TO: City Council
FROM: Ryan Smoot, City Manager
PREPARED BY: Gary Y. Sugano, Assistant City Manager
MEETING DATE: June 6, 2023
SUBJECT: Consideration of an Agreement with Airespring for Networking, Internet, and Phone Service at all City Facilities
RECOMMENDATION
Approve the agreement and authorize the City Manager to sign the Master Services Agreement and any related documentation.
BACKGROUND/ANALYSIS
TPx Communications has been providing the majority of services listed above including networking and landline phone service to five city locations (Lomita City Hall, Lomita Park, Public Works Corp Yard, CWPF and the Railroad Museum). Prior to the fiber upgrade at Lomita Park and the Cypress Water Facility, primary internet service (at all sites except city hall) had been provided by Spectrum (via TPX) and phone maintenance by NexusTek. While the reliability of TPx has been adequate (service has been uneven and we’ve seen a consistent turnover in customer account management), staff enlisted the assistance of Sandler Partners (via Numa Networks) to shop other companies to provide a comparison.
In 2016, the South Bay Cities Council of Governments (SBCCOG) embarked on an initiative to bring a fiber network to the South Bay that would allow cities and other governmental agencies to receive faster internet access (1GB vs. 20MB). The City has been receiving this service from Race Communications at the city hall location since 2020. This has dramatically improved productivity and reliability at city hall. The City is in the process of adding two additional sites – Lomita Park and the Cypress Water Facility.
Phone Upgrade from PBX to VoIP
The City’s current phone system is a PBX (Private Branch Exchange) which is an on premise phone system not connected to a data network. VoIP (Voice over Internet Item No. 7h
CITY OF LOMITA
CITY COUNCIL REPORT
Protocol) converts voice to data which can be transferred over a data network. The VoIP would be hosted off-site which would eliminate the need for an on-site communications network and would be one less item that would require future maintenance.
Other features of a VoIP system include the option for users to use a soft phone (eliminates the need for a physical phone) to place and receive calls with a headset. An app on their PC or mobile device would allow calls to be placed.
The table provides a cost comparison with the current vs. the proposed cost from other providers.
Current
Site/Location
Monthly
Cost
NonRecurringInternet
Speed Start of Term Expiration
City Hall/Narbonne n/a n/a 8/1/2020 10/30/2023
Lomita Park/24428 Eshelman n/a 200/10 5/1/2020 10/30/2023 Corp Yard/24373 Walnut Av n/a 100/8 5/1/2020 10/30/2023 RR Museum/2137 250th St n/a 100/10 5/1/2020 10/30/2023
CWPF/26112 Cypress St n/a 100/10 5/1/2020 10/30/2023
Phone Maintenance
(NexusTek)
$2,253.92
Proposed/Recommended
(Airespring/Spectrum)
Site/Location
Monthly
Cost
NonRecurringInternet
Speed Start of Term Expiration
City Hall/Narbonne n/a 300/10* 9/30/2023 10/30/2026
Lomita Park/24428 Eshelman n/a 300/10* 9/30/2023 10/30/2026 Corp Yard/24373 Walnut Av n/a 300/10 9/30/2023 10/30/2026 RR Museum/2137 250th St n/a 300/10 9/30/2023 10/30/2026 CWPF/26112 Cypress St n/a 300/10* 9/30/2023 10/30/2026
$2,484.95
(Cato/Spectrum)
Site/Location
Monthly
Cost
NonRecurringInternet
Speed Start of Term Expiration
City Hall/Narbonne n/a 300/10* 9/30/2023 10/30/2026
Lomita Park/24428 Eshelman n/a 300/10* 9/30/2023 10/30/2026 Corp Yard/24373 Walnut Av n/a 300/10 9/30/2023 10/30/2026 RR Museum/2137 250th St n/a 300/10 9/30/2023 10/30/2026 CWPF/26112 Cypress St n/a 300/10* 9/30/2023 10/30/2026
$2,718.70
(BigLeaf/Spectrum)
Site/Location
Monthly
Cost
NonRecurringInternet
Speed Start of Term Expiration
City Hall/Narbonne n/a 300/10* 9/30/2023 10/30/2026
Lomita Park/24428 Eshelman n/a 300/10* 9/30/2023 10/30/2026 Corp Yard/24373 Walnut Av n/a 300/10 9/30/2023 10/30/2026 RR Museum/2137 250th St n/a 300/10 9/30/2023 10/30/2026 CWPF/26112 Cypress St n/a 300/10* 9/30/2023 10/30/2026
$2,379.95
* Back-up connection; these 3 sites have 1GB fiber connections through Race Communications ** New phones would be provided across all sites
*** One-time IT support charges for all options - $6,000 **** Estimated tax $250/month
***** All options include Spectrum internet
****** 1 month free during the term of the agreement
While Airespring monthly cost is nominally higher than BigLeaf’s proposal and TPx, their overall customer service and experience with phone setup is superior and is therefore being recommended. White glove service relative to equipment setup (including programming of phones), annual phone maintenance and training is included in the pricing. In addition, all landline phones would be provided at no extra charge. Under the proposal, a new back-up internet connection through Spectrum would be provided at city hall (which we do not currently have). If approved, notice would be provided to TPx Communications of termination effective October 30, 2023. There would be a one month overlap of service for continuity. Setup and installation would take place in late September to ensure adequate time to implement the switch-over should any issues arise.
ALTERNATIVES
1. Do not approve staff’s recommendation
2. Give staff further direction
FISCAL IMPACT
The monthly cost initially would be $2,484.95 per month plus one-time installation charges totaling $6,050 (for a 3-year term). There is sufficient funding budgeted under the Information Technology Division as this cost has been previously budgeted.
