CITY OF MONTEBELLO
CALL AND NOTICE OF A SPECIAL CITY COUNCIL MEETING AGENDA
M I N U T E S
WEDNESDAY, AUGUST 1, 2022 AT 5:00 P.M.
CITY HALL COUNCIL CHAMBERS
1600 WEST BEVERLY BOULEVARD
MONTEBELLO, CALIFORNIA 90640
OPENING CEREMONIES
CALL TO ORDER – Mayor Cobos-Cawthorne called the meeting to order at 5:04 p.m.
ROLL CALL – Members present were Mayor Cobos -Cawthorne, Councilmember Peralta, and Councilmember Melendez . City Clerk Jimenez and Treasurer Gutierrez were also present.
Mayor Pro Tem Jimenez arrived at 5:21 p.m. and Councilmember Torres was absent.
STAFF PRESENT – City Attorney Arnold Alvarez -Glasman, City Manager René Bobadilla, Assistant City Manager Arlene Salazar, Senior Deputy City Clerk Alicia Fernandez, Deputy City Clerk Kimberly Guillen, and Records Coordinator Angelina Padilla.
PUBLIC COMMENTS ON AGENDA ITEMS ONLY (30 MINUTES)
The City Clerk’s Office acknowledged six (6) members of the public wishing to address the City Council. Speakers were provided three minutes to address the City Council and said speaker cards are on file at the City Clerk’s office. City Attorney Alvarez -Glasman clarified the Topgolf item that was discussed during Closed Session. The City Clerk’s Office received one (1 ) written public comment submitted to the City’s public comment email address. Said comment is on file at the City Clerk’s office.
CLOSED SESSION
Mayor Cobos-Cawthorne recessed the meeting into Closed Session at 5:23 p.m. to consider the following closed session items:
1. CONFERENCE WITH REAL PROPERTY NEGOTIATORS
Government Code Section 54956.8
Property: 901 Via San Clemente, Montebello CA
Agency’s Negotiator: René Bobadilla, City Manager
Negotiating Party: Topgolf
Under Negotiation: Price and Terms
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2. CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Government Code Section 54956.9(d)(2)
One Matter Related To SB 1383 Compliance
3. CONFERENCE WITH REAL PROPERTY NEGOTIATORS
Government Code Section 54956.8
Property: 701 West Whittier Boulevard, Montebello
Agency Negotiator: René Bobadilla, City Manager
Negotiating Party: Jimmy’s Property
Under Negotiation: Price and Terms
4. CONFERENCE WITH REAL PROPERTY NEGOTIATORS
Government Code Section 54956.8
Property: Bus Depot
Agency Negotiator: René Bobadilla, City Manager
Negotiating Party: Pico Rivera
Under Negotiation: Price and Terms
5. PUBLIC EMPLOYEE PERFORMANCE EVALUATION
Government Code Section 54957
Title: City Manager René Bobadilla
Mayor Cobos -Cawthorne reconvened the meeting at 6:05 p.m. City Attorney Arnold Alvarez - Glasman provided th e following report to City Council: a briefing was provided on Item No. 1, no action taken and nothing to report; a briefing was provided on Item No. 2, no action taken and nothing to report; a briefing was provided on Item No. 3 and 4, no action taken and nothing to report; and a briefing was provided on Item No. 5 and there was no action taken, nothing to report (the City Manager was not present in the room during the briefing).
Before the start of Regular Session, Mayor Cobos-Cawthorne allowed one (1) additional speaker to address the City Council regarding Item No. 6.
REGULAR SESSION – 5:00 P.M.
CORRECTIONS TO THE AGENDA – CITY MANAGER
City Manager Rene Bobadilla made an announcement to correct Item No. 11 – Attachment C.
The Categorical Exemption on the Notice of Exemption changed from Class 1 – Section 15301 (c) to Class 2 – Section 15301 (c).
REGULAR BUSINESS
6. ADOPT RESOLUTION NO. 22-60 AUTHORIZING THE C ITY OF MONTEBELLO TO INITIATE THE PROCESS TO DISCO NTINUE ROUTE 60 TRAN SPORTATION SERVICES PROVIDED BY AND THROUGH MONTEBELLO BUS LINES FOR THE WINTER/SPRING 2023 SHAKEUP Director of Transportation, Lupita Ibarra, presented a PowerPoint Presentation discussing the process of discontinuing Route 60.
