The City of Murrieta intends to comply with the Americans with Disabilities Act (ADA). Persons with special needs should call the City Clerk Department at (951) 461-6031 or email at [email protected] at least 72 hours in advance. Any writings or documents provided to a majority of the City Council regarding any item on this agenda will be made available for public inspection at the public counter at City Hall located at 1 Town Square, Murrieta, CA during normal business hours.
Any presentation requiring the use of the City of Murrieta’s equipment must be submitted to the City Clerk ’s department 72 hours prior to the scheduled City Council meeting at City Hall located at 1 Town Square, Murrieta, CA; via email at [email protected] or call (951) 461-6031. Any writings or documents provided to a majority of the City Council regarding any item on this agenda will be made available for public inspection at the public counter at City Hall located at 1 Town Square, Murrieta, CA during normal business hours.
Cindy Warren
Mayor
Jon Levell Lisa DeForest Mayor Pro Tem Council Member Lori Stone Ron Holliday Council Member Council Member Justin Clifton, City Manager
Tiffany Israel, City Attorney
Cristal McDonald, City Clerk
MURRIETA CITY COUNCIL (CC)
MURRIETA COMMUNITY SERVICES DISTRICT (CSD)
MURRIETA FIRE DISTRICT (FD)
MURRIETA LIBRARY BOARD (LB)
MURRIETA REDEVELOPMENT SUCCESSOR AGENCY (RSA)
MURRIETA HOUSING AUTHORITY (HA)
MURRIETA FINANCING AUTHORITY (FA)
YOU MAY VIEW THE MEETING LIVESTREAMED VIA THE CITY’S WEBSITE AT https://murrieta.legistar.com/Calendar.aspx
CITY OF MURRIETA
Council Chambers
1 Town Square
Murrieta, CA 92562
Tuesday, February 4, 2025
4:30 PM CLOSED SESSION
6:00 PM REGULAR MEETING
1 City Council Meeting Agenda February 4, 2025
4:30 PM CLOSED SESSION
CALL TO ORDER
ROLL CALL
PUBLIC COMMENTS - CLOSED SESSION ITEMS ONLY
ANNOUNCEMENT OF CLOSED SESSION ITEMS
CLOSED SESSION
CS1. Conference with Labor Negotiators
The City Council will conduct a closed session, pursuant to Government Code Section 54957.6, with the City Manager, the City Attorney, and the City's negotiators, regarding labor negotiations with ( 1) the Murrieta General Employees' Association; ( 2) the Murrieta Supervisors' Association; ( 3) the Murrieta Police Officers Association; ( 4) the Murrieta Police Management Association; ( 5) the Murrieta Firefighters Association; ( 6) the Murrieta Fire Management Association; and ( 7) the Murrieta Management, Professional and Confidential Employees.
CS2. Conference with Legal Counsel - Anticipated Litigation Significant exposure to litigation pursuant to paragraph ( 2) of subdivision (d) of Section 54956.9: 2 Cases.
CS3. Conference with Legal Counsel - Anticipated Litigation The City Council will conduct a closed session, pursuant to Government Code section 54956.9(d)(4), because the City is considering whether to initiate litigation: 1 Case.
RECESS TO CLOSED SESSION
6:00 PM REGULAR MEETING
CALL TO ORDER
ANNOUNCEMENT OF CLOSED SESSION ACTION
ROLL CALL
PLEDGE OF ALLEGIANCE
INVOCATION
PRESENTATIONS
Commission & Committee Members Recognition
2 City Council Meeting Agenda February 4, 2025
APPROVAL OF AGENDA
CITY MANAGER - ADMINISTRATIVE UPDATE
City Manager Administrative Updates is the opportunity for the City Manager to provide community updates, as well as Department or Commission announcements on current or upcoming projects.
Community Update: Cristina Davies, Public Information Officer CITY MANAGER - ADMINISTRATIVE UPDATE - Received After Agenda Printed
GOVERNING BODY COMMISSION/COMMITTEE/BOARD (CCB) REPORTS Governing Body CCB Reports is the opportunity for the City Council to provide a brief report on conferences, seminars, and Commission, Committees, and /or Boards meeting attendance.
Reports shall not exceed three minutes. The City Clerk will use the computerized timer.
GOVERNING BODY REPORTS - Received After Agenda Printed
PUBLIC COMMENTS (NON-AGENDA)
At this time any person may address the governing bodies on any subject pertaining to City business, which does not relate to any item listed on the printed agenda. Normally no action may be considered or taken by the governing bodies on any matter not listed on the agenda .
Each speaker will be limited to three minutes.
PUBLIC COMMENTS (NON-AGENDA) - Received After Agenda Printed CONSENT CALENDAR - APPROVAL OF ITEMS 1 – 5
All matters listed on the Consent Calendar are to be considered routine by the governing bodies, and will be enacted by one motion in the form listed. There will be no discussion of these items unless, before the governing body votes on the motion to adopt, specific items are removed from the Consent Calendar for separate motions.
1. Waive Reading of All Ordinance Adoptions on the Agenda and Read by Title Only Recommended Action:
Waive reading, by title only, of all Ordinances and Resolutions. Said Ordinances and Resolutions which appear on the public agenda shall be determined to have been read by title and further reading waived.
2. Check Register December 2024
Recommended Action:
Adopt a Resolution 25 -4804 entitled: A Resolution of the City Council of the City of Murrieta, California, Ratifying the Check Register for the Month of December 2024 in the amount of $3,650,833.94 (Check Numbers 162574-162900).
3 City Council Meeting Agenda February 4, 2025
3. Cisco SmartNet Software License and Support Services Recommended Action:
Authorize the use of Cooperative Agreement #2018011 -02 to Purchase SmartNet services and authorize SHI International Corp (SHI) to administer the agreement; Authorize the use of the Cisco Master Agreement;
Approve an agreement with SHI in an amount not to exceed $73,492.94, for Fiscal Year 2024/25; and
Authorize the City Manager to execute the agreement with SHI and approve amendments, during its term, not to exceed $75,000.
4. Approve First Amendment to License Agreement with Newman Hospitality Group for Special Event Management Services for Town Square Park Amphitheater Recommended Action:
Authorize the City Manager to execute a First Amendment to the License Agreement with Newman Hospitality Group, LLC, for special event management services at the Town Square Park Amphitheater.
5. Approval of the Master Services Agreement with OpenGov for Transparency Portal Services
Recommended Action:
Approval of a Master Service Agreement with OpenGov for Transparency Portal Services, retroactively effective to October 1, 2023;
Amend the Fiscal Year 2024/25 Operating Budget by establishing an appropriation of $770, to account for the annual software price adjustment; and
Authorize the City Manager to execute the agreement.
PULLED CONSENT CALENDAR ITEMS
4 City Council Meeting Agenda February 4, 2025
DISCUSSION
6. Resolutions of Intention for Formation of Community Facilities District No. 2025-1 (Safety Services) of the City of Murrieta, Community Facilities District No. 2025-2 (Maintenance Services) of the City of Murrieta, and Community Facilities District No . 2025-3 (Discovery Village) of the City of Murrieta
Recommended Action:
Adopt Resolution No. 25 -4805 entitled: A Resolution of the City Council of the City of Murrieta Declaring its Intention to Establish Community Facilities District No. 2025-1 (Safety Services) of the City of Murrieta, to Authorize the Levy of a Special Tax on Property Within the District to Pay the Costs of Providing Public Safety Services;
Adopt Resolution No. 25 -4806 entitled: A Resolution of the City Council of the City of Murrieta Declaring its Intention to Establish Community Facilities District No. 2025 -2 (Maintenance Services) of the City of Murrieta, to Authorize the Levy of a Special Tax on Property Within the District to Pay the Costs of Providing Public Maintenance Services; Adopt Resolution No. 25-4807 entitled: Resolution of Intention of the City Council of the City of Murrieta to Established Community Facilities District No. 2025 -3 (Discovery Village) of the City of Murrieta, to Authorize the Levy of a Special Tax to Pay the Costs of Acquiring or Constructing Certain Facilities and to Pay Debt Service on Bonded Indebtedness; Adopt Resolution No. 25-4808 entitled: Resolution of Intention of the City Council of the City of Murrieta To Incur Bonded Indebtedness in an Amount Not to Exceed $27,500,000 Within Proposed Community Facilities District No. 2025-3 (Discovery Village) Of The City Of Murrieta ; and
Approve a Reimbursement Agreement regarding the Community Facilities District No 2025 -3 (Discovery Village) and authorize the City Manager to execute the agreement.
7. Proposed Resolution Declaring the City’s Stance against Antisemitism Recommended Action:
Review, discuss, and consider the adoption of proposed Resolution 25 -4809, drafted by Council Member Stone at the direction of the City Council, and revised by staff, entitled: A Resolution of the City Council of the City of Murrieta, California, Declaring the City’s Stance against Antisemitism; and
Discuss and consider providing staff with additional direction on actions intended to address antisemitism.
NOTIFICATIONS
GOVERNING BODY ANNOUNCEMENTS
Governing Body Announcements is the opportunity for the City Council to provide miscellaneous reports and announcements. Announcements shall not exceed two minutes .
The City Clerk will use the computerized timer.
5 City Council Meeting Agenda February 4, 2025
GOVERNING BODY ANNOUNCEMENTS - Received After Agenda Printed
COUNCIL MEMBER REQUESTS TO ADD ITEMS TO FUTURE AGENDAS
ADJOURNMENT
6 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. CS1.
Subject:
Conference with Labor Negotiators
The City Council will conduct a closed session, pursuant to Government Code Section 54957.6, with the City Manager, the City Attorney, and the City's negotiators, regarding labor negotiations with (1) the Murrieta General Employees' Association; (2) the Murrieta Supervisors' Association; (3) the Murrieta Police Officers Association; (4) the Murrieta Police Management Association; (5) the Murrieta Firefighters Association; (6) the Murrieta Fire Management Association; and (7) the Murrieta Management, Professional and Confidential Employees.
CITY OF MURRIETA Printed on 1/30/2025Page 1 of 1
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7 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. CS2.
Subject:
Conference with Legal Counsel - Anticipated Litigation
Significant exposure to litigation pursuant to paragraph (2) of subdivision (d) of Section 54956.9: 2 Cases.
CITY OF MURRIETA Printed on 1/30/2025Page 1 of 1
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8 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. CS3.
Subject:
Conference with Legal Counsel - Anticipated Litigation
The City Council will conduct a closed session, pursuant to Government Code section 54956.9(d)(4), because the City is considering whether to initiate litigation: 1 Case.
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9 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No.
Subject:
CITY MANAGER - ADMINISTRATIVE UPDATE - Received After Agenda Printed CITY OF MURRIETA Printed on 2/6/2025Page 1 of 1
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10 What is going on i n
Murri
eta?
Cristina Davies, Public Information Officer
February 4, 2025
Received After Agenda Printed
2/4/2025 - Regular Meeting
CITY MANAGER - ADMINISTRATIVE UPDATE
Presentation
11 2
Events
Murrieta Market Nights
• Date: February 6, 2025
• Time: 5 -9 p.m.
• Location: Washington Ave. in Downtown
Household Hazardous Waste Collection
• Date: February 15, 2025
• Time: 9 a.m. -2 p.m.
• Location: City Hall back parking lot, 1 Town Square
• RcWaste.Org/HHW
12 3
Stay Connected
MurrietaCA.gov/Jobs
MurrietaCa.Gov/Connect
13 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No.
Subject:
GOVERNING BODY REPORTS - Received After Agenda Printed
CITY OF MURRIETA Printed on 2/6/2025Page 1 of 1
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14 MURRIETA CITY COUNCIL
Governing Body Reports
Mayor Warren
February 4, 2025
Received After Agenda Printed
2/4/2025 - Regular Meeting
GOVERNING BODY REPORTS
Presentation
15 Governing Body Reports
Mayor Warren
[email protected]
January 22, 2025 Attended the Southwest Elected Leaders Collaborative Meeting.
January 22, 2025 Attended the Southwest Transportation Now (T-Now) Meeting.
January 23, 2025 Attended the Riverside Transit Agency (RTA) Executive Board Meeting*.
Attended the RTA Commission Board Meeting.
*Per FPPC Regulation, appointed positions may receive compensation – AB 1234 16 Governing Body Reports
Mayor Warren
[email protected]
January 27, 2025 Attended the Riverside County Transportation Commission (RCTC) Budget and Implementation Committee Meeting*.
Attended the RCTC Interstate 15 Ad Hoc Committee Meeting.
January 29 - 30, 2025 Attended the League of California Cities Mayors and Council Members Academy. *Per FPPC Regulation, appointed positions may receive compensation – AB 1234 17 Governing Body Reports
Mayor Warren
[email protected]
January Meetings in Review
Transportation Now Total ridership for December was up 11.5% compared to the same month last year. Fiscal Year 2025 - ridership is up 8.4% compared to fiscal year 2024.
Free Rides on Transit Equity Day RTA is joining transit agencies nationwide by offering free rides on Transit Equity Day, Tuesday, February 4th to commemorate the life and legacy of civil rights icon Rosa Parks on her Birthday. RTA will provide free rides on all fixed-route and GoMicro buses.
Youth Ride Free Don’t forget, youth (18 and under) ride free now until June 30, 2025. This offer is available on all fixed route and GoMicro buses.
Wentworth Facility Update The Board awarded a project agreement to Sadler Architects, Inc. for architectural and engineering services for the RTA Wentworth Hemet facility. Until recently, RTA leased this property out, but updates to the facility will be made to utilize the property for Agency business.
Vine Street Wins Best Overall
Project
RTA received the American Public Works Association – Inland Empire Branch (APWA-IEB) Overall Project of the Year Award for the Vine Street Mobility Hub!
18 MURRIETA CITY COUNCIL
Governing Body Reports:
Council Member Holliday
February 4, 2025
Received After Agenda Printed
2/4/2025 - Regular Meeting
GOVERNING BODY REPORTS
Presentation
19 Governing Body Reports:
Council Member Holliday
[email protected]
February 3, 2025 Attended the Regional Conservation Authority (RCA) Meeting.*
*Per FPPC Regulation, appointed positions may receive compensation – AB 1234 20 MURRIETA CITY COUNCIL
Governing Body Reports:
Council Member Stone
February 4, 2025
Received After Agenda Printed
2/4/2025 - Regular Meeting
GOVERNING BODY REPORTS
Presentation
21 Governing Body Reports:
Council Member Stone
[email protected]
January 22, 2025 Attended the Southwest Riverside County Elected Leaders Collaborative Meeting. 22 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No.
Subject:
PUBLIC COMMENTS (NON-AGENDA) - Received After Agenda Printed CITY OF MURRIETA Printed on 2/6/2025Page 1 of 1
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23 Received After Agenda Printed
2/4/2025 - Regular Meeting
PUBLIC COMMENTS (NON-AGENDA)
Handout
24 25
Received After Agenda Printed
2/4/2025 - Regular Meeting
PUBLIC COMMENTS (NON-AGENDA)
Handout
26 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. 1.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Cristal McDonald, City Clerk
PREPARED BY: Kimberly Ramirez, Deputy City Clerk
SUBJECT:
Waive Reading of All Ordinance Adoptions on the Agenda and Read by Title Only
RECOMMENDATION
Waive reading, by title only, of all Ordinances and Resolutions. Said Ordinances and Resolutions which appear on the public agenda shall be determined to have been read by title and further reading waived.
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27 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. 2.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Javier Carcamo, Finance Director
PREPARED BY: Missy Matula, Accounting Specialist
SUBJECT:
Check Register December 2024
RECOMMENDATION
Adopt a Resolution 25-4804 entitled: A Resolution of the City Council of the City of Murrieta, California, Ratifying the Check Register for the Month of December 2024 in the amount of $3,650,833.94 (Check Numbers 162574-162900).
CITY COUNCIL GOAL
Maintain a high performing organization that values fiscal sustainability, transparency, accountability and organizational efficiency.
ATTACHMENTS
1. Resolution No. 25-4804
CITY OF MURRIETA Printed on 1/30/2025Page 1 of 1
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28 RESOLUTION NO. 25-4804
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MURRIETA, CALIFORNIA, RATIFYING THE CHECK REGISTER FOR
THE MONTH OF DECEMBER 2024
WHEREAS, Sections 3.12.060 and 3.12.080 of the Murrieta Municipal Code and California Government Code Section 37208 allow prepayment of demands prior to City Council approval with ratification by the City Council at the next City Council meeting.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MURRIETA, CALIFORNIA, DOES HEREBY RESOLVE AS FOLLOWS:
Section 1. That the check register in the amount of $3,650,833.94 (Check Numbers 162574-162900), attached as Exhibit A, for the month of December 2024 is hereby approved.
PASSED, APPROVED, AND ADOPTED this 4th
day of February, 2025.
____________________________
Cindy Warren, Mayor
ATTEST:
_____________________________
Cristal McDonald, City Clerk
APPROVED AS TO FORM:
_____________________________
Tiffany Israel, City Attorney
29 RR 5/08/09
2 STATE OF CALIFORNIA )
COUNTY OF RIVERSIDE )§
CITY OF MURRIETA )
I, Cristal McDonald, City Clerk of the City of Murrieta, California, do hereby certify that the foregoing Resolution No. 25-4804 was duly passed and adopted by the City Council of the City of Murrieta at the regular meeting thereof, held on the 4th day of February, 2025, and was signed by the Mayor of the said City, and that the same was passed and adopted by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
_____________________________
Cristal McDonald, City Clerk
30 Amount PaidDescriptionInv #VendorDate
Check #
Check Register
City of Murrieta
V00274712/05/2400162574 Chamith Inc.
Vending Services (Flavia)032942 1,024.75
Vending Services (Drinks)032943 96.79
Check Total: 1,121.54
V00358112/05/2400162575 Airgas USA LLC
S2-8 CL Oxygen Delivered9155945224 175.49
Check Total: 175.49
V00553112/05/2400162576 Alert All Corp
Pub Ed SuppliesW41325 2,354.44
Check Total: 2,354.44
V00006912/05/2400162577 All Safe Fire Extinguisher Co
Annual fire extngshr- Aside34082 1,388.61
Annual fire extngshr- Bside34083 362.59
Check Total: 1,751.20
V00512112/05/2400162578 American Eagle Trophies
Employee Name Plate & Title12821 48.94
Engrave (8) Thermal Cups12844 130.50
AccountabilityTags&LockerNames12894 347.57
Check Total: 527.01
V00010212/05/2400162579 Animal Friends of The Valleys Inc Animal Control Services Dec 24DEC 2024 10,000.00
Animal Control Services Oct 24OCT 2024 10,000.00
Check Total: 20,000.00
V00434212/05/2400162580 Biddle Consulting Group Inc
Criticall SFTWRE RNWL to 12/2579572 2,516.00
Check Total: 2,516.00
V00022212/05/2400162581 Califa Group
Creativebug Sub Dec24-Nov257850 3,780.00
Check Total: 3,780.00
V00020312/05/2400162582 Temcal Development Ctr
Fleet Carwash-October1339 18.00
Pool vehicle wash service1342 18.00
Check Total: 36.00
V00482512/05/2400162583 Charter Communications Operating LLC Utilities-Telephone188841201112124 23.05
PD Internet 11/25-12/24188843901112124 1,299.00
CH Break Room TV 11/25-12/24188844101112124 95.11
Check Total: 1,417.16
V00477212/05/2400162584 Cintas First Aid
Annex First Aid Kit Refills25237026608 112.43
CR Entry correction25237026608C -112.43
FIRST AID REFILLS YC CH52409225409 722.84
User: 01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report: AP3018RV1- Detail Check
Exhibit A
31 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
CR Entry correction
52409225409C
-722.84
FIRST AID REFILLS YC CH
5240925409
722.84
Check Total:
722.84
V000280
12/05/24
00162585
Computer Alert Systems Inc
Admin-Qrtrly Alarm Monitoring
122035
180.00
S4-Qarterly Alarm Monitoring
122035
180.00
Check Total:
360.00
V004379
12/05/24
00162586
CoreLogic Solutions LLC
Finance requests addition to
30748941
846.00
Check Total:
846.00
V005507
12/05/24
00162587
County of Riverside
OCT'24 MAIL SVCS
PU0000005994
246.24
Check Total:
246.24
V004368
12/05/24
00162588
CSG Consulting Inc
Fire Plan Review Svc
F241330
391.13
Check Total:
391.13
V000337
12/05/24
00162589
Data Ticket Inc
FTB Collections Oct24
71662
74.40 Check Total:
74.40 V000355
12/05/24
00162590
Dewey Pest Control
S3 Rodent Control-December Svc
17074732
55.00 S1/S2-Pest Control-Dec Svc
17102375
154.00
S3/S4 Pest Control-DecemberSvc
17109927
157.00
S5-Pest Control-December Svc
17109929
99.00 Check Total:
465.00
V004436
12/05/24
00162591
Empire Engraving
SWAT NAME PLATES (6)
0403
117.45
Check Total:
117.45
V004802
12/05/24
00162592
Enterprise Fleet Management Inc
sale of unit 960
644199-110624
250.00
Check Total:
250.00
V005513
12/05/24
00162593
Event Services LLC
Barricades-Veterans Day
111124CIOFMUVEDA
1,995.00
Check Total:
1,995.00
V002821
12/05/24
00162594
Frontier California Inc
PD Lines 11/22-12/21
304-1068 11/24
446.57
Fire Station 1 11/16-12/15
600-2886 11/24
304.67
CSD Copper Canyon 11/16-12/15
600-5836 11/24
226.50
Murrieta Fire FIOS 11/22-12/21
677-2428 11/24
318.82
Fire EOC Lines 11/19-12/18
696-8117 11/24
677.27
CSD COSP 11/16-12/15
698-1286 11/24
90.79 CH Alarms Lines 11/16-12/15
698-4226 11/24
152.51
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
32 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
MIC Line 11/19-12/18
698-4507 11/24
152.55
Cal Oaks Sprts Pk 11/16-12/15
698-6746 11/24
276.03
Alta Murrieta 11/16-12/15
698-7196 11/24
150.61
Fire Station #2 11/19-12/18
698-8977 11/24
176.84
PD FIOS CalChapel 11/18-12/17
894-2141 11/24
140.35
Check Total:
3,113.51
V000443
12/05/24
00162595
Gardner Company Inc
monthly HVAC PM
106062
4,366.66
Check Total:
4,366.66
V004273
12/05/24
00162596
Rancho Ford Inc
Fleet Repair for 22-01
3276577
399.76
Fleet Repair for 24-13
3278284
2,413.37
Fleet Repair for 24-12
3278286
2,413.37
Fleet Repair for 22-02
3279005
229.36
Fleet Repair for 21-01
3279149
190.00
Check Total:
5,645.86
V004973
12/05/24
00162597
Gryphon Fitness Studio LLC
Combined Archery - Nov
A-112024
1,292.00
Combined Fencing - Nov
F-112024
1,270.50
Check Total:
2,562.50
V002923
12/05/24
00162598
Hinderliter de Llamas & Associates
Payment Processing 09/2024
SIN045370
105.06
Check Total:
105.06
V003934
12/05/24
00162599
Howroyd Wright Employment Agency Inc
Alejandra Ramirez staff svcs
01-6974672
1,276.80
Check Total:
1,276.80
V003632
12/05/24
00162600
Ingram Library Services Inc
Collection Development Books
84875715
154.79
Check Total:
154.79
V005436
12/05/24
00162601
Inland Fleet Solutions Inc
B1-PM Svc & Elect Diagnosis
8347
1,396.02
E3-Front Air Brake Hoses
8352
87.28 Check Total:
1,483.30
V003880
12/05/24
00162602
Johnson Equipment Co
Command Veh. Lightbar & Lights
9085
3,738.39
Check Total:
3,738.39
V000604
12/05/24
00162603
Life Assist Inc
Paramedic Medical Supplies
1531872
1,494.04
Check Total:
1,494.04
V005795
12/05/24
00162604
Most Dependable Fountains Inc
2440 SMSS ADA Drinking
INV81030
6,726.20
Check Total:
6,726.20
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
33 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V005175
12/05/24
00162605
Boyer, Wayne
D.SPOELSTRA UNIFORM
2282
909.13
Check Total:
909.13
V004782
12/05/24
00162606
Auto Parts Pros LLC
Mech Shop-Simple Green Cleaner
140595
73.37 Check Total:
73.37 V004746
12/05/24
00162607
NV5 Inc
Proj #21018. Site design Oct24
418823
1,415.00
Check Total:
1,415.00
V005768
12/05/24
00162608
Primex Clinical Laboratories Inc
MFR Health & Fitness Testing
3097401
625.82
Check Total:
625.82
V005291
12/05/24
00162609
Priority Building Services LLC
Nov jani-city hall, MIC, PW Yd
94627
6,549.49
Admin Janitorial Service-Nov
94628
775.22
Nov janitorial-Jeff annex
94632
3,386.00
Check Total:
10,710.71
V002755
12/05/24
00162610
Prudential Overall Supply
PW uniform service
132287364
81.84 Check Total:
81.84 V000790
12/05/24
00162611
Public Entity Risk Managment Auth
Liability Trust Acct. Dep. Q2
INV332
201,290.00
Check Total:
201,290.00
V000817
12/05/24
00162612
Rancho California Water District
CSD irrigation Aug-Sep
3047339 09/24
2,171.61
Beckman Ct water
3051218 11/24
53.67 Beckman Ct water
3051224 11/24
177.74
Check Total:
2,403.02
V005278
12/05/24
00162613
RMG Communications
Historical signs - Sykes Park
1919
3,262.50
Check Total:
3,262.50
V004680
12/05/24
00162614
Riverside System Designs Inc
S2-Alarm Monitoring-December
45032
50.00 S3-Alarm Monitoring-December
45091
50.00 Check Total:
100.00
V005822
12/05/24
00162615
RWBID Construction Management LLC
Pre-Construction Phase Task
2024-MLEP-005
19,350.00
Check Total:
19,350.00
T03963
12/05/24
00162616
Ryan Faris
AC/Furnace Rpl Insp - Refund
RFND3919
105.97
Check Total:
105.97
V000897
12/05/24
00162617
Temecula Valley Security Center
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
34 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Brush 4 Duplicate Keys
56258
18.49 Check Total:
18.49 V004734
12/05/24
00162618
SC Commercial LLC
Fuel Delivery for 11/04/24
IN-0000001660
6,192.46
Fuel Delivery for 11/11/24
IN-0000009512
6,822.23
Fuel Delivery for 11/18/24
IN-0000013702
6,133.40
S3-250 Gal Diesel Fuel
IN-0000017478
1,417.66
S4-452 Gal Diesel Fuel
IN-0000024010
2,215.80
S2-270 Gal Diesel Fuel
IN-0000024011
1,458.97
Check Total:
24,240.52
V000929
12/05/24
00162619
Randall Mgt Group LLC
Reflective Helmet Lettering
33614
148.53
Check Total:
148.53
V005052
12/05/24
00162620
SoCal PPE LLC
Turnout Gear Clean & Repair
SC10386
224.50
Check Total:
224.50
V000946
12/05/24
00162621
Southern CA Edison Company
S5-Electric 10/24-11/22/24
1391480 11/24
499.24
LS-3 street lights
1512297 12/24
544.78
Admin Electric 10/28-11/25/24
2306832 11/24
938.28
S1-Electric 10/28-11/25/24
2306832 11/24
938.27
S2-Electric 10/28-11/25/24
2318653 11/24
773.29
S3-Electric 10/28-11/25/24
2347349 11/24
982.26
Clinton Keith/Wrm Spgs st ligh
2461731 12/24
17.01 Beckman Ct electric
2893221 11/24
1,205.19
Baxter Rd st light
3595865 12/24
17.01 Wash/Magnolia st light
8647175 12/24
26.61 Check Total:
5,941.94
V005257
12/05/24
00162622
Markley Sports
Sports Leagues Oct-Nov
60189
1,267.50
Check Total:
1,267.50
T03988
12/05/24
00162623
Tommy Dorsey
Pre-Application Review -Refund
RFND3924
7.96 Pre-Application Review -Refund
RFND3924
736.18
Pre-Application Review -Refund
RFND3924
61.06 Pre-Application Review -Refund
RFND3924
70.36 Pre-Application Review -Refund
RFND3924
108.89
Pre-Application Review -Refund
RFND3924
58.55 Check Total:
1,043.00
V002822
12/05/24
00162624
Cellco Partnership
MFR Cell/iPads-10/24-11/23/24
9979460244
2,431.93
Check Total:
2,431.93
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
35 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V002822
12/05/24
00162625
Cellco Partnership
08/29-09/28 0004
9974962561
4,562.16
Check Total:
4,562.16
V005237
12/05/24
00162626
Wood, Hollis J
Senior Tai Chi - Nov
HW1124
455.70
Check Total:
455.70
V000020
12/12/24
00162627
A T & T
PD FAX LD 10/10-11/09
000022562872
0.50 COSP 83HCQS-377 11/1-11/30
000022679370
165.96
FS2 HCQS-382 11/1 - 11/30
000022679372
165.96
PD 69HCQS-293 11/1-11/30
000022681149
422.32
Check Total:
754.74
V000051
12/12/24
00162628
Affordable Automotive Repair Inc
SVC/RPR For PD fleet 16-02
94371
2,139.21
SVC/RPR For PD 14-06
95007
226.56
SVC/RPR For PD fleet 21-02
95023
874.75
SVC/RPR For PD fleet 18-03
95025
466.69
SVC/RPR For PD fleet 06-04
95026
81.76 SVC/RPR For PD fleet 21-01
95028
206.95
SVC/RPR For PD fleet 6-06
95042
1,411.09
SVC/RPR For PD fleet 15-01
95090
75.89 SVC/RPR For PD fleet 14-08
95100
172.93
SVC/RPR For PD fleet 23-14
95105
63.21 SVC/RPR For PD fleet 15-09
95106
1,321.47
SVC/RPR For PD fleet 15-02
95120
1,696.87
SVC/RPR For PD fleet 15-01
95122
267.40
SVC/RPR For PD fleet 16-02
95165
518.01
SVC/RPR For PD fleet 21-08
95182
22.52 SVC/RPR For PD fleet 15-01
95199
2,047.73
SVC/RPR For PD fleet 12-05
95202
1,338.43
SVC/RPR For PD fleet 19-16
95205
22.52 SVC/RPR For PD fleet 20-01
95232
22.52 SVC/RPR For PD fleet 16-09
95238
303.46
Check Total:
13,279.97
V005378
12/12/24
00162629
Aleshire & Wynder LLP
Legal-General Oct 2024
90740
24,865.69
Legal-Sp Proj Oct 2024
90741
12,640.00
Legal-Litigation Oct 2024
90742
12,114.00
Legal-Pers/HR Oct 2024
90743
18,633.40
Legal-Planning Oct 2024
90744
9,066.00
Legal-Finance Oct 2024
90745
2,244.00
Legal-Asses Dist Oct 2024
90746
2,720.00
Legal-Police Oct 2024
90747
3,418.00
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
36 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Legal-Code Enf Oct 2024
90748
11,934.09
Legal-Housing Oct 2024
90749
1,122.00
Legal-Fran/Cable Oct 2024
90750
227.80
Legal-Risk Oct 2024
90751
880.00
Legal-Econ Dev Oct 2024
90753
1,233.64
Legal-Comm Serv Oct 2024
90754
3,741.00
Legal-Library Oct 2024
90755
493.00
Legal-PW Oct 2024
90756
5,848.00
Legal-Fire Oct 2024
90757
10,787.80
Legal-City Clerk Oct 2024
90758
24,961.20
Legal-Triangle Oct 2024
90760
120.00
Legal-Disc Village Oct 2024
90761
120.00
Legal-Adobe Springs Oct 2024
90762
80.00 Legal-Vineyard Oct 2024
90763
40.00 Legal-Choulamountry Oct 2024
90764
4,661.20
Legal-Reynolds Oct 2024
90765
5,698.60
Legal-Reim St Oct 2024
91370
69.00 Check Total:
157,718.42
V004816
12/12/24
00162630
Alexander, Travis
ALEXANDER TOC CNF 10/22-24 RE
112724TA
10.50 Check Total:
10.50 V005121
12/12/24
00162631
American Eagle Trophies
CHIEF RETIREMENT PLAQUE
12887
255.56
Nametag/plate (Justin)
12969
45.68 Check Total:
301.24
V000087
12/12/24
00162632
American Forensic Nurse Inc
JAN'25 STAND BY FEES
79125
650.00
Check Total:
650.00
V005473
12/12/24
00162633
Angeles, Jonald
ANGELES ICI NARC 10/27-11/01 R
112724JA
74.25 Angeles ICI Narc 10/20-25 RE
112724JA2
74.25 Check Total:
148.50
V000102
12/12/24
00162634
Animal Friends of The Valleys Inc
Animal Control Services Nov24
NOV 2024
10,000.00
Check Total:
10,000.00
V005287
12/12/24
00162635
Anser Advisory Management LLC
PW Insp Fee 10/1 thru 10/31
28514
29,840.00
SWPPP Insp fee 10/1 thru 10/31
28515
16,880.00
NPDES Insp fee 10/1 thru 10/31
28516
8,720.00
Check Total:
55,440.00
V000986
12/12/24
00162636
Axon Enterprises Inc
Add 10 Licenses to Axon
INUS304548
1,656.86
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
37 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
1,656.86
V004305
12/12/24
00162637
Badge Frame Inc
TAXES
076975
-10.41
SWAT WALL ITEMS
076975
119.00
TAXES
076975
10.41 Check Total:
119.00
V005562
12/12/24
00162638
BAM Architecture Studio INC
Project #21029 - Structural
22-140-001-28
128.89
Project #21029 - Structural
22-140-001-28
128.88
Project #21029 - Structural
22-140-001-28
1,031.08
Check Total:
1,288.85
V003953
12/12/24
00162639
Bank of America N.A.
Water bill statement - 11/2024
BOFA 11/2024
292,945.28
Check Total:
292,945.28
V004744
12/12/24
00162640
Bock, Jacob
BOCK SPRVSY 01/12-17/25 CIA
120624JB
412.25
BOCK SPRVSY WK2 1/19-24/25 CIA
120624JB2
412.25
Check Total:
824.50
V005673
12/12/24
00162641
Brady Industries of California LLC
MPD JANITORIAL SUPPLIES
9493797
18.20 Check Total:
18.20 V005875
12/12/24
00162642
Brandon Danley
Work Boots for inspections
B. DANLEY
300.00
Check Total:
300.00
V005772
12/12/24
00162643
Bravo, Isaac
Travel Expense Reim MMASC24
BRAVOMMASC24
435.82
Check Total:
435.82
V004626
12/12/24
00162644
Brieda, Kathryn
BRIEDA HRTS 10/18 REIMB
112724KB
17.33 Check Total:
17.33 V003637
12/12/24
00162645
Brodart Co
Collection Development Books
B6895521
130.00
Check Total:
130.00
V000176
12/12/24
00162646
Busy Bee Electrical Enterprise
Replace burnt wires at
27481
250.00
HALLWAY BY BREAKROOM
27484
609.32
Check Total:
859.32
V000156
12/12/24
00162647
CA Department of Tax & Fee Administration
Q4 Nov 2024 Pre-Pay
CDTFA NOV2024
3.68 Q4 Nov 2024 Pre-Pay
CDTFA NOV2024
0.32 Check Total:
4.00 V000203
12/12/24
00162648
Temcal Development Ctr
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
38 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
OCT '24 FLEET WASH SVCS
1338
398.04
CSD Fleet Wash
1340
34.00 Check Total:
432.04
V004870
12/12/24
00162649
Cameron, Riley
Cameron CA4PE 10/30 REIMB
112724RC
75.71 Check Total:
75.71 T03882
12/12/24
00162650
Caring Hearts of Inland Valley
Refund of rental deposit
80236245
400.00
Check Total:
400.00
V004772
12/12/24
00162651
Cintas First Aid
First Aid Refills PW Yard
5223958553
79.46 First Aid Refills City Hall
5227891235
597.62
First Aid Refills Senior Ctr.
5233063506
850.97
First Aid Refills PW Yard
5236892108
290.69
First Aid Refills Senior Ctr.
5237250906
66.26 Check Total:
1,885.00
V004663
12/12/24
00162652
CivicPlus LLC
CivicRec Software Fees - Nov
324420
252.03
Check Total:
252.03
V005750
12/12/24
00162653
Clifton, Justin
Travel Expense Reim LOCC24
CLIFTONLOCC24
105.99
Check Total:
105.99
V000280
12/12/24
00162654
Computer Alert Systems Inc
Qtrly Sec/Fire Alarm - Sr Ctr
121849
240.00
Qtrly Sec/Fire Alarm - Yth Ctr
121850
300.00
Qtrly Fire Alarm - Com Ctr
121853
165.00
Qtrly Sec Alarm - Cop Cyn
121959
90.00 Qrtly fire alarm monitoring
121984
510.00
Library Fire/Sec Monitoring Q3
122033
360.00
Check Total:
1,665.00
V003164
12/12/24
00162655
Conrad, Anthony
CLEARING CIA
120524AC
-184.25
IACP BOSTON
120524AC
1,214.44
Check Total:
1,030.19
V003621
12/12/24
00162656
Cosco Fire Protection
Annual FM200 insp city hall
1000698664
1,085.00
Check Total:
1,085.00
V002867
12/12/24
00162657
CR&R Inc
street sweeper 12/01-12/31/24
000003404
2,385.09
street sweeper 12/01-12/31/24
000003404
11,191.57
street sweeper 12/01-12/31/24
000003404
4,770.18
Check Total:
18,346.84
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
39 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V004813
12/12/24
00162658
Creed, Aaron
CREED PSPSA 10/14-18 REIMB
112724AC
326.25
Check Total:
326.25
V005294
12/12/24
00162659
Crisp Enterprises Inc
WQMP Printing/Scans
559504
549.46
Check Total:
549.46
V005130
12/12/24
00162660
Cuny, Mark
CUNY PMO INSTRCTR 12/11-13 CIA
112624MC
154.25
CUNY ICI CRM wk2 2/9-2/14 CIA
121024MC2
412.25
Check Total:
566.50
V005893
12/12/24
00162661
Deark E&C Inc
Retention
10041-1
-15,569.00
TSP Amph 113024
10041-1
311,380.00
Check Total:
295,811.00
V000349
12/12/24
00162662
Dell Marketing Lp
28 laptops and docking
10786144167
36,603.52
Check Total:
36,603.52
V004130
12/12/24
00162663
Dickerson McCulloch & Associates LLC
DISPATCHER/ SPVSR PROMOBILITY
400
750.00
Check Total:
750.00
V000380
12/12/24
00162664
Eastern Municipal Water Dist
Warm Springs Pkwy10/9-11/12/24
500089576 11/24
153.09
Check Total:
153.09
T03991
12/12/24
00162665
EHM LLC
RFND BLDG-C-2023-00073
RFND1932
10,000.00
Check Total:
10,000.00
V005775
12/12/24
00162666
Endeavor Video Marketing LLC
BizMatters Vid- HungryDragon
1186
750.00
Promo Video Hungry DragonA
1186A
750.00
Promo video hungry dragonC
1186C
-750.00
Check Total:
750.00
V002902
12/12/24
00162667
Epic Land Solutions
Jackson Ave. Appr.
