The following addendum hereby amends and/or modifies the Proposal Documents and specifications as originally issued for this project. All proposers are subject to the provisions of this Addendum.
This Addendum consists of:
Minutes, Questions and Clarifications from Pre-Proposal Meeting held via Webex on September 14, 2022
Sign-in Sheets) from Pre-Proposal Meeting
• Questions Submitted in Writing
Attachment - Financial Ratio Evaluation Excel Spreadsheet Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC 10/11/2022
Company Name Date
David C Hutchins David Hutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 1 COBB COUNTY
Purchasing Department Roger Ball
122 Waddell Street NE Purchasing Director
Marietta, Georgia 30060
(770) 528-8400. fax: (770) 528-8428
[email protected]
ADDENDUM No. 2
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Service
obb County Parasing Departmen
Date: September 30, 2022
The following addendum hereby amends and/or modifies the Proposal Documents and specifications as originally issued for this project. All proposers are subject to the provisions of this Addendum.
This Addendum consists of:
• Questions Submitted in Writing
Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC 10/11/2022
Company Name Date
David C Hutchins David Hutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 30060.
1 COBB COUNTY
Purchasing Department Roger Ball
122 Waddell Street NE Purchasing Director
Marietta, Georgia 30060
(770) 528-8400. fax: (770) 528-8428
[email protected]
ADDENDUM No. 3
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Cobb County Purchasing Department
Date: October 5, 2022
The following addendum hereby amends and/or modifies the Proposal Documents and specifications as originally issued for this project. All proposers are subject to the provisions of this Addendum.
This Addendum consists of:
• Questions Submitted in Writing
Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC 10/11/2022
Company Name Date
David C Hutchins David Hutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 30060.
1 Cobb County Purchasing Department
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Proposed Language for Negotiation
Appendix D: Exceptions
Introductory Comment
DW-G's proposed edits have been driven by the nuances between manufacturers and non-manufacturer resellers c ardware and service offerings such as CDW-C
The below clauses and associated rationale attempt to convey those challenges and the inherent risks which are potentially subject to price contemplation in resulting offers. Thank you for the opportunity to provide the belov feedback and potential future discussion on the below proposals. CDW-G appreciates the partnership with the County and the opportunity to earn additional business.
Il. OVERVIEW
Section - ADDITIONAL AGREEMENTS
End User License Agreement(s) or EULA(s) or Term of Service "TOS" are standard contract documents or terms or conditions governing a Participating Agency's access to, use of, or deployment of certain software, Clouc solutions, or services the awarded vendor supplies hereunder, directly, or indirectly, and that a Participating Agency may be required to execute or agree to in connection with its use of the same. Participating Agencies may negotiate EULAs or TOSs with the applicable awarded vendor, Cloud solutions provider, or OEM software provider/publisher and/or service provider even if this solicitation is awarded to a distributor.
Ill. Cobb County General Instructions for Proposers, Terms and Conditions VIl. Patent Indemnity
The contractor guarantees to hold the County, its agents, officers or employees harmless from liability of any nature or kind for use of any copyrighted or uncopyrighted composition, secret process, patented or unpatented invention, articles or appliances furnished or used in the performance of the contract, for which the contractor is not the patentee, assignee or licensee.
IX.G.i Notice Requirement
Each insurance policy required by this Contract shall be endorsed to state that coverage shall notify Owner in the event it is be suspended, voided, canceled, reduced in coverage or in limits except after thirty (30) days' priet written notice by certified mail, return receipt requested, has been given to Owner, in care of the Cobb County finsert department name and address]. Owner reserves the right to accept alternate notice terms and provisions provided they meet the minimum requirements under Georgia law.
XIII. Contract - CDW-G notes that the RFP did not contain a Cobb County Sample Contract. Any proposed items for negotiation are therefore reserved for post-award review. © CDW Government LLC 2022 | 230 N. Milwaukee Ave. | Vernon Hilis, IL 60061 To the extent allowable, all information and documents hereby submitted in response to the Request for Proposal/Quote ("RFP/RFQ") furnished by Cobb County Purchasing are the Proprietary and Confidential property of CDW Government LLC ("CDW•G").
Cobb County Purchasing Department
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Proposed Language for Negotiation
XIV. Delivery Failures
the Purchasing Director for any expense incurred in excess of contract prices, or the County shall have the right to deduet such an amount from monies owed the defaulting contracter. Alternatively, the County may penalize the contractor one pereent (1%) per day for a period of up to ten (10) days for each day that delivery or replacement is late. Should public necessity demand it, the County reserves the right to use or consume articles/services delivered which are substandard in quality, subject to an adjustment in price to be determined by the Purchasing Director.
