Flock Safety + CA - Murrieta PD
______________
Flock Group Inc.
1170 Howell Mill Rd, Suite 210
Atlanta, GA 30318
______________
MAIN CONTACT:
Larry Barsocchini
[email protected]
408.317.8617
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Company Overview
At Flock Safety, technology unites law enforcement and the communities they serve to eliminate crime and shape a safer future, together. We created the first public safety operating system to enable neighborhoods, schools, businesses, and law enforcement to work together to collect visual, audio, and situational evidence across an entire city to solve and prevent crime.
Our connected platform, comprised of License Plate Recognition (LPR), live video, audio detection, and a suite of integrations (AVL, CAD & more), alerts law enforcement when an incident occurs and turns unbiased data into objective answers that increase case clearance, maximize resources, and reduce crime -- all without compromising transparency or human privacy.
Join thousands of agencies reducing crime with Flock Safety’s public safety operating system
2000+ 120 1B+ <60%*
communities with private-
public partnerships
incident alerts / minute 1B+ vehicles detected /
month
<60% local crime reduction
in Flock cities
*According to a 2019 study conducted by Cobb County Police Department
Introduction
Layer Intelligence to Solve More Crime
The pathway to a safer future looks different for every community. As such, this proposal presents a combination of products that specifically addresses your public safety needs, geographical layout, sworn officer count, and budget. These components make up your custom public safety operating system, a connected device network and software platform designed to transform real-time data into a panoramic view of your jurisdiction and help you zero in on the leads that solve more cases, prevent future crimes, and foster trust in the communities you serve.
Software Platform
Flock Safety's out-of-box software platform collects and makes sense of visual, audio, and situational evidence across your entire network of devices.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Out-of-Box Software Features
Simplified Search Get a complete view of all activity tied to one vehicle in your network of privately and publicly owned cameras.
The user-friendly search experience allows officers to filter hours of footage in seconds based on time, location, and detailed vehicle criteria using patented Vehicle Fingerprint ™ technology. Search filters include:
● Vehicle make
● Body type
● Color
● License plates
○ Partial tags
○ Missing tags
○ Temporary tags
○ State recognition
● Decals
● Bumper stickers
● Back racks
● Top racks
National and Local Sharing
Access 1B+ additional plate reads each month without
purchasing more cameras. Solve cross-jurisdiction crimes by opting into Flock Safety's sharing networks, including one-to- one, national, and statewide search networks. Users can also receive alerts from several external LPR databases:
California SVS
FDLE
FL Expired Licenses
FL Expired Tags
FL Sanctioned Drivers
FL Sex Offenders
Georgia DOR
IL SOS
Illinois Leads
NCIC
NCMEC Amber Alert
REJIS
CCIC
FBI
Real-time Alerts Receive SMS, email, and in-app notifications for custom Hot Lists, NCIC wanted lists, AMBER alerts, Silver alerts, Vehicle Fingerprint matches, and more.
Interactive ESRI Map View your AVL, CAD, traffic, and LPR alerts alongside live on- scene video from a single interactive map for a birdseye view of activity in your jurisdiction.
Vehicle Location Analysis
Visualize sequential Hot List alerts and the direction of travel to guide officers to find suspect vehicles faster.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Out-of-Box Software Features (Continued)
Transparency Portal Establish community trust with a public-facing dashboard that shares policies, usage, and public safety outcomes related to your policing technology.
Insights Dashboard Access at-a-glance reporting to easily prove ROI, discover crime and traffic patterns and prioritize changes to your public safety strategy by using data to determine the most significant impact.
Native MDT Application Download FlockOS to your MDTs to ensure officers never miss a Hot List alert while out on patrol.
Hot List Attachments
Attach relevant information to Custom Hot List alerts. Give simple, digestible context to Dispatchers and Patrol Officers responding to Hot List alerts so they can act confidently and drive better outcomes. When you create a custom Hot List Alert, add case notes, photos, reports, and other relevant case information.
Single Sign On (SSO) Increase your login speed and information security with Okta or Azure Single Sign On (SSO). Quickly access critical
information you need to do your job by eliminating the need for password resets and steps in the log-in process.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Your Flock Safety Team
Flock Safety is more than a technology vendor; we are a partner in your mission to build a safer future. We work with thousands of law enforcement agencies across the US to build stronger, safer communities that celebrate the hard work of those who serve and protect. We don’t disappear after contracts are signed; we pride ourselves on becoming an extension of your hard-working team as part of our subscription service.
