11/24/2025COMMUNITY OPINION SURVEYCO ND U C TED FO R TH ECITY O FMAN HAT TANBEAC HPR ES E NT EDBYTIMOTH YMCLAR N EYPH. D. 2 2
oHow did we select residents to survey?oStratified Random Sampling of households by geographic subareas & monitored demographics to match Census ACSoEnsures balanced, representative sample of adult residentsoHow did we recruit participation?oPersonalized email, text, and telephone callsoPINs to restrict access and ensure one complete per respondentoHow were respondents able to share their opinions?oSecure website that scales to the deviceoTelephone (land line or mobile)oData collection period: September 29 to October 6, 2025oWhat was the sample size?o588 completed interviewsoOverall margin of error of ± 4% @ 95% level of confidence
METHODOLOGY OF STUDY
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RATING THE CITY OF MANHATTAN BEACH53.751.646.235.129.716.642.635.937.743.829.125.93.67.28.217.816.416.711307.66.6 12014.615.133.55.70 10 20 30 40 50 60 70 80 90 100 The overall quality of lifein Manhattan BeachManhattan Beach as a placeto raise a familyManhattan Beach as a placeto recreateManhattan Beach as a placeto shop and dineManhattan Beach as a placeto retireManhattan Beach as a placeto work% Respondents ExcellentGoodFairPoorVery poorNot sure/Prefer not to answer 4 4
LIKE & WANT TO PRESERVE21.016.214.312.89.58.38.27.85.95.75.64.84.03.83.22.92.22.12.01.95.85.40 5 10 15 20 25 Small town feel, charming beach communityBeach, oceanCommunity, friendly people, family atmospherePublic safety, low crime rateLow density development, single family homesSchools, educationCleanliness, appearance, beauty of CityParks, rec facilitiesCommunity events, activitiesWalkability of commercial, residential areasThe Strand, pierNot sure / Cannot think of anythingOpen space, greenbeltOutdoor shops, dining optionsLocal businesses, downtown areaFire, Police servicesLack of homelessnessRelaxed, casual lifestyleEnvironment, natureBike lanesHistorical placesImprove, maintain roads, sidewalks, streets% Respondents 5 5
CHANGES TO IMPROVE CITY11.911.110.49.38.65.64.53.93.83.53.53.22.82.82.72.62.62.52.52.32.22.21.91.91.81.71.63.43.72.10 2 4 6 8 10 12 14 Address parking issuesEnforce traffic, e-bike lawsLimit growth, developmentImprove public safety, more police presenceNot sure / Cannot think of anythingPreserve, support outdoor diningNo changes needed / Everything is fineImprove bike lane safetyProvide more affordable housingReduce traffic congestionAdd, improve parks, rec facilitiesImprove City planning, developmentAttract variety of less expensive restaurants, shopsReduce cost of livingImprove, maintain infrastructureImprove walkability, sidewalksImprove government leadership, communicationImprove, provide more dog parks, dog friendlyAddress homeless issuesUnderground utilitiesEncourage, support diversity, address inequityReduce taxes, feesIncrease, support small businessesReduce tourismPreserve City history, small-town feelingBeautify City, cleanliness, landscapingProvide more activities, events for all agesImprove quality of educationImprove public transitImprove traffic signage, lights% Respondents 6 6
OVERALL SATISFACTIONBY STUDY YEAR
39.548.42.63.82.839.547.37.56.81.9
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2025 2021Study Year% RespondentsNot sure/Prefernot to answerVery dissatisfiedSomewhatdissatisfiedSomewhatsatisfiedVery satisfied 7 7
SATISFACTION WITH SERVICES65.374.263.867.250.145.852.041.947.649.643.743.241.639.039.631.346.930.735.129.531.828.612.0
32.523.133.226.743.444.837.547.040.237.842.542.343.544.843.949.731.545.037.441.735.031.928.9 26.622.227.816.420.815.415.216.312.714.811.98.87.77.23.94.41216.19.08.111.7322116.145.736.53.7232332.617.35.412.46.78.92.810 10 20 30 40 50 60 70 80 90 100 Remove graffitiProvide fire protection and prevention servicesProvide emergency medical servicesProvide special events such as concerts in the park and holiday fireworksMaintain public athletic fieldsKeep public buildings, parks and facilities clean and attractiveProvide a variety of recreation programs for all agesProtect the environmentMaintain sewer and storm drain systemsMaintain parks and open spacesProvide services and programs for seniorsProvide after-school programs and diversion programs for youthPrepare the City for emergenciesProvide a variety of public artProvide cultural and arts opportunitiesMaintain and repair local streets and roadsMaintain a low crime rateAddress homelessnessProvide neighborhood police patrolsPreserve the City’s small, beach-town characterEnforce animal control laws such as leash-laws and waste cleanupEnforce traffic lawsAddress bike safety and e-bikes% Respondents Who Provided Opinion Very satisfiedSomewhat satisfiedSomewhat dissatisfiedVery dissatisfied 8 8