XVII. Default
The contract may be cancelled or annulled by the Purchasing Director in whole or in part by written notice of default to the contractor upon non-performance or violation of any contract term. An award may be made to the next highest rated responsive and responsible proposer, or articles specified may be purchased on the open market similar to those terminated or the County may issue a new Request for Proposal. In any event, the defaulting contractor (or his surety) shall be liable to the County for costs to the County in excess of the defaulted contract prices; provided, hewever, that the contractor shall continue the performance of this contract to the extent not terminated under the provisions of this clause. Failure of the contractor to deliver materials or services within the time stipulated on its proposal, unless extended in writing by the Purchasing Director, shall constitute contract XXVII. Indemnification
By submitting a Proposal, the Proposer hereby agrees to indemnify, defend and hold harmless the County, its departments, employees and the Board of Commissioners from and against any and all finally adjudicated claims, demands, liabilities, losses, costs or expenses, including attorneys' fees, due to liability to a third party or parties, for any loss due to bodily injury (including death, personal injury, and tangible personal property damage, including but not limited to intellectual property claims, arising directly or indireetly from the submission of the Proposal hereunder, but only to the extent such claims are caused by the negligence, recklessness or intentionally wrongful conduct of the Proposer or its agents, employees, associates, subcontractors or others working at the direction of Proposer. This indemnification obligation survives beyond the submission date of the Proposal and the dissolution or, to the extent allowed by law, the bankruptcy of the Proposer.
XXVIII. Indemnification/Hold Harmless
The Contractor covenants and agrees to take and assume all responsibility for the Work rendered in connection with this Agreement. The Contracter shall bear all losses and damages direetly or indirectly resulting to it on account of the perfermanee or charaeter of the Work rendered pursuant to this Agreement. To the fullest extent permitted by law, the Contractor shall defend, indemnify and hold harmless the County and the County's elected and appointed officials, officers, boards, commissions, employees, representatives, consultants, servants, agents and volunteers (individually an "Indemnified Party" and collectively the "Indemnified Parties") from and against any and all third party claims, suits, actions, judgments, injuries, damages, losses, expenses, and liability of any © CDW Government LLC 2022 | 230 N. Milwaukee Ave. | Vernon Hills, IL 60061 To the extent allowable, all information and documents hereby submitted in response to the Request for Proposal/Quote ("RFP/RFQ") furnished by Cobb County Purchasing are the Proprietary and Confidential property of CDW Government LLC ("CDW•G").
CDW Government LLC Pricing Submission
Services/Solution Pricing Table of Contents
Catalog Pricing
Cloud Service Providers
Digital Velocity Services
Cloud Managed Services
ServiceNow Services
Amplified IT Services
Staff Augmentation Services
Managed Services
Other Professional Services
For all hourly rates proposed by CDW•G in this pricing file and contained within our proposal, our offer is contingent on a 5% year over year escalation, on the contract's annual anniversary date, which will act as a not to exceed rate.
CDW•G has been very successful in managing labor rates during unstable market conditions including taking advantage of our vast in-house, in-market resources and certified, approved subcontract pool while also leveraging remote services, where practical and applicable. During the contract term, CDW •G reserves the right to propose changes to labor rate categories to reflect extraordinary market conditions which might impact labor rates and present to Cobb County and OMNIA Partners for review and approval. Cobb County and OMNIA Partners will review and approve such rates through a mutually agreed upon amendment no later than 30 calendar days Services requiring a specific Statement of Work (SoW) must be mutually executed between the customer and CDW •G before work begins. We have provided a sample SoW in Appendix A.
OMNIA and its members/participating entities acknowledge that CDW •G is not the provider of the Cloud Services and in purchasing the Cloud Services, Cobb County, OMNIA, and its members/participating entities rely only on the Cloud Service Provider's service descriptions and the terms and conditions set forth in the Cloud Provider's Services Terms and Conditions. Accordingly, Cobb County and OMNIA Partners shall consider the Cloud Service Provider to be the party responsible for providing the Cloud Services and Cobb County, OMNIA Partners, and its members/participating entities, may be required to execute additional agreements, prior to provisioning/purchase of certain cloud offering.
