to parking and traffic-related issues.

PATROL OPERATIONS
Patrol Operations form the backbone of daily policing and public safety. Deputies provide 24/7 coverage through overlapping 12- hour shifts that maintain consistent service levels and rapid response capabilities. Patrol activity falls into two primary categories:

Assigned Calls: Calls generated through 911 or the Sheriff’s non-emergency line, including crimes in progress, welfare checks, suspicious circumstances, missing persons, thefts, and traffic collisions.

Observed Activity: Self-initiated enforcement and investigatory activity based on deputies’ observations, helping prevent crime before it occurs.

Deputies assigned to marked police vehicles, including Ford Explorer patrol units and motorcycle units, respond to the majority of calls for service and conduct proactive patrols across neighborhoods, parks, business centers, and major traffic corridors. CSOs and motor units generally conduct more self-initiated traffic and parking activity, though they remain available to support priority incidents as needed.

SPECIALIZED SKILLS &

ANCILLARY ASSIGNMENTS
Many members of Patrol and Traffic Operations possess advanced training and serve in ancillary positions within the Orange County Sheriff’s Department. These specialized assignments enhance operational readiness and provide expanded expertise within the city.

Examples include:

Major Accident Investigation Team (MAIT)
Hazardous Device Squad (Bomb Squad)
Sheriff’s Response Team (Crowd Control)
Crisis Negation Team (CNT)
Behavioral Health Liaison roles
Dive Team
These roles contribute to a higher level of service, allowing the department to respond effectively not only to routine calls but also to specialized incidents and community needs.

FIELD OPERATIONS &

TRAFFIC ENFORCEMENT
Traffic safety and proactive patrol remain core priorities for Police Services, reflecting the community’s concerns regarding speeding, collisions, and neighborhood-level safety. The department addresses these issues through a balanced combination of education, enforcement, and high-visibility patrols designed to reduce traffic incidents, improve roadway safety, and maintain an active presence throughout the community.
18

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SECTION 5

OPERATIONAL SERVICES & SPECIALIZED UNITS
19

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INVESTIGATIONS
The Investigations Unit provides comprehensive follow-up on criminal cases and plays a vital role in identifying trends, filing cases with the District Attorney’s Office, and supporting frontline patrol operations. Investigators assigned to the city bring specialized training and work closely with regional OCSD units to provide full investigative support.

PRIMARY RESPONSIBILITIES
City-assigned investigators handle a wide range of cases, including:

Crimes against persons
Residential and commercial burglaries
Property and financial crimes
Identity theft
Aggravated assaults
Vandalism, petty theft, and other misdemeanor cases
Sensitive investigations (runaways, missing juveniles, etc.) Investigators also study crime patterns to identify emerging trends and direct enforcement strategies.

FIELD OPERATIONS
When not completing follow-up reports or preparing case filings, investigators are actively engaged in fieldwork such as:

Responding to investigative “call outs”
Conducting surveillance operations
Interviewing victims, witnesses, and suspects
Formulating arrest plans
Drafting and serving search warrants
Collecting evidence and processing crime scenes
Their work supports both immediate case closures and long-term crime prevention.

COLLABORATION & SPECIALIZED UNITS
Some cases require the expertise of countywide specialty teams. Depending on the case type, investigators work closely with units such as:

Economic Crimes Detail
Homicide Detail
Special Victims Detail
Real-Time Operations Center (RTOC)
This shared-services system ensures every case receives the appropriate level of expertise without increasing city costs.

CASELOAD
City investigators manage a significant volume of complex cases each year.

Examples from recent reporting periods:

Laguna Hills investigators submitted 415 cases to the District Attorney.

Laguna Hills investigators were assigned 397 cases out of 20, 806 calls for service.

Additional cases were handled by regional investigative units.

Remaining reports were cleared by arrest, citation, or dismissal following review.

