XX Department Proposed Budget Overview
Month Date, 2022
Library Services Proposed Budget Overview
Budget Hearing
August 23, 2022
Key Services
2D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W information
enrichment
access
technology
Accomplishments
3 • First Festival of Asian American
and Pacific Islander Books
• Library Health Educators
• Early Learning Festival
• Student Career Fair
• SEED: Cultivating a STEAM Community
• California State Parks Passes
• Expansion of diverse and culturally
relevant programs
D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Accomplishments
4D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
LBPL BY THE NUMBERS
Accomplishments
5D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W 2021 PROGRAM PERFORMANCE AUDIT
RESPONSE
• Piloting earlier hours at three Libraries in
response to community survey preferences
• Updated lending policies to increase access to
library cards
• Installed a hearing loop at Bay Shore
Neighborhood Library
• Completed the second phase of the Khmer
language cataloging project
• Hired more bilingual staff at all levels
FY 23 Focus and Proposed Budget Highlights
6D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
OPPORTUNITIES FOR GROWTH
• $400K structural investment in library
materials
• $400K one-time funds for multilingual
materials and digital resources
• Senior Librarian to oversee multilingual
collection development and equity
initiatives
• Elimination of library overdue fines
COMMUNITY-CENTERED, INNOVATION-ORIENTED
FY 23 Focus and Proposed Budget Highlights
7D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Continue to implement changes recommended by the audit:
expanding library programs and materials in Spanish, Khmer, and Tagalog
• Leverage grant opportunities to grow ESL (English as a Second Language) learning, early literacy, and STEM programs
• Revitalize the African American Resource Area at the Burnett Library; build a Tagalog collection at Harte Library
• Collaborate with LBCC to offer free, noncredit courses at Michelle Obama Library and other locations
• Mark Twain- Critical repairs including HVAC replacement • Bay Shore Library – ADA improvements
• Burnett Library – Roof replacements and HVAC improvements • Brewitt Library
• Alamitos Library
IMPROVEMENTS TO FIVE BRANCH LIBRARIES
New 5-Year Infrastructure Plan
8 • The on-going pandemic
• Staffing
• Need for social services presence
and outreach at all locations
Challenges
9D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• New online catalog
• Federal earmark funding for early
literacy and community learning
• Updated public computers
• Lincoln Park collaboration
• Elimination of fines – opportunity
to engage with community and
welcome library users back
• Funding for teen programs and
teen mental health through LB
Recovery and Measure US
Opportunities
10D E P A R T M E N T O F L I B R A R Y S E R V I C E S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Development Services Proposed Budget Overview
Budget Hearing
August 23, 2022
• Planning policies, reviews and approvals
• Building code updates, plan review and
construction inspection
• Customer service and support
Oversee Physical Development
Key Services
2D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Improve Quality of Life
• Code enforcement
• Affordable housing development
• Neighborhood improvement
Accomplishments
3 • Completed several critical policy updates that
will help shape the City’s future, including:
• Housing Element Update
• Race and Suburbanization Historic Context
Statement
• Climate Action and Adaptation Plan (CAAP)
• Implemented two new ordinances related to
construction in the vicinity of oil and gas wells
and methane gas mitigation
• Expanded the Short-Term Rental (STR)
program into the Coastal Zone following
California Coastal Commission action
D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W New Initiatives and Policy Updates
Accomplishments
4 • Facilitated new housing starts by
permitting 1,071 new units
• Facilitated affordable housing by:
• Adopting the Enhanced Density Bonus
Ordinance
• Completed construction of Bloom at Magnolia
and Millennium Homes (50 units)
• Beginning construction of four new
developments that will provide 319 units
• Planted 665 new trees and conducted
140 clean up events to remove 1,260 tons
of debris
D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Housing and Community Support
Accomplishments
5 • Issued permits for projects ready for or
under construction with a total value of
$475 million, a 15 percent increase from
2021
• Have nearly 4,000 residential units in the
approval process
• Implemented portal for online submittals
for some permit types
• Completed over 400 Accessory Dwelling
Unit (ADU) plan checks
D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Facilitating Development
Accomplishments
6 • Conducted customer surveys to improve
services
• Respondents rated Permit Center staff at 4.6
or above out of 5 for the following:
• Staff was responsive to questions
• Staff was courteous
• Staff provided clear information and options to
assist with project
• Staff was knowledgeable
• Customer’s overall satisfaction with Permit Center
experience
D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Facilitating Development (cont’d)
Accomplishments
7 • Resumed expedited building and planning
review services.
