STATE OF CALIFORNA DEPARTMENT OF GENERAL SERVICES
STATEWIDE CONTRACT - SUPPLEMENT 11
CONTRACT NO. 1-19-70-19H-3
CDW-GOVERNMENT LLC
CITY OF MERCED
A California Charter Municipal
Corporation
BY:_
D. Scott McBride,
City Manager
ATTEST:
D. SCOTT MCBRIDE, CITY CLERK
BY:
Assistant/Deputy City Clerk
APPROVED AS TO FORM:
CRAIG J. CORNWELL, CITY ATTORNEY
orawell 4-17-24
Date
ACCOUNT DATA:
M. VENUS RODRIGUEZ
BY:
Verified by Finance Officer
3 OF
SEAL
SURERA
Department of General Services
Procurement Division
707 Third Street, 2nd Floor
West Sacramento, CA 95605-2811
ALIFOR
State of California
CONTRACT USER INSTRUCTIONS
STATEWIDE MANDATORY
#Supplement 11*
*(Incorporates Supplements 1 - 11)*
ISSUE AND EFFECTIVE DATE: *March 29, 2024*
CONTRACT NUMBER: 1-19-70-19H-3
DESCRIPTION: Enterprise Technology
(Data Center Equipment)
Hewlett Packard Enterprise (HPE)
OEM
CONTRACTOR: CDW-Government LLC
CONTRACT TERM: April 8, 2019 through *September 30,
2024*
STATE CONTRACT ADMINISTRATOR: Erica Seghesio-Groves
(279) 946-8022
[email protected]
The contract user instructions, products, and pricing are included herein. All purchase documents issued under this contract incorporate the contract terms and applicable California General Provisions:
IT General Provisions, rev 09/05/2014
(https://www.dgs.ca.gov/-/media/7DC4270A6D324C8FB923562A0AC482AD.ashx) Cal eProcure link: www.caleprocure.ca.gov
ORDER PLACEMENT INFORMATION
CDW-Government LLC Fax: (312) 705-9168 CDW-Government LLC 75 Tri State International Email: [email protected] Luke Anderson Lincolnshire, IL 60069
Phone: (847) 419-7416
Email: [email protected]
Contractor Website: http://www.cdwg.com/DGSENTTECH
OEM MSRP: https://www.hpe.com/global/showroom/
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
All changes to most recent Supplement are in bold red italic. Additions are enclosed in asterisks; deletions are enclosed in brackets.
SUMMARY OF CHANGES
Supplement Supplement
Number Description/Articles Date
*Subject contract for Enterprise Technology is
hereby modified to reflect the following changes:
*19* *3/29/2024*
• Front Page - Extend contract.
› Article 2: Updated OEM contract choices.*
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Article 7, Contract Items - clarify
10 telecommunications and add California *7/24/2023*
Department of Technology exemption.
Article 31, Contract Administration - update to State
Contract Administrator's contact information.
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Article 2 - Update OEM name change; add
Contractor DBA; update SCM Volume #. 4/24/2023
• Article 5 - Update SCM Volume #.
• Article 36 - Update SCM Volume #.
• Article 38 - Update SCM Volume #.
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Article 31, Contract Administration - update to
8 Contractor's contact information. 7/22/2022
› Article 46, Bidder
Declaration/CUF/Certifications - updated
language.
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Front Page - Extend contract.
7 • Article 2 - Add language 6/01/2022
• Article 31, Contract Administration - update to
Contractor's contact information.
› Added Article 45, Certification of Payments to
DVBE Subcontractors.
Contract 1-19-70-19H-3 Page 2 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
Subject contract for Enterprise Technology is hereby
nodified to reflect the following changes:
6 • Article 31, Contract Administration - update to 11/09/2021 State Contract Administrator's contact
information.
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Front Page - Update to Contractor's
information. 10/22/2021
5 • Article 10 - Update to customer service
contact.
• Article 18 - Updated email.
• Article 31 - Update to contact.
Subject contract for Enterprise Technology is hereby
modified to reflect the following changes:
• Front Page - Extend contract.
4 • Article 2 - Update language and Contratcor 4/23/2021 name.
• Article 12 - Update language.
• Article 31 - Update contact information.
3 Subject contract for Enterprise Technology is hereby 2/06/2020 modified to reflect the following changes:
• Effective January 31, 2020, the DGS-PD will
no longer be approving quotes for Statewide
Mandatory Contracts. Ordering agencies will
still be responsible for reviewing their quotes,
and ensuring that they are purchasing within
the scope of the contract.
• Article 2 - Update language and contractor
name
Article 7 - Clarify language
Article 8 - Add language
Article 17 - Clarify Language
Article 19 - Update language
• Attachment 2 - Updated language
Contract 1-19-70-19H-3 Page 3 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
2 Subject contract for Enterprise Technology is hereby 10/10/2019 modified to reflect the following changes:
• Front Page - Updated link
• Article 2 - Update language
• Article 6 - Update language
Article 7 - Update OEM and language
Article 8 - Update language
AAAAAA Article 17 - Update language
Article 22 - Article correction
Article 32 - Article correction
• Article 33 - Article correction
• Article 34 - Article correction
• Article 47 - Updated Link
> Article 48 - Added attachment
Subject contract for Enterprise Technology is hereby 5/06/2019 modified to reflect the following changes:
• Front page - Link to the IT GSPD updated
• Front page - Updated Contract Administrator
• Article 2 - Quote time frames added
• Article 7 - Update language
• Article 8 - Update language
• Article 31 - updated Contract Administration
All other terms and conditions remain the same.
Contract 1-19-70-19H-3 Page 4 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
1. SCOPE
The State's contract with CDW-Government LLC (Contractor) provides HPE Enterprise Technology at contracted pricing to the State of Calitornia and local governmental agencies in accordance with the requirements of Contract # 1-19-70-19H-3.
