Add two full-service deputies to the City’s contract with OCSD (first year costs: $800,000, ongoing costs: $600,000.
Increase participation and effectiveness of the neighborhood watch program.
Implement the City’s CCA Community Engagement Plan to help determine the City’s interest in pursuing CCA.
Expand the use of the City’s Automatic License Plate Reader System Cameras by adding cameras at major arterial intersections or high traffic areas near city borders.
Work in conjunction with OCSD to bolster/enhance OCSD’s business watch program for Lake Forest.
Launch an updated version of the Lake Forest Leadership Academy that includes modules for neighborhood watch, business watch, and homelessness.
Continue public education initiatives to maintain a low crime rate in the City such as ²ɈƊɯSafe Lake Forest, a series of community seminars to educate residents on crime prevention/safety.
Identify emerging recreation, sports, and activities that interest the community, such as pickleball tournaments.
Procure consultant to conduct feasibility study related to a City-led broadband initiative.
Strategy (c): Evaluate future options for the City’s infrastructure and utility resources.
Strategy (a): Maintain a low crime rate in a cost-effective manner.
Strategy (b): Maintain public safety by engaging community members.
Strategy (d): Provide civic and recreational opportunities appealing to community demographics.
Transform Community Center into boutique for crafts by Lake Forest artists and crafters.
Priority Area 3 - Safe: Excellent public safety efforts maintain a family-friendly environment and high quality of life.
Initiative
#/Title Initiative/Project Description
²ɈȲƊɈƵǐǞƧ ɐȺǞȁƵȺȺ§ǶƊȁ ׁׂ
City Manager/
Economic
Development
Police Services
City Manager
Management
Services
Management
Services
Management
Services
Management
Services
$20,500
$80,000
$3,000
TBD
TBD
$85,000 (est.)
$0
$565,000
$800,000
Staff
Resources
Staff
Resources
General Fund
General Fund
General Fund
General Fund/
TBD
General Fund
General Fund
General Fund
General Fund
General Fund
General Fund
General Fund
FY 2023-24
TBA
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
FY 2022-2023
FY 2021-22
FY 2021-22
FY 2021-22 & FY 2022-23
Public
Works
City Manager
Police Services
Police Services
Lead
Department
Budget
Impact Fund Estimated Completion Date
Item: 16
431
ׂׂ
׀׃ح
ׁ׃ح
ׂ׃ح
Local Hazard
Mitigation Plan
City AM
1690 Radio
Comprehensive
Emergency
Management Plan
Identify risks and vulnerability associated with natural disasters and develop long-term strategies for protecting people and property from future hazards.
Establish AM radio station to communicate with residents during wildfires or other emergency events. Emphasis on emergency preparedness.
Procure consultant services to produce a new, comprehensive emergency management plan.
Strategy (c): Develop comprehensive emergency management strategies that prepare the City to respond effectively to unpredictable events.
Initiative
#/Title
Initiative
#/Title
Initiative/Project Description
Initiative/Project Description
׃׃ح
ׄ׃ح
ׅ׃ح
׆׃ح
ׇ׃ح
׃ح
Explore Emerging
Technology
to Increase
Communication
New Website
2021 4th of July
Fireworks Show &
Summer Concert
Series
Lake Forest Sports
Park Tournaments
Resident-Led
Emergency
Preparedness
Literature and
Culture
Explore the use of new technologies to communicate with residents and businesses to encourage two-way connectivity.
Bring the community together to celebrate the 4th of July with a concert and fireworks show and reinstitute the City’s summer concert series.
Engage the community with a storytelling festival, author presentations for all ages, and reading contests.
Train graduates of CERT basic class to lead CERT program and launch Lake Forest amateur radio operators bimonthly meeting.
Increase number of tournaments from 11 to 24 annually.
Launch new City website.
Goal B
Our connected city is engaged, informed, and
technologically current.
Priority Area 1 - Engaged: Outreach, creative events, and programs inspire connection and engagement between the community and City government.
Strategy (a): Maintain a communications and marketing strategy, including two-way communication that enhances community engagement.
Strategy (b): Reinvigorate civic life in the post-COVID-19 environment via special events and programs.
