Norwalk City Council
March 19, 2024

AGENDA

CITY COUNCIL
MARCH 19, 2024

CLOSED SESSION MEETING
5:00 PM

REGULAR MEETING
6:00 p.m.

NORWALK CITY HALL/COUNCIL CHAMBERS

Margarita L. Rios, Mayor
Tony Ayala, Vice Mayor
Jennifer Perez, Councilmember
Rick Ramirez, Councilmember
Ana Valencia, Councilmember

Public Comment: The public is encouraged to address City Council on any matter listed on the agenda or on any other matter within its jurisdiction subject to the rules of decorum described in Section 2.08.020 of the Norwalk Municipal Code.

If you wish to address City Council, please complete the card that is provided at the rear entrance to Council Chambers and hand the card to the Sergeant at Arms. City Council will hear public comment on items listed on the agenda during discussion of the matter and prior to a vote. City Council will hear public comment on matters not listed on the agenda during the Oral Communications period.

Pursuant to provisions of the Brown Act, no action may be taken on a matter unless it is listed on the agenda, or unless certain emergency or special circumstances exist. The City Council may direct staff to investigate and/or schedule certain matters for consideration at a future City Council meeting.

Please adhere to the following procedures when addressing the City Council:
 Comments should be limited to 3 minutes or less.
 Comments should be directed to the City Council as a whole and not directed to individual Councilmembers.

Americans with Disabilities Act: In compliance with the ADA, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the City Clerk’s department, (562) 929-5720. Assisted listening devices are available at this meeting. Ask the City Clerk if you desire to use this device. Upon request, the agenda and documents in the agenda packet can be made available in appropriate alternative formats to persons with a disability.

Notification of at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service.

Note: Any writings and/or documents provided to a majority of the City Council regarding any item on this agenda after it has been posted will also be made available for public inspection.

Writings and/or documents are available for inspection in the City Clerk’s Department, City Hall, 12700 Norwalk Boulevard during regular business hours, 8:00 a.m. to 6:00 p.m., Monday – Thursday and 8:00 a.m. to 5:00 p.m., every other Friday; telephone (562) 929-5720. You may also contact the City Clerk via e-mail at [email protected] .

City Council, March 19, 2024 Page 2 of 5

CLOSED SESSION MEETING – 5:00 PM

CALL TO ORDER

Mayor Rios

ROLL CALL

Theresa Devoy, CMC
City Clerk

ORAL COMMUNICATIONS FOR CLOSED SESSION MATTERS

CLOSED SESSION

I. CONFERENCE WITH LEGAL COUNSEL – EXISTING LITIGATION PURSUANT TO GOVERNMENT CODE SECTION 54956.9(d)(1)
FCG Consultants, Inc. vs. City of Norwalk; Los Angeles Superior Court Case No. 24NWCV00016.

II. Conference with Legal Counsel – Tort Liability Claims pursuant to Government Code §54954.9(d): Claimants: AFNI (Maricela Cortez), Erika Barrero, Julianna Canchola, Julio Gutierrez, Sal Medina, Fernando Mendoza, Linda Porter, Ammeriah Quintero, Teresa Scott, and Jose Luis Vieyra.

RECESS

REGULAR MEETING – 6:00 p.m.

CALL TO ORDER

Mayor Rios

INVOCATION

Danny Casas
Remnant Church

FLAG SALUTE

Young Marine Private Jimenez
LCpl Kenneth L. Worley Young Marines

ROLL CALL

Theresa Devoy, CMC
City Clerk

CLOSED SESSION REPORT

City Council, March 19, 2024 Page 3 of 5

CITY COUNCIL COMMENTS

a. Report of City Council Travel

SPECIAL PRESENTATIONS

I. City Council to proclaim March as National Social Services Worker Month.

II. City Council to proclaim March 21, 2024 as World Down Syndrome Day.

III. City Council to proclaim March 25 – 29, 2024 as First Responder Wellness Week in the City of Norwalk.

IV. City Council to recognize the Distinguished Bus Operators of the Year.

V. City Council to recognize the 5-year and 10-year Zero Preventable Accidents Safe Drivers.

CITY MANAGER COMMENTS

1. Sports Complex Early Opening video.

2. Norwalk Education Alliance’s Mock Interviews video.

3. Baseball/ Softball Leagues’ Opening Day video.

4. Veterans Villas video.

5. Bi-Weekly Review Video.

DIRECTOR'S REPORT

Social Services Department presentation.

CONSENT CALENDAR

Consent calendar items are considered routine matters which may be enacted by one motion and roll call vote.

Any item may be removed from the consent calendar and considered separately by City Council.

1. MEETING MINUTES
STAFF RECOMMENDS CITY COUNCIL APPROVE THE MINUTES OF THE MEETING OF MARCH 5, 2024. 825-04

2. PAYROLL FOR THE PERIOD FEBRUARY 18, 2024 – MARCH 2, 2024 Staff recommends City Council approve gross payroll in the amount of $1,183,768.43; the payroll check numbers 38069 – 38071 and the voucher numbers 329241 – 329743 in the total net amount of $874,473.52 for the pay period February 18, 2024 – March 2, 2024. 630

3. COMMERCIAL DEMANDS

STAFF RECOMMENDS CITY COUNCIL APPROVE THE WARRANT REGISTER PERIOD FEBRUARY 27, 2024 – MARCH 11, 2024, IN THE TOTAL AMOUNT OF $5,261,153.23. 640

4. CLAIMS AGAINST THE CITY
The City’s Claims Administrator recommends City Council deny the claims filed by AFNI (Maricela Cortez), Erika Barrero, and Teresa Scott. 830-01/02/19

City Council, March 19, 2024 Page 4 of 5

5. PLANNING COMMISSION SYNOPSIS - MARCH 13, 2024
Receive and File. 260

6. FEDERAL TRANSIT ADMINISTRATION CERTIFICATIONS AND ASSURANCES FOR FEDERAL FISCAL YEAR 2024
Staff recommends City Council authorize the Executive Director of Regional Transportation to execute the Fiscal Year 2024 Certifications and Assurances Federal Transit Administration Assistance Programs/Affirmation of Applicant, file grant application(s) on behalf of the City and execute a grant agreement(s); in concurrence with and execution of the Affirmation of Applicant’s Attorney Certification by the City Attorney. 1105-01

7. NORWALK TRANSIT SYSTEM TITLE VI 2024 COMPLIANCE UPDATE Staff recommends City Council approve the 2024 Title VI Program Update for submittal to Federal Transit Administration. 1120

8. CITY OF NORWALK TRANSPORTATION DEPARTMENT DRUG AND ALCOHOL PROGRAM RULES

AND REGULATIONS - AMENDMENT
Staff recommends City Council adopt the "City of Norwalk Transportation Department Drug and Alcohol Program Rules and Regulations," as amended, March 19, 2024. 1120-01

9. 2023 NORWALK GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT Staff recommends City Council receive and file the 2023 General Plan and Housing Element Annual Progress Report and direct staff to transmit the report to the Governor’s Office of Planning and Research and the California Department of Housing and Community Development prior to April 1, 2024. 320-02

10. RESOLUTION NO. 24-14 COMMITMENT TO FINANCIAL AND LEGAL OBLIGATIONS FOR GRANT

FUNDING ASSISTANCE THROUGH THE UNITED STATES BUREAU OF RECLAMATION

WATERSMART PROGRAM FOR IMPLEMENTATION OF ADVANCED METERING INFRASTRUCTURE

UPGRADE PROGRAM
Staff recommends City Council adopt Resolution No. 24-14, A RESOLUTION OF THE CITY COUNCIL OF

THE CITY OF NORWALK AUTHORIZING A COMMITMENT TO FINANCIAL AND LEGAL OBLIGATIONS

FOR GRANT FUNDING ASSISTANCE THROUGH THE UNITED STATES BUREAU OF RECLAMATION

WATERSMART PROGRAM FOR IMPLEMENTATION OF THE ADVANCED METERING INFRASTRUCTURE UPGRADE PROGRAM. 1070-09

11. SHOPPING CART RETRIEVAL SERVICES AGREEMENT – AMENDMENT NO. 3 Staff recommends City Council adopt Resolution No. 24-15, A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORWALK APPROVING AMENDMENT NO. 3 TO THE SHOPPING CART RETRIEVAL

AGREEMENT BETWEEN THE CITY OF NORWALK AND NATIONWIDE ENVIRONMENTAL SERVICES, A DIVISION OF JOE’S SWEEPING INC.; and authorize the City Manager to execute Amendment No. 3 and any amendments, provided there is funding in the budget and it is within the City Manager’s signing authority on behalf of the City, in a form approved by the City Attorney. 835-02

APPOINTMENTS

12. ADVISORY BODY APPOINTMENTS
Staff recommends City Council make appointments to fill the vacancies on the various Advisory Bodies for two-year terms expiring on December 31, 2024. 200

City Council, March 19, 2024 Page 5 of 5

PUBLIC HEARINGS

13. PUBLIC HEARING - PROPOSED ACTIVITIES FOR FISCAL YEAR 2024/25 ANNUAL ACTION PLAN FOR

THE COMMUNITY DEVELOPMENT BLOCK GRANT AND HOME INVESTMENT PARTNERSHIPS

PROGRAM
Staff recommends City Council and the public provide input of the proposed Community Development Block Grant (CDBG) and HOME Investment Partnerships Program (HOME) funding activities for Fiscal Year 2024/25 Annual Action Plan. 315

ORAL COMMUNICATIONS

ADJOURNMENT

I hereby certify under penalty of perjury under the laws of the State of California that the foregoing agenda was posted on the City Hall bulletin board not less than 72 hours prior to the meeting. Dated March 14, 2024.

Theresa Devoy, CMC
City Clerk

20240305

825-04

MINUTES OF THE REGULAR MEETING

NORWALK CITY COUNCIL

NORWALK, CALIFORNIA
MARCH 5, 2024

REGULAR MEETING

Mayor Rios called the meeting to order at 6:07 p.m. in the Council Chambers, Norwalk City Hall, 12700 Norwalk Boulevard, Norwalk, California. Responding to roll call were Councilmembers Perez and Valencia, Vice Mayor Ayala , and Mayor Rios .

Councilmember Ramirez was absent. Also present were Jesus M. Gomez, City Manager; Gloria Ramirez, Deputy City Attorney; and Camille Moreno, Assistant City Clerk.

The invocation was delivered by Dr. George Bojorquez, New Creation Church; followed by the flag salute, led by Evie Gomez, Girl Scouts of Greater Los Angeles.

