The following addendum hereby amends and/or modifies the Proposal Documents and specifications as originally issued for this project. All proposers are subject to the provisions of this Addendum.
This Addendum consists of:
• Minutes, Questions and Clarifications from Pre-Proposal Meeting held via Webex on September 14, 2022
• Sign-In Sheet(s) from Pre-Proposal Meeting
Questions Submitted in Writing
• Attachment - Financial Ratio Evaluation Excel Spreadsheet Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC
10/11/2022
Company Name Date
David C Hutchins David Hutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 30060.
1 COBB COUNTY
COBB COUNT Purchasing Department
Roger Ball
122 Waddell Street NE Purchasing Director
Marietta, Georgia 30060
(770) 528-8400. fax: (770) 528-8428
[email protected]
ADDENDUM No. 2
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Cobb County Purchasing Department
Date: September 30, 2022
The following addendum hereby amends and/or modifies the Proposal Documents and specifications as originally issued for this project. All proposers are subject to the provisions of this Addendum.
This Addendum consists of:
• Questions Submitted in Writing
Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC 10/11/2022
Company Name Date
David (Hutchins David Hutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 30060.
1 COBB COUNTY
CORES CODIEN Purchasing Department
Roger Ball
122 Waddell Street NE Purchasing Director
Marietta, Georgia 30060
18:52 (770) 528-8400. fax: (770) 528-8428
[email protected]
ADDENDUM No. 3
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Cobb County Purchasing Department
Date: October 5, 2022
The followised derbum hereby amend near lies the Proposal Documents and pelications as This Addendum consists of:
• Questions Submitted in Writing
Receipt of addendum MUST be acknowledged in the submitted proposal. It is the Proposer's ultimate responsibility to ensure that they have all applicable addenda prior to bid submittal.
This acknowledgment form must be signed, dated, and included with your submitted proposal CDW Government LLC 10/11/2022
-
Company Name Date
David Hutchins
David CHutchins
Signature Please Print Name
All bids must be received before 12:00 (noon) by the Bid Opening date. Bids shall be delivered to Cobb County Purchasing Department, 122 Waddell Street NE, Marietta, GA 30060.
1 Cobb County Purchasing Department
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Proposed Language for Negotiation
191
Appendix D: Exceptions
Introductory Comment
CDW-G's proposed edits have been driven by the nuances between manufacturers and non-manufacturer resellers of hardware and service offerings such as CDW-G.
The below clauses and associated rationale attempt to convey those challenges and the inherent risks which are potentially subject to price contemplation in resulting offers. Thank you for the opportunity to provide the below feedback and potential future discussion on the below proposals. CDW-G appreciates the partnership with the County and the opportunity to earn additional business.
Il. OVERVIEW
Section - ADDITIONAL AGREEMENTS
End User License Agreements) or EULA(s) or Term of Service TOS" are standard contract documents or terms or conditions governing a Participating Agency's access to, use of, or deployment of certain software, Cloud solutions, or services the awarded vendor supplies hereunder, directly, or indirectly, and that a Participating Agency may be required to execute or agree to in connection with its use of the same. Participating Agencies nay negotiate EULAs or TOSs with the applicable awarded vendor, Cloud solutions provider, or OEM oftware provider/publisher and/or service provider even if this solicitation is awarded to a distributor Ill. Cobb County General Instructions for Proposers, Terms and Conditions VII. Patent Indemnity
The contractor guarantees to hold the County, its agents, officers or employees harmless from liability of any nature or kind for use of any copyrighted or uncopyrighted composition, secret process, patented or unpatented invention, articles or appliances furnished or used in the performance of the contract, for which the contractor is not the patentee, assignee or licensee.
IX.G.i Notice Requirement
Each insurance policy required by this Contract shall be endorsed to state that coverage shall notify Owner in the event it is be suspended, voided, canceled, reduced in coverage or in limits exeept after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to Owner, in care of the Cobb County finsert department name and address]. Owner reserves the right to accept alternate notice terms and provisions provided they meet the minimum requirements under Georgia law.