²ɈȲƊɈƵǐǞƧ ɐȺǞȁƵȺȺ§ǶƊȁ
׃ׂ
75,000
$3,000
$250,000
General Fund
General Fund
General Fund/
TBD
FY 2022-23
On-going
FY 2021-22
Community
Development
Management
Services
Management
Services
Management
Services
Management
Services
Management
Services
Management
Services
Management
Services
Management
Services
Lead
Department
Lead
Department
Budget
Impact
Budget
Impact
Fund
Fund
Estimated Completion Date
Estimated Completion Date
Staff
Resources
$65,000
$154,000
$5,000
TBD
$500
General Fund
General Fund
General Fund
General Fund
General Fund
General Fund
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
Item: 16
432
ׂׄ
׃ح
׃ׄح
ׄׄح
׀ׄح
ׁׄح
ׂׄح
Accessibility
Enhancements
Broadcast City
Commission
Meetings on LFTV
Expand “Pop Up”
City Hall
Lake Forest TV
Performing Arts
Advisory Committee
Redistricting
Expand and preserve access to City Hall by analyzing how Census data may impact resident communication, increase disability accommodations, and provide other services to ensure broad community participation.
Broadcast all commission meetings on LFTV, enabling all residents to view proceedings on COX ch. 851.
Transition from ad hoc “Pop Up City Hall” events to a regularly scheduled “Pop Up City Hall” allowing for promotion via the Leaflet.
Launch Lake Forest TV and develop content to increase opportunities for residents to learn about the City’s decision-making processes.
Form an advisory committee to the Community Services Commission to build upon the use ȌǏthe City’s Performing Arts Center.
Engage the community in the redistricting process based upon 2020 US Census.
Strategy (c): ȺƮƵƧǞȺǞȌȁǿƊDzǞȁǐȯȲȌƧƵȺȺȲƵǿƊǞȁȺƊƧƧƵȺȺǞƦǶƵɈȌƊǶǶ خ
Strategy (a): خ
Priority Area 2 - Informed: ÀȲƊȁȺȯƊȲƵȁƧɯƊƦȌɐɈƮƵƧǞȺǞȌȁǿƊDzǞȁǐƊȁƮ خ
Initiative
#/Title Initiative/Project Description
ׅׄح
׆ׄح
Measure Quality of
Services and Programs
Lake Forest Leadership
Academy -
Graduate Course
Continue biennial Community Satisfaction Study and utilize new technology to perform ad hoc surveys as needed.
Develop a graduate/continuing studies version of the Lake Forest Citizens’ Leadership Academy with an increased focus on important issues and to maintain resident “goodwill ambassadors.”
Strategy (b): Involve the public in measuring the quality and effectiveness in services delivered by the city.
ׇׄح
ׄح
ׄح
Asset Inventory &
Management System
Financial
Management System
Document Imaging
and Storage System
The City will procure a consultant to conduct an inventory and condition assessment of city owned assets in developǞȁǐan Asset Management Plan.
Procure a new document retention system to increase public access to City records.
Procure and implement a financial management system (ERP) to modernize financial practices and provide opportunities for resident self-service access to City services.
Strategy (a): Enhance efficiencies and services through technology.
Priority Area 3. Technologically Current: Innovative technologies enhance organizational efficiency and help our community.
²ɈȲƊɈƵǐǞƧ ɐȺǞȁƵȺȺ§ǶƊȁ ׂׅ
City Clerk
City Clerk
Management
Services
Management
Services
Management
Services
Management
Services
TBD
TBD
$3,900
$70,000
$1,000
$2,000
General Fund
General Fund
General Fund
General Fund
General Fund
General Fund
FY 2023-24
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
FY 2021-22
Lead
Department
Budget
Impact Fund Estimated Completion Date
Management
Services
Management
Services
$48,900
$1,200
General Fund
General Fund
FY 2022-23
FY 2022-23
General Fund
Finance
Finance
City Clerk
$450,000
$100,000
$300,000 General
Fund/TBD
General
Fund/TBD
FY 2022-23
FY 2022-23
FY 2022-23
Item: 16
433
׆ׂ
Initiative
#/Title Initiative/Project Description
׀ׅح
ׁׅح
Strategy for “One
Time” Revenue
General Fund
Risk Reserve
Policy Update
Develop a strategy or policy with Audit Committee for determining how to appropriate one-time revenues (development fees, stimulus funds, etc.).
Update the City’s risk-based reserves policy to reflect long-term strategic planning goals.
Goal C
Our healthy city government is sustainable and well-run with committed people.
Priority Area 1 - Sustainable: Responsible financial policies and prudent decisions provide short-term fiscal stability and long-term financial health.
Strategy (a): Implement Financial Management and Budgetary Policy to maintain the financial integrity of the city.
ׂׅح
׃ׅح
Biennial Fee
Study
Implement “1%
Review”
Conduct a comparative analysis of City of Lake Forest fees vs fees chargeƮ for similar services Ǟȁ nearby communities.
