ITEM 4. 8
CITY MANAGER' SREPORT
APRIL 14, 2025 CITY COUNCIL REGULAR MEETING
ITEM:
RECOMMENDATION:
APPROVE OUT OF STATE TRAVEL FOR THE
MANAGEMENT ANALYST IN THE BUILDING
DEPARTMENT TO ATTEND THE TYLER CONNECT
2025 CONFERENCE
Adopt Resolution Approving Out of State Travel
for the Management Analyst in the Building
Department to Attend the Tyler Connect 2025
Conference in San Antonio, Texas from May 11-
14, 2025
SUMMARY:
The Tyler Technology Connect 2025 ( Connect 25) is the annual user conference for the City' s comprehensive Enterprise Resource Planning ( ERP) software. This conference is for Tyler Technology clients only and provides insight into the best practices as well as unique opportunities to improve our services and processes in our adopted system, Enterprise Permitting & Licensing ( EPL) as well as the Lathrop Civic Access Portal ( LCAP), available for public use for accessing the building permit system, business licensing, plans, and online payment processes. Connect 2025 offers wide- ranging workshop options, product training, technical applications, and business best practices. This event will give staff opportunities to learn of, and take back to our department, software enhancements, tips and tricks, and advanced product uses to improve City performance and efficiencies.
Aligned with the goals of keeping City staff informed and up- to- date on the latest technology, staff requests approval for the Building Department' s Management Analyst, the City' s project manager and system administrator to EPL, to attend the Connect 25 Conference to be held in San Antonio, Texas from May 11, 2025 through May 14, 2025. Tyler Connect 2025 is exclusively for Tyler clients to interact and learn directly from Tyler experts and Tyler user communities and will assist the City with making better use of our technology investment in daily work. Staff will attend sessions that will benefit the Department and the City as a whole. Staff will then take a train the trainer' s approach upon return by updating the rest of the Department on lessons learned from the experts in usage of the EPL system.
Staff requests that the City Council approve the out of state travel for the Building Department' sManagement Analyst to attend the Connect Conference in San Antonio, Texas from May 11, 2025 through May 14, 2025. The estimated cost is $ 3, 500.
Sufficient funds were allocated in the approved FY 2024-5 budget to cover the cost of training and travel.
CITY MANAGER' S REPORT PAGE 2
APRIL 14, 2025 CITY COUNCIL REGULAR MEETING
APPROVE OUT OF STATE TRAVEL FOR THE MANAGEMENT ANALYST IN THE BUILDING DEPARTMENT TO ATTEND THE TYLER CONNECT 2025
CONFERENCE
BACKGROUND:
Since 2012, the City has been utilizing New World Systems ( NWS) Enterprise Resource Planning ( ERP) software for various functions including Financial Management, Human Resources, Utility Management, and Community Development, which includes the permitting module used daily by the Building Department. In 2015, Tyler Technologies acquired NWS software. The ERP system has supported City staff in the delivery of government services and improved the efficiency and effectiveness of the City' s customer service and business practices.
Over time, Tyler Technologies has created online content and regional training programs providing opportunities for City staff to enhance their skills and knowledge of the ERP system, and this continues today with the City' s current ERP software.
When the City approved the implementation and adoption of EPL in 2019, the Building Department' s Management Analyst, at that time a Permit Technician I, was at the forefront of configuration for the City. As implementation was completed and the City went live on August 14, 2024, there has been a need for optimization of current Department processes that would align better with the new software system. This makes training opportunities such as this conference imperative for the Department and the City as a whole.
This spring, Tyler Technologies will be holding their annual user conference in San Antonio, Texas, Tyler Connect 2025 ( Connect 25). Connect 25 provides extensive workshop options, product training, technical applications, and best business practices. This event will provide staff with opportunities to explore new ways to learn about software updates, tips and tricks, advanced product use to improve performance and efficiency, and learn from Tyler experts and Tyler user communities.
Staff recommends that City Council approve the out of state travel for the Building Department' sManagement Analyst to attend the Connect 25 Conference in San Antonio, Texas from May 11, 2025, to May 14, 2025. The estimated cost is $ 3, 500.