1124-24030
1,500.00
Check Total:
1,500.00
V000402
12/12/24
00162668
Excel Landscape Inc
LLD 13 Ldscp Mnt
110259
146.96
LLD 17 Ldscp Mnt
110261
219.35
LLD 19 Ldscp Mnt
110262
328.86
General Ldscp Mnt
110264
378.36
Check Total:
1,073.53
V004399
12/12/24
00162669
Fast 5 Jackson 2 LLC
Pool vehicle wash service
7910
450.00
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
40 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
450.00
V000409
12/12/24
00162670
Federal Express Corporation
Postage/Shipping Ground
8-703-48413
29.36 Postage/Shipping Ground
8-703-48413
48.16 Check Total:
77.52 V005007
12/12/24
00162671
France Publications Inc
InterFace ComRE Conf Sponsor
2024-71655
1,500.00
Check Total:
1,500.00
V005830
12/12/24
00162672
Franciscus, Rhiannon
FRANCISCUS COMMTRNG 10/21-25 R
112724RF
190.95
Check Total:
190.95
V002821
12/12/24
00162673
Frontier California Inc
Menifee Dispatch 11/23-12/22
188-0021 11/24
1,033.41
CH Internet 12/1 - 12/31
197-1049 12/24
1,208.06
Annex circuit line
197-2049 11/24
1,040.00
PD Multi Lines 11/28-12/27
197-3542 11/24
460.37
CSD Maxicom Ranch 11/28-12/27
304-0470 11/24
90.79 CALSENSE - CSD 11/25 - 12/24
304-2849 11/24
76.62 CSD Maxicom OBluff 11/25-12/24
304-9149 11/24
76.62 Fire Station 1 to 11/25-12/24
304-9549 11/24
72.29 PD Lines 12/1 - 12/31
304-9560 12/24
298.59
CSD Los Alamos Hls 11/25-12/24
600-9059 11/24
150.61
Alarm MIC 11/28/24-12/27/24
677-1670 11/24
90.79 Fire Line 12/1-12/31
677-5511 12/24
286.04
Police Department 11/25-12/24
677-7289 11/24
295.58
PD Centranet Lines 12/1-12/31
696-3601 12/24
303.21
Fire Line 12/1-12/31
698-1451 12/24
142.42
CSD COSP Fax 11/25-12/24
698-6519 11/24
76.62 PD Pay phone 11/19-12/18
698-8217 11/24
112.24
Alderwood Internet
894-6225 12/24
119.48
PD High Sp Internet 12/1-12/31
9266050506 12/24
122.15
Fire Circuit 11/25-12/24
RTO-0069 11/24
57.40 Check Total:
6,113.29
V003823
12/12/24
00162674
Gallagher, Shigeko
Senior Line Dancing - Nov
DG1124
781.20
Check Total:
781.20
V003564
12/12/24
00162675
Garcia, Miguel
Reimb: Chpln Wimberly shdwbx
120324MG
140.00
Reimb: Chpln Eagleman shdwbx
120324MG
140.00
GARCIA MODULE A 1/5-1/10 CIA
120624MG
412.25
GARCIA MODULE B 1/26-1/30 CIA
121024MG
326.25
Check Total:
1,018.50
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
41 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V000443
12/12/24
00162676
Gardner Company Inc
Library HVAC Repairs
106013
604.71
Check Total:
604.71
V000837
12/12/24
00162677
Glenn A Rick Engineering & Development Co
Madison Ave Str 8/31-9/27/24
0104080
4,190.00
MHS Rd Widening 8/31-9/27
0104538
135.00
Traffic Eng Support 8/31-9/27
0104543
10,530.00
Citywide Signal Mod 8/31-9/27
0104544
5,100.00
Traffic Signal Opt 8/31-9/27
0104544
5,100.00
NTMP - 8/31-9/27/24
0104544
4,945.00
Priority Traffic Sig 8/31-9/27
0104544
1,350.00
Traffic Eng Support 9/28-10/25
0104871
11,745.00
Citywide Signal Mod 9/28-10/25
0104872
5,900.00
Traffic Signal Opt 9/28-10/25
0104872
6,035.00
NTMP - 9/28/24-10/25/24
0104872
6,015.00
Priority Traffic Sig9/28-10/25
0104872
1,350.00
Madison Ave St Impv 9/28-10/25
0104986
6,410.00
Madison Ave Bridge 7/27-8/30
18099(29)
1,411.66
Madison Ave Str 7/27-8/30/24
18099(29)
30,376.39
Madison Ave Str 8/31-9/27/24
18099(30)
10,421.41
Madison Ave St Impv 9/28-10/25
18099(31)
32,953.51
Check Total:
143,967.97
V004273
12/12/24
00162678
Rancho Ford Inc
Fleet Repair for 22-09
3279771
190.00
Check Total:
190.00
V000460
12/12/24
00162679
Granicus Inc
Short-term vacation rental
193741
975.78
Check Total:
975.78
V000501
12/12/24
00162680
Health and Human Resources Center Inc
Employee Assistance Program
E0333749
1,059.15
Check Total:
1,059.15
V004827
12/12/24
00162681
Walker, Robert
Band-Festival of Trees
1300
2,200.00
Check Total:
2,200.00
V003934
12/12/24
00162682
Howroyd Wright Employment Agency Inc
Denise Pennell AppleOne
01-6980453
212.80
Michelle Owens AppleOne
01-6980454
936.32
Denise Pennell AppleOne
01-6994551
212.80
Michelle Owens AppleOne
01-6994552
702.24
Yancy Romano AppleOne
01-6994954
799.00
Alejandra Ramirez AppleOne
01-6994955
1,021.44
Denise Pennell AppleOne
01-6998124
212.80
Michelle Owens AppleOne
01-6998125
921.69
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
42 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Yancy Romano AppleOne
01-6998530
1,436.40
Alejandra Ramirez AppleOne
01-6998531
1,276.80
Michelle Owens AppleOne
01-7002923
687.61
Yancy Romano AppleOne
01-7003315
849.87
Alejandra Ramirez AppleOne
01-7003316
766.08
Check Total:
10,035.85
V005749
12/12/24
00162683
HR Green Pacific Inc
Plan Chk Fees thru Oct 25th
181160
5,020.13
Plan Chk Fees thru 10/2024 T&M
181161
2,977.75
Check Total:
7,997.88
V004641
12/12/24
00162684
Murrieta Partnership Inc
MIC Mgmt. Q2 FY24/25
1263
7,500.00
Check Total:
7,500.00
V004886
12/12/24
00162685
Industrial Door Group Inc
Replace RR door closer - SC
24-801655
2,103.62
Check Total:
2,103.62
V003632
12/12/24
00162686
Ingram Library Services Inc
Collection Development
84968676
80.31 Collection Development Books
85147061
1,408.02
Check Total:
1,488.33
V003868
12/12/24
00162687
Interwest Consulting Group
Plan Review Fees
471397
1,242.50
Plan Review Fees
91401
430.00
Check Total:
1,672.50
V005898
12/12/24
00162688
Iris Group Holdings LLC
Semi-Annual Inergen Inspection
156547369
882.50
Semi-Annual Pre-Action
156547370
392.50
Check Total:
1,275.00
V004541
12/12/24
00162689
Jackson, Dawnn
JACKSON MMASC 11/12-11/15 CIA
120624DJ
-256.75
JACKSON MMASC 11/12-11/15 REIM
120624DJ
1,362.61
Check Total:
1,105.86
V005758
12/12/24
00162690
Jennifer Rees
FOT Characters & Balloon Arch
90 955.00
Check Total:
955.00
V005703
12/12/24
00162691
Justin Bishop
Gym Floor & equip cleaning PD
3105
675.00
HALLWAY TILE CLEAN/SEAL
3112
1,093.30
Check Total:
1,768.30
V000562
12/12/24
00162692
KC Graphics
MUNICIPAL CODE CITE BOOKS
41890
642.98
Check Total:
642.98
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
43 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V004877
12/12/24
00162693
Lawson, Stephanie
LAWSON MMASC 11/12-11/15 CIA
120624SL
-256.75
LAWSON MMASC 11/12-11/15 REIMB
120624SL
1,317.61
Check Total:
1,060.86
V000606
12/12/24
00162694
Lloyd Pest Control
Dec Lib Pest Control Srvcs
8682446
144.00
city hall pest control
8682469
150.00
MIC pest control
8683396
95.00 PW Yard pest control
8683469
46.00 Check Total:
435.00
V004361
12/12/24
00162695
M Pino & Associates Inc
Fees for CCW NOV '24
3705
5,520.00
Check Total:
5,520.00
V005361
12/12/24
00162696
Marin, Ryan
MARIN DRE 1/20-24/25 CIA
121024RM
326.25
MARIN DRE 1/26-31/25 CIA
121024RM2
412.25
Check Total:
738.50
V004517
12/12/24
00162697
Matthews, Jared
MATTHEWS DRE 1/20-24/25 CIA
120624JM
326.25
MATTHEWS DRE 1/26-31/25 CIA
120624JM2
412.25
Check Total:
738.50
V004513
12/12/24
00162698
Meadows, Jeremy
MARIN ARIDE 9/4-9/6 REIMB
103024RM
116.00
CR Entry correction
103024RMC
-116.00
Meadows CIL FSPV 10/20-22 REIM
120624JM
38.25 Check Total:
38.25 V004682
12/12/24
00162699
Michael Baker International Inc
Land Dev Review thru 10/31/24
1232118
12,442.45
Plan Check Svs thru 10/31/24
1232119
73,513.56
Check Total:
85,956.01
V005837
12/12/24
00162700
Michael Sullivan & Associates LLP
Legal Services
1252890
678.50
Legal Services
1252891
177.00
Legal Services
1252892
29.50 Check Total:
885.00
V002978
12/12/24
00162701
Moll, Norbert
MOLL OISFS 1/13-15/25 CIA
120624NM
154.25
Check Total:
154.25
V005696
12/12/24
00162702
Monument Row
Heirloom Ct ROW Srvc 1/1-1/31
1935
497.50
Heirloom Ct ROW Srvc 7/1-9/30
2500
550.00
Check Total:
1,047.50
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
44 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V005696
12/12/24
00162703
Monument Row
Heirloom Ct ROW Srvc 1/1-1/31
1935
243.75
Heirloom Ct ROW Srvc 2/1-6/30
2011
2,056.25
Check Total:
2,300.00
V005209
12/12/24
00162704
Murrieta Automotive Company
Automall Sign Maint/Prog Nov24
95158
1,012.11
Check Total:
1,012.11
T03989
12/12/24
00162705
Nayla LLC
Grading Cash Security Refund
RFND1930
2,000.00
Check Total:
2,000.00
T03990
12/12/24
00162706
Nutmeg / Washington Development LP
Precise grade security refund
RFND1931
54,500.00
Check Total:
54,500.00
V004746
12/12/24
00162707
NV5 Inc
Project #10044 PW Generator
000000400237
625.00
Project #10044 PW Generator
000000400237
1,875.00
Check Total:
2,500.00
V004471
12/12/24
00162708
Omega Print
Bus. Cards - Clifton
31234
141.38
BUSINESS CARDS (4)
38219
435.00
Bus. Cards - Clifton
38866
76.13 Check Total:
652.51
V000763
12/12/24
00162709
Poletti, Gustavo A
Sr Chair Yoga & Tai Chi - Oct
GP1024
1,876.00
Sr Chair Yoga & Tai Chi - Nov
GP1124
1,083.60
Check Total:
2,959.60
V004733
12/12/24
00162710
Power, Evan
Power TOC CNF 10/21-24 REIM
121024EP
10.50 Check Total:
10.50 V005487
12/12/24
00162711
Preston, Jarad
PRESTON ICI DV 1/12-1/17 CIA
120624JP
412.25
Check Total:
412.25
V005291
12/12/24
00162712
Priority Building Services LLC
Library monthly janitorial
94629
5,315.76
PD Janitorial Svcs NOV'24
94630
8,511.85
Com Ctr Custodial Srvc - Nov
94631
2,480.90
Yth Ctr Custodial Srvc - Nov
94631
2,362.91
Sr Ctr Custodial Srvc - Nov
94631
2,953.89
Alderwood Custodial Srvc - Nov
94631
1,015.85
Check Total:
22,641.16
V002755
12/12/24
00162713
Prudential Overall Supply
Uniform service
132270819
59.16 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
45 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Uniform service
132275468
59.16 Uniform service
132278973
56.61 Uniform service
132281313
56.61 Uniform service
132284810
56.61 Uniform service
132286035
56.61 Uniform service
132287205
56.61 PW uniform service
132288546
81.84 Check Total:
483.21
V000817
12/12/24
00162714
Rancho California Water District
CSD Irrigation Oct-Nov
3052100 11/24
174.91
CSD Irrigation Oct-Nov
3052101 11/24
995.84
CSD Irrigation Oct-Nov
3052102 11/24
757.14
CSD Irrigation Oct-Nov
3052468 11/24
508.77
CSD Irrigation Oct-Nov
3052616 11/24
53.67 CSD Irrigation Oct-Nov
3052617 11/24
865.52
CSD Irrigation Oct-Nov
3052630 11/24
418.04
CSD Irrigation Oct-Nov
3052826 11/24
513.38
CSD Irrigation Oct-Nov
3052913 11/24
1,809.87
CSD Irrigation Oct-Nov
3052914 11/24
747.27
CSD Irrigation Oct-Nov
3053453 11/24
955.12
CSD Irrigation Oct-Nov
3053454 11/24
612.89
CSD Irrigation Oct-Nov
3053858 11/24
1,135.24
CSD Irrigation Oct-Nov
3053859 11/24
998.74
CSD Irrigation Oct-Nov
3053860 11/24
484.50
CSD Irrigation Oct-Nov
3053861 11/24
653.07
CSD Irrigation Oct-Nov
3054001 11/24
774.17
CSD Irrigation Oct-Nov
3054002 11/24
327.34
CSD Irrigation Oct-Nov
3054127 11/24
1,410.07
CSD Irrigation Oct-Nov
3054385 11/24
210.34
CSD Irrigation Oct-Nov
3054398 11/24
683.09
CSD Irrigation Oct-Nov
3054472 11/24
649.98
CSD Irrigation Oct-Nov
3054473 11/24
53.67 CSD Irrigation Oct-Nov
3054475 11/24
79.99 CSD Irrigation Oct-Nov
3054525 11/24
273.12
CSD Irrigation Oct-Nov
3054526 11/24
818.91
CSD Irrigation Oct-Nov
3054527 11/24
1,003.27
CSD Irrigation Oct-Nov
3054528 11/24
1,137.87
CSD Irrigation Oct-Nov
3054529 11/24
1,605.39
Check Total:
20,711.18
V000817
12/12/24
00162715
Rancho California Water District
APN 9093000438 CFD 89-5 Sp Tax
CFD 89-5 24/25
9,511.84
Check Total:
9,511.84
V000840
12/12/24
00162716
Rightway Site Services Inc
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
46 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
PW Yard portable restroom
406989
509.38
Check Total:
509.38
V003095
12/12/24
00162717
Riverside County
MR24-5734 EXAM
MURR PD 2024-11
1,200.00
Check Total:
1,200.00
V003095
12/12/24
00162718
Riverside County
Rivco Economic Summit Spons.
RCES2024-04
1,000.00
Check Total:
1,000.00
V004477
12/12/24
00162719
Riverside County Treasurer-Tax Collector
MIC 24/25 Tax Bill-Neyroblast
2024003938473
122.32
Check Total:
122.32
V004975
12/12/24
00162720
Romero, Rachel
HR Neo-GOV Conf. 2024 Romero
HRNEOGOVROMER
266.85
Check Total:
266.85
V000878
12/12/24
00162721
RSG Inc
COMPLIANCE MONITORING 24/25
12650
2,118.75
SB 341 Report
12671
643.75
Check Total:
2,762.50
V000909
12/12/24
00162722
San Diego Police Eqt
Elite BP Vests (4)
663423
4,023.75
Check Total:
4,023.75
V000887
12/12/24
00162723
SB & O Inc
Murrieta Hot Springs 7/15-9/15
924007
13,217.28
Check Total:
13,217.28
V004734
12/12/24
00162724
SC Commercial LLC
Fuel Delivery for 11/25/24
IN-0000018422
6,411.57
Check Total:
6,411.57
V005120
12/12/24
00162725
Seltzer Caplan McMahon Vitek
Consulting, Representational
477299
2,594.15
Check Total:
2,594.15
V004402
12/12/24
00162726
Sforzini, Brent
SFORZINI SLI 4 1/8-11 CIA
112724BS2
240.25
SFORZINI INTAFF 1/20-23 CIA
121024BS
240.25
Check Total:
480.50
T03874
12/12/24
00162727
Shoup Legal
Rental Deposit Refund
160233
300.00
Check Total:
300.00
V000965
12/12/24
00162728
Stericycle Inc
10/22, 10/24, 11/08 P/UPS
8009030898
522.60
Check Total:
522.60
V004938
12/12/24
00162729
SoCal Wax Shop Inc
NOV '24 MONTH RENTAL
73549
45.00 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
47 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
45.00 V000947
12/12/24
00162730
Southern CA Edison
Weeping Willow TC1
3655074 12/24
96.67 Check Total:
96.67 V000946
12/12/24
00162731
Southern CA Edison Company
10/21-11/19/24 HM
0245686 11/24
237.64
Electric - Eq Park Oct-Nov
0502992 11/24
420.59
Electric - General Oct-Nov
0502992 11/24
5,401.94
Electric - 37000 Ruth Ellen
2377011 11/24
17,646.42
Electric - 40644 Cal Oaks
5863785 11/24
2,338.36
10/21-11/19/24 UNIT A
7060397 11/24
6,210.64
Check Total:
32,255.59
V000952
12/12/24
00162732
DS Waters of America Inc
Sr Ctr, Yth Ctr Water
15848523 112224
178.75
Check Total:
178.75
V000194
12/12/24
00162733
State of California DOJ
Live Scan Services HR
774278
1,024.00
Check Total:
1,024.00
V005578
12/12/24
00162734
SVA Architects INC
Architectural design services
62857
38,896.80
Professional Services Fee,
62857
25,438.00
Check Total:
64,334.80
V000893
12/12/24
00162735
SWRCB State Water Resources Co
SWRCB MS4 Permit Fee 7/1-6/30
SW-0302313
45,494.00
Check Total:
45,494.00
V005514
12/12/24
00162736
Temecula Plantscape
Mthly maintenance Dec 2024
4943
410.00
Check Total:
410.00
V005916
12/12/24
00162737
Terror Tours LLC
Week 1 Payment
002
11,245.50
Week 2 Payment
003
11,245.50
Check Total:
22,491.00
T03641
12/12/24
00162738
Tesla Energy Operations Inc
RFND BLDG-RPVSI-2024-00195
RFND3925
49.73 RFND BLDG-RPVSI-2024-00195
RFND3925
124.31
RFND BLDG-RPVSI-2024-00195
RFND3925
136.74
Check Total:
310.78
V005638
12/12/24
00162739
The Alchemy Group Inc
On-Call Consulting Serv Nov24
MURRIETA-1102024
5,000.00
On-Call Consulting Serv Sep24
MURRIETA-902024
5,000.00
Check Total:
10,000.00
V000759
12/12/24
00162740
The Pitney Bowes Bank Inc
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
48 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Postage Replenishment-NOV 2024
NOV2024PITNEY
2.07 Postage Replenishment-NOV 2024
NOV2024PITNEY
8.94 Postage Replenishment-NOV 2024
NOV2024PITNEY
20.25 Postage Replenishment-NOV 2024
NOV2024PITNEY
625.62
Postage Replenishment-NOV 2024
NOV2024PITNEY
193.63
Postage Replenishment-NOV 2024
NOV2024PITNEY
1.38 Postage Replenishment-NOV 2024
NOV2024PITNEY
145.47
Postage Replenishment-NOV 2024
NOV2024PITNEY
0.69 Postage Replenishment-NOV 2024
NOV2024PITNEY
34.50 Postage Replenishment-NOV 2024
NOV2024PITNEY
0.97 Check Total:
1,033.52
V005567
12/12/24
00162741
Tier 1 Investigations LLC
M. IRVINE BACKGROUND -MPD
1127
1,250.00
Check Total:
1,250.00
V004736
12/12/24
00162742
TireHub LLC
16 TIRES FOR PD FLEET
45322622
2,136.30
CR Entry correction
45322622C
-2,136.30
17 TIRES FOR PD FLEET
46358474
2,243.38
Check Total:
2,243.38
V005918
12/12/24
00162743
Town Square Publications LLC
Chamber publication ads
308716
2,590.00
Check Total:
2,590.00
V005032
12/12/24
00162744
Townsend Public Affairs
Grant Writing Consulting Dec24
22632
10,500.00
Check Total:
10,500.00
V004568
12/12/24
00162745
TransUnion Risk and Alternative Data Solutions Inc
TLO NOV '24
913081-202411-1
707.70
TLO NOV '24
913081-202411-1A
280.50
CR Entry correction
913081-202411-1C
-707.70
Check Total:
280.50
V001040
12/12/24
00162746
U S Bank National Association
Cal Card 11/2024
USBANK 11/24
39.47 Cal Card 11/2024
USBANK 11/24
1,981.28
Cal Card 11/2024
USBANK 11/24
1,555.80
Cal Card 11/2024
USBANK 11/24
3,010.85
Cal Card 11/2024
USBANK 11/24
476.17
Cal Card 11/2024
USBANK 11/24
1,162.05
Cal Card 11/2024
USBANK 11/24
580.95
Cal Card 11/2024
USBANK 11/24
22,934.50
Cal Card 11/2024
USBANK 11/24
34,225.89
Cal Card 11/2024
USBANK 11/24
7,635.36
Cal Card 11/2024
USBANK 11/24
4,104.81
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
49 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Cal Card 11/2024
USBANK 11/24
96.82 Cal Card 11/2024
USBANK 11/24
381.45
Cal Card 11/2024
USBANK 11/24
4,190.89
Cal Card 11/2024
USBANK 11/24
1,629.78
Cal Card 11/2024
USBANK 11/24
1,256.72
Cal Card 11/2024
USBANK 11/24
4,486.62
Cal Card 11/2024
USBANK 11/24
11,618.90
Cal Card 11/2024
USBANK 11/24
1,124.76
Cal Card 11/2024
USBANK 11/24
8,907.73
Cal Card 11/2024
USBANK 11/24
60.88 Cal Card 11/2024
USBANK 11/24
12,675.80
Cal Card 11/2024
USBANK 11/24
7,001.22
Cal Card 11/2024
USBANK 11/24
5,517.01
Cal Card 11/2024
USBANK 11/24
3,924.47
Check Total:
140,580.18
V001057
12/12/24
00162747
United Towing Services Inc
Tow of PD Unit 16-04
66040
65.00 Tow & tire svc PD Unit 19-19
66550
130.00
TIRE SVC 14-09 / JMP SVC 14-06
66555
130.00
Tow of PD Unit 20-01
66811
65.00 Check Total:
390.00
V005088
12/12/24
00162748
Velazquez, Eric
Velazquez ICI ACA 12/17-20 CIA
112624EV
240.25
Check Total:
240.25
V002822
12/12/24
00162749
Cellco Partnership
Eng Cellphone Srvc 10/29-11/28
9979829990
123.15
PW Maint wireless provider
9979829991
457.42
Facilities wireless provider
9979829991
207.70
Mthly cell charge Oct29-Nov28
9979829993
387.22
Mthly Chrgs Nov24
9979829994
60.03 CSTIEHL 10/29-11/28
9979829995
41.57 Check Total:
1,277.09
V002822
12/12/24
00162750
Cellco Partnership
11/02-12/01 00001
6100121983
6.60 Check Total:
6.60 V004884
12/12/24
00162751
Vrooman, Dylan
VROOMAN PSPSA 10/14-18 REIMB
112724DV
326.25
Check Total:
326.25
V003570
12/12/24
00162752
Whittington, Melissa
Whittington SLI 5 1/22-25 CIA
121024MW
240.25
Check Total:
240.25
V004837
12/12/24
00162753
Wilson, Bryce
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
50 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Travel Expense Reim MMASC24
WILSONMMASC24
527.82
Check Total:
527.82
V001135
12/12/24
00162754
JK Miklin Inc
Two (2) staff work desks for
24123
1,827.00
Freight
24123
400.00
Check Total:
2,227.00
V005275
12/12/24
00162755
Yunex LLC
Citywide Advance Loop Survey
5610003699
22,995.00
Check Total:
22,995.00
V005430
12/12/24
00162756
Zelon McQuain, Debra L.
Dance, Stretch & Restore - Dec
DM1124
176.40
Check Total:
176.40
V003131
12/13/24
00162757
Aflac
PAYROLL 2401240
2232/2401240
2,358.95
PAYROLL 2401240
2232/2401240
371.85
PAYROLL 2401240
2232/2401240
24.78 PAYROLL 2401240
2232/2401240
707.40
PAYROLL 2401240
2232/2401240
331.10
PAYROLL 2401240
2232/2401240
169.74
PAYROLL 2401240
2232/2401240
128.64
PAYROLL 2401240
2232/2401240
109.86
PAYROLL 2401240
2234/2401240
1,000.20
PAYROLL 2401240
2234/2401240
140.78
PAYROLL 2401240
2234/2401240
17.01 PAYROLL 2401240
2234/2401240
36.30 PAYROLL 2401240
2234/2401240
36.23 PAYROLL 2401240
2234/2401240
77.74 PAYROLL 2401240
2234/2401240
118.82
Check Total:
5,629.40
V000698
12/13/24
00162758
National Peace Officers & Firefighters
PAYROLL 2401240
2250/2401240
62.00 Check Total:
62.00 V000773
12/13/24
00162759
Pre-Paid Legal Services Inc
PAYROLL 2401240
2600/2401240
245.10
PAYROLL 2401240
2600/2401240
51.80 PAYROLL 2401240
2600/2401240
67.75 PAYROLL 2401240
2600/2401240
57.80 Check Total:
422.45
V000958
12/13/24
00162760
Standard Insurance Company RV
PAYROLL 2401240
2237/2401240
1,261.59
Rounding
2237/2401240
1.26 PAYROLL 2401240
2237/2401240
317.93
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
51 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
PAYROLL 2401240
2237/2401240
2.98 PAYROLL 2401240
2237/2401240
252.09
PAYROLL 2401240
2237/2401240
107.78
PAYROLL 2401240
2237/2401240
41.41 PAYROLL 2401240
2237/2401240
56.48 PAYROLL 2401240
2237/2401240
6.74 PAYROLL 2401240
2237/2401240
5.50 PAYROLL 2401240
2238/2401240
199.28
PAYROLL 2401240
2238/2401240
97.48 PAYROLL 2401240
2238/2401240
0.59 PAYROLL 2401240
2238/2401240
184.27
PAYROLL 2401240
2238/2401240
37.68 PAYROLL 2401240
2238/2401240
8.76 PAYROLL 2401240
2238/2401240
8.48 PAYROLL 2401240
2238/2401240
4.24 PAYROLL 2401240
2239/2401240
29.18 PAYROLL 2401240
2239/2401240
4.16 PAYROLL 2401240
2239/2401240
0.14 PAYROLL 2401240
2239/2401240
7.71 PAYROLL 2401240
2239/2401240
3.20 PAYROLL 2401240
2239/2401240
1.60 PAYROLL 2401240
2245/2401240
152.85
PAYROLL 2401240
2245/2401240
73.96 PAYROLL 2401240
2245/2401240
0.51 PAYROLL 2401240
2245/2401240
47.54 PAYROLL 2401240
2245/2401240
7.70 PAYROLL 2401240
2245/2401240
6.44 PAYROLL 2401240
2245/2401240
5.24 PAYROLL 2401240
2245/2401240
0.88 PAYROLL 2401240
2245/2401240
1.74 PAYROLL 2401240
2246/2401240
9.98 PAYROLL 2401240
2246/2401240
7.52 PAYROLL 2401240
2246/2401240
0.01 PAYROLL 2401240
2246/2401240
2.79 PAYROLL 2401240
2247/2401240
29.32 PAYROLL 2401240
2247/2401240
2.44 PAYROLL 2401240
2247/2401240
28.48 PAYROLL 2401240
2247/2401240
1.76 PAYROLL 2401240
2247/2401240
0.34 PAYROLL 2401240
2247/2401240
1.22 Check Total:
3,021.25
V003638
12/13/24
00162761
U.S. Bank Trustee For PARS/ARS 6746022400
PAYROLL 2401240
1401/2401240
15.13 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
52 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
PAYROLL 2401240
1401/2401240
119.18
PAYROLL 2401240
1401/2401240
111.35
PAYROLL 2401240
2401/2401240
72.17 PAYROLL 2401240
2401/2401240
568.78
PAYROLL 2401240
2401/2401240
531.31
Check Total:
1,417.92
V000284
12/13/24
00162762
Washington National Ins Co
PAYROLL 2401240
2236/2401240
92.55 Check Total:
92.55 V005865
12/13/24
00162763
Washington State Council of Fire Fighters
PAYROLL 2401240
1184/2401240
1,200.00
PAYROLL 2401240
1184/2401240
4,600.00
PAYROLL 2401240
2184/2401240
145.06
PAYROLL 2401240
2184/2401240
1,155.69
PAYROLL 2401240
2184/2401240
4,499.25
Check Total:
11,600.00
V005378
12/19/24
00162764
Aleshire & Wynder LLP
Legal-General Nov 2024
91567
5,177.69
Legal-Sp Proj Nov 2024
91568
5,400.00
Legal-Litigation Nov 2024
91569
1,366.31
Legal-Pers/HR Nov 2024
91570
4,984.00
Legal-Planning Nov 2024
91571
2,499.40
Legal-Finance Nov 2024
91572
1,360.00
Legal-Asses Dist Nov 2024
91573
918.00
Legal-Police Nov 2024
91574
2,482.00
Legal-Code Enf Nov 2024
91575
2,926.50
Legal-Housing Nov 2024
91576
34.00 Legal-Fran/Cable Nov 2024
91577
1,258.00
Legal-Risk Nov 2024
91578
27.50 Legal-Reim Dev Nov 2024
91579
3,400.00
Legal-Econ Dec Nov 2024
91580
408.00
Legal-Comm Serv Nov 2024
91581
1,624.00
Check Total:
33,865.40
V000075
12/19/24
00162765
Allied Traffic & Eqt Rentals
traffic signs & equipment
94887
521.57
Check Total:
521.57
V005229
12/19/24
00162766
American Fence Company Inc
Temp Fence - Equestrian Oct.
2589185
249.00
Check Total:
249.00
V000093
12/19/24
00162767
American Tower Corporation
Radio Tower Lease-December
4773300
1,315.43
Check Total:
1,315.43
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
53 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V000176
12/19/24
00162768
Busy Bee Electrical Enterprise
Electrical work - PD Lockers
27486
14,249.51
Check Total:
14,249.51
V000203
12/19/24
00162769
Temcal Development Ctr
Pool vehicle wash service
1348
22.00 Pool vehicle wash service
1350
18.00 Pool vehicle wash service
1351
17.00 Check Total:
57.00 V005537
12/19/24
00162770
Can Do Productions INC
DJ service for CSD events ARP
122024
350.00
Check Total:
350.00
V004677
12/19/24
00162771
Cantrell, Tina
Senior Chair Exercise - Nov
1124TC
308.00
Check Total:
308.00
V004972
12/19/24
00162772
Chandler Asset Management Inc.
