QUOTE-3511433
MERCED POLICE DEPT
06/15/2026
The design, technical, pricing, and other information (“Information”) furnished with this submission is confidential proprietary information of Motorola Solutions, Inc. or the Motorola Solutions entity providing this quote (“Motorola”) and is submitted with the restriction that it is to be used for evaluation purposes only. To the fullest extent allowed by applicable law, the Information is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the Information without the express written permission of Motorola.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Solutions, Inc. All rights reserved.
Billing Address:
MERCED POLICE DEPT, CITY OF
611 W 22ND ST
MERCED, CA 95340
US
Shipping Address:
MERCED POLICE DEPT, CITY OF
611 W 22ND ST
MERCED, CA 95340
US
Quote Date:06/15/2026
Expiration Date:08/21/2026
Quote Created By:
David Redus
Sr Account Manager
david.redus@
motorolasolutions.com
727-365-8688
End Customer:
MERCED POLICE DEPT
Lt. Leon Pintabona
[email protected]
209-769-7182
Payment Terms:30 NET
Line
#
Item Number
Description
Qty
Term
List Price
Sale Price
Ext. Sale Price
BRINC
1 DSBCRDFR1TO
RESPONDER SINGLE SITE
DFR TAKEOFF
2 $0.00
$0.00
$0.00
2 PSV00S06087A
RESPONDER SINGLE SITE
TAKEOFF INSTALLATION
2 Included
Included
Included
3 PSV00S06086A
RESPONDER SINGLE SITE
TAKEOFF TRAINING
2 Included
Included
Included
4 PSV00S06085A
RESPONDER SINGLE SITE
DFR TAKEOFF HW
2 Included
Included
Included
5 SSV00S06157A
RESPONDER SINGLE SITE
DFR TAKEOFF PROGRAM*
2 1 YEAR
$0.00
$0.00
$0.00
6 SSV00S06125A
RESPONDER SINGLE SITE
DFR SOFTWARE*
2 1 YEAR
$0.00
$0.00
$0.00
7 SSV00S06156A
RESPONDER SINGLE SITE
DFR TAKEOFF
SUBSCRIPTION*
2 1 YEAR
$0.00
$0.00
$0.00
8 SSV00S06126A
RESPONDER SINGLE SITE
DFR WARRANTY*
2 1 YEAR
$0.00
$0.00
$0.00
BRINC
9 PSV00S05801A
RESPONDER SINGLE SITE
REFRESH 1
2 Included
Included
Included
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Line
#
Item Number
Description
Qty
Term
List Price
Sale Price
Ext. Sale Price
10 SSV00S06125A
RESPONDER SINGLE SITE
DFR SOFTWARE*
2 3 YEAR
$0.00
$0.00
$0.00
11 SSV00S05776A
RESPONDER SINGLE SITE
DFR SUBSCIPTION*
2 3 YEAR
$239,996.88
$221,706.23
$443,412.46
12 SSV00S06126A
RESPONDER SINGLE SITE
DFR WARRANTY*
2 3 YEAR
$0.00
$0.00
$0.00
Subtotal
$443,412.46
Tax
$36,581.53
Grand Total
$479,993.99(USD)
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Pricing Summary
Payment Term Upfront Sale Price
Upfront Costs*
$0.00
Upfront Subscription Fee
BRINC Annually $0.00
Sub Total: $0.00
Payment Term Sale Price Annual Sale Price
Year 2 Subscription Fee
BRINC Annually $147,804.15 $147,804.15
Year 3 Subscription Fee
BRINC Annually $147,804.15 $147,804.15
Year 4 Subscription Fee
BRINC Annually $147,804.15 $147,804.15
Sub Total: $443,412.46
Grand Total System Price (Inclusive of Upfront and Annual Costs) $443,412.46 *Upfront costs include the cost of Hardware, Accessories and Implementation, where applicable.