REASON FOR RECOMMENDATION:
This event will give staff opportunities to discover new ways to learn software enhancements, tips and tricks, and advanced product use to help improve software configuration, performance and efficiency. Staff will attend sessions that will benefit the Department and the City as a whole. Staff will then train the trainer' s approach
upon return by updating the rest of the Department on lessons learned from the experts in using the ERP system. Additionally, per the City of Lathrop' sTravel Policy, Staff requires City Council' sapproval for out of state travel.
CITY MANAGER' S REPORT PAGE 3
APRIL 14, 2025 CITY COUNCIL REGULAR MEETING
APPROVE OUT OF STATE TRAVEL FOR THE MANAGEMENT ANALYST IN THE BUILDING DEPARTMENT TO ATTEND THE TYLER CONNECT 2025
CONFERENCE
FISCAL IMPACT:
The estimated total cost of attending the Tyler Connect 2025 Conference is $ 3500.
Sufficient funds were allocated in the approved FY 2024-5 budget as approved by the City Council.
ATTACHMENTS:
A. Resolution Approving Out of State Travel for the Management Analyst in the Building Department to Attend the Tyler Connect 2025 Conference in San Antonio, Texas from May 11-4, 2025
B. Tyler Connect 2025 Conference Information and Agenda CITY MANAGER' SREPORT PAGE 4
APRIL 14, 2025 CITY COUNCIL REGULAR MEETING
APPROVE OUT OF STATE TRAVEL FOR ONE CITY STAFF TO ATTEND THE TYLER CONNECT 2025 CONFERENCE
APPROVALS:
Ed Short Date
Chief : uilding Official
Cari J
Financ:'irector
Date
j/• if• 2o2S'
Michael King Date
Assistant City Manager
Salvador Navarrete Date
City Attorney
Stephen J. Salvatore Date
City Manager
RESOLUTION NO. 25-
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF LATHROP
APPROVING OUT OF STATE TRAVEL FOR THE MANAGEMENT ANALYST IN THE BUILDING DEPARTMENT TO ATTEND THE TYLER CONNECT 2025
CONFERENCE IN SAN ANTONIO, TEXAS FROM MAY 11-4, 2025
WHEREAS, since 2012, the City has utilized New World Systems ( NWS) Enterprise Resource Planning ( ERP) software for various functions including Financial Management, Human Resources, Utility Management, and Community Development; and
WHEREAS, the ERP System has supported City staff in the delivery of government services and improved the efficiency and effectiveness of the City' s customer service and business practices; and
WHEREAS, the Building Department has relied on the Community Development functions of the software for daily workload, permit processing, and inspection handling; and
WHEREAS, the Building Department was integral to the implementation of the current ERP Software, including Enterprise Permitting & Licensing ( EPL), and maintenance and training on the software is a priority for efficiency of services; and WHEREAS, the Tyler Connect 2025 ( Connect 25) Conference is the annual user conference for Tyler clients only and provides a unique opportunity to improve our services by fully utilizing EPL and its capabilities; and WHEREAS, the Connect 25 offers comprehensive workshop options, product training, technical applications, and business best practices; and WHEREAS, this event will give staff opportunities to discover new ways to learn software enhancements, tips and tricks, and advanced product use to help improve performance and efficiencies; and
WHEREAS, aligned with the goals of keeping City staff informed and up- todate on the latest technology, staff is requesting out of state travel for the Management Analyst of the Building Department to attend the Tyler Connect 25 Conference to be held in San Antonio, Texas from May 11, 2025 through May 14, 2025; and
WHEREAS, the estimated cost is $ 3, 500 and sufficient funds have been allocated in the approved FY 2024-5 budget.
NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of Lathrop does hereby approve the out of state travel for the Management Analyst of the Building Department to attend the Tyler Connect 2025 Conference in San Antonio, Texas from May 11, 2025 through May 14, 2025.
ATTACHMENT " B"
Connect > Conference Info
Conference Info
Quick access to all the Connect 2025 details: when, where, agenda, registration fees, and more 9 0,
Agenda
Plan your training classes, networking, and break times.
Sessions
Learn about product training classes and session types.
Maps
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C
Connect 101
New to Connect? Or has it been awhile? Visit the Connect 101 page.