• Facilitating ADU development:
• Express garage conversions
• Multifamily and Single-family ADUs
• Pre-approved standard plans (underway)
• Embracing changes in state law (underway)
D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Embracing Change
All Funds
• Budget $92,150,228
• FTEs 220.78
Development Services Fund
Proposed Budget Summary
8D E V E L O P M E N T S E R V I C E S
F Y 2 3 P R O P O S E D B U D G E T O V E R V I E W Fiscal Year 2022 Fiscal Year 2023
Revenues $24.8m $30.5m
Expenses $24.9m $27.3m
FTEs 126 137
General Fund
6% Business Assistance
<1%
Community
Development Grants
14%
Development Services
30%
General Grants
<1%
Housing Development
17%
Successor Agency
Operations
4%
Successor Agency - Debt
Service
29%
Expenditures by Fund Group - $92.2m
• Adding staff to increase customer support, including:
• 2 new Planners to support development projects in the coastal zone and provide direct assistance to customers in person and on the phone • 3 new Permit Technicians to increase efficiency, streamline Permit Center operations, and maintain staffing levels despite turnover • 2 new Customer Service Representatives to support billing, account management, and reduce customer wait times
• 1 new Ombudsperson, funded through Long Beach Recovery Act, to assist customers through the permitting process
• Add personnel and financial support to improve technology and enhance systems that facilitate permit and inspection processes FY 23 Focus and Proposed Budget Highlights
9D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Enhancing Service Delivery
• Proposed two new Planning positions to support long range planning and policy development for efforts including:
• The General Plan and its elements
• The Climate Action and Adaptation Plan
• Zoning updates to support housing development
• New zoning districts, including the Uptown Planning Land Use and Neighborhood Strategy (UPLAN) and Zone In City Core (or ACZIP) • Additional funding for administrative support and overtime will strengthen policy development and facilitate robust community engagement
FY 23 Focus and Proposed Budget Highlights
10D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Updating Policy Documents and Preparing for the Future
• The Department supports entitlements, planning and inspections for projects across the City and its Departments.
• The Department is leading a design team for the LGBTQ+ Cultural District on Broadway
• $1 million in total funding.
• Stakeholder-driven initial vision work is underway now. • Once an initial design is prepared the project will be constructed by Public Works.
New 5-Year Infrastructure Plan
11D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Retaining Planning, Engineering, and Inspections staff and filling vacant positions
• Replacing legacy software system
• Accommodating increasingly complex State mandates while enhancing customer service
• Shortened turnaround times
• Aligning local policy documents
• Translating and simplifying for public stakeholders
Challenges
12D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • The proposed addition of staff will provide the following opportunities:
• Improved customer service by having a deeper bench of employees to serve the public
• Increased efficiency through staff concentrating on tasks within their classifications
• Greater ability to improve administrative processes and workflow through enhanced data collection, analysis, solution development and implementation • Direct engagement and customer support will strengthen ties to the community and better serve neighborhoods
Opportunities
13D E V E L O P M E N T S E R V I C E S
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W XX Department Proposed Budget Overview
Month Date, 2022
Economic Development Proposed Budget Overview
Budget Hearing
August 23, 2022
Creating equitable economic opportunities for
workers, investors, and entrepreneurs
• Grow and strengthen established industry clusters and emerging sectors in Long Beach
• Increase access to economic opportunities in low-
income communities to advance economic equity
• Ensure workforce preparedness and business
competitiveness through an alignment of economic
development, training, education, and community
partner efforts
• Make long-term investments in quality of life
strategies to grow businesses, jobs, and investment
that support a thriving local economy
Our Mission
Economic Development
2E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• Access to Capital
• Business Technical Assistance
• Business Improvement Districts
• Business Outreach & Education
Business Operations
Key Services
3E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Business Development
• Executive Office
• Financial Administration
• Personnel
• Communications
• Real Estate Development
• Promoting Private Sector Investment
• Tenant Attraction & Site Selection
• City Property Management
Real Estate Development
Key Services
4E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Workforce Development
• Business Outreach
• Economic Research
• Industry Cluster Development
• Youth Workforce & Job Resource Centers
• Project Labor Agreement Coordination
COVID-19 Response
Accomplishments
5 • Provided more than 2,200 adults and youth with career counseling, job search assistance, work experience, and occupational training through the Pacific Gateway’s
workforce centers
• Launched four Long Beach Recovery small business and
nonprofit relief grant programs totaling over $8 million by year end
• Implemented a Commercial Rental Assistance Grant that provided $1,304,000 to 326 businesses to pay outstanding or upcoming commercial rental payments.