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Councilmember Melendez thanked Director Ibarra for t he presentation , including the two Pico Rivera schoolboard board members who shared their concerns, and noted he’d like to have a deeper conversation with them regarding this.
Mayor Pro Tem Jimenez also thanked Director Ibarra and thanked the school board members for coming out. She also detailed her experience riding this bus route.
Councilmember Peralta thanked Director Ibarra, the speakers, and touched on areas of the presentation and her experience riding the Montebello Bus Lines. Furthermore, she noted that Council and Staff are committed to working with the City of Pico Rivera to figure out the best alternatives and solutions.
Mayor Cobos -Cawthorne asked Director Ibarra clarifying questions. Mayor Cobos - Cawthorne noted she is in support of who is going to be responsible fiscally and that this bus line is solely benefiting the City of Pico Rivera and if we are able to extend the line then it helps different communities. She also thanked the board members for attending the meeting.
Councilmember M elendez motioned, seconded by Mayor Pro Tem Jimenez that the Council:
1) Adopt Resolution No. 22 -60 authorizing the City of Montebello (“Montebello”) to initiate the process to discontinue Route 60 transportation services provided by and through Montebello Bus Lines (“MBL”) for the Winter/Spring 2023 shakeup, including but not limited to, the issuance of a termination notice to the City of Pico Rivera (“Pico Rivera”) and scheduling of the required public hearing; and 2) Take such additional, related action that may be desirable.
Motion carried unanimously.
CONSENT CALENDAR
Councilmember Peralta and Mayor Cobos -Cawthorne both pulled Item No . 9 for discussion.
Additionally, Councilmember Peralta pulled Item No.’s 14 and 16.
Councilmember Melendez motioned, seconded by Councilmember Peralta, that Item No’s. 7, 8, 10-13, 15, be approved; motion carried unanimously.
7. APPROVE AMENDMENT OF RESOLUTION NO. 22 -55 AND RESOLUTION NO . 22-57 TO ADD THE OFFICE OF CITY TREASURER TO THE NOVEMBER 2022 BALLOT
RECOMMENDATION: It is recommended that the City Council:
1) Approve amendment of Resolution No. 22 -55 calling for the holding of a General Municipal Election to be held on Tuesday, November 8, 2022, for the election of certain officers as required by the provisions of the laws of the State of California August 1, 2022 – Call and Notice of a Special City Council Meeting Page 4 of 7
relating to General Law Cities to add the office of City Treasurer to the November 2022 ballot; and
2) Approve amendment of Resolution No. 22-57 requesting the Board of Supervisors of the County of Los Angeles to consolida te a General Municipal Election to be held on Tuesday, November 8, 2022 with other Los Angeles County and State of California elections to be held on the date pursuant to § 10403 of the Elections Code to add the office of City Treasurer to the November 2022 ballot.
8. APPROVE RESOLUTION NO.’S 22-63 AND 22-64 AUTHORIZING APPLICATIONS FOR THE
LOS ANGELES COUNTY R EGIONAL PARK AND OPE N SPACE DISTRICT MEA SURE A
COMPETITIVE GRANT PROGRAMS
RECOMMENDATION: It is recommended that the City Council:
1) Approve Resolutio n No.’s 22 -63 and 22 -64 authorizing the submission of applications for Los Angeles County Regional Park and Open Space District (LARPOSD) Measure A Competitive Grant Recreation Access and Youth and Veteran Job Training and Placement Programs; and
2) Take such additional, related, action that may be desirable.
9. AWARD OF CONSTRUCTION CONTRACT – HYRAP STREETS PROJECT FISCAL YEAR 2022 - 23 (CP NO. 897)
Councilmember Peralta pulled this item for clarifying questions which were addressed by Director of Public Work s, James Enriquez. Mayor Cobos -Cawthorne expressed her support for this item.
Mayor Cobos -Cawthorne motioned, seconded by Councilmember Melendez that the City Council:
RECOMMENDATION: It is recommended that the City Council:
1) Award a construction contract for the HYRAP Streets Project (CP 897) in the amount of $2,440,259 to Manhole Adjusting, Inc.; and
2) Authorize the Director of Public Works to review and approve change orders within a 10% contingency of the contract amount as recommended by the City En gineer; and
3) Authorize the City Manager to execute the Contract Agreement, on behalf of the City; and
4) Amend the Fiscal Year 2022 -23 budget by reallocating funds in Fund 222 (Measure M) by $600,000 (Account No. 222-99-7116) and in Fund 220 (Measure R) by $90 ,000 (Account No. 220-99-7116); and
5) Take such additional, related, action that may be desirable.
