Report to City Council
ID: 26-0248 Page 1
TO: Mayor and City Council
FROM: Brian Mohan, City Manager
AGENDA DATE: June 16, 2026
TITLE: AWARD ROTATIONAL TOW SERVICE PROGRAM
INDEPENDENT CONTRACTOR AGREEMENTS
(REPORT OF CITY MANAGER) (NOT APPLICABLE)
TITLE SUMMARY: Rotational Tow Service Program Independent Contractor Agreements
DISTRICT: Not Applicable
Recommendation(s)
That the City Council:
1. Award Rotational Tow Service Program Independent Contractor Agreements for tow services to be provided as a result of public safety emergency situations, or violation of the law or City ordinance; and
2. Authorize City Manager to execute all related Agreements and approve any Administrative Procedures to improve service delivery efficiency.
SUMMARY
This report provides the recommendation for City Council to award a five-year Rotational Tow Service Independent Contractor Agreement to the following tow operators: (1) Pepe’s Inc. dba Pepe’s Towing Service, and (2) Valley Wide Towing, LLC after tow operators successfully completed the formal Request for Proposal (RFP) process.
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DISCUSSION
Rotational Tow Service Program
Chapter 12.14 (Police and City of Moreno Valley Rotational Tow Service) of the Moreno Valley Municipal Code, commonly referred to as the “Rotational Tow Service Program” (“RTS Program”), was adopted in 2011 and recently amended at the April 21, 2026, City Council meeting to expand eligibility criteria. The amendment permits qualified tow operators whose primary business operations are located either within the City or within one (1) mile of the City’s jurisdictional legal boundaries to participate in the RTS Program.
This update was to enhance operational flexibility and ensure adequate service coverage and response times, while maintaining the City’s established standards and oversight.
The RTS Program , as outlined in MC12.14 and in the Agreement includes rules, regulations and performance standards for tow operators contracted by the City to provide towing, storage and impoundment services requested by the City and its affiliated agencies, departments, and divisions referred to collectively as the “City.” In most cases, such services are typically requested by the Police Department or the Community Enhancement & Neighborhood Services Division of the Community Development Department.
Tow services requested by the City are typically related to, but are not limited to:
responding to public safety emergency situations, traffic safety hazard conditions caused by vehicles which obstruct or impede the follow of traffic, the removal of ille gally parked vehicles including vehicles parked in emergency lanes, walkways and/or handicapped parking spaces, disabled vehicles, dismantled vehicles, vehicles involved in accidents, impounded/forfeited vehicles, vehicles seized for evidence, vehicles tha t are being operated contrary to law and any vehicle -related situation subject to jurisdiction of the City.
The RTS Program also contains rules and regulations governing tow operator response time, towing, storage, equipment, storage facilities, fees, cu stomer relations, and disciplinary action deemed necessary for the City to effectively manage the RTS Program.
Rotational Tow Service Independent Contractor Agreements
The RTS Program Agreement provides for qualified private tow operators with their primary business operations located within the City or within one (1) mile of the City’s jurisdictional legal boundaries to be placed on the tow rotation list for the five -year Agreement term. Participation in the rotation list provides authorized tow oper ators with a shared opportunity to provide vehicle towing and vehicle storage services at the request of the City.
The scope of the RTS Program is limited to requests for services made, submitted, or initiated by the City in relation to towing, storing, and/or impounding certain vehicles under varying circumstances. The terms and conditions of the RTS Program shall not apply to situations involving consensual tows or requests for services made, submitted, or initiated
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by private citizens, residents, visi tors, private businesses , or any other third parties , including other public agencies not affiliated with the City.
The costs of any services provided under the RTS Program at the request of the City are not the responsibility of the City, nor the respon sibility of any of the City’s affiliated agencies, departments, and divisions. Rather, the costs of any services provided by a tow operator at the request of the City under the RTS Program shall be the responsibility of the legal or registered owner of the subject vehicle or any other legally responsible party.
To be considered for participation in the RTS Program as a tow operator and placed on the RTS Program tow rotation list for the duration of the Agreement term, a tow operator must successfully compete in the Request for Proposal (RFP) process. This requires the submission of a complete proposal per the RFP and meeting all requirements as outlined in MC 12.14.
In April 2026, an RFP was developed and published on PlanetBids. This RFP was also e-mailed to the two existing operators participating in the Program and two new tow operators that expressed interest in the RTS Program. The deadline to submit proposals was 2 p.m. on Thursday, May 6, 2026.