Conference Info Details
When & Where
May 11-4, 2025
San Antonio, Texas
Henry B. Gonzalez Convention Center
Registration Fees
Join us the entire time or just for a day.
Early Bird ( ends 3. 14. 25): $1,99
Standard ( begins 3. 15. 25): $1, 449
Sunday Workshops: $ 200
Daily Registration
Monday $ 599
Tuesday $ 649 ( includes evening event)
Wednesday $ 449 ( half -day)
Contact
Email us at tyler. events@tylertech. com.
Mobile App
Prior to Connect, download our mobile app and keep up with the latest conference info, including class documents, instructor bios, attendee lists, and more. App download details coming soon! ROI
We' ve prepared an ROI document to help you communicate the benefits of attending along with the value you can take back to your organization.
Code of Conduct
We want to ensure a safe, harassment - free, inclusive event. Read our Code of Conduct.
New to Connect?
If you' ve never been to Tyler Connect — or if it' s been a while — check out our Connect 101 pagc to learn more about our premier user conference. We' ve done our best to capture the electric, collaborative experiences, but attending is believing! We hope to see you this year.
Need to register for Connect 2025?
Join us and thousands of your peers to learn all about your Tyler products and the latest industry trends.
Here' s an QIo anning document to help you present the benefits of attending.
TY L
NNECT EMPOWER I
I s0 -';:“ z '. TF I
IMAGINE
Dear Ed Short,
I would like to attend Tyler Connect 2025, May 11-4. This event will give me a unique opportunity to discover new ways to boost our productivity and improve our services by making full use of our EPL and New World products. Not only will I be able to interact with and learn directly from Tyler Technologies' staff, but the conference will also allow me to network with industry peers from across the country to exchange ideas, insights, best practices, and solutions to make better use of our technology investment in my daily work.
Additional benefits of attending this educational event include:
Hundreds of educational and training sessions highlighting software enhancements, tips and tricks, and advanced product
outcomes and efficiencies
use to help improve my performance and our organization' s Networking opportunities with professional peers from our region and in similar roles across the country
Exclusive insight from Tyler executives on current and future projects Continuing Professional Education ( CPE) credits, where applicable Our inclusion in Tyler' s nationwide Connected Communities vision, which is transforming the future of government
If allowed to attend Tyler Connect, I plan to use the attached ROI worksheets to note the valuable takeaways from each training session and document the advantageous professional connections I make during the conference, including how each will support my work year- round.
Here is a complete breakdown of the expected conference costs:
Registration
Early Registration: $1,99 (through March 14, 2025)
Standard Registration: $1, 449 ( March 15, 2025 — May 14, 2025) TOTAL:
Thank you for considering my request to attend Tyler Connect 2025. For more information, including specific class and networking information, visit www. tylertech. com/onnect.
Sincerely,
Hailey Emery
Empowering people who serve the public' •°•. • ler
technologies
Conference Schedule
Explore the agenda to plan your time and maximize your conference experience. v Sunday, May 11
Registration & Solutions Hub Open
12: 00 p. m. -6: 00 p. m.
Workshops°
2: 00 p. m. -5: 00 p. m.
Available only to certain products at an additional cost. v Monday, May 12
Registration & Solutions Hub Open
7: 30 a. m.- 4: 30p. m.
Session 1 ( Opening & Keynote)
8: 30 a. m.- 9: 30 a. m.
Break
9: 30 a. m.- 10: 00 a. m.
Session 2
10: 00 a. m.- 11: 00 a. m.
Break
11: 00 a. m.- 11: 30 a. m.
Session 3
11: 30 a. m.- 12: 30 p. m.
Lunch
12: 30 p. m. -2: 00 p. m.
Session 4
2: 00 p. m. -3: 00 p. m.
Break
3: 00 p. m. -3:0 p. m.
Session 5
3:0 p. m. -4: 30 p. m.
Client Happy Hour
4: 30 p. m. -6: 00 p. m.
v Tuesday, May 13
Registration & Solutions Hub Open
8: 00 a. m.- 4: 30 p. m.
Session 6
8: 30 a. m.- 9: 30 a. m.
Break
9: 30 a. m.- 10: 00a. m.
Session 7
10: 00 a. m.- 11: 00 a. m.
Break
11: 00 a. m.- 11: 30a. m.