Implementation Meet with a Solutions Consultant (former LEO) to build a deployment plan based on your needs. Our Permitting Team and Installation Technicians will work to get your device network approved, installed, and activated.
User Training + Support Your designated Customer Success Manager will help train your power users and ensure you maximize the platform,
while our customer support team will assist with needs as they arise.
Maintenance We proactively monitor the health of your device network. If we detect that a device is offline, a full-time technician will service your device for no extra charge.
Note: Ongoing maintenance does not apply to Falcon Flex devices.
Public Relations Government Affairs
Get support educating your stakeholders, including city councils and other governing bodies.
Media Relations
Share crimes solved in the local media with the help of our Public Relations team.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798
ORDER FORM
This order form (“Order Form”) hereby incorporates and includes the terms of the previously executed agreement (the “Terms”) which describe and set forth the general legal terms governing the relationship (collectively, the "Agreement" ). The Terms contain, among other things, warranty disclaimers, liability limitations and use limitations.
This additional services Agreement will be effective when this Order Form is executed by both Parties (the “Effective Date”)
Customer: CA - Murrieta PD Initial Term: 48 Months
Legal Entity Name: CA - Murrieta PD Renewal Term: 24 Months Accounts Payable Email: [email protected] Payment Terms: Net 30 Address: 2 Town Sq Murrieta, California 92562 Billing Frequency: Annual Plan - First Year Invoiced at Signing.
Retention Period: 30 Days
Hardware and Software Products
Annual recurring amounts over subscription term
Item Cost Quantity Total
Flock Safety Platform $15,000.00
Flock Safety Flock OS
Enhanced LPR Upgrade Included 1 Included
Professional Services and One Time Purchases
Item Cost Quantity Total
One Time Fees
Subtotal Year 1: $15,000.00
Annual Recurring Subtotal: $15,000.00
Estimated Tax: $0.00
Contract Total: $60,000.00
Taxes shown above are provided as an estimate. Actual taxes are the responsibility of the Customer. This Agreement will automatically renew for successive renewal terms of the greater of one year or the length set forth on the Order Form (each, a “Renewal Term”) unless either Party gives the other Party notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Billing Schedule
Billing Schedule Amount (USD)
Year 1
At Contract Signing $15,000.00
Annual Recurring after Year 1 $15,000.00
Contract Total $60,000.00
*Tax not included
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Product and Services Description
Flock Safety Platform Items Product Description Terms
One-Time Fees Service Description
Installation on existing
infrastructure
One-time Professional Services engagement. Includes site & safety assessment, camera setup & testing, and shipping & handling in accordance with the Flock Safety Advanced Implementation Service Brief.
Professional Services - Standard
Implementation Fee
One-time Professional Services engagement. Includes site and safety assessment, camera setup and testing, and shipping and handling in accordance with the Flock Safety Standard Implementation Service Brief.
Professional Services -
Advanced Implementation Fee
One-time Professional Services engagement. Includes site & safety assessment, camera setup & testing, and shipping & handling in accordance with the Flock Safety Advanced Implementation Service Brief.
FlockOS Features & Description
FlockOS Features Description
Convoy Search Unearth hidden connections by detecting suspect vehicles that frequently travel together. This tool is invaluable for investigating organized or serial crimes and identifying accomplices.
Visual Search
Transforms any digital photo into a potent investigative lead, enhancing evidence collection. Upload the image of a vehicle into FlockOS® to initiate a reverse image search that will help you identify crucial suspect vehicle information and unlock dead-end investigations.
Multi Geo Search Connects the dots between multiple crimes and crime scenes. Link a suspect vehicle to multiple incidents based on location, without needing a vehicle description or plate number.
Custom Hot List Attachments The ability to add case notes, photos, reports, and other relevant case information to Custom Hot List Alerts Custom Hot List Deconfliction Allows Flock Safety users to identify overlapping investigations within their agency and within other law enforcement agencies and provide the contact information of opted-in parties to facilitate collaboration.