CITY COUNCIL COMMENTS

Councilmember Perez wished everyone a happy Election Day, announced the polls close at 8 p.m. , encouraged the community to go out and vote; and shared that the Norwalk Now newsletter is out, in which it highlights the Norwalk Public Safety Department’s 35 years of service . Councilmember Valencia reported on her attendance at the Norwalk High School J unior Varsity and Varsity softball games and the Norwalk Little League Opening Day Ceremony. Mayor Rios acknowledged dignitaries in attendance; thanked staff and residents for the success of the E -Waste/Shred-a-thon event; and reported on her attendance at the Read Across America event; invited everyone to the upcoming Meet the Mayor event at El Baja Grill, as well as the ribbon cutting ceremony at New River Park for the new playground on March 11.

SPECIAL PRESENTATIONS

City Council presented a proclamation declaring March as National Red Cross Month in the City of Norwalk, accepted by Chris Sanchez, National Red Cross.

City Council recognized the Norwalk Lady Vikings for winning the Jamz Nationals Cheer and Dance Championship.

City Council presented a proclamation declaring March as Women’s History Month in the City of Norwalk, accepted by Norma Amezcua, Norwalk-La Mirada Unified School District.

CITY MANAGER COMMENTS

A video was shared highlighting the “Bi-Weekly Review.”

Minutes of the Regular Meeting
Norwalk City Council
March 5, 2024

2 DIRECTORS REPORT

Christine Roberto, Public Services Manager, provided a report and shared a video regarding the Park Projects Master Plan Update.

CONSENT CALENDAR

Consent calendar items are considered routine matters which may be enacted by one motion and roll call vote. Mayor Rios requested Item No. 4 be discussed. Councilmember Valencia moved and Councilmember Perez seconded to approve consen t calendar as recommended. MOTION CARRIED BY THE FOLLOWING ROLL CALL VOTE:

AYES: Councilmembers Perez and Valencia, Vice Mayor Ayala, and Mayor Rios
NOES: None
ABSENT: Councilmember Ramirez

MEETING MINUTES

City Council approved the minutes of February 20, 2024. 825-04

PAYROLL FOR THE PERIOD February 4, 2024 – February 17, 2024

City Council approved gross payroll in the amount of $1,164,047.01; the payroll check voucher numbers 328738 – 329240 in the total net amount of $860,763.83 for the pay period February 4, 2024 – February 17, 2024.
630

COMMERCIAL DEMANDS

City Council approved the warrant register period February 13, 2024 through February 26, 2024, in the total amount of $4,016,507.70. 640

CLAIMS AGAINST THE CITY

City Council discussion ensued, Mayor Rios requested the claims items be moved to Closed Session for future meeting dates and that staff provide a report regarding claims to be discussed. City Council denied the claims filed by Andrea Beltran, Ricardo Garcia, Moises Munoz, Antonio Orozco, Abel Trinidad, and Leonardo Vasquez. 830-02/07/13/15/20/22

Minutes of the Regular Meeting
Norwalk City Council
March 5, 2024

3 RESOLUTION NO. 24 -13 - APPROVING THE TERMINATION OF THE FRONT STREET PARTICIPATION AGREEMENT - City Council

a. found that the proposed action is exempt from the requirements of the California Environmental Quality Act (CEQA) in accordance with CEQA Guidelines Section 15061(b)(3) under common sense exemption which provides that CEQA applies only to projects which have the potential for causing a significant effect on the environment.

Where it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment, the activity is not subject to CEQA;

b. adopted Resolution No. 24- 13, A RESOLUTION OF THE CITY COUNCIL OF THE

CITY OF NORWALK APPROVING THE TERMINATION OF THE FRONT STREET PARTICIPATION AGREEMENT, which does not authorize any specific development; and

c. authorized the City Manager to execute any and all documents necessary to terminate the Participation Agreement and such other ancillary documents reasonably necessary to effectuate the intent of Resolution No. 24-13. 1405-06

APPOINTMENTS

ADVISORY BODY APPOINTMENTS

None.
200

PUBLIC HEARING

CONTINUED PUBLIC HEARING - RESOLUTION NO. 24 -02 - APPEAL OF THE PLANNING COMMISSION'S DENIAL OF PRECISE DEVELOPMENT PLAN NO. 2023- 02 AND CONDITIONAL USE PERMIT NO. 2023-05 - 11642 FIRESTONE BOULEVARD

Mayor Rios opened the public hearing to consider the appeal of the Planning C
ommission’s denial of the Precise Development Plan No. 2023-02 and Conditional Use Permit No. 2023-05 for 11642 Firestone Boulevard. The Assistant City Clerk presented a report on legal requisites for notice of hearing. Following a report presented by Jill Ann Arabe, Development Services Manager, the applicant Andrew Miliotis spoke and presented a letter in opposition o f the matter . Dora Sandoval testified in person in opposition of the project, and the Assistant City Clerk shared that an email was submitted by Steve Contreras in opposition of the project. There being no other persons wishing to testify in this matter, Mayor Rios closed the public hearing. Councilmember Perez moved and Vice Mayor Ayala seconded to adopt Resolution No. 24- 02, A RESOLUTION OF

THE CITY COUNCIL OF THE CITY OF NORWALK SETTING FORTH ITS FINDINGS Minutes of the Regular Meeting
Norwalk City Council
March 5, 2024

4 OF FACT AND DECISION OF UPHOLDING THE PLANNING COMMISSION’S DECISION TO DENY PRECISE DEVELOPMENT PLAN NO. 2023 -02 AND CONDITIONAL USE PERMIT NO. 2023-05. MOTION CARRIED BY THE FOLLOWING ROLL CALL VOTE:

AYES: Councilmembers Perez and Valencia, Vice Mayor Ayala , and Mayor Rios
NOES: None
ABSENT: Councilmember Ramirez
320-01-2023-05/320-04-2023-02

ORAL COMMUNICATIONS

There were no persons wishing to address City Council.

ADJOURNMENT

There being no further business to come before City Council, the meeting was adjourned at 7:38 p.m.

____________________________

CAMILLE MORENO

ASSISTANT CITY CLERK
ATTEST:

____________________________
MARGARITA L. RIOS
MAYOR
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Jana Stuard, Director of Finance/City Treasurer
Moises Mata, Financial Analyst
SUBJECT: PAYROLL FOR THE PERIOD FEBRUARY 18, 2024 – MARCH 2, 2024 Background:

The City’s gross payroll cost for the period February 18, 2024 – March 2, 2024 totals $1,183,768.43.

Fiscal Impact:

N/A
Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council approve gross payroll in the amount of $1,183,768.43; the payroll check numbers 38069 – 38071 and the voucher numbers 329241 – 329743 in the total net amount of $874,473.52 for the pay period February 18, 2024 – March 2, 2024.

Attachments:

N/A

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
1 COASTAL OCCUPATIONAL MEDICAL GROUP MEDICAL SCREENINGS 193787 $90.00 2 ALL AMERICAN ASPHALT PROJECT CONSTRUCTION 193788 $1,812,140.59 3 ALTEC INC REPAIRS AND INSPECTIONS 193789 $2,210.93
4 AMERICAN MOVING PARTS LLC HEAVY DUTY BRAKE PARTS 193790 $2,988.57 5 ARTESIA BUILDING MATERIALS INC CONSTRUCTION SUPPLIES 193791 $350.32 6 NORWALK CHAMBER OF COMMERCE SECURITY DEPOSIT REFUND 193792 $250.00 7 BALTAZAR GONZALEZ UTILITY BILLING REFUND 193793 $71.92 8 BRENNAN ESTIMATING SERVICES NASC ALARM SYSTEM SERVICES 193794 $965.00 9 DISTRICT LODGE 947, IAMAW EMPLOYEE UNION DUES 193795 $4,980.42 10 CALIFORNIA PROFESSIONAL ENGINEERING PROJECT CONSTRUCTION 193796 $65,649.75 11 CERTIFIX INC PRE-EMPLOYMENT FINGERPRINTING 193797 $552.00 12 CIVIC SOLUTIONS INC CONSULTANT SERVICES/PLANNING 193798 $10,235.00 13 CIVILTEC ENGINEERING INC WELL 10 PROJECT 7451 193799 $759.50 14 CONTINENTAL BATTERY COMPANY AUTOMOTIVE AND BUS BATTERIES 193800 $95.29 15 CSG CONSULTANTS INC ON-CALL PLAN & BUILD SERVICES 193801 $2,528.00 16 CUMMINS INC MINOR REPAIR SERVICES 193802 $744.51
17 CYNTHIA J LUJAN CLASS INSTRUCTOR 193803 $1,680.00
18 CLIFFORD D WHITE BACKFLOW DEVICE MAINTENANCE 193804 $1,900.00 19 DAVID SALINAS SECURITY DEPOSIT REFUND 193805 $500.00 20 HEALTH & HUMAN RESOURCE CENTER INC EMPLOYEE ASSISTANCE PROGRAM 193806 $1,044.12 21 SOUTHERN CALIF SECURITY CENTERS INC KEY COPIES 193807 $8.76 22 NORWALK HOUSING INVESTORS A CA LP SECURITY DEPOSIT ASSISTANCE 193808 $500.00 23 TERMINIX INTERNATIONAL COMPANY LP PEST CONTROL 193809 $250.00 24 DENELLE HERRERA SECURITY DEPOSIT REFUND 193810 $250.00 25 DEWEY SERVICES INCORPORATED PEST CONTROL 193811 $109.00 26 DOUGLAS FOOD STORES INC ZIMMERMAN PARK SNACK BAR 193812 $11,633.31 27 EDGESOFT INC SCOPE OF WORK & PROJECT PLAN 193813 $5,000.00 28 ELENA CEJA SECURITY DEPOSIT REFUND 193814 $500.00
29 ENNIS FLINT INC SUPPLIES FOR TRAFFIC 193815 $3,492.72 30 NINYO & MOORE GEOTECHNICAL & GEOTECHNICAL SERVICES & MATERIAL 193816 $14,115.00 31 ERIKA GARCIA REFUND FORFEITURE 193817 $609.70
32 NORWALK REALTY INC FIRESTONE PARKING LOT MAINTENANCE 193818 $461.93 33 ADMINISTRATIVE SERVICES CO-OP TAXI CARD SERVICES 193819 $3,045.50 34 FRANCHISE TAX BOARD PAYROLL DEDUCTION: 02/23/24 193820 $346.50 35 FUEL PROS INC FUELING STATION 193821 $300.00
36 GABRIELA GARCIA SECURITY DEPOSIT REFUND 193822 $1,000.00 37 GALLS PARENT HOLDINGS LLC UNIFORM PURCHASE 193823 $70.53 38 LA GATEWAY REGION INTEGRATED COST SHARING 193824 $4,338.83