Annually review certain services that obligate at least 1% of General Fund budget.
Strategy (b): Operate according to policy on cost recovery.
Strategy (c): Analyze major programs to identify potential cost savings and manage future costs.
ׅׄح
׆ׅح
ׅׅح
ׇׅح
Comprehensive
Update to
Purchasing Policies
Contract Staffing
Policy
Modernize
Document
Retention Policies
Implement
Telecommuting
Policy
Update the City’s Purchasing Policies and increase staff training to accurately identify contract scope to match services needed. Improve procurement document strategy.
Develop and implement policies that preserve the City’s ability to effectively manage services provided by contract staff.
Modernize the City’s document retention policies. Emphasize storage of electronic records over hard copies to preserve physical space. Update retention timelines.
Develop and implement a policy to facilitate telecommuting for select job classifications. Policy will include performance measurement framework.
Priority Area 2 - Well-Run: JȌȌƮǐȌɨƵȲȁƊȁƧƵƊȁƮȯȲȌǏƵȺȺǞȌȁƊǶǿƊȁƊǐƵǿƵȁɈ خ
Strategy (a): Continuously improve our effectiveness in procuring and managing financially sustainable contract services.
Strategy (b): Implement modern workplace policies that cultivate an effective, efficient workforce.
²ɈȲƊɈƵǐǞƧ ɐȺǞȁƵȺȺ§ǶƊȁ ׇׂ
City Manager/
Finance
Finance
Lead
Department
Budget
Impact Fund Estimated Completion Date
Staff
Resources
Staff
Resources
General Fund
General Fund
FY 2021-22
FY 2021-22
Finance
City Manager
$49,500
Staff
Resources
General Fund
General Fund
FY 2020-21 - FY 2024-25
FY 2021-22, On-going
City Manager
City Clerk
ش
wƊȁƊǐƵǿƵȁɈ
²ƵȲɨǞƧƵȺ
Staff
Resources
Staff
Resources
Management
Services
TBD
TBD
General Fund
General Fund
General Fund
General Fund
FY 2021-22
FY 2022-23
FY 2024-25
FY 202ׁ2ׂ
Item: 16
434
28 SP#58
Lake Forest
Employee
Retention Program
Develop programs related to employee retention, including “stay” interviews, “ladder” promotion opportunities, and an employee satisfaction survey.
Strategy (a): Professionally develop and retain staff to match skills with organizational and community needs.
Priority Area 3- Committed People: Talented staff and contractors are vital assets to our organization and essential to effective and efficient City operations.
Initiative
#/Title Initiative/Project Description
SP#59
SP#60
SP#61
Join Team Lake
Forest
Develop
Lake Forest
Succession Plan
Biennial
Classification and
Compensation Plan
Market Lake Forest as a top notch employer, emphasizing modern facilities, innovate public sector compensation system, and succession planning.
Human Resources to implement a biennial classification and compensation study to (a) assess the staffing needs of the organization and (b) meet those staffing needs with competitive compensation plans.
Human resources to develop a comprehensive succession plan that includes training, academy courses, job shadowing, etc.
Strategy (b): Continuously assess the optimal staffing levels required to provide in- demand services to residents and businesses.