Unlimited Vehicle Description Alerts
Users can set up and receive notifications for suspect vehicles based on body type, make, color, location and timeframe. Notifications are sent via app, SMS or email when a vehicle matching the predetermined criteria passes a camera in your organization's network.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 By executing this Order Form, Customer represents and warrants that it has read and agrees to all of the terms and conditions contained in the previously executed agreement.
The Parties have executed this Agreement as of the dates set forth below.
FLOCK GROUP, INC. Customer: CA - Murrieta PD
By:
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By:
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Name:
\FSFullname2\
Name:
Title:
\FSTitle2\
Title: City Manager\FSTitle1\
Date:
\FSDateSigned2\
Date:
\FSDateSigned1\
PO Number:
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Mark Smith
Kim Summers
Law Enforcement
Customer Implementation Guide
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 1Customer Implementation Guide: LAW ENFORCEMENT
Implementation Timeline
Flock Safety Team
Implementation Service briefs: Existing Infrastructure
vs Standard vs Advance
Existing Infrastructure Implementatio
Standard Implementatio
Advanced Implementation
Things to Consider When Selecting Locations
Customer Responsibilities: AC-Powered Cams
Electrician Handou
Electrician Installation Step
FAQs about AC-Powered Flock Cameras
Installation Service Brief Summary
Permitting: Pre-Install Questionnair
Timelin
Right of Wa
AC Power vs. Sola
Traffic Control & Installation Method
Paperwork & Required Form
Contacts
*Fee Schedule
Help Center
Customer Support
................................................................. 2 ............................................................................ 3 ............. 6
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................................................................................. 21 ..................................................................................... 22 .......................................................................... 22 Table of Contents
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Review Locations Confirm camera locations with y our sales representative FLOCK: Your sales representative will present several viable options for camera locations CUSTOMER: Review Deployment Plan & approve camera locations If Public Works is required to move forward, please obtain approvalPlease Note:
finalize Locations Prepare for finalized camera locations FLOCK: Confirm Deployment Plane and signed agreement. Flock will move forward with next steps for locations that don't need permits (minimum 10 locations needed to move forward with partial installation)
CUSTOMER: Prepare the below items, as neede
If permits are required, begin application proces
If camera will be AC-powered, hire an electrician/street department Step 1 Conduct On-site Survey & Place Flags
FLOCK: Flock technician conducts site survey to (1 ) evaluate / reconfirm solar or power access, (2) check line of sight to the road, and (3) evaluate / reconfirm cellular service in the area. When the technician deems the locations suitable, s / he will place a white flag at each spo t
If the initially determined locations don't meet Flock standards, we will evaluate a new location, obtain customer approval, and redo a site survey. This may push timeline for installation
PLEASE NOTE:
Step 2 Call 811
FLOCK: Flock Safety will coordinate with Call 811 to mark each camera location for underground utilities within a 10 -foot radius
Call 811 is a government service, so turnaround times may vary and is outside of Flock control
PLEASE NOTE:
Step 3 Schedule I nstallation
FLOCK: Flock will (1 ) ship any site specific material that the technician does not have locally (2) schedule the installation date
Step 4 I nstall & V alidate Cameras
FLOCK: After installation, your O nboarding Specialist will confirm that cameras are capturing footage well and functioning properly. They will then give you full access to the system along with helpful training resources
On going – as Nee de d Finalize Any I nstallation Needs FLOCK: While we typically complete installations within 4 weeks of finali zing locations, delays may occur due to external factors. In these instances, we will continue to work through this process until your cameras are fully installed and operational 2 This timeline provides general guidance and understanding of your installation process. While we typically complete installations 6-8 weeks after locations have been finaliz ed, delays can occur as noted in the timeline below :
I mplementation Timeline
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 How They Will Support Y ouImplementation Team
Field Operations
Team
The Field Operations team is responsible for the
physical installation and maintenance of
cameras and associated equipment provided by
Flock. This includes a large team of technicians,
schedulers, and many others involved in
ensuring the delivery of the product.
They take the technical plan you finalized with
Product Implementation and work closely with
other teams at Flock to make sure that the
cameras are installed quickly and safely and in
a way that maximizes the opportunity to solve
crime at a specific location
*Note*: For
, please always direct them to your
and not the
technician.
all Installation questions or
concerns
Customer Success Manager
Project Manager
Your is your
Your project manager will guide you through the
entire installation process, keeping you apprised
of all implementation updates as well as answering
any questions you have during this time. They will
ensure that all the cameras are on the ground and
operating for at least 48 hours before transitioning
you to your Customer Success Manager.
