ITEM 4. 8
CITY MANAGER' S REPORT
SEPTEMBER 8, 2025 CITY COUNCIL REGULAR MEETING
ITEM: APPROVE OUT OF STATE TRAVEL FOR ONE LATHROP
POLICE DEPARTMENT STAFF MEMBER AND TWO
INFORMATION SYSTEM STAFF MEMBERS TO ATTEND
THE RIMSCON 2025 ANNUAL USERS CONFERENCE IN
SOUTH LAKE TAHOE, NEVADA
RECOMMENDATION: Adopt Resolution to Authorize One ( 1) Lathrop Police Department Staff Member and Two ( 2) Information
System Department Staff Members to Attend the
RIMSCon 2025 Annual Users Conference in South
Lake Tahoe, Nevada, from October 13-7, 2025
SUMMARY:
The City of Lathrop Police Department uses RIMS by Sun Ridge Systems as its primary records management and dispatch platform. This system is essential for a wide range of operations, including dispatching officers, documenting reports, managing citations, and fulfilling state and federal reporting requirements.
The RIMSCon 2025 Annual Users Conference provides hands- on training, system updates, and networking with RIMS developers and other agency users. This year' s attendance will be particularly valuable as the Records Unit is composed of a newer team with a range of experience levels using the RIMS platform. The conference will strengthen the team' s proficiency, enhance their understanding of system capabilities, and support more efficient and consistent internal operations.
The estimated cost to attend is approximately $ 3, 000 per person, including registration, lodging, travel, meals, and incidentals. Sufficient funds are available in the approved FY 2025-6 Police Department training and travel budget and in the approved FY 2025-6 Information Systems Department ( ISD) training and travel budget.
BACKGROUND:
The Police Department relies on the RIMS system as a mission -critical tool for daily operations. It supports patrol deployment, report writing, data entry, subpoenas, property management, and compliance with state mandates.
The annual RIMSCon conference, hosted by Sun Ridge Systems, is designed specifically for agency users and provides in- depth instruction on system features, updates, and best practices. This year' s event will be held at Harrah' s Hotel and Casino in South Lake Tahoe, Nevada, from October 13- 17, 2025.
CITY MANAGER' S REPORT PAGE 2
SEPTEMBER 8, 2025 CITY COUNCIL REGULAR MEETING
APPROVAL FOR OUT OF STATE TRAVEL TO ATTEND THE RIMSCON 2025 ANNUAL
USERS CONFERENCE IN SOUTH LAKE TAHOE, NEVADA
Attendance will support the continued development of both the LPD Records Unit and the ISD by equipping staff with practical skills and deeper system knowledge that can be shared with colleagues.
REASON FOR RECOMMENDATION:
Participation in RIMSCon 2025 will provide valuable training to new ISD staff and a newer Records Unit team, helping ensure consistent and effective use of the RIMS platform across the departments. The conference offers hands- on instruction, exposure to new system features, and an opportunity to learn best practices directly from developers and other agency users.
The attending staff members will gain a deeper understanding of how to maximize the system' scapabilities for report writing, data entry, subpoena processing, and compliance tracking. These skills will directly benefit the department' sinternal workflows and allow for smoother coordination between Records, Dispatch, and Patrol. ISD staff will increase their knowledge on how to support the systems.
Importantly, the knowledge gained will not be limited to the attendees. Upon returning, the staff members will be expected to share key takeaways with the rest of the Records Unit, ISD and other relevant personnel. This will help ensure continuity, support onboarding of newer team members, and promote a more cohesive, efficient approach to records and data management throughout the departments.
FISCAL IMPACT:
The estimated cost for three ( 3) staff member to attend the RIMSCon 2025 Annual Users Conference is $ 9, 000. This includes travel, lodging, meals, registration, and incidental expenses. Sufficient funds are available in the FY 2025-6 Police Department training and travel budget and in the ISD travel and training budget.