XIII. Contract - CDW-G notes that the RFP did not contain a Cobb County Sample Contract. Any proposed items for negotiation are therefore reserved for post-award review. © CDW Government LLC 2022 | 230 N. Milwaukee Ave. | Vernon Hills, IL 60061 To the extent allowable, all information and documents hereby submitted in response to the Request for Proposal/Quote ("RFP/RFQ") furnished by Cobb County Purchasing are the Proprietary and Confidentia property of CDW Government LLC ("CDW•G")
Cobb County Purchasing Department
Sealed Bid # 23-6692
Request for Proposals
Technology Product Solutions and Related Services
Proposed Language for Negotiation
192
XIV. Delivery Failures
Failure of a contractor to deliver within the time specified or within reasonable time as interpreted by the Purchasing Director, or failure to make replacements of rejected articles/services when so requested, immediately or as directed by the Purchasing Director, shall constitute authority for the Purchasing Director to purchase in the open market or rebid for articles/services of comparable grade to replace the articles/services rejected or not delivered. On all such purehases, the eontractor shall reimburse the County within a reasonable time speeified by the Purchasing Director for any expense incurred in exeess of contraet prices, or the County shall have the right to deduet such an amount from monies owed the defaulting contractor. Alternatively, the County may penalize the contractor one pereent (1%) per day for a period of up to ten (10) days for each day that delivery or replacement is late. Should public necessity demand it, the County reserves the right to use or consume articles/services delivered which are substandard in quality, subject to an adjustment in price to be determined by the Purchasing Director.
XVII. Default
The contract may be cancelled or annulled by the Purchasing Director in whole or in part by written notice of default to the contractor upon non-performance or violation of any contract term. An award may be made to the next highest rated responsive and responsible proposer, or articles specified may be purchased on the open market similar to those terminated or the County may issue a new Request for Proposal. In any event, the defaulting contractor (or his surety) shall be liable to the County for costs to the County in excess of the defaulted contract prices; previded, however, that the contractor shall continue the performance of this contract to the extent not terminated under the provisions of this clause. Failure of the contractor to deliver materials or services within the time stipulated on its proposal, unless extended in writing by the Purchasing Director, shall constitute contract XXVII. Indemnification
By submitting a Proposal, the Proposer hereby agrees to indemnify, defend and hold harmless the County, its departments, employees and the Board of Commissioners from and against any and all finally adjudicated claims, for any loss due to bodily injury (including death, personal injury, and tangible personal property damage; including but not limited to intelleetual property elaims, arising directly or indireetly from the submission of the Proposal hereunder, but only to the extent such claims are caused by the negligence, recklessness or intentionally direction of Proposer. This indemnification obligation survives beyond the submission date of the Proposal and the dissolution or, to the extent allowed by law, the bankruptcy of the Proposer.
XXVIII. Indemnification/Hold Harmless
The Contractor covenants and agrees to take and assume all responsibility for the Work rendered in connection with this Agreement. The Contracter shall bear all lesses and damages direetly or indireetly resulting to it on aecount of the performance or charaeter of the Work rendered pursuant to this Agreement. To the fullest extent permitted by law, the Contractor shall defend, indemnify and hold harmless the County and the County's elected and appointed officials, officers, boards, commissions, employees, representatives, consultants, servants, agents and volunteers (individually an "Indemnified Party" and collectively the "Indemnified Parties") from and against any and all third party claims, suits, actions, judgments, injuries, damages, losses, expenses, and liability of any © CDW Government LLC 2022 | 230 N. Milwaukee Ave. | Vernon Hills, IL 60061 To the extent allowable, all information and documents hereby submitted in response to the Request for Proposal/Quote ("RFP/RFQ") furnished by Cobb County Purchasing are the Proprietary and Confidentia roperty of CDW Government LLC ("CDW•G"›
CDW Government LLC Pricing Submission
Services/Solution Pricing Table of Contents
Catalog Pricing
Cloud Service Providers
Digital Velocity Services
Cloud Managed Services
ServiceNow Services
Amplified IT Services
Staff Augmentation Services
Managed Services
Other Professional Services
For all hourly rates proposed by CDW •G in this pricing file and contained within our proposal, our offer is contingent on a 5% year over year escalation, on the contract's annual anniversary date, which will act as a not to exceed rate.
