Agenda packet — Finance Committee, January 26, 2026 (part 2 of 2)

PRICE TABLES

SERVICE LOCATIONS
Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
1 Modesto Police Department - Main Police Building | 600 10th Street, Modesto (bi-weekly service) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
2 Modesto Police Department - Main Police Building | 600 10th Street, Modesto (bi-weekly service) 20 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $200.00
3 Modesto Police Department - Main Police Building | 600 10th Street, Modesto (bi-weekly service) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
4 Modesto Police Department - Main Police Building | 600 10th Street, Modesto (bi-weekly service) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
5 Modesto Police Department - Police Operations | 601 11th Street Modesto (bi-weekly service) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
6 Modesto Police Department - Police Operations | 601 11th Street Modesto (bi-weekly service) 11 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $110.00
7 Modesto Police Department - Police Operations | 601 11th Street Modesto (bi-weekly service) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
8 Modesto Police Department - Police Operations | 601 11th Street Modesto (bi-weekly service) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
9 Modesto Police Department - Property & Evidence Building | 12th & F Streets, Modesto (bi-weekly service)
1 Trip Fee EA 20" x 20" x
36"
$20.00 $20.00
10 Modesto Police Department- Property & Evidence Building | 12th & F Streets, Modesto (bi-weekly service)
4 Bin Service
Charge (ea)
EA 20" x 20" x
36"
$10.00 $40.00
11 Modesto Police Department- Property & Evidence Building | 12th & F Streets, Modesto (bi-weekly service)
1 Additional
Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

Page 17 ends

Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
12 Modesto Police Department - Property & Evidence Building | 12th & F Streets, Modesto (bi-weekly service)
1 Initial Setup EA 20" x 20" x
36"
$0.00 $0.00
13 City Clerk's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly service) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
14 City Clerk's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly service) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
15 City Clerk's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly service) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
16 City Clerk's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly service) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
17 City Manager's Office | 1010 10th Street, Modesto 6th Floor (Quarterly service) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
18 City Manager's Office | 1010 10th Street, Modesto 6th Floor (Quarterly service) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
19 City Manager's Office | 1010 10th Street, Modesto 6th Floor (Quarterly service) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
20 City Manager's Office | 1010 10th Street, Modesto 6th Floor (Quarterly service) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
21 Finance Department - Accounting Division | 1010 10th Street, Modesto 5th Floor (Quarterly service) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
22 Finance Department - Accounting Division | 1010 10th Street, Modesto 5th Floor (Quarterly service) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
23 Finance Department - Accounting Division | 1010 10th Street, Modesto 5th Floor (Quarterly service) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
24 Finance Department - Accounting Division | 1010 10th Street, Modesto 5th Floor (Quarterly service) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
#4..
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

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Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
25 Public Works - Fleet Division | 1609 8th Street, Modesto, CA 95354 (as needed) 1 Trip Fee EA 64 Gallon Tote
$20.00 $20.00
26 Public Works - Fleet Division | 1609 8th Street, Modesto, CA 95354 (as needed) 1 Bin Service Charge (ea)
EA 64 Gallon
Tote
$25.00 $25.00
27 Public Works - Fleet Division | 1609 8th Street, Modesto, CA 95354 (as needed) 1 Additional Bin Charge
EA 64 Gallon
Tote
$25.00 $25.00
28 Public Works - Fleet Division | 1609 8th Street, Modesto, CA 95354 (as needed) 1 Initial Setup EA 64 Gallon Tote
$0.00 $0.00
29 Information Technology | 1010 10th Street, Modesto 5th Floor (as needed) 1 Trip Fee EA 64 Gallon Tote
$20.00 $20.00
30 Information Technology | 1010 10th Street, Modesto 5th Floor (as needed) 1 Bin Service Charge (ea)
EA 64 Gallon
Tote
$25.00 $25.00
31 Information Technology | 1010 10th Street, Modesto 5th Floor (as needed) 1 Additional Bin Charge
EA 64 Gallon
Tote
$25.00 $25.00
32 Information Technology | 1010 10th Street, Modesto 5th Floor (as needed) 1 Initial Setup EA 64 Gallon Tote
$0.00 $0.00
33 Community & Economic Development | 1010 10th Street, Modesto 3rd Floor (quarterly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
34 Community & Economic Development | 1010 10th Street, Modesto 3rd Floor (quarterly services) 3 Bin Service Charge (ea)
EA 20" x 20" x
36"
$25.00 $75.00
35 Community & Economic Development | 1010 10th Street, Modesto 3rd Floor (quarterly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$25.00 $25.00
36 Community & Economic Development | 1010 10th Street, Modesto 3rd Floor (quarterly services) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
37 Human Resource Department | 1010 10th Street, Modesto 2nd Floor (bi-weekly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
#4..
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

Page 19 ends

Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
38 Human Resource Department | 1010 10th Street, Modesto 2nd Floor (bi-weekly services) 3 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $30.00
39 Human Resource Department | 1010 10th Street, Modesto 2nd Floor (bi-weekly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
40 Human Resource Department | 1010 10th Street, Modesto 2nd Floor (bi-weekly services) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
41 Finance - Revenue Collection and Compliance Division | 1010 10th Street, Modesto 2nd Floor (Monthly services)
1 Trip Fee EA 20" x 20" x
36"
$20.00 $20.00
42 Finance - Revenue Collection and Compliance Division | 1010 10th Street, Modesto 2nd Floor (Monthly services)
4 Bin Service
Charge (ea)
EA 20" x 20" x
36"
$10.00 $40.00
43 Finance - Revenue Collection and Compliance Division | 1010 10th Street, Modesto 2nd Floor (Monthly services)
1 Additional
Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
44 Finance - Revenue Collection and Compliance Division | 1010 10th Street, Modesto 2nd Floor (Monthly services)
1 Initial Setup EA 20" x 20" x
36"
$0.00 $0.00
45 McHenry Museum | 1402 I Street, Modesto (Quarterly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
46 McHenry Museum | 1402 I Street, Modesto (Quarterly services) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
47 McHenry Museum | 1402 I Street, Modesto (Quarterly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
48 McHenry Museum | 1402 I Street, Modesto (Quarterly services) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
49 Utilities Department - Water Services | 4240 Litt Road, Modesto (Quarterly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
50 Utilities Department - Water Services | 4240 Litt Road, Modesto (Quarterly services) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
#4..
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

Page 20 ends

Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
51 Utilities Department - Water Services | 4240 Litt Road, Modesto (Quarterly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
52 Utilities Department - Water Services | 4240 Litt Road, Modesto (Quarterly services) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
53 Utilities Department - Wastewater Services | 1221 Sutter Ave, Modesto (bi-weekly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
54 Utilities Department - Wastewater Services | 1221 Sutter Ave, Modesto (bi-weekly services) 2 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $20.00
55 Utilities Department - Wastewater Services | 1221 Sutter Ave, Modesto (bi-weekly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
56 Utilities Department - Wastewater Services | 1221 Sutter Ave, Modesto (bi-weekly services) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
57 Modesto Fire Administration | 409 12th Street, Modesto CA 95354 (as needed) 1 Trip Fee EA 64 Gallon Tote
$20.00 $20.00
58 Modesto Fire Administration | 409 12th Street, Modesto CA 95354 (as needed) 1 Bin Service Charge (ea)
EA 64 Gallon
Tote
$25.00 $25.00
59 Modesto Fire Administration | 409 12th Street, Modesto CA 95354 (as needed) 1 Additional Bin Charge
EA 64 Gallon
Tote
$25.00 $25.00
60 Modesto Fire Administration | 409 12th Street, Modesto CA 95354 (as needed) 1 Initial Setup EA 64 Gallon Tote
$0.00 $0.00
61 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
62 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
63 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
#4..
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

Page 21 ends

Line Item Description Quantity Service Unit of
Measure
Bin Size Unit Cost Total
64 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Initial Setup EA 20" x 20" x 36"
$10.00 $10.00
65 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Trip Fee EA 64 Gallon Tote
$20.00 $20.00
66 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Bin Service Charge (ea)
EA 64 Gallon
Tote
$25.00 $25.00
67 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Additional Bin Charge
EA 64 Gallon
Tote
$25.00 $25.00
68 City Attorney's Office | 1010 10th Street, Modesto 6th Floor (bi-weekly services) 1 Initial Setup EA 64 Gallon Tote
$0.00 $0.00
69 Parks, Recreation & Neighborhood | 1010 10th Street, Modesto 4th Floor (as needed) 1 Trip Fee EA 20" x 20" x 36"
$20.00 $20.00
70 Parks, Recreation & Neighborhood | 1010 10th Street, Modesto 4th Floor (as needed) 1 Bin Service Charge (ea)
EA 20" x 20" x
36"
$10.00 $10.00
71 Parks, Recreation & Neighborhood | 1010 10th Street, Modesto 4th Floor (as needed) 1 Additional Bin Charge
EA 20" x 20" x
36"
$10.00 $10.00
72 Parks, Recreation & Neighborhood | 1010 10th Street, Modesto 4th Floor (as needed) 1 Initial Setup EA 20" x 20" x 36"
$0.00 $0.00
73 Parks, Recreation & Neighborhood - Park Operations | 501 N Jefferson St. CA 95354 (as needed) 1 Trip Fee EA 64 Gallon Tote
$20.00 $20.00
74 Parks, Recreation & Neighborhood - Park Operations | 501 N Jefferson St. CA 95354 (as needed) 1 Bin Service Charge (ea)
EA 64 Gallon
Tote
$25.00 $25.00
75 Parks, Recreation & Neighborhood - Park Operations | 501 N Jefferson St. CA 95354 (as needed) 1 Additional Bin Charge
EA 64 Gallon
Tote
$25.00 $25.00
76 Parks, Recreation & Neighborhood - Park Operations | 501 N Jefferson St. CA 95354 (as needed) 1 Initial Setup EA 64 Gallon Tote
$0.00 $0.00
#4..
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[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
IFB No. IFB-00010RB
Shredding Services
[PACIFIC STORAGE COMPANY] RESPONSE DOCUMENT REPORT
Invitation For Bid - Shredding Services

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MEDIA DESTRUCTION
Line Item Description Quantity Unit of
Measure
Unit Cost Total
1 CDs 1 EA $0.25 $0.25
2 VHS Tapes 1 EA $1.00 $1.00
3 Cassette tapes 1 EA $0.25 $0.25
4 Universal Series Bus (USB) 1 EA $1.00 $1.00
5 Solid State Drives (SSD) 1 EA $10.00 $10.00
6 Hybrid Hard Drives(HHD) 1 EA $10.00 $10.00
7 Minimum Pickup Fee for Laptop Destruction 1 EA $250.00 $250.00 #4..
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City of Modesto
IFB‐00010RB Shredding Services Cost Abstract
Line
Item Description Quantity
Unit of
Measure Unit Cost Total Service Bin Size
1 Modesto Police Department ‐ Main Police Building |
600 10th Street, Modesto (bi‐weekly service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 2 Modesto Police Department ‐ Main Police Building |
600 10th Street, Modesto (bi‐weekly service) 20 EA $10.00 $200.00 Bin Service Charge (ea) 20" x 20" x 36" 3 Modesto Police Department ‐ Main Police Building |
600 10th Street, Modesto (bi‐weekly service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 4 Modesto Police Department ‐ Main Police Building |
600 10th Street, Modesto (bi‐weekly service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 5 Modesto Police Department ‐ Police Operations |
601 11th Street Modesto (bi‐weekly service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 6 Modesto Police Department ‐ Police Operations |
601 11th Street Modesto (bi‐weekly service) 11 EA $10.00 $110.00 Bin Service Charge (ea) 20" x 20" x 36" 7 Modesto Police Department ‐ Police Operations |
601 11th Street Modesto (bi‐weekly service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 8 Modesto Police Department ‐ Police Operations |
601 11th Street Modesto (bi‐weekly service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 9 Modesto Police Department ‐ Property & Evidence
Building | 12th & F Streets, Modesto (bi‐weekly
service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36"
10 Modesto Police Department‐ Property & Evidence
Building | 12th & F Streets, Modesto (bi‐weekly
service) 4 EA $10.00 $40.00 Bin Service Charge (ea) 20" x 20" x 36" 11 Modesto Police Department‐ Property & Evidence
Building | 12th & F Streets, Modesto (bi‐weekly
service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 12 Modesto Police Department ‐ Property & Evidence
Building | 12th & F Streets, Modesto (bi‐weekly
service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 13 City Clerk's Office | 1010 10th Street, Modesto 6th
Floor (bi‐weekly service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 14 City Clerk's Office | 1010 10th Street, Modesto 6th
Floor (bi‐weekly service) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 15 City Clerk's Office | 1010 10th Street, Modesto 6th
Floor (bi‐weekly service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 16 City Clerk's Office | 1010 10th Street, Modesto 6th
Floor (bi‐weekly service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 17 City Manager's Office | 1010 10th Street, Modesto
6th Floor (Quarterly service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 18 City Manager's Office | 1010 10th Street, Modesto
6th Floor (Quarterly service) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 19 City Manager's Office | 1010 10th Street, Modesto
6th Floor (Quarterly service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 20 City Manager's Office | 1010 10th Street, Modesto
6th Floor (Quarterly service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 21 Finance Department ‐ Accounting Division | 1010
10th Street, Modesto 5th Floor (Quarterly service) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 22 Finance Department ‐ Accounting Division | 1010
10th Street, Modesto 5th Floor (Quarterly service) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 23 Finance Department ‐ Accounting Division | 1010
10th Street, Modesto 5th Floor (Quarterly service) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 24 Finance Department ‐ Accounting Division | 1010
10th Street, Modesto 5th Floor (Quarterly service) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 25 Public Works ‐ Fleet Division | 1609 8th Street,
Modesto, CA 95354 (as needed) 1 EA $20.00 $20.00 Trip Fee 64 Gallon Tote 26 Public Works ‐ Fleet Division | 1609 8th Street,
Modesto, CA 95354 (as needed) 1 EA $25.00 $25.00 Bin Service Charge (ea) 64 Gallon Tote 27 Public Works ‐ Fleet Division | 1609 8th Street,
Modesto, CA 95354 (as needed) 1 EA $25.00 $25.00 Additional Bin Charge 64 Gallon Tote 28 Public Works ‐ Fleet Division | 1609 8th Street,
Modesto, CA 95354 (as needed) 1 EA $0.00 $0.00 Initial Setup 64 Gallon Tote 29 Information Technology | 1010 10th Street,
Modesto 5th Floor (as needed) 1 EA $20.00 $20.00 Trip Fee 64 Gallon Tote 30 Information Technology | 1010 10th Street,
Modesto 5th Floor (as needed) 1 EA $25.00 $25.00 Bin Service Charge (ea) 64 Gallon Tote 31 Information Technology | 1010 10th Street,
Modesto 5th Floor (as needed) 1 EA $25.00 $25.00 Additional Bin Charge 64 Gallon Tote 32 Information Technology | 1010 10th Street,
Modesto 5th Floor (as needed) 1 EA $0.00 $0.00 Initial Setup 64 Gallon Tote 33 Community & Economic Development | 1010 10th
Street, Modesto 3rd Floor (quarterly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 34 Community & Economic Development | 1010 10th
Street, Modesto 3rd Floor (quarterly services) 3 EA $25.00 $75.00 Bin Service Charge (ea) 20" x 20" x 36" Service Locations Pacific Storage Company
1 #4..
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City of Modesto
IFB‐00010RB Shredding Services Cost Abstract
Line
Item Description Quantity
Unit of
Measure Unit Cost Total Service Bin Size
35 Community & Economic Development | 1010 10th
Street, Modesto 3rd Floor (quarterly services) 1 EA $25.00 $25.00 Additional Bin Charge 20" x 20" x 36" 36 Community & Economic Development | 1010 10th
Street, Modesto 3rd Floor (quarterly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 37 Human Resource Department | 1010 10th Street,
Modesto 2nd Floor (bi‐weekly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 38 Human Resource Department | 1010 10th Street,
Modesto 2nd Floor (bi‐weekly services) 3 EA $10.00 $30.00 Bin Service Charge (ea) 20" x 20" x 36" 39 Human Resource Department | 1010 10th Street,
Modesto 2nd Floor (bi‐weekly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 40 Human Resource Department | 1010 10th Street,
Modesto 2nd Floor (bi‐weekly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 41 Finance ‐ Revenue Collection and Compliance
Division | 1010 10th Street, Modesto 2nd Floor
(Monthly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 42 Finance ‐ Revenue Collection and Compliance
Division | 1010 10th Street, Modesto 2nd Floor
(Monthly services) 4 EA $10.00 $40.00 Bin Service Charge (ea) 20" x 20" x 36" 43 Finance ‐ Revenue Collection and Compliance
Division | 1010 10th Street, Modesto 2nd Floor
(Monthly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 44 Finance ‐ Revenue Collection and Compliance
Division | 1010 10th Street, Modesto 2nd Floor
(Monthly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 45 McHenry Museum | 1402 I Street, Modesto
(Quarterly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 46 McHenry Museum | 1402 I Street, Modesto
(Quarterly services) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 47 McHenry Museum | 1402 I Street, Modesto
(Quarterly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 48 McHenry Museum | 1402 I Street, Modesto
(Quarterly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 49 Utilities Department ‐ Water Services | 4240 Litt
Road, Modesto (Quarterly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 50 Utilities Department ‐ Water Services | 4240 Litt
Road, Modesto (Quarterly services) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 51 Utilities Department ‐ Water Services | 4240 Litt
Road, Modesto (Quarterly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 52 Utilities Department ‐ Water Services | 4240 Litt
Road, Modesto (Quarterly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 53 Utilities Department ‐ Wastewater Services | 1221
Sutter Ave, Modesto (bi‐weekly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 54 Utilities Department ‐ Wastewater Services | 1221
Sutter Ave, Modesto (bi‐weekly services) 2 EA $10.00 $20.00 Bin Service Charge (ea) 20" x 20" x 36" 55 Utilities Department ‐ Wastewater Services | 1221
Sutter Ave, Modesto (bi‐weekly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 56 Utilities Department ‐ Wastewater Services | 1221
Sutter Ave, Modesto (bi‐weekly services) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 57 Modesto Fire Administration | 409 12th Street,
Modesto CA 95354 (as needed) 1 EA $20.00 $20.00 Trip Fee 64 Gallon Tote 58 Modesto Fire Administration | 409 12th Street,
Modesto CA 95354 (as needed) 1 EA $25.00 $25.00 Bin Service Charge (ea) 64 Gallon Tote 59 Modesto Fire Administration | 409 12th Street,
Modesto CA 95354 (as needed) 1 EA $25.00 $25.00 Additional Bin Charge 64 Gallon Tote 60 Modesto Fire Administration | 409 12th Street,
Modesto CA 95354 (as needed) 1 EA $0.00 $0.00 Initial Setup 64 Gallon Tote 61 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 62 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 63 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 64 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $10.00 $10.00 Initial Setup 20" x 20" x 36" 65 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $20.00 $20.00 Trip Fee 64 Gallon Tote 66 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $25.00 $25.00 Bin Service Charge (ea) 64 Gallon Tote 67 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $25.00 $25.00 Additional Bin Charge 64 Gallon Tote 68 City Attorney's Office | 1010 10th Street, Modesto
6th Floor (bi‐weekly services) 1 EA $0.00 $0.00 Initial Setup 64 Gallon Tote 2 #4..
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City of Modesto
IFB‐00010RB Shredding Services Cost Abstract
Line
Item Description Quantity
Unit of
Measure Unit Cost Total Service Bin Size
69 Parks, Recreation & Neighborhood | 1010 10th
Street, Modesto 4th Floor (as needed) 1 EA $20.00 $20.00 Trip Fee 20" x 20" x 36" 70 Parks, Recreation & Neighborhood | 1010 10th
Street, Modesto 4th Floor (as needed) 1 EA $10.00 $10.00 Bin Service Charge (ea) 20" x 20" x 36" 71 Parks, Recreation & Neighborhood | 1010 10th
Street, Modesto 4th Floor (as needed) 1 EA $10.00 $10.00 Additional Bin Charge 20" x 20" x 36" 72 Parks, Recreation & Neighborhood | 1010 10th
Street, Modesto 4th Floor (as needed) 1 EA $0.00 $0.00 Initial Setup 20" x 20" x 36" 73 Parks, Recreation & Neighborhood ‐ Park Operations
| 501 N Jefferson St. CA 95354 (as needed) 1 EA $20.00 $20.00 Trip Fee 64 Gallon Tote 74 Parks, Recreation & Neighborhood ‐ Park Operations
| 501 N Jefferson St. CA 95354 (as needed) 1 EA $25.00 $25.00 Bin Service Charge (ea) 64 Gallon Tote 75 Parks, Recreation & Neighborhood ‐ Park Operations
| 501 N Jefferson St. CA 95354 (as needed) 1 EA $25.00 $25.00 Additional Bin Charge 64 Gallon Tote 76 Parks, Recreation & Neighborhood ‐ Park Operations
| 501 N Jefferson St. CA 95354 (as needed) 1 EA $0.00 $0.00 Initial Setup 64 Gallon Tote Total $1,380.00
Line
Item Description Quantity Unit of MeasureUnit Cost Total 1 CDs 1 EA $.25 $.25
2 VHS Tapes 1 EA $1.00 $1.00
3 Cassette tapes 1 EA $.25 $.25
4 Universal Series Bus (USB) 1 EA $1.00 $1.00
5 Solid State Drives (SSD) 1 EA $10.00 $10.00
6 Hybrid Hard Drives (HHD) 1 EA $10.00 $10.00
Total $22.50
Media Destruction Pacific Storage Company
3 #4..
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CITY OF MODESTO

COMMITTEE AGENDA REPORT
DATE OF MEETING:

January 26, 2026
Date: January 5, 2026
TO: Finance Committee
David Wright, Chair
Nick Bavaro, Vice Chair
Rosa Escutia-Braaton, Member
THROUGH: Joseph P. Lopez, City Manager
FROM: Patrick Crowley, Interim Director of Public Works SUBJECT: Transmission Parts and Repair Services
CONTACT: Cory Schermerhorn, Fleet Manager, [email protected], 209-342-2214
DESCRIPTION:

Consider the Purchasing Agreement for the purchase of Transmission Parts and Repair Services with AG Transmission Repair, Oakdale, CA, Valley Transmission, Modesto, CA and Mello Transmission Company, Inc., Modesto, CA for a total amount not to exceed $750,000 over five years and forwarding to Council for approval. (Funding Source: Fleet Fund, Outside Service Agreements)
STRATEGIC PLAN ELEMENT:

This item advances the City of Modesto 2025-2026 Two-Year Strategic Plan Element:

Governance and Service Delivery: Goal H: “Achieve long-term financial sustainability;” Strategy No. 1: Develop a strategy for long-term financial sustainability.

BACKGROUND:

The City Fleet Service Division (Fleet) maintains and services approximately 1,580 vehicles, including heavy equipment, buses, fire trucks, trailers, and other miscellaneous equipment citywide. Additionally, Fleet has contract maintenance services with Stanislaus Regional Transit Authority (StanRTA) for countywide transit buses and five fire districts.

Each vehicle or piece of equipment has numerous parts to make the unit function safely and efficiently. Components can fail or break on any piece of equipment. Many times, it is impossible to predict these failures; therefore, preparing a list of parts that will be required in any given Fiscal Year is not feasible. Downtime for any piece of equipment means that a crew or individual cannot perform their job duties, which adversely impacts operations and service delivery to the community.
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Finance Committee, January 26, 2026
Transmission Parts and Repair Services

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Establishing these new agreements will allow Fleet to obtain the parts required to maintain and repair vehicles and equipment in a timely manner, and the repair services will provide additional support for in-house mechanics, reducing downtime for equipment and staff. This will ensure efficient, effective and timely repairs are provided to the equipment necessary to support public services for the community.

DISCUSSION:

Over the years, the vehicle maintenance and repair services provided by the Public Works Fleet Division have increased noticeably, especially with the quantity of trailers (including specialized trailers), medium and heavy-duty vehicles, and specialized engines. New fleet vehicles have also been added to the City’s inventory corresponding with the increase of City programs funded through Measure H. This required the purchase of new equipment, which amounted to well over one hundred new vehicles in the past fiscal year. This, combined with aging equipment and industry price escalations for labor, parts and materials, has had a significant impact on budgets and vehicle availability.

These proposed agreements are all with local vendors that can provide transmission parts and services required to repair, rebuild (overhaul), or exchange the impacted transmission. This includes performing preventative maintenance tasks on the impacted transmission. The selected vendor will first diagnose the transmission to determine which course of action is required, repair/rebuild/exchange. All three vendors have the knowledge, background and proven reliability in providing these services to the City of Modesto. Additionally, AG Transmission Repair and Mello Transmission Company, Inc. are the only local vendors that are Authorized Allison transmission repair shops. These transmissions are used in approximately 90% of the City’s heavy-duty vehicles, as well as in the City maintained StanRTA transit fleet.

Modesto Municipal Code Section 8-3.203 generally requires all purchases, which meet or exceed $100,000 for material, equipment, or contractual services to follow formal bid procedures.

However, exceptions to the formal bidding process are granted in MMC 8-3.204(d) "Where the Purchasing Manager, in her discretion, determines that a process other than the formal bid procedure set for in Section 8-3.203 will result in procurement for the City at the lowest possible cost commensurate with the desired quality." Here, the parts and service agreement with AG Transmission Repair, Valley Transmission and Mello Transmission Company, Inc. has been evaluated by Purchasing and determined to result in a procurement for the City at the lowest possible cost commensurate with the desired service and parts as required by the Fleet Services division to provide timely and adequate service for City’s critical vehicles. Historically, the department issued multiple quotes that validates these vendors that have been awarded to these two vendors and specifically for Allsion transmissions, AG Transmission Repair and Mello Transmission Company, Inc. are the exclusive authorized repair service vendors. Therefore, staff recommends the parts and service of this Agreement to AG Transmission Repair, Valley Transmission and Mello Transmission Company, Inc. be exempt from the formal bidding procedures in accordance with Modesto Municipal Code 8-3.204(d), because AG Transmission Repair, Valley Transmission and Mello Transmission Company, Inc. can provide transmission parts and services required to provide preventative maintenance, repair, rebuild (overhaul), or exchange of the impacted transmission.
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Finance Committee, January 26, 2026
Transmission Parts and Repair Services

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FISCAL IMPACT:

Sufficient funds are budgeted in Fiscal Year (FY) 2025-26 to cover the cost for these agreements.

The primary funding source for these agreements will be funded by the Fleet Fund and secondary funding sources will include outside service agreements such as fire service contracts and StanRTA. An increase is being recommended for the new agreements due to anticipated inflation increases as well as new fleet vehicles that will be added to the City’s inventory with the addition or increase of City programs funded through Measure H which required the purchase of new vehicles. The proposed vendors will provide maintenance and repair on the new fleet vehicle transmissions.

Below is a summary of the last five years of spending for the three vendors which includes both parts and services.

Year
AG
Transmission
Repair
Valley
Transmission
Mello
Transmission
Company, Inc
1 $5,198 $6,969 $23,378
2 $95 $42,139
3 $2,898 $20,388 $94,606
4 $34,679 $18,212 $88,129
5 $11,188 $52,986
Total $42,775 $56,852 $301,238
Below is the breakdown of the projected spending over the next five years for both the parts and service agreements for all three vendors. The overall agreement total was calculated by forecasting CPI percentage increases based on an average of the CPI index over the last 12 months. City staff project annual increases based on this estimated forecast. Annual increases will be calculated using the current CPI index at the time of the requested increase. Estimated spending across all three vendors is anticipated to average $150,000 annually.

Year
AG
Transmission
Repair
Valley
Transmission
Mello
Transmission
Company, Inc
1 $20,000 $23,550 $90,000
2 $21,160 $24,938 $95,220
3 $22,388 $26,384 $100,742
4 $23,687 $27,918 $106,586
5 $25,061 $29,598 $112,768
Total $112,296 $132,388 $505,316
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Finance Committee, January 26, 2026
Transmission Parts and Repair Services

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RECOMMENDED COMMITTEE ACTION:

Staff Recommendations:

Motion recommending the Purchasing Agreements with AG Transmission Repair, Oakdale, CA, Valley Transmission, Modesto, CA and Mello Transmission Company, Inc., Modesto, CA for Transmission Parts and Repair Services for a two-year Agreement with three one-year extension options, for an estimated annual amount of $150,000 and a total amount not to exceed $750,000 over five years; and forwarding to Council for approval.

Approved by:

Patrick Crowley, Interim Director of Public Works
Joseph P. Lopez, City Manager
Attachments:

1. Service agreement-Mello Transmission

2. Exhibit B-Mello Transmission Price Schedule

3. Service agreement-AG Transmission

4. Exhibit B-AG Transmission-Price Schedule

5. Service agreement-Valley Transmission

6. Exhibit B-Valley Transmission-Price Schedule
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1 MELLO TRANSMISSION COMPANY, INC. ANNUAL AGREEMENT – FOR SERVICE AGREEMENT# 284825
This agreement, hereinafter called AGREEMENT, made and entered into in the City of Modesto, State of California, this _______ day of ________________, 2026, by and between the City of Modesto, a municipal corporation of the State of California, hereinafter called CITY, and Mello Transmission Company, Inc. , a California Corporation, hereinafter called CONTRACTOR.

W I T N E S E T H:

WHEREAS, the Modesto City Council adopted Resolution No. 2026-______ authorizing an agreement for the FLEET TRANSMISSION SERVICES to CONTRACTOR, attached hereto as Exhibit “A” and made a part hereof, and
WHEREAS, the CITY and CONTRACTOR shall enter into an agreement for Fleet Transmission Services as described attachment Price Schedule, attached hereto as Exhibit “B” and made a part hereof, and
NOW, THEREFORE, the parties hereto mutually agree as follows:

1.THE WORK:
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2 a. CONTRACTOR shall furnish all labor, materials, equipment, fuel, tools, licenses, and insurance necessary to perform and complete the required work as specified in Exhibit “B”, and in strict accordance with the conditions of the complete AGREEMENT. b. CONTRACTOR shall do and perform the work contemplated hereby in a good workmanlike manner under the direction of and to the satisfaction of the CITY Representative. c. CONTRACTOR shall maintain proper insurance with the CITY for the duration of the AGREEMENT.
d. CONTRACTOR shall maintain a CITY business license for the duration of the AGREEMENT. e. CONTRACTOR shall furnish said services at the following AGREEMENT rates for an estimated annual amount $101,064. The total amount paid by CITY to CONTRACTOR over the full term of the AGREEMENT shall not exceed $505,316. Unless the services provided are for a lump sum or flat fee, fees for work performed by CONTRACTOR on an hourly basis shall not exceed the amounts shown on Bid attached hereto as Exhibit B.

AGREEMENT PRICING
Listed in Exhibit B

2. CITY REPRESENTATIVE:

CITY Representative: Cory Schermerhorn, Fleet Manager, 209-342-2214 Purchasing Representative: Nani Hollingsworth, Assistant Buyer, 209-577-5296 The CITY Representative is not authorized to commit the CITY to changes in specifications, requirements, or scope of work, changes in price(s), period of performance or delivery date(s) or method of shipment. Changes of a contractual or business nature shall be effective only by written change to the AGREEMENT, issued by the City of Modesto, Purchasing Division. #5..
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3 3. CONTRACTOR CONTACT:

Paula Jaramillo
Mello Transmission
417 Winmoore Way, Ste A
Modesto, CA 95358
Phone# 209-537-2791
Email: [email protected]

4. TERM OF AGREEMENT:

The term of the AGREEMENT shall be for a period of two (2) years, with three (3) one-year extension options at the sole discretion of CITY, for a total of up to five (5) years.

Year 1: FEBRUARY 25, 2026 through FEBRUARY 24, 2027
Year 2: FEBRUARY 25, 2027 through FEBRUARY 24, 2028
Year 3: FEBRUARY 25, 2028 through FEBRUARY 24, 2029
Year 4: FEBRUARY 25, 2029 through FEBRUARY 24, 2030
Year 5: FEBRUARY 25, 2030 through FEBRUARY 24, 2031
Pricing as set forth in Section 1.e. above shall remain firm for the first two years of the AGREEMENT.

Price increases for any subsequent AGREEMENT years following the second year shall not exceed the percentage change in the Consumer Price Index (CPI) for West Urban Area in any one AGREEMENT year and shall be negotiated through the Purchasing Division. Requests for price increases shall be submitted by CONTRACTOR in writing, ninety (90) days prior to the annual anniversary date of the AGREEMENT to be effective for the subsequent year.

Price adjustments for diesel fuel fluctuations may be considered. Thirty (30) day written notice is required for consideration. Any price adjustment shall be negotiated through the Purchasing Division and approved at the sole discretion of the CITY.
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4 The index used to determine price adjustments on diesel fuel shall come from the Energy Information Administration Website: HTTPS://WWW.EIA.GOV/PETROLEUM/GASDIESEL/, California data.

5. PAYMENT:

CONTRACTOR shall invoice CITY not less than once per month based on the cost for services performed and reimbursable costs incurred prior to the invoice date. All invoices shall be paid in full the following payment terms within thirty days after completion and acceptance of the Services by the CITY, and receipt of a properly prepared invoice, CITY will pay CONTRACTOR Net 45 Days via manual check.

The CITY is exempt from payment of Federal Excise Tax, and all invoices shall be exclusive of such excise tax.

Invoice to: City of Modesto
Attn: Accounts Payable
P.O. Box 642
Modesto, CA 95353
Email to: [email protected]
At a minimum, invoices shall state the following:
 This AGREEMENT number 284825
 CITY department/division name and address
 Billing period
 Service hours worked day and week
 Unit price, extended price, sales tax and total

6. INDEMNITY:

The CONTRACTOR shall hold the CITY, its agents, officials, officers, employees, and volunteers, harmless from and save, defend and indemnify them against any and all claims, losses, liabilities, judgments or damages from every cause, including but not limited to injury to person or #5..
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5 property or wrongful death, including reasonable costs and expenses of defense of any judicial or administrative action, arising directly or indirectly out of any negligent or intentional act or omission of CONTRACTOR, or its agents, officials, officers, employees, or volunteers relating to or during the performance of its obligations under this AGREEMENT, except for claims arising from the willful or active negligence of the City. CONTRACTOR’s obligation to defend, indemnify, and hold the CITY, its agents, officials, officers, and employees harmless under the provisions of this paragraph is not limited to or restricted by any requirement in this AGREEMENT for CONTRACTOR to procure and maintain a policy of insurance.

7. VENUE & GOVERNING LAW:

Venue for any dispute or claim arising or related to this AGREEMENT its performance, breach, or interpretation (including issues about its validity or enforceability), shall be exclusively in the Superior Court of Stanislaus County or the United States District Court for the Eastern District of California This AGREEMENT shall be deemed made in, governed by, performed in, and construed and enforced in accordance with the laws of the State of California, without giving effect to its conflicts of laws provisions or principles.

8. ATTORNEYS’ FEES:

If a party to this AGREEMENT brings any action, including an action for declaratory relief, to enforce or interpret the provision of this AGREEMENT, the prevailing party shall be entitled to reasonable attorneys’ fees in addition to any other relief to which that party may be entitled. The court may set such fees in the same action or in a separate action brought for that purpose.

9. COMMENCEMENT AND COMPLETION OF THE WORK:

The work contemplated herein shall be commenced as immediately after the agreement administrator receives and has on file:
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6 a. Proofs of insurance (approved by CITY Risk Manager); and b. Resolution No.2026-_______;
c. Contractor’s City of Modesto business license

10. TERMINATION OF SERVICES:

Termination for Default: In the event either party fails to perform under this AGREEMENT or breaches any condition contained herein, the other party shall notify in writing the breaching party of the non-performance. Within 10 days after receipt of notification, the breaching party shall correct any nonperformance to the reasonable satisfaction of the non-breaching party, or such other time as may be identified in the notice. Failure to correct any non-performance shall allow the non-breaching party to terminate this AGREEMENT for cause.

Termination by City for Convenience: The City may also terminate this AGREEMENT the Contractor's performance under the Agreement, either in whole or in part, at its own discretion and without cause.

Post-Termination Procedure
Upon receipt of a written notice of termination pursuant to either of the foregoing paragraphs, the CONTRACTOR shall:
a. Cease its work as directed in the notice of termination as of the termination date and see to it that its employees, subcontractors and agents are notified of such termination and act as specified in the notice of termination;
b. Terminate all orders and subcontracts except as necessary to complete any portion of the SERVICES that are not terminated;
c. If directed in writing by the CITY to do so, assign all right, title and interest in subcontracts and materials in progress to CITY, in which case the CITY will have the right at its discretion to settle, or pay any or all claims arising out of the termination of such, but in no event shall recovery by #5..
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7 any CONTRACTOR or subcontractor include lost profits for portions of the SERVICES not completed or undertaken, including materials not delivered; d. Deliver or otherwise make available to the CITY all data, drawings, specifications, reports, estimates, summaries and such other information and material as may have been accumulated by the CONTRACTOR in performing the SERVICES whether completed or in process; e. Settle outstanding liabilities and claims, subject to the approval of CITY; f. Complete performance of such part of the SERVICES as has not been terminated; g. Take such other actions as may be necessary, or as may be directed by the CITY for the protection and preservation of the SERVICES and/or property related to the SERVICES; h. If CITY so requests, and at CITY's cost, CONTRACTOR shall provide sufficient oral or written status reports to make CITY reasonably aware of the status of CONTRACTOR’s work on the SERVICES.
i. CONTRACTOR understands and agrees that CITY may, in CITY’s sole discretion, refuse to pay CONTRACTOR for that portion of CONTRACTOR's SERVICES which were performed by CONTRACTOR on the project prior to the termination date and which remain unacceptable and/or not useful to CONTRACTOR as of the termination date.

CITY will pay CONTRACTOR for SERVICES actually completed prior to the receipt of the termination notice or otherwise completed in accordance with the notice of termination. The final payment to the CONTRACTOR after termination for convenience shall be limited to amounts due and owing under the AGREEMENT at time of termination, including the following:
j. The cost of settling and paying valid claims arising out of the termination of the SERVICES such as subcontractor agreements or contracts for materials; k. The AGREEMENT price allocable to the portion of the SERVICES properly performed or goods supplied to the work site by the CONTRACTOR as of the date of termination, as determined in #5..
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8 accordance with the notice of termination, reduced by any sums previously paid to the CONTRACTOR for such SERVICES.

11. COMPLIANCE WITH ALL LAWS:

CONTRACTOR hereby agrees that CONTRACTOR and its subcontractors, if any, in the performance of the SERVICES described herein, will comply with all federal, state, county and municipal laws, rules and regulations which may be applicable to the work herein contracted for, whether now in existence or hereafter adopted.

