GRANICUS
THIS IS NOT AN INVOICE Order Form
Prepared for
Merced, CA
Granicus Proposal for Merced, CA
ORDER DETAILS
repared By: Vanessa Melgarejo
hone:
Email: [email protected]
Order#: Q-519795
Prepared On: 08 Apr 2026
Expires On: 11 May 2026
ORDER TERMS
Currency: USD
Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.)
Current Subscription
End Date: 19 Dec 2026
Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
PRICING SUMMARY
The pricing and terms within this Proposal are specific to the products and volumes contained within this Proposal.
Existing Subscriptions
Solution Billing Quantity/Unit Annual Fee
Frequency
govAccess - Intranet Annual 1 Each $0.00
Boards and Commissions Annual 1 Each $10,878.08
Open Platform Suite Annual 1 Each $0.00
Legistar Annual 1 Each $13,304.77
GovMeetings Live Cast Annual 1 Each $13,840.14
Granicus Live Cast Encoding Software Annual 1 Each $1,669.50 Government Experience Service Cloud
Enhanced Annual 1 Each $47,909.22
(Up to 25000 Unique Contacts)
Open Platform Suite Annual 1 Each $0.00
One-Time Fees
Solution Billing Quantity/Unit
One-Time Fee
Frequency
eComment - Online Training Upon Delivery 1 Hours $0.00
eComment - Setup and Configuration Up Front 1 Each $0.00 SUBTOTAL: $0.00
New Subscription Fees
Period of Billing Quantity/ Annual Fee Prorated Fee
Solution
Performance Frequency Unit
eComment 01 May 2026 - 1 Each $2,991.75 $1,900.92
Annual
19 Dec 2026
SUBTOTAL: $2,991.75 | $1,900.92
• Please note, annual fees for new subscriptions will be prorated to align to Client's then-current billing term. Except for services sold on a volume basis, which must be consumed during the then current • Additional volume purchased herein will cover the period of 01 May 2026 - 19 Dec 2026 The additional volume and annual fees will be added to Merced, CA's current subscription and will be included in the next renewal period.
Order #: Q-519795
Prepared: 08 Apr 2026
G GRANICUS Order Form
Merced, CA
Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
PRODUCT DESCRIPTIONS
Solution Description
govAccess - Intranet govAccess Maintenance and Licensing includes the following for Intranet website(s) covered by the subscription:
• Monthly software updates
• Unlimited technical support (6:00 AM - 6:00 PM PT, Monday - Friday) • Access to training webinars and on-demand video library • Access to best practice webinars and resources
• Annual health check with research-based recommendations for website optimization
• The Intranet will be hosted on the Granicus' servers.
Boards and Commissions Boards and Commissions is a Software-as-a-Service (Saas) solution that enables government organizations to simplify the citizen application and appointment to boards process of the clerk's office. Boards and Commissions includes:
• Unlimited user accounts
• Unlimited boards, commissions, committees, and subcommittees • Unlimited storage of citizen applications
• Access to up to one (1) Boards and Commissions site
• Access to customizable, embeddable iFrame websites for displaying information to citizens
• Access to a customizable online citizen application form including board-specific questions
• Customizable forms for board details, appointment details, and internal tracking details
• Pre-designed document PDFs for applications, board details and rosters, and vacancy reports
• Downloadable spreadsheets for easy reporting
Optional custom templates for document or report generation may also be purchased for an additional fee.
Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage.
Legistar Legistar is a Software-as-a-Service (Saas) solution that enables government organizations to automate the entire legislative process of the clerk's office. Clerks can leverage Legistar to easily manage the entire legislative process from drafting files, through assignment to various departments, to Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
Solution Description
final approval. Legistar includes:
• Unlimited user accounts
• Unlimited meeting bodies and meeting types
• Unlimited data storage and retention
• Up to one (1) Legistar database
• Up to one (1) InSite web portal
GovMeetings Live Cast govMeetings Live Cast provides the ability to manage public meetings from anywhere, on almost any device using cloud based software and a Granicus Live Cast encoder. It will stream public meetings in HD, allow users to live index items, record and publish minutes, and provide archive videos for on-demand viewing.
Granicus Live Cast Encoding Granicus Live Cast Software will convert the video feed for video Software streaming on the web which will also record video and provides the MP4 file for archive playback.
Only used with the Live Cast encoder hardware and Live Cast solution.