ATTACHMENTS:
A) Resolution to Authorize Out of State Travel for Three Staff Members to Attend the RIMSCon 2025 Annual Users Conference in South Lake Tahoe, Nevada B) RIMSCon 2025 Main Conference Agenda
C) RIMSCon 2025 Conference Schedule of Events
CITY MANAGER' S REPORT PAGE 3
SEPTEMBER 8, 2025 CITY COUNCIL REGULAR MEETING
APPROVAL FOR OUT OF STATE TRAVEL TO ATTEND THE RIMSCON 2025 ANNUAL
USERS CONFERENCE IN SOUTH LAKE TAHOE, NEVADA
APPROVALS:
ealy
Police
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Date
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y Fernandes Date
Director of Information Systems Department
Cari James
Finance Dire
Date
0- 2_ Zo zsSalvador Navarrete Date
City Attorney
8- 24?• ZSStephen J. Salvatore Date
City Manager
RESOLUTION NO. 25-
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF LATHROP TO
AUTHORIZE OUT OF STATE TRAVEL FOR ONE LATHROP POLICE DEPARTMENT
STAFF MEMBER AND TWO INFORMATION SYSTEMS DEPARTMENT STAFF MEMBERS TO ATTEND THE RIMSCON 2025 ANNUAL USERS CONFERENCE IN SOUTH LAKE TAHOE, NEVADA, OCTOBER 13-7, 2025
WHEREAS, the City of Lathrop Police Department uses the RIMS system by Sun Ridge Systems as its primary dispatch and records management platform for operations including report writing, data entry, subpoena processing, and state compliance; and
WHEREAS, the RIMSCon 2025 Annual Users Conference provides system - specific training, product updates, and best practice sharing with developers and users across jurisdictions; and
WHEREAS, the LPD' s Records Unit is composed of a newer team with varied levels of RIMS experience, and enhanced training opportunities are essential to developing consistent, effective workflows across Records, Dispatch, and Patrol functions; and
WHEREAS, attending ISD staff will gain knowledge to increase support of the RIMS systems; and
WHEREAS, the attending staff members will return from the conference with practical tools and system insights that will be shared with the rest of the LPD Records Unit, ISD and applicable personnel to improve department - wide operations; and WHEREAS, City Council authorization is required for all out-f- sate travel under the City' s Travel Policy; and
WHEREAS, staff is requesting approval for one Lathrop Police Department staff member and two ISD staff members to attend the RIMSCon 2025 Annual Users Conference in South Lake Tahoe, Nevada from October 13 through October 17, 2025; and
WHEREAS, the estimated cost to attend the RIMSCon 2025 Annual Users Conference is $ 3, 000 per attendee, including travel, lodging, registration, meals, and incidentals, and sufficient funds are available in the approved FY 2025-6 Police Department training and travel budget and in the approved FY 2025-6 ISD training and travel budget.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Lathrop does hereby authorize out-f- state travel for one ( 1) Police Department staff member and two ( 2) Information Systems Department staff members to attend and represent the City at the RIMSCon 2025 Annual Users Conference in South Lake Tahoe, Nevada, from October 13-7, 2025.
Resolution No. Page 1 of 2
PASSED AND ADOPTED this 8th day of September 2025, by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
PAUL AKINJO, MAYOR
ATTEST: APPROVED AS TO FORM:
Teresa Vargas, City Clerk Salvador Navarrete, City Attorney Resolution No. Page 2 of 2
Attachment B
SUN RIDGE
SYSTEMS
October 13, 2025
8: 00 AM PT
Home
Conference Agendas v
Hotel and Travel "/
Wish List Information
Resources
Agenda
Here' s what' sscheduled for the event.
Monday Tuesday Wednesday Thursday
10/3 10/4 10/5 10/6
Q Search
4 Share filtered agenda
Case Investigations and Follow- up
8: 00 AM -8: 45 AM
Intended Audience: Investigations, Patrol Deputies / Officers This class covers tools that assist Investigators in RIMS. This includes: Case and Officer Investigation Log, Follow Up Log, Searches, Audit Trails, Case searches and Person history searches.
Bryan Morehouse
Director of Sales and Marketing
Sun Ridge Systems, Inc.
Crime Analysis - RIMSMap Using Google
8: 00 AM -8: 45 AM
Intended Audience: RIMS User, Crime Analysis.
The class will cover using RIMSMap with Google Mapping. It will include creating pin maps, searching an area of the map to find RIMS data, creating heat maps, using Mobile GPS data, and ...
Charles Ellebrecht
Technical Support Representative
Sun Ridge Systems, Inc.
