Attachment 2
CITY COUNCIL POLICY
SUBJECT: Community Engagement in Public Meetings NO.: 13b
PURPOSE:
This Policy establishes procedures to encourage residents to participate in public meetings, including City Council meetings, in accordance with California Government Code § 54953.4. It also describes the City’s community outreach efforts designed to promo te broad and inclusive participation in these meetings, with particular attention to underrepresented and non-English- speaking communities.
POLICY:
1. Public Notice and Participation
The City shall make reasonable efforts to engage the community in the governmental process through a variety of communication channels. Such efforts may include, but are not limited to, the following methods for providing notice of public meetings and encouraging public participation, and are subject to modification as determined by the City . Specific communication platforms, methods, and procedures, which may change over time, are detailed in the City of Mountain View Communications and Community Engagement Plan (Exhibit A). The City Manager or designee is authorized to update Exhibit A to accurately reflect the specific platforms in current use by the City without further action by the City Council.
a. City Website.
(1) Public meeting agendas shall be accessible from the City’s homepage; (2) Information regarding procedures for providing in-person or remote oral public comment and, for submitting written public comment, shall be available online and included in meeting agendas; and
(3) Website content shall be available in the City’s predominant languages, and non- English content sh all be reviewed by bilingual staff for accuracy and cultural relevance. The languages are determined by the City of Mountain View Language Access and Multicultural Community Engagement Administration Instruction (Exhibit B).
b. Customer Relationship Management System.
The City sh all maintain an online platform through which community members may access public meeting information, frequently asked questions, and information about
CITY COUNCIL POLICY
SUBJECT: Community Engagement in Public Meetings NO.: 13b
City services.
c. City Publications.
A newsletter shall be made available to residents and businesses for providing notifications of upcoming public meetings and City events.
d. Social Media.
City social media platforms sh all be used, when feasible and appropriate, as a supplemental method for providing public notice of upcoming meetings.
The City shall provide a livestream of City Council and other public meetings when feasible.
e. Email Notification Subscriptions.
The City shall offer email notification subscriptions to provide notice of upcoming public meetings and City events.
f. Government Access Television.
The City’s government access cable channel shall air live and recorded meetings of the City Council and other public meetings, when feasible, and display upcoming meeting information on its electronic bulletin board.
g. Media Outreach.
To the extent feasible, City staff shall coordinate with local media organizations to promote awareness and coverage of public meetings and City events. h. Physical Signage
When applicable, City staff shall display storyboards and signage to provide public notice of upcoming meetings.
CITY COUNCIL POLICY
SUBJECT: Community Engagement in Public Meetings NO.: 13b
2. Community Engagement Efforts
The City shall make reasonable efforts to increase participation in public meetings by historically underrepresented individuals and groups. Such efforts shall include, but are not limited to, the following:
a. Outreach at City-sponsored events;
b. Participation in community and neighborhood association meetings and events;
c. Implementation of the City’s Multicultural Engagement Program, including the provision of translation and interpretation services in predominant languages as determined by the City of Mountain View Language Access and Multicultural Community Engagement Administration Instruction (Exhibit B) , outreach through community events, schools, community -based and nonprofit organizations, and programs that promote civic leadership and ongoing community engagement; and d. Posting of public meeting agendas, including City Council agendas, on the bulletin board located outside City Hall.
3. Policy Review and Updates
Amendments to this Policy shall be adopted by the City Council at a duly noticed public meeting.
Effective Date: September 8, 2026, Resolution No.