Date: April 1, 2025
To: Mayor and Members of the City Council
From: Francine Kerridge, Police Oversight Director
Subject: Office of Police Oversight 2024 Annual Report
As a part of the Office of Police Oversight’ s (OPO) Charter, please find attached the Police Oversight’s 2024 Annual Report.
The 2024 Annual Report was presented and approved by the Police Oversight Commission at the March 27, 2025 meeting.
If you have any questions, please contact me at (562) 570 -6486, or [email protected]
ATTACHMENT – 2024 OPO ANNUAL REPORT
CC: THOMAS B. MODICA, CITY MANAGER
DAWN MCINTOSH, CITY ATTORNEY
DOUGLAS P. HAUBERT, CITY PROSECUTOR
LAURA L. DOUD, CITY AUDITOR
WALLY HEBEISH, CHIEF OF POLICE
MONIQUE DE LA GARZA, CITY CLERK
RICH CHAMBERS, LBPOA PRESIDENT
DEPARTMENT HEADS
Memorandum
2024 ANNUAL REPORT
OFFICE OF
POLICE
OVERSIGHT
411 W. OCEAN BLVD., 9TH FLOOR LONG BEACH, CA 90802
(562) 570 – 6891 | [email protected] | WWW.LONGBEACH.GOV/POLICEOVERSIGHT
TABLE OF CONTENTS
3. Elected Officials and District Map
4. Executive Summary
5. Background and OPO Transition
6. Responsibilities and Core Services
8. Complaint Process
10. Allegation Definitions
11. OPO Review Process
12. Audit Process
13. Outreach & Events
14. Critical Incidents
April 17, 2024
April 26, 2024
April 26, 2024
June 16, 2024
August 7, 2024
November 15, 2024
November 19, 2024
December 26, 2024
19. Recommendations on Critical Incidents
21. Police Oversight Commission Members
24. Conclusion
25. Frequently Asked Questions
29. Organizational Chart
30. OPO Staff
33. Outside Jurisdiction
02 OFFICE OF POLICE OVERSIGHT
EXECUTIVE SUMMARY
2024 ANNUAL REPORT
Welcome to the Long Beach Office of
Police Oversight’s inaugural annual
report. While our department
continues to mature, this report
outlines the efforts of the office for the
past year, as we have worked to
establish an effective civilian police
oversight mechanism for the Long
Beach community.
The first year of the Office of Police
Oversight (OPO) saw significant
transformation, as well as solid
groundwork for what is only the start
of goals we wish to accomplish.
Through the evolution of this
department comes new faces, new
positions, a new commission, and a
new outlook on how we provide police
transparency and accountability. This
year the department has successfully
onboarded a Clerk Typist II, an
Investigator, and an Analyst. In
addition to staff onboarding, the OPO
has also started the foundational work
of creating standard operating
procedures, policies, and practices for
the office.
While the department had been busy
hiring staff in the early months of this
year, it was also essential to recruit
commissioners for the Police Oversight
Commission (POC). The POC consists
of seven Commissioners, where three
will serve a 2-year term and four will
serve a 4-year term. The first POC
meeting was held on March 13, 2024.
The POC meetings are set to be held
no less than quarterly as we move
forward. The POC is tasked with setting
auditing priorities for the OPO, as well
as reviewing and approving
recommendations made by the OPO.
The OPO Director, Francine Kerridge,
prioritized community engagement,
believing it is foundational to success
of the OPO. Although she attended
numerous community events and gave
presentations about the work of the
OPO in numerous occasions, there is
more to be done. In 2025, the OPO will
embark on an aggressive outreach
campaign to further the community’s
awareness of the good work of the
office on behalf of the community.
The OPO thanks Mayor Rex Richardson
and the council members for their
continuous support of the OPO and
their commitment to the growth of
the office as we build trust and
thorough transparency and
accountability between the LBPD and
the community.
The OPO owes its existence to the
members of the Long Beach
community. The community’s desire to
optimize civilian oversight and build
their trust in LBPD policing strategies
led to the creation of the OPO.
Through Measure E, funds were set
aside to build the framework of an
office that will create evidence based
criminal justice reform in Long Beach.
The OPO staff works tirelessly to
ensure we are meeting and exceeding
community expectations.
The OPO would also like to
acknowledge and thank City Manager
Tom Modica for his support, Chief
Wally Hebeish for his cooperation and
support by way of access to LBPD staff
and data as the OPO stands up
processes for our work, and last but
not least, Police Officer Association
President, Rich Chambers and the POA
Board for their support in streamlining
the process to create the office, There
is a clear citywide commitment and
desire by all to improve police-
community relations through the work
of the OPO.04
2024 ANNUAL REPORT
BACKGROUND AND OPO TRANSITION
On April 10, 1990, the Long Beach electorate amended the City Charter to include Sections 1150-1155, which established the Citizen Police Complaint Commission (CPCC). This amendment empowered the CPCC to receive, administer, and investigate allegations of police misconduct—particularly cases involving excessive force, false arrests, or complaints with racial or sexual undertones—through an Independent Investigator.
In 2020, as a part of the City’s Racial Equity and Reconciliation Initiative, the City Council provided direction for engaging an outside expert to evaluate the operations of the CPCC.
The independent evaluation determined the need to redesign police oversight and accountability through improved complaint and discipline practices. The recommendation made was for the City to adopt a new, modern model of police oversight.
In September 2023, the City fully implemented the new Office of Police Oversight (OPO), which included the creation of the Police Oversight Commission (POC), recruitment and staffing, operational procedures, and completion of the meet-and-confer process related to staff duties affected by the new structure.
During this transition, the CPCC continued investigating the backlog of existing police complaints until the OPO was fully established, including the recruitment and onboarding of the Police Oversight Director, Francine Kerridge.
Once the CPCC completed the backlog of complaints, its role in overseeing LBPD misconduct allegations concluded. The CPCC held its last commission meeting on October 18, 2023.
The OPO, established by a 2022 amendment to Article XIA of the City Charter, is led by the Police Oversight Director who works alongside the Police Oversight Commission to provide oversight of the LBPD through community engagement and feedback. Initially managed by the City Manager’s Office, the OPO is an independent department under the Mayor and City Council. The department’s two main functions are handled by managers in the Investigations/Review Section and the Audit Section, while staff in the administration focus on public information, community engagement, and report preparation.
