Department: Police Department
Effective Date: July 2012
BASIC FUNCTION:
CITY OF MANTECA
ANIMAL SERVICES SUPERVISOR
Bargaining Group: Manteca Police Employees' Association FLSA Status: Non-Exempt
Revision History: May 2020, November 2023
Under general supervision of sworn management, plan, coordinate, organize and direct operations and activities related to enforcement and assure compliance with State laws and City ordinances related to animal regulation within City limits; operate and maintain the City animal shelter and supervise animal shelter staff; respond to community complaints and care for and impound animals; provide information and assistance to the public in areas related to animal control; initiates enforcement action and issues citations and notices; supervises special projects; provides work direction; performs otherrelated duties as required.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Supervise and perform a variety of enforcement duties to assure compliance with State laws and City ordinances related to animal regulation within City limits; drive a vehicle to patrol assigned areas; capture and impound deceased, sick, injured, stray or trapped domestic and non-domestic animals.
Respond and direct response to complaints from the public regarding stray, sick, injured and abused animals; investigate cases of cruelty, neglect, abandonment, animal J,ites and barking dogs; set traps as appropriate; prepare citations for violations of applicable laws and codes.
Provide information and assistance to the public in areas related to animal control; explain State laws, City ordinances and proper methods for caring for animals as appropriate.
Remove and direct removal of deceased animals from City properties and other locations; dispose of deceased animals according to established procedures.
Maintain and direct maintenance of the City Animal Shelter and patrol vehicle in clean, orderly and proper working condition; sweep, scrub and mop floors; clean and disinfect kennels; arrange for repairs as needed.
Impound, quarantine and dispose of animals as appropriate in accordance with municipal regulations; advise owners of loose animals, leash laws, and the necessity to keep animals under control; euthanize unclaimed or severely diseased animals in accordance with established guidelines and procedures.
ATTACHMENT 2
Animal Control Supervisor Cont. Page2
Provide and direct care for sheltered animals; monitor animals to assure health and safety; set out food and clean up after animals.
Operate and direct the operation of various animal control tools and equipment including a catchpole, traps, hoses, cages, muzzles and others; utilize a two-way radio; operate standard office equipment including a computer.
Communicate with City personnel, outside agencies and the public to exchange information, coordinate activities and resolve issues or concerns; testify in court for animal-related cases as requested.
Prepare and maintain a variety of records and reports related to impounded animals, animal bites, citations, barking dogs, animal licenses, euthanasia and assigned activities.
Participate in the selection, training, motivation and evaluation of staff; work with staff to establish employee performance objectives; prepare employee performance reviews; provide or coordinate staff training; work with employees to correct deficiencies; recommend disciplinary action Collect and account for animal licensing fees as directed; issue licenses and receipts; process related forms and applications.
Answer calls and complaints involving animal control issues.
Attend community meetings and respond to related questions and complaints; provide public education regarding animal control
May investigate reports or complaints of animals creating nuisances, take appropriate action; investigate reports of animal abuse
OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Principles and practices of employee supervision, including performance evaluations and the principles and practices of employee training
Basic methods, equipment and materials used in animal care, control and shelters.
Basic animal control regulations, techniques and enforcement.
Methods of caring for and handling animals.
General principles of animal behavior.
Interpersonal skills using tact, patience and courtesy.
Oral and written communication skills.
Health and safety regulations and procedures.
Record-keeping and report preparation techniques.
Traffic laws, defensive driving techniques and rules of the road.
Operation of various animal control tools and equipment.
November 2023
Animal Control Supervisor Cont. Page3
Proper lifting techniques.
ABILITY TO:
Perform and supervise a variety of enforcement duties to assure compliance with State laws and City ordinances related to animal regulation within City limits.
Interact effectively with staff and the public; establish and maintain cooperative working relationships.
Respond to community complaints and pick up, transport, care for and impound animals.
Provide information and assistance to the public in areas related to animal control.
Learn, interpret, apply and explain laws and regulations governing the licensing, quarantining, impounding and care of animals.
Learn to operate standard office equipment including a computer.
Euthanize animals according to established guidelines and procedures Operate various animal control tools and equipment.
