Agenda packet — Lemoore City Council, December 6, 2022 (part 3 of 6)

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Quote Date: 8/10/2022
Quote No.: MSI3515597B-1
Site No.: NEW
Lemoore Police CA
Singleback Room VESTA 9-1-1
Customer Information
Customer: Lemoore Police CA (Direct)
Contact: 0 Yrs Support Ext Warranty
5 5nbd
Motorola Solutions Connectivity, Inc.. Contact Information Sales Support Specialist: Jennifer Caviles Account Rep: Jamie Johnson Phone: 847-576-1074 Phone: (619) 674-6599
E-Mail: [email protected] E-Mail: [email protected] VESTA® 9-1-1
Qty. Part No. Description HGAC Price U/M Total
VESTA® 9-1-1
2 870899-0104R7.9 V911 R7.9 LIC/DOC/MED 2,002.60 EA $4,005.20 1 873099-03002 V911 CAD INTF KIT 591.75 EA $591.75
1 870891-66101 V911 CAD INTFC LIC ONLY 294.76 EA $294.76 VM Medium Server Bundle
Note: The Medium Server Bundle is for PSAP's up to 40
positions with an annual call volume of 500,000 or less. 1 853031-DLSVRSG-2 V-DL MED SVR BNDL SNGL 26,369.70 EA $26,369.70 2 06500-00201 2-POST RELAY RACK MNT KIT 416.42 EA $832.84 1 870890-75002 VIRTUAL MEDIA SET R7.0 016 0.00 EA $0.00 2 04000-68005 V-SVR BASIC SPT 1YR 102.52 EA Optional
2 04000-68009 V-SVR BASIC SPT 5YR 509.53 EA $1,019.06
VESTA® 9-1-1 Features
ESInet Interface Module (EIM)
Note: Pricing is provided for budgetary purposes only.

Equipment/service requirements may change upon selection of ESInet Service Provider.
2 873090-11102 V911 LIC EIM MOD 0.00 EA $0.00
2 03800-03070 FIREWALL 60F 637.98 EA $1,275.96
Note: Firewall supports Call and Text Handling for ESInet Interface Module (EIM), Text to 9-1-1 and Direct PSAP
Interconnect (DPI). EIM & SMS to Share Firewall.
2 03800-03075 WARR FIREWALL 60F 5YR 661.13 EA $1,322.26 2 809800-00200 CFG NTWK DEVICE 168.49 EA $336.98
1 04000-00570 M800C HA PAIR PSAP BNDL W/1YR SPT 10,017.32 EA $10,017.32 Note: An M800C Session Border Controller (SBC) is required for all i3 deployments.
1 04000-00571 WARR M800C HA PAIR PSAP BNDL ADDTL 1YR 1,676.41 EA $1,676.41 1 04000-00571 WARR M800C HA PAIR PSAP BNDL ADDTL 1YR 1,676.41 EA $1,676.41 1 04000-00571 WARR M800C HA PAIR PSAP BNDL ADDTL 1YR 1,676.41 EA $1,676.41 1 04000-00571 WARR M800C HA PAIR PSAP BNDL ADDTL 1YR 1,676.41 EA $1,676.41 208 809800-17006 FIELD ENG-EXPRESS 79.17 EA $16,467.36
Note: FE for installing i3 EIM and/or DPI, post VESTA
installation.

Includes:
- Firewall Configuration
- EIM Configuration
- Carrier Failover Testing
- Operational Readiness Testing
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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481
Lemoore Police CA
Singleback Room VESTA 9-1-1
2 809800-51009 PROJECT MGMT - SUPPORT 1,700.42 EA $3,400.84 VESTA® SMS
Note: Customer is responsible for Text Control Center
(TCC) services and network charges.
2 870891-66301 VESTA 9-1-1 SMS LIC 0.00 EA $0.00
1 809810-00102 V911 ADV DATA LVL 1 ANNUAL SUB 0.00 EA $0.00 Note: Annual Subscription - Year 1
1 809810-00102 V911 ADV DATA LVL 1 ANNUAL SUB 0.00 EA $0.00 Note: Annual Subscription - Year 2
1 809810-00102 V911 ADV DATA LVL 1 ANNUAL SUB 0.00 EA $0.00 Note: Annual Subscription - Year 3
1 809810-00102 V911 ADV DATA LVL 1 ANNUAL SUB 0.00 EA $0.00 Note: Annual Subscription - Year 4
1 809810-00102 V911 ADV DATA LVL 1 ANNUAL SUB 0.00 EA $0.00 Note: Annual Subscription - Year 5
VESTA RapidSOS
1 809810-00103 V911 ADV DATA LVL 2 STD ANNUAL SUB 884.28 EA $884.28 Note: Annual Subscription - Year 1
1 809810-00103 V911 ADV DATA LVL 2 STD ANNUAL SUB 884.28 EA $884.28 Note: Annual Subscription - Year 2
1 809810-00103 V911 ADV DATA LVL 2 STD ANNUAL SUB 884.28 EA $884.28 Note: Annual Subscription - Year 3
1 809810-00103 V911 ADV DATA LVL 2 STD ANNUAL SUB 884.28 EA $884.28 Note: Annual Subscription - Year 4
1 809810-00103 V911 ADV DATA LVL 2 STD ANNUAL SUB 884.28 EA $884.28 Note: Annual Subscription - Year 5
VESTA® 9-1-1 CDR Module
Note: Customer to provide CDR Printer
2 873099-00602 V911 CDR SVR LIC 1,290.67 EA $2,581.34
2 873099-01102 V911 CDR PER SEAT LIC 106.07 EA $212.14
VESTA® 9-1-1 Basic Operations
2 PS-0SQ-VSML VS BSC MLTP PER SEAT LIC 2,936.40 EA $5,872.80 2 SS-0SQ-VSSL-1Y SPT VS BSC 1YR 1,453.68 EA Optional
2 SS-0SQ-VSSL-5Y SPT VS BSC 5YR 5,654.40 EA $11,308.80
VESTA® 9-1-1 Basic/Prime to VESTA® 9-1-1 Advanced Licenses Note: Advanced licenses required for RapidSOS
2 PA-0AD-VSSL VADV LIC ADD-ON 0.00 EA $0.00
2 SA-0AD-VSSL-1Y SPT VADV ADD-ON 1YR 396.36 EA Optional 2 SA-0AD-VSSL-5Y SPT VADV ADD-ON 5YR 1,542.00 EA $3,084.00 VESTA® 9-1-1 IRR Module
2 873099-00502 V911 IRR LIC/MED 1,177.91 EA $2,355.82
2 809800-35110 V911 IRR SW SPT 1YR 244.56 EA Optional
2 809800-35114 V911 IRR SW SPT 5YR 816.60 EA $1,633.20
VESTA® Workstation Equipment
2 61000-409620 DKTP ELITE MINI 800 G6 W/O OS 1,232.23 EA $2,464.46 2 04000-00448 WINDOWS 10 LTSC LIC 21H2 121.77 EA $243.54 4 63010-242801 MNTR HP 24IN TS 458.76 EA $1,835.04
2 64007-50022 KEYPAD 24-KEY USB CBL 25FT 203.98 EA $407.96 2 04000-13363 CBL DP M/M 25FT BLK 22.33 EA $44.66
2 853030-00302 V911 SAM HDWR KIT 2,514.50 EA $5,029.00
4 833401-00101G-15 CBL SAM JKBX 15FT 37.56 EA $150.24
2 853004-00401 SAM EXT SPKR KIT 207.06 EA $414.12
2 65000-00124 CBL PATCH 15FT 14.21 EA $28.42
2 02800-20501 HDST 4W MOD ELEC MIC BLK 39.59 EA $79.18
2 03044-20000 HDST CORD 12FT 4W MOD BLK 4.06 EA $8.12
2 809800-35109 V911 IWS CFG 266.95 EA $533.90
2 809800-35108 V911 IWS STG FEE 400.93 EA $801.86
1 870890-07501 CPR/SYSPREP MEDIA IMAGE 0.00 EA $0.00
VESTA® 9-1-1 Admin Printer
1 64040-60019 PRNTR USB/ETHERNET COLOR 318.99 EA $318.99 Note: Inkjet Color printer. Recommended monthly volume, 7,500 pages.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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482
Lemoore Police CA
Singleback Room VESTA 9-1-1
1 65000-13403 CBL USB 2.0 A/B 10FT 4.70 EA $4.70
Network Equipment
Note: Firewall supports Remote and Internet Access for
Managed Services, Remote position access and RapidSOS.
1 03800-03070 FIREWALL 60F 637.98 EA $637.98
1 03800-03075 WARR FIREWALL 60F 5YR 661.13 EA $661.13
1 809800-00201 VPN CFG SVCS 194.88 EA $194.88
1 809800-00200 CFG NTWK DEVICE 168.49 EA $168.49
Switches
Note: Part number includes switch and warranty.
2 04000-09206 SWITCH 9200 24-PORT W/24X7 5YR 5,161.29 EA $10,322.58 2 04000-02919 USB CONSOLE CBL 103.53 EA $207.06
Peripherals & Gateways
2 04000-00129 MED 1000B CHASSIS BNDL 3,184.72 EA $6,369.44 1 870890-74901 V911 M1KB FIRMWARE 0.00 EA $0.00
2 04000-00186 SW SPT M1000 GATEWAY 1YR 400.93 EA Optional 2 04000-00190 SW SPT M1000 GATEWAY 5YR 2,002.60 EA $4,005.20 2 04000-00116 MED 1000 FXO-LS BNDL 520.76 EA $1,041.52
2 04000-00119 MED 1000 FXS-O BNDL 497.26 EA $994.52
ALI/CAD Output
1 04000-00159 BLKBX TL159A 8-PORT DATACAST 746.36 EA $746.36 8 65000-00262 KIT CBL RJ11 ADPTR DB25 17.26 EA $138.08
Rack & Peripheral Equipment
1 06500-55053 7FT EQUIPMENT RACK 19IN 366.42 EA $366.42 1 63000-192610 MNTR LCD 19IN 479.40 EA $479.40
1 04000-00809 KVM 8-PORT SWITCH USB 698.42 EA $698.42
Time Synchronization Equipment
1 04000-09483 NETCLOCK 9483 8,512.64 EA $8,512.64
1 04000-08230 GPS/GNSS OUTDOOR ANTENNA 492.56 EA $492.56 1 04000-08231 GPS ANTENNA POST MT KIT 188.94 EA $188.94 1 04000-08236 GPS PVC POST MNT 143.82 EA $143.82
1 04000-08228 GPS ANTENNA SURG PROTECTR 301.46 EA $301.46 1 04000-20601 GND KIT FOR 8226 422.24 EA $422.24
2 04000-13150 CBL GPS ANTENNA 150FT 573.48 EA $1,146.96 Subtotal $154,713.46
VESTA® 9-1-1 IP Phones
Qty. Part No. Description HGAC Price U/M Total
VESTA® 9-1-1 Phones
1 870809-00901 IP PHN LIC ENH 353.94 EA $353.94
1 04000-16867 6867I PHN/ADPTR KIT 373.18 EA $373.18
1 04000-01685 685I KEY EXP MOD 316.78 EA $316.78
1 809800-10201 IP PHN CFG FEE PER PHN 66.99 EA $66.99
ESInet Interface Module (EIM)
1 873090-11102 V911 LIC EIM MOD 0.00 EA $0.00
VESTA® 9-1-1 CDR Module
1 873099-01102 V911 CDR PER SEAT LIC 106.07 EA $106.07
VESTA® Analytics - Standard Multi Product Purchase
1 PA-MSG-ASSL V-ANLYT STD PER SEAT LIC 954.61 EA $954.61 1 SA-MSG-ALSL-1Y SPT V-ANLYT STD 1YR 171.96 EA Optional 1 SA-MSG-ALSL-5Y SPT V-ANLYT STD 5YR 667.80 EA $667.80
VESTA® 9-1-1 Backup 911 IP Phones
4 870809-00901 IP PHN LIC ENH 353.94 EA $1,415.76
4 04000-16867 6867I PHN/ADPTR KIT 373.18 EA $1,492.72
4 04000-01685 685I KEY EXP MOD 316.78 EA $1,267.12
4 809800-10201 IP PHN CFG FEE PER PHN 66.99 EA $267.96
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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483
Lemoore Police CA
Singleback Room VESTA 9-1-1
Network Equipment for IP Phones
Note: Phones to be powered via the AC power adapter that is included with the phone.

Subtotal $7,282.93
VESTA® CommandPOST
Qty. Part No. Description HGAC Price U/M Total
ESInet Interface Module (EIM)
2 873090-11102 V911 LIC EIM MOD 0.00 EA $0.00
VESTA® 9-1-1 CDR Module
2 873099-01102 V911 CDR PER SEAT LIC 106.07 EA $212.14
VESTA® 9-1-1 Basic Operations
2 PS-0SQ-VSML VS BSC MLTP PER SEAT LIC 2,936.40 EA $5,872.80 2 SS-0SQ-VSSL-1Y SPT VS BSC 1YR 1,453.68 EA Optional
2 SS-0SQ-VSSL-5Y SPT VS BSC 5YR 5,654.40 EA $11,308.80
VESTA® 9-1-1 Basic/Prime to VESTA® 9-1-1 Advanced Licenses Note: Advanced licenses required for RapidSOS
2 PA-0AD-VSSL VADV LIC ADD-ON 0.00 EA $0.00
2 SA-0AD-VSSL-1Y SPT VADV ADD-ON 1YR 396.36 EA Optional 2 SA-0AD-VSSL-5Y SPT VADV ADD-ON 5YR 1,542.00 EA $3,084.00 VESTA® 9-1-1 IRR Module
2 873099-00502 V911 IRR LIC/MED 1,177.91 EA $2,355.82
2 809800-35110 V911 IRR SW SPT 1YR 244.56 EA Optional
2 809800-35114 V911 IRR SW SPT 5YR 816.60 EA $1,633.20
CommandPOST Hardware
2 61050-G819605-5Y HP LAPTOP W/O OS & WARR 5YR 2,614.64 EA $5,229.28 2 04000-00448 WINDOWS 10 LTSC LIC 21H2 121.77 EA $243.54 2 65000-00263 DOCK STATION THUNDERBOLT KIT 543.03 EA $1,086.06 2 64021-10025 KYBD/MOUSE BNDL 72.38 EA $144.76
4 63010-242801 MNTR HP 24IN TS 458.76 EA $1,835.04
2 04000-13363 CBL DP M/M 25FT BLK 22.33 EA $44.66
2 64007-50022 KEYPAD 24-KEY USB CBL 25FT 203.98 EA $407.96 2 853004-00301 CPOST SAM HDWR KIT 3,384.00 EA $6,768.00 2 833401-00101G-15 CBL SAM JKBX 15FT 37.56 EA $75.12
2 853004-00401 SAM EXT SPKR KIT 207.06 EA $414.12
2 65000-00124 CBL PATCH 15FT 14.21 EA $28.42
2 809800-35109 V911 IWS CFG 266.95 EA $533.90
2 809800-35108 V911 IWS STG FEE 400.93 EA $801.86
VESTA® Analytics Licensing & Support
2 PA-MSG-ASSL V-ANLYT STD PER SEAT LIC 954.61 EA $1,909.22 2 SA-MSG-ALSL-1Y SPT V-ANLYT STD 1YR 171.96 EA Optional 2 SA-MSG-ALSL-5Y SPT V-ANLYT STD 5YR 667.80 EA $1,335.60 Subtotal $45,324.30
VESTA® Analytics
Qty. Part No. Description HGAC Price U/M Total
VESTA® Analytics Standard - Multi Product Purchase
1 873399-00103.6 V-ANLYT 3.6 MED 0.00 EA $0.00
1 873391-00501 V-ANLYT STD LIC 2,786.78 EA $2,786.78
1 873391-00301 V-ANLYT USER LIC 1,045.04 EA $1,045.04
2 PA-MSG-ASSL V-ANLYT STD PER SEAT LIC 954.61 EA $1,909.22 2 SA-MSG-ALSL-1Y SPT V-ANLYT STD 1YR 171.96 EA Optional 2 SA-MSG-ALSL-5Y SPT V-ANLYT STD 5YR 667.80 EA $1,335.60 VESTA® Analytics Standard Server Equipment for Virtualized Server Bundle Note: Additional Hardware to be installed in DDS-B Server. 1 BA-M00-ASA0-3 V-ANLYT STD ADD-ON 7,035.98 EA $7,035.98 Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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484
Lemoore Police CA
Singleback Room VESTA 9-1-1
VESTA® Analytics Standalone Workstation Equipment
1 61000-409620 DKTP ELITE MINI 800 G6 W/O OS 1,232.23 EA $1,232.23 1 04000-00448 WINDOWS 10 LTSC LIC 21H2 121.77 EA $121.77 1 63010-242801 MNTR HP 24IN TS 458.76 EA $458.76
1 809800-00102 GENERIC WKST CFG FEE 459.80 EA $459.80
Subtotal $16,385.18
Managed Services
Qty. Part No. Description HGAC Price U/M Total
Monitoring & Response (M&R): Activation Fee
1 809800-14150 M&R ACT FEE, SMALL SITE 1,821.93 EA $1,821.93 Monitoring, PM & AV Service: Servers
Note: Includes (2) DDS Servers, (1) VESTA Analytics
Server
3 04000-00398 M&R SVR AGENT LIC 526.79 EA $1,580.37
3 809800-16361 M&R PM AV SVR SRVC 1YR 1,966.20 EA Optional 3 809800-16365 M&R PM AV SVR SRVC 5YR 8,588.40 EA $25,765.20 Monitoring, PM & AV Service: Workstations
Note: Includes (2) Workstations, (1) Management Console, (1) Analytics Admin Workstations, (2) Laptop (In order to provide Managed Services offerings for CommandPOST
positions, they are required to be connected to the VESTA 9-1-1 system and active at all times.).
6 04000-00399 M&R WKST AGENT LIC 154.28 EA $925.68
6 809800-16377 M&R PM AV WKST SRVC 1YR 792.72 EA Optional 6 809800-16381 M&R PM AV WKST SRVC 5YR 3,541.80 EA $21,250.80 Monitoring, PM & AV Service: IP Devices
Note: Includes (2) Virtual Host/Machines, (2) MDS Servers, (1) ASN Node, (1) ASN Repo, (1) ASN Node 2, (2)
Firewalls for EIM/SMS, (2) SBC Gateway Devices for EIM, (1) Firewall for Internet/Remote Access, (2) Cisco
Switches, (2) M1K Gateways, (1) 8TB NAS Device
17 04000-00400 M&R NETWORK/IP AGENT LIC 85.26 EA $1,449.42 17 809800-16343 M&R IP DEVICE SRVC 1YR 424.32 EA Optional 17 809800-16347 M&R IP DEVICE SRVC 5YR 1,825.80 EA $31,038.60 Subtotal $83,832.00
Optional Parts/Spares
Qty. Part No. Description HGAC Price U/M Total
Gateways and Equipment
1 04000-00127-SP MED 1000B CHASSIS SPARE 2,625.42 EA Optional 1 870890-74901 V911 M1KB FIRMWARE 0.00 EA Optional
1 04000-00116 MED 1000 FXO-LS BNDL 520.76 EA Optional
1 04000-00119 MED 1000 FXS-O BNDL 497.26 EA Optional
Cables and Switches
Note: Part number includes switch and warranty.
1 04000-09206 SWITCH 9200 24-PORT W/24X7 5YR 5,161.29 EA Optional 1 04000-02919 USB CONSOLE CBL 103.53 EA Optional
VESTA IP Phones
1 04000-16867 6867I PHN/ADPTR KIT 373.18 EA Optional
1 04000-01685 685I KEY EXP MOD 316.78 EA Optional
1 04000-51028 PWR SPLY 6867 PHN 34.78 EA Optional
1 809800-10201 IP PHN CFG FEE PER PHN 66.99 EA Optional ProDesk Mini Workstation Equipment
1 61000-409620 DKTP ELITE MINI 800 G6 W/O OS 1,232.23 EA Optional 1 04000-00448 WINDOWS 10 LTSC LIC 21H2 121.77 EA Optional 1 63010-242801 MNTR HP 24IN TS 458.76 EA Optional
1 64007-50022 KEYPAD 24-KEY USB CBL 25FT 203.98 EA Optional 1 04000-13363 CBL DP M/M 25FT BLK 22.33 EA Optional
1 853030-00302 V911 SAM HDWR KIT 2,514.50 EA Optional
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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485
Lemoore Police CA
Singleback Room VESTA 9-1-1
1 833401-00101G-15 CBL SAM JKBX 15FT 37.56 EA Optional
1 853004-00401 SAM EXT SPKR KIT 207.06 EA Optional
1 65000-00124 CBL PATCH 15FT 14.21 EA Optional
1 02800-20501 HDST 4W MOD ELEC MIC BLK 39.59 EA Optional 1 03044-20000 HDST CORD 12FT 4W MOD BLK 4.06 EA Optional 1 809800-00102 GENERIC WKST CFG FEE 459.80 EA Optional
1 04000-01594 WARR NBD 600/705/805 G2/G3/G4/G5/G6 5YR 123.83 EA Optional Subtotal $0.00
Extended Warranties
Qty. Part No. Description HGAC Price U/M Total
Server Extended Warranty
Note: Includes (2) VESTA 9-1-1 Servers
2 04000-01621 WARR NBD DL380G10 5YR 3,149.55 EA $6,299.10 Note: Upgrade & uplift from 3 yr warranty 9x5 NBD to 5
yrs, 9x5 NBD response time.

Workstation Extended Warranty
Note: Includes (2) Workstations, (1) Management Console, (1) Analytics Admin Workstations
4 04000-01594 WARR NBD 600/705/805 G2/G3/G4/G5/G6 5YR 123.83 EA $495.32 Note: Warranty upgrade from 3 yrs warranty 9x5 NBD to 5 yrs 9x5 NBD.

Subtotal $6,794.42
VESTA® Services
Qty. Part No. Description HGAC Price U/M Total
Services to Support VESTA® SMS
90 809800-17006-SMS FIELD ENG-EXPRESS SMS 79.17 EA $7,125.30 43 809800-51007-SMS PROJECT MGMT - REMOTE SMS COORDINATION 100.49 EA $4,321.07 1 000001-06805-SMS E-LEARN V9-1-1 SMS ADMIN DELTA TR - SMS SVC 530.85 EA $530.85 Note: Remote Field Engineering support to perform the
configuration of VESTA SMS. Services include:
* Firewall Configuration
* VESTA 911 / VESTA SMS configuration
* Import of VESTA SMS VM's (if applicable)
* Preparation of screen layouts
* TCC Testing
* Carrier Testing
* Express Field Engineering Services
* Remote Project Management
* E-Learn SMS Admin Delta Training Course
1 000001-06806 E-LEARN V9-1-1 SMS AGENT DELTA TRNG 316.68 EA $316.68 Note: E-Learning for VESTA SMS AGENT is a computerbased training course. The course is for up to a maximum of 10 students. E-Learning course is available for each student for 365 days.

Project Management Services
5 809800-51009 PROJECT MGMT - SUPPORT 1,700.42 EA $8,502.10 Note: Support PM is Remote only.

MSI Direct Services
1 809800-17035 MSI DIRECT SITE READINESS SVCS 17,414.08 EA $17,414.08 Note: Cold Install/Rack and Stack
1 809800-51010 MSI DIRECT PM 1,980.00 EA $1,980.00
1 809800-00132 MSI DIRECT ENGINEERING SERVICES 52,242.25 EA $52,242.25 1 809800-17041 MSI DIRECT MAINT SVC - 1YR 5,400.00 EA Optional 1 809800-17045 MSI DIRECT MAINT SVC - 5YR 27,000.00 EA $27,000.00 Training
2 000001-06701 V9-1-1 AGENT TRNG 1,298.19 EA $2,596.38
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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486
Lemoore Police CA
Singleback Room VESTA 9-1-1
Note: VESTA® 9-1-1 Agent bundle includes (1) 1/2 day
class of Agent training for up to 8 students. Includes
trainer's daily training expenses and travel. VESTA® 9-1-1 Agent training does not include training on the SIP phones.

SIP phone training is a separate class and can be quoted upon request.
1 000001-06704 V9-1-1 ADMIN FOR STD 4,325.93 EA $4,325.93 Note: VESTA® 9-1-1 Admin bundle includes (1) 1 1/2 day
class of Admin training for up to 8 students. Includes
trainer's daily training expenses and travel.
1 000001-06807 E-LEARN V9-1-1 SIP TRNG 316.68 EA $316.68 1 000001-06795 CPOST ON-SITE TRNG 0.00 EA $0.00
Note: On-site training included as part of the VESTA® 9-1- 1 Admin training using customer equipment.

CommandPOST positions must be configured to the
network/firewall prior to training. This is a 15 minute demonstration on how to use the CommandPOST position.
1 000002-24404 V-ANLYT ADMIN TRNG 2,162.97 EA $2,162.97 Note: VESTA® Analytics Admin bundle includes (1) 1 day
class of Admin training for up to 8 students. Includes
trainer's daily training expenses and travel.

Cutover Coaching
1 000001-08541 CUTOVER COACHING 3,751.44 EA $3,751.44
Note: Cutover Coaching includes (1) 8 hour session within a 24 hour day. Includes trainer's daily training expenses and travel.

Subtotal $132,585.74
Quote Summary

PRODUCT TOTAL
VESTA 9-1-1 $154,713.46
VESTA 9-1-1 IP Phones $7,282.93
VESTA CommandPOST $45,324.30
VESTA Analytics $16,385.18
Managed Services $83,832.00
Optional Parts/Spares $0.00
Extended Warranties $6,794.42
VESTA Services $132,585.74
Vesta Solutions Discounts/Incentives * $0.00
MAIN QUOTE SUBTOTAL $446,918.03
GRAND TOTAL $446,918.03
Power Draw Information
Product Total Amps
VESTA 9-1-1 36.55
VESTA 9-1-1 IP Phones 0
VESTA CommandPOST 0
VESTA Analytics 0.9
Managed Services 0
Total Amps 37.45
Total Watts/VA 4494
Total KVA 4.494
BTU's 12273.114
Configuration Notes
Licenses and support for Citizen Input and Smart Transcription must be purchased as quoted.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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487
Lemoore Police CA
Singleback Room VESTA 9-1-1
Additional Comments
Quote is valid for 90 days from the date of this quote. *Discount/Incentive Codes are provided for Vesta Solutions internal use only. Discount/Incentive Codes do not have to be ordered on customer PO's using the codes shown and instead can be applied as a bottom line discount.

Any line items listed as "Optional" in this quote are not included in the Product Totals, Product Summaries, Site Totals, Quote Summary, or the Grand Total. These items are not considered to be part of the system. The "Grand Total" on the Quote Summary page reflects the quote value. This figure includes any and all applicable charges, fees, and or discounts. Costs for actual freight will be added to your invoice. All pricing is in U.S. Dollars unless otherwise stated.

Strategic Incentives, Discounts, etc.:

Any strategic incentives, discounts, etc. that are applied to this quote are based on the purchase of all non-optional items listed within the quote. If the quote should change or if items are removed, the incentive is subject to change.

Budgetary Quotes:

Quotes marked Budgetary are nonbinding and subject to change. This quote is being provided as an estimate of approximate pricing and cannot serve as the basis for any order.

Support Renewals:

If this is a first time renewal and is subject to the agreed upon grace period, then reinstatement fees will not apply as long as the PO is received prior to the expiration of the grace period. For questions regarding your support renewal term, please contact Jennifer York at 951-719-2142.

Software Support Start and End Dates are based on active software support agreements. Dates and pricing are subject to change once existing software support agreements expire.

Implementation services
Field engineering, training and project management units are based on the scope and estimated effort as presented during the Quote preparation. Change orders would be required during a scope or responsibility change between Customer and Vesta Solutions.

Please refer to the Terms & Conditions tab for additional information related to this Quote. © 2021 This software is protected by copyright law and international treaties, and is the CONFIDENTIAL AND PROPRIETARY information of Motorola Solutions Connectivity, Inc. All trademarks, service marks, product names, brands, company names and logos appearing in this software are the property of their respective owners. VESTA® is a registered trademark of Motorola Solutions Connectivity, Inc..(hereafter referred to as "Motorola Solutions").

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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Vesta Solutions, Inc.

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Vesta Solutions, Inc.

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Vesta Solutions, Inc.

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Vesta Solutions, Inc.

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Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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496
.