Investment Management Services
2411MURRIETA
3,826.18
Investment Management Services
2411MURRIETA
3.54 Investment Management Services
2411MURRIETA
63.61 Investment Management Services
2411MURRIETA
261.78
Investment Management Services
2411MURRIETA
11.96 Investment Management Services
2411MURRIETA
51.51 Investment Management Services
2411MURRIETA
45.48 Investment Management Services
2411MURRIETA
54.75 Investment Management Services
2411MURRIETA
189.23
Investment Management Services
2411MURRIETA
158.50
Investment Management Services
2411MURRIETA
332.38
Investment Management Services
2411MURRIETA
108.21
Investment Management Services
2411MURRIETA
57.20 Investment Management Services
2411MURRIETA
332.27
Investment Management Services
2411MURRIETA
6.23 Investment Management Services
2411MURRIETA
8.11 Investment Management Services
2411MURRIETA
83.90 Investment Management Services
2411MURRIETA
39.12 Investment Management Services
2411MURRIETA
1.40 Investment Management Services
2411MURRIETA
2.19 Investment Management Services
2411MURRIETA
0.27 Investment Management Services
2411MURRIETA
3.51 Investment Management Services
2411MURRIETA
0.10 Investment Management Services
2411MURRIETA
1.87 Investment Management Services
2411MURRIETA
0.57 Investment Management Services
2411MURRIETA
4.15 Investment Management Services
2411MURRIETA
0.66 Investment Management Services
2411MURRIETA
38.48 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
54 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Investment Management Services
2411MURRIETA
0.03 Investment Management Services
2411MURRIETA
0.97 Investment Management Services
2411MURRIETA
0.36 Investment Management Services
2411MURRIETA
11.22 Investment Management Services
2411MURRIETA
3.60 Investment Management Services
2411MURRIETA
2.51 Investment Management Services
2411MURRIETA
6.74 Investment Management Services
2411MURRIETA
5.80 Investment Management Services
2411MURRIETA
15.13 Investment Management Services
2411MURRIETA
0.21 Investment Management Services
2411MURRIETA
8.09 Investment Management Services
2411MURRIETA
0.12 Investment Management Services
2411MURRIETA
15.97 Investment Management Services
2411MURRIETA
0.77 Investment Management Services
2411MURRIETA
7.99 Investment Management Services
2411MURRIETA
0.46 Investment Management Services
2411MURRIETA
0.34 Investment Management Services
2411MURRIETA
362.31
Investment Management Services
2411MURRIETA
327.51
Investment Management Services
2411MURRIETA
170.62
Investment Management Services
2411MURRIETA
59.57 Investment Management Services
2411MURRIETA
127.84
Investment Management Services
2411MURRIETA
0.10 Investment Management Services
2411MURRIETA
29.54 Investment Management Services
2411MURRIETA
60.14 Investment Management Services
2411MURRIETA
23.60 Investment Management Services
2411MURRIETA
4.15 Investment Management Services
2411MURRIETA
0.01 Investment Management Services
2411MURRIETA
8.11 Investment Management Services
2411MURRIETA
0.02 Investment Management Services
2411MURRIETA
287.04
Investment Management Services
2411MURRIETA
0.49 Investment Management Services
2411MURRIETA
3.09 Investment Management Services
2411MURRIETA
4.67 Investment Management Services
2411MURRIETA
36.71 Investment Management Services
2411MURRIETA
4.85 Investment Management Services
2411MURRIETA
10.76 Investment Management Services
2411MURRIETA
55.87 Investment Management Services
2411MURRIETA
176.65
Investment Management Services
2411MURRIETA
0.13 Investment Management Services
2411MURRIETA
66.47 Investment Management Services
2411MURRIETA
11.71 Investment Management Services
2411MURRIETA
64.13 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
55 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Investment Management Services
2411MURRIETA
32.95 Investment Management Services
2411MURRIETA
93.21 Investment Management Services
2411MURRIETA
15.36 Check Total:
7,805.08
V005492
12/19/24
00162773
Complete Office of California Inc
Annex Paper Order 8x11
4197507-0
499.82
Check Total:
499.82
V004754
12/19/24
00162774
Occupational Health Centers of California
New Employee Physical Phillips
85166901
186.00
Check Total:
186.00
V003092
12/19/24
00162775
Crafco Inc
cold patch asphalt
9403356274
4,351.88
Check Total:
4,351.88
V004728
12/19/24
00162776
Crime Scene Steri-Clean LLC
MR24-6090 CLEAN UP
589
900.00
Check Total:
900.00
V005294
12/19/24
00162777
Crisp Enterprises Inc
Plans for Firefighters Park
561944
117.18
Check Total:
117.18
V000314
12/19/24
00162778
CRH California Water Inc
S3-Reverse Osmosis-December
1443375
54.74 S2-Reverse Osmosis-December
1443376
56.76 S1-Reverse Osmosis-December
1443377
56.76 S4-Reverse Osmosis-December
1443576
44.64 S5-Reverse Osmosis-December
1443577
44.64 Check Total:
257.54
V005821
12/19/24
00162779
Cumming Management Group Inc
Labor Compliance Srvcs 113024
160111
195.00
Check Total:
195.00
V005130
12/19/24
00162780
Cuny, Mark
CUNY ICI CRM INV 2/2-2/7 CIA
121024MC
412.25
CUNY ICI CRM INV 2/2-2/7 CIA
121724MC
412.25
Check Total:
824.50
V000337
12/19/24
00162781
Data Ticket Inc
Nov 2024 - Data Ticket
172795
421.95
Check Total:
421.95
V000322
12/19/24
00162782
DBX Inc
Wash/weeping proj retention
R703-4R
28,534.10
Check Total:
28,534.10
V004802
12/19/24
00162783
Enterprise Fleet Management Inc
GF Vehicle Maint 12/1 - 12/31
FBN5194341
4,380.70
CSD Veh Lease/Int 12/1-12/31
FBN5194341
525.26
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
56 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
CSD Veh Lease 12/1-12/31
FBN5194341
7,530.21
GF Veh Lease/Int 12/1-12/31
FBN5194341
1,200.15
GF Vehicle Lease 12/1-12/31
FBN5194341
9,328.74
Fire Veh Lease/Int 12/1-12/31
FBN5194341
1,286.32
Fire Vehicle Lease 12/1-12/31
FBN5194341
1,579.84
Fire Veh Lease 12/1-12/31
FBN5194341
5,137.77
CSD Support Maint 12/1 - 12/31
FBN5194341
1,870.52
Check Total:
32,839.51
V000402
12/19/24
00162784
Excel Landscape Inc
LLD 10 Ldscp Mnt
109521
70.15 LLD 19 Ldscp Mnt
109523
1,250.53
LLD 20 Ldscp Mnt
109524
1,124.32
Exempt Ldscp Mnt
109578
2,283.14
Exempt Ldscp Mnt
109579
273.31
General Ldscp Mnt
109580
407.97
Zone B Ldscp Mnt
109581
588.43
Zone F Ldscp Mnt
109582
543.49
LLD 8 Ldscp Mnt
109583
193.50
LLD 12 Ldscp Mnt
109584
279.75
LLD 16 Ldscp Mnt
109585
743.35
General Ldscp Mnt
109748
2,419.86
LLD 21 Ldscp Mnt
109750
170.00
LLD 16 Ldscp Mnt
110215
9,200.00
Zone B Ldscp Mnt
110286
416.83
LLD 19 Ldscp Mnt
110287
2,281.73
Check Total:
22,246.36
V004399
12/19/24
00162785
Fast 5 Jackson 2 LLC
OCT '24 FLEET WASH SVCS
7836
681.00
OCT '24 FLEET WASH SVCS
7836A
681.00
CR Entry correction
7836C
-681.00
NOV '24 FLEET WASHES
7908
789.00
Check Total:
1,470.00
V002821
12/19/24
00162786
Frontier California Inc
County of Riv 12/5-1/4
197-0631 12/24
232.60
PSEC B/UP CRCT 12/01-12/31/24
197-0886 12/24
1,027.36
Fire Lines 12/4 -1/3
679-7612 12/24
224.60
CSD Maxicom Sycamore 12/7-1/6
698-4403 12/24
72.29 Check Total:
1,556.85
V003564
12/19/24
00162787
Garcia, Miguel
GARCIA NARC 2/16-2/20 CIA
121724MG
326.25
Check Total:
326.25
V000837
12/19/24
00162788
Glenn A Rick Engineering & Development Co
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
57 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Citywide Slurry Seal 8/31-9/27
0104536
2,297.50
Fire Station 1 7/27-8/30/24
19728(19)
785.00
Check Total:
3,082.50
V003904
12/19/24
00162789
Helix Environmental Planning Inc
Mitigation Coordination
123459
2,250.00
Mitigation Coordination
123884
2,437.50
Check Total:
4,687.50
V004827
12/19/24
00162790
Walker, Robert
Sound - Festival of Trees
1301
800.00
Add'l sound-Festival of Trees
1301
650.00
Check Total:
1,450.00
V005436
12/19/24
00162791
Inland Fleet Solutions Inc
B4-Electrical & Transfer Case
8438
1,193.23
Check Total:
1,193.23
T03767
12/19/24
00162792
iPermit, LLC
RFND INSP BLDG-MSI-2024-00027
RFND3923
101.60
Check Total:
101.60
V005854
12/19/24
00162793
James, Garrett
GARRETT NARC 2/2-2/7 CIA
121724JG
412.25
Check Total:
412.25
V005758
12/19/24
00162794
Jennifer Rees
Characters & Balloon Arch FOT
0619
815.00
Check Total:
815.00
V005180
12/19/24
00162795
Larsen, Peter
LARSEN TC WK1 11/11-21 REIMB
121724PL
85.21 LARSEN TC WK2 11/18-21 REIMB
121724PL2
64.36 Check Total:
149.57
V000606
12/19/24
00162796
Lloyd Pest Control
Pest Control - Copper Canyon
8684222
65.00 Check Total:
65.00 V000582
12/19/24
00162797
LN Curtis & Sons
(72) SCBA Equipment
PINV950999
760,249.33
Check Total:
760,249.33
V000624
12/19/24
00162798
Maasberg, Laura C
Senior Zumba - Nov 2024
1124LM
201.60
Check Total:
201.60
V004741
12/19/24
00162799
Mendoza, Roland Neil M
TE REIMB CSMFO 11/14-11/17
MENDOZA-NOV2024
222.74
Check Total:
222.74
V004682
12/19/24
00162800
Michael Baker International Inc
Menifee Rd St Imprv thru 11/3
1231171
3,917.71
Check Total:
3,917.71
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
58 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V004814
12/19/24
00162801
Miranda, Lorena
MIRANDA NARC 2/2-2/7 CIA
121624LM
412.25
Miranda ICI HMCD 10/13-18 REIM
121724LM
74.25 Miranda ICI HMCD 10/21-25 REIM
121724LM2
22.00 Check Total:
508.50
V005362
12/19/24
00162802
Mulligan, Michael
Mulligan TRFFC 9/9-9/12 REIMB
100124MMR
64.58 Check Total:
64.58 V005209
12/19/24
00162803
Murrieta Automotive Company
Automall Sign Maint/ProgOct24A
95157A
1,012.11
Automall Sign Maint/ProgOct24C
95157AC
-1,012.11
Automall Sign Maint/Prog Dec24
95159
1,012.11
Check Total:
1,012.11
V003147
12/19/24
00162804
Murrieta VIP Florist Inc
City Hall Tree Decorating
010612
217.50
Check Total:
217.50
V004885
12/19/24
00162805
National Safety Compliance Inc
Certified Drug Testing
98077
281.85
Other-Special Dept Expenditure
98929
0.00 Certified Drug Testing
98929
247.85
Check Total:
529.70
V004471
12/19/24
00162806
Omega Print
MURRA BUSINESS CARDS
29302
70.69 Business Cards - Brann
38653
46.22 Business Cards A. Acevedo HR
39121
76.13 Check Total:
193.04
V005759
12/19/24
00162807
Onyx Paving Company INC
Retention Payable
24-016-R
44,581.93
Check Total:
44,581.93
V005465
12/19/24
00162808
Pencilbox LLC
Photographer - Tree Lighting
2024134
475.00
Check Total:
475.00
V002755
12/19/24
00162809
Prudential Overall Supply
PW uniform service
132289711
81.84 Check Total:
81.84 V000817
12/19/24
00162812
Rancho California Water District
CSD irrigation Nov-Dec
3028416 12/24
118.30
CSD irrigation Nov-Dec
3028630 12/24
150.67
CSD irrigation Nov-Dec
3028642 12/24
49.29 CSD irrigation Nov-Dec
3028810 12/24
276.53
CSD irrigation Nov-Dec
3028891 12/24
435.64
CSD irrigation Nov-Dec
3028894 12/24
240.55
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
59 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
CSD irrigation Nov-Dec
3028895 12/24
68.75 CSD irrigation Nov-Dec
3029150 12/24
102.01
CSD irrigation Nov-Dec
3029151 12/24
77.04 CSD irrigation Nov-Dec
3029152 12/24
218.38
CSD irrigation Nov-Dec
3029153 12/24
942.87
CSD irrigation Nov-Dec
3029389 12/24
119.96
CSD irrigation Nov-Dec
3029390 12/24
1,294.37
CSD irrigation Nov-Dec
3029391 12/24
175.68
CSD irrigation Nov-Dec
3029527 12/24
144.11
CSD irrigation Nov-Dec
3029528 12/24
134.96
CSD irrigation Nov-Dec
3029700 12/24
77.85 CSD irrigation Nov-Dec
3029701 12/24
26.98 CSD irrigation Nov-Dec
3029831 12/24
95.06 CSD irrigation Nov-Dec
3029988 12/24
123.93
CSD irrigation Nov-Dec
3029989 12/24
122.38
CSD irrigation Nov-Dec
3030152 12/24
50.25 CSD irrigation Nov-Dec
3030153 12/24
187.72
CSD irrigation Nov-Dec
3030340 12/24
111.74
CSD irrigation Nov-Dec
3030341 12/24
118.39
CSD irrigation Nov-Dec
3030353 12/24
128.88
CSD irrigation Nov-Dec
3030509 12/24
160.30
CSD irrigation Nov-Dec
3030624 12-24
50.10 CSD irrigation Nov-Dec
3030927 12/24
82.20 CSD Irrigation Oct-Nov
3047339 11/24
1,368.43
CSD Irrigation Oct-Nov
3050742 11/24
630.55
CSD Irrigation Oct-Nov
3050743 11/24
939.86
CSD Irrigation Oct-Nov
3051051 11/24
1,124.66
CSD Irrigation Oct-Nov
3051253 11/24
1,148.80
CSD Irrigation Oct-Nov
3051254 11/24
2,798.31
CSD Irrigation Oct-Nov
3051255 11/24
388.50
CSD Irrigation Oct-Nov
3051257 11/24
347.12
CSD Irrigation Oct-Nov
3051915 11/24
289.87
CSD Irrigation Oct-Nov
3052009 11/24
893.94
CSD Irrigation Oct-Nov
3052098 11/24
146.43
CSD Irrigation Oct-Nov
3053123 11/24
1,619.82
CSD Irrigation Oct-Nov
3053190 11/24
188.87
CSD Irrigation Oct-Nov
3053191 11/24
401.97
CSD Irrigation Oct-Nov
3053303 11/24
864.47
CSD Irrigation Oct-Nov
3054530 11/24
729.25
CSD Irrigation Oct-Nov
3054531 11/24
899.07
CSD Irrigation Oct-Nov
3055105 11/24
1,154.08
CSD Irrigation Oct-Nov
3055106 11/24
144.65
CSD Irrigation Oct-Nov
3055136 11/24
235.58
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
60 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
CSD Irrigation Oct-Nov
3055164 11/24
111.04
CSD Irrigation Oct-Nov
3055177 11/24
144.65
CSD Irrigation Oct-Nov
3055178 11/24
39.99 CSD Irrigation Oct-Nov
3055696 11/24
255.02
CSD Irrigation Oct-Nov
3056096 11/24
2,903.62
CSD Irrigation Oct-Nov
3056101 11/24
671.60
CSD Irrigation Oct-Nov
3056244 11/24
1,647.28
CSD Irrigation Oct-Nov
3056245 11/24
718.77
CSD Irrigation Oct-Nov
3056247 11/24
351.13
CSD Irrigation Oct-Nov
3056248 11/24
2,632.02
CSD Irrigation Oct-Nov
3056249 11/24
1,702.14
CSD Irrigation Oct-Nov
3056257 11/24
111.04
CSD Irrigation Oct-Nov
3056260 11/24
410.67
CSD Irrigation Oct-Nov
3056261 11/24
785.01
CSD Irrigation Oct-Nov
3056501 11/24
953.49
CSD Irrigation Oct-Nov
3056811 11/24
53.67 CSD Irrigation Oct-Nov
3057635 11/24
53.67 CSD Irrigation Oct-Nov
3057636 11/24
222.07
CSD Irrigation Oct-Nov
3057647 11/24
596.11
CSD Irrigation Oct-Nov
3057650 11/24
331.80
CSD Irrigation Oct-Nov
3057651 11/24
643.81
CSD Irrigation Oct-Nov
3057652 11/24
144.65
CSD Irrigation Oct-Nov
3063320 11/24
81.17 Check Total:
37,763.54
V003095
12/19/24
00162813
Riverside County
April-June 2024 Code Enf
IN1019608
1,306.88
COSP Pool Health Permit
IN1027799
200.00
Check Total:
1,506.88
V000946
12/19/24
00162814
Southern CA Edison Company
city hall EV charging station
5816947 12/24
11,116.96
Sr Ctr EV charging station
5926172 12/24
8,601.32
Warm Spgs Pkwy street light
6796273 12/24
47.85 city hall electric
7475262 12/24
5,462.91
Jeff annex electric
9857352 12/24
941.74
Check Total:
26,170.78
V000194
12/19/24
00162815
State of California DOJ
OCT '24 LIVE SCANS
773043
2,661.00
OCT '24 BLOOD ALC ANALYSIS
778795
560.00
Check Total:
3,221.00
V000160
12/19/24
00162816
Boncor Water Systems LLC
Admin Reverse Osmosis-December
915580 12/24
49.50 Check Total:
49.50 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
61 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
V004978
12/19/24
00162817
US TelePacific Corp
Redundant Internet
183480520-0
660.25
Redundant Internet
183480520-0
872.97
Check Total:
1,533.22
V001040
12/19/24
00162818
U S Bank National Association
Admin Fee TABS 2017A
7557024
4,070.00
Check Total:
4,070.00
V001071
12/19/24
00162819
Verizon Business Serv
City Hall LD 11/1-11/30
07563296
82.97 Prks Rec CalOaks LD 11/1-11/30
07686245
0.84 Fire Station 1 LD 11/1-11/30
07686246
1.13 Fire Station 2 LD 11/1-11/30
07686247
0.56 PD 911 LD 11/1-11/30
07686248
47.39 Check Total:
132.89
V002822
12/19/24
00162820
Cellco Partnership
IT WiFi 11/5-12/4
6100328072
100.07
SEPT 29-OCT 28 Tablet Service
9977401458
40.04 CSD Direct Connects Oct-Nov
9979829988
1,248.19
iPads for B&S Inspectors
9979829989
175.79
Verizon Oct29-Nov28 2024
9979829992
669.28
Check Total:
2,233.37
V001127
12/19/24
00162821
Willdan Engineering
Fire Plan Check-November Svc
002-32405
10,703.28
Check Total:
10,703.28
V001128
12/19/24
00162822
Willdan Financial Services
LLD 1 Levy
010-60791
428.96
LLD 2 Levy
010-60791
282.72
LLD 3 Levy
010-60791
215.59
LLD 4 Levy
010-60791
272.40
LLD 5 Levy
010-60791
248.52
LLD 6 Levy
010-60791
247.28
LLD 7 Levy
010-60791
253.06
LLD 8 Levy
010-60791
220.19
LLD 9 Levy
010-60791
230.00
LLD 10 Levy
010-60791
411.90
LLD 11 Levy
010-60791
287.67
LLD 12 Levy
010-60791
692.42
LLD 13 Levy
010-60791
335.13
LLD 14 Levy
010-60791
280.20
LLD 15 Levy
010-60791
394.28
LLD 16 Levy
010-60791
447.37
LLD 17 Levy
010-60791
260.87
LLD 18 Levy
010-60791
240.25
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
62 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
LLD 19 Levy
010-60791
324.64
LLD 20 Levy
010-60791
243.65
LLD 21 Levy
010-60791
376.61
LLD 22 Levy
010-60791
227.33
LLD 23 Levy
010-60791
263.65
LLD 24 Levy
010-60791
209.91
LLD 25 Levy
010-60791
213.05
LLD 26 Levy
010-60791
206.25
LLD 27 Levy
010-60791
204.67
LLD 28 Levy
010-60791
195.11
LLD 29 Levy
010-60791
160.79
LLD 31 Levy
010-60791
167.55
Mthly CSD Park Tax Admin
010-60792
2,739.22
Check Total:
11,281.24
V005319
12/26/24
00162823
Self Insured Services Company
PAYROLL 2401250
1115/2401250
22,898.34
COBRA 2401250
1115/2401250
1,552.50
PAYROLL 2401250
1115/2401250
6,054.75
PAYROLL 2401250
1115/2401250
6,624.00
PAYROLL 2401250
1115/2401250
2,484.00
PAYROLL 2401250
1115/2401250
1,179.90
PAYROLL 2401250
1115/2401250
1,469.70
PAYROLL 2401250
1115/2401250
63.14 PAYROLL 2401250
1115/2401250
5.17 PAYROLL 2401250
1115/2401250
207.00
PAYROLL 2401250
1115/2401250
1,138.50
Check Total:
43,677.00
V000184
12/26/24
00162824
CA Assoc of Prof Firefighters
PAYROLL 2401250
1130/2401250
192.00
PAYROLL 2401250
1130/2401250
736.00
PAYROLL 2401250
2130/2401250
2.81 PAYROLL 2401250
2130/2401250
162.00
PAYROLL 2401250
2130/2401250
618.19
Check Total:
1,711.00
V000201
12/26/24
00162825
California Law Enforcement Assoc
PAYROLL 2401250
1132/2401250
1,638.00
PAYROLL 2401250
1132/2401250
331.50
PAYROLL 2401250
2132/2401250
1,071.63
PAYROLL 2401250
2132/2401250
188.99
PAYROLL 2401250
2132/2401250
1.88 Check Total:
3,232.00
V004779
12/26/24
00162826
Larsen, Kaylee
ADPP DEC.24 - Larsen
LARSEN/DEC.24
4,841.00
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
63 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
4,841.00
V004287
12/26/24
00162827
Moss, Lori
Benefit Medical Moss-Jan25
MOSS/JAN25
695.00
Check Total:
695.00
V005134
12/26/24
00162828
Schumaker, Zach
ADPP DEC.24 - Schumaker
SCHUM/DEC.24
5,106.00
Check Total:
5,106.00
V000959
12/26/24
00162829
Standard Insurance
PAYROLL 2401250
1030/2401250
2,712.33
PAYROLL 2401250
1030/2401250
839.81
PAYROLL 2401250
1030/2401250
1,763.51
PAYROLL 2401250
1030/2401250
345.64
PAYROLL 2401250
1030/2401250
160.20
PAYROLL 2401250
1030/2401250
187.09
PAYROLL 2401250
1030/2401250
17.29 PAYROLL 2401250
1030/2401250
2.83 PAYROLL 2401250
1030/2401250
39.30 PAYROLL 2401250
1030/2401250
190.49
PAYROLL 2401250
1134/2401250
7,220.41
PAYROLL 2401250
1134/2401250
1,538.08
PAYROLL 2401250
1134/2401250
1,076.50
PAYROLL 2401250
1134/2401250
1,075.89
PAYROLL 2401250
1134/2401250
546.34
PAYROLL 2401250
1134/2401250
654.84
PAYROLL 2401250
1134/2401250
41.48 PAYROLL 2401250
1134/2401250
3.40 PAYROLL 2401250
1134/2401250
117.00
PAYROLL 2401250
1134/2401250
618.51
PAYROLL 2401250
1140/2401250
1,804.62
PAYROLL 2401250
1140/2401250
384.42
PAYROLL 2401250
1140/2401250
269.07
PAYROLL 2401250
1140/2401250
268.89
PAYROLL 2401250
1140/2401250
136.53
PAYROLL 2401250
1140/2401250
163.65
PAYROLL 2401250
1140/2401250
10.37 PAYROLL 2401250
1140/2401250
0.85 PAYROLL 2401250
1140/2401250
29.24 PAYROLL 2401250
1140/2401250
154.60
PAYROLL 2401250
1150/2401250
502.23
PAYROLL 2401250
1150/2401250
155.52
PAYROLL 2401250
1150/2401250
326.49
PAYROLL 2401250
1150/2401250
64.00 PAYROLL 2401250
1150/2401250
29.64 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
64 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
PAYROLL 2401250
1150/2401250
34.64 PAYROLL 2401250
1150/2401250
3.20 PAYROLL 2401250
1150/2401250
0.52 PAYROLL 2401250
1150/2401250
9.03 PAYROLL 2401250
1150/2401250
35.26 Contract Srvcs-Other
PEA/2401250
15.75 Check Total:
23,549.46
V003638
12/26/24
00162830
U.S. Bank Trustee For PARS/ARS 6746022400
PAYROLL 2401250
1401/2401250
93.89 PAYROLL 2401250
1401/2401250
68.47 PAYROLL 2401250
1401/2401250
107.84
PAYROLL 2401250
2401/2401250
447.80
PAYROLL 2401250
2401/2401250
326.93
PAYROLL 2401250
2401/2401250
514.63
Check Total:
1,559.56
V001077
12/26/24
00162831
Vierstra, Judith
Vierstra Medical January 2025
VIERSTRA/JAN25
1,808.31
Check Total:
1,808.31
V001082
12/26/24
00162832
Vision Service Plan CA
PAYROLL 2401250
1125/2401250
8,703.88
COBRA 2401250
1125/2401250
553.28
PAYROLL 2401250
1125/2401250
2,272.40
PAYROLL 2401250
1125/2401250
2,489.76
PAYROLL 2401250
1125/2401250
948.48
PAYROLL 2401250
1125/2401250
450.53
PAYROLL 2401250
1125/2401250
561.18
PAYROLL 2401250
1125/2401250
24.11 PAYROLL 2401250
1125/2401250
1.98 PAYROLL 2401250
1125/2401250
79.04 PAYROLL 2401250
1125/2401250
434.72
Check Total:
16,519.36
V005865
12/26/24
00162833
Washington State Council of Fire Fighters
PAYROLL 2401250
1184/2401250
1,200.00
PAYROLL 2401250
1184/2401250
4,600.00
PAYROLL 2401250
2184/2401250
7.43 PAYROLL 2401250
2184/2401250
1,200.00
PAYROLL 2401250
2184/2401250
4,592.57
Check Total:
11,600.00
V000020
12/27/24
00162834
A T & T
PD FAX LD 11/10-12/09
000022714325
0.26 PD 83HCQS359 11/13-12/12
000022738859
631.56
CH 83HCQS-038 LD 11/13-12/12
000022739424
485.94
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
65 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
FS 4 HCQS-373 11/13-12/12
000022739595
165.96
FS 3 HCQS-380 11/13-12/12
000022739597
165.96
CH 83HCQS-038 11/13-12/12
000022739599
165.96
Check Total:
1,615.64
V003581
12/27/24
00162835
Airgas USA LLC
S1-Oxygen Bottle Rental-Nov
5512808456
144.15
S2-Oxygen Bottle Rental-Nov
5512808596
169.29
S3-Oxygen Bottle Rental-Nov
5512808755
301.14
S4-Oxygen Bottle Rental-Nov
5512808905
81.57 S5-Oxygen Bottle Rental-Nov
5512809045
92.00 S4-3 CL Oxygen Delivered
9156226577
105.51
Check Total:
893.66
V005378
12/27/24
00162836
Aleshire & Wynder LLP
Legal-Library Nov2024
91582
116.00
Legal-PW Nov 2024
91583
2,754.00
Legal-Fire Nov 2024
91584
4,250.00
Legal-City Clerk Nov 2024
91585
15,162.60
Legal-Disc Vill Nov 2024
91586
280.00
Legal-Adobe Sp Nov 2024
91587
80.00 Legal-Choula Nov 2024
91588
249.20
LEgal-Reynolds Nov 2024
91589
581.20
Check Total:
23,473.00
V000073
12/27/24
00162837
Alliance Propane Inc
S4-162 Gal Propane
26764
621.63
Check Total:
621.63
V000075
12/27/24
00162838
Allied Traffic & Eqt Rentals
traffic signs & equipment
94935
554.63
Check Total:
554.63
V000076
12/27/24
00162839
AllStar Fire Equipment Inc
(1) Turnout Gear Pants & Suspe
241017-A
1,781.87
Check Total:
1,781.87
V005121
12/27/24
00162840
American Eagle Trophies
Turnout Gear Locker Nameplate
12917
19.58 Check Total:
19.58 V004833
12/27/24
00162841
Architerra Inc.
LANDSCAPE/ON CALL SERVICES
32978
5,571.98
Check Total:
5,571.98
V005191
12/27/24
00162842
AT&T Corp.
S5-Internet Service-November
76X12102024
123.72
Check Total:
123.72
V000122
12/27/24
00162843
Powersports Unlimited Inc
24-14 SVC/RPR
48583
1,400.74
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
66 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
19-15 RPR/SVC
48597
1,774.37
Check Total:
3,175.11
V003637
12/27/24
00162844
Brodart Co
Collection Development
B6903505
370.91
Collection Development
B6904171
1,423.00
Check Total:
1,793.91
V000176
12/27/24
00162845
Busy Bee Electrical Enterprise
Busy Bee Electric is being
27488
485.00
Check Total:
485.00
V000189
12/27/24
00162846
CA Dept of Conservation
July-Sep 2024 SMIP Fee
JUL-SEP2024SMIP
4,240.48
5% Withheld -Seismic Education
JUL-SEP2024SMIP
-212.02
Check Total:
4,028.46
V005693
12/27/24
00162847
Capital Construction Inc
S2 Courtyard Window Replace
2229
7,373.00
S2 Apparatus Bay Window Replac
2230
8,240.00
Check Total:
15,613.00
V005425
12/27/24
00162848
Chavez, Diego
CALPELRA2024 DC
CALPELRA2024 DC
299.09
CALPELRA Conference 2024
CALPELRA24 CHAVE
331.58
CR Entry correction
CALPELRA24CHAVE
-331.58
Check Total:
299.09
V000182
12/27/24
00162849
CSMFO
Professional Member - Mendoza
012224
60.00 Management Member - Carcamo
012224
150.00
Management Member - Terry
012224
150.00
Management Member - Lopez
012224
150.00
Professional Member - Benson
012224
60.00 Professional Member - Johnson
012224
60.00 Check Total:
630.00
V005467
12/27/24
00162850
D&W Consulting Inc
Weed Abatement Service
2024-2009
4,892.00
Check Total:
4,892.00
V005256
12/27/24
00162851
Disability Access Consultants LLC
ADA Consultation Services
24-329
4,400.00
Check Total:
4,400.00
V005923
12/27/24
00162852
Edward Dosamantes
SCBA apparatus & radio labels
0195
4,528.17
Check Total:
4,528.17
V000402
12/27/24
00162853
Excel Landscape Inc
Sykes Ranch - Dirt Removal
109006
1,320.66
General Ldscp Mnt
110285
16,237.20
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
67 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
17,557.86
V004399
12/27/24
00162854
Fast 5 Jackson 2 LLC
Fire Fleet Wash Service
7835
151.00
Fleet Carwash-November
7909
163.00
Check Total:
314.00
V002821
12/27/24
00162855
Frontier California Inc
CSD Carlton Oaks 12/10-1/9
304-2854 12/24
150.61
CSD Town Hall Main 12/10-1/9
461-4354 12/24
519.68
CSD COSP Modem 12/10 -1/09
698-1294 12/24
76.62 Elevator phone
698-6230 12/24
59.12 Fire 1 12/10-1/9
894-1564 12/24
90.79 Check Total:
896.82
V005880
12/27/24
00162856
Hazzard Backflow Inc
Backflow testing for FY 24/25
40488
1,620.00
Backflow testing for FY 24/25
40589
1,420.00
Check Total:
3,040.00
V004971
12/27/24
00162857
Herring, Sue Ann
Reimb-Grant Workshop Mileage
12262024SAH
70.35 Check Total:
70.35 V004886
12/27/24
00162858
Industrial Door Group Inc
Repair SC men's restroom door
24-801595
305.75
Rollup Door Diagnostic
24-801656
586.50
Door motor swap Library
24-801657
1,240.75
Library Door Repair 11/18
24-801661
750.00
Library Door Repair 11/6
24-801662
750.00
Check Total:
3,633.00
V003632
12/27/24
00162859
Ingram Library Services Inc
Collection Development
85236629
70.85 Check Total:
70.85 V004724
12/27/24
00162860
Inland Empire Media Group Inc
Advertising
INV52651
2,095.00
Check Total:
2,095.00
V005436
12/27/24
00162861
Inland Fleet Solutions Inc
E4-Foam Pump & Serpentine Belt
8000
3,037.73
E4-Starter Replaced
8468
1,012.02
E3R-Multiplex Elect Module
8469
6,118.11
Check Total:
10,167.86
V005897
12/27/24
00162862
Innovative Light Designs
City tree decorating
2973
3,000.00
Check Total:
3,000.00
V005779
12/27/24
00162863
J. Harris Industrial Water Treatment Inc
DI Tank Rental & Exchange
2224606
192.17
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
68 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
192.17
V005805
12/27/24
00162864
Kathleen M Stocks
Library Art Class 12/4
000001
600.00
Check Total:
600.00
V005180
12/27/24
00162865
Larsen, Peter
Larsen MTR SCH 10/28-11/1REIMB
121724PL3
109.86
Larsen MTR SCH 11/4-8 REIMB
121724PL4
106.02
Check Total:
215.88
T03992
12/27/24
00162866
Lauren Osorio
Refund of recreation class
80538016
27.54 Check Total:
27.54 V004878
12/27/24
00162867
Leitch, Reed
LEITCH ICI 11/12-11/15 REIMB
121824RL
240.25
Check Total:
240.25
V000604
12/27/24
00162868
Life Assist Inc
CERT Moulage Kit
1534276
99.99 FY23 CERT Grant-Moulage
1534276
650.00
Check Total:
749.99
V000606
12/27/24
00162869
Lloyd Pest Control
Amphitheater - Pest Srvc July
8520566
80.00 Check Total:
80.00 V000582
12/27/24
00162870
LN Curtis & Sons
Fire Investigator SCBA equip
PINV952397
8,792.44
Check Total:
8,792.44
V004682
12/27/24
00162871
Michael Baker International Inc
FY 24/25 On-call consulting
1229798
5,690.00
Check Total:
5,690.00
V005831
12/27/24
00162872
Millsten Enterprises Inc
Oak Terrace Retention
13250
-2,669.85
Oak Terrace Nov 2024
13250
53,397.00
Monte Vista Retention
13250
-598.50
Palomar Retention
13250
-43.52
Palomar Park Nov 2024
13250
870.35
Monte Vista Park Nov 2024
13250
11,970.00
Check Total:
62,925.48
V004782
12/27/24
00162873
Auto Parts Pros LLC
Fuel-Small Engine Tools
140603
652.28
Antifreeze & Window Wash
141328
157.42
Toy Hauler Trailer Gen.Battery
141755
72.13 Check Total:
881.83
V004471
12/27/24
00162874
Omega Print
Business Cards-Macalinao
38598
46.22 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
69 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
BUSINESS CARDS (5)
39098
380.63
MEADOWS, J. BUSINESS CARDS
39217
76.13 BAKER, T. BUSINESS CARDS
39239
76.13 DURRANT, J. BUSINESS CARDS
39263
76.13 Check Total:
655.24
V005291
12/27/24
00162875
Priority Building Services LLC
Cleaning of TSP dressing rooms
94502
150.00
Aug Mnthly CC Custodial Srvc
94940
2,480.90
Mthly Yth Ctr Custodial Srvc
94940
2,362.91
Mthly Sr Ctr Custodial Srvc
94940
2,953.89
Mthly Alderwood Custodial Srvc
94940
1,015.82
Jul Mnthly CC Custodial Srvc
94941
2,480.90
Mthly Yth Ctr Custodial Srvc
94941
2,362.91
Mthly Sr Ctr Custodial Srvc
94941
2,953.89
Mthly Alderwood Custodial Srvc
94941
1,015.82
Check Total:
17,777.04
V002755
12/27/24
00162876
Prudential Overall Supply
PW uniform service
132290889
81.84 Check Total:
81.84 V000817
12/27/24
00162877
Rancho California Water District
S5 Water 11/15-12/16/24
3054003 12/24
83.10 S5-Irrigation 11/15-12/16/24
3054004 12/24
55.46 Check Total:
138.56
V005885
12/27/24
00162878
Renes Commercial Management
S4-Gopher/Squirrel Control-Nov
11-24
275.00
Check Total:
275.00
V005919
12/27/24
00162879
ReNewell Fleet Service LLC
E3-Dryer Assembly
3592
1,602.58
E5-Air Brake Hoses & Clamps
3919
311.37
Check Total:
1,913.95
V004218
12/27/24
00162880
Goldman, Ronald A
Murrieta Hills Project
324
1,095.00
The Vineyards
521
345.00
Check Total:
1,440.00
V000878
12/27/24
00162881
RSG Inc
Successor Agency 11/2024
12670
1,031.25
Check Total:
1,031.25
V003264
12/27/24
00162882
Safeway Sign Company
Street name signs
58336
140.79
Check Total:
140.79
V004734
12/27/24
00162883
SC Commercial LLC
S2-371 Gal Diesel Fuel
2758336-IN
1,871.95
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
70 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
S3-257 Gal Diesel Fuel
IN-0000031838
1,380.71
S1-504 Gal Diesel Fuel
IN-0000032757
2,371.24
Check Total:
5,623.90
V004734
12/27/24
00162884
SC Commercial LLC
Fuel Delivery for 12/09/24
IN-0000028926
5,545.25
Check Total:
5,545.25
V000946
12/27/24
00162885
Southern CA Edison Company
traffic control street lights
1006988 12/24
9,128.13
S5-Electric 11/23-12/23/24
1391480 12/24
539.22
Mech Shop Elect-11/15-12/14/24
2272173 12/24
465.94
LS-3 street lights
3038848 12/24
1,839.60
S4-Electric 11/12-12/10/24
5585422 12/24
1,405.23
S4-Electric-11/12-12/10/24
585422 12/24
1,405.23
PW1 - Street Lights
6718878 12/24
4,164.83
LOCAL A - Street Lights
6718878 12/24
1,471.43
LOCAL B - Street Lights
6718878 12/24
3,267.40
LOCAL C - Street Lights
6718878 12/24
297.97
LOCAL D - Street Lights
6718878 12/24
1,101.41
LOCAL E - Street Lights
6718878 12/24
298.88
LOCAL F - Street Lights
6718878 12/24
131.06
LOCAL H - Street Lights
6718878 12/24
514.13
LOCAL I - Street Lights
6718878 12/24
243.28
LLD 1 - Street Lights
6718878 12/24
470.57
LLD 2 - Street Lights
6718878 12/24
178.89
LLD 3 - Street Lights
6718878 12/24
19.70 LLD 4 - Street Lights
6718878 12/24
160.07
LLD 5 - Street Lights
6718878 12/24
128.07
LLD 6 - Street Lights
6718878 12/24
110.82
LLD 7 - Street Lights
6718878 12/24
111.05
LLD 8 - Street Lights
6718878 12/24
273.34
LLD 9 - Street Lights
6718878 12/24
60.47 LLD 10 - Street Lights
6718878 12/24
373.43
LLD 11 - Street Lights
6718878 12/24
235.05
LLD 12 - Street Lights
6718878 12/24
572.66
LLD 13 - Street Lights
6718878 12/24
182.21
LLD 14 - Street Lights
6718878 12/24
108.61
LLD 15 - Street Lights
6718878 12/24
16.71 LLD 16 - Street Lights
6718878 12/24
260.30
LLD 17 - Street Lights
6718878 12/24
83.27 LLD 18 - Street Lights
6718878 12/24
96.04 LLD 19 - Street Lights
6718878 12/24
182.21
LLD 20 - Street Lights
6718878 12/24
91.85 LLD 21 - Street Lights
6718878 12/24
298.44
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
71 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
LLD 22 - Street Lights
6718878 12/24
8.33 LLD 23 - Street Lights
6718878 12/24
131.54
LLD 24 - Street Lights
6718878 12/24
43.86 LLD 25 - Street Lights
6718878 12/24
78.44 LLD 26 - Street Lights
6718878 12/24
31.24 LLD 27 - Street Lights
6718878 12/24
70.13 LLD 28 - Street Lights
6718878 12/24
24.60 PW2 - Street Lights
6718878 12/24
15,618.15
LS-3/TC-1 street lights
8079776 12/24
492.83
Check Total:
46,786.62
V000952
12/27/24
00162886
DS Waters of America Inc
PW Yard bottled water
9790311 112724
259.79
Check Total:
259.79
V004678
12/27/24
00162887
Signal Hill Auto Enterprises Inc.
All Stations Janitorial Supply
081091
423.77
Check Total:
423.77
V004715
12/27/24
00162888
California Newspapers Partnership
NIB-21029 MIC Tenant Improveme
0011700541
414.98
CCB Notice
0011702296
382.93
PH Notice CDBG
0011702301
245.81
Check Total:
1,043.72
V003414
12/27/24
00162889
The Radar Shop Inc
RADAR/LIDAR RECERT
25787
2,052.00
Check Total:
2,052.00
V005434
12/27/24
00162890
California Multi-Agency Support Services
UAS TRAINING K. MEYER
2566
406.81
UAS Training K.Meyer
2566A
395.00
CR TO CORRECT AMOUNT
2566C
-406.81
Check Total:
395.00
V005242
12/27/24
00162891
Trilogy Medwaste West LLC
Medical Waste Pickup-November
1654237
659.52
Check Total:
659.52
V001040
12/27/24
00162892
U S Bank National Association
Voyager Fuel-City Nov2024
8693347712448
2,098.85
Voyager Fuel-Fire Nov2024
8693349042448
3,859.64
Voyager Fuel-PD Nov2024
8693349122448
4,334.49
Check Total:
10,292.98
V005088
12/27/24
00162893
Velazquez, Eric
VELAZQUEZ IVSS 11/3-11/6 REI
121824EV
240.25
Check Total:
240.25
V002822
12/27/24
00162894
Cellco Partnership
Wireless Defibrillator Svc-Nov
6100052437
90.74 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
72 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
Check Total:
90.74 V004913
12/27/24
00162895
VertiGIS North America Ltd.
VertGIS- Subscription
IN-VGNA-00007661
16,100.00
Check Total:
16,100.00
V001090
12/27/24
00162896
Calmat Co
asphalt materials
2453387
429.23
Check Total:
429.23
V001100
12/27/24
00162897
Waste Management Inland Valley
JUL-SEP 2024 Waste Mgmt Fees
JUL-
12,114.52
12% Franchise Fee
JUL-
-1,453.74
Check Total:
10,660.78
V001109
12/27/24
00162898
West Coast Arborists Inc
CSD Tree Trimming Srvcs
222842
36,687.05
LLD 18 Tree Trimming Srvcs
222845
2,142.40
Check Total:
38,829.45
V001122
12/27/24
00162899
Westrux International Inc
B4-Door Strip & Hood Latches
01P194610
1,134.52
B$-Pressure Protection Valve
04P271644
83.19 Check Total:
1,217.71
V001128
12/27/24
00162900
Willdan Financial Services
LRB 2020A CDIAC FY24
010-59917
600.00
WRCOG 2020A CDIAC FY24
010-60575
65.64 WRCOG 2020A CDIAC FY24
010-60575
20.75 WRCOG 2020A CDIAC FY24
010-60575
46.43 WRCOG 2020A CDIAC FY24
010-60575
4.25 WRCOG 2020A CDIAC FY24
010-60575
15.05 WRCOG 2020A CDIAC FY24
010-60575
4.23 WRCOG 2020A CDIAC FY24
010-60575
1.68 WRCOG 2020A CDIAC FY24
010-60575
7.23 WRCOG 2020A CDIAC FY24
010-60575
6.70 WRCOG 2020A CDIAC FY24
010-60575
2.53 WRCOG 2020A CDIAC FY24
010-60575
0.30 WRCOG 2020A CDIAC FY24
010-60575
2.28 WRCOG 2020A CDIAC FY24
010-60575
1.73 WRCOG 2020A CDIAC FY24
010-60575
1.58 WRCOG 2020A CDIAC FY24
010-60575
1.73 WRCOG 2020A CDIAC FY24
010-60575
3.73 WRCOG 2020A CDIAC FY24
010-60575
0.85 WRCOG 2020A CDIAC FY24
010-60575
5.30 WRCOG 2020A CDIAC FY24
010-60575
7.10 WRCOG 2020A CDIAC FY24
010-60575
15.28 WRCOG 2020A CDIAC FY24
010-60575
5.15 User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
73 Amount Paid
Description
Inv #
Vendor
Date
Check #
Check Register
City of Murrieta
WRCOG 2020A CDIAC FY24
010-60575
1.83 WRCOG 2020A CDIAC FY24
010-60575
0.28 WRCOG 2020A CDIAC FY24
010-60575
7.33 WRCOG 2020A CDIAC FY24
010-60575
1.83 WRCOG 2020A CDIAC FY24
010-60575
1.38 WRCOG 2020A CDIAC FY24
010-60575
4.53 WRCOG 2020A CDIAC FY24
010-60575
1.55 WRCOG 2020A CDIAC FY24
010-60575
4.88 WRCOG 2020A CDIAC FY24
010-60575
0.15 WRCOG 2020A CDIAC FY24
010-60575
2.20 WRCOG 2020A CDIAC FY24
010-60575
0.73 WRCOG 2020A CDIAC FY24
010-60575
1.30 WRCOG 2020A CDIAC FY24
010-60575
0.68 WRCOG 2020A CDIAC FY24
010-60575
1.13 WRCOG 2020A CDIAC FY24
010-60575
0.68 TABS 2017A CDIAC FY24
010-60575
250.00
TABS 2017B CDIAC FY24
010-60575
250.00
LRB 2020A CDIAC FY24
010-60575
250.00
CFD 2000-1 CDIAC FY24
010-60575
1,007.50
CFD 2001-1A CDIAC FY24
010-60575
987.50
CFD 2001-1B CDIAC FY24
010-60575
980.00
CFD 2003-1 CDIAC FY24
010-60575
1,050.00
CFD 2003-2 CDIAC FY24
010-60575
975.00
CFD 2005-5A CDIAC FY24
010-60575
950.00
CFD 2005-5B CDIAC FY24
010-60575
950.00
Check Total:
8,500.00
1193
3,650,833.94
Invoice Count:
Grand Total:
User:
01/02/2025
Current Time:
Current Date:
10:58:29
Missy Matula
Report:
AP3018RV1- Detail Check
74 CITY OF MURRIETA
City Council Meeting Agenda
Report
2/4/2025
Agenda Item No. 3.
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Diego Chavez, Administrative Services Director
PREPARED BY: Diane Kohanyi, Management Analyst - IT
SUBJECT:
Cisco SmartNet Software License and Support Services
RECOMMENDATION
Authorize the use of Cooperative Agreement #2018011-02 to Purchase SmartNet services and authorize SHI International Corp (SHI) to administer the agreement;
Authorize the use of the Cisco Master Agreement;
Approve an agreement with SHI in an amount not to exceed $73,492.94, for Fiscal Year 2024/25; and Authorize the City Manager to execute the agreement with SHI and approve amendments, during its term, not to exceed $75,000.
PRIOR ACTION/VOTE
On December 21, 2021, the City Council adopted Resolution No. 21-4506, authorizing entering into an agreement with SHI International Corporation (SHI) for Cisco SmartNet software license and support services (Vote 5-0).
On February 20, 2024, the City Council approved a one-year agreement to purchase SmartNet services in an amount not exceeding $76,088.35 for Fiscal Year 2023/24 (Vote 5-0).
CITY COUNCIL GOAL
Maintain a high performing organization that values fiscal sustainability, transparency, accountability and organizational efficiency.
BACKGROUND
The proposed agreement between the City of Murrieta (City) and SHI International Corporation (SHI) is for the procurement of the Cisco SmartNet services. The City uses Cisco networking equipment across the entire City computer network. SmartNet is a service provided by Cisco for professional technical support, hardware replacement, updates, warranty coverage, and network analytics for Cisco devices. SmartNet services are CITY OF MURRIETA Printed on 1/30/2025Page 1 of 2
powered by Legistar™
75 2/4/2025
Agenda Item No. 3.
replacement, updates, warranty coverage, and network analytics for Cisco devices. SmartNet services are sold by resellers like SHI but are directly fulfilled by Cisco. Purchasing SmartNet via a reseller is necessary to utilize Cisco’s services. Based on research and best value, the City’s Information Technology division recommends utilizing SHI as the value-added reseller to administer the agreement for Cisco SmartNet services. Staff proposes entering into a one-year agreement with SHI for SmartNet services, effective February 8, 2025, through February 7, 2026.
The Cooperative Contract #2018011-02, initiated by the City of Mesa, Arizona, was utilized for competitive bidding and final pricing. In accordance with City of Murrieta Municipal Code Section 3.08.295 Cooperative Purchasing, the City Council, City Manager, or purchasing agent, at their prescribed authorization levels, shall have the authority to join with other public and quasi-public agencies in cooperative purchasing plans or programs as long as the administering agency, in this case, the City of Mesa, Arizona, has made its purchases in a competitive manner.
FISCAL IMPACT
The fiscal impact for this service is $73,492.94. Funding is available in the Fiscal Year 2024/25 Operating Budget, Information Technology Fund (GL 726830-62160).
ATTACHMENTS
1. Cooperative Agreement #2018011-02
2. Term extension to Cooperative Agreement #2018011-02, Amendment Two
3. Cisco Master Agreement
4. SHI Quote
CITY OF MURRIETA Printed on 1/30/2025Page 2 of 2
powered by Legistar™
76 City of Mesa, AZ
Contract # 2018011-02
for
Information Technology Solutions and Services
with
SHI International Corp.