Session 8
11: 30 a. m.- 12: 30p. m.
Lunch
12: 30 p. m. -2: 00 p. m.
Session 9
2: 00 p. m. -3: 00 p. m.
Break
3: 00 p. m. -3:0 p. m.
Session 10
3:0 p. m. -4: 30 p. m.
Client Appreciation Event
6: 00 p. m. -10: 00 p. m.
Wednesday, May 14
Registration Open
8: 00 a. m.- 12: 00p. m.
Session 11
8: 30 a. m.- 9: 30 a. m.
Break
9: 30 a. m.- 10: 00a. m.
Session 12
10: 00 a. m.- 11: 00a. m.
Break
11: 00 a. m.- 11: 30a. m.
Session 13
11: 30 a. m.- 12: 30 p. m.
Enterprise Permitting & Licensing
Workshop: GIS Makes EP& L Go ' Round: Enhance End User Experience with GIS [ 1402] Products: Enterprise Permitting & Licensing
Track( s): Community Development, Business Management, Environmental Health Who Should Attend: Administrators
Feeling lost with GIS? Not after this workshop! We' ll review the configuration of existing map services that require changes. Dive into advanced GIS configurations such as spatial collections and parcel splits. Learn how to optimize geo queries and rules to maximize functionality and automation. We' ll also explore the GIS- related settings necessary for mobile apps, Civic Access, and Geocoding.
School ERP Pro
Sunday, May 11 12: 00 PM - 5: 00 PM CDT I HBGCC- 304B- Ballroom Level ( 3) Sunday# 1
Enterprise Records Management
Municipal Justice New World ERP
E , terpr se PcbI, Safety
Enterprise ERP
Enterprise Supervision
Enterprise Assessment & Tae
Studerrt1ranspoetadon
Enterpnse Permitting & Licensing
Versstrarn Enterprise State Regulatory
Enterprise Corrections
Assessment & Tax Pro
RP Pro ( 10)
RP Pm ; 9)
EmerpnseJust ce
Opening & Keynote - Regenerative Resilience: Leading in a Future Defined by Disruption [ 1876]
Products: School ERP Pro, Enterprise Records Management, Enterprise ERP, Student Transportation, Enterprise Jury, Enterprise Corrections, ERP Pro (9), Municipal Justice, New World ERP, Enterprise Supervision, Enterprise Permitting & Licensing, eFile, Assessment & Tax Pro, Enterprise Justice, Digital Solutions, General Education, Enterprise Public Safety, Enterprise Assessment & Tax , Versatrans, Enterprise State Regulatory, ERP Pro (10) Who Should Attend: Anyone and Everyone
The velocity of change in our world has moved from incremental to exponential to instantaneous. New tech. which once took decades to integrate into society, is now taking only a matter of days or weeks to reach millions of people and it' s not slowing down. Regenerative Resilience"' is a dynamic talk designed to arm you to thrive in today' s
unpredictable world. Learn to sculpt disruption into transformative power. This keynote shares tools made in. from, and for a world in constant flux. Move through this time, not with caution, but with confidence and vision.
Monday, May 12 I 8: 30 AM - 9: 30 AM CDT I HBGCC- Exhibit Hall 1 - Street Level ( 1) Monday # 1
Enterprise Perrnining & licensing
New Civic Access [ 1321]
Products: Enterprise Permitting & Licensing
Track( s): Community Development, Business Management
Who Should Attend: End Users
We are excited to offer a preview of the new look and feel of what is to come for Civic Access for 2025. This session covers the new screens and functions.
I Monday, May 12 110: 00 AM - 11: 00 AM CDT I I IBGCC- 3048- Ballroom Level ( 3) Monday # 2
nterpnse ERP
Enterprise Permitting I. Licensing
ERP Pro ( 9 Enteronse Publ. c Safety
RP Pro ( 10)
Enterprise Assessment & Tax Municipal Justice New World ERP Content Manager: An Implementation Journey [ 1200]
Products: School ERP Pro, Enterprise ERP , ERP Pro ( 9), Enterprise Public Safety, Enterprise Assessment & Tax , Municipal Justice, New World ERP, Enterprise Permitting & Licensing, ERP Pro ( 10) Track( s): Information Technology, Management, General, Content Manager Who Should Attend: Clients who are looking to expand the use of Content Manager within their organization loin us to learn about El Cajoli s
journey transitioning from third -party software to leveraging Content Manager for all of their unique needs. During this session, you will meet a diem who has implemented Content Manager functionality across city departments. Bring any questions you have for the panelist; this will be an interactive session".