To fulfill its mission, Director Kerridge is authorized to audit investigations completed by the LBPD’s Internal Affairs Division for timeliness, thoroughness, and quality. She also reviews IA’s intake of complaints to ensure that relevant allegations are investigated, prepares annual and special reports to eventually highlight statistical trends, and provides these reports to the POC and City Council.
Additionally, the OPO has the authority to assess LBPD operations, policies, procedures, and training, offering recommendations to the POC and City Council. The Director may observe the LBPD’s handling of critical incidents and, at the request of the City Manager, independently investigate complaints involving the Chief of Police, command staff, or any significant use of force incidents, including officer-involved shootings, in-custody deaths, and other critical events. The OPO has access to all relevant LBPD records and can question witnesses, including police personnel.
05 ELECTED OFFICIALS AND DISTRICT MAP
MAYOR
REX RICHARDSON
[email protected]
(562) 570-6801
DISTRICT ONE
MARY ZENDEJAS
[email protected]
(562) 570 – 6919
DISTRICT TWO
CINDY ALLEN
[email protected]
(562)570 – 2222
DISTRICT THREE
KRISTINA DUGGAN
[email protected]
(562) 570 – 6300
DISTRICT FOUR
DARYL SUPERNAW
[email protected]
(562) 570 – 4444
DISTRICT FIVE
MEGAN KERR
[email protected]
(562) 570 – 5555
DISTRICT SIX
DR. SUELY SARO
[email protected]
(562) 570 – 6816
DISTRICT SEVEN
ROBERTO URANGA
[email protected]
(562) 570 – 7777
DISTRICT EIGHT
TUNUA THRASH-NTUK
[email protected]
(562) 570 – 6685
DISTRICT NINE
DR. JONI RICKS-ODDIE
[email protected]
(562) 570 – 6137
CITY MANAGER
TOM MODICA
[email protected]
(562) 570-5091
03 2024 ANNUAL REPORT
RESPONSIBILITIES AND CORE SERVICES
The Director has the following authority and responsibility relative to the Long Beach Police Department:
A. Audit completed investigations for timeliness, thoroughness and quality B. Review Internal Affairs' intake of complaints to ensure the appropriate allegations have been included for investigation
C. Investigate issues, such as complaints against the Chief or Command Staff, an officer - involved - shooting, an in-custody death, or other critical incident, as defined in California Government Code Section 6254(f)(4)( C), upon request of the City Manager or designee
D. Review all major use of force incidents, which shall be defined as incidents in which the use of force by any peace, custodial or public officer, as defined in California Penal Code Section(s) 830.33(d), 831 (a) and 836.5(a), against a person, resulted in death or in great bodily injury
E. Have access to the scene of critical incidents (such as officer involved shootings and / or in-custody deaths) to observe Long Beach Police
Department's handling of the incident investigation
F. Prepare an Annual Report with a focus on Statistical trends and special reports G. Make recommendations and prepare reports to the Commission relating to Long Beach Police department operations, policy, procedures and training H. Have access to all relevant Police Department records and data, with the authority to question witnesses, including Police Department personnel, in order to fulfil the duties stated herein; and
I. Required to preserve the privacy of Long Beach Police Department employees, including personnel files, and keep confidential all Long Beach Police Department files and other data to the maximum extent permitted by law.
Based on sections A and B above, the OPO conducts systemic reviews of LBPD operations, policies, procedures, and training in response to community concerns or other identified issues requiring review. The OPO worked with the command staff of the Professional Standards Division (PSD) to establish a process to receive Internal Affairs (IA) investigations for review. Through a shared drive, the OPO receives the IA investigations upon completion.
The OPO uses a lottery system to randomly select 30% of the community and administrative complaint investigations. The OPO also reviews 100% of the use of force complaints investigated.
06 2024 ANNUAL REPORT
The OPO began receiving completed investigations for its review in the last quarter of 2024.
The OPO received 205 completed investigations from complaints that were filed in the 2023.
The OPO is in the process of building an effective mechanism to share findings and provide transparency to the community regarding our work. We will provide quarterly reports that outline statistical data and findings of the reviews completed. The first OPO quarterly complaint review report will be delivered to the POC in the Spring of 2025. 07 Thurgood Marshall – “Where you see wrong or inequality or injustice, speak out, because this is your country. This is your democracy. Make it. Protect it.
Pass it on.”
LONG BEACH POLICE DEPARTMENT
COMPLAINT PROCESS
2024 ANNUAL REPORT
The Chief of Police has a legal mandate to ensure procedures exist for investigating complaints made by members of the public against Police Department personnel. Below is the procedure currently employed by the LBPD.
PROCEDURES
Every citizen has the right to make a complaint against employees of the Police Department. The complaint may be made to any supervisor or to the Internal Affairs Division. A complaint may be made in person, by telephone, by mail, by email, or by a person not directly involved in the incident. Complaints may also be made anonymously. The Department will release to the complaining party a copy of their own signed statement when the complaint is filed in person. All others will be mailed to the extent possible.
Once a complaint is received, the following occurs:
The complaint is forwarded to the Internal Affairs Division where it is given a file number and assigned for investigation.
The person filing the complaint is sent a letter acknowledging the Department has received the complaint and indicating the file number.
Upon completion of the investigation, the case is forwarded to the Deputy Chiefs and/or Chief of Police for final disposition and appropriate action.
Note: The average time it takes to process and investigate a complaint is between 6 and 12 months; however, each case is unique and processing and / or investigating timelines may vary.
08 2024 ANNUAL REPORT
HOW TO FILE A COMPLAINT
The time, date, and location of the incident.
The officer's name and description, badge number, and vehicle number.
Witnesses names, addresses and telephone numbers.
Any other evidence such as copies of citations, photographs, etc.
Indicate t he language that will enable the complainant to access the complaint process.
Note: If you are injured, it is important that you file your complaint as soon as possible so that photographs can be taken and medical records obtained quickly.