Quote Date: 8/10/2022
Quote No.: MSI3515597B-2
Site No.: NEW
Lemoore Police CA
Optional Cybersecurity
Customer Information
Customer: Lemoore Police CA (Direct)
Contact: 0 Yrs Support Ext Warranty
5 5nbd
Motorola Solutions Connectivity, Inc.. Contact Information Sales Support Specialist: Jennifer Caviles Account Rep: Jamie Johnson Phone: 847-576-1074 Phone: (619) 674-6599
E-Mail: [email protected] E-Mail: [email protected] Advanced Cybersecurity Services
Qty. Part No. Description HGAC Price U/M Total
Managed Detection and Response - Small
1 CYBER-SM-SML1Y CYBERSECURITY SM, SML 1YR 25,000.00 EA Optional 1 CYBER-SM-SML5Y CYBERSECURITY SM, SML 5YR 132,728.40 EA $132,728.40 Cybersecurity FE Services
16 809800-17007 FIELD ENG-STANDARD 107.59 EA $1,721.44
Subtotal $134,449.84
Quote Summary

PRODUCT TOTAL
Advanced Cybersecurity Services ##############
Vesta Solutions Discounts/Incentives * $0.00
MAIN QUOTE SUBTOTAL ##############
GRAND TOTAL ##############
Configuration Notes
Optional Cybersecurity
Additional Comments
Quote is valid for 90 days from the date of this quote. *Discount/Incentive Codes are provided for Vesta Solutions internal use only. Discount/Incentive Codes do not have to be ordered on customer PO's using the codes shown and instead can be applied as a bottom line discount.

Strategic Incentives, Discounts, etc.:

Budgetary Quotes:

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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497
Lemoore Police CA
Optional Cybersecurity
Quotes marked Budgetary are nonbinding and subject to change. This quote is being provided as an estimate of approximate pricing and cannot serve as the basis for any order.

Support Renewals:

Software Support Start and End Dates are based on active software support agreements. Dates and pricing are subject to change once existing software support agreements expire.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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498
Vesta Solutions, Inc.

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499
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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500
.

Quote Date: 8/10/2022
Quote No.: MSI3515597B-3
Site No.: NEW
Lemoore Police CA
Optional VML
Customer Information
Customer: Lemoore Police CA (Direct)
Contact: 0
Motorola Solutions Connectivity, Inc.. Contact Information Sales Support Specialist: Jennifer Caviles
Phone: 847-576-1074
E-Mail: [email protected]
VESTA® CommandPOST
Qty. Part No. Description
VESTA® Map Local
2 871391-40101.0 VMAP LOCAL BASE LIC ONLY
2 809800-46006 VMAP LOCAL BASE SPT 1YR
2 809800-46010 VMAP LOCAL BASE SPT 5YR
2 6400C-40053 8GB RAM ZBOOK POWER G5/G6/G7/G8
VESTA Map Local Installation
2 809800-17006 FIELD ENG-EXPRESS
Note: Channel to install RAM onsite. Vesta Solutions FE remote installation/configuration of VML software, map build per workstation.

VESTA® Map Local
Qty. Part No. Description
VESTA® Map Local
1 871399-40104.0 VMAP LOCAL R4 BASE LIC-KEY/MED
1 871391-40101.0 VMAP LOCAL BASE LIC ONLY
2 809800-46006 VMAP LOCAL BASE SPT 1YR
2 809800-46010 VMAP LOCAL BASE SPT 5YR
1 809800-44119 VMAP LOCAL GIS SVCS
VESTA® Map Local - Additional Hardware
2 63010-242801 MNTR HP 24IN TS
VESTA Map Local Installation
10 809800-17006 FIELD ENG-EXPRESS
Note: Channel to install RAM onsite. Vesta Solutions FE remote installation/configuration of VML software, map build per workstation.

VESTA Map Local Training
2 000001-69012 E-LEARN VESTA MAP LOCAL AGENT TRNG
Note: VESTA Map Local Agent training course. Only
offered as a computer-based training course. Maximum
number of students per class is 10.
1 000001-69014 E-LEARN VMAP LOCAL SYS GIS DATA HUB TRNG Note: VESTA Map Local GIS Hub training course. Only
offered as a computer-based training course. Maximum
number of students per class is 5.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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501
Lemoore Police CA
Optional VML
Quote Summary

PRODUCT
VESTA CommandPOST
VESTA Map Local
Vesta Solutions Discounts/Incentives *

MAIN QUOTE SUBTOTAL

GRAND TOTAL
Configuration Notes
Optional VML
Additional Comments
Quote is valid for 90 days from the date of this quote. *Discount/Incentive Codes are provided for Vesta Solutions internal use only. Discount/Incentive Codes do not have to be ordered on customer PO's using the codes shown and instead can be applied as a bottom line discount.

Strategic Incentives, Discounts, etc.:

Budgetary Quotes:

Quotes marked Budgetary are nonbinding and subject to change. This quote is being provided as an estimate of approximate pricing and cannot serve as the basis for any order.

Support Renewals:

Software Support Start and End Dates are based on active software support agreements. Dates and pricing are subject to change once existing software support agreements expire.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com

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502
Quote Date: 8/10/2022
Quote No.: MSI3515597B
Site No.: 0
Account No.: N/A

1. PRODUCTS AND PRICING.

The term "Products" mean the Products listed herein and more fully described in the specification documents for such products. The current pricing for such Products is listed in this Quote.

Quote is valid for 90 days from the date of this quote.

Thereafter pricing may change.

All shipments by Motorola Solutions Connectivity, Inc., (hereafter referred to as "Motorola Solutions"), shall be FOB point of origin, freight prepaid and add.

The pricing in this Quote does not Include any applicable taxes such as sales tax, state use tax, etc.

The pricing in this Quote is in U.S. Dollars unless otherwise stated.

2. OTHER TERMS AND CONDITIONS.

Motorola Solutions' sale of Products to Buyer is subject to the terms and conditions contained in the master purchase agreement or other purchase agreement between Motorola Solutions and Buyer. In the event there is no purchase agreement in place between the parties, Motorola Solutions will provide a purchase agreement to govern the sale of Products to Buyer.

When executing this quote, Customer understands and agrees that the specific equipment listed may be subject to change if delays or other issues in Motorola’s supply chain make the listed equipment unobtainable in a reasonable time period. Motorola may, in its discretion, change such equipment with functionally equivalent equipment and will provide notice of such to Customer, along with the change in costs for the alternate equipment. Customer agrees to such replacements and to pay differences in cost to Motorola upon notice and invoicing.

1. This budgetary proposal is nonbinding and subject to change. The quote provided is an estimate of approximate pricing and cannot serve as the basis for any order.

2. Field engineering, training and project management units are based on the scope and estimated effort as presented during the quote preparation. Change orders may be required during a scope or responsibility change between customer and Motorola Solutions.

3. All pricing in this quote does not include any applicable taxes such as sales tax, state use tax, etc.

4. The pricing in this quote is in U.S. Dollars unless otherwise stated.

5. Motorola Solutions’ sale of products to customer is subject to the terms and conditions contained in the master purchase agreement or other relevant purchase agreement between Motorola Solutions and customer. In the event there is no purchase agreement in place between parties in respect of the relevant Product, Motorola Solutions will provide a purchase agreement to govern the sale of the relevant products to the Customer.

Terms & Conditions
Lemoore Police CA (Direct)
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com
503
Quote Date: 8/10/2022
Quote No.: MSI3515597B
Site No.: 0
Account No.: N/A

1. INTRODUCTION
This document defines the Motorola Solutions Connectivity, Inc., (hereafter referred to as "Motorola Solutions"), policy for customer requested changes to scheduled field resources that occur with less than the required 14-day notice.

Motorola Solutions provides many types of field resources, such as Field Engineering, Training, Project Management, Systems VerificationTesting (SVT), Meridian Implementation and others (“Field Services”). There is significant demand for these Field Services, and Motorola Solutions continuously strives to ensure that our customers’ field needs are met in the most efficient manner. To this end, Motorola Solutions schedules such Field Services well in advance of the intended service date.

Cancellations for scheduled Field Services with less than the required 14-day notice negatively impact resource availability and cost. Therefore, Motorola Solutions has implemented a cancellation policy to address these issues.

The Field Services Cancellation Policy will apply to any customer change request that directly or indirectly affects an existing resource schedule for Motorola Solutions Field Services. Motorola Solutions requires all schedule change requests to be submitted in writing no later than 14 days before the start of the scheduled service (“Notice Period”). Changes received less than 14 days before the start of the scheduled service are subject to a service charge.

Motorola Solutions will make every effort to accommodate change requests from our customers. However, consideration must be given to costs associated with change requests made with less than the required notice. Motorola Solutions reserves the right to determine how the customer requested schedule change for Motorola Solutions provided Field Services impacts the cost and availability of the Field Services.

Motorola Solutions Field Services are scheduled in several ways. After submitting a purchase order that includes Field Services, the customer can:
• schedule Field Services through the assigned Motorola Solutions Project Manager. • schedule Field Services through the assigned Motorola Solutions Project Coordinator. • schedule Field Services directly with the resource manager. • schedule Field Services in accordance with the process identified in the project plan or associated statement of work, as applicable.

Once a Field Service has been scheduled, changes must be requested through the same channel as initially scheduled, Customers who have any questions about who they should contact to schedule Motorola Solutions Field Services or how to make changes to previously scheduled Field Services should contact Motorola Solutions at (951) 719-2100.

2. TYPES OF CHANGES
Motorola Solutions recognizes that there are many factors that drive Field Service schedule changes. The most common types of changes have been divided into three categories:

Category 1: Changes that result from non-Motorola Solutions controlled milestones and are considered a billable schedule change:
• Missed milestone delivery of configuration, material or services. • Changes in availability of key personnel (not to include Motorola Solutions personnel). • Customer or channel requested configuration, installation, or feature changes.

Category 2: Changes that result from non-Motorola Solutions controlled milestones and may, in Motorola Solutions’s sole discretion, be considered a billable schedule change:
• Operational commitments that result in disruption of the planned schedule.

Field Service Cancellation Policy
Lemoore Police CA (Direct)
Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com
504
Quote Date: 8/10/2022
Quote No.: MSI3515597B
Site No.: 0
Account No.: N/A
Field Service Cancellation Policy
Lemoore Police CA (Direct)
• Failure of channel provided equipment or materials during the implementation process.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com
505
Quote Date: 8/10/2022
Quote No.: MSI3515597B
Site No.: 0
Account No.: N/A
Field Service Cancellation Policy
Lemoore Police CA (Direct)
• Acts of God (weather, disaster, etc.).

Category 3: Changes that result from Motorola Solutions Connectivity, Inc... controlled milestones and are not considered a billable schedule change:
• Missed Motorola Solutions milestone delivery of configuration, material or services. • Changes in availability of key Motorola Solutions personnel. • Failure of equipment or materials provided by Motorola Solutions during the implementation process.

Motorola Solutions reserves the right to determine if any Category 1 or 2 schedule change that occurs after the Notice Period for the scheduled Field Service has a cost impact on Motorola Solutions and consequently may be eligible for the applicable schedule change service fee.

3. SERVICE FEES FOR TRAINING SCHEDULE CHANGES
Motorola Solutions Factory Training
Student cancellations for classes given at one of our factory training facilities will be accepted within the Notice Period without penalty. After that time, cancellations and “no shows” are subject to a service fee not to exceed 50% of the student’s class tuition. After that time, cancellations and “no shows” are subject to a service fee not to exceed 50% of the student’s class tuition.

Customer Site Training
Scheduled class cancellations for classes given at the customer site will be accepted within the Notice Period without penalty. After that time, class cancellations are subject to a service fee not to exceed 50% of the total class fee.

This applies to all student seats reserved for the cancelled class at the customer site.

4. SERVICE FEES FOR FIELD SERVICE SCHEDULE CHANGES (NON-TRAINING) Customer requested changes to Field Engineering, Project Management, Systems Verification Testing, Meridian Implementation and other non-training related Field Services will be accepted within the Notice Period without penalty.

Any change requests outside the Notice Period will be subject to a service fee.

A requested schedule change received after the Notice Period is subject to a service fee up to but not greater than 50% of the usual and customary Motorola Solutions labor charge for 5 days of service.

The service fee will not be considered by Motorola Solutions to be a purchase of additional resource time, and will be attributed to the project only as a schedule change service fee.

If additional resource time becomes necessary to accommodate the Motorola Solutions project deliverables, they must be purchased by the customer at the quoted Field Service rate.

5. FIELD SERVICE RESOURCE LEAD TIMES
Motorola Solutions Field Service resources shall be scheduled according to staff availability and standard lead times, which average six to eight weeks.

Only those Field Services purchased will be provided.

Special requests shall be considered on a case-by-case basis. Such requests Inc.lude:
• Modifications to an existing implementation schedule. • Shortened lead time for service requests.
• Non-standard business days or hours of operation.
• Any other factor which may contribute to unanticipated project related costs.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com
506
Quote Date: 8/10/2022
Quote No.: MSI3515597B
Site No.: 0
Account No.: N/A
Field Service Cancellation Policy
Lemoore Police CA (Direct)
Unless otherwise stated, Field Services and on-site training will be performed during the normal business hours of 8:00 AM to 5:00 PM local time.

Vesta Solutions, Inc.

P.O. Box 9007 - 42505 Rio Nedo, Temecula, CA 92589 - Tel: 951.719.2100 - Fax: 866.651.8173 http://www.VestaPublicSafety.com
507
H-GAC
Houston-Galveston Area Council
P.O. Box 22777 · 3555 Timmons · Houston, Texas 77227-2777 Cooperative Agreement - Vesta Solutions, Inc. - Public Services - - 20-00581

Page 1 of 7 ends

GENERAL PROVISIONS
This Agreement is made and entered into, by and between the Houston-Galveston Area Council hereinafter referred to as H-GAC having its principal place of business at 3555 Timmons Lane, Suite 120, Houston, Texas 77027 and Vesta Solutions, Inc., hereinafter referred to as the Contractor, having its principal place of business at 42555 Rio Nedo, Temecula, CA 92596.

WITNESSETH:

WHEREAS, H-GAC hereby engages the Contractor to perform certain services in accordance with the specifications of the Agreement; and
WHEREAS, the Contractor has agreed to perform such services in accordance with the specifications of the Agreement;
NOW, THEREFORE, H-GAC and the Contractor do hereby agree as follows:

ARTICLE 1: LEGAL AUTHORITY
The Contractor warrants and assures H-GAC that it possesses adequate legal authority to enter into this Agreement. The Contractor's governing body, where applicable, has authorized the signatory official(s) to enter into this Agreement and bind the Contractor to the terms of this Agreement and any subsequent amendments hereto.

ARTICLE 2: APPLICABLE LAWS
The Contractor agrees to conduct all activities under this Agreement in accordance with all applicable rules, regulations, directives, standards, ordinances, and laws, in effect or promulgated during the term of this Agreement, including without limitation, workers’ compensation laws, minimum and maximum salary and wage statutes and regulations, and licensing laws and regulations. When required, the Contractor shall furnish H-GAC with satisfactory proof of its compliance therewith.

ARTICLE 3: INDEPENDENT CONTRACTOR
The execution of this Agreement and the rendering of services prescribed by this Agreement do not change the independent status of H-GAC or the Contractor. No provision of this Agreement or act of HGAC in performance of the Agreement shall be construed as making the Contractor the agent, servant or employee of H-GAC, the State of Texas or the United States Government. Employees of the Contractor are subject to the exclusive control and supervision of the Contractor. The Contractor is solely responsible for employee related disputes and discrepancies, including employee payrolls and any claims arising therefrom.

ARTICLE 4: WHOLE AGREEMENT
The General Provisions, Special Provisions, and Attachments, as provided herein, constitute the complete Agreement (“Agreement”) between the parties hereto, and supersede any and all oral and written agreements between the parties relating to matters herein. Except as otherwise provided herein, this Agreement cannot be modified without written consent of the parties.

ARTICLE 5: SCOPE OF SERVICES

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The services to be performed by the Contractor are outlined in an Attachment to this Agreement.

ARTICLE 6: PERFORMANCE PERIOD
This Agreement shall be performed during the period which begins Jul 01 2020 and ends Jun 30 2022.

All services under this Agreement must be rendered within this performance period, unless directly specified under a written change or extension provisioned under Article 14, which shall be fully executed by both parties to this Agreement.

ARTICLE 7: PAYMENT OR FUNDING
Payment provisions under this Agreement are outlined in the Special Provisions.

ARTICLE 8: REPORTING REQUIREMENTS
If the Contractor fails to submit to H-GAC in a timely and satisfactory manner any report required by this Agreement, or otherwise fails to satisfactorily render performances hereunder, H-GAC may terminate this agreement with notice as identified in Article 15 of these General Provisions. H-GAC has final determination of the adequacy of performance and reporting by Contractor. Termination of this agreement for failure to perform may affect Contractor’s ability to participate in future opportunities with H-GAC. The Contractor's failure to timely submit any report may also be considered cause for termination of this Agreement.

Any additional reporting requirements shall be set forth in the Special Provisions of this Agreement.

ARTICLE 9: INSURANCE
Contractor shall maintain insurance coverage for work performed or services rendered under this Agreement as outlined and defined in the attached Special Provisions.

ARTICLE 10: SUBCONTRACTS and ASSIGNMENTS
Except as may be set forth in the Special Provisions, the Contractor agrees not to subcontract, assign, transfer, convey, sublet or otherwise dispose of this Agreement or any right, title, obligation or interest it may have therein to any third party without prior written approval of H-GAC. The Contractor acknowledges that H-GAC is not liable to any subcontractor or assignee of the Contractor. The Contractor shall ensure that the performance rendered under all subcontracts shall result in compliance with all the terms and provisions of this Agreement as if the performance rendered was rendered by the Contractor. Contractor shall give all required notices, and comply with all laws and regulations applicable to furnishing and performance of the work. Except where otherwise expressly required by applicable law or regulation, H-GAC shall not be responsible for monitoring Contractor's compliance, or that of Contractor’s subcontractors, with any laws or regulations.

ARTICLE 11: AUDIT
Notwithstanding any other audit requirement, H-GAC reserves the right to conduct or cause to be conducted an independent audit of any transaction under this Agreement, such audit may be performed by the H-GAC local government audit staff, a certified public accountant firm, or other auditors designated by H-GAC and will be conducted in accordance with applicable professional standards and practices. The Contractor understands and agrees that the Contractor shall be liable to the H-GAC for any findings that result in monetary obligations to H-GAC.

ARTICLE 12: EXAMINATION OF RECORDS
The Contractor shall maintain during the course of the work complete and accurate records of all of the Contractor's costs and documentation of items which are chargeable to H-GAC under this Agreement.

H-GAC, through its staff or designated public accounting firm, the State of Texas, and United States Government, shall have the right at any reasonable time to inspect, copy and audit those records on or

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off the premises by authorized representatives of its own or any public accounting firm selected by HGAC. The right of access to records is not limited to the required retention period, but shall last as long as the records are retained. Failure to provide access to records may be cause for termination of the Agreement. The records to be thus maintained and retained by the Contractor shall include (without limitation): (1) personnel and payroll records, including social security numbers and labor classifications, accounting for total time distribution of the Contractor's employees working full or part time on the work, as well as cancelled payroll checks, signed receipts for payroll payments in cash, or other evidence of disbursement of payroll payments; (2) invoices for purchases, receiving and issuing documents, and all other unit inventory records for the Contractor's stocks or capital items; and (3) paid invoices and cancelled checks for materials purchased and for subcontractors' and any other third parties' charges.

The Contractor further agrees that the examination of records outlined in this article shall be included in all subcontractor or third-party agreements.

ARTICLE 13: RETENTION OF RECORDS
The Contractor and its subcontractors shall maintain all records pertinent to this Agreement, and all other financial, statistical, property, participant records, and supporting documentation for a period of no less than seven (7) years from the later of the date of acceptance of the final payment or until all audit findings have been resolved. If any litigation, claim, negotiation, audit or other action involving the records has been started before the expiration of the retention period, the records shall be retained until completion of the action and resolution of all issues which arise from it, or until the end of the seven (7) years, whichever is later, and until any outstanding litigation, audit, or claim has been fully resolved.

ARTICLE 14: CHANGES AND AMENDMENTS
A. Any alterations, additions, or deletions to the terms of this Agreement, which are required by changes in federal or state law or by regulations, are automatically incorporated without written amendment hereto, and shall become effective on the date designated by such law or by regulation.

B. To ensure the legal and effective performance of this Agreement, both parties agree that any amendment that affects the performance under this Agreement must be mutually agreed upon and that all such amendments must be in writing. After a period of no less than 30 days subsequent to written notice, unless sooner implementation is required by law, such amendments shall have the effect of qualifying the terms of this Agreement and shall be binding upon the parties as if written herein.

ARTICLE 15: TERMINATION PROCEDURES
The Contractor acknowledges that this Agreement may be terminated for Convenience or Default.

A. Convenience
H-GAC may terminate this Agreement at any time, in whole or in part, with or without cause, whenever H-GAC determines that for any reason such termination is in the best interest of HGAC, by providing written notice by certified mail to the Contractor. Upon receipt of notice of termination, all services hereunder of the Contractor and its employees and subcontractors shall cease to the extent specified in the notice of termination.

The Contractor may cancel or terminate this Agreement upon submission of thirty (30) days written notice, presented to H-GAC via certified mail. The Contractor may not give notice of cancellation after it has received notice of default from H-GAC.

B. Default

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H-GAC may, by written notice of default to the Contractor, terminate the whole or any part of the Agreement, in any one of the following circumstances:
(1) lf the Contractor fails to perform the services herein specified within the time specified herein or any extension thereof; or
(2) If the Contractor fails to perform any of the other provisions of this Agreement for any reason whatsoever, or so fails to make progress or otherwise violates the Agreements that completion of services herein specified within the Agreement term is significantly endangered, and in either of these two instances does not cure such failure within a period often (10) days (or such longer period of time as may be authorized by H-GAC in writing) after receiving written notice by certified mail of default from H-GAC.

ARTICLE 16: SEVERABILITY
H-GAC and Contractor agree that should any provision of this Agreement be determined to be invalid or unenforceable, such determination shall not affect any other term of this Agreement, which shall continue in full force and effect.

ARTICLE 17: FORCE MAJEURE
To the extent that either party to this Agreement shall be wholly or partially prevented from the performance of any obligation or duty placed on such party by reason of or through strikes, stoppage of labor, riot, fire, flood, acts of war, insurrection, accident, order of any court, act of God, or specific cause reasonably beyond the party's control and not attributable to its neglect or nonfeasance, in such event, the time for the performance of such obligation or duty shall be suspended until such disability to perform is removed. Determination of force majeure shall rest solely with H-GAC.

ARTICLE 18: CONFLICT OF INTEREST
No officer, member or employee of the Contractor or subcontractor, no member of the governing body of the Contractor, and no other public officials of the Contractor who exercise any functions or responsibilities in the review or Contractor approval of this Agreement, shall participate in any decision relating to this Agreement which affects his or her personal interest, or shall have any personal or pecuniary interest, direct or indirect, in this Agreement.

ARTICLE 19: FEDERAL COMPLIANCE
Contractor agrees to comply with all federal statutes relating to nondiscrimination, labor standards, and environmental compliance. Additionally, for work to be performed under the Agreement or subcontract thereof, including procurement of materials or leases of equipment, Contractor shall notify each potential subcontractor or supplier of the Contractor's federal compliance obligations. These may include, but are not limited to: (a) Title VI of the Civil Rights Act of 1964 (P.L. 88-352) which prohibits discrimination on the basis of race, color or national origin; (b) Title IX of the Education Amendments of 1972, as amended (20 U.S.C. §§ 1681-1683, and 1685-1686), which prohibits discrimination on the basis of sex; (c) the Fair Labor Standards Act of 1938 (29 USC 676 et. seq.), (d) Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794), which prohibits discrimination on the basis of handicaps and the Americans with Disabilities Act of 1990; (e) the Age Discrimination in Employment Act of 1967 (29 USC 621 et. seq.) and the Age Discrimination Act of 1974, as amended (42 U.S.C. §§ 6101-6107), which prohibits discrimination on the basis of age; (f) the Drug Abuse Office and Treatment Act of 1972 (P.L. 92-255), as amended, relating to nondiscrimination on the basis of drug abuse; (g) the Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (P.L. 91-616), as amended, relating to the nondiscrimination on the basis of alcohol abuse or alcoholism; (h) §§ 523 and 527 of the Public Health Service Act of 1912 (42 U.S.C. 290 dd-3 and 290 ee3), as amended, relating to confidentiality of alcohol and drug abuse patient records; (i) Title VIII of the Civil Rights Act of 1968 (42 U.S.C. § 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental or financing of housing; (j) any other nondiscrimination provisions in any specific statute(s)

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applicable to any Federal funding for this Agreement; (k) the requirements of any other nondiscrimination statute(s) which may apply to this Agreement; (l) applicable provisions of the Clean Air Act (42 U.S.C. §7401 et seq.), the Federal Water Pollution Control Act, as amended (33 U.S.C. §1251 et seq.), Section 508 of the Clean Water Act (33 U.S.C. 1368), Executive Order 11738, and the Environmental Protection Agency regulations at 40 CPR Part 15; (m) applicable provisions of the Davis- Bacon Act (40 U.S.C. 276a - 276a-7), the Copeland Act (40 U.S.C. 276c), and the Contract Work Hours and Safety Standards Act (40 U.S.C. 327-332), as set forth in Department of Labor Regulations at 20 CPR 5.5a; (n) the mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act (P.L. 94-163).

ARTICLE 20: CRIMINAL PROVISIONS AND SANCTIONS
The Contractor agrees to perform the Agreement in conformance with safeguards against fraud and abuse as set forth by the H-GAC, the State of Texas, and the acts and regulations of any related state or federal agency. The Contractor agrees to promptly notify H-GAC of any actual or suspected fraud, abuse, or other criminal activity through the filing of a written report within twenty-four (24) hours of knowledge thereof. Contractor shall notify H-GAC of any accident or incident requiring medical attention arising from its activities under this Agreement within twenty-four (24) hours of such occurrence. Theft or willful damage to property on loan to the Contractor from H-GAC, if any, shall be reported to local law enforcement agencies and H-GAC within two (2) hours of discovery of any such act.

The Contractor further agrees to cooperate fully with H-GAC, local law enforcement agencies, the State of Texas, the Federal Bureau of Investigation and any other duly authorized investigative unit, in carrying out a full investigation of all such incidents.

The Contractor shall notify H-GAC of the threat of lawsuit or of any actual suit filed against the Contractor pertaining to this Agreement or which would adversely affect the Contractor’s ability to perform services under this Agreement.

ARTICLE 21: INDEMNIFICATION AND RECOVERY
H-GAC’s liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, is limited to its order processing charge. In no event will H-GAC be liable for any loss of use, loss of time, inconvenience, commercial loss, lost profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law.

Contractor agrees, to the extent permitted by law, to defend and hold harmless H-GAC, its board members, officers, agents, officials, employees and indemnities from any and all claims, costs, expenses (including reasonable attorney fees), actions, causes of action, judgements, and liens arising as a result of Contractor’s negligent act or omission under this Agreement. Contractor shall notifiy H-GAC of the threat of lawsuit or of any actual suit filed against Contractor relating to this Agreement.

ARTICLE 22: LIMITATION OF CONTRACTOR’S LIABILITY
Except as specified in any separate writing between the Contractor and an END USER, Contractor’s total liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, but excluding its obligation to indemnify H-GAC, is limited to the price of the particular products/services sold hereunder, and Contractor agrees either to refund the purchase price or to repair or replace product(s) that are not as warranted. In no event will Contractor be liable for any loss of use, loss of time, inconvenience, commercial loss, loss of profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law.

Contractor understands and agrees that it shall be liable to repay and shall repay upon demand to

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END USER any amounts determined by H-GAC, its independent auditors, or any agency of State or Federal government to have been paid in violation of the terms of this Agreement.

ARTICLE 23: TITLES NOT RESTRICTIVE
The titles assigned to the various Articles of this Agreement are for convenience only. Titles shall not be considered restrictive of the subject matter of any Article, or part of this Agreement.

ARTICLE 24: JOINT WORK PRODUCT
This Agreement is the joint work product of H-GAC and the Contractor. This Agreement has been negotiated by H-GAC and the Contractor and their respective counsel and shall be fairly interpreted in accordance with its terms and, in the event of any ambiguities, no inferences shall be drawn against any party.

ARTICLE 25: DISPUTES
All disputes concerning questions of fact or of law arising under this Agreement, which are not addressed within the Whole Agreement as defined pursuant to Article 4 hereof, shall be decided by the Executive Director of H-GAC or his designee, who shall reduce his decision to writing and provide notice thereof to the Contractor. The decision of the Executive Director or his designee shall be final and conclusive unless, within thirty (30) days from the date of receipt of such notice, the Contractor requests a rehearing from the Executive Director of H-GAC. In connection with any rehearing under this Article, the Contractor shall be afforded an opportunity to be heard and offer evidence in support of its position. The decision of the Executive Director after any such rehearing shall be final and conclusive. The Contractor may, if it elects to do so, appeal the final and conclusive decision of the Executive Director to a court of competent jurisdiction. Pending final decision of a dispute hereunder, the Contractor shall proceed diligently with the performance of the Agreement and in accordance with H- GAC's final decision.