Installing and Managing Mobile Apps for iRIMS and IC2go 8: 00 AM -8: 45 AM
Intended Audience: RIMS System Administrators and IT
Learn how to Manage iRIMS and IC2go apps, from configuring a new device to managing existing ones. Multi -factor authentication, mobile device management, and getting approval for ...
Sean RaII
Lead Developer
Sun Ridge Systems, Inc.
Nick Pollock
Product Developer
Sun Ridge Systems, Inc.
Monitoring your SQL Database Performance
8: 00 AM -9: 45 AM
Intended Audience: IT Professionals & Agency Personnel tasked with performing IT duties and afterhours IT issues.
An introduction to the tools provided by Microsoft to perform these duties. We will explore using ...
Bob Perkins
Senior Database Developer ( Lead)
Sun Ridge Systems, Inc.
Sara Jiang
Database Engineer
Sun Ridge Systems, Inc.
NIBRS Report Writing
8: 00 AM -9: 45 AM
Intended Audience: RIMS Users - Records, Officers/ Deputies, Supervisors A report writing refresher session including discussion on the required NIBRS fields and what they mean. Learn to avoid some of the most common pitfalls or errors. This course is not state specific.
Ruby Stewart
Project Services and Training Speciali...
Sun Ridge Systems, Inc.
Linda Gutierrez
Senior Product Developer
Sun Ridge Systems, Inc.
What' s New in V32? Session # 1
8: 00 AM -9: 45 AM
Intended Audience: RIMS Users
Come to this class to learn the new features that were released in V32 of RIMS. This class will cover selected enhancements, training on the new functionality, and discussion as to how to enable and ...
Juleann Hunt- Osburn
Operations Manager/ Senior Training Specialist
Sun Ridge Systems, Inc.
9: 00 AM PT
IT/ RIMS Support Q&A / Open Forum
9: 00 AM -9: 45 AM
Intended Audience: IT Professionals
Bring your questions and concerns to this class and discuss challenges and ideas openly. Also covered is where IT Support ends and RIMS Support begins. Where can IT professionals find ... illLynette
Monette
Technical Support Representative ( Le...
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste
Sun Ridge Systems, Inc.
RIMSMap - Setting up KML and GeoJSON Layers for Google M... 9: 00 AM -9: 45 AM
Intended Audience: Advanced IT, GIS Professionals.
In this technical class, we will discuss agency layer options utilizing KML and GeoJSON Layers in Google Maps and how RIMSMap, Mobile RIMS, and iRIMS use them.
John Boren
Chief Technology Officer
Sun Ridge Systems, Inc.
Sean RaII
Lead Developer
Sun Ridge Systems, Inc.
10: 00 AM PT
Asset Management
10: 00 AM -10: 45 AM
Intended Audience: RIMS Users
Tracking assets made easy. Is your agency still tracking your department' sequipment on paper? If so, come to this class to see how RIMS Asset Management can help you track these items from the... 0 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
CitRIMS Configuration
10: 00 AM -10: 45 AM
Intended Audience: RIMS Administrators.
Learn how to configure Citizen RIMS for the first time and get a refresher on how to configure Citizen RIMS. Learn what triggers data to be uploaded to the public Citizens portal automatically.
Christian Garcia
Developer
Sun Ridge Systems, Inc.
Sean Rall
Lead Developer
Sun Ridge Systems, Inc.
Making the Most of CAD Incidents
10: 00 AM -11: 45 AM
Intended Audience: Current RIMS CAD Users
If you are a dispatcher, you won' twant to miss this class. We will cover the various advanced features of CAD Incidents including associated PDF documents to an Incident Type, Incident Type ...
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
Search for Beginners Session # 1
10: 00 AM -10: 45 AM
Intended Audience: RIMS Users, Crime Analysts, and Command Staff This class is designed for the beginner user. We will teach you how to best utilize RIMS Search to find specific data in incidents, people, vehicles and property. You will also learn how to create ... 0 Ruby Stewart
Project Services and Training Speciali...
Sun Ridge Systems, Inc.
Juleann Hunt- Osburn
Operations Manager/ Senior Training
Sun Ridge Systems, Inc.
Server Moves/ Upgrades for IT
10: 00 AM -10: 45 AM
Intended Audience: Users wanting to do their server migrations.
This class will cover what is needed to complete a successful server migration, including migrating the application and SQL servers.
opLynette
Monette
Technical Support Representative ( Le...
Sun Ridge Systems, Inc.