For any service engagement, if there are applicable Travel and Expenses (T&E) charges, they will be agreed and mutually executed upon in a comprehensive Statement of Work. However, CDW •G will utilize its national footprint of service providers and in- market engineers. We also utilize remote technologies and services where applicable to mitigate such expenses.
Cobb County
Description Discount % from CDW-G Advertised*
Accessories (A) 6.75%
Power, Cooling & Racks (B) 5.00%
Desktop Computers (C) 3.00%
PC Compatible Desktop Computer (DT) 2.10%
Apple Desktops (DM) 0.50%
Data Storage/Drives (D) 5.50%
Enterprise Storage (E) 5.00%
Point of Sale/Data Capture (F) 4.25%
Servers & Server Management (H) 4.00%
Services (CDW Delivered) (J) 0.00%
Notebook/Mobile Devices (L) 2.50%
Apple Notebooks (NM) 0.50%
Notebook Computers (NB) 2.10%
Chromebooks (CBK) 0.00%
Tablets (RD) 2.25%
NetComm Products (N) 5.50%
Carts and Fumiture (O) 5.00%
Printing & Document Scanning (P) 3.00%
Services (Partner Delivered) (Q) 3.00%
Client Configure-to-Order (R) 2.50%
Software (S) 4.00%
Collaboration Hardware (T) 4.25%
Video & Audio (V) 3.50%
Cables (W) 15.00%
CDW•G will provide Customer with a discount as a percentage off of CDW-G's Nationally Advertised Price (NAP) for the CDW-G defined Product Categories listed above, provided that Customer references this Agreement when placing an order with CDW•G.
Prices include lowest ground freight within the 48 contiguous United States when referencing this Agreement. All orders are subject to CDW•G's standard shipping policies in effect at the time of order placement. In those instances that call for express or overnight delivery, shipping costs will be pre-paid by CDW•G and added to the customer invoice.
We reserve the right to amend our price offering to accommodate the negotiated and mutually agreed upon Administrative Fees.
Clarifications
* "Advertised Price" or "Nationally Advertised Price" or "NAP", refers to CDW-G's List Price, a publicly available and verifiable price at * These are services tied to CDW•G internal taxonomy J and Q, which includes subset of offerings such as configurations, warranty, and specific installation services, and are not subject to a Statement of Work. These do not include the services broken out in the individual tabs, including other professional services, which require a mutually executed Statement of Work between CDW•G and Infrastructure as a Service
Cloud Service Providers
Provider
Amazon Web
Google Cloud Platform 0%
Microsoft Azure 0%
ServiceNow Solutions Paas Offering
Discount off MSRP
ServiceNow IT Service Management Professional - Unrestricted User 2 * (5% off CDW•G NAP) ServiceNow Integrated Risk Management Professional - IRM User % (5% off CDW•G NAP If there is a CDW•G Nationally Advertised Price (NAP) available for above offerings, OMNIA Members will receive a discount of 2% off CDW-G NAP. The NAP is publicly available pricing for hundreds of thousands of offerings available 24/7, which is competitively benchmarked with competitive market conditions and adjusted frequently to provide a transparent public auditable index.
If NAP doesn't exist, then CDW •G will rely on MSRP pricing available to CDW •G or based on CDW-G quoted price.
Cloud offerings are constantly evolving and increasingly complex, with a range of subscription and consumption-based offerings, SaaS, laaS, PaaS, among others. CDW•G's pricing is based on publisher list price (MSRP), where available to CDW •G. In cases, where MSRP pricing is not available and/or the offering is unique, pricing will be based on CDW •G quoted price. This structure provides the necessary flexibility, to enable OMNIA Members/participating entities to make purchases offerings, as cloud offerings evolve, through life of our contract.
AWS, Azure, and GCP utilize price calculators for typical engagements and other variables to determine price specific to customer's needs.