ATTACHMENTS
1. Master Service Order Agreement
Prepared by: Approved by:
Gary Y. Sugano Ryan Smoot
Assistant City Manager City Manager
AireSpring MSOA
Customer Initial: _________
AIRESPRING
MASTER SERVICE ORDER AGREEMENT
3/15/2023
(This MSOA is valid if signed by the Customer on or before 3/25/2023) CUSTOMER: City of Lomita
OMR #:
Channel Mgr: Steve Mooney
Agent: John Ellis
Agent ID: ASP0067
Solutions Engineer:
Submitted by: Steve Mooney
CUSTOMER BILLING ADDRESS:
Street:
City:
State:
ZIP Code:
CUSTOMER CONTACT:
Name:
Title:
Phone:
Email:
TECHNICAL/VENDOR CONTACT:
Name:
Title:
Phone:
Email:
BILLING CONTACT:
Name:
Title:
Phone:
Email:
Attachment No 1
AireSpring MSOA
Customer Initial: _________
The purpose of this Master Service Order Agreement (“MSOA”) shall be to include all Service Orders for locations listed herein under a single Master Service Order Agreement. The Master Service Order Agreement includes this agreement and all schedules, exhibits and Service Order attachments ("Attachments) appended hereto or subsequently signed by the parties, (collectively, this "Agreement"). All services provided to Customer by AireSpring are governed by the terms of a Master Service Agreement (“MSA”), which may be found at https://airespring.com/service-terms/ and AireSpring’s Acceptable Use Policy, which may be found at https://airespring.com/service-terms/acceptable-use-policy-aup/, both of which are incorporated into this Agreement by this reference. Unless explicitly agreed to in writing with the consent of both parties, this Agreement shall supersede any other expressed or implied understandings or agreements between the Customer and AireSpring.
By signature below, Customer expressly agrees to be bound by the terms herein and as provided in each Attachment.
AireSpring MSOA
Customer Initial: _________
Quote ID: 1124457858
Proposal: 310571
Customer Provided
24300 Narbonne - 24300 NARBONNE AVE LOMITA, CA 90717-1131 000-000 (001) Qty Description Unit MRC Unit NRC Total MRC Total NRC
1 VMware Edge 640N - 3-Year Term
Supports up to [2000 Mb/s] of Maximum Throughput (defined as the aggregate of all traffic flows to and from a device – Up and Down Combined) Configurable LAN/WAN Ports: 6-Port GE, 2-Port SFP+
Maximum Tunnel Scale: 400
USB Ports (3G/4G): 2 (3.0)
$2,300.00 $0.00 FREE $0.00
1 VMware SD-WAN - Up to 200 Mb/s of In-Tunnel
Bandwidth (Up and Down Combined) - 3-Year Term
”Up and Down Combined” is the sum of the upload and download speeds of all In-Tunnel Traffic.
$280.00 $0.00 $280.00 $0.00
1 AireSpring Gateway Access - 200 Mb/s - Maximum
Licensed In-Tunnel Bandwidth (Up and Down
Combined) - 3-Year Term
Promotional Offer. Required for Access to AireSpring Gateways $90.00 $0.00 FREE $0.00
1 ENI (Edge Network Intelligence)
ENI by VMware provides performance and analytics metrics on equipment and network, allowing customers to troubleshoot deviations and anomalies. $5.00 $0.00 FREE $0.00
1 DDoS Mitigation for Airespring Gateway Access
DDoS Mitigation only provided on in-tunnel internet traffic traversing Airespring Gateway Access.
$500.00 $0.00 FREE $0.00
50 Cloud Business Phone System - Enterprise Seat - 3-
Year Term
Includes professional phone installation. Award winning, full featured, cloud phone system, plus our MaX UC mobile (iOS/Android) and desktop app (Mac and PC), allowing users to collaborate with clients using HD voice, video, and instant messaging. Features include phone twinning, visual voicemail, contact management, call management, local call recording, and multi-party call handling, plus a Dedicated internet Fax number, allowing users to send and receive faxes via email.
$16.00 $0.00 $800.00 $0.00
60 Virtual Numbers - 3 Year Term $0.83 $0.83 $50.00 $50.00 50 IP Phone - Yealink T46U - 3-Year Term
16-Line Gigabit IP Phone (Supports PoE - Does not include power adapter) $269.00 $0.00 FREE $0.00 1 Professional On-Site Installation $300.00 $0.00 FREE $0.00 1 IP Addresses - Gateway Access: 2 (Usable: 1) - MonthMonth Term FREE $0.00 FREE $0.00 1 AireNMS Network Monitoring Service
24/7 network monitoring and alerting for AireSpring provided routers and gateways.
$50.00 $0.00 FREE $0.00
1 AireCare Customer Portal
AireSpring’s 24/7 online billing, reporting, and service admin portal. $5.00 $0.00 FREE $0.00 50 Dedicated AireFAX Number
Send and receive faxes using email. $5.00 $0.00 FREE $0.00 AireSpring MSOA
Customer Initial: _________
50 MaX UC Desktop
Softphone for Mac or PC featuring presence, video calls, voicemail, and more.
$5.00 $0.00 FREE $0.00
50 MaX UC Mobile
App for iOS and Android featuring presence, video calls, voicemail, and more.
$5.00 $0.00 FREE $0.00
1 Orchestrator Access $25.00 $0.00 FREE $0.00
Subtotal $1,130.00 $50.00
Qty Circuit | 3-Year Term Total MRC Total NRC
1 Customer Provided - Loop - AireSpring FREE $0.00
Location Total $1,130.00 $50.00
Usage Rates
Domestic Rates: 2.500¢ (usage bundles will be applied first) Free local calling and interoffice on-net calling.
Offshore rates: Click Here
AireSpring International rates: Click Here
24428 Eshelman - 24428 ESHELMAN AVE LOMITA, CA 90717-1230 000-000 (002) AireSpring MSOA
Customer Initial: _________
Qty Description Unit MRC Unit NRC Total MRC Total NRC
1 VMware Edge 640N - 3-Year Term
Supports up to [2000 Mb/s] of Maximum Throughput (defined as the aggregate of all traffic flows to and from a device – Up and Down Combined) Configurable LAN/WAN Ports: 6-Port GE, 2-Port SFP+
Maximum Tunnel Scale: 400
USB Ports (3G/4G): 2 (3.0)
$2,300.00 $0.00 FREE $0.00
1 VMware SD-WAN - Up to 100 Mb/s of In-Tunnel
Bandwidth (Up and Down Combined) - 3-Year Term
”Up and Down Combined” is the sum of the upload and download speeds of all In-Tunnel Traffic.
$195.00 $0.00 $195.00 $0.00
1 AireSpring Gateway Access - 100 Mb/s - Maximum
Licensed In-Tunnel Bandwidth (Up and Down
Combined) - 3-Year Term
Promotional Offer. Required for Access to AireSpring Gateways $45.00 $0.00 FREE $0.00
1 ENI (Edge Network Intelligence)
ENI by VMware provides performance and analytics metrics on equipment and network, allowing customers to troubleshoot deviations and anomalies. $5.00 $0.00 FREE $0.00
1 DDoS Mitigation for Airespring Gateway Access
DDoS Mitigation only provided on in-tunnel internet traffic traversing Airespring Gateway Access.