Maintain the City Animal Shelter and patrol vehicle in clean, orderly and proper working condition.
Observe legal and defensive driving practices.
Observe health and safety regulations.
Communicate effectively both orally and in writing. __
Establish and maintain cooperative and effective working relationships with others.
Maintain records and prepare reports.
Report to work every scheduledworkday.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school supplemented by college-level course work related to animal health, public relations or law enforcement is desirable. State humane laws or related field and five years experience handling and caring for animals.
Supervisory experience preferred.
LICENSE AND OTHER REQUIREMENTS:
Possession and maintenance of California Class C driver's license.
Possession of or ability to obtain valid First Aid and CPR Certification issued by an authorized agency.
California P.C. 832 training certificate within twelve (12) months of appointment.
Euthanasia certificate within twelve (12) months
Basic Humane officer training academy/National Animal Control Association Level 1 Training Academy or Registered Veterinary Technician Certification
WORKING CONDITIONS:
ENVIRONMENT:
Indoor and outdoor work environ.trieilt.
Seasonal heat and cold or adverse weather conditions.
Driving a vehicle to conduct work.
Regular exposure to fumes, dust and odors.
November 2023
Animal Control Supervisor Cont.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate specialized equipment.
Walking and running over rough or uneven surfaces.
Sitting or standing for extended periods of time.
Hearing and speaking to exchange information.
Lifting, carrying, pushing or pulling heavy objects as assigned by the position.
Reaching, twisting, bending at the waist, kneeling or crouching.
Grasping, repetitive hand movement
Seeing to monitor animals and read a variety of materials.
Climbing ladders, trees or fences.
HAZARDS:
Potential for bodily injury from contact with wild, injured, stray and abandoned animals.
Communicable diseases.
\\larking at heights.
November 2023
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Department: Police
Effective Date: August 2004
BASIC FUNCTION:
CITY OF MANTECA -
POLICE RECORDS SUPERVISOR
Bargaining Group: Manteca Police Employees' Association FLSA Status: Non-Exempt
Revision History: October 2020, November 2023
Under the direction of the Services Division Lieutenant; plan, schedule, assign and review the work of police records staff within the Police Department; supervise, plan, coordinate a comprehensive records management system, including records maintenance, processing, and distribution; input data into an assigned computer system and maintain automated records; process police warrants and Officer subpoenas; answer phones, assist visitors and provide a variety of general information to Department personnel, outside agencies and members of the community. Evaluate, train and exercise direct and general supervision over assigned staff.
CLASS CHARACTERISTICS
This is the full supervisory-level classification in the Police Record Clerk series. Responsible for planning, organizing, reviewing and evaluating the work of non-sworn technical and administrative police support staff engaged in police records management work. Requires use of considerable independence, initiative and discretion within established guidelines.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Plan, organize, assign, supervise and review the work of Records Clerks in performing a variety of record-keeping and clerical duties in support of the Police Department; assist in assuring smooth and efficient office operations; process a variety of forms and applications related to warrants, subpoenas and assigned functions; duplicate materials as needed.
Oversee and participate in the input of a variety of warrant information and other data into an assigned computer system; establish, maintain and purge automated records and files; review manual and automated information to assure accuracy and completeness; generate computerized lists and reports related to warrants and assigned activities; provide police reports to the public as directed.
Train, evaluate performance and provide work direction and guidance to assigned personnel; assign daily duties to Record's personnel; assure Record's activities are performed in a timely manner.
Receive, review and process police warrants; assure accuracy and completeness of warrant information and supplemental materials; coordinate warrant processing with outside agencies as necessary; prepare mailings and distribute warrants to courts, officers or appropriate agency.
Process Officer subpoenas; receive, log and review subpoenas for accuracy; compile required information as needed and maintain related records; forward subpoenas to appropriate agencies and personnel.
November 2023
Police Records Supervisor - Continued Page2
Receive and assist visitors; initiate and receive telephone calls; provide information and assistance to Department personnel, outside agencies and the public concerning Department records, policies, procedures and activities; refer difficult situations to appropriate administrator or personnel.