For more information directly from each manufacturer, please visit the following links for more information:
Azure
AWS
GCP
Digital Velocity Services
Role Hourly Rate
DVS F-CTO $350.00
DVS Digital Strategy Consultant $305.00
DVS Digital Product Strategist $270.00
DVS Principal Engineer / Tech. Lead $350.00
DVS Architect $300.00
DVS Senior Engineer $250.00
DVS Engineer $225.00
DVS Associate Engineer $200.00
DVS Program Manager $245.00
DVS Sr. Technical Project Manager $230.00
DVS Technical Project Manager $205.00
DVS Project Coordinator $165.00
ServiceNow Solutions Services
Role Hourly Rate
ServiceNow Associate Project Manager $165
ServiceNow Associate Consulting Engineer $170
ServiceNow Engagement Manager $235
ServiceNow Business Process Consultant $255
ServiceNow Principal Consultant $275
ServiceNow Organizational Change Management Consultant $275 ServiceNow Integration Expert $250
ServiceNow Quality Assurance Expert $200
ServiceNow Solution Architect $255
ServiceNow Technical Consultant / Developer $220
ServiceNow Trainer $235
Managed Services
Managed Service Monthly Price*
Basic / Essential Premium Supporttor AWS GCP and AZUFE Fees are based on a percentare of the custerer's actual consumption ef AWS, GEP Azure service:
Basic Service - $OK ta $10K As invoiced
Basic Service - $10K to $250K As Invoiced
Basic Service - $250K+ As Invoiced
Essential Service - SOK to $35K As Invoiced
Essential Service - $35K to $75K As Invoiced
Essential Service - $75K+ As Invoiced
Premium Service - SOK to $100K As invorced
Premium Service - $100K to $250K As Invoiced
Premium Service - $250K+ As Invoiced
* If CDW•G is billing the customer for Basic consumption, no pricing uplift is applied. cow PROPLE
Pricing AT AZURE
Essential
Basic Premium
dates with cow bitng for cloud consumption
158 - 576001 10 575,000
1/s-S7i001.
-49/eeil under 51,000
ste. $1,001 to $10,000
3Tc - 510,001 to 1250,000 276. $130.003•
259-5X50,001•
DAILAN
Amplified IT Saas Offerings*
Option Discount off MSRP
Gopher products 2%
Little SIS 2%
The offered pricing discount below applies to a la carte and bundle packages of Gopher applications.
SaaS items are priced at a 2% Discount off MSRP. Amplified IT MSRP can be found at the following link: https://www.amplifiedit.com/msrp/ Amplified Services
Google for Education (GFE)
Option Discount off MSRP
GFE Audit - K-12 2%
GFE Audit - Higher Ed 2%
GFE KickStart Package 2%
GFE Support - Support Hours 2%
GFE Support - 20 Support Hours 2%
GFE Support - 40 Support Hours 2%
GFE Support - Adhoc Support Hours 2%
North American GFE Technical Collaborative 2%
GFE Training/Consultancy - Full Day Onsite 2%
GFE Chrome Checkup 2%
Amplified IT Training
Option Discount off MSRP
Amplified IT Admin Level 1 Certification Training - Self-Paced 2% Amplified IT Admin Level 2 Certification Training - Self-Paced 2% Amplified IT Admin Security Specialist Certification Training - Self-Paced 2% Amplified IT Admin Security Bundle 2%
*These services are available to education entities only.
Staff Augmentation Services
Role Standard Mid-Level Senior
Infrastructure Architects $170.00 $180.00 $195.00
Solutions Architects $175.00 $195.00 $215.00
Site Reliability Engineers $185.00 $195.00 $205.00
Network Administrators $100.00 $115.00 $125.00
Network Engineers $135.00 $150.00 $165.00
Network BAs/BSAs $130.00 $135.00 $140.00
Systems Administrators $115.00 $130.00 $145.00
Systems Engineers $140.00 $155.00 $170.00
Systems BAs/BSAs $135.00 $145.00 $155.00
Storage Engineers $165.00 $160.00 $195.00
Virtualization Engineers $135.00 $155.00 $180.00
Salesforce Administrators $125.00 $155.00 $185.00
Salesforce Engineers $175.00 $195.00 $215.00
Salesforce Developers $165.00 $175.00 $185.00
ServiceNow Administrators $155.00 $165.00 $175.00
ServiceNow Engineers $165.00 $180.00 $195.00
ServiceNow Developers $150.00 $165.00 $180.00