Notes:
● The Pricing Summary is a breakdown of costs and does not reflect the frequency at which you will be invoiced.
●
Additional information is required for one or more items on the quote for an order.
●
This quote contains items with approved price exceptions applied against them.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Merced Police Department
611 W. 22nd Street Merced, Ca 95340
Lt. Pintabona
3511433
06/23/2026
David Redus
Sr. Manager
06/23/2026
FEATURE DESCRIPTION - BRINC RESPONDER
RESPONDER
The world’s first purpose-built 911 response drone, Responder is a powerful aerial tool made right here in the USA for public safety agencies.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Solution Description - Drone
as
First
Responder
How It Works
Utilizing strategically positioned drones operated by remote pilots, the BRINC DFR solution provides
advanced
air
support
capabilities
.
These drones are designed to arrive on scene ahead of traditional patrol units, delivering real-time
situational
awareness
and
enhancing
response
effectiveness.
01 Call for service received.
02 Drone automatically responds.
03 Drone provides live video feed with the capability for two way communication.
04 Drone autonomously returns to Station and lands.
Confidential Restricted
1 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Measures of Success
Agencies adopting Drone as First Responder (DFR) programs have seen significant improvements
in
response
times,
situational
awareness,
and
resource
efficiency.
By
deploying
drones
within
seconds
of
an
emergency
call,
agencies
can
assess
incidents
faster,
reduce
risks
to
first
responders,
and
make
data-driven
decisions
that
enhance
public
safety.
● 70 seconds - average on scene availability ● 25% of calls resolved without dispatching officers ● 54% quicker human response times as drones clear non-priority calls ● More than 700 public safety agencies fly BRINC drones With the BRINC Drone as First Responder solution public safety agencies will see an immediate
impact
Increase Officer Safety Reduce Use of Force Deliver Lifesaving Payloads
Get eyes and ears in dangerous situations without risking lives and before officers arrive Create distance and slow down the speed of operations with technology Make Narcan, AEDs, EpiPens and other equipment available anywhere in seconds
Confidential Restricted
2 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
DFR Solution Overview
BRINC builds drone solutions for public safety agencies that empower first responders with technology
to
safeguard
their
communities.
Integrated Software Solution
Confidential Restricted
3 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Hardware
Responder
The world’s first purpose-built 911 response drone, Responder is a powerful aerial tool made right
here
in
the
USA
for
public
safety
agencies.
Confidential Restricted
4 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Responder Station
The Responder Station launches, protects and recharges Responder drones.
Confidential Restricted
5 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
DFR Infrastructure
BRINC provides additional infrastructure to make your DFR operations more reliable through redundancy
and
advanced
BVLOS
operations.
We
cover
the
installation
and
maintenance
for
all
DFR
infrastructure
elements.
Confidential Restricted
6 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
Services
DFR Safeguard Program
Unlimited Repair and Replace. You own the hardware. When upgraded, the Unlimited Repair and
Replace
warranty
transfers
to
the
latest
hardware.
MISSION-CRITICAL. MISSION-RELIABLE. MISSION-READY.
Drone destroyed during a mission? With Unlimited
Repair & Replace, first you get a loaner, then you get a new unit.
Safeguard ensures operational success
Confidential Restricted
7 of
7 QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
FEATURE DESCRIPTION - BRINC LEMUR 2
LEMUR 2
Designed to enter dangerous situations and keep people safe, Lemur 2 is the ultimate tool to gain intel, communicate, and de-escalate.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
STATEMENT OF WORK - BRINC DRONE AS A FIRST RESPONDER
IMPLEMENTATION
Motorola is providing the BRINC solution, as set ou t below.
BRINC Drone as First Responder (DFR) Implementation
Term : This SOW is effective as of the Effective Date and will continue unless terminated earlier pursuant to the Agreement.