CDW •G has been very successful in managing labor rates during unstable market conditions including taking advantage of our vast in-house, in-market resources and certified, approved subcontract pool while also leveraging remote services, where practical and applicable. During the contract term, CDW •G reserves the right to propose changes to labor rate categories to reflect extraordinary market conditions which might impact labor rates and present to Cobb County and OMNIA Partners for review and approval. Cobb County and OMNIA Partners will review and approve such rates through a mutually agreed upon amendment no later than 30 calendar days upon presentation.
Services requiring a specific Statement of Work (SoW) must be mutually executed between the customer and CDW •G before work begins. We have provided a sample SoW in Appendix A.
OMNIA and its members/participating entities acknowledge that CDW• G is not the provider of the Cloud Services and in purchasing the Cloud Services, Cobb County, OMNIA, and its members/participating entities rely only on the Cloud Service Provider's service descriptions and the terms and conditions set forth in the Cloud Provider's Services Terms and Conditions. Accordingly, Cobb County and OMNIA Partners shall consider the Cloud Service Provider to be the party responsible for providing the Cloud Services and Cobb County, OMNIA Partners, and its members/participating entities, may be required to execute additional agreements, prior to provisioning/purchase of certain cloud offering.
For any service engagement, if there are applicable Travel and Expenses (T&E) charges, they will be agreed and mutually executed upon in a comprehensive Statement of Work. However, CDW •G will utilize its national footprint of service providers and in- market engineers. We also utilize remote technologies and services where applicable to mitigate such expenses.
Cobb County
Category Description Discount % from CDW-G Advertised*
A Accessories (A) 6.75%
Power, Cooling & Racks (B) 5.00%
Desktop Computers (C) 3.00%
C/DT PC Compatible Desktop Computer (DT) 2.10%
C/DM Apple Desktops (DM) 0.50%
D Data Storage/Drives (D) 5.50%
E Enterprise Storage (E) 5.00%
F Point of Sale/Data Capture (F) 4.25%
H Servers & Server Management (H) 4.00%
J** Services (CDW Delivered) (J) 0.00%
L Notebook/Mobile Devices (L) 2.50%
L/NM Apple Notebooks (NM) 0.50%
L/NB Notebook Computers (NB) 2.10%
L/NB/CBK Chromebooks (CBK) 0.00%
L/RD Tablets (RD) 2.25%
N NetComm Products (N) 5.50%
Carts and Furniture (O) 5.00%
Printing & Document Scanning (P) 3.00%
Q** Services (Partner Delivered) (Q) 3.00%
Client Configure-to-Order (R) 2.50%
S Software (S) 4.00%
Collaboration Hardware (T) 4.25%
Video & Audio (V) 3.50%
Cables (W) 15.00%
CDW-G will provide Customer with a discount as a percentage off of CDW-G's Nationally Advertised Price (NAP) for the CDW-G defined Product Categories listed above, provided that Customer references this Agreement when placing an order with CDW-G.
Prices include lowest ground freight within the 48 contiguous United States when referencing this Agreement. All orders are subject to CDW-G's standard shipping policies in effect at the time of order placement. In those instances that call for express or overnight delivery, shipping costs will be pre-paid by CDW-G and added to the customer invoice.
We reserve the right to amend our price offering to accommodate the negotiated and mutually agreed upon Administrative Fees.