$500.00 $0.00 FREE $0.00
1 IP Addresses - Gateway Access: 2 (Usable: 1) - MonthMonth Term FREE $0.00 FREE $0.00 1 AireNMS Network Monitoring Service
24/7 network monitoring and alerting for AireSpring provided routers and gateways.
$50.00 $0.00 FREE $0.00
1 AireCare Customer Portal
AireSpring’s 24/7 online billing, reporting, and service admin portal. $5.00 $0.00 FREE $0.00 1 Orchestrator Access $25.00 $0.00 FREE $0.00
Subtotal $195.00 $0.00
Qty Circuit | 3-Year Term Total MRC Total NRC
1 Customer Provided - Loop - AireSpring FREE $0.00
Location Total $195.00 $0.00
2137 250th - 2137 250TH ST LOMITA, CA 90717-2217 000-000 (003) AireSpring MSOA
Customer Initial: _________
Qty Description Unit MRC Unit NRC Total MRC Total NRC
1 VMware Edge 640N - 3-Year Term
Supports up to [2000 Mb/s] of Maximum Throughput (defined as the aggregate of all traffic flows to and from a device – Up and Down Combined) Configurable LAN/WAN Ports: 6-Port GE, 2-Port SFP+
Maximum Tunnel Scale: 400
USB Ports (3G/4G): 2 (3.0)
$2,300.00 $0.00 FREE $0.00
1 VMware SD-WAN - Up to 100 Mb/s of In-Tunnel
Bandwidth (Up and Down Combined) - 3-Year Term
”Up and Down Combined” is the sum of the upload and download speeds of all In-Tunnel Traffic.
$195.00 $0.00 $195.00 $0.00
1 AireSpring Gateway Access - 100 Mb/s - Maximum
Licensed In-Tunnel Bandwidth (Up and Down
Combined) - 3-Year Term
Promotional Offer. Required for Access to AireSpring Gateways $45.00 $0.00 FREE $0.00
1 ENI (Edge Network Intelligence)
ENI by VMware provides performance and analytics metrics on equipment and network, allowing customers to troubleshoot deviations and anomalies. $5.00 $0.00 FREE $0.00
1 DDoS Mitigation for Airespring Gateway Access
DDoS Mitigation only provided on in-tunnel internet traffic traversing Airespring Gateway Access.
$500.00 $0.00 FREE $0.00
1 IP Addresses - Gateway Access: 2 (Usable: 1) - MonthMonth Term FREE $0.00 FREE $0.00 1 AireNMS Network Monitoring Service
24/7 network monitoring and alerting for AireSpring provided routers and gateways.
$50.00 $0.00 FREE $0.00
1 AireCare Customer Portal
AireSpring’s 24/7 online billing, reporting, and service admin portal. $5.00 $0.00 FREE $0.00 1 Orchestrator Access $25.00 $0.00 FREE $0.00
Subtotal $195.00 $0.00
Qty Circuit | 3-Year Term Total MRC Total NRC
1 Customer Provided - Loop - AireSpring FREE $0.00
Location Total $195.00 $0.00
26112 Cypress - 26112 CYPRESS ST LOMITA, CA 90717 310-257 (004) AireSpring MSOA
Customer Initial: _________
Qty Description Unit MRC Unit NRC Total MRC Total NRC
1 VMware Edge 640N - 3-Year Term
Supports up to [2000 Mb/s] of Maximum Throughput (defined as the aggregate of all traffic flows to and from a device – Up and Down Combined) Configurable LAN/WAN Ports: 6-Port GE, 2-Port SFP+
Maximum Tunnel Scale: 400
USB Ports (3G/4G): 2 (3.0)
$2,300.00 $0.00 FREE $0.00
1 VMware SD-WAN - Up to 100 Mb/s of In-Tunnel
Bandwidth (Up and Down Combined) - 3-Year Term
”Up and Down Combined” is the sum of the upload and download speeds of all In-Tunnel Traffic.
$195.00 $0.00 $195.00 $0.00
1 AireSpring Gateway Access - 100 Mb/s - Maximum
Licensed In-Tunnel Bandwidth (Up and Down
Combined) - 3-Year Term
Promotional Offer. Required for Access to AireSpring Gateways $45.00 $0.00 FREE $0.00
1 ENI (Edge Network Intelligence)
ENI by VMware provides performance and analytics metrics on equipment and network, allowing customers to troubleshoot deviations and anomalies. $5.00 $0.00 FREE $0.00
1 DDoS Mitigation for Airespring Gateway Access
DDoS Mitigation only provided on in-tunnel internet traffic traversing Airespring Gateway Access.
$500.00 $0.00 FREE $0.00
1 IP Addresses - Gateway Access: 2 (Usable: 1) - MonthMonth Term FREE $0.00 FREE $0.00 1 AireNMS Network Monitoring Service
24/7 network monitoring and alerting for AireSpring provided routers and gateways.
$50.00 $0.00 FREE $0.00
1 AireCare Customer Portal
AireSpring’s 24/7 online billing, reporting, and service admin portal. $5.00 $0.00 FREE $0.00 1 Orchestrator Access $25.00 $0.00 FREE $0.00
Subtotal $195.00 $0.00
Qty Circuit | 3-Year Term Total MRC Total NRC
1 Customer Provided - Loop - AireSpring FREE $0.00
Location Total $195.00 $0.00
24373 Walnut - 24373 WALNUT ST LOMITA, CA 90717-1259 000-000 (005) AireSpring MSOA
Customer Initial: _________
Qty Description Unit MRC Unit NRC Total MRC Total NRC
1 VMware Edge 640N - 3-Year Term
Supports up to [2000 Mb/s] of Maximum Throughput (defined as the aggregate of all traffic flows to and from a device – Up and Down Combined) Configurable LAN/WAN Ports: 6-Port GE, 2-Port SFP+
Maximum Tunnel Scale: 400
USB Ports (3G/4G): 2 (3.0)
$2,300.00 $0.00 FREE $0.00
1 VMware SD-WAN - Up to 100 Mb/s of In-Tunnel
Bandwidth (Up and Down Combined) - 3-Year Term
”Up and Down Combined” is the sum of the upload and download speeds of all In-Tunnel Traffic.