Complaints are allegations of misconduct against a department employee involving a violation of law, rule, regulation, policy or alleging other improper job performance.
WHEN IT IS KNOWN, PROVIDING THE
FOLLOWING INFORMATION IS HELPFUL
WHEN FILING A COMPLAINT:
09 2024 ANNUAL REPORT
ALLEGATION DEFINITIONS
10 CONDUCT UNBECOMING OF AN EMPLOYEE –
Behavior that is malicious, criminal, brings
discredit upon the department, or fails to follow
ordinary and reasonable rules of good conduct
while on or off duty.
DISCOURTESY – Rude or abusive actions
directed towards another person.
DISCRIMINATION – Actions or misconduct due
to the race, ethnicity, nationality, gender, age,
religion, gender identity or expression, sexual
orientation, or mental or physical disability of
any person.
DISHONESTY – Knowingly giving false or
misleading information.
FALSE ARREST – Removal of personal liberty
without proper authority or legal justification.
FIREARM DISCHARGE – Anytime a firearm is
discharged in violation of Department policy.
FORCE – Any unreasonable amount of force,
ranging from any physical contact to use of any
weapon.
HARASSMENT – Any unsolicited or unwarranted
employee action or conduct that reasonably
appears meant to annoy, threaten, intimidate, or
alarm any person.
IMPROPER SEARCH AND SEIZURE – A
detention, arrest, search, or seizure of an
individual’s person or property that is unlawful or
in violation of Department policy.
IMPROPER TACTICS – Procedures utilized by an
employee that are different from approved
practices or procedures.
IN-CUSTODY DEATH – Administrative review of
an in-custody death incident.
INSUBORDINATION – Failure or refusal to follow
a lawful written or verbal order issued by a
superior.
INTOXICATION – On-duty personnel under the
influence of any intoxicant.
MISSING PROPERTY – Property that has been in
the custody of an employee and becomes
unaccounted for or missing. This also includes
the misappropriation or theft of funds or
property.
NEGLECT OF DUTY – The failure to perform a
required duty.
OFFICER INVOLVED SHOOTING –
Administrative review of an officer involved
shooting incident.
PROFILING – The consideration or reliance on
actual or perceived race, color, ethnicity, national
origin, age, religion, gender identity or
expression, sexual orientation, or mental or
physical disability when deciding to subject a
person to law enforcement activities. However,
an officer may consider or rely on characteristics
listed in a specific subjects description.
SERVICE – The failure to adequately provide
timely and required police action.
TRAFFIC – Improper or illegal driving by an
employee.
WAGE GARNISHMENT – Failure to pay just debts
*The Long Beach Police Department uses broad, high-level policy descriptions to categorize and track potential misconduct by officers. Although they have sub-categories (allegations), the LBPD does not utilize them in a way that is consistent with national best practice. For the purpose of this report, and to better inform the community, we have added commonly used allegations of potential misconduct and their definitions. More than one classification can be attached to a complaint.
2024 ANNUAL REPORT
OPO REVIEW PROCESS
The Office of Police Oversight tracks and monitors complaints and misconduct investigations against LBPD officers. As previously noted, a percentage of completed investigations are reviewed by OPO investigative staff and the Director advises the LBPD Chief of the outcomes of those reviews.
Staff has access and reviews all associated investigative materials to determine if the investigation is thorough, timely, of good quality, identifies all the necessary allegations, and provides independent findings on the investigation.
The OPO reviews metrics to assess the timeliness of a misconduct investigation, to include the time frame from the initiation of the complaint to the date of each investigative step carried out thereafter.
OPO recognized a pattern of complaint investigations being opened, but additional steps to complete the investigation not occurring for several months. Often, community members were under the incorrect impression the investigation had been conducted and closed months prior.
Slow or chronically delayed complaint investigations weakens community-police trust and may contribute to the communities’ skepticism of the police departments’ ability to hold itself accountable. When the community believes there is a failure in the complaint process, they are less likely to utilize it. For those reasons, the OPO has elected the office’s first audit to be a comprehensive review of the LBPD complaint process.
In order for the OPO to effectively complete many of its required duties, the LBPD complaint process will need adjustments. By streamlining the complaint process, not only will it improve transparency and public trust, but it will also improve officer morale by providing more timely resolutions. On average, officers and community members have to wait approximately 10 months to be notified of the findings of complaint investigations. 11 2024 ANNUAL REPORT
AUDIT PROCESS
In addition to the work the
OPO does associated with
misconduct investigations,
there is also a component of
work associated with
auditing the LBPD’s
operations, policies,
procedures, and training.
The OPO has had ongoing
recruitment to fill the
auditor officer position, so
the auditing functions of the
office could be initiated.
Through closer evaluation, it
has been determined there
is a need for a salary
adjustment in order to
attract qualified candidates.
Future completed OPO
audit reports will be
presented to the Police
Oversight Commission,
placed on the OPO
webpage, and added to a
catalog of yearly reports.
12 James Baldwin – “Not everything that is faced can be changed, but nothing can be changed until it is faced.”
13 2024 ANNUAL REPORT
OUTREACH & EVENTS
For the OPO to be effective in its work, it is imperative to build trust with the community, as well as members of the LBPB. Relationship building helps to establish open lines of communication so genuine growth and change can take place.
The Director participated in numerous ride-alongs with the LBPD, provided presentations throughout the community regarding the work of the office, and has developed collaborative partnerships with other entities doing work that aligns with the vision and goals of the OPO.