* "Advertised Price" or "Nationally Advertised Price" or "NAP", refers to CDW-G's List Price, a publicly available and verifiable price at cdwg.com
** These are services tied to CDW •G internal taxonomy J and Q, which includes subset of offerings such as configurations, warranty, and specific installation services, and are not subject to a Statement of Work. These do not include the services broken out in the individual tabs, including other professional services, which require a mutually executed Statement of Work between CDW•G and Customer.
Infrastructure as a Service
Cloud Service Providers
Provider Discount off MSRP
Amazon Web Services 0%
Google Cloud Platform 0%
Microsoft Azure 0%
ServiceNow Solutions Paas Offering
Option Discount off MSRP
ServiceNow IT Service Management Professional - Unrestricted User 2 0% (5% off CDW+G NAP) ServiceNow Integrated Risk Management Professional - IRM User 0% (5% off CDW •G NAP) If there is a CDW •G Nationally Advertised Price (NAP) available for above offerings, OMNIA Members will receive a discount of 2% off CDW•G NAP. The NAP is publicly available pricing for hundreds of thousands of offerings available 24/7, which is competitively benchmarked with competitive market conditions and adjusted frequently to provide a transparent public auditable index.
If NAP doesn't exist, then CDW •G will rely on MSRP pricing available to CDW •G or based on CDW •G quoted price.
Cloud offerings are constantly evolving and increasingly complex, with a range of subscription and consumption-based offerings, SaaS, laaS, PaaS, among others. CDW •G's pricing is based on publisher list price (MSRP), where available to CDW •G. In cases, where MSRP pricing is not available and/or the offering is unique, pricing will be based on CDW•G quoted price. This structure provides the necessary flexibility, to enable OMNIA Members/participating entities to make purchases offerings, as cloud offerings evolve, through life of our contract.
AWS, Azure, and GCP utilize price calculators for typical engagements and other variables to determine price specific to customer's needs.
For more information directly from each manufacturer, please visit the following links for more information:
Azure
Digital Velocity Services
Role Hourly Rate
DVS F-CTO $350.00
DVS Digital Strategy Consultant $305.00
DVS Digital Product Strategist $270.00
DVS Principal Engineer / Tech. Lead $350.00
DVS Architect $300.00
DVS Senior Engineer $250.00
DVS Engineer $225.00
DVS Associate Engineer $200.00
DVS Program Manager $245.00
DVS Sr. Technical Project Manager $230.00
DVS Technical Project Manager $205.00
DVS Project Coordinator $165.00
ServiceNow Solutions Services
Role Hourly Rate
ServiceNow Associate Project Manager
ServiceNow Associate Consulting Engineer
ServiceNow Engagement Manager
ServiceNow Business Process Consultant
ServiceNow Principal Consultant
ServiceNow Organizational Change Management Consultant
ServiceNow Integration Expert
ServiceNow Quality Assurance Expert
ServiceNow Solution Architect
ServiceNow Technical Consultant / Developer
ServiceNow Trainer
Managed Services
Managed Service Monthly Price*
Basic / Essential / Premium Support for AWS, GCP, and AZURE Fees are based on a percentage of the customer's actual consumption of AWS. GCP. Azure services Basic Service - SOK to $10K As Invoiced
Basic Service - $10K to $250K As Invoiced
Basic Service - $250K+ As Invoiced
Essential Service - $OK to $35K As Invoiced
Essential Service - $35K to $75K As Invoiced
Essential Service - $75K+ As invoiced
Premium Service - SOK to $100K As Invoiced
Premium Service - $100K to $250K As Invoiced
Premium Service - $250K+ As Invoiced
• If CDW •G is billing the customer for Basic consumption, no pricing uplift is applied.
PEOPLE
Pricing
LET AZURE
Essential
Basic Premium
5400/mo iT onder 92.250
included with cow bling for coud conumpte
O5 and Dü Bundle
Standone arkinz ing convaetion <320hns tote 1000
38% - S20.001 to 5100,000
- $10,001 to 5250,00 259-3230,0089
Amplified IT Saas Offerings*
Option Discount off MSRP
Gopher products 2%
Little SIS 2%
The offered pricing discount below applies to a la carte and bundle packages of Gopher applications.
