EXHIBIT A
CL
ASS SPECIFICATION
CLASS TITLE:
Housing Supervisor
DEFINITION:
To plan, organize, direct and supervise the work of staff involved in the implementation of housing program activities; to
ensure effective program administration and compliance with all applicable Federal, State, local, and program regulations, policies, procedures, and requirements;
to
represent
the program externally within the City, community, regulatory agencies, and the public ;
and to
perform a variety of technical tasks relative to assigned responsibility.
DIS
TINGUISHING CHARACTERISTICS:
The Housi
ng
Supervisor level recognizes positions that perform full supervisory responsibilities for a unit, as, including planning, assigning and evaluating the work of subordinates and are responsible for a program area within a work unit or department.
SUP
ERVISION RECEIVED AND EXERCISED:
Receives general direction from the Housing Manager; may receive direction from the City Manager or designee
.
Ex
ercises direct supervision over professional and technical staff.
EXAMPL
ES OF DUTIES:
Duties may include, but are not limited to, the following:
Al
l Assignments:
•
Recommend and assist in the implementation of goals and objectives; establish schedules and methods for
the development, implementation
,
and monitoring of an assigned housing
program
s;
implement policies and procedures.
•
Plan, prioritize, assign, supervise
and review the work of staff assigned to
the administration of
housing assistance programs.
•
Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. •
M
onitor changes in laws, regulations, and technology that may affect housing
program
operations; implement policy and procedural changes as required. •
Develop and maintain accurate and detailed records, verify accuracy of information, research discrepancies,
and record information.
•
Apply for and administer grants; p
repare and submit grant reporting documentation in support of assigned program
s
.
•
Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. •
Develop program guidelines ensuring compliance with State and Federal regulations. •
Review and contribute to the creation of Housing Authority Board and City Council
reports.
R2023-__
EXHIBIT A
• Provide support in the negotiation, establishment and monitoring of contracts. • Answer questions and provide information to the public; research questions and recommend corrective action as necessary to resolve issues.
• Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
• Foster an environment that embraces integrity, service, inclusion and collaboration. • Be an integral team player, which involves flexibility, cooperation, and communication. • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.
Wh
en Assigned to Programs Involving the Built Environment:
• Plan, oversee, and participate in the development and administration of assigned Built Environment programs, which may include, but not limited to, housing rehabilitation program and junior unit program; coordinate all tech nical aspects in connection with modernization, maintenance, new construction, and commercial building tenant improvement project work; examine income and assets of property owners and tenants to determine eligibility for program participation.
• Plan, organize, coordinate, and evaluate the work and activities involved in rehabilitation and new construction project(s) of low income, single-family and multi-family housing properties; serve as project manager through all phases of the project cycle, including development, preliminary design, construction and installation, field inspection, commission, and closeout. • Advise, counsel, and assist property owners in applying for rehabilitation loans and grants; evaluate and recommend eligibility of housing rehabilitation and non-profit capital project applications, projects, and financing terms for loans based on program guidelines; process loan payoff demands including determining payoff amount for deferred payment loans; explain the provisions and requirements of rehabilitation programs. • Conduct quality control of inspections and perform other inspections as needed for all Section 8 Housing units throughout Napa County.
• Coordinate the development of requests for proposals for the solicitation of con tractors to participate in assigned projects, including the advertising and bid processes, evaluating proposals, and recommending project award.
• Conduct regular site visits and inspects project progress and completed work to ensure compliance with all appl icable codes, laws, and regulations; interpret contract documents, technical specifications and plans; issue change orders as needed; investigate and resolve complaints and problems and acts as mediator and coordinator between contractors and property owners; certify completion of assigned projects and authorizes contractor progress payments.
• Inspect properties to identify rehabilitation, modernization, and maintenance needs; advise property owners and/or City staff regarding the best methods of correcting deficiencies. • Design criteria for construction and rehabilitation projects to meet Federal, State, and local codes and regulations; consult with architects, engineers, public utilities, consultants, and contractors regarding the design of construction and rehabilitation projects. • Manage federal and State labor related overlays including, but not limited to, wage labor compliance and Section 3 on all City or Housing Authority sponsored projects. • Promote and market rehabilitation, junior unit, and capital improvement programs; prepare press releases, flyers, and other informational resources; represent the City before various community groups.
• Create, maintain, and direct the maintenance of records and databases pertaining to construction and rehabilitation programs and projects.
EXHIBIT A
Whe
n Assigned to Rental Subsidy Programs:
• Plan, oversee, and participate in rental assistance programs eligibility and annual recertification processes and other case management functions, including income verification, waiting list updates, applicant briefings, and housing assistance contract preparation; review work and conduct periodic quality control audits to ensure work is performed accurately and in compliance with applicable regulations, policies, and procedures; develop program improvements recommendations based on evaluations.
• Coordinate housing assistance payment disbursements with the Finance Department; identify and resolve problems as necessary.
• Coordinate and present findings at informal hearings and reviews; apply appropriate practices and techniques in conducting investigations and documenting findings for use in administrative proceedings; review preliminary investigations performed by staff and refer cases of suspected program violation or fraud, when warranted, to appropriate authorities for further action. • Research, compile, analyze, and organize information and data from various sources on a variety of specialized topics for City Council, Housing Authority Board , and HUD reports, housing surveys, audits, and other financial and staff reports; maintain HUD mandated systems and information systems; make presentations as necessary. • Respond to escalated client, resident, and/or landlord questions, concerns, complaints, and issues; explain program requirements, operations, and procedures. • Monitor and evaluate detailed records for affordable housing properties to verify landlords are properly following all applicable policies and procedures; collect and maintain current information on landlords and properties.