12. FAILURE TO PERFORM SATISFACTORY WORK:

It is agreed and understood that if the CONTRACTOR fails to perform the SERVICES as specified herein, CITY's representative may:
a. Consent to accept such unsatisfactory service with an appropriate adjustment in contract price, based on established cost factors,
b. Have such required work done by CITY forces or otherwise, and charge the cost thereof to the CONTRACTOR, or
c. Recommend termination of AGREEMENT between said the CONTRACTOR and the City of Modesto.

Those discrepancies and deficiencies in the SERVICES that remain uncorrected after the date set for correction may be the necessary justification for a billing adjustment in the month following the occurrence. Unless otherwise negotiated, billing adjustments for this incomplete or uncorrected work shall be permanent retention of 100% of the estimated monthly cost for the SERVICES not corrected or completed.

13. ASSIGNMENT OF RIGHTS:

The CONTRACTOR offers and agrees, and will require all subcontractors and suppliers to agree, to assign to the CITY all rights, title, and interest in and to all causes of action it and they may have under #5..
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9 Section 4 of the Clayton Act (15 United States code, Section 15) or under the Cartwright Act (Business and Professions Code, Section 16700 et seq.), arising from the acquisition of goods, services, or materials pursuant to this AGREEMENT or any allowed subcontract. The assignment made by CONTRACTOR and all assignments made by subcontractors and suppliers shall be made and become effective at the time the CITY makes final payment to The CONTRACTOR, without further acknowledgment by the parties (Government Code, Sections 4550-4554).

14. CITY PROCESS/PROCEDURE APPROVALS:

CITY approval of any process or procedure shall not relieve CONTRACTOR of its responsibility to furnish the required SERVICES meeting all specifications contained herein.

15. Contractor's Responsibility for Damages:

If CONTRACTOR damages any property belonging to the CITY or a third party, the CONTRACTOR will be required to make repairs immediately, at CONTRACTOR’s sole cost and expense, to the satisfaction of the CITY. In the event that CONTRACTOR fails to perform the necessary repairs, the CITY may either retain from the money due to CONTRACTOR an amount sufficient to repair the damage or perform the repairs and send an invoice to the CONTRACTOR for such costs, which shall be paid within thirty (30) days.

16. NOTICES:

Any notice, payment or instrument required or permitted by this AGREEMENT to be given or delivered to either party shall be deemed to have been received when personally delivered, or one calendar week following deposit of the same in any United States Post Office, registered or certified mail, postage prepaid, addressed as follows:

CONTRACTOR: Mello Transmission Company, Inc.

Paula Jaramillo, Office Manager
417 Winmoore Way, Ste A
Modesto, CA 95358
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10 CITY: City of Modesto
Purchasing Division
P.O. Box 642
Modesto, CA 95353
Each party may change its address for delivery of notice by delivering written notice of such change of address to the other party.

17. SIGNATORY(IES) FOR CONTRACTOR:

Each signatory for CONTRACTOR below warrants and represents that it is legally competent to, and has full authority to, execute the AGREEMENT.

18. QUANTITIES:

No minimum or maximum is guaranteed or implied.

19. FUNDING:

All annual extensions are based upon continuous funding for that purpose by the City Council.

Failure to fund any annual extension shall result in an immediate termination of the AGREEMENT without redress.

20. OTHER GOVERNMENT/PUBLICLY FUNDED AGENCIES:

If mutually agreeable to all parties, the issuance of any resultant contract/purchase order referencing these specifications and modified by mutual agreement between all parties may be extended to other government or publicly funded agencies. It shall be understood that all terms and conditions as specified herein shall apply.

21. NON-DISCRIMINATION:
a. During the performance of this AGREEMENT, CONTRACTOR and any allowed subcontractors shall not unlawfully discriminate against any employee or applicant for employment because of race, color, ancestry, religion, sex, national origin, marital status, age, medical condition (cancer related), physical handicap (including AIDS), sexual orientation, or any other basis prohibited by #5..
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11 Federal or California law. Equal employment opportunity extends, but is not limited to recruitment, compensation, benefits, layoff, termination, and all other conditions of employment.

The CONTRACTOR and any allowed subcontractors shall ensure that the evaluation and treatment of their employees and applicants for employment are free of such discrimination. The CONTRACTOR and any allowed subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Government Code, Section 12900 et seq.) and the applicable regulations promulgated thereunder (California Administrative Code, Title 2, and Section 7285.0 et seq.). The applicable regulations of the Fair Employment and Housing Commission implementing Government Code, Section 12900, set forth in Chapter 5 of Division 4 of Title 2 of the California Administrative Code are incorporated into this contract by reference and made a part hereof as if set forth in full.
b. The CONTRACTOR and any allowed subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement.
c. The CONTRACTOR shall include the nondiscrimination and compliance provisions of this clause in any allowed subcontracts to perform SERVICES.
d. The CONTRACTOR shall permit access by representatives of the Department of Fair Employment and Housing and the CITY upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours’ notice, to such of its books, records, accounts, other sources of information and its facilities as said Department or CITY shall require to ascertain compliance with this AGREEMENT.
e. By executing this AGREEMENT, CONTRACTOR certifies that it shall follow and be in compliance with the Americans with Disabilities Act of 1990, the applicable administrative requirements promulgated in response thereto, and any other applicable Federal laws and #5..
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12 regulations relating to handicap discrimination and participation and will continue to do so for at least the duration of the AGREEMENT and any extensions thereof.

22. CONTRACTOR LICENSES & PERMITS:

CONTRACTOR warrants and represents that it possesses and shall maintain all licenses and shall secure and maintain all necessary permits necessary to perform the SERVICES.

23. RECORDS:

All final versions of reports, data, maps, models, charts, studies, surveys, photographs, memoranda, plans, studies, specifications, records, files, or any other documents or materials, in electronic or any other form, that CONTRACTOR prepares or obtains pursuant to this Agreement and that relate to the matters covered hereunder shall be the property of the CITY. CONTRACTOR hereby agrees to deliver those documents to the CITY upon termination of the AGREEMENT, and the CITY may use, reuse or otherwise dispose of the documents without CONTRACTOR’s permission. It is understood and agreed that the documents and other materials, including but not limited to those described above, prepared pursuant to this AGREEMENT are prepared specifically for the City and are not necessarily suitable for any future or other use.

24. FACILITIES AND EQUIPMENT:

Except as set forth herein, CONTRACTOR shall, at its sole cost and expense, provide all facilities and equipment that may be necessary to perform the services required by this AGREEMENT. CITY shall make available to CONTRACTOR only the facilities and equipment listed in EXHIBIT “A” and “B”, and only under the terms and conditions set forth herein.

25. INDEPENDENT CONTRACTOR; NOT AGENT:

At all times during the term of this AGREEMENT, CONTRACTOR shall be an independent contractor and shall not be an employee of CITY. CITY shall have the right to control CONTRACTOR only insofar as the results of CONTRACTOR’s services rendered pursuant to this AGREEMENT. Except #5..
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13 as City may specify in writing, CONTRACTOR shall have no authority, express or implied, to act on behalf of CITY in any capacity whatsoever as an agent. CONTRACTOR shall have no authority, express or implied, pursuant to this AGREEMENT to bind City to any obligation whatsoever.

26. DRUG FREE WORKPLACE:

CONTRACTOR certifies that it is following and in compliance with Sections 8350 8355 of Chapter 5.5 of the Government Code, Drug Free Workplace Act whereby each person or organization awarded a contract/purchase order or grant for the procurement of any property or service from any state agency (city) shall certify to the contracting or granting agency that it will provide a drug free workplace.

27. ASSIGNMENT:

Neither this AGREEMENT nor any SERVICES hereunder shall be subcontracted or assigned by CONTRACTOR without the prior written consent of the CITY in each and every instance.

28. WAIVER:

The waiver by any party to this AGREEMENT of a breach of any provision hereof shall be in writing and shall not operate or be construed as a waiver of any other or subsequent breach hereof unless specifically stated in writing.

29. HEADINGS NOT CONTROLLING:

Headings used in the Agreement are for reference purposes only and shall not be considered in construing this AGREEMENT.

30. MISCELLANEOUS:

Time is of the essence in CONTRACTOR’s performance under each provision of this AGREEMENT.

31. ENTIRE AGREEMENT:

This Agreement and its exhibits contain the entire understanding between CONTRACTOR and CITY. Additional or new terms contained in this AGREEMENT which vary from CONTRACTOR’S bid #5..
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14 are controlling and are deemed accepted by CONTRACTOR by performance of any SERVICES or other commencement of performance hereunder. The terms and conditions of the IFB, attached hereto as Exhibit B, are incorporated herein. In the event of a conflict between the IFB and this AGREEMENT, this AGREEMENT shall control. All previous bids, offers and communications related to this Agreement, whether oral or written, are hereby superseded except to the extent that they have been incorporated into this Agreement. No future waiver or exception to any of the terms, conditions, and provisions of this AGREEMENT shall be considered valid unless specifically agreed to in writing by the parties.

32. PARTIAL INVALIDITY:

If any provision in this AGREEMENT is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in full force without being impaired or invalidated in any way.
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15 IN WITNESS WHEREOF, the CITY OF MODESTO, a municipal corporation, has authorized the execution of this Agreement by its City Manager and attested by its City Clerk under authority of Resolution No. 2026-_______, adopted by the Council of the City of Modesto on the ________ day of __________________, 2026 and Mello Transmission Company, Inc. has caused this Agreement to be duly executed. #5..
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1 Exhibit B
Price Schedule
Mello Transmission
Service Price Unit
Shop Rates $150.00 Per Hour
Computer Connection $60.00 Per Connection
Parts Discount n/a
Hazard Fee $30.00
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1 AG TRANSMISSION REPAIR INC ANNUAL AGREEMENT – SERVICE AGREEMENT# 285174 This agreement, hereinafter called AGREEMENT, made and entered into in the City of Modesto, State of California, this _______ day of ________________, 2026, by and between the City of Modesto, a municipal corporation of the State of California, hereinafter called CITY, and AG Transmission Repair Inc., a California Corporation, hereinafter called CONTRACTOR.

W I T N E S E T H:

1.THE WORK:
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2 a. CONTRACTOR shall furnish all labor, materials, equipment, fuel, tools, licenses, and insurance necessary to perform and complete the required work as specified in Exhibit “B”, and in strict accordance with the conditions of the complete AGREEMENT. b. CONTRACTOR shall do and perform the work contemplated hereby in a good workmanlike manner under the direction of and to the satisfaction of the CITY Representative. c. CONTRACTOR shall maintain proper insurance with the CITY for the duration of the AGREEMENT.
d. CONTRACTOR shall maintain a CITY business license for the duration of the AGREEMENT. e. CONTRACTOR shall furnish said services at the following AGREEMENT rates for an estimated annual amount $22,460. The total amount paid by CITY to CONTRACTOR over the full term of the AGREEMENT shall not exceed $112,296. Unless the services provided are for a lump sum or flat fee, fees for work performed by CONTRACTOR on an hourly basis shall not exceed the amounts shown on Bid attached hereto as Exhibit B.

AGREEMENT PRICING
Listed in Exhibit B

2. CITY REPRESENTATIVE:

Frank or Michelle Burke
AG Transmission Repair Inc.
1155 Post Rd
Oakdale, CA 95361
Phone# 209-848-3442
Email: [email protected]

4. TERM OF AGREEMENT:

The term of the AGREEMENT shall be for a period of two (2) years, with three (3) one-year extension options at the sole discretion of CITY, for a total of up to five (5) years.

Price adjustments for diesel fuel fluctuations may be considered. Thirty (30) day written notice is required for consideration. Any price adjustment shall be negotiated through the Purchasing Division and approved at the sole discretion of the CITY.
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4 The index used to determine price adjustments on diesel fuel shall come from the Energy Information Administration Website: HTTPS://WWW.EIA.GOV/PETROLEUM/GASDIESEL/, California data.

5. PAYMENT:

The CITY is exempt from payment of Federal Excise Tax, and all invoices shall be exclusive of such excise tax.

Invoice to: City of Modesto
Attn: Accounts Payable
P.O. Box 642
Modesto, CA 95353
Email to: [email protected]
At a minimum, invoices shall state the following:
 This AGREEMENT number 285174
 CITY department/division name and address
 Billing period
 Service hours worked day and week
 Unit price, extended price, sales tax and total

6. INDEMNITY:

The CONTRACTOR shall hold the CITY, its agents, officials, officers, employees, and volunteers, harmless from and save, defend and indemnify them against any and all claims, losses, liabilities, judgments or damages from every cause, including but not limited to injury to person or #5..
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5 property or wrongful death, including reasonable costs and expenses of defense of any judicial or administrative action, arising directly or indirectly out of any negligent or intentional act or omission of CONTRACTOR, or its agents, officials, officers, employees, or volunteers relating to or during the performance of its obligations under this AGREEMENT, except for claims arising from the willful or active negligence of the City. CONTRACTOR’s obligation to defend, indemnify, and hold the CITY, its agents, officials, officers, and employees harmless under the provisions of this paragraph is not limited to or restricted by any requirement in this AGREEMENT for CONTRACTOR to procure and maintain a policy of insurance.

7. VENUE & GOVERNING LAW:

8. ATTORNEYS’ FEES:

9. COMMENCEMENT AND COMPLETION OF THE WORK:

The work contemplated herein shall be commenced as immediately after the agreement administrator receives and has on file:
#5..
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6 a. Resolution No.2026-_______;

10. TERMINATION OF SERVICES:

Termination by City for Convenience: The City may also terminate this AGREEMENT the Contractor's performance under the Agreement, either in whole or in part, at its own discretion and without cause.

Post-Termination Procedure
Upon receipt of a written notice of termination pursuant to either of the foregoing paragraphs, the CONTRACTOR shall:
a. Cease its work as directed in the notice of termination as of the termination date and see to it that its employees, subcontractors and agents are notified of such termination and act as specified in the notice of termination;
b. Terminate all orders and subcontracts except as necessary to complete any portion of the SERVICES that are not terminated;
c. If directed in writing by the CITY to do so, assign all right, title and interest in subcontracts and materials in progress to CITY, in which case the CITY will have the right at its discretion to settle, or pay any or all claims arising out of the termination of such, but in no event shall recovery by #5..
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7 any CONTRACTOR or subcontractor include lost profits for portions of the SERVICES not completed or undertaken, including materials not delivered; d. Deliver or otherwise make available to the CITY all data, drawings, specifications, reports, estimates, summaries and such other information and material as may have been accumulated by the CONTRACTOR in performing the SERVICES whether completed or in process; e. Settle outstanding liabilities and claims, subject to the approval of CITY; f. Complete performance of such part of the SERVICES as has not been terminated; g. Take such other actions as may be necessary, or as may be directed by the CITY for the protection and preservation of the SERVICES and/or property related to the SERVICES; h. If CITY so requests, and at CITY's cost, CONTRACTOR shall provide sufficient oral or written status reports to make CITY reasonably aware of the status of CONTRACTOR’s work on the SERVICES.
i. CONTRACTOR understands and agrees that CITY may, in CITY’s sole discretion, refuse to pay CONTRACTOR for that portion of CONTRACTOR's SERVICES which were performed by CONTRACTOR on the project prior to the termination date and which remain unacceptable and/or not useful to CONTRACTOR as of the termination date.

CITY will pay CONTRACTOR for SERVICES actually completed prior to the receipt of the termination notice or otherwise completed in accordance with the notice of termination. The final payment to the CONTRACTOR after termination for convenience shall be limited to amounts due and owing under the AGREEMENT at time of termination, including the following:
j. The cost of settling and paying valid claims arising out of the termination of the SERVICES such as subcontractor agreements or contracts for materials; k. The AGREEMENT price allocable to the portion of the SERVICES properly performed or goods supplied to the work site by the CONTRACTOR as of the date of termination, as determined in #5..
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8 accordance with the notice of termination, reduced by any sums previously paid to the CONTRACTOR for such SERVICES.

11. COMPLIANCE WITH ALL LAWS:

12. FAILURE TO PERFORM SATISFACTORY WORK:

13. ASSIGNMENT OF RIGHTS:

The CONTRACTOR offers and agrees, and will require all subcontractors and suppliers to agree, to assign to the CITY all rights, title, and interest in and to all causes of action it and they may have under #5..
- 250 -
9 Section 4 of the Clayton Act (15 United States code, Section 15) or under the Cartwright Act (Business and Professions Code, Section 16700 et seq.), arising from the acquisition of goods, services, or materials pursuant to this AGREEMENT or any allowed subcontract. The assignment made by CONTRACTOR and all assignments made by subcontractors and suppliers shall be made and become effective at the time the CITY makes final payment to The CONTRACTOR, without further acknowledgment by the parties (Government Code, Sections 4550-4554).

14. CITY PROCESS/PROCEDURE APPROVALS:

CITY approval of any process or procedure shall not relieve CONTRACTOR of its responsibility to furnish the required SERVICES meeting all specifications contained herein.

15. Contractor's Responsibility for Damages:

16. NOTICES:

CONTRACTOR: AG Transmission Repair Inc
Frank or Michelle Burke
1155 Post Road
Oakdale, CA 95361
#5..
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10 CITY: City of Modesto
Purchasing Division
P.O. Box 642
Modesto, CA 95353
Each party may change its address for delivery of notice by delivering written notice of such change of address to the other party.

17. SIGNATORY(IES) FOR CONTRACTOR:

Each signatory for CONTRACTOR below warrants and represents that it is legally competent to, and has full authority to, execute the AGREEMENT.

18. QUANTITIES:

No minimum or maximum is guaranteed or implied.

19. FUNDING:

All annual extensions are based upon continuous funding for that purpose by the City Council.

Failure to fund any annual extension shall result in an immediate termination of the AGREEMENT without redress.

20. OTHER GOVERNMENT/PUBLICLY FUNDED AGENCIES:

21. NON-DISCRIMINATION:
a. During the performance of this AGREEMENT, CONTRACTOR and any allowed subcontractors shall not unlawfully discriminate against any employee or applicant for employment because of race, color, ancestry, religion, sex, national origin, marital status, age, medical condition (cancer related), physical handicap (including AIDS), sexual orientation, or any other basis prohibited by #5..
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11 Federal or California law. Equal employment opportunity extends, but is not limited to recruitment, compensation, benefits, layoff, termination, and all other conditions of employment.

The CONTRACTOR and any allowed subcontractors shall ensure that the evaluation and treatment of their employees and applicants for employment are free of such discrimination. The CONTRACTOR and any allowed subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Government Code, Section 12900 et seq.) and the applicable regulations promulgated thereunder (California Administrative Code, Title 2, and Section 7285.0 et seq.). The applicable regulations of the Fair Employment and Housing Commission implementing Government Code, Section 12900, set forth in Chapter 5 of Division 4 of Title 2 of the California Administrative Code are incorporated into this contract by reference and made a part hereof as if set forth in full.
b. The CONTRACTOR and any allowed subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement.
c. The CONTRACTOR shall include the nondiscrimination and compliance provisions of this clause in any allowed subcontracts to perform SERVICES.
d. The CONTRACTOR shall permit access by representatives of the Department of Fair Employment and Housing and the CITY upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours’ notice, to such of its books, records, accounts, other sources of information and its facilities as said Department or CITY shall require to ascertain compliance with this AGREEMENT.
e. By executing this AGREEMENT, CONTRACTOR certifies that it shall follow and be in compliance with the Americans with Disabilities Act of 1990, the applicable administrative requirements promulgated in response thereto, and any other applicable Federal laws and #5..
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12 regulations relating to handicap discrimination and participation and will continue to do so for at least the duration of the AGREEMENT and any extensions thereof.

22. CONTRACTOR LICENSES & PERMITS:

CONTRACTOR warrants and represents that it possesses and shall maintain all licenses and shall secure and maintain all necessary permits necessary to perform the SERVICES.

23. RECORDS:

24. FACILITIES AND EQUIPMENT:

25. INDEPENDENT CONTRACTOR; NOT AGENT:

At all times during the term of this AGREEMENT, CONTRACTOR shall be an independent contractor and shall not be an employee of CITY. CITY shall have the right to control CONTRACTOR only insofar as the results of CONTRACTOR’s services rendered pursuant to this AGREEMENT. Except #5..
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13 as City may specify in writing, CONTRACTOR shall have no authority, express or implied, to act on behalf of CITY in any capacity whatsoever as an agent. CONTRACTOR shall have no authority, express or implied, pursuant to this AGREEMENT to bind City to any obligation whatsoever.

26. DRUG FREE WORKPLACE:

27. ASSIGNMENT:

Neither this AGREEMENT nor any SERVICES hereunder shall be subcontracted or assigned by CONTRACTOR without the prior written consent of the CITY in each and every instance.

28. WAIVER:

29. HEADINGS NOT CONTROLLING:

Headings used in the Agreement are for reference purposes only and shall not be considered in construing this AGREEMENT.

30. MISCELLANEOUS:

Time is of the essence in CONTRACTOR’s performance under each provision of this AGREEMENT.

31. ENTIRE AGREEMENT:

This Agreement and its exhibits contain the entire understanding between CONTRACTOR and CITY. Additional or new terms contained in this AGREEMENT which vary from CONTRACTOR’S bid #5..
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14 are controlling and are deemed accepted by CONTRACTOR by performance of any SERVICES or other commencement of performance hereunder. The terms and conditions of the IFB, attached hereto as Exhibit B, are incorporated herein. In the event of a conflict between the IFB and this AGREEMENT, this AGREEMENT shall control. All previous bids, offers and communications related to this Agreement, whether oral or written, are hereby superseded except to the extent that they have been incorporated into this Agreement. No future waiver or exception to any of the terms, conditions, and provisions of this AGREEMENT shall be considered valid unless specifically agreed to in writing by the parties.

32. PARTIAL INVALIDITY:

If any provision in this AGREEMENT is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in full force without being impaired or invalidated in any way.
#5..
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15 IN WITNESS WHEREOF, the CITY OF MODESTO, a municipal corporation, has authorized the execution of this Agreement by its City Manager and attested by its City Clerk under authority of Resolution No. 2026-_______, adopted by the Council of the City of Modesto on the ________ day of __________________, 2026 and AG Transmission Repair Inc. has caused this Agreement to be duly executed. #5..
- 257 -
1 Exhibit B
Price Schedule
AG Transmission Repair Inc
Service Price Unit
Shop Rates $170.00 Per Hour
Laptop Connection $0.00 Per Connection
Parts Discount 15%-20% From List
#5..
- 258 -
1 VALLEY TRANSMISSION ANNUAL AGREEMENT – SERVICE AGREEMENT# 285286 This agreement, hereinafter called AGREEMENT, made and entered into in the City of Modesto, State of California, this _______ day of ________________, 2026, by and between the City of Modesto, a municipal corporation of the State of California, hereinafter called CITY, and Valley Transmission, a California Company, hereinafter called CONTRACTOR.

W I T N E S E T H:

1.THE WORK:
#5..
- 259 -
2 a. CONTRACTOR shall furnish all labor, materials, equipment, fuel, tools, licenses, and insurance necessary to perform and complete the required work as specified in Exhibit “B”, and in strict accordance with the conditions of the complete AGREEMENT. b. CONTRACTOR shall do and perform the work contemplated hereby in a good workmanlike manner under the direction of and to the satisfaction of the CITY Representative. c. CONTRACTOR shall maintain proper insurance with the CITY for the duration of the AGREEMENT.
d. CONTRACTOR shall maintain a CITY business license for the duration of the AGREEMENT. e. CONTRACTOR shall furnish said services at the following AGREEMENT rates for an estimated annual amount $26,478. The total amount paid by CITY to CONTRACTOR over the full term of the AGREEMENT shall not exceed $132,388. Unless the services provided are for a lump sum or flat fee, fees for work performed by CONTRACTOR on an hourly basis shall not exceed the amounts shown on Bid attached hereto as Exhibit B.

AGREEMENT PRICING
Listed in Exhibit B

2. CITY REPRESENTATIVE:

Juan Dominguez
Valley Transmission
1312 10th St
Modesto, CA 95354-0723
Phone# 209-576-0925
Email: [email protected]

4. TERM OF AGREEMENT:

The term of the AGREEMENT shall be for a period of two (2) years, with three (3) one-year extension options at the sole discretion of CITY, for a total of up to five (5) years.

Price adjustments for diesel fuel fluctuations may be considered. Thirty (30) day written notice is required for consideration. Any price adjustment shall be negotiated through the Purchasing Division and approved at the sole discretion of the CITY.
#5..
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4 The index used to determine price adjustments on diesel fuel shall come from the Energy Information Administration Website: HTTPS://WWW.EIA.GOV/PETROLEUM/GASDIESEL/, California data.

5. PAYMENT:

The CITY is exempt from payment of Federal Excise Tax, and all invoices shall be exclusive of such excise tax.

Invoice to: City of Modesto
Attn: Accounts Payable
P.O. Box 642
Modesto, CA 95353
Email to: [email protected]
At a minimum, invoices shall state the following:
 This AGREEMENT number 285286
 CITY department/division name and address
 Billing period
 Service hours worked day and week
 Unit price, extended price, sales tax and total

6. INDEMNITY:

The CONTRACTOR shall hold the CITY, its agents, officials, officers, employees, and volunteers, harmless from and save, defend and indemnify them against any and all claims, losses, liabilities, judgments or damages from every cause, including but not limited to injury to person or #5..
- 262 -
5 property or wrongful death, including reasonable costs and expenses of defense of any judicial or administrative action, arising directly or indirectly out of any negligent or intentional act or omission of CONTRACTOR, or its agents, officials, officers, employees, or volunteers relating to or during the performance of its obligations under this AGREEMENT, except for claims arising from the willful or active negligence of the City. CONTRACTOR’s obligation to defend, indemnify, and hold the CITY, its agents, officials, officers, and employees harmless under the provisions of this paragraph is not limited to or restricted by any requirement in this AGREEMENT for CONTRACTOR to procure and maintain a policy of insurance.

7. VENUE & GOVERNING LAW:

8. ATTORNEYS’ FEES:

9. COMMENCEMENT AND COMPLETION OF THE WORK:

The work contemplated herein shall be commenced as immediately after the agreement administrator receives and has on file:
#5..
- 263 -
6 a. Proofs of insurance (approved by CITY Risk Manager); and b. Resolution No.2026-_______;
c. Contractor’s City of Modesto business license

10. TERMINATION OF SERVICES:

Termination by City for Convenience: The City may also terminate this AGREEMENT the Contractor's performance under the Agreement, either in whole or in part, at its own discretion and without cause.

Post-Termination Procedure
Upon receipt of a written notice of termination pursuant to either of the foregoing paragraphs, the CONTRACTOR shall:
a. Cease its work as directed in the notice of termination as of the termination date and see to it that its employees, subcontractors and agents are notified of such termination and act as specified in the notice of termination;
b. Terminate all orders and subcontracts except as necessary to complete any portion of the SERVICES that are not terminated;
c. If directed in writing by the CITY to do so, assign all right, title and interest in subcontracts and materials in progress to CITY, in which case the CITY will have the right at its discretion to settle, or pay any or all claims arising out of the termination of such, but in no event shall recovery by #5..
- 264 -
7 any CONTRACTOR or subcontractor include lost profits for portions of the SERVICES not completed or undertaken, including materials not delivered; d. Deliver or otherwise make available to the CITY all data, drawings, specifications, reports, estimates, summaries and such other information and material as may have been accumulated by the CONTRACTOR in performing the SERVICES whether completed or in process; e. Settle outstanding liabilities and claims, subject to the approval of CITY; f. Complete performance of such part of the SERVICES as has not been terminated; g. Take such other actions as may be necessary, or as may be directed by the CITY for the protection and preservation of the SERVICES and/or property related to the SERVICES; h. If CITY so requests, and at CITY's cost, CONTRACTOR shall provide sufficient oral or written status reports to make CITY reasonably aware of the status of CONTRACTOR’s work on the SERVICES.
i. CONTRACTOR understands and agrees that CITY may, in CITY’s sole discretion, refuse to pay CONTRACTOR for that portion of CONTRACTOR's SERVICES which were performed by CONTRACTOR on the project prior to the termination date and which remain unacceptable and/or not useful to CONTRACTOR as of the termination date.

CITY will pay CONTRACTOR for SERVICES actually completed prior to the receipt of the termination notice or otherwise completed in accordance with the notice of termination. The final payment to the CONTRACTOR after termination for convenience shall be limited to amounts due and owing under the AGREEMENT at time of termination, including the following:
j. The cost of settling and paying valid claims arising out of the termination of the SERVICES such as subcontractor agreements or contracts for materials; k. The AGREEMENT price allocable to the portion of the SERVICES properly performed or goods supplied to the work site by the CONTRACTOR as of the date of termination, as determined in #5..
- 265 -
8 accordance with the notice of termination, reduced by any sums previously paid to the CONTRACTOR for such SERVICES.

11. COMPLIANCE WITH ALL LAWS:

12. FAILURE TO PERFORM SATISFACTORY WORK:

13. ASSIGNMENT OF RIGHTS:

The CONTRACTOR offers and agrees, and will require all subcontractors and suppliers to agree, to assign to the CITY all rights, title, and interest in and to all causes of action it and they may have under #5..
- 266 -
9 Section 4 of the Clayton Act (15 United States code, Section 15) or under the Cartwright Act (Business and Professions Code, Section 16700 et seq.), arising from the acquisition of goods, services, or materials pursuant to this AGREEMENT or any allowed subcontract. The assignment made by CONTRACTOR and all assignments made by subcontractors and suppliers shall be made and become effective at the time the CITY makes final payment to The CONTRACTOR, without further acknowledgment by the parties (Government Code, Sections 4550-4554).

14. CITY PROCESS/PROCEDURE APPROVALS:

CITY approval of any process or procedure shall not relieve CONTRACTOR of its responsibility to furnish the required SERVICES meeting all specifications contained herein.

15. Contractor's Responsibility for Damages:

16. NOTICES:

CONTRACTOR: Valley Transmission
Juan Dominguez
1312 10th St
Modesto, CA 95354-0723
#5..
- 267 -
10 CITY: City of Modesto
Purchasing Division
P.O. Box 642
Modesto, CA 95353
Each party may change its address for delivery of notice by delivering written notice of such change of address to the other party.

17. SIGNATORY(IES) FOR CONTRACTOR:

Each signatory for CONTRACTOR below warrants and represents that it is legally competent to, and has full authority to, execute the AGREEMENT.

18. QUANTITIES:

No minimum or maximum is guaranteed or implied.

19. FUNDING:

All annual extensions are based upon continuous funding for that purpose by the City Council.

Failure to fund any annual extension shall result in an immediate termination of the AGREEMENT without redress.

20. OTHER GOVERNMENT/PUBLICLY FUNDED AGENCIES:

21. NON-DISCRIMINATION:
a. During the performance of this AGREEMENT, CONTRACTOR and any allowed subcontractors shall not unlawfully discriminate against any employee or applicant for employment because of race, color, ancestry, religion, sex, national origin, marital status, age, medical condition (cancer related), physical handicap (including AIDS), sexual orientation, or any other basis prohibited by #5..
- 268 -
11 Federal or California law. Equal employment opportunity extends, but is not limited to recruitment, compensation, benefits, layoff, termination, and all other conditions of employment.

The CONTRACTOR and any allowed subcontractors shall ensure that the evaluation and treatment of their employees and applicants for employment are free of such discrimination. The CONTRACTOR and any allowed subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Government Code, Section 12900 et seq.) and the applicable regulations promulgated thereunder (California Administrative Code, Title 2, and Section 7285.0 et seq.). The applicable regulations of the Fair Employment and Housing Commission implementing Government Code, Section 12900, set forth in Chapter 5 of Division 4 of Title 2 of the California Administrative Code are incorporated into this contract by reference and made a part hereof as if set forth in full.
b. The CONTRACTOR and any allowed subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement.
c. The CONTRACTOR shall include the nondiscrimination and compliance provisions of this clause in any allowed subcontracts to perform SERVICES.
d. The CONTRACTOR shall permit access by representatives of the Department of Fair Employment and Housing and the CITY upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours’ notice, to such of its books, records, accounts, other sources of information and its facilities as said Department or CITY shall require to ascertain compliance with this AGREEMENT.
e. By executing this AGREEMENT, CONTRACTOR certifies that it shall follow and be in compliance with the Americans with Disabilities Act of 1990, the applicable administrative requirements promulgated in response thereto, and any other applicable Federal laws and #5..
- 269 -
12 regulations relating to handicap discrimination and participation and will continue to do so for at least the duration of the AGREEMENT and any extensions thereof.

22. CONTRACTOR LICENSES & PERMITS:

CONTRACTOR warrants and represents that it possesses and shall maintain all licenses and shall secure and maintain all necessary permits necessary to perform the SERVICES.

23. RECORDS:

24. FACILITIES AND EQUIPMENT:

25. INDEPENDENT CONTRACTOR; NOT AGENT:

At all times during the term of this AGREEMENT, CONTRACTOR shall be an independent contractor and shall not be an employee of CITY. CITY shall have the right to control CONTRACTOR only insofar as the results of CONTRACTOR’s services rendered pursuant to this AGREEMENT. Except #5..
- 270 -
13 as City may specify in writing, CONTRACTOR shall have no authority, express or implied, to act on behalf of CITY in any capacity whatsoever as an agent. CONTRACTOR shall have no authority, express or implied, pursuant to this AGREEMENT to bind City to any obligation whatsoever.

26. DRUG FREE WORKPLACE:

27. ASSIGNMENT:

Neither this AGREEMENT nor any SERVICES hereunder shall be subcontracted or assigned by CONTRACTOR without the prior written consent of the CITY in each and every instance.

28. WAIVER:

29. HEADINGS NOT CONTROLLING:

Headings used in the Agreement are for reference purposes only and shall not be considered in construing this AGREEMENT.

30. MISCELLANEOUS:

Time is of the essence in CONTRACTOR’s performance under each provision of this AGREEMENT.

31. ENTIRE AGREEMENT:

This Agreement and its exhibits contain the entire understanding between CONTRACTOR and CITY. Additional or new terms contained in this AGREEMENT which vary from CONTRACTOR’S bid #5..
- 271 -
14 are controlling and are deemed accepted by CONTRACTOR by performance of any SERVICES or other commencement of performance hereunder. The terms and conditions of the IFB, attached hereto as Exhibit B, are incorporated herein. In the event of a conflict between the IFB and this AGREEMENT, this AGREEMENT shall control. All previous bids, offers and communications related to this Agreement, whether oral or written, are hereby superseded except to the extent that they have been incorporated into this Agreement. No future waiver or exception to any of the terms, conditions, and provisions of this AGREEMENT shall be considered valid unless specifically agreed to in writing by the parties.

32. PARTIAL INVALIDITY:

CITY OF MODESTO

COMMITTEE AGENDA REPORT
DATE OF MEETING:

January 26, 2026
Date: November 18, 2025
TO: Finance Committee
David Wright, Chair
Nick Bavaro, Vice Chair
Rosa Escutia-Braaton, Member
THROUGH: Joseph P. Lopez, City Manager
FROM: Jeremy Rogers, Director of Parks, Recreation and Neighborhoods Department SUBJECT: Community/Special Event and Program Grant Awards for Fiscal Year 2025-2026 CONTACT: Jeremy Rogers, Director of Parks, Recreation and Neighborhoods, [email protected], 209-577-5347
DESCRIPTION:

Consider the Community/Special Event and Program Grants for in-kind support valued at $7,500 and Grant Funding of $17,500 for events and programs planned in the second half of Fiscal Year 2025-2026 and forwarding to Council for approval. (Funding Source: General Fund) STRATEGIC PLAN ELEMENT:

This item supports the City of Modesto’s 2025-2026 Strategic Plan to promote trust and engagement between the community and the City by enhancing responsiveness, communicating broadly about City opportunities and challenges, and increasing public participation in municipal affairs.

BACKGROUND:

Community and special events and programs provide quality of life and economic benefits to Modesto. Prior to Fiscal Year 2025-2026, the City co-sponsored events by offering financial and in-kind support under the guidelines of former Administrative Directive 3.6 for Community & Special Event Sponsorships (AD 3.6). From January 2022 through June 2025, co-sponsorships under AD 3.6 were awarded to new and one-time applicants as well as for long-standing events and programs.

Beginning in FY 2025-2026, AD 3.6 was replaced by two new directives:
1) Administrative Directive 3.7 – Co-Sponsorships for Designated City Partners’ Events and Programs (AD 3.7).
2) Administrative Directive 3.8 – Community/Special Event and Program Grants (AD 3.8).

This directive serves those seeking City support or monetary assistance (grants) for an #6..
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Finance Committee, January 26, 2026
Community/Special Event and Program Grant
Awards for Fiscal Year 2025-2026

Page 2 of 3 ends

upcoming community or special event, or a program. The process includes an application intake process, offers online tools and resources, sets annual funding thresholds, improves applicant accountability, and promotes fiscal responsibility.

For the purposes of this staff report, AD 3.8 will be considered. Key components of AD 3.8 include fiscal responsibility and grant thresholds.

Fiscal Responsibility: The amount of available funding for grants of funds and/or the provision of in-kind support may vary per year depending on the economic outlook and available resources. This includes the availability of funds for monetary grants and the City’s capacity to cover costs and provide staffing and services for each event. For Fiscal Year 25/26, the value of in-kind support and monetary grants is capped at $50,000 each.

Grant Thresholds: Awards for in-kind assistance may range between $1,000-$5,000. The same applies for monetary contributions: $1,000-$5,000. Requests for a combination of in-kind and monetary grants are permitted provided they do not exceed their respective thresholds.

DISCUSSION:

Applications that were on file when AD 3.6 ended were retained and processed under the new grant program. A total of eight events were considered: 2025 International Heritage Festival, 2025 MoPride in the Park, 2025 National Slavery Remembrance Day, Central Valley Business Expo, History of Low-Riding Holiday, Festival Folklor: Celebrando la Vida, NeLaPaLooza, and West Modesto Community Collaborative’s Back to School Health Fair. On August 12, 2025, by Resolution No. 2025-297, Council approved grants to all applicants totaling $19,815 in in-kind support and $18,157 in grant funding.

New grant applications for events and programs happening in the second half of FY 2025-2026 were accepted online from July 7, 2025 – September 30, 2025. A total of three applications were received. However, one former application was found to be overlooked in the first round of grant awards and is now being recommended. All applications were deemed complete and meet the award criteria. Typically, applications are reviewed and ranked by a sub-committee.

However, with three of the four applications being former recipients in good standing, and one being previously approved, staff recommends approving $7,500 in in-kind support and $17,500 in grant funding for the three events.