The Contractor shall supply the entire portfolio of products as identified above and will be the primary point of contact for data collection, reporting, and distribution of HPE Enterprise Technology to the State.
The contract term is for three (3) years with an option to extend the contract for two (2) additional one (1) year period or portion thereof. The terms, conditions, and prices for the contract extension option shall be by mutual agreement between the Contractor and the State. If a mutual agreement cannot be met the contract may be terminated at the end of the current contract term.
2. CONTRACT USAGE/RULES
A. State Departments
• The use of the Enterprise Technology contracts is mandatory for all State of California departments for hardware purchase only. All other products and Network Security are not mandatory.
• All quotes must be in MS Excel format. If a Statement of Work (SOW) is required (any quote with Professional services), it must be created by the ordering agency and added to their procurement file.
• It is the responsibility of the ordering agencies to review quotes. Review includes accuracy against the MSRP, correct discounts, correct product, etc. Instructions are provided on Attachment 2, Quote Review - Instructions and Sample Quote.
Departments may request OEM services only; however, the department must submit a written justification to the State Contract Administrator explaining why the Department cannot use the services provided by the Contractor. The justification must be approved by the State Contract Administrator prior to issuance of the purchase order.
• Ordering agencies may choose any OEM silo offered, however, it is highly recommended that the ordering agencies receive quotes from multiple Contractors within an OEM silo to ensure the best price for the State solution, while still meeting the needs of the ordering agency.
• Contract discounts are the minimum discount the Contractor is required to offer.
Contractors may offer a better discount than the contract offers. • Contractors have two (2) business days to respond to a quote request. Contact the State Contract Administrator if a Contractor does not respond to your quote request.
Contract 1-19-70-19H-3 Page 5 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
• The OEM contract choices are:
Arista Networks Cisco
1-19-70-19A Enterprise Networking 1-19-70-19B-1 NWN Corporation Solutions, Inc. DBA
Optm West
1-19-70-19B-2 Presidio Networked
Solutions Group
Commault Dell/EMC
1-19-70-19C-1 Presidio Networked 1-19-70-19D-1 Technology Integration Solutions Group Group
11.18-70-196- Impex Zechnologies, 1-19-70-19D-2 Ahead, Inc. dba Kovarus, 2] Inc]. Inc.
11-19-70-196- Insight Public Sector]
3]
Extreme Networks F5
1-19-70-19E-1 EYEP Solutions (SB) 1-19-70-19F CDW-Government LLC 1-19-70-19E-2 Enterprise Networking
Solutions, Inc. DBA
Optm West
Fortinet HPE
1-19-70-19G-1 SLED IT Solutions, Inc. 1-19-70-19H-1 Entisys 360 DBA e360 (SB)
1-19-70-19G-2 EYEP Solutions (SB) 1-19-70-19H-2 NWN Corporation
11.19-70-196- [Golden Star 1-19-70-19H-3 CDW-Government LLC 3] Technology]
IBM Juniper
1-19-70-191 Direct Support Systems 1-19-70-19J-1 Castro International Consulting (SB/DVBE)
1-19-70-19J-2 Dynamic Systems
1-19-70-19J-3 InterVision Systems
Lenovo Luminex
1-19-70-19K Enterprise Networking 1-19-70-19L Entisys 360 DBA e360 Solutions, Inc. DBA
Optm West
Contract 1-19-70-19H-3 Page 6 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-1811-3
Contract User Instructions, *Supplement 11*
NetApp Nutanix
1-19-70-19M Enterprise Networking 1-19-70-19N-1 Roundstone Solutions Solutions, Inc. DBA (SB)
Optm West
1-19-70-19N-2 Presidio Networked
Solutions Group
1-19-70-19N-3 Insight Public Sector
Oracle Palo Alto Networks
1-19-70-190 Dynamic Systems 1-19-70-19P Enterprise Networking Solutions, Inc. DBA Optm
West
Pure Storage Rubrik
1-19-70-19Q-1 HSB Solutions, Inc. 1-19-70-19R Enterprise Networking Solutions, Inc. DBA Optm
West
1-19-70-19Q-2 NTT America, Inc.
1-19-70-19Q-3 Teranomic
Arcserve
1-19-70-19S Entisys 360 DBA e360
• All contracts listed in the table above can be viewed at:
https://www.caleprocure.ca.gov/pages/LPASearch/lpa-search.aspx State departments must adhere to all applicable State laws, regulations, policies, • Casuania Codes e best practices, and purchasing authority requirements, e.g. California Codes, Code of Regulations, State Administrative Manual, Management Memos, and State Contracting Manual Volume 2, as applicable.
• Prior to placing orders against this contract, departments must have been granted IT purchasing authority by the Department of General Services, Procurement Division (DGS-PD) for the use of this statewide contract. The State department's current purchasing authority number must be entered in the appropriate location on each purchase document. State departments that have not been granted purchasing authority by DGS-PD for the use of the State's statewide contracts may contact DGS- PD's Purchasing Authority Management Section by e-mail at [email protected]. • State departments must have a Department of General Services (DGS) agency billing code prior to placing orders against this contract. Ordering departments may contact their Purchasing Authority contact or their department's fiscal office to obtain this information.
Contract 1-19-70-19H-3 Page 7 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
B. Local Governmental Agencies
• Local governmental agency use of this contract is optional. • Local government agencies are defined in Public Contract Code Chapter 2, Section 10298 (a) (b) and 10299 (b); this includes the California State Universities (CSU) and University of California (UC) systems, K-12 schools and community colleges empowered to expend public funds for the acquisition of products. While the State. makes this contract available to local governmental agencies, each local governmental agency should determine whether this contract is consistent with its procurement policies and regulations.
• Local governmental agencies shall have the same rights and privileges as the State departments under the terms of this contract. Any local governmental agencies desiring to participate shall be required to adhere to the same responsibilities as do State departments and have no authority to amend, modify or change any condition of the contract.