This Statement of Work (“SOW”) is governed by the A greement (the “Agreement”) entered into between Mot orola and Customer. All definitions not defined herein shall have the meaning set forth in the Agreement (including its addenda or riders). In the event of a direct conflict between this SOW and the Agreement, this SOW wil l control solely with respect to the services and deliverables described herein. Terms used but not defined in t his SOW have the meanings set forth in the Agreement.
PURPOSE & SCOPE
This SOW defines the roles, responsibilities, deliverables, acceptance criteria, and project governance for the implementation of a Drone as First Responder (DFR) program powered by BRINC LiveOps software and BRINC UAS hardware. The objective is to deploy an operational DFR capability, including fixed launch sites, teleoperations (where applicable), training, and support.
DEFINITIONS
DFR : Drone as First Responder operational model, designed to enable rapid Unmanned Aircraft System (UAS) response to calls for service.
Go-Live : The date on which the Customer begins live operat ional use of the BRINC DFR solution.
CIQ : Customer Input Questionnaire used to capture configuration, networking, and deployment specifics.
DESCRIPTION OF SERVICES
Implementation Services
BRINC will perform the implementation tasks described herein to prepare the Customer’s environment for full DFR functionality, including the following:
DFR Solution Design & Configuration (subdomain cre ation, network configuration, geofencing, RF/EMF analysis).
Hardware & Software Deployment (BRINC UAS, docking station if applicable, LiveOps SaaS activation). Training for System Administrators, Pilots in Comm and (PIC), and Teleoperators. Support (24x7x365).
Project Documentation & Handover (CIQ, IP plans).
Warranty and Replacement Policy:
BRINC offers the Warranty and Replacement Policy for Equipment sold to Customer pursuant to the Agreem ent that is manufactured or supplied by BRINC (the “BRINC Equipment”), as set forth on Schedule A.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
SYSTEM REQUIREMENTS
The Hosted Services are cloud-based and provided ov er the internet. Customer must provide all equipment and software necessary to connect to the Services, including:
Dedicated bandwidth minimum of 30 Mbps upload and 30 Mbps download at each teleoperator and launch site location, with IT firewall profile configuration allowing required ports/IP ranges for BRINC internet traffic. DFR launch and related infrastructure sites provid ed and equipped as specified in Schedule C. Part 107 certified pilots (or equivalent regulator y authorization). Hardware required to support BRINC operations (abi lity to launch browser).
ROLES & RESPONSIBILITIES
BRINC Obligations.
Motorola will engage BRINC to provide:
Project Management
- Lead project planning, execution, reporting, and c losure. - Coordinate technical clarification, CIQ completion , configuration, staging, deployment, and acceptance activities.
Configuration Documentation
- Provide BRINC configuration documents and coordina te with Customer IT on necessary settings. Support
- Provide 24x7x365 support channels (Intercom, phone , email) through BRINC, as set forth on Schedule B. Limitations / Disclaimers
- BRINC procures cloud hosting from third-party vend ors and is not responsible for interruptions or breaches caused by such providers, subject to applicable law and the Agreement. Solution Design & Environment Prep
- Create a unique subdomain/URL for Customer access.
- Collaborate with Customer IT on firewall, port, an d IP configuration for LiveOps. - Conduct RF/EMF analysis and launch area testing to validate flight operations, geofenced areas, and interference mitigation.
Software Activation & Configuration
- Enable BRINC Drone Software on the Customer’s netw ork, create Customer accounts, and provide admin access using Authorized User information.
- Provision BRINC LiveOps SaaS, including admin port al access, telemetry, error/warning notifications, and PIC/teleoperator data capture.
Hardware
- Recommend proper hardware requirements and deploym ent architecture for the DFR program. Training
- Deliver on-site and/or remote training for adminis trators, PICs, and teleoperators, covering BRINC hardware, LiveOps, geofencing, emergency override, and DFR best practices. Documentation
- Deliver CIQ, IP plans, configuration documents, an d final project close-out documentation. Out of Scope (unless separately contracted):
- Management of on-site resources used during instal lation. This includes resources to add or build required infrastructure (pre-install) to accommodate base STATION placement or RF Infrastructure at strategic regional locations. This could include non-customer sites requiring an MOU driven by customer.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
- Implementation/management of Customer’s networking equipment, routing/switching, or third-party systems not listed herein.