$195.00 $0.00 $195.00 $0.00
1 AireSpring Gateway Access - 100 Mb/s - Maximum
Licensed In-Tunnel Bandwidth (Up and Down
Combined) - 3-Year Term
Promotional Offer. Required for Access to AireSpring Gateways $45.00 $0.00 FREE $0.00
1 ENI (Edge Network Intelligence)
ENI by VMware provides performance and analytics metrics on equipment and network, allowing customers to troubleshoot deviations and anomalies. $5.00 $0.00 FREE $0.00
1 DDoS Mitigation for Airespring Gateway Access
DDoS Mitigation only provided on in-tunnel internet traffic traversing Airespring Gateway Access.
$500.00 $0.00 FREE $0.00
1 IP Addresses - Gateway Access: 2 (Usable: 1) - MonthMonth Term FREE $0.00 FREE $0.00 1 AireNMS Network Monitoring Service
24/7 network monitoring and alerting for AireSpring provided routers and gateways.
$50.00 $0.00 FREE $0.00
1 AireCare Customer Portal
AireSpring’s 24/7 online billing, reporting, and service admin portal. $5.00 $0.00 FREE $0.00 1 Orchestrator Access $25.00 $0.00 FREE $0.00
Subtotal $195.00 $0.00
Qty Circuit | 3-Year Term Total MRC Total NRC
1 Customer Provided - Loop - AireSpring FREE $0.00
Location Total $195.00 $0.00
All orders are subject to engineering, pricing and facilities verification.
Note: There is a $250 MRC minimum per account for all CPC orders.
AireSpring MSOA
Customer Initial: _________
Total For All Locations
Monthly Fee: $1,910.00 One-Time Fee: $50.00
AireSpring MSOA
Customer Initial: _________
SUMMARY TOTALS
*MRC/NRC Location Totals and Total for All Locations do not include any services or equipment not ordered, as well as Domestic / International / Offshore Usage (excluding bundles), Other Services / Features / Fees, LNP, Configuration and Training, Shipping, Expedite Fees, Demarc Extension Charges, or IP Addresses.
Charges do not include additional surcharges and government mandated taxes. A full list of current Airespring surcharges may be found at: https://airespring.com/regulatory-charges-and-surcharges/ Additional Services, Equipment, Features, and Fees are incorporated into this document by reference:http://additionalterms.airespring.com/AdditionalFees.pdf
TERMS AND USAGE AGREEMENT
The terms of this Agreement will be for the period(s) listed in the upper section of this MSOA depending on the services ordered, or if no period is listed on the order form for a particular service, for that service the term of the Circuit associated with that service will apply. The start of billing for a Service begins on the Start of Service Date. The Start of Service Date shall be the earlier of i) the Customer's first use of the Service, ii) the date Customer is notified that the Service is active / available, iii) five (5) business days after Circuit Ready Date, (for orders providing an access/circuit loop), iv) five (5) business days after the start of a "Customer Delay of Installation", or v) thirty (30) days after AireSpring ships equipment for locations outside the United States to Customer; regardless of a) whether all Services have been turned up at this or other locations, b) Customer readiness, c) Customer's non-use of Service, d) Customer desire to coordinate the timing of the turn-up or turn-down of other services at this or other sites, or e) failure to meet Customer-requested due date. "Circuit Ready Date" is the date the Customer's circuit is active, as notified by AireSpring. "Customer Delay of Installation" is defined as an occurrence of Customer directly or indirectly delaying or impeding AireSpring or AireSpring's underlying provider for any reason from installing and/or testing Customer's access circuit / loop or Service. Customer indirectly delays AireSpring or AireSpring's underlying provider if the Customer site is not ready to accept Services, or if the Customer's employees, contractors, supplies, vendors, agents, assigns, property owner, property manager, or landlord does not allow, blocks, or delays AireSpring or AireSpring's underlying provider from installing or testing the access circuit / loop or Service. Customer networking issues, whether the result of improper network design, equipment issues, or incorrect information supplied to AireSpring by or on behalf of the Customer, shall not relieve the Customer of the obligation to pay for the Service, including circuit charges, beginning on the Start of Service Date. In the event Customer places an order on hold or delays or impedes AireSpring from expeditiously submitting Customer’s order to underlying provider, Customer pricing may change as notified by AireSpring. Orders placed on hold may require customer approval to proceed with implementation. Upon completion of any initial or any renewal term commitment, or if no term is specified above, for all non-SD-WAN services this Agreement shall automatically renew for successive one-year terms. For SD-WAN services, this Agreement shall automatically renew for successive one-year terms, and in no event shall the renewal term for SD-WAN services be less than one year. Customer contracts to pay the Monthly Recurring Charges (“MRCs”) as listed above for the terms of this Agreement, or $250 per account, whichever is greater. By signing this Agreement, Customer agrees to pay all applicable service, circuit port, loop and equipment MRC charges in advance, and any usage/overage charges in arrears. Customer’s first bill shall include pro-ration of first month’s service, as well as any Non-Recurring Charges (“NRCs”). In the event Customer terminates this Agreement after the Start of Service Date but prior to the end of the applicable terms, Customer shall pay to AireSpring on demand, as liquidated damages and not as a penalty, an Early Termination Liability charge ("ETL") equal to the sum of i) one hundred percent (100%) of the MRCs for all of the months remaining in any applicable term for all International services, ii) one hundred percent (100%) of the MRCs for domestic loop/circuit charges for all of the months remaining in any applicable term, iii) one hundred percent (100%) of MRCs for all other domestic charges for the remaining months in the initial twelve months of the term, iv) eighty percent (80%) of the MRCs for all other domestic charges for the remaining months in months 13 - 24 of the term, and v) seventy percent (70%) of the remaining MRCs for all other domestic charges for the remaining months in the term, namely month 25 and after. With respect to Customer terminating the Agreement after the submission of paperwork to the underlying carrier but prior to the Start of Service Date, the ETL will be equivalent to Customer terminating during the initial twelve (12) months as described above. In the event Customer terminates this Agreement prior to the submission of paperwork to the underlying provider Customer shall be subject to the following fees: $1000 per DS-1/EOC/Broadband circuit or $3000 per Fast-E or similar circuit. For services ordered with Customer Provided Connectivity or where no circuit is provided by AireSpring for such services, Customer shall pay a cancellation fee of $750 per location if Customer cancels all or a portion of the order prior to Start of Service. For Wireless services, in the event Customer terminates any service plan prior to the Start of Service Date and/or shipment of any devices/equipment to Customer then, if Customer has signed for a term greater than month to month, Customer shall be subject to a cancellation fee which shall be equal to three (3) months of service plan charges; otherwise the cancellation fee shall be equal to one (1) month of service plan charges. If Customer chooses to purchase a wireless router/device from AireSpring, a management fee of $10.00 MRC per device will be required for 12 months; if Customer cancels service prior to completion of 12 months, then Customer will be charged the prorated balance. Additionally, a 20% restocking fee of the undiscounted, retail price of AireSpring provided devices shall apply and be paid by Customer for all equipment returned unopened to AireSpring and in original packaging within 30 days of shipment to Customer and prior to Start of Service. Equipment that has been opened or used may not be returned, and will be billed at the full undiscounted, retail price in the event Customer cancels service prior to Start of Service. AireSpring managed routers, Wireless routers/devices, SD-WAN equipment, Firewall equipment, and/or any other devices/equipment, are pre-configured and sent to Customer to be self-installed; if Customer requests a professional installation AireSpring will charge Customer an installation fee of $1000. All local loop circuit install charges are quoted with install to the Local Exchange Carrier assigned building demarcation point (Demarc). AireSpring will pass through any costs associated with extending wiring beyond the Demarc. In conjunction with the services ordered, AireSpring may provide Customer with Customer Premises Equipment (CPE) on a rental or included basis. If service is terminated for any reason, Customer must return all AireSpring and underlying carrier provided equipment within 30 days of termination, or Customer will be billed for the full new cost of the equipment. It is not necessary to return equipment purchased by Customer. AireSpring does not bill VAT on its invoice. A VAT invoice and/or VAT Identification Number will not be provided.