IMPACT
The Investigations Unit strengthens public safety by ensuring detailed case follow-up, supporting patrol operations, improving case solvability, and proactively addressing crime trends within the community. 20

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TRAFFIC STATISTICS
The Laguna Hills Traffic Team provides full-time, proactive traffic enforcement to help keep streets safe throughout the city. The team includes two Motor Deputies and three Community Service Officers who work together to reduce collisions, improve roadway safety, and respond to traffic concerns reported by the community. The team has also expanded its capabilities by adding a dualsport enforcement motorcycle, allowing deputies to patrol dirt-packed trails and areas that are difficult to access.

The Traffic Team also uses drones to document collision scenes and enhance investigative accuracy. The team focuses on:

Speed enforcement
Truck route and commercial vehicle violations
Parking enforcement
School zone safety
E-bike and trail enforcement
California Vehicle Code violations
Neighborhood and community-reported traffic concerns
Through close collaboration between deputies, CSOs, city staff, and residents, the team delivers targeted and responsive solutions to traffic issues across Laguna Hills.

TRAFFIC STATISTICS
Traffic statistics are influenced by staffing, traffic volume, roadway improvements, and community activity. These totals reflect citations and enforcement actions completed by deputies and CSOs.

PARKING CITATIONS
Parking citations include violations such as street
sweeping, permit parking, handicap violations, and
other vehicle code infractions related to
stopped/parked vehicles.
2025 Total: 2,750 citations
Yearly Totals:
2022: 2,499
2023: 2,362
2024: 2,245
2025: 2,750

HAZARDOUS MOVING CITATIONS
Hazardous moving violations are issued for vehiclecode offenses committed while a vehicle is in motion, such as speeding, following too closely, or failing to
yield. These violations are commonly primary
contributors to traffic collisions.
2025 Total: 2,696 citations
Yearly Totals:
2022: 851
2023: 1,258
2024: 2,780
2025: 2,696

ALL OTHER CITATIONS
“All other” citations include licensing violations,
equipment violations, and other non-hazardous, nonparking traffic-related offenses.

Yearly Totals:
2022: 379
2023: 478
2024: 1,459
2025: 1,346

DATA SOURCES
Parking Enforcement Statistics: Citation
Processing Center
Traffic Citation Statistics: OCSD Operations
Dashboard
Traffic trends may vary due to staffing,
enforcement focus, and vehicle volume

COLLISION TRENDS
Citywide collision reports ranging from non-injury incidents to major injury or fatal collisions have historically fluctuated based on community traffic volume, roadway design changes, and travel patterns. After widespread pandemic-related reductions in vehicle traffic, collisions increased as residents returned to normal routines and citywide travel volume rose. 21

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DET is a regional OCSD detail dedicated to addressing major crime trends across South Orange County communities. The team specializes in:

Suspect apprehension
High-risk warrant service
Targeted crime suppression
Surveillance operations
Search and seizure operations
DET is staffed by one Sergeant, one Investigator, and ten Deputies, including one Laguna Hills Deputy assigned on a at rotational basis. This partnership gives the city access to a highly specialized enforcement team without bearing the full staffing cost.

SPECIAL ENFORCEMENT TEAM (SET) &

DIRECTED ENFORCEMENT TEAM (DET)
Laguna Hills Police Services utilizes two proactive enforcement teams, the Special Enforcement Team (SET) and the Directed Enforcement Team (DET), to address crime trends, conduct targeted operations, and support large-scale enforcement efforts throughout the city and South Orange County. These teams focus on problem-oriented policing, surveillance, suspect identification, high-risk arrests, and proactive field activity that supplements patrol operations.