SolarWinds Engineers $165.00 $180.00 $205.00
AWS Engineers $185.00 $205.00 $225.00
AWS Developers $170.00 $175.00 $180.00
Azure Engineers $180.00 $195.00 $215.00
Azure Developers $135.00 $145.00 $160.00
GCP Engineers $200.00 $235.00 $265.00
GCP Developers $200.00 $235.00 $265.00
Front-end Developers $165.00 $170.00 $175.00
Back-end Developers $170.00 $180.00 $185.00
Scala Developers $200.00 $215.00 $225.00
Project Managers $135.00 $150.00 $165.00
Scrum Masters $165.00 $180.00 $195.00
DevOps Engineers $165.00 $175.00 $190.00
Software Development Engineer in Test $170.00 $180.00 $195.00 InfoSec Analysts $145.00 $160.00 $175.00
Quality Assurance Analysts $140.00 $150.00 $160.00
Quality Assurance Engineers $140.00 $150.00 $160.00
Managed Services Application
Item Rate
Microsoft System Center Configuration Manager (SCCM) - Gold $517.50 Microsoft Active Directory - Small Environment 2-10 DCs - Gold $545.10 DHCP Support add to Ms AD above $155.94
Microsoft Active Di rectory - Medium Environment 11-20 DCs - Gold $828.00 Microsoft Active Directory - Lange Environment 21+ DCs - Gold $1,587.00 Microsoft Active Directory Federation Services (ADFS) - Gold $745.20 Mimix/iTERA for Series - Gold (Priced PER "a" and "b" side) $207.00 Managed Services Backup
Item Rate
IBM Tivoll Storage Manager Gold $2,070.00
Commvault RMS Backup Environment SM: 1-250 VMs -
$1,138.50
Gold
Cohesity RMS SM: 1-250 VMs - Gold $1,138.50
Commault RMS Backup Environment Med: 251-600
$1,656.00
VMs - Gold
Commvault RMS Backup Environment Large: 601-1000
VMs - Gold $2,070.00
Commvault RMS Backup Environment XL: 1000+ VMs -
$2,622.00
Gold
/eeam RMS SM: 1-250 VMs - Gold $1,138.50
Veeam RMS Med: 251-600 VMs - Gold $1,656.00
Veeam RMS Lrg: 601-1000 VMs - Gold $2,070.00
Veeam RMS XL: 1000+ VMs - Gold $2,622.00
EMC Avamar RMS SM: 1-250 VMs - Gold $1,138.50
EMC Avamar RMS Med: 251-600 VMs - Gold $1,656.00
EMC Ava mar RMS Lr: 601-1000 VMs - Gold $2,070.00
EMC Avamar RMS XL: 1000 VMs - Gold $2,622.00
EMC Data Domain - Gold $2,070.00
Microsoft System Center DPM - SM <100 - Gold $1,656.00
Microsoft System Center DPM - Med 100 - 500 - Gold $2,070.00 Microsoft System Center DPM - Lig >500 Gold $2,622.00
Microsoft System Center DPM - XL - Gold $3,312.00
Managed Services OS
Item Rate
Windows
$77.63
o/S - Gold
(Red Hat/
$155.94
SUSE) -
Gold
AIX o/s -
$295.32
Gold
IBM
System I- $1,242.00
Gold
Managed Services Security
Rate
Cisco ASA - Gold $560.28
Cisco Firepower Services (Per Sensor) - Gold $313.26
Cisco Firepower Threat Defense - Gold $614.10
Palo Alto Firewall wo Panorama - Gold $523.02
Palo Alto Firewall w Panorama - Gold $523.02
Palo Alto Panorama - Gold $253.92
Gisco Identity Services Engine (ISE) - Gold $513.87
Fortinet Firewall wo FortiManager - Gold $523.02
Fortinet Firewall w FortiManager - Gold $523.02
Fortinet FortiManager - Gold $253.92
Fortinet FortiAnalyzer - Gold $77.28
Cisco Umbrella - Gold (Per User) $0.84
Managed Services Virtualization
Item Rate
VMware ESXi - Gold $200.10
Nutanix AHV - Gold $200.10
Microsoft Hyper-V - $200.10
Gold
Managed Services Storage
Item Rate
Controller: IBM Storage Virtualization (priced per
controller) - Gold $1,035.00
Storage: Disk per 1 TB Raw (For first 100 TB) - Gold $16.56 Storage: Disk per 1 TB Raw [For TBs over 100 TB) - Gold $2.21 SAN Switch - Gold $227.70
Controller: NetApp (Priced per controller) - Gold $5,035.00 Controller: EMC (Priced per controller) - Gold $1,035.00 Contraller: IBM (Priced per controller) - Gold $1,035.00 Managed Services UC
item Rate
Call Control: Cisco Analog Voice Gateway-
Gold
Call Control: Cisco CUCM/IM&P Server - Gold
Call Control: Cisco Unity Connection
(UCONN) - Gold
Call Control: Cisco Voice Gateway - Gold
Call Control: Cisco Business Edition 6000
Lifeline - Gold
Call Control: Cisco Attendant Console
(CUXAC) - Gold