ARTICLE 26: CHOICE OF LAW: VENUE
This Agreement shall be governed by the laws of the State of Texas. Venue and jurisdiction of any suit or cause of action arising under or in connection with the Agreement shall lie exclusively in Harris County, Texas. Disputes between END USER and Contractor are to be resolved in accordance with the law and venue rules of the state of purchase. Contractor shall immediately notify H-GAC of such disputes.

ARTICLE 27: ORDER OF PRIORITY
In the case of any conflict between or within this Agreement, the following order of priority shall be utilized: 1) General Provisions, 2) Special Provisions, 3) Scope of Work, and, 4) Other Attachments.

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SIGNATURES:

H-GAC and the Contractor have read, agreed, and executed the whole Agreement as of the date first written above, as accepted by:

Vesta Solutions, Inc.

Signature $docusign:SignHere::Customer1
Name Dan Twohig

Title Vice President, Next Gen Core Svcs
Date $docusign:DateSigned::Customer1
H-GAC
Signature $docusign:SignHere::InternalSigner
Name Chuck Wemple
Title Executive Director
Date $docusign:DateSigned::InternalSigner

514
H-GAC
Houston-Galveston Area Council
P.O. Box 22777 · 3555 Timmons · Houston, Texas 77227-2777 Cooperative Agreement - Vesta Solutions, Inc. - Public Services -

Page 1 of 4 ends

SPECIAL PROVISIONS
Incorporated by attachment, as part of the whole agreement, H-GAC and the Contractor do, hereby agree to the Special Provisions as follows:

ARTICLE 1: BIDS/PROPOSALS INCORPORATED
In addition to the whole Agreement, the following documents listed in order of priority are incorporated into the Agreement by reference: Bid/Proposal Specifications and Contractor’s Response to the Bid/Proposal.

ARTICLE 2: END USER AGREEMENTS (“EUA”)
H-GAC acknowledges that the END USER may choose to enter into an End User Agreement (“EUA) with the Contractor through this Agreement, and that the term of the EUA may exceed the term of the current H-GAC Agreement. H-GAC’s acknowledgement is not an endorsement or approval of the End User Agreement’s terms and conditions. Contractor agrees not to offer, agree to or accept from the END USER, any terms or conditions that conflict with those in Contractor’s Agreement with H-GAC. Contractor affirms that termination of its Agreement with H-GAC for any reason shall not result in the termination of any underlying EUA, which shall in each instance, continue pursuant to the EUA’s stated terms and duration. Pursuant to the terms of this Agreement, termination of this Agreement will disallow the Contractor from entering into any new EUA with END USERS. Applicable H-GAC order processing charges will be due and payable to H-GAC on any EUAs, surviving termination of this Agreement between H-GAC and Contractor.

ARTICLE 3: MOST FAVORED CUSTOMER CLAUSE
Contractor shall provide its most favorable pricing and terms to H-GAC. If at any time during this Agreement, Contractor develops a regularly followed standard procedure of entering into agreements with other governmental customers within the State of Texas, and offers the same or substantially the same products/services offered to H-GAC on a basis that provides prices, warranties, benefits, and or terms more favorable than those provided to H-GAC, Contractor shall notify H-GAC within ten (10) business days thereafter, and this Agreement shall be deemed to be automatically retroactively amended, to the effective date of Contractor’s most favorable past agreement with another entity. Contractor shall provide the same prices, warranties, benefits, or terms to H-GAC and its END USER as provided in its most favorable past agreement.

H-GAC shall have the right and option at any time to decline to accept any such change, in which case the amendment shall be deemed null and void. If Contractor claims that a more favorable price, warranty, benefit, or term that was charged or offered to another entity during the term of this Agreement, does not constitute more favorable treatment, than Contractor shall, within ten (10) business days, notify H-GAC in writing, setting forth the detailed reasons Contractor believes the aforesaid offer is not in fact most favored treatment.

H-GAC, after due consideration of Contractor’s written explanation, may decline to accept such explanation and thereupon this Agreement between H-GAC and Contractor shall be automatically amended, effective retroactively, to the effective date of the most favored agreement, to provide the same prices, warranties,

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benefits, or terms to H-GAC and the END USER.

EXCEPTION: This clause shall not be applicable to prices and price adjustments offered by a bidder, Proposer or contractor, which are not within bidder's/proposer’s control [example; a manufacturer's bid concession], or to any prices offered to the Federal Government and its agencies.

ARTICLE 4: PARTY LIABILITY
Contractor’s total liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, is limited to the price of the particular products/services sold hereunder.

Contractor agrees either to refund the purchase price or to repair or replace product(s) that are not as warranted.

Contractor accepts liability to repay, and shall repay upon demand to END USER, any amounts determined by H-GAC, its independent auditors, or any state or federal agency, to have been paid in violation of the terms of this Agreement.

ARTICLE 5: GOVERNING LAW & VENUE
Contractor and H-GAC agree that Contractor will make every reasonable effort to resolve disputes with the END USER in accord with the law and venue rules of the state of purchase. Contractor shall immediately notify HGAC of such disputes.

ARTICLE 6: SALES AND ORDER PROCESSING CHARGE
Contractor shall sell its products to END USERS based on the pricing and terms of this Agreement. H-GAC will invoice Contractor for the applicable order processing charge when H-GAC receives notification of an END USER order. Contractor shall remit to H-GAC the full amount of the applicable order processing charge, after delivery of any product or service and subsequent END USER acceptance. Payment of the Order Processing Charge shall be remitted from Contractor to H-GAC, within thirty (30) calendar days or ten (10) business days after receipt of an END USER’s payment, whichever comes first, notwithstanding Contractor’s receipt of invoice. For sales made by Contractor based on this Agreement, including sales to entities without Interlocal Agreements, Contractor shall pay the applicable order processing charges to H-GAC. Further, Contractor agrees to encourage entities who are not members of H-GAC’s Cooperative Purchasing Program to execute an H-GAC Interlocal Agreement. H-GAC reserves the right to take appropriate actions including, but not limited to, Agreement termination if Contractor fails to promptly remit the appropriate order processing charge to H-GAC. In no event shall H-GAC have any liability to Contractor for any goods or services an END USER procures from Contractor. At all times, Contractor shall remain liable to pay to H-GAC any order processing charges on any portion of the Agreement actually performed, and for which compensation was received by Contractor.

ARTICLE 7: LIQUIDATED DAMAGES
Contractor and H-GAC agree that Contractor shall cooperate with the END USER at the time an END USER purchase order is placed, to determine terms for any liquidated damages.

ARTICLE 8: INSURANCE
Unless otherwise stipulated in Section B of the Bid/Proposal Specifications, Contractor must have the following insurance and coverage minimums:
a. General liability insurance with a Single Occurrence limit of at least $1,000,000.00, and a General

516

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Aggregate limit of at least two times the Single Occurrence limit.

Product liability insurance with a Single Occurrence limit of at least $1,000,000.00, and a General Aggregate limit of at least two times the Single Occurrence limit for all Products except Automotive Fire Apparatus. For Automotive Fire Apparatus, see Section B of the Bid/Proposal Specifications.

Property Damage or Destruction insurance is required for coverage of End User owned equipment while in Contractor's possession, custody or control. The minimum Single Occurrence limit is $500,000.00 and the General Aggregate limit must be at least two times the Single Occurrence limit. This insurance may be carried in several ways, e.g. under an Inland Marine policy, as art of Automobile coverage, or under a Garage Keepers policy. In any event, this coverage must be specifically and clearly listed on insurance certificate(s) submitted to H-GAC. b. Insurance coverage shall be in effect for the length of any contract made pursuant to the Bid/Proposal, and for any extensions thereof, plus the number of days/months required to deliver any outstanding order after the close of the contract period.
c. Original Insurance Certificates must be furnished to H-GAC on request, showing Contractor as the insured and showing coverage and limits for the insurances listed above. d. If any Product(s) or Service(s) will be provided by parties other than Contractor, all such parties are required to carry the minimum insurance coverages specified herein, and if requested by H-GAC, a separate insurance certificate must be submitted for each such party. e. H-GAC reserves the right to contact insurance underwriters to confirm policy and certificate issuance and document accuracy.

ARTICLE 9: PERFORMANCE AND PAYMENT BONDS FOR INDIVIDUAL ORDERS H-GAC’s contractual requirements DO NOT include a Performance & Payment Bond (PPB); therefore, Contractor shall offer pricing that reflects this cost savings. Contractor shall remain prepared to offer a PPB to cover any order if so requested by the END USER. Contractor shall quote a price to END USER for provision of any requested PPB, and agrees to furnish the PPB within ten business (10) days of receipt of END USER's purchase order.

ARTICLE 10: CHANGE OF STATUS
Contractor shall immediately notify H-GAC, in writing, of ANY change in ownership, control, dealership/franchisee status, Motor Vehicle license status, or name. Contractor shall offer written guidance to advise H-GAC if this Agreement shall be affected in any way by such change. H-GAC shall have the right to determine whether or not such change is acceptable, and to determine what action shall be warranted, up to and including cancellation of Agreement.

ARTICLE 11: TEXAS MOTOR VEHICLE BOARD LICENSING
All that deal in motor vehicles shall maintain current licenses that are required by the Texas Motor Vehicle Commission Code. If at any time during this Agreement term, any required Contractor license is denied, revoked, or not renewed, Contractor shall be in default of this Agreement, unless the Texas Motor Vehicle

517

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Board issues a stay or waiver. Contractor shall promptly provide copies of all current applicable Texas Motor Vehicle Board documentation to H-GAC upon request.

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LEMOORE POLICE

DEPARTMENT
4-POSITION MCC7500E AND K-CORE SEPTEMBER 8, 2022
675
676

TABLE OF CONTENTS
Cover Letter
Section 1
System Description......................................................................................................................... 1-1

1.1 ASTRO 25 Infrastructure ................................................................................................. 1-1

1.1.1 Conventional K2 Core Site Components...................................................................... 1-2

1.2 Dispatch Console Configuration for Lemoore Police Department....................................... 1-4

1.3 Embracing Interoperability and Integration....................................................................... 1-5

1.3.1 Integration Capable with ASTRO 25 Networks ............................................................. 1-6

1.4 Making Consoles Easy to Operate .................................................................................. 1-6

1.4.1 Customizable Dispatch Interface ................................................................................. 1-6

1.5 Dispatch Console Solution Components.......................................................................... 1-7

1.5.1 MCC 7500E Console Operator Position....................................................................... 1-7

1.6 Verint v15.2 Recording Solution Overview....................................................................... 1-9

1.6.1 Solution Design ......................................................................................................... 1-10

1.7 Conventional Base Radio .............................................................................................. 1-10

1.7.1 Architecture ............................................................................................................... 1-10

1.8 APX® All-Band Consolette ............................................................................................. 1-11

1.9 Watson Furniture........................................................................................................... 1-12

1.10 Vesta 9-1-1 .................................................................................................................... 1-13 Section 2
Statement of Work .......................................................................................................................... 2-1

2.1 Responsibility Matrix........................................................................................................ 2-1

2.2 Motorola Solutions Responsibilities ............................................................................... 2-10

2.3 Lemoore Police Department Responsibilities................................................................. 2-11

2.4 Assumptions.................................................................................................................. 2-11 Section 3
Equipment List................................................................................................................................ 3-1 Section 4
Project Schedule............................................................................................................................. 4-1 Section 5
Acceptance test Plan ...................................................................................................................... 5-1

5.1 MCC 7100/7500 Conventional Resources....................................................................... 5-2

5.1.1 Frequency Selectable Conventional Resource ............................................................ 5-2

5.1.2 Console Priority ........................................................................................................... 5-3

5.1.3 Alert Tones - Conventional Channel ............................................................................ 5-4

5.1.4 Activity Log - Conventional .......................................................................................... 5-5

5.1.5 Tone Generation on Conventional Resource ............................................................... 5-6 677

5.1.6 Radio Check................................................................................................................ 5-7

5.2 Signoff Certificate ............................................................................................................ 5-9 Section 6
Warranty And Maintenance............................................................................................................. 6-1

6.1 Essential Plus Services Overview.................................................................................... 6-1

6.2 Essential Plus Element Descriptions................................................................................ 6-1

6.2.1 Remote Technical Support .......................................................................................... 6-1

6.2.2 Network Hardware Repair............................................................................................ 6-1

6.2.3 Security Update Service .............................................................................................. 6-2

6.2.4 On-site Infrastructure Response .................................................................................. 6-2

6.2.5 Annual Preventive Maintenance .................................................................................. 6-2

6.3 Motorola Solutions Service Delivery Ecosystem .............................................................. 6-2

6.3.1 Centralized Managed Support Operations ................................................................... 6-3

6.3.2 Field Service................................................................................................................ 6-3

6.3.3 Repair Depot ............................................................................................................... 6-3

6.3.4 Customer Support Manager......................................................................................... 6-3

6.3.5 MyView Portal.............................................................................................................. 6-3

6.4 System Upgrade Agreement II (SUA II) Overview ........................................................... 6-4 Section 7
Training........................................................................................................................................... 7-1

7.1 Training Overview............................................................................................................ 7-1

7.2 Motorola Solutions Training ............................................................................................. 7-1

7.2.1 Training Delivery.......................................................................................................... 7-2

7.2.2 Training Courses ......................................................................................................... 7-3

7.2.3 Training Tools.............................................................................................................. 7-5

7.3 Proposed Training Overview for Lemoore PD.................................................................. 7-6

7.3.1 Console Operator and Supervisor Training Plan.......................................................... 7-6

7.3.2 Course Descriptions for Lemoore PD........................................................................... 7-6

7.3.2.1 MCC7500 Console Supervisor............................................................................. 7-6

7.3.2.2 MCC7500 Console Operator................................................................................ 7-7 Section 8
Pricing............................................................................................................................................. 8-1

8.1 Lemoore PD MCC 7500E Consoles ................................................................................ 8-1

8.2 Optional Supervisor Furniture.......................................................................................... 8-2

8.3 Payment Terms ............................................................................................................... 8-2

8.4 Essential Plus and SUA II Services ................................................................................. 8-2

8.5 Essential PLus and SUA II Payment Terms..................................................................... 8-3 Section 9
Contractual Documentation............................................................................................................. 9-1 Communications System and Services Agreement ................................................................................... 9-1 678
Section 10
Literature ...................................................................................................................................... 10-1 679
September 8, 2022
Captain Margarita Ochoa
Lemoore Police Department
657 Fox Drive
Lemoore, CA 93245
Subject: 4 Position MCC7500E and K-Core/
Dear Captain Ochoa,
Motorola Solutions, Inc. (“Motorola Solutions”) is pleased to have the opportunity to provide Lemoore Police Department with quality communications equipment and services. The Motorola Solutions project team has taken great care to propose a solution that will meet your needs and provide unsurpassed value.

To best meet the functional and operational specifications of this solicitation, our solution includes a combination of hardware, software, and services. Specifically, this solution is for a 4-position dispatch center and provides:
• One (1) ASTRO Conventional K2 Core
• Four (4) MCC 7500E Consoles
• Two (2) MCG8000 Enhanced Conventional
Channel Gateways
• Seven (7) APX Consolettes
• One (1) Verint Analog Logging Solution
• One (1) MC-Edge for Aux I/O
• Three (3) GTR Base Radios
• UPS
• Spares
• Watson Furniture
This proposal consists of this cover letter and the Communications System and Services Agreement (CSSA), together with its Exhibits. This proposal shall remain valid for a period of 90 days from the date of this cover letter. Lemoore Police Department (PD) may accept the proposal by delivering to Motorola the CSSA signed by Customer Contact Name. Alternatively, Motorola Solutions would be pleased to address any concerns Captain Ochoa may have regarding the proposal. Any questions can be directed to your Motorola Account Executive, Jeff Wade, our Senior Account Executive, at (707) 548-6527.

We thank you for the opportunity to furnish Lemoore Police Department with “best in class” solutions and we hope to strengthen our relationship by implementing this project. Our goal is to provide you with the best products and services available in the communications industry.

Sincerely,
Gordon Poole
Area Sales Manager
Motorola Solutions, Inc.

Cover Le
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SECTION 1
SYSTEM

DESCRIPTION
Motorola Solutions proposes an ASTRO 25 MCC7500E dispatch console with an ASTRO Conventional Redundant K-core. This will provide the Lemoore Police Department with the confidence of state-of-the-art secure communications, seamless IP-based connectivity, flexible system architecture with scalable components and centralized console management.

The dispatch console proposed would connect to the radio infrastructure via the conventional channel gateways and would allow for a future upgrade path to a fully digital P25 compliant radio system.

Motorola Solutions designs its console to help reduce the total cost of owning an IP-based, feature-rich dispatch system without compromising quality and reliability. The console provides Lemoore Police Department with sophisticated network management and easy migration to future capabilities.

The proposed ASTRO Conventional Redundant K-core, four (4) dispatch consoles with one (1) Verint Analog Voice Recorder and seven (7) APX Consolettes will be located in the Lemoore Police Department Main Office.

It also includes the upgrade of the existing standalone VHF and UHF repeater sites with GTR8000 Base Radios. As your existing equipment continues to age and more parts become obsolete, Motorola Solutions understands the importance of replacing your existing system to maintain your organization’s mission critical operations.

The following summarizes the equipment provided at each site.

Lemoore PD Backroom Equipment:
• One (1) ASTRO Conventional
Redundant K2 Core
• Two (2) 1350 W UPS for Backup
25 Minutes Runtime
• One (1) Configuration Manager
• One (1) MKM 7000 Console Alias
Manager
• One (1) GCP 8000 Conventional
Site Controller
• Two (2) MCG8000 Enhanced
Conventional Channel Gateways
• Seven (7) APX Consolettes
• One (1) MC-Edge for Aux I/O
• One (1) Verint Analog Logging
Solution
• Spares
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Lemoore PD Dispatch:
• Four (4) MCC 7500E Consoles
• Four (4) 19” Non-Touch Monitors
• Four (4) 900 W UPS for 25 Minutes Runtime
• Watson Furniture
Remote RF Sites:
• Three (3) GTR Base Radios for Channels PD1, PD2, and FD Figure 1-1 System Diagram – Lemoore Police Department
The sections below provide details on the proposed system.

1.1 ASTRO 25 INFRASTRUCTURE
The proposed ASTRO 25 conventional system is comprised of an ASTRO Conventional Redundant K-core site, four (4) MCC7500E consoles and a Verint Analog Voice Recorder, and three (3) GTR8000 Base Radios. Lemoore PD will reuse existing lines and antennas at the remote RF sites. Lemoore PD will also be providing lines and antennas for the APX Consolette radios. Motorola Solutions will test the antenna lines to verify operation.

A description of the subsystems and their equipment are discussed in this section.

CONFIGURATION

MANAGER /
CAM
MCC 7500E
x 4 Positions

DISPATCH CENTER

EQUIPMENT ROOM
S25 00

IP
LEGEND

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1.1.1 Conventional K2 Core Site Components
The ASTRO 25 Conventional Core is a scalable and virtualized core that provides an adaptable and affordable platform for mission critical wireless communications. The Conventional Core allows customers to interface channels to an IP based MCC 7500 or MCC 7500E Console, provides a migration path for customers with fielded Motorola Solutions Conventional solutions, and allows the flexibility for customers to join a larger system in the future while maximizing their equipment investment.

GCP 8000 Conventional Site Controller
The GCP 8000 Site Controllers provides mission–critical call processing and mobility management throughout the ASTRO 25 conventional system. The GCP 8000 interfaces through the Ethernet LAN switch, providing access to the packet switched network through the Core Services Gateway. Equipped with a single controller module, the GCP 8000 can support the full set of dispatch consoles and conventional gateways.

Figure 1-2 GCP 8000 Controller
SRX 345 Services Gateway
The SRX 345 Services Gateway is used for devices that forward packets beyond their local LAN. The gateways perform the routing control of audio, data, and network management traffic, replicating packets while achieving the fast access levels required by real-time voice systems.

The Core site audio, data, control, and network management equipment interfaces to the dispatch sites, via the LAN switch through the SRX 345 Services Gateway.

The SRX1500 Services Gateway consolidates security, routing, switching, and WAN interfaces for midsize distributed enterprises. With advanced threat mitigation capabilities, the services gateway provides cost-effective and secure connectivity across distributed enterprises. The services gateway simplifies network complexity, protects and prioritizes network resources, and improves user and application experience.

Two (2) site gateways have been provided in this system design.

LAN Switches
The Core site equipment includes a set of LAN switches. Two switches are connected via 100 Mb Ethernet trunks. The LAN switches aggregate all the Ethernet interfaces for all servers, clients, and routers at the core.

Two (2) core LAN switches have been provided in this system design. 683
MCG 8000 Conventional Channel Gateway
The MCG 8000 provides the interface between the IP network and conventional sites in ASTRO25 system by translating the voice and data into the format needed for each individual site type.

The MCG 8000 serves as the control point between the master site and the site devices (for example, the GCM 8000 comparator, the GTR 8000 Base Radio, and the GPW 8000 Receiver).

The MCG 8000 application also communicates with the Zone Controller at the master site for proxy control of the site device, and the MCG 8000 passes voice and signaling payload between dispatch consoles and the site device and between dispatch consoles and the consolettes. For packet data, the MCG 8000 passes control information and packet data payload between the Radio Network Gateway (RNG) and the stations and comparators.

The MCG 8000 supports circuit based, serial and Ethernet based interfaces to conventional base stations.

CCGW serves as the control point between the Master Site and the site devices (that is, GCM 8000 Comparator, GTR 8000 Base Radio, and GPW 8000 Receiver). The CCGW application also communicates with the ZC at the Master Site for proxy control of the site devices. The CCGW passes voice and signaling payload between the MCC 7500E AIM Dispatch Console(s) and the site devices. In a different setup involving the consolette, CCGW passes voice and signaling payload between the MCC 7500E AIM Dispatch Console(s) and the consolettes. For packet data, CCGW passes control information and packet data payload between the RNG and the stations and comparators.

Figure 1–3: MCG 8000 Conventional Channel Gateway—Connects dispatch operators to analog or digital conventional channels in the system.

There will be two (2) MCG8000 included in this proposal. In addition to the sixteen channels supported on the analog and ASIM ports, the ECCGW is also capable of supporting up to sixteen digital conventional channels via its IP port.

MKM 7000 Console Alias Manager (CAM)
The MKM 7000 Console Alias Manager (CAM) manages the radio unit ID aliases displayed on dispatch positions. It enables agencies that share a radio system to change aliases displayed on their dispatch positions and logging recorders without affecting the aliases displayed at the other agencies on the system.

A typical console uses many types of aliases to provide meaningful, descriptive names instead of numeric ID numbers for different resources on the console, such as:
• Trunking talkgroups and conventional channels
• Aux I/Os
• Secure keys used for voice encryption
• Frequencies on multi-frequency conventional channels
• Private Line (PL) codes on conventional channels
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• Predefined pages
• Radio unit IDs (also called radio PTT IDs)
The CAM supports aliases for radio unit IDs on ASTRO 25 trunking systems, ASTRO 25 conventional systems, MDC 1200 conventional systems, and Advanced SECURENET conventional systems. When SmartX site converters are used with SmartZone or SMARTNET systems, the CAM supports aliases for those types of radio unit IDs as well.

The CAM does not support aliases for systems connected through an ISSI link or non-Motorola Solutions consoles connected through a CSSI link.

The CAM Application will reside in the Configuration Management PC. This PC will connect to the KVM.

Configuration Management Application
The Configuration Manager is used to configure the following equipment in an ASTRO 25 system: MCC 7500E Consoles, ASTRO 25 conventional channel gateways (CCGW), and the Archive Interface Server (AIS), not included in this solution. In addition, the Configuration Manager configures subscriber information for the Packet Data Gateway (PDG), as well as alias information, channel table information, and the main/alternate table for the GCP 8000.

The Configuration Manager application runs on a Microsoft Windows operating system (OS) and can cohabitate on a Console operator position (OP) or can run on a dedicated PC. There should be only one Configuration Manager (CM) that is connected and running continuously and can only be used from the core.

A data versioning/synchronization scheme using the SNMPv3 protocol is implemented between the CM and GCP 8000 and the PDG. The Configuration Manager will provide full and delta configuration downloads with progress status and configuration history status.

A dedicated PC is included in this proposal.

Auxiliary Inputs/Outputs
The proposed console supports Global Auxiliary Inputs/Outputs (Aux I/Os) for remote status indications or remote control through dispatch positions. Global Aux I/Os are typically implemented by hardware that is independent of the dispatch positions in a system and may be accessible to multiple dispatch positions. Aux I/O Servers provide the Aux I/O feature for the consoles.

One MC-EDGE Aux I/O server is included in this proposal.

1.2 DISPATCH CONSOLE CONFIGURATION FOR

LEMOORE POLICE DEPARTMENT
The proposed solution offers the Lemoore Police Department 2 MCC 7500E dispatch positions.

The figure titled “MCC 7500E Dispatch Position” shows an MCC 7500E operator position. 685
Figure 1-4: MCC 7500E Dispatch Position provides a small form factor, familiar GUI, and advanced features.

1.3 EMBRACING INTEROPERABILITY AND

INTEGRATION
Motorola Solutions is an active participant in establishing P25 standards for interoperability. The proposed console is a key component for the interoperability of the ASTRO 25 system. When a situation requires coordination between multiple radio resources (i.e. multiple agencies), the dispatcher can patch together the respective radio resources (see the figure titled "Patching").

Incident conversations are seamless from the moment of the patch initiation and can be recorded like any talkgroup conversation within the Land Mobile Radio (LMR) network. The dispatcher can also take part in and monitor conversations for the duration of the incident, as necessary.
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Figure 1-5: Patching
Radio resources connect to the ASTRO 25 network through a CCGW.

1.3.1 Integration Capable with ASTRO 25 Networks
The proposed dispatch console can seamlessly integrate into an existing or new ASTRO 25 system, without interface boxes, digital voice gateways, or backroom electronics for an integrated, mission-critical network. This tight union between radio infrastructure and console equipment has several operational benefits to Lemoore Police Department.

1.4 MAKING CONSOLES EASY TO OPERATE
Motorola Solutions designs its proposed console to provide mission-critical audio between the dispatcher and users in the field. It is optimized for real-time audio, prioritizing emergency calls over other traffic, and minimizing voice queuing. Using robust error mitigation to maintain call quality even when the system is heavily loaded, the proposed console reduces communication errors that may force dispatchers or radio users to repeat their transmissions.

1.4.1 Customizable Dispatch Interface
The proposed console provides dispatchers with a graphical user interface (GUI) that can be customized by agency or by individual users to optimize user efficiency. Based on dispatcher preference, the proposed GUI can be customized to show details of trunked and conventional RF channels on a per-channel basis.

Busy dispatchers can respond to a missed call by simply clicking on an entry in the Activity Log.

The number of calls and call information displayed in the Activity Log is customizable to suit the needs of the user. The status of Auxiliary I/Os can be easily interpreted from the GUI with the use of familiar graphical icons, such as a door shown open or closed. 687
Elite Dispatch Graphical User Interface
The proposed Elite Dispatch GUI is an enhanced version of Motorola Solutions Gold Elite Dispatch GUI. For existing Gold Elite users, the GUI allows a smooth transition and minimal training for dispatchers. For new users, the graphical icons and customization options make the proposed console GUI easy to learn and operate.

Inbound Event Display
For those users who prefer a call-based GUI, the proposed console supports the Inbound Event Display (IED) GUI. The IED GUI displays incoming radio events in a queue format. The dispatcher can manage and respond to these events directly from the queue.

Filtering and sorting features are available to allow the information in the queue to be tailored to the needs of the dispatcher. The console can be configured to operate in “quiet mode” when using the IED GUI. This is well suited to customers who operate in a Request-To-Talk (RTT) environment.

1.5 DISPATCH CONSOLE SOLUTION COMPONENTS
The proposed components are connected together and to the rest of the ASTRO 25 system on an IP network through console site routers and switches. The console functions as an integrated component of the total radio system and fully participates in system-level features, such as endto-end encryption and Agency Partitioning.

The console connects directly to the radio system’s IP transport network without gateways or interface boxes. Audio processing, encryption, and switching intelligence for dispatch are performed within each software- based dispatch position without additional centralized electronics.

Since the network is IP-based, the system interfaces and components can be distributed physically throughout the network. Some of the available console components are identified below.

1.5.1 MCC 7500E Console Operator Position
The dispatch position supports commercially available accessories, including a USB microphone, USB headset, and USB footswitch, as shown in the figure titled “MCC 7500E Dispatch Position.” The following list describes the components included in the proposed configuration.
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Figure 1-6: MCC 7500E Dispatch Position supports multiple accessories.

Audio Interface Module (AIM)
The USB Audio Interface Module (AIM) acts as an interface between analog devices and the dispatch position and as a general purpose input/output module. The USB AIM supports audio routing between the dispatcher and Motorola Solutions standard peripherals. The USB AIM connects to the MCC 7500E dispatch position with a USB cable.

Personal Computer (PC)
The personal computer included with the dispatch position is Windows-based and certified by Motorola Solutions.