• A billing code is not required for local government agencies.
C. Unless otherwise specified within this document, the term "ordering agencies" will refer to all State departments and/or local governmental agencies eligible to utilize this contract. Ordering and/or usage instructions exclusive to State departments or local governmental agencies shall be identified within each article.
3. DGS ADMINISTRATIVE FEES
A. State Departments
The DGS will bill each State department an administrative fee for use of this statewide contract. The administrative fee should NOT be included in the order total, nor remitted before an invoice is received from DGS.
Current fees are available online in the Price Book & Directory of Services located at https://www.dgs.ca.gov/OFS/Price-Book (Go to Price Book and click on "Purchasing" under Procurement Division.)
B. Local Governmental Agencies
For all local government agency transactions issued against the contract, the Contractor is required to remit the DGS-PD an Incentive Fee of an amount equal to 1 percent of the total purchase order amount excluding taxes and freight. This Incentive Fee shall not be included in the local government agency's purchase price, nor invoiced or charged to the local government agency. All prices quoted to local applements counts as stalent sea one a prince including an an al
4. SB/DVBE OFF-RAMP PROVISION
There is no SB/DVBE off ramp associated with this contract.
Contract 1-19-70-19H-3 Page 8 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
5. EXEMPT PURCHASES
The purchase of any Enterprise Technology hardware other than the OEM's listed in Article 2 or any products or services other than that included in the contracted OEM's catalogs requires an approved exemption from the State Contract Administrator. Please refer to https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division- Services-List-Folder/Request-an-IT-Hardware-Contract-Exemption for information and the required justification forms regarding the exemption process.
These special exemption purchases must be documented within the individual procurement file and will be acquired under the department-approved IT purchasing authority guidelines stated in the SCM Volume 2.
6. PROBLEM RESOLUTION/SUPPLIER PERFORMANCE
Ordering agencies and/or Contractors shall inform the State Contract Administrator of any technical or contractual difficulties encountered during contract performance in a timely manner. This includes and is not limited to informal disputes, supplier performance, outstanding deliveries, etc. The ordering agency should include all relevant information and/or documentation (i.e. Purchase documents).
7. CONTRACT ITEMS
This contract includes a complete catalog of all HPE Enterprise Technology. Enterprise Technology includes equipment in a Data Center and equipment that can interface with a Data Center (e.g., servers, storage, converged & hyper-converged systems, on-campus networking, fabric). Hardware is the main focus for this contract. Software, accessories and services will be ancillary and support the hardware. Installation and professional services cannot be purchased as a stand-alone from this contract unless being purchased for the purpose of warranty/support services.
This contract does not include the following items:
1) Cloud Services including acquisitions structured as managed on-site services 2) Storage as a Service, an architecture model by which a provider allows a customer to rent or lease storage space on the provider's hardware infrastructure on a subscription basis.
3) Hardware and services for the purpose of telecommunications 4) PC Goods
5) Wireless phone and internet service
6) Managed Print Services
7) Printers, Tablets, Cellular Phone Equipment
8) Off-campus networking
9) Public Works
The California Department of Technology is exempted from #3 and #8 above.
Contract 1-19-70-19H-3 Page 9 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
This contract is percentage-off the OEM List Price (MSRP). The URL to the OEM List Price (MSRP) is listed on the cover of these User Instructions. Discounts for each type of technology can be found on Attachment 1, Contract Discounts.
Ordering agencies can purchase anything for a data center that is not included within the non-contract items listed above (items 1 through 9) but all items must be in the MSRP to be approved. Actual prices not in the MSRP must be justifiable with either attachments or additional tabs explaining the baseline price. All calculations must be shown.
8. INSTALLATION, PROFESSIONAL SERVICES, WARRANTY SUPPORT,
SUBSCRIPTIONS/LICENSES, AND PRE-WORK CONSULTATION
These items are available on this contract with the purchase of hardware unless otherwise stated below:
• Any Professional Services/Pre-Work Consultation must have a SOW accompany the quote. Training is considered a Professional Service; however, if the quote has only training for the professional services sub-category, then a SOW is not required. • Subscriptions/licenses are available for purchase. Discounts shall be the same as the hardware/software discount that the subscription/license is being purchased for. • Warranty/Support, Subscriptions, and Licenses can be purchased as a stand-alone. All other services must support a hardware purchase (cannot be purchased as a stand- alone) unless being purchased for the purpose of warranty/support services. • Warranty/support, subscriptions and/or licenses shall be executed prior to their start date.
9. SPECIFICATIONS
There are no specifications for this contract.
10. CUSTOMER SERVICE
The Contractor shall have a customer service unit that supports this contract. The customer service unit shall provide office and personnel resources for responding to inquiries, including telephone and email coverage weekdays during the hours of 8:00 a.m. - 5:00 p.m., PT.
The customer service unit shall be staffed with individuals that:
• Are trained in the requirements of this contract
• Have the authority to take administrative action to correct problems that may occur • Are designated for training and general customer service follow-up Contact Phone Email
Luke Anderson (847) 419-7416 [email protected]
Contract 1-19-70-19H-3 Page 10 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 1f*
11. CONTRACT WEBSITE CONTENTS
A contract website specific to this Statewide contract for HPE Enterprise Technology is available and contains the following data elements at a minimum:
• Contract-specific discounts
• Warranty information
• SB/DVBE participation information
• Quote generation/instructions on how to receive a quote • Contractor's customer service contact information
• Publically-available OEM price list URL's (current and archives) The URL is listed on the front cover of this User Instructions.
12. OFFER FORMAT
The Contractor shall provide an offer to ordering agencies in an MS Excel spreadsheet format.
