Revize Web Services Sales Agreement
This Sales Agreement is between The City of Lancaster, California (“CLIENT”) and Revize LLC, aka Revize Software Systems, (“Revize”). Federal Tax ID# 20-5000179 Date: 9-30-2025 CLIENT INFORMATION: REVIZE LLC:
Company Name: City of Lancaster Revize Software Systems Company Address: 44933 Fern Avenue 150 Kirts Blvd.
Company City/State/Zip: Lancaster, CA 93534 Troy, MI 48084 Contact Name: Joe Haggard 661.723.6060 248-269-9263
Billing Dept. Contact: [email protected]
CLIENT Website Address: www.cityoflancasterca.gov
The CLIENT agrees to purchase the following products and services provided by REVIZE:
Quantity Description Price
1 Phase 1: Kickoff Meeting and Discovery/Project Planning, onetime fee:
$4,500.00
1 Phase 2 – Design Mockups/Wireframes, onetime fee:
• One (1) mockup with unlimited rounds of changes for each of the following:
• Main City Homepage, City Inner Page, up to five (5) Department Landing Pages for the following:
o Lancaster Police Department
o Museum of Art & History (MOAH)
o Lancaster Performing Arts Center (LPAC)
o Economic Development
o Generic Department
$18,500.00
1 Phase 3 & 4 – HTML Development & Revize CMS Integration, onetime fee:
• Set-up all CMS modules listed in this agreement
• Integration with all 3rd party web applications
$27,600.00
1 Phase 5 – Quality Assurance Testing & Custom Development, onetime fee:
$8,100.00
1 Phase 6 – Sitemap Development & Content Migration, onetime fee:
• Site map development and content migration from old website including spell checking and style corrections – up to 1,600 webpages & 2,000 documents $9,500.00
1 Phase 7 & 8 –Content Editing Training and Go Live, onetime fee:
• One day on-site classroom style training.
• Unlimited additional virtual training
• Department-specific and feature-specific trainings as requested $8,400.00
1 Grand Total First Year $76,600.00
EXHIBIT A
Annual Services:
1 Revize Annual Software Subscription, Tech Support, CMS Updates, Website Hosting, Unlimited Users, 100GB website storage, 300GB/Month Bandwidth, Annual Fee, SSL Certificate pre-paid annual fee: $14,900.00
1 Annual WCAG Scan and remediation Service
• Up to 4 comprehensive scans per year upon client request. Up to 20 custom development hours included for requested changes
$4,900.00
Payment Schedule
Payment
Amount
Payment
Date
Includes
$ 23,000.00
11/1/2025
Project Costs for Phases 1 & 2
$ 53,600.00 1/15/2026 Project Costs for Phases 3 through 8
$ 19,800.00
2/1/2026
Year 1 of Annual Hosting & Maintenance + WCAG Scan and Remediation
$ 19,800.00
2/1/2027
Year 2 of Annual Hosting & Maintenance + WCAG Scan and Remediation
$ 19,800.00
2/1/2028
Year 3 of Annual Hosting & Maintenance + WCAG Scan and Remediation
$ 19,800.00 2/1/2029 Year 4 of Annual Hosting & Maintenance + WCAG Scan and Remediation
AGREED TO BY: CLIENT REVIZE
Signature of Authorized Person:
Name of Authorized Person: ______ Thomas Jean ___
Title of Authorized Person Program Manager ___
Date:
Please sign and return to: [email protected] Fax 1-866-346-8880
Terms:
1. Payments: All Invoices are due according to payment schedule detail on page 2 of this agreement. Work begins upon execution of this agreement by both parties.
2. Additional content migration, if requested, is available for $3 per web page or document .
3. Additional bandwidth is available at $360 per year for each additional 50GB per month .
4. Additional website storage is available at $500 per year for each additional 10GB website storage.
5. Both parties must agree in writing to any changes or additions to this Sales Agreement.
6. CLIENT understands that project completion date is highly dependent on their timely communication with Revize. CLIENT also agrees and understands that;
a. The primary communication tool for this project and future tech support is the Revize customer portal found at https://support.revize.com.
b. During the project, CLIENT will respond to Revize inquiries within 48 hours of the request to avoid any delay in the project timeline.
c. CLIENT understands that project timelines will be delayed if they do not respond to Revize inquiries in a timely manner.
7. Four-year contract. CLIENT may terminate this agreement upon 60 day written notice to Revize before annual service renewal date listed within payment schedule on page 2 of this agreement. Revize will provide a free redesign of the website in year 4 of the agreement. This assumes the CLIENT agrees to 4 consecutive years of annual software subscription, tech support, CMS updates, and hosting.
8. CLIENT owns design, content, and will receive periodic updates to the CMS for the life of the contract.
9. Unless otherwise agreed, Revize does not migrate irrelevant records, calendar events, news items, bid results, low quality images, or data that can reasonably be considered non-conforming to new website layout.
10. Storage is limited to files directly related to the operation and content of the City’s website. Permitted files include, but are not limited to: City Council and board meeting agendas and minutes; Ordinances, resolutions, policies, and public notices; Budgets, financial reports, and audits; Forms, applications, and permits; Newsletters, press releases, and community updates; Event flyers, calendars, and related announcements; Standard website images, graphics, and videos. The hosting service may not be use d as a general file repository. Prohibited files include, but are not limited to, GIS datasets, property plat maps, tax record archives, raw video libraries, or any files or collections that unreasonably exceed the scope of normal website usage. Revize reserves the right to restrict, remove, or assess additional fees for storage that exceeds these parameters.
11. After content migration, CLIENT is responsible for any additional content cleanup. This includes, but is not limited to, resizing photos, reformatting text, replacing photos/icons, consolidating unwanted content, adding future calendar events, and general prep of the site before go live. CLIENT will also have the ability to add new photos, content, and pages.