Computer Display
The dispatch position will use a 19” Computer Display.

Enhanced Integrated Instant Recall Recorder (IRR)
The Enhanced IRR is seamlessly integrated with the dispatch position’s software, allowing audio and call data from any radio or telephony resource to be recorded and easily played back. Call data includes PTT IDs, name of resource, start time and date, and stop time and date. Two analog inputs are available for use with recording audio from external devices.

Desktop Speakers
Two (2) audio speakers have been included with each dispatch position and can be configured to transmit audio from a specific channel. Each speaker is a self-contained unit, with individual volume controls, and can be placed on a desktop or mounted on a rack or computer display.

Headset Jack
The dispatch position supports up to two headset jacks, both push-to-talk (PTT) and non-PTTenabled, for simultaneous use by the dispatcher and a supervisor. The headset jack contains two volume controls for the separate adjustment of received radio and telephone audio.

Purpose-built USB Microphone
The microphone controls the dispatch position's general transmit and monitor features through two buttons on its base. The microphone can be fastened down or left loose. It can be used alone or in conjunction with a headset. It connects via USB to the PC. 689
Footswitch
Each dispatch position includes a dual pedal footswitch that controls general transmit and monitor functions.

Redundant Ethernet Connection
The optional redundant Ethernet connections increase MCC 7500E console availability by protecting against the loss of multiple dispatch positions. In the event of a LAN switch failure, the system will automatically detect and switchover with no manual intervention required.

Dispatching operations will not be interrupted.

1.6 VERINT V15.2 RECORDING SOLUTION OVERVIEW
Verint’s Recording solutions provide for full-time recording, selective recording, recording on demand, and dial-in recording across digital and analog telephones, trunked and conventional Land Mobile Radio systems, telephone lines and trunks, IP phones, short message service (SMS), and PC screens. It can record screens while minimizing network usage and storage requirements and can capture screen changes, including mouse movements and keystrokes, without disrupting call handlers.

The requirements of this new system are fairly simple.
 Support recording for eight (8) analog sources; six (6) radio and two (2) telephony  No AIS interface
 Analog provided to Verint’s recorder via CCGW and a 66 block All users will have playback licenses and the limit of users is only that of “Concurrent” user replay sessions, which is equal to the number of Recording Licenses purchased. In this proposal, that is 12 concurrent.

The proposed solution that has been quoted consists of Verint’s consolidated server. This sever is SVR7KH2-CONL0 to support 2 telephony cards (1 each of 8-port cards) , as well as a local storage volume of 1.0 TB of disk space. This disk space is the primary storage location of call storage before the calls are “Archived” to the long-term archive storage location.

For Replay and Incident Management, The Lemoore PD users will have the ability to use the Verint Insight Center application. Verint External RDX drive has been added to support the capability to expand to 16 channels.

Once all records are recorded the Verint v15 system will be configured with one or more Archive Campaigns to support the archiving needs of the customer. As currently designed, the Network Archival location is to be the Verint External RDX Drive. Multiple archive campaigns may be created to run simultaneously to archive the recorded communications to the location(s) of choosing by the customer.
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1.6.1 Solution Design

Figure 1-8 : Verint Solution Design

1.7 CONVENTIONAL BASE RADIO

1.7.1 Architecture
Direct radio frequency (RF) communication – relying solely on the transmitter output power of a portable or mobile radio – is not always enough to successfully network a fleet of field radios throughout a system coverage area. When coverage over a large area or in a building is required, an infrastructure must be added to complete the network.

Conventional systems vary in both size and sophistication. Systems are often configured as single-site or multi-site depending on the coverage or "talk range" that is desired. A basic conventional system consists of a GTR8000 repeater or base station. The system can be expanded to increase system wide coverage by adding equipment to make it a standalone multi-site, voting, simulcast or multi-cast system.
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Single Site
The basic conventional configuration is the single-site system. A single-site system contains either one base station or one repeater, and operates over the distance that the transmitter covers. When a system mobile or portable radio is within range of the station, they are able to communicate to dispatch or other mobile/portable users.

Single-site systems provide excellent service in a small geographical area.

GTR 8000 Base Radio
The GTR 8000 base radio supports Motorola Solutions single, multi-site, and high performance data systems. The modular software design coupled with the Software Download Manager enhances the ability for future upgrades. The GTR 8000 base radio ships with a transceiver, power supply, and power amplifier.

The power supply allows operation from both AC and DC power. Also, the standard battery revert and charging eliminates the need for an Uninterruptible Power Supply in many installations.

One GTR 8000 base radio is needed per channel at each site. The standalone base radio only occupies 3-rack units of space allowing for efficient use of expensive site space.

The Conventional GTR 8000 base radio is future proofed to handle LMR technology changes of the next 10-20 years. Software upgrades are available to refresh the station through:
• Analog 12.5kHz/25kHz
• P25 Phase I Trunking and Conventional (FDMA and LSM)
• High Performance Data (HPD)
• P25 Phase II Trunking TDMA
Three (3) new GTR 8000 Base Radios are included in this proposal.

1.8 APX® ALL-BAND CONSOLETTE
The APX All-Band Consolette provides a low-cost, midpower wireless dispatch solution as an ideal complement to a modern P25 dispatch center. Equipped with leading edge P25 Phase 2 TDMA technology and multi-band
interoperability, the APX All-Band Consolette can also be used as an emergency backup station when infrastructure is offline, or for wireless access to different system types for increased interoperability between agencies.

The APX All-Band Consolette’s P25 operation and compatibility with legacy systems ensures that communications are clear, continuous, and coordinated across multiple users, agencies, and systems. The durable robust metal housing provides durability and allows for easy servicing, while the integrated front panel numeric keypad allows fast access to radio controls. In addition, optional features and benefits of the APX All-Band Consolette include:

APX All-Band Consolette
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• Optional Multi-Band Operation in One Radio – The APX All-Band Consolette delivers the convenience of three radios in one while maintaining APCO TIA receiver specifications. With the APX All-Band, personnel can use one consolette to communicate and provide dispatch operations across multiple digital and analog networks that operate in any three of the following frequency bands: 700 MHz, 800 MHz, VHF, and UHF (R1/R2). • Meets Radio Users’ Needs – The APX All-Band Consolette is compatible with the following optional advanced features and data applications: Programming over Project 25 (POP25), Text Messaging, Over the Air Rekeying (OTAR), and Enhanced Encryption Software Options. It is also capable of Extended Dispatch Operation including: Emergency Alarm ACK Encode, Radio Inhibit/ Uninhibit Encode, Radio Monitor Encode, Radio Check Encode, Status Query Encode, Status Query Response Decode, Status Update Decode, and Message Update Decode.

Seven (7) APX Consolettes are included in this proposal:
• Three (3) UHF APX Consolettes
• One (1) VHF APX Consolettes
• Three (3) Dual Band UHF/VHF APX Consolettes

1.9 WATSON FURNITURE
Watson’s approach to Emergency Communication Center needs has not changed over the years, and in fact since 1986 and with over 2,000 individual Centers installed, Watson has always maintained that Communication Centers need special attention due to the amount of detail and customization that is required to perform the job of dispatching. Engineers and Designers have been tasked with integrating all of the ergonomic features, equipment accessibility issues, environmental concerns, and anthropometrical standards into the design of the console, while keeping the overall footprint of the consoles in a space plan that assures ADA compliance.

Watson’s Console line provides features and benefits that are exclusive to Watson.

1. Watson’s patent pending Dynamic Ergonomic System provides the end user with superior ergonomics. The surface height, monitor height, and focal length adjustment all move independently, and are infinitely adjustable throughout the range of adjustment. The Surface height and monitor height also provide a flush mounted, programmable setting and digital readout. No other manufacturer offers this complete integrated adjustment system. Watson console features 4 lifting legs, and features the most recent generation of integrated electronic anti-rebound mechanism. Watson is the first to offer this new generation leg.

2. Watson’s Environmental Comfort System delivers the ultimate in User Controlled environmental controls. Watson integrated the Environmental Control System into the console face, and the panel allows the end user precise control over the entire work environment. The user can adjust task lighting, ambient lighting, heated forced air, and filtered fresh air through a single interface. The heated forced air device is new and highly efficient, only drawing 400 watts at peak. Watson is the only manufacturer offering this new efficient technology.

3. Technology integration and support. Watson is the only product to offer full hub access from side or floor, with complete lay-in wiring distribution across the bridge and into adjacent 693
consoles. This feature provides fast and efficient initial installation and future additions. The technology hub also offers an active cooling design. The rear door is vented and plumbed to draw in fresh air, filter, and then exit at the door base. The thermally activated fans, with CPU matching CFM specifications, draw the cool filtered air from the bottom of the cabinet through the top mounted access panel with integral diffuser, exiting the heated air from the hub. This active cooling system is unique to the industry, and provides cleaner and cooler technology housing. Another unique technology feature is the integrated, configurable connection ports for the interface of user equipment. The port is built directly into the console and is not an additional piece of equipment.

4. The unique design elements of Watson allow the consoles to be scalable and modular to provide exactly the right solution for your needs, but be flexible to adapt to changes in the future. So, as technology and the way you work changes in the future, your consoles can be easily adapted to meet these changes. The modular design allows the exchange of technology hubs and storage hubs as needed in the center change.

These are four areas with key elements of Watson that are unique to product solution and configuration. The Watson team spent 2 years researching the current issues in the Public Safety market, and has delivered Watson as a truly unique and differentiated console solution.

Each Position Includes:
• 48" High Screens
• Electronically Height Adjustable Work Surface with Techlink + Power • Stationary Monitor Array with Individually Adjustable Monitor Arms - 4 over 4 Configuration
• Built-In Surface Multi Ports for Power/Voice/Data
• Environment Control Package - Includes Forced Air Heat, Cooling Fans, LED Ambient Lighting &
• Dimmable LED Task Lighting
• Technology ridge with Active Ventilation to Accommodate Small Format PCs • Technology Cabinet with Active Ventilation to Accommodate (3)Standard Size PCs • Personal Storage Pallet w/Drawer
• Grounding Bar Kit
• (6) Technology Ports to Include: (4) USB-A, (1) Audio, (1) Data, (1) Phone, (1) USB Charger

1.10 VESTA 9-1-1
A singleback room VESTA 9-1-1 solution is being considered for Lemoore PD. The VESTA solution will be provided in a separate proposal from this effort. 694
SECTION 2

STATEMENT OF WORK
Motorola Solutions is proposing to the Lemoore Police Department the installation and configuration of the following equipment at the specified locations.

Site Name Major Equipment
Lemoore Police Department Main
Office
• One (1) ASTRO Conventional Redundant K2
Core
• Two (2) 1350 W UPS for Backup 25 Minutes
Runtime
• One (1) Configuration Manager
• One (1) MKM 7000 Console Alias Manager
• One (1) GCP 8000 Conventional Site Controller
• Two (2) MCG8000 Enhanced Conventional
Channel Gateways
• Seven (7) APX Consolettes
• One (1) MC-Edge for Aux I/O
• One (1) Verint Analog Logging Solution
• Spares
Lemoore Police Department
Dispatch
• Four (4) MCC 7500E Consoles
• Four (4) 19” Non-Touch Monitors
• Four (4) 900 W UPS for 25 Minutes Runtime
• Watson Furniture
Remote Sites • Three (3) GTR 8000 Base Radios for PD1, PD2 and FD
The document delineates the general responsibilities between Motorola Solutions and the Lemoore Police Department as agreed to by contract.

2.1 RESPONSIBILITY MATRIX
This section delineates the responsibilities between Motorola and Lemoore Police Department (Customer) as agreed to by contract.

Tasks Motorola Customer

PROJECT INITIATION
Contract Finalization and Team Creation
Execute contract and distribute contract documents. X X Assign a Project Manager as a single point of contact. X X 695
Tasks Motorola Customer
Assign resources. X X
Schedule project kickoff meeting. X X
Deliverable: Signed contract, defined project team, and scheduled project kickoff meeting.

Project Administration
Ensure that project team members attend all
meetings relevant to their role on the project.

X X
Set up the project in the Motorola Solutions
information system.

X
Record and distribute project status meeting minutes. X Maintain responsibility for third-party services
contracted by Motorola Solutions.

X
Complete assigned project tasks according to the
project schedule.

X X
Submit project milestone completion documents. X
Upon completion of tasks, approve project milestone
completion documents.

X
Conduct all project work Monday thru Friday, 7:30
a.m. to 5:00 p.m.).

X
Deliverable: Completed and approved project milestones throughout the project.

Project Kickoff and Design Review
Introduce team, review roles, and decision authority. X X Present project scope and objectives. X
Review SOW responsibilities and project schedule. X X
Present the system design and operational
requirements for the solution.

X
Present installation plan. X
Present preliminary cutover plan and methods to
document final cutover process. X
Present configuration and details of sites required by
system design. X
Validate that Customer site(s) can accommodate
proposed equipment.

X X
Provide approvals required to add equipment to
proposed existing sites. X
696
Tasks Motorola Customer
Review safety, security, and site access procedures. X
Present equipment layout plans and system design
drawings.

X
Provide backhaul performance specifications and
demarcation points.

X
Provide heat load and power requirements for new
equipment.

X
Provide for heat load and power requirements as
specified by Motorola for new equipment.

X
Provide information on existing system interfaces. X
Assume liability and responsibility for proving all
information necessary for complete installation.

X
Assume responsibility for issues outside of Motorola
Solutions’ control.

X
Review and update design documents, including
System Description, Statement of Work, Project
Schedule, and Acceptance Test Plan, based on
Design Review agreements.

X
Provide minimum acceptable performance
specifications for customer provided hardware,
software, LAN, WAN and internet connectivity.

X
Provide minimum acceptable performance as
specified by Motorola for customer provided
hardware, software, LAN, WAN and internet
connectivity.

X
Execute Change Order (if any) in accordance with all
material changes to the Contract resulting from the
Design Review.

X
Deliverable: Finalized design documentation based upon “frozen” design, along with any relevant Change Order documentation.

SITE PREPARATION
Site Access
Provide site owners/managers with written notice to
provide entry to sites identified in the project design documentation.

X
Obtain site licensing and permitting, including site
lease/ownership, zoning, permits, regulatory
approvals, easements, power, and telco connections,
if required.

X
697
Tasks Motorola Customer
Deliverable: Access, permitting, and licensing necessary to install system equipment at each site.

General Facility Improvements
Provide adequate HVAC, grounding, lighting, cable
routing, and surge protection based upon Motorola
Solutions’ Standards and Guidelines for
Communication Sites (R56)
X
Provide adequate rack/cabinet space to
accommodate new equipment.

X
Ensure the resolution of environmental and
hazardous material issues at each site including, but
not limited to, asbestos, structural integrity (tower,
rooftop, water tank, etc.), and other building risks.

X
Ensure that electrical service will accommodate
installation of system equipment, including isolation
transformers, circuit breakers, surge protectors, and
cabling.

X
Provide obstruction-free area for the cable run
between the demarcation point and system
equipment.

X
Provide structure penetrations (wall or roof) for
transmission equipment (e.g. antennas, microwave
radios, etc.).

X
Supply interior building cable trays, raceways,
conduits, and wire supports.

X
Pay for usage costs of power and generator fueling,
both during the construction and installation effort, and on an ongoing basis.

X
Deliverable: Sites meet physical requirements for equipment installation.

SYSTEM INSTALLATION
Equipment Order and Manufacturing
Create equipment order and reconcile to contract. X
Manufacture Motorola Solutions-provided equipment
necessary for system based on equipment order.

X
Procure non-Motorola Solutions equipment necessary
for the system.

X
Deliverable: Equipment procured and ready for shipment.

Equipment Shipment and Storage
698
Tasks Motorola Customer
Provide secure location for solution equipment. X
Pack and ship solution equipment to the identified, or
site locations.

X
Receive solution equipment. X
Inventory solution equipment. X
Deliverable: Solution equipment received and ready for installation Field System Staging
Provide information on existing system interfaces,
room layouts, or other information necessary for the
assembly to meet field conditions.

X
Set up and rack the solution equipment. X
Cut and label the cables with to/from information to
specify interconnection for field installation and future servicing needs.

X
Complete the cabling/connecting of the subsystems to
each other (“connectorization” of the subsystems). X
Assemble required subsystems to assure system
functionality. X
Power up, load application parameters, program, and
test all staged equipment.

X
Confirm system configuration and software
compatibility with the existing system.

X
Inventory the equipment with serial numbers and
installation references.

X
Perform factory functional acceptance tests of system
features – Customer will not be attending.

X
Deliverable: System staged and ready for shipment.

General Installation
Deliver solution equipment to installation location. X
Coordinate receipt of and inventory solution
equipment with designated contact. X
699
Tasks Motorola Customer
Install all proposed fixed equipment as outlined in the System Description based upon the agreed-upon floor
plans, connecting audio and control cables to connect
equipment to the power panels or receptacles, and
audio/control line connection points. Installation
performed in accordance with R56 standards and
state/local codes.

X
Provide system interconnections that are not
specifically outlined in the system design, including
dedicated phone circuits, radio transmission cables,
microwave links, or other types of connectivity.

X
Install and terminate all network cables between site
routers and network demarcation points.

X
Ensure that Type 1 and Type 2 AC suppression is
installed to protect installed equipment.

X
Install Consolette lines and antennas prior to
backroom equipment installation.

X
Connect installed equipment to the existing lines and
antennas (RFDS).

X
Connect installed equipment to the provided ground
system.

X
Label equipment, racks, and cables. X
Identify circuits for connection to console and a
demarcation point located within 25 feet of the
console interface.

X
Perform preliminary audit of installed equipment to
ensure compliance with requirements and R56
standards.

X
Note any required changes to the installation for
inclusion in the “as-built” system documentation.

X
Remove, transport, and dispose of old equipment. X
Deliverable: Equipment installed.

Console System Installation and Configuration
Identify circuits for connection to console and a
demarcation point located within 25 feet of the
console interface.

X
Provide desk space for four (4) new Mercury
Standard Consoles desk furniture.

X
700
Tasks Motorola Customer
Tasks Motorola Customer
Install four (4) MCC 7500E consoles with 19” nontouch monitors in the Dispatch Center.X Provide space in equipment room for Lemoore PD’s
new KVM for the CAM and Configuration
Management PC to be displayed. X
Connect console to circuit demarcation points. X
Install purchased peripheral console equipment in
accordance with R56 standards and state/local codes.

X
Provide all Cat6 cable to connect the consoles to the
switches in the backroom (2 recommended per
console)
X
Permanently install, cable, and ground equipment in
the backroom in customer provided cabinet space.

X
Develop templates for console programming. X
Perform console programming and configuration. X
Deliverable: Console system equipment installation completed.

SYSTEM OPTIMIZATION AND TESTING
R56 Site Audit
Perform R56 site-installation quality-audits, verifying proper physical installation and operational
configurations.

X
Create site evaluation report to verify site meets or
exceeds requirements, as defined in Motorola
Solutions’ R56 Standards and Guidelines for
Communication Sites.

X
Deliverable: R56 Standards and Guidelines for Communication Sites audits completed successfully.

Solution Optimization
Verify that all equipment is operating properly and that all electrical and signal levels are set accurately. X
Verify that all audio and data levels are at factory
settings. X
Verify communication interfaces between devices for
proper operation. X
Ensure that functionality meets manufacturers’
specifications and complies with the final configuration established during design review or system staging.

X
701
Tasks Motorola Customer
Deliverable: Completion of System Optimization.

Tasks Motorola Customer
Functional Acceptance Testing
Verify the operational functionality and features of the solution supplied by Motorola Solutions, as
contracted.

X
Witness the functional testing. X
Document all issues that arise during the acceptance
tests.

X
If any major task for the system as contractually
described fails during the Customer acceptance
testing or beneficial use, repeat that particular task
after Motorola Solutions determines that corrective
action has been taken.

X
Resolve any minor task failures before Final System
Acceptance.

X
Document the results of the acceptance tests and
present for review.

X
Review and approve final acceptance test results. X
If any major task as contractually described fails,
repeat that particular task after Motorola Solutions
determines that corrective action has been taken.

X
Document all issues that arise during the acceptance
tests. X
Document the results of the acceptance tests and
present to the Customer for review. X
Resolve any minor task failures before Final System
Acceptance. X
Deliverable: Completion of functional testing and approval by Customer.

PROJECT TRANSITION
Cutover
Finalize Cutover Plan. X X
Conduct cutover meeting with relevant personnel to
address both how to mitigate technical and
communication problem impacts to the users during
cutover and during the general operation of the
system.

X
702
Tasks Motorola Customer
Notify the personnel affected by the cutover of the
date and time planned for cutover.

X
Tasks Motorola Customer
Provide ongoing communication with users regarding
the project and schedule.

X X
Cut over console system. X
Resolve punchlist items, documented during the
Acceptance Testing phase, in order to meet all the
criteria for final system acceptance.

X
Assist Motorola with resolution of identified punchlist items by providing support, such as access to the
sites, equipment and system, and approval of the
resolved punchlist items.

X
Deliverable: Migration to new system completed, and punchlist items resolved.

PROJECT TRANSITION
Transition to Warranty
Review the items necessary for transitioning the
project to warranty support and service.

X
Motorola Solutions to provide services during year 1
warranty which align with the proposed services.

Additional out-years have been included as an option
for Essential Plus and SUA II post-warranty services.

X
Provide a Customer Support Plan detailing the
warranty support associated with the contract
equipment.

X
Participate in the Transition Service/Project Transition Certificate (PTC) process. X
Provide a Customer Support Plan detailing the
warranty support associated with the contract
equipment.

X
Participate in the Transition Service/Project Transition Certificate (PTC) process.

X
Deliverable: Service information delivered and approved by Customer Finalize Documentation and System Acceptance
Resolve punchlist items, documented during the
Acceptance Testing phase, in order to meet all the
criteria for final system acceptance.

X
703
Tasks Motorola Customer
Assist Motorola Solutions with resolution of identified punchlist items by providing support, such as access
to the sites, equipment and system, and approval of
the resolved punchlist items.

X
Provide manufacturer’s installation material, part list and other related material to Customer upon project
completion.

X
Tasks Motorola Customer
Provide an electronic as-built system manual on CD
or other Customer preferred electronic media. The
documentation will include the following:
 Site Block Diagrams.
 Site Floor Plans.
 Site Equipment Rack Configurations.
 ATP Test Checklists.
 Functional Acceptance Test Plan Test Sheets and
Results.
 Equipment Inventory List.
 Console Programming Template (where applicable).
 Maintenance Manuals (where applicable).
 Technical Service Manuals (where applicable).

Drawings will be delivered in Adobe PDF format.

X
Receive and approve documentation. X
Execute Final Project Acceptance. X X
Deliverable: All required documents are provided and approved. Final Project Acceptance.

2.2 MOTOROLA SOLUTIONS RESPONSIBILITIES
Motorola Solutions general responsibilities include the following:
♦ Perform the installation of the Motorola Solutions supplied equipment described above. ♦ Schedule the implementation in agreement with the Lemoore Police Department. ♦ Coordinate the activities of all Motorola Solutions subcontractors under this contract. ♦ Administer safe work procedures for installation.
♦ Provide the Lemoore Police Department with the appropriate system interconnect specifications.
704

2.3 LEMOORE POLICE DEPARTMENT

RESPONSIBILITIES
The Lemoore Police Department will assume responsibility for the installation and performance of all other equipment and work necessary for completion of this project that is not provided by Motorola Solutions. The Lemoore Police Department’s general responsibilities include the following:
♦ Provide all buildings, equipment shelters, and towers required for system installation. ♦ Provide cables, antennas and RFDS required for system installation. ♦
♦ Insure communications sites meet space, grounding, power, and connectivity requirements for the installation of all equipment.
♦ Obtain all licensing, site access, or permitting required for project implementation. ♦ Obtain frequencies for project as required.
♦ Provide required system interconnections.
♦ The Lemoore Police Department will provide a dedicated delivery point, such as a warehouse, for receipt, inventory and storage of equipment prior to delivery to the site(s).
♦ Coordinate the activities of all the Lemoore Police Department’s vendors or other contractors.

2.4 ASSUMPTIONS
Motorola Solutions has made several assumptions in preparing this proposal, which are noted below.
♦ All existing sites or equipment locations will have sufficient space available for the system described as required/specified by R56.
♦ Motorola Solutions has proposed 7.5’ racks.
♦ All existing sites or equipment locations will have adequate electrical power (and backup power, if necessary) in the proper phase and voltage and site grounding to support the requirements of the system described.
- Demarcation is the Motorola Solutions proposed hardware itself ♦ Any site/location upgrades or modifications are the responsibility of Lemoore Police Department.
♦ All required approved local, State or Federal, FCC/FAA, and any other permits as may be required for the installation and operation of the proposed equipment are the responsibility of Lemoore Police Department.
♦ Any applicable frequencies and FCC/FAA licensing will be the responsibility of Lemoore Police Department.
♦ Existing frequencies will be re-used for the proposed system equipment. ♦ Any required system interconnections not specifically outlined here will be provided by Lemoore Police Department. These may include dedicated phone circuits, radio transmission cables, microwave links, Ethernet links or other types of connectivity. ♦ Any necessary demarcation points are defined as the Motorola Solutions-provided equipment. This includes demarcation for the following services:
- 120VAC/ -48DC Power & Circuits
- Backup Power
- Grounding
705
- Communication Circuits and backhaul links between sites ♦ UPS with at least 25-minute runtime per site are included in this proposal. ♦ The power loading of the UPS was designed to accommodate only Motorola Solutions supplied equipment.
♦ No coverage guarantee is included or implied for this proposal. ♦ Motorola Solutions is not responsible for interference caused or received by the Motorola Solutions provided equipment except for interference that is directly caused by the Motorola Solutions provided transmitter(s) to the Motorola Solutions provided receiver(s). Should Lemoore Police Department’s system experience interference, Motorola Solutions can be contracted to investigate the source and recommend solutions to mitigate the issue.
♦ All existing towers and or antenna mounting locations will have adequate space and size to support the antenna network requirements of the system described. ♦ Any tower stress analysis or tower upgrade requirements are the responsibility of the Lemoore Police Department.
♦ Antenna and lines are not included in this proposal.
♦ Lemoore Police Department will provide all the antenna, lines and RFDS needed for the consolettes and base radios. Motorola will sweep test all of those lines. If these lines do not meet Motorola’s specifications, Lemoore Police Department will replace them. ♦ The Lemoore Police Department is responsible for providing an appropriate antenna mounting structures and coax/cable pathways to the equipment room racks. Motorola Solutions has also assumed a standard over the ground coax installation. ♦ Coring of a floor, wall or ceiling is not included.
♦ Standard spares for the Core, Dispatch Consoles and Verint IP Voice Recorder are included in the proposal.
♦ Verint IP Voice Recorder with eight (8) simultaneous audio sources in six (6) radio and two (2) telephony are included in this design.
♦ Archiving Interface Server (AIS) is not included in this proposal. ♦ Any CAD or any 3rd party upgrades or reconfigurations will be the responsibility of Lemoore Police Department.
♦ Any 3rd party interfaces including paging, CAD, 9-1-1 and telephony (if applicable) will be addressed outside of the scope of this proposal.
♦ Performance bond is not required.
♦ Prevailing wage is required for the Watson furniture installation. ♦ Prevailing wage is not required for the installation of the MCC7500E consoles, backroom equipment, nor Verint Analog Logger.
♦ Work is performed on non-holidays during normal business hours, Monday – Friday, 8am – 5pm.
706
SECTION 3

EQUIPMENT LIST
This section lists the equipment necessary for the proposed solution.