Motion carried unanimously.
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10. APPROVE NINTH AMENDMENT TO AGREEMENT NO. 2883 WITH SAN GABRIE L VALLEY WATER COMPANY FOR THE OPERATION OF THE CITY’S WATER SYSTEM
RECOMMENDATION: It is recommended that the City Council:
1) Approve a Ninth Amendment to Agreement No. 2883 with San Gabriel Valley Water Company for the operation of the City’s Water System; and 2) Authorize the City Manager to execute the Amendment on behalf of the City; and 3) Take such additional, related, action that may be desirable
11. AUTHORIZE NOTICE INV ITING BIDS – MONTEBELLO MUNICIPAL GOLF COURSE RENOVATION PROJECT (CP NO. 894)
RECOMMENDATION: It is recommended that the City Council:
1) Approve the Plans, Specifications, and Estimate (PS&E) for the Montebello Municipal Golf Course Renovation Project – Phase 1 (CP No. 897-1) and authorize the City Clerk to publish the Notice Inviting Bids (Attachment A); and 2) Approve the Plans, Specifications, and Estimate (PS&E) for the Montebello Municipal Golf Course Renovation Project – Phase 2 (CP No. 897-2) and authorize the City Clerk to publish the Notice Inviting Bids (Attachment B); and 3) Approve the Notice of Exemption (Attachment C) for the subject project and authorize the City Clerk to file the Notice of Exemption with Los Angeles Registrar - Recorder; and
4) Approve Amendment No. 2 to Agreement No. 3937 with SportFive Golf, LLC (Attachment D) for additional architectural and engineering design services in the amount not-to-exceed $149,980; and
5) Award Task Order No. 3 via an Engagement Letter (Attachment E) under Master Retainer Agreement No. 3919 with AIM Consulting Services for additional Program Management Services for a not-to-exceed-fee of $188,841; and 6) Amend the Fiscal Year 2022 -23 budget by increasing appropriations by $149,980 (SportFive Golf LLC) in Account No. 610 -99-6040.80 (Golf Course, Engineering Services), and $188,841 (AIM Consulting Servings) in Account No. 610 -99-6040.95 (Golf Course, Other Professional Services); and
7) Take such additional, related, action that may be desirable.
12. ANNUAL CONCRETE REPA IR PROGRAM (CP NO. 8 91) – ENGAGEMENT LETTER FO R
CONSTRUCTION MANAGEM ENT AND INSPECTION S ERVICES BY ONWARD
ENGINEERING
1) Award Task Order No. 3 via an Enga gement Letter under Master Retainer Agreement No. 3920 with Onward Engineering for a not -to-exceed-fee of $83,100; and
2) Authorize the City Manager to execute the Agreement, on behalf of the City; and 3) Take such additional, related, action that may be desirable.
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13. APPROVE MATERIAL REC OVERY FACILITIES (MR F) USE AGREEMENT NO. 4010 WITH ARAKELIAN ENTERPRISES, INC. (DBA ATHENS SERVICES)
RECOMMENDATION: It is recommended that the City Council:
1) Approve the Material Recovery Facilities (MRF) Use Agreement ( Attachment A) with Arakelian Enterprises, Inc. (DBA Athens Services); and
2) Authorize the Mayor to execute the agreement on behalf of the City; and 3) Take such additional, related, action that may be desirable.
14. APPROVE A SOLE -SOURCE AGREEMENT NO. 3978 WITH OPTIBUS, INC., FOR
SCHEDULING SOFTWARE LICENSES AND SUPPORT SERVICES
Councilmember Peralta pulled this item for clarifying questions regarding the software and sole-source agreement processes due to the use of State and Federal dollars which were address ed by Director of Transportation, Lupita Ibarra. Mayor Cobos -Cawthorne asked Director Ibarra if she had experience with using this software.
Councilmember Peralta motioned, sec onded by Councilmember Melendez that the City Council:
RECOMMENDATION: It is recommended that the City Council:
1) Approve a sole -source agreement with Optibus, Inc. (“Optibus”), for scheduling software licenses and support services; and
2) Authorize the City Manager and/or his designee to execute an agreement on behalf of the City; and
3) Take such additional, related, action that may be desirable.