SPECIAL ENFORCEMENT TEAM (SET)
Mission & Focus
SET is composed of selected deputies with advanced training and an in-depth understanding of the community. Their primary responsibilities include:

Identifying current crime trends
Conducting targeted enforcement in high-problem areas
Apprehending suspects involved in burglaries, theft, narcotics activity, and probation/parole violations Conducting surveillance and covert operations
Executing probation, residential, and vehicle searches
Collaborating with Investigations and Patrol on complex cases SET members routinely use open-source intelligence, field observations, and community-generated information to locate suspects and disrupt criminal activity. Laguna Hills is uniquely supported by full-time SET teams, providing consistent coverage and enhanced flexibility for enforcement operations.

Additionally, SET integrates Field Training Officers (FTOs) and trainees into operations, creating stronger development opportunities and producing highly capable patrol deputies for the city.

IMPACT
Together, the SET and DET teams provide a critical layer of proactive enforcement that strengthens crime prevention, enhances investigative follow-up, and supports both city and regional public safety efforts. Their work directly contributes to reducing crime trends, improving case outcomes, and maintaining the high quality of life in Laguna Hills.

DIRECTED ENFORCEMENT TEAM (DET)

SET ACTIVITY SUMMARY
SET’s high level of proactive activity makes it one of the most productive units in the city. Recent activity totals include:

Felony Charges 64
22 Misdemeanor Charges
Warrant Arrests
Criminal Citations
75 54
19 75
54 Misdemeanor Charges
Warrant Arrests

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CSOs are professional, non-sworn staff trained in traffic collision reporting, parking enforcement, neighborhood patrols, and community service functions. They support sworn personnel by handling non-emergency calls, improving response efficiency, and assisting with events, traffic control, and community complaints.

SPECIALTY DETAILS &

OTHER ASSIGNMENTS
Police Services personnel support the community through a wide range of specialized assignments that extend beyond routine patrol. These roles enhance proactive enforcement, school safety, community engagement, crime prevention, and investigative support.

SCHOOL RESOURCE OFFICER (SRO)
The School Resource Officer is a sworn peace officer assigned to serve students, staff, and school campuses within the city. The SRO receives specialized training in school safety, crisis response, and youth engagement. In addition to providing a law enforcement presence on campus, the SRO participates in youth outreach, family support programs, and instruction such as the Parent Project course.

COUNTYWIDE SUPPORT SERVICES PROVIDED AT NO COST
Through Board Resolution 89-1160, all OCSD contract cities have access to a broad range of countywide specialty units, including:

Homicide • Special Victims • Family Protection • Economic/Cyber Crimes • Narcotics/Vice/Human Trafficking • RNDS (Regional Narcotics) • Forensics/Crime Lab • SWAT • Bomb Squad • Canine • Crisis Negotiations • Air Support • Surveillance & Protection • Internal Affairs • Intelligence Assessment Center • Mounted Patrol • Search & Rescue • Mutual Aid Bureau • Reserve Bureau • Field Training • Coroner • Crime Analysis • Property & Evidence • Records • Information Systems • Inmate Transportation

COMMUNITY SERVICE OFFICERS (CSO)
The BHL works directly with individuals experiencing homelessness, connecting them with resources, conducting outreach, and addressing quality-of-life concerns. The role focuses on balancing compassionate engagement with enforcement of municipal codes and long-term problem-solving.

BEHAVIORAL HEALTH LIAISON OFFICER (BHL)
Graffiti incidents in the City of Laguna Hills are reported through resident and business call-ins and are documented by City staff and Police Services as appropriate. Reports are routed for prompt abatement, with coordination between City departments to ensure timely removal and follow-up when investigative action is warranted.

Although the city does not utilize a centralized automated tracking system, reported incidents are monitored to identify repeat locations and emerging trends. Rapid removal remains a priority to maintain community aesthetics and deter ongoing vandalism.