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
39 GILLIG LLC OEM PARTS 193825 $2,737.53
40 KINGDOM CAUSES BELLFLOWER HOMELESS PREVENTION & REHOUSING 193826 $776.80 41 WW GRAINGER INC MAINTENANCE SUPPLIES 193827 $739.56
42 HANSON DISTRIBUTING COMPANY SHOP SUPPLIES 193828 $524.53 43 ISLAS TIRES INC NEW TIRES 193829 $28.00
44 JESUS ALEJANDRO CALDERA TRINIDAD SECURITY DEPOSIT REFUND 193830 $500.00 45 JINKY TIAMSOM PARKS SECURITY DEPOSIT REFUND 193831 $500.00 46 JMDIAZ INC CONSULTANT SERVICES 193832 $26,401.21
47 RICHARD D JONES A PROFESSIONAL LAW LEGAL REPRESENTATION 193833 $1,271.80 48 JTB SUPPLY COMPANY, INC PUSH BUTTON EQUIPMENT 193834 $11,460.55 49 JUAN CARLOS GARCIA GALINDO CITATION REFUND 193835 $45.00 50 KIMBERLY CRESPO SECURITY DEPOSIT REFUND 193836 $1,000.00 51 KIWANIS NORWALK 605 CONTRIBUTION/AV 193837 $250.00
52 KONICA MINOLTA BUSINESS SOLUTIONS UPGRADE ONBASE SYSTEM 193838 $4,687.50 53 KRISTINE TRIEU PARKS SECURITY DEPOSIT REFUND 193839 $500.00 54 COUNTY OF LOS ANGELES ASSESSOR MAPS 193840 $12.00
55 LOS ANGELES COUNTY SHERIFFS DEPT GENERAL POLICING SERVICES 193841 $16,016.62 56 LOS ANGELES COUNTY SHERIFF'S DEPT LEVY PROCEEDS/022324 193842 $455.00 57 MARIA FIGUEROA RE-ISSUE CHECK#191059 193843 $1,000.00 58 MARIA ROBLES-CORONA EMPLOYEE COMPUTER LOAN 193844 $2,153.86 59 MCMASTER-CARR SUPPLY COMPANY MISCELLANEOUS PARTS 193845 $575.34 60 MICHAEL BAKER INTERNATIONAL INC HOUSING ELEMENT SYSTEM 193846 $2,481.45 61 MOORE, IACOFANO, GOLTSMAN INC HOUSING ELEMENT SYSTEM 193847 $4,522.50 62 JOE'S SWEEPING INC CITY WIDE SHOPPING CART RETRIEVAL 193848 $1,709.82 63 NICHOLAS JOHNSON PARKS SECURITY DEPOSIT REFUND 193849 $250.00 64 NORWALK MOBILE LODGE RENTAL ASSISTANCE/SOCIAL SERVICES 193850 $1,281.26 65 NORWALK PRINTERS INC BUSINESS CARDS 193851 $74.75
66 NORWALK-LA MIRADA SCHOOL DIST CONTRIBUTION/AV 193852 $300.00 67 OLIVERIO MEJIA UTILITY BILLING REFUND 193853 $98.74
68 ONWARD ENGINEERING CITYWIDE INSPECTION SERVICES 193854 $39,462.65 69 PATRICIA SANDOVAL LINE DANCE INSTRUCTOR 193855 $350.00 70 PDQ ENTERPRISES INC TRENCHER RENTAL 193856 $522.00
71 POSITIVE PROPERTY VENTURES UTILITY BILLING REFUND 193857 $94.27 72 ICC GENERAL CODE INC MAINTENANCE OF MUNICIPAL CODE 193858 $1,795.00 73 RACHEL CONTRERAS SECURITY DEPOSIT REFUND 193859 $250.00 74 JOHN PAUL RAMIREZ FOOD REIMBURSEMENT 193860 $188.06
75 MOBILE RELAY ASSOCIATES RADIO REMOVAL 193861 $525.25 76 RELIABLE MONITORING SERVICES METHANE DETECT SERVICES 193862 $1,207.00

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
77 ROLAND SPONGBERG PIONEER REALTY UTILITY BILLING REFUND 193863 $150.00 78 RH MORTUARY CORPORATION FUNERAL ASSISTANCET/SOCIAL SERVICES 193864 $500.00 79 ROY ALLEN SLURRY SEAL INC PROJECT RETENTION RELEASE 193865 $14,986.21 80 SOCORRO PELAYO NASC FORFEITURE 193866 $946.50
81 SOUTHERN CALIF EDISON COMPANY UTILITIES/CITYWIDE 193867 $102,256.53 82 SOUTHERN CALIFORNIA GAS COMPANY UTILITIES/CITYWIDE 193868 $874.29 83 THE LEFLORE GROUP LLC PROJECT MANAGEMENT SERVICES 193869 $1,628.00 84 WILLIAM J WADLEY INC UNIFORMS/ACCESSORIES 193870 $1,477.91 85 PAPER DEPOT DOCUMENT DESTRUCTION SHREDDING SERVICES 193871 $625.00 86 TRI WEST MECHANICAL INC CITYWIDE MAINTENANCE 193872 $2,153.00 87 TUNNELWORKS SERVICES INC SEWER SYSTEM MAINTENANCE SERVICES 193873 $64,727.27 88 UNIFIRST CORPORATION SUPPLIES/CITYWIDE 193874 $324.73 89 ARGO ENTERPRISES INC FIRST AID SUPPLIES 193875 $491.92 90 US BANK NATIONAL ASSOCIATION ND CAL CARD CHARGES/FEB2024 193876 $246,987.89 91 VALERIE BRIANNE ORTEGA GALENTINES PAINT & SIP 193877 $75.00 92 THE CODE GROUP INC CONSULTANT SERVICES 193878 $24,791.91 93 VERDANT BRANDED INC SHIRTS/POLOS 193879 $117.96
94 WATERLINE TECHNOLOGIES INC AQUATICS/SUPPLIES & CHEMICALS 193880 $613.14 95 WAXIE'S ENTERPRISES LLC CLEANING SUPPLIES 193881 $1,751.21 96 WILLDAN ENGINEERING CONSULTANT SERVICES 193882 $27,579.25 97 REPUBLIC SERVICES INC DELINQUENT ACCOUNT/TRASH 193883 $3,763.62 98 AMERINATIONAL COMMUNITY SVCS LLC LOAN SERVICES 193884 $423.62 99 BUCKNAM & ASSOCIATES INC PROFESSIONAL SERVICES 193885 $8,025.00 100 BUENO GROUP INC 11907 NAVA ST/ONEWAY REHAB PROGRAM 193886 $10,225.00 101 DIVISION OF THE STATE ARCHITECT ADA-AB 1379 STATE FEE 193887 $221.60 102 CR&R INCORPORATED DELINQUENT ACCOUNT/TRASH 193888 $557.09 103 EL CLASIFICADO WIRE RACK ADS 193889 $420.00
104 JOE A GONSALVES & SON LOBBYING FIRM 193890 $2,420.00 105 NAN MCKAY & ASSOCIATES INC HQS MASTER BOOK 193891 $329.00 106 PARKING CONCEPTS INC PARKING MANAGEMENT SERVICES 193892 $13,065.78 107 SHEILA IRANI NTS CONSULTING SERVICES 193893 $4,939.00 108 ROSS-CAMPBELL INC RECYCLE CAMPAIGN AD 193894 $500.00 109 CITY OF SANTA FE SPRINGS LITTLE LAKE PARK RECREATION PROGRAM 193895 $17,281.35 110 SECTRAN SECURITY INC CASH CARRIER SERVICES 193896 $1,841.89 111 STATE WATER RESOURCES CONTROL
BOARD ENFORCEMENT ACT (1910191) 193897 $34,849.32
112 THE MERINO GROUP TEMPORARY STAFFING 193898 $21,280.00 113 PHASE II SYSTEMS, A CA CORP EMPLOYEE RETIREMENT/FEBRUARY 193899 $41,088.59

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
114 GLOBAL PAYMENTS INC SYSTEM OPTIMIZATION 193900 $2,000.00 115 AMANO MCGANN INC REPAIRS TICKET DISPENSER 193901 $599.00 116 CLINICAL LAB OF SAN BERNARDINO INC LAB SERVICE WATER TESTING 193902 $612.80 117 CONTINENTAL BATTERY COMPANY AUTOMOTIVE AND BUS BATTERIES 193903 $180.46 118 CUMMINS INC OEM PARTS 193904 $384.11
119 HONEYCOTT INC BEE REMOVAL 193905 $410.00
120 DUNN-EDWARDS CORPORATION PAINT SUPPLIES 193906 $803.63 121 EDGARDO NIETO SECURITY DEPOSIT REFUND 193907 $1,293.77 122 GOLDEN STATE WATER COMPANY UTILITIES/CITYWIDE 193908 $17,053.66 123 GUADALUPE CARLOTA GALVAN MONTERO HOMEMAKING/SENIOR GRANT 193909 $70.00 124 NESU CORPORATION BACKBOARDS BASKETBALL/NASC 193910 $4,339.00 125 HANSON DISTRIBUTING COMPANY SUPLY AUTOMOTIVE PARTS 193911 $29.73 126 HOSE MAN INC MISCELLANEOUS PARTS 193912 $734.56
127 ISLAS TIRES INC NEW TIRES 193913 $501.90
128 JANI-KING OF CALIFORNIA INC DEEP CLEAN SNACK BARS 193914 $3,006.00 129 LIBERTY UTILITIES CORP UTILITY ASSISTANCE/SOCIAL SERVICES 193915 $382.73 130 MYERS & SONS HI-WAY SAFETY INC LEFT TURN SIGN 193916 $961.82 131 NADA BUS INC TRASPORT/SENIR CENTER EVENTS 193917 $1,770.50 132 SHAPELL AND WEBB LLC RENTAL ASSISTANCE/SOCIAL SERVICES 193918 $1,870.00 133 PARKS COFFEE CALIFORNIA SUPPLIES AND SERVICES 193919 $1,858.92 134 PATRICIA SANDOVAL DANCE FITNESS INSTRUCTOR 193920 $700.00 135 ROADLINE PRODUCTS INC USA MISCELLANEOUS EQUIPMENT SUPPLIES 193921 $2,480.63 136 SOUTHERN CALIF EDISON COMPANY UTILITIES/CITYWIDE 193922 $190.45 137 SOUTHERN CALIF EDISON COMPANY UTILITY ASSISTANCE/SOCIAL SERVICES 193923 $33.82 138 SOUTHERN CALIF EDISON COMPANY UTILITY ASSISTANCE/SOCIAL SERVICES 193924 $166.64 139 SOUTHERN CALIFORNIA GAS COMPANY UTILITIES/CITYWIDE 193925 $1,056.42 140 SOUTHERN CALIFORNIA GAS COMPANY UTILITY ASSISTANCE/SOCIAL SERVICES 193926 $102.95 141 TUNNELWORKS SERVICES INC SEWER SYSTEM MAINTENANCE SERVICES 193927 $3,775.85 142 ARGO ENTERPRISES INC FIRST AID SUPPLIES 193928 $275.51 143 ALICIA BAKER RESERVATION FORFEITURE 193929 $460.00
144 AMBER HURTADO GYMNASTICS REFUND 193930 $98.00
145 ANA DIAZ DEPOSIT FORFEITURE 193931 $591.50
146 AY NURSERY PLANT MATERIALS 193932 $1,984.50
147 BERTHA RIOS SECURITY DEPOSIT REFUND 193933 $500.00
148 BRIANA MARTINEZ DEPOSIT FORFEITURE 193934 $470.00
149 CITY OF GARDENA FIVE STAR ROADEO 193935 $1,500.00
150 DANIEL GALVAN-MARTINEZ SECURITY DEPOSIT REFUND 193936 $1,000.00 151 DAPEER ROSENBLIT & LITVAK LLP CITY PROSECUTOR SERVICES 193937 $3,439.50