Effective: March 1, 2018
77 The following documents comprise the executed contract between the City of Meza, AZ and SHI International Corp, effective March 1, 2018:
I. Executed Contract
II. Mayor and Council Approval
III. Supplier Response
IV. Original RFP
78 ~
mesa-az
AGREEMENT PURSUANT TO SOLICITATION
CITY OF MESA AGREEMENT NUMBER 2018011
INFORMATION TECHNOLOGY SOLUTIONS & SERVICES
CITY OF MESA, Arizona ("City")
Department Name
Mailing Address
Delivery Address
Attention
E-Mail
Phone
Fax
City of Mesa - Purchasing Division
P.O. Box 1466
Mesa, AZ 85211-1466
20 East Main St, Suite 400
Mesa, AZ 85201
Sharon Brause, CPPO, CPPB, CPCP
Senior Procurement Officer
Sharon.Brause@MesaAZ .gov
(480) 644-2815
(480) 644-2655
AND
SHI INTERNATIONAL CORP., ("Contractor")
Mailing Address 290 Davidson Ave
Remit Address
Attention
E-Mail
Phone
Fax
Website
Somerset , NJ 08873
PO Box 952121
Dallas, TX 75395-2121
Meghan Flisakowski, Public Program Manager
[email protected]
512-517-4088
732-652-6599
www.publicsector.shidirect.com/
79 CITY OF MESA AGREEMENT PURSUANT TO SOLICITATION
This Agreement pursuant to solicitation ("Agreement") is entered into this 27th day of February, 2018, by and between the City of Mesa, Arizona, an Arizona municipal corporation ("City"), and SHI INTERNATIONAL CORP, a New Jersey corporation ("Contractor"). The City and Contractor are each a "Party" to the Agreement or together are "Parties" to the Agreement.
RECITALS
A. The City issued solicitation number 2018011 ("Solicitation") for INFORMATION TECHNOLOGY SOLUTIONS & SERVICES, to which Contractor provided a response ("Response"); and B. The City Selected Contractor's Response as being in the best interest of the City and wishes to engage Contractor in providing the Services/Products described in the Solicitation and Response.
C. "Services" means the resale services provided by Contractor under this Agreement; i.e. sourcing and fulfilling the Product and/or providing deliverables identified in an Order.
D. "Products" means collectively third-party software, computer peripherals, computer hardware, and associated IT services provided by third parties or Contractor, as the case may be.
E. "Order'' means the form of purchase order or other document used for the purpose of ordering Product and/or deliverables pursuant to this Agreement. Order shall also include a phone order or on-line order placed by the City employee to Contractor utilizing the City's corporate procurement card or the City's written or electronic form of purchase requisition.
In consideration of the reciprocal promises contained in the Agreement, and for other valuable and good consideration, which the Parties acknowledge the receipt and sufficiency of, the Parties agree to the following Terms & Conditions.
TERMS & CONDITIONS
1. Term. This Agreement is for a term beginning on March 1, 2018 and ending on February 28, 2023.
The use of the word "Term" in the Agreement includes the aforementioned period as well as any applicable extensions or renewals in accordance with this Section 1.
1.1 Renewals. On the mutual written agreement of the Parties, the Term may be renewed up to a maximum of two (2), one (1) year periods. Any renewal(s) will be a continuation of the same terms and conditions as in effect immediately prior to the expiration of the then current term.
1.2 Extension for Procurement Processes. Upon the expiration of the Term of this Agreement, including any renewals permitted herein, at the City's sole discretion this Agreement may be extended on a month-to-month basis for a maximum of six (6) months to allow for the City's procurement processes in the selection of a Contractor to provide the Services/Products provided under this Agreement. The City will notify the Contractor in writing of its intent to extend the Agreement at least thirty (30) calendar days prior to the expiration of the Term. Any extension under this Subsection 1.2 will be a continuation of the same terms and conditions as in effect immediately prior to the expiration of the then current term.
1.3 Delivery. Delivery shall be made to the location(s) contained in the Scope of Work within thirty (30) days after receipt of an Order. Contractor agrees to deliver all Products to the desktop of the ordering customer be delivered F.O.B. destination, freight pre-paid and allowed to various locations throughout the City. The City of Mesa shall be responsible for extra incurred fees for expedited shipping or other special delivery requirements. In
80 many cases within the City, the Contractor may be asked to deliver all goods to the front counter within a given department; this is a City requirement and other participating agencies who utilize this Agreement as a cooperative contract (see Exhibit C, Mesa Standard Terms & Conditions) may have other delivery requirements.
2. Scope of Work. The Contractor will provide the necessary staff, Services and associated resources to provide the City with the Services, Products, and obligations attached to this Agreement as Exhibit A ("Scope of Work") Contractor will be responsible for all costs and expenses incurred by Contractor that are incident to the performance of the Scope of Work unless otherwise stated in Exhibit A. Contractor will supply all equipment and instrumentalities necessary to perform the Scope of Work . If set forth in Exhibit A, the City will provide Contractor's personnel with adequate workspace and such other related facilities as may be required by Contractor to carry out the Scope of Work.
3. 4.
The Agreement is based on the Solicitation and Response which are hereby incorporated by reference into the Agreement as if written out and included herein. In addition to the requirements specifically set forth in the Scope of Work, the Parties acknowledge and agree that the Contractor shall perform in accordance with all terms, conditions, specifications and other requirements set forth within the Solicitation and Response unless modified herein.
Orders. Orders must be placed with the Contractor by either a: (i) Purchase Order when for a one time purchase; (ii) notice to proceed, or (iii) Delivery Order off a Master Agreement for a requirements contract where multiple as-needed orders will be placed with the Contractor. The City may use the Internet to communicate with Contractor and to place Orders as permitted under this Agreement. The terms and conditions on any order form, quote, or similar document provided by Contractor to the City will not take precedence over the language set forth in this Agreement or any of the documents outlined in Section 4 below.
Document Order of Precedence. In the event of any inconsistency between the terms of the body of the Agreement, Exhibits, Solicitation, and Response, the language of the documents will control in the following order.
a. Amendments to the Agreement
b. Agreement
c. Exhibits
1. Mesa Standard Terms & Conditions (Exhibit C)
2. Pricing (Exhibit B)
3. Scope of Work (Exhibit A)
4. Other Exhibits not listed above
d. Solicitation including any addenda
e. Contractor's Response
5. Payment. Subject to the provisions of the Agreement, the City will pay Contractor the sum(s) described in Exhibit B ("Pricing") in consideration of Contractor's performance of the Scope of Work during the Term.
6. Pricing. Contractor's pricing shall be in the format of a minimum percentage discount off a verifiable price index. Contractor may submit discounts for various manufacturers. At the time of purchase, Contractor may offer deeper discounts beyond the discounted price list, based on volume or other factors, as applicable. Minimum discounts will remain firm during the entirety of the Term of the Agreement, unless the Contractor requests to increase its discount percentage, and will include all charges that may be incurred in fulfilling requirement(s). In addition to decreasing prices for the balance of the Term due to a change in market conditions, a Contractor may conduct sales promotions involving price reductions for a specified lesser period. In the event a Product is discontinued, Contractor will provide a Product of the same or greater functionality, utilizing the discount structure.
81 It is the Contractor's responsibility to provide the City with an up-to-date price list for the duration of the Agreement.
6.1 Prices. All pricing discounts shall be firm for the Term and all extensions or renewals of the Term except where otherwise provided in this Agreement, and will include all costs of the Contractor providing the Products/Service including transportation and insurance costs. No fuel surcharges will be accepted unless allowed in this Agreement. The City shall not be invoiced at prices higher than those stated in the Agreement.
6.2 6.3
6.4 The Contractor further agrees that any reductions in the price of the Products or Services covered by this Agreement will apply to the undelivered balance. The Contractor shall promptly notify the City of such price reductions.
No price modifications will be accepted without proper request by the Contractor and response by the City's Purchasing Division.
Price Adjustment. Any requests for reasonable price adjustments must be submitted in accordance with this section. Requests for adjustment in cost of labor and/or Products must be supported by appropriate documentation. There is no guarantee the City will accept a price adjustment therefore Contractor should be prepared for the Pricing to be firm over the Term of the Agreement. The City is only willing to entertain price adjustments based on an increase to Contractor's actual expenses or other reasonable adjustment in providing the Services/Products under the Agreement. If the City agrees to the adjusted price terms, the City shall issue written approval of the change.
During the sixty (60) day period prior to expiration date of the then-current term of the Agreement, the Contractor may submit a written request to the City to allow an increase to the prices in an amount not to exceed the twelve (12) month change in the Consumer Price Index for All Urban Consumers (CPI-U), US City Average, All Items, Not Seasonally Adjusted as published by the U.S. Department of Labor, Bureau of Labor Statistics (http://www.bls.gov/cpi/home.htm). The City shall review the request for adjustment and respond in writing; such response and approval shall not be unreasonably withheld.
Renewal and Extension Pricing. Any extension of the Agreement will be at the same pricing as the initial term. If the Agreement is renewed in accordance with Section 1, pricing may be adjusted for amounts other than inflation that represent actual costs to the Contractor based on the mutual agreement of the Parties. Contractor may submit a request for a price adjustment along with appropriate supporting documentation demonstrating the cost to the Contractor. Renewal prices shall be firm for the term of the renewal period and may be adjusted thereafter as outlined in Subsection 6.2. There is no guarantee the City will accept a price adjustment.
Invoices. Payment will be made to Contractor following the City's receipt of a properly completed invoice. Any issues regarding billing or invoicing must be directed to the City DepartmenUDivision requesting the Service or Product from the Contractor. A properly completed invoice should contain, at a minimum, all of the following:
a. Contractor name, address, and contact information;
b. City billing information;
c. City contract number as listed on the first page of the Agreement; d. Invoice number and date;
e. Payment terms;
f. Date of Service or delivery of Product;
g. Description of Products or Services provided;
h. If Products provided, the quantity delivered and pricing of each unit;
82 i. Applicable taxes; and
j. Total amount due.
6.5 Payment of Funds. Contractor acknowledges the City may, at its option and where available use a Procurement Cardle-Payables to make payment for orders under the Agreement; otherwise, payment will be through a traditional method of a check or Electronic Funds Transfer (EFT) as available.
6.6 Disallowed Costs, Overpayment. If at any time the City determines that a cost for which payment was made to Contractor is a disallowed cost, such as an overpayment or a charge for Products/Service not in accordance with the Agreement, the City will notify Contractor in writing of the disallowance; such notice will state the means of correction which may be, but is not limited to, adjustment of any future claim/invoice submitted by Contractor in the amount of the disallowance, or to require repayment of the disallowed amount by Contractor. Contractor will be provided with the opportunity to respond to the notice.
7. Insurance.
7 .1 Contractor must obtain and maintain at its expense throughout the Term of the Agreement, at a minimum, the types and amounts of insurance set forth in this Section 7 from insurance companies authorized to do business in the State of Arizona; the insurance must cover the Products/Service to be provided by Contractor under the Agreement. For any insurance required under the Agreement, Contractor will name the City of Mesa, its agents, representatives, officials, volunteers, officers, elected officials, and employees as additional insured, as evidenced by providing either an additional insured endorsement or proper insurance policy excerpts.
Nothing in this Section 7 limits Contractor's responsibility to the City. The insurance requirements herein are minimum requirements for the Agreement and in no way limit any indemnity promise(s) contained in the Agreement.
7.2 The City does not warrant the minimum limits contained herein are sufficient to protect Contractor and subcontractor(s) from liabilities that might arise out of performance under the Agreement by Contractor, its agents, representatives, employees, or subcontractor(s).
Contractor is encouraged to purchase additional insurance as Contractor determines may be necessary.
7.3 Each insurance policy required under the Agreement must be in effect at or prior to the execution of the Agreement and remain in effect for the Term of the Agreement.
7.4 Prior to the execution of the Agreement, Contractor will provide the City with a Certificate of Insurance (using an appropriate "ACORD" or equivalent certificate) signed by the issuer with applicable endorsements. The City reserves the right to request additional copies of any or all of the policies, endorsements, or notices relating thereto required under the Agreement.
7.5 When the City requires a Certificate of Insurance to be furnished, Contractor's insurance is primary of all other sources available. When the City is a certificate holder and/or an additional insured, Contractor agrees no policy will expire, be canceled, or be materially changed to affect the coverage available without advance written notice to the City.
7.6 The policies required by the Agreement must contain a waiver of transfer rights of recovery (waiver of subrogation) against the City, its agents, representatives, officials, volunteers, officers, elected officials, and employees for any claims arising out of the work of Contractor where permitted by law.
83 7.7 All insurance certificates and applicable endorsements are subject to review and approval by the City's Risk Management Division.
7.8 Types and Amounts of Insurance. Contractor must obtain and retain throughout the term of the Agreement, at a minimum, the following:
7.8.1 Worker's compensation insurance in accordance with the provisions of Arizona law. If Contractor operates with no employees, Contractor must provide the City with written proof Contractor has no employees. If employees are hired during the course of this Agreement, Contractor must procure worker's compensations in accordance with Arizona law.
7.8.2 The Contractor shall maintain at all times during the term of this contract, a minimum amount of $1 million per occurrence/$2 million aggregate Commercial General Liability insurance, including Contractual Liability. For Commercial General Liability insurance, the City of Mesa, their agents, officials, volunteers, officers, elected officials or employees shall be named as additional insured, as evidenced by providing an additional insured endorsement.
7.8.3 Automobile liability, bodily injury and property damage with a limit of $1 million per occurrence including owned, hired and non-owned autos.
8. Requirements Contract. Contractor acknowledges and agrees the Agreement is a requirements contract; the Agreement does not guarantee any purchases will be made (minimum or maximum).
Orders will only be placed when the City identifies a need and issues a purchase order or a written notice to proceed. The City reserves the right to cancel purchase orders or a notice to proceed within a reasonable period of time of issuance; any such cancellation will be in writing. Should a purchase order or notice to proceed be canceled, the City agrees to reimburse Contractor for any actual and documented costs incurred by Contractor. If the City cancels a purchase order following shipment of the Products but prior to delivery, the City shall pay all freight and handling charges for shipment and return shipment of such Products to Contractor. All returns shall be made in accordance with Contractor's Return Policy found at www.shi.com/returnpolicy and this Agreement, with the terms of this Agreement controlling. The City will not reimburse Contractor for any avoidable costs incurred after receipt of cancellation including, but not limited to, lost profits, shipment of Product, or performance of Services. The City reserves the right to purchase contracted items through other sources if determined in the best interests of the City to do so.
9. Notices. All notices to be given pursuant to the Agreement will be delivered to the Contractor at the address listed on Page 1 of this Agreement. Notice will be delivered pursuant to the requirements set forth the Mesa Standard Terms and Conditions that are attached to the Agreement as Exhibit C.
10. WARRANTY. Contractor warrants that the Services and Products will conform to the requirements of the Agreement. Additionally, Contractor warrants that all Services will be performed in a good, workman-like and professional manner. The City's acceptance of Services or Products provided by Contractor will not relieve Contractor from its obligations under this warranty. If any Products or Services are of a substandard or unsatisfactory manner as determined by the City, Contractor, at no additional charge to the City, will provide Products or redo such Services until in accordance with this Agreement and to the City's reasonable satisfaction.
11. OEM PRODUCT WARRANTY. Contractor is a value-added reseller ("VAR") of Products, not the Original Equipment Manufacturer ("OEM") or licensor, and, except as provided herein, Contractor disclaims any warranty responsibility regarding warranties provided by the OEM for the Products provided under this Agreement ("OEM Product Warranty"). Contractor shall forward the OEM Product Warranties to the City which are provided to Contractor from the OEM of the Product and, to the extent granted by the OEM, the City shall be the beneficiary of the OEM's Product Warranties
84 12.
with respect to the Product. Contractor is not a party to any such terms of the OEM Product Warranty between the City and OEM and the City agrees to look to the OEM for satisfaction of any and all OEM Product Warranty claims related to that OEM's Product.
EXCEPT AS OTHERWISE PROVIDED IN THIS AGREEMENT, CONTRACTOR HEREBY
DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, WARRANTY OF NONINFRINGEMENT, OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES OR PRODUCTS. THE DISCLAIMER CONTAINED IN THIS PARAGRAPH DOES NOT AFFECT THE TERMS OF ANY OEM PRODUCT WARRANTY.
Representations of Contractor . To the best of Contractor's knowledge, Contractor agrees that:
a. Contractor has no obligations, legal or otherwise, inconsistent with the terms of the Agreement or with Contractor's undertaking of the relationship with the City; b. Performance of the Services called for by the Agreement do not and will not violate any applicable law, rule, regulation, or any proprietary or other right of any third party; c. Contractor will not use in the performance of Contractor's responsibilities under the Agreement any proprietary information or trade secret of a former employer of its employees (other than City, if applicable); and
d. Contractor has not entered into and will not enter into any agreement, whether oral or written, in conflict with the Agreement.
13. Mesa Standard Terms and Conditions . Exhibit C to the Agreement is the Mesa Standard Terms and Conditions as modified by the Parties, which are incorporated by reference into the Agreement as though fully set forth herein. In the event of any inconsistency between the terms of the Agreement and the Mesa Standard Terms and Conditions, the language of the Agreement will control. The Parties or a Party .are referred to as a "party" or "parties" in the Mesa Standard Terms and Conditions. The Term is referred to as the "term" in the Mesa Standard Terms and Conditions.
14. Counterparts and Facsimile or Electronic Signatures . This Agreement may be executed in two (2) or more counterparts, each of which will be deemed an original and all of which, taken together, will constitute one agreement. A facsimile or other electronically delivered signature to the Agreement will be deemed an original and binding upon the Party against whom enforcement is sought.
15. Incorporation of Recitals and Exhibits. All Recitals and Exhibits to the Agreement are hereby incorporated by reference into the Agreement as if written out and included herein. In the event of any inconsistency between the terms of the body of the Agreement and the Exhibits, the language of the Agreement will control.
Exhibits to this Agreement are the following:
(A) Scope of Work/ Technical Specifications
(B) Pricing
(C) Mesa Standard Terms and Conditions
16. Attorneys' Fees. The prevailing Party in any litigation arising out of the Agreement will be entitled to the recovery of its reasonable attorney's fees, court costs, and other litigation related costs and fees from the other Party.
17. Title, Risk of Loss, Returns. Contractor shall transfer to the City good and merchantable title to the Product, free from all liens, encumbrances and claims of others, upon delivery of the Product to and its receipt by the City, at which time title and risk of loss shall vest fully in the City, unless
85 notice of rejection is provided to Contractor's authorized representative within three (3) business days after such delivery. All returns of Product shall be made in accordance with this Agreement and Contractor's Return Policy found at www.shi.com/returnpolicy . with the terms of the Agreement controlling.
18. Additional Acts. The Parties agree to execute promptly such other documents and to perform such other acts as may be reasonably necessary to carry out the purpose and intent of the Agreement.
19. Headings. The headings of the Agreement are for reference only and will not limit or define the meaning of any provision of the Agreement.
By executing below, each Party acknowledges that it understands, approves, and accepts all of the terms of the Agreement and the attached exhibits.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.
SHI INTERNATIONAL CORP.
By: --'-~~-------
Cassie Skelton
Printed Name Printed Name
~ 1 ~S SeaJlc.£5 D, ~ Contracts Manager
----=---------------Title Tit I e
2-27-/8) 2/27/18
Date Date
REVIEWE~
By: tl..lJ 4...-V
!
86 EXHIBIT A
SCOPE OF WORK
1. MINIMUM REQUIREMENTS. Contractor must meet the following minimum qualifications:
a. A full range of information technology solution Products and Services to meet varying requirements of governmental agencies.
b. Have a strong national presence as a computer solutions provider. c. Have a distribution model capable of delivering Products, free of charge, in a timely manner on a nationwide basis.
d. Have a demonstrated sales presence.
e. Ability to provide a toll-free telephone and state of the art electronic facsimile and internet ordering and billing capabilities.
f. Be able to meet the minimum requirements of the cooperative purchasing program detailed herein.
2. ORDERING. Although the City is open to alternate ordering methods, the primary methods for customers placing orders with the Contractor is through the following:
a. Online
b. Telephone
c. Fax
d. Email
3. SCOPE OF PRODUCTS. Contractor will provide the ability to purchase a comprehensive, wide variety of Information Technology Solution Products including but not limited to the following categories:
a. Personal Computer Systems: National brand name desktop PCs, notebooks and laptops from Enterprise Tier and Middle Tier Contractors that are business related computers, manufactured by companies, such as, Apple, COMPAQ, Dell, Gateway, Hewlett Packard, IBM / Lenovo and Toshiba.
b. Standard Business Workstation: These will be used for typical tasks, which will include word processing, spreadsheet analysis, database management, business graphics, statistical analysis, internet, and other office automation activities. Product will include the operating system license, software media and documentation in the hardware shipment. c. High End Workstation: These will be used by application developers using GIS, CASE or other high-level language development tools, Computer Aided Design and Drafting professional, Internet Application developers or other sophisticated application work.
Product will include the operating system license, software media and documentation in the hardware shipment.
d. Laptop Computer or Notebook: These will be used by traveling or remote access users for typical office automation and business productivity use. With a port replicator or docking station, it may also be used as a standard desktop. Product will include the operating system license, software media and documentation in the hardware shipment. e. Network Equipment: This includes equipment primarily used for communications over an IP network. This includes layer 2 and layer 3 switches, routers, area wireless access points, point-to-point wireless access, optics, media interfaces (i.e. serial, T1 , T3, OC3) and fiber channel. Class of equipment should include home office, small and medium business, and enterprise. Contractors may include, but not limited to, Cisco Systems, Dell,
87 4.
5. Juniper Networks, HP, Extreme Networks, Enterasys Networks, D-Link, Netgear, and Brocade Communications Systems.
f. Monitors: These will include plug and play compatible monitors that are manufactured for the above systems and/or any other brand that may be specifically called for by the ordering entity and which meet the most current UL and OSHA requirements. g. Computer and Network Products and Peripherals: Complete availability of major manufacturers Product lines on items such as, but not limited to RAM, graphic accelerator cards, network interface cards, cables, printers, scanners, keyboards, drives, memory cards, cables, batteries, etc.
h. Services: Services such as cloud computing, consulting, technical support, leasing/financing, trade-ins, repair, design, analysis, configuration, implementation , installation, training, and maintenance, etc. In addition, Services which are related to the design, use or operation of the Products being purchased such as system configurations, testing, hardware/software installation, upgrades, imaging, etc. i.
j.
Note: All hardware must come fully assembled . For example, if extra memory, additional drives or peripherals are ordered, the Contractor must install them unless the Participating Agency request they not be installed. Contractor shall provide these assembly and installation services as stated in the applicable Order; any additional terms and costs that may apply will be identified in the quote.
In cases of custom configuration (e.g.: imaging, etching, kitting, build to order machines, rack and stack servers) and large roll outs, there may be an additional cost associated with assembly. Any additional costs will be noted at the time of quoting.
Installation/deployment projects typically are governed by a scope of work specific to the project which may require an additional cost. If installation is requested the Contractor will review options and provide the scope of work as well as any associated costs at the time of quoting.
Comprehensive Product Offering: Contractor's complete catalog and Services set forth in Exhibit B shall be available. The City reserves the right to accept or reject any or all items offered.
Financing: Options available such as lease programs and conditional sales contracts.
LICENSES. Participating Agencies may be required to sign a separate agreement, rider or End User Licensing Agreement ("EULA·) as required by manufacturers.
DEFECTIVE PRODUCT. All defective Products shall be replaced and exchanged by the Contractor at no cost to the City in accordance with this Agreement and Contractor's Return Policy found at www.shi.com/returnpolicy, with the terms of this Agreement controlling. Contractor will order a replacement unit within one (1) business day of notice of damage, defect or DOA from the City.
The cost of transportation, unpacking, inspection, re-packing, re-shipping or other like expenses shall be paid by the Contractor . All replacement Products must be received by the City within seven (7) days of initial notification.
88 Item
# Product
1) Group 1- Systems
2) Group 2 - Input Devices
3) Group 3 - Output Devices
EXHIBIT B
PRICING
Product/ Group
1) Desktops
2) Notebooks
3) Tablets
4) Servers
(1 Processor, 2 Processor, 4+
Processor, Blade, Tower, Unix,
Handhelds, etc)
5) Keyboards
6) Mice
7) Imaging Scanners
8} POS Scanners
9} Pointing Devices
10) Bar Code Readers
11) Audio Input
12) Input Adapters
13) PC and Network Cameras
14) Input Cables
15) Input Accessories
16) Displays
17) Printers
Discount Manufacturer Name
4.50% SH l's Full Catalog of
Systems
4.50% SH l's Full Catalog of
Systems
4.50% SH l's Full Catalog of
Systems
4.50% SH l's Full Catalog of
Systems
5.00% SH l's Full Catalog of
Input Devices
5.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.00% SH l's Full Catalog of
Input Devices
4.50% SH l's Full Catalog of
Output Devices
4.50% SH l's Full Catalog of
Output Devices
89 4.50% SH l's Full Catalog of
18) Inkjet Printers Output Devices
4.50% SH l's Full Catalog of
19) Inkjet Photo Printers Output Devices
4.50% SH l's Full Catalog of
20) Laser Printers Output Devices
4.50% SH l's Full Catalog of
21) Label Printers Output Devices
4.50% SH l's Full Catalog of
22) Dot Matrix Printers Output Devices
4.50% SH l's Full Catalog of
23) Multi-Function Printers Output Devices
4.50% SH l's Full Catalog of
24) Wide Format Printers Output Devices
4.50% SH l's Full Catalog of
25) Multi-Function Inkjet Printers Output Devices
4.50% SH l's Full Catalog of
26) Wide Format Printers Output Devices
4.50% SH l's Full Catalog of
27) Fax Machine Printers Output Devices
4.50% SH l's Full Catalog of
28) Printer Accessories Output Devices
4.50% SH l's Full Catalog of
29) Projectors Output Devices
4.50% SH l's Full Catalog of
30) Projector Accessories Output Devices
4.50% SH l's Full Catalog of
31) Audio Input Output Devices
4.50% SH l's Full Catalog of
32) Video Cards Output Devices
4.50% SH l's Full Catalog of
33) Sound Cards Output Devices
4.50% SH l's Full Catalog of
34) Output Accessories Output Devices
4.50% SHl's Full Catalog of
35) Printer Consumables Output Devices
36) Desktop
4.50% SHl's Full Catalog of
Memory
4) Group 4- Memory
37) Flash
4.50% SH l's Full Catalog of
Memory
90 38) Networking
4.50% SH l's Full Catalog of
Memory
39) Notebook
4.50% SH l's Full Catalog of
Memory
40) Printer/ Fax
4.50% SH l's Full Catalog of
Memory
41) Server
4.50% SH l's Full Catalog of
Memory
4.00% SH l's Full Catalog of
42) Adapters Fiber Channel Storage Devices
4.00% SH l's Full Catalog of
43) Adapters FireWire / USB Storage Devices
4.00% SH l's Full Catalog of
44) Adapters IDE/ATA/SATA Storage Devices
4.00% SH l's Full Catalog of
45) Adapters RAID Storage Devices
4.00% SH l's Full Catalog of
46) Adapters SCSI Storage Devices
4.00% SH l's Full Catalog of
47) Bridges & Routers Storage Devices
48) Disk Arrays 4.00% SH l's Full Catalog of
Storage Devices
49) Disk Arrays JBOD 4.00% SH l's Full Catalog of
Storage Devices
5) Group 5 - Storage Devices SO) Drives Magneto-Optical 4.00% SH l's Full Catalog of Storage Devices
51) Drives Removable Disks 4.00% SH l's Full Catalog of Storage Devices
52) Fiber Channel Switches 4.00% SH l's Full Catalog of Storage Devices
53) Hard Disks - External 4.00% SH l's Full Catalog of
Storage Devices
4.00% SH l's Full Catalog of
54) Hard Disks - Fiber Channel Storage Devices
4.00% SHl's Full Catalog of
55) Hard Disks - IDE/ATA/S Storage Devices
4.00% SH l's Full Catalog of
56) Hard Disks - Notebook Storage Devices
4.00% SHl's Full Catalog of
57) Hard Disks - SCSI Storage Devices
91 4.00% SH l's Full Catalog of
58) Networking Accessories Storage Devices
4.00% SH l's Full Catalog of
59) Optical Drives - CD-ROM Storage Devices
4.00% SH l's Full Catalog of
60) Optical Drives - CD-RW Storage Devices
61) Optical Drives - DVD-CD 4.00% SH l's Full Catalog of Storage Devices
62) Optical Drives - DVD-RW 4.00% SH l's Full Catalog of Storage Devices
63) Storage Accessories 4.00% SHl's Full Catalog of
Storage Devices
64) Storage - NAS 4.00% SH l's Full Catalog of
Storage Devices
65) Storage - SAN 4.00% SH l's Full Catalog of
Storage Devices
66) Tape Autoloaders -AIT 4.00% SH l's Full Catalog of
Storage Devices
4.00% SH l's Full Catalog of
67) Tape Autoloaders - DAT Storage Devices
4.00% SH l's Full Catalog of
68) Tape Autoloaders - DLT Storage Devices
4.00% SH l's Full Catalog of
69) Tape Autoloaders - LTO Storage Devices
4.00% SH l's Full Catalog of
70) Tape Drives - 4mm Storage Devices
4.00% SH l's Full Catalog of
71) Tape Drives - 8mm/VXA Storage Devices
4.00% SH l's Full Catalog of
72) Tape Drives - AIT Storage Devices
4.00% SH l's Full Catalog of
73) Tape Drives - DAT Storage Devices
74) Tape Drives - DLT 4.00% SH l's Full Catalog of
Storage Devices
75) Tape Drives- LTO/Ultrium 4.00% SHl's Full Catalog of Storage Devices
76) Tape Drives SOLT 4.00% SH l's Full Catalog of
Storage Devices
77) Tape Drives - Travan 4.00% SH l's Full Catalog of
Storage Devices
92 78) 10/100 Hubs & Switches 5.00% SH l's Full Catalog of Network Equipment
79) Bridges & Routers 5.00% SH l's Full Catalog of
Network Equipment
5.00% SH l's Full Catalog of
80) Gigabit Hubs & Switches Network Equipment
5.00% SH l's Full Catalog of
81) Concentrators & Multiplexers Network Equipment
5.00% SH l's Full Catalog of
82) Hardware Firewalls Network Equipment
5.00% SH l's Full Catalog of
83) Intrusion Detection Network Equipment
5.00% SH l's Full Catalog of
84) KVM Network Equipment
5.00% SH l's Full Catalog of
85) Modems Network Equipment
6) Group 6 - Network 5.00% SH l's Full Catalog of
Equipment 86) Network Test Equipment Network Equipment
5.00% SH l's Full Catalog of
87) Network Adapters Network Equipment
5.00% SHl's Full Catalog of
88) Network Cables Network Equipment
5.00% SH l's Full Catalog of
89) Network Accessories Network Equipment
5.00% SH l's Full Catalog of
90) Repeaters & Transceivers Network Equipment
5.00% SH l's Full Catalog of
91) Wireless LAN Accessories Network Equipment
5.00% SHl's Full Catalog of
92) Token Authentication Network Equipment
5.00% SHl's Full Catalog of
93) l0G Fiber Optic Transceivers Network Equipment
5.00% SH l's Full Catalog of
94) lG Fiber Optic Transceivers Network Equipment
95) Licensing Packages 4.50% SH l's Full Catalog of
(e.g. Microsoft) Software
7) Group 7 - Software
4.50% SH l's Full Catalog of
96) Licensing Backup Software
4.50% SH l's Full Catalog of
97) Licensing Barcode/OC Softwar e
93 4.50% SH l's Full Catalog of
98) Licensing Business Application Software
4.50% SH l's Full Catalog of
99) Licensing CAD/CAM Software
4.50% SH l's Full Catalog of
100) Licensing - Cloning Software
4.50% SH l's Full Catalog of
101) Licensing - Computer Services Software
4.50% SHl's Full Catalog of
102) Licensing - Database Software
4.50% SH l's Full Catalog of
103) Licensing - Development Software
4.50% SH l's Full Catalog of
104) Licensing - Entertainment Software
4.50% SH l's Full Catalog of
105) Licensing - Financial Software
4.50% SH l's Full Catalog of
106) Licensing - Flow Chart Software
4.50% SH l's Full Catalog of
107) Licensing - Graphic Design Software
4.50% SH l's Full Catalog of
108) Licensing - Handheld Software
4.50% SH l's Full Catalog of
109) Licensing - Network OS Software
4.50% SHl's Full Catalog of
110) Licensing - OS Software
111) Licensing - Personal 4.50% SH l's Full Catalog of
Organization Software
4.50% SHl's Full Catalog of
112) Licensing - Presentation Software
4.50% SH l's Full Catalog of
113) Licensing - Reference Software
4.50% SH l's Full Catalog of
114) Licensing - Report Analysis Software
4.50% SH l's Full Catalog of
115) Licensing - Spreadsheet Software
4.50% SH l's Full Catalog of
116) Licensing - Utilities Software
4.50% SH l's Full Catalog of
117) Licensing - Warranties Softw are
94 4.50% SH l's Full Catalog of
118) Licensing - Web Development Software
4.50% SH l's Full Catalog of
' 119) Licensing - Word Processing Software
4.50% SH l's Full Catalog of
120) Software - Backup Software
4.50% SH l's Full Catalog of
121) Software - Barcode / OCR Software
122) Software - Business 4.50% SH l's Full Catalog of
Application Software
4.50% SH l's Full Catalog of
123) Software - CAD/CAM Software
4.50% SH l's Full Catalog of
124) Software - Cloning Software
4.50% SH l's Full Catalog of
125) Software - Computer Services Software
4.50% SH l's Full Catalog of
126) Software - Database Software
4.50% SH l's Full Catalog of
127) Software - Development Software
4.50% SH l's Full Catalog of
128) Software - Entertainment Software
4.50% SH l's Full Catalog of
129) Software - Financial Software
4.50% SH l's Full Catalog of
130) Software - Flow Chart Software
4.50% SH l's Full Catalog of
131) Software - Graphic Design Software
4.50% SH l's Full Catalog of
132) Software - Handheld Software
4.50% SH l's Full Catalog of
133) Software - OS Software
134) Software - Personal 4.50% SH l's Full Catalog of
Organization Software
4.50% SH l's Full Catalog of
135) Software - Presentation Software
4.50% SH l's Full Catalog of
136) Software - Reference Software
4.50% SH l's Full Catalog of
137) Software - Report Analysis Software
95 4.50% SH l's Full Catalog of
138) Software - Spreadsheet Software
4.50% SH l's Full Catalog of
139) Software - Utilities Software
4.50% SH l's Full Catalog of
140) Software - Warranties Software
4.50% SHl's Full Catalog of
141) Software - Web Development Software
4.50% SH l's Full Catalog of
142) Software - Word Processing Software
4.00% SH l's Full Catalog of
143) Media - 4mm tape Media Supplies
4.00% SH l's Full Catalog of
144) Media -AIT tape Media Supplies
4.00% SH l's Full Catalog of
145) Media - DAT tape Media Supplies
4.00% SHl's Full Catalog of
146) Media- DLTtape Media Supplies
147) Media LTO / Ultrium tape 4.00% SH l's Full Catalog of drive Media Supplies
8) Group 8 - Media Supplies
4.00% SHl's Full Catalog of
148) Media - Magneto - Optical Media Supplies
4.00% SH l's Full Catalog of
149) Media - Optical Media Supplies
4.00% SHl's Full Catalog of
150) Media - SLR tape Media Supplies
4.00% SH l's Full Catalog of
151) Media - Travan tape Media Supplies
4.00% SHl's Full Catalog of
152) Media - VXA tape Media Supplies
4.00% SH l's Full Catalog of
153) Media - zip Media Supplies
4.00% SH l's Full Catalog of
Collaboration and IP
154) IP phones Telephony
Group 9 - Collaboration &
4.00% SH l's Full Catalog of
9) IP Telephony
Collaboration and IP
155) Video conferencing products Telephony
4.00% SH l's Full Catalog of
Collaboration and IP
156) Voice gateways / servers Telephony
96 4.00% SH l's Full Catalog of
Co llaboration and IP
15 7) Headsets Te lephony
4.00% SH l's Full Catalog of
Collaboration and IP
15 8) Audio conferencing products Telephony
4.00% SH l's Full Catalog of
Collaboration and IP
lS9) Analog phones Telephony
4.00% SH l's Full Catalog of
Collaboration and IP
160) Accessories Telephony
4.00% SH l's Full Catalog of
161) Advanced Integration Other
4.00% SH l's Full Catalog of
162) Asset Disposal Other
4.00% SH l's Full Catalog of
163) Asset Management Other
4.00% SH l's Full Catalog of
164) Cables Other
4.00% SH l's Full Catalog of
165) Cables - custom Other
4.00% SH l's Full Catalog of
166) Cables - printer Other
4.00% SH l's Full Catalog of
Other 167) Complex warrant ies
4.00% SH l's Full Catalog of 10) Group 10 - Other
168 ) Desktop Accessories Other
4.00% SH l's Full Catalog of
169 ) Display Accessories Othe r
4.00% SH l's Full Catalog of
170 ) Electronic Services Other
4.00% SHl's Full Catalog of
171 ) Handheld Accessories Other
4.00 % SHl's Full Catalog of
ll2) Imaging Accessories Other
4.0 0% SH l's Full Catalog of
173 ) Imaging _ Camcorders Other
4.0 0% SHl's Full Catalog of
174) Imaging _ Digital Cameras Other
97 4.00% SHl's Full Catalog of
17 5) Internal Lab Service Ot her
4.00% SH l's Full Catalog of
17 6) Labfees 0 ther
4.00% SH l's Full Catalog of
177) Managed Services Other
4.00% SH l's Full Catalog of
178) Miscellaneous solutions Other
4.00% SH l's Full Catalog of 179) Mounting hardware for Other vehicles
4.00% SH l's Full Catalog of
180 ) Networking Warranties Other
4.00% SH l's Full Catalog of
181 ) Notebook Accessories Other
4.00% SH l's Full Catalog of
182 ) Notebook Batteries Other
4.00% SH l's Full Catalog of
183 ) PC Lab order services Other
4.00% SH l's Full Catalog of
184 ) POS Accessories Other
4.00% SH l's Full Catalog of
185) POS Displays Other
4.00% SH l's Full Catalog of
186) Power Accessories Other
4.00% SHl's Full Catalog of
187) Power Surge Protection Other
4.00% SH l's Full Catalog of
188) Power UPS Other
4.00% SH l's Full Catalog of
189) Server Accessories Other
4.00% SH l's Full Catalog of
l90) service Charge Other
4.00% SH l's Full Catalog of
191 ) System components Other
4.00% SH l's Full Catalog of
192) Training Courses Other
4.00 % SH l's Full Catalog of
193) Training Reference Manuals Other
4.0 0% SHl's Full Catalog of
194) Warranties - Electronic Other
98 4.00% SH l's Full Catalog of
195) iPAD / Tablet Stylus Other
4.00% SH l's Full Catalog of
196) Mouse / Wrist Pads Other
4.00% SH l's Full Catalog of
197) Security Locks and Hardware Other
4.00% SHl's Full Catalog of
198) Tools Other
199) Document Scanner 4.00% SH l's Full Catalog of
Accessories Other
4.00% SHl's Full Catalog of
200) Flatbed Scanners Other
4.00% SH l's Full Catalog of
201) Mobile Scanners Other
4.00% SH l's Full Catalog of
202) Network Scanners Other
4.00% SH l's Full Catalog of
203) Sheet fed Scanners Other
4.00% SH l's Full Catalog of
204) Wide Format Scanners Other
205) Workgroup / Department 4.00% SH l's Full Catalog of Scanner Other
4.00% SH l's Full Catalog of
206) Build to Order Desktops Other
4.00% SH l's Full Catalog of
207) Nettop Other
4.00% SH l's Full Catalog of
208) Point of Sale Other
4.00% SH l's Full Catalog of
209) Ultra Small Form Factor Other
210) Apple/ Mac Memory 4.00% SH l's Full Catalog of
Upgrades Other
4.00% SHl's Full Catalog of
211) Chips/ SIMMs/SIPPs / ROMs Other
4.00% SH l's Full Catalog of
212) Computer Cases Other
4.00% SH l's Full Catalog of
213) CPUs/ Fans Other
4.00% SH l's Full Catalog of
214) Memory Accessories Other
99 4.00% SH l's Full Catalog of
215) Motherboards/ Chassis Other
4.00% SH l's Full Catalog of
216) 1 - 2 port Serial Boards Other
4.00% SH l's Full Catalog of
217) 3+ port Serial Boards Other
4.00% SH l's Full Catalog of
218) Console Server Other
4.00% SH l's Full Catalog of
219) Device Server Other
4.00% SH l's Full Catalog of
220) Terminal Server Other
4.00% SH l's Full Catalog of
221) Content Management Other
4.00% SH l's Full Catalog of
222) Firewall/ VPN Appliances Other
223) Multifunction Security 4.00% SH l's Full Catalog of Appliances Other
4.00% SHl's Full Catalog of
224) Network Camera Accessories Other
4.00% SH l's Full Catalog of
225) Network Cameras Other
226) Physical/Environmental 4.00% SH l's Full Catalog of Security Other
227) Security Appliance 4.00% SH l's Full Catalog of
Accessories Other
4.00% SH l's Full Catalog of
228) Security Tokens Other
4.00% SH l's Full Catalog of
229) Unified Threat Management Other
4.00% SH l's Full Catalog of
230) 2-way Radios/ Walkie Talkies Other
4.00% SHl's Full Catalog of
231) Apple Notebooks Other
232) Convertible PCs/ Slate PCs/ 4.00% SH l's Full Catalog of iPAD Other
4.00% SH l's Full Catalog of
233) iPAD Other
4.00% SH l's Full Catalog of
234) Slate Tablet Computers Other
100
4.00% SHl's Full Catalog of
235 ) GPS/ PDA Ot her
SH l's Full Catalog of 4.00% 23 6) Wireless Communication Other De vices
4.00% SHl's Full Catalog of
23 7) Batteries Other
4.00% SHl's Full Catalog of
23 8) Power Supplies/ Adapters Other
4.00% SHl's Full Catalog of
239) Rackmountain Equipment Other
4.00% SHl's Full Catalog of
240) Remote Power Management Other
4.00% SHl's Full Catalog of
241) Surge Suppressors Other
4.00% SHl's Full Catalog of
242) UPS/ Battery Backup Other
-4.00% SH l's Full Catalog of
243) 14" & smaller LCD Display Other
4.00% SH l's Full Catalog of
244) 15-19" LCD Display Other
4.00% SH l's Full Catalog of
245) 15-19" Wide LCD Display Other
4.00% SH l's Full Catalog of
246) 15-19" Wide LED Display Other
4.00% SH l's Full Catalog of
247) 20-30" LCD Display Other
4.00% SH l's Full Catalog of
248) 20-30" Wide LCD Display Other
4.00% SHl's Full Catalog of
249) 20-30" Wide LED Display Other
4.00% SH l's Full Catalog of
250) PColP and Zero Client Displays Other
4.00 % SH l's Full Catalog of
251) Arm Mounts Other
4.00 % SH l's Full Catalog of
252) Ceiling Mounts Other
4.0 0% SH l's Full Catalog of
253) Combo Mounts Other
4.0 0% SH l's Full Catalog of
254) Desktop Stands/ Risers Other
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4.00% SHl's Full Catalog of
255) Flat Wall Mounts Other
4.00% SH l's Full Catalog of
256) Mount Accessories Other
4.00% SH l's Full Catalog of
257) Pole Display Other
4.00% SH l's Full Catalog of
258) Stands/ Carts/ Feet Other
4.00% SH l's Full Catalog of
259) Tilt Wall Mounts Other
4.00% SH l's Full Catalog of
260) C-Cure Products Other
4.00% SH l's Full Catalog of
261) lstar Products Other
SERVICE STANDARD DISCOUNT FROM
HOURLY RATE STANDARD RATE
Design and Analysis $ 125.00 4%
Configuration $ 165.00 4%
Implementation $ 185.00 4%
11) Group 11 - Services Installation $ 185.00 4%
Training $ 99.00 4%
Maintenance & Support $ 99.00 4%
All other Current and Future Products not specifically identified here will be offered at a 4% discount off SHI Advertised List price . Please see description below for more information on SHl's discount model for this contract .