Applicant Event In-Kind
(Value)
Grant
Funding
Total
Award
South Modesto
Businesses United*
Christmas Posada & Toy
Giveaway
N/A $5,000 $5,000
NAACP 2026 Freedom Fund Banquet
& Community Service Awards
N/A $5,000 $5,000
King-Kennedy Memorial
Center Board of Directors
Juneteenth Celebration $2,500 $2,500 $5,000
West Modesto Community
Collaborative
7 th Annual Crab Feed $5,000 $5,000 $10,000
$7,500 $17,500 $25,000
#6..
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Finance Committee, January 26, 2026
Community/Special Event and Program Grant
Awards for Fiscal Year 2025-2026

Page 3 of 3 ends

*Applicant notified grant funding will be reimbursed after said event and pending Council approval.

FISCAL IMPACT:

Awards of in-kind grants for Fiscal Year 2025-2026 are limited to $50,000 in-kind and are incorporated in multiple Department operating budgets (Parks, Recreation and Neighborhoods, Police, Fire, Public Works, and Community and Economic Development). Grant awards of funding for Fiscal Year 2025-2026 are limited to $50,000 and are budgeted in Parks, Recreation and Neighborhood’s Administration budget (0100-31010-54920).

In-Kind: To date, a total of $19,815 of in-kind support has been awarded. Council approval of additional support of $7,500 will bring the total awarded to $27,315; leaving a balance of $22,685.

Grant Funding: To date, a total of $18,157 in grant funding has been awarded. Council approval of the additional $17,500 will bring the total awarded to $35,657; leaving a balance of $14,343.

RECOMMENDED COUNCIL ACTION:

Staff Recommendations:

Motion recommending the Community/Special Event and Program Grants for in-kind support valued at $7,500 and Grant Funding of $17,500 for events and programs planned in the second half of Fiscal Year 2025-2026 and forwarding to Council for approval.

Approved by:

Jeremy Rogers, Director of Parks, Recreation and
Neighborhoods Department
Joseph P. Lopez, City Manager
Attachments:

1. Administrative Directive 3.8

2. Grant Applications
#6..
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CITY OF MODESTO

ADMINISTRATIVE

DIRECTIVE
Original Effective Date: 06/12/2025
Latest Revision Date: 06/12/2025

Policy Number: 3.8
Approved By: Joseph Lopez
City Manager
Subject: COMMUNITY/SPECIAL EVENT AND PROGRAM GRANTS

POLICY:

This policy will provide the basis for the City’s granting of contributions of in-kind support and funds for community and special events. Grant requests will be approved in an equitable manner, ensuring a variety of programs, services and community organizations receive available support. It should be noted that the Community and Special Events Grants policy does not apply to co-sponsored activities initiated by the City and its selected partners to enhance quality of life and promote Modesto.

BACKGROUND:

The City values and encourages events, programs, and services that benefit residents of the City.

Historically, the City has supported various community events either with in-kind support or financial support based on citywide community needs and budgetary allocations. In order to ensure equitable opportunity for organizations to submit proposals, the City is formalizing the process in which organizations/groups receive City support.

PURPOSE:

This policy is designed to clarify the process of requesting and awarding City in-kind and monetary support for those community and special events not designated as City partnered events or programs and are co-sponsored by the City of Modesto. However, City contributions of funds, in-kind services, and support for new/returning applicants are made available biannually pending an application and review process and the availability of City funding and resources. A Community or Special Event is defined as an upcoming organized community or special event benefiting the community-at-large, occurs in/on City-owned property or street, and where the City is not the primary partner or organizer.

A program is defined as a program benefiting the community at large and where the City is not the primary partner or organizer.

SCOPE:

Goals & Objectives:

The granting of funds or in-kind services, including but not limited to contributions of staff, equipment or other services, and booth participation, will be considered for special and community events, community projects or programs designed to accomplish one or more of the goals and objectives:
• Promotes the City of Modesto as a desirable place to live, visit, and do business. • Promotes the City of Modesto as a visitor destination and/or brings tourism-associated revenue to the City.
• Enhances the quality of life and well-being of the citizenry. • Advances the City’s commitment to and pride in being a diverse and multicultural community. • Encourages the development of neighborhood engagement, identity, and pride. • Promotes cultural awareness among the citizenries.
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The granting of City funds or in-kind support is evaluated according to the effectiveness and impact the particular special event, community project or program has on the community-at-large. Special attention is paid to contributions that promote the attractiveness of the City as a place to visit and/or live, celebrate the heritage of the City and its neighborhoods, and/or enrich the character and quality of life of its citizens.

Event Criteria:

1. Takes place within the upcoming Fiscal Year (July 1st – June 30th).

2. Offers a cultural, social, educational, economic, or recreational benefit to the community.

3. Not religious or political in nature nor does it seek to support or oppose any religious or political viewpoint.

4. Takes place within the City of Modesto limits at a City facility, building, park, or street(s).

Some limited exceptions may be granted.

5. Includes other sources of funding sufficient to cover at least 50% of all anticipated eventrelated expenses.

3. Does not occur on the same date(s) as other City-sponsored or grant-funded events which may or may not be similar in nature or theme.

4. Open to the public and does not require any entrance fees paid for admittance and provides services on a non-discriminatory basis.

8. Supports the aforementioned goals and objectives.

Event/Program Organizer Criteria:

The granting of funds or in-kind services will be considered for special and community events, community projects or programs whose event organizer, organization or applicant meet all of the City’s criteria:

1. Based within the City of Modesto boundaries and is in good standing current on all City accounts.

2. Demonstrates that the organization has the experience and the expertise to undertake the planning and execution of the proposed event.

3. Completes/Submits required Community/Special Event and Program Grant Application and supporting documents during the identified application filing period.

4. Payment of Community/Special Event and Program Grant Application fee.

5. Compliant with all City, County, and State requirements.

6. Fiscally responsible for all other event expenses not related to or granted by the City.

Grant Funding and Use Restrictions:

The amount of available funding for grants of funds and/or the provision of in-kind support may vary per year depending on economic outlook and available resources. Past grant awards are no assurance of future awards. Careful consideration of the fiscal impact for each application will be assessed. This includes the availability of funds for monetary grants and the City’s capacity to cover costs and provide staffing and services for each event. Available grants are subject to City Council approval. The City may terminate the program at any time due to unforeseen circumstances. #6..
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Awarded grants must be used for event-related expenses only and not for operating deficit, administrative costs, or other organizational costs unrelated to the production of the event or program or for any capital equipment purchases. No part of the grant shall be used for any political advocacy or for sole religious purposes.

Requests for the following in-kind support and services will not be considered and all costs associated therein shall be the applicant/organizer’s responsibility • Modesto Police and Fire emergency services, such as traffic control, street closures, security, or escorts
• Application and permit fees for the sale, serving, or consumption of alcohol • Special Event Itinerant application, permits, and applicable taxes • Community and Special Event Grant Application Fee
Request for monetary contributions for the following expenses will not be considered and all costs associated therein shall be the applicant/organizer’s responsibility. • All City of Modesto application, permit, and inspection fees. • Special Event Itinerant Business License and taxes
• Alcohol Permits/Licenses
• Alcohol Expenditures
• Request for City Services
• Scholarships
• Charitable Donations
• Travel and Transportation Expenditures
• Permanent Equipment or Capital Expenditure
• Staff Salaries and Benefits
• Cash Awards, Incentives, Prizes, or Plaques
Grant Thresholds:

The thresholds for City grants per event or program are as follows: In-Kind Value of $1,000-$5,000 and Monetary Contributions of $1,000-$5,000. Requests for a combination of In-Kind and Monetary Grants are permitted provided they do not exceed their respective thresholds.

The annual thresholds for City grants per applicant, organizer or organization are as follows:
2 events per fiscal year provided the combined total of the grants for both in-kind and monetary contributions do not exceed $10,000.

Requests valued under $1,000 shall be considered on a case-by-case basis and approved or denied in whole or in part by the applicable Department Head.

PROCEDURES:

Administration:

The Parks, Recreation and Neighborhoods Department manages the administrative process for the City’s Community/Special Event and Program Grant Program, as it also manages the permitting process for the majority of special events in the City. The Community/Special Event Grant and Program Application will be processed together twice each fiscal year for events held in the upcoming #6..
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fiscal year. Grant applications will be reviewed for completeness. Incomplete applications will be rejected.

All Community/Special Event Grant and Program Applications which are deemed complete, along with a fiscal impact analysis, will be forwarded to a sub-committee, composed of various advisory board, committee, commission members, and others who will conduct applicant interviews, score applications, and make award recommendations for the Finance Committee. Sub-Committee recommendations will be based on the following: Economic Development, Community Benefit, Community Participation, City Recognition, Fiscal Responsibility, Organization Capacity, and City/County/State Compliance. Final recommendations will be considered by the full City Council in tandem with the approval of the Finance or Safety & Communities Committee. Grant funding will be disbursed within 60 days of the scheduled event.

Acknowledging City Support:

Grant recipients must acknowledge the City’s financial support in all appropriate materials and media.

The acknowledgement should read, “Supported in part by the City of Modesto” or similar language, unless the City is part of a list of supporters. In the latter case, the acknowledgement may simply say “City of Modesto”. Recipients must display the City’s logo whenever other sponsor/contributor logos are displayed, and in accordance with City logo use and guidelines. All use of the City of Modesto logo shall be approved in advance by the Public Relations and Legislative Affairs Manager. #6..
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Reporting Requirements:

Within 90 days of the event, the applicant shall remit the Community/Special Event and Program Final Report. Recipients who neglect to turn in the Final Report on or before the due date will be required to pay back all awarded funds and invoiced for the value of all in-kind services and support rendered.

Failure to submit the final report on time will also jeopardize the applicant’s consideration for future funding.

The Final Report encompasses the following reporting categories:
1) Attendance
2) Community Benefit
3) Event Summary, Deviations, and Matters of Concern
4) Pre-Event Requirements and Approvals
5) Accounting of Use of Grant Funding
6) Income and Expenditure Reporting (including copies of receipts, cancelled checks, etc. to support expenses).
7) Promotion and Marketing
Timelines & Schedules:

The intake, review, and award of grants is completed biannually. The grant application process, now online, will be open twice a year to consider events scheduled in the upcoming fiscal year A) July 1st – June 30th and B) January 1st -June 30th Events. In conjunction with the City’s budget process, grant applications will be reviewed for completeness and fiscal impact. A Sub-Committee composed of members from various City boards, committees, and commissions will be tasked to interview and rank applicants and make recommendations for funding consideration. Staff will complete a final review and forward all funding recommendations to the Finance Committee and then to City Council.

Application In-Take & Approval
IN-TAKE SESSION – A
For events/programs planned in the next fiscal year – JULY 1st through JUNE 30th.

OCTOBER 1- OCTOBER 31 NOTIFICATION – CALL FOR APPLICATIONS NOVEMBER 1 – DECEMBER 31 APPLICATION PORTAL OPEN
JANUARY 1 – JANUARY 31 PRELIMINARY REVIEWFISCAL IMPACT ANALYSIS FEBRUARY 1 – FEBRUARY 28 SUB-COMMITTEE REVIEW
MARCH 1 – MARCH 31 FINAL RECOMMENDATIONS
APRIL 1 – APRIL 30 FINANCE COMMITTEE
MAY 1 – JUNE 30 CITY COUNCIL APPROVAL

IN-TAKE SESSION - B
For events/programs planned in the latter half of the next fiscal year – JANUARY 1st through June 30th.

APRIL 1 – APRIL 30 NOTIFICATION – CALL FOR APPLICATIONS MAY 1 – JUNE 30 APPLICATION PORTAL OPEN
JULY 1 – JULY 31 PRELIMINARY REVIEWFISCAL IMPACT ANALYSIS AUGUST 1 – AUGUST 31 SUB-COMMITTEE REVIEW
SEPTEMBER 1 – SEPTEMBER 31 FINAL RECOMMENDATIONS
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OCTOBER 1 – OCTOBER 31 FINANCE COMMITTEE
NOVEMBER 1 – NOVEMBER 30 CITY COUNCIL APPROVAL
Roll out of the policy in year 1 may differ from the schedule listed herein and could include shorter review, and award timelines. Events and programs scheduled within 30 days of award may be disbursed post event.

Attachments:
1) Resolution (Pending City Council approval 6/3/2025)
2) Community/Special Event and Program Grant Application 3) Community/Special Event and Program Grant In-Kind Fee Calculation Form 4) Community/Special Event and Program Grant Preliminary Budget Template 5) Community/Special Event and Program Scoring Worksheet 6) Community/Special Event and Program Grant Final Report #6..
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CITY OF MODESTO

COMMITTEE AGENDA REPORT
DATE OF MEETING:

January 26, 2026
Date: December 9, 2025
.

TO: Finance Committee
David Wright, Chair
Nick Bavaro, Vice-Chair
Rosa Escutia-Braaton, Member
THROUGH: Joseph P. Lopez, City Manager
FROM: DeAnna Christensen, Director of Finance
SUBJECT: City-Wide Security Services Agreement
CONTACT: Dianne Love, Purchasing Manager, [email protected], 209-571-5164 DESCRIPTION:

Consider an Agreement for the furnishing of City-Wide Security Services to Inter-Con Security Systems, Inc., Pasadena, CA for a total amount not to exceed $7,112,000 over seven (7) years; and forwarding to Council for approval. (Funding Source: Various Funds) STRATEGIC PLAN ELEMENT:

This item supports the City of Modesto 2025-2026 Strategic Plan focus of Governance and Service Delivery under Goal H: Achieve Long-Term Financial Sustainability.

BACKGROUND:

Security guard services are required at following City locations:
• City Rental Facilities / Park Operations
• McHenry Mansion and Museum
• Water Division, Codoni, and Tank #6
• Wastewater Division, Sutter Wastewater Treatment Plant • 9th, 10th and 11th street Parking Garages
City Rental Facilities / Park Operations
The City has multiple facilities that are rented to the public for special events held on the weekends. Security guard service is required for these events to help ensure public safety. The Modesto Police Department (MPD) determines the number of security guards required, depending on the type and size of the event. The number can vary from two (2) to eight (8) security guards. The cost for the security services is reimbursed to the City by the customer paying for the special event. Park Operations has need for security services and request as #7..
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needed. On normal basis, service consists of patrolled units for two days per week for twelve hours per day.

Wastewater Division, Sutter Wastewater Treatment Plant
Security guard service ensures enforcement of the “no trespassing” and “authorized personnel only” policies. Guards also provide additional safety and security for shift operators, as well as providing greater security for critical areas such as; Building #1 which houses Administration, Operations, WQC Lab and Environmental Services, Building #2 which houses Collections and Electrical Services and Building #3 which houses Plant Maintenance. Several of these buildings store equipment that is critical to the successful operation of the wastewater facility. 9th, 10th, and 11th Street Parking Garages
A roving patrol officer, utilizing a City owned vehicle, provides security guard service to the parking garages monitoring the activity of the garages. The officer interacts with customers, other security officers and MPD, as necessary. Additional responsibilities include conducting continuous rounds and inspections of the parking garages.

Water – Codoni and Tank #6
Security guard walks the grounds, observe and report, checking buildings vehicles, storage facilities, fences, etc.

On February 5, 2019, under Resolution 2019-42, the City Council approved the Agreement for furnishing of City-Wide Security Services to Allied Universal Security Services and Rank Investigation and Protection Inc. for various City owned facilities. The City entered into a five (5) year agreement with two (2) one-year extension options for an estimated annual cost not to exceed $741,230 and $112,378 respectively and a total amount not to exceed $5,880,468 and $891,916 over seven (7) years.

On September 24, 2019, under Resolution 2019-408, the City Council approved a First Amendment with Rank Investigation and Protection Inc. in the amount not to exceed $641,498 for the first year of service and a total contract amount not to exceed $3,669,756 over seven (7) years. This amendment was needed to address the additional security services for the Modesto Outdoor Emergency Shelter.

On November 10, 2020, under Resolution 2020-481, the City Council approved a Second Amendment with Rank Investigation and Protection Inc. increasing the Agreement by $150,000 from $3,669,756 to $3,846,756 over seven (7) years. Due to the August 2020 Dryden Golf Course fire, additional security services were needed for this facility to minimize vandalism.

On November 4, 2022, the City Manager approved a First Amendment with Allied Universal Security Services due to an increase in their billable rates and new Heliaus device monthly Subscription Service fee of $150. This is a handheld detect and respond device for the security officers. This amendment did not impact the Council approved amount.

On November 11, 2022, the City Manager approved a Third Amendment with Rank Investigation and Protection Inc. due to an increase in their billable rates. With California Minimum Wage increases, this impacted the rates for security guard services. This amendment did not impact the Council approved amount.
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On April 23, 2024, the City Manager approved a Fourth Amendment with Rank Investigation and Protection Inc. due to an increase in their billable rates and extending the term of the agreement. This amendment did not impact the Council approved amount.

On June 10, 2024, the City Manager approved a Second Amendment with Allied Universal Security Services due to an increase in their billable rates. With California Minimum Wage increases, this impacted the rates for security guard services. This amendment did not impact the Council approved amount.

On December 9, 2025, the City Manager approved a Third Amendment with Allied Universal Security Services to extend the term of the agreement through December 31, 2026 to provide additional time to complete the procurement requirements. This amendment did not impact the Council approved amount.

On December 10, 2025, the City Manager approved a Fifth Amendment with Rank Investigation and Protection Inc. to extend the term of the agreement through December 31, 2026. This amendment did not impact the Council approved amount.

DISCUSSION:

On July 29, 2025, the City Manager authorized the Purchasing Manager to solicit the procurement for City-wide Security Services. On July 25, 2025, Stanislaus County GSA Purchasing Division issued RFP #25-30-YT under Master Agreement for Countywide Security Guard Services on the County of Stanislaus PlanetBids website. On August 28, 2025, proposals were opened at Stanislaus County GSA Purchasing Division 1010 10th Street, Suite 5400 Modesto, CA 95354. Twenty-one (21) proposals were received and based on the Evaluation of the Proposals and the criteria outlined in the RFP, one (1) contract was awarded for this commodity which includes the Countywide Security Guard Services. Based on the responsive and responsible proposer offering the Evaluation, Qualification, Presentation, and Pricing City staff recommends to award to Inter-Con Security Systems, Inc., Pasadena, CA to purchase Citywide Security Guard Services for a three (3) year agreement with (4) four one-year extension options, for a total estimated annual amount of $1,016,000, and $7,112,000 over seven (7) years.

Modesto Municipal Code Section 8-3.203 generally requires all purchases that meet or exceed $100,000 for material, equipment or contractual services to be formally bid. However, exceptions to the formal bidding process are granted in MMC 8-3.204(d) “Where the Purchasing Manager, in her discretion, determines that a process other than the formal bid procedure set for in Section 8-3.203 will result in a procurement for the City at the lowest possible cost commensurate with the desired quality.” In addition, MMC 8-3.202(h) encourages the Purchasing Manager to join with the State of California or other units of government in cooperative purchasing plans when the best cost savings interest of the City would be served.

By utilizing the Stanislaus County General Services bidding process, the City is complying with the requirements defined under this code for City-wide Security Services.

FISCAL IMPACT:

Sufficient funds are budgeted in Fiscal Year 2025-26 and will be budgeted for future years through the term of this Agreement, to cover the cost for this service. Below is the spending #7..
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history with the current agreements with Allied Universal Security Services and Rank Investigation and Protection Inc.

Agreement Period Allied Rank Total
Year 1 $ 456,777 $ 573,772 $ 1,030,549
Year 2 $ 438,321 $ 442,356 $ 880,677
Year 3 $ 470,407 $ 506,289 $ 976,696
Year 4 $ 526,654 $ 162,834 $ 689,488
Year 5 $ 444,127 $ 208,312 $ 652,439
Year 6 $ 463,314 $ 351,230 $ 814,544
Year 7 $ 207,793 $ 261,889 $ 469,682
Grand Total $ 3,007,393 $ 2,506,682 $ 5,514,075
Below is the breakdown of the Proposed new Agreement and Funding Source funding the seven (7) year Agreement.

Fund Name Annual Estimated Amount
Building Services $ 2,682
General Fund $ 124,611
Golf Fund $ 51,426
Measure H $ 49,962
Parking $ 172,660
Storm Drain $ 11,459
Wastewater Fund $ 331,490
Water Fund $ 271,710
Total $ 1,016,000
RECOMMENDED COMMITTEE ACTION:

Staff Recommendations:

Motion recommending an Agreement with Inter-Con Security, Pasadena, CA by utilizing the Competitive Bid Process with Stanislaus County General Services, for City-wide Security Services for a three (3) year Agreement with four (4) one-year extension options, for an estimated annual amount of $1,016,000, and a total amount not to exceed $7,112,000 over seven (7) years; and forwarding to Council for approval.

Approved by:

DeAnna Christensen, Director of Finance
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Joseph P. Lopez, City Manager
Attachments:

1. Agreement

2. Exhibit B – RFP Proposal

3. Exhibit C – Scope of Work

4. Exhibit D – Insurance

5. Exhibit E - Pricing

6. Financial Interest Disclosure

7. CA Levine Act Disclosure
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1 ANNUAL AGREEMENT FOR
SECURITY GUARD SERVICES – AGREEMENT #318011
This agreement, hereinafter called AGREEMENT, made and entered into in the City of Modesto, State of California, this _______ day of ________________, 2026, by and between the City of Modesto, a municipal corporation of the State of California, hereinafter called CITY, and Inter-Con Security Systems, Inc, a California corporation, hereinafter called CONTRACTOR.

W I T N E S E T H:

WHEREAS, the Modesto City Council adopted Resolution No. 2026 - ______ authorizing the Award of Bid and agreement for Security Services to CONTRACTOR, attached hereto as Exhibit “A” and made a part hereof, and
WHEREAS, the CONTRACTOR provided a responsive and responsible submittal to Stanislaus County RFP# 25-30-YT that best meets the CITY needs, attached hereto as Exhibit “B” and made a part hereof, and
WHEREAS, the CITY and CONTRACTOR shall enter into an agreement for the Security Services as described in "Scope of Work", attached hereto as Exhibit “C” and made a part hereof (hereinafter called IFB).

NOW, THEREFORE, the parties hereto mutually agree as follows:

1. THE WORK:

A. CONTRACTOR shall furnish all labor, materials, equipment, fuel, tools, licenses, and insurance necessary to perform and complete the required work as specified in Exhibit “B”, and in strict accordance with the conditions of the complete AGREEMENT.

B. CONTRACTOR shall do and perform the work contemplated hereby in a good workmanlike manner under the direction of and to the satisfaction of the CITY Representative. #7..
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2 C. CONTRACTOR shall maintain proper insurance with the CITY for the duration of the AGREEMENT.

D. CONTRACTOR shall maintain a CITY business license for the duration of the AGREEMENT.

E. CONTRACTOR shall furnish said services at the following AGREEMENT rates for an estimated annual amount of $1,016,000. The total amount paid by CITY to CONTRACTOR over the full term of the AGREEMENT shall not exceed $7,112,000. Unless the services provided are for a lump sum or flat fee, fees for work performed by CONTRACTOR on an hourly basis shall not exceed the amounts shown on Bid attached hereto as Exhibit "B".

F. The AGREEMENT pricing is attached hereto as Exhibit "E". Pricing during AGREEMENT Year one and two shall be as set forth in Exhibit "E", attached hereto and made a part hereof by this reference.

2. CITY REPRESENTATIVE:

CITY Representative is: TBD
Purchasing Representative: Carol Wattle, [email protected] The CITY Representative is not authorized to commit the CITY to changes in specifications, requirements, or scope of work, changes in price(s), period of performance or delivery date(s) or method of shipment. Changes of a contractual or business nature shall be effective only by written change to the AGREEMENT, issued by the City of Modesto, Purchasing Division.

3. CONTRACTOR CONTACT:

TBD
TBD
TBD

4. TERM OF AGREEMENT:

The term of the AGREEMENT shall be for a period of three (3) years, with four (4) one-year extension options at the sole discretion of CITY, for a total of up to seven (7) years.

Year 1: MARCH 01, 2026 through FEBRUARY 28, 2027
Year 2: MARCH 01, 2027 through FEBRUARY 29, 2028
Year 3: MARCH 01, 2028 through FEBRUARY 28, 2029
Year 4: MARCH 01, 2029 through FEBRUARY 28, 2030
Year 5: MARCH 01, 2030 through FEBRUARY 28, 2031
Year 6: MARCH 01, 2031 through FEBRUARY 29, 2032
Year 7: MARCH 01, 2032 through FEBRUARY 28, 2033
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3 Price increases for any subsequent AGREEMENT years following the third year shall not exceed the percentage change in the Consumer Price Index (CPI) for West Urban Area in any one AGREEMENT year and shall be negotiated through the Purchasing Division. Requests for price increases shall be submitted by CONTRACTOR in writing, ninety (90) days prior to the annual anniversary date of the AGREEMENT to be effective for the subsequent year.

The index used to determine price adjustments on diesel fuel shall come from the Energy Information Administration Website: HTTPS://WWW.EIA.GOV/PETROLEUM/GASDIESEL/, California data.

5. INSURANCE REQUIREMENTS:

During the term of this AGREEMENT, CONTRACTOR shall maintain in full force and effect at its own cost and expense the insurance coverage as set forth in the attached Exhibit "D" to this AGREEMENT and shall otherwise comply with the other provisions of Exhibit "D" to this AGREEMENT. The city utilizes a software program “PINS Advantage” where vendor is responsible for uploading and maintaining updated insurance.

6. PAYMENT:

Invoice to: City of Modesto
Attn: Accounts Payable
P.O. Box 642
Modesto, CA 95353
Email to: [email protected]
At a minimum, invoices shall state the following:
 This AGREEMENT number 318011
 CITY department/division name and address
 Billing period
 Service hours worked day and week
 Unit price, extended price, sales tax and total
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4 7. INDEMNITY:

The CONTRACTOR shall hold the CITY, its agents, officials, officers, employees, and volunteers, harmless from and save, defend and indemnify them against any and all claims, losses, liabilities, judgments or damages from every cause, including but not limited to injury to person or property or wrongful death, including reasonable costs and expenses of defense of any judicial or administrative action, arising directly or indirectly out of any negligent or intentional act or omission of CONTRACTOR, or its agents, officials, officers, employees, or volunteers relating to or during the performance of its obligations under this AGREEMENT, except for claims arising from the willful or active negligence of the City. CONTRACTOR’s obligation to defend, indemnify, and hold the CITY, its agents, officials, officers, and employees harmless under the provisions of this paragraph is not limited to or restricted by any requirement in this AGREEMENT for CONTRACTOR to procure and maintain a policy of insurance.

8. VENUE & GOVERNING LAW:

This AGREEMENT shall be deemed made in, governed by, performed in, and construed and enforced in accordance with the laws of the State of California, without giving effect to its conflicts of laws provisions or principles.

9. ATTORNEY'S FEES:

10. COMMENCEMENT AND COMPLETION OF THE WORK:

The work contemplated herein shall be commenced as immediately after the agreement administrator receives and has on file:

A. Proofs of insurance (approved by CITY Risk Manager); and B. Resolution No.2026 - _______;
C. CONTRACTOR Bid submittal;
D. "Scope of Work";
E. Contractor’s City of Modesto business license

11. TERMINATION OF SERVICES:

Termination for Default: In the event either party fails to perform under this AGREEMENT or breaches any condition contained herein, the other party shall notify in writing the breaching party of the nonperformance. Within 10 days after receipt of notification, the breaching party shall correct any non- #7..
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5 performance to the reasonable satisfaction of the non-breaching party, or such other time as may be identified in the notice. Failure to correct any non-performance shall allow the non-breaching party to terminate this AGREEMENT for cause.

Termination by City for Convenience: The City may also terminate this AGREEMENT the Contractor's performance under the Agreement, either in whole or in part, at its own discretion and without cause.

Post-Termination Procedure
Upon receipt of a written notice of termination pursuant to either of the foregoing paragraphs, the CONTRACTOR shall:

A. Cease its work as directed in the notice of termination as of the termination date and see to it that its employees, subcontractors and agents are notified of such termination and act as specified in the notice of termination;
B. Terminate all orders and subcontracts except as necessary to complete any portion of the SERVICES that are not terminated;
C. If directed in writing by the CITY to do so, assign all right, title and interest in subcontracts and materials in progress to CITY, in which case the CITY will have the right at its discretion to settle, or pay any or all claims arising out of the termination of such, but in no event shall recovery by any CONTRACTOR or subcontractor include lost profits for portions of the SERVICES not completed or undertaken, including materials not delivered; D. Deliver or otherwise make available to the CITY all data, drawings, specifications, reports, estimates, summaries and such other information and material as may have been accumulated by the CONTRACTOR in performing the SERVICES whether completed or in process; E. Settle outstanding liabilities and claims, subject to the approval of CITY; F. Complete performance of such part of the SERVICES as has not been terminated; G. Take such other actions as may be necessary, or as may be directed by the CITY for the protection and preservation of the SERVICES and/or property related to the SERVICES; H. If CITY so requests, and at CITY's cost, CONTRACTOR shall provide sufficient oral or written status reports to make CITY reasonably aware of the status of CONTRACTOR’s work on the SERVICES.

I. CONTRACTOR understands and agrees that CITY may, in CITY’s sole discretion, refuse to pay CONTRACTOR for that portion of CONTRACTOR's SERVICES which were performed by CONTRACTOR on the project prior to the termination date and which remain unacceptable and/or not useful to CONTRACTOR as of the termination date.

J. CITY will pay CONTRACTOR for SERVICES actually completed prior to the receipt of the termination notice or otherwise completed in accordance with the notice of termination. The final payment to the CONTRACTOR after termination for convenience shall be limited to amounts due and owing under the AGREEMENT at time of termination, including the following:
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6 K. The cost of settling and paying valid claims arising out of the termination of the SERVICES such as subcontractor agreements or contracts for materials; L. The AGREEMENT price allocable to the portion of the SERVICES properly performed or goods supplied to the work site by the CONTRACTOR as of the date of termination, as determined in accordance with the notice of termination, reduced by any sums previously paid to the CONTRACTOR for such SERVICES.

12. COMPLIANCE WITH ALL LAWS:

13. FAILURE TO PERFORM SATISFACTORY WORK:

It is agreed and understood that if the CONTRACTOR fails to perform the SERVICES as specified herein, CITY's representative may:

A. Consent to accept such unsatisfactory service with an appropriate adjustment in contract price, based on established cost factors,
B. Have such required work done by CITY forces or otherwise, and charge the cost thereof to the CONTRACTOR, or
C. Recommend termination of AGREEMENT between said the CONTRACTOR and the City of Modesto.

14. ASSIGNMENT OF RIGHTS:

The CONTRACTOR offers and agrees, and will require all subcontractors and suppliers to agree, to assign to the CITY all rights, title, and interest in and to all causes of action it and they may have under Section 4 of the Clayton Act (15 United States code, Section 15) or under the Cartwright Act (Business and Professions Code, Section 16700 et seq.), arising from the acquisition of goods, services, or materials pursuant to this AGREEMENT or any allowed subcontract. The assignment made by CONTRACTOR and all assignments made by subcontractors and suppliers shall be made and become effective at the time the CITY makes final payment to The CONTRACTOR, without further acknowledgment by the parties (Government Code, Sections 4550-4554).
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7 15. CITY PROCESS/PROCEDURE APPROVALS:

CITY approval of any process or procedure shall not relieve CONTRACTOR of its responsibility to furnish the required SERVICES meeting all specifications contained herein.

16. CONTRACTOR'S RESPONSIBILITY FOR DAMAGES:

17. NOTICES:

CONTRACTOR: Inter-Con Security Systems, Inc.

Attention: John Campbell
210 S De Lacey Avenue
Pasadena, CA 91105
(626) 535-2639
[email protected]
CITY: City of Modesto
Purchasing Division
Attention: Carol Wattle
P.O. Box 642
Modesto, CA 95353
(209) 577-5405 [email protected]
Each party may change its address for delivery of notice by delivering written notice of such change of address to the other party.

18. SIGNATORY(IES) FOR CONTRACTOR:

Each signatory for CONTRACTOR below warrants and represents that it is legally competent to, and has full authority to, execute the AGREEMENT.

19. QUANTITIES:

No minimum or maximum is guaranteed or implied.
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8 20. FUNDING:

All annual extensions are based upon continuous funding for that purpose by the City Council. Failure to fund any annual extension shall result in an immediate termination of the AGREEMENT without redress.

21. OTHER GOVERNMENT/PUBLICLY FUNDED AGENCIES:

22. NON-DISCRIMINATION:

A. During the performance of this AGREEMENT, CONTRACTOR and any allowed subcontractors shall not unlawfully discriminate against any employee or applicant for employment because of race, color, ancestry, religion, sex, national origin, marital status, age, medical condition (cancer related), physical handicap (including AIDS), sexual orientation, or any other basis prohibited by Federal or California law. Equal employment opportunity extends, but is not limited to recruitment, compensation, benefits, layoff, termination, and all other conditions of employment.

B. The CONTRACTOR and any allowed subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement.

C. The CONTRACTOR shall include the nondiscrimination and compliance provisions of this clause in any allowed subcontracts to perform SERVICES.

D. The CONTRACTOR shall permit access by representatives of the Department of Fair Employment and Housing and the CITY upon reasonable notice at any time during the normal business hours, but in no case less than 24 hours’ notice, to such of its books, records, accounts, other sources of information and its facilities as said Department or CITY shall require to ascertain compliance with this AGREEMENT.

E. By executing this AGREEMENT, CONTRACTOR certifies that it shall follow and be in compliance with the Americans with Disabilities Act of 1990, the applicable administrative requirements promulgated in response thereto, and any other applicable Federal laws and #7..
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9 regulations relating to handicap discrimination and participation and will continue to do so for at least the duration of the AGREEMENT and any extensions thereof.

23. CONTRACTOR LICENSES & PERMITS:

CONTRACTOR warrants and represents that it possesses and shall maintain all licenses and shall secure and maintain all necessary permits necessary to perform the SERVICES.

24. RECORDS:

25. FACILITIES AND EQUIPMENT:

26. INDEPENDENT CONTRACTOR; NOT AGENT:

At all times during the term of this AGREEMENT, CONTRACTOR shall be an independent contractor and shall not be an employee of CITY. CITY shall have the right to control CONTRACTOR only insofar as the results of CONTRACTOR’s services rendered pursuant to this AGREEMENT. Except as City may specify in writing, CONTRACTOR shall have no authority, express or implied, to act on behalf of CITY in any capacity whatsoever as an agent. CONTRACTOR shall have no authority, express or implied, pursuant to this AGREEMENT to bind City to any obligation whatsoever.

27. DRUG FREE WORKPLACE:

28. ASSIGNMENT:

Neither this AGREEMENT nor any SERVICES hereunder shall be subcontracted or assigned by CONTRACTOR without the prior written consent of the CITY in each and every instance. #7..
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10 29. WAIVER:

30. HEADINGS NOT CONTROLLING:

Headings used in the Agreement are for reference purposes only and shall not be considered in construing this AGREEMENT.

31. MISCELLANEOUS:

Time is of the essence in CONTRACTOR’s performance under each provision of this AGREEMENT.

32. ENTIRE AGREEMENT:

This Agreement and its exhibits contain the entire understanding between CONTRACTOR and CITY.

Additional or new terms contained in this AGREEMENT which vary from CONTRACTOR’S bid are controlling and are deemed accepted by CONTRACTOR by performance of any SERVICES or other commencement of performance hereunder. The terms and conditions of the IFB, attached hereto as Exhibit B, are incorporated herein. In the event of a conflict between the IFB and this AGREEMENT, this AGREEMENT shall control. All previous bids, offers and communications related to this Agreement, whether oral or written, are hereby superseded except to the extent that they have been incorporated into this Agreement. No future waiver or exception to any of the terms, conditions, and provisions of this AGREEMENT shall be considered valid unless specifically agreed to in writing by the parties.

33. PARTIAL INVALIDITY:

IN WITNESS WHEREOF, the CITY OF MODESTO, a municipal corporation, has authorized the execution of this Agreement by its City Manager and attested by its City Clerk under authority of Resolution No. 2026 - _______, adopted by the Council of the City of Modesto on the _______ day of ____________, 2026 and Inter-Con Security Systems, Inc has caused this Agreement to be duly executed. #7..
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Request for Proposal
RFP #25-30-YT | COUNTYWIDE SECURITY SERVICES
Proposed By

INTER-CON SECURITY

TECHNICAL QUALIFICATION PROPOSAL

STANISLAUS COUNTY
Address
210 S De Lacey Avenue
Pasadena, CA 91105
Contact
John H. Campbell, CPP
SVP, North America
T: (626) 535 – 2639
E: [email protected]
Date
August 28, 2025
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August 28, 2025
Ms. Yer Tapia
Stanislaus County
Purchasing Division
1010 10th St., Suite 5400
Modesto, CA 95354
Subject: Countywide Security Guard Services RFP # 25-30-YT Dear Ms. Tapia,
Inter-Con Security is pleased to submit this proposal for your consideration. In 1973, my grandparents founded Inter-Con Security with their life savings and a vision to redefine security services by setting higher standards for quality, reliability, and client focus. Over fifty years later, and still 100% familyowned, Inter-Con has grown into a $1.2B+ global security provider, employing 37,000+ professionals around the world. Unlike our volume-focused competitors, we specialize in delivering high-quality, customized, and cost-efficient security solutions for sophisticated clientele who, like Stanislaus County, demand more than mass guard services.

Inter-Con’s dedication to excellence has earned global recognition, including: being recognized as Best in Business for the security industry; as one of the fastest growing companies in America; and recently being named as a finalist in every major category of the Outstanding Security Performance Awards (OSPAs), including for Security Company of the Year. These honors reflect our industry leadership and unwavering focus on providing best-in-class service.

Our portfolio spans large government agencies and municipalities nationwide—including San Bernardino County, Multnomah County, and San Diego County. These are all public-sector clients who demand precision, accountability, and consistently high standards. Each year, we deliver millions of service hours across courthouses, administrative centers, social service agencies, and critical infrastructure sites nationwide. The scope of services we provide to these agencies mirrors Stanislaus County’s requirements, including patrolling facilities and parking areas, securing access points, assisting visitors, enforcing no-weapons policies, monitoring cameras and alarms, and supporting County staff during incidents.

The County’s security program demands a partner who understands the complexity of large-scale municipal operations. Drawing on decades of experience protecting municipal and critical infrastructure, we can provide reliable, responsive, and result-driven security. Personnel will be assigned exclusively to your facilities and supported by corporate leadership, ensuring best-in-class responsiveness, specialized training, robust compliance infrastructure, and the strength of our proprietary IConIQ security management system. Together, these capabilities guarantee 100% staffing on Day 1, exceptional Officer retention, and seamless regulatory compliance.

As the largest minority-owned security provider (MBE) in the U.S. and the 4th largest in North America, we are proud of the diverse team that drives our success. At Inter-Con, success is measured by the trust we earn, the people we empower, and the difference we make—wherever security matters.