The authorization process requires submission of the Contractor's offer format spreadsheet which must include the following data elements:
• Contractor letterhead
• Offer/Quote "prepared by" name and contact information • Offer/Quote number
• Date of Offer/Quote
• Expiration of Offer/Quote (no less than sixty (60) calendar days) • Ordering agency name
• Ordering agency contact person
• Contract number
• Contract expiration date
• Link to OEM Price List (MSRP)
• Group/Category Sub-headers
• Segment ID
• Service Proprietary/Not Proprietary
• Quantity
• Description of Item
• Manufacturer's Part Number/SKU
• OEM Price List (MSRP)/Index Price
• Contract Discount and Unit Price
• Extended Price (Quantity x Contract Price)
• Energy Star® certification (if applicable)
Contract 1-19-70-19H-3 Page 11 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-1911-3
Contract User Instructions, *Supplement 11*
13. PRODUCT SUBSTITUTIONS/DISCONTINUED ITEMS
Product substitution shall be in accordance with the General Provisions, Article 15 entitled "Substitutions". Under no circumstance is the Contractor permitted to make substitutions with non-contract items or unauthorized products without approval from the State Contract Administrator and/or the ordering agency.
14. PROMOTIONAL PRICING
During special pricing promotions, the Contractor shall offer ordering agencies the promotional pricing.
The Contractor shall notify the State Contract Administrator of all promotional pricing changes. Notification shall include at a minimum:
• Promotion start and end dates.
• Models, products, and services included in the promotion. • Promotional pricing.
Promotional pricing shall not be cause for a permanent change in pricing. Promotional pricing shall not be cause for Contractor refresh.
Promotional items shall come with all benefits of the statewide contract terms and conditions and shall include all provisions such as warranty and delivery.
15. STATE AGENCY INFORMATION TECHNOLOGY CERTIFICATION REQUIREMENT This requirement does not apply to local government agencies.
For State departments, a signed certification of compliance with state information technology (IT) policies is required for all IT acquisitions of hardware, software, and services that cost $5,000 or more. The policy and required format is provided in SAM Section 4819.41.
16. PURCHASE EXECUTION
A. State Departments
1) Std. 65 Purchase Documents
State departments not transacting in FISCAL must use the Purchasing Authority Purchase Order (Std. 65) for purchase execution. An electronic version of the Std. 65 is available at the Office of State Publishing web site:
https://www.dgsapps.dgs.ca.gov/osp/StatewideFormsWeb/Forms.aspx (select Standard Forms).
All Purchasing Authority Purchase Orders (Std. 65) must contain the following:
• Agency Order Number (Purchase Order Number)
• Ordering Agency Name
• Agency Billing Code
• Purchasing Authority Number
Leveraged Procurement Number (Contract Number)
Contract 1-19-70-19H-3 Page 12 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
• Supplier Information (Contact Name, Address, Phone Number, Fax Number, E-mail)
• Line Item number
• Quantity
• Unit of Measure
Commodity Code Number
: Product Description
• Unit Price
Discount Percentage off MSRP
Extension Price
2) FISCAL Purchase Documents
State departments transacting in FISCAL will follow the FISCAL procurement and contracting procedures.
3) Blanket Orders
The use of blanket orders against this statewide contract is not allowed.
B. Local Governmental Agencies
Local governmental agencies may use their own purchase document for purchase execution. The purchase documents must include the same data elements as listed above (Exception: Purchasing Authority Number and Billing Code which are used by State departments only).
17. MINIMUM ORDER
There is no minimum order for the resulting contract. Services (professional services, installation, training, pre-work consultation) shall not be stand-alone purchases from this contract unless being purchased for the purpose of warranty/support services.
18. ORDERING PROCEDURE
A. Ordering Methods:
Ordering agencies are to submit appropriate purchase documents directly to the Contractor via one of the following ordering methods:
• U.S. Mail
• Facsimile
• Email
Contract 1-19-70-19H-3 Page 13 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandetory) 1-18-70-19H-3
Contract User Instructions, *Suppiement 11*
The Contractor's Order Placement Information is as follows:
ORDER PLACEMENT INFORMATION
U.S. Mail Facsimile Email
CDW-Government
LLC (312) 705-
75 Tri State 9168 [email protected]
International
Lincolnshire, IL 60069
Note: When using any of the ordering methods specified above, all State departments must conform to proper State procedures.
19. ORDER ACCEPTANCE
The Contractor shall accept orders from any ordering agency. The Contractor shall not accept purchase documents for this contract that:
• Are incomplete;
• Contain non-contract items; or
• Contain non-contract terms and conditions.
The Contractor must not refuse to accept orders from any ordering agency for any other reason without written authorization from the State Contract Administrator.
20. ORDER RECEIPT CONFIRMATION
The Contractor will provide ordering agencies with an order receipt confirmation, via e- mail or facsimile, within forty-eight (48) hours of receipt of purchase document. The Order Receipt Confirmation shall include the following information:
• Ordering agency name
• Agency order number (purchase order number)
• Contractor's order number
• Description of goods
• Total cost
• Anticipated delivery date
• Identification of any out of stock/discontinued items
21.OUT OF STOCK REMEDY
Upon receipt of an order acknowledgment identifying out of stock items, the ordering agencies shall have the following options:
• Request a back order; or
• Cancel the item from the order with no penalty.
Contract 1-19-70-19H-3 Page 14 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-18H-3
Contract User Instructions, *Supplement 11*
Contractor will provide notification to the ordering agencies regarding out-of-stock items which have been back ordered.
Under no circumstance is the Contractor permitted to make substitutions with non-contract items or unauthorized products.
22. DISCONTINUED ITEM REMEDY
Upon receipt of an order acknowledgment identifying discontinued items, the ordering agencies shall have the following options:
• Amend purchase document to reflect State-approved substitute item (per Article 13, Product Substitutions/Discontinued Items)
• Cancel the item from the order.