FOR ALL LOCAL VOICE SERVICES (non LD SIP TRUNKING)
AireSpring will provide all long distance and local services. No other long distance and local providers may be used with this service. Rating of outbound calls as Local applies only to calls that utilize telephone numbers (DIDs) assigned by AireSpring or that have been ported to AireSpring’s service as the originating ANI, and are displayed accordingly in the Caller ID field. The International Rate Plan Number above refers to a set of country specific rates defining costs to each international dialed location. Customer requests to block international calling does not relieve Customer from liability for all completed calls made utilizing Customer’s equipment, whether authorized or unauthorized. AireSpring’s fair use policy (“Fair Use Policy”) as set forth below and in the Master Service Agreement is designed to prevent abuse, fraud or unreasonable exploitation of AireSpring’s unlimited local, long distance, and SMS service plans and unreasonable overutilization of AireSpring’s facilities. AireSpring’s unlimited calling plans, which include both long distance and local, as well as SMS “unlimited calling plans” are intended solely for normal commercial use. AireSpring’s unlimited calling plans are designed only for continuous live dialog between two individuals. Unusual calling patterns, excessive called numbers and/or consistent excessive usage will each be considered an indicator that usage is exceeding normal standards. AireSpring’s unlimited calling plans may not be used for autodialing, continuous, or extensive call forwarding, excessive conferencing, inbound/outbound centralized or distributed call center activity, inbound/outbound customer service, telemarketing (including charitable or political solicitation or polling), fax or voicemail blasting, or for continuous or extensive chat line access, or as an open telephone line as a monitor, intercom or transcription service. AireSpring’s Unlimited MaX SMS product likewise may not be used for excessive texting. See AireSpring’s Master Service Agreement for a complete list of prohibited uses. AireSpring has other plans applicable for such applications and businesses. It will be considered outside of AireSpring’s Fair Use Policy on an unlimited calling plan for a Customer to exceed more than one-thousand (1,000) inbound, outbound or toll free local or long distance minutes or text messages per month per subscriber line, SIP trunk, hosted seat, PRI/T-1 trunk/DS0 or analog line, etc., in aggregate (“Normal Usage”). For unlimited calling plans, AireSpring shall apply a surcharge of up to $0.04 per minute or text message of use to the number of minutes or text messages by which Customer’s usage exceeds this normal usage.
All services provided to Customer by AireSpring are governed by the terms of a Master Service Agreement, which may be found at https://airespring.com/service-terms/ and AireSpring’s Acceptable Use Policy, which may be found at https://airespring.com/service-terms/acceptable-use-policy-aup/, both of which are incorporated into this Agreement by this reference. This Agreement represents the entire agreement between the Parties and supersedes and merges all prior offers, agreements, promises, understandings, statements, representations, warranties, indemnities and inducements to the making of this Agreement relied upon by either Party, whether written or oral, between or among Customer and AireSpring as well as AireSpring’s agents, employees, and/or sales persons. This Agreement is voidable by AireSpring if the text is modified without the written or initialed consent of an AireSpring Officer. Except as may otherwise be provided herein, any amendments or modifications to this Agreement must be in writing and signed by an AireSpring Officer. This Agreement shall be governed by and construed in accordance with the laws of the State of California. Customer hereby irrevocably submits to the personal jurisdiction of and consents to venue exclusively in any state or federal court sitting in the State of California, County of Los Angeles, in any suit, action, or proceeding arising out of or relating to this Agreement. Customer hereby irrevocably waives, to the fullest extent permitted by applicable law, any objection which such party may raise now, or hereafter have, to the laying of the venue of any such suit, action or proceeding brought in such court and any claim that any such suit, action or proceeding brought in such a court has been brought in an inconvenient forum. Customer hereby expressly waives the right to a trial by jury in any action or proceeding brought against customer relating to this agreement. Upon completion of any initial or renewal term commitment, (or in the event of a move, upgrade, downgrade, or change of underlying carrier,) any disconnection request by customer must be provided in writing 45 days prior to the requested disconnection date and customer will continue to be billed until after the disconnection is completed, or 45 days after disconnection notice, whichever is greater. Customer agrees that AireSpring may request credit information from third parties and authorizes the release of such information from the customer’s financial institution as part of this application for credit.
Additional Terms and Conditions are incorporated herein by reference: http://additionalterms.airespring.com/AdditionalTerms.pdf AireSpring MSOA
Customer Initial: _________
INSTALL TIMEFRAMES AND EXPEDITES
Domestic circuits:
Customer understands and accepts the following estimated installation timeframes:
90 days for services which utilize a Fast-E circuit, 120 days for services which utilize a Gig-E circuit, 30 days for services which utilize a broadband, wireless or satellite circuit, or 60 days for services which utilize all other circuit types. Actual installation timelines vary by underlying carrier and loop provider and are dependent on multiple factors, including construction requirements, availability of facilities and other variables.
International circuits:
Customer understands and accepts that installation timelines vary by underlying carrier and loop provider and are dependent on multiple factors, including construction requirements, availability of facilities and other variables.