All discounts arti culate d here represent the minimum discounts off SHI Advertise d List Price; actua l discounts may be significantly higher .
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The comprehensive SHI offering for National IPA consists of all hardware, software, and services available to our customers in the public sector marketplace . The discount structure offered to National IPA is based on our Advertised Price List which can be located on www.shi.com. In many cases, SHI Advertised List Price already reflects a substantial discount off of Manufacturer Published List prices. Given the breadth of manufacturers and products that SHI offers, there will be many opportunities for SHI to secure additional discounts for eligible contract users. We work to provide your contract users with the most advantageous pricing available, above and beyond the minimum discounts offered, whenever possible.
SHI prides ourselves on being honest and transparent with our customers especially when it comes to pricing. We base our discount structure on SHI Advertised Price as this is a verifiable source. We do not inflate this Advertised Price for RFPs in order to make our discounts appear larger . Other vendors may use MSRP or Publisher List price, which can be unreliable as a pricelist may not exist for every product, a pricelist can change from day to day, and a pricelist can be inconsistent depending on where you source the information from . When a vendor manipulates contract language in this manner or uses a loose definition of cost, it results in an increase in profit for them and higher prices for customers.
SHI is willing to provide complete transparency over the life of the contract as it relates to our costs and what we charge National IPA customers.
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EXHIBIT C
MESA STANDARD TERMS AND CONDITIONS
1. INDEPENDENT CONTRACTOR. It is expressly understood that the relationship of Contractor to the City will be that of an independent contractor. Contractor and all persons employed by Contractor, either directly or indirectly, are Contractor's employees, not City employees.
Accordingly, Contractor and Contractor's employees are not entitled to any benefits provided to City employees including, but not limited to, health benefits, enrollment in a retirement system, paid time off or other rights afforded City employees. Contractor employees will not be regarded as City employees or agents for any purpose, including the payment of unemployment or workers' compensation. If any Contractor employees or subcontractors assert a claim for wages or other employment benefits against the City, Contractor will defend, indemnify and hold harmless the City from all such claims.
2. SUBCONTRACTING. Contractor may not subcontract work under this Agreement without the express written permission of the City. If Contractor has received authorization to subcontract work, it is agreed that all subcontractors performing work under the Agreement must comply with its provisions. Further, all agreements between Contractor and its subcontractors must provide that the terms and conditions of this Agreement be incorporated therein.
3. ASSIGNMENT. This Agreement may not be assigned either in whole or in part without first receiving the other Party's written consent. Any attempted assignment, either in whole or in part, without such consent will be null and void and in such event the other Party will have the right at its option to terminate the Agreement. No granting of consent to any assignment will relieve either Party from any of its obligations and liabilities under the Agreement. Notwithstanding the foregoing, either Party may assign this Agreement and its rights, interests, liabilities and obligations thereunder to a successor pursuant to a merger, consolidation or sale of all or substantially all its assets following sixty (60) days written notice.
4. SUCCESSORS AND ASSIGNS, BINDING EFFECT. This Agreement will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.
5. NO THIRD-PARTY BENEFICIARIES. This Agreement is intended for the exclusive benefit of the parties. Nothing set forth in this Agreement is intended to create, or will create, any benefits, rights, or responsibilities in any third parties.
6. NON- EXCLUSIVITY. The City, in its sole discretion, reserves the right to request the Products or Services set forth herein from other sources when deemed necessary and appropriate. No exclusive rights are encompassed through this Agreement.
7. AMENDMENTS. There will be no oral changes to this Agreement. This Agreement can only be modified in a writing signed by both parties. No charge for extra work or Product will be allowed unless approved in writing, in advance, by the City and Contractor.
8. TIME OF THE ESSENCE. Time is of the essence to the performance of the parties' obligations under this Agreement.
9. COMPLIANCE WITH APPLICABLE LAWS.
a. General. Contractor must procure all permits and licenses, and pay all charges and fees necessary and incidental to the lawful conduct of business. Contractor must stay fully informed of existing and future federal, state, and local laws, ordinances, and regulations that in any manner affect the fulfillment of this Agreement and must comply with the same at its own expense. Contractor bears full responsibility for training, safety, and providing necessary equipment for all Contractor personnel to achieve throughout the term of the Agreement. Upon request, Contractor will demonstrate to the City's satisfaction any programs, procedures, and other activities used to ensure compliance.
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b. Drug-Free Workplace. Contractor is hereby advised that the City has adopted a policy establishing a drug-free workplace for itself and those doing business with the City to ensure the safety and health of all persons working on City contracts and projects.
Contractor will require a drug-free workplace for all Contractor personnel working under this Agreement. Specifically, all Contractor personnel who are working under this Agreement must be notified in writing by Contractor that they are prohibited from the manufacture, distribution, dispensation, possession, or unlawful use of a controlled substance in the workplace. Contractor agrees to prohibit the use of intoxicating substances by all Contractor personnel, and will ensure that Contractor personnel do not use or possess illegal drugs while in the course of performing their duties. c. Federal and State Immigration Laws. Contractor agrees to comply with the Immigration Reform and Control Act of 1986 (IRCA) in performance under this Agreement and to permit the City and its agents to inspect applicable personnel records to verify such compliance as permitted by law. Contractor will ensure and keep appropriate records to demonstrate that all Contractor personnel have a legal right to live and work in the United States. i. As applicable to Contractor, under the provisions of A. RS. § 41-4401, Contractor hereby warrants to the City that Contractor and each of its subcontractors will comply with, and are contractually obligated to comply with, all federal immigration laws and regulations that relate to their employees and A.RS. § 23-214(A) (hereinafter "Contractor Immigration Warranty").
ii. A breach of the Contractor Immigration Warranty will constitute as a material breach of this Agreement and will subject Contractor to penalties up to and including termination of this Agreement at the sole discretion of the City. iii. The City retains the legal right to inspect the papers of all Contractor personnel who provide services under this Agreement to ensure that Contractor or its subcontractors are complying with the Contractor Immigration Warranty.
Contractor agrees to assist the City in regard to any such inspections. iv. The City may, at its sole discretion, conduct random verification of the employment records of Contractor and any subcontractor to ensure compliance with the Contractor Immigration Warranty. Contractor agrees to assist the City in regard to any random verification performed.
v. Neither Contractor nor any subcontractor will be deemed to have materially breached the Contractor Immigration Warranty if Contractor or subcontractor establishes that it has complied with the employment verification provisions prescribed by Sections 274A and 2748 of the Federal Immigration and Nationality Act and the E-Verify requirements prescribed by A.RS. § 23-214 (A). d. Nondiscrimination. Contractor represents and warrants that it does not discriminate against any employee or applicant for employment or person to whom it provides services because of race, color, religion, sex, national origin, or disability, and represents and warrants that it complies with all applicable federal, state, and local laws and executive orders regarding employment. Contractor and Contractor's personnel will comply with applicable provisions of Title VII of the U.S. Civil Rights Act of 1964, as amended, Section 504 of the Federal Rehabilitation Act, the Americans with Disabilities Act (42 U.S.C. § 12101 et seq.), and applicable rules in performance under this Agreement. e. State Sponsors of Terrorism Prohibition. Per A.RS. § 35-392, Contractor must not be in violation of section 60) of the Federal Export Administration Act and subsequently prohibited by the State of Arizona from selling goods of services to the City.
10. SALES/USE TAX, OTHER TAXES.
a. Contractor is responsible for the payment of all taxes including federal, state, and local taxes related to or arising out of Contractor's Services under this Agreement, including by way of illustration but not limitation, federal and state income tax, Social Security tax,
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unemployment insurance taxes, and any other taxes or business license fees as required.
If any taxing authority should deem Contractor or Contractor employees an employee of the City, or should otherwise claim the City is liable for the payment of taxes that are Contractor's responsibility under this Agreement, Contractor will indemnify the City for any tax liability, interest, and penalties imposed upon the City. b. The City is exempt from paying certain federal excise taxes and will furnish an exemption certificate upon request. The City is not exempt from state and local sales/use taxes.
11. AMOUNTS DUE THE CITY. Contractor must be current and remain current in all obligations due to the City during the performance of Services under the Agreement. Payments to Contractor may be offset by any delinquent amounts due the City or fees and charges owed to the City.
12. PUBLIC RECORDS. Contractor acknowledges that the City is a public entity, subject to Arizona's public records laws (A.R.S. § 39-121 et. seq.) and that any documents related to this Agreement may be subject to disclosure pursuant to state law in response to a public records request or to subpoena or other judicial process.
12.1. If Contractor believes document related to the Agreement contains trade secrets or other proprietary data, Contractor must notify the City and include with the notification a statement that explains and supports Contractor's claim. Contractor also must specifically identify the trade secrets or other proprietary data that Contractor believes should remain confidential.
12.2. In the event the City determines it is legally required to disclose pursuant to law any documents or information Contractor deems confidential trade secrets or proprietary data, the City, to the extent possible, will provide Contractor with prompt written notice by certified mail, fax, email or other method that tracks delivery status of the requirement to disclose the information so Contractor may seek a protective order from a court having jurisdiction over the matter or obtain other appropriate remedies . The notice will include a time period for Contractor to seek court ordered protection or other legal remedies as deemed appropriate by Contractor. If Contractor does not obtain such court ordered protection by the expiration of said time period, the City may release the information without further notice to Contractor.
13. AUDITS AND RECORDS. Contractor must preserve the records related to this Agreement for six (6) years after completion of the Agreement. The City or its authorized agent reserves the right to inspect any records related to the performance of work specified herein. In addition, the City may inspect any and all payroll, billing or other relevant records kept by Contractor in relation to the Agreement. Contractor will permit such inspections and audits during normal business hours and upon reasonable notice by the City. The audit of records may occur at Contractor's place of business or at City offices, as determined by the City.
14. BACKGROUND CHECK. The City may conduct criminal, driver history, and all other requested background checks of Contractor personnel who would perform Services under the Agreement or who will have access to the City's information, data, or facilities in accordance with the City's current background check policies. Any officer, employee, or agent that fails the background check must be replaced immediately for any reasonable cause not prohibited by law.
15. SECURITY CLEARANCE AND REMOVAL OF CONTRACTOR PERSONNEL. The City will have final authority, based on security reasons: (i) to determine when security clearance of Contractor personnel is required; (ii) to determine the nature of the security clearance, up to and including fingerprinting Contractor personnel; and (iii) to determine whether or not any individual or entity may provide Services under this Agreement. If the City objects to any Contractor personnel for any reasonable cause not prohibited by law, then Contractor will, upon notice from the City, remove any such individual from performance of Services under this Agreement.
16. DEFAULT.
a. A party will be in default if that party:
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i. Is or becomes insolvent or is a party to any voluntary bankruptcy or receivership proceeding, makes an assignment for a creditor, or there is any similar action that affects Contractor's capability to perform under the Agreement; ii. Is the subject of a petition for involuntary bankruptcy not removed within sixty (60) calendar days;
iii. Conducts business in an unethical manner as set forth in the City Procurement Rules Article 7 or in an illegal manner; or
iv. Fails to carry out any term, promise, or condition of the Agreement. b. Contractor will be in default of this Agreement if Contractor is debarred from participating in City procurements and solicitations in accordance with Article 6 of the City's Procurement Rules.
c. Notice and Opportunity to Cure. In the event a party is in default then the other party may, at its option and at any time, provide written notice to the defaulting party of the default. The defaulting party will have thirty (30) days from receipt of the notice to cure the default; the thirty (30) day cure period may be extended by mutual agreement of the parties, but no cure period may exceed ninety (90) days. A default notice will be deemed to be sufficient if it is reasonably calculated to provide notice of the nature and extent of such default. Failure of the non-defaulting party to provide notice of the default does not waive any rights under the Agreement.
d. Anticipatory Repudiation. Whenever the City in good faith has reason to question Contractor's intent or ability to perform, the City may demand that Contractor give a written assurance of its intent and ability to perform. In the event that the demand is made and no written assurance is given within five (5) calendar days, the City may treat this failure as an anticipatory repudiation of the Agreement.
17. REMEDIES. The remedies set forth in this Agreement are not exclusive. Election of one remedy will not preclude the use of other remedies. In the event of default:
a. The non-defaulting party may terminate the Agreement, and the termination will be effective immediately or at such other date as specified by the terminating party. b. The City may purchase the Services required under the Agreement from the open market, complete required work itself, or have it completed at the expense of Contractor. If the cost of obtaining substitute Services exceeds the contract price, the City may recover the excess cost by: (i) requiring immediate reimbursement to the City; (ii) deduction from an unpaid balance due to Contractor; (iii) collection against the proposal and/or performance security, if any; (iv) collection against liquidated damages (if applicable); or (v) a combination of the aforementioned remedies or other remedies as provided by law. Costs includes any and all, fees, and expenses incurred in obtaining substitute Services and expended in obtaining reimbursement, including, but not limited to, administrative expenses, attorneys' fees, and costs.
c. The non-defaulting party will have all other rights granted under this Agreement and all rights at law or in equity that may be available to it. d. Neither party will be liable for incidental, indirect, special, or consequential damages.
18. CONTINUATION DURING DISPUTES. Contractor agrees that during any dispute between the parties, Contractor will continue to perform its obligations until the dispute is settled, instructed to cease performance by the City, enjoined or prohibited by judicial action, or otherwise required or obligated to cease performance by other provisions in this Agreement.
19. TERMINATION FOR CONVENIENCE. The City reserves the right to terminate this Agreement in part or in whole upon thirty (30) calendar days' written notice.
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20. TERMINATION FOR CONFLICT OF INTEREST (A.R.S. § 38-511 ). Pursuant to A.R.S. § 38-511, the City may cancel this Agreement within three (3) years after its execution, without penalty or further obligation, if any person significantly involved in initiating, securing, drafting, or creating the Agreement for the City becomes an employee or agent of Contractor.
21. TERMINATION FOR NON-APPROPRIATION AND MODIFICATION FOR BUDGETARY CONSTRAINT. The City is a governmental agency which relies upon the appropriation of funds by its governing body to satisfy its obligations. If the City reasonably determines that it does not have funds to meet its obligations under this Agreement, the City will have the right to terminate the Agreement without penalty on the last day of the fiscal period for which funds were legally available. In the event of such termination, the City agrees to provide written notice of its intent to terminate thirty (30) calendar days prior to the stated termination date.
22. PAYMENT TO CONTRACTOR UPON TERMINATION. Upon termination of this Agreement, Contractor will be entitled only to payment for those Services performed up to the date of termination, and any authorized expenses already incurred up to such date of termination. The City will make final payment within thirty (30) calendar days after the City has both completed its appraisal of the Products and Services provided and received Contractor's properly prepared final invoice.
Termination of this Agreement shall not affect the obligations of the City or Contractor under any existing Order issued under this Agreement, and such Order shall continue in effect as though this Agreement has not been terminated, and was still in effect with respect to such Order.
23. NON-WAIVER OF RIGHTS. There will be no waiver of any provision of this agreement unless approved in writing and signed by the waiving party. Failure or delay to exercise any rights or remedies provided herein or by law or in equity, or the acceptance of, or payment for, any Services hereunder, will not release the other party of any of the warranties or other obligations of the Agreement and will not be deemed a waiver of any such rights or remedies.
24. INDEMNIFICATION/LIABILITY.
a. To the fullest extent permitted by law, Contractor agrees to defend, indemnify, and hold the City, its officers, agents, and employees, harmless from and against any and all liabilities, demands, claims, suits, losses, damages, causes of action, fines or judgments, including costs, attorneys' , witnesses', and expert witnesses' fees, and expenses incident thereto, relating to, arising out of, or resulting from: (i) misconduct by Contractor personnel under this Agreement; (ii) any negligent acts, errors, mistakes or omissions by Contractor or Contractor personnel; and (iii) Contractor or Contractor personnel's failure to comply with this Agreement.
b. Contractor will update the City during the course of the litigation to timely notify the City of any issues that may involve the independent negligence of the City that is not covered by this indemnification .
c. The City assumes no liability for actions of Contractor and will not indemnify or hold Contractor or any third party harmless for claims based on this Agreement or use of Contractor-provided supplies or Services.
d. IN THE EVENT OF ANY LIABILITY INCURRED BY CONTRACTOR OR ANY OF ITS
AFFILIATES HEREUNDER, INCLUDING INDEMNIFICATION OF CITY BY
CONTRACTOR , THE ENTIRE LIABILITY OF CONTRACTOR AND ITS AFFILIATES FOR DAMAGES FROM ANY CAUSE WHATSOEVER WILL NOT EXCEED $5,000,000.00 OVER THE ENTIRE TERM OF THE AGREEMENT .
25. (RESERVED)
26. THE CITY'S RIGHT TO RECOVER AGAINST THIRD PARTIES. Contractor will do nothing to prejudice the City's right to recover against third parties for any loss, destruction, or damage to City property, and will at the City's request and expense, furnish to the City reasonable assistance and
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cooperation, including assistance in the prosecution or defense of suit and the execution of instruments of assignment in favor of the City in obtaining recovery.
27. NO GUARANTEE OF WORK. Contractor acknowledges and agrees that it is not entitled to deliver any specific amount of Products or Services or any Products or Services at all under this Agreement and acknowledges and agrees that the Products or Services will be requested by the City on an as needed basis at the sole discretion of the City. Any document referencing quantities or performance frequencies represent the City's best estimate of current requirements, but will not bind the City to purchase, accept, or pay for Products or Services which exceed its actual needs.
28. OWNERSHIP. All deliverables, Services, and information provided by Contractor or the City pursuant to this Agreement (whether electronically or manually generated) including without limitation, reports, test plans, and survey results, graphics, and technical tables, originally prepared in the performance of this Agreement, are the property of the City and will not be used or released by Contractor or any other person except with prior written permission by the City. Notwithstanding the foregoing, Contractor shall retain ownership rights to (1) all of its previously existing intellectual property, including any systems, derivatives, modifications and enhancements thereto, (2) confidential information of contractor, and (3) any tools or scripting applications used, developed or created by Contractor or its third-party licensors during the performance of this Agreement.
29. USE OF NAME. Contractor will not use the name of the City of Mesa in any advertising or publicity without obtaining the prior written consent of the City.
30. PROHIBITED ACTS. Pursuant to A.RS. § 38-504, a current or former public officer or employee within the last twelve (12) months shall not represent another organization before the City on any matter for which the officer or employee was directly concerned and personally participated in during their service or employment or over which they had a substantial or material administrative discretion. Further, while employed by the City and for two (2) years thereafter, public officers or employees are prohibited from disclosing or using, without appropriate authorization, any confidential information acquired by such personnel in the course of his or her official duties at the City.
31. FOB DESTINATION FREIGHT PREPAID AND ALLOWED. All deliveries will be FOB destination freight prepaid and allowed unless otherwise agreed.
32. RISK OF LOSS. Contractor agrees to bear all risks of loss, injury, or destruction of goods or equipment incidental to providing these Services and such loss, injury, or destruction will not release Contractor from any obligation hereunder.
33. SAFEGUARDING CITY PROPERTY. Contractor will be responsible for any damage to City real property or damage or loss of City personal property when such property is the responsibility of or in the custody of Contractor or its employees.
34. WARRANTY OF RIGHTS. Contractor warrants it has title to, or the right to allow the City to use, the Products and Services being provided and that the City may use same without suit, trouble or hindrance from Contractor or third parties.
35. PROPRIETARY RIGHTS INDEMNIFICATION. Without limiting the foregoing, Contractor will without limitation, at its expense defend the City against all claims asserted by any person that anything provided by Contractor infringes a patent, copyright, trade secret or other intellectual property right and must, without limitation, pay the costs, damages and attorneys' fees awarded against the City in any such action, or pay any settlement of such action or claim. Each party agrees to notify the other promptly of any matters to which this provision may apply and to cooperate with each other in connection with such defense or settlement. If a preliminary or final judgment is obtained against the City's use or operation of the items provided by Contractor hereunder or any part thereof by reason of any alleged infringement, Contractor will, at its expense and without limitation, either: (a) modify the item so that it becomes non-infringing; (b) procure for the City the right to continue to use the item; (c) substitute for the infringing item other item(s) having at least equivalent capability; or (d) refund to the City an amount equal to the price paid, less reasonable usage, from the time of installation acceptance through cessation of use, which amount will be
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calculated on a useful life not less than five (5) years, plus any additional costs the City may incur to acquire substitute Products or Services.
36. CONTRACT ADMINISTRATION. The contract will be administered by the Purchasing Administrator and/or an authorized representative from the using department. All questions regarding the contract will be referred to the administrator for resolution. Supplements may be written to the contract for the addition or deletion of Services. Payment will be negotiated and determined by the contract administrator(s).
37. FORCE MAJEURE. Failure by either party to perform its duties and obligations will be excused by unforeseeable circumstances beyond its reasonable control, including acts of nature, acts of the public enemy, riots, fire, explosion, legislation, and governmental regulation. The party whose performance is so affected will within five (5) calendar days of the unforeseeable circumstance notify the other party of all pertinent facts and identify the force majeure event. The party whose performance is so affected must also take all reasonable steps, promptly and diligently, to prevent such causes if it is feasible to do so, or to minimize or eliminate the effect thereof. The delivery or performance date will be extended for a period equal to the time lost by reason of delay, plus such additional time as may be reasonably necessary to overcome the effect of the delay, provided however, under no circumstances will delays caused by a force majeure extend beyond one hundred-twenty (120) calendar days from the scheduled delivery or completion date of a task unless agreed upon by the parties.
38. COOPERATIVE USE OF CONTRACT. This contract is available through National IPA to agencies nationwide. The City has also entered into various cooperative purchasing agreements with other Arizona government agencies, including the Strategic Alliance for Volume Expenditures (SAVE) cooperative. Under the SAVE Cooperative Purchasing Agreement, any contract may be extended for use by other municipalities, school districts and government agencies through National IPA or SAVE in the State of Arizona with the approval of Contractor. Any such usage by other entities must be in accordance with the statutes, codes, ordinances, charter and/or procurement rules and regulations of the respective government agency.
A contractor, subcontractor or vendor or any employee of a contractor, subcontractor or vendor who is contracted to provide Services on a regular basis at an individual school shall obtain a valid fingerprint clearance card pursuant to title 41, chapter 12, article 3.1. A school district governing board shall adopt policies to exempt a person from the requirements of this subsection if the person's normal job duties are not likely to result in independent access to or unsupervised contact with pupils. A school district, its governing board members, its school council members and its employees are exempt from civil liability for the consequences of adoption and implementation of policies and procedures pursuant to this subsection unless the school district, its governing board members, its school council members or its employees are guilty of gross negligence or intentional misconduct.
Additionally, Contractor will comply with the governing body's fingerprinting policy of each individual school district and public entity. Contractor, subcontractors, vendors and their employees will not provide Services on school district properties until authorized by the school district.
Orders placed by other agencies and payment thereof will be the sole responsibility of that agency.
The City is not responsible for any disputes arising out of transactions made by others. The City is not a party to any agreements between the Contractor and National IPA, National IPA and other agencies, the Contractor and other agencies, or any third-party contracts in any way related to this Agreement or the cooperative use of this Agreement.
39. FUEL CHARGES AND PRICE INCREASES. No fuel surcharges will be accepted. No price increases will be accepted without proper request by Contractor and response by the City's Purchasing Division.
40. NOTICES. All notices to be given pursuant to this Agreement must be delivered to the parties at their respective addresses. Notices may be (i) personally delivered; (ii) sent via certified or registered mail, postage prepaid; (iii) sent via overnight courier; or (iv) sent via email or facsimile.
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If provided by personal delivery, receipt will be deemed effective upon delivery. If sent via certified or registered mail, receipt will be deemed effective three (3) calendar days after being deposited in the United States mail. If sent via overnight courier, email or facsimile, receipt will be deemed effective two (2) calendar days after the sending thereof .
41. GOVERNING LAW, FORUM. This Agreement is governed by the laws of the State of Arizona.
The exclusive forum selected for any proceeding or suit in law or equity arising from or incident to this Agreement will be Maricopa County, Arizona.
42. INTEGRATION CLAUSE. This Agreement, including all attachments and exhibits hereto, supersede all prior oral or written agreements, if any, between the parties and constitutes the entire agreement between the parties with respect to the work to be performed.
43. PROVISIONS REQUIRED BY LAW. Any provision required by law to be in this Agreement is a part of this Agreement as if fully stated in it.
44. SEVERABILITY. If any provision of this Agreement is declared void or unenforceable, such provision will be severed from this Agreement, which will otherwise remain in full force and effect.
The parties will negotiate diligently in good faith for such amendment(s) of this Agreement as may be necessary to achieve the original intent of this Agreement, notwithstanding such invalidity or unenforceability.
45. SURVIVING PROVISIONS. Notwithstanding any completion, termination, or other expiration of this Agreement, all provisions which, by the terms of reasonable interpretation thereof, set forth rights and obligations that extend beyond completion, termination, or other expiration of this Agreement, will survive and remain in full force and effect. Except as specifically provided in this Agreement, completion, termination, or other expiration of this Agreement will not release any party from any liability or obligation arising prior to the date of termination.
46. A.R.S. SECTIONS 1-501 and 1-502. Pursuant to Arizona Revised Statutes Sections 1-501 and 1- 502, any person who applies to the City for a local public benefit (the definition of which includes a grant, contract or loan) must demonstrate his or her lawful presence in the United States. As the Agreement is deemed a local public benefit, if Contractor is an individual (natural) person or sole proprietorship, Contractor agrees to sign and submit the necessary documentation to prove compliance with the statutes as applicable.
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OFFICE OF THE CITY CLERK
COUNCIL MINUTES
February 5, 2018
The City Council of the City of Mesa met in a Regular Council Meeting in the Council Chambers, 57 East 1st Street, on February 5, 2018 at 5:45 p.m.
COUNCIL PRESENT COUNCIL ABSENT OFFICERS PRESENT
John Giles
David Luna
Mark Freeman
Christopher Glover
Francisco Heredia
Kevin Thompson
Jeremy Whittaker
None
Christopher Brady
Dee Ann Mickelsen
Jim Smith
Mayor’s Welcome.
Invocation by Pastor Ben Diaz with Palabra de Vida (Word of Life).
Pledge of Allegiance was led by Councilmember Thompson.
Awards, Recognitions and Announcements.
There were no awards, recognitions or announcements.
1. Take action on all consent agenda items.
All items listed with an aster isk (*) will be considered as a group by the City Council and will be enacted with one motion. There will be no separate discussion of these items unless a Councilmember or citizen requests, in which event the item will be removed from the consent agenda and considered as a separate item. If a citizen wants an item removed from the consent agenda, a blue card must be completed and given to the City Clerk prior to the Council’s vote on the consent agenda.
It was moved by Councilmember Thompson, seconded by Councilmember Glover, that the consent agenda items be approved.
Carried unanimously.
*2. Approval of minutes from previous meetings as written.
Minutes from the January 8, 11, and 22, 2018 Council meetings.
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3. Take action on the following liquor license applications:
*3-a. It Ain’t Chemo
This is a one -day event to be held on Saturday, February 10, 2018 from 9:00 A.M. to 9:00 P.M. at Riverview Park, 2100 West Rio Salado Parkway. (District 1)
*3-b. AMC Superstition East 12
A multi- screen cinema i s requesting a new Series 6 Bar License for American Multi- Cinema Inc., 1935 South Signal Butte Road - Andrea Dahlman Lewkowitz, agent. There is no existing license at this location. (District 6)
*3-c. ATL Wings
A restaurant that serves lunch and dinner is requesting a new Series 12 Restaurant License for Stapley Wings LLC, 1455 South Stapley Drive, Suites 22- 24 - Andrea Dahlman Lewkowitz, agent. The existing license held by Mark Killian, sole proprietor, will revert to the State. (District 4)
*3-d. Elgin Distillery
This is a one-day craft distillery festival to be held on Saturday, March 3, 2018 from 9:00 A.M. to 4:00 P.M. at Sunland Village, 4601 East Dolphin Avenue. (District 2)
*3-e. Village of Elgin Winery
This is a one- day wine festival event to be held on Saturday, March 3, 2018 from 9:00 A.M. to 4:00 P.M. at Sunland Village, 4601 East Dolphin Avenue. (District 2)
4. Take action on the following off-track betting license application:
*4-a. Turf Paradise, TP Racing LLLP
New Off-Track Betting License for Turf Paradise, TP Racing LLLP to telecast at Moose & Bear, located at 118 East McKellips Road, Suite 103, TB Concepts LLC. Applicant:
Vincent Acri Francia. (District 1)
5. Take action on the following contracts:
*5-a. One-Year Renewal to the Term Contract for Executive Physicals for Citywide Departments as requested by the Human Resources Department. (Citywide)
This contract provides annual physicals for the City’s executive staff as a means of maintaining optimum health. There are approx imately 65- 70 positions eligible to participate in this program.
The Human Resources Department and Purchasing recommend authorizing the renewal contract with Banner Occupational Health Clinics, at $88,500, based on estimated usage.
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*5-b. One-Year Renewal to the Term Contract for Deceased Animal Collection Services for the Community Services Department. (Citywide)
This contract provides a vendor to collect and dispose of deceased animals up to 150 pounds that are reported within the City. The contractor is responsible for the proper disposal by cremation or other means in accordance with the standards and methods approved by the Maricopa County Health Department.
The Community Services Department and Purchasing recommend authorizing the renewal contract with APM/Couts Enterprises, Inc., dba Arizona Pet Mortuary, at $54,000, based on estimated usage.
*5-c. Purchase of One Replacement Fire Apparatus, an Air Light/Rehab Unit, for the Fire and Medical Department (Sole Source). (Citywide)
The apparatus being replaced has met established replacement criteria and will be sold by a sealed bid process or traded -in as part of the City's fire apparatus purchase agreement with Pierce Manufacturing. In addition, Fire and Medical will trade-in two units to further offset the price for the Air/Light Rehab unit.
The Fire and Medical Department and Purchasing recommend authorizing the purchase using the City’s five-year purchase agreement with Pierce Manufacturing Inc., through their designated local dealer, Hughes Fire Equipment Inc., at $502,264.75. This purchase is funded by the Capital -General Fund and authorized 2013 Public Safety Bonds.
*5-d. Three-Year Term Contract for Landscape Maintenance Services for Parks, Retention Basins and Sports Fields - Zones 1, 2, 3 and 4 for the Parks, Recreation and Community Facilities Department (PRCF). (Citywide)
These contracts provide landscape maintenance services for sports fields, parkways, medians, parks, retention basins or grounds adjacent to City facilities. The City has divided the landscaping into geographic areas known as Zones 1, 2, 3 and 4. PRCF has done an analysis to bring the work under this contract in- house and, at this time, contracting continues to be in the best financial interest of the City.
The evaluation committee recommends awarding the contract to the highest-scored proposal from Mariposa Landscape Arizona, Inc.; Zone 1, at $1,435,319.57 annually; Zone 2, at $959,183.45 annually; Zone 3, at $974,364.20 annually; and Zone 4, at $1,221,738.22 annually; based on estimated usage.
*5-e. Three-Year Term Contract for Plumbing Services for the Parks, Recreation and Community Facilities Department. (Citywide)
This contract will establish a list of pre -qualified plumbing contractors to perform plumbing services on various City facilities/projects on an as-needed basis.
The evaluation committee recommends awarding the contract to the four, highest-scored proposals from Mesa Energy Systems Inc.; RKS Plumbing and Mechanical Inc.; Sun Mechanical Inc.; and W.D. Manor Mechanical Contractors, Inc.; cumulatively not to exceed $100,000 annually, based on estimated usage.
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*5-f. Purchase of Furniture for the Main Library as requested by the Library Services Department. (Citywide)
This purchase will provide seating and tables for two new rooms at the Main Library, Teen Room and ThinkSpot. The Library worked with several vendors utilizing cooperative contracts specifying their needs and goals with this project.
The Library Services Department and Purchasing recommend authorizing the purchase using the Northern Arizona University cooperative contract with Atmosphere Commercial Interiors, at $50,876.25.
*5-g. Five-Year Term Contract with CDW Government, LLC and SHI International Corp. for Information Technology Solutions and Services for Various Departments throughout the City. (Citywide)
This contract will provide the City and participating agencies a full range of information technology solution products and services to meet varying requirements of governmental agencies. The scope of products and services available under these contracts include standard business and high- end workstations; laptop and notebook computers; network equipment; computer and network products and peripherals; monitors; various cloud, consulting, and technical support services; financing; various software products; and the contractors' comprehensive product offering.
Mesa, as the lead agency, has partnered with the National Intergovernmental Purchasing Alliance Company (National IPA) to lead this contract. The contract will be available to over 45,000 public agencies nationally. While no minimum volume is guaranteed to the suppliers, the estimated annual volume of IT Solutions purchased under this master agreement is approximately $500 million per year. The City will receive rebates annually for administering and awarding this contract.
A committee representing the Police, and Information Technology Departments, City Manager’s Office, Police- Information Technology, National IPA and Purchasing evaluated responses. The evaluation committee recommends awarding the contract to the highest-scored proposals from CDW Government, LLC and SHI International Corp., at $3,100,000 annually, based on estimated usage.
*5-h. One-Year Term Contract for Electrical and Lighting Supplies for the Materials and Supply Warehouse (for Citywide Departments). (Citywide)
Multiple departments use this Citywide contract for their miscellaneous electrical equipment and supplies.
The Business Services Department and Purchasing rec ommend authorizing the purchase using the State of Arizona cooperative contract with Border States Industries, Inc., at $100,000, based on estimated usage.
*5-i. Re-Award the Three- Year Term Contract for Microfilm Conversion Services for the Police Department. (Citywide)
This contract will provide services to convert Police Department data from microfilm to digital media. Police, Records Division use microfilm that is becoming worn and damaged. The previous vendor is unable to satisfactorily fulfill the contract requirements. 115
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The Police Department and Purchasing recommend re- awarding the contract to the second highest scored proposal, ICM Conversions, at $400,000 annually, based on estimated usage.
*5-j. Purchase of Falcon District Brand Signage as reques ted by the Economic Development Department. (Citywide)
Continuing to build awareness and to promote the Falcon Field Economic Activity Area, this purchase for the Falcon District signage includes the installation of two branded monument signs to be located on Greenfield and Higley Roads, south of the 202.
Additionally, the City will install utility and transit signal box wraps and will mount branded banners promoting aerospace, technology, and manufacturing on light poles around the airport.
The Economic Development Department and Purchasing recommend authorizing the purchase using the City of Peoria cooperative contract with YESCO Phoenix, at $146,670.49. This purchase is funded by Local Streets Sales Tax.
*5-k. Purchase of Three Replacement Rollback Trailers for the Transportation Department. (Citywide)
These trailers will replace three aging equipment trailers that are at the end of their service life. The trailers will meet the needs and safety requirements for transporting the large equipment required to perform street and right-of-way maintenance.
The Transportation Department and Purchasing recommend authorizing the purchase using the National Joint Powers Alliance contract with Empire Southwest (a Mesa business), at $176,764.77. This purchase is funded by Local Streets Sales Tax.
*5-l. One-Year Renewal to the Term Contract for Radio- Based Endpoint Encoders (for Water Meter Reading) for the Water Resources Department. (Citywide)
This contract provides Itron radio -based endpoint encoders and acces sories purchased directly from Itron, Inc., the manufacturer. The endpoint stores 40 days of hourly reads to ensure data integrity and offers advanced customer side leak detection and reverse flow and tamper alarms. Water Utility installs approximately 540 radio-based endpoint encoders on new and existing meters annually.
The Water Resources Department and Purchasing recommend authorizing the renewal with Itron, Inc., at $100,000, based on estimated usage.
*5-m. Purchase of Water Treatment Plant Shop Tools and Equipment for the New Signal Butte Water Treatment Plant as requested by the Water Resources Department. (Citywide)
This purchase is for tools and equipment needed for the start-up and maintenance in the various shops at the new Signal Butte Water Treatment Plant.
The Water Resources Department and Purchasing recommend awarding the contract to the lowest, responsive and responsible bidders: Copper State Bolt & Nut Co. (a Mesa business); Glendale Industrial Supply, LLC, dba UNICOA Construction and Industrial Supply; Mallory Safety & Supply LLC; and W.W. Grainger, Inc.; cumulatively not to exceed $153,000, based on estimated usage.
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*5-n. One-Year Renewal to the Term Contract for Fire Hydrant Water Meters for the Water Resources Department. (Citywide)
This contract provides 3” fire hydrant water meters to accurately measure construction water use of fire hydrants. The meters are installed by Water Utility staff to serve contractors and other customers needing to connect to City fire hydrants for tempora ry construction water service and dust control purposes.
The Water Resources Department and Purchasing recommend authorizing the renewal with Badger Meter Inc., dba National Meter Automation, at $35,000, based on estimated usage.
*5-o. Greenfield Water Reclamation Plant (GWRP), Phase III Expansion Guaranteed Maximum Price (GMP) No. 2. (Citywide)
The City of Mesa, Town of Gilbert, and Town of Queen Creek seek to provide an additional 14 million gallons per day annual average day flow of liquids and solids treatment capacity at the existing GWRP, complete with the required infrastructure, technology, and environmental features to ensure a reliable, efficient, and expanded plant to meet the current and future demands.