Under no circumstance is the Contractor permitted to make substitutions with non-contract items or unauthorized products without approval from the State Contract Administrator.
23. DELIVERY SCHEDULES
Delivery for orders placed against this contract shall be in accordance with the following:
A. Locations
Deliveries are to be made (statewide) to the location specified on the individual purchase order, which may include, but not limited to inside buildings, high-rise office buildings, and receiving docks.
B. Schedule
Delivery of ordered product shall be completed in full within thirty (30) calendar days after receipt of an order (ARO) unless otherwise agreed to in writing by the ordering agency. Since receiving hours for each ordering agency will vary by facility, it will be the Contractor's responsibility to check with each ordering agency to inquire regarding their specific delivery hours and drop locations before the delivery occurs.
The Contractor must notify the ordering agency within twelve (12) hours of scheduled delivery time (as soon as the Contractor has been made aware; no longer than four (4) hours before delivery) if delivery cannot be made within the time frame specified on the order.
The Contractor is requested to make deliveries in Los Angeles County, Orange County, San Bernardino Metropolitan Area, and San Diego Metropolitan Area during off-peak hours. Off-peak hours are Monday through Friday, 10:00 AM to 4:00 PM.
Contract 1-19-70-19H-3 Page 15 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
C. Security Requirements
Deliveries may be made to locations inside secure institutional grounds (such as the California State Prisons) that require prior clearances to be made for delivery drivers.
Since security clearance procedures tor each tacility may vary, it will be the Contractor's responsibility for contacting the secure location for security clearance procedures, hours of operation for deliveries and service, dress code, and other rules of delivery.
24. EMERGENCY/EXPEDITED ORDERS
Emergency/Expedited orders do not apply to this contract.
25. FREE ON BOARD (F.O.B.) DESTINATION
All prices are F.O.B. destination; freight prepaid by the Contractor, to the ordering agency's receiving point. Responsibility and liability for loss or damage for all orders will remain with the Contractor until final inspection and acceptance, when all responsibility will pass to the ordering agency, except the responsibility for latent defects, fraud, and the warranty obligations.
Special Delivery charges may occur. These charges must be described in detail by the Contractor (either in the purchase order or in the SOW) and MUST BE pre-approved by the State Contract Administrator.
26. PALLETS
Unless otherwise specified on the ordering agency's purchase order document, standard commercially available pallet sizes should be used. All pallets shall be of sturdy construction and adequate condition to assure delivery of the goods without damage to the goods or safety hazards.
Exchange pallets may be available; however, the State assumes no responsibility for the availability to exchange pallets. Delivery drivers shall not remove more pallets from the location than delivering at time of delivery.
27. SHIPPED ORDERS
All shipments shall be in accordance with the General Provisions, Article 12 entitled "Packing and Shipment".
28. PACKING SLIP
Packing slip requirements shall be in accordance with the General Provisions, Article 12 entitled "Packing and Shipment".
Any back-ordered or out of stock items shall be identified on the packing sheet as well as the availability date of unfilled and partial shipment.
Contract 1-19-70-19H-3 Page 16 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
29. PACKING LABEL
A packing label will also be included with each order shipped and include the following items, visible on the outside of the box:
Ordering agency name
Delivery address, unit, and/or floor
• Department and floor
Ordering agency contact name
• Ordering agency telephone number
30. INSPECTION AND ACCEPTANCE
Inspection and acceptance shall be in accordance with the General Provisions, Article 16 entitled Inspection, Acceptance and Rejection.
31. CONTRACT ADMINISTRATION
Both the State and the Contractor have assigned Contract Administrators as the single points of contact for problem resolution and related contract issues.
Administrat DGS-PD
CDW-Government LLC
or (State Contract
(Contractor)
Information Administrator)
Contact Erica Seghesio-Groves Nelson Narciso
Name:
Telephone: (279) 946-8022 (312) 547-3387
Facsimile: (916) 375-4613 (847) 419-8489
Email: Erica. SeghesioGroves@dgs. [email protected]
ca.gov
Address: DGS/Procurement Division CDW-Government LLC
Attn: Erica Seghesio-Groves Attn: Nelson Narciso
707 Third Street, 2nd Floor, 120 S. Riverside
MS 201 Chicago, IL 60606
West Sacramento, CA
95605
32. RETURN POLICY
The Contractor will accept all products for return if returned prior to acceptance by the ordering agency in accordance with Article 30, Inspection and Acceptance. The Contractor shall offer a credit or refund per in accordance with Article 33, Credit Policy.
The Contractor may impose a restocking fee in accordance with Article 34, Restocking Fees.
Contract 1-19-70-19H-3 Page 17 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Suppiement 11*
Note: Products returned should be in the packaging as delivered and include all documentation. Lost or damaged packaging materials and/or documentation shall be supplied by the Contractor. The Contractor shall not charge for these materials in excess of the Contractor's cost or the 15 percent restocking fee, whichever is lower. The Contractor shall provide the State Contract Administrator and/or ordering agency a copy of the Contractor's material cost, if requested, within ten (10) days of request.
All returns shall be picked up within seven (7) working days of notification. Notification is defined as notice in writing, by facsimile or e-mail. Shipping or freight costs for returned items that were shipped in error, defective or freight-damaged shall be paid by the Contractor.
Exceptions to the return policy's date of acceptance can be negotiated for an individual SOW with the approval of the ordering agency, Contractor and the State Contract Administrator.
33. CREDIT POLICY
The Contractor shall offer a credit/refund for the following items:
• Items shipped in error
Defective or freight-damaged items
• Unopened product (within thirty (30) days of delivery) All other items returned in accordance with Article 32, Return Policy, shall receive credit or refund, less any applicable restocking fees in accordance with Article 34, Restocking Fees.
In all cases, the ordering agency shall have the option of taking an exchange, receiving a credit, or receiving a refund.