Graffiti Activity:

Reporting Method: Resident and business call-in reports Department Coordination: Public Works and Police Services Total Graffiti Removal Cost (2025): Approximately $45,000 GRAFFITI REPORTING AND RESPONSE – LAGUNA HILLS
23

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SECTION 6

TRAINING & PROFESSIONAL DEVELOPMENT
24

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SPECIALIZED & ADVANCED TRAINING
Beyond mandatory requirements, personnel are encouraged to pursue additional training to enhance expertise in investigations, enforcement, supervision, technology, and community
engagement. Training completed during the year included:

Basic & Advanced Narcotics Investigation
Fentanyl Trends & Drug Investigations
Outlaw Motorcycle Gang Investigations
Investigative Interviewing & Interrogation
Background Investigations
Multi-disciplinary Child Abuse Interviewing
Active Shooter & Patrol Rifle Response
Advanced Patrol Tactics
Cyber Crimes Investigation
Advanced CPTED (Crime Prevention Through Environmental
Design)
Critical Incident Leadership
Mobile Field Force & Crowd Control
Crisis Intervention Training (CIT)
Homeless Liaison Officer Training
LIDAR/Radar
Pursuit Intervention Technique (PIT)
Suicide by Cop: Intervention & Response
Civil & Criminal Liability
ICS Intermediate & Advanced Command
These courses strengthen department capabilities across investigative, tactical, and community-focused disciplines.

TRAINING COURSES COMPLETED
Ongoing professional development is essential to ensuring high-quality public safety services for the community. Deputies, Investigators, Sergeants, and supervisory staff must meet training standards established by California POST, legislative mandates, and OCSD policy. Many courses require renewal every two years to maintain operational readiness, legal compliance, and tactical proficiency.

The OCSD Regional Training Facility ensures that all personnel remain current in required skills and exceed minimum state mandates. OCSD requires a minimum of 36 hours of training every two years, surpassing POST baseline requirements.

MANDATORY TRAINING REQUIREMENTS
All sworn personnel complete recurrent training in the following core areas:

Arrest & Control Techniques
Firearms Update
Driving Simulator
Tactical & Interpersonal Communication
Domestic Violence Response
Bias-Free Policing
Vehicle Pursuit Policy
CPR/AED Certification
Less-Than-Lethal Tools
Search & Seizure
Ethical Decision-Making
Extremism Awareness
These foundational courses ensure deputies remain wellprepared to respond safely, legally, and effectively to the needs of the community.

COMMITMENT TO EXCELLENCE
Continuous training ensures that personnel remain prepared to address evolving public safety challenges with professionalism, skill, and integrity. OCSD’s investment in training supports safer operations, enhanced service delivery, and improved outcomes for the community.
25

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FIELD TRAINING PROGRAM
The Field Training Program (FTP) is one of the most critical components of patrol operations. Field Training Officers (FTOs) are responsible for developing the next generation of law enforcement professionals, ensuring they meet the high performance, safety, and service standards expected within the city and the Sheriff’s Department.

PROGRAM OVERVIEW
New patrol deputies entering the division participate in a structured, four-month training program consisting of 12-hour shifts alongside a certified FTO. Trainees are introduced to a wide range of scenarios, calls for service, and operational expectations. Daily evaluations measure performance in areas such as decision-making, officer safety, communication, investigations, and community interaction.

Trainees rotate through multiple phases, each with increasing responsibility and complexity. FTOs evaluate competence through standardized rating scales, narrative evaluations, and scenario-based assessments. Only those who consistently meet or exceed expectations progress through the program.

MASTER FIELD TRAINING OFFICERS (MFTOS)
The OCSD Field Training Bureau oversees the Master Field Training Officer (MFTO) program. MFTOs are advanced trainers selected through a competitive process that includes:

Demonstrated excellence in report writing
Strong investigative and legal knowledge
Proven teaching and adult learning skills
An oral board interview
A minimum of 1,200 FTO hours
MFTOs support training across all Patrol Operations Divisions and play a key role in shaping departmentwide standards. The city is proud to have MFTOs assigned within its ranks, reflecting a high level of expertise and commitment to training excellence.