Charles Ellebrecht
Technical Support Representative
Sun Ridge Systems, Inc.
Troubleshooting for Non -IT Admins
10: 00 AM -10: 45 AM
Intended Audience: RIMS System Administrators
This class will be broken down into three ( 15) minute mini -training topics: (1) Effectively identify software problems and what you should do BEFORE contacting support. (2) How to update RIMS ...
Anneliese Edington
Technical Support Representative
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
11: 00 AM PT
CAD Custom Screen Configuration
11: 00 AM -11: 45 AM
Intended Audience: RIMS CAD Users
Do you want to customize RIMS but setting up your screen in custom configuration seems a little daunting? This class will show you how to customize the look of your screen as well as create new ... 01 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
iRIMS 6 for Fire - What' sNew & Wish List
11: 00 AM -11: 45 AM
Intended Audience: iRIMS Fire Users
Learn all about what iRIMS 6 Fire can do, along with tips and tricks. It focuses on Dispatch/ CAD/ Mapping and Limited Records viewing. It will also contain a Fire -only Wishlist sessio...
Sean RaII
Lead Developer
Sun Ridge Systems, Inc.
Chris Caldwell
Product Developer
Sun Ridge Systems, Inc.
Search for the Advanced User
11: 00 AM -11: 45 AM
Intended Audience: All Users
Take your skills past just simple searches. Learn how use the more advanced tools available in the Search utility and how you can write your own custom searches to better meet your Agency' s needs.
Juleann Hunt- Osburn
Operations Manager/ Senior Training ...
Sun Ridge Systems, Inc.
Ruby Stewart
Project Services and Training Special
Sun Ridge Systems, Inc.
Stop Data for System Admins
11: 00 AM -11: 45 AM
Intended Audience: This class is designed for administrative staff responsible for reviewing and transmitting stop data to the California Department of Justice.
It will cover how to identify and correct common mistakes. When to use time and location override...
Charles Ellebrecht
Technical Support Representative
Sun Ridge Systems, Inc.
1: 00 PM PT
Case Approval and Report Kickbacks
1: 00 PM -1: 45 PM
Intended Audience: Staff who approve RIMS Case Reports and Admins.
A walk through for case approvers; how to kick back reports, notate issues, and send to investigations. Will also cover pulling kickback statistics for reviews.
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
Citations 101
1: 00 PM -1: 45 PM
Intended Audience: Patrol and Records
All you need to know about using the Citation module in RIMS to include what types of citations can be input, how to access them and what is needed for entry. 01 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
Fire CAD - Unit Recommendation, GPS & CAD Configuration 1: 00 PM -1: 45 PM
Intended Audience: RIMS Fire Users
This course discusses the options available to Fire/ EMS agencies and their communications centers using RIMS. Topics include: Fire/ EMS CAD feature overview, Unit Recommendation, Station Cards, ...
Michelle Edwards
Training/ Project Specialist & OES/ Em...
Sun Ridge Systems, Inc.
Anneliese Edington
Technical Support Representative
Sun Ridge Systems, Inc.
i _
iRIMS 6 - for Law
1: 00 PM -2: 45 PM
Intended Audience: iRIMS Law Users / Trainers
Learn all about what the iRIMS Law App can do and learn tips and tricks. It focuses on dispatch/ CAD and records query and updating.
Sean Rall
Lead Developer 4Sp Sun Ridge Systems, Inc.
Chris Caldwell
Product Developer
Sun Ridge Systems, Inc.
Mobile Computer Controller and Client Configuration
1: 00 PM -2: 45 PM
Intended Audience: Users responsible for the support and configuration of Mobiles RIMS.
This class will cover the MCC' s
configuration options and how a user can customize Mobile RIMS in their vehicle. We will also discuss Mobile Mapping, two -factor authentication, and driver' slicense ... opLynette
Monette
Technical Support Representative ( Le...
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
2: 00 PM PT
Creating and Maintaining Person Records
2: 00 PM -2: 45 PM
Intended Audience: RIMS Users
Creating and Maintaining a Person Record: to include specific field entry, how data is used, person look -up tricks and combining duplicate records,
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
RIMS Database Structure for External Reporting
2: 00 PM -2: 45 PM
Intended Audience: The people who will provide database access to "report writers". I.E. People who use products like Business Objects to write their reports would come to these people about `where the data is kept.'...
view more
Bob Perkins
Senior Database Developer (Lead)
Sun Ridge Systems, Inc.
