PATRON CODE OF CONDUCT
The following Library patron behavior guidelines are provided to create an atmosphere of safety, mutual respect, and comfort for all Library users and staff inside the Library.
Speak in lower conversational tones, either to each other, on a cell phone, or to Library staff.
Children under the age of thirteen (13) must be accompanied by, and within the sight of, a responsible adult or mature adolescent over the age of fourteen (14).
Library staff is authorized to call the Murrieta Police Department when the safety of an unattended child is in doubt, or the caregiver cannot be located.
Food is not permitted inside the Library; however, drinks with spillproof lids are allowed.
All sound-emitting technologies and devices must be at a volume that only the user can hear.
Skateboards, bicycles, scooters, or other similar devices may not be ridden in the Library and bicycles must be kept outside where racks are provided.
Running, skating, and other forms of unsafe movement in the Library are prohibited.
Only service animals and animals in Library-sponsored programs are allowed within the Library.
Personal items must be kept with the owner and not be placed within walkways or aisles; Library staff is not responsible for lost or stolen items.
Sleeping or lying on the floor or furniture is prohibited; tables and chairs should be used for their intended purposes.
Vandalism of government property, including but not limited to tables, chairs, carpeting, or any other Library items, is prohibited and may be result in removal from the Library, bans from the Library and criminal prosecution.
Viewing objectionable or offensive materials within view of other patrons or Library staff is not permitted.
Patrons are required to be fully clothed, including shoes, while in the Library.
Smoking and vaping are not permitted in the Library or within 15 feet of any entrance.
Drugs, alcohol, and weapons of any kind are prohibited.
Harassment, bullying, intimidation, or threatening behavior towards other patrons or Library staff is not permitted.
Strong or offensive odors that disrupt Library users, including those from personal hygiene, perfumes, or belongings, are not permitted.
Media or commercial photography or filming must receive prior approval from the Library Manager.
Library staff reserves the right to require anyone who engages in disruptive or destructive behavior to leave the premises. Library staff may also restrict privileges or suspend the individual from Library property and events for a specified period of time. In most cases, a staff member will notify the individual that they are violating the standards of conduct and give one verbal warning. Unlawful activities will be reported immediately to the police.
FIRST OFFENSE - VERBAL WARNING TO VIOLATER(S)
Meet with violator(s) to discuss conduct policy
Discuss inappropriate behavior and violation that occurred Create and file an incident report
Advise the violator(s) that continued inappropriate behavior may result in suspension of Library privileges
SECOND OFFENSE - WRITTEN WARNING TO VIOLATER(S)
Meet with the violator(s) to discuss the violation
Provide a written warning to violator(s)
Create and file an incident report
Advise the violator(s) that continued inappropriate behavior may result in suspension of Library privileges
THIRD OFFENSE - SUSPENSION FROM THE LIBRARY
Provide a letter of suspension to the violator(s)
Create and file an incident report
Pursue any other available remedy at law
Notwithstanding the foregoing, Library staff may suspend or ban an individual from the Library without warning on a first offense if the violation is egregious in nature or creates a risk to the safety of Library staff, property or other patrons.
Updated 2-5-2025 by GS, approved by City Attorney
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