At the close of the RFP period, five (5) tow operators submitted proposals. Two (2) of the applicants met all the requirements for participation after qualifications were reviewed and site inspections were conducted by the following Divisions: Building & Safety, Community & Neighborhood Services, and Fire Prevention.
Based on the successful completion of the RFP process, qualification review, and site inspections, staff recommends the City Council award Independent Contractor Agreements to the two (2) qualified tow operators listed below:
1. Pepe’s Towing Service
14351 Veterans Way
Moreno Valley, CA 92553
2. Valley Wide Towing LLC
24850 Rivard Rd.
Moreno Valley, CA 92551
Fees/Rates for Cost Recovery
The RTS Program provides that the fees/rates charged to a vehicle’s registered owner or agent must be reasonable and comparable to rates charged for similar services. Under the RTS Program, tow operators may charge set rates/fees in order to participate in the RTS Program. The fees are set for a five-year period beginning July 1, 2026, with an end date of June 30, 2031. The authorized tow operators shall adhere to the established fees and rates during the Agreement term.
Program cost recovery fees include services provided by the tow-by-tow rotation dispatch
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service provider, administrative services provided by the Public Safety Administration and MVPD staff, and costs associated with inspections to ensure compliance, each tow operator shall provide an annual deposit of $10,000 to the City. The deposit shall be used to offset the City for it s actual and reasonable costs incurred in administering the agreement and operating the City’s Rotational Tow Service (RTS) Program. Administrative costs to be recovered may include, but are not limited to, the following:
a) Development of the RFP and agreement;
b) Issuance of permits;
c) Annual meetings;
d) Site inspections;
e) DUI checkpoint coordination;
f) Correspondence with tow operators;
g) Review of monthly reports; and
h) Enforcement of the terms and conditions of the RFP , tow operator’s Proposal, and Chapter 12.14 of the Moreno Valley Municipal Code.
The annual deposit of $10,000 shall be due by July 1st of each year. The tow operator shall have thirty (30) calendar days from July 1st to remit payment. If the deposit is not received within thirty (30) calendar days, the City may suspend the tow operator from the RTS Program until payment is received. If payment is not received within sixty (60) calendar days from July 1st, the agreement shall be terminated, and the tow o perator shall be removed from the RTS Program for the remainder of the contract term. Any outstanding City fees shall become immediately due and payable.
ALTERNATIVES
1. Award Rotational Tow Services Independent Contractor Agreements, as recommended by staff; and authorize City Manager to execute all necessary documents and approve any Administrative Procedures the City Manager deems necessary to reduce the City’s costs of administering the Rotational Tow Services Program. Staff recommends this alternative.
2. Do not approve and authorize the recommended actions as presented in this staff report and direct staff to explore other options to provide an RTS Program. Staff does not recommend this alternative.
FISCAL IMPACT
There are no direct costs to the General Fund. All program -related costs , including dispatch services, administration, and compliance inspections , are offset through the established fees paid by participating tow operators.
NOTIFICATION
Publication of the Agenda and email notification to the recommended tow operators of the City Council meeting and pending action.
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PREPARATION OF STAFF REPORT
Prepared By: Department Head Approval:
Mayra Gonzalez Brian Mohan
Senior Management Analyst City Manager
Concurred By: Concurred By:
Shanna Palau Launa Jimenez
Public Safety Contracts Administrator Assistant City Manager (Administration)
CITY COUNCIL GOALS
Public Safety: Provide a safe and secure environment for people and property in the community, control the number and severity of fire and hazardous material incidents, and provide protection for citizens who live, work, and visit the City of Moreno Valley.
CITY COUNCIL STRATEGIC PRIORITIES
1. Economic Development
2. Public Safety
3. Library
4. Infrastructure
5. Beautification, Community Engagement, and Quality of Life
6. Youth Programs
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Report Approval Details
Document
Title:
STAFFREPORT_CM_ROTATIONALTOWSERVICEAWARD_Final.doc
x
Attachments
:
- Rotational Tow Agreement_Pepe's Towing_Draft.pdf
- Rotational Tow Agreement_Valley Wide Towing_Draft.pdf - Tow Fee Program Rates Schedule.pdf
Final
Approval
Date:
Jun 10, 2026
This report and all of its attachments were approved and signed as outlined below:
Brian Mohan
Natalia Medina
Felicia London, MPA
Launa Jimenez
Patty Rodriguez