SaaS items are priced at a 2% Discount off MSRP. Amplified IT MSRP can be found at the following link: https://www.amplifiedit.com/msrp/ Amplified Services
Google for Education (GFE)
Option Discount off MSRP
GFE Audit - K-12 2%
GFE Audit - Higher Ed 2%
GFE KickStart Package 2%
GFE Support - Support Hours 2%
GFE Support - 20 Support Hours 2%
GFE Support - 40 Support Hours 2%
GFE Support - Adhoc Support Hours 2%
North American GFE Technical Collaborative 2%
GFE Training/Consultancy - Full Day Onsite 2%
GFE Chrome Checkup 2%
Amplified IT Training
Option Discount off MSRP
Amplified IT Admin Level 1 Certification Training - Self-Paced 2% Amplified IT Admin Level 2 Certification Training - Self-Paced 2% Amplified IT Admin Security Specialist Certification Training - Self-Paced 2% Amplified IT Admin Security Bundle 2%
*These services are available to education entities only.
Staff Augmentation Services
Role Standard Mid-Level Senior
Infrastructure Architects $170.00 $180.00 $195.00
Solutions Architects $175.00 $195.00 $215.00
Site Reliability Engineers $185.00 $195.00 $205.00
Network Administrators $100.00 $115.00 $125.00
Network Engineers $135.00 $150.00 $165.00
Network BAs/BSAs $130.00 $135.00 $140.00
Systems Administrators $115.00 $130.00 $145.00
Systems Engineers $140.00 $155.00 $170.00
Systems BAs/BSAs $135.00 $145.00 $155.00
Storage Engineers $165.00 $160.00 $195.00
Virtualization Engineers $135.00 $155.00 $180.00
Salesforce Administrators $125.00 $155.00 $185.00
Salesforce Engineers $175.00 $195.00 $215.00
Salesforce Developers $165.00 $175.00 $185.00
ServiceNow Administrators $155.00 $165.00 $175.00
ServiceNow Engineers $165.00 $180.00 $195.00
ServiceNow Developers $150.00 $165.00 $180.00
SolarWinds Engineers $165.00 $180.00 $205.00
AWS Engineers $185.00 $205.00 $225.00
AWS Developers $170.00 $175.00 $180.00
Azure Engineers $180.00 $195.00 $215.00
Azure Developers $135.00 $145.00 $160.00
GCP Engineers $200.00 $235.00 $265.00
GCP Developers $200.00 $235.00 $265.00
Front-end Developers $165.00 $170.00 $175.00
Back-end Developers $170.00 $180.00 $185.00
Scala Developers $200.00 $215.00 $225.00
Project Managers $135.00 $150.00 $165.00
Scrum Masters $165.00 $180.00 $195.00
DevOps Engineers $165.00 $175.00 $190.00
Software Development Engineer in Test $170.00 $180.00 $195.00 InfoSec Analysts $145.00 $160.00 $175.00
Quality Assurance Analysts $140.00 $150.00 $160.00
Quality Assurance Engineers $140.00 $150.00 $160.00
Managed Services Application
Rate
Microsoft System Center Configuration Manager (SCCM) - Gold $517.50 Microsoft Active Directory - Small Environment 2-10 DCs - Gold $545.10 DHCP Support add to MS AD above $155.94
Microsoft Active Directory - Medium Environment 11-20 DCs - Gold $828.00 Microsoft Active Directory - Large Environment 21+ DCs - Gold $1,587.00 Microsoft Active Directory Federation Services (ADFS) - Gold $745.20 Mimix/iTERA for ISeries - Gold (Priced PER "a" and "b" side) $207.00 Managed Services Backup
tom Rate
IBM Tivoli Storage Manager Gold $2,070.00
Commvault RMS Backup Environment SM: 1-250 VMS -
$1,138.50
Gold
Cohesity RMS SM: 1-250 VMs - Goid $1,138.50
Commvault RMS Backup Environment Med: 251-600
$1,656.00
VMs - Gold
Commault RMS Backup Environment Large: 601-1000