FTOs are selected from among the most experienced and skilled patrol deputies. The position requires:

Mastery of patrol procedures and criminal law
Strong communication and teaching skills
Sound judgment and decision-making
Demonstrated leadership ability
Patience, professionalism, and adaptability
FTOs are entrusted with shaping the department’s future workforce, ensuring trainees are prepared for the complexities of modern policing. Their influence extends beyond training—FTOs also serve as mentors, role models, and coaches.

ROLE OF THE FIELD TRAINING OFFICER
In a typical year, the division trains numerous patrol trainees, many of whom remain assigned to the city after completing FTP. This strengthens local knowledge, continuity of service, and operational consistency. Throughout the training process, FTOs pass on critical skills and reinforce department values, contributing directly to higher quality service for the community.

The FTP not only develops new deputies—it also serves as a leadership pipeline. The time, dedication, and expertise required to train new personnel position FTOs for future opportunities, including assignments as Sergeants, Investigators, and specialty detail supervisors.

PROGRAM IMPACT
26

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SECTION 7

COMMUNITY PROGRAMS & PARTNERSHIPS
27

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CRIME PREVENTION & PROGRAMS
Crime prevention is a core component of community safety. Through education, outreach, and partnership-based programs, Police Services empowers residents and businesses to reduce crime, increase awareness, and strengthen neighborhood connectivity.

Laguna Hills Police Services offers these programs and resources at no cost to the community.

NEIGHBORHOOD WATCH
Neighborhood Watch remains a
cornerstone of crime-prevention
strategy. Laguna Hills Police Services
partners with residents to:

Educate on crime trends and
prevention techniques
Strengthen communication
between neighbors and deputies.

Promote proactive measures to
safeguard homes and property
through Crime Prevention Through
Environmental Design.

Each group appoints a Block Captain,
who serves as the liaison between
residents and Police Services. Block
Captains receive bi-monthly
prevention and preparedness
newsletters to ensure they remain
informed on current crime trends,
prevention strategies, and community
safety updates.

Crime Prevention is most effective when the community and law enforcement work together. Through education, partnerships, communication, and public engagement, Police Services fosters a safer environment and strengthens the quality of life throughout the city.

BUSINESS WATCH
Business Watch mirrors the
Neighborhood Watch model but is
tailored to commercial districts. The
program encourages businesses to
work collaboratively with police
services by:

Sharing emergency contact
information
Receiving targeted crimeprevention materials
Attending free seminars
Participating in the crimeprevention communication
network
Businesses that participate in the
program display decals to identify their
partnership and promote a safer
commercial environment.

CPTED – CRIME PREVENTION

THROUGH ENVIRONMENTAL DESIGN
CPTED principles use thoughtful design
to reduce crime and increase natural
surveillance. The Laguna Hills Police
Services provides free residential and
business security assessments, offering
guidance on:

Lighting and visibility
Landscaping that enhances
security
Natural access control
Environmental layouts that deter
criminal behavior
These assessments help residents and
business owners better protect their
property through simple and costeffective measures.

SOCIAL MEDIA

OUTREACH
Police Services uses multiple social
media platforms, including Instagram,
Facebook, X, and Nextdoor, to:

Share crime-prevention tips
Inform residents of scams and
criminal trends.

Request community assistance
(e.g., missing persons)
Highlight safety campaigns and
deputy accomplishments
These platforms allow timely, widereaching communication that enhances public awareness.

COMMUNITY OUTREACH
& PROGRAMS
Laguna Hills Police Services organizes
and participates in a variety of
community events that support public
safety, education, and relationshipbuilding. These annual and recurring events provide residents with
opportunities to engage directly with
deputies in welcoming, informal
settings and include:

National Night Out
Coffee with a Cop
Prescription Drug Take-Back Day
Deputy Meet & Greets
Community Night Out
Safety booths at City special
events
Chamber of Commerce Car Show
Decorating with Deputies
Moulton Niguel Trick-or-Treat
These events foster positive
engagement and strengthen
partnerships between law
enforcement and the community.
28

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Throughout the year, staff engage with residents of all ages by providing:

Personal and property-safety education
Fraud and scam-prevention information
Education on safe and responsible use of social media platforms Child safety and school-focused outreach
Prevention and Preparedness presentations
These programs promote awareness and empower the community to play an active role their own safety. .

