ITEM 4. 7
CITY MANAGER' SREPORT
FEBRUARY 10, 2025 CITY COUNCIL REGULAR MEETING
ITEM: APPROVE OUT-F- STATE TRAVEL FOR TWO CITY
STAFF TO ATTEND THE TYLER CONNECT 2025
CONFERENCE
RECOMMENDATION: Adopt a Resolution Authorizing Out -of -State Travel for the Senior Management Analyst and Customer
Service Supervisor to Attend the Tyler Connect
2025 Conference in San Antonio, Texas From
May 11-4, 2025
SUMMARY:
The Tyler Technology Connect 2025 ( Connect 25) is the annual user conference for the City' s comprehensive Enterprise Resource Planning ( ERP) software. This conference is for Tyler Technology clients only and provides insight into the best practices as well as unique opportunities to improve our services by making full use of our financial, billing, human resources, licensing and budget software. Connect 2025 offers wide- ranging workshop options, product training, technical applications, and business best practices. This event will give staff opportunities to discover new ways to learn of software enhancements, tips and tricks, and advanced product uses to improve City performance and efficiencies.
Aligned with the goals of keeping City staff informed and up- to- date on the latest technology, Staff requests approval for the City' s Senior Management Analyst and Customer Service Supervisor to attend the Connect 25 Conference to be held in San Antonio, Texas from May 11, 2025 through May 14, 2025. Tyler Connect 2025 is exclusively for Tyler clients to interact and learn directly from Tyler experts and Tyler user communities and will assist the City with making better use of our technology investment in daily work. Staff will attend sessions that will benefit the Department and the City as a whole. Staff will then take a train the trainer' s approach upon return by updating the rest of the Department on lessons learned from the experts in the usage of the ERP system.
Staff requests that the City Council approve the out-f- state travel for the City' s Senior Management Analyst and Customer Service Supervisor to attend the Connect 2025 Conference in San Antonio, Texas, from May 11, 2025 to May 14, 2025. The estimated cost is $ 7, 000. Sufficient funds were allocated in the approved FY 2024-5 budget to cover the cost of the training and travel.
BACKGROUND:
Since 2012, the City has been utilizing New World Systems ( NWS) Enterprise Resource Planning ( ERP) software for various functions including Financial Management, Human Resources, Utility Management, and Community CITY MANAGER' SREPORT PAGE 2
FEBRUARY 10, 2025 CITY COUNCIL REGULAR MEETING
APPROVE OUT-F- STATE TRAVEL FOR TWO CITY STAFF TO ATTEND THE TYLER CONNECT 2025 CONFERENCE
Development. In 2015, Tyler Technologies acquired NWS software. The ERP system has supported City staff in the delivery of government services and improved the efficiency and effectiveness of the City' scustomer service and business practices.
Over time, Tyler Technologies has created online content and regional training programs providing opportunities for City staff to enhance their skills and knowledge of the ERP system.
This spring, Tyler Technologies will be holding their annual user conference in San Antonio, Texas. Tyler Connect 2025 ( Connect 25) is the City of Lathrop Financial System' s annual user conference. Connect 2025 provides extensive workshop options, product training, technical applications, and best business practices. This event will provide staff with opportunities to explore new ways to learn about software updates, tips and tricks, advanced product use to improve performance and efficiency, and learn from Tyler experts and Tyler user communities.
Staff recommends that City Council approve the out-f- sate travel for the City' s Senior Management Analyst and Customer Service Supervisor to attend the Connect 2025 Conference in San Antonio, Texas from May 11, 2025 to May 14, 2025. The estimated cost is $ 7, 000.
REASON FOR RECOMMENDATION:
This event will give staff opportunities to discover new ways to learn software enhancements, tips and tricks, and advanced product use to help improve performance and efficiency. Staff will attend sessions that will benefit the Department and the City as a whole. Staff will then train the trainer' sapproach upon return by updating the rest of the Department on lessons learned from the experts in using the ERP system. Additionally, per the City of Lathrop' s Travel Policy, Staff requires City Council' sapproval for out-f- sate travel.
FISCAL IMPACT:
The estimated total cost of attending the Tyler Connect 2025 Conference is $ 7, 000.
Sufficient funds were allocated in the approved FY 2024-5 budget as approved by the City Council.
ATTACHMENTS:
A. A Resolution to Authorize Out -of -State Travel for the Senior Management Analyst and Customer Service Supervisor to Attend the Tyler Connect 2025 Conference in San Antonio, Texas.