The Contractor will be responsible for the credit/refund or replacement of all products, including those covered by manufacturer warranties in accordance with Article 39, Warranty. Contractor cannot require the ordering agency to deal directly with the manufacturer.
34. RESTOCKING FEES
The Contractor will not impose a restocking fee on the ordering agency for the following situations:
• Items returned that were damaged upon receipt
• Incorrect items shipped
Unopened items that are returned within thirty (30) calendar days of delivery • Items that are returned, but exchanged for other items within thirty (30) calendar days.
Re-stocking fees for all other reasons shall be no greater than 15 percent of the value of the items to be re-stocked.
Contract 1-19-70-19H-3 Page 18 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
The packaging and documentation provisions of in accordance with Article 32, Return Policy, shall apply to re-stocked items.
The Contractor will not be required to accept returns more than sixty (60) days after delivery. The ordering agency will be responsible for return transportation costs to the Contractor if so accepted sixty (60) days after delivery.
35. INVOICING
Ordering agencies may require separate invoicing, as specified by each ordering agency.
Invoices will contain the following information:
• Contractor's name, address and telephone number
• Leveraged Procurement Agreement Number (contract number) • Agency order number (purchase order number)
• Item and commodity code number
• Quantity purchased
• OEM List Price (MSRP)
• Percentage discount
• Contract price and extension
• State sales and/or use tax
• Prompt payment discounts/cash discounts, if applicable • Totals for each order
36. PAYMENT
A. Terms
Payment terms for this contract are net forty-five (45) days. Payment will be made in accordance with the provisions of the California Prompt Payment Act, Government Code Section 927, et seq. Unless expressly exempted by statute, the Act requires State departments to pay properly submitted, undisputed invoices not more than forty- five (45) days after the date of acceptance of goods, performance of services, or receipt of an undisputed invoice, whichever is later.
B. CAL-Card Use
State departments may use the CAL-Card for the payment of invoices. Use of the CAL-Card requires the execution of a Purchasing Authority Purchase Order (Std. 65) in accordance with Article 16-Purchase Execution and must include all required documentation applicable to the purchase.
The CAL-Card is a payment mechanism, not a procurement approach and, therefore, does not relieve State departments from adhering to all procurement laws, regulations, policies, procedures, and best practices, including those discussed in the State Contracting Manual (SCM) Volume 2. This includes but is not limited to the application of all sales and use tax laws, rules and policies as applicable to the purchase.
Contract 1-19-70-19H-3 Page 19 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Suppiement 19*
C. State Financial Marketplace
State departments reserve the right to select the form of payment for all procurements, be it either an outright purchase with payment rendered directly by the State, or a financing/lease-purchase or operating lease via the State Financial Marketplace (GS $Mart and/or Lease $Mart). If payment is via the financial marketplace, the Contractor will invoice the State department and the State department will approve the invoice and the selected Lender/Lessor for all product listed on the State's procurement document will pay the Contractor on behalf of the State.
D. Payee Data Record
Each State department's accounting office must have a copy of the Contractor's Payee Data Record (Std. 204) in order to process payments. State departments should forward a copy of the Std. 204 to their accounting offices. Without the Std. 204, payment may be unnecessarily delayed.
State departments should email the State Contract Administrator to request of copy of the Payee Data Record. Please identify the Contractor and the Contract number.
37. CAL-CARD INVOICING
All CAL-Card invoices are to be processed separately from other payment methods and include the elements identified in Article 35, Invoicing. CAL-Card invoices shall be submitted to the CAL-Card account holder. The total invoice amount for each CAL-Card order must reflect a zero balance due or credit, if applicable, and state "paid by CAL-Card" For additional information regarding DGS-PD's CAL-Card program, see the following website: https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division- Services-List-Folder/Enroll-in-CAL-Card-Program-for-Government-Entities
38. CALIFORNIA SELLER'S PERMIT
The California seller permit number for the Contractor is listed below. Ordering agencies can verify that permits are currently valid at the following website: www.cdtfa.ca.gov State departments must adhere to the file documentation identified in the State Contracting Manual Volume 2.
Contractor Name Seller Permit #
CDW-Government LLC 101-346422
39. WARRANTY
The Contractor must honor all standard manufacturers' warranties and guarantees from the date of acceptance on all products offered as part of this contract (excluding 3rd party software). The Contractor shall bear all material and labor costs and freight for repair of equipment defects and failure.
Contract 1-19-70-19H-3 Page 20 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
During the manufacturers' warranty period, the Contractor must:
• Honor all manufacturers' warranties and guarantees on all products offered through the contract.
• Continue to provide warranty service after contract termination until expiration of warranties for products that have been sold under the contract. • Provide all labor, parts, and travel necessary to keep the products in good operating condition and preserve its operating efficiency in accordance with its technical specifications.
• Pay any necessary shipment and insurance costs.
The warranty services listed shall include all products, software and firmware maintenance costs and costs of labor, parts, travel, factory overhaul, rehabilitation, shipping, transportation and substitute products (if offered) as necessary. If it is necessary to remove any products from an ordering agency's location where on-site warranty is specified, the Contractor will provide substitute products (if offered) at the time of removal. Substitute products (if offered) will be comparable to or better than the products removed. In instances where it is necessary for the Contractor to return the products to the factory, the Contractor will be responsible for all costs of the products from the time it leaves the ordering agency's site until it is returned to the site in good operating condition.
Only new standard parts or parts equal in performance to new parts will be used in effecting repairs. Parts that have been replaced will become the property of the Contractor except in instances where the ordering agency chooses to keep the hard drives.
Replacement parts installed will become the property of the ordering agency.
All operating system software and firmware will be considered an integral component of the equipment and the Contractor will respond to all requests for warranty service for any failure.