lMonday, May 12 110: 00 AM - 11: 00 AM CDT I tlBGCC- 305- Ballroom Level (3) Monday # 2 alt
etio
Enterprse Permitting & licensing Enterprise ERP Enterprise Records Management ear Woe et ERP Enterprise Assessment & Tax hod ERP Pro Monday # 3
Monday # 4
Introduction to Hub: Unlocking the Essentials [ 1183]
Products: Enterprise Permitting & Licensing, Enterprise ERP , Enterprise Records Management, New World ERP, Enterprise Assessment & Tax , School ERP Pro
Track( s): Financials, Hub, Human Resources and Payroll, Content Manager, Payments & Cashiering, Time & Attendance
Who Should Attend: Clients interested in learning about Hub basics. loin us for an engaging introduction to the Hub Application from the perspective of a brand- new user. In this class, we will explore various cards and pages, teaming how to add meaningful content. You' ll discover features like Global Search, the Content Library, and card interactions, gaining a foundational understanding of how to navigate Hub effectively. This class is designed for novice users to the flub application.
I Monday, May 12 I 11: 30 AM - 12: 30 PM CDT I HBGCC- 302A- Ballroom Level ( 3) Tuesday, May 13 I 8: 30 AM - 9: 30 AM CDT I HBGCC- 302A- Ballroom Level (3) Enterprise Permitting & Licensing
Decision Engine, AI, GIS: Get the Most Out of These with Civic Access [ 1341] Products: Enterprise Permitting & Licensing
Track( s): Community Development. Business Management, Environmental Health Who Should Attend: Administrators
Learn about the upcoming features for Decision Engine, Al, and GIS, and how they benefit Civic Access. Find out about plans for 2025 and discover how these features may help optimize your usage of Civic Access. r --
Monday, May 12 I 2: 00 PM 3: 00 PM CDT I HBGCC- 3040- Ballroom Level ( 3) E^ terpr se Permitting & Licensing terprtse RIP
Interactive Reporting Basic [ 1222]
Products: Enterprise Permitting & Licensing, Enterprise ERP Track( s): Community Development, Data & Insights, Financials, Hub, Time & Attendance Who Should Attend: Attendees interested in learning about the basics of Interactive Reporting.
This hands- on lab session will provide an introduction to Tyler' s new Interactive Reporting offering. Interactive
Reporting will be included in Enterprise [ RP version 2025. x and higher.
Monday, May 12 3:0 PM - 4: 30 PM CDT I HBGCC- 213- Meeting Level ( 2) Monday # 5
E nterprse Permitting & Licenv' g
Enterprise Permitting & Licensing General Session [ 1324] Products: Enterprise Permitting & Licensing
Track( s): General Session
Who Should Attend: Administrators, End Users
loin leaders from Tyler' s Enterprise Permitting & Licensing team as they discuss key initiatives for the year and what you can expect in the coming months. Also, take the time to celebrate your peers in the industry as we celebrate our Tyler Excellence Award winners. You do not want to miss this always entertaining opening session! Tuesday, May 13 18: 30 AM - 9: 30 AM CDT I HBGCC- Stars at Night Bt -Ballroom Level ( 3) Tuesday #1
W5
Enterprise Permitting & Licensing nterpnse ERP
Interactive Reporting 101 [ 1221]
Products: Enterprise Permitting & Licensing, Enterprise ERP Track( s): Community Development, Data & Insights, Financials, Hub, Time & Attendance Who Should Attend: Attendees interested in learning about the basics of Interactive Reporting.
Introducing the future of reporting and analytics: Tyler' s Interactive Reporting application, an intuitive tool to view. shape, and output your data to a wide variety of audiences. Interactive Reporting will be included in Enterprise ERP version 2025. x and higher.