RIDE-A-LONGS
MEDIA PARTNER•HABOR
PATROL
QUALITY OF LIFE
K-9
NORTH DIVISION (2)
EAST DIVISION
JAIL TOUR
LBFD RIDE-ALONG (STATION
10)
MOVIE FILM SET VISIT
COMMUNITY EVENTS
2024 PRIDE PARADE
LBPD POLICE GRADUATION
STATE OF THE CITY
COFFEE WITH A COP (D9)
COMMUNITY BUDGET UPDATE (D3)
LONG BEACH BLACK EMPLOYEES
ASSOCIATION MEETING
BLACK DEMS KWANZA
CELEBRATION
DEFOREST PARK NA CHRISTMAS
BRUNCH
HOUGHTON PARK JAZZ FESTIVAL
GRAND PRIX
BELMONT SHORE CLASSIC CAR
SHOW
BELMONT SHORE CHRISTMAS
PARADE
NATIONAL ORGANIZATION OF
BLACK LAW ENFORCEMENT
EXECUTIVES DINNER
CITY’S 9/11 CEREMONY
API MONTH CELEBRATION
STANDING MEETINGS
COMMANDER - INTERNAL AFFAIRS
CHIEF – LBPD
PRESIDENT – LBPD POA
CITY MANAGER
PRESENTATIONS
DEFOREST PARK
NEIGHBORHOOD
ASSOCIATION MEETING
HOMELESS SERVICES
ADVISORY COMMITTEE
LBPD POLICE OFFICER
ASSOCIATION BOARD
MEETING
COLLEGE SQUARE
NEIGHBORHOOD
ASSOCIATION MEETING
UAAW LONG BEACH
PUBLIC SAFETY COMMITTEE
PROSECUTOR’S COMMUNITY
ADVISORY CABINET
LBFD COMMAND STAFF
INTRODUCTION
LBPD COMMAND STAFF
INTRODUCTION
LBPD OFFICE OF
CONSTITUTIONAL POLICING
LBPD INTERNAL AFFAIRS
STAFF INTRODUCTION
2024 ANNUAL REPORT
CRITICAL INCIDENT RESPONSE
The Director of the Office of Police Oversight has access to the scene of critical incidents to observe Long Beach Police Department’s handling of the incident investigation (Charter, Article XIA – Section 1152, E)
The ability of the Director of the Office of Police Oversight to respond promptly to critical incidents is essential to fostering transparency, accountability, and public trust. Immediate on-site presence allows the OPO to observe and document events as they unfold, ensuring that critical details are preserved and evaluated independently. This real-time engagement enhances the oversight process by facilitating timely communication with law enforcement, affected parties, and the community, while also demonstrating a commitment to impartiality and responsiveness. By being on-call and available, the office can proactively address concerns, provide oversight in sensitive moments, and ensure that the actions of all parties involved are thoroughly reviewed to uphold the standards of integrity and justice.
In this reporting period, the OPO was notified of 8 critical incidents, to include seven officer- involved shootings and one in custody death. The OPO responded to six officer involved shootings (OIS).
The Los Angeles County District Attorney’s Office will conduct an independent investigation of all officer-involved shootings that result in injury or death.
The OPO will receive and review investigations in its entirety, after other reviewing authorities have returned the cases to LBPD and the LBPD’s shootings review board has been completed.
14 At approximately 4:21 p.m. in the 1300 block of East Anaheim Street, officers were notified of a report of a person with a gun in MacArthur Park. Officers responded to the area and located a man matching the description in the park, which was also occupied by other residents. Two officers contacted the man who produced a gun.
Officers gave the man multiple orders to put down the gun. At one point the man began to raise the gun in the direction of the officers and he was shot. Officers rendered medical aid until being relieved by Long Beach Fire Department personnel. Fire personnel transported the man to a local hospital where he died.
Officers recovered a loaded firearm. No other injuries were reported. Homicide detectives and OPO staff walked the scene of the incident and reviewed officer’s BWC footage.
APRIL 17TH, 2024 (OIS)
2024 ANNUAL REPORT
At approximately 8:36 p.m., officers were dispatched to a report of a person with a gun inside a residence on the 6800 block of Cerritos Avenue. Officers learned this was an in- progress armed home invasion robbery. The male entered the home and demanded items from the occupants and when officers arrived was still inside the yard of the home, armed with a gun.
Three of the victims were able to get out of the house. Officers attempted to de-escalate for over an hour as they tried to negotiate the individual’s surrender. Prior to SWAT arriving, the individual pointed the gun at an officer and was shot once in the upper body. Officers rendered medical aid until Long Beach Fire Department personnel arrived on scene.
Paramedics transported him to a local hospital where he died.
Officers recovered a replica firearm. No other injuries were reported. Homicide detectives responded to the scene. The decedent was later identified as a 17-year-old resident of San Bernardino.
Pursuant to Assembly Bill 1506, this case is being investigated by the California Department of Justice.
APRIL 26TH, 2024 (OIS)
15 At 11:44 p.m. a patrol officer was near the intersection of South Street and Orange Avenue when he saw a male adult in a parking lot of a business shooting at a male adult victim. The armed man ran and the officer chased him- north on Orange Avenue. During the foot pursuit, an officer-involved shooting occurred.
The officer fired multiple times and the man was struck in the lower body. Officers began rendering medical aid. LBFD paramedics arrived and transported him to a local hospital where he was listed in stable condition. The victim that was being shot at left the area before officers were able to interview him. Officers recovered a loaded firearm.
The shooter was arrested and booked. No other injuries were reported.
APRIL 26TH, 2024 (OIS)
2024 ANNUAL REPORT
At approximately 8:55 p.m., officers were dispatched to an apartment building with multiple calling parties reporting a woman with a gun in the 1000 block of Long Beach Boulevard.
Officers located the female adult with a gun as she went into her apartment.
At one point, she opened the door and pointed the gun towards officers, which resulted in an officer-involved shooting. The woman barricaded herself inside her apartment for approximate four hours. SWAT officers eventually deployed tear gas and she surrendered and was taken into custody.
The woman sustained a gunshot wound to the upper body. Long Beach Fire Department personnel transported her to a local hospital for medical clearance prior to booking. Officers recovered a replica firearm. No other injuries were reported. Homicide detectives responded to the scene.
JUNE 16TH, 2024 (OIS)
16 At approximately 9:10 p.m., officers were dispatched to multiple reports of a man brandishing a firearm on the Metro Rail platform at West 5th Street and Pacific Avenue.
When officers arrived, the man immediately exited the platform and ran away. Officers ran after the man as he ran towards another officer and raised his gun. That officer shot the man.
Officers rendered medical aid until being relieved by Long Beach Fire Department personnel. Fire personnel transported him to a local hospital where he was treated for a non-life-threatening gunshot wound to his upper body. Once medically cleared, he was transported and booked into jail.
