CITY OF MENIFEE
SUBJECT: Agreements with Arroyo Background Investigations and Driscoll & Associates, LLC for As-Needed On-Call
Professional Background Investigation Services
MEETING DATE: September 2, 2026
TO: Mayor and City Council
PREPARED BY: Silvano Rodriguez, Human Resources Manager REVIEWED BY: Angela Rivera, Human Resources Director
APPROVED BY: Armando G. Villa, City Manager
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RECOMMENDED ACTION
1. Approve and authorize the City Manager to execute a Professional Services Agreement (PSA) with Arroyo Background Investigations for professional as-needed on-call background investigation services for an initial two-year term in a total not-to-exceed amount of $100,000 through August 30, 2028; and
2. Authorize the City Manager or designee to execute up to three one-year extensions in an aggregate amount not-to-exceed $157,150; and
3. Approve and authorize the City Manager to execute a Professional Services Agreement with Driscoll & Associates, LLC for professional as-needed on-call background investigation services for an initial two-year term in a total not-to-exceed amount of $100,000 through August 30, 2028; and
4. Authorize the City Manager or designee to execute three one-year extensions in an aggregate amount not-to-exceed $150,000.
DISCUSSION
The Human Resources Department alongside the Menifee Police Department actively recruit for sworn officers and non-sworn staff to maintain public safety coverage. Under state law, all Police Department candidates must undergo a Peace Officer Standards and Training (POST) approved background check. These investigations require extensive field interviews, financial audits, criminal history review, and past employment review, amongst many other items.
On May 11, 2026, the City of Menifee issued a Request for Proposals (RFP) No. 2026-12 related
City of Menifee Staff Report
Agreements for Professional Background Investigation Services September 2, 2026
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to professional background investigation services. Proposal responses were due on June 10, 2026. A total of five proposal responses were received for the solicitation. Proposals were received from the following companies (in alphabetical order):
1. Arroyo Background Investigations
2. Driscoll & Associates, LLC
3. National Testing Network, Inc.
4. Nevins Professional Investigations
5. Palicon Group
An evaluation committee of key City Staff Members familiarized and experienced in the requirements of the RFP, evaluated the submittals based on specific criteria and scoring parameters stated in the solicitation. Following the proposal evaluations, Arroyo Background Investigations and Driscoll & Associates, LLC scored the highest. Evaluation scores are outlined in Table 1 below.
TABLE 1 – EVALUATION SCORES
Rank Proposal Average Score
1 Arroyo Background Investigations 87.00
2 Driscoll & Associates, LLC 81.33
3 Palicon Group 79.33
4 National Testing Network, Inc. 78.33
5 Nevins Professional Investigations 76.33
Since its establishment in 2020, the Menifee Police Department has contracted with Arroyo Background Investigators to conduct the mandatory background investigations for Police Department personnel. To ensure the timely and efficient processing of professional background investigation services, the City is requesting awarding agreements to both Arroyo Background Investigations and Driscoll & Associates, LLC with to align with the needs of the City. This approach would allow the Menifee Police Department the flexibility in assigning projects based on current and future needs, pricing, and turnaround times. By utilizing these vendors on an as- needed basis, the City can uphold operational standards while optimizing efficiency and responsiveness in meeting its requirements.
If approved, the proposed Agreements would be used to establish qualified on-call professional services providers for professional background investigative services from the two established companies. Proposed combined not-to-exceed amounts for both companies were reviewed and proposed based upon the quality of service to be provided, the historical use of these services, and the projected use of services. The proposed Agreements are designed for the performance of professional services only and would not be used for any contract requiring formal or informal bidding pursuant to the City’s Municipal Code or state law. A summary of the agreement terms and amounts are summarized in Tables 2 and 3 on the following page.
City of Menifee Staff Report
Agreements for Professional Background Investigation Services September 2, 2026
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TABLE 2 – ARROYO CONTRACT TERM AMOUNTS
Term Amount
Initial term (2-years) $100,000
Optional Year 1 $52,300
Optional Year 2 $52,350
Optional Year 3 $52,500
TOTAL $257,150
TABLE 3 – DRISCOLL & ASSOCIATES CONTRACT TERM AMOUNTS
Term Amount
Initial term (2-years) $100,000
Optional Year 1 $50,000
Optional Year 2 $50,000
Optional Year 3 $50,000
TOTAL $250,000
The amount of the proposed agreements exceeds the City Manager’s signing authority. Pursuant to Resolution No. 24-1569 and Menifee Municipal Code §3.12.060, any contract amount that exceeds the City Manager’s signing authority shall be approved by the City Council.
STRATEGIC PLAN OBJECTIVE
Regular City Business
FISCAL IMPACT
The fiscal impact for the initial two-year term of the proposed agreements with Arroyo Background Investigations and Driscoll & Associates, LLC is in an amount not-to-exceed $100,000. Funding for the proposed agreements is available within the Fiscal Year 2026/2027 budget under New Hire Screenings/Testing for Human Resources Department within the General Fund (1100-HRD- HROP-652100).
The fiscal impact of years three through five would be in an aggregate amount not-to-exceed $307,150 and would be budgeted as part of each corresponding fiscal year’s budget. No additional budget appropriation action is required.
ATTACHMENTS
1. Agreement - Arroyo Background Investigations
2. Agreement - Driscoll & Associates, LLC