Tuesday #2
Enterprise ERP
Monday, May 12 110: 00 AM - 11: 00 AM CDT I HBGCC- 302A- Ballroom Level ( 3) JTuesday, May 13 110: 00 AM - 11: 00 AM CDT I HBGCC- 302A- Ballroom Level (3) RP Pro (10) Enterprise Retards Management Enterprise Permitting & Licensing Maximizing Community Engagement through My Civic: Proven Strategies from El Cajon [ 1295]
Products: Enterprise ERP, General Education, ERP Pro ( 10), Enterprise Records Management, Enterprise Permitting Licensing
Track( s): My Civic
Who Should Attend: Anyone
Gain insights from real -life experiences and discover effective marketing tactics to increase community engagement with the My Civic app. Join us for an interactive session led by Chris Berg, Marketing & Engagement Manager for the City of El Cajon. Chris will share successful strategies his team used to drive community engagement with their app. from targeted carnpaigns to hands- on outreach efforts. Attendees will learn practical steps to attract users, promote app features, and sustain longterm engagement.
Tuesday, May 13 1 11: 30 AM - 12: 30 PM CDT I HBGCC- 302A- Ballroorn Level ( 3) Tuesday # 3
Enterprise Permitting E. Licensing
Online Contact Management [ 1330)
Products: Enterprise Permitting & Licensing
Track( s): Community Development, Business Management. Environmental Health Who Should Attend: IT Administrators, Clerks, and Administrators We will discuss d broad range of general online contact management information, including TID- C, sub -contacts, merging contacts, and how it all works to benefit your Enterprise Permitting & Licensing ( EPL) users.
Tuesday, May 13 12: 00 PM - 3: 00 PM CDT I HBGCC- 3048- Ballroom Level ( 3) Tuesday # 4
Tuesday # 4a It
erpise ERP Enterprise Records Management
Enterprise Pernuning & Licensing
Enterprise Assessment & Tax hew World ERP ERP Pro ( 9) RP Pro ( 10) Hub Mastery: Unlocking Insights with Advanced Tips and Tricks [ 1186] Products: Enterprise ERP , Enterprise Records Management, Enterprise Assessment & Tax , New World ERP, ERP Pro 9), ERP Pro ( 10), Enterprise Permitting & Licensing
Track( s): Hub
Who Should Attend: Hub super users
Ready to unleash the power of your data? Join us for an engaging Tips and Tricks session where you' ll explore advanced column filtering and master the art of creating smooth card interactions that connect across Hub pages.
Discover how to copy cards and refine your data for richer insights, add thresholds, and even tackle some fun DATE MATH! Take your customization skills to the next level to transform the way you work with data and rnake it truly work for you!
J
Tuesday, May 13 12: 00 PM - 3: 00 PM CDT I HBGCC 302A- Ballroorn Level ( 3) Enterprise Permitting & licensing
EPL and Civic Access Upcoming Roadmap [ 1352]
Products: Enterprise Permitting & Licensing
Track( s): Community Development, Business Management, Environmental Health Who Should Attend: Administrators, End Users
At Connect 2025, attendees will see and train on the releases available to them right now. But, what does the future hold for our Enterprise Permitting & Licensing and Civic Access products? join this session and follow Chris and Jeremy as they provide insight into what our development teams will be working on next year and beyond.
Tuesday, May 13 13: 30 PM - 4: 30 PM CDT I HBGCC- 303BC- Ballroom Level (3) Tuesday # 5
Tuesday # 5alt
Wednesday #1
nterpr a ERP Enterprise Records Management RP Pro ( 91 RP Pro 1101 Enterprise Permitting & licensing Exploring My Civic: A Hands - On Tour of My Civic' s Resident Engagement Features 1296]
Products: Enterprise ERP, General Education, Enterprise Records Management, ERP Pro ( 9), ERP Pro ( 10), Enterprise Permitting & Licensing
Track( s): My Civic
Who Should Attend: Beginners welcome
loin us for an interactive session exploring the core features of the My Civic mobile app! Participants will engage in hands- on activities that showcase essential functionalities designed to enhance resident engagement. We' ll demonstrate how residents can easily report issues, access community resources, pay bills, and connect with local staff, all while highlighting the user- friendly nature of the app.