Throughout the year, staff engage with residents of all ages by providing:

Personal and property-safety education
Fraud and scam-prevention information
Education on safe and responsible use of social media platforms Child safety and school-focused outreach
Prevention and Preparedness presentations
These programs promote awareness and empower the community to play an active role in their own safety.

COFFEE-WITH-A-COP & COCOA-WITH-A-COP

YOUTH & FAMILY ENGAGEMENT
These programs promote aware
YOU
-AC-OP

COMMUNITY OUTREACH & EVENTS
Laguna Hills Police Services maintains a strong commitment to community engagement, recognizing that positive, proactive interactions help strengthen trust and enhance public safety. Throughout the year, deputies, professional staff, and volunteers participate in a wide range of events designed to bring law enforcement and the community together in meaningful ways.

SIGNATURE COMMUNITY EVENTS
Police Services participates in major city-sponsored celebrations and annual traditions. These events often include deputy meetand-greets, static displays, safety demonstrations, and photo opportunities with families. Holiday and seasonal events remain among the most popular, drawing thousands of residents and creating memorable positive-policing interactions.

EDUCATIONAL & SAFETY PROGRAMS
. NEIGHBORHOOD & BUSINESS ENGAGEMENT
“Coffee with a Cop” & "Cocoa with a Cop" during the winter season remain two of the most successful ongoing outreach activities. These informal gatherings allow residents to ask questions, voice concerns, and get to know the deputies who serve their neighborhoods in a relaxed, approachable environment.

Community outreach remains a key priority for Police Services. Throughout the year, our team engages residents through various events and programs that strengthen trust and community partnerships.

Highlights include:

Independence Day Celebration
School assemblies and classroom presentations
Station tours & Deputy meet and greets
Hawk Hail Heroes Football Game
These efforts help build positive relationships, engage youth early, and reinforce law enforcement’s role as mentors and community partners.

PARTNERSHIP & SUPPORT VISITS
Elected officials, community partners, nonprofit groups, and regional organizations visit Police Services throughout the year to discuss local issues, strengthen collaboration, and recognize the work of deputies and volunteers. These visits support interagency partnerships and highlight the ongoing commitment to public safety. 29 Decorating with Deputies
Laguna Hills Memorial Half Marathon
Trunk or Treat events throughout Laguna Hills
Heroes Serving Heroes

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EMERGENCY PLANNING
Emergency planning in the City of Laguna Hills is a coordinated, citywide effort to prepare for, respond to, and recover from emergencies and major incidents. Through proactive planning, training, and strong partnerships, the city works year-round to protect the community and ensure a swift, effective response when it matters most.

EVACUATION

PLANNING

EVACUATION

PLANNING
Citywide evacuation zones
have been established to
ensure the safe and efficient
movement of residents during
emergencies.

Operational evacuation maps
created for deputies and first
responders to support
coordinated, effective
response.

AlertOC integration enables
targeted emergency
notifications to residents
based on their location.

Public-facing evacuation maps
are available on the City’s
website to help residents
prepare in advance.

The bi-monthly Preparedness
& Prevention Newsletter
keeps the community
informed with safety tips,
emergency updates, and
readiness resources.

PROJECT TURNED INTO RESPONSE ROJECT TURNED INTO RESPONSE Laguna Hills Police Services, in partnership with the City of Laguna Niguel, conducted a comprehensive wildfire tabletop exercise for Southwest Division staff focused on large-scale emergency response and interagency coordination. The exercise brought together key regional partners, including Laguna Beach Police and Fire and the Orange County Fire Authority, to work through a realistic, scenario-driven wildfire incident. Participants examined decision-making processes, resource deployment, evacuation considerations, and communication protocols, all with the goal of strengthening coordination, improving information-sharing, and enhancing overall response capabilities.