Staff recommends awarding the contrac t for the completion of this project to McCarthy Building Companies in the amount of $120,302,333 and authorize a change order allowance $6,015,117 (5%) for a total project amount of $126,317,450. This project is funded by the Greenfield Water Reclamation Plant Joint Venture Fund, with contributions coming from its members based on usage. Mesa’s portion of this GMP is $72,229,521 and is funded by 2014 authorized Wastewater Bonds.
*5-p. Sewer Pipe and Manhole Rehabilitation: Mesa Drive, Millet Avenue, Horne, and 6th Avenue. (District 4)
The existing sanitary sewer lines covered by this project were built during the 1950’s and 1960’s. The age of these pipes greatly increases their risk of failure and emergency repairs. This method of construction can be completed while leaving the pipe in place and without excavation. Similarly, the sewer manholes will be cleaned, repaired, and coated in place. Only the concrete adjustment rings will be removed and replaced.
Staff recommends awarding the contract for this pr oject to the lowest, responsible bidder, B and F Contracting, Inc, in the amount of $1,394,294.67, and authorize a change order allowance in the amount of $139,430 (10%), for a total amount of $1,533,724.67. Funding for this project is available from the 2014 Wastewater Bond Program.
*5-q. Sidewalks at Railroad Crossing on Alma School. (Districts 3 and 4)
To continue to meet current railroad approach and clearance standards at the Alma School Road railroad crossing, additional safety improvements will need to be made.
The project improvements for roadway and sidewalk approach at this location will facilitate greater public safety and needed clearances from railroad signals along with a smoother roadway crossing of the Union Pacific Railroad track. Mesa wil l participate in the federally-funded Railway-Highway Grade Crossing Program, and will be responsible 117
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for adjusting the existing concrete sidewalks around the proposed cantilevers and gates, and installing concrete medians.
This project was previously awarded by Council on July 10, 2017, however, the previously selected contractor could not comply with the federal requirements and the project was released for bid a second time.
Staff recommends awarding the contract to the lowest, responsible bidder, AJP Electric, in the amount of $149,494, plus an additional $14,949 (10%) as a change order allowance, for a total amount of $164,443. Funding is available from the Local Streets Sales Tax, of which 94.3% will be reimbursed by Arizona Department of Transporta tion (Federal) Grant under the Railway-Highway Grade Crossing.
6. Take action on the following resolutions:
*6-a. Approving and authorizing the City Manager to submit the Second Substantial Amendment to the Fiscal Year 2017/2018 Annual Action Plan to the U.S. Department of Housing and Urban Development related to the allocation of funding obtained under the Community Development Block Grant (CDBG) program. This Amendment will allow for reallocation of $600,000 in CDBG funds from the Senior Center Renovation Project (247 North Macdonald) to the Eagles Park Project (828 East Broadway Road). (District 4) – Resolution No. 11088.
*6-b. Approving and authorizing the City Manager to enter into a Grant Agreement with the Arizona Department of Public Safety to accept $1,335,284 in Victims of Crime Act (VOCA) grant funds. The finding will be used for salaries and expenses for the Mesa Prosecutors Office, Victim Services Unit for a three-year period. (Citywide) – Resolution No. 11089.
*6-c. Approving and authorizing the City Manager to enter into a Lease Agreement with New Cingular Wireless PCS for a cellular site on a portion of 5950 East Virginia Street, also known as Mesa Fire Station 214. (District 5) – Resolution No. 11090.
*6-d. Approving and authorizing the City Manager to enter into a Development Agreement for City-Share Reimbursement with PPGN -Ray, LLLP, for the reimbursement of $100,568 for regional street and street lighting improvements that are being required by the City in conjunction with a proposed residential development known as Crismon Road at PPGN, located at 5461 South Ellsworth Road. (District 6) – Resolution No. 11091.
*6-e. Approving and authorizing the City Manager to enter into an Intergovernmental Agreement with the Maricopa County, Department of Transportation for the pavement rehabilitation of Adobe Road from Higley Road to Recker Road. The City will contribute an estimated $54,417 for the portion of the project that is within City boundaries that will be funded from the 2013 Streets Bond Program. (District 5) – Resolution No. 11092.
*6-f. Approving and authorizing the City Manager to enter into First Amendments to the Development Agreement, Ground and Air Lease, and License Agreement with 3W Management, LLC, to facilitate the development of, and job creation and retention at, the City-owned property generally located at the southwest corner of Main Street and South Pomeroy and 34 South Pomeroy, which is the development commonly known as The GRID. (District 4) – Resolution No. 11093.
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7. Introduction of the following ordinance and setting February 26, 2018 as the dat e of the public hearing on this ordinance:
*7-a. ZON17-00323 (District 5) The 8800 to 8900 blocks of East Main Street (south side).
Located west of Red Mountain Freeway on the south side of Main Street (16.4± acres).
Rezoning from RS-43 and GC to GC-PAD; and Site Plan Review. This request will allow for the development of an RV dealership and storage facility. Jeff Welker, Welker Development Resources, applicant; Roger D. Overson, owner.
Staff Recommendation: Approval with conditions
P&Z Board Recommendation: Approval with conditions (Vote: 6-0)
8. Discuss, receive public comment, and take action on the following ordinances:
*8-a. ZON17-00309 (District 2) The 5200 block of East Inverness Avenue (south side).
Located east of Higley Road south of the US60 Freeway (1.9 ± acres). Rezoning from RM-3-PAD to LC; and Site Plan Review. This request will allow for the development of a commercial building. John Schoenauer, HD Management, applicant; Sevilla, LLC, owner. – Ordinance No. 5419.
Staff Recommendation: Approval with conditions
P&Z Board Recommendation: Approval with conditions (Vote: 7-0)
*8-b. ZON17-00283 (District 6) The 7100 to 7300 blocks of East Ray Road (north side).
Located east of Power Road on the north side of Ray Road (56.0± acres). Rezone from LI-AF to LI -AF-PAD. This request will allow for the development of an industrial subdivision. Omar Cervantes, XCL Engineering, LLC, applicant; Phx -Mesa Gateway Airport 193, LLC, owner. – Ordinance No. 5420.
Staff Recommendation: Approval with conditions
P&Z Board Recommendation: Approval with conditions (Vote: 7-0)
*8-c. ZON17-00432 (District 3) The 800 and 900 blocks of West Southern Avenue (south side), the 1200 and 1300 blocks of South Extension Road (west side), and the 800 and 900 blocks of West Grove Avenue (north side). Located at the southwest corner of Southern Avenue and Extension Road (19.3 ± acres). PAD Amendment; Site Plan Modification. This request w ill allow the development of a new multiple- residence building in an existing multiple- residence complex. Reese Anderson, Pew and Lake, PLC, applicant; Edward B. Frankel, Trustee of the Frankel Family Trust, owner. – Ordinance No. 5421.
Staff Recommendation: Approval with conditions
P&Z Board Recommendation: Approval with conditions (Vote: 7-0)
9. Take action on the following subdivision plat:
*9-a. "Allred Ranch" (District 2) The 2900 to 3100 blocks of East Southern Avenue (north side), and t he 900 to 1200 blocks of South Los Alamos (west side). Located east of 119
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Lindsay Road on the north side of Southern Avenue. 108 RSL-4.5 PAD lots (25± acres).
KB Home Phoenix, Inc., developer; Dan Auxier, EPS Group, engineer.
Items not on the Consent Agenda
10. Items from citizens present.
There were no items from citizens present.
11. Adjournment.
Without objection, the Regular Council Meeting adjourned at 5:57 p.m.
ATTEST:
DEE ANN MICKELSEN, CITY CLERK
~
~AYOR
I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the Regular Council Meeting of the City Council of Mesa, Arizona, held on the 5th day of February, 2018. I further certify that the meeting was duly called and held and that a quorum was present.
DEE ANN MICKELSEN, CITY CLERK
js
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National Cooperative
Contract
National Intergovernmental Purchasing
Alliance Company
Information Technology Solutions
121
1 October 23, 2017
National IPA
City of Mesa
702 Capitol Avenue, Room 095
Frankfort KY 40601
Dear Ms. Williams:
Thank you for providing SHI the opportunity to participate in the City of Mesa’s Request for Proposal for Information Technology Solutions and Services.
Before you read our response, please know that the soul of our company is supported by thousands of empowered employees who work together to determine the best course of action for our customers.
We are a privately‐owned company, and as such, our customers are our most valued shareholders. We are honored to have the opportunity to work with the City of Mesa. We have been pleased to work with the City for your software needs and other IT purchases over the last 6 years, and we will work diligently to ensure that this long‐term relationship continues to provide value for you.
SHI prides ourselves on being honest and transparent with our customers especially when it comes to pricing. We base our discount structure on SHI Advertised Price as this is a verifiable source. We do not inflate this Advertised Price for RFPs in order to make our discounts appear larger. Other vendors may use MSRP or Publisher List price, which can be unreliable as a pricelist may not exist for every product, a pricelist can change from day to day, and a pricelist can be inconsistent depending on where you source the information from. When a vendor manipulates contract language in this manner or uses a loose definition of cost, it results in an increase in profit for them and higher prices for customers.
If awarded, SHI is willing to provide complete transparency over the life of the contract as it relates to our costs and what we charge National IPA customers.
In response to your bid requirements, we have provided our cost response under separate cover. If you have any questions regarding our response, please feel free to contact me or any of your SHI Team Members, introduced in our Letter of Transmittal.
Thank you again.
Sincerely,
Meghan Flisakowski
Public Program Manager
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Table of Contents
TAB 1 ‐ Letter of Transmittal. ........................................................................................................................ 3 TAB 2 ‐ Program Description AND Method of Approach. ............................................................................. 6 Attachment D ‐ Supplier Qualifications .................................................................................................... 6 Company ................................................................................................................................................... 6 Distribution, Logistics .............................................................................................................................. 13 Marketing and Sales ................................................................................................................................ 18 TAB 3 ‐ Pricing Forms. .............................................................................................................................. 61 TAB 4 ‐ Qualifications. (Abilities, Experience and Expertise). ..................................................................... 62 TAB 5 – Technology. .................................................................................................................................... 73 TAB 6 ‐ Other Forms. ............................................................................................................................... 95 Attachments ................................................................................................................................................ 96 D&B Report ............................................................................................................................................. 96 Partners ................................................................................................................................................... 97
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3 TAB 1 ‐ LETTER OF TRANSMITTAL.
A brief letter of transmittal should be submitted that includes the following information:
1. The Respondent’s understanding of the work to be performed.
2. A positive commitment to perform the service within the time period specified.
3. The names of key persons, representatives, project managers who will be the main contacts for the City regarding this Solicitation.
SHI Response:
SHI thanks you for the opportunity to participate in The City of Mesa’s/National IPA’s solicitation for Information Technology Solutions and Services. We are confident that our deep commitment to those we serve will prove a strong foundation on which the City of Mesa, National IPA, and SHI can build. We clearly understand the scope of work to be performed and, in the following pages, have provided a complete solution to your specific request, including:
A detailed account of SHI’s national presence and our strategy for educating our national sales force about the contract;
A clear explanation of how products and services will be distributed to various locations throughout the City and marketed nationwide;
An articulated plan describing how volume will be tracked and reported to National IPA; Detailed descriptions of product lines and services for City of Mesa and provided by SHI.
SHI’s Commitment to City of Mesa
We are positively committed to perform successfully the services requested for an initial five year term from January 1, 2018 to December 31, 2022. SHI is proud to be ranked 9th on CRN’s Solution Provider 500 list of North American IT solution providers – a ranking that stems in part from our long‐standing, excellent relationships with our customers and partners. Founded in 1989, SHI has cultivated an expert team that works collaboratively to ensure programs and projects are delivered on time, on budget, and far above expectations. With over 3,500 employees worldwide, including an organization dedicated specifically to the needs of the public sector, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the United States. Our individual team members, dedicated to working for City of Mesa and National IPA, are what make SHI an exceptional choice for your Information and Technology Solutions and Services; your account team, which will stay loyally engaged with the City of Mesa and National IPA, is detailed below.
SHI’s Team Approach
Putting our people in place to support the City of Mesa and National IPA is where we start. We believe that our team members must be empowered and have autonomy to respond to your requests.
Additionally, we have ensured that your SHI support team has the training and resources they need to provide you with immediate, accurate, up‐to‐date information and the authority to take action for you whenever you need.
SHI has experienced tremendous growth in size and scope in response to our customers' expanding needs. Our organic growth, in conjunction with over two decades of stability, is successful because we 124
4 support a highly‐skilled and tenured sales force with software‐volume licensing experts, hardware procurement specialists, and certified IT services professionals.
As SHI has grown, we have retained the flexibility we are known for, in order to remain agile for our customers. For instance, we have few layers of management and empower our sales teams to make decisions that are in the best interest of their customers.
The City of Mesa will have the support of the entire SHI team:
Denise Verdicchio: Senior Director of Public Sector Sales. Denise has been an essential team member with SHI since 1995. As Senior Director of Public Sector Sales, Denise provides in‐person client support and directly supports her team in the public sector; she has executive authority to approve terms and resolve issues and responds to inquiries within 8 business hours.
Alison Turner: Regional Director, Public Sector West. Alison coordinates the efforts of the Account Team in direct support of the City of Mesa and is the point of contact for any issues that arise and need escalation. With over 20 years in the industry, and with experience working in Education and Government during that time, Alison has the expertise and customer focus necessary to implement an exceptional Information and Technology Solutions and Services contract for the city. Alison will respond to inquiries within 8 business hours.
Amelia Jakubczyk: Account Executive. Amelia develops relationships with representatives throughout City of Mesa in support of all the city’s IT needs. Amelia will conduct face‐to‐ face meetings to understand the city’s needs; will establish a customized service and support plan; and will construct a pricing strategy critical to the city’s development.
Amelia will respond to inquiries for resolution within 4 business hours; she has worked in this area and specifically with the City of Mesa for over 5 years and is excited to work with the city on this new endeavor!
Scott Garret: Contract Manager. Scott works closely with Amelia and the sales teams to ensure the sales teams are fully educated on the guidelines of the City of Mesa and IPA contract, including the reporting requirements. Scott will also work with the City and IPA to ensure we are providing necessary reports, accurately capturing the requested information, and to assist with any other contract‐related requirements.
Inside Account Managers (IAM)—In partnership with the Account Executives in the field, our IAMs maintain direct relationships with you and have the responsibility of ensuring customer satisfaction. Functional areas such as pricing, availability, order entry, tracking, returns, product information, and expedites are an integral part of their daily activities. IAMs execute the plan established by the Account Executives for City of Mesa. We will evaluate the team regularly and add members as needed to ensure exceptional customer service. The City of Mesa’s dedicated Inside Account Manager Team consists of the following members:
125
5 Corrin Bennett (Inside Team Manager)
Phone: 732‐652‐0335
Fax: 732‐564‐8332
Rob DiGiovanni
Phone: 732‐652‐7408
Fax: 732‐537‐7287
EJ Williams
Phone: 732‐652‐6596
Fax: 732‐537‐7287
Jason Mitchell
Phone: 732‐652‐4710
Fax: 732‐537‐7287
Team Alias: [email protected]
Detailed information on our national presence and how we will support National IPA members across the country are included in our response.
SHI has had the pleasure of serving the City’s software and product needs since 2011. Our relationship with the City began with the award of the previous WSCA SVAR Contract and has continued since using other cooperative contracts. SHI’s value to the City comes from our extensive expertise in understanding complex licensing, determining the best products for the City’s needs, customer service and overall ease of use. To date the City has spent $6.6m with SHI, mostly in software and other miscellaneous products.
Thank you again for the opportunity to show you why SHI is the best partner for City of Mesa and National IPA; we are eager to present our proposal to you, and we are confident that both the quality of our services outlined in our response and the deep level of our commitment to City of Mesa and National IPA will make us a convincing partner for your Information Technology Solutions and Services needs. We look forward to continuing to build upon our strong and successful relationship with the City of Mesa.
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6 TAB 2 ‐ PROGRAM DESCRIPTION AND METHOD OF
APPROACH.
Clearly define the services/materials offered and Respondent’s method of approach to including, but not limited, to the following criteria:
1. Provide a response to the national program.
a. Include a detailed response to Attachment D, Exhibit A, National IPA Response for National Cooperative contract. Responses should demons trate a strong national presence, describe how offeror will educate its national sales forc e about the contract, describe how products and services will be distributed nationwide, in clude a plan for marketing the products and services nationwide, and describe how volume will be tracked and reported to National IPA. b. The successful offeror will be required to si gn Attachment D, Exhibit B, National IPA Administration Agreement. Offerors should have any reviews required to sign the document prior to submitting a response. Offeror’s response should include any proposed exceptions to the National IPA Administration Agreement.
SHI Response:
Immediately following is the response to Attachment D, Exhibit A and Attachment D, Exhibit B. SHI acknowledges the requirement to sign Attachment D if awarded the contract. We have provided our clarifications to terms and look
forward to the opportunity to review and negotiate a mutually agreeable contract.
ATTACHMENT D ‐ SUPPLIER QUALIFICATIONS
COMPANY
A. Brief history and description of your company.
B. Total number and location of sales persons employed by your company.
C. Number and location of support centers (if applicable).
D. Annual sales for the three previous fiscal years.
E. Submit your FEIN and Dunn & Bradstreet report.
SHI Response:
Founded in 1989, SHI International Corp. is a global provider of technology products and services. Over the past 28 years, SHI has evolved from a $1 million “software‐only” regional reseller into a global, full lifecycle provider of technology, services, and solutions. SHI is ranked 9th among CRN's Solution Provider 500 list of North American IT solution providers. With over 3,500 employees worldwide, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the United States.
SHI International Corp. is headquartered in Somerset, New Jersey and has 30+ offices worldwide. As a privately held company, we have remained under the same ownership since 1989, and most Vice Presidents and Managers have been dedicated to SHI for more than 15 years. 127
7 SHI has been focusing on the specific needs of our Public Sector customers for over 20 years. Our first state‐wide contract was awarded in 1994; since then we have continued to build and focus on the specific needs of public sector customers.
Today our Public Sector business unit consists of over 300 team members who are dedicated specifically to public entities across the country, allowing SHI to build connections and partnerships with each entity and to dive deeply into the infrastructure, procurement, and regulation obstacles that they face. For 2016 SHI reported earnings of $7.5B, which demonstrates 15% growth over 2015. We are projecting earnings of $8.2B for 2017 continuing to show substantial YoY growth. SHI has a financially strong and stable business model that has proven itself over time. Providing a compelling value to our entire customer base, SHI is able to offer the most advantageous pricing models of our top 4 competitors, while simultaneously maintaining our profitability with the lowest overhead cost structure in the industry.
Our breadth and depth of experience on Public Sector contracts of similar size and scope position us well for success as a partner with National IPA and the City of Mesa. Specifically for this contract, we are prepared to:
Provide value by delivering an extensive catalog of items in each category accurately and efficiently;
Offer consistent, aggressive pricing and world‐class support to public entities regardless of size; Collaborate with National IPA to market this contract to public entities across the country.
With 28 years of experience supporting contracts that are similar in nature, complexity, responsibility, and scope to National IPA’s request, we are ready to deliver on all of these requirements and more. SHI is able to provide our customers with full IT solutions, from commodity software and hardware to full end‐to‐end datacenter solutions. SHI offers a wealth of products, services, and resources which are all specifically in line with the requirements of this contract. This is, at our core, what we do – and the reason we will excel in the fulfillment of this contract more than other organizations who might have diverted focus. National IPA and City of Mesa users will benefit from SHI’s laser focus on being the best at delivering the products and services they need, while continuing to keep our costs aggressive. A dedicated approach to the Public Sector business for the last twenty years has helped us to create solutions that are specific to the unique needs of State, Local, and Education customers across the country. We work constantly to understand your business and personnel and to stay current with your unique, evolving challenges.
Company Structure and Organization
SHI has experienced tremendous growth in size and scope due to our customers' expanding needs. Our organic growth and over two decades of stability are a direct result of backing a highly‐skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.
In terms of organization, we have retained a small business feel in order to remain agile for our customers. We have few layers of management and empower our sales teams to make decisions that are in the best interest of their customers.
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8 To ensure that we are meeting the needs of all Public entities, we have split our Public Sector business unit into three divisions:
Public Sector Field
SM Sled
Federal
Public Sector Field
The Public Sector field organization supports State Government, Local Government, K‐12, Higher Ed, and Public Healthcare entities across the country. Our sales teams are regionally aligned in order to provide local focus; subsequently, our Account Executives are able to live where they work. Each region is managed by a regional director who lives in that region.
Customers are supported by an Account Executive and a dedicated Inside Sales Team. Field territories are structured vertically and by geography. We have over 120 Account Executives (AEs) who live and work in their territories. Their emphasis is to be face‐to‐face with their customers as frequently as possible. We are in the process of expanding our field Account Executive team to ensure that each AE is focused on 25 accounts or less and in one specific vertical. This will enable us to continue to cater to the individualized needs of our customers.
Each Account Executive is supported by a team of Inside Account Mangers (IAMs). This group, totaling over 150 professionals, is located in our global headquarters in Somerset, NJ. This team is also aligned to match specific regions so that everyone who is working with you will have sensitive knowledge of National IPA member’s regional environment and the nuances associated there. They are responsible for the day‐to‐day customer service questions such as order placement, order tracking, quotations, return authorizations, and product information.
SHI provides a comprehensive customer support plan to ensure we are meeting each customer’s needs.
SHI’s Account Executives are empowered to make decisions around the support of their customers, and they have the autonomy to resolve issues as they arise. Because our Account Executives are accountable and responsible for ensuring customer satisfaction, SHI is able to provide high quality customer service and ensure efficient and effective response to questions and issues. In addition, the SHI Regional Directors are engaged with the account teams to provide executive level support and to meet with customers as needed.
SHI believes in regular and transparent communication with our customers. SHI Account Executives meet with the participating entities and individual contract users to review their business with SHI.
During these review meetings, we discuss purchase history, as well as the customer’s future plans. With open discussions, SHI can provide tremendous value in supporting future initiatives and will engage the support teams as needed to meet the customer’s goals and objectives. If awarded, SHI will provide this level of service for all entities that use this contract to procure IT products, regardless of size. 129
9 SM Sled
The Small/Medium Sled division is focused on supporting the needs of the smaller K‐12, local government, and higher education institutions across the country to ensure personalized attention regardless of customer’s size. In this case, we have defined small as a K‐12 district with 7500 Students or less, a higher‐ed institution with 1500 students or less, or a city/town with 50,000 population count or less. These customers often are overlooked by large resellers yet have the same need to stay current with technology as their larger counterparts. SM Sled is based out of our global headquarters in Somerset, NJ and consists of a team of 170 Inside Account Executives (IAEs) who support their customers’ needs from start to finish. They are organized into the same six regions as the field team and both a manager and a team lead support each region.
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10 131
11 Sales Support Organizations
SHI has the largest team of Software and Licensing Specialists in the industry who are prepared to support our customers and our sales teams in whatever manner possible. SHI has the expertise in managing the varied features of the Publisher Licensing Programs; our award‐winning team of Software and Licensing Specialists is available to assist you with selecting your licensing programs, executing the agreements, and supporting the agreement lifecycle.
Today SHI has dedicated teams that support 38 Strategic Software Partners and over 70 Emerging Technology Partners.
Over the past decade, IT has changed. Although there is still a need for commodity products, attention has turned more and more to building solutions that will solve customers’ needs. In response to this, and working within our customer‐centered foundation, we developed our Enterprise Solutions Group to include solution based support. This team has over 150 people who hold 3000+ certifications for various products and solutions. Their goal is to help address our customers’ needs, acquire the right technology, and adopt that technology into their environment to achieve the desired outcomes. This team can bring together resources to talk across an entire solution whether that be end user, datacenter, or security.
These teams are vendor‐neutral and use their breadth of experience to help tailor conversations that will be optimal for a customers’ specific environment. We engage our customers during the strategy and solution design phases of a project and assist with activities like strategic planning, assessments, white 132
12 boarding, proof of concepts, and obtaining demo units. Initiating conversations at this point in the conversation leads to a more optimized project and cost savings.
Annual Sales
2014 2015 2016 2017 YTD
K‐12 (public &
private), Educational
Service Agencies
160,000,000 200,000,000
232,000,000 203,000,000
Higher Education
Institutions
190,000,000 245,000,000 249,000,000 222,000,000
Counties, Cities,
Townships, Villages
345,000,000 400,000,000 465,000,000 354,000,000
States 530,000,000 600,000,000 674,000,000 530,000,000 Private Sector 4,640,000,000 5,211,000,000 5,821,000,000 4,680,000,000 Total 5,865,000,000 6,656,000,000 7,441,000,000 5,989,000,000
FEIN and D&B
SHI FEIN: 22‐3009648
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13 D&B Number: 61‐142‐9481 – SHI has included a copy of our D&B report as an Attachment to this response.
DISTRIBUTION, LOGISTICS
A. Describe how your company proposes to distribute the products/service nationwide.
B. Identify all other companies that will be invo lved in processing, handling or shipping the products/service to the end user.
C. Provide the number, size and location of your company’s distribution facilities, warehouses and retail network as applicable.
D. State any return and restocking policy and fees, if applicable, associated with returns.
E. Describe the full line of products and services offered by your company.
SHI Response:
SHI is proud of our tremendous network of distributors and partners. We maintain relationships with our large IT Distributors (Ingram Micro, Tech Data, and Synnex), as well as smaller, local distributors, and the manufacturers directly. With each transaction, we source from the supplier with inventory in the closest proximity to the customer and drop ship directly to their door. Most products are delivered within 3‐5 business days via UPS Ground.
Our extensive network allows reduced time to market for National IPA members and prospective members. In addition, we have our own integration center located in New Jersey that can provide warehousing and complete configuration capabilities when such a solution best meets your needs. Of course, we always take the opportunity to find cost savings for our customers – and National IPA is no different. In addition to leveraging our partner relationships for savings at the vision and design phases of an IT project, when quoting and sourcing product, our sales teams also request information from all of our distributors’ stock to obtain the best price for the National IPA member. In addition, we have sourcing specialists on our procurement team who monitor purchase orders with the partner and distributor community to ensure that no savings opportunities have been missed. In many instances, our sourcing specialists have the ability to aggregate purchases for a specific partner or product across multiple transactions or even multiple customers to realize a lower overall cost.
While SHI does maintain a warehouse/integration center in Somerset, New Jersey, it is our relationships with our major distributors that allow us to provide for efficient product delivery across the United States. This model reduces the overhead costs of maintaining our own additional warehouses. Our distribution model is important to SHI’s own internal cost structure and allows us to offer our customers a very aggressive pricing model. Our major distribution centers are located in:
Atlanta, GA
Chicago, IL
Dallas, TX
Fontana, CA
Fort Worth, TX
Jonestown, PA
Swedesboro, NJ
Los Angeles, CA
Memphis, TN
Miami, FL
Ontario, CA
South Bend, IN
Suwanee, GA
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14 SHI receives electronic feeds from these major distributors as well as the top publishers/OEMs in the industry. We include advertised list price in our catalog and have based our discounts off of this pricing.
All products will be offered to National IPA members at or below bid pricing for the life of the contract.
SHI’s return policy is customer‐centered – we will accept any request to return any unopened box up to 30 days after receipt, unless the manufacturer specifically has a no returns policy, in which case we note this to the customer. In order to request a return, a customer first contacts the customer’s dedicated sales team, via email, phone, or through the “Request Return Authorization Number” section on the customer/SHI.com website. Your Inside Account Manager then generates a return authorization (RMA) number and provides that to you with a shipping label or account number. Finally, the IPA customer writes the RMA number on their return box, ships it to SHI, and we process the return. In some cases, to expedite a return, SHI will arrange to have the return‐product picked up directly.
Once SHI receives the return, we will credit the customer’s invoice. If you request a replacement order, we work with you to expedite a replacement even before we receive the return.
Occasionally, Software Publishers may require a customer to fill out a letter of destruction. In these cases, SHI provides the form to the customer, who signs and returns the form. To help simplify and expedite the process, SHI takes care of the rest – processing the letter of destruction with the Software Publisher.
Rarely, a customer might receive an incorrect or damaged product; if this occurs, SHI accepts return of that product within 30 days, with no restocking fees, regardless of the package being opened.
At any point, if customers encounter issues with their products, the SHI Account Team is accessible and eager to help!
SHI has a diversified product line that includes a broad range of computer products and services.
Leading manufacturers have established SHI as an authorized partner. If awarded, National IPA contract users will benefit from having access to one of the most extensive IT product catalogs in the industry.
The following lists contain a snapshot of some of the manufacturers whose products SHI is authorized to sell. If, by chance, we are not authorized for a specific product line that is of interest to a member, we will work with the manufacturer to become authorized. Upon award, we will work with National IPA to create a catalog inclusive of all products/partners that you would like to include. 135
15 136
16 137
17 Sourcing Non‐Standard Products
SHI is committed to sourcing any product that our customers consider standard. In fact, one of our greatest strengths as a reseller has been our ability and willingness to source and purchase any product on our customers’ behalf. This process is fast and efficient. SHI allows our Inside Account Managers to source products themselves, and to add them to SHI’s product catalog without the assistance of another department. This means that a customer can request a product that does not currently exist in SHI’s catalog, and that your Inside Account Manager will provide pricing and enter the customer’s order within hours, rather than days.
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18 MARKETING AND SALES
A. Provide a detailed ninety ‐day plan beginning from award date of the Master Agreement describing the strategy to immediately implement the Master Agreement as your company’s primary go to market strategy for Public Agencies to your teams nationwide, to include, but not limited to:
i. Executive leadership endorsement and sponsorship of the award as the public sector go‐to‐market strategy within first 10 days
ii. Training and education of your national sales force with participation from the executive leadership of your company, along with the National IPA team within first 90 days
SHI Response:
SHI realizes the value of partnering with a widely respected organization like National IPA. Upon award this partnership would be immediately announced to the entire company, starting with our President and CEO, Thai Lee. This would be
done via email to Thai along with the rest of the SHI Leadership, both sales and internal support. In addition, we would post an article on SHI’s internal sharepoint site and announce on our upcoming all hands call.
SHI has retained a small business feel despite our growth. Denise Verdicchio, Sr. Director of Public Sector has worked for SHI for 22 years. She is personally working on this response and will continue to not only sponsor this partnership but will also be an active participant in creating and supporting all marketing plans. She, along with the rest of the Public Sector leadership, is fully committed to the success of this contract. National IPA and its members will benefit from this personal touch and commitment to success.
Ongoing training of our sales force on this contract will be critical to our success. Within the first week of award, SHI plans to have a call including all of our Public Sector Senior Leadership and Public Sector Marketing team as well as the appropriate sales, marketing, and contract personell for National IPA to create a specific design to enable our entire sales team. Discussion points will include:
Train and enable all SHI Public Sector Field Account Executives and leadership Train and enable SHI’s SM Sled Inside Account Executives and leadership Announce contract strategies such as social media, targeted email blasts, and press releases Facilitate current member market strategy
Facilitate perspective member market strategy
Create ongoing marketing plans.
We respectfully suggest having weekly touch point calls with Denise and the Public Sector marketing team until the contract is officially launched. Continuing monthly review calls over the life of the contract will allow us to stay focused, to analyze results for plans and strategies currently in place, to discuss new campaign and marketing ideas, and to review the overall success of the contract.
Since our Account Exectutives live all over the country, we find the most efficient way to conduct traning and enablement is with regional webcasts. There are on average 20 Account Executives per region so this will allow each call to have a more collaborative feel and allow for in‐depth questions and answers. 139
19 We would love to have National IPA conduct live traning sessions at our global headquarters in Somerset, NJ for our SM Sled organization as well as any local Account Executives. In addition, we would welcome the opportunity to present SHI’s overall capabilities to the National IPA team.
SHI would expect this initial training to take place within the first 60 days of contract award. From there, we can work closely with National IPA to create an ongoing training plan, including quarterly touchpoints with the Regional Teams. We would like to include the National IPA team on future in‐ person meetings to facilitate better relationships between our sales organizations.
Provide a detailed ninety‐day plan beginning from award date of the Master Agreement describing the strategy to market the Master Agreement to current Participating Public Agencies, existing Public Agency customers of Supplier, as well as to prospective Public Agencies nationwide immediately upon award, to include, but not limited to:
iii. Creation and distribution of a co‐branded press release to trade publications iv. Announcement, contract details and contact information published on the Supplier company website within first 90 days
v. Design, publication and distribution of co ‐branded marketing materials within first 90 days
vi. Commitment to attendance and participation with National IPA at national (i.e.
NIGP Annual Forum, NPI Conference, etc.), regional (i.e. Regional NIGP Chapter Meetings, etc.) and supplier ‐specific trade shows, c onferences and meetings throughout the term of the Master Agreement
vii. Commitment to attend, exhibit and participate at the NIGP Annual Forum in an area reserved by National IPA for partner supplie rs. Booth space will be purchased and staffed by your company. In addition, you commit to provide reasonable assistance to the overall promotion and marketing efforts for the NIGP Annual Forum, as directed by National IPA.
viii. Design and publication of national and re gional advertising in trade publications throughout the term of the Master Agreement
ix. Ongoing marketing and promotion of the Master Agreement throughout its term (case studies, collateral pieces, presentations, promotions, etc.) x. Dedicated National IPA internet web‐based homepage on Supplier website with:
National IPA standard logo;
Copy of original Request for Proposal;
Copy of contract and amendments between Principal Procurement Agency and Supplier;
Summary of Products and pricing;
Marketing Materials
Electronic link to National IPA’s website including the online registration page;
A dedicated toll free number and email address for National IPA
SHI Response:
In addition to our extensive sales force promoting this contract actively and on a daily basis with our current customer base and prospective customers, SHI intends to collaborate with National IPA on an extensive marketing plan. We understand the goal is to increase the number of entities that buy via 140
20 National IPA in all public sector verticals. We have a dedicated Public Sector Programs team with resources specifically identified to market and support growth for our national contracts such as National IPA. If SHI is awarded, the National IPA team, alongside Denise and the entire Public Sector leadership team, will work with the following people on this team in creation and execution of this marketing plan:
Scott Garrett
Public Sector Operations Specialist
[email protected]
Lauren Baines
Public Sector Marketing Specialist
[email protected]
We have prepared the below marketing plan but will remain flexible and open to collaboration post award. We are agile and will work quickly to execute the agreed upon plan.
First week:
Create a co‐branded press release and work quickly to distribute to agreed‐upon trade publications
Post announcement along with contract details and contact information to www.shi.com Begin design of co‐branded marketing materials including print, electronic, email, and presentations
Discuss publication and distribution plans, as well as a plan to distribute and follow up on leads Create social media strategy
Design and implement National IPA secured website on www.shi.com including National IPA logo, copy of original RFP, copy of contract and amendments, summary of products and pricing, marketing materials, a link to National IPA’s website, and all relevant contact information.
First month:
Complete design of co‐branded marketing materials
Finalize plans to publish and distribute
Begin distribution to current and prospective National IPA members Implement initial social media strategy
First ninety days:
Post announcement as a blog post to our widely read blog.shi.com series Complete training and enablement for SHI sales force
Complete publishing and distribution of initial marketing materials Analyze initial activity
Discuss next ninety day plan for marketing
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21 Ongoing:
Design and publish national and regional advertising in trade publications Market and promote the Master Agreement including case studies, presentations, campaigns, and blog posts
SHI participates in hundreds of trade shows, conferences, and meetings across the country. National IPA has our commitment to participate at specified shows as well as looking for additional opportunities to broadcast and promote our partnership.
Specifically, SHI will attend, exhibit, and participate at the NIGP Annual Forum alongside National IPA suppliers. We are happy to assist National IPA in promoting and marketing this event and look forward to collaborating on a plan that will drive attendance.
SHI currently provides seminars and workshops to our public‐sector customers across the country. We would be pleased to do the same for National IPA members. In all cases, we would work with you to determine the right topics, venue, timing, and participants. Some examples include:
Manufacturer Table Show – held annually, SHI will bring in manufacturers that currently do business with National IPA as well as emerging partners for a day of education and demonstration.
Technology Roundtables – this event brings together Public Sector IT Professionals and leading manufacturers to discuss current and future technology and how it can be used to solve problems or innovate solutions for the future.
Webinars – SHI frequently holds webinars for our customers. Topics range from Software Volume licensing (Microsoft EA, VMWare ELA), specific product features, and more broad solution areas.
Workshops – typically done in a half day, a workshop is meant to educate customers on all the aspects of a particular solution. One recent example is SHI’s Video Surveillance Workshop. We have presented this workshop in 13 cities across the country and have discussed challenges, technology, policy, and future considerations.
Summits ‐ SHI holds technology summits at our corporate headquarters in Somerset, NJ. Current summits include mobility and software asset management (held bi‐annually). The State is welcome to attend these at no additional charge.
Custom Events ‐ SHI will help National IPA coordinate any event that they believe will be beneficial to the participating entities.
In addition, SHI regularly publishes a widely read blog ‐ http://blog.shi.com/. Recent posts include information on audits, E‐Rate, VMWare VSphere Licensing Changes, and Microsoft O365 Productivity.
Immediately following is a sample marketing plan.
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23 144
24 B. Describe how your company will transition any existing Public Agency customers’ accounts to the Master Agreement available nationally through National IPA. Include a list of current cooperative contracts (regional and national) your company holds and describe how the Master Agreement will be positioned among the other cooperative agreements.
SHI Response:
SHI realizes that the transition process is essential to National IPA’s success. Below, please find a brief explanation, along with visual support, of SHI’s collaborative process. In order to make the transition smooth, efficient, and effective, the process described may be customized to best meet the each
member’s specific needs. For now, the SHI team recognizes six (6) areas of focus to help ensure National IPA’s transition is successful:
1. Manufacturer Supply and Pricing Agreements
2. Product Standards
3. Dedicated Account Team and Team Tools
4. Custom/Customer Specific Reports
5. Order Acknowledgement Customization
6. Non e‐Procurement Site Implementation: SHI.com
For each of these six areas, SHI and National IPA will work collaboratively on identified tasks to complete implementation of Information Technology Solutions. The breakdown of these tasks is outlined below.
Area of Transition
Manufacturer Supply and
Pricing Agreements
SHI Task to be Performed National IPA (member)
Task to be Performed
Create a contract/agreement
document in the SHI System
Identify source(s) of supply
Request/plan for routine
product/price updates from
any non‐automated price
feed from manufacturer
Set up customer specific
SKU’s as applicable
Create training/information
documents on customer
requirements for internal use
Publish customer terms,
pricing, contracts, and
processes and policies to
SHI’s Internal SharePoint site
for customer
Identify all existing
customer/manufacturer
agreements
Submit letter to
manufacturer naming SHI as
agent/reseller for customer
Identify customer policy for
manufacturer selection and
orders
Identify any IT refreshes
already in process so that SHI
is able to best assist
customer.
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25 Create customer‐ready
marketing efforts to inform
all authorized purchases
about the new contract
begin request authorization
process and identify SHI
requirements for any
applicable manufacturers
Area of Transition
Product Standards
SHI Task to be Performed National IPA (member)
Task to be Performed
Work with manufacturers or
distributors to set inventory
levels, if applicable
Flag standard products in
customer catalog at item
level
Place first inventory order, if
applicable
Create process
documentation and update
to SHI internal SharePoint
site
Set custom fields for
customer order entry to
identify and capture order‐
specific information that City
would like to maintain
Identify customer standards
Forecast volume on any IT
inventory requirements, if
applicable
Define non‐standard request
process for customer and SHI
approval validation for
processing, if applicable
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26 Area of Transition
Dedicated Account Team
and Team Tools
SHI Task to be Performed National IPA (member)
Task to be Performed
Introduce City of Mesa to its
dedicated sales team
Train all team members on
pricing and terms for City of
Mesa contract
Ensure that City of Mesa is
aware of best customer‐
specific email alias for their
use
Verify proper setup of team
folders in Outlook
Identify any specific
requirements for City
Area of Transition
Custom/Customer Specific
Reports
SHI Task to be Performed National IPA (member)
Task to be Performed
Define custom fields that City
of Mesa may wish to capture
Establish reporting schedule
Establish distribution list
Validate custom fields
transmitted in e‐procurement
and non‐e‐procurement
orders
Program data labels and list of
values in order entry to
capture information
Set order types: Standard,
non‐standard, replacement,
expedite
Submit report requirements
to Web Administration
Develop and test reports
Define custom fields that
City wishes to capture
Establish reporting schedule
Establish distribution list
Establish report layout and
report type/requirements
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27 Introduce and train City of
Mesa on SHI reporting tools
Set user permissions
Area of Transition
Order Acknowledgement
Customization
SHI Task to be Performed National IPA (member)
Task to be Performed
SHI account team customize
in SCII
Test order acknowledgement
documents
Define City of Mesa specific
content
Define intended recipients
of notifications, such as
Order of Acknowledgement
Area of Transition
SHI.com non e‐Procurement
site implementation
SHI Task to be Performed National IPA (member)
Task to be Performed
Define organization/site
requirements (process flow)
Define system users and set
up permissions
Design SHI.com customer
specific implementation
Define/build any additional
catalog requirements
Define SHI.com special
verbiage requirements
Connect users to City of
Mesa‐specific catalogues
Conduct user demonstration
and training sessions for City
of Mesa
Define organization/site
requirements (process flow)
Define system users and set
up permissions
Define approval process
and billing
process/requirements
Define catalogue content
Test system and processes
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28 C. Acknowledge that your company agrees to provide its company/corporate logo(s) to National IPA and agrees to provide permission for reproduction of such logo in marketing communications and promotions. Acknowledge that use of National IPA logo will require permission for reproduction, as well.