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
152 KOSMONT & ASSOCIATES INC ECONOMIC DEVELOPMENT SERVICES 193938 $7,027.01 153 ELIZABETH CAMARENA MMASC MEMBERSHIP REFUND 193939 $90.00 154 ENRIQUE SANTANA 14409 DUMONT PERMIT REFUND 193940 $2,398.73 155 ERIKA FLORES SECURITY DEPOSIT REFUND 193941 $500.00 156 ERIKA GARCIA DEPOSIT FORFEITURE 193942 $155.00
157 ESPERANZA SERRANO SECURITY DEPOSIT REFUND 193943 $1,060.00 158 FATIMA HERNANDEZ DEPOSIT FORFEITURE 193944 $900.00
159 FRANCY RAMOS SECURITY DEPOSIT REFUND 193945 $1,000.00 160 FRONTIER CALIFORNIA INC UTILITIES/CITYWIDE 193946 $8,914.74 161 GIOVANNI FERNANDEZ SECURITY DEPOSIT REFUND 193947 $500.00 162 JERRY GONZALES DEPOSIT FORFEITURE 193948 $1,640.00
163 JESUS ALEJANDRO CALDERA TRINIDAD SECURITY DEPOSIT REFUND 193949 $500.00 164 LOS ANGELES COUNTY SHERIFFS DEPT GENERAL POLICING SERVICES 193950 $1,419,371.01 165 LIBERTY WEST SECURITY DEPOSIT REFUND 193951 $10,147.68 166 MARIA ACEVEDO SECURITY DEPOSIT REFUND 193952 $1,240.00 167 MARIA GUZMAN SECURITY DEPOSIT REFUND 193953 $1,000.00 168 MICHAEL JACKSON FITNESS INSTRUCTOR 193954 $180.00
169 MOSES ALVIDREZ SECURITY DEPOSIT REFUND 193955 $500.00 170 N/S CORPORATION BUS WASH MONTHLY INSPECTION 193956 $436.00 171 REGISTRAR-RECORDER/COUNTY CLERK TERMINATION OF DECLARATION 193957 $40.00 172 RIO HONDO COMM COLLEGE DISTRICT FIELD TRAINING COURSE 193958 $474.20 173 ROBERT HALF INTERNATIONAL INC TEMPORARY STAFFING SERVICES 193959 $2,333.63 174 ROSE FLORES SECURITY DEPOSIT REFUND 193960 $1,000.00 175 SECTRAN SECURITY INC CASH HANDLING & CARRIER SERVICES 193961 $766.13 176 SOUTHERN CALIF EDISON COMPANY UTILITIES/CITYWIDE 193962 $26,367.33 177 SPOK INC UTILITIES/CITYWIDE 193963 $17.51
178 CALIFORNIA STATE CONTROLLERS OFFICE ANNUAL STREET REPORT FY22/23 193964 $3,179.25 179 SOUTHERN CALIFORNIA GAS COMPANY UTILITY ASSISTANCE/SOCIAL SERVICES 193965 $37.22 180 THE DOWNEY PATRIOT INC IFB NOTICE #24-09 193966 $1,913.25 181 WILLIAM J WADLEY INC UNIFORMS/ACCESSORIES 193967 $346.41 182 VASQUEZ & COMPANY LLP ACFR COPIES 193968 $607.80
183 VERIZON BUSINESS NETWORK SERVICES UTILITIES/CITYWIDE 193970 $3,695.76 184 AEG SOLUTIONS INC PLOTTER SUPPLIES 193971 $180.39
185 AVAIL TECHNOLOGIES INC ERP MAINTENANCE & SUPPORT 193972 $15,000.00 186 BARR & CLARK INC LEAD BASED PAINT TESTING 193973 $320.00 187 SULLY MILLER CONTRACTING CO HOT MIX 193974 $311.03
188 C A T SPECIALTIES INC COMMISSIONER POLOS 193975 $804.98 189 DISTRICT LODGE 947, IAMAW EMPLOYEE UNION DUES 193976 $4,940.60

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
190 CARAHSOFT TECHNOLOGY CORPORATION EMPLOYMENT/INCOME VERIFICATION 193977 $2,637.97 191 CLAUDIA HOLGUIN GYMNASTICS REFUND 193978 $98.00
192 CLAUDIO TORRES MESH PARK SIGNS 193979 $859.95
193 CORODATA RECORDS MANAGEMENT INC RECORDS MANAGEMENT SERVICES 193980 $266.04 194 COST RECOVERY SYSTEMS INC ANNUAL STATE MANDATED CLAIM 193981 $7,000.00 195 MIKE CABRERA CORPORTATION NORWALK NOW NEWSLETTER 193982 $5,407.00 196 DEREK VERNON SECURITY DEPOSIT REFUND 193983 $500.00 197 DOUGLAS FOOD STORES INC ICE MACHINE & BIN 193984 $5,228.89 198 ADMINISTRATIVE SERVICES CO-OP TAXI CARD SERVICES 193985 $3,670.38 199 FRANCHISE TAX BOARD PAYROLL DEDUCTION: 03/08/24 193986 $487.00 200 GABBY HERRERA FORFEITURE 193987 $400.00
201 HISPANIC ARBORIST ASSOCIATION SAFETY TRAINING 193988 $2,300.00 202 JAMES H DYKSTRA FEDERAL ADVOCACY SERVICES 193989 $2,000.00 203 KIESHANA TURNEY REISSUE CHECK #193502 193990 $250.00 204 LOS ANGELES COUNTY SHERIFF'S DEPT LEVY PROCEEDS 022324 193991 $169.76 205 LA RESTORATION INVESTMENTS INC SECURITY DEPOSIT REFUND 193992 $1,000.00 206 LIEBERT CASSIDY WHITMORE LEGAL SERVICES 193993 $4,458.80 207 LIFETIME ROOFING & RENOVATION HOME IMPROVEMENT PROGRAM 193994 $8,999.50 208 LITTLE LAKE CITY SCHOOL DISTRICT CUSTODIAL FEES 193995 $25.00 209 LUIS NAVAS SECURITY DEPOSIT REFUND 193996 $250.00
210 M & M EMBROIDERY DESIGN INC JACKET/SHIRT COMMUNITY DEVELOPMENT 193997 $73.70 211 MARIA SERRANO SECURITY DEPOSIT REFUND 193998 $500.00 212 MARIO CHAPA SECURITY DEPOSIT REFUND 193999 $1,000.00 213 MONICA WU SECURITY DEPOSIT REFUND 194000 $500.00
214 ONLINE INFORMATION SERVICES INC UTILITY EXCHANGE REPORT 194001 $93.43 215 PERMIT SERVICES INC JOB11272504 PERMIT REFUND 194002 $213.52 216 PETTY CASH C/O GRACE WALTERS VARIOUS/RECREATION 194003 $239.03 217 PLANETBIDS INC PLANETBID SYSTEM 194004 $3,730.96
218 MOBILE RELAY ASSOCIATES RADIO RELEASE SRVICES 194005 $5,948.00 219 SANDRA I MENDEZ RE-ISSUE CHECK#193706 194006 $999.00 220 SCHINDLER ELEVATOR CORP ELEVATOR MODERNIZATION 194007 $64,870.20 221 SOUTH BAY FORD LINCOLN INC OEM FORD PARTS 194008 $107.97 222 LUIS LEON TRAINING CATERING/SOCIAL SERVICES 194009 $874.01 223 THR PROPERTY BORROWER LP RENTAL ASSISTANCE/SOCIAL SERVICES 194010 $6,604.00 224 UNITED STATES POSTAL SERVICE NEWSLETTER POSTAGE 194011 $5,871.41 225 YOLANDA GARCIA SECURITY DEPOSIT REFUND 194012 $500.00 226 SIEMENS MOBILITY INC POLE PURCHASES 194013 $70,389.19 227 I COPY INC COPY CHARGES/CITY WIDE V17439 $73,401.93

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

Item
Count Vendor Name Description Check
Number Check Total
228 KIMLEY-HORN AND ASSOCIATES INC PROJECT 7606 PROFESSIONAL SERVICES V17440 $14,376.50 229 NANCY GALICIA HOMEMAKING/SENIOR GRANT V17441 $630.00 230 SANDRA RAMIREZ CIRCLE/ZUMBA INSTRUCTOR V17442 $910.00 231 THERESA MARIE MENDOZA HOMEMAKING/SENIOR GRANT V17443 $192.50 232 ALVAREZ-GLASMAN & COLVIN LEGAL SERVICES/NOVEMBER 2023 V17444 $64,281.33 233 ARAKELIAN ENTERPRISES INC DELINQUENT ACCOUNT/TRASH V17445 $84,752.68 234 MARIO ENRIQUE MERA MANAGEMENT SUPPORT SERVICES V17446 $9,990.00 235 SANDRA DUARTE RAMOS RESPITE/SENIOR GRANT V17447 $140.00 236 AMERICAN FAMILY LIFE ASSURANCE CO INSURANCE ADJUSTMENTS V17448 $1,240.18 237 CALIFORNIA PUBLIC EMPLOYEES PERS CONTRIBUTIONS/PPE021724 V17449 $170,303.09 238 CALIFORNIA STATE DISBURSTMENT UNIT CHILD SUPPORT/PPE 021724 V17450 $1,491.87 239 EMPLOYMENT DEVELOPMENT DEPT LEVY PROCEEDS/022324 V17451 $330.00 240 EMPLOYMENT DEVELOPMENT DEPT STATE TAX/PPE 021724 V17452 $33,125.14 241 KAISER FOUNDATION HEALTH PLAN HOURLY INSURANCE CREDIT/FEBRUARY24 V17453 $33,657.36 242 EMPOWER/MASS MUTUAL DEFERRED COMPENSATION/PPE021724 V17454 $29,505.14 243 PAYMENTUS PAYMENT PROCESSING/JANUARY24 V17455 $520.00 244 TEXAS LIFE INSURANCE COMPANY LIFE INSURANCE ADJUSTMENT/JANUARY24 V17456 $13,259.78 245 UNITED STATES TREASURY-IRS PAYROLL TAX/PPE021724 V17457 $122,803.63 246 VISION SERVICE PLAN (CA) VISION INSURANCE & ADJUSTMENTS V17458 $3,815.82 247 I COPY INC COPY CHARGES/CITYWIDE V17459 $4,079.40
248 MARGARET B MEJIA HOMEMAKING/SENIOR GRANT V17460 $70.00 249 NANCY GALICIA HOMEMAKING/SENIOR GRANT V17461 $665.00 250 THERESA MARIE MENDOZA HOMEMAKING/SENIOR GRANT V17462 $227.50 251 CARPI & CLAY INC FEDERAL ADVOCACY SERVICES V17463 $2,000.00 252 I COPY INC SOFTWARE UPGRADES V17464 $72,473.32

CITY OF NORWALK

FINAL WARRANT REGISTER
February 27, 2024 through March 11, 2024

*****Total Warrants**** $5,261,153.23

Notes:

Voided Check(s): 193969

I hereby certify that the claim of demand covered by the above listed warrants have been audited as to accuracy and the funds are available for payment.

