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WORKSHOP AGENDA
• Welcome from Mayor Singh
• Workshop overview and reminders
• City Manager’s reflection of 2023 Goals and Priorities • City operational update
• Review of Council’s previous Goals, Ranking, and Priorities • Let’s celebrate 2023 accomplishments!
• Department presentations
• Council discussion on 2024-2025 Priorities
• Next steps
• Adjourn
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WELCOME FROM MAYOR SINGH
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WORKSHOP OVERVIEW & REMINDERS
• Listen to understand each other’s point of view.
• Assume good intent.
• Stay focused.
• Build consensus around communitywide goals and priorities. • Enjoy the process!
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CITY MANAGER’S REFLECTION
2023 Goals and Priorities
• Manteca is Leveling Up!
• Reflection from prior goal session.
• City Manager’s role in achieving Council’s goals.
• City Council focus for 2024-2025.
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CITY OPERATIONAL UPDATE
• The City has experienced a period of stability and progress over the past year. • Key positions within the City administration are being filled with qualified individuals. • We have a talented and committed workforce that is high-performing, flexible, and is still continuing to face an unprecedented volume of work and requests for service. • Staff is continuing to address important financial matters so the City can move forward towards financial stability. Our backlog fiscal audits are getting caught up. • We are focusing on quality service delivery, modernizing services, public outreach and education, and improving customer service.
• We are still focused on employee development and wellness within the organization.
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• Future workloads should continue to be evaluated against:
a) City policy and operational priorities
b) Budget forecast
c) Timing
d) Allowance for unanticipated initiatives
CITY OPERATIONAL UPDATE (CONT.)
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COUNCIL’S 2023 GOALS
Stabilize City Finances
Economic Development & Vitality
Expand Homelessness Solutions & Affordable Housing
Plan for Updating City Infrastructure
Expand Quality of Life Services
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COUNCIL’S 2023 GOALS RANKED
GOALS AVERAGE WEIGHTED
Stabilize City Finances 1 1st
Economic Development & Vitality 3 2nd
Expand Homelessness Solutions & Affordable Housing Options 3.2 3rd Plan for Updating City Infrastructure & Facilities 4.2 4th Expand Quality of Life Services 4.8 5th
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COUNCIL’S 2024 TOP RANKING GOALS
GOALS AVERAGE WEIGHTED
Plan for Updating City Infrastructure and Facilities 2.8 1st Economic Development & Vitality 3 2nd
Public Safety 3.2 3rd
Expand Homelessness Solutions & Affordable Housing Options 3.4 4th Stabilize City Finances 5 5th
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COUNCIL’S 2024 GOALS DEFINED
Plan for Updating City Infrastructure - update facility needs/use study while setting short and long-term goals and identifying potential funding sources.
Economic Development & Vitality - support business retention, attraction, and expansion efforts, downtown revitalization, community partnerships, and ways to enhance citywide revenue streams.
Public Safety - support law enforcement, fire protection, and the maintenance and improvement of public safety infrastructure.
Expand Homelessness and Housing Options/ Solutions - formulate partnerships and initiate the development of the Low Barrier Navigation Center planned for 682 S. Main Street.
Stabilize City Finances - complete audits and financial reports, fee studies, update fiscal policies and practices.
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REVIEW OF 2023-2024 GOALS & PRIORITIES WORK PLAN
Attachment 1
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THINGS TO CELEBRATE FROM 2023!
City Manager’s Office
• Recruited Chief of Police and Finance Director, all in-house. • Successfully negotiated and executed seven labor agreements. • Approved three Cannabis business permits.
• Secured and opened a new public safety substation.
Homeless & Housing
• Partnered with Manteca Property Services (MPS) for City-wide and State Highways clean-up services. • Established 555 Industrial Park Drive as a fully mobile operational site with dormitories and services for Manteca’s unsheltered. The site is planned to be fully operational in 2024. • Collaborated with multiple service providers, including the RPM Team, Golden Valley Health Centers, Mercy House and Vanir Construction Management, Inc. to strengthen and improve the City's overall response to homelessness.
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THINGS TO CELEBRATE FROM 2023!
City Attorney’s Office
• Prosecuted over 100 municipal citations, while also addressing legal and enforcement matters by filing legal paperwork and supporting City departments in abatement actions to remove debris and clean up properties in Manteca.
• Drafted new ordinances for Food Trucks, Mobile Sidewalk Vending, Security, Business Licenses, Sideshows, while amending existing ordinances to enhance regulatory standards.
Legislative Services/ City Clerk Department
• Executed the establishment of electronic agreements, streamlining documentation processes. • Coordinated Youth in Government Day, fostering civic engagement among the youth. • Processed 268 Contracts/Amendments/Change orders, 451 Public Records Requests, 176 Resolutions, 23 Ordinances, and 95 Public Notices.