B. Tyler Connect 2025 Conference Information and Agenda CITY MANAGER' S REPORT PAGE 3
FEBRUARY 10, 2025 CITY COUNCIL REGULAR MEETING
APPROVE OUT-F- STATE TRAVEL FOR TWO CITY STAFF TO ATTEND THE TYLER CONNECT 2025 CONFERENCE
APPROVALS:
48/.. 2_,‹
Cari James
Finance Di tor
Date
1/ 78/7 -
Thomas Hedegard Date
Deputy City Manager
Salvador Navarrete Date
City Attorney
Stephen J. Salvatore Date
City Manager
RESOLUTION NO. 25-
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF LATHROP TO
AUTHORIZE OUT-F- STATE TRAVEL FOR THE SENIOR MANAGEMENT
ANALYST AND CUSTOMER SERVICE SUPERVISOR TO ATTEND THE TYLER CONNECT 2025 CONFERENCE IN SAN ANTONIO, TEXAS FROM MAY 11-4, 2025
WHEREAS, since 2012, the City has been utilizing New World Systems ( NWS) Enterprise Resource Planning ( ERP) software for various functions including Financial Management, Human Resources, Utility Management, and Community Development; and
WHEREAS, the ERP system has supported City staff in the delivery of government services and improved the efficiency and effectiveness of the City' s customer service and business practices; and
WHEREAS, the Tyler Connect 2025 ( Connect 25) Conference is the City of Lathrop Financial System' sannual user conference for Tyler clients only and provides a unique opportunity to improve our services by fully utilizing our New World Systems ERP software; and
WHEREAS, the Connect 25 offers comprehensive workshop options, product training, technical applications, and business best practices; and WHEREAS, this event will give staff opportunities to discover new ways to learn of software enhancements, tips and tricks, and advanced product use to help improve performance and efficiencies; and
WHEREAS, staff is requesting out-f- state travel for the Senior Management Analyst to attend at the Tyler Connect 2025 Conference; and WHEREAS, aligned with the goals of keeping City staff informed and up- todate on the latest technology, Staff requests approval for the Senior Management Analyst and Customer Service Supervisor to attend the Tyler Connect Conference to be held in San Antonio, Texas from May 11, 2025 through May 14, 2025; and WHEREAS, the estimated cost is $ 7, 000 and sufficient funds have been allocated in the approved FY 2024-5 budget.
NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of Lathrop authorizes the out-f- sate travel for the Senior Management Analyst and Customer Service Supervisor to attend the Tyler Connect 2025 Conference in San Antonio, Texas from May 11, 2025 through May 14, 2025.
The foregoing resolution was passed and adopted this 10th day of February 2025, by the following vote of the City Council, to wit:
AYES:
NOES:
ABSTAIN:
ABSENT:
Paul Akinjo, Mayor
ATTEST: APPROVED AS TO FORM:
Teresa Vargas, City Clerk Salvador Navarrete, City Attorney Connect > Conference Info ATTACHMENT " B"
Conference Info
Quick access to all the Connect 2025 details: when, where, agenda, registration fees, and more 9 141
Agenda
Plan your training classes, networking, and break times.
Sessions
Learn about product training classes and session types.
Maps
Check out the area and plan your way around the conference venue.
Connect 101
New to Connect? Or has it been awhile? Visit the Connect 101 page.
Conference Info Details
When & Where
May 11-4, 2025
San Antonio, Texas
Hen B. Gonzalez Convention Center
Registration Fees
Join us the entire time or just for a day.
Early Bird ( ends 3. 14. 25): $1,99
Standard ( begins 3. 15. 25): $1, 449
Sunday Workshops: $ 200
Daily Registration
Monday $ 599
Tuesday $ 649 (includes evening event)
Wednesday $ 449 (half -day)
Contact
Email us at tyler. events@tylertech. com.
Mobile App
Prior to Connect, download our mobile app and keep up with the latest conference info, including class documents, instructor bios, attendee lists, and more. App download details coming soon! ROI
We' ve prepared an ROI document to help you communicate the benefits of attending along with the value you can take back to your organization.
Code of Conduct
We want to ensure a safe, harassment -free, inclusive event. Read our Code of Conduct.
New to Connect?
If you' ve never been to Tyler Connect — or if it' s been a while — check out our Connect 101 pagg to learn more about our premier user conference. We' ve done our best to capture the electric, collaborative experiences, but attending is believing! We hope to see you this year.
Need to register for Connect 2025?
Join us and thousands of your peers to learn all about your Tyler products and the latest industry trends.
Here' san 1101 pIanning document to help you present the benefits of attending.
