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Monterey Park City Council
October 18, 2023

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October 18, 2023
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October 18, 2023 City Council Regular Meeting

Agenda Item No. 5A – REVISED Staff Report: Attachment 1

RELEASE OF REQUEST FOR QUALIFICATIONS FOR RESIDENTIAL

AND COMMERCIAL FRANCHISE AGREEMENTS
City Council Staff Report
DATE: October 18, 2023
AGENDA ITEM NO:

TO: The Honorable Mayor and City Council
FROM: Shawn Igoe, Director of Public Works
SUBJECT: Release of Request for Qualifications for Residential and Commercial Franchise Agreements
RECOMMENDATION:

It is recommended that the City Council consider:

1. Authorizing staff to release a Request for Qualifications for new City-wide residential and commercial solid waste franchise agreements; and

2. Taking such additional, related, action that may be desirable.

EXECUTIVE SUMMARY:

Staff requests City Council’s authorization to release a Request for Qualifications (“RFQ”) for new solid waste franchise agreements. The existing exclusive residential contract with Athens Services and non-exclusive commercial contract with Athens Services and Ware Disposal is set to expire on August 31, 2024. Per Monterey Park Municipal Code (“MPMC”) Chapter 6.09, the City will seek to award new solid waste franchises on a competitive basis. The RFQ is the first step of a four-step process to solicit proposals and award contracts to qualified bidder(s).

BACKGROUND:

MPMC Chapter 6.09 requires the City to award solid waste franchises on a competitive basis. The City contracted with HF&H Consultants for assistance with the solid waste Request for Proposals (“RFP”) and new solid waste contracts. This RFQ is the first step in a four-step process leading to the selection of one or more franchisees to provide waste management services in the City:

Step 1: Interested companies submit statements of qualification to the City.

Step 2: The City evaluates the submittals and develops a list of qualified companies.

Step 3: The qualified companies are invited to submit applications and service rates for a residential franchise, a commercial franchise, or both.

Step 4: The City evaluates the applications in relation to the stated criteria and selects the companies to be awarded franchises to the lowest bidders that are willing to execute the City’s contracts.

New Business - 5A
REVISED - Attachment 1
Staff Report

Page 2 of 3 ends

October 18, 2023
The purpose of the RFQ is to solicit Statement of Qualifications (“SOQ”) from waste management companies interested in submitting an application for franchises to collect, recycle, and dispose of residential and/or commercial waste generated in the City. The RFQ provides potential bidders with the City’s solid waste contract requirements including the number of residential and commercial customers that would be service d and qualification criteria. The evaluation of the SOQs will result in a list of qualified bidders who will then be invited to submit proposals in response to the Request for Applications.

The tentative schedule for the award of new residential and commercial franchise agreements is as follows:

Schedule
Release of RFQ October 19, 2023
List of Qualified Companies January 2024
Release RFA January 2024
Recommendation for Award of
Contract(s)
March 2024
New Contract Begins September 1, 2024
2023-2024 STRATEGIC PLAN GOAL:

The RFQ meets the City’s goal of Sustainability. Awarding franchise agreements to qualified waste management companies provides the City with oversight and regulation of the collection, storage, transportation, processing, and disposal of refuse, recyclables, and construction and demolition debris. This not only ensures the City meets state requirements but also supports the City’s continued success of recycling and organic waste diversion programs.

FISCAL IMPACT:

There is no fiscal impact with the release of the RFQ.

Respectfully submitted by: Prepared by:

Shawn Igoe
Director of Public Works
Xochitl Tipan
Administrative Manager
Approved by: Reviewed by:

Inez Alvarez
Interim City Manager
Karl H. Berger
City Attorney

Staff Report Page 3 of 4 October 18, 2023 ATTACHMENT: 1. Request for Qualifications Staff Report October 18, 2023 ATTACHMENT 1 Request for Qualifications Request for Qualifications for a Residential and Commercial Waste Collection and Recycling Franchise
City of Monterey Park, CA

October 18, 2023 1

1. INSTRUCTIONS

1. OBJECTIVE
The City of Monterey Park California ( City) is soliciting statements of qualification (SOQ) from waste management companies interested in submitting an application for franchise s to collect, recycle, and dispose of residential (one franchise) and/or commercial waste (up to three franchises) generated in the City. The City intends to award an exclusive franchise for the collection and management of residential waste and either an exclusive franchise or up to three non -exclusive franchises for the collection and management of commercial waste. The effective date of these new franchises will be September 1, 2024.

This request for qualifications (RFQ) is the first step in a four-step process leading to the selection of one or more franchisees to provide waste management services in the City:

Step 1: Interested companies submit statements of qualification to the City.

Step 2: The City evaluates the submittals and develops a list of qualified companies.

Step 3: The qualified companies are invited to submit applications and service rates for a residential franchise, a commercial franchise, or both.

Step 4: The City evaluates the applications in relation to the stated criteria and selects the companies to be awarded franchises to the lowest bidders that are willing to execute the City’s contracts.

The City is interested in receiving SOQs from companies with a documented history of successfully providing waste management services to municipalities.

2. BACKGROUND
The City of Monterey Park is 7.73 square miles in size and is located in the San Gabriel Valley, east of the City of Los Angeles. The City’s population , as of January 1, 2021, was 60,380 and is comprised of a rich mix of peo ple with diverse backgrounds and ethnic heritages. The City is located adjacent to three major freeways that provide north-south and east-west access to all of Southern California. The 710 freeway bounds the City on the west, the 10 freeway bounds the City on the north, and the 60 freeway bounds the City on the south.

Monterey Park maintains a blend of residential and commercial land uses. Approximately 73% of the City is reserved for residential land uses, 4% for industrial uses, 14% for commercial and retail uses, and 8 % for open space land uses . Industrial, retail , civic facilities, and schools shall be considered commercial waste hauling services. Single family and multifamily properties are considered residential waste hauling services for purposes of the services to be provided.