Officers recovered a BB pistol. Homicide detectives responded to the scene to further investigate the incident. No other injuries were reported.
AUGUST 7TH, 2024 (OIS)
2024 ANNUAL REPORT
At approximately 5:58 p.m., LBPD officers responded to a residence in the 5300 block of Cerritos Avenue following reports of a car colliding with a residential fence. Officers found the single-vehicle collision in the backyard. Officers contacted a male adult driver inside the car who was eventually handcuffed.
Long Beach Fire Department (LBFD) personnel was on scene and rendered medical aid.
LBFD personnel transported the male to a local hospital where he was pronounced deceased.
Since the decedent was handcuffed, this incident was classified as an in-custody death. No force was used by officers. As with all in-custody death investigations, Homicide detectives responded to the scene to investigate the incident.
NOVEMBER 15, 2024 (ICD)
17 At approximately 3:15 p.m., LBPD officers were dispatched to a report of a man with a gun near the 5200 block of Atlantic Avenue.
Officers located a man, matching the description given to dispatch. Officers spoke to the man while he sat on the steps of a local church. Additional resources including a hostage negotiator and a Mental Evaluation Team were called to respond, eventually SWAT resources took control of the scene.
After over two and half hours, SWAT deployed a non-lethal explosive device (flashbang) in an attempt to disorient the man and a shooting occurred. The man and four officers fired shots.
An officer was struck in the arm. He was transported to a local hospital where he was treated and later released.
The man sustained multiple gunshot wounds. Although officers rendered aid he was pronounced deceased at the scene by the LBFD.
Homicide detectives responded to the scene.
NOVEMBER 19TH, 2024 (OIS)
2024 ANNUAL REPORT
At approximately 1:32 p.m., LBPD officers responded to the 5500 block of Atlantic Avenue regarding a person with a gun inside a business.
When officers arrived, the individual approached the officers with the gun in their hand and raised it in the direction of the officers. The individual did not follow the officer's directions to drop the gun, and an officer fired at the individual. They were not hit and surrendered immediately.
No other injuries were reported. A pellet gun was recovered. Homicide detectives responded to the scene.
DECEMBER 26, 2024 (OIS)
18 RECOMMENDATIONS
2024 ANNUAL REPORT
In accordance with the Office of Police Oversight meet and confer agreement, the OPO will receive completed critical incident investigations once the findings are returned to the LBPD by the independent investigator (typically the District Attorney’s Office). Case specific recommendations will be made at that time. In the meantime, the OPO will be including in this report general recommendations that should be adopted in response to all LBPD critical incidents. These proposed recommendations not only would improve the relationship between the police and families of critical incident subjects but would also show needed compassion and empathy towards the families and impacted community members during an exceptionally difficult and emotionally-charged time.
19 Recommendation 1
The Long Beach Police Department should consider establishing a Family Liaison Officer position to act as a designated point of contact for families of individuals seriously injured or killed during police operations.
The staff in this position should be capable of interfacing with families with the utmost compassion and sincerity.
The Family Liaison Officers will work closely with family members in an empathetic manner and offer resources and services to support them following the death or serious injury of a family member. The Family Liaison Officers will be an on-going point of contact between the LBPD and the subject’s family, to answer questions and advise on the progress of the investigation, and to follow-up on requests for assistance.
Recommendation 2
The City of Long Beach should create a partnership with local mental health professionals willing to provide free or low-cost mental health counseling and services to individuals who have witnessed a police critical incident, such as an officer involved shooting.
The Police Department recognizes the negative long-term emotional and psychological effects witnessing one of these incidents can have on an individual and therefore requires their officers to see a therapist prior to returning to work. Community witnesses to said events could also benefit greatly from counseling services. Measures should also be taken to safeguard individuals that utilize this service and to ensure the confidentiality of the information that is shared during these sessions. 2024 ANNUAL REPORT
Recommendation 3
Within a few hours of a critical incident notification, the OPO staff responds to the location of occurrence. Despite some time having passed since the time of the incident, the OPO has noted in multiple cases that the involved officers are still present at the scene. Not only is the presence of the shooting officer potentially inflammatory for family and witnesses at the location, but it is also traumatic for the involved officer(s). There is no valid justification for an involved officer to remain at the scene of a critical incident for several hours after its occurrence. The walkthrough of the involved officer can take place more immediately, allowing the officer to leave the area and report to the station. The officer could be removed from the scene following the conclusion of the incident and returned if or when the walkthrough is required.
Recommendation 4
During the complaint process, the LBPD uses broad general policy descriptions to describe the allegation of misconduct by officers. The department does not have a specific policy that holds typical allegations used in disciplinary investigations. This practice is not common, nor is it helpful for members of the public trying to understand when an officer may have violated policy.
It is recommended the LBPD work with the OPO to review, analyze, and evaluate LBPD’s current complaint investigation processes to ensure they are consistent with national best practices.
Recommendation 5
The OPO recommends the LBPD have contingency plans in place to ensure scenes where deceased individuals are present can be shielded from public view, when circumstances do not permit the use of the “body shield”.
Recommendation 6
Through review of complaint investigations, the OPO has noticed a pattern when there is a struggle to get someone into custody and the handcuff being applied too tightly. We have not witnessed the officers checking the arrestee’s cuffs prior to transport, as required by policy. Even after the arrestees make the officers aware of their pain associated with the handcuffs, officers do not adjust them for a more comfortable fit. The OPO recommends implementing a standardized practice of checking and documenting the condition of handcuffs whenever force is used. This ensures compliance with best practices, mitigates potential injury claims, and reinforces accountability. Officers should confirm proper fit, assess for signs of excessive tightness or injury, and record their observations in reports.
These steps should be taken once the subject is calm and compliant and if possible, prior to transport.
20 2024 ANNUAL REPORT
POLICE OVERSIGHT COMMISSION
The Police Oversight Commission (POC) for the City of Long Beach plays a crucial role in ensuring transparency, accountability, and community engagement in the city's law enforcement practice.
Composed of seven members, the Commission is appointed by the Mayor and confirmed by the City Council. Its primary purpose is to provide input to the Director based on feedback gathered from the community, ensuring that the concerns and perspectives of residents are heard and addressed. In addition, the commission receives briefings on LBPD critical incidents. The POC is responsible for reviewing and approving recommendations made by the Director, which may include policy changes or procedural improvements.