Motion carried unanimously.
15. APPROVAL TO SUBMIT APPLICATION FOR THE SAN GABRIEL AND LOWER LOS ANGELES
RIVERS AND MOUNTAINS CONSERVANCY (RMC) WI LDFIRE PREVENTION GR ANT
PROGRAM
RECOMMENDATION: It is recommended that the City Council:
1) Approve the submission of the grant application for the San Gabriel and Lower Los Angeles Rivers and Mountains Conservancy (RMC) Wildfire Prevention Grant Program; and
2) Take such additional, related, action that may be desirable.
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16. APPROVAL TO APPLY FO R THE PERMANENT LOCA L HOUSING ALLOCATION PROGRAM
FORMULA FUNDING
Councilmember Peralta pulled this item for clarifying questions which were addressed by Chief of Fire, Chief Pelaez. Furthermore, she pointed out that the funding application was expired and that a general description of how the funding will be used in the next five years is not outlined. Therefore, Councilmember Peralta suggested that the Council bring this item back for consideration with an unexpire d application and outline of how the funds will be used. Fire Chief Pelaez explained that the funds would be used for housing insecurities, including homelessness. City Manager Bobadilla also explained that outline on how funds will be used is part of the application process when submitting.
Councilmember Peralta made a motion to bring this item back with further information regarding the use of funds under this grant; m otion did not received a second and died at the table.
Mayor Pro Tem Jimenez motioned, seconded by Councilmember Melendez that the City Council:
RECOMMENDATION: It is recommended that the City Council:
1) Approve Application for the Permanent Local Housing Allocation Program Formula Funding; and
2) Take such additional, related, action that may be desirable.
Motion carried unanimously.
ADJOURNMENT
Councilmember Melendez adjourned in the memory of Henry Huerta, community activist, who passed away July 28, 2022; and the mother of former City Treasurer Ashod who also passed away last week . M ayor Pro Tem Jimenez motioned, seconded by Councilmember Peralta to adjourn the meeting at 6:53 p.m.
THE MINUTES OF AUGUST 1, 2022 ARE HEREBY APPROVED AND ADOPTED ON THIS 12TH DAY OF OCTOBER 2022.
_____________________________________________
Alicia Fernandez, Senior Deputy City Clerk
AGENDA & NON-AGENDA
SPEAKER CARDS
AGENDA & NON-AGENDA
COMMENTS
City of Pico Rivera
OFFICE OF THE CITY COUNCIL
6615 Passons Boulevard ꞏ Pico Rivera, California 90660 ꞏ (562) 801-4371 www.pico-rivera.org
DR. MONICA SÁNCHEZ
Mayor
August 1, 2022
The Honorable Kimberly Ann Cobos-Cawthorne
Mayor
City of Montebello
1600 W Beverly Boulevard
Montebello, CA 90640
RE: Reconsider and Reevaluate the Recomm endation to Suspend Route 60 Operated by Montebello Bus Lines
Dear Mayor Cobos-Cawthorne:
On behalf of the residents of the City of Pico Rivera (City), I respectfully urge that the Montebello City Council reconsider and reevaluate the recommendation to discontinue Route 60 operated by Montebello Bus Lines. The residents of Pico Rivera, especially our students, have come to depend on the service provided by Route 60. Eliminating this line without a proposed alternative will certainly impact our transit-dependent population, especially youth, seniors, and people with disabilities. This letter is specifically in response to Item Number 6 (Agenda Report) of the Montebello City Council Agenda scheduled for Monday, August 1, 2022. The City requests that the Montebello City Council defer taking action on this item until the questions raised by the City and the El Rancho Unified School District (ERUSD) are addressed, which include Title VI requirements.
The staff report mischaracterizes the public input process and does not align with the true sequence of events. For example: the report states that “the lack of support during the public involvement process are clear indications that Montebello’s transportation resources can be better utilized in other areas…” During the public meeting on Thursday, March 17, 2022, the consultants recommended that Lines 60 & 70 be combined to extend connections to major points of interest such as the Shops at Montebello. As a result, the public was entirely unaware that Line 60 was being cancelled and therefore had no reason to oppose.
