June 2024 Business Review
Calming the Chaos of Mental Health Care Together
Received After Agenda Printed
6/4/2024 - Regular Meeting
PRESENTATIONS - Care Solace
Unhoused
Employees
We are the hub to all mental and social health supports for communities. We connect agencies, departments,
services, and residents to the support they need and
navigate the associated chaos of eligibility and
availability.
Care Solace is providing care coordination to all
city departments, agencies and social services.
All city departments
Mayor and City Council
Homeless intervention teams
Employees and HR
First responders - Fire & Police
Community Policing Team (CPT)
Community Behaviorial Health Assessment
Team (CBAT)
Project TOUCH
CityNet
Murrieta School District
Hospitals
County resources
% of requests by zip code
434
Care Matches
4,548
Communications
879
Service requests
96%
Matches to care
2.31 days
Time to match
9.58 days
Time to appointment
(This is client dependent)
Services & Impacts
92562 47% 92563 22% 92564 25% 92595 2%
3,858
Provider contacts
Age:
City of Murrieta
Age:
Murrieta Valley
USD
Demographics Served: Age
Demographics Served: Gender, Ethnicity & Language
Ethnicity
Languages of service
Gender
Insurance Types
City of Murrieta Murrieta ValleyUSD
DSM Category Observations
582
640
355
198
150
150
143
56 42
53 29
2 California Riverside County Murrieta
DSM Category by State, County & City
6-17 18-25 26-59
DSM Category by Age
White Hispanic Black
DSM Category by Ethnicity
Observations in the data
35.6% advanced pathways
25.7% assessments
22.2% meds and beds
Impacts
Assessment: 344
Therapy: 501 (39.8% in person, 60.2% telehealth)
Interventions: 142
Psychiatry: 135
Inpatient: 149
Outpatient: 29
Suicidal ideation: 151
Treatment Type Observations
Substance Abuse Categories
Share the partnership on all
platforms. Use flyers,
videos and social media
resources provided.
Promote Care Solace
The majority of people
using Care Solace have no
insurance or public
insurance. Targeting the
most vulnerable to help
even more is an idea.
Targeted Messages
Check your email for our
monthly newsletters to stay
up to date and to
participate in events and
Webinars
Stay Up to Date
Continue to Maximize Our Partnership
Data Support
Data can assist with any
messaging or interactions
the city may want to take.
Work with Insurance
and Healthcare Plans
Meet with the County
to share date
Meet with other cities
to collaborate.
Thank you!
Anita Ward
[email protected]