The Commission also evaluates and provides feedback on the Director's annual and special reports, which are delivered to the City Council, ensuring that the city’s legislative body is well-informed on matters of police oversight and public safety. The commission shall have the power and duty to provide input to the Police Oversight Director on setting auditing priorities and to review and approve recommendations from the Police Oversight Director. (Charter Section 1, Section 1153, A) Through these responsibilities, the POC fosters a system of checks and balances that helps maintain public trust in law enforcement and promotes a safer, more equitable community for all Long Beach residents.
The Police Oversight Commission is set to hold regular quarterly meetings to discuss potential incidents and/or recommendations. Meetings may also be used as training days for various presentations from within or beyond our department that directly relates to the work being done.
21 CHARLIE PARKIN - CHAIR
CHARLYN BENDER
MICHAEL SOTO
GUS OROZCO
NAIDA TUSHNET – VICE CHAIR
OTIENO OKATCH
TIFFANY BROWN
2024 ANNUAL REPORT
22 COMMISSIONER CHARLIE PARKIN - CHAIR
Former Long Beach City Attorney Charlie Parkin has over 39 years of experience working for the City of Long Beach and held the position of City Attorney from 2013 to 2022. Charlie was elected Long Beach City Attorney in 2014 and again in 2018. Charlie graduated cum laude from Pacific Coast University, School of Law and received his Bachelor of Science degree in Business Administration from California State University, Long Beach. Charlie is a lifelong Long Beach resident.
COMMISSIONER NAIDA TUSHNET – VICE CHAIR
Naida Tushnet received a PhD from Washington University in St. Louis. Prior to retirement, she served as the program director for evaluation research at WestEd, a non-profit agency.
In that position, she led a variety of studies of education (pre-K through graduate school) and community-based programs. She has been employed at both state and federal agencies. Since retirement, she has been an active member of the Long Beach community, as a leader in a number of organizations.
COMMISSIONER CHARLYN BENDER
Charlyn Bender brings a formidable blend of legal acumen and community dedication to the table. As a former deputy district attorney for Orange County, Charlyn honed her skills in the courtroom, navigating the intricacies of criminal justice with compassion and integrity. She is a pillar of the Long Beach community, serving on the executive board of the Long Beach Public Library Foundation, where she champions literacy and accessible information for all. Her commitment to education and justice is further exemplified by her role on the Loyola Law School Board of Governors, shaping the next generation of legal minds. Balancing her professional achievements, Charlyn embraces her roles as a wife and mother, bringing a personal understanding of community safety to her position as a Commissioner.
COMMISSIONER GUS OROZCO
Gus Orozco joined the U.S. Army in 2005 and returned home to Long Beach after 5 years of service overseas. He continues to serve in the Army Reserve as Commissioned Officer. In 2017, Orozco Graduated from California State University, Long Beach with a Bachelor of Arts in Geography and a Minor in Environmental Science and Policy. An active member of the community, Orozco is a member of several local nonprofit boards. 2024 ANNUAL REPORT
23 COMMISSIONER MICHAEL SOTO
Michael Soto is a former Chair of the Citizen Police Complaint Commission, and is a Police Special Investigator with the Los Angeles Office of the Inspector General, which provides oversight to the Los Angeles Police Department on behalf of the Los Angeles Police Commission. Michael is also a licensed attorney in California and has practiced law in the area of Criminal Defense for over 10 years, primarily as a Deputy Public Defender in both Los Angeles and Orange Counties. Michael is a graduate of University of California, Hastings College of the Law in San Francisco.
COMMISSIONER OTIENO OKATCH
Otieno Okatch is the President and CEO of Per Ankh Life Skills, Inc. dba PALS, Inc., a social service agency with offices in Santa Barbara, Ventura and Los Angeles counties. A Behaviorist by training, Otieno received his undergraduate degree from the University of California, Santa Barbara, and holds graduate degrees from UCLA and Pepperdine, including an M.A. in Clinical Psychology. Otieno is a native of Lawrence, Kansas and for the past sixteen years has resided in the Bixby Knolls neighborhood of Long Beach with his wife, Christina Buth-Okatch.
COMMISSIONER TIFFANY BROWN
Dr. Tiffany Brown began working for the Long Beach Unified School District 27 years ago as a School Psychologist. She is currently in her fourth year as the Deputy Superintendent. Dr.
Brown prides herself on working with families, community members and schools in a manner that creates a “village approach” toward educating our youth. A central theme in her work has been the belief that applying an equity lens to decisions allows for groups that are traditionally not acknowledged to have full voice and access to opportunities. With a background in mental health, Dr. Brown is driven by working alongside communities to co- create access to resources, services and opportunities. She values community partnerships, listening deeply, and working together. Specific to public safety, Dr. Brown is focused centering the experiences of communities that have historically been the furthest from justice in our city.
CONCLUSION
As we reflect on the Long Beach Office of Police Oversight’s first year, it is clear that 2024 marked a period of immense growth, development, and foundational work. From building our team to establishing relationships with community stakeholders, implementing processes, and setting priorities, the OPO has laid the groundwork for its mission of transparency, accountability, and trust.
This year’s accomplishments underscore the collective commitment of our staff, city leadership, and community to reimagine police oversight in Long Beach. The challenges of establishing a new department and transitioning from the CPCC to the OPO have been met with collaboration, perseverance, and an unwavering dedication to fostering meaningful change.
Looking forward, we are energized by the opportunities ahead. With a comprehensive review of the LBPD complaint investigation process, expanded community outreach on the horizon, and the continued development of policies, we are positioned to drive impactful, evidence-based oversight. Our ultimate goal remains to create a system that reflects the values and expectations of the Long Beach community while supporting law enforcement in their efforts to serve with integrity.
We thank the Mayor, City Council, City Manager, and LBPD leadership for their continued partnership and support. Most importantly, we remain deeply grateful to the Long Beach community for entrusting us with this critical work. Together, we are building a framework for oversight that promotes equity, fairness, and public trust—cornerstones of a thriving and just city.