Expedites:
Paid Expedites: Customer may request an expedite for an additional fee. All expedites must be approved by Airespring.
NOTE: Airespring cannot ever guarantee any installation timeframes including paid expedites.
INVOICING
Please note: $5 monthly fee per invoice will be charged unless paperless billing is requested. If requested, paperless billing will apply to all customer accounts.
*Paperless Billing: Yes No *Email Address (must be provided for Paperless Billing):
NOTES
In the event customer changes a scheduled due date less than six business days from the due date, customer will be assessed a rescheduling fee. Please be advised that changes to a scheduled due date can impact service delivery timelines.
SD-WAN
High Availability Edge devices include both the primary edge and a hot stand-by edge (2 devices).
For Cisco Meraki and Fortinet: SD-WAN service reconfiguration and/or upgrade fee: $400. Applies if firewall added to SD-WAN service after the initial start of service. AireSpring will configure firewall using standard settings. Customer can request firewall changes during AireSpring’s normal business hours, up to 4 firewall change requests per month for free, and $150 for each additional firewall change request.
At the end of the initial or any renewal term if Customer does not renew the service prior to the end of the term, the service will cease to operate. *Ground Shipping & Handling: ICB - (Expedited Shipping Additional) For VMWare: If Licensed bandwidth is exceeded, AireSpring may upgrade the License to match actual usage.
CLOUD COMMUNICATION SERVICES: CLOUD BUSINESS PHONE SYSTEM Toll Free Numbers (above 50)
MRC per Number NRC per Number
$0.50 $1.00
Includes 2 Hours of Remote Configuration and Training, which should be sufficient for Standard Configurations.
Custom Configurations may take longer than the included 2 hours (Examples: Custom Auto-Attendant, Music on Hold, Multi-line Hunt Groups, Etc.) Configurations and Training exceeding the included 2 hours will be billed at $150 per hour Alarm Lines, Modem Lines, DSL Lines, Credit Card Processing and Elevator Lines are not supported on AireSpring’s Voice Network. Customer should utilize alternative network options for such nonsupported lines and for completion of inbound and outbound fax calls. Customer is required to identify in advance all such non-supported lines (fax, alarm, etc.) that will utilize AireSpring service.
Faxing: General, standard use faxing is supported; however VOIP (Voice over IP) services are not designed to support extremely heavy fax applications such as: fax blasting, fax aggregation systems, continuous and consistent high volumes of faxing, or a high volume of long faxes over 10 pages. Optimal results are achieved by connecting fax lines directly to an FXS analog port on AireSpring provided equipment. Customer may be required to make adjustments to internal wiring to connect faxes to FXS ports.
The NPA-NXX listed by location in this MSOA determines Local Number availability and portability.
If Professional Install is included with seat, all Airespring provided phones will be installed by Airespring at the Customer's site (Customer Provided Equipment will not be installed by Airespring). Only applicable for New Orders.
Professional Install is not included for Add-On Seats for Existing Customers Accounts/Locations. Professional Install can be purchased for an additional fee for Add-On Seats.
AIRESPRING SUPPLIED IP PHONES
• AirePBX is only supported with Airespring supplied equipment. • 3-year discounted phones may not exceed the number of 3-year seats selected. • Customer may only order phones of the same brand (does not apply to conference phones) • Unless indicated, phones do not include a power supply.
SALES TAX and OTHER SURCHARGES will be BILLED UPFRONT on any free phones.
S&H CHARGES
(Applies to All Phones)
# Of Phones Ground Shipping Additional Charges for
Expedited Shipping 1 to 3 $30.00
Above 3 $10 per phone
*Airespring Warranty (Applicable to all rentals) – Device warranty is extended for the period of the customer’s contract and is subject to AireSpring’s terms and conditions. *Manufacturer Warranty (Applicable to all purchases) – Device warranty is covered under the manufacturer’s warranty period and is subject to AireSpring’s terms and conditions. *PURCHASE with 3 YEAR CONTRACT – Special offer only available for new service. Add-on service requires extension of all services under contract for 3 years from date of add-on. *Sales Tax based on the Full Retail Purchase Price will apply.
AireSpring MSOA
Customer Initial: _________
IP ADDRESS INFORMATION
All IP addresses are subject to approval from the underlying provider based on an IP Address Justification Form completed by customer. All prices MRC unless otherwise noted.
CIDR /31 /29 /28 /27 /26 /25 /24 /23+
Public IPs 2 8 16 32 64 128 256 512+
Useable IPs 1 5 13 29 61 125 253 509+
AireSpring IP Free $20 $35 $55 $100 $200 $250 N/A
AireSpring–N Free $20 $35 $70 $150 $250 ICB ICB
Altice (Cable) Free $50 ICB ICB ICB ICB ICB ICB
Altice (Fiber) Free $35 $50 $65 $75 $150 $300 ICB
AT&T (Fiber) N/A Free $112 $224 $448 $896 $1,792 $3,584 AT&T (ABF/DSL) Free Free $20 ICB ICB ICB ICB ICB
Comcast (Fiber) Free $25 $30 $50 $75 $100 $200 ICB
Comcast (Cable) Free $15 $35 ICB ICB ICB ICB ICB
Cox (Cable) Free $15 $25 $50 N/A N/A N/A N/A
Crown Castle Free $24 $48 $96 $192 $384 $768 ICB
Frontier (DSL) Free $14 $35 $56 N/A N/A N/A N/A
Frontier (FiOS) Free $14 $35 $56 $84 $133 N/A N/A
GCAP/Megapath Free $5 $10 $15 $20 $25 $50 ICB
Mediacom Free $19 $28 N/A N/A N/A N/A N/A
Spectrum (Fiber) Free $35 $50 $80 $100 $150 $200 ICB
Spectrum (Cable) Free $30 $40 $60 N/A N/A N/A N/A
Verizon (FTTI) Free $14 $35 $56 $84 $133 ICB ICB
Windstream Free $20 $32 $56 $96 $160 ICB ICB
WOW Fiber Free $18 $33 $60 $120 ICB ICB ICB
Zayo Free Free $60 $120 $240 $486 $961 ICB
Orders of up to 256 IP Addresses from Lumen/Level3 Fiber, Cox, FairPoint, Verizon Fiber/IE, Frontier Fiber, and Ziply Fiber are free. Orders of more than 256 IP Addresses are ICB.