• Continued the BizCare Hotline and Pop-Ups that provided business resources and information to over 2,500 small
businesses in FY 22
E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Accomplishments
6E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Other Accomplishments
Accomplishments
7 • Coordinated the largest in-person job fair in Southern California at the Long Beach Convention Center with over 1,000 attendees and more than 150 direct hire employers • Assisted in a multi-departmental effort to identify and acquire an additional 102-room facility for
implementation of Project HomeKey
• Negotiated a Purchase and Sale Agreement for the
former Long Beach Armory to add 64 units of workforce
housing, 63 of which will be affordable units
• Launched the “Space Beach” program with support of a
$1.6 million grant from the Conrad N. Hilton Foundation.
Space Beach is a job-skills training program to connect Long Beach youth with career exploration opportunities
in the aerospace industry
E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• Blueprint 2.0 is a 5-year update to guide
workers, investors, entrepreneurs, and City
partners in creating a more inclusive and
sustainable economy by 2030
• Blueprint Focus Areas include:
• Engines of Growth
• Digital Connectivity & Inclusion
• Economic Equity & Inclusion
• Talent Recruitment & Retention
• Business Expansion, Attraction & Retention
• Real Estate Development
• Economic Partnerships
• Quality of Life
Updated Blueprint for Economic
Development
FY 23 Focus and Proposed Budget Highlights
8E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• $2 million to Long Beach Guaranteed
Income Pilot
• $6.3 million to establish the Long Beach
Youth Climate Corps
• $3 million for Economic Empowerment
Zones
• $2.8 million in fee waivers to businesses
and non-profits
Continue to lead the City’s COVID-19
Economic Recovery Strategy under
Long Beach Recovery Act (LBRA)
FY 23 Focus and Proposed Budget Highlights
9E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• Queen Mary
• New hotel management agreement for the
reopening and operation of the Queen Mary
• Create a new Pier H Bureau in the Tidelands
to oversee the operations of the Queen Mary
and surrounding area
• Long Beach Convention & Entertainment
Center (LBCEC)
• New operating contract for LBCEC
• Add an Analyst position for improved
oversight
Preservation and Management of
Key Assets
FY 23 Focus and Proposed Budget Highlights
10E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• Continued development of
proactive and sustainable growth
strategies around key sectors
• Add an Analyst position to serve as
a business liaison and support
business outreach efforts
• Consolidate Cannabis Equity
Business and Cannabis Equity Hire
programs under Business
Development to better align
operations.
Business Attraction & Retention
FY 23 Focus and Proposed Budget Highlights
11E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• Convention Center Marquee Sign - $1,000,000
• Expo Building Facility Improvements/African American Cultural Center - $700,000
• Project Homekey – Hotel Purchase - $5,000,000
New 5-Year Infrastructure Plan
12E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Economic Development Projects
• Vacancies in key positions
• Current economic
environment and its impact on
workers, investors and
entrepreneurs
• Long-term sustainability of
core programs supported by
one-time funding, including
grants
• Sustained equity focus
Challenges
13E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Opportunities
14E C O N O M I C D E V E L O P M E N T
P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Long Beach has all the components necessary to
grown in a modern economy
• LBRA funded programs represent a long-term
investment into our economy and an
opportunity to develop a more inclusive future
• Collaborations with community-based
organizations focused on economic development
are strong
• Eagerness for residents and visitors to re-engage
in economic activity in Long Beach
XX Department Proposed Budget Overview
Month Date, 2022
Disaster Preparedness and Emergency Communications
Proposed Budget Overview
Budget Hearing
August 23, 2022
• All-hazards planning, training, and
exercise coordination for public and staff
• Maintain readiness of the ECOC
• Citywide Mass Notification systems,
AlertLB
Disaster Preparedness
Key Services
2D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Ensure the City maximizes the receipt and
use of Homeland Security Grant awards
• All department administrative functions
Administration and Grants
• 9-1-1 services for police, fire and
emergency medical service responses
• In-house 9-1-1 Academy to train
dispatchers through yearlong probation
• Maintain 9-1-1 systems and implement
NextGen 9-1-1 (pictures and video)
9-1-1 Emergency Communications
Disaster Preparedness
Accomplishments
3 • EOC activated since March 2020
• Engaged community through events
like the ShakeOut earthquake drill and
Tsunami Walk