Project Manager primary contact
during camera installation.
3 Flock Safety Team
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 How They Will Support Y ouRelationship Team
Flock Safety
Support
The Flock Safety Support team is committed to
answering all your day-to-day questions as quickly
as possible. , simply
email
Support can help you
Request camera maintenanc
Troubleshoot online platfor
Contract / Billing question
Update account informatio
Camera Sharing question
Quick “How to” questions in your Flock Account
To get in touch with support
[email protected] or call
866-901-1781 Mon-Fri 8am-8pm EST.
Customer Success
Manager
Your Customer Success Manager is your strategic
partner for your lifetime as a Flock customer.
While the cameras are getting installed, your CSM
will help get your account set up and get all key
users trained on the system.
Post-Camera-Installation, your CSM will be your
go-to for most account-related needs: You should
reach out to them to
Set up Account Trainin
Understand benefits of feature
Learning best practices for getting relevant
dat
Identifying opportunities to expand the security
network in your are
Provide feedback on your partnership with
Flock
4 DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Outside Party When they may be involved
If the Flock cameras need to be AC powered, you
(customer) are responsible for providing an
electrician to ensure power connectivity
Electrician/Street
Department
To weigh in on the use of public Rights of Way or
property
Public Works (LE)
If installation in your area requires permitting
Department of
Transportation
(DOT), City, or
County agencies
5 PLEASE NOTE: On some occasions, third parties outside of Flock Safety may be (or need to be) involved in your implementation.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 Included in scope:
Once designated locations are approved by the customer, as part of the Flock will perform the following
An in-person site survey to confirm the installation feasibility of a location (location assessment, solar assessment, visibility review, etc.
Cameras need sufficient power. Since a solar panel is required per camera, it can prevent adequate solar power if two cameras and two solar panels are on a single pole (blocking visibility). Therefore
if relying on solar power, only one camera can be installed per pole Confirm that a location is safe for work by following State utility locating procedures.
Each installation may include the following
Installation of camera and solar panel or AC adapter box on a suitable existing pole
Existing
Infrastructure Implementation Service
COST: $150 per camera (one time cost)
Existing Infrastructure Implementation
Existing
Infrastructure Install
Pole None Flock NCHRP 350 /
MASH
Timeline Short Medium Longest
Cost Lowest Mid Highest
Standard
Install
Advanced
Install
Implementation Service Briefs: Existing
Infrastructure vs Standard vs Advanced
6 DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 7 Out of scope:
By default, Flock does include the following as part of the but can provide a quote for sourcing at
an additional cost
Mounting on mast arms (always require bucket truck and traffic control Call 811 ‘Call-before-you-Dig’ syste
Installation of any poles including but not limited t
Standard, 12’ above grade
NCHRP 350 or MASH approved pole (as may be required for locations in DOT right of way
A Bucket Truck for accessing horizontal/cross-beams and/or height above 14 Special equipment rentals for site acces
Site-specific engineered traffic plan
Third-party provided traffic contro
State or city-specific specialty contractor licenses or unique attachment/ connection requirement
Custom engineered drawings
Electrical work requires a licensed electrician.
not Existing
Infrastructure Implementation Service
Flock breakaway pol
Types of existing infrastructure such as existing utility, light, and traffic signal poles
Pole no higher than 8’-12’ (approval at Flock Safety’s discretion Flock will provide and mount an AC adapter unit that a qualified electrician can connect to AC power following our
. Flock is unable to make any AC connections or
boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material). Electrical work requiring a licensed electrician and associated costs, not included in the scope
Access requiring up to a 14’ using an A-frame ladde
Standard MUTCD traffic control procedures performed by a Flock technicia
Obtain a business license to operate in the city and state of camera location electrical wiring
requirements
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 8 Included in scope:
Once designated locations are approved by the customer, as part of the Flock will perform the following
An in-person site survey to confirm the installation feasibility of a location (location assessment, solar assessment, visibility review, etc.) Confirm that a location is safe for work by following state utility locating procedures. Work with local utilities to prevent service interruptions during the installatio
Engage 811 ‘Call-before-you-Dig’ system to receive legal dig dat Apply approved markings Coordinate with 811 regarding any necessary high-risk dig clearances or required vendor meet
Each installation may include the following
Installation of camera and solar panel with
Standard Implementation Service
standard, 12’ above grade
Flock breakaway pole
COST: $650 per camera (one time cost)
Standard Implementation
Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power but cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)
Concrete cuttin
Private utility search for privately owned items not included in standard 811 procedures (communication, networking, sprinklers, etc.