ViaSat: A persistent IP address is similar to a static IP address in that it is uniquely assigned to each device and is publicly addressable. ViaSat dynamically assigns up to three (3) free persistent IP addresses with each service. *If Customer is using Airespring CPE one usable IP address must be assigned to this CPE.
LOCAL SERVICE 911/E-911 INFORMATION
IMPORTANT: AIRESPRING WILL IDENTIFY EACH NUMBER(S) ASSOCIATED WITH EACH LOCATION AS BEING LOCATED AT THE PHYSICAL ADDRESS LISTED BY LOCATION ON THIS MSOA FOR PURPOSES OF PROVIDING 911 LOCATION INFORMATION.
If there are any remote/offsite users or extensions so that additional 911 addresses are needed, a supplementary 911 form is required. 911 NOTICE – USE OF CUSTOMER INFORMATION
CUSTOMER ACKNOWLEDGES AND AGREES THAT AIRESPRING’S SERVICE IS INTERNET BASED AND THAT 911 SERVICES ARE DIFFERENT THAN THAT OF TRADITIONAL WIRELINE SERVICE. FOR BASIC 911 OR E911 TO BE ACCURATELY ROUTED TO THE APPROPRIATE EMERGENCY RESPONDER, THE CUSTOMER MUST PROVIDE THE TELEPHONE NUMBER ASSOCIATED WITH SERVICE FOR THE REGISTERED ADDRESS, IN THE PHYSICAL LOCATION SECTION OF THE LOCAL SERVICE 911/911E INFORMATION SHEET. CUSTOMER ACKNOWLEDGES THAT THE SIP TRUNK SERVICE MAY NOT SUPPORT BASIC 911 OR E911 DIALING IN THE SAME MANNER AS TRADITIONAL WIRELINE PHONE SERVICE. CUSTOMER AGREES TO INFORM OF THE POTENTIAL COMPLICATIONS ARISING FROM BASIC 911 OR E911 DIALING. SPECIFICALLY, CUSTOMER ACKNOWLEDGES AND AGREES TO INFORM ALL EMPLOYEES, GUESTS, AND OTHER THIRD PERSONS WHO MAY USE THE SERVICE THAT BASIC 911 AND E911 SERVICES WILL NOT FUNCTION IN THE CASE OF A SERVICE FAILURE FOR ANY OF THE FOLLOWING REASONS: (A) POWER FAILURES, (B) NETWORK CONGESTION OR SIGNIFICANT DEGRADATION OF CUSTOMER’S INTERNET ACCESS OR OTHER TYPES OF ACCESS SERVICE; (C) SUSPENDED OR TERMINATED BROADBAND SERVICE, (D) SUSPENSION OF SERVICES DUE TO BILLING ISSUES, AND/OR (E) ANY OTHER SERVICE OUTAGES NOT DESCRIBED HEREIN. AIRESPRING STRONGLY RECOMMENDS CUSTOMER AT ALL TIMES MAINTAINS AN ALTERNATIVE METHOD FOR PLACING EMERGENCY CALLS. CUSTOMER FURTHER ACKNOWLEDGES THAT FAILURE TO PROVIDE A CORRECT PHYSICAL ADDRESS IN THE REQUISITE FORMAT MAY CAUSE ALL BASIC 911 OR E911 CALLS TO BE ROUTED TO THE INCORRECT LOCAL EMERGENCY SERVICE PROVIDER. FURTHERMORE, CUSTOMER RECOGNIZES THAT USE OF THE SERVICE FROM A LOCATION OTHER THAN THE LOCATION TO WHICH THE SERVICE WAS ORDERED, I.E., THE “REGISTERED ADDRESS,” MAY RESULT IN BASIC 911 OR E911 CALLS BEING ROUTED TO THE INCORRECT LOCAL EMERGENCY SERVICE PROVIDER. FOR THE EMERGENCY CENTER, KNOWN AS THE PUBLIC SERVICE ANSWERING POINT (“PSAP”), TO RECEIVE THE CUSTOMER’S CORRECT 911 ADDRESS INFORMATION, CUSTOMER MUST ROUTE THEIR 911 CALLS TO AIRESPRING USING DIDS WHICH ARE ASSIGNED BY AIRESPRING OR PORTED TO AIRESPRING AND SET UP BY AIRESPRING AS 911- ENABLED. IF CUSTOMER ROUTES 911 CALLS USING AIRESPRING 911-ENABLED DIDS TO ANOTHER PHONE COMPANY, THEN I) THE PSAP MAY NOT RECEIVE THE PROPER ADDRESS, AND II) THAT OTHER PHONE COMPANY MAY CHARGE CUSTOMER FOR SUCH CALL. ADDITIONALLY, 911 CALLS MUST BE ROUTED OVER A LOCAL TRUNK GROUP, NOT A LONG DISTANCE TRUNK GROUP TO AVOID CALL FAILURE. CUSTOMER MUST HAVE AT LEAST ONE 911-ENABLED AIRESPRING DID FOR EACH LOCATION, WITH THAT LOCATION’S CORRECT ADDRESS POPULATED IN AIRESPRING’S 911 DATABASE, FOR 911 DATABASE SERVICES TO OPERATE PROPERLY FOR DIDS UTILIZED AT THAT LOCATION. CUSTOMER ACKNOWLEDGES AND
AGREES THAT AIRESPRING, ITS UNDERLYING CARRIERS, OR ANY OTHER THIRD PARTIES INVOLVED IN THE ROUTING, HANDLING, DELIVERY, OR ANSWERING OF EMERGENCY
SERVICES OR IN RESPONDING TO EMERGENCY CALLS, NOR THEIR OFFICERS OR EMPLOYEES, MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, LOSS, FINE, PENALTY OR COST (INCLUDING, WITHOUT LIMITATION, ATTORNEYS FEES) AND CUSTOMER HEREBY WAIVES ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION, ARISING FROM OR RELATING TO THE PROVISION OF ALL TYPES OF EMERGENCY SERVICES TO CUSTOMER. CUSTOMER FURTHER AGREES AND ACKNOWLEDGES THAT IT IS INDEMNIFYING AND HOLDING HARMLESS AIRESPRING FROM ANY CLAIM OR ACTION FOR ANY CALLER PLACING SUCH A CALL WITHOUT REGARD TO WHETHER THE CALLER IS AN EMPLOYEE OF THE CUSTOMER. CUSTOMER ACKNOWLEDGES AND AGREES TO HOLD HARMLESS AND INDEMNIFY AIRESPRING FROM ANY CLAIM OR ACTION ARISING OUT OF MISROUTES OFANY 911 CALLS, OR WHETHER LOCAL EMERGENCY RESPONSE CENTERS OR NATIONAL EMERGENCY CALLING CENTERS ANSWER A 911 CALL OR HOW THE 911 CALLS ARE HANDLED BY ANY EMERGENCY OPERATOR INCLUDING OPERATORS OF THE NATIONAL CALL CENTER. THE LIMITATIONS APPLY TO ALL CLAIMS REGARDLESS OF WHETHER THEY ARE BASED ON BREACH OF CONTRACT, BREACH OF WARRANT, PRODUCT LIABILITY, TORT AND ANY OTHER THEORIES OF LIABILITY. END USERS WHO SUBSCRIBE TO 911 OR E911 SERVICE WILL BE REQUIRED TO REGISTER THE