JTuesday, May 13 I 3:0 PM - 4: 30 PM CDT I HBGCC- 303A- Ballroom Level ( 3) Wednesday # 2
Enterprse Permitting & licensing
iG Inspect: From A to Z [ 1328]
Products: Enterprise Permitting & Licensing
Track( s): Community Development
Who Should Attend: inspectors
This session focuses on iG inspect, the application used in the field to complete a majority of the inspections scheduled in Enterprise Permitting & Licensing ( EPL). We' ll review how inspectors manage, reschedule, and reassign inspections in the field, as well as complete checklist items, take photos, and submit the final determination back to EPL.
I Wednesday, May 14 18: 30 AM - 9: 30 AM CDT I HBGCC- 3048- Ballroom Level ( 3) SHOW M0SE
Enterprise Permitting & Licensing
Maximize, Troubleshoot Hub [ 1358]
Products: Enterprise Permitting & Licensing
Track( s): Community Development. Business Management, Environmental Health Who Should Attend: Administrators, End Users
Learn to maximize Hub for your jurisdiction. Drill down on existing cards to display more details from Enterprise Permitting & Licensing ( EPL), link custom field layouts, and gather some basic troubleshooting tips.
IWednesday, May 14 110: 00 AM - 11: 00 AM CDT HBGCC- 3048- Ballroom Level ( 3) nt rprise ERP
Advanced HUB [ 1300]
Products: Enterprise FRP
Track( s): Financials, Hub
Who Should Attend: Any Enterprise ERP users who are interested in learning advanced customization tools to enhance their financial operations through the HUB
Tyler Hub offers a
range of advanced functionalities that go beyond bask reporting and dashboard features. These advanced functions are designed to enhance user experience, streamline processes, and provide deeper insights into data. In this session, we will dive into how to customize HUB for your financial needs to enhance operational efficiency and provide a comprehensive view of financial management.
I Tuesday, May 13 110: 00 AM - 11: 00 AM CDT I HBGCC- 214C- Meeting Level ( 2) Wednesday, May 14 I 11: 30 AM - 12: 30 PM CDT FIBGCC- 214C- MeetingLevel ( 2) Connect > Conference Info > Connect 101
Tyler Connect 101
All the Connect Basics: What is Connect? Who attends?
Why attend?
An Inside Look at Connect & Hear From Attendees
Connect is more than a user conference — it' s an experience — and we want our clients to experience it all! See what Connect is all about, what our past attendees have learned at Connect, and why they attend! Connect is ...
Tyler' sannual user conference
a private conference for Tyler clients only
known for product training, influential speakers, and networking in a fun environment a great place to see product demos and meet one-n-e with Tyler staff a great opportunity to earn continuing education ( CPE) credits held annually in the spring at various U. S. locations
Have your read our Connect 2025
pre -event blog?
Discover how Connect is more than a
user conference — it' s an experience.
ad our pre -event blog and hear from past attendees, see highlights from last year' s cor
5. I'
u have any other questions about Connect, check out our FAQ page for further details.
Building Your Schedule
After registering, you' ll want to build your personal schedule to get all the classes and training you want and need. Within our class catalog, each class will have the applicable product( s) within a colored box above the class title to help you build your schedule with the correct classes. See the complete breakdown to choose the right classes.
Need to register for Connect 2025?
Join us and thousands of your peers to learn all about your Tyler products and the latest industry trends.
Here' s an ROI lap nning document to help you present the benefits of attending.
Have your read our Connect 2025
pre -event blog?
Discover how Connect is more than a
user conference — it' s an experience.
Session ROI Worksheets
Management Analyst to complete ROI
Worksheet and include with training
reimbursement request.
Use these convenient worksheets to take notes after each session to record key information, action items, and estimated impacts. Reference these notes when you create your post -conference report ( copy and paste additional sections as needed).
Session Title
Session Presenter
Session Summary
Key Information
Action Items Identified
Estimated Impact
NNECT
Professional Connections ROI
Management Analyst to complete ROI
Worksheet and include with training
reimbursement request.
Use these convenient worksheets to take notes after you network with peers so you can record key information, action items, and estimated impacts. Reference these notes when you create your post - conference report ( copy and paste additional sections as needed). Notes are available for download through the session catalog.
Met With
Discussion Focus
Session Summary
Key Information
Action Items Identified
Estimated Impact