The Office of Police Oversight is proud to stand as a bridge between the community and law enforcement, and we are committed to making every year more impactful than the last. 07 24
2024 ANNUAL REPORT
FREQUENTLY ASKED QUESTIONS (FAQS)
What is the Office of Police Oversight?
The City of Long Beach Office of Police Oversight (OPO) is an independent body established by a vote of the people to promote transparency, accountability, and community trust in the Long Beach Police Department (LBPD). The OPO is
responsible for monitoring and auditing police practices, reviewing critical incidents, and investigating complaints of misconduct. It serves as a bridge between the community and law enforcement, ensuring that public concerns are
addressed and that the LBPD operates with integrity and fairness. By providing oversight, the OPO aims to uphold public confidence in the city’s law enforcement practices.
Why does OPO matter?
The Office of Police Oversight matters because it promotes accountability, transparency, and trust between the community and law enforcement. By providing an
independent review of police practices and investigating complaints of misconduct, the office ensures that concerns about fairness, integrity, and public safety are addressed.
This oversight helps build confidence in law
enforcement by fostering a culture of accountability and continuous improvement, which is essential for
maintaining a just and equitable community.
Who works at the OPO?
The Office of Police Oversight is staffed by a team of
professionals dedicated to ensuring accountability and transparency in law enforcement. This includes
investigators, auditors, analysts, and administrative staff, all of whom bring expertise in areas such as policy
development, and community engagement. The office is
led by a director responsible for overseeing operations and guiding the office’s mission. Together, the team works to monitor police practices, review critical incidents, and address complaints, fostering trust between the community and law enforcement.
25 2024 ANNUAL REPORT
2024 ANNUAL REPORT
Who hires the staff at the OPO?
Director Francine Kerridge was appointed by City council for an indefinite period. Director Kerridge in turn is responsible for staffing the OPO.
How can the public reach the Office of Police Oversight? You may contact the Long Beach Office of Police Oversight by phone at (562) 570-6891 or by email at [email protected].
Is the OPO part of the Police Department?
The OPO is not part of the Long Beach Police Department. The OPO Director answers to the Mayor and City Council. The Chief of Police answers to the City Manager. The City Manager answers to the Mayor and City Council. The OPO office is independent, allowing it to agree or disagree with the decisions of LBPD.
How can I report / file a complaint/ commendation?
If would like to file a complaint against a member of the Long Beach Police Department, you can download a complaint form on the LBPD website and email [email protected] , call the Internal Affairs Division at 562.570.7343, call the LBPD main line at 562.570.7236 or contact OPO directly and we will file a complaint on your behalf.
Can my complaint / commendation be anonymous?
Yes, complaints may also be made anonymously.
Is a name / badge number required to file a complaint?
No, although the following information is helpful when filing a complaint, it is not necessary. To the best of your knowledge, provide the officer's name and description, badge number, and vehicle number, if obtained. Any witnesses’ names, addresses and telephone numbers. Any other evidence such as copies of citations, photographs, etc. If you are injured, It is important that you file your complaint as soon as possible so that photographs can be taken and medical records obtained quickly.
26 I filed a complaint, now what?
Director Francine Kerridge was appointed by City council for an indefinite period. Director Kerridge in turn is responsible for staffing the OPO.
2024 ANNUAL REPORT
How can the public reach the Office of Police Oversight? Once a complaint is received, the following procedure is followed:
The complaint is forwarded to the Internal Affairs Division where it is given a file number and assigned for investigation. The person filing the complaint will be sent a letter acknowledging the Department has received the complaint and indicating the file number.
Upon completion of the investigation, the case will be forwarded to the Deputy Chiefs and/or Chief of Police for final disposition and appropriate action.
Note: the average time it takes to process and investigate a complaint is between 6 and 12 months, however each case is unique.
How may I obtain a copy of a police report?
To obtain a copy of a police report in Long Beach, California, you may:
Complete a "Request a Police Report" form1.
Submit the form online, by mail, or in person2.
Pay any applicable fees3.
Online
Go to www.longbeach.gov/police
Complete the "Request a Police Report" form
By mail
Download a copy of the request form
Complete the form
Mail the form to:
Long Beach Police Department
400 West Broadway
ATTN: INFORMATION MANAGEMENT DIVISION
Fees
A copy fee may apply
The cost may depend on the type and volume of records requested Response time
Response times vary depending on the request
You can expect to be notified within 10 days of the request being received 27 2024 ANNUAL REPORT
What if I disagree with the outcome of the investigation? You can ask the OPO for a case review and we will independently review the investigation.
The OPO can only review investigations from 2023 and later. We will contact you to inform you of our independent findings, however, many details are confidential per the law.
Who are the Police Oversight Commissioners?
The POC is comprised of seven Commission members, appointed by the Mayor and confirmed by the City Council. (Please see more information on page 26).
When and where will the Police Oversight Commission meet? The Police Oversight Commission meets quarterly. Unless otherwise indicated, meetings are scheduled to take place at the Long Beach City Hall Civic Chambers, 411 W. Ocean Blvd. at 5pm. The schedule can be found on the OPO webpage, at
www.longbeach.gov/policeoversight/ under the POC tab.
28 2024 ANNUAL REPORT
OFFICE OF POLICE OVERSIGHT TEAM
ORGANIZATIONAL CHART
Police
Oversight
Director
Police
Oversight
Officer
(Audits)
Police
Oversight
Officer
(Investigations
/ POC)
Investigator Auditor
Clerk Typist
Administrative
Intern
Administrative
Analyst
Executive
Assistant
29 2024 ANNUAL REPORT
OFFICE OF POLICE OVERSIGHT STAFF
FRANCINE KERRIDGE -
DIRECTOR
Francine Kerridge brings to the City more
than 26 years in public safety oversight
leadership and law enforcement
combined. As a motivated public servant,
throughout her career she has successfully
built effective relationships between the
community and the City of Sacramento’s
Public Safety departments; and provided
oversight and auditing functions to the
internal affairs complaint investigation
process. Ms. Kerridge possesses an
extensive track record of developing
effective relationships with the
communities and of creating partnerships
to improve understanding and
transparency between police agencies and
the public they serve.