Warranty services during the warranty period will not include electrical work external to the products, the furnishing of supplies, or adding or removing accessories, attachments, or other devices not provided under this contract. Warranty services also will not include repair of damage resulting from transportation by the ordering agency between State and/or local sites or from accident, unless the accident is caused by negligent or intentional acts or omissions of the Contractor or its agents.
In the event of system failure or damage caused by the Contractor or its product, the Contractor agrees to use its commercially reasonable efforts to assist in restoring the system to operational capacity provided that the Contractor's products are under warranty or a continuous maintenance agreement.
Additional warranties and support will be offered for purchase from the OEM's catalog.
Contract 1-19-70-19H-3 Page 21 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
The warranty/support agreements shall include warranty/support service after contract expiration until the expiration of the warranty/support agreement.
Software/Firmware: At no additional cost, the Contractor must provide the State with software/firmware updates for the length of the support agreement purchased.
40. QUALITY ASSURANCE GUARANTEES
The Contractor shall represent and warrant that products provided shall be free from defects in material and workmanship, given normal use and care, over the period of the warranty. The terms of the contract will supersede any language to the contrary on purchase orders, invoices, or other sources.
41. EQUIPMENT REPLACEMENT DURING WARRANTY
If the product provided fails to perform in accordance with technical specifications and functional descriptions contained or referenced in the contract agreement and is subject to warranty response three (3) or more times during any ninety (90) day period, the Contractor will upon the ordering agency's request, replace the product at no price. The replacement product will be delivered no later than fifteen (15) working days after the ordering agency's request is received by the Contractor. Replacement goods cannot be used, refurbished or recycled, and must be of equal or greater value.
42. PRINCIPAL PERIOD OF MAINTENANCE
The Contractor must provide warranty in accordance with the following Principal Period of Maintenance (PPM) times after notification from an ordering agency of a problem with any of the goods included in this contract.
• Metropolitan Areas shall be 8x5x8 Next Business Day onsite - Eight (8) hours, typically 8:00 am to 5:00 pm, Pacific Time, five (5) days a week, Monday through Friday, eight (8) hour NBD onsite response time in metropolitan areas, excluding State holidays. • Non-Metropolitan Areas shall be 8x5x2 (two (2) hour call back response time, excluding State holidays.) Remediation shall be underway within forty-eight (48) hours.
Metropolitan Areas:
Counties
Riverside Los San Alameda
San Diego Orange Angeles Francisco
Santa San Solano Contra
Sacramento Bernardino Yolo Costa
Clara
San Mateo
Contract 1-19-70-19H-3 Page 22 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-191-3
Contract User Instructions, *Supplement 11*
Cities
San
Redding Stockton Bakersfield Ventura Tracy Quentin
Santa Frontera
Santa Rosa Barbara Fresno
At the discretion and mutual agreement of ordering agencies and the Contractor, the PPM service availability may be changed for a site by attaching an amendment to their purchase order that states the alternative hours of maintenance at that site. All equipment at a single ordering agency site shall have a common PPM service availability. If the ordering agency requests unscheduled on-call PPM be performed at a time which is outside the PPM service availability, the service will be furnished at the applicable per call rates and terms then in effect. Travel time and expenses are not billable in connection with such maintenance.
PPM after manufacturers' warranty will be based on the warranty/support offered/purchased by the ordering agency.
43. RECYCLED CONTENT
State departments are required to report purchases in many product categories. While this contract does not contain any reportable products at this time, State departments may request the Contractor to validate that their purchase does not contain any recycled content.
44. SMALL BUSINESS/DISABLED VETERAN BUSINESS ENTERPRISE PARTICIPATION The small business (SB) and disabled veteran business enterprise (DVBE) certifications and percentages for the Contractor and subcontractors) are listed below. State departments can verify that the certifications are currently valid at the following website:
https://www.caleprocure.ca.gov/pages/PublicSearch/supplier-search.aspx Prime or OSDS SB DVBE
Name Subcontract Certification Percent Percent
or (%) (%)
Subcontract Determined per order -
Mergent Systems 1798646
or read below
Subcontract Determined per order -
Novis Technologies 1757975
or read below
Subcontract Determined per order -
Shade & Partners 1747904 read below
or
Strato Communications, Subcontract Determined per order - 1790894 read below
Inc. or
State departments must identify subcontractors on individual purchase documents whenever subcontractors are used.
Contract 1-19-70-19H-3 Page 23 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-19-70-19H-3
Contract User Instructions, *Supplement 11*
Individual orders may have no applicable participation or may have participation greater than that of the total contract commitment. Ordering agencies must verify the participation amount with the Contractor. The exact participation percentage levels for each purchase order will be determined on an order-by-order basis in cooperation with the Contractor prior to submittal of a Purchasing Authority Purchase Order (STD 65).
Any irregularities or concerns regarding prime or SB/DVBE subcontractor responsibilities are to be immediately documented and reported to the State Contract Administrator for further investigation. Information provided to the State Contract Administrator includes, but is not limited to:
• Copy of executed purchase document
• Value-added service description
• Work performance issue or concern
• State department contact name, email, and phone number State departments should keep track of their SB/DVBE participation levels on orders.
However, State departments may request a monthly report from the Contractor which will provide the SB/DVBE participation levels on purchase orders.
45. CERTIFICATION OF PAYMENTS TO DVBE SUBCONTRACTORS
In accordance with the State Contracting Manual, Volume 2, Section 1203.1, DGS-PD has prescribed an alternative mechanism for enforcing the DVBE subcontractor payment certification requirement on this Statewide Contract. State departments shall not collect a certified Prime Contractor's Certification - DVBE Subcontracting Report (STD. 817) from the Contractor. During the contract term, and upon completion of the contract for which a DVBE subcontractor commitment was made, DGS-PD will require the Contractor to certify that all participation commitments and payments under the contract have been made to the DVBE.