The current residential franchise agreement defines c ivic waste is defined as a ll types of Solid Waste generated by the City including solid w aste placed in Ci ty-owned garbage receptacles located in public areas, City public parks, parking lots and right of ways, City - City of Monterey Park Waste Management Services RFQ
October 18, 2023 2
owned facilities (e.g., City Hall, the City Yard, fire stations, police station, library, recreation centers), and solid waste generated at City events. Civic waste is currently collected under the residential Franchise Agreement, however, under the new agreement, civic waste will be collected for a fee under the commercial franchise agreement.

Residential waste management services are currently provided by Athens Services (Athens) pursuant to an exclusive franchise agreement with the City. Commercial waste management services are currently provided by Athens and Ware Disposal, Inc. (Ware) pursuant to both companies’ non-exclusive franchise agreements with the City. The residential agreement and two commercial agreements expire on August 31, 2024 and, by City ordinance, cannot be renewed unless both Athens and Ware are qualified bidders and propose the lowest rates.

In March 2011, voters in the City approved Measure BB, which established the criteria that the City must follow when soliciting applications and awarding franchises for waste management services. This measure also limited the term of franchises to seven years and specified that the City could award franchises for commercial waste management services to up to three companies.

In August 2022, the City approved Resolution 2022-R68 that adopted additional criteria for the review and award of solid waste franchises. These criteria will be included in the Notice Inviting Applications.

3. CURRENT DATA
Table 1.1 provides the City’s best estimate of the number of residential accounts and extra containers as of July 2023. Table 1.2 provides an estimate of the number of multifamily bins as of July 2023. Table 2.1 provides an estimate of the approximate number of commercial bins, temporary bins, and roll-off accounts as of July 2023. Table 2.2 provides an estimate of the approximate number of commercial bins as of July 2023. Table 2.3 provides an estimate of the approximate number of temporary bins and roll -off bins as of July 2023.

Tables 3.1 and Table 3.2 provide an estimate of the annual quantities of mixed waste, recyclables, and source-separated organic waste collected in 2022 from Athens and Ware, respectively. Table 3.3 uses Athens and Ware’s total tons collected, recovered, and disposed to calculate the diversion percentage per sector. Tables 4.1 and 4.2 provide the estimated gross receipts for FY 2022 and FY 2023, respectively.

City of Monterey Park Waste Management Services RFQ
October 18, 2023 3
Table 1.1: Approximate Number of Residential Accounts and Extra Containers as of July 2023 Row Service Level Service Levels
as of July 2023
Residential Single-Family Cart Services
1 96-Gallon Mixed Waste Cart and 96-Gallon Green Waste Cart 10,062 2 96-Gallon Mixed Waste Cart and 64-Gallon Green Waste Cart 1,141 3 64-Gallon Mixed Waste Cart and 96-Gallon Green Waste Cart 333 4 64-Gallon Mixed Waste Cart and 64-Gallon Green Waste Cart 2,439 Total Accounts 13,975
Extra Black (Mixed Waste) Cart
5 96 Gallons 1,522
6 64 Gallons 83
7 Total Extra Black Carts 1,605
Extra Green Waste Cart
8 96 Gallons 251
9 64 Gallons 25
10 Total Extra Green Waste Carts 276
Table 1.2: Approximate Number of Multifamily Bins as of July 2023 Row Account Type Service Levels
as of July 2023
Multifamily Mixed Waste Bins
1 1-yard Mixed Waste Bin 1
2 2-yard Mixed Waste Bin 7
3 3-yard Mixed Waste Bin 543
4 Total Bins 551
Table 2.1: Approximate Number of Commercial and Temporary Bins; Roll-off Accounts as of July 2023
Row Sector Type Number of
Accounts
1 Permanent Bin 1,084
2 Permanent Roll-off 16
3 Temporary Bin 10
4 Temporary Roll-off 25
5 Total Accounts 1,135

City of Monterey Park Waste Management Services RFQ
October 18, 2023 4
Table 2.2: Approximate Number of Commercial Containers as of July 2023 Row Container Size Refuse Recycle Organics
1 35-Gallon Cart 0 0 41
2 65-Gallon Cart 0 0 159
3 95-Gallon Cart 0 53 5
4 1.5-yard Bin 64 7 0
5 2-yard Bin 46 6 3
6 3-yard Bin 334 40 1
7 4-yard Bin 61 3 0
Table 2.3: Approximate Number of Roll-off & Temporary Bins from July 2022 - June 2023 Row Container Size Number of
Containers
1 20-yard Permanent Mixed Waste Roll-off 15
2 30-yard Permanent Mixed Waste Roll-off 17
3 40-yard Permanent Mixed Waste Roll-off 23
4 30-yard Customer-owned Compactor Roll-off 4
5 35-yard Customer-owned Compactor Roll-off 1
6 40-yard Customer-owned Compactor Roll-off 3
7 10-yard Temporary Inert Roll-off 27
8 40-yard Temporary C&D Roll-off 35
9 3-yard Temporary Bin 72
Table 3.1: Athens Tonnage by Material CY 2022
Row Material Tons Collected Tons Recovered Tons Disposed CY 2022 Diversion 1 Residential
Mixed Waste
13,565 4,714 8,851 35%
2 Green Waste 5,083 4,610 473 91%
3 MF Rubbish 11,521 671 10,850 6%
4 MF Recycling 68 29 39 43%
5 Commercial
Mixed Waste 11,711 881 10,830 8%
6 Commercial
Recycle
322
142 180 44%
7 Commercial
Organics 77 51 26 66%
8 Roll-off C&D 883 682 201 77%
9 Roll-off Inerts 1,116 1,116 0 100%
10 Roll-off 4,683 450 4,233 10%
11 Total 49,029 13,346 35,683 27%