SHI Response:
SHI acknowledges and can comply.
D. Supplier is responsible for proactive direct sale s of Supplier’s goods and services to Public Agencies nationwide and the timely follow up to leads established by National IPA. All sales materials are to use the National IPA logo. At a minimum, the Supplier’s sales initiatives should communicate:
i. Master Agreement was competitively solicited and publicly awarded by a Principal Procurement Agency
ii. Best government pricing
iii. No cost to participate
iv. Non‐exclusive contract
SHI Response:
National IPA will benefit from SHI’s laser focus on being the best at delivering the products and services your members need. A dedicated approach to
the Public Sector business for the last twenty years has helped us to create solutions that are specific to the unique needs of State, Local, and Education customers across the country.
SHI’s Public Sector sales force will be actively promoting the availability of National IPA to customers and prospects across the country. With the assistance of our Public Sector marketing team, all leads that are generated will be followed up immediately. Any leads that come in, regardless of the source, are uploaded to our CRM database and assigned to an Account Executive. In addition, the lead is attached to a specific lead source so we have the ability to track ROI on various marketing strategies. The AE is then emailed to make them aware that a new lead has been published to them. The AE will document any activity with that customer in CRM. When appropriate, the lead can be transitioned to an opportunity and tracked through close.
SHI agrees that all joint sales materials for this contract will include the National IPA logo and reference the required information as required by this RFP.
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29 F. Supplier is responsible for the training of its national sales force on the Master Agreement.
At a minimum, sales training should include:
i. Key features of Master Agreement
ii. Working knowledge of the solicitation process
iii. Awareness of the range of Public Agencies that can utilize the Master Agreement through National IPA
iv. Knowledge of benefits of the use of cooperative contracts SHI Response:
SHI understands and agrees to train our national sales force on the Master Agreement. As discussed above, the sales leadership will be actively involved in ongoing training over the life of the contract.
Training will include key features of the agreement, working knowledge of the solicitation process, awareness of the Public Agencies that can utilize this agreement, and specific information on the benefits of this Master Agreement as opposed to other cooperative contracts available for use.
G. Provide contact information for the pe rson(s), who will be responsible for:
i. Marketing
ii. Sales
iii. Sales Support
iv. Financial Reporting
v. Contracts
SHI Response:
In order to provide the most seamless and efficient service to National IPA, we will be providing one primary point of contact. If other people are needed to address the situation, Scott will quickly make connections with the appropriate people and stay involved until the situation is addressed completely.
Scott Garrett
Public Sector Operations Specialist
732‐868‐5915
[email protected]
H. Describe in detail how your company’s national sales force is structured, including contact information for the highest‐level executive in charge of the sales team.
SHI Response:
As previously articulated, SHI has experienced tremendous growth in size and scope due to our customers' expanding needs. Our organic growth and over two decades of stability are a direct result of backing a highly‐skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.
In terms of organization, we have retained a small business feel in order to remain agile for our customers. We have few layers of management and empower our sales teams to make decisions that are in the best interest of their customers.
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30 To ensure that we are meeting the needs of all Public entities, we have split our Public Sector business unit into three divisions:
Public Sector Field
SM Sled
Federal
Public Sector Field
The Public Sector field organization supports State Government, Local Government, K‐12, Higher Ed, and Public Healthcare entities across the country. Our sales teams are regionally aligned in order to provide local focus; subsequently, our Account Executives are able to live where they work. Each region is managed by a regional director who lives in that region.
Customers are supported by an Account Executive and a dedicated Inside Sales Team. Field territories are structured by vertical and geography. We have over 120 Account Executives (AE’s) who live and work in their territories. The emphasis is on having them be face to face with their customers as frequently as possible. We are in the process of expanding our field Account Executive team to ensure that each AE is focused on 25 accounts or less and in one specific vertical. This will enable us to continue to cater to the individualized needs of our customers.
Each Account Executive is supported by a team of Inside Account Mangers (IAM’s). This group totaling over 150 professionals is located in our global headquarters in Somerset, NJ. This team is also aligned to match specific regions so that everyone who is working with you will have sensitive knowledge of National IPA member’s regional environment and the nuances associated there. They are responsible for the day‐to‐day customer service questions such as order placement, order tracking, quotations, return authorizations, product information etc.
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31 Denise Verdicchio
Sr. Director Public Sector
908‐884‐1389
[email protected]
Yara Ismail
Director of Enterprise Inside Sales – Public Sector
732‐537‐7240
[email protected]
SM Sled
The Small/Medium Sled division is focused on supporting the needs of the smaller K‐12, local government, and higher education institutions across the country to ensure personalized attention regardless of customer’s size. In this case, we have defined small as a K‐12 district with 7500 Students or less, a higher education institution with 1500 students or less, or a city/town with 50,000 population count or less. These customers often are overlooked by large resellers yet have the same need to stay current with technology as their larger counterparts. This division is based out of our global headquarters in Somerset, NJ. This team consists of 170 Inside Account Executives (IAE’s) who support their customers’ needs from start to finish. They are organized into the same six regions as the field team and both a manager and a team lead support each region. 152
32 153
33 I. Explain in detail how the sales teams will work with the National IPA team to implement, grow and service the national program.
SHI Response:
SHI has extensive experience administering contracts of this nature, and we are confident that we will exceed the requirements of the Scope of Work and Terms and Conditions. We take great pride in our ability to administer the agreement to the maximum benefit of the contract users.
The SHI sales team will work in conjunction with the National IPA sales team to promote the Master Agreement to both existing participating Public Agencies and prospective Public Agencies. As detailed previously in this response, the SHI Sales team will receive in‐depth and ongoing training on the Master Agreement. Public Sector sales leadership will be actively involved in implementing and servicing this agreement. The entire team is committed to growth and success of this contract.
SHI Account Executives will promote this agreement actively within their account base during regular face‐to‐face meetings and calls with customers and prospects. In addition, we welcome joint sales calls with the National IPA sales team.
Scott Garrett, the dedicated National IPA Public Sector Operations Specialist, will coordinate regular communications with our sales team and actively follow up on all campaigns. He can quickly distribute leads and connect the National IPA team with their correct counterpart on the SHI sales team. 154
34 We understand the intricacies of implementing and maintaining a contract of this nature, supporting multiple state agencies and municipalities. When we enter into an agreement of this magnitude, we take great care to implement support and service plans to meet the needs of each individual agency, city, county, township, school district and higher education institution.
J. Explain in detail how your organization will manage the overall national program throughout the term of the Master Agreement, including ongoing coordination of marketing and sales efforts, timely new Participating Public Agency account set‐up, etc.
SHI Response:
In addition to our extensive sales force promoting this contract actively and on a daily basis with our current customer base and prospective customers, SHI intends to collaborate with National IPA on an extensive marketing plan. We understand the goal is to increase the number of entities that buy via National IPA in all public sector verticals. We have a dedicated Public Sector Programs team with resources specifically identified to market and support growth for our national contracts such as National IPA. If SHI is awarded, the following team members will collaborate with the National IPA team to create and implement the marketing plan:
Scott Garrett
Public Sector Operations Specialist
[email protected]
Lauren Baines
Public Sector Marketing Specialist
[email protected]
Scott’s main focus will be onboarding and growing the National IPA contract vehicle. He will be responsible for coordinating calls and other communications between SHI Leadership and sales teams and National IPA. Having Scott in place will help us to stay focused on our joint goals and also to review success as we go so we can make changes as needed.
We have previously discussed our marketing plans in this response and fully expect to continue to generate new marketing and sales campaigns to continue to drive business over the life of the contract.
When there is interest from a prospective public agency we will work quickly with National IPA to get their account set up and introduced to their account team at SHI. Having Scott Garrett as the primary point of contact will help to ensure that this process is seamless for the customer.
K. State the amount of your company’s Public Agency sales for the previous fiscal year.
Provide a list of your top 10 Public Agency customers, the total purchases for each for the previous fiscal year along with a key contact for each.
SHI Response:
Immediately following are our top 10 Public Agency customers. SHI can provide additional information upon request.
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35 Customer Name Invoiced Revenue Buckets
Texas Seat Management 28,915,734.65 $50m ‐ $100m
MN Office of Enterprise Technology 20,015,880.01 $50m ‐ $100m NJ New Jersey Information Technology 18,827,813.44 $50m ‐ $100m Atos Governmental IT Outsourcing Services, LLC 17,093,142.56 $50m ‐ $100m Louisiana Office of Technology Services 17,072,810.99 $50m ‐ $100m KY Technology, Commonwealth Office of (Cot) 16,978,802.17 $50m ‐ $100m NY Department of Health 13,400,486.55 $50m ‐ $100m
City of New York NY 13,089,495.50 $50m ‐ $100m
County of Harris 12,760,337.44 $50m ‐ $100m
City of Houston 12,079,388.15 $50m ‐ $100m
L. Describe your company’s information syst ems capabilities and limitations regarding order management through receipt of payment, including description of multiple platforms that may be used for any of these functions.
SHI Response:
Regardless of the method of submission (email, fax, web), the order is routed to your dedicated Inside Sales Team for validation and the management of the order process. Upon receipt, the Inside Account Manager (IAM) will review the order to ensure that the order is complete and can be processed. If the order is not valid for any reason, the IAM will contact the customer within 2‐4 business hours to request any necessary information. If lower pricing is available, the IAM will inform the customer and pass the lower price on. In a case where a price has increased, SHI will honor the price if the quote is within 30 days of the original quote. If the quote has expired, SHI will make a best effort to work with the manufacturer to honor the price.
Your dedicated sales team will enter all valid orders on the same day they are received. An automatic order confirmation will be generated and sent to the end user listed on the purchase order, as well as any other contacts the customer has designated. We can customize the information on the order acknowledgement email and can include any and all information required by the customer. 156
36 Once an order is entered, it is then directed to SHI’s Procurement Department for processing. This team is then responsible for placing the order with the appropriate Distributor or Manufacturer. The orders are sent electronically and confirmed. All orders are placed within 24 hours of being received. Should there be a change in the delivery time, the Procurement team will notify the sales team immediately. At that point we will reach out to the end user to discuss options.
Should a product not be available at the time of order placement, the Inside Account Manager will reach out to the contact who placed the PO and advise that contact on all the options available. No substitutions will be ordered unless we have express, written authorization to do so by the end user.
Assuming there are no delays, the tracking number will be uploaded to the website upon shipping if/when provided by our vendors. In addition, the customer can opt to receive an advanced shipping notification which will be emailed automatically upon shipping of the product(s). See an example of the ASN below.
157
37 SHI is able to customize our invoices to meet the needs of individual customers. If awarded, we will work with each customer to add necessary fields to our order entry system so that information will be captured on the invoice as well. A sample invoice is included for you below. Again, this can be customized to meet any requirements necessary.
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38 159
39 We have the flexibility to bill upfront, in arrears, or on a payment plan depending on the requirements of each purchase. We will have these discussions before the quote process takes place and confirm again before we enter the purchase order. In this way, we will alleviate incorrect billings. In the rare case that something is incorrectly billed, the customer can simply reach out to their sales team and they will work with our Accounting Department to correct.
SHI is able to accommodate sending either hard copy invoices, electronic invoices, or both. Summary billing is also available. We can accommodate changes to their preference at any time. Invoices will be sent only after the products have been delivered. Should we get an award, we would like to sit down with each National IPA customer to understand their requirements, typical acceptance procedures, and time frames.
SHI’s open architecture systems allow us to integrate with virtually any eCommerce platform, whether through market leaders or a proprietary solution. Ariba, Perfect Commerce, PeopleSoft, SAP and Oracle are the most popular applications supported by SHI. In general, SHI can support systems that use cXML (commerce extensible mark‐up language), or EDI (electronic data interchange) standards. This includes a wide range of applications, proprietary systems.
In addition, SHI supports the following Punch‐out types:
Ariba Punch‐out
Coupa
ePlus Procure+
Hubwoo
Oracle OAG and cXML Punchout
Perfect Commerce Roundtrip
PeopleSoft Direct Connect
SAP OCI Roundtrip
Sciquest
Verian ProcureIT
SHI’s order entry system, procurement system, and invoicing system are all standardized on AX. This allows for seamless process and maximum efficiency from order placement to billing. SHI has a team of AX developers in house to accommodate our various customers’ needs.
M. Provide the Contract Sales (as defined in Sect ion 10 of the National Intergovernmental Purchasing Alliance Company Administration Agreement) that your company will guarantee each year under the Master Agreement for the initial three years of the Master Agreement (“Guaranteed Contract Sales”).
$_______.00 in year one
$_______.00 in year two
$_______.00 in year three
To the extent Supplier guarantees minimum Contract Sales, the administration fee shall be calculated based on the greater of the actual Contract Sales and the Guaranteed Contract Sales.
SHI Response:
Per addendum #2, this information is not required. At this time, SHI prefers not to guarantee sales as we have no history or data with which to accurately determine these numbers. We are open to working with National IPA on forecasts in the future.
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40 N. Even though it is anticipated that many Public Agencies will be able to utilize the Master Agreement without further formal solicitation, there may be circumstances where Public Agencies will issue their own solicitations. The following options are available when responding to a solicitation for Products covered under the Master Agreement. i. Respond with Master Agreement pricing (Contract Sales reported to National IPA).
ii. If competitive conditions require pricing lower than the standard Master Agreement not‐to‐exceed pricing, Supplier may respond with lower pricing through the Master Agreement. If Supplier is awarded the contract, the sales are reported as Contract Sales to National IPA under the Master Agreement.
iii. Respond with pricing higher than Master Agreement only in the unlikely event that the Public Agency refuses to utilize Master Agreement (Contract Sales are not reported to National IPA). iv. If alternative or multiple proposals are permitted, respond with pricing higher than Master Agreement, and include Master Agreement as the alternate or additional proposal.
Detail your strategies under these options when responding to a solicitation.
SHI Response:
We understand that some public agencies will choose to conduct their own formal solicitations even though this Master Agreement is in place. In these cases, SHI will evaluate each situation as it arises. We will do everything we can to ensure that the resulting sales are priced at or below the National IPA pricing and reported to National IPA. It is our goal to make this contract as successful and widely used as possible and will not look to steer business away from it, even if the agency chooses to do a formal solicitation. SHI has put forth our most aggressive pricing to National IPA in this proposal. For this reason we believe that responding with this pricing will be the most widely used strategy (as described in i.). If a publisher/OEM offers competitive pricing, SHI will pass that pricing along and report those sales to National IPA (as described in ii.). It is highly unlikely for SHI to offer pricing higher than what is in the Master Agreement unless we were using the Master Agreement pricing as a comparison to show the value of this agreement (as described in iv.).
2. Provide a description of the product lines that can be provided by your firm.
SHI Response:
Currently, SHI collaborates with thousands of Hardware and Software partners and will provide National IPA access to the most extensive IT catalog in the industry. In addition, SHI continually adds vendors and products to our databases to allow our customers the most updated, comprehensive choices possible.
We are confident that our flexibility, extensive product offering, and our willingness to evolve along with Public Agencies’ changing needs, are unique strengths that SHI happily leverages for National IPA members. We will also reach out to new vendors upon request, or when we identify new technologies that we believe members will want to purchase.
Over the past decade IT has changed. Although there is still a need for commodity products, attention has turned more and more to building solutions that will solve customers’ needs. In response to shift, 161
41 and working within our customer‐centered foundation, we developed our Enterprise Solutions Group to include solution based support. This team has over 150 people who hold 3000+ certifications for various products and solutions. Their goal is to help address our customers’ needs, acquire the right technology, and adopt that technology into their environment to achieve the desired outcomes. This team can bring together resources to talk across an entire solution whether that be end user, datacenter, or security.
These teams are vendor neutral and use their breadth of experience to help tailor conversations that will be optimal for a customers’ specific environment. We engage our customers during the strategy and solution design phases of a project and assist with activities like strategic planning, assessments, white boarding, proof of concepts and obtaining demo units. Initiating conversations at this point in the conversation leads to a more optimized project and cost savings.
To help with the selection of product, equipment, and services (whether it be a Laptop, Desktop, All‐in‐ One, Tablet, or other device) the SHI Team provides National IPA members with a customized procurement website, allowing authorized end‐users to select from standard configurations and peripherals, as well as to provide necessary information to ensure a successful installation. The procurement website provides all service catalogs, approved hardware configurations, and inventory databases, allowing National IPA members to procure the best products for their needs.
National IPA members will benefit from SHI’s laser focus on being the best at delivering the products and services it needs, while continuing to keep our costs aggressive with our low overhead. A dedicated approach to the Public Sector business for the last twenty years has helped us to create solutions that are specific to the unique needs of State, Local, and Education customers across the country. Because we provide a neutral vendor approach – not valuing one vendor more than any other – and because we use our experience and breadth of knowledge to assist in finding the right technology to meet the specific requirements of your environment, we are confident we are the best choice as your IT Solutions Partner.
SHI included an overview of some of our top partners in our response to section 3.2 Distribution, Logistics we have also included an additional list in the Attachment section of this response. SHI is happy to provide additional information regarding partners or answer questions about procuring a specific product if needed.
3. Provide a description of the services that can be provided by your firm.
SHI Response:
In addition to an extensive product catalog, SHI offers a full range of services. Outlined below are some of the services SHI will work collaboratively on with National IPA members:
Software Procurement
COTS
Software Volume License procurement/management
Contract negotiation and optimization assistance
End User Computing
Mobility
Laptops
Tablets
Desktops
Systems Management
162
42 Phones Unified Communications
Datacenter
Servers
Storage
Networking
Equipment
Converged Infrastructure
Cloud
Colocation
Security
Assessments
HIPPA Security
Vulnerability
Security Posture
Review (SPR)
Penetration Testing
Social Engineering
Policy Creation
Data Protection Solutions and Services
Firewall/UTM/NGFW Implementation
DLP/Encryption Implementation
Video Surveillance
Lifecycle Services
Acquisition
Deployment
Installation
Data Migration
OS Upgrades
Support
Recovery
Integration Services
Rack and Stack
Advanced
Configurations
Mobile Device Configurations
Asset Tagging
Image Deployment
Laser Etching
Activations
Kitting
Integrated Add‐on Components
Custom Label and Packing
Inventory Management
Connectivity Services
Voice
POTS
Mobility
UC Hosted PBX
SIP/PRI
Network and Data
Ethernet/Fiber
Wireless
SDN
PTP
MPLS
Cable/DSL
Specialized
Telecom Expense Management
Service Provider Assessment
Microsoft Services
O365
Active Directory
SCCM
Skype
Exchange
SharePoint
Windows
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43 Other Services
Project Management
Auxiliary Services
Partner Delivered
In addition to these myriad products and services, SHI can assist with technical evaluation of products as well. Evaluation may include full proof of concepts or simply obtaining evaluation units. In this way, we will enable National IPA members to make the best choices and scope each project appropriately.
Beyond just offering competitive pricing for products covered under this contract, SHI will strive to help National IPA members to avoid costs associated with selecting the wrong technology, or with project delays due to incorrect scope. In addition, we will review buying programs and conduct price modeling to ensure that the technology you choose is being procured in the best way possible and at the most aggressive price.
4. Provide a detailed description of any programs ava ilable for Participating Ag encies seeking to set and meet goals for historically underutilized busine sses (e.g. minority, woman, veteran, disabled, etc.). Discuss how transactions between offeror an d tier one suppliers and Participating Agencies and tier one suppliers will be tracked and account ed for and any quality assurance measures that are in place to assure a high‐performance standard for tier one suppliers.
SHI Response:
SHI’s Diversity Business Development initiative seeks to enhance business opportunities with companies whose corporate objectives include supplier diversity. As both a minority owned (MBE) and woman‐ owned (WBE) enterprise, SHI is the country’s largest MWBE provider of information technology products and services. SHI also maintains its own internal supplier diversity program and seeks to engage MBE and WBE suppliers to meet SHI product requirements and operational needs.
SHI International Corp is a 100% minority owned company and a Corporate Plus member of the National Minority Supplier Development Council (NMSDC). SHI is certified by the New York & New Jersey Minority Supplier Development Council of the NMSDC and recognized by the 24 other regional affiliates of the NMSDC including the Canadian Aboriginal and Minority Supplier Council (CAMSC). SHI is also a woman owned business and certified with the Women's Business Enterprise National Council (WBENC) and certified as a MWBE with California Public Utilities Commission (CPUC).
SHI International Corp holds current State Government Certifications in the following states, cities, or counties: Delaware, Indiana, Massachusetts, Missouri, New Jersey, Wisconsin, Virginia, North Carolina, Prince George’s County, Maryland, New York City, NY.
In 2004, SHI launched an executive initiative to increase SHI International Corp presence in the minority business community and established a diversity business development program. An executive‐level position was created to better meet the expectations of our customers for SHI's participation in their M/WBE development and 2nd Tier programs. SHI is the only M/WBE that maintains a fully‐staffed team dedicated to supplier diversity matters for our clients and vendor partners. Our team manages and distributes just over 175+ diversity spend reports to our clients today (see below). SHI continues to increase the number of diverse suppliers in SHI's Managed Partner Network which our internal operational requirements alongside accommodating our clients to meet their specific governmental, 164
44 educational and corporate diversity goals. In addition, we sponsor and support annually, on average, over 50 supplier diversity related events which include corporate client‐sponsored events that value diversity spend opportunities across the country. SHI is a Corporate Plus member and a sustaining annual contributor to the Business Consortium Fund of the NMSDC.
Diversity Spend Client Reporting
SHI tracks and reports 1st and 2nd tier spend with minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses and makes these reports available to all customers that track such spend. As a 6.8 billion dollar company, SHI reports these results to over 150+ of our customers on a quarterly basis.
MBE Partner Network & Initiative
SHI has an active program to recruit minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses as “Go To” partners for both SHI internal services and Client Services requests.
The success of this program is coupled with an executed Partner Teaming Agreement with several minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses, and we actively mentor several seeking to promote them not only internally, but also to other SHI customers. To date, these businesses have gained entrance to several of SHI customers as a direct result of SHI’s referral. Our diversity team engages our Director of Partner Network to attended supplier diversity events with the sole purpose to recruit additional “Go To” minority‐owned businesses.
Tier II Program
The growth, development, and mentorship of minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses is a commitment SHI regards as crucial to our major clients’ continued success. Capturing and retaining the loyalty of our clients who value diversity spend is an integral part of our professional services strategy and one which has mutual benefit. As a Large M/WBE, we continue to grow an effective Tier II program by accessing our Services Partner database using qualified certified minority, women, veteran and disabled/small disadvantaged/HUB Zone owned businesses where it complements our major clients overall supplier diversity program today.
SHI plays a key role as a Primary vendor or Tier I supplier to a vast number of our major business segment clients. Not only do we provide Tier I quarterly reports to 150+ clients, by customer request, we also provide Tier 2 reporting where the totals reflect a direct link to our customer procuring professional services through subcontract arrangement that is directly tied to the performed service for the client.
SHI understands there is value along with a continued commitment on your organization’s part to help increase your Tier 2 spend with minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses. In support of this commitment, SHI International is in partnership with these diversity businesses as our sub‐service providers to furnish your company when they meet your quality, service, and price standards.
165
45 SHI International Corp continues to remain committed to growing its program and providing mentoring and support to fellow minority, women, veteran and disabled/small disadvantaged/HUB zone owned businesses.
5. Describe how your firm proposes to distribute the products/services nationwide.
SHI Response:
SHI is proud of our tremendous network of distributors and partners. We maintain relationships with our large IT Distributors (Ingram Micro, Tech Data, and Synnex), as well as smaller, local distributors, and the manufacturers directly. With each transaction, we source from the supplier with inventory in the closest proximity to the customer, and drop ship directly to their door. Most products are delivered within 3‐5 business days via UPS Ground.
Our extensive network allows reduced time to market for National IPA members and prospective members. In addition, we have our own integration center located in New Jersey that can provide warehousing and complete configuration capabilities when such a solution best meets your needs. Of course, we always take the opportunity to find cost savings for our customers – and National IPA is no different. In addition to leveraging our partner relationships for savings at the vision and design phases of an IT project, when quoting and sourcing product, our sales teams also request information from all of our distributors’ stock to obtain the best price for the National IPA member. In addition, we have sourcing specialists on our procurement team who monitor purchase orders with the partner and distributor community to ensure that no savings opportunities have been missed. In many instances, our sourcing specialists have the ability to aggregate purchases for a specific partner or product across multiple transactions or even multiple customers to realize a lower overall cost.
While SHI does maintain a warehouse/integration center in Somerset, New Jersey, it is our relationships with our major distributors that allow us to provide for efficient product delivery across the United States. This model reduces the overhead costs of maintaining our own additional warehouses. Our distribution model is important to SHI’s own internal cost structure and allows us to offer our customers a very aggressive pricing model. Our major distribution centers are located in:
Atlanta, GA
Chicago, IL
Dallas, TX
Fontana, CA
Fort Worth, TX
Jonestown, PA
Swedesboro, NJ
Los Angeles, CA
Memphis, TN
Miami, FL
Ontario, CA
South Bend, IN
Suwanee, GA
6. Identify all subcontractors that will be involved in processing agency orders under this contract and describe their distribution/delivery processes.
SHI Response:
SHI is not using any subcontractors as part of this contract; however if SHI needs assistance with distribution/delivery processes, SHI has an Elite Partner Network that we call upon for service delivery on occasion. We consider this partner network our “burst” partners for those times when we do not have the SHI FTE to deliver on a project.
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46 SHI has each potential partner fill out an extensive qualification checklist. This list is used to vet the types of services offered, certifications held, overall experience, and where they are able do business.
One of our top priorities is confirming that our partners’ resources are certified for the work we are sub‐ contracting them to perform. Please note that our practice managers/SAs/Program Managers will be asking for proof of certification as needed.
We will inform National IPA in advance of any subcontractor that we intend to use.
7. Provide the number, size and location of your firm ’s distribution facilities, warehouses, and retail network as applicable Provide information on the prod uctivity of your facilities and systems as follows:
a. How many orders are processed daily on an average
b. How many devices does your facility configure daily on an average c. What is the highest number of orders processed in a single day d. What is the highest number of devices config ured in a single day from the facilities described
SHI Response:
As described above, SHI utilizes a network of distributors and partners. SHI’s internal procurement team process an average of 6000 orders per day.
SHI Integration Center, Piscataway, NJ
400 orders for configuration, per day.
1800 units per day
3000+ is the highest number of orders processed in a single day Depending on the configuration and device types considered, we have processed orders for over 3000 in a day, and configured over 40,000 units in a month.
On average, our top three distributors process 21,000 orders per day with a max of 36,000 in a day at peak time
8. State any return and restocking policy, and any fees, if applicable associated with returns.
SHI Response:
SHI’s return policy is customer‐centered – we will accept any request to return any unopened box up to 30 days after receipt, unless the manufacturer specifically has a no returns policy and we have noted this on the quote. In order to request a return, a customer first contacts the City of Mesa’s dedicated sales team, via email, phone, or through the “Request Return Authorization Number” section on the City of Mesa/SHI.com website. Your Inside Account Manager then generates a return authorization (RMA) number and provides that to you with a shipping label or account number. Finally, the City of Mesa customer writes the RMA number on their return box, ships it to SHI, and we process the return. In some cases, to expedite a return, SHI will arrange to have the return‐product picked up directly.
Once SHI receives the return, we will credit City of Mesa’s invoice. If you request a replacement order, we work with you to expedite a replacement even before we receive the return.
Occasionally, Software Publishers may require a customer to fill out a letter of destruction. In these cases, SHI provides the form to the City of Mesa customer, who signs and returns the form. To help 167
47 simplify and expedite the process, SHI takes care of the rest – processing the Letter of destruction with the Software Publisher.
Rarely, a customer might receive an incorrect or damaged product; if this occurs, SHI accepts return of that product within 30 days, with no restocking fees, regardless of the package being opened.
At any point, if customers encounter issues with their products, the SHI Account Team is accessible and eager to help!
9. Describe your invoicing process. Is electronic invo icing available? Is summary invoicing available? Are there other options on how an agency receives an invoice? SHI Response:
SHI is able to accommodate sending either hard copy invoices, electronic invoices, or both. Upon award, we will work with the National IPA members to understand preferences and set up the account accordingly. We can accommodate changes to preferences at any time. An invoice will be sent only after the products have been delivered and accepted by the member. Should we get an award, we would like to sit down with the National IPA and each member to review any additional requirements and provide our recommendations based on best practices with other customers.
10. Describe your delivery commitment:
a. What is your fill rate guarantee?
b. What are your delivery days?
c. Do you offer next day delivery?
d. How do you facilitate emergency orders?
e. Are shipping charges exempt for ALL who use this contract? f. Describe how problems (such as a customer ordering a wrong product or a customer receiving a defective product; etc.) are resolved.
SHI Response:
SHI relies on our extensive distribution network for the large majority of our shipments. On average, across our largest distributors, our fill rate is between 93%‐100%. In most cases, where we are not filling orders on time, it is due to constrained items. In these cases, we notify the customer immediately and either source from a different distributor at the same cost to customer, continue to wait, or cancel the order based on what the customer wishes to do.
Most products are delivered within 2‐5 days of being ordered. At the time of quoting and again at order placement, the SHI sales team will inform the end‐user of the exact delivery timeframe expected.
Should this change, we will notify the customer immediately upon learning of any changes. We will communicate with the customer however they prefer but typically, communications of this type are done via email. Updates will be provided at least every 24 hours, or on an agreed upon time frame, until the product is delivered.
When there is a delay, SHI will provide any alternatives available. Alternatives may include a different distribution source, comparable products, cancelling the order, or potentially discounting to account for the delay.
Shipments are made Monday through Friday. Next day and Saturday delivery are available for in‐stock items but are subject to a shipping fee and will require that the order be received before the cut off time 168
48 (dependent on time zone). SHI will handle shipping in the same way for any and all National IPA member, regardless of size and location. Standard shipping will be covered but special delivery requirements or expedited shipping may be subject to an additional charge.
If there is ever an issue with delivery, such as the wrong or defective products, the customer simply needs to request a return by reaching out to the Inside Account Manager or by navigating to the “Request Return Authorization Number” section of the custom IPA website.
Describe the types of customer service available to agencies that use this contract:
a. Is online support available?
b. Is phone support available?
c. Can agencies request a dedicated serv ice representative and/or a dedicated service team? If a dedicated customer service representative and/or team are assigned, what types of services does the representative/team provide? How do you help the customer manage our account?
d. How are problems resolved?
e. What are the location and hours of your call centers? f. What response time is gu aranteed when a customer service request is made? g. Do you measure/track the success of your customer service program? If so, how do you do this, and what are your findings?
h. Describe in detail your company’s ability to hold/warehouse customers’ orders and if there are any cost associated.
SHI Response:
SHI provides a comprehensive customer support plan to ensure we are meeting each customer’s needs.
Customers are supported by a dedicated Account Executive and a dedicated Inside Sales Team. Field territories are structured vertically and geographically. We have over 120 Account Executives (AEs) who live and work in their territories. Their emphasis is on ace‐to‐face connections with their customers as frequently as possible. We are in the process of expanding our field Account Executive team to ensure that each AE is focused on 25 accounts or less and in one specific vertical. This will enable us to continue to cater to the individualized needs of our customers.
The field based Account Executives are responsible for meeting with their customers in person as often as possible and for the overall relationship between the customer and SHI. In addition, they can bring in resources as needed, be it SHI’s own Field Solution Engineers or other subject matter experts or OEM specific resources.
SHI’s Account Executives are empowered to make decisions around the support of their customers, and they have the autonomy to resolve issues as they arise. Because our Account Executives are responsible for ensuring customer satisfaction, SHI is able to provide high quality customer service and ensure efficient and effective response to questions and issues. In addition, the SHI Regional Directors are engaged with the account teams to provide executive‐level support and to meet with customers as needed.
Each Account Executive is supported by a team of Inside Account Mangers (IAMs). This group totals over 150 professionals and is located in our global headquarters in Somerset, NJ. This team is also aligned to 169
49 match specific regions so that everyone who is working with you will have sensitive knowledge of National IPA member’s regional environment and the nuances associated there.
SHI’s Inside Account Managers maintain direct relationships with the customers and have the responsibility of ensuring customer satisfaction. Functional areas such as pricing, availability, order entry, tracking, returns, product information, and expediting of orders are an integral part of their daily activities. They execute the plan established by the Account Executive for a customer. The IAMs all have experience working exclusively with Public Sector accounts and they are regionally assigned support for the customers.
The sales teams can be reached on line via the National IPA custom website or via email/phone.
Upon award, each National IPA member will be provided with information about the account team that is dedicated to support them. Following a support plan for City of Mesa. A similar plan will be put together to IPA members.
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50 SHI realizes the need for timely information in order to keep projects moving forward. The first step will be clearly defining SLAs that meet the needs of National IPA members. As requested, SHI has outlined the following SLAs. If awarded, the SLAs will be reviewed and mutually agreeable standards established. 171
51 Email & Phone requests – Acknowledge with response within 2‐4 hours Orders – Process orders within 24 hours of receipt
o Exceptions may apply when additional information is required Pending request – Daily updates (every 24 hours)
SHI provides support to our customers between the hours of 8:00AM – 7:00PM in every time zone. We are only completely closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Support is available every other business day of the year. In addition, your custom web catalog is available 24 hours per day, 7 days per week.
Problems are typically escalated to management for immediate review and action. Customers are provided with a Path of Escalation, to ensure they can engage with management on any pending items or issues which may arise. If customers are unable to locate their Path of Escalation, they can click on the link at the bottom of all IAM email correspondences, which reads “How was my service? Contact – [email protected]”. This will also escalate all issues directly to Senior Management for immediate action.
Once an issue has been escalated, management will set up a call to help get all affected parties on the same page, and follow up with regular updates until resolution.
We are including a sample escalation path for City of Mesa. Each IPA member would receive an escalation path that includes their specific team information.
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52 Escalation Point Responsibilities Response Time
Inside Account
Managers
Rob DiGiovanni, EJ
Williams, Jason
Mitchell
Day‐to‐Day customer service questions, such
as order placement, order tracking, quotations,
return authorizations, licensing questions, etc.
Within 4 business hours, with
at least status on resolution, if
not with the final resolution.
Account Executive
Amelia Jakubczyk
Overall management of the relationship
between SHI and the customer. Has the
authority to take into consideration special
circumstances to make exceptions to SHI’s
general policies.
Within 4 business hours, with
at least status on resolution, if
not with the final resolution.
Inside Sales Manager
Corrin Bennett
Responsible for the management of the daily
activities of the Inside Account Managers.
Within 4 business hours, with
at least status on resolution, if
not with the final resolution.
Director Inside Sales
Manager
Yara Ismail
Management of the Inside Account
Managers. Escalation point for any over‐all
quality concerns at SHI.
Within 8 business hours with
either status or resolution.
Regional Director,
Public Sector Sales
Alison Turner
Management of the Account Executives. Has
the authority to approve contract terms and
conditions and to make exceptions as deemed
appropriate.
Within 8 business hours with
either status or resolution.
Senior Director of
Public Sector Sales
Denise Verdicchio
Executive authority to approve terms and
resolve issues.
Within 8 business hours with
either status or resolution.
SHI believes in regular and transparent communication with our customers. Our Account Executives meet with the City of Mesa and individual contract users to review their business with SHI. During these review meetings, we discuss purchase history, as well as the customer’s future plans. With open discussions, SHI can provide tremendous value in supporting future initiatives and will engage the support teams as needed to meet the customer’s goals and objectives.
As part of our customer care, we encourage and actively solicit customer feedback. Our Director of Quality, Bernadette Hunsikcer, collects customer comments and concerns to ensure they are addressed and resolved as quickly as possible. SHI sends an annual customer satisfaction survey to request feedback on our performance and the services we provide. By soliciting feedback, we remain in touch with our customers’ needs.
We have a World Class Support Incentive Program for IAMs who receive positive feedback from customers and partners. IAMs who receive three compliments will receive $150 to their net pay with unlimited payout potential. Compliments can be sent through the [email protected] email or in any form directed at complimenting the IAMs service and support. 173
53 SHI can hold inventory of products in our warehouse, at no additional charge to the customer, for thirty days. After the initial thirty days, SHI may charge a small inventory fee. We may also require the customer to sign a purchase guarantee. All of these factors would be discussed up front with the customer before a purchase is made.
11. Describe how your company will assist customers in navigating OEM warranty process.
SHI Response:
SHI will pass on any included Manufacturer warranties at the time of purchase. In addition, we will educate the end‐user on any and all available extended warranty, maintenance, and service programs at the time of quote. Should the customer have the need to use the warranty SHI can facilitate the interaction between the customer and the OEM. We will gladly provide any contact information, process information, or assist in escalating with the OEM when necessary.
SHI can offer 3rd party, non‐manufacturer warranties that will allow our customers to extend the life of mission critical devices with world‐class service and support.
12. Describe how your firm will notify customers of new products.
SHI Response:
In addition to aggressive pricing, will provide National IPA members with product and technology expertise to help ensure that you stay up to date on the latest technology changes, product roadmaps, product transitions, and current manufacturer programs. As a successfully functioning partnership is based on communication, SHI proposes scheduling regular review meetings with each customer. The purpose of these meetings will be to discuss all aspects of the partnership including but not limited to the following:
Product Roadmaps
Forecasting of Product Requirements
Future Product and Services
Industry trends and updates
SHI Account Executives are supported by our Hardware and Advanced Solutions and Software Licensing teams which consists of vendor‐dedicated subject matter experts. This team not only ensures that we are delivering the most up to date product and technology information in a timely manner but also that we are providing access to the best pricing, programs, and levels available to National IPA members.
For example, a current trend in education is creating learning spaces that support creativity, collaboration, innovation, and critical thinking. Based on this trend, we provide ongoing facilitation to our sales teams around the latest technology specific to education. Our Account Executives then bring this information to their clients and help engage them in a conversation about how they can make use of this technology in their environment. We bring internal or partner‐based resources to their doorstep to talk over product roadmaps and transitions and how these may impact future plans.
We publish content frequently. Our widely read blog (blog.shi.com) features articles about Public Sector focused technology, software publisher licensing programs, and more. Links to some recent blogs are included below:
https://blog.shi.com/solutions/3‐educational‐technology‐resources‐help‐new‐teacher/ 174
54 https://blog.shi.com/software/what‐education‐customers‐must‐know‐about‐adobes‐licensing‐changes/ https://blog.shi.com/software/microsoft‐extends‐office‐365‐proplus‐education‐benefits/ https://blog.shi.com/hardware/classroom‐upgrades‐high‐tech‐teachers/ We have worked in conjunction with the Center for Digital Government and the Center for Digital Education to publish relevant articles such as a Guide to Choosing Digital Content and Curriculum, as well as sponsoring other quality content like the Top 10 Higher Ed IT issues of 2017. http://www.centerdigitaled.com/paper/Guide‐to‐Choosing‐Digital‐Content‐and‐Curriculum‐41458.html http://www.centerdigitaled.com/higher‐ed/Top‐10‐Higher‐Ed‐IT‐Issues‐of‐2017.html SHI can and will add relevant content to the website on a regular basis. This may include product announcements, product end‐of‐life information, support information, or promotions, webinar or special event invitations, and other industry news that will be of interest to the IPA/City of Mesa. SHI will notify IPA of any information before it gets posted.