46. BIDDER DECLARATION/COMMERCIALLY USEFUL FUNCTION (CUF)
ICERTIFICATIONS
The DGS-PD, as the awarding department, has assessed the prime Contractor and subcontractor certifications, (i.e. Darfur, Russian Sanctions, SB/DVBE, etc.), Bidder Declaration, and CUF during the solicitation evaluation process. Consequently, when executing purchase documents pursuant to this contract, it is not necessary for State departments operating under statewide contract purchasing authority to request the completion of State required certifications, a Bidder Declaration document, or perform additional CUF analysis. The State department should make a notation of this within their procurement file.
Contract 1-19-70-19H-3 Page 24 *3/29/2024*
User Instructions
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-18-70-19H-3
Contract User Instructions, *Supplement 11*
47. TRADE-IN
Before any Trade-In can occur, State departments must obtain approval for discarding their IT equipment from the DGS Surplus Property and Reutilization Program. In accordance with the State Administrative Manual (SAM), Chapter 5900, Information Technology-Disposal of IT Equipment, each State department must explore the reutilization of surplus IT equipment prior to requesting approval for recycling or attempting to use the equipment as a credit toward the purchase of new equipment.
This contract offers a Trade-In service for similar equipment, including other OEM equipment. This Trade-In service is for non-working equipment. It is not mandatory that the ordering agency use the Trade-In service offered. The equipment returned as part of the Trade-In service shall be environmentally responsibly managed. To the greatest extent feasible, the equipment is to be refurbished for resale or recycled.
HPE offers customers the opportunity to trade in their used hardware and upgrade to new HPE products, while receiving credit for the value of the used equipment. Used equipment collected through the trade-in program is sold on the secondary market or recycled through our environmentally responsible recycling process. Trade-in programs are specific to product, age and other factors and subject to HPE approval. CDW-G works with numerous asset reclamation providers who can provide fair market value for older assets and in some cases can be applied as a credit to your account for future purchases from CDW-G.
For more information, contact the Customer Service Representative listed in Article 9.
48. ELECTRONIC WASTE RECYCLING
The Contractor will comply with the Electronic Waste Recycling Act of 2003 requiring retailers to collect a recycling fee from consumers on covered electronic devices, starting January 1, 2005. California Public Resources Code Section 42463(f) defines a "covered electronic device" as a video display device containing a screen greater than four inches measured diagonally. The fees must be shown on all purchase orders. See the code identified above for more information and exceptions to this definition or go to https://www.cdtfa.ca.gov/taxes-and-fees/tax-rates-stfd.htm for a breakdown of the fees.
49. ATTACHMENTS
Attachment 1 - Contract Discounts
Attachment 2 - Quote Review - Instructions and Sample Quote Contract 1-19-70-19H-3 Page 25 *3/29/2024*
User Instructions
- 19H-3 En
ints
HEWLETT PACKARD ENTERPRISE (HPE)
actor: CDW Government LLC
Converged Hyper-Converged Networking
Percentage off Segment ID Percentage off Segment ID Percentage off Segment ID MSRP MSRP MSRP
H3-10 31% Hardware H3-20 31% Hardware H3-30 38%
H3-11 31% Softwarel H3-21 Software H3-31 38%
H3-12 31% Accessories H3-22 31% Accessories H3-32 38%
Installation Installation
H3-13 24% Services H3-23 24% Services H3-33 24%
Professional Pro Serices
H3-14 24% Services H3-24 24% H3-34 24%
Warranty Warranty
H3-15 24% Support H3-25 24% /Support H3-35 24%
ea Network (SAN) Fabric
Segment ID Percentage off
MSRP
H3-40 24%
H3-41 24%
H3-42 24%
H3-43 24%
H3-44 24%
H3-45 24%
-19H-3 En
ints
Servers
X86 - Rack X86 - Blade X86 - Tower UNIX - Rack UNIX - Blade UNIX - Ti Segment ID Percentage off Segment ID Percentage off Segment ID Percentage off Segment ID Segment ID Percentage off Segment ID
MSRP MSRP MSRP MSRP
H3-50 31% H3-60 31% H3-70 31% H3-80 31% H3-90 31% H3-100 H3-51 31% H3-61 31% H3-71 31% H3-81 31% H3-91 31% H3-101 H3-52 31% H3-62 31% H3-72 31% H3-82 31% H3-92 31% H3-102 H3-53 24% H3-63 24% H3-73 24% H3-83 24% H3-93 24% H3-103 H3-54 24% H3-64 24% H3-74 24% H3-84 24% H3-94 24% H3-104 H3-55 24% H3-65 24% H3-75 24% H3-85 24% H3-95 24% H3-105 Storage
San Storage - HDD San Storage - Hybrid All Flash Array (AFA)* Tape Software Defined Storage (SDS) Object Stora Percentage off Segment ID PAN AS OFF Segment ID Percentage off Segment ID Percentage off Segment ID Percentage off Segment ID Segment ID MSRP MSRP MSRP MSRP
H3-110 30% H3-120 30% H3-130 30% H3-140 30% H3-160
H3-111 30% H3-121 30% H3-131 30% H3-141 30% H3-150 30% H3-161 H3-112 30% H3-122 30% H3-132 30% H3-142 30% H3-162
H3-113 24% H3-123 24% H3-133 24% H3-143 24% H3-151 24% H3-163 H3-114 24% H3-124 24% H3-134 24% H3-144 24% H3-152 24% H3-164 H3-115 24% H3-125 24% H3-135 24% H3-145 24% H3-153 24% H3-165 -19H-3 En
Data Backup & Recovery
Segment ID Percentage off Segment ID
H3-170 H3-180
H3-181
H3-172 30% 30%
H3-173 24% H3-183 24%
H3-174 24% H3-184 24%
H3-175 24% H3-185 24%
(FA) includes NVMe and SCM if available
Drive
ea Network
tached Storage
lass Memory
atile Memory Express