City of Monterey Park Waste Management Services RFQ
October 18, 2023 5
Table 3.2: Ware Tonnage by Material CY 2022
Row Material Tons Collected Tons Recovered Tons Disposed CY 2022 Diversion 1 C&D Debris 39 30 9 77%
2 Food Waste 31 31 - 100%
3 Green Waste 7 7 - 100%
4 Mixed Waste 1,819 674 1,145 37%
5 Recyclables 626 520 106 83%
6 Total 2,522 1,262 1,260 50%
Table 3.3: Total Tons by Sector CY 2022
Row Hauler Tons Collected Tons Recovered Tons Disposed Diversion 1 Athens
Residential
30,237 10,024 20,213 33%
2 Athens
Commercial
18,792 3,322 15,470 18%
3 Athens Total 49,029 13,346 35,683 27%
4 Ware
Commercial
2,522 1,262 1,260 50%

5 Total
Commercial 21,314 4,584 16,730 22%
6 Total
Residential
and
Commercial 51,551 14,608 36,943 28%
Table 4.1: Total Gross Receipts by Sector FY 2022 (July 2021 – June 2022) Row Sector FY 2022 Gross
Receipts (1) Percent of Total
1 Residential $6,384,000 69%
2 Commercial $2,857,000 31%
3 Total Residential and Commercial $9,241,000 100%
(1) Includes City fees.

Table 4.2: Total Gross Receipts by Sector FY 2023 (July 2022 – June 2023) Row Sector FY 2023 Gross
Receipts (1) Percent of Total
1 Residential $6,402,000 68%
2 Commercial $3,054,000 32%
3 Total Residential and Commercial $9,456,000 100%
(1) Includes City fees.

City of Monterey Park Waste Management Services RFQ
October 18, 2023 6
Companies responding to this RFQ are advised to independently verify the actual service conditions in the City including, but not limited to , the topography, street conditions, concentration and density of residential and commercial service locations, and accessibility of service locations.

4. SCHEDULE (ESTIMATED)
Release of this RFQ .................................................................................. Oct. 19, 2023 Deadline for submittal of questions to the RFQ ........................................ Nov. 1, 2023 City responses to question to the RFQ ..................................................... Nov. 8, 2023 Statements of qualifications due ............................................................... Nov. 15, 2023 City releases list of qualified companies ................................................... Jan. 2024 Notice Inviting Applications ...................................................................... Jan. 2024 City releases request for applications (RFA) and cost forms .................... Jan. 2024 Deadline for submittal of questions to the RFA ......................................... Jan. 2024 City response to questions to the RFA...................................................... Jan. 2024 Applications for franchises due ................................................................. Feb. 2024 City staff recommendations to City Council ................................ ......... Mar. 2024 City Council award of franchises ................................ ........................ Apr. 2024 Franchisee transition period ...................................................................... May 1 – Aug. 31, 2024 Franchise service begins .......................................................................... Sep. 1, 2024

5. COMPONENTS OF THIS RFQ
This RFQ includes five documents. Companies responding to this RFQ are advised to thoroughly review all documents.

1. These instructions

2. Company information form (MS Word, download from City Website)

3. Residential Waste Collection and Recycling Service Plan (attached)

4. Commercial Waste Collection and Recycling Service Plan (attached)

5. Certification Statement

6. QUALIFICATION CRITERIA
The company must be currently providing waste collection, recycling, and disposal services in at least three franchises areas in California. If the company desires to be considered for a residential franchise in Monterey Park, it must be currently providi ng services relatively similar to those described in the residential service plan in at least three residential franchise areas in California. If the company desires to be considered for a commercial franchise in Monterey Park, it must be currently provid ing services relatively similar to those described in the commercial service plan in at least three commercial franchise areas in California.

These franchises must have been awarded by a California city, county, regional agency that provides waste services, or municipal service agency or district.

At its sole discretion, the City may eliminate from consideration for the award of a franchise any applicant who has been found to be non -compliant with the terms and conditions of a franchise executed with a city or county in Southern California within the previous five years.

City of Monterey Park Waste Management Services RFQ
October 18, 2023 7

7. REASONS FOR DISQUALIFICATION
Companies responding to the RFQ may be automatically disqualified from further consideration for the following reasons:
a. Including any relatively significa nt false, misleading, or inaccurate information or statements in their submittals to the City
b. Deviating relatively significantly from the communication protocol specified in these instructions
c. Failing to execute, without modification, the Certification Statement that is included as part 5 of this RFQ
d. Failing to complete and submit all required documents or to provide additional information requested by the City

8. REGISTRATION WITH THE CITY
Companies intending to respond to this RFQ must register their intention by sending an email to Xochitl Tipan , [email protected], by November 1, 2023 . The company's email to Xochitl Tipan should include:
a. The name of the company that will be submitting the statement of qualifications b. The name, telephone number, and email address of the primary contact person c. A statement that the company intends to submit a statement of qualifications in response to the City's RFQ
Responses to questions and addendums to the RFQ will only be sent to those companies that register with the City prior to the deadline.

9. COMMUNICATION PROTOCOL
All questions and comments related to this RFQ must be submitted in writing or via email prior to November 1, 2023 to:

Xochitl Tipan, Administrative Manager
City of Monterey Park
Public Works Department
320 W. Newmark Avenue
Monterey Park, CA 91754
Email: [email protected]
The City staff will not respond to questions or requests for clarification received orally or via telephone, and the City will not be responsible for any oral exchanges or other information or exchanges regarding this RFQ that occur between parties.

Written responses to all questions received prior to the submittal deadline will be prepared and distributed to all companies that register with the City as being interested in responding to this RFQ. Companies are advised to not rely on responses to their questions or clarifications of the requirements of this RFQ from sources other than the written responses City of Monterey Park Waste Management Services RFQ
October 18, 2023 8
received from Xochitl Tipan . The contracts for services will be the final and sole understanding between the City and the contractor(s).

10. SUBMITTAL INSTRUCTIONS

10.1 General
The City is interested in receiving SOQs that primarily contain quantitative rather than qualitative information. Companies are encouraged to refrain from submitting superfluous information and marketing brochures, and to focus on responding to the specific information requested by the City and demonstrating their ability to provide the services requested.