NNECT
EMPOWER I COLLABORATE IIMAGINE
CHOOSE THE RIGHT CLASSES
To help you build your schedule with the right product classes, we' ve added a feature to our Tyler Connect class catalog. Each class will have the applicable product( s) within a colored box above the class title as shown in the example below.
For your convenience we' ve included our complete product track list and the corresponding color for each.
Example: Enterprise ERP is in green above the title of the class.
Enterprise ERP
Account Rules Vs. Conditional Rules - We Have a Winner Folks [ 1073] Product Tracks and Corresponding Colors:
ERP Classes
Enterprise ERP
ERP Pro 9, 10
New World ERP
Property & Recording Classes
Assessment & Tax Pro
Enterprise Assessment & Tax
Enterprise Records Management
Civic Classes
Enterprise Permitting & Licensing
Schools Classes
School ERP Pro
Student Transportation
Versatrans
Courts & Justice
eFile
Enterprise Corrections
Enterprise Jury
Enterprise Justice
Enterprise Supervision
Municipal Justice
Public Safety
Enterprise Public Safety
Connect > Conference Info > Agenda
FuII Conference Agenda
All times listed are Central
Conference Schedule
Explore the agenda to plan your time and maximize your conference experience.
Registration & Solutions Hub Open
12: 00 p. m. -6: 00 p. m.
Workshops*
2: 00 p. m. -5: 00 p. m.
Available only to certain products at an additional cost.
New to Connect?
If you' ve never been to Tyler Connect — or if it' s been a while — check out our Connect 101 p gg to learn more about our premier user conference. We' ve done our best to capture the electric, collaborative experiences, but attending is believing! We hope to see you this year.
Connect > Conference Info > Agenda
Full Conference Agenda
All times listed are Central
Conference Schedule
Explore the agenda to plan your time and maximize your conference experience.
Registration & Solutions Hub Open
7: 30 a. m.- 4: 30p. m.
Session 1 ( Opening & Keynote)
8: 30 a. m.- 9: 30a. m.
Break
9: 30 a. m.- 10: 00 a. m.
Session 2
10: 00 a. m.- 11: 00a. m.
Break
11: 00 a. m.- 11: 30a. m.
Session 3
11: 30 a. m.- 12: 30p. m.
Lunch
12: 30 p. m. -2: 00 p. m.
Session 4
2: 00 p. m. -3: 00 p. m.
Break
3: 00 p. m. -3:0 p. m.
Session 5
3:0 p. m. -4: 30 p. m.
Client Happy Hour
4: 30 p. m. -6: 00 p. m.
New to Connect?
If you' ve never been to Ty er Connect — or if it' s been a while — check out our Connect 101 gage to learn more about our premier user conference. We' ve done our best to capture the electric, collaborative experiences, but attending is be ieving! We hope to see you this year.
Connect > Conference Info > Agenda
FuII Conference Agenda
All times listed are Central
Conference Schedule
Explore the agenda to plan your time and maximize your conference experience.
Registration & Solutions Hub Open
8: 00 a. m.- 4: 30p. m.
Session 6
8: 30 a. m.- 9: 30 a. m.
Break
9: 30 a. m.- 10: 00a. m.
Session 7
10: 00a. m.- 11: 00a. m.
Break
11: 00a. m.- 11: 30a. m.
Session 8
11: 30 a. m.- 12: 30p. m.
Lunch
12: 30 p. m. -2: 00 p. m.
Session 9
2: 00 p. m. -3: 00 p. m.
Break
3: 00 p. m. -3:0 p. m.
Session 10
3:0 p. m. -4: 30 p. m.
Client Appreciation Event
6: 00 p. m. -10: 00 p. m.
New to Connect?
If you' ve never been to Tyler Connect — or if it' s been a while — check out our Connect 101 {cage to learn more about our premier user conference. We' vedone our best to capture the electric, collaborative experiences, but attending is believing! We hope to see you this year.
Connect > Conference Info > Agenda
FuII Conference Agenda
All times listed are Central
Conference Schedule
Explore the agenda to plan your time and maximize your conference experience.
Registration Open
8: 00 a. m.- 12: 00p. m.
Session 11
8: 30 a. m.- 9: 30 a. m.
Break
9: 30 a. m.- 10: 00 a. m.
Session 12
10: 00a. m.- 11: 00a. m.
Break
11: 00 a. m.- 11: 30a. m.
Session 13
11: 30 a. m.- 12: 30p. m.
New to Connect?
If you' ve never been to Ty er Connect — or if it' s been a while — check out our Connect 101 page to learn more about our premier user conference. We' ve done our best to capture the electric, collaborative experiences, but attending is believing! We hope to see you this year.
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