- Configuration changes requested after CIQ sign-off (unless via approved change order). - Ongoing operations beyond specified support, inclu ding remote operations, unless contracted as Managed Services.
Customer Obligations.
Customer will provide the following:
Program Governance
- Appoint a Project Manager to manage user access, r etention periods, and public data visibility; act as primary point of contact.
Regulatory Compliance
- Obtain and maintain FAA waivers, CoAs, and other r egulatory approvals required for DFR operations (Motorola Managed Services may assist as agreed).
- Ensure Part 107 certified pilots and appropriate S OP/SRM/PPE are in place. Technical Readiness
- Provide required infrastructure, bandwidth (≥30 Mb ps up/down at teleoperator and launch sites), LTE fallback, firewall configurations, electrical, and other prerequisites. Deployment Requirements & Site Prep
- Meet site preparation, power, environmental, mount ing/security, airspace, maintenance access, and backup landing zone requirements as outlined in Sch edule C. Accounts & Security
- Provide Authorized User emails; maintain account/p assword security; promptly notify Motorola/BRINC of security issues.
Operations & Data
- Properly configure and use the services; secure, p rotect, and back up content; implement encryption and routine archiving as needed.
ASSUMPTIONS
The Services are provided under the following assum ptions:
Customer will meet all system requirements and mai ntain them during the term. Material scope changes post-CIQ require a change o rder (fees/timeframe adjustments may apply). DFR docking station and infrastructure (if include d) will be installed only after Customer meets the prerequisites defined in Schedule C.
EXCLUSIONS.
Unless expressly stated, the following are excluded from the Services:
Customer network hardware configuration and mainte nance. Third-party platform licensing not listed herein.
Long-term managed operations.
Post-CIQ configuration changes without a change or der.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
TRAINING
BRINC will provide the following training:
Flight Hardware Training: Manual RC flight basics, emergency override maneuvers, hardware limitations . BRINC Software Training: Admin overview, safety fe atures, geofence editor usage, teleoperation basics . Operational Validation: Test flights within geofen ced areas; validate launch/landing reliability.
ACCEPTANCE CRITERIA
The solution will be deemed accepted (“Final Acceptance”) upon:
Successful completion of agreed work packages and test flights demonstrating DFR functionality, as set forth on Schedule D.
Delivery of all documentation (CIQ, IP plans, admi n portal credentials, configuration docs). Go-Live commencement.
Resolution (or documented plan) for any material i ssues blocking operational use.
SUPPORT & SLAS
BRINC provide the following support Services:
Go-Live Support: 8 weeks post-implementation.
Ongoing Support: 24x7x365 via Intercom, phone, and email; on-site support if issues cannot be resolve d virtually.
Data Handling: Data will not be intentionally del eted prior to termination; however, certain media ( e.g., video/images >30 days) may be deleted per platform policy (adjust to your policy). Support Program set forth on Schedule B
SCHEDULE A – BRINC EQUIPMENT WARRANTY & REPLACEMENT POLICY Hardware Warranty. Motorola warrants that BRINC Eq uipment is free from defects in workmanship and materials for one year from the date of Customer’s receipt. For BRINC Equipment purchased by Customer under the BRINC Support Program, Motorola warrants such BRINC Equipment is free from defects in workmanship and materials from the date of Customer ’s receipt for the duration of the BRINC Support Program term.
Disclaimers. Except as expressly provided herein, BRINC and Moto rola provides all BRINC Equipment and BRINC Services "AS IS," without any warranty of any kind, either express or implied, including without limitation the implied warranties of mercha ntability, fitness for a particular purpose and non- infringement. Non-BRINC Materials are not covered b y the limited hardware warranty described in Section 1 of this Schedule above and are only subje ct to the warranties of the third-party provider or manufacturer.
