August 2025
FLSA: Non-Exempt
COMMUNITY SAFETY SUPERVISOR
DEFINITION
Under general direction, the Community Safety Supervisor, supervises non-sworn personnel in their various assignments with the department; acts as a liaison between the community, the Community Safety Division and the Sheriff’s department; Develops and coordinates activities to effectively safeguard City facilities to ensure the safety of City Officials, staff and visitors during business hours and special events and perform other duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Community Safety Manager. Supervises staff within the Community Safety Division, which includes Community Safety Officer personnel.
CLASS CHARACTERISTICS
This is a full-time supervisory-level class in the Community Safety series that exercises independent judgment on a variety of programs, projects, and services. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff staff whose duties include enforcement of the municipal code, implementation of community safety programs and related support functions. May work a varying schedule of hours which may include early mornings, nights, weekends and holidays.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation where appropriate so qualified employees can perform the essential functions of the job.
Supervises department programs, such as those for youth intervention, neighborhood watch, and community and crime prevention.
Supervises, schedules, trains, counsels, and evaluates community safety personnel, including full-time and hourly employees and volunteers.
Directs and assists employees in responding to field situations and deploys department resources at the scene of major events.
Participates in community and business meetings; coordinates with schools and various government agencies; represents the department at meetings; coordinates department special events. Conducts research and prepares written reports regarding work activities, investigations, complaints, or disputes; maintains records of department activities. Assist employees in performing selective enforcement of City and vehicle codes related to parking and vehicle abatement, illegal vending, and public nuisance issues; assists in conducting preventative patrols in the community and responding to citizens’ requests; assists in the completion of crime and other required reports.
Meets with members of the public to resolve complaints; responds to resident’s phone calls and letters; assists with special projects.
Community Safety Supervisor
Participates in the daily non-sworn police support functions, operations, and activities of the Community Safety Division, including patrol, traffic, community policing, office and records management administration, and special assignments.
Provides leadership, maintains effective employee relations, and works with other department staff in the development and retention of competent personnel.
Trains staff in work and safety procedures and in the operation and use of equipment and tools; implements safety procedures and standards;
Observes and complies with City and mandated safety rules, regulations, and protocols. Performs other duties as assigned.
QUALIFICATIONS
Knowledge of:
Principles and practices of employee supervision including planning, assignment, review and evaluation, discipline, and the training of staff in work procedures; Municipal government operations;
Safety operations procedures, principles and techniques and concepts; Effective crowd management techniques and methods; crowd control methods; Applicable federal, state, and local ordinances, laws, rules, regulations, code, and organizational policies and procedures, including those related to zoning, land use, building, vehicle, health and safety, business licensing, and neighborhood preservation;
Basic law enforcement organizations, activities, terminology and regulations; Basic interviewing and investigative techniques; community relations principles and techniques; Safe work methods and safety practices;
Emergency/Disaster Preparedness policies and strategies including Specialized Emergency Management System (SEMS) or Incident Command System;
Principles, practices, methods, and techniques of code violation investigation and compliance including citation issuance procedures, methods used to obtain various types of inspection warrants, and principles used to prepare documents used in the legal process; Research and reporting methods, techniques, and procedures; record keeping and file maintenance; Principles and practices of data collection, case management, and report preparation; City and mandated safety rules, regulations, and protocols; safe work methods and safety practices; Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff;
English usage, spelling, vocabulary, grammar, and punctuation. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to:
Supervise, train, plan, organize, schedule, assign, review, and evaluate the work of staff. Establish, maintain, and foster a positive working environment for subordinate employees. Understand community-oriented policing and crime prevention; Interact with the public using tact, patience and courtesy. Organize, implement, and direct assigned public safety activities.
Community Safety Supervisor
Interpret, apply, and explain (both orally and in writing), the laws, codes, rules, regulations, policies and procedures applicable to assigned responsibilities. Identify problems, research relevant information, develop and present recommendations, and justification for solution.
Exercise good judgement and to maintain professional composure when dealing with challenging or unusual circumstances.
Establish and maintain a variety of manual and computerized files and record keeping systems. Make sound, independent decisions within established policy and procedural guidelines. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical deadlines. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education:
Equivalent to graduation from high school and an AA degree in Administration of Justice or Public Administration is highly desirable.
Experience:
At least two (2) years of municipal public safety or law enforcement experience, which has included substantial public contact and public presentations. Prior supervisory experience is desirable.
Licenses and Certifications:
Possession of a valid California Driver’s License, to be maintained throughout employment. Possession of a valid California PC832 certificate, desired but not required.
PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
When performing field duties, may frequently drive, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and remedial work. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 40 pounds.
ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, Community Safety Supervisor
chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.