Upgrades to power sources to ready them for Flock power (additional fuses, switches, breakers, etc.
Any fees or costs associated with filing for required city, county, or state permit
Licensing or attachment agreements with asset / infrastructure owners Utility contracts and billing
Customer requested relocations (see fee schedule)
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 9 Out of scope:
By default, Flock does include the following as part of the Standard Implementation Service but can provide a quote for sourcing at an additional cost Use and/or mounting to existing infrastructure
NCHRP 350 or MASH approved pole (as may be required for locations in DOT right of way
A Bucket Truck for accessing horizontal/cross-beams and/or height above 14 Special equipment rentals for site acces
Site-specific engineered traffic plan
Third-party provided traffic contro
State or city-specific specialty contractor license
Custom engineered drawings
Electrical work requires a licensed electrician.
Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power but cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)
Concrete cuttin
Private utility search for privately owned items not included in standard 811 procedures (communication, networking, sprinklers, etc.) not
Installation of camera and AC adapter that a qualified electrician can connect to AC power on a suitable existing pole, no higher than 8-12’ (approval at Flock Safety’s discretion
Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power following our . Flock
is unable to make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material). Electrical work requiring a licensed electrician and associated costs, not included in the scope
Access requiring up to a 14’ A-frame ladde
Standard MUTCD traffic control procedures performed by a Flock technicia Obtain a business license to operate in the City and State of camera location electrical wiring requirements
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 10 Upgrades to power sources to ready them for Flock power (additional fuses, switches, breakers, etc.
Any fees or costs associated with filing for required city, county, or state permit
Licensing or attachment agreements with asset / infrastructure owners Utility contracts and billing
Customer requested relocations (see fee schedule)
Included in scope:
Once Designated Locations are confirmed, as part of the , Flock will perform the following
An in-person site survey to confirm the installation feasibility of a location (location assessment, solar assessment, visibility review, etc.) Confirm that a location is safe for work by following State utility locating procedures. Work with local utilities to prevent service interruptions during the installatio
Engage 811 ‘Call-before-you-Dig’ system to receive legal dig dat Apply approved markings Coordinate with 811 regarding any necessary high-risk dig clearances or required vendor meet
Each installation may include the following
Installation of camera and solar panel on a suitable
approved pole
Installation of camera and AC adapter that a qualified electrician can connect to AC power
Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power following our .
Flock cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material).
Advanced
Implementation Service
NCHRP 350 or MASH
electrical wiring requirements
COST: $1,900 per camera (one time cost)
Advanced Implementation
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 11 Out of scope:
By default, Flock does not include the following as part of the but can optionally provide a quote for sourcing
(additional cost)
Installation on or existing
infrastructure
A Bucket Truck for accessing horizontal/cross-beams and/or height above 14 Special equipment rentals for site acces
Site-specific engineered traffic plan
Third-party provided traffic contro
State or City-specific specialty contractor license
Custom engineered drawing
Electrical work requires a licensed electrician. Flock will provide and mount an AC adapter that a qualified electrician can connect to AC power but cannot make any AC connections or boreholes in any material other than dirt, grass, loose gravel (or other non-diggable material)
Concrete cuttin
Private utility search for privately owned items not included in standard 811 procedures (communication, networking, sprinklers, etc.
Upgrades to power sources to ready them for Flock power (additional fuses, switches, breakers, etc.
Fees or costs associated with filing for required City, County, or State permits Advanced
Implementation Service
Standard, 12’ above grade Flock breakaway pole
Access requiring up to a 14’ A-frame ladde
Standard MUTCD traffic control procedures performed by a Flock technicia
Obtain a business license to operate in the City and State of camera location Electrical work requiring a licensed electrician and associated costs, not included in the scope.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 12 Mountin
They can be mounted on existing utility, light, traffic signal poles, or 12 foot Flock poles.