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K-Series Core Site CORE 1 - 1 SQM01SUM0237 SINGLE ZONE CONV NON-RED CORE K-Series Core Site CORE 1 a 1 CA02259AA ADD: Redundancy K-Series Core Site CORE 1 b 1 CA01663AB ADD: RACK
K-Series Core Site CORE 2 - 1 TRN7343 SEVEN AND A HALF FOOT RACK K-Series Core Site RACK 3 - 1 DS11011188
PDU, 120/240 SPLIT PH OR N+1 REDUNDANT, 60A MAX

PER PHASE, SIX DEDICAT
K-Series Core Site RACK 4 - 4 DS3750295
BREAKER, 5 AMP, CB UL 489 LISTED FOR AC EDGE II
(1101-1188)
K-Series Core Site RACK 5 - 4 DS3750296
BREAKER, 10 AMP, CB UL 489 LISTED FOR AC EDGE II
(1101-1188)
K-Series Core Site RACK 6 - 4 DS3750297
BREAKER, 15 AMP, CB UL 489 LISTED FOR AC EDGE II
(1101-1188)
K-Series Core Site RACK 7 - 2 DS1101990
SPD, SHIELDED RJ-45 JACK, SINGLE LINE GBE
(1000MBPS) R56 COMPLIANT
K-Series Core Site RACK 8 - 1 DSTSJADP
RACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH

SERIES DATA SPDS
K-Series Core Site RACK 9 - 1 DDN9748 19 INCH BLACK SHELF K-Series Core Site POWERSURGE 10 - 2 DSRMP615A
SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6)
15A NEMA 5-15 OUTLETS
K-Series Core Site UPS 11 - 2 DS9PXXR13501026S
UPS, 9PX, 1350W, 120V, SOFTWIRED, 26 MIN RUNTIME

RACK MOUNT
K-Series Core Site CONFIG MGR 12 - 1 TT3903B Z2 G5 MINI WORKSTATION NON RETURNABLE K-Series Core Site CONFIG MGR 13 - 1 T8742 MCAFEE FOR WINDOWS CLIENT, A2019.2 K-Series Core Site CONFIG MGR 14 - 1 T8719 WINDOWS SUPP TRANS CONFIG, A2019.2 K-Series Core Site KVM 15 - 1 DDN2093
17IN LCD DRAWER WITH KEYBOARD AND MOUSE, KVM
8 PORTS, CABLES
Lemoore PD1 CONV_GTR 16 - 1 T7039 GTR 8000 Base Radio
Lemoore PD1 CONV_GTR 16 a 1 CA03678AA ADD: ASTRO SYSTEM RELEASE 2021.1 Lemoore PD1 CONV_GTR 16 b 1 X640AL ADD: UHF R2 (435-524 MHZ) Lemoore PD1 CONV_GTR 16 c 1 CA01948AA ADD: DIGITAL CONVENTIONAL SOFTWARE Lemoore PD1 CONV_GTR 16 d 1 CA01400AA ADD: POWER CABLE, DC Lemoore PD1 CONV_GTR 16 e 1 CA03111AA ADD: CEC COMPLIANCE Lemoore PD1 CONV_GTR 16 f 1 X265AP ADD: BR PRESELECTOR 380-512 MHZ Lemoore PD1 CONV_GTR 16 g 1 X153AW ADD: RACK MOUNT HARDWARE Lemoore PD1 CONV_GTR 16 h 1 CA01953AA ADD: POWER EFFICIENCY PACKAGE Lemoore PD2 CONV_GTR 17 - 1 T7039 GTR 8000 Base Radio
707

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Lemoore PD2 CONV_GTR 17 a 1 CA03678AA ADD: ASTRO SYSTEM RELEASE 2021.1 Lemoore PD2 CONV_GTR 17 b 1 X640AL ADD: UHF R2 (435-524 MHZ) Lemoore PD2 CONV_GTR 17 c 1 CA01948AA ADD: DIGITAL CONVENTIONAL SOFTWARE Lemoore PD2 CONV_GTR 17 d 1 CA01400AA ADD: POWER CABLE, DC Lemoore PD2 CONV_GTR 17 e 1 CA03111AA ADD: CEC COMPLIANCE Lemoore PD2 CONV_GTR 17 f 1 X265AP ADD: BR PRESELECTOR 380-512 MHZ Lemoore PD2 CONV_GTR 17 g 1 X153AW ADD: RACK MOUNT HARDWARE Lemoore PD2 CONV_GTR 17 h 1 CA01953AA ADD: POWER EFFICIENCY PACKAGE Lemoore FD CONV_GTR 18 - 1 T7039 GTR 8000 Base Radio
Lemoore FD CONV_GTR 18 a 1 CA03678AA ADD: ASTRO SYSTEM RELEASE 2021.1 Lemoore FD CONV_GTR 18 b 1 X530BG ADD: VHF (136-174 MHZ) Lemoore FD CONV_GTR 18 c 1 CA01949AA ADD: ANALOG ONLY CONV SW Lemoore FD CONV_GTR 18 d 1 CA01400AA ADD: POWER CABLE, DC Lemoore FD CONV_GTR 18 e 1 CA03111AA ADD: CEC COMPLIANCE Lemoore FD CONV_GTR 18 f 1 X153AW ADD: RACK MOUNT HARDWARE Lemoore FD CONV_GTR 18 g 1 CA01953AA ADD: POWER EFFICIENCY PACKAGE Dispatch OP_POS 19 - 1 B1948 MCC 7500E DISPATCH POSITION LICENSES Dispatch OP_POS 19 a 4 UA00653AA ADD: BASIC CONSOLE OPERATION Dispatch OP_POS 19 b 4 UA00655AA ADD: ADVANCED CONVENTIONAL OPERATION Dispatch OP_POS 19 c 4 UA00249AA ADD: 15 RADIO RESOURCES LICENSE Dispatch OP_POS 19 d 4 UA00661AA ADD: ENHANCED IRR
Dispatch OP_POSIT 20 - 1 B1949 MCC 7500E SOFTWARE DVD
Dispatch OP_POSIT 21 - 0 DSTG191B TECH GLOBAL EVOLUTION SERIES 19INCH NON TOUCH Dispatch OP_POSIT 22 - 4 TT3903B Z2 G5 MINI WORKSTATION NON RETURNABLE Dispatch OP_POSIT 23 - 8 B1952 SPEAKER, DESKTOP, USB
Dispatch OP_POSIT 23 a 8 CA03405AA ADD: POWER SUPPLY WITH DC CORD Dispatch OP_POSIT 23 b 8 CA03406AA ADD: AC LINE CORD, NORTH AMERICA Dispatch OP_POSIT 23 c 8 CA03413AA ADD: USB CABLE, TYPE A TO TYPE C, 4.5M Dispatch OP_POSIT 24 - 4 B1941 USB AUDIO INTERFACE MODULE Dispatch OP_POSIT 25 - 4 B1951 MICROPHONE, DESKTOP, USB Dispatch OP_POSIT 25 a 4 CA03413AA ADD: USB CABLE, TYPE A TO TYPE C, 4.5M Dispatch OP_POSIT 26 - 8 B1913 MCC SERIES HEADSET JACK
Dispatch OP_POSIT 27 - 4 DSTWIN6328A PROVIDES ONE DUAL PEDAL FOOTSWITCH Dispatch OP_POSIT 28 - 4 T8742 MCAFEE FOR WINDOWS CLIENT, A2019.2 Dispatch OP_POSIT 29 - 1 DSF2B56AA USB EXTERNAL DVD DRIVE Dispatch OP_POSIT 30 - 4 DSST7300U3M STARTECH 7 PORT USB 3.0 HUB Dispatch OP_POSIT 31 - 4 T8806A WINDOWS SUPP TRANS CONFIG, A2020.1/A2021.1 708

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Dispatch POWERSURGE 32 - 4 DSRMP615A
SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6)
15A NEMA 5-15 OUTLETS
Dispatch UPS 33 - 4 DS9PXXT09001024S
UPS, 9PX, 900W, 120V, SOFTWIRED, 24 MIN RUNTIME
TOWER
Dispatch AUX_IO 34 - 1 F0016A MC IOT MAIN MODEL
Dispatch AUX_IO 34 a 1 VA00147 ADD: FRONT CABLE COVERS
Dispatch AUX_IO 34 b 1 VA01370AA ADD: MC-EDGE
Dispatch AUX_IO 34 c 1 VA00985AA ADD: NO PIGGY_ MC-EDGE Dispatch AUX_IO 34 d 2 VA00989AA ADD: 8DO EE 16DI 5-18 V /DRY Dispatch AUX_IO 34 e 1 VA00009 ADD: AC POWER SUPPLY UNIT 12V / 5A DC OUTPUT Dispatch AUX_IO 34 f 1 VA00155 ADD:DC POWER CABLE
Dispatch AUX_IO 35 - 1 DSIABDIN4
PANDUIT IABDIN4 4 RACK UNIT DIN RAIL FOR EIA 19"
MOUNT
Dispatch AUX_IO 36 - 1 FHN1668 TERM BLOCK & CONN WIRED M25T68 Dispatch AUX_IO 37 - 1 FHN0057 DIN RAIL STOPPER
Dispatch AUX_IO 38 - 1 CDN6135 CABLE ASSY 25 PR M-NONE 25FT Dispatch AUX_IO 39 - 1 QRN5066 PUNCHBLOCK W/PANEL
Dispatch CCGW 40 - 1 SQM01SUM0333 MCG 8000 CONVENTIONAL GATEWAY Dispatch CCGW 40 a 1 CA03714AA ADD: AC POWER
Dispatch CCGW 40 b 4 CA03718AA ADD: ANALOG 4WIRE INTERFACE Dispatch CCGW 40 c 4 CA03717AA ADD: ACIM INTERFACE
Dispatch CCGW 41 - 1 SQM01SUM0333 MCG 8000 CONVENTIONAL GATEWAY Dispatch CCGW 41 a 1 CA03714AA ADD: AC POWER
Dispatch CCGW 41 b 4 CA03718AA ADD: ANALOG 4WIRE INTERFACE Dispatch CCGW 41 c 4 CA03717AA ADD: ACIM INTERFACE
Dispatch CAM 42 - 1 BVN1013 MKM 7000 Console Alias Manager Software Dispatch LOG_REC 43 - 1
DQ060120225915J
M2 VERINT LOGGING RECORDER
Optional - Spares SPARES 44 - 1 B1941 USB AUDIO INTERFACE MODULE Optional - Spares SPARES 45 - 1 B1952 SPEAKER, DESKTOP, USB Optional - Spares SPARES 45 a 1 CA03405AA ADD: POWER SUPPLY WITH DC CORD Optional - Spares SPARES 45 b 1 CA03406AA ADD: AC LINE CORD, NORTH AMERICA Optional - Spares SPARES 45 c 1 CA03413AA ADD: USB CABLE, TYPE A TO TYPE C, 4.5M Optional - Spares SPARES 46 - 1 B1951 MICROPHONE, DESKTOP, USB Optional - Spares SPARES 46 a 1 CA03413AA ADD: USB CABLE, TYPE A TO TYPE C, 4.5M Optional - Spares SPARES 47 - 1 B1913 MCC SERIES HEADSET JACK Optional - Spares SPARES 48 - 1 TT3903B Z2 G5 MINI WORKSTATION NON RETURNABLE Optional - Spares SPARES 49 - 1 SQM01SUM0333 MCG 8000 CONVENTIONAL GATEWAY Optional - Spares SPARES 49 a 1 CA03714AA ADD: AC POWER Optional - Spares SPARES 49 b 4 CA03718AA ADD: ANALOG 4WIRE INTERFACE 709

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Y NOMENCLATURE DESCRIPTION
Optional - Spares SPARES 49 c 4 CA03717AA ADD: ACIM INTERFACE Optional - Spares SPARES 50 - 1 T8492 SITE ROUTER & FIREWALL- AC Optional - Spares SPARES 50 a 1 CA03445AA ADD: MISSION CRITICAL HARDENING Optional - Spares SPARES 50 b 1 CA03448AA ADD: STATEFUL FIREWALL Optional - Spares SPARES 51 - 1 CLN1868 2930F 24-PORT SWITCH Optional - Spares SPARES 52 - 1 DLN6893 FRU: XCVR VHF V2 W/OPTION CARD Optional - Spares SPARES 53 - 1 DLN6805 FRU: ENERGY EFFICIENT POWER SUPPLY Optional - Spares SPARES 54 - 1 DLN6898 FRU: FAN MODULE Optional - Spares SPARES 55 - 1 DLN6887 FRU: XCVR UHF R2 V2 PWR EFF OPT CRD APX - PD1
APX
CONSOLETTE 56 - 1 L37TSS9PW1 N ALL BAND CONSOLETTE
APX - PD1
APX
CONSOLETTE 56 a 1 L998 ADD: LIMITED FRONT PANEL W/CLOCK/VU APX - PD1
APX
CONSOLETTE 56 b 1 G48 ENH: CONVENTIONAL OPERATION
APX - PD1
APX
CONSOLETTE 56 c 1 GA00469 ENH: EXTENDED DISPATCH APX CONSOLETTE APX - PD1
APX
CONSOLETTE 56 d 1 CA01598 ADD: AC LINE CORD US
APX - PD1
APX
CONSOLETTE 56 e 1 GA05507 DEL: DELETE 7/800MHZ BAND
APX - PD1
APX
CONSOLETTE 56 f 1 GA05508 DEL: DELETE VHF BAND
APX - PD1
APX
CONSOLETTE 56 g 1 G78 ADD: 3Y ESSENTIAL SERVICE
APX - PD1
APX
CONSOLETTE 56 h 1 G843 ADD: AES ENCRYPTION APX AND ADP
APX - PD1
APX
CONSOLETTE 56 i 1 G806 ENH: ASTRO DIGITAL CAI OP APX
APX - PD1
APX
CONSOLETTE 57 - 1 HKN6233C APX CONSOLETTE RACK MOUNT KIT APX - PD2
APX
CONSOLETTE 58 - 1 L37TSS9PW1 N ALL BAND CONSOLETTE
APX - PD2
APX
CONSOLETTE 58 a 1 L998 ADD: LIMITED FRONT PANEL W/CLOCK/VU APX - PD2
APX
CONSOLETTE 58 b 1 G48 ENH: CONVENTIONAL OPERATION
APX - PD2
APX
CONSOLETTE 58 c 1 GA00469 ENH: EXTENDED DISPATCH APX CONSOLETTE APX - PD2
APX
CONSOLETTE 58 d 1 CA01598 ADD: AC LINE CORD US
APX - PD2
APX
CONSOLETTE 58 e 1 GA05507 DEL: DELETE 7/800MHZ BAND
APX - PD2
APX
CONSOLETTE 58 f 1 GA05508 DEL: DELETE VHF BAND
APX - PD2
APX
CONSOLETTE 58 g 1 G78 ADD: 3Y ESSENTIAL SERVICE
APX - PD2
APX
CONSOLETTE 58 h 1 G843 ADD: AES ENCRYPTION APX AND ADP
710

SUB SYS BLOCK LIM O
Q
T

Y NOMENCLATURE DESCRIPTION
APX - PD2
APX
CONSOLETTE 58 i 1 G806 ENH: ASTRO DIGITAL CAI OP APX
APX - PD2
APX
CONSOLETTE 59 - 1 HKN6233C APX CONSOLETTE RACK MOUNT KIT

APX - PD TAC
APX
CONSOLETTE 60 - 1 L37TSS9PW1 N ALL BAND CONSOLETTE

APX - PD TAC
APX
CONSOLETTE 60 a 1 G843 ADD: AES ENCRYPTION APX AND ADP

APX - PD TAC
APX
CONSOLETTE 60 b 1 L998 ADD: LIMITED FRONT PANEL W/CLOCK/VU

APX - PD TAC
APX
CONSOLETTE 60 c 1 G48 ENH: CONVENTIONAL OPERATION

APX - PD TAC
APX
CONSOLETTE 60 d 1 G806 ENH: ASTRO DIGITAL CAI OP APX

APX - PD TAC
APX
CONSOLETTE 60 e 1 CA01598 ADD: AC LINE CORD US

APX - PD TAC
APX
CONSOLETTE 60 f 1 GA05507 DEL: DELETE 7/800MHZ BAND

APX - PD TAC
APX
CONSOLETTE 60 g 1 GA05508 DEL: DELETE VHF BAND

APX - PD TAC
APX
CONSOLETTE 60 h 1 G78 ADD: 3Y ESSENTIAL SERVICE

APX - PD TAC
APX
CONSOLETTE 60 i 1 GA00469 ENH: EXTENDED DISPATCH APX CONSOLETTE

APX - PD TAC
APX
CONSOLETTE 61 - 1 HKN6233C APX CONSOLETTE RACK MOUNT KIT

APX - FD
APX
CONSOLETTE 62 - 1 L37TSS9PW1 N ALL BAND CONSOLETTE

APX - FD
APX
CONSOLETTE 62 a 1 L998 ADD: LIMITED FRONT PANEL W/CLOCK/VU

APX - FD
APX
CONSOLETTE 62 b 1 G48 ENH: CONVENTIONAL OPERATION

APX - FD
APX
CONSOLETTE 62 c 1 GA00469 ENH: EXTENDED DISPATCH APX CONSOLETTE

APX - FD
APX
CONSOLETTE 62 d 1 QA05751
ADD: NO ENCRYPTION, CLEAR RADIO (NO ADP) (US
ONLY)

APX - FD
APX
CONSOLETTE 62 e 1 CA01598 ADD: AC LINE CORD US

APX - FD
APX
CONSOLETTE 62 f 1 GA05507 DEL: DELETE 7/800MHZ BAND

APX - FD
APX
CONSOLETTE 62 g 1 GA05509 DEL: DELETE UHF BAND

APX - FD
APX
CONSOLETTE 62 h 1 G78 ADD: 3Y ESSENTIAL SERVICE

APX - FD
APX
CONSOLETTE 62 i 1 G241 ENH: SOFTWARE ASTRO READY (ANALOG) APX

APX - FD
APX
CONSOLETTE 63 - 1 HKN6233C APX CONSOLETTE RACK MOUNT KIT APX - MUTIAGENCYAPX
CONSOLETTE 64 - 3 L37TSS9PW1 N ALL BAND CONSOLETTE
APX - MUTIAGENCYAPX
CONSOLETTE 64 a 3 L998 ADD: LIMITED FRONT PANEL W/CLOCK/VU APX - MUTIAGENCYAPX
CONSOLETTE 64 b 3 G48 ENH: CONVENTIONAL OPERATION
711

SUB SYS BLOCK LIM O
Q
T

Y NOMENCLATURE DESCRIPTION
APX - MUTIAGENCYAPX
CONSOLETTE 64 c 3 GA00469 ENH: EXTENDED DISPATCH APX CONSOLETTE APX - MUTIAGENCYAPX
CONSOLETTE 64 d 3 CA01598 ADD: AC LINE CORD US
APX - MUTIAGENCYAPX
CONSOLETTE 64 e 3 GA05507 DEL: DELETE 7/800MHZ BAND
APX - MUTIAGENCYAPX
CONSOLETTE 64 f 3 G78 ADD: 3Y ESSENTIAL SERVICE
APX - MUTIAGENCYAPX
CONSOLETTE 64 g 3 G843 ADD: AES ENCRYPTION APX AND ADP
APX - MUTIAGENCYAPX
CONSOLETTE 64 h 3 G806 ENH: ASTRO DIGITAL CAI OP APX
APX - MUTIAGENCYAPX
CONSOLETTE 64 i 3 W969 ADD: MULTIPLE KEY ENCRYPTION OPERATION APX - MUTIAGENCYAPX
CONSOLETTE 65 - 3 HKN6233C APX CONSOLETTE RACK MOUNT KIT APX - MUTIAGENCYAPX
CONSOLETTE 66 - 1 HKN6184C CABLE CH, PROGRAMMING,USB
APX - MUTIAGENCYAPX
CONSOLETTE 67 - 1 DSRMP615A
SPD, TYPE 3, 120V RACK MOUNT, 15A PLUG-IN W/ (6)
15A NEMA 5-15 OUTLETS
APX - MUTIAGENCY RACK 68 - 1 TRN7343 SEVEN AND A HALF FOOT RACK APX - MUTIAGENCY RACK 69 - 1 DSTSJADPRACK MOUNT GROUND BAR, 19 IN FOR TSJ AND WPH

SERIES DATA SPDS

FURNITURES -
WATSON FURNITURES 70 - 1

DSFURNITURESLEM
OORE FURNITURES - 4 STANDARD CONSOLES
712
SECTION 4

PROJECT SCHEDULE
713
714
SECTION 5

ACCEPTANCE TEST
PLAN
Lemoore Police Department
MCC 7500E Dispatch Console
In-Field Draft
www.motorolasolutions.com/services/government
Representative 1 Name
Field Program Manager
(XXX) XXX-XXXX
Representative 2 Name
Field Engineer
(XXX) XXX-XXXX
715

5.1 MCC 7100/7500 CONVENTIONAL RESOURCES

5.1.1 Frequency Selectable
Conventional Resource

1. DESCRIPTION
A Resource is selected on the console by placing
the cursor over the Resource, choosing an area and
selecting. The Resource choice area is the region
where the name of the Resource is located (Top
alphanumeric line of the Resource). When selected,
the background of the Radio Resource will turn
white and the border will turn green. Choosing the
Instant Transmit button will send keying commands
to the station.

The Frequency Select option provides the capability
to choose from a number of available frequencies
based on the channel type.

SETUP
RADIO-1 - CONVENTIONAL CHANNEL 1
CONSOLE-1 - CONVENTIONAL CHANNEL 1
VERSION #1.020

2. TEST
Step 1. Using CONSOLE-1, select the first
frequency in the list for the resource.

Step 2. Select the corresponding frequency on
RADIO-1.

Step 3. Verify communications between CONSOLE1 and RADIO-1.

Step 4. Using CONSOLE-1, select another
frequency in the list for the resource.

Step 5. Select the corresponding frequency on
RADIO-1.

Step 6. Verify communications between CONSOLE1 and RADIO-1.

Pass____ Fail____
716
MCC 7100/7500 Conventional Resources

5.1.2 Console Priority

1. DESCRIPTION
Console Operator Positions have ultimate control of
transmitted audio on an assigned resource. The
Console Position has the capability to take control of
an assigned voice channel for a channel/talkgroup
call so that the operator's audio overrides any
subscriber audio. Console priority is a feature that
enables dispatchers to gain immediate access to an
assigned voice channel so that a central point of
audio control exists.

SETUP
RADIO-1 - CONVENTIONAL CHANNEL 1
RADIO-2 - CONVENTIONAL CHANNEL 1
CONSOLE-1 - CONVENTIONAL CHANNEL 1
VERSION #1.040

2. TEST
Step 1. Initiate a call from RADIO-1 on
CONVENTIONAL CHANNEL 1. Keep this
call in progress until the test has completed.

Step 2. Observe that RADIO-2 receives the call.

Step 3. While the call is in progress, key up
CONSOLE-1 on CONVENTIONAL
CHANNEL 1.

Step 4. Observe that RADIO-2 is now receiving
audio from CONSOLE-1 on
CONVENTIONAL CHANNEL 1
Step 5. De-key CONSOLE-1.

Step 6. Verify RADIO-2 now receives RADIO-1
audio.

Step 7. End the CONVENTIONAL CHANNEL 1 call
from RADIO-1.

Pass____ Fail____
717
MCC 7100/7500 Conventional Resources

5.1.3 Alert Tones -
Conventional Channel

1. DESCRIPTION
Pre-defined alert tones can be transmitted on the
selected Radio Resource to subscribers which can
alert members of a channel / talkgroup to a
particular event or signify to radio users special
instructions are to follow. The Console has the ability to send an Alert-Tone signal on selected
conventional or talkgroup resources.

SETUP
RADIO-1 - CONVENTIONAL CHANNEL 1
RADIO-2 - CONVENTIONAL CHANNEL 1
CONSOLE-1 - CONVENTIONAL CHANNEL 1
VERSION #1.030

2. TEST
Step 1. Select CONVENTIONAL CHANNEL 1 on
CONSOLE-1.

Step 2. Select Alert Tone 1 and depress the Alert
Tone button.

Step 3. Verify that RADIO-1 and RADIO-2 hear Alert
Tone 1.

Step 4. Repeat Steps 2-3 for Alert Tone 2 and 3.

Pass____ Fail____
718
MCC 7100/7500 Conventional Resources

5.1.4 Activity Log -
Conventional

1. DESCRIPTION
The MCC7100/7500 Console activity log will show
all traffic for the resource assigned to that console to include the time, radio alias, Channel, PTT ID and
Emergency Call.

The dispatcher has the capability of selecting a
logged call within in the "Activity Log Window" for
instant transmit on the corresponding logged
resource.

This activity log can be logged to a text file for
archival purposes.

Note: The log file in the ops will only be seen if you
first check Log Activity in Elite Admin application
then in folder options uncheck hide hidden system
files. The location will be c:\Program
Data\MCC7500\MessageMonitorLogs.

SETUP
RADIO-1 – CONVENTIONAL CHANNEL 1
RADIO-2 – CONVENTIONAL CHANNEL 2
RADIO-3 – CONVENTIONAL CHANNEL 3
RADIO-4 – CONVENTIONAL CHANNEL 4
CONSOLE-1 – CONVENTIONAL CHANNEL 1,
CONVENTIONAL CHANNEL 2, CONVENTIONAL
CHANNEL 3, CONVENTIONAL CHANNEL 4
VERSION #1.060

2. TEST
Step 1. On CONSOLE-1 select the "Show Activity
Log" button on the tool bar to open the
Activity Log Window.

Step 2. Initiate calls on RADIO-1, RADIO-2, RADIO3 and RADIO-4 to log call information and verify calls are displayed in the activity log
window.

Step 3. Select a logged call in the Activity Log
Window and verify that the Channel Control
Window (CCW) at the top of the Activity log
window changes to the corresponding
resource. Verify the dispatcher is capable of
responding via the instant transmit button.

Step 4. Open the text file created by the Activity Log
and verify call traffic has been archived to
the document file.

Pass____ Fail____
719
MCC 7100/7500 Conventional Resources

5.1.5 Tone Generation on
Conventional Resource

1. DESCRIPTION
This test will demonstrate that the dispatch console
is able to transmit on a conventional resource during
the tone generation period.

SETUP
RADIO-1 - CONVENTIONAL CHANNEL 1
CCGW-1 - CONVENTIONAL CHANNEL 1
CCGW-1 - SITE 1
CONSOLE-1 - CONVENTIONAL CHANNEL 1
CONSOLE-1 - SITE - CONSITE 1
(Note: Use General Transmit by keying up
CONVENTIONAL CHANNEL 1 via console
microphone or footswitch)
VERSION #1.040

2. TEST
Step 1. Send an Alert tone from CONSOLE-1,
followed by a voice announcement.

Step 2. Verify that RADIO-1 hears Alert tone from
CONSOLE-1
Step 3. Verify that RADIO-1 hears audio from
CONSOLE-1 during the Alert Tone Talk
Extend period.

Pass____ Fail____
720
MCC 7100/7500 Conventional Resources

5.1.6 Radio Check

1. DESCRIPTION
Radio Check allows the console operator to
determine if a subscriber is operational or within
range. The subscriber sends the acknowledgment
that it has received the Radio Check.

NOTE: The status/message line must be added to
the Channel Control Window (CCW) of the resource
in order for the "ACKNOWLEDGED" indication to be
visible.

This test can be run using Digital Conventional or
MDC1200 Channels.

SETUP
RADIO-1 - CONVENTIONAL CHANNEL 1
CONSOLE-1 - CONVENTIONAL CHANNEL 1
VERSION #1.030

2. TEST
Step 1. Using CONSOLE-1 select the
CONVENTIONAL CHANNEL 1 Radio
Resource.

Step 2. From the active Radio Resource select the
Radio Check button. Enter the ID or alias of
RADIO-1 in the Radio Check window.

Step 3. Click the "Send" button from the Radio
Check window to initiate the Radio Check.

Step 4. Verify that "ACKNOWLEDGED" is shown on
CONVENTIONAL CHANNEL 1's Channel
Control Window.

Step 5. Turn off RADIO-1.

Step 6. Click the "Send" button from the Radio
Check window to initiate the Radio Check on
RADIO-1.

Step 7. Verify that an error message is logged:
"Send Radio Check failed: Target not
found."
Pass____ Fail____
721

5.2 SIGNOFF CERTIFICATE
By their signatures below, the following witnesses certify they have observed the system Acceptance Test Procedures.

Signatures
WITNESS:

Please Print Name: ________________________________________ Initials:

Please Print Title: ________________________________________ WITNESS:

Please Print Name: ________________________________________ Initials:

Please Print Title: ________________________________________ WITNESS:

Please Print Name: ________________________________________ Initials:

Please Print Title: ________________________________________ ___________________________________Date: _______
___________________________________Date: _______
___________________________________Date: _______
________
________
________
722
SECTION 6

WARRANTY AND

MAINTENANCE
Motorola Solutions will provide the Lemoore Police Department with Warranty services as outlined in the CSSA. In addition, Motorola Solutions will include our Essential Plus Services during the Warranty period. Maintenance and Lifecycle services are described generally below and full statements of work describing the services are available upon request.

6.1 ESSENTIAL PLUS SERVICES OVERVIEW
Motorola Solutions is proposing our Essential Plus Services for ASTRO® 25 infrastructure to provide Lemoore Police Department with the support needed to detect and resolve unforeseen issues. Essential Plus Services consists of the following elements:
• Remote Technical Support.
• Network Hardware Repair.
• Security Update Service (SUS).
• On-site Infrastructure Response.
• Annual Preventive Maintenance.

Together, these elements will help to avoid operational disruptions and maintain the value of Lemoore Police Department’s communications investment.

6.2 ESSENTIAL PLUS ELEMENT DESCRIPTIONS
The following sections describe the elements proposed for Lemoore Police Department’s ASTRO 25 infrastructure.

6.2.1 Remote Technical Support
Motorola Solutions’ Centralized Managed Support Operations (CMSO) will provide Remote Technical Support for infrastructure issues that require specific technical expertise. Experienced technical support specialists will be available to consult with Lemoore PD to help diagnose, troubleshoot, and resolve infrastructure issues. Service Desk maintenance procedures and incident resolution techniques are based on ISO 9001 and TL 9000 standards.