PHYSICAL LOCATION OF THEIR EQUIPMENT (IP PHONE, SOFTPHONE, DIGITAL TELEPHONE ADAPTER OR VIDEOPHONE) WITH AIRESPRING AND AGREE TO CALL AIRESPRING CUSTOMER SERVICE TO UPDATE THE LOCATION WHENEVER THE PHYSICAL LOCATION OF SERVICE FOR A PARTICULAR TELEPHONE NUMBER CHANGES. SOME CUSTOMERS WILL HAVE THE ABILITY TO DIRECTLY UPDATE THEIR OWN E911 LOCATION VIA AN ONLINE PORTAL. CUSTOMER IS SOLELY RESPONSIBLE FOR SETTING THE E911 LOCATION ACCURATELY TO THE CORRECT PHYSICAL LOCATION OF CUSTOMER’S EQUIPMENT (DESK PHONE, SOFTPHONE, VIDEOPHONE OR MOBILE PHONE) WITH AIRESPRING. FOR USERS OF THE AIRESPRING KEY SYSTEM TELEPHONES: TO PRESERVE THE ABILITY OF 911 OR E911 PUBLIC SAFETY PSAP PERSONNEL TO RESPOND PROPERLY, CUSTOMER / END USERS OF THE KEY SYSTEM
CANNOT MOVE THEIR KEY SYSTEM PHONE TO ANOTHER STREET ADDRESS DIFFERENT FROM THE STREET ADDRESS ASSOCIATED WITH THE REGISTERED ADDRESS FOR SUCH CUSTOMER / END USER. CUSTOMER IS STRONGLY ADVISED TO AVOID USING INTERNAL EXTENSIONS THAT START WITH THE NUMBERS “9” or “1” BECAUSE SUCH EXTENSIONS COULD BLOCK THE ABILITY TO REACH EMERGENCY SERVICE NUMBERS LIKE 911, 112, ETC, OR CAUSE THEM TO BE FALSELY DIALED. AVAILABILITY OF 911 AND E911 SERVICES IS LIMITED TO THE FIFTY UNITED STATES OF AMERICA.
Please note – Letter of Agency (LOA) is required if Porting Local Numbers and should be submitted with a copy of a recent phone bill from your local provider AireSpring MSOA
Customer Initial: _________
AIRESPRING CREDIT APPLICATION
Required if Customer does not have an existing Airespring account
CONTACT & ACCOUNT INFORMATION
*CUSTOMER NAME: City of Lomita Billing Account Name (if different):
*SERVICE ADDRESS: [Address] Billing Address (if different):
*CITY: [City] *STATE:
[State] *ZIP: [ZIP] City: State: ZIP:
*SERVICE CONTACT/TITLE: Billing Address Contact:
*PHONE: FAX: Phone: FAX:
*CONTACT E-MAIL – IMPORTANT
(FOR CONTACT PURPOSES ONLY):
Contact Email -- Important
(For Contact Purposes Only):
Please Bill: Each Location separately: Main/HQ Corporate Location:
*FULL LEGAL NAME (PER CORPORATE CHARTER OR DBA):
* CORPORATION * GENERAL PARTNERSHIP * LIMITED PARTNERSHIP * LIMITED LIABILITY COMPANY * SOLE PROPRIETORSHIP * NONPROFIT ORGANIZATION * HOME BUSINESS * OTHER:
*INCORPORATION DATE: /
STATE/COUNTRY: *CURRENT SERVICE PROVIDER:
*TYPE OF BUSINESS: *YEARS IN BUSINESS:
*WILL THE SERVICE PROVIDED BY AIRESPRING BE USED FOR WHOLESALE OR RESALE PURPOSES? YES NO If non-US company, Tax Identification Number: Corporate Number (if applicable):
Is Company under the ownership or control of another company? (If Yes, provide additional details) Within the last 3 years has company been under any investigation from the United States federal government or state government / agency in the United States concerning telephone or Internet traffic? If so, then please provide the date, details, and disposition of such investigation.
Is your company/organization tax exempt?
If yes, attach Airespring Tax Exemption Form (obtain from your Airespring Agent) Yes No
CREDIT INFORMATION
*1. OWNER/PARTNER NAME: Social Security # (not FEIN): - -
2. Owner/Partner Name: Social Security # (not FEIN): - - Dun & Bradstreet Number:
BANK INFORMATION
*BANK NAME: *BANK PHONE NUMBER:
*BANK ACCOUNT NUMBER: *BANK CONTACT NAME:
INTERNATIONAL USAGE
*OPEN INTERNATIONAL TRAFFIC TO 011 DESTINATIONS? YES NO *ESTIMATED % OF INTERNATIONAL TRAFFIC: % ALL ITEMS BOLD AND MARKED WITH AN ASTERISK (*) ARE MANDATORY.
CERTIFICATION & AUTHORIZATION
I certify that all the information contained in this application and any attachments are true and correct. Service is provided under Airespring General Terms and conditions. (Please visit https://airespring.com/service-terms/ for a complete and updated description of the terms of service.)
I AGREE THAT AIRESPRING MAY REQUEST CREDIT INFORMATION FROM THIRD PARTIES AND I AUTHORIZE THE RELEASE OF SUCH INFORMATION FROM THE CUSTOMER’S FINANCIAL INSTITUTION AS PART OF THIS APPLICATION FOR AIRESPRING CREDIT. *Signature of Applicant: *Printed Name of Applicant:
*Date: / / *Title of Applicant:
CUSTOMER:
By: ________________________________
AireSpring MSOA
Customer Initial: _________
____________________________________
(Typed or Printed Name)
____________________________________
(Title)
____________________________________
(Date)