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THINGS TO CELEBRATE FROM 2023!
Finance Department
• Completed and presented the FY 20-21 ACFR.
• Presented a balanced FY 23-24 budget.
• Began evaluating financial policies for deficiencies and needed updates.
Police Department
• Responded to 42,673 calls for service.
• Issued 1,948 arrests, a decrease of 5.2% from the prior year. • Hired seven new Police Officers and ten new professional staff. • Hosted 10 community outreach events.
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THINGS TO CELEBRATE FROM 2023!
Fire Department
• Responded to 10,688 calls for service.
• Deployed the OES Swift Water Rescue for the first time. • Relocated fire prevention to new public safety annex. • Purchased one used Type 1 fire engine.
Engineering
• Completed Water & Wastewater Master Plans.
• $83 million of infrastructure installed by new development, project approvals, plan-check and inspections.
• Performed roadway improvements as funds became available.
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THINGS TO CELEBRATE FROM 2023!
Development Services
• Issued 4,233 building permits.
• Conducted 12,495 building inspections.
• Completed the disposition of city-owned properties in compliance with the Surplus Lands Act. • Marketed and promoted the Family Entertainment for development opportunities. • Awarded $415,888 in Façade Improvement and Small Business Assistance Grants. • Approved 2,522 residential units.
• Completed Downtown Connectivity Plan.
• Began transition to new permit software – Accela.
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THINGS TO CELEBRATE FROM 2023!
Public Works
• Completed over 900 Government Outreach requests in the Park Operations Division, installed over 1000 cubic yards of playground protective surfacing, pruned over 500 trees, removed over 140 trees and stumps, replanted over 170 new trees.
• Completed sound wall painting and repairs along Union Road and replaced 2,500 linear feet and 170 cubic yards of damaged and lifted sidewalks.
• Ordered a new asphalt patch truck to improve street repair efficiency and allow larger projects to be completed. • Completed pavement replacement projects on Spreckles Avenue, Union Road, West Center Street, and other locations.
• Remodeled multiple rooms, built walls, reroofed, rewired, and performed various renovation tasks to allow the Public Safety Annex building to be occupied by City staff. • Installed a six inch water main at 555 Industrial Drive. • Repaired 136 water leaks, exercised 2,102 water valves, investigated 1,736 calls for service, installed 624 New Water Meters, and completed 4,114 work orders
• Produced and used 179,506 Diesel Gallon Equivalent (DGE) of Compressed Natural Gas.
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THINGS TO CELEBRATE FROM 2023!
Public Works (Cont.)
• Started the Fats, Oil, & Grease (FOG) Inspection Program for Food Service Establishments (FSE) and conducted 45 food service inspections and nine industrial pre-treatment inspections. • Kicked off the “Butt to Watts” cigarette recycling program with cigarette butt collection containers installed at various City locations. The collected cigarette butts are taken to a facility for incineration where the heat produced is utilized to create electricity. • Staff recognized at the 2023 Regional California Water Environmental Association (CWEA) annual awards
• Introduced and implemented the Solid Waste Rate Study. The rate schedule is set through 2027. The solid waste rates will fund all programs and operations that the division provides. • Installed and implemented the Intelligent Transportation Systems (ITS) program and equipment in buses to improve rider experience. The system allows riders to track where buses are at in real-time, provide automatic vehicles announcements for the visually impaired, and automatic passenger counters.
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THINGS TO CELEBRATE FROM 2023!
IT & Innovation Department
• Executed a comprehensive modernization plan in 2023, including infrastructure upgrades and a campus fiber refresh. Key accomplishments include:
o Fiber upgrades to facilities like the Parks and Recreation Building. o Enhancing police communication through radio backhaul upgrades and installing a fiber optic network at the Ripon radio tower.
o Implementation of the Proofpoint Spam Filter significantly reduced spam and bolstered defenses against cyber threats.
o Innovation programs, such as KnowBe4 Cybersecurity Training, were successfully implemented city-wide.
• Performed IT updates to the Police Department briefing room and report writing room.
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THINGS TO CELEBRATE FROM 2023!
Recreation Services Department
• Phase 3 of the Senior Center Renovation Project has been finalized, encompassing upgrades to the air conditioning, ventilation and heating system and the transformation of the North Hall restroom into an ADA and family accessible facility.
• Transitioned the Activity Guide to a digital format.
• Boosted social media engagement and outreach efforts, resulting in significant growth within a year.
Garnered 1,300 likes and amassed 2,200 followers.
Human Resources Department
• Introduced Youth Internship Program.
• Launched 71 recruitments.