Call Control: VistaPoint Attendant Console -
Gold
Call Control: Cisco Call Manager Express -
Gold
Call Control: Cisco Unified Border Element
(CUBE) - Gold
Call Control: Cisco Prime License Manager
(ELM/PLM) - Gold
Call Control: Cisco Prime Collaboration
Deployment - Gold
911: Cisco Emergency Responder (CER) -
Gold
Voice Mail: Cisco Unity Express - Gold
Notification: InformaCast from Singlewire -
$379.50
Gold
Call Experience Testing - 2CPH - Gold $472.10
Managed Services Contact Center
Rate
Contact Center: Exony Virtual Integration Manager (VIM) - Gold $450.00 Contact Center: Unified Contact Center Enterprise Server (UCCE) - Gold (Includes: CVP Call Server, CVP Reporting Server, CVP VXML Server, Call Server, Data Server. Administration Server (AW-HDS-DDS), Historical Data Server (HDS), Client $434.70 Administrative WorkStation (Client AW), Central Controller, Dialer, Logger, CUIC, Rogger, and Peripheral Gateway (PG). )
Contact Center: Cisco / Calabrio Quality Management (QM) - Gold $434.70 Contact Center: Cisco / Calabrio Workforce Management (WFM) - Gold $386.40 Contact Center: Virtualized Voice Browser (VVB) - Gold $103.50 Contact Center: UCC Express (UCCX) / Finesse - Gold
$434.70
Contact Center Express, Cisco Finesse, or IPIVR/VRU)
Contact Center: Cisco Unified Intelligence Center - Gold $432.54 Cortact Center: SocialMiner - Gold $434.70
Contact Center: 2Ring Dashboards and Wallboards - Gold $434,70 Contact Center: Email Interaction Manager (EIM/WIM/CIM) - Gold $434.70 Contact Center: Enterprise Chat and Email (ECE) - Gold $434,70 Contact Center: eGain Analytics - Gold $386.40
Contact Center: ESNA Cloudlink - Gold $138.00
CVP: CVP Operations Console - Gold $385.40
CVP: SIP Proxy (CUSP) - Gold $193.10
CVP: Ingress Gateway - Gold $103.50
CVP: VXML Gateway - Gold $103.50
Bucher and Suter (Connector for Salesforce.com) - Gold $138.00 Managed Services UC Video
Item Rate
Cisco WebEx Meetings Server (CWMS) - Gold $379.50
Cisco WebEx Cloud Connected Audio - Gold $424.81
Cisco Mee ing Place Express - Gold 5379.50
UC Video: Cisco Meeting Server (CMS) - Gold $207.00
UC Video: Cisco Meeting Manager (CMM) - Gold $207.00
UC Video: Cisco Telepresence Content Server - Gold $379.50 UC Video: Expressway-C/ Expressway-E - Gold $207.00
UC Video: Telepresense Management Suite (TMS) - Gold $517.50 Cisco Webex Hybrid Directory Connector - Gold $207.00
UC Video: PEXIP Infinity / Infinity Connect Management Node - Gold $207.00 UC Video: PEXIP Infinity / Infinity Connect Conferencing Node - Gold $207.00 UC Video: MSE Chassis - Gold $138.00
IC Video: MCU MSE Blade - Gold $103.50
/C Video: Gateway (GW) MSE Blade - Gold $103.50
UC Video: Endpoint Management - Gold $69.00
UC Video: Telepresense Server Blade - Gold $103.50
UC Video: Telepresense MCU - Gold $103.50
Managed Additional Services
Item Rate
Managed Services Engineering $240.00
and Consulting
These rates are subject to re-evaluation after the initial 3-year contract term.
Time and materials support - out of scope services
Hourly price is $240
Recurring services are subject to monthly minimum fees and time and materials support is subject to additional terms Unscheduled after hours support is 2x hourly rate with a 2 hour minimum requirement Managed Services Application requires a specific Statement of Work executed between the customer and CDW •G. Managed cloud Other Professional Services
Role Hourly Rate
Associate Consulting Engineer $175.00
Consulting Engineer $215.00
Senior Consulting Engineer $225.00
Technical Lead / Principal Consulting Engineer $255.00
Enterprise Consulting Architect $255.00
Business Consulting Analyst $245.00
Project Administrator $165.00
Project Manager $210.00
Senior Project Manager $215.00
Enterprise Project Manager, PMO Lead $230.00
Program Manager $230.00
Technical Architect $350.00
Incident Responder/Forensic Analyst $350.00