Respectfully,
Enrique Hernandez III
President and Chief Executive Officer
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Stanisclaus County | RFP No. 25-30-YT Table of Contents – ii Table of Contents
Table of Contents .................................................................................................................. ii Executive Summary ............................................................................................................... 1 Signed Proposal Cover Page ................................................................................................ 4 Signed Proposal Checklist .................................................................................................... 5 Exceptions/Disclosures to the Terms and Conditions ................................................... 6 Exceptions to the Sample Contract .................................................................................... 7 Signed Non-Collusion Affidavit .......................................................................................... 8 Campaiign Contribution ..................................................................................................... 10 Response Clarification Addendum ................................................................................... 12 W-9 ......................................................................................................................................... 13 Part Two Qualification Proposal ....................................................................................... 14 Part Three Pricing Proposal................................................................................................ 78 #7..
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Stanislaus County | RFP No. 25-30-YT | Executive Summary – 1

CONFIDENTIAL
Executive Summary
As a recognized leader in the security industry, Inter-Con has more than five decades of experience designing and delivering customized security and risk management programs. This experience includes building security programs for various federal agencies, state and local governments, Fortune 50 companies, international non-profits, as well as some of the largest providers of critical infrastructure in the country.

Since our founding in 1973, we have grown to become the fourth largest security provider in North America, employing tens of thousands of security professionals and delivering over $1.2+ billion in security services annually. Inter-Con distinguishes itself through fully customized solutions that align with each client’s needs, combined with a commitment to continuously evolving our programs as operational demands change.

Our approach is unique in the industry. Unlike other security providers, we employ a dedicated service model in which all resources are assigned exclusively to the County, ensuring focus and accountability without being shared across other programs. We believe that this approach is what allows us to maintain industry leading staffing rates (over 99.8% across our domestic portfolio) – including on the numerous 1,000+ Officer programs we manage – while at the same time ensuring that our Security Officers are better trained and better prepared than their counterparts. As a complement to this dedicated model, we also utilize proprietary, cutting-edge technology. This technology would strengthen the County’s incident management and workplace violence tracking systems, supporting ongoing compliance while giving the County clear, real-time visibility into your security program.

We are pleased to present this Proposal, which we have designed specifically to meet the distinct requirements of the County’s Scope of Work. The following highlights showcase the value we believe we can bring as a strategic partner to the County:

1. Proven Quality and Municipal Security Expertise at Scale – Inter-Con currently delivers millions of annual service hours across municipal facilities, airports, and government complexes, with a consistent record of meeting staffing, compliance, and performance requirements. We maintain 100% contractual compliance on similar large-scale programs and will bring the same standards to the County.

2. A Responsive and Scalable Partner – We understand Stanislaus County’s need for immediate scalability, including contingent emergency staffing and rapid adaptation to evolving departmental requirements. Our operational model ensures the County can request and receive additional Security Officers—up to 20% of total staffing within 24 hours—without disruption to ongoing services. This proven surge capacity enables seamless coverage for new sites, special events, and urgent requests while maintaining the highest standards of service across all County facilities.

3. Mission-Aligned Leadership and Employee Focus – We care deeply about our employees, and we maintain a dedicated People Operations Department whose sole objective is to drive positive morale among our Officers and improve retention. We invest in continuous professional development through pre-assignment and recurrent training, mentorship, and career advancement opportunities. Our leadership maintains an opendoor policy and regular site visits to ensure Officers feel supported, heard, and equipped to excel in their roles. This commitment to our personnel results in high retention rates, #7..
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Stanislaus County | RFP No. 25-30-YT | Executive Summary – 2

CONFIDENTIAL
continuity of service, and Officers who are engaged, motivated, and aligned with the County’s mission for safe and secure operations.

PROVEN QUALITY AT SCALE WITH MUNICIPAL AND CRITICAL

INFRASTRUCTURE EXPERTISE
As noted above, we currently deliver millions of annual service hours across the United States and employ thousands of security professionals across municipal facilities, airports, county government complexes, libraries, behavioral health centers, and other critical public-sector environments.

Our clients in this sector include, among others, Multnomah County, San Bernardino County, the City of San Antonio, and the U.S. Marshals Service. In addition, Inter-Con was recently selected as the successful bidder for several large-scale county and municipal security programs, reinforcing our position as a premier security provider to complex, multi-site publicsector operations. We believe that our existing county and municipal portfolio reflects the high degree of trust and confidence that leading public-sector institutions, including those that demand the highest levels of service, safety, and regulatory compliance place in us.

ROBUST TRAINING & DEVELOPMENT PROGRAM
Inter-Con’s Training and Development Program equips Security Officers with the skills and judgment needed to serve the County’s employees and community members with professionalism, courtesy, and care. Our approach combines technical training with an emphasis on customer service, cultural awareness, and community engagement. Officers complete both initial and ongoing training that covers government facilities, libraries, and public service centers, with specialized instruction in conflict management, de-escalation, emergency response, and site-specific County requirements. This ensures that every Security Officer is not only fully compliant with federal, state, and local regulations, but also prepared to foster a safe, welcoming environment for all who interact with the County’s services.

PROVEN IMPLEMENTATION & RETENTION EXPERTISE
Inter-Con is the industry leader in executing seamless transitions for high-requirement security programs. Over the past 12 months alone, we have successfully transitioned 42 new programs, encompassing thousands of Officers and hundreds of thousands of weekly service hours. Many of these transitions involved overcoming severe understaffing by prior vendors and/or the rapid deployment of multiple new locations simultaneously.

Our disciplined, risk-mitigated approach emphasizes early stakeholder engagement, fully transparent communication, and the strategic retention of high-performing incumbent personnel to preserve institutional knowledge and foster continuity. Our transitions are supported by robust supervisory structures, comprehensive security assessments, and performance monitoring tools that ensure accountability and real-time oversight from the outset. With Inter-Con, transitions are treated as an ongoing process of improvement and value creation, ensuring the County receives a seamless, low-risk, and high-performing implementation from contract inception forward.

TECHNOLOGY AS A FORCE MULTIPLIER
Inter-Con is also at the forefront of security innovation, and we utilize our propriety technology to drive continuous improvement and transparency on the security programs we manage. Inter-Con’s commitment to innovation is further validated by our U.S. Department of Homeland Security SAFETY Act Designation, recognizing the effectiveness of our technology suite in mitigating security risks.

IC Labs
Unique to the security
industry, our wholly owned
subsidiary is solely focused on
delivering enhanced value to
the County through the
design, implementation, and
management of innovative
technologies that are 100%
customized to each facility’s
unique operational needs.

A Force Multiplier
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Stanislaus County | RFP No. 25-30-YT | Executive Summary – 3

CONFIDENTIAL
Through IC Labs, our in-house technology subsidiary launched in 2019 and staffed by Silicon Valley experts, we developed IConIQ, a proprietary security workforce management platform. For the County’s Security Services Program, IConIQ offers real-time oversight, AIpowered scheduling, biometric-based invoicing, and 2-minute micro-training modules at the start of each shift. This platform would enable full visibility into Officer activity, compliance, and qualifications across all, driving operational efficiency and cost transparency. Our integrated tools and daily wellness outreach also support retention and performance efforts, yielding a 33% improvement in Officer retention across recent deployments. 100% FAMILY-OWNED MINORITY BUSINESS ENTERPRISE
Since our founding in 1973, Inter-Con has operated under the same name, ownership, and steadfast commitment to delivering high-quality, mission-driven security services. As a 100% family-owned and operated business, we have grown organically, without mergers or acquisitions, to become the fourth-largest security company in North America. We are especially proud to be a 100% Hispanic- and family-owned certified Minority Business Enterprise (MBE), with a workforce that reflects the communities we serve. Today, 83.5% of our employees and 100% of our Board of Directors identify as diverse and/or female, and over 30% of our workforce is female. Our diversity is achieved through non-discriminatory hiring practices that consider all applicants regardless of their background ensuring our teams reflect the communities we protect.

MISSION-ALIGNED LEADERSHIP AND LABOR FOCUS
Inter-Con is committed to aligning our leadership approach with the County’s priorities for safety, professionalism, and operational accountability. Our Project Manager and leadership team will engage directly with County stakeholders to ensure needs are understood, addressed, and met without delay.

We maintain an open-door policy for our Officers, conduct regular site visits, and recognize performance achievements to promote morale and retention. By fostering trust and clear communication at every level, we ensure that Officers are supported, valued, and equipped to excel in their roles. This approach results in consistent service quality, high retention rates, and a team that reflects the County’s commitment to safe and welcoming public spaces

CONCLUSION
Inter-Con is uniquely positioned to deliver not only a superior security program, but also a trusted partnership that evolves with the County’s needs. With extensive municipal experience, proven operational excellence, and a technology-forward approach, we are ready to support every County facility with integrity, responsiveness, and care. We welcome the opportunity to demonstrate how our solution would deliver measurable value, elevate the security experience for the County, and protect the people and communities you serve.
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SECTION I

SECTION I
Signed Proposal Cover Page
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SECTION II

SECTION II
Signed Proposal Checklist
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SECTION III

SECTION III
Exceptions/Disclosures to the Terms
and Conditions of this RFP, if any
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Stanislaus County | RFP No. 25-30-YT | Exceptions/Disclosures to the Terms and Conditions – 6 Exceptions/Disclosures to the
Terms and Conditions
Inter-Con acknowledges and confirms our ability to fully comply with all insurance requirements outlined in Exhibit B of the RFP. While we do not seek any exceptions to these requirements, we wish to disclose the following information regarding our insurance program for transparency:
• Workers’ Compensation: $500,000 deductible
• General Liability: $500,000 Self-Insured Retention (SIR) This disclosure is provided solely for informational purposes and does not affect our ability to meet all County insurance requirements.
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SECTION IV

SECTION IV
Exceptions to the Sample
Contract, if any
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Stanislaus County | RFP No. 25-30-YT | Exceptions to the Sample Contract – 7 Exceptions to the Sample Contract

SUGGESTED EXCEPTIONS

Page 2 ends

Section 1e
e) Conflicts or Inconsistencies. In the event of any conflict or inconsistency between the terms and conditions of this Master Agreement and any Contractor proposal, PO, invoice, or other similar document, the terms and conditions of this Master Agreement shall govern and control, unless the Contractor's proposal explicitly expressly and specifically identifies the provision(s) of this MSA it intends to modify or supersede, which the County may accept through the issuance of a subsequent PO.

Page 5 ends

Section 8
8) Indemnity / Liability.
a) To the fullest extent permitted by law, Contractor shall indemnify, protect, defend with counsel approved by County and at Contractor’s sole cost and expense, and hold harmless County, its Board of Supervisors, officers, officials, officials, representatives, agents, employees and volunteers (“Indemnitees”) from and against any and all claims, causes of action, liabilities, judgments, awards, losses, liens, claims, stop notices, damages, expenses, and costs of every nature, including, but not limited to, death or injury to persons, or damage to property (“Claim” or “Claims”), which arise out of or are connected in any way with the Contractor's negligent acts, omissions or willful misconduct in delivering the work performed, materials furnished, or services provided under this Agreement, or from any violation of any federal, state, or municipal law or ordinance, or County Policy, by Contractor or Contractor’s officers, agents, employees, volunteers or subcontractors. Contractor shall not be obligated to indemnify or defend the County for claims finally determined by a court of law or arbitrator to arise from the active negligence or willful misconduct of the County. To the extent California Civil Code sections 2782, et seq., limit the defense or indemnity obligations of Contractor to County, the intent hereunder is to provide the maximum defense and indemnity obligations allowed by Contractor under the law." #7..
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SECTION V

SECTION V
Signed Non-Collusion Affidavit
and Campaign Contribution
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SECTION VI

SECTION VI
Response Clarification Addendum
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SECTION VII

SECTION VII
W-9
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2/6/2025
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SECTION IX

SECTION IX
Qualification Proposal
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 14 Qualification Proposal

1. Evidence of Proposer’s authority to conduct business within the State of California. Include a copy of your Secretary of State certification.

EVIDENCE OF AUTHORITY
Inter-Con is authorized to conduct business within the state of California and maintains all licenses and certifications necessary to provide security guard services under this contract. A copy of our State of California Private Patrol Operator License has been provided below, followed by the California Secretary of State Certification Status. #7..
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Secretary of State
Certificate of Status
I, SHIRLEY N. WEBER, PH.D., California Secretary of State, hereby certify:

The above referenced entity is active on the Secretary of State's records and is authorized to exercise all its powers, rights and privileges in California.

This certificate relates to the status of the entity on the Secretary of State’s records as of the date of this certificate and does not reflect documents that are pending review or other events that may impact status.

No information is available from this office regarding the financial condition, status of licenses, if any, business activities or practices of the entity.

Active
Entity Name:

Entity No.:

Registration Date:

Entity Type:
0781159
04/06/1976
Stock Corporation - CA - General
Status:

Formed In: CALIFORNIA
INTER-CON SECURITY SYSTEMS, INC.

IN WITNESS WHEREOF, I execute this certificate and affix the Great Seal of the State of California this day of
November 12, 2024.

SHIRLEY N. WEBER, PH.D.

Secretary of State
Certificate No.:

To verify the issuance of this Certificate, use the Certificate No. above with the Secretary of State Certification Verification Search available at bizfileOnline.sos.ca.gov. 265349534
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 16

2. Proposer’s number of years in business providing the services requested by this RFP.

YEARS IN BUSINESS
Inter-Con has been providing security services for more than 50 years. During this time, we have refined and scaled our capabilities to meet the evolving needs of government and commercial clients with complex security requirements. Our longevity in the industry reflects our operational resilience, client-focused service delivery, and ability to meet stringent performance and compliance standards across diverse sectors, including federal, state, and local government programs.

3. Brief history of Proposer’s firm, including ownership structure, key principals, and current organization structure:

COMPANY BACKGROUD AND OWNERSHIP CONFIDENTIAL
Inter-Con Security Systems, Inc. was founded in 1973 and remains a privately held corporation, 100% owned by the Hernandez family. Now in its third generation of family leadership, Inter-Con is a certified Minority Business Enterprise (MBE) and is recognized as the only MBE of its scale capable of delivering sophisticated security solutions nationwide.

KEY PRINCIPALS
Inter-Con’s leadership team provides strategic oversight and ensures operational excellence across all client engagements. The following key executives will directly or indirectly support the County’s contract:

Richard Stack | Chief Operating Officer, County Supporting Executive – 30+ years of federal and private security leadership; Inter-Con’s COO; serves as the County’s executive contact.

Brian Faulkner | Chief Information Officer – Oversees workforce management platforms and technology solutions; U.S. Army veteran with prior technology leadership at Samsung.

Natalie Griffiths | Compliance Officer & SVP of Employee Relations, County Administration Executive – 15 years of private security and compliance expertise; ensures HR compliance, DE&I leadership, and contractual adherence.

David Oken | Executive Vice President, Global Talent Strategy – Leads People Operations and talent acquisition; ensures robust staffing pipelines, retention, and engagement for County operations.

ORGANIZATIONAL STRUCTURE CONFIDENTIAL
Inter-Con operates under a centralized corporate framework with regional deployment capabilities. The company is headquartered in Pasadena, California, with a Pacific Northwest Regional Headquarters in Renton, Washington, and additional operational infrastructure nationwide. Officers authorized to execute contracts on behalf of Inter-Con include Enrique Hernandez III, Richard Stack, Robert Ray, Charles Thuss, Michael Hernandez, Kevin Hernandez, and Brian Faulkner.

Inter-Con’s organizational structure is designed to support client-centric service delivery. Each contract is overseen by a dedicated Account Management Team and supported by the company’s national infrastructure.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 17

3.1. History of the Proposer’s overall capabilities.

HISTORY OF INTER-CON’S CAPABILITIES CONFIDENTIAL
Inter-Con was founded in 1973 by retired Los Angeles Police Department Detective Hank Hernandez and his wife Bertha Hernandez, who invested their life savings to build a security company dedicated to serving clients with complex threat profiles. Mr. Hernandez had previously worked with the Department of Justice, training security forces throughout Latin America, and he applied that experience to design a company capable of delivering beyond the limits of traditional guarding providers.

Our first major contract with NASA in the 1970s set the tone for our future engagements in high-risk, high-accountability environments. That partnership demanded a level of precision, discretion, and operational reliability that conventional firms could not deliver, standards we have carried into every engagement for the past five decades. Today, Inter-Con has grown organically into one of the largest security providers in the world, employing more than 37,000 personnel globally, including over 16,000 across all 50 U.S. states and Canada. We have achieved this growth entirely through performance and client trust, never through acquisitions.

Inter-Con is a certified Minority Business Enterprise (MBE) and is recognized as the only MBE of our size and scale capable of delivering sophisticated, nationwide security solutions.

Our longstanding client base includes federal, state, and local governments, Fortune 500 companies, public utilities, ultra-high-net-worth individuals, nonprofits, and critical infrastructure operators. Many of these partnerships span decades, a testament to our stability, adaptability, and client-first philosophy.

Inter-Con’s overall capabilities reflect our enduring commitment to designing tailored, mission-driven solutions. We are not a commodity-based provider. Every program is uniquely developed to align with client operational realities, risk exposure, and financial parameters.

Unlike firms that rely on static templates, Inter-Con custom designs every Scope of Work to optimize safety and performance while maintaining flexibility to scale or adapt. This enables us to respond effectively to diverse and evolving threat landscapes with measurable, highimpact results.

Our integrated capabilities include a full suite of services: armed and unarmed Security Officers, executive protection, special event security, secure logistics, security operations center (SOC) design, staffing and management, risk advisory and consulting, advanced training (including active shooter and threat response), and intelligence and investigations. We also leverage technology-forward solutions such as remote guarding, advanced screening, autonomous robotics, and custom-built mobile command platforms. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 18 To support these operations, Inter-Con maintains a global infrastructure that enables national and regional deployments across the public, private, and nonprofit sectors. Strategic resources such as our in-house innovation hub (IC Labs & Technology), West Coast Training Academy, 24/7 Global Security Operations Center, and Quality Control Monitors ensure consistency, compliance, and innovation across all environments.

Because our organization is not driven solely by revenue tied to guard hours, we are uniquely positioned to recommend and implement integrated solutions even if that reduces total personnel demand when it best serves the client’s mission. This philosophy, rooted in service rather than volume, distinguishes Inter-Con in the marketplace. With over fifty years of proven performance, continuous innovation, and steady growth, Inter-Con remains a trusted partner where security truly matters.

3.2. Proposer’s Recent and related experience and expertise performing security guard services.

RELATED EXPERIENCE CONFIDENTIAL
Inter-Con is proud to serve on some of the most high-requirement and public-facing security programs in the country. Clients such as San Bernardino County, County of San Diego, City of San Antonio, Mecklenburg County, City of Memphis, City of Tacoma, and the California Department of General Services (DGS) require comprehensive, cost-effective, and custom-designed security solutions. These programs demand exceptional service delivery, high reliability, and close coordination with law enforcement, public safety officials, and community stakeholders.

With decades of experience supporting federal, state, and local government agencies, InterCon has developed deep subject matter expertise in delivering security guard services across diverse, high-risk, and highly regulated environments. Our experience includes the provision of armed and unarmed officers, mobile patrol operations, access control and visitor screening, facility security for behavioral health and social services sites, security operations center (SOC) staffing and management, and rapid deployment for emergency incidents and special events. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 19 Inter-Con understands the operational and administrative requirements of public-sector clients. We are well-versed in implementing detailed post orders, complying with evolving regulatory frameworks, and integrating robust performance metrics into day-to-day oversight.

Our programs are designed to deliver measurable outcomes that support safety, public trust, and uninterrupted government operations.

3.3. Proposer’s current workload, facilities, resources, and experience that clearly demonstrates ability to successfully maintain a level of sufficient security guard services throughout the entire contract.

CURRENT WORKLOAD, RESOURCES, AND CAPBILTIY TO

PERFORM COUNTYWIDE SECRUTIY SERVICES

CONFIDENTIAL
Inter-Con currently manages hundreds of security contracts nationwide, ranging from small facilities to large-scale, multi-site, 24/7 operations for state, local, and federal government agencies. Our active workload includes clients such as San Bernardino County, County of San Diego, City of San Antonio, Mecklenburg County, City of Memphis, City of Tacoma, and the California Department of General Services (DGS), each requiring dedicated, trained personnel, layered supervision, real-time reporting systems, and robust infrastructure to ensure uninterrupted service delivery.

We are well-positioned to support Stanislaus County’s needs without compromising service to our existing clients. Our operational model is built for scalability, with specialized divisions responsible for recruitment, training, quality control, and regional account support. Inter-Con employs over 36,500 personnel globally, with more than 15,000 Security Officers deployed across the U.S. and Canada. This depth of field resources allows us to surge staffing during transitions, emergencies, and special events without affecting contract performance.

Our corporate headquarters is located in Pasadena, California, supported by a Pacific Northwest Regional Headquarters in Renton, Washington, and a distributed operational infrastructure throughout the country. In California, we maintain regional recruiting teams, background investigators, client support staff, and logistics coordinators who manage guard force operations, compliance, and equipment distribution for active public-sector contracts.

We leverage centralized systems for scheduling, incident tracking, and reporting via our proprietary Risk Management System (RMS), supported by our in-house innovation group, IC Labs & Technology. In addition, our West Coast Training Academy and mobile field training units enable us to onboard and upskill Officers based on client-specific requirements. Our 24/7 Global Security Operations Center (GSOC) provides emergency response coordination, threat monitoring, and after-hours coverage for all contract sites.

Inter-Con has the staffing resources, technology, logistical support, and institutional expertise to maintain full contract coverage across Stanislaus County sites for the duration of the agreement, including during surge periods and emergency activations. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 20

4. Identify the primary contacts (and management hierarchy) that will be available for all aspects of services under this RFP:

CORPORATE HIERARCHY CONFIDENTIAL
Inter-Con’s Corporate Team, illustrated in Figure 1 below, will provide the County with daily operational support, robust oversight, and direct access to decision-makers at every level. Our layered management structure ensures that the County never has to devote its own valuable resources to managing the security force, we take full ownership of operations so the County’s leadership can remain focused on serving the community.

Client Summary of Alignment
Core Security
Services (Patrols,
Access Control,
Incident Response)
Community
Engagement Services
(Public Assistance,
De-escalation,
Outreach)
Stanislaus
County
Countywide facilities including administrative
buildings, courts, libraries, behavioral health facilities, shelters, and public service centers; services require
visible patrols, access control, safety hazard reporting, visitor assistance, de-escalation, and coordination with law enforcement. Contract includes coverage for
special events, after-hours escorts, and communityfacing service delivery. ✓ ✓
County of San
Bernardino
Civic Buildings, Courts, Libraries, Community
Centers, Event Sites ✓ ✓
County of San
Diego
City halls, courts, libraries, and community centers;
emphasis on high-visibility security, visitor
interaction, access control, and customer service in
busy urban spaces.
✓ ✓
Los Angeles
Metro
(LACMTA)
Rail Stations, Bus Facilities, Park & Rides, Parking
Structures, Offices, Events ✓ ✓
San Diego
Metro
Transit stations, park-and-ride lots, busways, public
restrooms, and administrative offices; visible patrols, rider assistance, public restroom security, fare
enforcement, and high-volume customer service
environments.
✓ ✓
Multnomah
County
Civic centers, libraries, public health facilities, and shelters; focus on public engagement, mental health
awareness, homelessness outreach, and 24/7
mobile/fixed post coverage.
✓ ✓
City of Memphis
Libraries, parks, community centers, and event
venues; focus on public safety patrols, customer
engagement, incident de-escalation, and special event
staffing.
✓ ✓
City of San
Antonio
Wide range of public-facing facilities, including
libraries, parks, public works, courts, and civic
buildings; security services support large-scale events and community activities.
✓ ✓
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 21 Our leadership team brings decades of combined experience in military, law enforcement, private security, and large-scale contract administration. Inter-Con’s Global Headquarters, located in Pasadena, California, provides the organizational backbone and executive resources that support all of our contracts nationwide, including Stanislaus County. From this base, our corporate executives deliver strategic oversight, specialized expertise, and rapid support to ensure the County benefits from the full strength and stability of our global operations.

For additional details on qualifications and roles of these leaders, please refer to Section 4.1 of this proposal for the Management Team bios.

Figure 1: Corporate Hierarchy
The primary contacts available for all aspects of services under this RFP are as follows:

Contact Title Name / Acronym Role & Responsibilities Availability Project
Manager
Project Manager
(PM)
Serves as the primary point of contact for the County,
responsible for full operational oversight and coordination of all personnel, logistics, and resources. Has full decisionmaking authority and leads site-specific performance, compliance, and service delivery.
24/7 availability
Management
Team
Project Management
Team
Comprises senior Inter-Con executives including Chief
Operating Officer Richard Stack and subject matter
experts. Provides strategic oversight, governance, and
ensures alignment with the Quality Assurance & Control
Plan. Supports PM on tactical and strategic matters.

As needed / Oncall
Supervisors Site Supervisors
Act as direct extensions of the PM. Provide daily
operational support, supervise Security Officers, ensure compliance with Post Orders, and handle on-site incident management and performance reporting.

On-site during all
shifts
Corporate
Executives
C-Suite Support
Includes the Chief Strategy Officer, Chief Financial
Officer, Chief Information Officer, Executive Vice
President, and General Counsel. These executives
support PM and the Management Team with oversight,
legal, IT, HR, and operational support as needed.

Strategic-level as
required
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 22 Contact Title Name / Acronym Role & Responsibilities Availability Proposal
Evaluation
Contact
Kevin Hernandez,
Chief Strategy
Officer
Serves as interim point of contact during the RFP
evaluation period, ensuring timely responses to County
inquiries and clarification requests.

Available during
the full duration
of the evaluation
process
This management structure ensures that the County will always have immediate access to qualified decision-makers, guaranteeing consistent communication, rapid issue resolution, and uninterrupted service delivery. Through this hierarchy, the County is assured of responsive communication, proactive oversight, and reliable service delivery across all departments and sites.

4.1 Include contacts for the Project Manager, customer service and senior management. Identify the staff to be assigned to this project

ASSIGNED KEY PERSONNEL CONFIDENTIAL
To ensure seamless communication and contract performance, Inter-Con is assigning a dedicated leadership team to the Countywide Security Guard Services program. This team includes the Project Manager, backup manager, and senior executives who will directly support the County throughout the contract lifecycle.

Mr. Richard Stack | Chief Operating Officer | County Supporting Executive: Mr. Stack has over 30 years of Federal and Private Security experience. He has risen from a Security Officer on our Department of State contract to COO in charge of all Inter-Con services around the globe. He has served at some point as the Project Manager for every one of InterCon’s major programs since 2003. Mr. Stack has also transitioned and overseen some of the most prestigious security contracts in the United States, including 2,000+ Security Officer contracts for the Department of State and the Department of Justice. He has also implemented and managed security programs of various ultra-high net worth clients. Prior to assuming the role of Chief Operating Officer, Mr. Stack served as Executive Vice President of Domestic and International Operations, with responsibility of all global operations, including business development, corporate development, logistical, and administrative activities. Before joining Inter-Con, Mr. Stack served as a military policeman in the U.S. Marine Corps. He also earned a B.S. in Management and Leadership.

Mr. Stack will function as the County’s primary executive contact at Inter-Con to ensure strategic alignment between both organizations. He will also serve as our Project Manager’s primary executive resource to ensure their questions and requests are always addressed in a timely manner. Mr. Stack will represent Inter-con’s executive leadership during quarterly business reviews to expedite any requests that the Project PM may require.

Mr. Dan Osborne | Director of Operations | County Project Manager (proposed): Mr.

Osborne joined Inter-Con in October 2020 and is currently responsible for the strategic direction and account management of multiple Inter-Con contracts. With over 13 years of experience in security and defense, including honorably serving in the United States Air Force for seven years, Mr. Osborne is a well-shaped leader and industry expert. His career is marked by his managing of multiple missions with competing priorities involving security, emergency management, law enforcement, operations, administration, and safety initiatives. Adept at team building, training, coaching, and motivating staff, Mr. Osborne currently manages contracts for high-touch clients such as Cargill and Avon. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 23 Mr. Osborne will serve as the primary point of contact for the County and will be responsible for overseeing the contract and budget to ensure all requirements are executed in a manner that meets or exceeds the County’s specifications and in full alignment with its values, vision, and mission. With the County’s approval, Mr.

Osborne alone can facilitate changes to Inter-Con’s services to match evolving contract requirements, such as the need to staff new locations, if needed. He will coordinate with the County stakeholders to identify performance objectives as well as lead the execution of Inter-Con’s Quality Control Plan to ensure contract compliance.

In addition, Mr. Osborne will serve a key role in the escalation of any business or operational issue or dispute.

Ms. Jillian Brown | Director of Operations | County Project Manager Backup (Proposed): Ms. Brown has over 12 years of combined U.S. Air Force and private security experience, and currently serves as Inter-Con’s Director of Operations managing security operations of 500+ security personnel staffing 15,000+ service hours per week. She has experience providing client solutions to maintain uncompromising security standards, analyzing metrics to implement cost savings and proactively identifying improvements for operating processes. Ms. Brown holds a Crisis Negotiation Certificate from the FBI, and successfully completed Senior Management & Leadership, as well as Joint Operations Senior Leadership Courses from Air University.

As the designated Backup Project Manager, Ms. Brown will serve as the County’s secondary point of contact and assume full responsibility whenever Mr. Osborne is unavailable. She will provide direct oversight of daily contract operations, ensuring that staffing, supervision, and reporting are executed in strict compliance with County requirements. With the County’s approval, Ms. Brown has the authority to implement service adjustments, including the addition of Officers or the modification of post assignments, to address evolving operational needs. She will actively coordinate with County stakeholders to confirm performance objectives are met and will support the execution of Inter-Con’s Quality Control Plan to maintain consistent service delivery.

In addition, Ms. Brown will represent Inter-Con leadership during business reviews and will provide timely resolution of any operational or contractual concerns that may arise.

Mr. Brian Faulkner | Chief Information Officer: Mr. Faulkner manages the implementation of Inter-Con’s tailored workforce management solutions for Inter-Con’s clients, ensuring the alignment of program results with program goals as well as the achievement of key delivery milestones. He oversees all major technology solutions Inter-Con implements and provides across the United States. He has an extensive background in varied mobile development programs from VISA Checkout to Data Collective funded start-ups. Mr.

Faulkner most recently worked at Samsung, managing mobile commerce layers to support the company’s “all things open and connected” strategy. He develops corporate strategy and oversees client relationship management efforts for Inter-Con’s technology practice. Before joining Inter-Con in 2018, Mr. Faulkner served for 10 years in the U.S. Army and earned his B.S. at Weber State University as well as his M.B.A. from the Thunderbird School of Global Management.

Mr. Faulkner will explore and propose security augmentation technologies throughout the lifetime of the contract. Mr. Faulkner will ensure the smooth operation of InterCon security services and continually seek to provide the County with new and innovative security programs and technologies.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 24 Ms. Natalie Griffiths | Compliance Officer & SVP of Employee Relations | County Administration Executive: Ms. Griffiths has nearly 15 years of private security experience and currently serves as Inter-Con’s Chief Compliance Officer and Senior VP of Employee Relations. Ms. Griffiths has held several roles of increasing responsibility during her tenure with Inter-Con. She is currently responsible for overseeing the Company’s compliance matters including Human Resource Compliance functions. Ms. Griffiths is also proud to serve as the Chairperson for Inter-Con’s Diversity, Equity, & Inclusion (DE&I) Committee. Ms. Griffiths was an associate attorney in the employment law group at Jones Day prior to joining InterCon. She earned her B.S. in Business Administration from the Marshall Business School at the University of Southern California and her JD from Loyola Law School, Los Angeles.

As Inter-Con’s Chief Compliance Officer & SVP of Employee Relations, Ms. Griffiths is responsible for several key functions, including but not limited to ensuring workforce adherence to Company policies in accordance with all Federal, state, and local regulations, as well as other governing bodies and directing Inter-Con’s human resources function. She works closely with our Executive and Operational Teams to identify and effectively mitigate risks to ensure the safety of our security personnel in their operating environments, as well as support Inter-Con’s efforts in contractual compliance.

Mr. David Oken | Executive Vice President, Global Talent Strategy | Supporting Executive: Mr. Oken is a talent acquisition leader with an acumen for developing cohesive teams. Combining his four years of industry experience with his experience and knowledge in all aspects of the hiring process, he is responsible for recruiting efforts across Inter-Con’s domestic portfolio as well as select international programs. Inter-Con’s People Operations department - responsible for Officer retention and employment satisfaction – also rolls up to Mr. Oken. He brings his award-winning talent acquisition expertise, project management skills, leadership development and training proficiencies to the Inter-Con team. He holds a B.A. from the University of San Diego, where he researched industrial and organizational psychology.

Mr. Oken would use his expertise in personnel recruiting to ensure the delivery of a dynamic and highly qualified security force for the County’s Security Services Program through every stage of the contract’s lifecycle, including implementation. He would also support the County-Recruiting Team to ensure that Inter-Con maintains a robust pipeline of pre-vetted candidates to quickly backfill open positions, should they arise, to optimize continuity in security operations. Additionally, Mr. Oken and his team of People Operations Specialists would actively engage with the County, ensuring workforce needs are effectively addressed. Their primary goal is to enhance employee morale, engagement, and retention.

Note: Full contact information for the primary team will be shared upon the contract award.

4.2. Include the Project Manager’s relevant experience and qualifications with performing and managing the services requested by this RFP.

PROJECT MANAGER- RELEVANT EXPERIENCE

CONFIDENTIAL
Mr. Osborne will serve as the Project Manager for the Countywide Security Guard Services contract. He brings more than 15 years of progressive leadership in security operations, including extensive experience managing large-scale municipal, utility, and government contracts.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 25 In his current role as Vice President of Operations, Mr. Osborne oversees a nationwide portfolio of contracts covering critical infrastructure, airports, and municipal clients. He has successfully led multiple security contract transitions, ensuring seamless startup and compliance with client post orders, training, and staffing requirements.

Previously, as Director of Operations at Inter-Con, he managed over 33,000 guard hours per month across $10M in annualized contracts, working closely with client leadership to review performance, enforce post orders, and ensure program compliance. His background as a Physical Security Consultant provided additional expertise in risk and resiliency assessments, security master planning, and emergency response planning for federal, municipal, and utility clients.

Mr. Osborne also brings past experience as a Director of Security, where he was responsible for security operations at a large multi-acre facility, including emergency response planning, training, staffing, and coordination with local law enforcement. Earlier in his career, he served as a U.S. Air Force Deputy Operations Officer, directing emergency management, personnel accountability, and property oversight for billions of dollars in deployed assets across multiple countries.

This blend of contract management, client engagement, physical security expertise, and emergency management experience uniquely qualifies Mr. Osborne to oversee the Countywide Security Guard Services program with professionalism, accountability, and operational excellence. Please see Section 4.5 for his full resume.

4.3. Detail the specific responsibilities of the Project Manager.

PROJECT MANAGER RESPONSIBILITIES
The Project Manager will serve as the County’s primary operational liaison, overseeing and coordinating all security personnel assigned under the resultant contract to ensure consistent, high-quality service delivery. The Project Manager will monitor activity at assigned County facilities, respond promptly to emerging issues, and maintain clear, timely communication with County representatives, senior company leadership, and assigned personnel.

Key Responsibilities:
• Serve as the primary point of contact for designated County departments, managing relationships to ensure service delivery meets or exceeds contractual expectations. • Direct daily operational and administrative activities for all County security assignments. • Provide regular performance and compliance updates to senior company leadership and County-designated representatives.
• Develop and implement operational plans to enhance service capabilities, responsiveness, and cost-effectiveness.
• Track, compile, and report productivity and performance metrics, including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), for the County review. • Maintain the highest standards of conduct, appearance, performance, and training for all assigned personnel.
• Utilize data and operational analysis to inform decision-making and improve efficiency. • Ensure full adherence to all contractual obligations, County policies, and applicable regulatory requirements.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 26 Additional Duties:
• Lead, mentor, and support security teams to foster a collaborative, high-performance culture.
• Oversee scheduling, reporting, and administrative functions, leveraging technology to maximize efficiency.
• Conduct regular site visits to County facilities to assess service quality and operational effectiveness.
• Collaborate with internal and County stakeholders to resolve operational challenges and deliver client-focused solutions.
• Maintain flexibility to meet deadlines and adapt to the fast-paced nature of County security operations.

Through these responsibilities, the Project Manager ensures that the County receives uninterrupted, reliable, and high-quality security services that align with contract requirements and community expectations.

4.4. Identify the person-in-charge when the Project Manager is not available.

PERSON-IN-CHARGE BACKUP CONFIDENTIAL
In the absence of Project Manager Mr. Dan Osborne, overall responsibility for contract oversight and daily operations will be delegated to Backup Project Manager Ms. Jillian Brown.

Ms. Brown will be fully briefed on all County security requirements, staffing plans, and reporting protocols, and is vested with full authority to make operational and administrative decisions on behalf of the Project Manager.

This structure ensures seamless continuity of service and guarantees that the County will always have an authorized and qualified representative available to address staffing, incident response, or contractual matters promptly. Ms. Brown’s full resume is provided in the following Section 4.5.

4.5. Attach resumes of the individuals who will be assigned to this project. Include certifications and licenses of individuals.

RESUMES CONFIDENTIAL
The following resumes represent the key personnel Inter-Con will assign to the County contract. Each individual has been carefully selected based on their proven experience, leadership skills, and relevant certifications/licenses. Together, this team provides a depth of expertise in security operations, supervision, and client service that ensures successful delivery of Countywide Security Guard Services. Full resumes, including professional certifications and licenses, are provided on the next page for your review. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 27

RICHARD STACK CONFIDENTIAL
REPRESENTATIVE EXPERIENCE:

Chief Operating Officer (COO) | Inter-Con Security Systems, Inc. | 2015 –Present • Responsible for all operational, administrative and legal compliance activities associated with Inter-Con’s Global Operations and provides executive oversight, strategic guidance, and client relations for high-net-worth families, Fortune 500 MultiNational organizations, as well as U.S. and Foreign Government agencies. • Leads continuous improvement efforts for all core operational capabilities as well as oversees all product/service development activities
• Oversees logistical activities for Inter-Con’s corporate operations as well as those for major international projects and serves as a leading operational manager during new contract phase-ins.
• Responsible for contract compliance, excellent delivery of service, and financial performance of Inter-Con’s operations.