Claims. If BRINC or Motorola receives a valid warr anty claim for BRINC Equipment during the limited hardware warranty term, BRINC’s and Motorola’s sole responsibility is to repair or replace such BRINC Equipment with the same or like BRINC Equipment, at BRINC’s or Motorola’s option, as applicable. A replacement BRINC Equipment will be new or like new. The limited hardware warranty of the replacement BRINC Equipment will be the longer of (a) the remaining limited hardware warranty term of the original BRINC Equipment or (b) 90-days from the date of repair or replacement. Exclusions. BRINC’s limited hardware warranty excl udes damage related to: (a) failure to follow BRINC Equipment use instructions, including those set forth in the applicable BRINC Equipment documentation; (b) BRINC Equipment used with equipment not manufacture d or recommended by BRINC; (c) abuse, misuse, or intentional damage to the BRINC Equipment; (d) forc e majeure; (e) BRINC Equipment repaired or modified by persons other than BRINC, without BRINC’s written permission; (f) BRINC Equipment with a defaced or
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
removed serial number; or (g) Customer’s or its Authorized User’s failure to complete training from BRINC on operating and flying the BRINC Equipment prior to Customer’s or its Authorized User’s use of the BRINC Equipment. BRINC’s limited hardware warranty will be void if Customer resells BRINC Equipment. Replacement BRINC Equipment. BRINC or Motorola may permit Customer to exchange BRINC Equipment or a part thereof. In such events, subject to Section 4 of this Schedule, the replacement BRINC Equipment or part thereof will become Customer’s property, and the replaced Equipment or part thereof will become Motorola’s or BRINC’s property, as applicable. Before delivering BRINC Equipment for any BRINC Service s (including replacement services), Customer must dow nload BRINC Equipment data and retain a copy. BRINC is not responsible for any loss of software, data, or other information contained in storage media or any part of the BRINC Equipment sent to BRINC for BRINC Service s.
Spare BRINC Equipment. At BRINC’s or Motorola’s re asonable discretion, as applicable, BRINC or Motoro la may provide Customer a predetermined number of spar e BRINC Equipment. Spare BRINC Equipment is intended to replace broken or non-functioning units while BRINC or Motorola repairs or replaces the broken or non-functioning units through the warranty return process. Title and risk of loss for all spare BRINC Equipment shall pass to Customer in accordance with the Agreement.
SCHEDULE B – BRINC SUPPORT PROGRAM
If the Customer purchases BRINC Support Program or a bundle including BRINC Support Program, this appe ndix applies.
BRINC Support Program. The “BRINC Support Program” is an extended full-service warranty that starts on the Subscription commencement date and terminates a s detailed in the Proposal. The extended warranty includes (i) unlimited repairs on BRINC Equipment and (ii) for any BRINC Equipment that cannot be repa ired, up to 1 replacement per year for the Responder and Guardian Camera payload, and unlimited replacements for any other BRINC Equipment that BRINC is unable to repair between hardware Upgrades (as defined below). Customer is to return the destroyed device or provide reasonable documentation that the device was destroyed (i.e. pictures or video). The BRINC Support Program is available to agencies only upon compl etion of BRINC certified training on the associated product or service. BRINC Support Program Upgrade. If Customer has no outstanding payment obligations and purchased BRINC Support Program, BRINC will provide Customer a new BRINC Lemur, Responder or Guardian Drone, corresponding Stations and/or BRINC Ball as schedul ed in the Proposal (“Upgrade”). If Customer purchased BRINC Support Program, BRINC will provide an upgrad e that is the same or like BRINC Device, at BRINC’s option. BRINC makes no guarantee the Upgrade will u tilize the same accessories. Upgrades exclude new products that BRINC introduces and markets as disti nct products or applications. New or additional BRINC products and applications, as well as any BRINC professional services are