Oversee the maintenance, update, and disposal of records according to established policies and procedures, including indexing a wide variety of violations and notifications, tracking and filing reports, and redacting confidential information when required; purges records and files as required.
Serves as the Agency California Law Enforcement Telecommunications System (CLETS) coordinator.
Perform the most complex records maintenance, processing, and distribution and front counter customer service duties and provide technical assistance to assigned personnel.
November 2023
·Police Records Supervisor - Continued Page3
Assist with the required registration of sex, drug, arson and gang off enders as directed; prepare and process permits for taxi and tow truck operators, masseuse technicians, card room dealers and other local jobs requiring special registration; process and input related information.
Fingerprint applicants for special permits and licensing; operate a Livescan Fingerprinting Machine to scan fingerprints; forward fingerprints to the Department of Justice for processing; process and compile a variety of background information for various applicants.
Operate a variety of office equipment including a copier, fax machine, computer and assigned software; assist with installation and testing of new of software as directed.
Prepare and maintain a variety of recorqs and reports related to warrants and assigned activities; establish and maintain filing systems.
Collect various monies and fees for assigned programs; prepare and issue receipts; reconcile cash drawers and prepare deposits; maintain related records.
Communicate with City personnel and various outside agencies to exchange information and resolve issues or concerns.
Type letters, forms, memoranda, reports, lists or other materials from oral or written instructions; compose routine correspondence; proofread completed typing-assignments and other documents as directed.
Set up appointments with members of the community for disclosure of criminal offenders under Meagan's law; assist visitors with utilizing computer equipment and software to access related information.
Provide general information to the public regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service in person and by telephone, process fee payments and other financial transactions.
Inspect work in progress and completed work of assigned employees for accuracy, proper work methods, techniques and compliance with applicable standards and specifications.
Supervise the use of records management systems and equipment; ensure that systems and equipment are properly operated, maintained, and secured when not in use Process requests for storage hearings and vehicle releases.
OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Terminology, processes and operations of assigned office.
Modern office practices, procedures and equipment.
November 2023
Police Records Supervisor - Continued
Operation of a computer and assigned software, including Microsoft Word, Excel, Access, CLETS, Q&A, Aegis and RIMS
Data entry techniques.
Applicable laws, codes, regulations, policies and procedures.
Record-keeping and report preparation techniques.
Telephone techniques and etiquette.
Oral and written communication skills.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Interpersonal skills using tact, patience and courtesy.
Basic math.
ABILITY TO:
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Lead a small crew in performing a variety of record-keeping and clerical duties in support of the Police Department.
Prepare and maintain manual and automated records, files and reports.
Answer phones and greet the public courteously.
Interpret, apply and explain rules, regulations, policies and procedures.
Process police warrants and Officer subpoenas.
Operate standard office equipment including a computer and assigned software.
Understand and follow oral andwritten instructions.
Establish and maintain cooperative and effective working relationships with others.
Communicate effectively both orally and in writing.
Complete work with many interruptions.
Meet schedules and time lines.
Add, subtract, multiply and divide quickly and accurately.
Report to work every scheduled workday.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school and three years (3) experience at the level of a Police Records Clerk II.
LICENSES AND OTHER REQUIREMENTS:
Successful completion of the POST Records course.
POST Records Supervisory Certification within two (2) years of appointment Possession of valid CLETS (California Law Enforcement Telecommunication System) certification May be required to complete National Incident Management System (NIMS) training WORKING CONDITIONS:
ENVIRONMENT:
Office environment.
Constant interruptions.
Moderate noise levels
May interact with upset staff and/or public and private representatives Principal duties performed in a police station environment with exposure to criminal offenders, mentally ill individuals and persons potentially infected with communicable diseases November 2023
Police Records Supervisor - Continued
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information in person and on the telephone.
Sitting or standing for extended periods of time.
Seeing to read a variety of materials.
Bending at the waist, kneeling or crouching to file materials.