Executive Vice President of Operations | Inter-Con Security Systems, Inc.| 2014 –2015 • Responsible for all operational, administrative and legal compliance activities associated with Inter-Con’s Operations, both domestically and internationally on four Continents, and provides executive oversight, strategic guidance, and client relations for all Markets including Fortune 100 Multi-National organizations, as well as U.S. and Foreign Government agencies.
• Exercises responsibility for all logistical activities and serves as a leading operational manager in the field during new contract phase-ins.
• Responsible for contract compliance, delivery of service, and financial performance of Inter-Con operations.

Senior Vice President of Operations | Inter-Con Security Systems, Inc. | 2007 – 2014 • Was responsible for all operational, administrative and legal compliance activities associated with Inter-Con’s International Operations on four Continents, and provides executive oversight, strategic guidance, and client relations for all • International Markets including Fortune 100 Multi-National organizations as well as U.S. and Foreign Government agencies.
• Exercised responsibility for all logistical activities and serves as a leading operational manager in the field during new contract phase-ins.
• Additionally, served as Senior Vice President with oversight to the Midwestern and Western United States from 2007 to 2012, and assumed International duties in early 2012.
• Provided Executive Oversight to the United States Marshals Service Court Security Officer program in the 5th and 12th Circuits.

Director of East Coast Operations | Inter-Con Security Systems, Inc. | 2003 – 2007 • Exercised responsibility for all operational and administrative activities in Government, commercial and healthcare sectors located east of the Rocky Mountains.

POSITION
Chief Operating Officer

YEARS IN SECURITY,

MILITARY AND/ OR LAW

ENFORCEMENT
26 years

EDUCATION,

CERTIFICATIONS, AND

TRAINING
• Bachelor of Science,
Management &
Leadership | Warren
National University |
Cheyenne, Wyoming
• Private Sector Overseas
Security | National
Foreign Affairs Training
Center | Arlington,
Virginia
• Inter-Con UPSP
Supervisory Course |
Alexandria, Virginia
• USMC NonCommissioned Officer
Course | Washington,
D.C.
• USMC Military Police
Academy | Fort
McClellan, Alabama
• USMC Boot Camp |
Paris Island, South
Carolina
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 28 Deputy Project Manager for Administration | Inter-Con Security Systems, Inc. | 2001 – 2003
• Maintained Inter-Con’s eligibility with the DoD for more than 700 Security Clearances on the Department of State contract, and ensured Clearance, recruitment and training requirements were met according to rules, regulations and requirements.

Captain/Watch Commander | Inter-Con Security Systems, Inc. | 2000– 2001 • Was responsible for the day-to-day operations of the Department of State contract as the Senior Uniformed Protective Officer (UPO) in uniform, and produced daily 24- hour duty logs, received data from all Department of State Domestic facilities, and interpreted reports from 17 states.

Main State Lieutenant (1998 – 2000) | NCR Lieutenant (1997 – 1998) | NCR Sergeant (1997) | Officer (1997) | Inter-Con Security Systems, Inc. | 1997-2000 • Inspected all NCR posts to ensure contract compliance, performed access control, worked all posts, and reported and distributed information in support of operations. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 29

DANIEL OSBORNE CONFIDENTIAL

REPRESENTATIVE EXPERIENCE
Vice President of Operations | Inter-Con Security Systems, Inc. | 2024 – Present • Oversight of a dynamic portfolio of nationwide private and public sector contracts, including critical infrastructure, airports, and municipal utilities. • Led the transition of multiple new contracts, coordinating with clients and all internal departments to ensure an effective security posture at contract start. • Constant coordination with clients and various departments, from logistics to training, to target effective solutions for client needs.

Director of Operations | Inter-Con Security Systems, Inc. | 2020 – 2024 • Responsible for the overall operational performance for multiple nationwide contracts, totaling 33,000 hours per month and $10M in annual revenue. • Provide weekly, monthly, and annual reviews to key client stakeholders on the overall performance of their contracts.
• Weekly engagement with client leadership, as well as single site and multi-site managers. • Review, adjust, and enforce Post Orders at each site; ensure proper invoicing, uniforms, and vehicle maintenance.

Physical Security Consultant | Burns & McDonnell | 2019 – 2020 • Led the physical security assessment & upgrade of the San Carlos Irrigation Project (SCIP) owned Coolidge Dam. Worked with SCIP & U.S. Army Corps of Engineers, provided recommendations for improvements to mitigate current & future operational threats. • Consulted on multiple Department of State (DoS) value engineering studies of proposed overseas construction projects. Physical security SME ensuring government physical security standards were met & future resilience of the compound’s security vulnerabilities. • Team Member for physical security vulnerability assessment for Security Benefit World HQ in Topeka, KS. Comprehensive review of campus surveillance, access control, & intrusion detection systems/strategies, policies/procedures, & security recommendations, workplace violence prevention, & training.
• Consulted on city-wide assessments of municipal water resources, used data collected to develop applicable Risk and Resiliency Assessments and emergency response plans. • Led comprehensive security assessment of the Wabash Valley Power Authority (WVPA) primary/secondary control centers & electrical transmission/distribution substations, reported current state of readiness, & provided a tiered approach for improvements. • Consulted on Security Master Plan for an electrical utility client. Conducted stakeholder meetings & architectural plan reviews, provided security & mitigation recommendations. • Provided oversight for municipalities’ quarterly tests of intrusion detection system, duress alarms & vulnerability test of property alarm system, evaluated policies & procedures.

Director of Security / Account Manager | Allied Universal | 2016 – 2019 • Managed security operations, from programs to personnel, for a 93-acre contract location. • Operational oversight with full autonomy, reporting to an out-of-state Regional Manager. • Developed and implemented all Emergency Response Plans and security Post Orders. • Maintained working relationships with local and state law enforcement entities, to include combined training opportunities, and coordination on all instances of required detention.

POSITION
Project Manager (Proposed)

YEARS IN SECURITY,

MILITARY AND/OR

LAW ENFORCEMENT
19 years

EDUCATION,

CERTIFICATIONS, AND
TRAINING:
• M.S. Leadership: Disaster
Preparedness & Crisis
Management | Grand
Canyon University
• B.A. Psychology | Virginia
Military Institute
• American Water Works
Association (AWWA) Risk
& Resilience Certification
• Best Practices for AntiTerrorism Security
(BPATS) Certification
• Chemical-Terrorism
Vulnerability Information
Certification
• IAHSS Advanced
Certification
• ASIS International -
Certified Protection
Professional (CPP)
• CPR/AED Instructor
Certification
• Monadnock Defensive
Tactics System (MDTS)
Instructor Certification
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 30 • Sole responsibility for all hiring, retention, and termination of all security personnel, as well as the development and adherence to all duty flow and daily activity reports. • Responsible for account budgeting, and control of all assigned equipment - to include order, issue and disposal of all assigned uniforms, security equipment, and personnel files.

Operations Manager / Site Supervisor
• Responsible for updating and implementing Emergency Response Plans and Post Orders. • Operational oversight of Security Officer deployment on behalf of the Director of Security to meet varying security needs, emergency response, and client expectations. • Administrative control of Security Officers to include interviewing candidates, tracking both voluntary and mandatory training, as well as disciplinary procedures. • Controlled inventory, issued, and accountable for all assigned uniforms and equipment.

Emergency Medical Technician | University of Kansas Medical Center | 2015 – 2016 • Logistical tracking of pre- and post-operative patients, to include vital signs ranging from pulse oximetry to five-lead EKG placement, from check-in to discharge. • Disposal of used medical equipment and maintaining stocked levels of unused items.

Firefighter | Tonganoxie Fire Department | 2015 – 2016
• Protection of the Tonganoxie community from medical/fire related emergency situations.

Deputy Operations Officer | United States Air Force | 2007 – 2014 • Planned & executed Squadron construction projects, including 10 valued over $1B. • Squadron Emergency Management Officer-in-Charge (OIC), led team of eight in the inspection of life safety & emergency preparedness plans/equipment, accountable for the correction of any identified discrepancies or vulnerabilities. • Facilities OIC, led 19 facility managers to inspect all Squadron facilities and warehouse inventories. 1,000+ man-hours of preventative/corrective maintenance and repair. • Reviewed and audited over $5M in Non-Appropriated Funds (NAF) accounts and $30M in NAF property inventories to ensure proper accountability of all DoD assets and funds. • Lead Physical Training Leader (PTL) for 17 PTLs in the development & implementation of the Squadron PT program, ensuring the readiness of 617 Squadron members. • Stratified #2 of 267 Wing/Installation Company Grade Officers (CGOs).

Section Commander | 72nd Security Forces Squadron/1st Expeditionary RED HORSE Group
• Served with both deployed & CONUS units as Expeditionary Group/Squadron Section Commander, responsible for administrative/disciplinary actions for ranks of E-6 & below. • During contingency deployment, served as the OIC of the Tactical Operations Center (TOC), responsible for the effective accountability of 419 personnel and over $9B in DoD equipment forward deployed to nine countries within the AOR.

Officer in Charge, Logistic Station | 325th Security Forces Squadron • Oversight of Squadron LEVs, ATVs, Combat Arms section, Armory and Resource Advisor, supervised personnel pre-deployment/annual firearms proficiency qualifications.
• Emergency Medical
Technician Certification
• Emergency Management
Institute (IS100, IS200,
IS700)
• Supervisory Safety
Certification
AWARDS
• Air Force Commendation
Medal (2)
• Air Force Outstanding
Unit Award
• National Defense Service
Medal
• Global War on Terrorism
Expeditionary Medal
• Global War on Terrorism
Service Medal
• Air Force Expeditionary
Service Ribbon
• Air Force Longevity
Service Medal
• Expert Marksmanship
Ribbon (2)
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 31

JILLIAN BROWN CONFIDENTIAL

REPRESENTATIVE EXPERIENCE
VP of Operations | Inter-con Security Systems Inc. | Washington D.C | May 2025 - Present
• Oversee nationwide security operations for the Department of State, managing more than 1,200 officers and 40,000 weekly service hours.
• Led the successful 30-day transition of a high-profile federal contract in Washington, D.C., ensuring operational continuity and full compliance. • Co-led the 60-day nationwide transition of General Motors security services, overseeing 60,000 weekly hours and over 2,000 officers.
• Played a key role in the strategic transition of Nike’s retail security operations across the U.S., aligning service delivery with client expectations and brand values. • Maintain high-performance standards across all accounts by analyzing KPIs, optimizing workforce planning, and driving operational efficiency. • Collaborate with senior client security leaders to ensure alignment with service level agreements and develop long-term, scalable solutions.
• Create and present executive-level reporting, operational plans, and staffing forecasts to ensure consistent performance and readiness.

Director of Operations | Inter-Con Security Systems, Inc. | Worthington, OH | Jan 2022 – 2025
• Manages security operations of 500+ personnel Guard Force securing Client contract across six geographical Columbus sites, staffing 15K service hours per week. • Drafts reports, presentations, Guard Force operating procedures, and provides Client solutions to maintain uncompromising security standards. • Consulting with Client Security Managers on introducing, implementing, and adhering to contract service level agreements.
• Analyzes metrics and identifies needs for improvements for operating processes.

Physical Security / Unmanned Aircraft System Program Manager | United States Air Force | Nellis Air Force Base, NV | Nov 2020 – Oct 2021 • Generated strategies for installation defense and security efforts; coordinated with civilian agencies and state government to increase security and decrease budget spending by $10M.
• Established first UAS/Counter-UAS program at Nellis Air Force Base valued at $1.2M • Developed Congressional documents required to legalize UAS/C-sUAS program; solutions led to security of $7B in assets.
• Technical Writer; drafted 23 step-by-step user guides on security operations; simplified complex concepts into easy-to-use content; reduced individual upgrade qualification time by 34%.
• Program Manager for the security of installation and assets; identifies deficiencies and incorporates new security measures to compensate.
• Training Manager for four direct reports; generated 70 performance skill upgrades & produced performance evaluations.

POSITION
Project Manager Backup
(Proposed)

YEARS IN SECURITY,

MILITARY AND/ OR

LAW ENFORCEMENT
10 years

EDUCATION,

CERTIFICATIONS,

Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 32 Operations Manager | United States Air Force | Nellis Air Force Base, NV | Jan 2019 – Nov 2020
• Lead manager of operations and security of installation; responsible for protection of $7B in assets and 25K personnel.
• Optimized organizational processes by effectively managing 63 members schedules; adhered to strict 24/7 operational obligations.
• Responded as Incident Commander to 225 incidents ranging from larcenies, crisis intervention and car accidents to aircraft crash and active shooter. • Achieved high level of performance; exceeded all training and incident response deadlines; maintained zero derogatory reports.

Quality Assurance Manager | United States Air Force | Lakenheath, UK | Jan 2016 – Dec 2018
• Outlined risk mitigation, determined operational resources, and wrote timelines for projects involving the security of facilities housing sensitive assets valuing more than $10M.
• Surveyed 112 facilities and identified deficiencies causing risk to asset security; wrote recommendations for improvements – improved facilities security by 20%. • Analyzed 86 work center administrative records, operating instructions, and procedures; ensured program integrity across the installation was meeting Air Force directives. • Manager of installation program; prepared and presented briefings to senior leadership on risk identification, solutions and acceptance.

Executive Assistant/Emergency (911) Dispatcher | United States Air Force | Mountain Home Air Force Base, ID | May 2012 – Dec 2015
• Processed and tracked 335 personnel records; made appropriate adjustments and met all higher leadership deadlines – zero derogatory remarks.
• Created new tracking and routing process; implemented and saved 100 man-hours a year – awarded for innovation from leadership.
• Command and Control for 520 emergencies; remained calm in high stress and dispatched and coordinated response for incidents
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 33

BRIAN FAULKNER CONFIDENTIAL

REPRESENTATIVE EXPERIENCE
Chief Information Officer | Inter-Con Security Systems, Inc. | 2018 – Present • Manages all tailored workforce management solutions to ensure results align with program goals and delivery milestones are achieved.
• Oversees all major technology solutions Inter-Con implements with clients. • Develops strategy and overseeing client relationship management efforts for Inter-Con’s technology practice.
• Previous Role: Executive Vice President
Senior Manager | Samsung | 2017 – 2018
• The senior manager for business and product alignment for Samsung’s cutting-edge mobile commerce layer, spanning Bixby AI and Samsung’s mobile wallet program, Samsung Pay.
• Managed a budget of $42MM to drive strategic partnerships with Samsung Pay’s Head of Merchant Services.
• Led business and product alignment for merchant services to ensure Samsung commerce platform worked seamlessly across all consumer touchpoints.

Director of Product | Aisle Fire Labs, Inc. | 2015 – 2017 • One of the first three employees, reporting directly to the CTO, for an information and marketing services company that utilizes location-sensing and IoT technologies to enable innovative mobile marketing, shopper insights and operations solutions for brick & mortar retail.
• Defined and compiled business requirements into feature sets and managed program roadmap.
• Implemented and administered JIRA and Confluence to support agile framework and manage product releases, sprints, key program tasks, document processes and ensured key functionality was delivered within business deadlines.
• Led the product management, UI/UX design, development, and user testing of four distinct mobile applications and proprietary IoT hardware platform. • Managed large retail store deployments, including hardware installation, testing and ongoing maintenance of indoor location services.
• Managed contract mobile development and design team resources. • Key contributor in design and development of first-generation proprietary mapping and location services algorithms utilizing mobile phone sensors and Bluetooth technology.

Co-Founder | VKNOW | 2014 – 2015
• Head of Product and Co-Founder of a startup specializing in wine technology. vKnow is a mobile application and RESTful API services that allow developers in the wine industry unique access to a complete database of wine attributes (flavors, pairing, price, etc.). vKnow ensures the accuracy of the attributes by populating from the source (wineries and winemakers). In addition, vKnow allows consumers to rate, and remember wines they enjoy while providing valuable feedback to wineries.

POSITION
Chief Information Officer

YEARS IN SECURITY,

MILITARY AND/OR

LAW ENFORCEMENT
13 years

EDUCATION,

CERTIFICATIONS,

AND TRAINING
• MBA International
Management, Marketing
| Thunderbird, School
of Global Management
| Phoenix, Arizona
• Bachelor of Science
Business Administration,
Marketing | Weber State
University | Ogden,
Utah
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 34 • Managed agile development process from ideation to execution and created UI/UX design, wireframes, mockups, storyboards, initial database architecture and working product demos.
• Managed standups with consultants to track progress to development goal sand lead marketing research to define key features for product MVP. • Established, monitored, and managed corporate Business Plan including marketing research and detailed financial forecasts to encapsulate key operating metrics.

Director, Emerging Products | VISA Inc. | 2012 – 2014
• Business Operations Director reporting to Senior Vice President of Operations for VISA’s digital payments program, VISA Checkout.
• Developed internal standard operating procedures to harmonize interaction between legacy tools, traditional functions, and new agile development process. • Organized and lead multiple stakeholder support group to enhance agile management and developing best practices.
• Restructured program’s communication platform, to normalize templates; adopted as the program standard.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 35

NATALIE GRIFFITHS CONFIDENTIAL

REPRESENTATIVE EXPERIENCE
Chief Compliance Officer and Senior Vice President, Employee Relations | Inter-Con Security Systems Inc. | 2024 – Present
• Provide strategic direction for the company’s compliance, human resources, and employee relations teams
• Develop guidelines for internal compliance audits of various company operations to see whether proper protocols and procedures are followed, identify problems, and suggest ways for improvement
• Stay up to date on the latest regulatory changes within the industry and update our compliance procedures accordingly
• Manage government compliance audits
• Plan and execute compliance programs to ensure that company operations are adhering to relevant federal, state, and local laws
• Promote an effective compliance culture in our workplace by organizing training workshops to educate employees on the best compliance practices • Provide counsel and advice to cross-functional stakeholders and senior leaders to set the company’s compliance strategy on a broad range of matters • Serve as chairperson of the company’s Diversity, Equity, and Inclusion Committee Chief Compliance Officer and Assistant General Counsel | Inter-Con Security Systems Inc. | 2021 – 2024
• Provided strategic direction for the company’s compliance and employee relations teams. • Developed guidelines for internal compliance audits of various company operations to determine whether proper protocols and procedures were followed, identified problems, and suggested ways for improvement.
• Stayed up to date on the latest regulatory changes within the industry and updated compliance procedures accordingly.
• Managed government compliance audits.
• Oversaw compliance with applicable laws and regulations that impacted the company. • Managed federal and state regulatory strategy and compliance, and developed statespecific regulatory guidance. • Served as chairperson of the company’s Diversity, Equity, and Inclusion Committee.

Vice President of Compliance and Assistant General Counsel | Inter-Con Security Systems Inc. | 2020 – 2021
• Provided strategic direction for the company’s compliance team. • Worked closely with department heads and other management-level staff to establish compliance priorities and update policies.
• Planned and executed compliance programs to ensure that company operations adhered to relevant federal, state, and local laws.
• Oversaw the improvement of legal department processes to increase efficiency and mitigate legal risks.
• Advised the HR team on federal, multi-state, and international employment law.

POSITION
Chief Compliance Officer and
Senior Vice President,
Employee Relations

YEARS IN SECURITY,

MILITARY AND/OR LAW

ENFORCEMENT
15 years

EDUCATION
• Loyola Law School | Los
Angeles, CA | 2005
• B.S., Business
Administration, University
of Southern California |
Los Angeles, CA | 1999
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 36 • Advised management and staff on legal issues related to programmatic initiatives. • Supported the development of training materials, guidance documents, and relevant employee training.
• Established and managed relationships with outside counsel.

Assistant General Counsel | Inter-Con Security Systems Inc. | 2019 – 2020 • Oversaw the improvement of legal department processes to increase efficiency and mitigate legal risks.
• Reviewed and advised on a range of agreements, including corporate, employment, and commercial agreements.
• Advised the HR team on federal, multi-state, and international employment law. • Advised management and staff on legal issues related to programmatic initiatives. • Supported the development of training materials, guidance documents, and relevant employee training.
• Established and managed relationships with outside counsel.

In House Counsel | Inter-Con Security Systems Inc. | 2009 – 2019 • Oversaw the improvement of legal department processes to increase efficiency and mitigate legal risks.
• Reviewed and advised on a range of agreements, including corporate, employment, and commercial agreements.
• Advised the HR team on federal, multi-state, and international employment law.

Associate Attorney / Summer Associate | Jones Day | 2004 – 2009 • Counseled and represented clients in multi-district wage and hour class actions, individual plaintiff actions, and commercial litigation.
• Drafted substantive pleadings and motions, including complaints, answers, motions to strike, motions to compel, motions to quash, demurrers, and motions in limine. • Conducted and drafted discovery, including interrogatories, requests for production, requests for admissions, defense of depositions, and witness interviews. • Served as primary associate on single plaintiff matters before the Division of Labor Standards Enforcement, Department of Fair Employment and Housing, and U.S. Equal Employment Opportunity Commission.
• Independently attended and participated in hearings and mediation proceedings. • Reviewed and analyzed client documents, including employment agreements, nonsolicitation agreements, collective bargaining agreements, employee benefit plans, Family and Medical Leave Act and California Family Rights Act leave files, and employment records.
• Counseled clients regarding compliance with state and federal law, including wage and hour and statutory leave requirements, as well as proper drafting of personnel policies and due process notices of proposed discipline.
• Pro bono: Represented client in real estate fraud action; successfully opposed petition to compel arbitration.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 37

DAVID OKEN CONFIDENTIAL

REPRESENTATIVE EXPERIENCE
Executive Vice President, Global Talent Strategy | Inter-Con Security Systems, Inc. | 2022 – Present
• Directs an international talent acquisition function responsible for the successful recruitment and onboarding of both corporate and field personnel alike. • Key stakeholder involved in managing the recruiting and retention of incumbent Security Officers during new contract on-boarding phases with incumbent capture rates of over 96%.
• Architected and led the creation of Inter-Con’s comprehensive talent acquisition professional training program.
• Oversaw the organizational restructuring of the recruiting function, resulting in process optimization, higher recruiting yield, and improved Officer (candidate) experience. • Immediate past position: Senior Vice President of Talent Acquisition Vice President of Corporate Talent | Inter-Con Security Systems, Inc. | 2021 – 2022 • Successfully achieved top to bottom business process redesign and optimization in the corporate talent acquisition space.
• Built and deployed new policies, procedures, and SOPs for talent pipeline management. • Spearhead all domestic vendor and talent partnership strategies affecting corporate recruiting.
• Responsible for all personnel decisions relating to the corporate talent acquisition function, to include hiring, training, and international partnerships with Inter-Con subsidiaries.

Director of Client Services | Vaco - Talent Solutions | 2018 – 2021 • Elevated to a key leadership role at a nationally accredited consulting firm specializing in talent acquisition.
• President’s Club award winner, recognized as the number one overall producer in the company’s nationwide technical recruiting division.
• Re-engineered and optimized key business processes, resulting in over 200% increased business YOY and hundreds of candidates recruited/placed in areas of client need. • Identified gaps and created solutions to improve internal onboarding and training experience for new hires within the recruiting function. • Selected as a national trainer/mentor and assigned to coach mentees on strategies for successful implementation of winning talent acquisition strategies.

POSITION
Executive Vice President
Global Talent Strategy

YEARS IN SECURITY,

MILITARY AND/OR

LAW ENFORCEMENT
4 years

EDUCATION,

CERTIFICATIONS,

AND TRAINING
• Bachelor of Arts in
Industrial and
Organizational
Psychology, University
of San Diego | Magna
Cum Laude
• Graduate researcher in
Industrial/Organization
al Psychology | McNair
Scholars Fellow,
University of San Diego
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 38

4.6. Provide an overview of the staffing plan.

STAFFING PLAN CONFIDENTIAL
Inter-Con’s staffing plan is structured to balance workforce availability, operational continuity, and cost efficiency. Our goal is to ensure that a sufficient number of qualified, trained, and site-ready Security Officers are available to meet the County’s coverage requirements.

We have analyzed the County’s anticipated staffing demands and developed daily and weekly workforce models to monitor staffing health in real time. These models are supported by Inter-Con’s proprietary comprehensive security management system, IConIQ, and are designed to ensure consistent post coverage while maintaining a stable and responsive workforce comprised of skilled, knowledgeable, and locally sourced personnel. In alignment with the County requirements, this ensures routine foot and vehicle patrols by trained uniformed Officers (SOW Exhibit A, B.1).

Inter-Con plans to maintain a standard workforce composition of approximately 80% fulltime and 20% part-time Security Officers at the County’s locations. This ratio has proven effective in similar regulated, multi-site environments and enables seamless coverage during vacations, absences, training, and other leave scenarios, without compromising service delivery.

Figure 2: County Staffing Plan
County Staffing Plan
Position HPW
Full-Time
Personnel
Part-Time
Personnel
Total
Personnel
Security Officer/Guard I 56 1 1 2
Security Officer/Guard II 2376 53 13 66
Site Supervisor I 56 1 1 2
Site Supervisor II 167 4 1 5
Site Supervisor III 56 1 1 2
Armed (Uniformed) 215 5 1 6
Armed (undercover) 56 1 1 2
Totals 2,982 66 19 85
Inter-Con’s scheduling protocols are designed to optimize staffing while minimizing overtime, including staggering shifts whenever possible to prevent unnecessary overtime charges (SOW Exhibit A, B.30).

At sites requiring two Officers on duty, Inter-Con will ensure continuous coverage by posting one officer inside the facility while the second conducts exterior patrols. If both Officers are temporarily inside, they will patrol separate areas. Breaks and meal periods will be staggered so that at least one Officer remains on duty within the facility at all times (SOW Exhibit A, B.31).

Our Officers perform access control and ingress/egress monitoring at all facilities, including verification of credentials and ensuring compliance with the County entry procedures. Officers also provide visitor assistance and maintain a welcoming, professional presence. As part of this responsibility, our Officers will enforce the County’s “no weapons allowed” policy in all buildings (SOW Exhibit A, B.3, B.4 & B.9). In addition, Inter-Con Officers are prepared to support the County with other security-related services as required by individual departments (SOW Exhibit A, B.5). In addition to access control responsibilities, Inter-Con Officers will #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 39 perform routine site support functions as directed by each department. These duties include the locking and unlocking of doors, gates, and other access points, as well as the lowering and raising of flags, where required (SOW Exhibit A, B.17 & B.18).

ESTABLISHING AND MAINTAINING WORK SCHEDULES CONFIDENTIAL Inter-Con understands that hours of service would be established in coordination with the County and tailored to each department’s specific needs at current sites. Our response to your solicitation was developed based on the matrix provided in Exhibit A: Scope of Work, Section C; however, Inter-Con remains fully flexible and responsive to adjusting schedules and staffing levels as operational needs evolve (SOW Exhibit A, B.2).

Inter-Con's security management system, IConIQ - enables the PM to manage all post assignments in real time, ensuring full coverage and visibility across each County site. IConIQ leverages predictive analytics and asset tracking to anticipate seasonal fluctuations and emergency response needs, helping maintain contract compliance while deploying well-qualified, properly equipped Officers in the most cost-efficient manner possible.

To support this, our Data Analytics Team refines data collection and usage analysis to streamline workforce planning and reduce administrative overhead. IConIQ also includes built-in safeguards that prevent double-shifting and fatigue-related scheduling risks. Officers cannot be scheduled for more than 12 hours in a 24-hour period, and each is guaranteed a minimum of eight hours rest between shifts.

All posts are entered into IConIQ’s 360 Scheduling and scheduled three weeks in advance. In addition, our proprietary Shyftr application allows pre-qualified Officers to view and self-select available shifts in real time, significantly improving post coverage and responsiveness.

Once assigned, Officer hours, scheduling, payroll, and invoicing data are tracked through RMS and monitored by Inter-Con’s Global Security Operations Center (GSOC). This 24/7 command center maintains constant communication with Supervisors and Officers, providing immediate alerts and issue resolution when needed. Inter-Con can also provide the County with daily and monthly reports summarizing coverage by post, shift, and personnel assignment.

Our reputation for successfully supplying staff to meet the County’s needs start with our commitment of establishing an appreciation for the County’s operations and ensuring the right Officer is at the right place at the right time. Our ongoing efforts to accurately forecast seasonal deployments and create emergency response models have helped maintain comprehensive Staffing Matrixes as well as achieve a 99.9% companywide staffing health ratio.

Finally, our growing investment in and utilization of technology and data analytics can pay significant dividends to the County in improved security and greater cost savings.

The following table outlines the key features and functions of Inter-Con’s IConIQ and Shyftr application, both of which support efficient, compliant, and responsive scheduling and coverage.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 40 Figure 3: Scheduling Technology Overview
System Key Capabilities
IConIQ
360 Scheduling
• Cloud-based Scheduling / Post Management Platform
• Real-time post assignment and coverage management
• Predictive analytics for seasonal and emergency staffing • Automated safeguards (e.g., max 12 hrs./24 hrs., 8 hr. rest) • Three-week advance scheduling
• Integrated tracking of hours, payroll, and invoicing
• Full integration with GSOC for 24/7 monitoring and escalation Shyftr
Application
• AI-driven, real-time scheduling platform
• Officers view and claim pre-qualified open shifts
• Boosts coverage rates and reduces unstaffed posts
• Enhances flexibility and responsiveness
• Seamless integration with IConIQ and GSOC systems
UNINTERRUPTED PROTECTION VIA INTER-CON’S RELIEF PLAN
Proper planning and providing relief are essential to ensuring Security Officers stay alert and focused on the security mission. Inter-Con would provide each Security Officer with two paid 10-minute breaks and one unpaid 30-minute meal break per eight-hour shift. Our scheduling team will coordinate supervision, break, and mealtime relief support at all locations to ensure uninterrupted coverage.

This plan ensures Security Officers at posts requiring relief can have rest and meal breaks as required, and also have their posts continuously covered. The PM, through periodic inspections and regular communications with individual Officers, will make certain that each post is staffed continuously while ensuring that all Officers receive their required breaks. To maintain proper security levels, the PM would ensure that no Security Officer shall leave their post until properly relieved.

TEMPORARY ADDITIONAL SERVICE (TAS) CONFIDENTIAL
In our 52-year history, there has never been an occasion when Inter-Con was unable to mobilize additional staff when requested by a client. Although Inter-Con is not pricing in variable work explicitly, we can provide immediate, temporary, emergency, and special event coverage for the County as requested, ensuring continuity of operations during the County emergencies, special events, and potential work stoppages.

Through the coordination and efficient staffing of Inter-Con’s permanent full-time and parttime Security Officers, all long-term and short-term requests for security services would be staffed exclusively with Inter-Con employees specifically trained in the County’s requirements.

Inter-Con’s staffing model developed for the County security program would provide for an overtime and flex surge capacity of 2,117 hours of TAS per week. These are the same County Security Officers that are fully trained, vetted, and assigned to work at the County on a day-to-day basis.

POST EXTRAS CONFIDENTIAL
Inter-Con’s use of ‘Post Extras’ involves assigning a redundant Officer to select posts at no additional cost to the County. This proactive measure ensures optimal staffing levels across the entire program, even in the face of unforeseen circumstances such as absences or increased #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 41 security demands. By maintaining these additional personnel, Inter-Con guarantees uninterrupted coverage and seamless operations, ensuring the highest level of security across large-scale programs.

5. Describe Proposer’s familiarity with federal, state, and local regulations affecting the various aspects of this project.

REGULATORY COMPLIANCE AND LICENSING OVERSIGHT

CONFIDENTIAL
Inter-Con has extensive experience operating in highly regulated environments at the federal, state, and local levels. Our national presence, paired with a deep understanding of regional regulatory nuances, particularly within California, ensures we meet all licensing, certification, and compliance obligations associated with security operations. In alignment with County requirements, Inter-Con affirms that we will comply with all applicable laws, ordinances, rules, and regulations relating to security and health, and will obtain and maintain all licenses and permits necessary for services performed (SOW Exhibit A, Additional Requirements B.2).

The following outlines our approach to maintaining full compliance as both an organization and an employer of licensed security professionals, using robust internal controls, real-time monitoring, and legal oversight. Inter-Con further acknowledges that, as required at specific locations, we will comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule and Security Standards (SOW Exhibit A, Additional Requirements B.8).

ENSURING LICENSING COMPLIANCE AS AN ORGANIZATION

CONFIDENTIAL
Inter-Con is licensed in all 50 U.S. states and is aware of the complexity in ensuring continuous compliance with the varying operating requirements between jurisdictions. Inter-Con’s Legal Department is responsible for researching, monitoring, and managing compliance across each state, county, and city. Our legal experts ensure compliance by: (i) tracking all license renewal deadlines and submitting all required paperwork in time for renewal; (ii) centralizing all digital copies of licenses for access and auditing purposes; and (iii) conducting periodic self-audits to ensure all licenses are valid and in adherence to current regulations.

ENSURING LICENSING COMPLIANCE FOR OUR WORKFORCE

CONFIDENTIAL
Inter-Con’s Recruiters are familiar with licensing regulations applicable to the workforce as necessary to ensure the hiring of qualified individuals. In CA where we already serve a large client base, Inter-Con's recruiting team has extensive experience in these matters. There are several steps that our Recruiters take to ensure licensing compliance, to include: (i) confirmation of licensing requirements with legal department when setting up a new client contract in our systems; (ii) confirmation of all required documents are stated on our customized “Requirement Checklist” for each contract (by location and post); (iii) copies of all required licenses are uploaded during the employment application process and stored in both our payroll and Salesforce systems; (iv) license expiration dates are manually entered as a check and balance to ensure notifications are provided in a timely manner, prior to expiration or lapse.

MONITORING COMPLIANCE OF WORKFORCE LICENSES

CONFIDENTIAL
Through the use of our Salesforce platform, Inter-Con’s Recruiters can monitor the status of all licenses and other qualifications (i.e., background checks, driving history checks, drug/alcohol and #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 42 screening results, armed or fire safety certifications, etc.) in accordance to the criteria set forth in the RFP. We can also establish expiration dates as well as notification dates so the system notifies the responsible team member when each check needs to be rerun. This would ensure that Inter-Con meets all contractual and other regulatory obligations, for example in rerunning an Officer’s driver's licenses on an annual basis. Inter-Con is able to include this information on our Client Portal Dashboard (Figure 4).

Figure 4: Sample Employee Qualification Compliance Dashboard Confidential Figure 5: Sample Licensing & Certification Status Dashboard Confidential

6. Describe Proposer’s effectiveness in working with area agencies and the public.

WORKING WITH AREA AGENCIES AND THE PUBLIC

CONFIDENTIAL
Inter-Con demonstrates effectiveness in working with area agencies and the public through a comprehensive approach centered on respect, professionalism, and community engagement.

Our staffing process ensures that only those with the appropriate temperament and skills are assigned to public-facing roles, and all personnel receive training in cultural competence, conflict de-escalation, and techniques for interacting with individuals from diverse backgrounds. We reinforce a strict policy against harassment, discrimination, and retaliation, reviewed with all new employees at hire and enforced throughout their employment. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 43 We have successfully applied this model in support of county and municipal clients such as Multnomah County, San Bernardino County, and the City of San Antonio, as well as federal partners like the U.S. Marshals Service. Across these programs, Inter-Con provides armed and unarmed officers for courthouses, social service agencies, behavioral health facilities, and general government complexes environments that require both security and high levels of public interaction. Officers perform a full range of duties, including access control, patrols, emergency response, visitor assistance, and traffic management, while serving as ambassadors of the client agencies they represent. Our ability to adapt to the unique requirements of large-scale, public-facing operations ensures a consistent balance of safety, security, and a welcoming atmosphere for all stakeholders, an approach we will bring to the County.

7. Describe Proposer’s quality control program for security assignments or re-assignments.

QUALITY CONTROL PLAN FOR SECURITY ASSIGNMENTS AND

RE-ASSIGNMENTS CONFIDENTIAL
Inter-Con takes full responsibility for the quality and performance of all Standard and Temporary Additional Services we provide. Our Quality Control Plan (QCP) is designed to ensure the success of all initial Security Officer assignments and any required re-assignments, including post transitions, coverage adjustments, and surge deployments. Quality is achieved through a combination of Total Quality Management (TQM), performance tracking, and onsite supervisory oversight, all of which support timely corrective actions, high client satisfaction, and fully compliant operations.

Underpinning our QCP is Inter-Con’s commitment to Total Quality Management (TQM), a company-wide approach that emphasizes continuous analysis and improvement. This philosophy ensures that our quality assurance efforts aren’t just reactive, but strategic. Our Data Analytics Team plays a key role in this effort, turning operational metrics into insights.

Led by PM, we work directly with the County to define performance expectations and meet them through ongoing refinement of the program.

ELEMENTS OF THE QUALITY CONTROL PLAN CONFIDENTIAL
Inter-Con’s Quality Control Plan (QCP) incorporates six distinct components that make up a continuous cycle of improvement through self-audit, illustrated in Figure 6.

1. Training & Education
Quality Control begins by ensuring that all Security Officers are fully trained in the duties and responsibilities of each post to which they are assigned. Inter-Con knows that proficiency in security is based largely on a combination of experience and a thorough training program designed to improve Security Officers’ skills and knowledge.

As such, we believe that intensive training at the individual and collective level forms the foundation of any successful security program.

2. Inspection
Inter-Con conducts inspections at every post. Leadership analyzes reports, the quality of security services and documentation, and reviews feedback from the County’s leadership. Post inspections are used to observe actual performance and to conduct interviews to determine the extent of compliance with the quality metrics. Any noted defects are addressed and corrected as quickly as possible. Routine reviews involve direct observation of security Figure 6: Continuous
Improvement Cycle
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 44 personnel performing their duties, interacting with the County staff or guests, and maintaining logbooks and documentation. These routine reviews ensure compliance with regulatory standards. Inspections may be either announced or unannounced, in-person or virtual, and occur at all posts, including supervisory, no less than once a week. Inter-Con’s PM would establish a schedule to allow for random inspections during each shift throughout the period.

All findings shall be reported to the County with proposed immediate or timely corrective actions. Any noted critical deficiencies would be corrected within eight hours, and any noncritical deficiencies would be corrected within 48-hours.

The measurement and tracking of Key Performance Indicators (KPIs) are critical to InterCon’s QCP and improvement efforts. All relevant information would be passed up and down Inter-Con’s project organization. These efforts serve as a source of recommendations and ideas for improvements in operations and as impetus for further training, testing, and review.

Our quality control efforts are designed to mirror the operational and administrative requirements of the County contract, so that any negative trends or deficiencies are addressed and corrected in a timely manner.