10.2 Due date for submittals
All components of a company’s SOQ must be rec eived by the City in a sealed envelope by 4 PM PST on November 15, 2023.

10.3 Address for submittals
A company’s SOQ must be mailed or delivered to:

City Clerk
City of Monterey Park
320 W. Newmark Avenue
Monterey Park, CA 91754

10.4 Number of copies
Three bound copies and one flash drive (emails not accepted) of all components of a company’s SOQ are required. All copies should be printed on paper with at least 50% recycled fiber content. Electronic copies must be in searchable PDF or Microsoft Word format as a single document.

10.5 Ownership and Control of SOQs
Responses to this RFQ will become the exclusive property of the City of Monterey Park. All documents submitted in response to this RF Q will be public records and subject to disclosure.

10.6 Contents of the SOQs
If a company fails to provide any of the relatively significant information requested by the City, the company’s SOQ may be deemed incomplete, and the company may be disqualified from consideration for a franchise.
a. Cover Letter
The cover letter should be no longer than two pages and must be signed by an officer or official with the authority to make binding commitments on behalf of the company. The title of the individual signing the cover letter must be specified. If a company is a subsidiary , it shall clearly identify the parent company and shall include the parent company’s signature on the cover letter and Certification Statement.

City of Monterey Park Waste Management Services RFQ
October 18, 2023 9
b. Company Information Form
All sections must be c ompleted. Companies must indicate if they wish to be considered for a residential franchise, a commercial franchise, or both.

Some sections of the form require that additional information or clarifications be provided. This document is distributed as an MS Word file so companies can add the requested information directly in the text boxes in the document.

The text boxes can be expanded to accommodate the requested information.

Companies should not attach general marketing brochures, press materials or clippings about their companies or facilities, or include any audio o r video materials or live hyperlinks to such materials.
c. Certification Statement
The statement, as prepared by the City, must be signed by an officer of the company with the authority to make binding commitments on behalf of the company. The company should place a checkmark next to “Residential Waste Collection and Recycling Service Plan” and/or “Commercial Waste Collection and Recycling Service Plan,” to indicate that it has read and understands the requirements specified in these documents. The City may require companies to provide additional information to:
i. Clarify any of the facts, statements, or calculations in their SOQs ii. Further explain or elaborate upon the litigation or investigations in which the company, its parent, or any of its subsidiaries is a party iii. Provide more details on any instances in which the company, its parent, or any of its subsidiaries were found to not be in compliance with any permit, license, or franchise terms and conditions.

11. EVALUATION
All statements of qualification received by the submittal deadline will first be evaluated by the City for completeness, and those determined to be complete will be evaluated in relation to the qualification criteria specified in these instructions. The City staff and/or its representatives may contact representatives at other agencies where the companies are currently or have p reviously provided waste collection and recycling services. The City Manager shall be responsible for recommending eligible bidders to the City Council . The Council shall be responsible for making the ultimate determination the companies that qualify as eligible bidders.

12. NOTIFICATION
All companies that submitted a statement of qualifications by the deadline will be notified in writing by the date specified in Section 4 of these instructions of the results of the City's evaluation of their qualifications. Companies judged to be qualified will be invited to submit a proposal and cost forms for a residential franchise, a commercial franchise, or both.

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

October 18, 2023 10

2. COMPANY INFORMATION FORM
A. Company Information

1. Company name:

2. DBA:

3. Corporate or other parent:

4. Physical location of primary office in Los Angeles County Street:

City: State: Zip code:

5. Company type:

Corporation State in which company is incorporated
LLC
Partnership
ESOP
Sole proprietorship
Other:

6. Years in business:

7. For which franchise are you submitting this SOQ? (check one or both) Residential Commercial

B. Contact Person

7. Contact name: Telephone:

Title: Email address:

8. Contact mailing address:

Street:

City: State: Zip code:

9. Company official with the authority to bind and make commitments on behalf of the company (include parent company if applicable)
Names: Titles:

C. Company Ownership

10. Are shares in the company publicly traded? Yes No If "Yes", skip to Section D.

If "No", complete the remainder of this section.

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 11

11. List the names and addresses of the ten largest shareholders or partners and those with a 10% or greater ownership interest in the company:

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 12

Name Address Ownership Share

11.1 %

11.2 %

11.3 %

11.4. %

11.5. %

11.6 %

11.7 %

11.8 %

11.9 %

11.10 %

12. List the company officers and directors (including parent company if applicable) Name Title/Position

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 13
D. Franchise Experience

13. To be qualified , your company must have at least three franchises in California. List the details of applicable franchises in California for which your company is currently providing waste collection and recycling services. You must list at least three for the type of franchise that you are seeking (residential and/or commercial). List franchises in Los Angeles County first. If the franchise covers a zone or district within the jurisdiction, enter the name of the zone or district in "Area Served". If the franchise covers the entire jurisdiction, enter the name of the jurisdiction in "Area Served ."

Residential Commercial
Please confirm the Company has at lea st three
residential franchises within California:

Yes No

Please confirm the Company has at least three
commercial franchises within California:

Yes No

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 14

Jurisdiction

Area

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 15

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

Jurisdiction

Area Served

Year franchise awarded

Waste & materials collected in 2022
tons
Contact Person

Telephone #
Franchise Type
Select
Number of residential customers

Number of commercial
customers

Percent of waste & materials
collected in 2022 that was
diverted from disposal
%
Services Provided
check all that apply
Waste collection
Mixed waste recycling
Source separation recycling
Mixed organics recycling
Food waste recycling
Green waste recycling
C&D debris recycling
Bulky item collection

STATEMENT OF QUALIFICATIONS FOR A WASTE COLLECTION AND RECYCLING FRANCHISE

CITY OF MONTEREY PARK, CA

COMPANY INFORMATION FORM

October 18, 2023 16
E. Litigation History

14. Provide details on any litigation filed within the past ten years between your company, parent company, or subsidiaries and a California public agency that related to a contract, permit, or franchise for solid waste services. If you need additional space, please use the format below and submit an attachment to your proposal.