They should be mounted one per pole. If using AC power, they can be mounted 2 per pole.
They can be powered with solar panels or direct wire-in AC Power (no outlets).
They will require adequate cellular service using AT&T or T-Mobile to be able to process & send images.
**
**
Placemen
They capture vehicles driving away from an intersection.
They cannot point into the middle of an intersection.
They should be placed after the intersection to prevent stop and go motion activation or “stop and go” traffic.
Falcon Cameras
Use Case
Flock LPRs are designed to capture images
of rear license plates aimed in the direction
of traffic.
Flock LPRs are not designed to capture
pedestrians, sidewalks, dumpsters, gates,
other areas of non-vehicle traffic,
intersections.
Things to Consider When Selecting Locations
*
**
***
Permitting (or permission from pole owner) may be required to use existing infrastructure or install in specific areas, depending on local regulations & policies.
Cameras need sufficient power. Since a solar panel is required per camera, it can prevent adequate solar power if two cameras and two solar panels are on a single pole (blocking visibility). Therefore if relying on solar power, only one camera can be installed per pole.
Flock does not provide Electrical services. Once installed, the agency or community must work with an electrician to wire the cameras. Electrician services should be completed within two days of installation to prevent the camera from dying.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 13 Pole
not
If a location requires a "DOT Pole” (i.e., Advanced
Pole, Flock standard pole), the implementation
cost will be $5,000/camera.
Solar Panels
Solar panels need unobstructed southern-facing
views.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 14 Customer Responsibilities: AC-Powered Cams
If the Flock cameras need to be AC-powered, the for
acquiring an electrician and ensuring they connect the camera to power. .
customer is responsible
See steps
2 and 6 below
6. Connect Camera to Power
Notify the electrician that the camera is ready for the power connection installation
5. Install Camera
Flock will install the camera and AC power kit at the specified camera location
4. Conduct Site Survey
Flock will mark camera locations, locate underground utilities and mark if present
3. Sign Flock Safety Agreement
Sign the Flock Safety purchase order to begin the installation of cameras
2. Acquire an Electric Quote
Contact an electrician to receive a quote to run 120volt AC power to the camera
120v
1. Create a Deployment Plan
W ork with us to select the best location (s ) for Flock Safety cameras and power sources
How to Get Started wit h a Powered Install
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 15 Electrician Handout
Electrician Installation Steps
Run AC cable and conduit to the box
according to NEC Article 300 and any
applicable local codes. The gland
accepts ½” conduit
Open the box using hinges
Connect AC Mains per wiring diagram
below:
Connect AC Neutral wire to the Surge Protector white Neutral wire using the open position on the lever nut
Connect AC Line wire to the Surge Protector black Line wire using the open position on the lever nut
Connect AC Ground wire to the Surge Protector green ground wire using the open position on the lever nut.
4. Verify that both the RED LED is lit on the front of the box
5. Close box and zip tie the box shut with the provided zip tie
6. While still on-site, call Flock, who will remotely verify that power is working
correctly:
Southeast Region - (678) 562-8766
West-Region - (804) 607-9213
Central & NE Region - (470) 868-4027
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 16 FAQs about AC-Powered Flock Cameras
What voltage is supported?
The AC kit is designed to work with 120VAC Infrastructure by default. A 240VAC version is available on request.
How much power does this consume
Peak current draw is 1.5 A at 120VAC. The average power draw is roughly 30W in high traffic conditions but maybe lower when fewer vehicles are present.
Who is responsible for contracting the electrician?
The customer is responsible for contracting an electrician. We can help answer questions, but the customer is responsible for identifying and contracting an electrician.
Who is responsible for maintenance?
Flock will handle all maintenance related to Flock’s camera and power equipment.
However, any problems with the electrical supply are the customer’s responsibility.
The AC junction box has two lights to indicate the presence of power and make it easy for quick diagnosis if there is a problem related to the AC power source If the camera indicates to Flock that there is a power supply problem, Flock will notify the customer and request that the customer verifies the lights on the AC junction box. If the AC Source light is illuminated, Flock will send a technician to investigate. If the AC source light is not illuminated, the customer should check any GFCI’s or breakers in the supply circuit or call the electrician who installed the power supply.