On a regular basis, post inspections would be used to inspect:
• Responsibilities of all Security Officers
• Uniform and grooming appearance of all Security Officers • Maintenance of equipment and uniforms
• Attendance (sign-in and sign-out checks)
• Knowledge of applicable post orders
• Knowledge of and adherence to reporting requirements
• Knowledge of and adherence to the County equipment operating procedures • Possession of appropriate certifications, licenses, permits, and identification cards • Other elements of contract performance

3. Testing & Drills
As part of our QCP and quality control efforts, Inter-Con places special emphasis on unannounced emergency reaction drills that mimic real-world conditions. These drills assess the understanding of duties, improve response effectiveness, and train personnel for possible contingencies. All emergency operational drills would be coordinated in advance with the County and local site management to avoid disruption or unnecessary confusion. Inter-Con regularly practices such drills and would provide detailed analyses to the County’s leadership, if desired. With the approval and coordination of the County site management, Inter-Con’s PM, Training Team, or Supervisors periodically conduct alarm tests, emergency drills, and other exercises. The real-world drills cover a variety of situations that could occur at the County facilities, and test results determine if additional training or changes in policies and procedures are necessary.

4. Evaluation
Evaluation and review processes are the cornerstones of an effective QCP. Evaluations are conducted through roll call, field and equipment inspections, and performance evaluations in the form of drills and tests. Reviews of QCP findings and contract policies and procedures confirm results as well as verify policy and procedure effectiveness.

When Officers are re-assigned, whether temporarily or permanently, Inter-Con ensures that they are re-briefed on site-specific post orders, re-evaluated for readiness, and supported by #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 45 immediate supervision and post checks. Our QCP ensures that reassigned Officers meet the same performance standards as originally assigned staff, and all quality inspections apply equally to reassigned personnel.

5. Reporting
Inter-Con personnel receive comprehensive instruction on how to maintain post logs, incident reports, and related records clearly, concisely, and in accordance with the County’s standards.

Officers are expected to treat all reporting requirements as formal extensions of their post duties.

In addition, Inter-Con’s reporting process involves each level of supervision and management in the review and response sequence. Key findings and after-action reports are reviewed by the County PM, who then provides feedback and direction based on these findings and actions to all supervisory staff.

6. Corrective Action
Inter-Con’s QCP emphasizes timely corrective action and continuous improvement when deficiencies are identified. All inspection, drill, and test reports would include corrective action recommendations as needed. To ensure resolution, follow-up reports, developed by Supervisors and/or Managers, would document implementation and outcome.

Our Project Management Team oversees all corrective actions to ensure accountability and consistency across the program. In addition to staffing posts with trained professionals, InterCon ensures that each Officer receives clear direction, that communication channels remain open, and that performance is regularly monitored. All corrective actions taken can be recorded and incorporated into monthly, quarterly, and annual progress reports provided to the County.

PERFORMANCE METRICS
We systematically collect the data necessary to consistently improve the effectiveness and efficiency of security operations, measuring such indicators as attendance, promptness, appearance, and record keeping. Results gathered through this process would be shared with the County and used by our Project Management Team and supervisory personnel to identify opportunities for program enhancement and manage all challenges or risks. Inter-Con’s Schedulers and GSOC Operators can use our KPI Dashboards to provide more accurate and timely notifications to the PM to ensure consistency in contract compliance and mitigate operational risks.

In addition to leveraging our KPI dashboards which are available in real-time, Inter-Con can generate monthly, quarterly, and annual status reports for the County that detail operational activity and key performance metrics. Our QCP supports continuous improvement by capturing data at the site and post levels and digitizing reports for timely analysis. Any discrepancies are flagged and addressed through a structured response plan. All findings and corrective actions are reported through the appropriate QCP chain of command to ensure transparency and accountability.

QUARTERLY BUSINESS REVIEWS
As part of our data-driven program management, Inter-Con tracks a range of operational, administrative, and financial metrics to promote transparency, accountability, and performance enhancement. These findings are summarized and delivered to the County as part of recurring reporting and review discussions. In addition to Quarterly Business Reviews, Inter-Con will assign Security Officers or supervisory staff to attend monthly Safety Council #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 46 Meetings and Security Task Force Meetings at designated locations, either during regular shifts or on an overtime basis, as required. This ensures alignment between day-to-day security operations, County-wide safety initiatives, and long-term program objectives (SOW Exhibit A, Additional Requirements B.9):
• Staffing Plan: The status of the program, including a current roster of all personnel working on the contract. We list all additions, deletions, and changes to positions, hours, and days of work that occurred during the previous reporting period. The plan would reflect all positions identified by the contract and those supplied in direct support of the program, an analysis of the annual turnover rate of personnel assigned to the program, and a summary of recruiting efforts for the quarter.
• Training Statistics: List of key training statistics, including the number and types of trainings and the Security Officers that participated in the trainings. Includes courses attended but not provided by Inter-Con instructional staff and the number of personnel that participated.
• Operations Statistics: Written descriptions of Incident and Daily Activity Reports (DAR) written year-to-date and organized by major category. A chart depicting major category events cumulative by month, quarter, and year-to-date could be provided. All special service requests for the given reporting period would be summarized. Any Incident or Daily Activity Report that demonstrates an Officer’s proficiency or deficiency in a specific skill or ability, particularly one covered in Inter-Con training or drills, would be highlighted and reviewed to assess the effectiveness of our training efforts. • Account Management: While Inter-Con’s performance on the task order and its compliance with established KPIs serves as an important signal of Account Management success, we also want to take the opportunity to assess and comment on our Project Management Team’s ability to proactively address potential issues before they arise to align Inter-Con’s day-to-day support efforts with the County’s strategic priorities. • Current and Projected Future Needs: A summary of current program needs, and a projection of future program needs as it pertains to client support activities. • Quality Control Program Brief: A report depicting actions undertaken during the previous quarter to assure required proficiency and compliance with contract requirements, General and Post Orders, and other directives required. • Drills: A matrix report reflecting the number of operational drills, type, date, and a comparison of expected response times with real response times. Corrective actions, either recommended or already completed, would be identified. • Equipment Inventory: A list of the number of radios, batteries, chargers, cell phones, and any other operational equipment provided to Security Officers. • Property Inventory: Identification of fixed posts and office equipment issued by the client or bearing a client property tag, including a description and location of the item. • Key Inventory: Identifies all keys issued to and controlled by Inter-Con personnel, including identifiers, make, and ID numbers of each key, and the location or areas the keys operate and are kept. The key inventory is also separated by Post and Site.

8. Describe Proposer’s staff retention process.

STAFF RETENTION PROCESS
Inter-Con understands that high-quality service begins with a supported and engaged workforce. Our staff retention process is built around a philosophy of treating our employees as internal customers and equipping them with the tools, recognition, and flexibility they need to succeed. Through the following retention strategies, developed from employee feedback, #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 47 industry trends, and our own performance data, we are able to reduce turnover, minimize overtime, and maintain high levels of client satisfaction.

ENHANCED RETENTION MEASURES CONFIDENTIAL
Inter-Con sees itself as having two customers: our clients and our employees. Based on our experience successfully supporting similar security programs, we fully appreciate that without an engaged workforce, we cannot deliver a quality service. While current labor market conditions have been challenging, Inter-Con remains nimble and has implemented a number of measures to retain our employees. These efforts have also created meaningful cost savings to our clients in the form of less overtime, training, equipment, administrative action, and more.

Inter-Con’s enhanced retention measures were designed based on insights gained from numerous employ surveys as well as from our experience serving similar programs over the last several years. For the County, these measures will include, but not be limited to:

People Operations Team – Our People Operations Team offers a centralized resource to support our employees across the country, focusing on their well-being and building trust between them and our company. Employees working on the County contract will receive priority assistance, ensuring that they remain satisfied with their work and are fully engaged to provide the best quality services possible for the County.

By implementing our People Operations Team for this contract, we will:
• Provide our Security Officers with more accessible stress and mental health support options
• Ensure that all County personnel fully understand their suite of benefits • More consistently recognize Security Officers for their excellence in the field • Better facilitate career development conversations
• Streamline issue resolution in a secure manner for cases such as shift modifications and pay discrepancies
• Conduct wellness and job satisfaction check-ins with each employee after they have been with the company for 1 day, 15 days, 30 days, 60 days, 90 days, 6 months, 9 months, and 12 months
• Better tailor anonymous employee surveys as well as subsequent program enhancement initiatives with the Project Manager
• Regularly link our employees with remote promotional events, training, systems, and even games hosted by our People Operations Team
Optimized Retention Bonuses – Inter-Con’s bonuses encourage our dedicated employees to stay on our security program for the County. While exact bonus amounts would be approved by the County, Inter-Con could pay bonuses to new Officers who successfully serve the account for their first 30, 90 days, and 180 days. Similarly, personnel who continue to serve on the account would receive annual retention bonuses that increase based on the number of years they have been on the contract.

Personalized Scheduling – Inter-Con’s proprietary Shyftr Application enables County Officers to pick up additional shifts by allowing them to view open posts and self-schedule provided they have been pre-qualified to work that duty. In addition, Officers can state their availability to work on specific days, which then automatically generates short lists of employees who have been cleared to work specific posts. Managers can use this list which includes personnel home locations and qualifications, to enhance our ability to quickly cover #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 48 posts in response to scheduled or unexpected absences, as well as coverage for personnel who are taking mandatory rest and meal breaks. Shyftr communicates all data with our Time & Attendance System, ensuring our Management Team and client stakeholders receive real-time information, creating optimal management efficiency and cost savings for our clients.

Meaningful Career Development – Inter-Con is committed to providing meaningful career development opportunities for our Officers. We support long-term growth by establishing clear pathways for advancement and incorporating performance metrics that help employees understand how to progress within the organization. In addition, our Security Officers have access to exclusive tuition discounts at select colleges and universities, empowering them to pursue educational goals and expand their career options.

Flexible Pay – Inter-Con will make it possible for our County employees to get paid on a daily basis through the DailyPay function of our IC Mobile App. This enhanced payroll flexibility allows our employees to better address any financial needs that may arise, which has shown to contribute to our measured improvements to overall employee satisfaction, retention, and performance rates.

More Consistent Performance Award Opportunities – With the County approval we can extend our Performance Awards Program. This program would further displays the value and recognition we place on the accomplishments and tenure of our employees into action. Each award would have a certificate and a cash award, providing not only professional incentive but also a monetary bonus.

Officer of the Month – Each month a message is sent to our field Officers inviting them to nominate fellow Officers based on adherence to our corporate values and exemplary behaviors. From the responses, our People Operations team randomly selects an Officer who has received multiple peer nominations. The chosen Officer is then vetted by their manager to ensure they are in good standing. Once approved, People Operations collects their information and a $250 bonus is deposited into their account through payroll. The nominated Officer is also recognized companywide for a job well done.

9. Describe Proposer’s evaluation period for new employees, including the length of the probation period.

EVALUATION PERIOD
Inter-Con maintains a structured 12-month probationary period for all new employees to ensure long-term success and alignment with client expectations. Our People & Culture team conducts performance evaluations at key milestones—Day 1, Day 15, Day 30, Day 60, Day 90, 6 months, 9 months, and 12 months—assessing performance, communication skills, adaptability, work ethic, and client-specific requirements. To complement these evaluations, we administer surveys, with results reviewed alongside the Project Management Team to identify improvement opportunities and implement targeted development plans. Employees in the evaluation period are also eligible for recognition programs, service awards, and engagement activities, while the People & Culture team ensures prompt resolution of any scheduling, compensation, or workplace concerns.

10. Describe the transition plan, if selected for award.

GUARD FORCE TRANSITION CONFIDENTIAL
Inter-Con brings more than 52 years of experience executing smooth, large-scale transitions for complex, multi-site security programs. Our proven methodology is milestone-driven and executed by a dedicated transition team, with robust communication protocols and detailed project tracking to ensure clarity, accountability, and minimal disruption. We are confident in #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 49 our ability to complete a full and successful transition for the County within 45 days, subject to site access and readiness, and in close coordination with the County stakeholders.

Our transition plan is structured to minimize disruption to ongoing operations while ensuring full compliance with post requirements, officer licensing, equipment needs, and client expectations. Each step is tailored to reflect the unique priorities and logistical realities of the County’s facilities.

To further support a smooth transition, Inter-Con incorporates the following into our communications plan:

JOB TASK ANALYSIS
Inter-Con will execute a series of Job Task Analyses (JTAs) at the County to confirm the nature of the security positions by interviewing stakeholders and reviewing job descriptions, statistical data (or financial, if appropriate), organizational charts, etc. Once the process is defined, individual jobs are identified by key skills components or functions that can be measured for performance metrics purposes. These are also analyzed and used for training or improvement of the individual or processes that are non-compliant or deficient. The core skill components identified in the JTA can also be used in pre-employment skills assessment testing to ensure that candidates meet minimum skills requirements prior to consideration for employment.

Finally, the JTA will help better inform our Transition Team as they execute their GAP assessment on program needs as it relates to headcount, labor categories, and skillsets. These findings will include opportunities for program enhancement and will be presented to the County during the initial phase of the Transition Period. Some of these enhancements may include opportunities to re-allocate / reduce headcount for across various job categories and specific locations as well as modify the scope of work for certain job categories. This approach will ensure that we “right-size” and recalibrate the focus of the program across all locations.

TRAINING ALIGNMENT
Once our pre-assignment and refresher training programs are refined by incorporating our findings from our JTA results, Inter-Con will administer proficiency tests for all new hires as well as refresher training for all incumbents. This will ensure all hired personnel are fully aware of and aligned with our security program’s new training requirements, performance expectations, Post Orders, and operating standards. It will also allow Inter-Con to properly execute a final screening of all personnel. Any individual who cannot pass proficiency or refresher training will be dropped from the County program and replaced with qualified personnel.

TECHNICAL ALIGNMENT
Inter-Con will immediately begin the digitization and standardization process with the collection of all relevant program documents like Post Orders, SOWs, SOPs, Incident Reports, etc. Once collected, key members of our Transition Team, Technical Writers, and IC Labs Software Engineers will review them to identify and implement opportunities for improvement. Once new digital templates have been created, all core documents will be redrafted with varying degrees of edits, based on need. To assist in scaling the digitization process across all locations for select documents like Post Orders, templates (populated with any relevant standardized content) will be distributed to local management or supervision for completion along with clear instructions. This will ensure that all such documents are appropriately tailored to the key nuances of each site. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 50

TRANSITION TEAM CONFIDENTIAL
Inter-Con’s Transition Team includes cross-functional experts from Operations, Technology, Human Resources, Talent Acquisition, and Contract Administration, each selected for their expertise in standing up large-scale, multi-site contracts. This team collaborates closely to ensure a seamless transition by leveraging institutional knowledge and proven best practices to address all aspects of project mobilization. We have included a short bio on some of the key individuals below.

Mr. Richard Stack | Chief Operating Officer | Supporting Executive: As the Supporting Executive for the County program, Mr. Stack provides executive oversight of transition operations. He reallocates corporate resources, oversees procurement and system activations, and communicates directly with County stakeholders.

Mr. Osborn | Project Manager | County Chief Transition Officer: Mr. Osborn would ensure strategic alignment between both the County and Inter-Con. He would be responsible for overseeing a successful account transition as County’s Chief Transition Officer, and for representing Inter-Con’s Executive Team during quarterly business reviews and expediting any requests the County may require. He would also help to advance requests from the County Project Manager.

Mr. Brian Faulkner | Chief Information Officer: Mr. Faulkner would function as the County’s Technology Interfacing Officer. After transitioning, Mr. Faulkner would propose approved improvements to the County’s guard tour system and other security augmentation technologies throughout the lifetime of the contract. Mr. Faulkner would ensure the smooth operation of Inter-Con’s services and continually seek to provide the County with new and innovative security programs and technologies.

Mr. David Oken | Executive Vice President, Global Talent: During the transition period, Mr. Oken would use his expertise in personnel screening and recruiting to build a dynamic team for the County. He would be responsible for review of incumbent personnel and new candidate recruitment and screening efforts. In addition, he would oversee the Recruitment Team to ensure our candidates meet the County’s screening requirements and are fully capable to perform to your expectations.

TRANSITION TIMELINE
Inter-Con would initiate the transition immediately upon contract award. Members of InterCon’s Transition Team and the County assigned Project Manager (PM) would meet with the County to align on goals, address any known gaps, confirm timeline milestones, and formalize the transition plan. Inter-Con understands the critical, high-visibility nature of transitions and commits to a full operational handoff within 45 days. Our Project Management Team would be directly involved in the transition, including having on-site presence at the County facilities. 45-DAY TRANSITION PLAN
Figure 7: Graphic Timeline of the County Transition Activities Confidential ID Tasks Duration
45 Day Transition
15 30 45
1 Activate Transition Team 1 Day
2 Notify & Activate Key Personnel 1 Day
3 Hold Post-Award Conference 1 Day
4 Conduct Initial Transition Team Meeting 1 Day
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 51 ID Tasks Duration
45 Day Transition
15 30 45
5 Submit Licenses, Permits and Insurance 2 Days
6 Submit Job Descriptions & Recruiting Profiles 10 Days 7 Brief Incumbent Personnel 3 Days
8 Screen Incumbent Personnel 15 Days
9 Recruit & Screen New Applicants 45 Days
10 Submit Approved Application Packages & Hire
Personnel 15 Days
11 Acquire Required Equipment and Software 15 Days
12 Hold Weekly Meetings 45 Days
13 Review Existing Operational Processes 15 Days
14 Conduct Initial Security Threat Assessments for
Assigned Locations | Review Existing Posts,
Procedures, Deliverables, Data & Regulations
10 Days
15 Submit Final Transition, QC & Contingency Plans 15 Days 16 Secure Approval for Training Programs 10 Days
17 Review Incumbent Personnel Information 10 Days
18 Conduct On-boarding Training for New Personnel 45 Days 19 Inventory County-Furnished Property 10 Days
20 Inventory Inter-Con Furnished Property 10 Days
21 Implement all Software Tools/Updates 20 Days
22 Issue Uniforms & Equipment 45 Days
23 Hold Final Transition Meetings 5 Days
24 Commence Operations 2 Days
25 Monitor & Review Transition Activities 45 Days
Figure 8: Inter-Con’s 25-Steps of Transition Activities Confidential Step Transition Activity Details
1 Activate Transition Team: Inter-Con will assemble and brief the Transition Team, as well as on-call support from corporate management.
2 Notify and Activate Key Personnel: Upon receipt of the notice of award, Inter-Con management notifies key management personnel and any approved suppliers.
3 Hold Post-Award Conference: Inter-Con will meet with County representatives to discuss specific Transition Plan items.
4 Conduct Initial Transition Team Meeting: Upon receipt of the notice of award, the Inter-Con team conducts initial meetings with County representatives to discuss the transition approach and timeline, and incumbent personnel outreach activity.
5 Submit Licenses, Permits and Insurance: Inter-Con management submits to the County valid documentation and licenses as requested.
6 Submit Job Descriptions & Recruiting Profiles: Based on feedback from the County, Inter-Con will develop and submit for approval job descriptions and recruiting profiles for all positions. 7 Brief Incumbent Personnel: Inter-Con explains new contract and any relevant changes to current personnel and will encourage them to remain with Inter-Con.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 52 Step Transition Activity Details
8 Screen Incumbent Personnel: Inter-Con’s Transition and Account Management Teams will identify individuals within the incumbent security force to retain. In coordination with the County, and after discussing proposed compensation levels with incumbent personnel, we will make a sound projection of the number of new personnel that need to be recruited, screened, cleared, and trained prior to the planned contract start-up date to meet all requirements. Inter-Con recruitment is an on-going effort that will continue after contract startup. 9 Recruit and Screen New Applicants: Inter-Con individually interviews all applicants. All applicants are screened through Inter-Con’s 7-step process to evaluate reliability, honesty, positive work attitudes, and medical and physical fitness, as well as County-required screening procedures necessary to receive a favorable vetting. Inter-Con assures the County that all employees meet the requirements outlined in the RFP. 10 Submit Approved Application Packages & Hire Personnel: Qualified applicants are selected for hiring. We will utilize an Administrative Specialist to ensure contract requirements pertaining to personnel recordkeeping and documentation are completed, organized, and available for County inspection and review. Our Administrative Specialist will also draft and submit a list of all Contract employees, their respective Contract start dates, shift assignment, and position identifying part-time or full-time status. 11 Acquire Required Equipment and Software: Inter-Con coordinates and documents the acquisition of all equipment and software.
12 Hold Weekly Meetings: Inter-Con’s Transition Team and Key Personnel meet (weekly, or more often, as appropriate), with the County stakeholders and Outgoing supplier representatives during the transition period to track current and future milestones, as well as blocking issues and risk assessments. 13 Review Existing Operational Processes: Inter-Con’s Transition Team meets with the County representatives to identify operational and administrative obligations for the new contract and to discuss any required changes to existing security processes and programs.
14 Conduct Initial Security Assessments | Review Existing Posts, Procedures, Deliverables, Data & Regulations: Inter-Con’s Security Subject Matter Experts and members of the Transition/Account Management Teams will conduct preliminary site threat assessments to establish new baselines from which our security program will operate off of. All existing Post Orders, procedures, deliverables, as well as Data & Regulations will also be reviewed for compliance and opportunities for enhancement. Any modifications to Post Orders, SOWs, deliverable templates will be agreed upon and implemented before the completion of the transition period. 15 Submit Final Transition, QC, and Contingency Plans: Inter-Con’s Transition Team reviews and refines the Transition Plan and collects additional information regarding specific assignments. The final Transition Plan will be submitted at the Post-Award Conference, which is scheduled per the County preference. 16 Secure Approval for Training Programs: Inter-Con management obtains County approval of a detailed Training Plan to include syllabi, schedules, locations, and trainers. The Training Plan will include primary and make-up dates.

An on-the-job training plan will be included.
17 Review Training Details for Incumbent Personnel: Inter-Con will request copies of incumbent personnel training records and administrative files from the outgoing provider. 18 Conduct On-boarding Training for New Personnel: Inter-Con trains new personnel according to approved plans, uploading training certificates in Inter-Con’s Learning Management System within 5 working days after successful completion.
19 Inventory County-Furnished Property: Inter-Con completes an inventory of County-Furnished Equipment with designated County stakeholders. Inter-Con’s Management Team accepts all County-Furnished Property, supplies and equipment and confirms receipt upon contract assumption. Inter-Con also conducts a full inventory of all CountyFurnished Property, immediately after assumption of the contract and provides the results of the inventory to the County within 10 working days of the start of the contract. 20 Inventory Inter-Con-Furnished Property: We conduct an inventory of Inter-Con-Furnished Property and provide it to the County on the contract start date. Inventories will be conducted on a quarterly basis, to include all Inter-Con furnished equipment, uniforms, and non-expendable supplementary equipment. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 53 Step Transition Activity Details
21 Implement all Software Tools/Updates: Led by our Technology Interfacing Officer for the County, our Account Management Team will assess all existing County and incumbent software tools to gauge operability and identify opportunities for improvement. Once the assessment is completed, all County stakeholders will be briefed of our findings and all necessary software updates, changes, or procurements will be executed. 22 Issue Uniforms & Equipment: The Transition Team schedules distribution of equipment to new and existing personnel as necessary. Personnel are instructed in policies regarding use, return, and disposal of those items. The Transition Team conducts inspections of personnel in uniform to verify the correct wear of equipment. 23 Hold Final Transition Meetings: During the final days of the transition period, Inter-Con’s Transition Team and other Key Personnel begin daily meetings with the County stakeholders to discuss the final steps of the process. A final meeting will be held the day prior to commencement of operations to achieve closure on remaining issues. 24 Commence Operations: Inter-Con assumes full responsibility for operations, in accordance with the County’s schedule.
25 Monitor and Review Transition Activity: During the transition period, Inter-Con’s leadership will monitor and review contract performance through daily reports and schedule weekly “QBR-style” meetings. In addition, the InterCon Transition Team and Inter-Con’s COO will maintain regular communications with the County stakeholders to monitor and guarantee the quality of the services provided to the County throughout the life of the contract.

11. Describe the new hire training program.

TRAINING
Inter-Con provides its security personnel with customized training tailored to the specific requirements of each post. Our approach combines in-person and online instruction, giving Security Officers multiple opportunities to strengthen their skills and capabilities before and during their service to the County. This includes pre-assignment, on-the-job, and refresher training to ensure employees are fully prepared and confident in their operational environment, a standard that reinforces our reputation for quality and professionalism.

Inter-Con’s world-class Training Academy would be leveraged to fully support our training efforts. Our Training Academy utilizes a student-centric training method and real-life exercises that are fully-tailored to the specific requirements of this contract, ensuring all personnel assigned to this contract are well-informed and invested in their jobs and responsibilities.

INTER-CON’S PRINCIPLES ON TRAINING CONFIDENTIAL
Inter-Con delivers a comprehensive training program that reflects the unique demands of each client’s environment. Our curriculum development process emphasizes operational relevance, regulatory compliance, and real-world preparedness.

For the County, each module would be tailored to address site-specific risks, reinforce performance standards, and ensure Officers are fully prepared to perform in the field. We welcome the County’s input during the curriculum development phase to ensure alignment with program expectations. Officer performance is also tracked post-deployment to support continuous improvement and measurable training outcomes.

Inter-Con’s training philosophy is built on the following principles:
• Task-Specific Proficiency: Our instruction is focused on training and testing skill proficiency through repeated, practical drilling, not just delivering content through a classroom setting. Only those students who meet our standards of operational readiness would be assigned to a County post.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 54 • Performance Based Standards: We use clearly defined, measurable performance benchmarks to assess learning outcomes and identify any training gaps. This approach provides the County with transparent insights into Officer readiness and ensures every trainee understands the performance level required by the end of each training phase. • Realistic, Scenario Based Drills: Our rigorous training program integrates realistic conditions in our courses by requiring our Officers to perform tasks under varying, sometimes hostile conditions. This training method allows us to instruct our Officers both as individuals and as team members in conditions modeled after the County’s environment. This repeated, realistic drilling ensures that our lessons are reinforced with our Officer’s resultant success in the field.
• Dedicated Instructional Staff: We maintain a full-time staff of 30 highly-qualified trainers in the United States—120 worldwide—to support our contracts. The County would receive full support from our Training Academy. The training team would support the Project Manager in developing, executing, and tracking the performance of all InterCon training modules. • Program Oversight & Quality Assurance: The County’s instructional staff would be carefully monitored by our Project Management Team to make sure the training provided is client-focused and effective, yielding positive results. • Curriculum Updates: Inter-Con conducts formal curriculum audits annually, with immediate updates issued as needed to address new client requirements or evolving federal, state, or local regulations. If the County’s needs change, our team is equipped to respond without delay.

TRAINING TOPICS
Inter-Con would tailor our training curriculum according to the County’s needs, ensuring it reflects realistic scenarios and specific contract requirements. Whether it is conducting comprehensive pre-assignment training or providing tailored skills courses and on-the-job training, we embrace a student-centered training method to keep our personnel invested in their jobs and responsibilities. Beyond these training modules, Inter-Con would provide additional opportunities for personnel to enhance their skills and capabilities by using our online Learning Management System (LMS), which facilitates a more efficient and effective test-taking process, storing all training certifications and deliverables for the County’s review.

TRAINING CURRICULUM

PRE-ASSIGNMENT TRAINING
Inter-Con would ensure each Officer receives training specific to the County contract. All Officers, both transitioning and new, would receive a minimum of 16 -hours of preassignment training, Our County Project Manager would evaluate the performance of each Officer to certify their suitability for the assignment and comprehension of training materials prior to any regular scheduled work. See Figure 9 for the full Pre-assignment Training regimen.

Figure 9: Proposed Pre-assignment Training Regimen for the County Security Personnel Pre-Assignment Training
Training Topic Delivery Method(s)
New Hire Orientation (Inter-Con’s Organization, Policies, PR, & Grooming/Appearance) LMS Duties & Responsibilities on Post (Post Orders & Reporting for Duty) Instructor Led #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 55 Pre-Assignment Training
CCTV, System Use, and Access Control, Identification Verification (including equipment use) (SOW Exhibit A, B.3) Instructor Led / LMS
Emergency Procedures (Bombs, Terrorism, Fire Alarms, Safety and Evacuation, Active Shooters, Weather/Natural Disaster Procedures, & Medical Emergencies) Instructor Led / LMS Communications Systems (Radio & Cellphone use and etiquette) Instructor Led Inter-Con’s and the County’s Chain of Command Instructor Led Security Officer Instruction & Limitations as Mandated by CA Instructor Led First Aid, CPR, AED Training & BBP Certification Instructor Led Citizens’ Arrest Policies & Procedures and When to call the Police Instructor Led / LMS Inspection & Search Procedures (including physical, bag, & vehicle searches for prohibited items) Instructor Led Accident Investigation Procedures (including personal injury and motor vehicle) Instructor Led / LMS De-escalation/Irate Individuals & Conflict Resolution Awareness Training (SOW Exhibit A, B.4 & B.10) Instructor Led / LMS
Patrol Procedures (including Detecting Crime, Parking lots, and interior spaces) (SOW Exhibit A, B.7) Instructor Led / LMS Observation Techniques & Incident Reporting (including photographic documentation) Instructor Led / LMS Workplace Violence / Harassment (sexual, bullying, etc.) / Discrimination Instructor Led / LMS Customer Service (Visitors/Clients) (SOW Exhibit A, B.8.) Instructor Led / LMS Vehicle and Pedestrian Traffic Control Instructor Led / LMS Use of Force in Defense of Person Instructor Led / LMS
Workplace Safety, Accident Prevention Instructor Led / LMS Escorting (Employees or Clients) (SOW Exhibit A, Additional Requirements B.7) Fill In This comprehensive new hire training program ensures that all Inter-Con Officers are prepared, qualified, and confident before beginning their service to the County.

12. Describe existing employee training program.

EXISTING EMPLOYEE TRAINING PROGRAM
Inter-Con’s existing employee training program is a continuation of the high standards set during new hire onboarding. It is designed to reinforce critical knowledge, address evolving risks, and ensure continuous compliance with the County’s expectations. Training is ongoing and supported by our Training Academy, LMS platform, and field supervision team to ensure consistent performance at every post.

ANNUAL TRAINING
Inter-Con ensures that all our Officers stay up to date with necessary knowledge, requirements, ideas, programs, devices, and certifications associated with working security for the County.

Our annual training regimen would include 8 -hours of refresher training, covering these industry updates and the subjects covered in New Hire Training. Every County Officer will be required to complete this course to continue the contract. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 56 Figure 10: Proposed Annual Refresher Training
Annual Training
Type of Training Delivery Method
Inter-Con’s Annual Refresher Training Instructor Led / LMS

QUALIFICATIONS OF TRAINERS
Inter-Con’s instructors are certified and licensed in key instructional areas, including CPR/First Aid/AED training. All instructors maintain documentation of formal certifications or demonstrated expertise in the subject matter they teach.

County personnel are welcome to observe or participate in any training session upon request.

Our training program includes continuous evaluation of both Officer performance and instructional effectiveness. The County may also review course materials and observe instruction to ensure alignment with program expectations.

While instructors assess Officer progress throughout the training process, our PM evaluates instructional quality and addresses any performance gaps through immediate corrective action.

MEASURING TRAINING PROGRAM SUCCESS CONFIDENTIAL
We measure the success of our Training Program against test scores, retention levels, and performance in the field. For example, our post-incident reports confirm whether an Officer applied their training correctly during or in anticipation of an event. These answers will enable us to identify any issues in performance and flag them to be addressed in future training. As a result, we assess both the individual and our program, and evaluate our courses’ effectiveness training our Officers to proactively prevent incidents or at least limit their impact. All outcomes will be stored in our online Learning Management System (LMS), available in our IConIQ security management system, and reviewed during our Quarterly Business Reviews.

Additionally, we continuously monitor and assess more than just our students – we evaluate our Training Staff as well. [Clientacronym] would be actively involved in examining both course materials and instructors. While our Training Staff frequently evaluates our students, our Project Manager assesses our staff. If any flaws or shortcomings are found in our Training Staff, our Project Manager will immediately determine and implement the best corrective action.

TRACKING TRAINING COMPLETION CONFIDENTIAL
Inter-Con tracks course/training completion and passing rates through our LMS. The LMS not only archives all student test scores as well as course attendance and passing rates, it also provides virtual instruction on a number of topics. Inter-Con’s LMS can be easily accessed on any mobile device or desktop computer to facilitate a smooth learning and testing experience for all employees.

TRAINING COMPLIANCE CONFIDENTIAL
Overseen primarily by our Project Manager, Inter-Con’s Training and Quality Assurance Teams will maintain a record of Officers’ compliance with all Pre-assignment, On-the-Job, and Refresher training requirements. All training performance and certification/license data is archived and easily accessible within our LMS to facilitate timely reviews of all employee training data. Additionally, the LMS generates automatic notifications to these Teams should any employees either fail or are at risk of failing to meet any training #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 57 requirements (i.e., minimum testing scores, achieving specific milestones by scheduled deadlines, class attendance, or allowing certifications/licenses to lapse). By utilizing our LMS, Inter-Con ensures optimal levels of Officer training compliance as well as performance in the field.

Training records can be shared with the County upon request and all strategic Training KPIs can be accessed at any time by approved County stakeholders via Inter-Con’s online KPI Dashboards for tracking and audit purposes (Figures 11-13).

Figure 11: Sample Tracking Training Compliance via Dashboard #1 (Redacted) Confidential

Figure 12: Sample Tracking Training Compliance via Dashboard #2 (Redacted) Confidential Figure 13: Sample Tracking Training Compliance via Dashboard #3 (Redacted) Confidential

13. Describe the protocol for written reports, include how often such reports are filed, and whether they are easily accessible.

WRITTEN REPORTS PROTOCOL AND ACCESSIBILITY

CONFIDENTIAL
Inter-Con understands that written reports are a critical component of security operations, therefore all Security Officers will be trained to complete reports in a clear, objective and #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 58 factual manner. While our reporting protocol is customized to each client’s operational and informational needs, all reports would include a minimum of the date, time, location, individuals involved, a description of the incident or activity, actions taken, and the outcome.

Reports will also document any unusual behavior observed among personnel, contractors, vendors, or citizens, as well as detailed accounts of possible suspects committing crimes, vandalism, or disturbing the peace within the immediate area of assignment until arrival of sworn peace officers (SOW Exhibit A, B.11 & B.12). Reports would also be free of assumptions or personal opinions and written with the understanding that they may later be reviewed by Supervisors, the County, legal departments, or law enforcement.

All incidents are logged into our proprietary Security Management System, IConIQ, as soon as they are discovered or occur, and are immediately available to the County in real time.

IConIQ provides a centralized, secure platform for capturing, storing, and managing all incident data, ensuring accuracy, consistency, and transparency across all reporting. Reports entered into IConIQ are reviewed by supervisors for completeness and correctness, and the system’s role-based permissions guarantee that sensitive information remains protected while still allowing the County and other authorized stakeholders to access records on demand.

Daily Activity Reports (DARs) are submitted at the conclusion of every shift and provide a summary of routine patrols, access control activity, maintenance issues, and any unusual circumstances or irregularities observed, including items such as unattended containers or packages. As required by the County, these reports are legibly written and accompanied by specific incident reports as necessary (SOW Exhibit A, B.14 & B.22). This structured approach, combined with the efficiency of IConIQ, ensures timely reporting, operational accountability, and an accessible record of activity that supports both real-time situational awareness and long-term analysis.

This report, in Figure 14, displays the number of incidents the Officer logged while on post at a specific location; on our IC-issued phones Officers can complete DARs (daily activity reports) and Incident Reports electronically. These are then sent to our Corporate GSOC for review and follow up as necessary.

Figure 14: Sample Incident Report Confidential
Additionally, All management reports can be fully customized to reflect the client’s specific performance metrics, preferences, and contract requirements. Reports can be delivered in any format (PDF, Excel, web-based dashboard) and on any schedule requested typically weekly, monthly, and quarterly. In addition to standard operational reports, Inter-Con provides access to real-time KPI Dashboards for ongoing performance visibility. Client-specific Satisfaction Survey results are also compiled and shared on a recurring basis to provide insight into service quality and identify areas for continuous improvement.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 59 In addition to standard operational reports, Inter-Con provides access to real-time KPI Dashboards for ongoing performance visibility. Client-specific Satisfaction Survey results are also compiled and shared on a recurring basis to provide insight into service quality and identify areas for continuous improvement.

All reports are easily accessible through our secure Client Portal or via encrypted email, depending on the client’s preferred method of delivery. We ensure all stakeholders have timely and seamless access to the data they need for oversight and decision-making.

Please see below for samples.

PATROL REPORTS CONFIDENTIAL
Below in Figure 15 a snap-shot displays the number of patrols an Officer completes per day in the current week, breakdown of logs per week, and an overview of logs over the past month.

Figure 15: Patrol Report Logs Per Week Confidential
In Figure 16, This report shows the average time to complete logs in hours, per week, and the avg time over the past month- This report is measured in hours. Depending on the KPI we can set the gauge as needed.

Figure 16: Patrol Average Time Confidential
This last report on patrols, Figure 17, displays the amount of checkpoint scans by Officer name per day, both this week and last week as well as an overview for the previous month.

This report is extremely helpful because we can zone in on the Officer who may not be meeting the requirements for his scans and investigate why.

Figure 17: Patrol Checkpoints Confidential

INCIDENT REPORTS
Our newer incident reporting solution prompts Officers to provide critical information, allows photo capture, is Geo Fence compatible, syncs to custom dashboards, permits electronic signoff by remote Supervisors, and is digitally stored along with all supporting files. Incident #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 60 reports would be accessed by Inter-Con and the County personnel with designated privileges.

Figure 18: Incidents Confidential

STAFFING HEALTH REPORTS
This report, in Figure 19, displays the overall staffing health, dark hours for the previous week, and monthly overview. The shift coverage can be broken down by location or site as needed. We utilize this report in further detail to review weekly staffing health with the client to help limit any delays during monthly invoicing.

Figure 19: Staffing Health Confidential

QUALIFICATIONS & TRAINING COMPLIANCE RECORDS
This final example, in Figure 20, displays the training records per Officer by qualification.

The training Manager assigned to the account works with the Training Coordinators and Account Managers to ensure all training requirements are met, we then upload the checklists and or tests into the system and mark complete for tracking and audit purposes.

Figure 20: Training Records Confidential

SAMPLE SATISFACTION SURVEY & REPORT CONFIDENTIAL
As a best practice, customer satisfaction is featured as a core Key Performance Indicator (KPI) and therefore, monitored in real-time on our KPI Dashboard. Data for this Dashboard is #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 61 IConIQ Mobile App:

Officer Health Survey
collected through regularly administered customer satisfaction surveys, unsolicited customer feedback that is recorded, and quarterly contract performance scores.

Examples of Inter-Con’s various Customer & Employee Satisfaction Surveys are provided.

SAMPLE MORALE AND ATTRITION SURVEY
The results reported in the “Morale & Attrition Report” (next page) are partially driven by data collected from the Officer Health Survey (to the left), which is built into the IConIQ Mobile App. The IConIQ App prompts each Officer to take a quick survey before clocking out of their service appointment/shift.