PERCEIVED SAFETY OF CITYBY STUDY YEAR
47.845.60.662.4†32.0†5.05.40.9
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2025 2021Study Year% RespondentsPrefer not toanswerVery unsafeSomewhatunsafeSomewhat safeVery safe 9 9
SPENDING PRIORITIES62.437.542.629.237.725.615.227.49.48.36.5
29.849.036.547.426.134.340.424.129.930.726.921.318.4750 10 20 30 40 50 60 70 80 90 100 Fix potholes and repair and improve city streets and sidewalksImprove the maintenance of parks, park amenities incl restrooms,sports courts, dog runsRepair and upgrade the City’s sewer and wastewater systemsRestore and enhance nature areasRedesign public spaces to allow for outdoor dining areasReconstruct and improve the City’s swimming pool - Begg PoolRenovate, improve Live Oak Park facilities, incl Ceramics Studio,tennis, racquet courts, REC Program activity spaceProvide low-cost, on-demand rideshare services so residents canvisit restaurants, shops, business areas in City without having topark a vehicleRenovate and improve the Joslyn Community CenterRenovate and improve the Manhattan Heights Community CenterRenovate and improve the Manhattan Beach Art CenterCreate a Manhattan Beach Historical Museum to preserve and storehistorical documentsReplace the Pay ‘N’ Play at Marine Avenue Park with open space,with the possibility of also adding a futsal court% Respondents High priorityMedium priority
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Very interested31.8Somewhat interested31.5
Not sure3.2Not interested33.4INTEREST IN USING LOW-COST RIDESHARE SERVICES 11 11
ALLOW SHORT-TERM RENTALS DURING OLYMPICS & WORLD CUP?Strongly support27.8Somewhat support30.4Somewhat oppose11.5Strongly oppose28.2Not sure/Prefer not to answer2.0 12 12
WITH ADDITIONAL PUBLIC SAFETY COST INFOStrongly support32.9Somewhat support33.1 Not sure/Prefer not to answer2.0Strongly oppose21.1Somewhat oppose10.9 13 13
LIKELY TO RENT DURING THESE EVENTSYes11.8
No64.1
Not sure21.0Prefer not to answer3.1
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PROJECT PULSE PRIORITIES39.327.121.410.412.75.45.42.9
25.532.935.927.914.513.97.79.40 10 20 30 40 50 60 70 80 90 100 Parking structureOpen space/parkCommercial development like Metlox with retail shopping andrestaurantsCultural arts and community spaceMulti-family residential housingHotelPrivate social clubVisitor center% Respondents High priorityMedium priority
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AGREEMENT WITH STATEMENTS21.817.215.010.050.446.942.435.112.314.117.215.88.09.96.39.313.815.532.76.30 10 20 30 40 50 60 70 80 90 100 I trust the City ofManhattan BeachThe City is responsive toresidents’ needsThe City listens toresidents when makingimportant decisionsThe City manages itsfinances well% Respondents Strongly agreeSomewhat agreeSomewhat disagreeStrongly disagreeDK/NA 16 16
PERCEPTION OF CITY STAFF
60.446.348.134.145.540.310.90.8 2.3 0.75.94.7
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Professionalism Accessibility HelpfulnessQ17 Perception of city staff . . .% Respondents With StaffContact in Past 12 MonthsNot sureNot at allSomewhatVery 17 17
SATISFACTION WITH COMMUNICATION BY STUDY YEAR
24.450.43.56.48.531.9†48.98.011.34.2
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2025 2021Study Year% RespondentsPrefer not toanswerNot sureVery dissatisfiedSomewhatdissatisfiedSomewhatsatisfiedVery satisfied 18 18
Residents continue to be satisfied with Manhattan Beach and the City ’s performanceoOverall quality of lifeoOverall performance in providing municipal servicesoCustomer service provided by staffSpecific StrengthsoGraffiti removaloFire protection & EMSoSpecial EventsoMaintenance of parks, sports fields & public facilitiesoRecreation programmingoProtecting the environmentOpportunities for improvementoBike safety / e-BikesoEnforcing traffic lawsoEnforcing animal control lawsoStreet/sidewalk maintenanceoPark maintenance/amenitiesoRepairing sewer/wastewater systems
KEY CONCLUSIONS