14.1 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.2 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.3 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.4 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.5 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

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14.6 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.7 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

14.8 Agency Date Filed Status Select
Name of your company, parent, or subsidiary that was a party In the space below, provide a description of the litigation, indicate how your company responded to the litigation, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issues that caused the litigation to be initiated.

F. Compliance History

15. In the past five years, has the company, its parent, or its subsidiaries been fined, penalized, or been assessed liquidated damages by a California agency for violation of any California laws or regulations related to the collection, recycling, or disposal of solid waste? If you need additional space, please use the same format as below and attach such to your proposal.

Yes No If "Yes", provide details

15.1 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.2 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

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15.3 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.4 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.5 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.6 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.7 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

15.8 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of

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any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16. In the past five years, has the company, its parent, or subsidiaries been fined or assessed liquidated damages for violation of the terms, conditions, or requirements of a permit, license, or franchise for the collection, recycling, or disposal of solid waste in California or received a notice of default or a notice of violation of the terms, conditions, or requirements of a permit, license, or franchise for the collection, recycling, or disposal of solid waste in California? If you need additional space, please use the format below and attach such to your proposal.

Yes No If “Yes”, provide details

16.1 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.2 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.3 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.4 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

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16.5 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.6 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.7 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

16.8 Agency Date Amount $
Issue

In the space below, provide a description of the issue that resulted in the fine, penalty, or liquidated damages, indicate how your company responded, and identify how it was resolved or current status of any corrective or remedial actions taken by your company to address the issue that caused the fine, penalty, or liquidated damages to be levied.

17. Is the company, its parent, or any of its subsidiaries currently the subject of any litigation or investigations by a law enforcement or public agency related to the waste collection, recycling, or disposal activities of the company, its parent, or any of its subsidiaries in California? If you need additional space, create a new page using the format below and attach it to your proposal.

Yes No If "Yes", provide details

17.1 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any

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corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.2 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.3 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.4 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.5 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.6 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any

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corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.7 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

17.8 Agency Date filed or initiated Status Select Issue

In the space below, provide a description of the issue that is/was the subject of the litigation or investigation, indicate if it was resolved or the status and how your company responded, and identify any corrective or remedial actions taken by your company to address the issue that caused the litigation or investigation to be initiated.

Note: The City may require companies to provide more details on any of these issues.

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3. RESIDENTIAL WASTE COLLECTION AND RECYCLING

SERVICE PLAN
The City of Monterey Park will be awarding an exclusive franchise for the collection, recycling, and disposal of waste from single and multifamily residents. The term of this franchise will be from September 1, 20 24 to no later than August 31, 20 31 (7 years). This document describes the services that the franchisee will be required to provide to single family and multifamily customers in the City. Companies submitting a statement of qualifications for a franchise are advised to read this document carefully as they must certify that their company has the experience, skill, and resources to successfully provide these services.

Additional details of the services to be provided will be listed in the draft franchise agreement upon release of the request for applications (RFA).

1. Single Family Service

1.1 Provide weekly curbside collection of refuse, recyclable materials, and mixed organics (yard waste and food waste) from approximately 14,000 single family residences either through a 2-cart system (Mixed waste and Mixed Organics) or 3 - cart system (Refuse, Recyclable materials, and Mixed Organics). If Franchisee is to Co-collect Solid Waste and Recyclables, a High Diversion Organic Waste Processing Facility (HDOWPF) must be used and specified in the Agreement.

1.2 Divert from disposal, at least 50% of the refuse and materials collected through approved CalRecycle diversion methods.

1.3 Dispose of non-recyclable waste in a fully-permitted disposal facility.

1.4 Provide customers participating in the food wast e recycling program with a covered container for in-kitchen use.

1.5 Provide roll-out/backyard service for a fee to customers that request this service.

1.6 Provide roll-out/backyard service at no charge to customers that, because of physical limitations or handicaps, qualify for a fee exemption. The City will establish the criteria for such an exemption.

2. Multifamily Service

2.1 Provide collection of refuse, recyclable materials, and mixed organics from multifamily residences. If Franchisee is to Co -collect Solid Waste and Recyclables (Mixed Waste), a High Diversion Organic Waste Processing Facility (HDOWPF) must be used and specified in the Agreement. Frequency of collection shall be determined by the service needs of each building but shall occur at least once per week.

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2.2 Divert from disposal, at least 50% of the refuse and materials collected through approved CalRecycle diversion methods . All customers are to be provided with recycling and organic waste diversion services.

2.3 Refuse service containers shall be clean, newly-painted 1.5, 2, 3, or 4 yard steel bins with wheels and covers. Customers that cannot accommodate a bin are to be provided with lidded wheeled carts of adequate size and construction. All carts provided to multifamily customers for refuse, recycling, and mixed organics service shall be new.

2.4 Roll-out service to be provided at no extra charge to the customer.

3. Containers

3.1 The franchisee's name and customer service telephone number shall appear on all containers. Franchisee to propose a method to identify which container belongs to which customer.

3.2 All container labels shall be SB 1383 -compliant and advise customers to not place hazardous materials or universal waste in the containers and provide a telephone number to call for information on the proper disposal of these items. The labels shall also indicate that the customer should contact the franchisee for repair or replacement of damaged containers.

Bins shall include a sticker or label with a safety warning.