6.2.2 Network Hardware Repair
To restore Lemoore Police Department’s ASTRO 25 network components if they malfunction, Motorola Solutions will repair Motorola Solutions-provided infrastructure equipment. This includes select third-party infrastructure equipment supplied by Motorola Solutions. Motorola Solutions will ship and return repaired equipment, and will coordinate the repair of third-party solution components.
723

6.2.3 Security Update Service
Commercial security software updates are often designed without consideration for specialized systems like radio communications networks. Therefore, they may at sometimes inadvertently disrupt ASTRO 25 networks such as the one proposed to Lemoore PD. Motorola Solutions will test anti-virus, operating system, and other software patches to check their compatibility with ASTRO 25.

Once tested, Motorola Solutions will post the updates to a secured extranet website and send an email notification to Lemoore PD. If there are any recommended configuration changes, warnings, or workarounds, Motorola Solutions will provide detailed documentation along with the updates on the website. When tested updates have been posted, Lemoore PD will need to download and install them.

6.2.4 On-site Infrastructure Response
Motorola Solutions will provide repair service from trained and qualified technicians. Once dispatched, technicians will travel to Lemoore Police Department’s ASTRO 25 network location to diagnose issues and restore functionality. These technicians will run diagnostics on hardware to identify defective components, and repair or replace them as appropriate. Infrastructure Response times are based on a given issue’s impact on overall system function.

Travel times and service levels are governed by local geography. Motorola Solutions will provide additional information in the Statement of Work for ASTRO 25 Essential Plus Services and in the Customer Support Plan agreed between Lemoore PD and Motorola Solutions.

6.2.5 Annual Preventive Maintenance
Motorola Solutions will annually test and service network components. Qualified field technicians will perform routine hands-on examination and diagnostics of network equipment to keep them operating according to original manufacturer specifications.

6.3 MOTOROLA SOLUTIONS SERVICE DELIVERY

ECOSYSTEM
Essential Plus Services are delivered through a tailored combination of field service personnel, centralized teams, product repair depots, and MyView Portal. These service resources will collaborate to swiftly analyze network issues, accurately diagnose root causes, and efficiently resolve issues to return the network to normal operation.

Motorola Solutions services will be delivered by staff experienced in servicing mission-critical networks. Motorola Solutions uses the Information Technology Infrastructure Library (ITIL) framework to define service tasks based on industry-recognized best practices. As staff perform tasks, service incident information will be available to Lemoore Police Department’s administrators and personnel through MyView Portal.

Service activities and Motorola Solutions’ service team are described in more detail below. 724

6.3.1 Centralized Managed Support Operations
The cornerstone of Motorola Solutions’ support process is the Centralized Managed Support Operations (CMSO) organization. This TL 9000/ISO 9001-certified organization is staffed 24x7x365 by experienced service desk specialists, security analysts, and operations managers.

The CMSO houses critical central functions, including the Service Desk.

The CMSO Service Desk will serve as a single point of contact for services. It processes service requests, service incidents, change requests, and dispatching. The Service Desk communicates necessary information to stakeholders, bridging communications among Lemoore PD, Motorola Solutions, and third-party subcontractors.

Service Desk teams record, track, and update incidents through the Motorola Solutions Customer Relationship Management (CRM) system. They document and respond to inquiries, requests, concerns, and service tickets. When an incident is initiated, the CMSO will engage with teams to resolve that incident. The CMSO will escalate to new teams when needed.

Depending on the incident, the CMSO will coordinate incident resolution with local field service and authorized repair depots.

6.3.2 Field Service
Motorola Solutions authorized and qualified field service technicians will perform the On-site Infrastructure Response service, repair malfunctioning hardware in the field, and conduct preventive maintenance tasks. These technicians will coordinate with the Service Desk, technical support teams, and product engineering as needed to resolve incidents.

6.3.3 Repair Depot
The Motorola Solutions Repair Depot will provide Lemoore PD with a central repair location.

This will eliminate the need to send network equipment to multiple vendor locations for repair.

Motorola Solutions tracks products sent to the Depot via a case management system throughout the repair process. This system will enable Lemoore Police Department’s representatives to check repair status, from inbound shipment to return.

6.3.4 Customer Support Manager
A Motorola Solutions Customer Support Manager (CSM) will be Lemoore Police Department’s key point of contact for the definition and administration of services. The CSM will work with Lemoore PD to define service delivery details to address Lemoore Police Department’s specific priorities.

6.3.5 MyView Portal
To provide Lemoore PD with quick access to service details, Motorola Solutions will provide our MyView Portal online network information tool. MyView Portal provides our customers with realtime critical network and services information through an easy-to-use graphical interface. 725
Figure 1-1: MyView Portal offers real-time, role-based access to critical network and services information.

With MyView Portal, Lemoore Police Department’s administrators will be able to monitor system health and maintenance updates. Capabilities include:
• Viewing network and support compliance.
• Viewing incident reports.
• Updating and creating incidents.
• Checking system update status.
• Receiving pro-active notifications regarding updates.

Available 24x7x365 from any web-enabled device, the information provided by MyView will be based on your needs and user access permissions, ensuring that the information displayed is secure and pertinent to your operations.

6.4 SYSTEM UPGRADE AGREEMENT II (SUA II)

OVERVIEW
The System Upgrade Agreement II (SUA II) service provides public safety radio system release updates on a consistent, budgeted plan. These updates maintain reliable network operations and cybersecurity protection. In addition, SUA II keeps Lemoore PD’s ASTRO 25 network compatible with expansion elements, as well as new products or features. With SUA II, Lemoore PD’s network will remain on a release that qualifies for support services.

Motorola Solutions will deliver SUA II in two-year periods, with up to one update in each period.

The SUA II service includes the following:
• Software Release Updates - Motorola Solutions-certified software that improves network functions over previous releases. This also includes commercial operating system and application software updates.
726
• Hardware Update – When needed to support a software release update, Motorola Solutions provides new hardware. New hardware will both support the new software update, as well as maintain existing functions and features. • Professional Implementation Services – Motorola Solutions will plan and implement updates at Lemoore PD’s site. This includes factory integration, testing, and supply chain management for new software and hardware.

With these services, Lemoore PD will have access to the technology, support, and planning expertise needed for an effective upgrade.
727
SECTION 7

TRAINING

7.1 TRAINING OVERVIEW
Partnering with Motorola Solutions will enable Lemoore PD to build personnel competency and maximize return on
investment.

Effective training ensures successful implementation and use of your communications system by all personnel for the life of the system. The training plan furnished to Lemoore PD is comprised of targeted coursework developed and delivered by our expert instructors. This plan, included below, will effectively provide Lemoore PD’s personnel with a comprehensive understanding of the proposed system and user equipment.

We will collaborate with Lemoore PD to tailor a final training plan to enable Lemoore PD’s organization to operate, configure, and manage the proposed solution effectively and efficiently.

7.2 MOTOROLA SOLUTIONS TRAINING
Motorola Solutions provides an expanding portfolio of training delivery methods, tools, and courses to support the training needs of our customers. The figure below shows the elements of our training methodology that qualify us as the leader in the communications training industry.

Figure 1-1: Build the competencies of Lemoore PD personnel and maximize your return on investment with Motorola Solutions’ expanding portfolio of training delivery methods, tools, and courses. 728

7.2.1 Training Delivery
Training Methods
Motorola Solutions’ training experience and expertise enables our customers to gain the training they need to use during critical times in a variety of methods. As shown in the figure below, we offer three interactive methods of training: Online Self-Paced, Virtual Instructor-Led, and Instructor-Led.

Figure 1-2: Motorola Solutions offers a variety of interactive training methods that cater to different learning techniques, allowing more effective ways to give personnel the skills they need.

These training approaches ensure our customers receive the understanding they need for the practical aspects of their jobs.

Delivery Options
Field
Field class delivery is “tailored” to the customer’s specific system. We are providing classes which are not offered as standard “Open Resident” classes at our training facilities. The students benefit from working on their own systems, at their home location and within their schedules.

Motorola Facility
Resident classes are open to all Motorola customers, seating is based on availability, and participant guides and required pre-work when applicable are included in the tuition. These courses are comprehensive and are not tailored to any one customer’s system. Students benefit from other students’ experiences and are allowed to take systems out of service. These courses provide optimal “hands-on” training.
729
Motorola Facility Closed Sessions-Customer Specific
Special Resident classes are closed sessions for a particular Motorola Solutions customer.

The customer is essentially renting the classroom. These courses are tailored to the customer’s system as much as possible. The instructor will require the customer’s system diagrams prior to the class taking place. The students will receive their ASTRO 25 IV&D manuals on CD-ROM and hard copy participant guides. Class manuals, participant guides, and required pre-work are included in the pricing of the class per student. The students are allowed to take systems out of service, which provides optimal “hands-on” training.

Motorola Solutions Instructors
We have approximately 40 instructor resources distributed across North America. These instructors are available to train customers in our Technical Training Center located in Schaumburg, Illinois, while specific training courses are available at our facility in Plantation, Florida. Training can also be delivered directly on-site at customer locations. All instructors undergo an Instructional Skills and Technical Knowledge Program, which is a globallyrecognized training and instructor assessment program.

Consultative Services
Motorola Solutions provides consultative services for our customers, which includes personalized training plans and other training-related services. Our dedicated training consultant team works with our customers and Motorola Solutions account teams to identify and meet the training needs of technical, administrative end users, and other audiences.

7.2.2 Training Courses
Motorola Solutions offers a wide range of training courses to help our customers improve their proficiency with our expanding portfolio and get the most from their training system.

Our specialized courses/curriculums are designed for our customers’ role. Whether they are an administrator, technician or user, Motorola Solutions makes sure our customers are equipped with foundational and advances skills.

General overviews of product and/or solution training offered are listed below:

Foundational Radio and Networking Training
Foundational Radio and Networking training provides new hires or staff from different skilled backgrounds fundamental knowledge. Some of these courses are online/self-paced while others are instructor led. Some topics include: Radio System Basics, Basic Networking, Communication System Concepts, Networking Essentials and Applied Networking. This allows Motorola Solutions to offer training before installation, during installation and after your solution is operational.

ASTRO 25 Infrastructure Training Courses
ASTRO 25 Infrastructure Training provides participants with a full curriculum that will enable them to maintain/service the new solution, and will give them the skills required to manage and operate the solution to obtain its fullest potential and capabilities. 730
ASTRO 25 Patch Management Training Course
ASTRO 25 Patch Management Training provides ASTRO 25 Land Mobile Radio (LMR) system administrators the information needed to access and patch their radio network infrastructure, update antivirus definitions, and review log files.

Console Training Courses
Console Training provides participants with a curriculum that will enable them to obtain a highlevel understanding of the system configuration, general console operation, how to perform basic tasks, operating procedures for specific features, and the knowledge and skills necessary to manage and maintain the system.

Mobile and Portable Radio Training Courses
Mobile and Portable Radio Training provides participants with an introduction to the radio, the knowledge and skills necessary to perform basic radio operation, common operational tasks, operating procedures for specific features of the radio, and technical programming and maintenance of radios.

MOTOTRBO Training Courses
MOTOTRBO Training provides participants with a full curriculum that will enable them to maintain/service the new solution, and will give them the skills required to manage and operate the solution to obtain its fullest potential and capabilities.

CallWorks Training Courses
CallWorks Training provides participants with an overview of the components and functionality of the main application, operation, troubleshooting, a high-level understanding of the software, and configuration and maintenance of components of the CallWorks solution.

PremierOne Training Courses
PremierOne Training provides participants with sufficient knowledge of the PremierOne solution and its tools, giving them the skills necessary to operate and maintain the PremierOne solution.

LTE Training Courses
LTE Training provides participants a high-level understanding of the Public Safety LTE system and the network elements that comprise the system. Participants will gain knowledge of LTE architecture, signaling, system administration, and applied networking.

WAVE Training Courses
WAVE Training provides participants with an overview of the WAVE solution. It offers a basic understanding of how WAVE delivers a Radio-over-IP solution; describes features, hardware, and software requirements; how to use applications; and provides instruction in designing, integrating, and troubleshooting the WAVE solution.
731

7.2.3 Training Tools
Training Kits
Training kits are essential suitcase equipment, labs and exercises that apply to some of the ASTRO, MOTOTRBO, WAVE and LTE solutions. These kits are used in addition to equipment, in order to prevent solution downtime while training is conducted. As part of specific on-site classes, shown in Table 1-1, kits are included and shipped to our customers to allow students an in-depth, hands-on experience.

Table 1-1: Field Classes Training Kit Availability
Field Classes Training Kit Availability
Networking Essentials Server Virtualization
Applied Systems Networking WAVE Certified Integration Engineer Domain Controller MOTOTRBO™ Systems Applied Networking
Tracking and Evaluation
All customer training is tracked and evaluated. The Project Manager and training team tracks and records all courses completed through the implementation of the project. Surveys are given to trainees to evaluate the trainers. Feedback is given and placed on our customer shared website.

End User Training Kit (EUTK)
The End User Training Kit is a knowledge-transfer tool designed to accelerate learning through customizability. Using the EUTK allows trainers to customize user/operator training to match unique button, feature programming, and displays provided in the system and radio codeplug.

These tailored materials are developed by Motorola Solutions trainers using training kits that allow customer trainers to modify training materials when radio or console features change.

Personnel are taught how to maneuver through and tailor the EUTK screens. The tailored selections are saved to an electronic file that the Motorola Solutions training team provides to the customer.

For a more detailed view of the training Motorola Solutions provides, please see our Product and System Technical Training Course Catalog:
https://learning.motorolasolutions.com/catalog/56280enus 732

7.3 PROPOSED TRAINING OVERVIEW FOR LEMOORE
PD
In order to achieve the training goals identified by Lemoore PD, we propose the following courses.

7.3.1 Console Operator and Supervisor Training Plan
Course Title Target
Audience
Sessions Duration Location Date Participants
MCC7500e Console
Operator/Admin
Utilizing the End
User Training Kit
2 training consoles
Ratio: 2 per console
(Instructor-led)
Dispatch
Supervisor
s
1 (8-hour
Session)
1 day Lemoore, CA Prior to
training
Operators
2 MCC7500e Console
Operator Training
2 training consoles
Ratio: 2 per console
(Instructor-led)
Dispatch
Operators
2 (4-hour
Sessions)
1 day Lemoore, CA Prior to
cutover
8 (4 per Session)

7.3.2 Course Descriptions for Lemoore PD
Course descriptions for Lemoore PD are included on the following pages.

7.3.2.1 MCC7500 Console Supervisor
Course Synopsis and
Objectives:

This course provides participants with the knowledge and skills to manage and utilize the MCC7500 console administrator functions. Through facilitation and hands-on activities, the participant learns how to customize the console screens.

After completing this training course, you will be able to:
 Understand the menu items and tool bar icons.
 Edit folders, multi-select/patch groups, auxiliary input output groups, windows and toolbars.
 Add/delete folders.

Delivery Method: ILT - Instructor-led training
Duration: 4 hours Operator, plus
4 hours Admin
Participants: Dispatch Supervisors and System Administrators Class Size: Based on number of Training Consoles available (2 students per Console) Prerequisite: None
Curriculum:  Introduction
 Configurations
 Folders and Resource Setup
 Customizing Folders
 Auto Starting the MCC7500 Dispatch Console
 Editing Preferences
 Configuring the Toolbar
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 Setting Up Aux IOs
 Resource Groups

7.3.2.2 MCC7500 Console Operator
Course Synopsis and
Objectives:

This course provides participants with an introduction to the dispatch console, its basic operation and tailored job aids which will be available for assistance in operation. Through facilitation and hands-on activities, the user learns how to perform common tasks associated with the console operation.

After completing this training course, you will be able to:
 Perform basic operational tasks of the dispatch console.  Utilize the provided job aids to perform specific tasks associated with the console.
 Understand a high level view of the system configuration.  Understand a high-level overview of the customer system configuration.  Understand general console operation.
 Understand proper operating procedures for specific customer features.

Delivery Method: ILT - Instructor-led training
Duration: 4 hours
Participants: Dispatch Console Operators, Supervisors, System Administrators, and Support Personnel
Class Size: Based on number of Training Consoles available (2 students per Console) Prerequisite: None
Curriculum:  Overview
 Communicating with Radios
 Advanced Signaling Features
 Resource Groups
 Working with Configurations
 Working with Aux IOs
 Troubleshooting
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SECTION 8

PRICING

8.1 LEMOORE PD MCC 7500E CONSOLES
Motorola’s pricing is based on the equipment list and services for the system designed for Lemoore PD The Statement of Work (SOW) describes the work to be performed for the installation, optimization, and testing of the system and the equipment list provides the equipment necessary for this project.

Below pricing includes: (4) MCC 7500E Consoles, Training and 1st Year Warranty.

Description Price (USD)
Equipment:
- One Redundant K2 Core
- Three GTR Base Radios
- Four MCC7500E Consoles
- Two MCG8000 ECCGWs
- Network Routers and Switches
- MKM7000 Console Alias Manager
- Seven APX Consolettes
- SDM3000 for AUX I/Os
- Verint Logging Solution
- Watson Furniture
- Spares $517,610
Equipment Discount (HGAC Contract) -$91,220
Equipment Total $426,390
Project Services:
- Project Management
- Engineering Support
- Detailed Design Review
- Equipment Ordering and Manufacturing
- Equipment Staging and Shipment
- Equipment Installation
- Programming and Configuration
- Functional Acceptance Testing
- Customer Training $308,879
Estimated Tax on Equipment (7.25%) $30,913
Project Total $766,182
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8.2 OPTIONAL SUPERVISOR FURNITURE
Description Price (USD)
Equipment:
- Supervisor Furniture $6,219
Equipment Discount (Sourcewell Contract) -$933
Equipment Total $5,286
Project Services:
- Project Management
- Engineering Support
- Detailed Design Review
- Equipment Ordering and Manufacturing
- Equipment Shipment
- Equipment Installation $3,436
Estimated Tax on Equipment (7.25%) $383
Project Total $9,105

8.3 PAYMENT TERMS

1. 25% of the Contract Price due upon contract execution (due upon effective date);

2. 60% of the Contract Price due upon shipment of Equipment from Staging;

3. 10% of the Contract Price due upon installation of Equipment

4. 5% of the Contract Price due upon Final Project Acceptance

8.4 ESSENTIAL PLUS AND SUA II SERVICES

8.4.1 Essential Plus
Year 2 Year 3 Year 4 Year 5 TOTAL
$ 38,313.60 $ 39,846.15 $ 41,439.99 $ 43,098.97 $ 162,698.71 736

8.4.2 SUA II
Year 2 Year 3 Year 4 Year 5 TOTAL
$ 28,876.08 $ 29,900.60 $ 30,966.10 $ 32,074.22 $ 121,817.01

8.4.3 Verint Maintenance
Year 2 Year 3 Year 4 Year 5 TOTAL
$ 11,708.25 $ 12,541.89 $ 13,434.87 $ 14,391.89 $ 52,076.90

8.4.4 Verint SUA
Year 1 Year 2 Year 3 Year 4 Year 5 TOTAL
$ 15,290.35 $ 15,749.05 $ 16,870.39 $ 18,071.55 $ 19,358.87 $ 70,049.87

8.5 ESSENTIAL PLUS AND SUA II PAYMENT TERMS
For Essential Plus and SUA II Services:

Motorola will invoice Customer annually in advance of each year of the plan.

The chart below outlines the hourly labor rates for Motorola System Integration resources to be used.

The staffing requirements shall be multiplied by the appropriate rate per resource in the table below.

The hourly labor rates are fully burdened. The hourly rates per resource type and level are listed in Table 1.

These rates apply to ordinary days and times (Monday to Friday during the hours 8am to 5pm).

Additional surcharges may apply to work done outside these timeframes. The minimum charge for any resource will be 4 hours. Travel expenses are not included in these rates and may be charged separately. The qualifications of each type and level of resource are defined in the tables found at https://www.motorolasolutions.com/content/dam/msi/secure/services/labor-rates-exhibit160408.pdf. All Motorola System Integration personnel assigned to this project will be classified according these levels. Project Administrative roles are varied and their specific duties and qualifications will be determined by the complexity and requirements of each project. 737
SECTION 9

CONTRACTUAL

DOCUMENTATION

COMMUNICATIONS SYSTEM AND SERVICES AGREEMENT
Motorola Solutions, Inc. (“Motorola Solutions”) and the Lemoore Police Department (“Customer”) enter into this “Agreement,” pursuant to which Customer will purchase and Motorola Solutions will sell the System and Services, as described below. Motorola Solutions and Customer may be referred to individually as a “Party” and collectively as the “Parties.” For good and valuable consideration, the Parties agree as follows:

Section 1 ATTACHMENTS

1.1. EXHIBITS. The Exhibits listed below are exhibits related to the System sale and implementation.

These Exhibits are incorporated into and made a part of this Agreement.

Exhibit A “Motorola Solutions Software License Agreement” Exhibit B “Payment”
Exhibit C Technical and Implementation Documents
C-1 “System Description” dated September 9, 2019
C-2 “Pricing Summary & Equipment List” dated September 9, 2019 C-3 “Implementation Statement of Work” dated September 9, 2019 C-4 “Acceptance Test Plan” or “ATP” dated September 9, 2019 Exhibit D “System Acceptance Certificate”

1.2. ADDENDUM (ADDENDA). Customer may elect to purchase professional or subscription services in addition to the System and related services. Any such services will be governed by the terms in the main body of the Agreement and the applicable Addendum containing terms specific to such service. Such Addendums will be labeled with the name of the service being purchased.

1.3 In interpreting this Agreement and resolving any ambiguities: 1) the main body of this Agreement takes precedence over the exhibits and any inconsistency between Exhibits A through D will be resolved in their listed order, and 2) The applicable service Addendum will take precedence over the main body of the Agreement and the Exhibits.

Section 2 DEFINITIONS
Capitalized terms used in this Agreement have the following meanings:
“Acceptance Tests” means those tests described in the Acceptance Test Plan. “Addendum (Addenda)” is the title of the document(s) containing a specific set of terms and conditions applicable to a particular service or other offering beyond the communication System and System implementation services.

The terms in the Addendum are applicable only to the specific service or offering described therein. “Administrative User Credentials” means an account that has total access over the operating system, files, end user accounts and passwords at either the System level or box level. Customer’s personnel with access to the Administrative User Credentials may be referred to as the Administrative User. “Beneficial Use” means when Customer first uses the System or a Subsystem for operational purposes (excluding 738
training or testing).
“Confidential Information” means all information consistent with the fulfillment of this Agreement that is (i) disclosed under this Agreement in oral, written, graphic, machine recognizable, and/or sample form, being clearly designated, labeled or marked as confidential or its equivalent or (ii) obtained by examination, testing or analysis of any hardware, software or any component part thereof provided by discloser to recipient. The nature and existence of this Agreement are considered Confidential Information. Confidential Information that is disclosed orally must be identified as confidential at the time of disclosure and confirmed by the discloser by submitting a written document to the recipient within thirty (30) days after such disclosure. The written document must contain a summary of the Confidential Information disclosed with enough specificity for identification purpose and must be labeled or marked as confidential or its equivalent.
“Contract Price” means the price for the System and implementation Services, excluding applicable sales or similar taxes and freight charges. Further, unless otherwise stated in Exhibit B, “Payment Schedule” or the pricing pages of the proposal, recurring fees for maintenance, SUA, or subscription services are not included in the Contract Price.
“Deliverables” means all written information (such as reports, specifications, designs, plans, drawings, analytics, Solution Data, or other technical or business information) that Motorola Solutions prepares for Customer in the performance of the Services and is obligated to provide to Customer under this Agreement. The Deliverables, if any, are more fully described in the Statement of Work. “Derivative Proprietary Materials” means derivatives of the Proprietary Materials that Motorola Solutions may from time to time, including during the course of providing the Services, develop and/or use and/or to which Motorola Solutions provides Customer access.
“Effective Date” means that date upon which the last Party executes this Agreement. “Equipment” means the hardware components of the Solution that Customer purchases from Motorola Solutions under this Agreement. Equipment that is part of the System is described in the Equipment List. “Feedback” means comments or information, in oral or written form, given to Motorola Solutions by Customer in connection with or relating to Equipment or Services, during the term of this Agreement. “Force Majeure” means an event, circumstance, or act that is beyond a Party’s reasonable control, such as an act of God, an act of the public enemy, an act of a government entity, strikes, other labor disturbances, supplier performance, hurricanes, earthquakes, fires, floods, epidemics, embargoes, war, riots, or any other similar cause. “Motorola Solutions Software” means software that Motorola Solutions or its affiliated companies owns. “Non-Motorola Solutions Software” means software that a party other than Motorola Solutions or its affiliated companies owns.
“Open Source Software” (also called “freeware” or “shareware”) means software with either freely obtainable source code, license for modification, or permission for free distribution. “Proprietary Materials” means certain software tools and/or other technical materials, including, but not limited to, data, modules, components, designs, utilities, subsets, objects, program listings, models, methodologies, programs, systems, analysis frameworks, leading practices and specifications which Motorola Solutions has developed prior to, or independently from, the provision of the Services and/or which Motorola Solutions licenses from third parties. “Proprietary Rights” means the patents, patent applications, inventions, copyrights, trade secrets, trademarks, trade names, mask works, know-how, and other intellectual property rights in and to the Equipment and Software, including those created or produced by Motorola Solutions under this Agreement and any corrections, bug fixes, enhancements, updates or modifications to or derivative works from the Software whether made by Motorola 739
Solutions or another party.
“Services” means system implementation, maintenance, support, subscription, or other professional services provided under this Agreement, which may be further described in the applicable Addendum and/or SOW. “Software” (i) means proprietary software in object code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Motorola Solutions; and (iii) may contain one or more items of software owned by a third party supplier. The term "Software" does not include any third party software provided under separate license or third party software not licensable under the terms of this Agreement. “Software Support Policy” (“SwSP”) means the policy set forth at http://www.motorolasolutions.com/softwarepolicy describing the specific technical support that will be provided to Customers under the Warranty Period and during any paid maintenance support period for Motorola Solutions Software. This policy may be modified from time to time at Motorola Solutions’ discretion. “Solution” means the combination of the System(s) and Services provided by Motorola Solutions under this Agreement.
“Solution Data” means Customer data that is transformed, altered, processed, aggregated, correlated or operated on by Motorola Solutions, its vendors or other data sources and data that has been manipulated or retrieved using Motorola Solutions know-how to produce value-added content to data consumers, including customers or citizens which is made available to Customer with the Solution and Services. “Specifications” means the functionality and performance requirements that are described in the Technical and Implementation Documents.
“SUA” or “SUA II” means Motorola Solutions’ Software Upgrade Agreement program. “Subsystem” means a major part of the System that performs specific functions or operations. Subsystems are described in the Technical and Implementation Documents. “System” means the Equipment, including incidental hardware and materials, Software, and design, installation and implementation services that are combined together into an integrated system; the System(s) is (are) described in the Technical and Implementation Documents.
“System Acceptance” means the Acceptance Tests have been successfully completed. “System Data” means data created by, in connection with or in relation to Equipment or the performance of Services under this Agreement.

“Warranty Period” for System Hardware, Software, or services related to system implementation means one (1) year from the date of System Acceptance or Beneficial Use, whichever occurs first. Unless otherwise stated in the applicable Addendum, Warranty Period for other Services means ninety (90) days from performance of the Service.

Section 3 SCOPE OF AGREEMENT AND TERM

3.1. SCOPE OF WORK. Motorola Solutions will provide, install and test the System(s), and perform its other contractual responsibilities to provide the Solution, all in accordance with this Agreement. Customer will perform its contractual responsibilities in accordance with this Agreement.

3.2. CHANGE ORDERS. Either Party may request changes within the general scope of this Agreement. If a requested change causes an increase or decrease in the cost or time required to perform this Agreement, the Parties will agree to an equitable adjustment of the Contract Price or applicable subscription fees, Performance Schedule, or both, and will reflect the adjustment in a change order or Addendum. Neither Party is obligated to 740
perform requested changes unless both Parties execute a written change order.

3.3. TERM. Unless terminated in accordance with other provisions of this Agreement or extended by mutual agreement of the Parties, the term of this Agreement begins on the Effective Date and continues until the date of Final Project Acceptance or expiration of the Warranty Period, whichever occurs last. The term and the effective date of recurring Services will be set forth in the applicable Addendum.

3.4. ADDITIONAL EQUIPMENT OR SOFTWARE. For three (3) years after the expiration date of the Agreement, Customer may order additional Equipment or Software, if it is then available. Each purchase order must refer to this Agreement, the expiration date of the Agreement, and must specify the pricing and delivery terms.