• Created/updated City plans:
• Continuity of Government Plan
• Mass Communications Plan
• Hazard Mitigation Plan
• Family Assistance Center Plan
• Conduct training for staff and residents
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
Homeland Security Grants
Accomplishments
4 • Secured funding for the 9-1-1 backup
center with grant funds
• Oversight for portfolio of $25.5
million Citywide
• Successfully submitted 87 FEMA
reimbursement requests
• Secured funding for Citywide
cybersecurity and interoperability
projects
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Back-Up 9-1-1 Center
9-1-1 Center Budget and Staffing
5 Position Budgeted Filled % Filled
Public Safety
Dispatcher I and II
56 41 73%
Public Safety
Dispatcher III
4 3 75%
Public Safety
Dispatcher IV
11 11 100%
Comm. Center
Supervisor
3 3 100%
Comm. Center
Coordinator
3 2 66%
Comm. Center
Officer
1 1 100%
Total 78 61 78%
• 78 budgeted positions with a
budget of $9.6 million
• 61 of 78 budgeted positions
filled
• 5 part-time Public Safety
Dispatchers and 3 retired Public
Safety Dispatchers to
supplement staffing levels
9-1-1 Current Staffing Levels
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • In April 2020, City Council approved a 4% salary increase for Dispatchers, in addition to negotiated increases in October 2020 • Public Safety Dispatcher II starting salary (after probation): $62,600 • Public Safety Dispatcher II at Step 7 (max): $76,600
Salaries and Raises*
9-1-1 Compensation
6 Skill Pays*
• Training New Dispatchers: $2.84/hour
• Cross-Trained Dispatcher, Police and Fire Phones: $2.00/hour • Cross-Trained Dispatcher, Police and Fire Radio: $2.00/hour *Current IAM contract expires on the last day of FY 23
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Challenges
9-1-1 Call Volumes
7 • 704,692 total calls answered
• 80 calls answered per hour
• 80% of calls answered within 15 seconds
• 60% of calls were for non-emergency
services
• Call-Taker Only positions (FY 23)
• “Help Us - Help You” campaign (FY 23)
• City One Number Call System
• Implemented Non-Emergency Phone Tree
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W 9-1-1 Calls
Non-Emergency Calls
Total Calls
Opportunities
• Implemented to reduce non-emergency
calls to Public Safety Dispatchers
• Increases availability of Public Safety
Dispatchers for urgent 9-1-1 calls requiring
immediate assistance
• Options to connect directly to commonly
requested City services
• 25% reduction in calls answered by Public
Safety Dispatchers since implementation
New Non-Emergency Phone Tree
8 9-1-1 Operations
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Additional Key Measures
9-1-1 Operations
9 • 33,057 Priority 1 Calls answered
• 81% of calls answered and entered within 60s
• Talk Time
• Police Dispatchers: 1m 43s
• Fire Dispatchers: 2m 13s
• Quality Assurance Program
• Review 10% of annual calls received
• Continuing Education Program
• 12 hours of POST and Emergency Medical Services training annually
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W
• 27,057 hours of overtime worked
• $1.3M fiscal impact, 13 FTE equivalent
• 10-hour shifts; can add 2-6 hours OT
Overtime Drivers
9-1-1 Overtime
10 • Increasingly competitive job market
• Staffing vacancies, resignations, dismissals, and retirements • Lengthy Police-level background investigation
• One-year probation for all new hires with high rate of attrition • Extended leaves (FMLA, Worker’s Comp, COVID-19, etc.) 2021 Overtime
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Open and continuous recruitment
• Recruitment Incentive Program
• 9-1-1 Recruitment Coordinator (FY 23)
• JoinLB911 recruitment campaign
• Call-Taker Only positions (FY 23)
• Part-time and recently retired Dispatchers
• 9-1-1 Staffing Study in progress
Recruitment and Retention Strategies
9-1-1 Recruitment and Retention
11 9-1-1 Staffing Study
D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W • Third member of City’s Continuum of Public Safety
• Explicit details of urgent calls can impact Dispatchers • Seldom receive closure on highly emotional police and fire incidents
• Modern facility with recent upgrades to Fitness Room, Break Rooms and Kitchens
• Instituted Casual Dress Policy and Wellness items
• Contract with Counseling Team International
• Quarterly visits with Comfort Canines
Wellness Initiatives
9-1-1 Health and Wellness
12D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Challenges
Improve Operations
9-1-1 Staffing Study
Hire Call-Taker Only Positions (FY 23)
“Help Us - Help You” Campaign
City One Number Call System
Opportunities
13D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W Recruitment & Retention
Recruitment Coordinator
Recruitment Incentive Program
Join LB 9-1-1 Campaign
Community Engagement
Quarterly Meetings with
Community Groups
Preparedness Resources
Recruit at community events
Questions
14D I S A S T E R P R E P A R E D N E S S A N D E M E R G E N C Y C O M M U N I C A T I O N S P R O P O S E D F Y 2 3 B U D G E T O V E R V I E W