3.3 Provide all single-family customers with new wheeled carts with lids.

3.4 The standard and optional container sizes will be:

Refuse (or
Mixed Waste) Recyclables Organics
Standard cart sizes 64 or 96 gal 64 or 96 gal 64 or 96 gal Standard bin sizes for multifamily 1.5 yd
2 yd
3 yd
4 yd

1.5 yd
2 yd
3 yd
4 yd

1.5 yd
2 yd
3 yd
4 yd
Optional sizes to be available at a different
monthly rate
35 gal

35 gal

35 gal

4. Maintenance and Repair, and Exchange of Containers
All customer containers shall be maintained in good condition and must be kept clear of graffiti. Broken or damaged containers shall be repaired or replaced by the franchisee at no charge to the customer. Bins, particularly those used for the collection of food waste, shall be cleaned as needed to eliminate odors.

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5. Cleanup Events
Provide collection service (including roll off) for four cleanup events per year at no charge.

Approximately three r oll offs per cleanup event will be used to collect bulky items and e - waste.

6. Temporary Bin Service
This service will not be included in the residential franchise. However, the franchisee will be allowed to provide these services on a competitive basis with other commercial service providers selected by the City.

7. Vehicles and Collection Routes
All vehicles used to service customers are to be 201 7 models or newer and in full compliance with all local, regional, and state regulations, including SCAQMD Rule 1193. All vehicles shall be kept clean, painted, free of graffiti, and in good repair.

Collection routes are to be dedicated to the City and designed to minimize total vehicle - miles required to service customers and transport collected refuse and materials from the City to processing and disposal facilities.

8. Billing of Customers and Payment for Services
The Franchisee will be responsible for billing customers bi-monthly (every other month) for regular weekly service according to the effective service rate schedule.

9. Service Rates
The City will set the rates charged to customers. The initial rates will be based on those submitted by the applicant to which the franchise is awarded. Rates will be adjusted once annually by the average annual change in the consumer price index for all urban consumers as calculated by the U.S. Department of Labor, Bureau of Labor Statistics, for t he Los Angeles-Long Beach-Anaheim area.

10. Customer Service and Support
Provide the personnel, equipment, and systems necessary to receive and respond to customer requests for extra services, changes to service, bulky item collection, and equipment repair or exchange. The standard time for responding to and resolving customer calls shall be 24 hours or the next business day, whichever is sooner. There shall be adequate customer service staff fluent in English, Spanish, and Chinese (Mandarin and Cantonese).

11. Customer Education and Outreach
Provide all new customers with information on the services provided, collection schedules, proper handling of hazardous and universal waste, the importance of recycling and waste diversion, and the procedures for sepa rating and handling recyclable materials and organics. The franchisee will also be required to provide on -going customer education on these topics through periodic articles in the local media, social media, materials and displays at four community events per year, quarterly newsletters to customers, and move-in/move- out packets. Printed materials must be available in English, Spanish, and Chinese.

12. Litter Control
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Collect and transport refuse and materials so as to avoid the creation of litter or spills on City streets, driveways, and private property. Drivers will be responsible for cleaning up spills and litter created when servicing a customer cart or bin.

13. Electronic Waste Collection
Provide on-call collection of electronic waste from a customer location up to four times per year at no cost. Additional collections to be provided at a fee set by the City.

14. Bulky Item Collection
Provide on-call bulky item collection from a customer location at no charge.

Collect and divert from disposal, Christmas trees placed for disposal by customers during the three weeks after Christmas each year at no additional charge .

15. Reporting
Monthly reports shall be submitted to the City with information on the quantities of waste and materials collected, recycled, and disposed, and the number of customers served. The reports must also indicate the quantities of materials transported and processed at all facilities used during the month. Information on facility usage submitted to the City must be consistent with the information submitted by the franchisee to the facility operators and the Disposal Reporting System.

The City shall specify the form of the reports and the method by which reports are to b e submitted. The percent of waste diverted from disposal shall be calculated and reported monthly. If the franchisee uses material recovery or recycling facilities that receive waste and materials from more than one source, the waste diversion rate reported to the City shall be based on the actual characteristics of the waste or materials from the City delivered to those facilities.

The waste diversion rate reported to the City must be based on the quantities of waste and materials collected in the City each month that are diverted from disposal. Diverted materials from other jurisdictions shall not be included in the calculation of the franchisee's waste diversion rate reported to the City.

16. Audits and Inspections
The City shall have the right to audi t the franchisee's books and records related to the services provided pursuant to the residential franchise.

17. SB 1383 Compliance
Franchisee shall perform and/or assist the City with the following services in compliance with CalRecycle requirements under SB 1383: contamination monitoring, route reviews and inspections (Section 18984.5), food recovery assistance , which may include inspections (Section 18991), waiver assistance (Section 18984.11), organic waste recovery education and outreach (Section 18995.1) and all recordkeeping and reporting requirements.

18. Recovered Organic Waste Product (ROWP) Procurement
Franchisee shall provide the City with ROWP for the City to meet its procurement target.

Amount shall be allocated between residential and commercial franchises.

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19. Insurance
The franchisee shall obtain and keep in effect, the following insurance policies and limits:

Comprehensive general liability ...................... $10 million Automobile liability ................................ .......... $10 million Worker's Compensation Liability..................... Limits required by the State of California Pollution Liability Insurance ............................ $2 million per occurrence $4 million aggregate

20. Emergency Service
The franchisee will be expected to provide e mergency collection, cleanup, and disposal services when requested to do so by the City at rates to be determined by the City and franchisee.

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4. COMMERCIAL WASTE COLLECTION AND RECYCLING

SERVICE PLAN
The City of Monterey Park will be awarding either an exclusive franchise or up to three non - exclusive franchises for the collection, recycling, and disposal of waste from commercial and industrial businesses in the City. The term of this franchise will be from September 1, 2024 to no later than August 31, 2031 (7 years). This document describes the services that the successful franchise(s) will be required to provide to customers in the City. Companies submitting a statement of qualifications for a fran chise are advised to read this document carefully as they must certify that their company has the experience, skill, and resources to successfully provide these services.

Additional details of the services to be provided will be included in the draft franchise agreement upon the release of the request for applications (RFA).