The report also states that MBL staff had “initial conversations” in April 2020 with Federal Transit Administration (FTA) Region 9 compliance offers regarding the suspension of service. However, these conversations were at the peak of COVID- 19. Also, “initial conversations” do not constitute legal authorization to eliminate service without due process. We kindly request that MBL staff furnish the formal notice, memo, correspondence, or legal documentation that provided Montebello Bus Lines with an exemption from conducting a Title VI Equity Analysis required by FTA Circular 4702.1B. We’d also like to better understand why Route 60 elimination is being considered separately from the larger package of service changes as part of the MBL Moves study. This appears to be an intentional attempt to bypass the requirements of FTA Circular 4702.1B.
Furthermore, during the virtual public meeting held on June 6, 2022, the City and ERUSD expressed strong opposition to the complete discontinuation of Route 60. As detailed in the memorandum prepared by Nelson/Nygaard attached to the Agenda Report, representatives from the City requested additional details regarding the decision-making process, ridership data, Title VI requirements and community survey data. To date, Pico Rivera has not received an official LETTER – AUGUST 1, 2022: RECONSIDER AND REEVALUATE THE RECOMMENDATION TO SUSPEND ROUTE 60 OPERATED BY MONTEBELLO BUS LINES
response to these requests and were disappointed to learn that the Montebello City Council will consider suspending Route 60 before further discussion on these matters could be held with Pico Rivera, ERUSD and our residents.
Residents of Pico Rivera expressed concern when Route 60 remained discontinued despite service returning to Route 70 & 90 in July 2021. Comments that were submitted by residents regarding the closure of Route 60 are attached to this letter.
The recommendation to discontinue Route 60 cites low ridership recovery due to the COVID-19 pandemic and minimal responses during community out reach programs to solicit feedback on the preliminary service change proposals. During these community outreach efforts, riders were informed that an alternative that would merge Routes 60 and 70 was being explored. However, it was not until the June 6, 2022, virtual meeting that it was made known that the recommendation to merge Route 60 and Route 70 to “utilize existing resources and maintain coverage within the area” was no longer being considered. According to the Existing Conditions Report published on December 2021, Routes 60, 70 & 90 operate under similar revenue hours and service levels and have demonstrated similar low ridership and productivi ty numbers, yet only Route 60 is currently being recommended for elimination. For this reason, the City and ERUSD believes that merging Route 60 and Route 70 presents an opportunity to pr eserve service while improving efficiency as originally recommended by the consultants.
The City and ERUSD understand the challenges facing transit operators, especially municipal operators, amidst stagnant ridership, rising costs, and budget constraints. The City and ERUSD understand difficult decisions often need to be made when it comes to optimizing operations and reducing costs. In summary, the City and ERUSD recommend the following actions concerning the proposal to suspend Route 60:
Defer acting on Agenda Item Number 6 scheduled for the August 1, 2022, Montebello City Council Meeting.
Provide Pico Rivera and ERUSD with the official correspondence or documentation from the FTA that exempts Route 60 from Title VI Equity Analysis. Consider reintroducing the combination of Route 60 and Route 70 as an alternative to suspending Route 60 completely.
Propose extending the suspension of Route 60 beyond the Winter/Spring 2023 schedule change to allow for complete discussion, analysis, and community feedback. The City proposes hosting a Public Hearing at Pico Rivera City Hall to solicit public comment regarding the proposed suspension or alternatives for Route 60.
The City and ERUSD look forward to continuing to build upon the partnership with Montebello Bus Lines and navigate these challenging times together, while continuing to provide our most impacted residents with the public transit services they depend on. We hope the Montebello City Council would be amendable towards continuing the discussion regarding Route 60.
Sincerely,
Dr. Monica Sánchez
Mayor
City of Pico Rivera
Attachment: 1) Route 60 Pico Rivera Resident Complaints
In August of 2020, Montebello Bus Lines (MBL) discontinued services to Line 60, 70 and 90 due to a lack of ridership from the pandemic. Since then, Lines 70 and 90 were reinstated in July 2021, however, at that time there was no reinstatement date for Line 60 operations.
The City of Pico Rivera was never officially notified by the City of Montebello or MBL, and only learned of the bus rout e cancellation through patrons’ calls complaining of lacking service shortly after Line 60’s discontinuation. The following complaints were received and forwarded to MBL:
March 11, 2021 : Complaint was received from a patron regarding Line 60 not operating. Patron stated that when they called MBL, that st aff is telling them they need to call Pico Rivera because we are the ones controlling it, and not MBL.