November 2023
PageS
CITY OF MANTECA
PUBLIC SAFETY DISPATCH SUPERVISOR
Department: Police
Effective Date: October 2015
BASIC FUNCTION:
Bargaining Group: MantecaPoliceEmployees' Association
FLSA Status: Non-Exempt
Revision History: March 2017, November 2023
Under the direction of the Services Division Commander, plans, schedules, assigns, reviews, supervises and participates in the work of the computer aided dispatch (CAD) Communications Center.; operate a telephone to receive routine and emergency requests from City personnel and the public; dispatch police, fire and medical personnel as appropriate. Evaluate, train and provide work direction to assigned staff.
CLASS CHARACTERISTICS
This is a full supervisory-level class in the Public Safety Dispatcher series that exercises independent judgment on diverse and specialized activities in computer aided dispatching and accountability and ongoing decision-making responsibilities associated with the work.
Responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff.
Performance of work requires the use of independence, initiative, and discretion within established guidelines.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Supervise crew in performing a variety of dispatching and clerical duties in support of City-wide emergency and non-emergency police, fire and medical services; coordinate flow of communications between City services to assure appropriate and timely response to City needs and emergencies.
Oversee and participate in the operation of a telephone to receive routine and emergency requests from City personnel and the public; dispatch police, fire and medical personnel utilizing assigned radio equipment according to established guidelines and procedures; maintain call logs.
Train, evaluate and provide work direction, scheduling and guidance for assigned personnel; assign daily duties to Dispatch personnel; evaluate employee performance, counsel employees and effectively recommend initial disciplinary action; assure Dispatch's activities are performed in a safe and timely manner., ensuring staff observe and comply with all City and mandated safety rules, regulations and protocols
Ensure adequate staff coverage on all ·shifts; prepare and approve shift trades, time off requests, training requests, overtime schedules.
Respond to informational requests from City personnel and the public; utilize an assigned computer system to input data and extract information related to stolen vehicles, outstanding warrants, driver's licenses, vehicle registration, missing persops and prisoner or civilian information; establish· and maintain automated records as directed.
Compile information and prepare and maintain a variety of records and reports related to dispatch activities, incidents, warrants, stolen vehicles and assigned duties. Provide testimony as needed.
Operate and maintain a variety of office and dispatching equipment including a copier, headset, recorder, computer and assigned software. Oversee the upgrade of dispatch equipment as needed.
Maintain radio communications with City police, fire and medical emergency units to exchange information, coordinate activities and resolve issues or concerns; confer with outside fire, police and medical agencies to request and provide information as needed.
Participate in a variety of other assigned activities such as dispatching animal services, arranging for vehicle towing and monitoring security camera monitors to identify illegal or suspicious activities.
Work with County and State organizations on issues related to the operation and equipment associated with the Communications Center. Write and/or manage grants related to the Communications Center.
Conduct internal personnel investigations and report findings to management as assigned.
Provide recommendations concerning budget spending and the purchase of new equipment.
OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Modern office practices, procedures and equipment.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Operation of a computer and assigned software, including Microsoft Word, Excel, Access, CLETS, Q&A, Aegis and RIMS
Record-keeping and report preparation techniques.
Principles of training and providing work direction.
Telephone techniques and etiquette.
ABILITY TO:
Lead a small crew in performing a variety of dispatching and clerical duties in support of Citywide emergency and non-emergency police, fire and medical services.
Operate a telephone to receive routine and emergency requests from City personnel and the public.
Dispatch police, fire and medical personnel as appropriate.
Learn, interpret, apply and explain policies, procedures, rules, codes and regulations.
Learn local geography, street locations, important buildings and landmarks of the area.
Learn City organization, operations, radio procedures and dispatch guidelines.
Type or input data at 35 words per minute from clear copy.
Maintain records and prepare reports.
Answer telephones and greet the public courteously.
Understand, follow and provide oral and written instructions.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Complete work with many interruptions.
Operate a computer and assigned software.
Meet schedules and time lines.
Report to work every scheduled workday.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school and at least three (3) years of Public Safety Dispatcher·experience.
LICENSES AND OTHER REQUIREMENTS:
Valid POST Public Safety Dispatch Certification
May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.
WORKING CONDITIONS:
ENVIRONMENT:
Office environment.
Constant interruptions.
Moderate noise levels
May interact with upset staff and/or public and private representatives PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information in person and on the telephone.
Sitting for extended periods of time.