How much does it cost?
Work required to bring AC power to each location will be different, so exact pricing is unavailable. Primary cost drivers include arrow boards and the distance from the camera location to the AC power source.
What information do I need to provide my electrician?
The Flock deployment plan and these work instructions should be sufficient to secure a quote. It will be helpful if you know the location of the existing power infrastructure before creating the deployment plan.
?
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 17 Can you plug it into my existing power outlet? The Flock AC power adapter does not use a standard outlet plug but must be directly wired into the power mains.
While using outlet plugs may be convenient, they can easily be unplugged, presenting a tampering risk to this critical safety infrastructure.
The electrician can route power directly to the camera with a direct wire-in connection if an outlet is close to the camera.
How long does this process typically take?
The installation process typically takes 6-8 weeks. To accelerate the process, be sure to have the electrician perform his work shortly after the Flock technician finishes installing the camera.
What kind of electrician should I look for?
Any licensed electrician should perform this work, though we have found that those who advertise working with landscape lighting are most suited for this work.
What happens if the electrician damages the equipment?
The customer is responsible for contracting the electrician. Any liability associated with this work would be assumed by the customer. If any future work is required at this site due to the electrical infrastructure or the work performed by the electrician would be the responsibility of the customer.
When should the electrician perform his work?
Once Flock installs the camera, you will receive an email alert letting you know that this has been completed. After this, you will need to schedule the electrician to route power to the pole.
What if my electrician has questions about Flock’s AC Kit?
You should share the packet with the electrician if they have questions.
What if the AC power is on a timer?
Sometimes the AC power will be on a timer (like used for exterior lighting). Flock requires that the AC power provided to the camera be constant. The source that the electrician uses must not be on a timing circuit.
AC-Power Kit Details
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 18 Installation Service Brief Summary
Below outlines the statement of work for the Flock Camera Installation:
What is covered by Flock
Flock Cameras &
Online Platform
Mounting Poles
AC Power Kit (as needed)
Solar Panels (as needed)
Site Surveys and Call 811
Scheduling
Installation Labor Costs
Customer Support / Training
Cellular Data Coverage
Maintenance Fees
(review for
more details)
Fees Sheet
Data storage for 30 days
Traffic Control and any
associated costs
* DOT Approved Pole cost Electrician
& o ngoing electrical costs
Engineering Drawings
R elocation Fees
Contractor l icensing fees
Permit application processing fees
Specialist m ounting equipment
Bucket t rucks
Loss , theft , damage t o Flock
equipment
Camera downtime due t o
p ower o utage
*** Field Technician Maintenance
for Falcon ™ Fle x
excluding cha nges d uring
in itial in stallatio n
Inc luding, bu t not l imited
t o, MASH p oles o r
ada pters
**
O nly appli c a ble for
A C-p owere d c a meras
What is NOT covered by Flock Sp ecial note
*
**
***
If a location requires a "DOT pole" (i. e. , not our standard) , the implementation cost will be $5 , 000/camera ; This cost is applicable for installations in G A, IL, SC, TN, and CA.
MASH poles: Manual for Assessing Safety Hardware (MAS H) presents uniform guidelines for crash testing permanent and temporary highway safety features and recommends evaluation criteria to assess test result s If a camera is lost , stolen , or damaged, a replacement device can be purchased at a discounted price of $800 DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 19 Permitting: Pre-Install Questionnaire
Traffic Control & Installation Method
, this typically necessitates an entire lane to be
blocked in the direction of travel.
If a bucket truck is required
Can you provide a patrol car escort, or will
full traffic control be required?*
4. AC Power vs. Sola
If AC powered, is there a 120V power source available, and is there access to an electrician who can connect the existing wire to the Flock Safety powered If solar-powered, consider the size of the solar panel and potential to impact the visibility of DOT signs/signals
Single Panel: 21.25" x 14" x 2" (Length x Width x Depth Double Panel: 21.25" x 28" x 2" (LxWxD)
installation kit
3. Right of Wa
Will any Flock Safety cameras be installed on the city, state, or power company-owned poles or in the city, county, or state Right of Way (RoW) What is the RoW buffer
Will additional permits or written permission be required from third-party entities (such as DOT, power companies, public works, etc.) Will any cameras be installed on city-owned traffic signal poles (vertical mass)?