The Officer Health Survey consists of two simple questions:

1. How was your shift?
a. Officers are given three smiley faces to choose from to indicate if their shift was ‘Bad,’ ‘Good,’ or ‘Neutral.’

2. What was the main reason? (According to the answer supplied in Question 1) a. Officers are given the option to select from the following: Manager, Other, Personal, or Teammates.

Shift Survey / Satisfaction Records
This example, in Figure 21, displays current employee shift survey results which can be filtered by post, etc. which provides our Account Management and HR Teams with actionable data.

These teams would work in conjunction with our People Operations Specialists to reach out to those employees who provide unsatisfactory responses to find out why their shift did not go well.

Figure 21: Sample Shift Survey/Satisfaction Dashboard Confidential

14. Identify when field inspections are required.

FIELD INSPECTION SCHEDULE AND TRIGGERS

CONFIDENTIAL
Inter-Con conducts field inspections as part of a structured and comprehensive Total Quality Management (TQM) program. Field audits and inspections are performed:
• Routinely on a weekly, monthly, quarterly, and annual basis; • As-needed, in response to incidents, client concerns, or emerging risks.

These inspections are conducted by various levels of the operations team—including Supervisors, Field Training Officers (FTOs), Zone Managers, and Quality Assurance #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 62 Managers—and are overseen by the Project Management Team. Executive leadership may also participate during high-risk scenarios or contract transitions.

Field inspections evaluate compliance with post orders, client policies, professionalism, customer service, incident reporting, equipment use, and other critical areas. All inspection results are recorded in real-time through Inter-Con’s proprietary IConIQ Security Management System and are made accessible to clients through a secure portal, providing full transparency and accountability.

15. Describe the difference from one (1) classification to another under security classification types listed in Exhibit A – Scope of Work.

CLASSIFICATION ROLE SUMMARY
Stanislaus County defines security personnel under several key classifications in Exhibit A – Scope of Work, Section C. Inter-Con recognizes the unique expectations and functional distinctions between each, and we tailor our recruitment, training, and supervision accordingly.

Classification Summary of Role Key Distinctions
Security Officer II
Provides routine unarmed
security, access control,
and patrol.

No weapon. Focused on visibility,
deterrence, and public interaction.

Armed Officer
Performs security duties in
higher-risk environments
while carrying a firearm.

Requires firearm certification.

Typically stationed at higher-threat or
sensitive sites.

Site Supervisor II
Manages on-site security
personnel, oversees
scheduling and reporting.

Leadership role; responsible for
performance oversight and
communication with County
personnel.

Armed Supervisor
Leads armed security
operations, combining
leadership with field
readiness.

Must be certified to carry a firearm
and trained in managing armed
incidents and tactical response.

Inter-Con’s recruitment and screening practices are aligned with these role distinctions ensuring each classification is staffed with qualified, site-ready personnel.

RECRUITING & SCREENING
Under the leadership of our Executive Vice President of Global Talent, Inter-Con’s Recruiting Team would work closely with the County to develop a customized Security Officer Requirement Checklist tailored to your operational and cultural needs. Together, we will define role-specific requirements that go beyond minimum qualifications, ensuring Officers not only meet technical standards, but also reflect Inter-Con and the County’s values and expectations for professionalism. Inter-Con will integrate the County’s baseline requirements with our proven hiring standards to create a holistic, site-specific checklist that drives quality and performance from Day One. See Figure 22 for a draft framework; final criteria will be finalized collaboratively during the transition period.

The following requirement checklist outlines baseline qualifications for all personnel, with additional criteria applied for armed and supervisory classifications, consistent with the County expectations and Inter-Con standards.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 63 Figure 22: Security Officer Requirement Checklist
Minimum Requirements for Security Personnel
Baseline
Requirements
• Be at least 18 years of age
• Be a U.S. citizen or legally authorized to work in the U.S. • Must possess a valid State of CA issued unarmed Security Officer identification card and carry it at all times while on duty • Must have a valid CA Driver’s License on their person at all times while on duty
• Must possess a minimum of one-year prior experience as a Security Officer, police officer, military police officer, or related experience • Each contract Security Officer must possess a high-school diploma or equivalent
Security
Officer II
• Must meet all baseline requirements.
• Minimum 2 years of prior security, law enforcement, or military service preferred.
• Demonstrated ability to handle high-volume public interaction • Must complete contractor’s new-hire and ongoing training before assignment.

Armed
Officer
• Must meet all baseline requirements.
• Be at least 21 years of age
• Possess a valid BSIS Firearms Permit (CA Bureau of Security and Investigative Services).
• Must complete 40 hours of BSIS-certified firearms training and pass range qualification.

Site
Supervisor II
• Must meet all baseline requirements
• Minimum 3–5 years of security experience, with at least 1–2 years in a supervisory capacity
• Demonstrated knowledge of incident reporting, post order enforcement, and staff scheduling
• Strong leadership, communication, and conflict-resolution skills • Must be able to train, evaluate, and discipline assigned officers Armed
Supervisor
• Must meet all baseline requirements and Site Supervisor II • Minimum 5 years total security experience, including at least 2 years in an armed supervisory role
Additional Requirements
Screenings
• Successfully pass pre-employment drug screening (SOW Exhibit A, B.29)
• Successfully pass criminal and background checks including inquiry of all previous employers during past five years, driving record history, local, CA State, Federal criminal history, and military discharge records (if applicable) (SOW Exhibit A, B.29) • No criminal violations
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 64 Minimum Requirements for Security Personnel
• Unprofessionalism is not allowed and is grounds for removal from consideration
• Present satisfactory references and employment history • All Security Officers assigned to the District Attorney’s Office will undergo a background check reviewed by the DA’s Investigation Unit. Inter-Con will provide pre-employment screening results for each Officer and will fully cooperate with any additional Sheriff’s Department checks required by the County (SOW Exhibit A, Additional Requirements B.4).

Soft Skills
• Have the necessary public relations skills to interact with employees and customers in a courteous, businesslike manner
• Understand written and oral rules and regulations and apply them in a tactful and non-confrontational manner
• Be able to understand and maintain the confidentiality of information • An ability to maintain poise and self-control under stress • Be able to have good communication and conflict resolution skills. (SOW Exhibit A, B.24).
• Be diligent and dependable (SOW Exhibit A, B.28)
Office Skills
• Utilize computer and associated equipment to monitor
environmental and electronic security systems
• Have basic knowledge of word processing, spreadsheet programs, data entry and operation of multi-line telephone
Language
Proficiency
• Must demonstrate the ability to read, understand, and apply rules, detailed orders, instructions, and training materials in the English language.
• Retain the ability to construct and write clear, concise, accurate, and detailed reports, as well as communicate effectively, clearly, and concisely in English (SOW Exhibit A, B.25).

Health &
Physical
Fitness
Be in good general health and capable of the following:
• Standing, sitting, or walking for extended periods of time-up to eighthours • Maneuver stairs and other physically demanding terrains at the site as regular duties
• Lift boxes weighing up to 20 lbs.
• Possess long-distance vision (with or without the use of glasses/contacts is permitted)
• Hear ordinary conversation (with or without the use of hearing aids) • Have no medical condition which limits the effective performance of their assigned duties. Temporary incapacitation due to illness, disease, or recent medical operation is permitted
No medical history or medical diagnosis of habitual alcoholism or drug addiction. If such a condition existed, the medical evidence of recovery and ability to perform duties is required prior to assignment Inter-Con’s sourcing and selection processes are designed to ensure that the County is staffed with personnel who are well-qualified, mission-aligned, and prepared to deliver exceptional #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 65 service. Drawing on our experience supporting similar high-profile security programs, we recognize that success starts with selecting the right personnel, individuals who not only meet qualification standards but embody the County’s culture of professionalism.

Our candidate selection criteria emphasize physical readiness, professional conduct, and a demonstrated ability to perform effectively in demanding Local Government environments.

Our rigorous recruitment process is designed to identify individuals who not only meet technical qualifications, but also reflect the values of integrity, reliability, and respect that define Inter-Con’s culture. This people-first philosophy is championed by our leadership and sustained across every level of our organization, from senior management to front-line supervisors and Officers.

EVALUATION PROCESS
Inter-Con has 52 years of experience recruiting personnel for mission-critical security programs serving clients in the utility and critical infrastructure sectors. We take full responsibility of the evaluation and screening process as well as ensure clear, consistent communication with the County to guarantee that every step aligns with operational requirements and organizational priorities.

Our designated Recruiting Team maintains relationships with key employment sources, including military bases, law enforcement organizations, local colleges and universities, and community-based organizations. In addition, our recruiters are experts at leveraging online job boards and social media to attract highly qualified candidates from the widest possible labor pool. This comprehensive sourcing strategy supports full staffing on Day One, sustains a 99%+ staffing health rate across long-term contracts, and helps build a diverse, professional Security Force that reflects the communities we serve.

We have invested heavily in developing best-in-class recruiting processes and infrastructure to support the effective and efficient talent identification, attraction, and evaluation of top security talent. Once implemented, our recruiting and screening method will provide:

1. A long-term, dependable security force with low turnover

2. Rapid personnel replacement capabilities

3. A robust pipeline of qualified, trained, experienced Security Officers ready to meet any temporary or surge force staffing needs
To ensure that the County receives the highest caliber of Security Officers, Inter-Con will implement its comprehensive 7-step process for recruitment, evaluation, and selection. This rigorous approach verifies the background and qualifications of each candidate, ensuring that only the most capable Officers are selected for assignment to the County's security program.

Step 1: Application Process – Candidates who respond to recruitment efforts are invited to complete an online job application. All applications are screened to determine whether the applicant possesses the qualifications and minimum requirements to be assigned to the County's contract. If the applicant does not meet both Inter-Con's and the County 's requirements, the application process ends. If the applicant meets such requirements, a time is scheduled for a screening interview with the recruiter. If requested, all potential Security Officers will also be readily available for interview by the County’s leadership prior to beginning service at any County sites.

Step 2: Information Verification – Inter-Con’s Recruiting Team will perform a preliminary verification check to confirm the status of applicants’ employment history, age, relevant licenses/permits, and education.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 66 Step 3: Personal Interview – If it is determined that the applicant continues to meet the required standard, they will be scheduled for an in-depth interview with a designated Operations Manager and be evaluated on their:
• Knowledge of specific job and job-related topics
• Experience
• Communication ability; specifically, command of the English language • Interest in the position and the Inter-Con organization • Overall motivation to succeed
• Appearance and habits
• Poise, insight, and alertness
• Interpersonal skills
• Ability to interact with the public
Step 4: Background Investigation & Drug and Alcohol Screening – Inter-Con uses VerifiedFirst to conduct background investigations for each candidate. If the County would like us to use an alternative background screening method, Inter-Con can accommodate.

Before performing a background check, Inter-Con will make all disclosures and obtain all consents required by applicable laws, including the Fair Credit Reporting Act. In addition to the background investigation, Inter-Con will use eScreen to conduct drug and alcohol screenings in accordance with all local, state, and federal regulations, as well as the requirements of this contract.

Step 5: Reference Verification – Inter-Con performs reference checks to confirm the veracity of applicant’s resume and relevant professional claims.

Step 6: Onboarding - Once an applicant meets all qualification standards and passes the required screening, Inter-Con’s onboarding team finalizes their employment status and prepares them for assignment. This includes confirming completion of all required documentation and ensuring the candidate is ready for immediate training and deployment. A conditional offer of employment is issued upon completion of all prior steps, and the applicant is prepared for submission to the County for approval, if applicable.

Step 7: Assignment Preparation & Training - Following onboarding, qualified candidates are scheduled for site-specific training and integrated into the deployment plan. This step includes assigning shift schedules, issuing uniforms and equipment, and entering personnel into the master schedule. If the County review or final approval is required, Inter-Con coordinates this prior to training. This ensures all personnel are fully prepared and equipped to begin service without delay.

16. Describe the approach and methodologies used to provide the required services, including any equipment or special software.

APPROACH TO PROVIDE THE REQUIRED SERVICES

CONFIDENTIAL
Inter-Con’s delivery model is grounded in a structured and proven methodology that ensures full operational readiness, consistent service quality, and continuous improvement over the life of the contract. Our approach is divided into three core phases: Project Initiation, Project Execution, and Project Maintenance, each supported by advanced technology systems, properly equipped personnel, and robust logistical oversight. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 67

1. Project Initiation – Establishing a Solid Foundation The Project Initiation phase focuses on launching a seamless transition and building a fully operational workforce and infrastructure tailored to the County’s unique requirements.

Key activities during this phase include:
• Finalizing the transition plan and operational start date • Recruiting and screening qualified security personnel • Completing all site-specific training requirements
• Procuring uniforms, radios, vehicles, and equipment
• Collaborating with County stakeholders on post orders and SOPs All uniformed personnel will arrive on post in full compliance with licensing requirements and with appropriate appearance, demeanor, and site knowledge. Every item—radios, flashlights, duty belts is prepared and distributed according to a tracked inventory system.

2. Project Execution – Active Deployment and Service Oversight During this phase, we fully implement the staffing plan, launch all supervisory and oversight mechanisms, and ensure site-level readiness.
• Key execution components include:
• Deploying armed and unarmed officers based on post specifications • Supervisory structure activation (post inspections, wellness checks, reporting) • Equipment issuance and monitoring (radios, flashlights, duty belts, etc.) • Officer credentialing and uniform compliance
• Field-level quality assurance through site visits and inspections Vehicle support is handled via Inter-Con’s partnership with Enterprise Fleet Management.

Vehicles provided to the County will be no older than three model years and under 50,000 miles. They will be clearly marked with Inter-Con graphics, outfitted with spotlights and emergency lights, and regularly maintained using Enterprise's nationwide network. Fuel cards with car wash authorization are issued to all vehicles, and rental vehicles are deployed immediately for any extended out-of-service incidents.

3. Project Maintenance – Quality Assurance and Long-Term Service Continuity After successful transition and deployment, we move into long-term contract support through structured performance management and continuous improvement.

This includes:
• Ongoing KPI measurement and reporting
• Officer recognition and retention initiatives
• Inventory tracking, re-supply, and equipment replacement • Incident tracking, analysis, and reporting
• Periodic contract performance reviews with County stakeholders Inter-Con designates a Property Accountability Officer, Mr. Luis Duran, to oversee all uniforms, radios, and supplies. Mr. Duran supports compliance documentation, monitors reports of malfunctioning or deficient equipment, and ensures proper storage, distribution, and replacement throughout the contract lifecycle.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 68 Our approach to providing the required services is based on a structured, three-phase methodology: Project Initiation, Project Execution, and Project Maintenance.

During Project Initiation, we focus on program transition and the recruiting and screening of security personnel. Project Execution involves developing a detailed staffing plan, training and developing the security force, and procuring all necessary uniforms and equipment (including vehicles, radios, tasers, firearms, etc.) to fulfill the Scope of Services. Project Maintenance centers on the selection of KPIs and the deployment of Total Quality Management, including employee retention and recognition. This lifecycle-based methodology ensures operational readiness from Day One, consistent service delivery, and proactive performance improvement aligned with client needs.

For equipment and technology, we deploy a comprehensive suite of solutions. Our proprietary IC Mobile Application supports multi-factor authentication for time and attendance, flexible scheduling, virtual post inspections, wellness checks, digital reporting, and a guard tour system that leverages GPS, Beacons, RFID, NFC, and QR codes. Our technology ecosystem is anchored by a fully integrated Salesforce-based platform, customized for workforce management, officer deployment, shift coverage, billing, and performance reporting.

Additional tools include Paycom for payroll and HR, and AWS for secure cloud infrastructure.

These systems provide real-time oversight, data-driven decision-making, and transparent client access to dashboards, incident reports, and compliance documents.

This integrated approach, supported by advanced equipment and software, ensures we deliver secure, reliable, and efficient security services tailored to each client’s operational requirements.

OFFICER DUTIES AND RESPONSIBILITIES
Inter-Con acknowledges the additional responsibilities outlined in the County’s Scope of Work and is fully committed to ensuring our Officers carry them out with diligence and professionalism. While on duty, our Security Officers will maintain a strong and visible presence to the general public (SOW Exhibit A, B.13), reinforcing deterrence and providing reassurance to staff and visitors. They will ensure that only authorized personnel are permitted access to restricted areas (SOW Exhibit A, B.15) by applying strict access control protocols and monitoring visitor activity. Where required, Officers will monitor banks of security cameras and remain proficient with the County’s electronic door locking systems and alarms (SOW Exhibit A, B.16 & B.19). All new Security Officers will receive training on these systems as part of our onboarding program, including classroom instruction, hands-on practice, and supervisor sign-off before assuming independent duty.

In addition to access control and surveillance, our Security Officers will conduct regular checks of local fire alarm stations and perform monthly inspections of fire extinguishers (SOW Exhibit A, B.20). They will also inspect other safety equipment while on rounds, promptly reporting hazards or deficiencies to the appropriate County contacts (SOW Exhibit A, B.21).

Inter-Con Officers are trained to cooperate fully with law enforcement when circumstances require, while always recognizing that their role is to observe and report (SOW Exhibit A, B.26). Officers are also trained to act reasonably and expeditiously in determining what constitutes an emergency situation (SOW Exhibit A, B.27), ensuring appropriate actions are taken to safeguard life and property until first responders arrive. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 69 Through this approach, Inter-Con not only meets but exceeds the County’s expectations by integrating these duties into daily operations, ensuring that safety, security, and operational accountability remain at the forefront of every assignment.

ADDITIONAL REQUIREMENTS
In addition to the general and specific duties outlined previously, Inter-Con acknowledges and accepts the additional requirements described in the County’s Scope of Work. Our Officers are trained to serve as a deterrent to individuals intent on committing criminal acts (SOW Exhibit A, Additional Requirements, B.3) by maintaining a professional presence, remaining observant, and proactively identifying suspicious activity before it escalates. When required to do so, Security Officers will unlock outside lobby and meeting room doors for customers using County meeting rooms (SOW Exhibit A, Additional Requirements, B.5), ensuring accessibility while maintaining security oversight.

Officers will also perform site-support functions such as turning lights, heating, and air conditioning systems on or off as needed (SOW Exhibit A, Additional Requirements, B.6), always in accordance with County direction. Officers would be prepared to testify in court, when necessary (SOW Exhibit A, Additional Requirements, B.10), providing accurate and factual accounts of incidents they have observed or reported. Inter-Con Officers will further assist with evacuating buildings during alarms (SOW Exhibit A, Additional Requirements, B.11), working alongside County staff to ensure the orderly and safe evacuation of all occupants.

When requested by County departments, Officers may be assigned to staff a motor-pool desk for the check-in and check-out of County vehicles (SOW Exhibit A, Additional Requirements, B.12), ensuring accountability and proper documentation. Our personnel are also fully capable of operating magnetometers and X-ray machines where required (SOW Exhibit A, Additional Requirements, B.13). Training on these systems and any other specialized County-provided equipment will be completed in accordance with County instruction, with all training time compensated by the County as specified in the Scope of Work.

Through these measures, Inter-Con demonstrates its readiness to support the County not only in core security functions but also in the additional operational requirements that enhance the safety, accessibility, and efficiency of County facilities.

UNIFORMS, EQUIPMENT, & TECHNOLOGY CONFIDENTIAL
Inter-Con personnel will have a welcoming demeanor and be properly attired to serve the County. Uniforms will clearly identify Security Officers as well as be neat and clean in appearance. Inter-Con further acknowledges that no Security Officer will carry firearms, batons, tear gas, or non-lethal chemical agents without the County’s prior written consent (SOW Exhibit A, Additional Requirements B.1). Examples of Inter-Con’s proposed uniforms can be found in the images below. Inter-Con can offer the County a variety of uniform options, including the required security standard Class ‘A’ uniform with badge (no tie required) (SOW Exhibit A, B.6 & Additional Requirements B.1).

All Officers will maintain professional demeanor at all times, reflecting the County’s expectations for courtesy and customer service (SOW Exhibit A, B.23). Furthermore, InterCon acknowledges that no Security Officer will carry firearms, batons, tear gas, or non-lethal chemical agents without the County’s prior written consent (SOW Exhibit A, Additional Requirements B.1).
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 70 • Hard Uniform (standard): Black pants, blue shirt with Inter-Con patch (long or short sleeve), black shoes, black belt.
• Soft Uniform: Black slacks, black blazer, white long-sleeved collared shirt, black shoes, black socks, black belt. In the summer, Security Officers wear white polo shirts.

Figure 23: Sample Uniforms

EQUIPMENT INVENTORY CONFIDENTIAL
To ensure full accountability of all equipment, supplies, and property, Inter-Con uses a continuous receipt system to mark, inventory, monitor, and distribute every piece of equipment and other supplies as necessary. To assist our account management and supervisory teams with proper control, maintenance, and reporting of inventory, Inter-Con’s Procurement and Logistics Manager, Mr. Luis Duran, would serve as the Property Accountability Officer for this contract. He will assist in the drafting and submission of all required inventory reports and provide guidance on the proper storage and upkeep of property. Mr. Duran monitors and supports all reports of malfunctioning or deficient equipment and assist the PM in arranging for replacement or maintenance.

As part of the daily inventory process, Security Officers will check all assigned equipment at the start of their shift to confirm it is in proper working condition, including radios, flashlights, and other issued gear (SOW Exhibit A, B.32). Officers are trained to understand and use radio signals and codes, ensuring clear communication during operations (SOW Exhibit A, B.33). Any malfunctioning equipment will be reported immediately to the on-site Supervisor and logged for replacement or repair.

VEHICLES
Inter-Con can provide the County with the proper number of vehicles required to ensure efficient operations under the SOW for this contract. The vehicle(s) would be an identical sedan-style, comparable to a Nissan Versa, be clearly marked with Inter-Con graphics, be outfitted with a spotlight and “Mars” lights. Please see Price Cost Proposal for additional information.

For maintaining the vehicle’s interior and exterior conditions, Inter-Con typically utilizes standalone car washes or car washes at gas stations. We authorize the use of car washes at gas stations on the fuel cards we issue out to each vehicle. If there is not a gas station with an available car wash nearby, we would enroll the vehicle at the nearest standalone car wash.

For vehicle maintenance and repairs, we enroll our vehicles in Enterprise Fleet’s full maintenance plan that covers all major and minor mechanical repairs, all standard preventative maintenance, and all roadside assistance needs (towing, fuel shortage, key lock outs, etc.). Any time a vehicle is out of service for maintenance/repairs for an extended period, we secure a rental through our corporate account with Enterprise Rent-A-Car. An Enterprise Fleet #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 71 maintenance card is issued to each vehicle and used as the method of payment for these services. The driver is never responsible for the payment themselves. Enterprise Fleet has a nationwide network of shops, including numerous shops in the location area, within proximity to County locations.

TECHNOLOGY SOLUTIONS CONFIDENTIAL
Inter-Con is proud to serve as the leader of the pro-technology movement sweeping the security industry. In 2019, Inter-Con launched IC Labs, our wholly owned tech subsidiary focused on developing innovative solutions to enhance our services. Led by industry veterans from companies like Samsung, Amazon, and Apple, IC Labs collaborates with global leaders such as Salesforce, Microsoft, and AWS on cutting-edge projects. In 2025, we introduced IConIQ, our proprietary comprehensive security management system providing 360° program transparency through real-time data visualization, automated reporting, and intuitive dashboards that empower both our managers and clients to make informed, immediate decisions. IConIQ consolidates complex operations into a single, efficient platform—driving accountability, reducing response times, and streamlining service oversight at every level.

Inter-Con offers scalable technology solutions designed to relieve administrative burden, improve engagement, enhance program visibility, and driving cost-efficiency.

Inter-Con proposes the following technology implementations, at no additional cost, to the County:

Timekeeping & Attendance
Inter-Con believes that the best approach for the County is to implement a system that incorporates attendance with timekeeping, scheduling, payroll, and invoicing in real-time. In doing so, the County will receive the benefit of harmonized systems that ensure proper reporting and billing, while minimizing the oversight burden on the County, especially for auditing and oversight functions required for this contract.

Our proprietary solution is flexible and scalable. Its built-in AI proactively identifies scheduling gaps, triggering automated notifications and job requisitions to ensure timely backfilling. While the on-demand visualization of all posts and Officers provides management with programwide staffing status levels in seconds.

IC Mobile Application
Accessible from any mobile device, Inter-Con’s proprietary Mobile App streamlines field-level operations and accountability through integrated timekeeping, reporting, and compliance tools:
• Multi Factor Authentication - Requiring a personal code, biometrics, and geolocation data, our time & attendance system ensures that the correct Officer is at the correct post at the correct time.
• Flexible Scheduling - By tracking their qualifications, home and post location, as well as stated scheduling preferences, we can better understand travel time and other external influencers to optimize the match of the right Officer to the right post location. • Virtual Post Inspections & Wellness Checks - Management and supervisory personnel now make impromptu as well as scheduled video calls to security professionals in the field to 1) confirm their health and safety and 2) to ensure compliance with Post Orders. • Digital Reporting - Prompts Officers to provide critical information, allows photo capture, is Geo-Fence compatible, syncs to custom dashboards, permits electronic sign- #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 72 off by remote Supervisors, and is digitally stored along with all supporting files in our Client Portal. Reports can be accessed by management and approved County stakeholders with designated privileges.
• Guard Tour System – Inter-Con’s Guard Tour System provides real-time monitoring and data extraction of completed tours based on site surveys and analysis, as well as operates securely within each County site. Depending on the County’s preference, InterCon can also leverage any combination of GPS, Beacons, RFID, NFC, and QR codes to record an Officer’s location against patrol checkpoints and to facilitate other work-related activities like shift tracking, task lists, and issuing reports. Our reports feature live maps demarcating Security Officer post locations, shifts completed, patrol summaries, exceptions, tasks completed, and issues submitted/resolved.

Shyftr Application
This AI-powered platform allows pre-qualified Officers to self-schedule open shifts based on availability, post qualifications, and proximity. Officers can declare preferred availability, while Supervisors receive automated candidate lists with home location, credentials, and shift eligibility. Shyftr syncs in real time with Inter-Con’s Time & Attendance platform, providing Managers and County stakeholders with immediate visibility into coverage status and staffing decisions.

Client Portal
Hosted on AWS and powered by Salesforce, Inter-Con’s Client Portal provides the County stakeholders with real-time access to staffing data, reporting dashboards, performance metrics, and compliance documents. Custom-built to client requirements, the Portal aggregates data from mobile reports, GPS tracking, employee surveys, and training logs. It operates under the highest security protocols and is supported 24/7 by Inter-Con’s IC Labs technical team.

Invoicing Platform
Inter-Con’s invoicing platform is directly integrated with timekeeping and payroll systems to deliver secure, accurate, and transparent billing. Invoices include post location, officer name, rate, type of pay, hours worked, and date of service. Templates are 100% customizable to client requirements. Our system achieves over 99% billing accuracy and supports ondemand invoicing to ensure the County is only charged for services delivered.

Inter-Con’s integrated delivery methodology, supported by specialized personnel, advanced logistics, and proprietary technology, ensures that the County receives a security program that is efficient, scalable, transparent, and fully aligned with its operational and compliance requirements.

17. Describe how your firm typically resolves service issues with your customer? What is the response time and how do you confirm resolution that your customer has been reached?

SERVICE ISSUE RESOLUTION AND RESPONSE PROCEDURES

CONFIDENTIAL
Inter-Con approaches service issue resolution with a client-first philosophy that emphasizes responsiveness, accountability, and transparency. We ensure that every concern is addressed promptly, tracked systematically, and resolved to the client’s satisfaction through structured processes and technology-enabled communication.

Issue Reporting and Escalation: Inter-Con resolves service issues through a proactive, transparent process managed by our Account Management Team. Clients have 24/7 access to our team to report concerns, which are recorded and escalated promptly by trained personnel. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 73 Issues are logged into our Salesforce-powered Resource Management System (RMS) or IConIQ platform, where a ticket is created, prioritized based on urgency and risk, and deadlines for resolution are set.

Investigation and Resolution: Once logged, our team investigates the root cause, develops a solution, and provides recommended actions for client review and approval. Throughout the resolution process, clients receive real-time updates and notifications as milestones are achieved.

Response Times: Our standard response time for addressing issues is immediate for emergencies and within 24 hours for other concerns. This ensures urgent matters are prioritized without delay while maintaining accountability for routine issues.

Resolution Confirmation: Resolution is confirmed through direct follow-up with the client, documented updates in our RMS/IConIQ system, and formal reviews such as Quarterly Business Reviews when applicable. All actions and communications are tracked within our systems to ensure transparency, accountability, and full confirmation that the customer has been reached and the issue satisfactorily resolved.

18. Identify any supplemental tasks that were deemed necessary or recommended, which enhanced the work, reduced cost or expedited delivery.

VALUE-ADDED SUPPLEMENTAL TASKS CONFIDENTIAL
Inter-Con routinely identifies and implements supplemental tasks that go beyond baseline contract requirements to enhance service quality, increase operational efficiency, and reduce client costs. These value-added tasks are developed through continuous site assessments, operational data analysis, and collaborative planning with client stakeholders. The following are examples of supplemental tasks we have successfully implemented across other contracts:
• Integrated Incident Reporting Systems: We deployed mobile incident reporting tools that feed directly into our Records Management System (RMS), reducing administrative processing time, improving data accuracy, and minimizing workload for client staff. • Cross-Training of Security Personnel: Officers are often cross-trained in secondary support functions such as access control system troubleshooting, safety equipment inspections, and basic facilities reporting. This reduces reliance on external vendors, resolves issues faster, and improves interdepartmental response coordination. • Post Optimization Reviews: In collaboration with clients, we conduct periodic reviews of post orders and staffing levels to ensure optimal alignment with real-time operational needs. These reviews have led to the strategic redeployment of Officers and post consolidations, achieving measurable cost savings without compromising security coverage.
• Early Transition Planning: During new contract startups or transitions, we often initiate onboarding, training, and site familiarization prior to the official contract start date at no additional cost to the client. This proactive approach ensures full-service readiness on day one and eliminates operational downtime.

All supplemental tasks are proposed in close collaboration with client representatives and are implemented only with prior approval to ensure alignment with the County objectives and operational protocols.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 74

19. Identify the specific responsibilities of Proposer’s Project Manager and the roles and responsibilities of other key staff assigned to the project. Identify who is responsible to resolve customer service complaints at project sites, describe the response time for addressing these matters and how your firm documents resolution of the complaint.

PROJECT MANAGER AND KEY STAFF RESPONSIBILITIES

CONFIDENTIAL
As noted in our Response to Section 4.3 (Project Manager Responsibilities), Mr. Dan Osborne will serve as the County’s primary point of contact for all aspects of the contract. He is responsible for overseeing and coordinating all security personnel assigned under this contract to ensure consistent, high-quality service delivery. Mr. Osborne directs daily operations, ensures compliance with all contractual and regulatory requirements, reports performance metrics to the County, and maintains the highest standards of conduct, performance, and training.

Other Key Staff supporting the County’s security program include:
• Management & Administrative Support – Inter-Con’s recruiter, scheduler, and Strategic Operations personnel are part of the company’s centralized support infrastructure. These resources provide direct support to the County’s program to ensure consistent staffing, scheduling efficiency, and operational oversight. This structure allows the County to benefit from the depth, expertise, and scalability of Inter-Con’s broader management resources while still receiving responsive and tailored support. • Executive Support (as outlined in Section 4.1) – The County will also be supported by Inter-Con’s senior leadership team, including Mr. Richard Stack (Chief Operating Officer), Ms. Jillian Brown (Backup Project Manager), Mr. Brian Faulkner (Chief Information Officer), Ms. Natalie Griffiths (Chief Compliance Officer & SVP of Employee Relations), and Mr. David Oken (EVP, Global Talent Strategy). These executives bring extensive expertise in operations, compliance, technology, and workforce strategy, and will provide additional support and oversight to ensure alignment with County objectives.

Customer Service Complaints
Customer service complaints at County sites are resolved by the Project Manager, Mr. Dan Osborne, who serves as the single point of contact for the County and is available 24/7. Mr.

Osborne has full authority to adjust staffing levels, direct remedial training, and initiate disciplinary action to ensure prompt performance improvement. Response to complaints begins immediately upon receipt, with acknowledgment and corrective action initiated without delay.

Complaint Documentation & Resolution
Inter-Con documents and tracks all customer service complaints through its centralized management platform, which integrates a Salesforce- and AWS-enabled system for real-time monitoring. Upon receipt of a complaint:

1. The GSOC/Administrative Team opens a ticket in the Record Management System (RMS).

2. The ticket is assigned to the responsible manager with clear resolution deadlines.

3. The County receives automated updates as resolution efforts progress and conclude.

4. Solutions and lessons learned are incorporated into staff training, KPIs, and reports.

5. Complaints are escalated to executive management if necessary to ensure resolution.

Formal updates are provided at the frequency requested by the County, with Quarterly Business Reviews offered as a standard practice.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 75

20. Identify whether Proposer or any of Proposer’s principals have been in litigation or arbitration of any kind during the prior five (5) years regarding questions related to services similar to those requested by this RFP. If yes, provide the name of the public agency and briefly detail the dispute.

LITIGATION AND ARBITRATION HISTORY CONFIDENTIAL
Inter-Con has been engaged in relatively limited litigation over its 52-year history and always strives to operate in compliance with legal and contractual requirements. The few litigation matters that have existed are considered to have occurred in the normal course of business and are similar to experiences of other companies in the security industry. At present, there are no open or pending litigation matters involving Inter-Con that would have a material impact on the company's financial position or our ability to fulfill client security needs, and there are no outstanding judgments or claims that would materially impact the company's business operations or financial position.

21. Identify whether Proposer has ever had a service agreement terminated for convenience or default in the prior five years. If yes, provide details including: names, addresses, telephone numbers and contact persons and the reason why they were terminated.

CONTRACT TERMINATION HISTORY CONFIDENTIAL
Inter-Con has never lost a contract for cause or default in the United States, and no public agency has ever terminated a contract with Inter-Con for cause or default. Inter-Con prioritizes building long-term relationships with our customers, and we take pride in maintaining many client security programs through multiple contracting periods.

22. Identify whether Proposer’s firm, owners, and/or any principal or manager is involved in or is aware of any pending litigation regarding professional misconduct or bad faith. If yes, provide details.

PENDING LITIGATION CONFIDENTIAL
Inter-Con is not currently involved in any pending litigation involving allegations of professional misconduct or bad faith. Given the size and scope of our operations across numerous jurisdictions, we are proud to maintain a strong track record of legal and regulatory compliance. We are fully committed to upholding the highest standards of professional conduct and resolving any disputes promptly and responsibly. There are no open or pending legal matters that would impact our ability to perform the services outlined in this RFP.

23. Identify whether Proposer’s firm, owners, and/or any principal or manager is involved in or is aware of any pending disciplinary action and/or investigation conducted by any local, state, or federal agency. If yes, provide details.

PENDING DISCIPLINARY ACTIONS OR INVESTIGATIONS

CONFIDENTIAL
Inter-Con is not currently involved in, nor aware of, any pending disciplinary action or investigation being conducted by any local, state, or federal agency against the firm, its owners, principals, or managers.

As a large, nationwide provider of security services, Inter-Con operates under a robust compliance framework overseen by our Chief Compliance Officer and legal department.

While regulatory reviews or inquiries may occasionally occur in the normal course of business, none have resulted in any disciplinary actions that are material or that would impair our ability to provide uninterrupted, high-quality service to the County. #7..
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 76

24. Provide a list of at least (3) references for projects completed within the past five (5) years for government agencies in which Proposer provided services similar to those requested by this RFP. The reference list should include:

24.1. Client name, contact person, and current telephone number (Note: If the contact person or telephone numbers are incorrect, then the firm will receive zero points for that reference);

24.2. Key personnel involved;

24.3. A description of at least one (1) primary project for which Proposer provided services similar to those requested by this RFP. Describe the project in more technical detail than those listed above, so that it best illustrates Proposer’s experience as it directly relates to this Project; and

24.4. Include names, addresses, and current telephone numbers of the client and the name of the client’s key representative assigned to the firm’s project.

REFERENCES CONFIDENTIAL
Included below are references that highlight the quality of Inter-Con’s services and our commitment to clients with security and customer service needs like those of the County.

These references represent a diverse mix of government clients where Inter-Con provides both armed and unarmed security guard services across multiple sites. Each client demands exceptional service and relies on Inter-Con to safeguard their people, property, and facilities.

Their trust in our expertise — reflected in our 97% client retention rate — underscores InterCon’s consistent standard of excellence.

REFERENCE #1
Agency: San Bernardino County
Contact Person: Joe Sutcliffe
Title: CPP, CPD Office of County Safety and Security (O.C.S.S) Address: 655 E. Third St., San Bernardino, CA 92415
Phone Number: (909) 387-0312
Email Address: [email protected]
Key Personnel Involved: Executive Oversight Team
Scope of Work: Inter-Con Security Services provides armed and unarmed security guard services across multiple San Bernardino County departments and facilities and over 9000+ HPW. Services include regularly scheduled coverage, as-needed deployments, emergency response, and special event staffing. Coverage is available 24/7/365 and includes on-call mobilization with a guaranteed one-hour emergency replacement window. All
personnel meet required licensing and training standards, with dedicated supervision and dispatch operations ensuring
continuous service continuity.

Duties include access control, public safety presence, incident reporting, patrol of facilities, and emergency readiness. InterCon works closely with County liaisons to assess needs, determine staffing, and adjust operations per departmentspecific requirements. Staffing plans are maintained and updated regularly; no posts are left unmanned, with immediate response protocols for absences or schedule changes. InterCon also maintains a vetted reserve force and operates a 24/7 dispatch center to manage all deployments and coordinate field activity in real-time.
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 77 REFERENCE #2
Agency: Multnomah County
Contact Person: Dorothy E. Elmore
Title: Director of Workplace Security
Address: 501 SE Hawthorne Blvd., Office # 212, Portland OR 97214 Phone Number: (971) 429-4488
Email Address: [email protected]
Key Personnel Involved: Executive Oversight Team; Dan Osborn Scope of Work: Inter-Con Security Services provides comprehensive armed and unarmed security services for Multnomah County across a wide range of County facilities, libraries, clinics, shelters, and other designated sites. Coverage includes fixed posts, mobile vehicle patrols, foot and bike patrols, escort services, and special event support. Services are delivered 24/7/365 and structured to meet the evolving operational needs of Countymanaged properties, ensuring the safety of staff, building occupants, contractors, and the public.

Key responsibilities include staffing the County’s Security Operations Center (SOC) with seven dedicated personnel for video monitoring and dispatch, maintaining building security stations, patrolling defined service sectors, and responding to facility alarms. Mobile patrols are deployed across three sectors with backup vehicles and two-officer minimums to ensure rapid response and operational continuity. Inter-Con also provides escort services, FLEX officers for emergency or surge staffing, building rovers, and security details for special events such as weather shelters or VIP visits.