Jana Stuard, Finance Director
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Theresa Devoy, City Clerk
SUBJECT: CLAIMS AGAINST THE CITY
Background:

Claims against the City were filed by AFNI (Maricela Cortez), Erika Barrero, and Teresa Scott.

Upon reviewing the details of the claim, the City’s Claims Administrator has recommended denial of the claims.

Fiscal Impact:

N/A
Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

N/A
Recommended Action:

The City’s Claims Administrator recommends City Council deny the claims filed by AFNI (Maricela Cortez), Erika Barrero, and Teresa Scott.

Attachments:

N/A

City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: John P. Ramirez, Director of Community Development
SUBJECT: PLANNING COMMISSION SYNOPSIS - MARCH 13, 2024
Background:

At its meeting of March 13, 2024, the Planning Commission reviewed the following report and took action as outlined below and in the attached Synopsis:

Planning Commission Action Final: N/A
Planning Commission Action Not Final
• The 2023 Norwalk General Plan and Housing Element Annual Progress Report Fiscal Impact: N/A
Citizens Advised: N/A
Strategic Plan 2023 Implementation: N/A
Recommended Action:

Receive and File.

Attachments:

Planning Commission Synopsis

SYNOPSIS

PLANNING COMMISSION
MARCH 13, 2024

SPECIAL MEETING
6:00 P.M.

NORWALK CITY HALL/COUNCIL CHAMBERS
Linda Lopez, Chair
Kim Apodaca, Vice Chair
Rosa Barragan, Planning Commissioner
Gabriel P. Garcia, Planning Commissioner
Luis Navas, Planning Commissioner
Public Comment: The public is encouraged to address the Planning Commission on any matter listed on the agenda or on any other matter within its jurisdiction subject to the rules and proceedings described in Section 2.16.060 of the Norwalk Municipal Code. If you wish to address the Planning Commission, please complete the card that is provided at the rear entrance to Council Chambers and hand the card to the Secretary. The Planning Commission will hear public comment on items listed on the agenda during discussion of the matter and prior to a vote. The Planning Commission will hear public comment on matters not listed on the agenda during the Oral Communications period.

Pursuant to provisions of the Brown Act, no action may be taken on a matter unless it is listed on the agenda, or unless certain emergency or special circumstances exist. The Planning Commission may direct staff to investigate and/or schedule certain matters for consideration at a future Planning Commission meeting.

Please adhere to the following procedures when addressing the Planning Commission:
 Comments should be limited to 3 minutes or less.
 Comments should be directed to the Planning Commission as a whole and not directed to individual Planning Commission members.

Americans with Disabilities Act: In compliance with the ADA, if you need special assistance to participate in a City meeting or other services offered by this City, please contact the Community Development Department, (562) 929-5744. Assisted listening devices are available at this meeting. Ask the Secretary if you desire to use this device. Upon request, the agenda and documents in the agenda packet can be made available in appropriate alternative formats to persons with a disability. Notification of at least 48 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service.

Note: Any writings and/or documents provided to a majority of the Planning Commission regarding any item on this agenda after it has been posted will also be made available for public inspection.

Writings and/or documents are available for inspection in the Community Development Department, City Hall, 12700 Norwalk Boulevard during regular business hours, 8:00 a.m. to 6:00 p.m., Monday to Thursday and 8:00 a.m. to 5:00 p.m., every other Friday; telephone (562) 929-5744. You may also contact the City Clerk via e-mail at [email protected] Planning Commission Synopsis, March 13, 2024 Page 2 of 2 CALL TO ORDER 6:05 p.m.

FLAG SALUTE Commissioner Barragan
ROLL CALL OF MEMBERS Commissioner Barragan, Vice Chair Apodaca and Chair Lopez.

Commissioners Garcia and Navas were absent.

1. MEETING MINUTES – Staff recommends that the Planning Commission approve the minutes of the Special Meeting of January 24, 2024.

Planning Commission Action: Approved.

REPORTS

2. THE 2023 NORWALK GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT
Staff Recommendation:

That the Planning Commission approve, by minute motion, a recommendation to the Norwalk City Council to receive and file the 2023 Norwalk General Plan and Housing Element Annual Progress Report and direct staff to transmit the report to the Governor’s Office of Planning and Research (OPR) and the Department of Housing and Community Development (HCD).” Planning Commission Action: Approved staff’s recommendation by a vote of 3-0.

ORAL COMMUNICATIONS
None.

ADJOURNMENT 6:15 P.M.

City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: James C. Parker, Executive Director of Regional Transportation Theresa Clark, Transit Administration Officer
SUBJECT: FEDERAL TRANSIT ADMINISTRATION CERTIFICATIONS AND ASSURANCES FOR FEDERAL FISCAL YEAR 2024
Background:

The City’s Transportation Department develops and submits applications for Federal Transit Administration (FTA) Capital and/or Formula grant funding in keeping with the acquisition of replacement buses, facility construction/rehabilitation, preventative maintenance, associated major bus components, etc. An element of the grant approval process requires applicants to provide Certifications and Assurances (C&A’s) for FTA regulatory compliance on an annual basis.

The C&A’s cover multiple compliance areas such as assurances concerning applicable Federal regulations; Civil Rights, Procurement, Lobbying, Americans with Disabilities Act (ADA), Drug/Alcohol testing, etc. This year’s C&A certifies the role of a Safety Committee comprised of frontline workers in the development of Norwalk Transit’s Public Transportation Agency Safety Plan (PTASP), which was previously approved by Council on December 6, 2022.

Also, the City is required to designate a representative to affirm compliance with the C&A’s as a part of the grant application process. In prior FTA grant applications, the Executive Director of Regional Transportation, as a designee of the City Manager, has signed the FTA C&A’s Affirmation of Applicant on behalf of the City along with Affirmation of Applicant’s Attorney signed by the City Attorney.

Fiscal Impact:

N/A

City Council
FTA Fiscal Year 2024 Certifications and Assurances
March 19, 2024
Page No. 2
8 0
0 Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council authorize the Executive Director of Regional Transportation to execute the Fiscal Year 2024 Certifications and Assurances Federal Transit Administration Assistance Programs/Affirmation of Applicant, file grant application(s) on behalf of the City and execute a grant agreement(s); in concurrence with and execution of the Affirmation of Applicant’s Attorney Certification by the City Attorney.

Attachments:

FY 2024 Certifications and Assurances for FTA Assistance Programs Certifications and Assurances Fiscal Year 2024
1 N
ot every provision of every certification will apply to every applicant or award. If a provision of a certification does not apply to the applicant or its award, FTA will not enforce that provision.

Text in italic is guidance to the public. It does not have the force and effect of law, and is not meant to bind the public in any way. It is intended only to provide clarity to the public regarding existing requirements under the law or agency policies.

CATEGORY 1. CERTIFICATIONS AND ASSURANCES REQUIRED OF EVERY APPLICANT.

All applicants must make the certifications in this category.

1.1. Standard Assurances.

The certifications in this subcategory appear as part of the applicant’s registration or annual registration renewal in the System for Award Management (SAM.gov) and on the Office of Management and Budget’s standard form 424B “Assurances—Non-Construction Programs”.

This certification has been modified in places to include analogous certifications required by U.S. DOT statutes or regulations.

As the duly authorized representative of the applicant, you certify that the applicant:
(a) Has the legal authority to apply for Federal assistance and the institutional, managerial and financial capability (including funds sufficient to pay the non-Federal share of project cost) to ensure proper planning, management and completion of the project described in this application.
(b) Will give the awarding agency, the Comptroller General of the United States and, if appropriate, the State, through any authorized representative, access to and the right to examine all records, books, papers, or documents related to the award; and will establish a proper accounting system in accordance with generally accepted accounting standards or agency directives.
(c) Will establish safeguards to prohibit employees from using their positions for a purpose that constitutes or presents the appearance of personal or organizational conflict of interest, or personal gain.
(d) Will initiate and complete the work within the applicable time frame after receipt of approval of the awarding agency.
(e) Will comply with the Intergovernmental Personnel Act of 1970 (42 U.S.C. §§ 4728– 4763) relating to prescribed standards for merit systems for programs funded under one of the 19 statutes or regulations specified in Appendix A of OPM’s Standards for a Merit System of Personnel Administration (5 CFR 900, Subpart F).

Certifications and Assurances Fiscal Year 2024
2 (f)
Will comply with all Federal statutes relating to nondiscrimination. These include but are not limited to:
(1) Title VI of the Civil Rights Act of 1964 (P.L. 88-352) which prohibits discrimination on the basis of race, color or national origin, as effectuated by U.S.

DOT regulation 49 CFR Part 21;
(2) Title IX of the Education Amendments of 1972, as amended (20 U.S.C. §§ 1681– 1683, and 1685–1686), which prohibits discrimination on the basis of sex, as effectuated by U.S. DOT regulation 49 CFR Part 25;
(3) Section 5332 of the Federal Transit Law (49 U.S.C. § 5332), which prohibits any person being excluded from participating in, denied a benefit of, or discriminated against under, a project, program, or activity receiving financial assistance from FTA because of race, color, religion, national origin, sex, disability, or age. (4) Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794), which prohibits discrimination on the basis of handicaps, as effectuated by U.S.

DOT regulation 49 CFR Part 27;
(5) The Age Discrimination Act of 1975, as amended (42 U.S.C. §§ 6101–6107), which prohibits discrimination on the basis of age;
(6) The Drug Abuse Office and Treatment Act of 1972 (P.L. 92-255), as amended, relating to nondiscrimination on the basis of drug abuse; (7) The comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (P.L. 91–616), as amended, relating to nondiscrimination on the basis of alcohol abuse or alcoholism; (8) Sections 523 and 527 of the Public Health Service Act of 1912 (42 U.S.C. §§ 290 dd-3 and 290 ee-3), as amended, relating to confidentiality of alcohol and drug abuse patient records;
(9) Title VIII of the Civil Rights Act of 1968 (42 U.S.C. §§ 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental, or financing of housing; (10) Any other nondiscrimination provisions in the specific statute(s) under which application for Federal assistance is being made; and,
(11) the requirements of any other nondiscrimination statute(s) which may apply to the application.
(g) Will comply, or has already complied, with the requirements of Titles II and III of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970 (“Uniform Act”) (P.L. 91-646) which provide for fair and equitable treatment of persons displaced or whose property is acquired as a result of Federal or federally-assisted programs. These requirements apply to all interests in real property acquired for project purposes regardless of Federal participation in purchases. The requirements of the Uniform Act are effectuated by U.S. DOT regulation 49 CFR Part 24.