VMs - Gold
Commvault RMS Backup Environment XL: 1000+ VMs -
$2,622.00
Gold
Veeam RMS SM: 1-250 VMs - Gold $1,138.50
Veeam RMS Med: 251-600 VMs - Gold $1,656.00
Veeam RMS Lrg: 601-1000 VMs - Gold $2,070.00
Veeam RMS XL: 1000+ VMs - Gold $2,622.00
EMC Avamar RMS SM: 1-250 VMs - Gold
EMC Avamar RMS Med: 251-600 VMs - Gold
EMC Avamar RMS Lrg: 601-1000 VMs - Gold
EMC Avamar RMS XL: 1000 VMs - Gold $2,622.00
EMC Data Domain - Gold $2,070.00
Microsoft System Center DPM - SM <100 - Gold $1,656.00
Microsoft System Center DPM - Med 100 - 500 - Gold
Microsoft System Center DPM - Lrg >500 Gold
Microsoft System Center DPM - XL - Gold
Managed Services OS
Item Rate
Windows
$77.63
0/S - Gold
Linux O/s
(Red Hat/
$155.94
SUSE) -
Gold
AIX O/S -
$295.32
Gold
IBM
System I - $1,242.00
Gold
Managed Services Security
Rate
Cisco ASA - Gold
Cisco Firepower Services (Per Sensor) - Gold $313.26
Cisco Firepower Threat Defense - Gold $614.10
Palo Alto Firewall wo Panorama - Gold $523.02
Palo Alto Firewall w Panorama - Gold $523.02
Palo Alto Panorama - Gold $253.92
Cisco Identity Services Engine (ISE) - Gold $513.87
Fortinet Firewall wo FortiManager - Gold $523.02 (
Fortinet Firewall w FortiManager - Gold $523.02
Fortinet FortiManager - Gold $253.92 (
Fortinet FortiAnalyzer - Gold $77.28
Cisco Umbrella - Gold (Per User) $0.84
Managed Services Virtualization
Rate
VMware ESXi - Gold $200.10
Nutanix AHV - Gold $200.10
Microsoft Hyper-V - $200.10
Gold
Managed Services Storage
Rate
Controller: IBM Storage Virtualization (priced per
$1,035.00
controller) - Gold
Storage: Disk per 1 TB Raw [For first 100 TB] - Gold $16.56 Storage: Disk per 1 TB Raw [For TBs over 100 TB] - Gold $2.21 SAN Switch - Gold $227.70
Controller: NetApp (Priced per controller) - Gold
Controller: EMC (Priced per controller) - Gold $1,035.00 Controller: IBM (Priced per controller) - Gold $1,035.00 Managed Services UC
Item
Call Control: Cisco Analog Voice Gateway-
$18.63
Gold
Call Control: Cisco CUCM/IM&P Server - Gold $517.50
Call Control: Cisco Unity Connection
$379.50
(UCONN) - Gold
Call Control: Cisco Voice Gateway - Gold $69.00
Call Control: Cisco Business Edition 6000
$772.39
Lifeline - Gold
Call Control: Cisco Attendant Console
$517.50
CUXAC) - Gold
Call Control: VistaPoint Attendant Console -
$517.50
Gold
Call Control: Cisco Call Manager Express - $172.50
Gold
Call Control: Cisco Unified Border Element
$172.50
CUBE) - Gaid
Call Control: Cisco Prime License Manager
$138.00
(ELM/PLM) - Gold
Call Control: Cisco Prime Collaboration
$138.00
Deployment - Gold
911: Cisco Emergency Responder (CER) -
$379.50
Gold
Voice Mail: Cisco Unity Express - Gold $172.50
Notification: InformaCast from Singlewire -
$379.50
Gold
Call Experience Testing - 2CPH - Gold $472.10
Managed Services Contact Center
Item Rate
Contact Center: Exony Virtual Integration Manager (VIM) - Gold $450.00 Contact Center: Unified Contact Center Enterprise Server (UCCE) - Gold (Includes: CVP Call Server, CVP Reporting Server, CVP VXML Server, Call Server, Data Server. Administration Server (AW-HDS-DDS), Historical Data Server (HDS), Client $434.70 Administrative WorkStation (Client AW), Central Controller, Dialer, Logger, CUIC, Rogger, and Peripheral Gateway (PG).)