• Successfully filled 55 new full-time positions.
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Department Presentations:
• City Manager’s Office
• City Attorney’s Office
• City Clerk’s Office
• Finance
• Police
• Fire
• Engineering
• Development Services
• Public Works
• IT & Innovation
• Recreation
• Human Resources
DEPARTMENT PRESENTATIONS
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CITY MANAGER’S OFFICE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Toni Lundgren, City Manager will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
City Manager’s Office
• Plan and implement Manteca Leadership Academy.
• Initiate a citywide facility study.
• Issue a citywide Budget in Brief video.
• Revisit and evaluate staffing needs in the City Manager’s Office. • Continue sales tax measure education.
• Track and report on progress of Council Goals and Priorities. • Continue to make mental and physical health a priority for all City staff.
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CITY ATTORNEY’S OFFICE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
David Nefouse, City Attorney, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Municipal Code review and revisions.
• Revise staffing by looking at Deputy City Attorney
and Legal Assistant positions.
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LEGISLATIVE SERVICES/CITY CLERK
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Cassandra Candini-Tilton, Director of Legislative Services/City Clerk, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Support 2024 Council elections for Districts 1 & 2.
• Host Youth in Government Day for the third year in a row. • Host Boards and Commissions Mixer for the second year in a row.
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FINANCE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Shay Narayan, Finance Director, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Complete FY 22-23 Audit & ACFR.
• Lead and participate in infrastructure financing opportunities. • Evaluate and update various financial policies/ procedures. • Complete FY 23-24 Audit & ACFR.
• Adopt the FY 25-26 Annual Budget.
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POLICE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Stephen Schluer, Chief of Police, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• New position requests by budgetary request, Measure M, COPS grant, sales tax measure:
o FTE (6) six police officers
o (2) two for Patrol - funded through COPS grant, Measure M o (2) two for SCU - General Fund
o (1) one ORC - General Fund
o Detective - General Fund
o FTE Community Service Officer (Traffic)
o FTE Dispatcher - General Fund
o FTE Records Clerk - General Fund
• Reduce crime and increase the public’s safety through proactive policing objectives: 1) Provide timely response to all requests for service; 2) Maintain a proactive zero-tolerance approach to gang and drug enforcement; 3) Support mental and physical health of PD staff; 4) Utilize the crime analyst in criminal intelligence and designated policing; 5) Continue to build relationships in the community through outreach and community-oriented policing, 6) Continue to provide excellent customer service.
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FIRE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Dave Marques, Fire Chief, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Complete communications infrastructure overhaul.
• Purchase two Type 1 fire engines. Funding through Fire fees and tax measure. • Hire 9 personnel to staff second company at Station 2. Funding through Measure M, tax measure, grants.
• Apply for SAFER Grant to support the hiring of 9 positions. • Apply for AFG Grant.
• Acquire land for Fire Station 6.
• Apply for Raymus Foundation Grant.
• Evaluate potential Fire Training site.
• Purchase one administrative staff vehicle.
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FIRE
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED (CONT.)
Dave Marques, Fire Chief, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Purchase used Type 1 engines to supplement reserve fleet. • Complete deferred maintenance at Fire Station 1 and 2. • Hire one administrative Captain.
• Purchase drone for Fire Prevention.
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ENGINEERING
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Kevin Jorgensen, Director of Engineering, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Evaluate staff spacing needs.
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DEVELOPMENT SERVICES
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Barbara Harb, Interim Director of Development Services, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Adopt a Public Art Policy.
• Evaluate and propose a Fiber and Wireless Ready Construction Policy. • Evaluate and propose a Dig Once Policy.
• Establish a process to obtain customer satisfaction feedback and enhance communications with customers.
• Adopt the Housing Element.
• Conduct public outreach and public workshops to assist in the permit software implementation. • In conjunction with the City Attorney’s Office, adopt a Digital Billboard Policy and/or applicable City ordinance.
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PUBLIC WORKS
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Carl Brown, Director of Public Works, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
Operations and Maintenance
• All Areas but mostly Parks: Replacement of small internal combustion power tools to comply with California regulation.
• Building Maintenance: Continue to replace HVAC and roofs at multiple facilities. • Continue drought tolerant landscape renovations in public spaces. • Install cricket pitch/field at Doxy Park.
• Lighting at Woodward Park basketball area.
• Lighting for tennis courts on Center St.
• Design for splash pad at Woodward Park.
• Inclusive playground equipment at Northgate Park.
• Procurement and implement use of new thermoplastic machine and trailer. • Continue larger scale paving projects.
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Solid Waste Division
PUBLIC WORKS
PRIORITIES/NEEDS, 2024-2025 FUTURE FOCUSED (CONT.)