Certifications and Assurances Fiscal Year 2024
3 (
h) Will comply, as applicable, with provisions of the Hatch Act (5 U.S.C. §§ 1501–1508 and 7324–7328) which limit the political activities of employees whose principal employment activities are funded in whole or in part with Federal funds. (i) Will comply, as applicable, with the provisions of the Davis –Bacon Act (40 U.S.C. §§ 276a to 276a-7), the Copeland Act (40 U.S.C. § 276c and 18 U.S.C. § 874), and the Contract Work Hours and Safety Standards Act (40 U.S.C. §§ 327–333), regarding labor standards for federally assisted construction subagreements. (j) Will comply, if applicable, with flood insurance purchase requirements of Section 102(a) of the Flood Disaster Protection Act of 1973 (P.L. 93-234) which requires recipients in a special flood hazard area to participate in the program and to purchase flood insurance if the total cost of insurable construction and acquisition is $10,000 or more. (k) Will comply with environmental standards which may be prescribed pursuant to the following:
(1) Institution of environmental quality control measures under the National Environmental Policy Act of 1969 (P.L. 91-190) and Executive Order (EO) 11514;
(2) Notification of violating facilities pursuant to EO 11738; (3) Protection of wetlands pursuant to EO 11990;
(4) Evaluation of flood hazards in floodplains in accordance with EO 11988; (5) Assurance of project consistency with the approved State management program developed under the Coastal Zone Management Act of 1972 (16 U.S.C. §§ 1451 et seq.);
(6) Conformity of Federal actions to State (Clean Air) Implementation Plans under Section 176(c) of the Clean Air Act of 1955, as amended (42 U.S.C. §§ 7401 et seq.);
(7) Protection of underground sources of drinking water under the Safe Drinking Water Act of 1974, as amended (P.L. 93-523); and
(8) Protection of endangered species under the Endangered Species Act of 1973, as amended (P.L. 93–205).
(l) Will comply with the Wild and Scenic Rivers Act of 1968 (16 U.S.C. §§ 1271 et seq.) related to protecting components or potential components of the national wild and scenic rivers system.
(m) Will assist the awarding agency in assuring compliance with Section 106 of the National Historic Preservation Act of 1966, as amended (16 U.S.C. § 470), EO 11593 (identification and protection of historic properties), and the Archaeological and Historic Preservation Act of 1974 (16 U.S.C. §§ 469a-1 et seq.). (n) Will comply with P.L. 93-348 regarding the protection of human subjects involved in research, development, and related activities supported by this award of assistance. (o) Will comply with the Laboratory Animal Welfare Act of 1966 (P.L. 89-544, as amended, 7 U.S.C. §§ 2131 et seq.) pertaining to the care, handling, and treatment of warm blooded Certifications and Assurances Fiscal Year 2024
4 an
imals held for research, teaching, or other activities supported by this award of assistance.
(p) Will comply with the Lead-Based Paint Poisoning Prevention Act (42 U.S.C. §§ 4801 et seq.) which prohibits the use of lead-based paint in construction or rehabilitation of residence structures.
(q) Will cause to be performed the required financial and compliance audits in accordance with the Single Audit Act Amendments of 1996 and 2 CFR Part 200, Subpart F, “Audit Requirements”, as adopted and implemented by U.S. DOT at 2 CFR Part 1201. (r) Will comply with all applica ble requirements of all other Federal laws, executive orders, regulations, and policies governing the program under which it is applying for assistance. (s) Will comply with the requirements of Section 106(g) of the Trafficking Victims Protection Act (TVPA) of 2000, as amended (22 U.S.C. § 7104) which prohibits grant award recipients or a subrecipient from:
(1) Engaging in severe forms of trafficking in persons during the period of time that the award is in effect;
(2) Procuring a commercial sex act during the period of time that the award is in effect; or
(3) Using forced labor in the performance of the award or subawards under the award.

1.2. Standard Assurances: Additional Assurances for Construction Projects.

This certification appears on the Office of Management and Budget’s standard form 424D “Assurances—Construction Programs” and applies specifically to federally assisted projects for construction. This certification has been modified in places to include analogous certifications required by U.S. DOT statutes or regulations.

As the duly authorized representative of the applicant, you certify that the applicant:
(a) Will not dispose of, modify the use of, or change the terms of the real property title or other interest in the site and facilities without permission and instructions from the awarding agency; will record the Federal awarding agency directives; and will include a covenant in the title of real property acquired in whole or in part with Federal assistance funds to assure nondiscrimination during the useful life of the project. (b) Will comply with the requirements of the assistance awarding agency with regard to the drafting, review, and approval of construction plans and specifications. (c) Will provide and maintain competent and adequate engineering supervision at the construction site to ensure that the complete work confirms with the approved plans and specifications, and will furnish progressive reports and such other information as may be required by the assistance awarding agency or State.

Certifications and Assurances Fiscal Year 2024
5 1.3.

Procurement.

The Uniform Administrative Requirements, 2 CFR § 200.325, allow a recipient to self-certify that its procurement system complies with Federal requirements, in lieu of submitting to certain pre-procurement reviews.

The applicant certifies that its procurement system complies with:
(a) U.S. DOT regulations, “Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards,” 2 CFR Part 1201, which incorporates by reference U.S. OMB regulatory guidance, “Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards,” 2 CFR Part 200, particularly 2 CFR §§ 200.317–200.327 “Procurement Standards;
(b) Federal laws, regulations, and requirements applicable to FTA procurements; and (c) The latest edition of FTA Circular 4220.1 and other applicable Federal guidance.

1.4. Suspension and Debarment.

Pursuant to Executive Order 12549, as implemented at 2 CFR Parts 180 and 1200, prior to entering into a covered transaction with an applicant, FTA must determine whether the applicant is excluded from participating in covered non-procurement transactions. For this purpose, FTA is authorized to collect a certification from each applicant regarding the applicant’s exclusion status. 2 CFR § 180.300. Additionally, each applicant must disclose any information required by 2 CFR § 180.335 about the applicant and the applicant’s principals prior to entering into an award agreement with FTA. This certification serves both purposes.

The applicant certifies, to the best of its knowledge and belief, that the applicant and each of its principals:
(a) Is not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily or involuntarily excluded from covered transactions by any Federal department or agency;
(b) Has not, within the preceding three years, been convicted of or had a civil judgment rendered against him or her for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public or private agreement or transaction; violation of Federal or State antitrust statutes, including those proscribing price fixing between competitors, allocation of customers between competitors, and bid rigging; commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, tax evasion, receiving stolen property, making false claims, or obstruction of justice; or commission of any other offense indicating a lack of business integrity or business honesty;
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c) Is not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State, or local) with commission of any offense described in paragraph (b) of this certification;
(d) Has not, within the preceding three years, had one or more public transactions (Federal, State, or local) terminated for cause or default.

1.5. Coronavirus Response and Relief Supplemental Appropriations Act, 2021, and CARES Act Funding.

The applicant certifies:
(a) To the maximum extent possible, funds made available under title IV of division M of the Consolidated Appropriations Act, 2021 (Public Law 116–260), and in title XII of division B of the CARES Act (Public Law 116–136; 134 Stat. 599) shall be directed to payroll and operations of public transit (including payroll and expenses of private providers of public transportation); or
(b) The applican t certifies that the applicant has not furloughed any employees.

1.6. American Rescue Plan Act Funding.

The applicant certifies:
(a) Funds made available by Section 3401(a)(2)(A) of the American Rescue Plan Act of 2021 (Public Law 117-2) shall be directed to payroll and operations of public transportation (including payroll and expenses of private providers of public transportation); or
(b) The applicant certifies that the applicant has not furloughed any employees.

CATEGORY 2. PUBLIC TRANSPORTATION AGENCY SAFETY PLANS
This certification is required of each applicant under the Urbanized Area Formula Grants Program (49 U.S.C. § 5307), each rail operator that is subject to FTA’s state safety oversight programs, and each State that is required to draft and certify a Public Transportation Agency Safety Plan on behalf of a Small Public Transportation Provider (as that term is defined at 49 CFR § 673.5) pursuant to 49 CFR § 673.11(d).

This certification is required by 49 U.S.C. § 5307(c)(1)(L), 49 U.S.C. § 5329(d)(1), and 49 CFR § 673.13. This certification is a condition of receipt of Urbanized Area Formula Grants Program (49 U.S.C. § 5307) funding.

This certification does not apply to any applicant that only receives financial assistance from FTA under the Formula Grants for the Enhanced Mobility of Seniors Program (49 U.S.C.

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5310), the Formula Grants for Rural Areas Program (49 U.S.C. § 5311), or combination of these two programs, unless it operates a rail fixed guideway public transportation system.

If the applicant is an operator, the applicant certifies that it has established a Public Transportation Agency Safety Plan meeting the requirements of 49 U.S.C. § 5329(d)(1) and 49 CFR Part 673; including, specifically, that the board of directors (or equivalent entity) of the applicant has approved, or, in the case of an applicant that will apply for assistance under 49 U.S.C. § 5307 that is serving an urbanized area with a population of 200,000 or more, the safety committee of the entity established under 49 U.S.C. § 5329(d)(5), followed by the board of directors (or equivalent entity) of the applicant has approved, the Public Transportation Agency Safety Plan or any updates thereto; and, for each recipient serving an urbanized area with a population of fewer than 200,000, that the Public Transportation Agency Safety Plan has been developed in cooperation with frontline employee representatives.

If the applicant is a State that drafts and certifies a Public Transportation Agency Safety Plan on behalf of a public transportation operator, the applicant certifies that:
(a) It has drafted and certified a Public Transportation Agency Safety Plan meeting the requirements of 49 U.S.C. § 5329(d)(1) and 49 CFR Part 673 for each Small Public Transportation Provider (as that term is defined at 49 CFR § 673.5) in the State, unless the Small Public Transportation Provider provided notification to the State that it was opting out of the State-drafted plan and drafting its own Public Transportation Agency Safety Plan; and
(b) Each Small Public Transportation Provider within the State that opts to use a State- drafted Public Transportation Agency Safety Plan has a plan that has been approved by the provider’s Accountable Executive (as that term is defined at 49 CFR § 673.5), Board of Directors or Equivalent Authority (as that term is defined at 49 CFR § 673.5), and, if the Small Public Transportation Provider serves an urbanized area with a population of 200,000 or more, the safety committee of the Small Public Transportation Provider established under 49 U.S.C. § 5329(d)(5).