Government Experience The annual subscription edition is an outcome-focused solution that Service Cloud Enhanced Increases online self-service, reduces calls, and drives more clicks to help constituents do business with you. Solution includes:
• Strategic Capabilities
• Designated Experience Partner
• Extended LMS Training On-demand
• Access to Services Catalog
• Quarterly CX Program Brief to Review Insights &
Recommendations
• Online Help Articles and Access to govCommunity
• Data Insights
• Community Satisfaction and Performance Monitoring
• Government Effectiveness Score
• Digital Experience Score
• Quality of Life Surveys
• In-app Reporting and Dashboards
• Connected Technology
• Service Web Portal
Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
Solution Description
• Enterprise Forms and Workflows (up to 100)
• Capabilities include: (1) Drag and drop form builder, (2) display logic, calculations, and payments, (3)
insights dashboard and form analytics, (4) unlimited
responses and ability 'to save and return', (5) data
connections and API access, and (6) up to 50GB file
uploads and 2,000 web API calls per hour and 20
custom documents per form, (7) workspaces and
advanced response workflows, (8) custom
documents (certificates, permits, formal letters, and
more), (9) form versioning and scheduling
• Outbound Communications
• Outreach mediums include unlimited email, up to
100k SMS/text messages, RSS feeds, and social
media integration to connect with target
audiences.
• Engagement and Sentiment Analysis (up to 10 projects) • Embeddable Project Finder
• Ongoing security updates
• Ongoing product updates and enhancements
• Product accessibility maintained perpetually
• 99.9% up-time guarantee
• Technical Support Reporting (quarterly)
• Live Escalation & Care Process
• Support Coverage & Response Time SLAs
• Severity Level 1: System unavailable - 1 hour
• Severity Level 2: Major system features unavailable,
no user workaround - 2 hours
• Severity Level 3: Major system features unavailable,
user workaround available - 5 hours
• Severity Level 4: Transactional issue, user workaround available - 12 hours
A "Unique Contact" is an individual that provides either an email address, phone number, or both. Additional fees for exceeding contracted Unique Contact tier will automatically be applied in arrears and adjusted for go- forward use at subscription renewal. Overages above 1M unique contacts are billed in increments of 100,000 Unique Contacts.
*SMS/text messages only available for US and UK customers.
Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
Solution Description
Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to ost agendas/documents, and index of archives. These are able to b blished and accessible throvah a searchable viewpag
eComment eComment reduces staff time by providing the ability to effortlessly collect and manage citizen input on agenda items. Citizens are allowed to either submit comments in regards to items or sign up to speak before o scheduled meeting.
eComment - Online Training Virtual training session with a Granicus professional services trainer.
Order #: Q-519795
Prepared: 08 Apr 2026
GRANICUS
Order Form
Merced, CA
TERMS & CONDITIONS
• This quote, and all products and services delivered hereunder are governed by the terms located at https://granicus.com/legal/licensing, including any product-specific terms included therein (the "License Agreement"). If your organization and Granicus has entered into a separate agreement or is utilizing a contract vehicle for this transaction, the terms of the License Agreement are incorporated into such separate agreement or contract vehicle by reference, with any directly conflicting terms and conditions being resolved in favor of the separate agreement or contract vehicle to the extent applicable. • If submitting a Purchase Order, please include the following language: The pricing, terms and conditions of quote Q-519795 dated 08 Apr 2026 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. • This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice.
It is the responsibility of Merced, CA to provide applicable exemption certificate(s). • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription.
• Client will be invoiced for use of any product or service measured or capped by volume or amount of usage that exceeds the permitted amount set forth in this Quote at the same cost or rate set forth herein.
Order #: Q-519795
Prepared: 08 Apr 2026
G ) GRANICUS
Order Form
Merced, CA
BILLING INFORMATION
Billing Contact: Purchase Order [] - No
Required? I ]-Yes
Billing Address: PO Number:
If PO required
Billing Email: Billing Phone:
If submitting a Purchase Order, please include the following language:
The pricing, terms, and conditions of quote Q-519795 dated 08 Apr 2026 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order.
AGREEMENT AND ACCEPTANCE
By signing this document, the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms.
Merced, CA
Signature:
Name:
Title:
Date:
APPROVED AS TO FORM:
Can well 4-8-204
City Attorney-City of Merced
Order #: Q-519795
Prepared: 08 Apr 2026