Sara Jiang
Database Engineer
Sun Ridge Systems, Inc.
Security Set -Up and Maintenance
2: 00 PM -2: 45 PM
Intended Audience: RIMS Systems Administrators
Is RIMS Security still a bit of a mystery to your Agency? We will review the requirements and elements that contribute to a full security profile in RIMS.
Juleann Hunt- Osburn
Operations Manager/ Senior Training Specialist
Sun Ridge Systems, Inc.
3: 00 PM PT
CAD - Train the Trainer
3: 00 PM -4:5 PM
Intended Audience: Communications Training Officers or CAD Subject Matter Experts.
This session is designed to assist agencies in onboarding new employees and/ or provide refresher training for existing employees in RIMS CAD. Use the tools provided in this course to assist your ... 0 Ruby Stewart
Project Services and Training Specialist
Sun Ridge Systems, Inc.
Collecting Stats!
3: 00 PM -4:5 PM
Intended Audience: Crime Analyst, Command Staff, Line Supervisors, anyone tasked with gathering statistics
Come and learn the best practices to collect the stats needed for your agency. We will take an in-... 0 Betsy McNutt
Exec Vice President - Sales
Sun Ridge Systems, Inc.
Maintaining your Street File/ Premise File
3: 00 PM -4:5 PM
Intended Audience: RIMS System Administrators
An in- depth review of how to maintain your Street Geo File, and Premise File. Discussion will include features available within the Premise File and how to utilize them within RIMS and RIMSMap. Bring ...
W.) Jenn Gilmore
Training/ Project Specialist
V - Sun Ridge Systems, Inc.
NCIC/ CLETS/ RIMSForm Manager
3: 00 PM -4:5 PM
Intended Audience: RIMS Systems Administrators and RIMS Users accessing state databases Learn how to run and use powerful features in RIMS to easily read and manage responses. Learn many features including cloning screens, keyboard shortcuts, doing electronic review, saving ... 0 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
Public Safety Grant Writing 101
3: 00 PM - 3: 45 PM
Intended Audience: All Users
Participants will learn the fundamentals of grant research, planning, and proposal development, including identifying funding sources, understanding grant guidelines, and crafting compelling ...
Bryan Morehouse
Director of Sales and Marketing
Sun Ridge Systems, Inc.
4: 00 PM PT
How to Self Audit your RIMS System
4: 00 PM -4:5 PM
Intended Audience: RIMS Systems Administrators
Let' stake it from the top. If your agency has been on RIMS for some time, it could be time for you to do an audit of what settings/ setup might need to be changed and/ or add some new features. We ...
Juleann Hunt- Osburn
Operations Manager/ Senior Training Specialist
Sun Ridge Systems, Inc.
October 14, 2025
8: 00 AM PT
Creating and Maintaining Vehicle Records
8: 00 AM -8: 45 AM
Intended Audience: RIMS Users
Creating and Maintaining a Vehicle Record: to include specific field entry, how data is used, vehicle look -up tricks and abandoned vehicle log,
0 Ruby Stewart
Project Services and Training Specialist
Sun Ridge Systems, Inc.
InCustody - Tips, Tricks and Best Practices
8: 00 AM -9: 45 AM
Intended Audience: InCustody and InCustody Lite Users and System Administrators. Agencies should try sending key personnel such as booking clerks, jail staff who need to write incident reports, supervisors, and system administrators to this class....
Linda Gutierrez
Senior Product Developer
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
Products and Interfaces - See What We Offer & QA
8: 00 AM -8: 45 AM
Intended Audience: All Users
Okay, yes, this is our only Sales Presentation and yes, it' s a free class. Come learn the variety of products and interfaces that Sun Ridge Systems offers. There are even features that you may not ... 0 Betsy McNutt
Exec Vice President - Sales
Sun Ridge Systems, Inc.
Bryan Morehouse
Director of Sales and Marketing
Sun Ridge Systems, Inc.
Tips & Tricks - Getting the Most out of RIMS
8: 00 AM -8: 45 AM
Intended Audience: RIMS User, Dispatch, Records, Patrol. f nin AC' 1AI . ...: ii , J.
view more
01 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
What' s New in V32? Session # 2
8: 00 AM -9: 45 AM
Intended Audience: Current RIMS Users
Come to this class to learn the new features that were released in V32 of RIMS. This class will cover selected enhancements, training on the new functionality, and discussion as to how to enable and ...