Just weeks later, those planning efforts were put into practice during the Rancho Fire in Laguna Beach, which directly impacted the region. During the incident, Laguna Hills’ Captain and Emergency Manager responded to provide support and assist with coordination efforts. Their participation showed how useful the earlier practice session was, as agencies could use what they learned, work well together, and respond quickly in a real situation, proving the importance of being prepared and working together for emergencies.

RESPONSE

INFRASTRUCTURE

RESPONSE

INFRASTRUCTURE
The City of Laguna Hills’
Emergency Operations Center
(EOC) strengthens the City’s
ability to respond effectively to
emergencies and critical
incidents through:

Rapid activation and scalable
response capabilities
Enhanced coordination with
local, county, and partners
Real-time situational
awareness and information
sharing
Dedicated emergency
management equipment,
technology, and resources
The EOC supports timely
decision-making, improved
operational coordination, strong
support for field operations, and
seamless integration with
outside agencies during major
incidents and disasters.

TRAINING & REALWORLD

PREPAREDNESS
TRAINING & REALWORLD

PREPAREDNESS
Annual drills and tabletop
exercises conducted with
city departments and
partner agencies to
strengthen coordinated
emergency response.

The operational area (OA)
radio conducts monthly
communication testing to
ensure reliable
interoperability during
incidents.

Participation in countywide
disaster responses provides
valuable real-world
operational experience and
reinforces readiness.

Laguna Hills Emergency
Management Matrix guides
preparedness, response,
and recovery efforts across
all City departments.
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The Explorer Program provides young adults with leadership development, mentorship, and hands-on law enforcement experience.

Explorer Contributions:

Traffic and event support
Administrative and station tasks
Crime prevention outreach
Ride-alongs and training opportunities
Reserve Deputies are state-certified volunteers who augment patrol operations and provide support for special events and city needs.

Primary Duties Include:

Acting as a second officer in patrol units
Traffic and crowd control
Crime scene security
Foot and bike patrol
Transportation of arrestees
2025 Impact:
72 volunteer hours
Estimated value: $4,474.80 (at $62.15/hr)

VOLUNTEER PROGRAMS
Reserve Deputies
Explorer Program
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SECTION 8

RECOGNITION AND LEGACY
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SPECIAL RECOGNITION
Deputy D. Stephenson and H.La’Croix
The Orange County Sheriff’s
Department Direct Enforcement Team
(DET) continues to proactively combat
crime in the City of Laguna Hills
through targeted enforcement and
investigative efforts.

On January 14, 2025, during an ongoing
investigation into a series of e-bike
thefts, Laguna Hills Police Services
deputies, alongside DET deputies,
uncovered a suspected “chop shop.”
During the investigation, deputies
recovered multiple stolen e-bikes,
bicycles, and scooters. A suspect
connected to the operation was
arrested and booked into the Orange
County Jail.

This incident highlights the importance
of recording serial numbers for bicycles
and e-bikes. Serial numbers play a
critical role in helping law enforcement
identify recovered property, return
items to their rightful owners, and link
stolen property to criminal suspects.

Residents are strongly encouraged to
maintain a record of their bike’s serial
number in case it is ever needed for
reporting purposes.

Deputies Uncover “Chop Shop”
Public safety is a shared responsibility.

We all play an important role in keeping
our communities safe. If you see
something suspicious, say something.

Deputy D. Malkov, J. Lopez, and V.

Dominguez
Suspicious Vehicle Leads to
Three Arrests
On October 23, 2025, Deputies responded
to a report of a suspicious vehicle in
Laguna Hills.

During the investigation, deputies located
illegal narcotics, drug paraphernalia, and
suspected stolen merchandise inside the
vehicle. Upon contacting the occupants, all
three subjects were detained. While
standing at the front window, deputies
observed drug paraphernalia in plain view
inside the front cup holder.