1. Weekly Collection, Recycling, and Disposal Services

1.1 Provide regular collection of refuse recyclable , and mixed organic materials from approximately 1,000 commercial and industrial businesses in the City. If franchisee is to Co -collect Solid Waste and Recyclables (Mixed Waste) , a High Diversion Organic Waste Processing Facility (HDOWPF) must be used and specified in the Agreement. Frequency of collection shall be determined by the service needs of each customer, but shall occur at least once per week.

1.2 Divert from disposal, at least 50% of the refuse and materials collected through approved CalRecycle diversion methods. At least 65% of construction and demolition debris collected must be diverted from disposal.

1.3 Dispose of non-recyclable waste in a fully-permitted disposal facility.

1.4 Containers:

1.4.1 Provide each customer with an appropriately-sized cart, bin, or roll-off.

1.4.2 Bins may be new or used, of welded s teel construction, with wheels and covers.

1.4.3 Customers that cannot accommodate a bin are to be provided with lidded wheeled carts of adequate size and construction. All carts provided to customers for refuse, recycling, and mixed organic service shall be new.

1.4.4 Roll-offs to be clean and in good repair.

1.4.5 All container labels shall be SB 1383 -compliant and marked with the name and customer service telephone number of the franchisee, and shall advise the customer to not dispose of hazardous ma terials or universal waste. A telephone number for information on the proper disposal of these items shall COMMERCIAL WASTE SERVICE PLAN BEGINNING SEPTEMBER 1, 2024

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be included. The label shall also indicate that the customer should contact the franchisee for repair or replacement of damaged containers.

1.4.6 All bins and roll-offs shall include a sticker or label with a safety warning.

1.4.7 Maintenance and Repair, and Exchange of Containers : All customer containers shall be maintained in good condition and must be kept clear of graffiti. Broken or damaged carts and bins shall be repaired or replaced by the franchisee at no charge to the customer or City. Bins, particularly those used for the collection of food waste, shall be cleaned as needed to eliminate odors.

1.5 Provide as-needed service for customer-owned compactors.

1.6 Provide roll-out service for a fee to customers that request this service.

1.7 Provide all customers with recycling services and organic materials (landscaping debris and trimmings, non -hazardous wood waste, and food waste) diversion services.

2. Temporary Services

2.1 Provide appropriately-sized bins and roll -offs for the temporary collection of refuse, recyclable materials, and construction and demolition debris to customers who order such service. Customers for temporary service are to be offered a variety of bin and roll-off sizes, and containers for the collection of mixed and source separated materials.

2.2 At least 6 5% of the construction and demolition debris collected from customers provided with temporary service must be diverted from disposal.

3. City Facilities & Public Containers

3.1 Provide containers for refuse, recycling, and mixed organic services at the following City facilities. Additional details of roll-off services will be included upon the release of the request for applications (RFA).

Facility Address Service Description Frequency
Street Cans Various locations Street cans 6 days/week
Barnes Park 400 S McPherrin Ave
(3) 3-yd refuse bin
(3) 65-gal organics cart
3x week
Weekly
City Hall 300 W Newmark Ave (3) 3-yd refuse bin 3x week City of Monterey Park 700 El Mercado Ave 3-yd refuse bin 2x week Corporation Yard 751 S Alhambra Ave (2) 3-yd refuse bin Weekly Corporation Yard 751 S Alhambra Ave (4) 10-yd inert roll-off As needed Corporation Yard 751 S Alhambra Ave 30-yd refuse roll-off As needed Corporation Yard 751 S Alhambra Ave (2) 30-yd metal roll-off As needed Delta Plant 2655 N Delta Ave, Rosemead
4-yd refuse bin
10 yd special waste
bin for carbon waste
disposal (1)
Weekly
As-needed
Fire Station 2001 S Garfield Ave
3-yd refuse bin
65-gal organics cart Weekly
Fire Station 704 Monterey Pass Rd
(2) 3-yd refuse bin
65-gal organics cart Weekly
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Facility Address Service Description Frequency
Garvey Ranch Park 781 S Orange Ave 3-yd refuse bin Weekly George Elder Park 1950 Wilcox Ave 3-yd refuse bin Weekly Langley Center 404 W Emerson Ave
3-yd refuse bin
(2) 65-gal organics cart 3x week
Library 318 S Ramona 3-yd refuse bin 3x week
Police Department 320 W Newmark Ave
(3) 3-yd refuse bin
3-yd recycling bin 3x week
Russell Reservoir 750 S. Russell Ave
10-yd inert roll off
10-yd special waste for
asbestos pipe disposal
(2)
As-needed
(1) The City is requesting to obtain a few bins semi-annually to dispose of virgin carbon mixed with some dirt to keep its overflow pond clean at Delta Plant. The City estimates 2 bins or lowboys will be needed. (2) Russell Reservoir requests special bins for hazmat materials (asbestos water pipe). The City replaces the asbestos water pipes about every 5 years or longer. The City does not fill the bin up too often due to low amount of disposal. The City required to have a locking sealed bin for the storage of the hazmat material.

3.2. Provide abandoned item pickup service.

4. Vehicles and Collection Routes
All vehicles used to service customers are to be 201 7 models or newer and in full compliance with all local, regional, and state regulations, including SCAQMD Rule 1193. All vehicles shall be kept clean, painted, free of graffiti, and in good repair.

Collection routes are to be dedicated to the City and designed to minimize total vehicle - miles required to service customers and transport collected refuse and materials from the City to processing and disposal facilities.

5. Billing of Customers and Payment for Services
The franchisee(s) will be responsible for billing customers for services provided. Franchise and other fees levied by the City are to be included in the amounts charged to custo mers and remitted to the City upon receipt by the franchisee(s).

6. Service Rates
If the City awards an exclusive commercial franchise, the initial rates will be based on those submitted by the applicant to which the franchise is awarded. If the City awards non - exclusive franchises, the franchisees will be responsible for determining the rates charged to their customers. However, the City will set ceilings for rates based on the franchisees’ proposals.