Contact Center: Cisco / Calabrio Quality Management (QM) - Gold $434.70 Contact Center: Cisco / Calabrio Workforce Management (WFM) - Gold $386.40 Contact Center: Virtualized Voice Browser (VVB) - Gold $103.50 Contact Center: UCC Express (UCCX) / Finesse - Gold
$434.70
(Contact Center Express, Cisco Finesse, or IPIVR/VRU) | Contact Center: Cisco Unified Intelligence Center - Gold $432.54 Contact Center: SocialMiner - Gold $434.70
Contact Center: 2Ring Dashboards and Wallboards - Gold $434.70 Contact Center: Email Interaction Manager (EIM/WIM/CIM) - Gold $434.70 Contact Center: Enterprise Chat and Email (ECE) - Gold $434.70 Contact Center: eGain Analytics - Gold $386.40
Contact Center: ESNA Cloudlink - Gold $138.00
CVP: CVP Operations Console - Gold $386.40
CVP: SIP Proxy (CUSP) - Gold $193.10
CVP: Ingress Gateway - Gold $103.50
CVP: VXML Gateway - Gold $103.50
Bucher and Suter (Connector for Salesforce.com) - Gold $138.00 Managed Services UC Video
Rate
Cisco WebEx Meetings Server (CWMS) - Gold $379.50
Cisco WebEx Cloud Connected Audio - Gold $424.81
Cisco Meeting Place Express - Gold $379.50
UC Video: Cisco Meeting Server (CMS) - Gold $207.00
UC Video: Cisco Meeting Manager (CMM) - Gold $207.00
UC Video: Cisco Telepresence Content Server - Gold $379.50 UC Video: Expressway-C/ Expressway-E - Gold $207.00
UC Video: Telepresense Management Suite (TMS) - Gold $517.50 Cisco Webex Hybrid Directory Connector - Gold $207.00
UC Video: PEXIP Infinity / Infinity Connect Management Node - Gold $207.00 UC Video: PEXIP Infinity / Infinity Connect Conferencing Node - Gold $207.00 UC Video: MSE Chassis - Gold $138.00
UC Video: MCU MSE Blade - Gold $103.50
UC Video: Gateway (GW) MSE Blade - Gold $103.50
UC Video: Endpoint Management - Gold $69.00
UC Video: Telepresense Server Blade - Gold $103.50
UC Video: Telepresense MCU - Gold $103.50
Managed Additional Services
Rate
Managed Services Engineering $240.00
and Consulting
These rates are subject to re-evaluation after the initial 3-year contract term.
Time and materials support - out of scope services
Hourly price is $240
Recurring services are subject to monthly minimum fees and time and materials support is subject to additional terms Unscheduled after hours support is 2x hourly rate with a 2 hour minimum requirement Managed Services Application requires a specific Statement of Work executed between the customer and CDW •G. Managed cloud Other Professional Services
Role Hourly Rate
Associate Consulting Engineer $175.00
Consulting Engineer $215.00
Senior Consulting Engineer $225.00
Technical Lead / Principal Consulting Engineer $255.00
Enterprise Consulting Architect $255.00
Business Consulting Analyst $245.00
Project Administrator $165.00
Project Manager $210.00
Senior Project Manager $215.00
Enterprise Project Manager, PMO Lead $230.00
Program Manager $230.00
Technical Architect $350.00
Incident Responder/Forensic Analyst $350.00