A records check revealed that one
individual was on formal probation and
another was on informational probation. A
subsequent search of the vehicle resulted
in the discovery of merchandise from TJ
Maxx and Marshalls, still bearing store
tags and security sensors. The items were
located inside multiple backpacks and on
the back seat of the vehicle. The total
value of the merchandise exceeded
$1,000.

All three subjects were arrested in
connection with the investigation. Two of
the individuals were also found to have
outstanding warrants.

Deputy J. Franco, M. Carreno, A. Alvarez,
and C. Chavez
Traffic Stop Yields Firearms,
Drugs, and Arrest
On September 14, 2025, night shift
deputies conducted a traffic stop at El
Toro Road and Avenida De La Carlota
involving a vehicle occupied by two
individuals. A records check revealed the
driver was on formal probation and
consented to a search, allowing deputies
to search the vehicle. The passenger also
consented to a search of his personal
belongings.

During the search, deputies recovered
three firearms, multiple rounds of
ammunition, and Xanax pills found in a
backpack. Deputies additionally located
approximately $1,021 in U.S. currency, in
multiple denominations, inside the
vehicle’s center console.

Laguna Hills Police Services' proactive
enforcement and diligent investigation
removed these illegal weapons and
narcotics from the streets, resulting in an
arrest.
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EMPLOYEE OF THE YEAR
Deputy Dylan Stephenson was selected as the
2025 Deputy of the Year in recognition of his
exceptional performance, dedication, and
unwavering commitment to public safety and
community service in the City of Laguna Hills.

Throughout the year, Deputy Stephenson
consistently distinguished himself as a top
performer in arrests, proactive enforcement
stops, and contraband recovery, making a
measurable impact on crime reduction efforts
citywide.

Deputy Stephenson led a highly successful pre–
July 4th gang suppression operation, ensuring a
safe and secure community celebration during a
high-visibility holiday period. His proactive
enforcement strategies played a critical role in
deterring criminal activity and maintaining public
safety. He was also instrumental in the recovery
of dozens of stolen e-bikes, working closely with
the Detective Bureau to identify offenders,
facilitate arrests, and return stolen property to
their rightful owners.

DEPUTY DYLAN STEPHENSON
n addition to his enforcement accomplishments,
Deputy Stephenson serves as the station’s
Behavioral Health Liaison, where he balances
proactive policing with compassionate, serviceoriented outreach by connecting unhoused individuals and those experiencing mental health
crises with appropriate resources. He also serves
as a Field Training Officer, mentoring new
deputies and leading by example through
professionalism, accountability, and teamwork.

Professional, proactive, and mission-focused,
Deputy Stephenson embodies the core values of
Laguna Hills Police Services. His leadership,
dedication, and service make him exceptionally
deserving of the 2025 Deputy of the Year honor.
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Provided by the Orange County Sheriff’s Department,
In partnership with the City of Laguna Hills.

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Item No. 9.1
City of Laguna Hills
City Council / Planning Agency
Staff Report
Date:

To:

From:

Issue:

April 28, 2026
Mayor and Council Members
Karen Hamman, Interim City Clerk
Committee Assignment Reports
Recommendation: That the City Council receive reports from the City Council Members on the City Council Committee Assignments listed on the staff report.

Background:

The following are recent meetings and events attended by the City Council for their City Council Committee Assignments:

Orange County Mosquito and Vector Control District (OCMVCD) Board of Trustees Council Member Pezold
April 16, 2026, Regular Meeting
Orange County Fire Authority (OCFA) Board off Directors Council Member Sweeney
April 23, 2026, Regular Meeting
Orange County Public Libraries Library Advisory Board (LAB) Council Member Wheeler
April 23, 2026, Regular Meeting
Fiscal Impact:

The City does not provide any additional compensation to City Council Members for serving on outside agency boards or committees.

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