Rates may be adjusted once annually by the average annual change in the consumer price index for all urban consumers as calculated by the U.S. Department of Labor, Bureau of Labor Statistics, for the Los Angeles-Long Beach-Anaheim area.

7. Franchisee Service Contracts with Customers
The term of any service contracts between a franchisee and its customers shall not extend beyond the term of the franchisee’s franchise agreement with the City.

Franchisees shall not include any automatic renewals or extensions, such as “evergreen” clauses, in the service contracts with its customers.

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In the event that the City issues non-exclusive franchises, each customer shall be provided with the option of ter minating its services with a franchisee upon 30 days’ notice provided that the customer is not delinquent in paying for services received from the franchisee.

8. Customer Service and Support
Provide the personnel, equipment, and systems necessary to receiv e and respond to customer requests for extra services, changes to service, bulky item collection, billing questions, and equipment repair or exchange. The standard time for responding to and resolving customer calls shall be 24 hours or the next business day, whichever is sooner.

There must be adequate c ustomer service staff fluent in English, Spanish, and Chinese (Mandarin and Cantonese).

9. Customer Education and Outreach
Provide all new customers with information on the services provided, collection schedules, proper handling of hazardous and universal waste, the importance of recycling and waste diversion, and the procedures for separating and handling recyclable materials and organics. The franchisee will also be required to provide on -going customer education on these topics through quarterly newsletters to customers. Printed materials must be available in English, Spanish, and Chinese.

The franchisee(s) will be responsible for providing customers with the information required to support compliance with AB 341, AB 1826, and SB 1383, including providing the City with the information required to meet the respective reporting requirements.

10. Litter Control
Collect and transport refuse and materials so as to avoid the creation of litter or spills on City streets, driveways, and private property. Drivers will be responsible for cleaning up spills and litter created when servicing a customer cart or bin.

11. Reporting
Monthly reports shall be submitted to the City with information on the quantities of wa ste and materials collected, recycled, and disposed, and the number of customers served. The reports must also indicate the quantities of materials transported to and processed at all facilities used during the month. Information on facility usage submitted to the City must be consistent with the information submitted by the franchisee to the facility operators and the Disposal Reporting System.

The City shall specify the form of the reports and the method by which reports are to be submitted. The percen t of waste diverted from disposal shall be calculated and reported monthly. If the franchisee uses material recovery or recycling facilities that receive waste and materials from more than one source, the waste diversion rate reported to the City shall be based on the actual characteristics of the waste or materials from the City delivered to those facilities.

The waste diversion rate reported to the City must be based on the quantities of waste and materials collected in the City each month that are diver ted from disposal. Diverted materials from other jurisdictions shall not be included in the calculation of the franchisee's waste diversion rate reported to the City.

12. SB 1383 Compliance
COMMERCIAL WASTE SERVICE PLAN BEGINNING SEPTEMBER 1, 2024

CITY OF MONTEREY PARK, CA
October 18, 2023 32
Franchisee shall perform and/or assist the City with the following services in compliance with CalRecycle requirements under SB 1383: contamination monitoring, route reviews and inspections (Section 18984.5), food recovery assistance , which may include inspections (Section 18991), waiver assistance (Section 18984.11), organic waste recovery education and outreach (Section 18995.1), and all recordkeeping and reporting requirements.

13. Recovered Organic Waste Product (ROWP) Procurement
Franchisee shall provide the City with ROWP for the City to meet its procureme nt target.

Amount shall be allocated between residential and commercial franchises.

14. Audits and Inspections
The City shall have the right to audit a franchisee's books and records related to the services provided pursuant to the franchise.

15. Insurance
Franchisees shall obtain and keep in effect, the following insurance policies and limits:

Comprehensive general liability ...................... $10 million Automobile liability ................................ .......... $10 million Worker's Compensation Liability..................... Limits required by the State of California Pollution Liability Insurance ............................ $2 million per occurrence $4 million aggregate
Request for Qualifications for a Commercial and Residential Waste Collection and Recycling Franchise
City of Monterey Park, CA

October 18, 2023 33

5. CERTIFICATION STATEMENT
("The Company") has submitted a statement of
qualifications (SOQ) to the City of Monterey Park for a waste collection and recycling franchise.

The individual signing below certifies on behalf of the Company, that:

1. The Company has reviewed the actual service conditions and requirements in the City, read and understands the service plans provided by the City, and based on its independent judgment, it has the skills, resources, and experience required to successfully provide the services described in the:

Residential Waste Collection and Recycling Service Plan Commercial Waste Collection and Recycling Service Plan

2. The SOQ and related documents submitted to the City do not contain any false, misleading, or inaccurate information, statements, or facts.

3. When preparing its SOQ, the Company has not colluded with any other companies that, to the best of its knowledge, intended to submit an SOQ to the City.

4. The Company will adhere to the communication protocols specified in the instructions to the Request for Qualifications.

5. The City of Mo nterey Park staff and/or its representatives may contact representatives of the cities and counties where our company provides services, for the purpose of obtaining information on our performance and experience.

6. The City of Monterey Park staff and/or its representatives may inspect our facilities at a time that is mutually convenient.

7. If awarded a franchise, the company will meet and maintain the waste diversion requirements specified in the City’s service plans.

8. The Company acknowledges t hat the City of Monterey Park is the sole arbiter of our qualifications for a waste collection and recycling franchise. The City reserves the right to waive irregularities in qualification statements or to reject all proposals and reissue the RFQ.

Request for Qualifications for a Commercial and Residential Waste Collection and Recycling Franchise
City of Monterey Park, CA

October 18, 2023 34
I certify and declare under penalty of perjury, that the foregoing is true and correct. _____________________________________________ _________________________ Signature of corporate officer or official Date
______________________________________________ _________________________ Printed name Title
______________________________________________ _________________________ Signature of corporate officer or official of parent company if applicable Date ______________________________________________ _________________________ Printed name Title

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