• Implement routing software to ensure efficiency of existing routes and implementation of new routes. The software may also be used for enforcing compliance of residential contamination, possible integrating artificial intelligence.
• Conduct quarterly clean-up events.
• Implement reporting and compliance software to streamline processes while ensuring the City and local businesses are in compliance of all State Mandates. • Overhaul Solid Waste safety program to include updated protocols, Standard Operating Procedures (SOPs), training materials, and resources.
• Negotiate and execute more favorable contracts for tipping (disposal) fees of recycling, organic, and food waste.
• Complete procurement of new sweeper through Congestion Mitigation and Air Quality (CMAQ) improvement grant funding.
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• Water Master Plan/ fee increase communitywide education and outreach. • Continue success with water conservation education and outreach. • Ensure all backflows tested and certified annually.
• Finish installation of sanitary water sample stations. • Replace two more variable frequency drives at water well sites. • Reduce the amount of annual water loss through advanced metering analytics, hydrant check valves, recording of quantity of water flushed for water quality purposes, and ensure meter accuracy. • Maintain minimum of 40 PSI at all times throughout the water distribution system.
Transit Division
Water
PUBLIC WORKS
PRIORITIES/NEEDS, 2024-2025 FUTURE FOCUSED (CONT.)
• Complete 2024 Federal Transit Administration (FTA) review to ensure compliance with all Federal regulation.
• Purchase 1st Zero Emission Vehicle for Dial-A-Ride (DAR) service and install supporting infrastructure. • Create new routes and/or modify existing routes to service more area(s) within City Limits. • Transit Center upgrades; carpet and flooring, cameras, lighting, repair of solar panels, and other enhancements.
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• Wastewater Master Plan/fee increase communitywide education and outreach. • Reduce energy consumption thought infrastructure improvements and gains in operational efficiency. • Attained new Environmental Laboratory Accreditation Program (ELAP) certification. Will amend certificate to include additional methods of sample analysis to save money for the Water and Wastewater Divisions. • Utilization of newly implemented electronic maintenance and repair manuals. • Increase reliability of critical infrastructure to ensure continuance of operations. • Ensure National Pollutant Discharge Elimination Systems (NPEDS) Permit compliance throughout the year and start working on NPDES Permit update and Report of Waste to Discharge Permit update. • Expansion of Industrial Pre-Treatment and Fats, Oils, Grease (FOG) programs and continued public outreach efforts.
Wastewater
Storm Water
• Continue to improve and upgrade storm pumps and pump stations.
PUBLIC WORKS
PRIORITIES/NEEDS, 2024-2025 FUTURE FOCUSED (CONT.)
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INFORMATION TECHNOLOGY & INNOVATION
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
Pennie Arounsack, IT & Innovation Director, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Secure additional IT staffing.
• Implement dual power-supply schedule for switches, including end-of-life. • Upgrade City Hall campus and remote site fiber.
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Brandy Clark, Recreation Manager will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
• Recreation & Community Services Department’s Master Plan Update. • Create Capital Improvement Plans (CIPs) for aging Recreation facilities including: Golf Course, Clubhouse, Tennis Center, Northgate Community Park, Lincoln Community Park, and Woodward Community Park.
• Obtain grant funding for Recreation facilities and programs. • Enhance and expand Recreation Department events.
• Establish a new external event partnership process.
• Attract new external events.
• Update program and facility use fees.
• Advance the Recreation Department through visionary leadership and strategic planning. • Assessment of all Commission and Committees within the Department.
RECREATION & COMMUNITY SERVICES
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
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Human Resources
• Implement Drug and Alcohol Clearinghouse.
• Assure compliance with all Labor, OSHA, and Employment Regulations. • Finalize and implement updated Administrative Rules and Regulations, and Personnel Policies.
• Implement employee development training opportunities. • Develop and implement payroll guidelines.
• Complete ADA Transition Plan.
• Encourage and support employee engagement.
Stephanie Van Steyn, Director of Human Resources, will provide an update on department current operations and staffing.
Recommended Priorities/Needs 2024-2025 Future Focused
HUMAN RESOURCES & RISK MANAGEMENT
PRIORITIES/NEEDS 2024-2025 FUTURE FOCUSED
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COUNCIL DISCUSSION ON PRIORITIES
• Discussion on 2024-2025 priorities.
• Staff response and discussion.
• Council to complete department priority ranking sheets. • Present ranking results.
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NEXT STEPS
• Compile Council’s ranking on department priorities/needs. • Develop a 2024-2025 Goals & Priority Work Plan.
• Incorporate priorities into the budget process.
• Align operational activities with 2024-2025 Work Plan. • Track progress and provide regular updates to Council.
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Thank you!
#teammanteca
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