If yes, please provide heights/photos to determine if a bucket truck is needed for the installation.
Note: A bucket truck is required if the height exceeds 15 feet tall.
2. Timelin
In Flock Safety ’ s experience, in-depth permitting requirements can The SLA for permit document submission is within 15 days from contract signature date (contract Closed-Won )
add 2 +
months to the installation timeline.
1 .
P LEASE NO TE: If traffic control is required, you may incur additional costs due to city/state requirements ; Fees will be determined by quotes received.
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 20 Paperwork & Required Form
Flock Safety will need copies of paperwork to complete before proceeding (ex., business license applications, encroachment permit applications). We can save critical time by gathering these documents upfront. We appreciate your assistance in procuring these.
5. Contact
If Flock Safety needs to interface directly with the departments, please share the contact information of the following departments
Permittin
Public Work
Traffic Department
6. Will standard plans suffice, or are custom plans needed? Custom plans can double the cost, while standard plans can be pulled from the Manual of Uniform Traffic Control Devices
Will a non-sealed copy of the traffic plan suffice? Or does the traffic plan need to be sealed and/or submitted by a professional engineer Are there state-specific special versions/variances that must be followed , the shoulder or sidewalk should suffice and
enable Flock Safety to proceed without traffic control systems in place.
Note: In some states (i.e., arrow boards), sidewalks may require signage. If signage is mandatory, Will your Public Works department be able to assist?
If full traffic control is required (cones, arrow boards, etc.) (MUTCD)
If a bucket truck is not required
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 21 Aft er a deplo yment plan wit h Designat ed Locations and equipment has been agr eed upon b y bot h Flock and t he Cust omer , an y subsequent changes t o t he deplo yment plan (“R einstalls”) driv en b y a Cust omer ’ s r equest will incur a f ee per t he table belo w .
What ser vices incur f ees
R equest ed r elocations post -appr o v al b y cust omer R elocations due t o poor per f ormance will be t he r esponsibility of Floc If a cust omer r equest s a location against t he advisement of Flock, per f ormance issues and an y r equest ed r elocations will be t he r esponsibility of t he cust omer
P er t he contract and absent a def ect, in t he e v ent t hat Flock Har dwar e is lost, st olen, or damaged, Cust omer ma y r equest t hat Flock r eplace t he Flock Har dwar e at a f ee accor ding t o t he t hen-curr ent R einstall policy
Misc billables f or out of scope it ems f or each implementation https://www .flocksaf ety .com/r einstall-f ee-schedule Incurr ed F ees
Camera r elocatio
Existing infrastructur e (non-A C po w er ed)........................................................
Flock pole (non-A C po w er ed)..............................................................................
Adv anced pole (non-A C po w er ed)..................................................................
R eplacement
Camera only as a r esult of v andalism, t heft, or damage .............................
P ole r eplacement only as a r esult of v andalism, t heft, or damag Flock pole ..........................................................................................................
Adv anced pole ...............................................................................................
F ull r eplacement as a r esult of v andalism, t heft, or damage Flock pole, camera, and solar (non-A C P o w er ed)..................................
Adv anced pole, camera, and solar (non-A C P o w er ed).......................... $350
$7 50
$5000
$800
$500
$5000
$1300
$5800
*F ee Schedule
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798 22 Trip charge ......................................................................................................................
Examples
Angle adjustment (elective
Install additional Flock signage
$35
All fees are per reinstall or required visit (in the case that a reinstall is attempted but not completed) and include labor and materials. If you have any questions, please email [email protected].
Help Center
Our Help Center is filled with many resources to help you navigate through the online platform. Below you will find some common questions and their relevant help article:
(National Lookup - network of law enforcement agencies that have opted to allow their network of Flock cameras to be used for searches)
How do I search camera footage?
How do I add a user?
How do I add a vehicle to my own Hot List?
How do I enable browser notifications for Hot List alerts? How do I get text alerts for Hot List?
How do I request camera access from other nearby agencies? How do I use the National Lookup to search for a plate? How do I reset my / another user’s password?
Customer Support
You can reach our customer support team anytime by emailing . They can help answer any “How-To” questions you
may have.
[email protected]
DocuSign Envelope ID: A5D281C1-CFCE-484B-98FB-BF29E86A8798