City of Lake Forest | Strategic Business Plan 29
$5,000Management
Services General Fund FY 2021-22
Management
Services
Management
Services
Management
Services
Lead
Department
Budget
Impact Fund Estimated Completion Date
Staff
Resources
Staff
Resources
$30,000 (for
full study)
General Fund
General Fund
General Fund
FY 2020-21
FY 2022-23
FY 2022-23 & FY 2024-25
Item: 16
435
ATTACHMENT 2
Item: 16
436
Goal Initiative # Department Initiative Title Progress Q4 A SP#1 Public Works Lake Forest Transportation Mitigation Program Substantial Progress A SP#2 Public Works Meadows Traffic Mitigation Program Substantial Progress A SP#3 Public Works Foothill Circulation Phasing Plan Started A SP#4 Public Works New Traffic Circulation/Mobility Projects Substantial Progress A SP#5 Public Works Traffic Signal Synchronization Started A SP#62 Public Works Maintain "Good" Pavement Condition of the City's Roads Substantial Progress A SP#63 Public Works Arterial Median Improvement Project Started A SP#6 Public Works Permit Parking Software Started
A SP#7 Community Development General Plan Implementation Anticipated start Summer 2022 A SP#8 Community Development Mixed‐Use Zoning Substantial Progress A SP#10 Community Development Housing Element Update Substantial Progress A SP#11
Public Works/Management
Services Mandatory Food Waste & Commercial Recycling Complete A SP#12
Management Services/City
Manager Mountain View Affordable Housing Project Complete A SP#13 Community Development Housing Mandates Complete A SP#64 Economic Development Retail Attraction Complete A SP#65 Economic Development Restaurant Recovery Complete A
SP#66 Economic Development Open for Business Campaign Substantial Progress A SP#14 Public Works Citywide Street Sign Refresh Substantial Progress A SP#15 City Manager Southwest Lake Forest Neighborhood Task Force Complete A SP#16 Community Development Noise Ordinance Update Started A SP#17 Public Works Arbor Mini Parks Substantial Progress A SP#18 Public Works Park Enhancements Started
A SP#19 Public Works Neighborhood Park Renovations ‐ Phase 3 Started A SP#20 Public Works Assess Efficiency Updates to Lighting Citywide Started A SP#21
City Manager/ Economic
Development Community Choice Aggregation Community Engagement Project Complete A
SP#9 City Manager Broadband Feasibility Study Temporary Hold A SP#22 Management Services Craft Show and Art Fair Complete A SP#23 Management Services Offer Recreation that Reflects the Interests of the Community Substantial Progress A SP#24 City Manager Increase Law Enforcement Contract by Adding Two Deputy SheriffsTBD A SP#25 Police Services Lake Forest Geofence Substantial Progress A SP#26 Management Services "Stay Safe Lake Forest" Campaign Substantial Progress A SP#27 Police Services Neighborhood Watch Substantial Progress A SP#28 Police Services Business Watch Substantial Progress A SP#29 Management Services Revamp Lake Forest Leadership Academy Complete A SP#30 Community Development Local Hazard Mitigation Plan Substantial Progress A SP#31 Management Services City AM 1690 Radio Complete Item: 16
437
A SP#32 Management Services Comprehensive Emergency Management Plan Complete B SP#33 Management Services Explore Emerging Technology to Increase Communication Complete B SP#34 Management Services New Website Substantial Progress B SP#35 Management Services 2021 4th of July Fireworks Show & Summer Concert Series Complete B SP#36 Management Services Literature and Culture Started B SP#37 Management Services Lake Forest Sports Park Tournaments Complete B SP#38 Management Services Resident‐Led Emergency Preparedness Substantial Progress B SP#39 City Clerk Accessibility Enhancements Substantial Progress B SP#40 Management Services Lake Forest TV Complete
B
SP#41 Management Services Performing Arts Advisory Committee Complete B SP#42 City Clerk Redistricting Complete
B SP#43 Management Services Broadcast City Commission Meetings on LFTV Complete B SP#44 Management Services Expand "Pop Up" City Hall Substantial Progress B SP#45 Management Services Measure Quality of Services and Programs Anticipated start Dec 2022 B SP#46 Management Services Lake Forest Leadership' Academy ‐ Graduate Course Anticipated start Late 2022/Early 2023 B SP#47 Finance Asset Inventory & Management System Substantial Progress B SP#48 Finance Financial Management System Substantial Progress B SP#49 City Clerk Document Imaging and Storage System Started C SP#50 City Manager/Finance Strategy for "One Time" Revenue Anticipated start FY 2022‐23 C
SP#51 Finance General Fund Risk Reserve Policy Update Anticipated start Jan 2023 C SP#52 Finance Biennial Fee Study Started
C SP#53 City Manager Implement "1% Review" Complete
C SP#54 City Manager Comprehensive Update to Purchasing Policies Complete C SP#55 City Clerk Modernize Document Retention Policies Started C SP#56 Management Services Contract Staffing Policy Anticipated start Fall 2022 C SP#57
City Manager/ Management
Services Implement Telecommuting Policy Complete
C SP#58 Management Services Lake Forest Employee Retention Program Substantial Progress C SP#59 Management Services Join Team Lake Forest Substantial Progress C SP#60 Management Services Develop Lake Forest Succession Plan Anticipated start Spring 2022 C SP#61 Management Services Biennial Classification and Compensation Plan Complete Item: 16
438
Q1 Q2 Q3 Q4
Complete 6 1 01 42 2
Substantial Progress 18 19 25 23
Started 23 23 16 12
Not Started/On Hold 19 14 11 9
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Overall Progress (Quarterly Progress)
Item: 16
439
Goal AG o a l BG o a l C
Complete 11 7 4
Substantial Progress 15 6 2
Started 822
Not Started 324
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Goal Progress to Date
Item: 16
440