Juleann Hunt- Osburn
Operations Manager/ Senior Training Specialist
Sun Ridge Systems, Inc.
9: 00 AM PT
TIMS Training
9: 00 AM - 10: 45 AM
Intended Audience: Agency Training Managers and TIMS Users An in- depth look at the newest version of TIMS including, MyTIMS, Class List, Employee List enhancements and creating/ tracking K9 Training.
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
Daniel Fields
Product Developer
Sun Ridge Systems, Inc.
10: 00 AM PT
CAD for Non -Dispatchers
10: 00 AM -11: 45 AM
Intended Audience: RIMS Users who are not Dispatchers
Learn how to enter calls -for -service and other dispatching functions for non -dispatchers. This class will also include how to retrieve information for statistical purposes and other CAD related reports. 0 Betsy McNutt
Exec Vice President - Sales
Sun Ridge Systems, Inc.
Database Backups and Cleaning out old Databases/ Trace Files 10: 00 AM - 10: 45 AM
Intended Audience: IT Professionals and Agency Personnel tasked with creating, maintaining, and restoring backups and are called upon following a system disaster.
Presentation of Microsoft' stools for backing up databases efficiently. Encryption and testing your ... elBob
Perkins
Senior Database Developer ( Lead)
Sun Ridge Systems, Inc. oilLynette
Monette
Technical Support Representative ( LE
Sun Ridge Systems, Inc.
InCustody - What' s New in IC and IC2go
10: 00 AM -11: 45 AM
Intended Audience: All InCustody and InCustody Lite Users and System Administrators This class will review the significant features of InCustody 21 and any new enhancements since the official release. InCustody 21 and its latest enhancements will be demonstrated. IC2go will also be ...
Linda Gutierrez
Senior Product Developer
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
Search for Beginners Session # 2
10: 00 AM - 10: 45 AM
Intended Audience: RIMS Users, Crime Analysts, and Command Staff This class is designed for the beginner user. We will teach you how to best utilize RIMS Search to find specific data in incidents, people, vehicles and property. You will also learn how to create ...
Juleann Hunt- Osburn
Operations Manager/ Senior Training ...
Sun Ridge Systems, Inc. 0
Ruby Stewart
Project Services and Training Special
Sun Ridge Systems, Inc.
11: 00 AM PT
Command Line - Basics and Beyond
11: 00 AM - 11: 45 AM
Intended Audience: Dispatchers
Come learn how to maneuver the command line with ease! Brush up on things you may know and learn new things you don' t. This in depth review will expand your knowledge with examples and ... 01 Charly Taylor
Training Specialist
Sun Ridge Systems, Inc.
Anneliese Edington
Technical Support Representative
Sun Ridge Systems, Inc.
Configuring Peripherals to be Used with RIMS Applications 11: 00 AM -11: 45 AM
Intended Audience: Users needing to set up or replace workstations for their agency.
This class will cover what peripherals can be used for each module and how to configure them. etLynette
Monette
Technical Support Representative ( Le...
Sun Ridge Systems, Inc.
Charles Ellebrecht
Technical Support Representative
Sun Ridge Systems, Inc.
TIMS Wish List
11: 00 AM -11: 45 AM
Intended Audience: All TIMS Users and Training Managers A review of the new features of TIMS, followed by a discussion of wishes for the next version.
Daniel Fields
Product Developer
Sun Ridge Systems, Inc.
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
1: 00 PM PT
Administering Server Apps, Services, RICO, and more
1: 00 PM -2: 45 PM
Intended Audience: Users responsible for maintaining RIMS server applications.
This class will cover configuring and maintaining RIMS server applications. orLynette
Monette Bob Perkins
Technical Support Representative ( Le... 411) Senior Database Developer ( Lead) Sun Ridge Systems, Inc. Sun Ridge Systems, Inc.
Citizen RIMS Wish List
1: 00 PM -2: 45 PM
Intended Audience: Current Citizen RIMS Users.
Learn What' sNew in Citizen RIMS, followed by a Wishlist session.
Christian Garcia
Developer
Sun Ridge Systems, Inc. Sip
Sean Rall
Lead Developer
Sun Ridge Systems, Inc.