The Parties agree that, notwithstanding expiration of the Agreement, the applicable provisions of this Agreement (except for pricing, delivery, passage of title and risk of loss to Equipment, warranty commencement, and payment terms) will govern the purchase and sale of the additional Equipment or Software. Additional or contrary terms in the purchase order will be inapplicable, unless signed by both parties. Title and risk of loss to additional Equipment will pass at shipment, warranty will commence upon delivery, and payment is due within thirty (30) days after the invoice date. Motorola Solutions will send Customer an invoice as the additional Equipment is shipped or Software is licensed. Alternatively, Customer may register with and place orders through Motorola Solutions Online (“MOL”), and this Agreement will be the “Underlying Agreement” for those MOL transactions rather than the MOL On-Line Terms and Conditions of Sale. MOL registration and other information may be found at https://businessonline.motorolasolutions.com and the MOL telephone number is (800) 814-0601.

3.5. MOTOROLA SOLUTIONS SOFTWARE. Any Motorola Solutions Software, including subsequent releases, is licensed to Customer solely in accordance with the Motorola Solutions Software License Agreement in Exhibit A (“Software License Agreement”). Customer hereby accepts and agrees to abide by all of the terms and restrictions of the Software License Agreement.

3.6. NON-MOTOROLA SOLUTIONS SOFTWARE. Any Non-Motorola Solutions Software is licensed to Customer in accordance with the standard license, terms, and restrictions of the copyright owner on the Effective Date unless the copyright owner has granted to Motorola Solutions the right to sublicense the Non-Motorola Solutions Software pursuant to the Software License Agreement, in which case it applies and the copyright owner will have all of Licensor’s rights and protections under the Software License Agreement. Motorola Solutions makes no representations or warranties of any kind regarding Non-Motorola Solutions Software. Non-Motorola Solutions Software may include Open Source Software.

3.7. SUBSTITUTIONS. At no additional cost to Customer, Motorola Solutions may substitute any Equipment, Software, or services to be provided by Motorola Solutions, if the substitute meets or exceeds the Specifications and is of equivalent or better quality to the Customer. Any substitution will be reflected in a change order.

3.8. OPTIONAL EQUIPMENT OR SOFTWARE. This paragraph applies only if a “Priced Options” exhibit is shown in Section 1, or if the parties amend this Agreement to add a Priced Options exhibit. During the term of the option as stated in the Priced Options exhibit (or if no term is stated, then for one (1) year after the Effective Date), Customer has option to purchase the equipment, software, and related services that are described in the Priced Options exhibit. Customer may exercise this option by giving written notice to Motorola Solutions which must designate what equipment, software, and related services Customer is selecting (including quantities, if applicable).

To the extent they apply, the terms and conditions of this Agreement will govern the transaction; however, the parties acknowledge that certain provisions must be agreed upon, and they agree to negotiate those in good faith promptly after Customer delivers the option exercise notice. Examples of provisions that may need to be negotiated are: specific lists of deliverables, statements of work, acceptance test plans, delivery and implementation schedules, payment terms, maintenance and support provisions, additions to or modifications of the Software License Agreement, hosting terms, and modifications to the acceptance and warranty provisions.

Section 4 SERVICES

4.1. If Customer desires and Motorola Solutions agrees to continue Services beyond the Term, Customer’s issuance and Motorola Solutions’ acceptance of a purchase order for Services will serve as an automatic extension 741
of the Agreement for purposes of the continuing Services. Only the terms and conditions applicable to the performance of Services will apply to the extended Agreement.

4.2. MAINTENANCE, SUPPORT, AND SUA SERVICES. During the Warranty Period, in addition to warranty services, Motorola Solutions will provide maintenance Services for the Equipment and support for the Motorola Solutions Software pursuant to the Statement of Work set forth in the Maintenance and Support Addendum.

Support for the Motorola Solutions Software will be in accordance with Motorola Solutions' established Software Support Policy. Copies of the SwSP can be found at http://www.motorolasolutions.com/softwarepolicy and will be sent by mail, email or fax to Customer upon written request. Maintenance Services and support during the Warranty Period are included in the Contract Price. If Customer wishes to purchase 1) additional maintenance or software support services during the Warranty Period; or 2) continue or expand maintenance, software support, installation, and/or SUA services after the Warranty Period, Motorola Solutions will provide the description of and pricing for such services in a separate proposal document. Unless otherwise agreed by the Parties in writing, the terms and conditions in this Agreement applicable to the maintenance, support, installation, and/or SUA Services, will be included in the Maintenance and Support Addendum, SUA Addendum, the applicable Statements of Work, and the proposal. These collective terms will govern the provision of such Services.

To obtain any such additional Services, Customer will issue a purchase order referring to this Agreement and the separate proposal document. Omission of reference to this Agreement in Customer’s purchase order will not affect the applicability of this Agreement. Motorola Solutions’ proposal may include a cover page entitled “Service Agreement” or “Installation Agreement”, as applicable, and other attachments. These cover pages and other attachments are incorporated into this Agreement by this reference.

4.3. PROFESSIONAL AND SUBSCRIPTION SERVICES. If Customer purchases professional or subscription Services as part of the Solution, additional or different terms specific to such Service will be included in the applicable Addendum and will apply to those Services. Customer may purchase additional professional or subscription services by issuing a purchase order referencing this Agreement and Motorola Solutions’ proposal for such additional services.

4.4. Any information in the form of specifications, drawings, reprints, technical information or otherwise furnished to Customer in providing Services under this Agreement or Motorola Solutions data viewed or accessed by Customer will remain Motorola Solutions’ property and will be deemed Confidential Information. This Confidential Information will be promptly returned at Motorola Solutions' request.

4.5. TOOLS. All tools, equipment, dies, gauges, models, drawings or other materials paid for or furnished by Motorola Solutions for the purpose of providing Services under this Agreement will be and remain the sole property of Motorola Solutions. Customer will safeguard all such property while it is in Customer’s custody or control, be liable for any loss or damage to such property, and return it to Motorola Solutions upon request. Such property will be held by Customer for Motorola Solutions’ use without charge and may be removed from Customer’s premises by Motorola Solutions at any time without restriction. Upon termination of the Agreement for any reason, Customer shall return to Motorola Solutions all equipment delivered to Customer.

4.6. COVENANT NOT TO EMPLOY. During the term of this Agreement and continuing for a period of two (2) years thereafter, Customer will not hire, engage on contract, solicit the employment of, or recommend employment to any third party of any employee of Motorola Solutions or its subcontractors without the prior written authorization of Motorola Solutions. This provision applies only to those employees of Motorola Solutions or its subcontractors who are responsible for rendering Services under this Agreement. If this provision is found to be overly broad under applicable law, it will be modified as necessary to conform to applicable law.

4.7. CUSTOMER OBLIGATIONS. If the applicable Statement of Work or Addendum contains assumptions that affect the Services or Deliverables, Customer will verify that they are accurate and complete. Any information that Customer provides to Motorola Solutions concerning the Services or Deliverables will be accurate and complete in all material respects. Customer will make timely decisions and obtain any required management approvals that are reasonably necessary for Motorola Solutions to perform the Services and its other duties under this Agreement.

Unless the Statement of Work states the contrary, Motorola Solutions may rely upon and is not required to evaluate, confirm, reject, modify, or provide advice concerning any assumptions and Customer-provided information, 742
decisions and approvals described in this section.

4.8. ASSUMPTIONS. If any assumptions or conditions contained in this Agreement, applicable Addenda or Statements of Work prove to be incorrect or if Customer’s obligations are not performed, Motorola Solutions’ ability to perform under this Agreement may be impacted and changes to the Contract Price, subscription fees, project schedule, Deliverables, or other changes may be necessary.

4.9. NON-PRECLUSION. If, as a result of the Services performed under this Agreement, Motorola Solutions recommends that Customer purchase products or other services, nothing in this Agreement precludes Motorola Solutions from participating in a future competitive bidding process or otherwise offering or selling the recommended products or other services to Customer. Customer represents that this paragraph does not violate its procurement or other laws, regulations, or policies.

4.10. PROPRIETARY MATERIALS. Customer acknowledges that Motorola Solutions may use and/or provide Customer with access to Proprietary Materials and Derivative Proprietary Materials. The Proprietary Materials and the Derivative Proprietary Materials are the sole and exclusive property of Motorola Solutions and Motorola Solutions retains all right, title and interest in and to the Proprietary Materials and Derivative Proprietary Materials.

4.11. ADDITIONAL SERVICES. Any services performed by Motorola Solutions outside the scope of this Agreement at the direction of Customer will be considered to be additional Services which are subject to additional charges. Any agreement to perform additional Services will be reflected in a written and executed change order, Addendum or amendment to this Agreement.

Section 5 PERFORMANCE SCHEDULE
The Parties will perform their respective responsibilities in accordance with the Performance Schedule. By executing this Agreement, Customer authorizes Motorola Solutions to proceed with contract performance.

Section 6 CONTRACT PRICE, PAYMENT AND INVOICING

6.1. Customer affirms that a purchase order or notice to proceed is not required for contract performance or for subsequent years of service, if any, and that Customer will appropriate funds according to the Payment Schedule.

The Customer will pay all invoices as received from Motorola Solutions and any changes in scope will be subject to the change order process as described in this Agreement. At the time of execution of this Agreement, the Customer will provide all necessary reference information to include on invoices for payment in accordance with this Agreement.

6.2. CONTRACT PRICE. The Contract Price in U.S. dollars is $________________________. If applicable, a pricing summary is included with the Payment schedule in Exhibit B. Motorola Solutions has priced the Services, Software, and Equipment as an integrated System. A reduction in Software or Equipment quantities, or Services, may affect the overall Contract Price, including discounts if applicable. Fees for professional, SUA, and/or subscription services which are not included in the Contract Price may be listed in Exhibit B, the pricing pages of the proposal, or the applicable Addendum.

6.3. INVOICING AND PAYMENT. Motorola Solutions will submit invoices to Customer according to the Payment schedule in Exhibit B. Except for a payment that is due on the Effective Date, Customer will make payments to Motorola Solutions within thirty (30) days after the date of each invoice. Customer will make payments when due in the form of a wire transfer, check, or cashier’s check from a U.S. financial institution. Overdue invoices will bear simple interest at the maximum allowable rate. For reference, the Federal Tax Identification Number for Motorola Solutions is 36-1115800.

6.4. FREIGHT, TITLE, AND RISK OF LOSS. Motorola Solutions will pre-pay and add all freight charges to the invoices. Title and risk of loss to the Equipment will pass to Customer upon shipment. Title to Software will not pass to Customer at any time. Motorola Solutions will pack and ship all Equipment in accordance with good commercial practices.
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6.5. INVOICING AND SHIPPING ADDRESSES. Invoices will be sent to the Customer at the following address:

Name:______________________________________________________________________________ Address:_____________________________________________________________________________ Phone:______________________________________________________________________________ Email:_______________________________________________________________________________ The address which is the ultimate destination where the Equipment will be delivered to Customer is:

Name:______________________________________________________________________________ Address:_____________________________________________________________________________

The Equipment will be shipped to the Customer at the following address (insert if this information is known):

Customer may change this information by giving written notice to Motorola Solutions.

Section 7 SITES AND SITE CONDITIONS

7.1. ACCESS TO SITES. In addition to its responsibilities described elsewhere in this Agreement, Customer will provide a designated project manager; all necessary construction and building permits, zoning variances, licenses, and any other approvals that are necessary to develop or use the sites and mounting locations; and access to the worksites or vehicles identified in the Technical and Implementation Documents as reasonably requested by Motorola Solutions so that it may perform its duties in accordance with the Performance Schedule and Statement of Work. If the Statement of Work so indicates, Motorola Solutions may assist Customer in the local building permit process.

7.2. SITE CONDITIONS. Customer will ensure that all work sites it provides will be safe, secure, and in compliance with all applicable industry and OSHA standards. To the extent applicable and unless the Statement of Work states to the contrary, Customer will ensure that these work sites have adequate: physical space; air conditioning and other environmental conditions; adequate and appropriate electrical power outlets, distribution, equipment and connections; and adequate telephone or other communication lines (including modem access and adequate interfacing networking capabilities), all for the installation, use and maintenance of the System. Before installing the Equipment or Software at a work site, Motorola Solutions may inspect the work site and advise Customer of any apparent deficiencies or non-conformities with the requirements of this Section. This Agreement is predicated upon normal soil conditions as defined by the version of E.I.A. standard RS-222 in effect on the Effective Date.

7.3. SITE ISSUES. If a Party determines that the sites identified in the Technical and Implementation Documents are no longer available or desired, or if subsurface, structural, adverse environmental or latent conditions at any site differ from those indicated in the Technical and Implementation Documents, the Parties will promptly investigate the conditions and will select replacement sites or adjust the installation plans and specifications as necessary. If change in sites or adjustment to the installation plans and specifications causes a change in the cost or time to perform, the Parties will equitably amend the Contract Price, Performance Schedule, or both, by a change order.

Section 8 TRAINING
Any training to be provided by Motorola Solutions to Customer will be described in the applicable Statement of Work. Customer will notify Motorola Solutions immediately if a date change for a scheduled training program is required. If Motorola Solutions incurs additional costs because Customer reschedules a training program less than thirty (30) days before its scheduled start date, Motorola Solutions may recover these additional costs.

Section 9 SYSTEM ACCEPTANCE
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9.1. COMMENCEMENT OF ACCEPTANCE TESTING. Motorola Solutions will provide to Customer at least ten (10) days notice before the Acceptance Tests commence. System testing will occur only in accordance with the Acceptance Test Plan.

9.2. SYSTEM ACCEPTANCE. System Acceptance will occur upon successful completion of the Acceptance Tests. Upon System Acceptance, the Parties will memorialize this event by promptly executing a System Acceptance Certificate. If the Acceptance Test Plan includes separate tests for individual Subsystems or phases of the System, acceptance of the individual Subsystem or phase will occur upon the successful completion of the Acceptance Tests for the Subsystem or phase, and the Parties will promptly execute an acceptance certificate for the Subsystem or phase. If Customer believes the System has failed the completed Acceptance Tests, Customer will provide to Motorola Solutions a written notice that includes the specific details of the failure. If Customer does not provide to Motorola Solutions a failure notice within thirty (30) days after completion of the Acceptance Tests, System Acceptance will be deemed to have occurred as of the completion of the Acceptance Tests. Minor omissions or variances in the System that do not materially impair the operation of the System as a whole will not postpone System Acceptance or Subsystem acceptance, but will be corrected according to a mutually agreed schedule.

9.3. BENEFICIAL USE. Customer acknowledges that Motorola Solutions’ ability to perform its implementation and testing responsibilities may be impeded if Customer begins using the System before System Acceptance.

Therefore, Customer will not commence Beneficial Use before System Acceptance without Motorola Solutions’ prior written authorization, which will not be unreasonably withheld. Motorola Solutions is not responsible for System performance deficiencies that occur during unauthorized Beneficial Use. Upon commencement of Beneficial Use, Customer assumes responsibility for the use and operation of the System.

9.4. FINAL PROJECT ACCEPTANCE. Final Project Acceptance will occur after System Acceptance when all deliverables and other work have been completed. When Final Project Acceptance occurs, the parties will promptly memorialize this final event by so indicating on the System Acceptance Certificate.

Section 10 REPRESENTATIONS AND WARRANTIES

10.1. SYSTEM FUNCTIONALITY. Motorola Solutions represents that the System will perform in accordance with the Specifications in all material respects. Upon System Acceptance or Beneficial Use, whichever occurs first, this System functionality representation is fulfilled. Motorola Solutions is not responsible for System performance deficiencies that are caused by ancillary equipment not furnished by Motorola Solutions which is attached to or used in connection with the System or for reasons or parties beyond Motorola Solutions’ control, such as natural causes; the construction of a building that adversely affects the microwave path reliability or radio frequency (RF) coverage; the addition of frequencies at System sites that cause RF interference or intermodulation; or Customer changes to load usage or configuration outside the Specifications.

10.2. EQUIPMENT WARRANTY. During the Warranty Period, Motorola Solutions warrants that the Equipment under normal use and service will be free from material defects in materials and workmanship. If System Acceptance is delayed beyond six (6) months after shipment of the Equipment by events or causes beyond Motorola Solutions’ control, this warranty expires eighteen (18) months after the shipment of the Equipment.

10.3. SOFTWARE WARRANTY. Except as described in the SwSP and unless otherwise stated in the Software License Agreement, during the Warranty Period, Motorola Solutions warrants the Software in accordance with the warranty terms set forth in the Software License Agreement and the provisions of this Section that are applicable to the Software. If System Acceptance is delayed beyond six (6) months after shipment of the Motorola Solutions Software by events or causes beyond Motorola Solutions’ control, this warranty expires eighteen (18) months after the shipment of the Motorola Solutions Software. Nothing in this Warranty provision is intended to conflict or modify the Software Support Policy. In the event of an ambiguity or conflict between the Software Warranty and Software Support Policy, the Software Support Policy governs. TO THE EXTENT, IF ANY, THAT THERE

IS A SEPARATE LICENSE AGREEMENT PACKAGED WITH, OR PROVIDED ELECTRONICALLY WITH, A

PARTICULAR PRODUCT THAT BECOMES EFFECTIVE ON AN ACT OF ACCEPTANCE BY THE END USER, 745

THEN THAT AGREEMENT SUPERSEDES THE SOFTWARE LICENSE AGREEMENT AS TO THE END USER OF EACH SUCH PRODUCT.

10.4. EXCLUSIONS TO EQUIPMENT AND SOFTWARE WARRANTIES. These warranties do not apply to: (i) defects or damage resulting from: use of the Equipment or Software in other than its normal, customary, and authorized manner; accident, liquids, neglect, or acts of God; testing, maintenance, disassembly, repair, installation, alteration, modification, or adjustment not provided or authorized in writing by Motorola Solutions; Customer’s failure to comply with all applicable industry and OSHA standards; (ii) breakage of or damage to antennas unless caused directly by defects in material or workmanship; (iii) Equipment that has had the serial number removed or made illegible; (iv) batteries (because they carry their own separate limited warranty) or consumables; (v) freight costs to ship Equipment to the repair depot; (vi) scratches or other cosmetic damage to Equipment surfaces that does not affect the operation of the Equipment; and (vii) normal or customary wear and tear.

10.5. SERVICE WARRANTY. During the Warranty Period, Motorola Solutions warrants that the Services will be provided in a good and workmanlike manner and will conform in all material respects to the applicable Statement of Work. Services will be free of defects in materials and workmanship for a period of ninety (90) days from the date the performance of the Services are completed. Customer acknowledges that the Deliverables may contain recommendations, suggestions or advice from Motorola Solutions to Customer (collectively, “recommendations”).

Motorola Solutions makes no warranties concerning those recommendations, and Customer alone accepts responsibility for choosing whether and how to implement the recommendations and the results to be realized from implementing them.

10.6. WARRANTY CLAIMS. To assert a warranty claim, Customer must notify Motorola Solutions in writing of the claim before the expiration of the Warranty Period. Upon receipt of this notice, Motorola Solutions will investigate the warranty claim. If this investigation confirms a valid Equipment or Software warranty claim, Motorola Solutions will (at its option and at no additional charge to Customer) repair the defective Equipment or Motorola Solutions Software, replace it with the same or equivalent product, or refund the price of the defective Equipment or Motorola Solutions Software. These actions will be the full extent of Motorola Solutions’ liability for the warranty claim. In the event of a valid Services warranty claim, Customer’s sole remedy is to require Motorola Solutions to re-perform the non-conforming Service or to refund, on a pro-rata basis, the fees paid for the non-conforming Service. If this investigation indicates the warranty claim is not valid, then Motorola Solutions may invoice Customer for responding to the claim on a time and materials basis using Motorola Solutions’ then current labor rates. Repaired or replaced product is warranted for the balance of the original applicable warranty period. All replaced products or parts will become the property of Motorola Solutions.

10.7. ORIGINAL END USER IS COVERED. These express limited warranties are extended by Motorola Solutions to the original user purchasing the System or Services for commercial, industrial, or governmental use only, and are not assignable or transferable.

10.8. DISCLAIMER OF OTHER WARRANTIES. THESE WARRANTIES ARE THE COMPLETE WARRANTIES

FOR THE EQUIPMENT AND MOTOROLA SOLUTIONS SOFTWARE PROVIDED UNDER THIS AGREEMENT AND ARE GIVEN IN LIEU OF ALL OTHER WARRANTIES. MOTOROLA SOLUTIONS DISCLAIMS ALL OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

Section 11 DELAYS

11.1. FORCE MAJEURE. Neither Party will be liable for its non-performance or delayed performance if caused by a Force Majeure. A Party that becomes aware of a Force Majeure that will significantly delay performance will notify the other Party promptly (but in no event later than fifteen days) after it discovers the Force Majeure. If a Force Majeure occurs, the Parties will execute a change order to extend the Performance Schedule or applicable Addenda for a time period that is reasonable under the circumstances.

11.2. PERFORMANCE SCHEDULE DELAYS CAUSED BY CUSTOMER. If Customer (including its other contractors) delays the Performance Schedule, it will make the promised payments according to the Payment 746
Schedule as if no delay occurred; and the Parties will execute a change order to extend the Performance Schedule and, if requested, compensate Motorola Solutions for all reasonable charges incurred because of the delay. Delay charges may include costs incurred by Motorola Solutions or its subcontractors for additional freight, warehousing and handling of Equipment; extension of the warranties; travel; suspending and re-mobilizing the work; additional engineering, project management, and standby time calculated at then current rates; and preparing and implementing an alternative implementation plan.

Section 12 DISPUTES
The Parties will use the following procedure to address any dispute arising under this Agreement (a “Dispute”).

12.1. GOVERNING LAW. This Agreement will be governed by and construed in accordance with the laws of the State in which the System is installed.

12.2. NEGOTIATION. Either Party may initiate the Dispute resolution procedures by sending a notice of Dispute (“Notice of Dispute”). The Parties will attempt to resolve the Dispute promptly through good faith negotiations including 1) timely escalation of the Dispute to executives who have authority to settle the Dispute and who are at a higher level of management than the persons with direct responsibility for the matter and 2) direct communication between the executives. If the Dispute has not been resolved within ten (10) days from the Notice of Dispute, the Parties will proceed to mediation.

12.3. MEDIATION. The Parties will choose an independent mediator within thirty (30) days of a notice to mediate from either Party (“Notice of Mediation”). Neither Party may unreasonably withhold consent to the selection of a mediator. If the Parties are unable to agree upon a mediator, either Party may request that American Arbitration Association nominate a mediator. Each Party will bear its own costs of mediation, but the Parties will share the cost of the mediator equally. Each Party will participate in the mediation in good faith and will be represented at the mediation by a business executive with authority to settle the Dispute.

12.4. LITIGATION, VENUE and JURISDICTION. If a Dispute remains unresolved for sixty (60) days after receipt of the Notice of Mediation, either Party may then submit the Dispute to a court of competent jurisdiction in the state in which the System is installed. Each Party irrevocably agrees to submit to the exclusive jurisdiction of the courts in such state over any claim or matter arising under or in connection with this Agreement.

12.5. CONFIDENTIALITY. All communications pursuant to subsections 12.2 and 12.3 will be treated as compromise and settlement negotiations for purposes of applicable rules of evidence and any additional confidentiality protections provided by applicable law. The use of these Dispute resolution procedures will not be construed under the doctrines of laches, waiver or estoppel to affect adversely the rights of either Party.

Section 13 DEFAULT AND TERMINATION

13.1. DEFAULT BY A PARTY. If either Party fails to perform a material obligation under this Agreement, the other Party may consider the non-performing Party to be in default (unless a Force Majeure causes the failure) and may assert a default claim by giving the non-performing Party a written and detailed notice of default. Except for a default by Customer for failing to pay any amount when due under this Agreement which must be cured immediately, the defaulting Party will have thirty (30) days after receipt of the notice of default to either cure the default or, if the default is not curable within thirty (30) days, provide a written cure plan. The defaulting Party will begin implementing the cure plan immediately after receipt of notice by the other Party that it approves the plan. If Customer is the defaulting Party, Motorola Solutions may stop work on the project until it approves the Customer’s cure plan.

13.2. FAILURE TO CURE. If a defaulting Party fails to cure the default as provided above in Section 13.1, unless otherwise agreed in writing, the non-defaulting Party may terminate any unfulfilled portion of this Agreement. In the event of termination for default, the defaulting Party will promptly return to the non-defaulting Party any of its Confidential Information. If Customer is the non-defaulting Party, terminates this Agreement as permitted by this Section, and completes the System through a third Party, Customer may as its exclusive remedy recover from Motorola Solutions reasonable costs incurred to complete the System to a capability not exceeding that specified 747
in this Agreement less the unpaid portion of the Contract Price. Customer will mitigate damages and provide Motorola Solutions with detailed invoices substantiating the charges. In the event Customer elects to terminate this Agreement for any reason other than default, Customer shall pay Motorola Solutions for the conforming Equipment and/or Software delivered and all services performed.

Section 14 INDEMNIFICATION

14.1. GENERAL INDEMNITY BY Motorola Solutions. Motorola Solutions will indemnify and hold Customer harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Customer to the extent it is caused by the negligence of Motorola Solutions, its subcontractors, or their employees or agents, while performing their duties under this Agreement, if Customer gives Motorola Solutions prompt, written notice of any claim or suit. Customer will cooperate with Motorola Solutions in its defense or settlement of the claim or suit. This Section sets forth the full extent of Motorola Solutions’ general indemnification of Customer from liabilities that are in any way related to Motorola Solutions’ performance under this Agreement. Notwithstanding, this obligation does not apply if Motorola Solutions is entitled to immunity under the NG9-1-1 Act of 2012.

14.2. GENERAL INDEMNITY BY CUSTOMER. Customer will indemnify and hold Motorola Solutions harmless from any and all liability, expense, judgment, suit, cause of action, or demand for personal injury, death, or direct damage to tangible property which may accrue against Motorola Solutions to the extent it is caused by the negligence of Customer, its other contractors, or their employees or agents, while performing their duties under this Agreement, if Motorola Solutions gives Customer prompt, written notice of any the claim or suit. Motorola Solutions will cooperate with Customer in its defense or settlement of the claim or suit. This Section sets forth the full extent of Customer’s general indemnification of Motorola Solutions from liabilities that are in any way related to Customer’s performance under this Agreement.

14.3. PATENT AND COPYRIGHT INFRINGEMENT.

14.3.1. Motorola Solutions will defend at its expense any suit brought against Customer to the extent it is based on a third-party claim alleging that the Equipment manufactured by Motorola Solutions or the Motorola Solutions Software (“Motorola Solutions Product”) directly infringes a United States patent or copyright (“Infringement Claim”).

Motorola Solutions’ duties to defend and indemnify are conditioned upon: Customer promptly notifying Motorola Solutions in writing of the Infringement Claim; Motorola Solutions having sole control of the defense of the suit and all negotiations for its settlement or compromise; and Customer providing to Motorola Solutions cooperation and, if requested by Motorola Solutions, reasonable assistance in the defense of the Infringement Claim. In addition to Motorola Solutions’ obligation to defend, and subject to the same conditions, Motorola Solutions will pay all damages finally awarded against Customer by a court of competent jurisdiction for an Infringement Claim or agreed to, in writing, by Motorola Solutions in settlement of an Infringement Claim.

14.3.2 If an Infringement Claim occurs, or in Motorola Solutions' opinion is likely to occur, Motorola Solutions may at its option and expense: (a) procure for Customer the right to continue using the Motorola Solutions Product; (b) replace or modify the Motorola Solutions Product so that it becomes non-infringing while providing functionally equivalent performance; or (c) accept the return of the Motorola Solutions Product and grant Customer a credit for the Motorola Solutions Product, less a reasonable charge for depreciation. The depreciation amount will be calculated based upon generally accepted accounting standards.

14.3.3 Motorola Solutions will have no duty to defend or indemnify for any Infringement Claim that is based upon:
(a) the combination of the Motorola Solutions Product with any software, apparatus or device not furnished by Motorola Solutions; (b) the use of ancillary equipment or software not furnished by Motorola Solutions and that is attached to or used in connection with the Motorola Solutions Product; (c) Motorola Solutions Product designed or manufactured in accordance with Customer’s designs, specifications, guidelines or instructions, if the alleged infringement would not have occurred without such designs, specifications, guidelines or instructions; (d) a modification of the Motorola Solutions Product by a party other than Motorola Solutions; (e) use of the Motorola Solutions Product in a manner for which the Motorola Solutions Product was not designed or that is inconsistent with the terms of this Agreement; or (f) the failure by Customer to install an enhancement release to the Motorola 748
Solutions Software that is intended to correct the claimed infringement. In no event will Motorola Solutions’ liability resulting from its indemnity obligation to Customer extend in any way to royalties payable on a per use basis or the Customer’s revenues, or any royalty basis other than a reasonable royalty based upon revenue derived by Motorola Solutions from Customer from sales or license of the infringing Motorola Solutions Product.

14.3.4. This Section 14 provides Customer’s sole and exclusive remedies and Motorola Solutions’ entire liability in the event of an Infringement Claim. Customer has no right to recover and Motorola Solutions has no obligation to provide any other or further remedies, whether under another provision of this Agreement or any other legal theory or principle, in connection with an Infringement Claim. In addition, the rights and remedies provided in this Section 14 are subject to and limited by the restrictions set forth in Section 15.