Natalie, Pico Rivera Analyst, spoke with Tiffany at MBL rega rding the Line 60 closure complaints. She advised the best person to speak with is John Soria, Admin Manager, at 323-558-16 25 x106. Natalie spok e with John, and John advised Line 60 is still on pause due to COVID 19. He expressed that the line is a route for students. He also advised ther e is no timeframe on when Line 60 will reopen since ridership is "mainly students".
June 23, 2021: Natalie spoke with John Soria again when complaint was received from social media post sent by Gabe C., Pico Rivera Marketing Coordinator.
Patron stated that he contacted MBL and MBL told him they don't have a timeline when the line will start again. MBL staff also told patron that they are waiting for people to call in to complain. John advised again that Line 60 is closed due to COVID and not sure when it will be operating again.
July 20, 2021: Maria, Pico Rivera Public Works Principal Analyst, received a call from a resident complaining about Line 60 not operating. Nata lie reached out to MBL staff: Young Gi and John regarding continued concerns. MBL Director Young Gi had on a meeting on 8/2/2021 to discuss progress of Line 60 reopening.
August 2, 2021: Lizet, Pico Rivera Senior Center Supervisor emailed Natalie and City staff that she received a call from a resident complaining about Line 60 not running. Patron stated that she called MBL first to find out information about the Line 60 and MBL staff told her that they had nothing to do with it and to call Pico Rivera. Patron told Lizet that it didn’t make sense what MBL told them because it is a MBL line. This prompted patron to call the Senior Center. Lizet called MBL to find out more information. MBL staff advised that the line is no longer in operation and not sure when it will return.
August 3, 2021 : Natalie received a complaint from resident that Line 60 isn’t operating and is worried that it won’t be in service for when he starts school. He goes to Rivera Middle School. He depends on bus since his mom works.
August 4, 2021: Patron called to inquire when the projected date for Line 60 to run its route again. Patron stated she called MBL and sta ff told her there is no projected date for route to begin, and to contact Pico Rivera. Patron also stated there are many students on the North end that use Line 60 to go to El Rancho.
August 5, 2021: Patron called to state she first called Montebello Bus Lines and staff told her that the line won’t be oper ating and to call Pico Rivera to “work something out with us”. Patron is worried because she is disabled and doesn’t drive, and the Line 60 is her and her kids means of transportation. She has 3 kids that go to 3 different schools on Passons.
August 9, 2021 : Patron called to check the stat us of Line 60. Natalie advised patron the City is still co mmunicating with MBL. Patron is disabled and is very concerned on how she would get her kids to school.
August 10, 2021: Patron called to inquire about the reopening of MBL Line 60.
She expressed she lives in north Pico Ri vera and is concerned if the Line 60 doesn’t operate, how will her kids and other kids in her neighborhood get to school.
She said she is aware of Metro Line 266, however, it may be too long of a walk for her daughter to get to El R ancho High School. She also said she reached out to MBL, but two employees told her to cont act Pico Rivera since it is the City’s problem and not MBLs. Patron was asked who she spoke with and she said she didn’t get names unfortunately.
August 11, 2021: Patron called concerned if Li ne 60 will be operating again as this is the transportation for her kids.
August 11, 2021: Patron called concerned about Line 60. She stated she received a flyer from ERUSD, and stated it was confusing. She indicated she would need transportation to the following schools: North Park / El Rancho / South Ranchito.
August 11, 2021: On Facebook, patron made a complaint regarding MBL Line 60 and its closure. They said they reached out to MBL and they told them they knew nothing about it.
August 11, 2021: Patron called very upset because she waited 40 minutes at the MBL bus stop with her kid this morning for a bus to show to take him to Rivera School. She didn’t know the bus wasn’t in service until a car drove by and told her Line 60 wasn’t operating. Patron is upset because she wasn’t aware and said her kid and other kids depend on the bus.
August 11, 2021: Patron called to express concerns about Line 60 not operating.
August 12, 2021: Natalie received a complaint regarding Line 60. Patron said she called MBL and spoke with Christina. Patron was upset because Christina told her that “it wasn’t MBL’s problem and doesn’t have anything to do with the line and to call Pico Rivera”. Patron was confused because she said isn’t Line 60 a Montebello Bus Line route and not Pico Rivera’s.