not included. Neither BRINC nor Motorola will offer any warranty for such BRINC Equ ipment that has been replaced with an Upgrade, and will have no liability for any damages relating to the use of such BRINC Equipment. BRINC and Motorola will not and have no obligation to provide Upgrades once the BRINC Support Program terminates for any reason. Upgrade Delay. BRINC may ship the Upgrades as sche duled in the Proposal without prior confirmation from Agency. BRINC may ship the final Upgrades as schedu led in the Proposal 60 days before the end of the Subscription Term without prior confirmation from Customer. Upgrade Change. If Customer wants a different BRIN C Equipment model from the Upgrade offered by BRINC, Customer must pay the price difference betwe en the MSRP for the desired BRINC Equipment and the MSRP for the Upgrade. If the model Customer desires has an MSRP less than the MSRP of the offered Upgrade, Motorola will not provide a refund. The MSRP is the MSRP in effect at the time of the Upgrade . Firmware Updates. BRINC will provide Updates to BR INC Equipment firmware for as long as a BRINC Equipment is part of an active Support Program. An “Update” can be either (i) a generally available release that BRINC makes available from time to time, or (ii) a new version of BRINC software and/or firmware that enhance features and functionality, as solely determined by BRINC. Original BRINC Device. Following receipt of an Upg rade, Customer will retain the original BRINC Devic es, provided that: (i) Customer cannot resell, gift, or donate the BRINC Devices; (ii) Customer will not a llow the
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800
BRINC Devices to be used for personal use; (iii) Customer must retain direct custody and control of th e BRINC Devices; and (iv) BRINC will offer no warranty for those BRINC Devices and will have no liabilit y for any damages relating to the use of such BRINC Devic es (as the warranty for such devices will have shifted to the Upgrade).
SCHEDULE C – CUSTOMER DEPLOYMENT REQUIREMENTS (DFR SITE & DOCK READINESS) Site Preparation
Base STATION Infrastructure: Safe accessibility; m inimum surface area (16’ x 16’), adequate load support (≥360 lbs), unobstructed view of the sky. Station placement must be possible via ground transport, crane, or walking access with standard door clearance. Power and network access as specified below. RF Site Infrastructure: Safe accessibility; minimu m surface area for Non-Penetrating RF Pole (6’ x 6’), or appropriate Penetrating RF Wall Mount (with mounting hardware preinstalled as directed by BRINC). Both RF options must have an unobstructed 360° view of the geographical flight area (i.e. RF array above all obstructions) and installed away from other high powered RF or cellular antennae. RF access must be possible via standard door clearance or roof hatch. Power and network access as specified below.
Power
Continuous 110V/20A (outdoor rated plugs/protectio n), surge protection, battery backup where possible to ensure 100% uptime, proper grounding (≤10Ω).
Network/Backhaul
Dedicated hard-wired internet access with LTE or s imilar fallback preferred, properly configured firewall rules, outdoor IP-rated connectors and wiring.
Environmental & Physical Security
Weatherproofing, secure mounting, controlled acces s.
Flight Safety & Airspace
No-fly zones reviewed; documented RF/geofencing co mpliance; defined backup landing area.
Maintenance Access
Routine access, maintenance plan for cleaning, bat tery management, firmware updates.
Documentation & Compliance
Site layout, network diagrams, operational SOP, pe rmits/insurance, logging/ticketing for incidents.
Backup Safe Landing Area
Required: 16’ diameter area, clear view of the sky with obstruction-free vertical corridor above, clearly marked, traffic restricted. Preferred: Same altitude as station.
SCHEDULE D – ACCEPTANCE TEST PLAN (ATP)
Functional Tests
LiveOps connectivity, drone telemetry, flight log validation, geofence enforcement.
Operational Tests
Launch/land cycles, teleoperation handoff (if appl icable), emergency failsafe procedures.
QUOTE-3511433
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.
Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800