CATEGORY 3. TAX LIABILITY AND FELONY CONVICTIONS.

If the applicant is a business association (regardless of for-profit, not for-profit, or tax exempt status), it must make this certification. Federal appropriations acts since at least 2014 have prohibited FTA from using funds to enter into an agreement with any corporation that has unpaid Federal tax liabilities or recent felony convictions without first considering the corporation for debarment. E.g., Consolidated Appropriations Act, 2023, Pub. L. 117-328, div. E, tit. VII, §§ 744–745. U.S. DOT Order 4200.6 defines a “corporation” as “any private corporation, partnership, trust, joint-stock company, sole proprietorship, or other business association”, and applies the restriction to all tiers of subawards. As prescribed by U.S. DOT Certifications and Assurances Fiscal Year 2024
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rder 4200.6, FTA requires each business association applicant to certify as to its tax and felony status.

If the applicant is a private corporation, partnership, trust, joint-stock company, sole proprietorship, or other business association, the applicant certifies that:
(a) It has no unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability; and
(b) It has not been convicted of a felony criminal violation under any Federal law within the preceding 24 months.

CATEGORY 4. LOBBYING.

If the applicant will apply for a grant or cooperative agreement exceeding $100,000, or a loan, line of credit, loan guarantee, or loan insurance exceeding $150,000, it must make the following certification and, if applicable, make a disclosure regarding the applicant’s lobbying activities.

This certification is required by 49 CFR § 20.110 and app. A to that part.

This certification does not apply to an applicant that is an Indian Tribe, Indian organization, or an Indian tribal organization exempt from the requirements of 49 CFR Part 20.

4.1. Certification for Contracts, Grants, Loans, and Cooperative Agreements.

The undersigned certifies, to the best of his or her knowledge and belief, that:
(a) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (b) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions. (c) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and Certifications and Assurances Fiscal Year 2024
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ntracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.

4.2. Statement for Loan Guarantees and Loan Insurance.

The undersigned states, to the best of his or her knowledge and belief, that:

If any funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this commitment providing for the United States to insure or guarantee a loan, the undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions.

Submission of this statement is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to file the required statement shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.

CATEGORY 5. PRIVATE SECTOR PROTECTIONS.

If the applicant will apply for funds that it will use to acquire or operate public transportation facilities or equipment, the applicant must make the following certification regarding protections for the private sector.

5.1. Charter Service Agreement.

To enforce the provisions of 49 U.S.C. § 5323(d), FTA’s charter service regulation requires each applicant seeking assistance from FTA for the purpose of acquiring or operating any public transportation equipment or facilities to make the following Charter Service Agreement. 49 CFR § 604.4.

The applicant agrees that it, and each of its subrecipients, and third party contractors at any level who use FTA-funded vehicles, may provide charter service using equipment or facilities acquired with Federal assistance authorized under the Federal Transit Laws only in compliance with the regulations set out in 49 CFR Part 604, the terms and conditions of which are incorporated herein by reference.

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School Bus Agreement.

To enforce the provisions of 49 U.S.C. § 5323(f), FTA’s school bus regulation requires each applicant seeking assistance from FTA for the purpose of acquiring or operating any public transportation equipment or facilities to make the following agreement regarding the provision of school bus services. 49 CFR § 605.15.
(a) If the applicant is not authorized by the FTA Administrator under 49 CFR § 605.11 to engage in school bus operations, the applicant agrees and certifies as follows:
(1) The applicant and any operator of project equipment agrees that it will not engage in school bus operations in competition with private school bus operators. (2) The applicant agrees that it will not engage in any practice which constitutes a means of avoiding the requirements of this agreement, part 605 of the Federal Mass Transit Regulations, or section 164(b) of the Federal-Aid Highway Act of 1973 (49 U.S.C. 1602a(b)).
(b) If the applicant is authorized or obtains authorization from the FTA Administrator to engage in school bus operations under 49 CFR § 605.11, the applicant agrees as follows:
(1) The applicant agrees that neither it nor any operator of project equipment will engage in school bus operations in competition with private school bus operators except as provided herein.
(2) The applicant, or any operator of project equipment, agrees to promptly notify the FTA Administrator of any changes in its operations which might jeopardize the continuation of an exemption under § 605.11.
(3) The applicant agrees that it will not engage in any practice which constitutes a means of avoiding the requirements of this agreement, part 605 of the Federal Transit Administration regulations or section 164(b) of the Federal-Aid Highway Act of 1973 (49 U.S.C. 1602a(b)).
(4) The applicant agrees that the project facilities and equipment shall be used for the provision of mass transportation services within its urban area and that any other use of project facilities and equipment will be incidental to and shall not interfere with the use of such facilities and equipment in mass transportation service to the public.

CATEGORY 6. TRANSIT ASSET MANAGEMENT PLAN.

If the applicant owns, operates, or manages capital assets used to provide public transportation, the following certification is required by 49 U.S.C. § 5326(a).

The applicant certifies that it is in compliance with 49 CFR Part 625.

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EGORY 7. ROLLING STOCK BUY AMERICA REVIEWS AND BUS TESTING.

7.1. Rolling Stock Buy America Reviews.

If the applicant will apply for an award to acquire rolling stock for use in revenue service, it must make this certification. This certification is required by 49 CFR § 663.7.

The applicant certifies that it will conduct or cause to be conducted the pre-award and post- delivery audits prescribed by 49 CFR Part 663 and will maintain on file the certifications required by Subparts B, C, and D of 49 CFR Part 663.

7.2. Bus Testing.

If the applicant will apply for funds for the purchase or lease of any new bus model, or any bus model with a major change in configuration or components, the applicant must make this certification. This certification is required by 49 CFR § 665.7.

The applicant certifies that the bus was tested at the Bus Testing Facility and that the bus received a passing test score as required by 49 CFR Part 665. The applicant has received or will receive the appropriate full Bus Testing Report and any applicable partial testing reports before final acceptance of the first vehicle.

CATEGORY 8. URBANIZED AREA FORMULA GRANTS PROGRAM.

If the applicant will apply for an award under the Urbanized Area Formula Grants Program (49 U.S.C. § 5307), or any other program or award that is subject to the requirements of 49 U.S.C. § 5307, including the Formula Grants for the Enhanced Mobility of Seniors Program (49 U.S.C. § 5310); “flex funds” from infrastructure programs administered by the Federal Highways Administration (see 49 U.S.C. § 5334(i)); projects that will receive an award authorized by the Transportation Infrastructure Finance and Innovation Act (“TIFIA”) (23 U.S.C. §§ 601–609) or State Infrastructure Bank Program (23 U.S.C. § 610) (see 49 U.S.C. § 5323(o)); formula awards or competitive awards to urbanized areas under the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339(a) and (b)); or low or no emission awards to any area under the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339(c)), the applicant must make the following certification. This certification is required by 49 U.S.C. § 5307(c)(1).

The applicant certifies that it:
(a) Has or will have the legal, financial, and technical capacity to car ry out the program of projects (developed pursuant 49 U.S.C. § 5307(b)), including safety and security aspects of the program;
(b) Has or will have satisfactory continuing control over the use of equipment and facilities; Certifications and Assurances Fiscal Year 2024
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c) Will maintain equipment and facilities in accordance with the applicant’s transit asset management plan;
(d) Will ensure that, during non-peak hours for transportation using or involving a facility or equipment of a project financed under this section, a fare that is not more than 50 percent of the peak hour fare will be charged for any—
(1) Senior;
(2) Individual who, because of illness, injury, age, congenital malfunction, or any other incapacity or temporary or permanent disability (including an individual who is a wheelchair user or has semi-ambulatory capability), cannot use a public transportation service or a public transportation facility effectively without special facilities, planning, or design; and
(3) Individual presenting a Medicare card issued to that individual under title II or XVIII of the Social Security Act (42 U.S.C. §§ 401 et seq., and 1395 et seq.); (e) In carrying out a procurement under 49 U.S.C. § 5307, will comply with 49 U.S.C. §§ 5323 (general provisions) and 5325 (contract requirements); (f) Has complied with 49 U.S.C. § 5307(b) (program of projects requirements); (g) Has available and will provide the required amounts as provided by 49 U.S.C. § 5307(d) (cost sharing);
(h) Will comply with 49 U.S.C. §§ 5303 (metropolitan transportation planning) and 5304 (statewide and nonmetropolitan transportation planning); (i) Has a locally developed process to solicit and consider public comment before raising a fare or carrying out a major reduction of transportation; (j) Either—
(1) W ill expend for each fiscal year for public transportation security projects, including increased lighting in or adjacent to a public transportation system (including bus stops, subway stations, parking lots, and garages), increased camera surveillance of an area in or adjacent to that system, providing an emergency telephone line to contact law enforcement or security personnel in an area in or adjacent to that system, and any other project intended to increase the security and safety of an existing or planned public transportation system, at least 1 percent of the amount the recipient receives for each fiscal year under 49 U.S.C. § 5336; or
(2) H as decided that the expenditure for security projects is not necessary; (k) In the case of an applicant for an urbanized area with a population of not fewer than 200,000 individuals, as determined by the Bureau of the Census, will submit an annual report listing projects carried out in the preceding fiscal year under 49 U.S.C. § 5307 for associated transit improvements as defined in 49 U.S.C. § 5302; and (l) Will comply with 49 U.S.C. § 5329(d) (public transportation agency safety plan).

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EGORY 9. FORMULA GRANTS FOR RURAL AREAS.

If the applicant will apply for funds made available to it under the Formula Grants for Rural Areas Program (49 U.S.C. § 5311), it must make this certification. Paragraph (a) of this certification helps FTA make the determinations required by 49 U.S.C. § 5310(b)(2)(C).

Paragraph (b) of this certification is required by 49 U.S.C. § 5311(f)(2). Paragraph (c) of this certification, which applies to funds apportioned for the Appalachian Development Public Transportation Assistance Program, is necessary to enforce the conditions of 49 U.S.C. § 5311(c)(2)(D).
(a) The applicant certifies that its State program for public transportation service projects, including agreements with private providers for public transportation service— (1) Provides a fair distribution of amounts in the State, including Indian reservations; and
(2) P rovides the maximum feasible coordination of public transportation service assisted under 49 U.S.C. § 5311 with transportation service assisted by other Federal sources; and
(b) If the applicant will in any fiscal year expend less than 15% of the total amount made available to it under 49 U.S.C. § 5311 to carry out a program to develop and support intercity bus transportation, the applicant certifies that it has consulted with affected intercity bus service providers, and the intercity bus service needs of the State are being met adequately.
(c) If the applicant will use for a highway project amounts that cannot be used for operating expenses authorized under 49 U.S.C. § 5311(c)(2) (Appalachian Development Public Transportation Assistance Program), the applicant certifies that— (1) It has approved the use in writing only after providing appropriate notice and an opportunity for comment and appeal to affected public transportation providers; and
(2) It has determined that otherwise eligible local transit needs are being addressed.