Please see screen capture below for a sample of our News and Announcements page.
In addition, SHI currently provides seminars and workshops to our public sector customers across the country. We will be pleased to do the same for National IPA and their members. In all cases, we will work with you to determine the right topics, venue, timing, and participants. Some examples include:
Manufacturer Table Show – held annually, SHI will bring in manufacturers that currently do business with the State as well as emerging partners for a day of education and demonstration. 175
55 Technology Roundtables – this event brings together Public Sector IT Professionals and leading manufacturers to discuss current and future technology and how it can be used to solve problems or innovate solutions for the future.
Webinars – SHI frequently holds webinars for our customers. Topics range from Software Volume licensing (Microsoft EA, VMWare ELA), specific product features, and more broad solution areas.
Workshops – typically done in a half day, a workshop is meant to educate customers on all the aspects of a particular solution. One recent example is SHI’s Video Surveillance Workshop, held in 13 cities across the country, in which we discussed challenges, technology, policy, and future considerations.
Summits ‐ SHI holds technology summits at our corporate headquarters in Somerset, NJ. Current summits include mobility and software asset management (held bi‐annually). National is welcome to attend these at no additional charge.
Custom Events ‐ SHI will help IPA and City of Mesa coordinate any event that they believe will be beneficial to the participating entities.
13. Describe how your company will assist and support customers when their standardized is reaching EOL (end of life).
SHI Response:
We understand that a standard reaching end of life requires careful planning to avoid disruption. Our customers receive end of life information early via regular and transparent communication. Once a standard is identified as reaching end of life, we will meet with the customer to discuss options. These may include extending warranty through a third party and continuing to use the product, conducting a buy out and using those funds towards procuring new product, or transitioning/migrating to a new solution. We will engage the customer in a strategic planning session to offer all options and help determine the best course of action.
At times, having a product reach end of life presents a unique opportunity to save money. Your Account Team will monitor the lifecycles of your standard hardware. When a product is coming to End of Life, SHI can often purchase the products at substantially lower pricing. Your Account Team will bring these opportunities to the attention of the National IPA customer in order to determine the timing of the specials versus the timing in which the customer is looking to purchase the products. SHI can hold inventory for these products in our warehouse, at no additional charge to the customer, for thirty days. After the initial thirty days, SHI may charge a small inventory fee. We may also require the customer to sign a purchase guarantee. All of these factors would be discussed up front with the customer to help them make the determination whether an end of life buy‐in is an appropriate cost saving measure.
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56 14. Describe if technical support questions are handled the same way as a customer service request? If not, describe the type(s) of technical support available, the location of technical support, and the hours of technical support. Is it the intent to use employees of your company or will this be an outsourced function?
SHI Response:
Technical support is not handled in the same manner as customer service. Typically, technical support is handled directly by the OEM/Publisher. In these cases, SHI can assist in getting the customer connected to the right person at the OEM/Publisher.
SHI does offer technical support/helpdesk services for an additional fee.
Customers don't always have, on staff, the expertise needed for the spike in the number of calls to their Help Desk when deploying new technologies or upgrading versions of existing technologies. For many, having the option to funnel that increase in calls to a turn‐key solution provided by a third party is much more attractive than increasing internal head‐count.
In addition, outsourcing this service can increase overall productivity. Having a resource that can not only answer problems but can also provide end users with user‐based tips and tricks can decrease employee downtime.
SHI Technical Support provides your customers Tier 1 Help Desk support for inquiries related to technology deployment, everyday usage and upgrades covering multiple manufacturers. In addition to everyday applications such as Office or Acrobat, this support can be expanded to cover a customer's custom applications. If needed, SHI Technical Support has the ability to provide higher technical and engineer level support for those same technologies.
SHI offers:
Phone support with a live technician or engineer
Options for 8x5 or 24x7 support coverage
Knowledge support for all software publishers as defined in the supported products list Optional components that include training modules, knowledge‐based websites, engineering time and health checks.
Describe what other services you offer that would be applicable to this contract (e.g., cloud, services, maintenance, implementation, design, analysis, training, repair, etc.) SHI Response:
Customer Innovation Center
The SHI Customer Innovation Center is an 8,000 square‐foot secure data center that lets your team evaluate and compare how hardware, software and cloud technologies from various OEMs and providers will perform in your environment.
Compare state‐of‐the‐art equipment from SHI’s partners ‐ or ship us your own ‐ to design architecture and test proof‐of‐concepts while collaborating with your own staff or IT industry experts.
SHI has worked with some of our top partners to help make our vision of an independent, multi‐vendor environment with technologies from leading manufacturers a reality. Manufacturers’ products that are 177
57 part of the SHI CIC today include: HP, Dell, EMC, Cisco, NetApp, Veritas, APC, Tripp Lite, Eaton, Pure, Tintri, Nutanix, Lenovo, VMware, Microsoft, Brocade, qLogic, Emulex.
Customers can participate in:
Demonstrations – evaluate product features and functions in a real working environment Bake‐offs – compare products under workloads
Proofs‐of‐concept – Test next generation equipment without disrupting your datacenter Hands‐on training – get a deep dive walkthrough from our solution architects.
The CIC is staffed with trained team members who are knowledgeable on the products and the solutions. As technology advances and changes, the SHI CIC will follow ensuring that we have the products and demonstrations that our customers want to see.
When IPA/City of Mesa is ready to evaluate solutions and products, whether it is Virtualization, Cloud Integration, or the latest EUC products, your dedicated account team will work with you to schedule time and develop a plan with the CIC so you can see the best options in the industry, and choose the right solutions based on observation, not speculation.
In addition, we coordinate Executive Briefing opportunities for customers as desired. In these cases, we partner with the manufacturers of interest and hold the briefing at their location. For instance, we have hosted customers at the Lenovo’s Briefing Center in Raleigh, North Carolina, Microsoft’s Briefing Center in Seattle, Washington, and Dell’s Briefing Center in Austin, Texas.
Cloud Solutions
Organizations are moving the cloud faster than ever. Identifying workloads, improving cloud service levels and optimizing cloud performance are all challenges, and SHI has created a variety of services to assist with this transition.
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58 Software Maintenance Administration/Renewal Management Services SHI has built a tool in response to our customers’ needs around expiring warranties, support agreements, and product maintenance programs. The Renewal Organizer, available as a value add to SHI customers only, and at no additional cost, compiles your technology renewals in a centralized, rolling 36‐ month timeline for simplified budgeting and renewal management. The tool is delivered via an interactive on‐line portal, with 24/7/365 availability. Each renewal box will contain information relelvant to that renewal such as:
Contract start date
Contract end date
Contract Number
Customer PO.
Through this tool we are able to offer National IPA/City of Mesa proactive management of maintenance, warranty, and support plans will safe both time and money. All products purchased through SHI with an expiration date of any kind will automatically be loaded into the Commonwealth’s renewal organizer.
Quotes will automatically be sent to the Commonwealth 90 days before the expiration of the service.
IPA’s and City of Mesa’s account team will them actively work with the end user to go over options.
Regular follow up will continue until the PO is placed or the end user indicates that they are no longer interested in renewing the maintenance or support agreement.
Following is an example of what a customer can expect to see using the PRO Timeline:
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59 In order to be able to provide this level of detail for our customers, SHI collects the maintenance expiration date in our order entry system each time a customer purchases product maintenance.
Through our Renewal Organizer, SHI provides visibility and clarity around renewals to each agency, thus complementing the workflow of their own software and hardware renewal lifecycle efforts. These efficiencies support our customers’ existing operating processes, and in some instances SHI’s Renewal Organizer service even replaces or fills a void in our customers’ existing workflows, freeing up our customers’ time for other activities. If City of Mesa takes advantage of our PRO timeline it will receive the following benefits:
Improved management of technology and renewals, as SHI provides proactive notification of maintenance renewal periods for all relevant technologies in your environment Improved budgeting and ordering efficiencies
More support (road maps, licenses options, potential for volume purchasing) Reduce overall maintenance spend by avoiding unnecessary costs associated with selecting a less‐than‐ideal buying program or pattern (e.g., contractual vs. transactional buying programs, individual purchases vs. leveraging cumulative spend, etc.) Reduce overhead (makes it much easier to manage multiple suppliers) Simple setup, SHI guides customers through the onboarding and acquisition stage No cost and no risk to initiate the service
Assistance with negotiating with the manufacturers to co‐term maintenance or warranty contracts, when permitted by the manufacturers’ programs
15. Describe options for leasing and financing and the various payment methods accepted.
SHI Response:
SHI offers flexible leasing plans for hardware and finance plans for software to ease upfront costs and increase IT flexibility. More and more customers are moving away from owning IT and moving into the business of IT. SHI financing can help them seamlessly make this shift. SHI has an internal leasing and financing group which allows us to be extremely flexible in terms of payment options and paperwork. 180
60 We can accommodate almost any payment method/schedule and will work with the customer to construct a plan that best suits their needs.
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61 TAB 3 ‐ PRICING FORMS.
The cost portion of the Response should include the following criteria:
1. Provide price proposal as requested on the Pricing Document (Attachment A – “National” TAB) attached herein. In addition to indicating your proposed discounts on the Price Page, you must also apply those discounts to the sample items listed in the City’s Market Basket listed in Attachment A.
2. Propose and provide details of additional discounts or rebates for volume orders, special manufacturers’ offers, free goods program, total annual spend, etc.
SHI Response:
SHI has included the necessary pricing forms as a separate document to our response.
All discounts articulated here represent the minimum discounts off SHI Advertised List Price; actual discounts may be significantly higher.
The comprehensive SHI offering for National IPA consists of all hardware, software, and services available to our customers in the public sector marketplace. The discount structure offered to National IPA is based on our Advertised Price List which can be located on www.shi.com. In many cases, SHI Advertised List Price already reflects a substantial discount off of Manufacturer Published List prices. Given the breadth of manufacturers and products that SHI offers, there will be many opportunities for SHI to secure additional discounts for eligible contract users. We work to provide your contract users with the most advantageous pricing available, above and beyond the minimum discounts offered, whenever possible.
SHI prides ourselves on being honest and transparent with our customers especially when it comes to pricing. We base our discount structure on SHI Advertised Price as this is a verifiable source. We do not inflate this Advertised Price for RFPs in order to make our discounts appear larger. Other vendors may use MSRP or Publisher List price, which can be unreliable as a pricelist may not exist for every product, a pricelist can change from day to day, and a pricelist can be inconsistent depending on where you source the information from. When a vendor manipulates contract language in this manner or uses a loose definition of cost, it results in an increase in profit for them and higher prices for customers.
If awarded, SHI is willing to provide complete transparency over the life of the contract as it relates to our costs and what we charge National IPA customers.
In addition, SHI welcomes the opportunity to discuss our price offering for National IPA in more detail, and we are willing to offer alternate pricing models at your request.
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62 TAB 4 ‐ QUALIFICATIONS. (ABILITIES, EXPERIENCE AND
EXPERTISE).
The following information should be included:
1. Provide a brief history and description of your firm. Discuss firm’s national presence in the IT solutions industry.
SHI Response:
SHI has provided an answer to this question in the Attachment D portion of this response.
2. Provide the total number and location of sales persons employed by your firm.
SHI Response:
SHI has provided an answer to this question in the Attachment D portion of this response as it relates to our capabilities to support a National Contract. The City of Mesa has a dedicated account team that includes the following team members:
Account Executive ‐ Amelia Jakubczyk: Amelia develops relationships with representatives throughout City of Mesa in support of all the City’s IT needs. Amelia will conduct face‐to‐face meetings to understand the City’s needs; will establish a customized service and support plan; and will construct a pricing strategy critical to the City’s development. Amelia will respond to inquiries for resolution within 4 business hours; she has worked in this area for over 5 years.
Regional Director, Public Sector West – Alison Turner: Alison coordinates the efforts of the Account Team in direct support of the City of Mesa and is the point of contact for any issues that arise and need escalation. With over 20 years in the industry, and with experience working in Education and Government during that time, Alison has the expertise and customer focus necessary to implement an exceptional Information and Technology Solutions and Services contract for the city. Alison will respond to inquiries within 8 business hours.
Inside Account Managers (IAMs) — Rob DiGiovanni, EJ Williams, and Jason Miller: SHI’s Inside Account Managers maintain direct relationships with the customers and have the responsibility of ensuring customer satisfaction. Functional areas such as pricing, availability, order entry, tracking, returns, product information, and expediting of orders are an integral part of their daily activities. They execute the plan established by the Account Executive for a customer. There are three Inside Account Managers mentioned above who support City of Mesa; they all have experience working exclusively with Public Sector accounts, and specific experience with Maricopa County.
These three Inside Account Managers report to Corrin Bennett, Inside Sales Manager. Corrin has been with SHI for eight years, and has been both an Inside Account Manager and a Sales Operations Manager.
Customer service is very important to Corrin, and she is always happy to assist the team as needed.
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63 3. Provide the number and location of support centers (if applicable).
SHI Response:
SHI has provided an answer to this question in the Attachment D portion of this response.
4. Provide Public sector sales figures for 2014, 2015 and 2016 and the percentage mix of hardware, software, and services
SHI Response:
SHI has provided an answer to this question in the Attachment D portion of this response.
5. Please submit your FEIN and Dunn & Bradstreet report.
SHI Response:
SHI has provided an answer to this question in the Attachment D portion of this response.
6. Provide a summarization of your experience in performing work similar to that outlined in this solicitation.
SHI Response:
Founded in 1989, SHI International Corp. is a global provider of technology products and services. Over the past 28 years, SHI has evolved from a $1 million “software‐only” regional reseller into a global, full lifecycle provider of technology, services, and solutions. SHI is ranked 9th among CRN's Solution Provider 500 list of North American IT solution providers. With over 3,500 employees worldwide, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the United States.
SHI International Corp. is headquartered in Somerset, New Jersey and has 30+ offices worldwide. As a privately held company, we have remained under the same ownership since 1989, and most Vice Presidents and Managers have been dedicated to SHI for more than 15 years.
SHI has been focusing on the specific needs of our Public Sector customers for over 20 years. Our first state‐wide contract was awarded in 1994; since then we have continued to build and focus on the specific needs of public sector customers.
Today our Public Sector business unit consists of over 300 team members who are dedicated specifically to public entities across the country, allowing SHI to build connections and partnerships with each entity and to dive deeply into the infrastructure, procurement, and regulation obstacles that they face. For 2016 SHI reported earnings of $7.5B, which demonstrates 15% growth over 2015. We are projecting earnings of $8.2B for 2017 continuing to show substantial YoY growth. SHI has a financially strong and stable business model that has proven itself over time. Providing a compelling value to our entire customer base, SHI is able to offer the most advantageous pricing models of our top 4 competitors, while simultaneously maintaining our profitability with the lowest overhead cost structure in the industry.
SHI has had the pleasure of serving the City’s software and product needs since 2011. Our relationship with the City began with the award of the previous WSCA SVAR Contract and has continued since using other cooperative contracts. SHI’s value to the City comes from our extensive expertise in understanding complex licensing, determining the best products for the City’s needs, customer service and overall ease of use. To date the City has spent $6.6m with SHI, mostly in software and some miscellaneous products. 184
64 We value the relationship with the City of Mesa and look forward to serving the City’s needs for years to come.
7. Provide a minimum of three references for which your firm has provided the same solution (please include company name, address, contact person, phone number, email address and dates of service). References from other public agencies, particularly municipal governments, are preferred.
SHI Response:
SHI has provided references on Attachment C, which can be found later in this response.
8. Provide resumes and three references (preferably from the public sector) for the primary customer service representative(s). Resume(s) shall include their title within the organization, a description of the type of work they would perform, the individuals' credentials, background, years of experience and relevant experience, etc. References should include the contact’s name, phone number, email, position, organization, and the work which the Offeror performed for the reference.
SHI Response:
Immediately following are the resumes for the SHI team that is dedicated support for the City of Mesa. If necessary, SHI can provide specific account team information for IPA customers.
SHI is providing the following three references for Amelia. Should additional information be needed or references for other team members be required, SHI will be happy to assist where possible.
Arizona Department of Administration – State of AZ
Deputy State Procurement Administrator
Terri Johnson
602‐542‐9122
[email protected]
Amelia worked closely with Terri Johnson as the former Contract Administrator for the WSCA SVAR Contract. Amelia had regular cadence calls/onsite visits with Terri to conduct quarterly reviews, provide industry knowledge and assist with any customer related inquiries/challenges. From Terri, “Amelia – was the original point of contact regarding the SVAR contract for AZ starting in 2011. Through her initiative and the focus of SHI corporate, Amelia was able to assist the state through a seamless transition from one contract set to another. Amelia personally took the time to establish points of contact and customer relationships within the State agencies. SHI corporate was instrumental in hiring additional staff as needed to ensure full coverage for the state and its cooperative members.” Arizona Department of Transportation
Steve West, CIO
C: 602‐690‐4209
[email protected]
Amelia has worked with Steve West throughout his tenure within Arizona Government, most recently with the Arizona Department of Transportation. Projects include a large HP hardware refresh, 185
65 discovering and managing large license agreements and acting as a trusted advisor in the reseller community.
State of Nevada, Nevada State Purchasing
Marti Marsh, Purchasing Officer
775‐684‐0180
[email protected]
Amelia has worked closely with Marti Marsh of the Nevada State Purchasing Office since 2011. During this time Amelia served as the main point of contact on multiple statewide contracts Marti is responsible for: Former WSCA SVAR, NASPO SVAR, NASPO HP, Lenovo, EMC, NetApp, Cisco, etc.
Immediately following are resumes for the City of Mesa Team. Should additional information be needed, SHI will work to provide where appropriate.
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66 187
67 188
68 189
69 190
70 191
71 9. Provide information regarding if your organization ever failed to complete any work awarded.
SHI Response:
192
72 We are proud to report we do not have any failed projects. With each project we strive to do our best, and although we realize perfection is rare, we work closely with our customers to review and discuss how we can improve our processes, products, and services to help ensure our continued evolution and success.
10. Provide information regarding if your firm, either presently or in the past, has been involved in any litigation, bankruptcy, or reorganization.
SHI Response:
SHI has not been involved in litigation, bankruptcy, or reorganization.
193
73 TAB 5 – TECHNOLOGY.
1. Describe your website and the ease‐of‐use for customers to perform the following types of tasks:
a. to search for products
b. to find alternate products (if a certain product is not available) c. to perform side‐by‐side price comparison of products d. to order products
e. to track order status, to include backordered items
f. to determine when an item was received and who received it g. to restrict/block the ordering of certain line items and to restrict/block the ordering of groups
h. to create approval paths/levels for orders, to include creating an approval path for restricted items
i. to create a “favorites” list or subscribed purchases other personalized list of frequently ordered items
j. to create a “shared” list for an agency to use
k. to obtain online customer service
l. to receive online training
m. to accept credit card payment (and describe the level of data offered; also describe your security measures for credit card orders)
n. to track their budget for purchases
o. to generate reports
SHI Response:
SHI’s ecommerce site was developed in house. As such, it is one of the most flexible tools in the industry. In addition, we offer approval routing that allows for one user to create and send a quote to another user for approval. Also, quotes that are requested via email, fax, or phone can be published by the Inside Account Managers to the ecommerce site for visibility and future reference.
While the master catalog will be available to all participating entities, each individual customer under this contract will also have the opportunity to request their own customized product catalog based upon any customer‐specific needs. Custom catalogs are built based on input from the customer’s IT standards groups, via the definition of base systems and permitted options, and licensing programs.
SHI.COM Public Sector catalog (https://www.publicsector.shidirect.com/) is a public walk‐up site and requires no password. It has been available to the public for over 16 years. SHI hosts a public page for each individual state and vertical. In addition to the public site link, SHI will provide City of Mesa a custom e‐commerce site. This personalized, password‐protected site is accessible only to authorized users, determined by City of Mesa. The City’s web portal will display only the products and other website requirements that are part of this contract.
SHI’s web‐based procurement platform provides the latest in functionality and the best in user‐friendly interface. SHI.COM also offers functionality designed specifically for business‐to‐business. Whether used as a stand‐alone procurement system or integrated with your own current procurement systems, 194
74 SHI.COM provides the functionality and customized user experience needed to manage IT procurement workflow.
If awarded, SHI’s web administration team will work with the key stakeholders at City of Mesa to integrate with any e‐Procurement catalogs whether state‐hosted or punchout (roundtrip). This process typically takes about 1 week.
Above is a sample screenshot that shows what the City’s custom e‐commerce site might look like. Upon receipt of contract, your site will be configured to fit all of the contract requirements. If the City wishes to view this site please go to https://www.publicsector.shidirect.com/, select “Sign in” on the top right hand side of the public site. A drop down box will appear. Click “Register” to be directed to the new user registration page seen below.
You will select “Yes” when asked if you have a token and access key. Your token is 90949 and your access key is MU5XB2J3PL. Once you enter these you will be asked to create a user name and password. Once complete you will be directed to the site. Today the site is in development and as such only shows sample products and pricing. Upon award, we will work with you to create a custom catalog, add appropriate contract numbers, and the additional content desired by the City.
The SHI Ecommerce Specialists are available to provide training to those employees authorized to access contract pricing and information at SHI.COM. SHI can schedule trainings based on the customer’s level 195
75 of access to the site. Upon award of contract, your Account Executive will work with the customers to determine the program and schedule that would work best for them.
Your Catalog
With thousands of manufacturers represented, your product catalog is fully customized to reflect contracted products and pricing available through SHI, as well as special pricing programs for which you are eligible, such as licensing programs or other volume programs. The catalog can be as broad or as narrow as you need to fit your needs.
After log on, the customer can search by using a variety of criteria:
Keyword search
Browse manufacturers
Browse by product category and type
196
76 Commonwealth Standards
197
77 198
78 View Product Details
199
79 Add Products to the Shopping Cart
From here, a user who has not yet logged in can manage the items in the shopping cart, continue to shop, or finalize the purchase (if the user clicks “checkout”, SHI.COM requires the user to log into the system). If the user has logged into SHI.COM, he is presented with the additional options to save the items as a quote or to send the shopping cart to your SHI Sales Team to obtain an “official” SHI quote.
200
80 Saved Quote
The saved quote remains valid on SHI.COM for thirty days. At any time within those thirty days, the user can change/add to the items saved in the quote or send the contents of the quote (with saved pricing) back to the shopping cart to finalize the purchase.
201
81 Configuring a System
The process of selecting and configuring a product begins when the user clicks a configurable system in Search Results or within featured products. The systems are displayed with a picture, summary of its characteristics, and price before adding options. SHI.COM presents all products in the same fashion, with consistent groupings of options by category.
202
82 Customize the System
Prior to adding the product to the Shopping cart, the user is brought given the option to configure the base system with options designated as acceptable by the City of Mesa. The user simply clicks on the options he wants included in the final product.
As options are selected, SHI.COM updates the general availability of each configuration based upon the availability of each component. As the user adds and removes components to the base system, SHI.COM calculates an estimated time to ship to the user. SHI.com also tells the end user what selected component is contributing the longest lead‐time. This is designed to allow the end user to make informed decisions based upon their particular needs: for some users, getting a useable system quickly may be more important than obtaining a particular option or upgrade that would delay the production of the machine.
Checkout Process
SHI provides an easy to use Checkout Process that can be customized to your specifications:
Users can save addresses to an address book for easy selection of the appropriate ship‐to address
Custom Data Collection—we will create fields where we can collect the information you need about the purchases your employees make—department, project code, cost center, etc. For our Terms Customers—enter a PO number and for our Credit Card Customers—use the security of PayPal to complete your purchase
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83 See the freight and estimated taxes based on the shipping address entered
If additional information needs to be captured with each hardware purchase. Therefore, SHI has designed an “interview page” in which SHI can collect all of the pertinent information. The interview page will be completely customized to collect the information as required by the City of Mesa. If additional information isn’t required, this step would be skipped in the order process.
204
84 When the user has completed the interview page, SHI will then request the ship to address and any additional Email addresses for employees who should receive notices regarding this order (i.e. order acknowledgment, ship notification, etc.)
Approval Routing
Only authorized users will be able to submit orders on SHI.com. However, if the City of Mesa would like to allow agencies to request products, but not to place orders, SHI has support for approval routing through SHI.com. Using our approval routing, end user can select the products they wish to purchase and submit their selection as a requisition. With support for as many levels of approval routing as required, SHI.com will forward the requisition to the appropriate people to obtain approval.
Once the order is approved, the requestor (and anyone else listed to receive notices) will receive an Email stating that the requisition has been approved and will be processed at SHI. At this time, the order will upload into SHI’s internal order processing system.
Order Status
Obtain order status information and tracking details for the orders that you process with SHI. SHI.com provides a wide range of search options to quickly and easily locate the order in which you are interested.
205
85 The following screen shot shows the order search results.
The following demonstrates the tracking details available.
206
86 Within the City’s dedicated page, authorized users can:
Save/retrieve a price quotation using a state agency supplied unique quotation identifier(s). The agency should be able to save the price quotation as a .pdf document Modify a previously saved price quotation, including adding additional products, changing product quantity, removing or deleting products, and “refreshing” product prices Re‐save price quotation following modifications
Print price quotation
View quotes that were originally requested via email, fax, or phone and created by the Inside Account Team.
SHI provides online order status and reporting for all orders placed with SHI, whether the orders are submitted online or directly to the Account Team. Access to the order information is controlled by the permissions assigned to each individual user name. The order data is tied to a specific customer account, and the individual accounts are then grouped together to accommodate reporting groups that match the customer’s organizational hierarchy. For example, individual departments can be grouped with cities and counties to allow reporting across an entire local government entity or an entire State.
Additionally, SHI tracks all contract data at the highest level of the hierarchy, allowing us to provide reports across the entire City of Mesa contract.
In short, SHI makes it simple for all contract users to access the reporting information that they need.
Whether the reporting requirement is for a single agency looking for the history of their purchases only, or if the City of Mesa that wants to understand statewide purchasing trends, the process to access that report is fast and intuitive.
The following lists the standard fields that are available within a standard, detailed report today via the State’s ecommerce site today:
Customer Name Manufacturer Name Manufacturer Part Number Product Description Version Operating System
Media Language Product Type
License Program License Pool License Level
License Point Value Maintenance Term Maintenance Time Remaining UNSPSC Number UNSPSC Segment UNSPSC Family
UNSPSC Class UNSPSC Commodity Order Date
SHI Order Number Invoice Number Ship Date
SHI Part Number Quantity Unit Price
Extended Price Customer PO Ship to Company
Ship to Address Ship to City Ship to State
Ship to Zip Code
207
87 In addition to the data fields above, SHI will create customized data fields for any customer who wishes to capture additional information, and the customer would then have access to reporting based upon those additional fields. This custom capability is helpful for tracking purchases, expenditures, and chargebacks. SHI works with each individual account to understand reporting requirements and to ensure we continue to meet and exceed those requirements.
The City of Mesa and IPA can identify Procurement Officers or others that can be granted a higher level of access, allowing them to run reports and view activity across authorized users.
The level of access any user has is determined by the permissions assigned. The Account Teams and SHI’s Web Administration Team works with the customer to understand their needs for user authorization and access to information. Those users who only need access to their own purchase history are limited.
Likewise, those users who need higher level will have the appropriate access rights.
The SHI eCommerce Specialists are available to provide training to those employees authorized to access contract pricing and information at SHI.com. SHI can schedule trainings based on the customer’s level of access to the site. Upon award of contract, David Rounds will work with the customers to determine the program and schedule that would work best for them. SHI will also work with the City of Mesa to define and establish an Employee Purchase Program. We will create a separate and secure site for employees to purchase products at the State contract prices.
2. Describe additional functionality offered by your website. Provide screen shots, a demo “CD/jump drive,” a demo URL, a manual, etc., or any other format that will aid the City in our evaluation of your website.
SHI Response:
If the City wishes to view this site please select “Sign in” on the top right hand side of the public site, https://www.publicsector.shidirect.com/ A drop down box will appear. Click “Register” to be directed to the new user registration page seen below.
You will select “Yes” when asked if you have a token and access key. Your token is 90949 and your access key is MU5XB2J3PL. Once you enter these you will be asked to create a user name and password. Once complete you will be directed to the site. Today the site is in development and as such only shows sample products and pricing. Upon award, we will work with you to create a custom catalog, add appropriate contract numbers, and the additional content desired by the City. 208
88 The SHI Ecommerce Specialists are available to provide training to those employees authorized to access contract pricing and information at SHI.com. SHI can schedule trainings based on the customer’s level of access to the site. Upon award of contract, your Account Executive will work with the customers to determine the program and schedule that would work best for them.
3. Describe any national awards and/or other recognition that your website has received.
SHI Response:
While we take pride in the design and usability of our website, our primary focus is always on the needs of our customers rather than on external recognition. With that in mind, we are extremely proud that this year alone we have won 10 awards for exceptional service in three distinct categories: partnership, supplier, and employer – including the prestigious Citi Lean Partner Award and Microsoft US Public Sector 2017 Partner of the Year – largely in part because of the efforts and dedication our team puts toward our public and partner/procurement websites. Our success as a partner in the Public Sector, in fact, stems from the personalized procurement websites, standard with most SHI contracts, which allow authorized end‐users a vast selection from standard configurations and peripherals, as well information to ensure successful installations. These custom, procurement websites provide customers with all service catalogs, approved hardware configurations, and inventory databases, which in turn allow our customers to procure the best products and product support for their needs.
4. Describe the hours your website is available? What are your hours of downtime, such as for system maintenance?
SHI Response:
The website is available 24 hours a day. Downtime is minimal and if a major system repair is necessary SHI works to schedule it at a time that will be of least inconvenience to our customers. We will also notify customers of any planned downtime in advance.
5. Does your website offer real time product availability? SHI Response:
Yes. Please see the information provides above regarding our website for a complete overview.
6. How does your company leverage your website to inform customers of the additional savings that may be available?
SHI Response:
SHI can customize our web page to include any information that National IPA/City of Mesa would like to see. In this case, we can publish additional savings opportunities for specific products on the home page of the catalog or highlight products that have savings opportunities within the catalog itself.
SHI can and will add relevant content to the website on a regular basis. This may include product announcements, end of life information, support information, or promotions, webinar or special event 209
89 invitations, and other industry news that will be of interest to City of Mesa. SHI will notify City of Mesa of any information before it gets posted.
The contents of SHI’s web site and the catalog are kept up to date using data feeds from our suppliers.
We make daily updates to product information, availability, and pricing; ensuring that contract users are always accessing the latest products and at the correct price.
7. Describe the types of email confirmations that your website generates. What events trigger an email going to the customer?
SHI Response:
SHI acknowledges this requirement and can comply.
SHI will acknowledge all orders received within 2 hours of receipt. All orders will be placed within 24 hours of receipt. Upon placement, the end user will receive an order placement acknowledgement via email. A sample of that is included below. We can customize the information on the order acknowledgement email and can include any and all information required by the State.
210
90 Describe the registration process to set up new customers for your online ordering process. Is self‐ registration available? If an agency does not want self‐registration, are you available to assist in the registration process?
SHI Response:
Yes self‐registration is available. Customers can go to https://www.publicsector.shidirect.com/ and then follow the instructions below.
A customer will select “Sign in” on the top right hand side of the public site. A drop down box will appear. Click “Register” to be directed to the new user registration page seen below.
If a customer has token, they can enter it. If not then when they select No, they will be taken to another site to register. Once you enter, you will be asked to create a user name and password. Once complete you will be directed to the site.
The SHI Ecommerce Specialists are available to provide training to those employees authorized to access contract pricing and information at SHI.com. SHI can schedule trainings based on the customer’s level of access to the site. Upon award of contract, your Account Executive will work with the customers to determine the program and schedule that would work best for them.
8. Describe if your website can be customized for an agency’s specific needs, such as placing our logo on your website, associating an agency blanket purchase order number on all orders, creating a bulletin board or other place to display customized messages, displaying approved configurations, naming certain fields (i.e., user defined fields, ability to include budget information), etc.
SHI Response:
SHI acknowledges this requirement and can comply.
SHI can and will add relevant content to the website on a regular basis. This may include logos, product announcements, end of life information, support information, or promotions, webinar or special event invitations, and other industry news that will be of interest to the City. SHI will notify the City of any information before it gets posted.
Please see screen capture below for a sample of our News and Announcements page. 211
91 9. Describe the types of online reporting that are available. Is customized reporting available? SHI Response:
SHI fully understand s your need for flexibility in reporting, as well as your need for reports from the highest organizational level to the most granular. We have created our databases to remain flexible enough to be able to incorporate any organizational structure and to provide reports on any level within the organization. We begin with the most granular reporting level, this can be by department or local government entity and then SHI groups the ordering units to the statewide level. In addition, we capture the contract number, allowing us to run a report across all purchases made under the contract. SHI has the capability to collect customized data fields, which can be established at the State Level, the Agency Level, and /or per individual customer. We are pleased to offer both standard and customized reports to the State, in addition to the required reporting above.
All reports can be set up on a subscription basis and will be delivered automatically daily, weekly, quarterly etc. In addition, the State will have a dedicated account team that will be able to review and discuss purchases and reporting whenever there is a need.
These standard reports provide an overview of your purchases from SHI. Our system allows for the tracking of Customer Specific Fields, therefore we are able to generate these reports in many ways. SHI will provide these reports in any time frame that you require, and in one of three formats: detail of all transactions, summary by part number, or summary by manufacturer name. Spend by Manufacturer – summary of total dollars spent in period with one specific manufacturer, all manufacturers, or a sub‐set thereof.
Spend by Product – summary of total dollars spent in period for one specific product, all products, or sub‐set thereof.
Spend by Product Type – summary of total dollars spent in period for shrink‐wrap versus licensing or by UNSPSC.
212
92 Spend by Organization, Enterprise, Conglomerate – again, each of the above reports can be pulled based on a specific organization, enterprise or conglomerate
10. Describe your online return process (if available).
SHI Response:
All damaged or DOA product will be taken back with no restocking fees.
If it has been longer than 30 days, SHI will make a best faith effort to accommodate the return.
SHI’s return procedure is simple. The customer simply needs to request a return by reaching out to the Inside Account Manager or by navigating to the “Request Return Authorization Number” section of the States website. The IAM will take the necessary information and give the customer a Return Authorization Number. A shipping label or account number will be provided by SHI to the customer if physical product is being returned. The end user then has to write the RMA number on the outside of the box and ship it back. In some cases, SHI can arrange to have the product picked up.
Software Publishers may require that a letter of destruction be filled out and signed by the customer. In these cases, SHI would provide the form to the end user and request that they sign and send back. SHI will then hand le processing with the Publisher. Once the valid return is received by SHI we will credit the invoice. If a replacement order is desired we will work with the end user to get that process started before the return is received to increase efficiency.
213
93 Should the City have any issues or questions with a product return, they can contract their Account Team for assistance.
For an online return, customers will access the Order Details page and complete the requested information as shown in the screen shot below.
11. Describe any third‐party integration that you have successfully implemented. For example, is your website integrated with any third‐party procurement, financial, or purchasing/credit card systems? Is there a cost for these services?
SHI Response:
Integration with eCommerce
SHI’s open architecture systems allow us to integrate with virtually any eCommerce platform, whether through market leaders or a proprietary solution. Ariba, Perfect Commerce, PeopleSoft, SAP, and Oracle are the most popular applications supported by SHI. In general, SHI can support systems that use cXML (commerce extensible mark‐up language), or EDI (electronic data interchange) standards. These systems includes a wide range of applications and proprietary systems.
In addition, SHI supports the following Punch‐out types:
214
94 Ariba Punch‐out
Coupa
ePlus Procure+
Hubwoo
Oracle OAG and cXML Punchout
Perfect Commerce Roundtrip
PeopleSoft Direct Connect
SAP OCI Roundtrip
Sciquest
Verian ProcureIT
12. Describe your strategic vision for your website – i.e., Is new functionality expected to be added? If so, describe the functionality and the timeline for implementation. How often is the web redesigned? As technology evolves (for example, new search engines are more robust), does your website evolve, too? Etc.
SHI Response:
New functionality and technology is continuously being evaluated and updated as customer needs evolve. The same holds true for our overall website design. SHI also listens closely to our customers and their feedback regarding the use of the site and we strive to incorporate those changes.
215
95 TAB 6 ‐ OTHER FORMS.
The following forms should be completed and signed:
1. Vendor Information form
2. Exceptions & Confidential Information form
3. General Questionnaire form
4. Lawful Presence Affidavit
5. Respondent Certification form (Offer and Acceptance)
6. Respondent Questionnaire
7. W‐9 Form. All responses should include a fully completed, current W ‐9 form. Failure to include the W‐9 will not disqualify your response, however the W‐9 must be submitted to the City prior to the execution of any contract pursuant to this Solicitation. (h ttp://www.irs.gov/pub/irs‐ pdf/fw9.pdf)
SHI Response:
Immediately following are the forms that were requested as part of this RFP. SHI agrees to provide any additional forms if necessary as part of a final award.
216
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Respondent Company Name/ DBA: SHI International Corp
Years in business providing similar services: 28 years
Contractor’s License No(s): Type:
(Submit a copy with the Response)
SHI is currently registered to do business with the City of Mesa and the State. Upon award, we can provide any additional information as requested.
Number of employees at location that would serve under a contract from the Solicitation:
Provide names, contact and telephone numbers of th ree (3) organizations that have received similar services from your company. At least one reference should be comparable in size to the City’s proposed contract.
Firm/Government Agency Name: Arizona State Procurement Office | State of Arizona Contact Person:
Terri Johnson, Deputy – State Procurement
Administrator
Phone:
602-542-9122
Address:
100 North 15th Avenue, Suite 402
Phoenix, AZ 85007
Fax:
E-Mail Address:
[email protected]
$ Value of Work, Supplies/Services and Dates Provided:
$75m annually. Software, Annual Mainteance. Related Professional Services April 2011 – September 30 2016
Firm/Government Agency Name:
University of Texas Systems Supply Chain Alliance
Contact Person:
Jason Stanford, Manager, Contracts
Phone:
713-563-1021
Address:
7007 Bertner Ave.
Houston, TX 77030
Fax:
E-Mail Address:
[email protected]
$ Value of Work, Supplies/Services and Dates Provided:
$20m annually. Computer Peripherals, Software, Storage, Servers, Networking equipment, and Related Services. July 1 2014, 5 year agreement with 3 year extension option.
Firm/Government Agency Name:
Maricopa County Materials Management
Contact Person:
Brian Walsh, Procurement Officer
Phone:
602-506-3243
Address:
320 W. Lincoln St.
Phoenix AZ 85003
Fax:
E-Mail Address:
[email protected]
222
$ Value of Work, Supplies/Services and Dates Provided:
$6m annually. Technology Products including Software, Storage, Servers, Networking Equipment and Related Services.
List any other information which may be helpful in determining your qualifications for a potential contract:
At SHI, our success is based on a foundation of customer centricity and transparency. Our approach to Lee County School District will be based on these same values. Every member of the SHI team is dedicated to helping our customers and providing world class support throughout the entire engagement.
SHI intends to provide the District with a seamless, transparent, and cost effective solution for all of your hardware, software, and service needs. Over the life of the contract, SHI will work to identify ways that the District can reduce your expenditures on IT software, hardware, and services.
Technology changes fast, and SHI is a technology business partner that has demonstrated the ability to change along with it, through continued service evolutions and process improvement.
SHI is excited about this opportunity to work with the City of Mesa and National IPA. We look forward to meeting with the review board to further discuss our capabilities.
223
ATTACHMENT D
Requirements for National Cooperative Contract
To be Administered by
National Intergovernmental Purchasing Alliance Company
The following documents are used in evaluating and administering national cooperative contracts and are included for Supplier’s review and response.
National IPA Exhibit A – NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE
CONTRACT
National IPA Exhibit B – NATIONAL IPA ADMINISTRATION AGREEMENT, EXAMPLE
National IPA Exhibit C – NATIONAL IPA MASTER INTERGOVERNMENTAL
COOPERATIVE PURCHASING AGREEMENT, EXAMPLE
National IPA Exhibit D – NATIONAL IPA PRINCIPAL PROCUREMENT AGENCY
CERTIFICATE, EXAMPLE
National IPA Exhibit E – NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE
National IPA Exhibit F – NATIONAL IPA ADVERTISING COMPLIANCE REQUIREMENT 224
Requirements for National Cooperative Contract