12. Bandwidth limitation is set at 150% of the highest three-month average bandwidth usage for year one of service post-go-live for the website and intranet. Websites will remain live even if traffic exceeds this limitation due to temporary, legitimate spikes in traffic, such as City events, emergencies, news, etc. If traffic exceeds the limitation significantly for any three-month period, and Revize believes this traffic increase is likely permanent, Revize will investigate the cause and provide details to CLI ENT. Both parties agree to work in good faith to modify the website to remain within bandwidth limitations or amend this agreement to provide adequate bandwidth resources. Revize will not charge any additional fees without the written consent of CLIENT.
Project Timeline Statement of Understanding
Revize and CLIENT agree and understand that the timeline provided is an estimate of our expected timeline for this project. It is not a guarantee. Revize intends to adhere as closely to the proposed timeline expectation as reasonable. CLIENT is expected to take an active role in this project including, but not limited to, participating in meetings with Revize, providing design feedback and approval, providing sitemap feedback and approval, scheduling and participating in user training, etc. Revize expects to complete phase 7 (training) of this project according to timeline provided. Upon completion of phase 7 it is the CLIENT’s responsibility to decide when to go live with the website. CLIENT decision to delay go-live for any reason, unrelated to a functional defect making site inoperable, does not constitute breach of contract on the part of Revize. CLIENT understands that it is incumbent upon the CLIENT to respond to Revize requests in a timely manner. CLIENT further agrees that any timeline delays due to their lack of timely communication do not constitute a breach of contract on the part of Revize. C LIENT also acknowledges that satisfaction related to visual and experiential services like that of a website design project can be subjective. The parties agree that this project is a collaborative project and agree to work in good faith to “fine - tune” final deliverables in preparation for go live of new website. Parties further agree that generalized dissatisfaction related to the aesthetic aspects or services previously approved by the CLIENT does not constitute a breach of contract unless Revize fails to cure the functional defect with the website. The CLIENT may also elect to postpone or delay certain deliverables in favor of earlier go-live date of the website.
Enterprise Revize CMS License
As part of this agreement Revize LLC. will provide full usage access to our Enterprise Revize CMS Software, hosted in our cloud servers. This software is a proprietary software built and maintained by Revize LLC. and is intended to allow the CLIENT to easily update the content of their website. CLIENT agrees that this software access will only be used to maintain the websites included in this agreement. Sharing of the access, by the CLIENT, with other entities not identified in this agreement is prohibited.
Revize will maintain, update, and host the Revize CMS in our cloud server during the contract period. In the event that the contract is terminated, for any reason, Revize will halt CLIENT access to the Revize CMS, and will provide website content to the client, provided all payments for the entire length of the contract are fully paid. Notice of termination must be in writing and given to the non-terminating party at least 60 days prior to the effective date of termination.
WCAG Compliance Service
1. Upon CLIENT request, Revize will scan the website for WCAG compliance issues up to four (4) times per year and include up to twenty (20) custom development hours to remediate any issues discovered.
2. With the agreed upon allocated development hours, Revize will remediate the website with the goal of meeting the WCAG 2.1AA guidelines for accessibility compliance. Revize will start with what it deems are the most significant issues unless otherwise instructed by CLIENT.
3. Additional development hours may be necessary to complete remediation to CLIENT’s satisfaction.
Additional may be requested at a rate of $125 per hour.
4. CLIENT website editors are responsible for ensuring they have an understanding of WCAG compliance principles. CLIENT agrees they are responsible for the content they post and shall make reasonable efforts to avoid posting content that does conform to these guidelines. This includes, but is not limited to, posting non-compliant PDFs, failing to include descriptive ALT descriptions on photos, etc. Issues created after periodic scan and remediation has been completed are the CLIENT’s responsibility and will no t be remediated until next scheduled Revize scan.
5. Revize also includes an accessibility checker within the Revize CMS editor to assist CLIENT in avoiding some WCAG compliance issues.
Revize will integrate the following web applications into your website The Following Applications & Features will be integrated into Your Website:
In addition to the Government Content Management System that enables non-technical staff to easily and quickly create/update content in the new web site, Revize provides a suite of applications and features specifically designed for municipalities. All of those apps and features are fully described in the following section. The applications and features are grouped into five categories:
Citizen’s Communication Center Apps
• Notification Center with Text/Email
Alerts
• Bid Posting
• Document Center
• Email Notify
• FAQs
• Job Posting
• Multi-use Business Directory
• News Center with Facebook/Twitter
Integration
• Online Forms
• Photo Gallery
• Quick Link Buttons
• Revize Web Calendar
• “Share This” Social Media Flyout App
• Language Translator
Citizen’s Engagement Center Apps
• Citizen Connect (Community Blog)
• Citizen Request Center with Captcha
• Curated “Smart” Search
• Online Interactive Forms with Bookables
• Public Service Request App
• Online Bill Pay
• RSS Feed
Staff Productivity Apps
• Agenda Posting Center
• Job Posting App
• Image Manager
• iCal Integration
• Intranet
• Link Checker
• Menu Manager
• Online Form Builder
• Staff Directory
• Website Content Archiving
• Website Content Scheduling
Site Administration and Security Features
• Audit Trail
• Auto Site Map Generator
• History Log
• URL Redirect Setup
• Roles and Permission-based Security
Mode
• Secure Site Gateway
• Unique Login/Password for each
Content Editor
• Web Statistics and Analytics
• Workflows by Department
Mobile Device and Accessibility Features
• Font Size Adjustment
• Alt-Tags
• Responsive Website Design (RWD)