Prior to joining the City of Long Beach, Ms.
Kerridge served as the Inspector General
for the County of Sacramento, where she
conducted complex investigations and
audits of community complaints involving
Sacramento County Sheriff deputies. In
that role, she prepared annual reports for
the public, including statistical information
and recommendations for improvement for
Sheriff policies and procedures, and
worked closely with the Sacramento
Community Review Commission to support
their goal of building trust between the
community and Sheriff Department,
among other key responsibilities.
Throughout her extensive career in public
safety, Ms. Kerridge conducted complex
and sensitive investigations; has audited
over 3,500 misconduct complaints against
public safety personnel; has participated in
over 100 public forums to provide
professional recommendations and
guidance for complaint resolution,
transparency and conflict resolution
resulting in reduced police and community
tension; and has provided over 35
recommendations to improve public safety
policy and procedures following critical
incidents such as officer-involved shootings
and death in-custody incidents.
Additionally, she served as a Governor-
appointed Board Member for the California
Board of State Community Corrections
(BSCC) from 2017 to 2019.
Ms. Kerridge holds a Master of Science in
Emergency Management from California
State University, Long Beach, and a
Criminal Justice degree from Madonna
University in Michigan.
30 2024 ANNUAL REPORT
PATRICK WEITHERS
POLICE OVERSIGHT OFFICER
INVESTIGATIONS DIVISION
Patrick Weithers is a Los Angeles native with over 10
years of police oversight and law enforcement
experience combined. He began his career in the
private sector where he assisted with investigative
and security contracts for local, state, and federal
agencies in the Washington D.C. area. Patrick later
gained knowledge of law enforcement procedures
and practices as a Police Officer in Prince William
County, Virginia. Patrick started his law enforcement
oversight career in 2016 as a Special Investigator, and in 2019 eventually promoted to Manager for the
former Citizen Police Complaint Commission (CPCC)
with the City of Long Beach. In 2023 Patrick
transitioned to the Office of Police Oversight as a
Police Oversight Officer. Patrick holds a Bachelor of
Science in Criminal Justice from California State
University, Los Angeles.
HEIDI ALONSO
POLICE OVERSIGHT
INVESTIGATOR
INVESTIGATIONS DIVISION
Heidi Alonso brings extensive experience to our office
from her role as an Investigator for the Long Beach
City Attorney’s Litigation Division. Heidi started her
seven-year tenure at the City Attorney’s Office (CAO)
in 2017. During that time, she conducted thorough
investigations into claims involving various city
departments. Her comprehensive investigations have
been pivotal in preparing and strengthening litigation
cases, ensuring that all aspects are thoroughly
examined and documented. Heidi’s career began in
the private sector in 2004, where she spent a decade
investigating general liability cases. This experience
equipped her with the skills and knowledge
necessary to handle complex cases and navigate the
intricacies of liability investigations. Her background and experiences in both the public and private sector
will be invaluable as an investigator for the Office of Police Oversight.
31 2024 ANNUAL REPORT
KWANG HYUN AHN
ADMINISTRATIVE ANALYST
Kwang Hyun Ahn brings experience to our office from
his role as a data analyst for the City of Los Angeles
and Orange County Animal Care (OCAC). Kwang Hyun
started his career as a data analyst at the City of Los Angeles in 2018. During that time, he extracted,
modeled, analyzed and visualized data of $450B to
provide meaningful information about financial and
payroll behavior for all City Departments. His career
continued at OCAC where he served every
department in the organization by conducting
statistical analyses regarding the shelter’s operational data and other data as requested. He studied
business administration at SoongSil University in
Seoul, South Korea and graduated summa cum laude.
His background and experiences in data analytics will
be crucial as an Administrative Analyst for the Office
of Police Oversight.
JOSE RODRIGUEZ ENCISO
CLERK TYPIST II
Jose Rodriguez Enciso is a Long Beach native who
grew up in Westside Long Beach where he attended
Juan Rodriguez Cabrillo High School. In 2022, Jose
received a BS in Criminology and Criminal Justice
from California State University, Long Beach and
acquired his MS in the same field in 2024. Jose has
been a wonderful addition to the Office of Police
Oversight, as he brings investigative and clerical
experience to the office from his time as a former
intern with the Citizen Police Complaint Commission.
32 2024 ANNUAL REPORT
OUTSIDE JURISDICTION
OPO staff attempts to connect constituents with the proper agency or information to help resolve their issues regardless of whether those issues fall outside of the office’s scope of authority and responsibility. The OPO received 99 complaints or inquiries from members of the community that were not related to misconduct allegations against LBPD personnel.
Below is a list of commonly utilized OPO points of contact shared with the community.
City Council Agendas
City Attorney’s Office
Code Enforcement
City Prosecutor’s Office
Community Watch / CIS Tip Line
Compton Law Enforcement Review Board
Compton LASD Station
District Attorney’s Office
Federal Trade Commission
Hate Crimes / Human Dignity
Health & Human Services
Housing Programs
Los Angeles Crime Stoppers
Los Angeles PD Internal Affairs
Los Angeles Sheriff’s Internal Affairs
LBPD Non-Emergency/Anonymous
LBPD Internal Affairs Division
LBPD Records
Los Angeles Office of Inspector General
Long Beach Public Works
Signal Hill Police Department
Torrance PD (Non-Emergency)
(562) 570-6101
(562) 570-2200
(562) 570-CODE
(562) 570-5600
(562) 570-5593
(310) 605-6500
(562) 247-2000
(310) 824-4300
(562) 570-6730
(562) 570-4000
(562) 570-6949
(800) 222-8477
(800) 339-6868
(800) 698-8255
(562) 435-6711
(562) 570-7343
(562) 570-7381
(213) 974-6100
(562) 570-6383
(562) 989-7200
(310) 328-3456
[email protected]
[email protected]
[email protected]
[email protected]
www.iWATCHLongBeach.org
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
www.longbeach.gov/police
[email protected]
[email protected]
[email protected]
[email protected]
www.SignalHillpd.org
[email protected]
CONTACTS PHONE NUMBER EMAIL / WEBSITE
33