Getting to Know RIMS and More!
1: 00 PM -2: 45 PM
Intended Audience: New Attendees and Guest Agencies
This session is designed for newer attendees who do not yet have RIMS installed/ trained, or are considering the purchase of RIMS. The class will include an informal demonstration of RIMS and ... 0 Betsy McNutt
Exec Vice President - Sales
Sun Ridge Systems, Inc.
Bryan Morehouse
Director of Sales and Marketing
Sun Ridge Systems, Inc.
NIBRS - Frequent Errors Explained
1: 00 PM - 1: 45 PM
Intended Audience: RIMS Users — Records, Officers/ Deputies, Supervisors During this class, we will go over some of the frequently asked questions and common errors submitted to support for NIBRS scenarios on RIMS Case entry and RIMS Reports. 110 Ruby Stewart
Project Services and Training Speciali...
Sun Ridge Systems, Inc.
Colleen Meyers
Support Technician, Sun Ridge Syste.
Sun Ridge Systems, Inc.
PropRoom Training
1: 00 PM -2: 45 PM
Intended Audience: Property Room Users
An in- depth look at PropRoom. Training will cover utilizing the PropRoom scanner and the new features in Version 17.
Jenn Gilmore
Training/ Project Specialist
Sun Ridge Systems, Inc.
Charles Ellebrecht
Technical Support Representative
Sun Ridge Systems, Inc.
R I M S
Attachment C
Sun Ridge Systems, Inc.
RIMSCON 2025
Schedule of Events
Wednesday, October 15
08: 30 AM
09:0
10: 00
10: 20
11:5
11: 30 - 5: 30 PM
12: 00 PM
1:5
2: 30
3: 00 - 3:0
3:0 - 5: 00
5: 30
6: 30 - 9: 00
Thursday, October 16
08:0 AM - 4: 30 PM
08: 30
08: 45
09:0
09: 15
09: 30
10: 00
10:5
10: 45
11:5
12: 00 PM
Breakout Sessions
1:5 — 2: 00
2: 15 - 3: 00
3: 15 - 4: 00
3: 15 - 4: 00
3: 15 - 4: 00
Friday, October 17
08: 30 AM
09:0
09: 15
09: 45
10: 00
10: 20
10: 40
11: 00
Introduction and Opening Remarks ( Carol, Pat)
The New RIMS: Version 33 (Tony, John, Dave)
Break
RIMS Version 33 ( continued)
Vendor Presentations — Each vendor presents for 5 minutes Vendor Area Open ( Tahoe A & B)
Vendors: CISA, Esri, Ericsson ( CradlePoint), SmartSafety ( Trancite), and others TBD Lunch ( provided by Sun Ridge Systems)
Wish List Session ( Betsy, Juleann)
Break ( Ice cream social)
Al - Artificial Intelligence and RIMS ( John, Christian) Wish List Session ( continued)
Appetizers — Cash Bar ( South Shore Room — Harrah' s)
Dinner ( hosted by Sun Ridge Systems at the South Shore Room - Harrah' s) Vendor Area Open ( Tahoe A & B)
What' sNew in CitizenRlMS ( Christian, Sean)
Online Reporting (Christian, Sean)
What' s New in iRIMS ( Sean, Nick, Chris)
New Officer Field Reporting ( Sean, Nick, Chris)
What' s New in RIMSMap ( John, Jes, Sean)
Break
Esri Technologies ( Brooks Shannon and Matt Twietmeyer) CISA — Cybersecurity and Infrastructure Security Agency Presentation ( Greg Park) Cryptocurrency Crimes — Northern California Computer Crimes Task Force Lunch ( provided by Sun Ridge Systems)
Dispatch, Records, Patrol, and Administration
Bay Area, Central/ Southern California, Northern California, Sierra Nevada, Outside California Schools, Colleges, and Universities
Collaborate
IT Professionals
What' s New in PropRoom & Prop2Go ( Daniel, Jenn)
What' s New in TIMS ( Daniel, Jenn)
InCustody, IC2Go, and Other RIMS Product Updates ( Bryan) LMS — Learning Management System, Quarterly Training Seminars, Surveys ( Charly) Break
RIMS Discussion Items ( Betsy, John)
RIMS Discussion Items (Tony)
Closing Remarks
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