Whe
n Assigned to Affordable Housing Programs Involving Procurement and Preservation:
• Plan, oversee, and participate in the administration of various affordable housing programs including, but not limited to, home ownership and prevention and diversion programs ; process applications and loan documents.
• Oversee and participate in the preparation and underwriting of loan and regulatory documents and escrow instructions for project loans and down payment assistance loans; coordinate escrow closings with real estate agents, mortgage lenders, state agencies, borrowers, and escrow officers.
• Develop and implement marketing plans for assigned affordable housing programs; develop and deliver first time homebuyer program workshops to applicants, citizen groups, non-profit organizations, lenders, and realtors.
• Monitor and track affordable housing units, ensuring compliance with State, federal, and local regulations and enforcing corrective action for violations. • Serve as Section 8 Hearing Officer, researching and reviewing all information and making final determination.
QUALIFICATIONS:
Knowledge of:
All Assignments:
• Pertinent local, Sta te, federal rules and regulations and laws. • Research, statistical, analytical, and reporting methods, techniques, and procedures. • Principles and practices of data collection and report preparation. • Principles of supervision, training and performance evaluations. • Principles and practices of contract administration and evaluation. • Principles and practices of grant administration.
EXHIBIT A
• Basic principles of budget monitoring.
• Modern office practices, methods, and computer equipment including relevant software programs.
• Oral and written communication skills; business English including vocabulary, spelling, and correct grammatical usage and punctuation.
• Safe work practices.
• Principles and practices of excellent customer service.
Whe
n Assigned to Programs Involving the Built Environment:
• Administrative regulations, policies, and procedures governing rehabilitation and new housing construction programs; principles and methods used in various building construction craft areas, including plumbing, electrical, heating and ventilation, building construction and remodeling, zoning, and others.
When Assigned to Rental Subsidy Programs:
• Administrative regulations, policies, and procedures governing rental assistance programs; el
igibility, recertification, and case management practices and procedures.
When Assigned to Affordable Housing Programs Involving Procurement and Preservation:
• Administrative regulations, policies, and procedures governing affordable housing programs; eli
gibility, recertification, and case management practices and procedures.
Ab
ility to:
All Assignments:
• Organize, implement and direct assigned housing pr ogram operations and activities. • On a continuous basis know and understand requirements and all essential aspects of the job; access, review, analyze and interpret a wide variety of reports, technical data and budget documents; know and understand laws, regulations, rules and codes related to area of assignment; observe performance and review and evaluate staff; problem solve department related issues; remember various processes and requirements; and interpret and communicate policy, information and instructions.
• On a continuous basis, remain stationary at desk and in meetings for long periods of time; intermittently move, traverse and position self while performing duties; access equipment surrounding desk; activate, use and operate a computer and other office equipment; use telephone; communicate through written means; and move or transport weight of 10 pounds or less.
• Interpret and explain pertinent department and City policies and procedures. • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Supervise, train and evaluate assigned staff.
• Read, write and comprehend the English language at a level necessary for effective job performance exercising correct English usage, vocabulary, spelling, grammar and punctuation.
• Communicate effectively, tactfully and positively in both oral and written form. • Operate and use modern office equipment and technology, including computers and applicable software.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
EXHIBIT A
• Utilize appropriate safety procedures and practices for assigned duties. • Establish and maintain effective working relationships with those contacted in the course of work.
• Contribute effectively to the accomplishments of City goals, objectives and activities. • Advocate for underserved community members in receiving benefits of affordable housing programs.
Whe
n Assigned to Programs Involving the Built Environment:
• Plan, develop, implement, and evaluate a comprehensive rehabilitation and new housing construction programs and projects with emphasis on providing timely and efficient customer services.
• Review plans and specifications for building and related construction and determine compliance of plans with codes and regulations.
• Monitor building sites during construction, alteration, or repair and enforce a wide range of building, zoning, and related codes and regulations.
• Effectively represent the City in administrative hearings and meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
When Assigned to Rental Subsidy Programs:
• Plan, develop, implement, and evaluate m ultiple comprehensive rental assistance programs with emphasis on providing timely and efficient customer services. • Effectively represent the City in administrative hearings and meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
When Assigned to Affordable Housing Programs Involving Procurement and Preservation:
• Plan, develop, implement, and evaluate m ultiple comprehensive affordable housing programs including procurement and preservation with emphasis on providing timely and efficient customer services.
• Effectively represent the City in administrative hearings and meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
Educ
ation and Experience:
Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge and abilities would be:
Possession of the equivalent of a bachelor’s degree from an accredited college or university with major coursework in planning, business administration, public administration, economics or another field of study applicable to the responsibilities and requirements of this job class.
Possession of a master’s degree is desirable.
Four years of progressively responsible experience in the administration of housing programs including one year of lead responsibility.
Spec
ial Requirements:
Possession at the time of hire and continued maintenance of a valid California Class C driver’s license is required.
EXHIBIT A
Working Conditions:
Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Positions may be required to work outside of normal business hours including evenings and weekends and the ability to travel. When assigned to the Built Environment Program, incumbents must have the ability to climb a ladder.
Employment Type: Full-Time Classified
Bargaining Unit: AMP
FLSA Status: Exempt
Established: TBD