All personnel are vetted in accordance with ORS Chapter 181A.840 and OAR 259 Division 60 standards, with County approval required for critical assignments. Officers are trained to enforce building policies in a professional, trauma-informed manner and to contribute to a safe, respectful environment.

Inter-Con's integrated services include facility access control, monitoring of alarm systems, SOC dispatch coordination, and situational response, delivered with a strong focus on
adaptability, reliability, and public trust.

REFERENCE #3
Agency: County of San Diego
Contact Person: Eric Johnson
Title: FSM-Security Manager
Address: 5560 Overland Ave San Diego CA 92123 Suite 210 Phone Number: 619-694-7035
Email Address: [email protected]
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Stanislaus County | RFP No. 25-30-YT | Qualifications Proposal – 78 Key Personnel Involved: Executive Oversight Team
Scope of Work: In November 2024, following a highly competitive bidding process, Inter-Con was awarded a five-year contract to provide comprehensive security services for the County of San Diego.

Under this agreement, Inter-Con delivers over 21,000 hours of security coverage per week across 82 diverse locations, including a psychiatric hospital, health and wellness centers, behavioral health facilities, an extended nursing care facility, juvenile and probation centers, libraries, administrative offices, parks, the Hall of Justice, and child support services. The scope of work includes fixed and roving patrols, access control, incident and emergency response, threat detection, customer service and assistance, escort services, and timely reporting. #7..
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Exhibit C - Security Descriptions per Division/Scope of Work Finance Division
Location Duties/Responsibilities Days per Week Hours Type Accounting
String
1010 10th ST. Suite 2nd
Floor
*Access Control - Monitor entry and exit points to prevent unauthorized access. Enforce building policies and
procedures.
*Customer and Staff Safety – Maintain a visible and
approachable presence to deter disruptive behavior. Assist with conflict de-escalation and intervene when necessary.

Respond to emergencies, medical incidents, or
disturbances.
*Surveillance and Monitoring - Monitor and report
suspicious activity. Conduct regular patrols within the lobby and surrounding areas.
*Incident reporting and documentation - Accurately
document all security-related incidents. Coordinate with law enforcement or emergency services if needed.
*Customer interaction - Provide directions and general
assistance to visitors. Support customer service staff with customer control during peak times. Maintain a courteous and professional demeanor at all times.
*Lobby Monitoring and Support - Stationed in the lobby to observe and ensure a safe environment. Provide support
when a customer becomes loud, -uses profanity, or needs to be escorted out. Respond to abusive or disturbing
behavior by approaching the location (usually cashier
window) to de-escalate the situation. Remain present as long as the dialogue is intense and remove the customer if necessary.

Five (5) Days a Week
Monday - Friday
8:00 AM – 5:00 PM ARMED
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*Additional Duties - Assist with other building security tasks as requested. During scheduled fire drills, escort customers out of lobby, close lobby doors and remain in the lobby to keep it secured while staff and customers
evacuate.
*Behavioral Expectations - De-escalation: Show presence to calm situations involving yelling, threats, or namecalling. Alertness: Remain attentive and avoid distractions such as laptops or phones to effectively observe the
environment.

Modesto Fire Department
Location Duties/Responsibilities Days per Week Hours Type Accounting
String
Modesto Police Department
Location Duties/Responsibilities Days per Week Hours Type Accounting
String
Various Locations *Provide continuous 24-hour security coverage, including during shift changes
*Guards must remain alert and maintain constant visual
observation of the suspect
*Ensure the suspect does not flee, tamper with restraints, or pose a threat to hospital staff or the public
*Work cooperatively with assigned MPD officers or
detectives as needed
*Guards must not leave their assigned post unless
properly relieved
*Follow all hospital policies and procedures regarding
conduct and access
*Guards must comply with all health, safety, and HIPAArelated protocols as required by the hospital Various Various
ARMED

UNARMED
0100-
19220-
53300
0100-
19320-
53300
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*Vendor shall ensure guards are briefed on confidentiality and patient privacy standards

OTHER REQUIREMENTS
Uniforms, Equipment and Training:  Security guards shall dress in appropriate uniforms that comply with the “name and
patch” requirements of the State of California
Department of Consumer Affairs for security
officers.
 Uniforms shall neat, cleaned and pressed. Dress
shall coordinate with the uniform. Tennis
and/or athletic shoes are not permitted.
 Uniforms cannot resemble or copy the City of
Modesto Police Department (MPD) uniforms.

Uniforms shall be approved by MPD.
 Security guards shall have a metal badge and
nameplate, which shall be worn at all times.
 Security guards shall complete all training
requirements under the State of California
Private Investigators and Patrol Operations
Adjusters Act, and the State of California
Department of Consumer Affairs, and provide
current guard registration from the Bureau of
Security and Investigative Services (BSIS).
 Possess a current firearms permit through
the Bureau of Security and Investigative
Services (BSIS)
 Additional training shall include, but not limited
to:
o Communications and public relations
skills
o Civil Rights and human relations skills o Report writing techniques o Arrest and control techniques #7..
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o Training specific to hostile, irrational
and aggressive behavior
*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON* Wastewater Division
Location Duties/Responsibilities Days per Week Hours Type Accounting
String
WWTP
1221 Sutter Ave.
*Remains in the guard shack to check all vehicles prior to entry into facility, excluding holidays
Five (5) Days a Week
Monday - Friday
6:00 AM - 4:45 PM UNARMED
WWTP
1221 Sutter Ave.
*Inspection rounds of facility, including vehicles, perimeter fence and buildings
*Maintenance shops and parked vehicles
*Monitor facility for safety problems or fence penetrations Five (5) Days a Week
Monday - Friday
4:45 PM - 11:00 PM
11:00 PM - 7:00 AM

UNARMED
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WWTP
1221 Sutter Ave.
*Inspection rounds of facility, including vehicles, perimeter fence and buildings
*Maintenance shops and parked vehicles
*Monitor facility for safety problems or fence penetrations Two (2) Days a Week
Saturdays, Sundays
Holidays
*New Year's Day
*Martin Luther King Jr. Day
*President's Day
*Memorial Day
*Independence Day
*Labor Day
*Veteran's Day
*Thanksgiving
*Christmas Day
24 Hours UNARMED
*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON* Water Division
Location Duties/Responsibilities Days per Week Hours Type Accounting String
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Water Corporation Yard
4240 Litt Rd.
*Monitor entry gate, ID if person is unfamiliar
*One inspection round shall be performed of the outside of facility including all vehicles, doors, fences, gates, locked storage and private vehicles every 30 minutes
*Have contact information of responsible City employees at all times
*Monitor facility for safety problems and fence
penetrations that need repair
Seven (7) Days per Week
Sunday - Saturday
8:00 PM - 5:00 AM UNARMED
Water Tank 6 *Monitor grounds for one and a half (1.5) hours per day *Observe and report any issues
*Check fences, gates, storage rooms, tank latter, valves, generator cabinet locks
Seven (7) Days per Week
Sunday - Saturday
8:00 PM - 5:00 AM UNARMED
*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON* #7..
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9th, 10th & 11th St. Parking Garages
Location Duties/Responsibilities Days per Week Hours Type Accounting String
9th, 10th & 11th St.

Parking Garages
*Begins at 9th St. Garage, meet Parking Lead on duty for keys, vehicle and phone
*Drive or walk all floors of each parking garage, getting out of vehicle to check elevators and stairwells
*At 10th St. Garage guard will check behind and around all bike lockers
*At 9th St. Garage guard will walk the pedestrian bridge to check the elevator and stairwell on the Doubletree side of the bridge
*In all garages guard will check storage room and cage
doors to make sure all locks are secure
*Guard will switch entrances and entrances throughout the night in each garage and also switch their routine of times entering and exiting each garage
*Guard will enter and exit all gates with a proximity card *Guard will incorporate driving through the parking lots listed about throughout the shift
*Guard will respond to Parking Lead of other staff as
needed when they are contacted for support
*The guard will make a point of regularly checking on
working with City staff, especially graveyard maintenance staff as well as public patrons
*City vehicle furnished
Seven (7) Days per Week
Sunday - Saturday
7:00 PM - 11:00 PM
11:00 PM - 7:00 AM

UNARMED
11th St. Parking Garage
Pre Pay Shifts/Events
*2-4 hour standing armed guard shifts for pre pay special events
Five (5) Days per Week
Thursday - Sunday
4 hour shifts UNARMED
ARMED
11th St. Parking Garage
Pre Pay Shifts/Events
*8 hour standing armed guard shift for pre pay special
events
Two (2) Days per Week
Friday - Saturday
8 hour shifts ARMED
*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON* #7..
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Parks, Recreation and Neighborhoods/Facility Rentals
Location Duties/Responsibilities Days per Week Hours Type Accounting String
Various Locations *Guards shall contact event organizer as soon as guard arrives to the job site
*Inform the event organizer who they are and that
their job is to observe and report to MPD as necessary
*Monitor the event grounds and/or the rental facility
on a regular basis
*Always be alert for underage drinking
*Assist even organizer in following the predetermined
rules set by the Parks, Recreation, and Neighborhoods
Department
*Advise event organizer of exit times and other
requirements as set by the Parks, Recreation, and
Neighborhoods Department
*Shall be courteous while carrying out all orders and
instructions, and enforcing all special rules
*Shall remain on the premises until all even attendees
have vacated the building and/or site
*If an incident occurs, a written report must be sent to the Parks, Recreation, and Neighborhoods Department
Various Various UNARMED
Facility Rental Locations:  American Legion Memorial Hall – 1021 South Santa Cruz Ave., Modesto, CA
 Boy Scout Community Clubhouse – 400 Enslen
Ave, Modesto, CA
 King-Kennedy Memorial Center – 601 South
Martin Luther King Dr., Modesto, CA
 Maddux Youth Center – 615 Sierra Drive,
Modesto, CA
 Neighborhood Center at Marshall – 420A
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*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON* Chicago Ave, Modesto, CA
 McHenry Mansion – 924 15th Street, Modesto,
CA
 McHenry Museum – 1402 I Street, Modesto,
CA
 Modesto Senior Citizen Center – 211 Bodem
Street, Modesto, CA
 Modesto Centre Plaza – 1000 L Street,
Modesto, CA
 Graceada Park Mancini Bowl – 401 Needham
Street, Modesto, CA
 Graceada Park Pool – 401 Needham Street,
Modesto, CA
 Mary E. Grogran Community Park – 3601 Litt
Rd., Modesto, CA
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Parks, Recreation & Neighborhoods/Parks
Location Duties/Responsibilities Days per Week Hours Type Accounting String
Various Locations *Monitor the parks grounds on a regular basis *Always be alert for underage drinking
*Shall be courteous while carrying out all orders and
instructions, and enforcing all special rules
Two (2) Days per
Week
Various UNARMED
ARMED
Park Locations:  Aqueduct Park – 3725 Carver Road
 Ashby Park – 609 Ashby Ave.
 Beard Brook Park & Dog Park – 400 S. Morton Blvd.
 Bellenita Park – 1920 John Street
 Beyer Community Park – 3700 Beyer Park Drive
 Boy Scout Club House – 400 Enslen Ave.
 Brewers Rose Park – 2925 Wolcott Way
 Brookway Park – 301 Brook Way
 Susan Burris Pool/Sonoma School – 1325 Sonoma Ave
 Catherin Everett Park – 1548 Mt. Vernon Drive
 Cesar E. Chavez Park – 619 Sierra Drive
 Charles M. Sharp Park – 1900 Torrid Ave.
 Chrysler 99 Park – 3020 Hahn Drive
 Chrysler Park – 2721 Park Place
 City Gate Children’s Park – Crommelin Ave. & Budd Street  Coffee Claratina Park – 4400 Highlights Way
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 Coleman F. Brown Park – 1601 Celeste Drive  Creekside Golf Course – 701 Lincoln Ave.  Creekwood Park – 521 Creekwood Drive  Davis Community Park – 2701 College Ave.  Downey Community Park – 1200 Brighton Ave.  Dry Creek Regional Park – 2001 Edgebrook Drive  Dryden Park Gold Course – 920 S. Sunset Ave.  East La Loma Park – 2001 Edgebrook Drive  Eisenhut Park – 1901 sheldon Drive  Elk Park – 601 Morris Ave.  Enslen Park – 501 Stoddard Ave.  Fairway Park – 625 Rouse Ave.  Freedom Park – 2100 Maid Mariane Lane  Garrison Park – 1733 Teresa Street  George Rogers Park – 1650 Hillside Drive  Graceada Park & Mancini Bowl – 401 Needham Street  Hetch Hetchy Trail  Johansen High School Pool – 641 Norseman Drive  James Marshall Park – 440 Sutter Ave.  John Muir Park – 816 High Street  John Thurman Ball Park – 601 Neece Drive  Kewin Park – 401 Buena Vista  King-Kennedy Memorial Center – 601 S. Martin Luther King Drive
 Lakewood Park – 1000 Eastridge Drive  Lateral No. 2 Park – Encina Ave & Trask Lane  Legion Park – 1600 Legion Park Drive  Maddux Youth Center – 615 Sierra Drive  Mancini Park – 1204 River Road  Mark Twain Park – 1201 California Ave.  Martone Tot Lot – 2649 Kidd Ave.  Mary Grogan Community Park – 3601 Litt Road  McClathy Square – I Street & 15th Street #7..
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 McHenry Mansion – 924 15th Street  McHenry Museum – 1402 14th Street  McKinney colony Park – 2245 Snyder Ave.  Mellis Park – 601 S. Martin Luther King Drive  Mildred Perkins Park – 3212 Snyder Ave.  Modesto Municipal Golf Course – 400 Tuolumne Blvd.  Monterosso Park – 1340 Scenic Drive  Moose Park – 512 N. Morton Blvd.  Moran Estates Park – 2101 Encina Ave.  Muncy Park – 2501 Janna Ave.  Neighborhood Center at Marshall Park – 420 Chicago Ave.  Orchard Park – 2200 Lincoln Oak Drive  Pierre Park – 1501 Encina Ave.  J.M. Pike Park – 1601 Princeton Ave.  Rancho Encantado Park – El Sereno Street  Revard Park – 1920 Gordon Ave.  Riverside Park – 420 N. Riverside Drive  Robertson Road Park – 1001 Hammond Street  Roosevelt Park – 801 W. Orangeburg Avenue  Rose Avenue Park – 1905 Wylie Drive  Sanders Park – Kodiak Drive & Litt Road  Senior Citizens Center – 211 Bodem Street  Sherwood Park – 3201 Claremont Ave.  Sipherd Park – 1200 Lillian Drive  Sonoma Park – 1316 Mc Guire Drive  Standiford Park – 401 Tokay Ave.  Stockard Coffee Park – 1800 Mable Ave.  Sutter Park – 801 E. Orangeburg Ave.  Sylvan Park – 2801 Niabell Place  Thomas B. Scott Park – 800 E. Morris Ave.  Thousand Oaks Park – 1201 Edgebrook Drive  Tuolumne River Regional Park – 1200 Tioga Drive  Ustach Park - 2700 Hillglen Ave. #7..
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*AND OTHER DUTIES AS ASSIGNED AND MUTUALLY AGREED UPON*  Virginia Corridor Trailway
 Wesson Ranch Park – 1001 Union Ave.
 Whitmore Park – 1013 Bowen Ave.
 Woodrow Park – 3101 Sherwood Ave.
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1 Exhibit D:

Insurance Requirements for Most Contracts
(Not for Professional Services or Construction Contracts) Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the Contractor, his agents, representatives, employees or subcontractors.

MINIMUM SCOPE AND LIMIT OF INSURANCE
Coverage shall be at least as broad as:

1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit.

2. Automobile Liability: ISO Form Number CA 00 01 covering any auto (Code 1), or if Contractor has no owned autos, hired, (Code 8) and non-owned autos (Code 9), with limit no less than $1,000,000 per accident for bodily injury and property damage.

3. Workers’ Compensation: as required by the State of California, with Statutory Limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident for bodily injury or disease.

If the contractor maintains broader coverage and/or higher limits than the minimums shown above, the City of Modesto requires and shall be entitled to the broader coverage and/or the higher limits maintained by the contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City of Modesto.

Umbrella or Excess Coverage
The Contractor may use Umbrella or Excess Policies to provide the liability limits as required in this agreement.

This form of insurance will be acceptable provided that all of the Primary and Umbrella or Excess Policies shall provide all of the insurance coverages herein required, including, but not limited to, primary and noncontributory, additional insured, Self-Insured Retentions (SIRs), indemnity, and defense requirements. The Umbrella or Excess policies shall be provided on a true “following form” or broader coverage basis, with coverage at least as broad as provided on the underlying Commercial General Liability insurance. No insurance policies maintained by the Additional Insureds, whether primary or excess, and which also apply to a loss covered hereunder, shall be called upon to contribute to a loss until the Contractor’s primary and excess liability policies are exhausted.

The insurance policies are to contain, or be endorsed to contain, the following provisions:

Additional Insured Status
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2 The City of Modesto, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts, or equipment furnished in connection with such work or operations.

General liability coverage can be provided in the form of an endorsement to the Contractor’s insurance with coverage equal to ISO form CG 2010. For completed operations, a separate endorsement equal to ISO form CG 2037 is required.

Primary Coverage
The Additional Insured coverage under the Contractor’s policy shall be “primary and non-contributory” and will not seek contribution from the City’s insurance or self-insurance and shall be at least as broad as CG 20 01 04 13. The City of Modesto does not accept endorsements limiting the Contractor’s insurance coverage to the sole negligence of the Named Insured.

Notice of Cancellation
Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City of Modesto.

Waiver of Subrogation
Contractor hereby grants to City of Modesto a waiver of any right to subrogation which any insurer of said Contractor may acquire against the City of Modesto by virtue of the payment of any loss under such insurance.

Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City of Modesto has received a waiver of subrogation endorsement from the insurer.

Self-Insured Retentions
All Self-insured retentions must be disclosed to Risk Management for approval and shall not reduce the limits of liability. The City of Modesto may require the Contractor to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Any and all deductibles and SIRs shall be the sole responsibility of Contractor or subcontractor who procured such insurance and shall not apply to the Indemnified Additional Insured Parties.

Acceptability of Insurers
Insurance is to be placed with insurers with a current A.M. Best’s rating of no less than A:VII, unless otherwise acceptable to the City of Modesto.

Verification of Coverage
Contractor shall furnish the City of Modesto with original certificates and amendatory endorsements or copies of the applicable policy language effecting coverage required by this clause and a copy of the Declarations and Endorsements Pages of the CGL and any Excess policies listing all policy endorsements. All certificates and endorsements are to be received and approved by the City of Modesto Risk Services before work commences.

However, failure to obtain the required documents prior to the work beginning shall not waive the Contractor’s #7..
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3 obligation to provide them. The City of Modesto reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. City reserves the right to obtain a full certified copy of any insurance policy and endorsements. Failure to exercise this right shall not constitute a waiver of right to exercise later.

Subcontractors
Contractors shall require and verify that all subcontractors, or other parties hired for this work, purchase and maintain coverage for indemnity and insurance requirements as least as broad as specified in this agreement to the extent they apply to the scope of the subcontractor’s work with the same certificate of insurance requirements and naming as additional insureds all parties to this contract.

Special Risks or Circumstances
City of Modesto reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances.

Certificate Holder Address
Proper address for mailing certificates, endorsements and notices shall be:

City of Modesto
Attn: Risk Management
1010 10th Street
Modesto, CA 95354
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1 EXHIBIT C

PRICING PROPOSAL

COUNTYWIDE SECURITY GUARD SERVICES
(MULTI-YEAR CONTRACT)
The parties here to acknowledge the maximum amount to be paid by the County for services provided during the three-year (3) term of this Agreement shall not exceed $ including without limitation, the cost of any subcontractors, consultants, experts or investigators retained by the Contractor to perform or to assist in the performance of its work under this Agreement.

PRICING VALID FOR YEARS 1-3 (HOURLY RATES)
*Standard Rate
Classification Year 1 Year 2 Year 3
(2025-2026) (2026-2027) (2027-2028)
Security Officer / Guard I $ $ $
Security Officer / Guard II $ $ $
Site Supervisor I $ $ $
Site Supervisor II $ $ $
Site Supervisor III $ $ $
Armed (uniformed) $ $ $
Armed (undercover) $ $ $
** Base Rate
Classification Year 1 Year 2 Year 3
(2025-2026) (2026-2027) (2027-2028)
Security Officer / Guard I $ $ $
Security Officer / Guard II $ $ $
Site Supervisor I $ $ $
Site Supervisor II $ $ $
Site Supervisor III $ $ $
Armed (uniformed) $ $ $
Armed (undercover) $ $ $
***Emergency Rate
Classification Year 1 Year 2 Year 3
(2025-2026) (2026-2027) (2027-2028)
Security Officer / Guard I $ $ $
Security Officer / Guard II $ $ $
Site Supervisor I $ $ $
Site Supervisor II $ $ $
Site Supervisor III $ $ $
Armed (uniformed) $ $ $
Armed (undercover) $ $ $
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2 *Standard rate – Hourly pay wage County will be billed. Includes all benefits and overhead. **Base rate – Base hour pay rate for officers. Excludes any benefits or overhead. ***Emergency rate – Hourly rate for first 72 hours for emergency response.

Overtime and holiday pay shall only be paid if approved by County in advance. With respect to overtime, Contractor shall manage staffing and schedules to eliminate the need for overtime work/changes to the extent possible. Preapproved overtime shall be paid by County at one and one-half (1 ½) times the base rate (“Overtime Rate”) for hours worked in excess of eight (8) hours per day. With respect to holiday pay, guards may be paid the Overtime Rate for work approved in advance by Country and performed on any of the following holidays:
http://www.stancounty.com/personnel/PDF/county-holidays.pdf #7..
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Stanislaus County | RFP No. 25-30-YT Price Proposal –
Price Narrative Confidential
Inter-Con submits this offer in response to Stanislaus County GSA’s (County) Request for Proposal. Per the RFP, Inter-Con’s proposal is valid for 90 calendar days after the bid submission deadline of 8/28/25.

PRICING ASSUMPTIONS
Inter-Con custom-tailors our pricing for each of our clients. We build our rates from the bottomup and are very flexible in adjusting our assumptions to meet our clients’ needs. In the sections that follow, we outline a number of key assumptions driving our rates. To the extent that the assumptions we have outlined are incorrect or need to be modified, we would like to work with the County to refine our pricing to reflect the correct information. These assumptions include:

WAGE RATES
Inter-Con considers compensation to be the most important cost item that establishes program quality. Proper compensation relative to the market ensures the adequate recruitment and retention of personnel with the appropriate skills and qualifications required to perform the work as desired. For this reason, we place considerable care in identifying the proper compensation to be paid to personnel and accomplish this task by reviewing publicly available job listings, utilizing our own experience in similar markets for similar programs, and consulting data supplied to us by our partnership with Salary.com, which possesses over 1 trillion data points across the U.S. labor market. In the case of this program, we have priced wages around the 50th percentile.

That said, we do not have any insight into incumbent wages. Given this, if Inter-Con has proposed wages that are below the current wages actually paid to incumbent personnel, we recommend that the County considers matching current wage and allow Inter-Con to revise our rates accordingly. MODIFICATIONS
Our rates are good for the first three (3) years of the program. Thereafter, Inter-Con will propose rate modifications to adjust for any changes to the local metropolitan area Consumer Price Index for Urban Consumers (CPI-U), as provided by the Bureau of Labor Statistics (BLS). Should any unforeseeable costs arise such as changes to Federal, state, or local taxes; Federal, state, or local minimum wage rates that exert severe compression against our wage rates; or Federal, state, or local changes to regulations that affect overtime, paid time off, medical benefits, sick leave, etc., then Inter-Con will work with the County to develop an agreeable rate solution so that such unexpected and unknowable costs can be covered.

REST AND MEAL BREAKS
Please note that Inter-Con has not priced in the cost of an additional, unbillable breaker force to relieve personnel. Personnel will either be self-relieving (post goes unmanned), or they will be relieved by existing Inter-Con personnel who are part of the regular, billable schedule provided by the County. Our assumption is that all personnel will be allowed to take paid rest breaks and unpaid meal breaks in accordance with local law. Paid rest breaks will be considered billable time whether or not the post is relieved. Unpaid meal breaks will be unbillable time unless relieved by another Officer.
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Stanislaus County | RFP No. 25-30-YT Price Proposal –

PROPOSED RATES
Our proposed bill rates are provided in the section below.

HOURLY RATE TABLE (STANDARD SERVICES)
Position Description Year 1
(2025-2026)
Year 2
(2026-2027)
Year 3
(2027-2028)
Security Officer/Guard I $30.97 $31.90 $32.86
Security Officer/Guard II $32.08 $33.04 $34.03
Site Supervisor I $33.70 $34.71 $35.75
Site Supervisor II $34.85 $35.90 $36.98
Site Supervisor III $39.84 $41.04 $42.27
Armed (Uniformed) $37.44 $38.56 $39.72
Armed (Undercover) $105.00 $107.50 $110.00
HOURLY RATE TABLE – EMERGENCIES (<72 HOURS’ NOTICE)
Position Description Year 1
(2025-2026)
Year 2
(2026-2027)
Year 3
(2027-2028)
Security Officer/Guard I $55.75 $57.42 $59.15
Security Officer/Guard II $57.74 $59.47 $61.25
Site Supervisor I $60.66 $62.48 $64.35
Site Supervisor II $62.73 $64.62 $66.56
Site Supervisor III $71.71 $73.87 $76.09
Armed (Uniformed) $67.39 $69.41 $71.50
Armed (Undercover) $150.00 $155.00 $160.00

HOLIDAYS
Inter-Con recognizes the following six (6) holidays paid and billed at 1.5x straight time rate:

Recognized Holidays
New Year’s Day Labor Day
Memorial Day Thanksgiving Day
Independence Day Christmas Day

VEHICLES
If required by the County, Inter-Con will separately bill for vehicles $1,300 per month per vehicle. These monthly rates include the depreciation cost of these vehicles (“Lease”), insurance, fuel, maintenance/repairs, and equipment. No additional charges would be made.

GROSS RECEIPTS TAX / SALES & USE TAX
Any Gross Receipts and/or Sales & Use Taxes that are applicable to the places of performance included in this contract have not been included in our rates. These costs, if applicable, will be billed as a separate line item on our invoice.

COMPONENTS OF INTER-CON’S BILL RATES
In the spirit of transparency, we have outlined the major components that comprise the rates presented above. All of the costs described below are fully included in our bill rates. Our pricing is customizable, and to the extent that the County desires an alternative approach to a #7..
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Stanislaus County | RFP No. 25-30-YT Price Proposal –
specific cost item (such as Training, Vacation, Holiday, etc.), we are open to discussing and modifying our rates accordingly. COMPENSATION
As compensation is the largest factor in achieving sustainable recruitment, attracting quality personnel, and building employee veterancy through retention, Inter-Con has taken particular care in researching and determining the correct hourly wage point for personnel. Specifically, Inter-Con researches competitor job listings in the marketplace, conducts our own internal analysis of compensation on nearby programs, and reviews data supplied via our partnership with Salary.com. In addition to these data points, we review the labor market as a whole and consider trends in inflation and cost of living reported by the Bureau of Labor Statistics.

Taking all of these data points into account, we have priced this program at the 50th percentile for the local labor market. Security job postings in the area range from $20.00 to $23.00. We are confident that our proposed level of compensation will allow Inter-Con to attract and retain highcaliber individuals who will thrive on the County’s security program. Though we believe these are the optimal wages for each market, we would be happy to discuss and modify our rates accordingly to the extent that the County would like to realign compensation.

Position Description Year 1
(2025-2026)
Year 2
(2026-2027)
Year 3
(2027-2028)
Security Officer/Guard I $20.50 $21.12 $21.75
Security Officer/Guard II $21.50 $22.15 $22.81
Site Supervisor I $22.50 $23.18 $23.88
Site Supervisor II $23.50 $24.21 $24.94
Site Supervisor III $27.00 $27.81 $28.64
Armed (Uniformed) $25.00 $25.75 $26.52
Armed (Undercover) $75.00 $77.25 $79.57

SICK LEAVE
All personnel will receive 40 hours of Sick Leave.

MEDICAL INSURANCE
Inter-Con has fully incorporated our estimated cost for medical insurance premiums into our bill rates. All non-management personnel will be offered an Affordable Care Act (ACA) compliant Bronze-style medical plan at a 60/40 employer/employee cost sharing split.

Though these costs are currently included in our rates, Inter-Con would like to make the County aware that the most cost-effective solution to handling insurance premiums is to bill them as a separate passthrough. Because premiums are highly unpredictable across contracts, security providers must ultimately over-estimate the percentage of the population that will enroll in various insurance offerings in order to ensure that premiums are covered. When this figure is included in all-inclusive hourly rates, it leads to unnecessarily high costs for clients, who may end up paying for individuals who are not actually enrolled.

Under a direct passthrough, however, the County would only pay for employees that actually choose to enroll. We provide this service to many of our current clients and have found that it both protects our clients from unnecessary cost and provides further transparency into our rates.
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Stanislaus County | RFP No. 25-30-YT Price Proposal –

PAYROLL TAXES & INSURANCE
Inter-Con has included the cost of all applicable federal, state, and local taxes in our fully loaded rates. These taxes include the Federal Insurance Contributions Act (FICA), the Federal Unemployment Tax Act (FUTA), State Unemployment Insurance (SUI), Worker’s Compensation (WC), Liability Insurance, and Fidelity Bond.

TRAINING
New Hire pre-assignment training will include 16 hours and additional 8 hours for armed officers, all fully burdened in our bill rates.

Any additional training such as On-the-Job Training, Position Specific Training, or other training specified by the County will be billed at our regular hourly rate. Upon award and transition, we will work closely with the County to develop a billable training plan that works best for the County’s security program.

We have found that this approach works well in practice; Inter-Con and the County split the onboarding cost for new personnel in a manner that incentivizes both parties to drive down turnover. Moreover, by providing for a component of training to be billable, the County ensures that Inter-Con is fully incentivized to perform all training and the County has visibility to ensure that this training actually occurs. By contrast, when security providers are asked to foot the bill for all training costs, this drives up costs for the client and incentivizes less scrupulous security companies to staff personnel who are not fully trained.

Lastly, all personnel will receive eight (8) hours of refresher training annually to ensure their skills are kept current and new security knowledge and procedures are transferred on a regular basis.

This refresher cost has been included in our rates.

UNIFORMS & EQUIPMENT
We have priced the following uniform, though we can work with the County to revise the uniform specification, if the County desires a different look.

UNARMED
Item Qty.

Polyester Security S/S Shirt 3
Lightweight Tactical Pants 2
Security Parka 1
Garrison Belt, Black 1
Shoes – Athletic All-Day Wear 1
Baseball Cap 1
Inter-Con Badge 1
Flashlight 1
Nametag 1
Raingear 1
ARMED
Item Qty.

Polyester Security S/S Shirt 3
Polyester Security L/S Shirt 3
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Stanislaus County | RFP No. 25-30-YT Price Proposal –
ARMED
Item Qty.

Ripstop Tactical Pants 2
Security Parka 1
Garrison Belt, Black 1
Belt, Nylon Duty 1
Tactical Duty Boot, 6 inch 1
Baseball Cap 1
Inter-Con Badge 1
Flashlight 1
Nametag 1
Raingear 1
Smith & Wesson Handcuffs w/ Keys 1
Mace Tactical Stream MK-III 2oz 1
Mace Pouch 1
Baton, Expandable 21” 1
Baton Holder, for Expandable, Nylon 1
Body Armor IIA 1
Keepers (4 pk), Nylon 1
Double Magazine Holder, Nylon 1
Weapon (Glock) & Ammunition 1

UNIFORM OPTIONS
Inter-Con will furnish uniforms to all Security Personnel at no cost. Uniforms will be seasonally and weather appropriate. Inter-Con personnel will be properly attired to service the County such that they have a welcoming demeanor, clearly identify the individual as a Security Officer, and be neat and clean in appearance. Examples of Inter-Con’s proposed uniform, and other available options, can be found in the images displayed below.

HARD UNIFORM OPTION (STANDARD)

COMMUNICATIONS & TIMEKEEPING
Inter-Con is pleased to utilize a proprietary mobile solution that was developed in partnership with Salesforce and enables unprecedented transparency and accountability for our security #7..
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Stanislaus County | RFP No. 25-30-YT Price Proposal –
programs. This solution includes biometric time and attendance recordkeeping, incident reporting, Virtual Post Inspections, Guard Tour, GPS Tracking, and an NFC Tag System. This functionality will be delivered via an Inter-Con provided smartphone deployed to each post at no additional cost to the County.

Additional hardware and capabilities can be provided as described below:

Inter-Con Provided Radios: Some clients prefer personnel be equipped with radios instead of cellular phones. While we find that radios ultimately have fewer capabilities than a smartphone, there are instances when these devices are more suitable to the scope of work.

If requested, Inter-Con provided radios are available at a per unit charge of $75/month. Base Stations, if required, will be billed at a passthrough with pricing estimated at time of request once specifications are fully known.

Inter-Con Provided Kiosks: In the event that a client does not wish to deploy phones to each post, Inter-Con is able to provide a mobile kiosk that can be used by multiple Officers for biometric clock-in and -out of posts, report writing, and other functions. These kiosks can be mounted in a convenient location at guardmount, carried by a Supervisor, or utilized in some other manner. These devices are available at a per unit charge of $150/month.

SCREENING
All the Officers will undergo the screening below and will receive a drug test prior to employment.

Background Screening
Federal Criminal
Social Security Trace
National Criminal Index Plus
Statewide Criminal
County Criminal
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FINANCIAL INTEREST DISCLOSURE
Any contract award therewith will require approval by a majority vote of the City of Modesto’s City Council.

In order to have full transparency in any City of Modesto commercial actions, the City Council may not approve an agreement between the City and the Vendor until all person with a direct or indirect financial interest of greater than $2,000 in the Vendor are identified by name.

Vendor must therefore complete this Financial Interest Disclosure Form, listing by name all parties that have a material financial interest in the agreement, contract or development right.

PLEASE NOTE, any Council action that requires a Financial Interest Disclosure cannot be considered by the City Council until the required reporting is made. That means that City Council agenda items without the disclosure will be removed from the Council agenda.

Financial Interest Disclosure to City of Modesto
The Vendor shall identify any person with a financial interest in the Vendor by name, below.

For the purposes of this disclosure, a “Financial Interest” shall have the meaning contained in Modesto Municipal Code section 2-10.02.

Persons having an aggregate economic interest in the Vendor less than two thousand dollars ($2,000.00) at all times prior to final Council action of the proposed contract are not required to be listed on the Financial Interest Disclosure.

Notwithstanding the foregoing, a Financial Interest Disclosure is not required for a Vendor meeting the financial criteria for listing on the New York or the Pacific Stock exchanges unless it is reasonably foreseeable that a City Council decision will increase or decrease that entity's gross revenues or expenses by one million dollars ($1,000,000) or more and the requirements of Modesto Municipal Code Section 2-10.03(h) are satisfied.

It is the legal obligation of all applicants for approval of an agreement or of an application for development rights to verify in writing, under penalty of perjury, that the identity of each person having a material financial interest in the Vendor is true, correct and complete. By signing below, the applicant understands that this information is provided under penalty of perjury, and that intentionally supplying misinformation or deception may result in either invalidation of the agreement or application, or criminal prosecution for misdemeanor violation of the Modesto Municipal Code, or both. Negligent provision of misinformation shall be grounds for invalidation. In accordance with the Modesto Municipal Code, each applicant has a continuing obligation to maintain the truth, accuracy and completeness of the financial interest disclosure information provided below until after final consideration by the City Council of any matter arising out of or relating to the agreement or application.
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Print Names of Persons Having a Financial Interest in Vendor Receiving this Agreement:

First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
First Name, Last Name
By signing this document, I agree to the information contained within.

Bidder Company Name:

Name of Vendor Signatory:

Signature of Vendor Representative:
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California Levine Act Disclosure
California Government Code Section 84308, also known as the "Levine Act", prohibits City “officers” from participating in any action related to a license, permit, or other entitlement for use (a “proceeding”) if such member accepts, solicits, or directs political contributions from a party to the proceeding or their agent totaling more than $500 while the proceeding is pending before the agency, and for twelve (12) months following the date a decision concerning the proceeding has been made. The Levine Act also requires disclosure of such contribution by a party to the proceeding.

Section 84308(a)(4) of the Levine Act defines an "officer" as follows: “Officer” means any elected or appointed officer of an agency, any alternate to an elected or appointed officer of an agency, and any candidate for elective office in an agency. The term “officer” is further defined 2 Cal. Code Regs. Section 18438.1, which states:

An officer of an agency includes only those persons who make, participate in making, or in any way attempt to use their official position to influence a decision in the license, permit, or entitlement for use proceeding, or who exercise authority or budgetary control over the agency of officers who may do so, and:
(1) Serve in an elected position, including an official appointed to an elected position due to an interim vacancy or an election otherwise canceled because the official was the sole candidate for the position; (2) Serve as a member of a board or commission;
(3) Serve as the chief executive of a state agency, or county, city or district of any kind; or (4)Have decision making authority with respect to the proceeding involving a license, permit, or other entitlement for use and is also a candidate for elected office or has been a candidate for elective office in the 12 months prior to the proceeding.

A list of Modesto City Council Board Members can be found online at: Modesto City Council https://modestogov.com/706/Council-Members (modestogov.com). The party making this certification is responsible for determining whether a recipient of a political contribution is a City officer prior to answering the following questions:

1. Have you, your company, or any agent on behalf of you or your company, made any political contributions of more than $500 to any City officer, in the twelve (12) months preceding the date of the submission of your proposals or the anticipated date of any Council action related to this contract?
___ YES If yes, please identify the Councilmember(s):
_X_ NO

2. Do you, or your company, or any agent on behalf of you or your company, anticipate or plan to make any political contribution of more than $500 to any City officer in the twelve (12) months following any Council action related to this contract?
___ YES If yes, please identify the Councilmember(s):
_X_ NO
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Answering YES to either of the questions above does not preclude the City of Modesto from awarding a contract to your firm or taking any subsequent action related to the contract. It may, however, preclude the identified City officer from participating in any actions related to such contract.

HEREBY CERTIFY UNDER PENALTY OF PERJURY UNDER THE LAWS OF THE STATE OF CALIFORNIA THAT THE FOREGOING IS TRUE AND CORRECT.
_________________ _____________________________
Date Signature of authorized individual

_Inter-Con Security Systems, Inc._____
Company/Applicant Name
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Finance CommitteeJanuary 26, 2026

Finance Committee
January 26, 2026