Section 15 LIMITATION OF LIABILITY
Except for personal injury or death, Motorola Solutions' total liability, whether for breach of contract, warranty, negligence, strict liability in tort, indemnification, or otherwise, will be limited to the direct damages recoverable under law, but not to exceed the price of the Equipment, Software, or implementation Services with respect to which losses or damages are claimed. With respect to all non-implementation Services and unless as otherwise provided under the applicable Addenda, Motorola Solutions’ total liability will be limited to the direct damages recoverable under law, but not to exceed the price of twelve (12) months of Services preceding the incident giving rise to the claim. ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES,

THEY AGREE THAT MOTOROLA SOLUTIONS WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS, INCONVENIENCE, LOSS OF USE, LOSS TIME, DATA, GOODWILL, REVENUES, PROFITS OR SAVINGS; OR

OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO OR

ARISING FROM THIS AGREEMENT, THE SALE OR USE OF THE EQUIPMENT OR SOFTWARE, OR THE PERFORMANCE OF SERVICES BY Motorola Solutions PURSUANT TO THIS AGREEMENT. This limitation of liability provision survives the expiration or termination of the Agreement and applies notwithstanding any contrary provision. No action for contract breach or otherwise relating to the transactions contemplated by this Agreement may be brought more than one (1) year after the accrual of the cause of action, except for money due upon an open account.

Section 16 CONFIDENTIALITY AND PROPRIETARY RIGHTS

16.1. CONFIDENTIAL INFORMATION.

16.1.1. Each party is a disclosing party (“Discloser”) and a receiving party (“Recipient”) under this Agreement. All Deliverables will be deemed to be Motorola Solutions’ Confidential Information. During the term of this Agreement and for a period of three (3) years from the expiration or termination of this Agreement, Recipient will (i) not disclose Confidential Information to any third party; (ii) restrict disclosure of Confidential Information to only those employees (including, but not limited to, employees of any wholly owned subsidiary, a parent company, any other wholly owned subsidiaries of the same parent company), agents or consultants who must be directly involved with the Confidential Information for the purpose and who are bound by confidentiality terms substantially similar to those in this Agreement; (iii) not copy, reproduce, reverse engineer, de-compile or disassemble any Confidential Information; (iv) use the same degree of care as for its own information of like importance, but at least use reasonable care, in safeguarding against disclosure of Confidential Information; (v) promptly notify Discloser upon discovery of any unauthorized use or disclosure of the Confidential Information and take reasonable steps to regain possession of the Confidential Information and prevent further unauthorized actions or other breach of this Agreement; and (vi) only use the Confidential Information as needed to fulfill this Agreement.

16.1.2. Recipient is not obligated to maintain as confidential, Confidential Information that Recipient can demonstrate by documentation (i) is now available or becomes available to the public without breach of this agreement; (ii) is explicitly approved for release by written authorization of Discloser; (iii) is lawfully obtained from a third party or parties without a duty of confidentiality; (iv) is known to the Recipient prior to such disclosure; or (v) is independently developed by Recipient without the use of any of Discloser’s Confidential Information or any breach of this Agreement.

749

16.1.3. All Confidential Information remains the property of the Discloser and will not be copied or reproduced without the express written permission of the Discloser, except for copies that are absolutely necessary in order to fulfill this Agreement. Within ten (10) days of receipt of Discloser’s written request, Recipient will return all Confidential Information to Discloser along with all copies and portions thereof, or certify in writing that all such Confidential Information has been destroyed. However, Recipient may retain one (1) archival copy of the Confidential Information that it may use only in case of a dispute concerning this Agreement. No license, express or implied, in the Confidential Information is granted other than to use the Confidential Information in the manner and to the extent authorized by this Agreement. The Discloser warrants that it is authorized to disclose any Confidential Information it discloses pursuant to this Agreement.

16.2. PRESERVATION OF MOTOROLA SOLUTIONS’ PROPRIETARY RIGHTS. Motorola Solutions, the third party manufacturer of any Equipment, and the copyright owner of any Non-Motorola Solutions Software own and retain all of their respective Proprietary Rights in the Equipment and Software, and nothing in this Agreement is intended to restrict their Proprietary Rights. All intellectual property developed, originated, or prepared by Motorola Solutions in connection with providing to Customer the Equipment, Software, or related services remain vested exclusively in Motorola Solutions, and this Agreement does not grant to Customer any shared development rights of intellectual property. Except as explicitly provided in the Software License Agreement, Motorola Solutions does not grant to Customer, either directly or by implication, estoppel, or otherwise, any right, title or interest in Motorola Solutions’ Proprietary Rights. Customer will not modify, disassemble, peel components, decompile, otherwise reverse engineer or attempt to reverse engineer, derive source code or create derivative works from, adapt, translate, merge with other software, reproduce, distribute, sublicense, sell or export the Software, or permit or encourage any third party to do so. The preceding sentence does not apply to Open Source Software which is governed by the standard license of the copyright owner.

16.3 VOLUNTARY DISCLOSURE. Except as required to fulfill its obligations under this Agreement, Motorola Solutions will have no obligation to provide Customer with access to its Confidential Information and/or proprietary information. Under no circumstances will Motorola Solutions be required to provide any data related to cost and pricing.

16.4 DATA AND FEEDBACK.

16.4.1 To the extent permitted by law, Customer owns all right, title and interest in System Data created solely by it or its agents (hereafter, “Customer Data””), and grants to Motorola Solutions the right to use, host, cache, store, reproduce, copy, modify, combine, analyze, create derivatives from, communicate, transmit, publish, display, and distribute such Customer Data.

16.4.2 Motorola Solutions owns all right, title and interest in data resulting from System Data that is or has been transformed, altered, processed, aggregated, correlated or operated on (hereafter, “Derivative Data”).

16.4.3 Any Feedback given by Customer is and will be entirely voluntary and, even if designated as confidential, will not create any confidentiality obligation for Motorola Solutions. Motorola Solutions will be free to use, reproduce, license or otherwise distribute and exploit the Feedback without any obligation to Customer. Customer acknowledges that Motorola Solutions’ receipt of the Feedback does not imply or create recognition by Motorola Solutions of either the novelty or originality of any idea. The parties further agree that all fixes, modifications and improvements made to Motorola Solutions products or services conceived of or made by Motorola Solutions that are based, either in whole or in part, on the Feedback are the exclusive property of Motorola Solutions and all right, title and interest in and to such fixes, modifications or improvements to the Motorola Solutions product or service will vest solely in Motorola Solutions.

Section 17 GENERAL

17.1. TAXES. The Contract Price does not include any excise, sales, lease, use, property, or other taxes, assessments or duties, all of which will be paid by Customer except as exempt by law. If Motorola Solutions is 750
required to pay any of these taxes, Motorola Solutions will send an invoice to Customer and Customer will pay to Motorola Solutions the amount of the taxes (including any interest and penalties) within thirty (30) days after the date of the invoice. Customer will be solely responsible for reporting the Equipment for personal property tax purposes, and Motorola Solutions will be solely responsible for reporting taxes on its income or net worth.

17.2. ASSIGNABILITY AND SUBCONTRACTING. Except as provided herein, neither Party may assign this Agreement or any of its rights or obligations hereunder without the prior written consent of the other Party, which consent will not be unreasonably withheld. Any attempted assignment, delegation, or transfer without the necessary consent will be void. Notwithstanding the foregoing, Motorola Solutions may assign this Agreement to any of its affiliates or its right to receive payment without the prior consent of Customer. In addition, in the event Motorola Solutions separates one or more of its businesses (each a “Separated Business”), whether by way of a sale, establishment of a joint venture, spin-off or otherwise (each a “Separation Event”), Motorola Solutions may, without the prior written consent of the other Party and at no additional cost to Motorola Solutions, assign this Agreement such that it will continue to benefit the Separated Business and its affiliates (and Motorola Solutions and its affiliates, to the extent applicable) following the Separation Event. Motorola Solutions may subcontract any of the work, but subcontracting will not relieve Motorola Solutions of its duties under this Agreement.

17.3. WAIVER. Failure or delay by either Party to exercise a right or power under this Agreement will not be a waiver of the right or power. For a waiver of a right or power to be effective, it must be in a writing signed by the waiving Party. An effective waiver of a right or power will not be construed as either a future or continuing waiver of that same right or power, or the waiver of any other right or power.

17.4. SEVERABILITY. If a court of competent jurisdiction renders any part of this Agreement invalid or unenforceable, that part will be severed and the remainder of this Agreement will continue in full force and effect.

17.5. INDEPENDENT CONTRACTORS. Each Party will perform its duties under this Agreement as an independent contractor. The Parties and their personnel will not be considered to be employees or agents of the other Party. Nothing in this Agreement will be interpreted as granting either Party the right or authority to make commitments of any kind for the other. This Agreement will not constitute, create, or be interpreted as a joint venture, partnership or formal business organization of any kind.

17.6. HEADINGS AND SECTION REFERENCES. The section headings in this Agreement are inserted only for convenience and are not to be construed as part of this Agreement or as a limitation of the scope of the particular section to which the heading refers. This Agreement will be fairly interpreted in accordance with its terms and conditions and not for or against either Party.

17.7. NOTICES. Notices required under this Agreement to be given by one Party to the other must be in writing and either personally delivered or sent to the address provided by the other Party by certified mail, return receipt requested and postage prepaid (or by a recognized courier service, such as Federal Express, UPS, or DHL), or by facsimile with correct answerback received, and will be effective upon receipt.

17.8. COMPLIANCE WITH APPLICABLE LAWS. Each Party will comply with all applicable federal, state, and local laws, regulations and rules concerning the performance of this Agreement or use of the System. Customer will obtain and comply with all Federal Communications Commission (“FCC”) licenses and authorizations required for the installation, operation and use of the System before the scheduled installation of the Equipment. Although Motorola Solutions might assist Customer in the preparation of its FCC license applications, neither Motorola Solutions nor any of its employees is an agent or representative of Customer in FCC or other matters.

17.9. AUTHORITY TO EXECUTE AGREEMENT. Each Party represents that it has obtained all necessary approvals, consents and authorizations to enter into this Agreement and to perform its duties under this Agreement; the person executing this Agreement on its behalf has the authority to do so; upon execution and delivery of this Agreement by the Parties, it is a valid and binding contract, enforceable in accordance with its terms; and the execution, delivery, and performance of this Agreement does not violate any bylaw, charter, regulation, law or any other governing authority of the Party.
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17.10. ADMINISTRATOR LEVEL ACCOUNT ACCESS. If applicable to the type of System purchased by Customer, Motorola Solutions will provide Customer with Administrative User Credentials. Customer agrees to only grant access to the Administrative User Credentials to those personnel with the training and experience to correctly use them. Customer is responsible for protecting Administrative User Credentials from disclosure and maintaining Credential validity by, among other things, updating passwords when required. Customer may be asked to provide valid Administrative User Credentials when in contact with Motorola Solutions System support personnel. Customer understands that changes made as the Administrative User can significantly impact the performance of the System.

Customer agrees that it will be solely responsible for any negative impact on the System or its users by any such changes. System issues occurring as a result of changes made using the Administrative User Credentials may impact Motorola Solutions’ ability to perform Services or other obligations under the Agreement. In such cases, a revision to the appropriate provisions of the Agreement, including the Statement of Work, may be necessary. To the extent Motorola Solutions provides assistance to correct any issues caused by or arising out of the use of or failure to maintain Administrative User Credentials, Motorola Solutions will be entitled to bill Customer and Customer will pay Motorola Solutions on a time and materials basis for resolving the issue.

17.11. SURVIVAL OF TERMS. The following provisions will survive the expiration or termination of this Agreement for any reason: Section 3.5 (Motorola Solutions Software); Section 3.6 (Non-Motorola Solutions Software); if any payment obligations exist, Sections 6.1 and 6.2 (Contract Price and Invoicing and Payment); Subsection 10.8 (Disclaimer of Implied Warranties); Section 12 (Disputes); Section 15 (Limitation of Liability); and Section 16 (Confidentiality and Proprietary Rights); and all of the General provisions in Section 17.

17.12. ENTIRE AGREEMENT. This Agreement, including all Exhibits, constitutes the entire agreement of the Parties regarding the subject matter of the Agreement and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter. This Agreement may be executed in multiple counterparts, and shall have the same legal force and effect as if the Parties had executed it as a single document.

The Parties may sign in writing, or by electronic signature, including by email. An electronic signature, or a facsimile copy or computer image, such as a PDF or tiff image, of a signature, shall be treated as and shall have the same effect as an original signature. In addition, an electronic signature, a true and correct facsimile copy or computer image of this Agreement shall be treated as and shall have the same effect as an original signed copy of this document. This Agreement may be amended or modified only by a written instrument signed by authorized representatives of both Parties. The preprinted terms and conditions found on any Customer purchase or purchase order, acknowledgment or other form will not be considered an amendment or modification of this Agreement, even if a representative of each Party signs that document.

The Parties hereby enter into this Agreement as of the Effective Date.

Motorola Solutions, Inc. Customer

By: ______________________________ By: ______________________________ Name: ___________________________ Name: ____________________________ Title: ____________________________ Title: _____________________________ Date: ____________________________ Date: _____________________________ 752
Exhibit A

MOTOROLA SOLUTIONS SOFTWARE LICENSE AGREEMENT
This Exhibit A Motorola Solutions Software License Agreement ("Agreement") is between Motorola Solutions, Inc., (“Motorola Solutions"), and ______________________________________ (“Licensee”).

For good and valuable consideration, the parties agree as follows:

Section 1 DEFINITIONS

1.1 “Designated Products” means products provided by Motorola Solutions to Licensee with which or for which the Software and Documentation is licensed for use.

1.2 “Documentation” means product and software documentation that specifies technical and performance features and capabilities, and the user, operation and training manuals for the Software (including all physical or electronic media upon which such information is provided).

1.3 “Open Source Software” means software with either freely obtainable source code, license for modification, or permission for free distribution.

1.4 “Open Source Software License” means the terms or conditions under which the Open Source Software is licensed.

1.5 “Primary Agreement” means the agreement to which this exhibit is attached.

1.6 “Security Vulnerability” means a flaw or weakness in system security procedures, design, implementation, or internal controls that could be exercised (accidentally triggered or intentionally exploited) and result in a security breach such that data is compromised, manipulated or stolen or the system damaged.

1.7 “Software” (i) means proprietary software in object code format, and adaptations, translations, decompilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Motorola Solutions; and (iii) may contain one or more items of software owned by a third party supplier. The term "Software" does not include any third party software provided under separate license or third party software not licensable under the terms of this Agreement.

Section 2 SCOPE
Motorola Solutions and Licensee enter into this Agreement in connection with Motorola Solutions' delivery of certain proprietary software or products containing embedded or pre-loaded proprietary software, or both. This Agreement contains the terms and conditions of the license Motorola Solutions is providing to Licensee, and Licensee’s use of the proprietary software and affiliated documentation.

Section 3 GRANT OF LICENSE

3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Motorola Solutions grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7) and non-exclusive license under Motorola Solutions’ copyrights and Confidential Information (as defined in the Primary Agreement) embodied in the Software to use the Software, in object code form, and the Documentation solely in connection with Licensee's use of the Designated Products. This Agreement does not grant any rights to source code.

3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not this Agreement. If there is a conflict between the terms and conditions of this Agreement 753
and the terms and conditions of the Open Source Software Licenses governing Licensee’s use of the Open Source Software, the terms and conditions of the license grant of the applicable Open Source Software Licenses will take precedence over the license grants in this Agreement. If requested by Licensee, Motorola Solutions will use commercially reasonable efforts to: (i) determine whether any Open Source Software is provided under this Agreement; and (ii) identify the Open Source Software (or specify where that license may be found).

Section 4 LIMITATIONS ON USE

4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," or "service bureau" basis or for any other similar commercial rental or sharing arrangement.

4.2. Licensee will not, and will not allow or enable any third party to: (i) reverse engineer, disassemble, peel components, decompile, reprogram or otherwise reduce the Software or any portion to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party, grant any sublicense or other rights in the Software or Documentation to any third party, or take any action that would cause the Software or Documentation to be placed in the public domain; (iv) remove, or in any way alter or obscure, any copyright notice or other notice of Motorola Solutions' proprietary rights; (v) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by any third party or on any machine except as expressly authorized by this Agreement; or (vi) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software solely by activating a machine containing the Software. Licensee may make one copy of Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software.

4.3. Unless otherwise authorized by Motorola Solutions in writing, Licensee will not, and will not enable or allow any third party to: (i) install a licensed copy of the Software on more than one unit of a Designated Product; or (ii) copy onto or transfer Software installed in one unit of a Designated Product onto one other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning, if Licensee provides written notice to Motorola Solutions of the temporary transfer and identifies the device on which the Software is transferred. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. Licensee must provide prompt written notice to Motorola Solutions at the time temporary transfer is discontinued.

4.4 Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Motorola Solutions or an independent third party (“Auditor”) may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations.

Motorola Solutions is responsible for the payment of all expenses and costs of the Auditor. Any information obtained by Motorola Solutions and the Auditor will be kept in strict confidence by Motorola Solutions and the Auditor and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement. 754
Section 5 OWNERSHIP AND TITLE
Motorola Solutions, its licensors, and its suppliers retain all of their proprietary rights in any form in and to the Software and Documentation, including, but not limited to, all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation (including any corrections, bug fixes, enhancements, updates, modifications, adaptations, translations, de-compilations, disassemblies, emulations to or derivative works from the Software or Documentation, whether made by Motorola Solutions or another party, or any improvements that result from Motorola Solutions’ processes or, provision of information services). No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All intellectual property developed, originated, or prepared by Motorola Solutions in connection with providing the Software, Designated Products, Documentation or related services, remains vested exclusively in Motorola Solutions, and Licensee will not have any shared development or other intellectual property rights.

Section 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY

6.1. Unless otherwise stated in the Primary Agreement, the commencement date and the term of the Software warranty will be a period of ninety (90) days from Motorola Solutions' shipment of the Software (the "Warranty Period"). If Licensee is not in breach of any of its obligations under this Agreement, Motorola Solutions warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect occurs will be determined by Motorola Solutions solely with reference to the Documentation. Motorola Solutions does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements.

Motorola Solutions makes no representations or warranties with respect to any third party software included in the Software. Notwithstanding, any warranty provided by a copyright owner in its standard license terms will flow through to Licensee for third party software provided by Motorola Solutions.

6.2 Motorola Solutions’ sole obligation to Licensee and Licensee’s exclusive remedy under this warranty is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Motorola Solutions cannot correct the defect within a reasonable time, then at Motorola Solutions’ option, Motorola Solutions will replace the defective Software with functionally-equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund the Licensee’s paid license fee.

6.3. Warranty claims are described in the Primary Agreement.

6.4. The express warranties set forth in this Section 6 are in lieu of, and Motorola Solutions disclaims, any and all other warranties (express or implied, oral or written) with respect to the Software or Documentation, including, without limitation, any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether or not Motorola Solutions knows, has reason to know, has been advised, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Motorola Solutions disclaims any warranty to any person other than Licensee with respect to the Software or Documentation.

Section 7 TRANSFERS
Licensee will not transfer the Software or Documentation to any third party without Motorola Solutions' prior written consent. Motorola Solutions’ consent may be withheld at its discretion and may be conditioned upon transferee paying all applicable license fees and agreeing to be bound by this Agreement. If the Designated Products are Motorola Solutions' radio products and Licensee transfers ownership of the Motorola Solutions radio products to a third party, Licensee may assign its right to use the Software (other than CPS and Motorola Solutions' FLASHport® software) which is embedded in or furnished for use with the radio products and the related Documentation; 755
provided that Licensee transfers all copies of the Software and Documentation to the transferee, and Licensee and the transferee sign a transfer form to be provided by Motorola Solutions upon request, obligating the transferee to be bound by this Agreement.

Section 8 TERM AND TERMINATION

8.1 Licensee’s right to use the Software and Documentation will begin when the Primary Agreement is signed by both parties and will continue for the life of the Designated Products with which or for which the Software and Documentation have been provided by Motorola Solutions, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Motorola Solutions.

8.2 Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Motorola Solutions that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Motorola Solutions or destroyed by Licensee and are no longer in use by Licensee.

8.3 Licensee acknowledges that Motorola Solutions made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Motorola Solutions for which monetary damages would be inadequate.

If Licensee breaches this Agreement, Motorola Solutions may terminate this Agreement and be entitled to all available remedies at law or in equity (including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation unless Licensee is a Federal agency of the United States Government).

Section 9 Commercial Computer Software

9.1 This Section 9 only applies to U.S. Government end users. The Software, Documentation and updates are commercial items as that term is defined at 48 C.F.R. Part 2.101, consisting of “commercial computer software” and “computer software documentation” as such terms are defined in 48 C.F.R. Part 252.227-7014(a)(1) and 48 C.F.R.

Part 252.227-7014(a)(5), and used in 48 C.F.R. Part 12.212 and 48 C.F.R. Part 227.7202, as applicable. Consistent with 48 C.F.R. Part 12.212, 48 C.F.R. Part 252.227-7015, 48 C.F.R. Part 227.7202-1 through 227.7202-4, 48 C.F.R.

Part 52.227-19, and other relevant sections of the Code of Federal Regulations, as applicable, the Software, Documentation and Updates are distributed and licensed to U.S. Government end users: (i) only as commercial items, and (ii) with only those rights as are granted to all other end users pursuant to the terms and conditions contained herein.

9.2 If Licensee is licensing Software for end use by the United States Government or a United States Government agency, Licensee may transfer such Software license, but only if: (i) Licensee transfers all copies of such Software and Documentation to such United States Government entity or interim transferee, and (ii) Licensee has first obtained from the transferee (if applicable) and ultimate end user an enforceable end user license agreement containing restrictions substantially identical to the ones contained in this Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorized by this subsection 9.2 may not otherwise use or transfer or make available any Motorola Solutions software to any third party nor permit any party to do so.

Section 10 CONFIDENTIALITY
Licensee acknowledges that the Software and Documentation contain Motorola Solutions’ valuable proprietary and Confidential Information and are Motorola Solutions Solutions’ trade secrets, and that the provisions in the Primary Agreement concerning Confidential Information apply.
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Section 11 LIMITATION OF LIABILITY
The Limitation of Liability provision is described in the Primary Agreement.

Section 12 NOTICES
Notices are described in the Primary Agreement.

Section 13 GENERAL

13.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software.

13.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software is subject to the laws and regulations of the United States and Licensee will comply with all applicable laws and regulations, including export laws and regulations of the United States. Licensee will not, without the prior authorization of Motorola Solutions and the appropriate governmental authority of the United States, in any form export or re-export, sell or resell, ship or reship, or divert, through direct or indirect means, any item or technical data or direct or indirect products sold or otherwise furnished to any person within any territory for which the United States Government or any of its agencies at the time of the action, requires an export license or other governmental approval. Violation of this provision is a material breach of this Agreement.

13.3. ASSIGNMENTS AND SUBCONTRACTING. Motorola Solutions may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to or consent of Licensee.

13.4. GOVERNING LAW. This Agreement is governed by the laws of the United States to the extent that they apply and otherwise by the internal substantive laws of the State to which the Software is shipped if Licensee is a sovereign government entity, or the internal substantive laws of the State of Illinois if Licensee is not a sovereign government entity. The terms of the U.N. Convention on Contracts for the International Sale of Goods do not apply.

In the event that the Uniform Computer Information Transaction Act, any version of this Act, or a substantially similar law (collectively "UCITA") becomes applicable to a party's performance under this Agreement, UCITA does not govern any aspect of this Agreement or any license granted under this Agreement, or any of the parties' rights or obligations under this Agreement. The governing law will be that in effect prior to the applicability of UCITA.

13.5. THIRD PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Motorola Solutions and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third party software included in the Software will be a direct and intended third party beneficiary of this Agreement.

13.6. SURVIVAL. Sections 4, 5, 6.4, 7, 8, 9, 10, 11 and 13 survive the termination of this Agreement.

13.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Exhibit and the Primary Agreement, the parties agree that this Exhibit prevails, only with respect to the specific subject matter of this Exhibit, and not the Primary Agreement or any other exhibit as it applies to any other subject matter.

13.8 SECURITY. Motorola Solutions uses reasonable means in the design and writing of its own Software and the acquisition of third party Software to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Motorola Solutions will take the steps set forth in Section 6 of this Agreement.
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Exhibit B

PAYMENT
Except for a payment that is due on the Effective Date, Customer will make payments to Motorola Solutions within thirty (30) days after the date of each invoice. Customer will make payments when due in the form of a check, cashier’s check, or wire transfer drawn on a U.S. financial institution. If Customer has purchased additional Professional or Subscription services, payment will be in accordance with the applicable Addenda. Payment for the System purchase will be in accordance with the following milestones.

System Purchase (excluding Subscribers, if applicable)

1. 25% of the Contract Price due upon contract execution (due upon effective date);

2. 60% of the Contract Price due upon shipment of Equipment from Staging;

3. 10% of the Contract Price due upon installation of Equipment; and

4. 5% of the Contract Price due upon Final Project Acceptance.

If Subscribers are purchased, 100% of the Subscriber Contract Price will be invoiced upon shipment (as shipped).

Motorola Solutions may make partial shipments of Equipment and will request payment upon shipment of such Equipment. In addition, Motorola Solutions will invoice for installations completed on a site-by-site basis or when professional services are completed, when applicable. The value of the Equipment shipped/services performed will be determined by the value of the shipped/services performed as a percentage of the total milestone value. Unless otherwise specified, contract discounts are based upon all items proposed and overall System package. For invoicing purposes only, discounts will be applied proportionately to the FNE and Subscriber Equipment values to total Contract Price. Overdue invoices will bear simple interest at the maximum allowable rate.

For Lifecycle Support Plan and Subscription Based Services:

Motorola Solutions will invoice Customer annually in advance of each year of the plan. 758

EXHIBIT D
System Acceptance Certificate
Customer Name: ______________________________________________________ Project Name: ________________________________________________________ This System Acceptance Certificate memorializes the occurrence of System Acceptance. Motorola Solutions and Customer acknowledge that:

1. The Acceptance Tests set forth in the Acceptance Test Plan have been successfully completed.

2. The System is accepted.

Customer Representative: Motorola Solutions Representative:

Signature: ____________________________ Signature: ____________________________ Print Name: ___________________________ Print Name: ___________________________ Title: ________________________________ Title: ________________________________ Date: ________________________________ Date: ________________________________ FINAL PROJECT ACCEPTANCE:

Motorola Solutions has provided and Customer has received all deliverables, and Motorola Solutions has performed all other work required for Final Project Acceptance.

Customer Representative: Motorola Solutions Representative:

MAINTENANCE, SUPPORT AND SUA ADDENDUM
This Addendum to the Communications System and Services Agreement or other previously executed Agreement currently in force, as applicable (“Primary Agreement”) provides additional or different terms and conditions to govern the sale of Maintenance, Support and SUA II services. The terms in this Addendum are integral to and incorporated into the Primary Agreement signed by the Parties.

1. DEFINITIONS
All capitalized terms not otherwise defined herein shall have the same meaning as defined in the Primary Agreement.
“SUA” or “SUA II” means Motorola’s Software Upgrade Agreement program.

2. SCOPE
Motorola will provide Maintenance and Support Services and/or SUA Services as further described in the applicable Statement of Work, or attachment to Motorola’s proposal for additional services.

3. TERMS AND CONDITIONS
The terms of the Primary Agreement combined with the terms of this Addendum will govern the products and services offered pursuant to this Addendum. To the extent there is a conflict between the terms and conditions of the Primary Agreement and the terms and conditions of this Addendum, this Addendum takes precedence.

3.1 MAINTENANCE AND SUPPORT SERVICES

3.1.1 PURCHASE ORDER ACCEPTANCE. Purchase orders for additional, continued, or expanded maintenance and software support, during the Warranty Period or after the Warranty Period, become binding only when accepted in writing by Motorola.

3.1.2 START DATE. The “Start Date” for Maintenance and Support Services will be indicated in the proposal or a cover page entitled “Service Agreement”.

3.1.3 AUTO RENEWAL. Unless the cover page or SOW specifically states a termination date or one Party notifies the other in writing of its intention to discontinue the Services, this Agreement will renew for an additional one (1) year term on every anniversary of the Start Date. At the anniversary date, Motorola may adjust the price of the Services to reflect the renewal rate.

3.1.4 TERMINATION. Written notice of intent to terminate must be provided thirty (30) days or more prior to the anniversary date. If Motorola provides Services after the termination or expiration of this Addendum, the terms and conditions in effect at the time of the termination or expiration will apply to those Services and Customer agrees to pay for those services on a time and materials basis at Motorola’s then effective hourly rates.
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Lemoore City CouncilDecember 6, 2022

Lemoore City Council
December 6, 2022