CATEGORY 10. FIXED GUIDEWAY CAPITAL INVESTMENT GRANTS AND THE

EXPEDITED PROJECT DELIVERY FOR CAPITAL INVESTMENT GRANTS PILOT PROGRAM.

If the applicant will apply for an award under any subsection of the Fixed Guideway Capital Investment Program (49 U.S.C. § 5309), including an award made pursuant to the FAST Act’s Expedited Project Delivery for Capital Investment Grants Pilot Program (Pub. L. 114-94, div. A, title III, § 3005(b)), the applicant must make the following certification. This certification is required by 49 U.S.C. § 5309(c)(2) and Pub. L. 114-94, div. A, title III, § 3005(b)(3)(B).

The applicant certifies that it:

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a) Has or will have the legal, financial, and technical capacity to carry out its Award, including the safety and security aspects of that Award, (b) Has or will have satisfactory continuing control over the use of equipment and facilities acquired or improved under its Award.
(c) Will maintain equipment and facilities acquired or improved under its Award in accordance with its transit asset management plan; and
(d) Will comply with 49 U.S.C. §§ 5303 (metropolitan transportation planning) and 5304 (statewide and nonmetropolitan transportation planning).

CATEGORY 11. GRANTS FOR BUSES AND BUS FACILITIES AND LOW OR NO EMISSION VEHICLE DEPLOYMENT GRANT PROGRAMS.

If the applicant is in an urbanized area and will apply for an award under subsection (a) (formula grants), subsection (b) (buses and bus facilities competitive grants), or subsection (c) (low or no emissions grants) of the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339), the applicant must make the certification in Category 8 for Urbanized Area Formula Grants (49 U.S.C. § 5307). This certification is required by 49 U.S.C. § 5339(a)(3), (b)(6), and (c)(3), respectively.

If the applicant is in a rural area and will apply for an award under subsection (a) (formula grants), subsection (b) (bus and bus facilities competitive grants), or subsection (c) (low or no emissions grants) of the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339), the applicant must make the certification in Category 9 for Formula Grants for Rural Areas (49 U.S.C. § 5311). This certification is required by 49 U.S.C. § 5339(a)(3), (b)(6), and (c)(3), respectively.

Making this certification will incorporate by reference the applicable certifications in Category 8 or Category 9.

If the applicant will receive a competitive award under subsection (b) (buses and bus facilities competitive grants), or subsection (c) (low or no emissions grants) of the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339) related to zero emissions vehicles or related infrastructure, it must make the following certification. This certification is required by 49 U.S.C. § 5339(d).

The applicant will use 5 percent of grants related to zero emissions vehicles (as defined in subsection (c)(1)) or related infrastructure under subsection (b) or (c) to fund workforce development training as described in section 49 U.S.C. § 5314(b)(2) (including registered apprenticeships and other labor-management training programs) under the recipient’s plan to address the impact of the transition to zero emission vehicles on the applicant’s current workforce; or the applicant certifies a smaller percentage is necessary to carry out that plan.

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EGORY 12. ENHANCED MOBILITY OF SENIORS AND INDIVIDUALS WITH DISABILITIES PROGRAMS.

If the applicant will apply for an award under the Formula Grants for the Enhanced Mobility of Seniors and Individuals with Disabilities Program (49 U.S.C. § 5310), it must make the certification in Category 8 for Urbanized Area Formula Grants (49 U.S.C. § 5307). This certification is required by 49 U.S.C. § 5310(e)(1). Making this certification will incorporate by reference the certification in Category 8, except that FTA has determined that (d), (f), (i), (j), and (k) of Category 8 do not apply to awards made under 49 U.S.C. § 5310 and will not be enforced.

In addition to the certification in Category 8, the applicant must make the following certification that is specific to the Formula Grants for the Enhanced Mobility of Seniors and Individuals with Disabilities Program. This certification is required by 49 U.S.C. § 5310(e)(2).

The applicant certifies that:
(a) The projects selected by the applicant are included in a locally developed, coordinated public transit-human services transportation plan;
(b) The plan described in clause (a) was developed and approved through a process that included participation by seniors, individuals with disabilities, representatives of public, private, and nonprofit transportation and human services providers, and other members of the public;
(c) To the maximum extent feasible, the services funded under 49 U.S.C. § 5310 will be coordinated with transportation services assisted by other Federal departments and agencies, including any transportation activities carried out by a recipient of a grant from the Department of Health and Human Services; and
(d) If the applicant will allocate funds received under 49 U.S.C. § 5310 to subrecipients, it will do so on a fair and equitable basis.

CATEGORY 13. STATE OF GOOD REPAIR GRANTS.

If the applicant will apply for an award under FTA’s State of Good Repair Grants Program (49 U.S.C. § 5337), it must make the following certification. Because FTA generally does not review the transit asset management plans of public transportation providers, the asset management certification is necessary to enforce the provisions of 49 U.S.C. § 5337(a)(4). The certification with regard to acquiring restricted rail rolling stock is required by 49 U.S.C. § 5323(u)(4). Note that this certification is not limited to the use of Federal funds.

The applicant certifies that the projects it will carry out using assistance authorized by the State of Good Repair Grants Program, 49 U.S.C. § 5337, are aligned with the applicant’s most recent transit asset management plan and are identified in the investment and prioritization section of such plan, consistent with the requirements of 49 CFR Part 625.

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f the applicant operates a rail fixed guideway service, the applicant certifies that, in the fiscal year for which an award is available to the applicant under the State of Good Repair Grants Program, 49 U.S.C. § 5337, the applicant will not award any contract or subcontract for the procurement of rail rolling stock for use in public transportation with a rail rolling stock manufacturer described in 49 U.S.C. § 5323(u)(1).

CATEGORY 14. INFRASTRUCTURE FINANCE PROGRAMS.

If the applicant will apply for an award for a project that will include assistance under the Transportation Infrastructure Finance and Innovation Act (“TIFIA”) Program (23 U.S.C. §§ 601–609) or the State Infrastructure Banks (“SIB”) Program (23 U.S.C. § 610), it must make the certifications in Category 8 for the Urbanized Area Formula Grants Program, Category 10 for the Fixed Guideway Capital Investment Grants program, and Category 13 for the State of Good Repair Grants program. These certifications are required by 49 U.S.C. § 5323(o).

Making this certification will incorporate the certifications in Categories 8, 10, and 13 by reference.

CATEGORY 15. ALCOHOL AND CONTROLLED SUBSTANCES TESTING.

If the applicant will apply for an award under FTA’s Urbanized Area Formula Grants Program (49 U.S.C. § 5307), Fixed Guideway Capital Investment Program (49 U.S.C. § 5309), Formula Grants for Rural Areas Program (49 U.S.C. § 5311), or Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339) programs, the applicant must make the following certification. The applicant must make this certification on its own behalf and on behalf of its subrecipients and contractors. This certification is required by 49 CFR § 655.83.

The applicant certifies that it, its subrecipients, and its contractors are compliant with FTA’s regulation for the Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations, 49 CFR Part 655.

CATEGORY 16. RAIL SAFETY TRAINING AND OVERSIGHT.

If the applicant is a State with at least one rail fixed guideway system, or is a State Safety Oversight Agency, or operates a rail fixed guideway system, it must make the following certification. The elements of this certification are required by 49 CFR §§ 672.31 and 674.39.

The applicant certifies that the rail fixed guideway public transportation system and the State Safety Oversight Agency for the State are:
(a) Compliant with the requirements of 49 CFR Part 672, “Public Transportation Safety Certification Training Program”; and
(b) Compliant with the requirements of 49 CFR Part 674, “Sate Safety Oversight”.

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EGORY 17. DEMAND RESPONSIVE SERVICE.

If the applicant operates demand responsive service and will apply for an award to purchase a non-rail vehicle that is not accessible within the meaning of 49 CFR Part 37, it must make the following certification. This certification is required by 49 CFR § 37.77.

The applicant certifies that the service it provides to individuals with disabilities is equivalent to that provided to other persons. A demand responsive system, when viewed in its entirety, is deemed to provide equivalent service if the service available to individuals with disabilities, including individuals who use wheelchairs, is provided in the most integrated setting appropriate to the needs of the individual and is equivalent to the service provided other individuals with respect to the following service characteristics:
(a) Response time;
(b) Fares;
(c) Geographic area of service;
(d) Hours and days of service;
(e) Restrictions or priorities based on trip purpose;
(f) Availability of information and reservation capability ; and (g) Any c onstraints on capacity or service availability.

CATEGORY 18. INTEREST AND FINANCING COSTS.

If the applicant will pay for interest or other financing costs of a project using assistance awarded under the Urbanized Area Formula Grants Program (49 U.S.C. § 5307), the Fixed Guideway Capital Investment Grants Program (49 U.S.C. § 5309), or any program that must comply with the requirements of 49 U.S.C. § 5307, including the Formula Grants for the Enhanced Mobility of Seniors Program (49 U.S.C. § 5310), “flex funds” from infrastructure programs administered by the Federal Highways Administration (see 49 U.S.C. § 5334(i)), or awards to urbanized areas under the Grants for Buses and Bus Facilities Program (49 U.S.C. § 5339), the applicant must make the following certification. This certification is required by 49 U.S.C. §§ 5307(e)(3) and 5309(k)(2)(D).

The applicant certifies that:
(a) Its application includes the cost of interest earned and payable on bonds issued by the applicant only to the extent proceeds of the bonds were or will be expended in carrying out the project identified in its application; and
(b) The applicant has shown or will show reasonable diligence in seeking the most favorable financing terms available to the project at the time of borrowing.

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EGORY 19. CYBERSECURITY CERTIFICATION FOR RAIL ROLLING STOCK AND OPERATIONS.

If the applicant operates a rail fixed guideway public transportation system, it must make this certification. This certification is required by 49 U.S.C. § 5323(v). For information about standards or practices that may apply to a rail fixed guideway public transportation system, visit https://www.nist.gov/cyberframework and https://www.cisa.gov/.

The applicant certifies that it has established a process to develop, maintain, and execute a written plan for identifying and reducing cybersecurity risks that complies with the requirements of 49 U.S.C. § 5323(v)(2).

CATEGORY 20. PUBLIC TRANSPORTATION ON INDIAN RESERVATIONS

FORMULA AND DISCRETIONARY PROGRAM (TRIBAL TRANSIT
PROGRAMS).

Before FTA may provide Federal assistance for an Award financed under either the Public Transportation on Indian Reservations Formula or Discretionary Program authorized under 49 U.S.C. § 5311(c)(1), as amended by the FAST Act, (Tribal Transit Programs), the applicant must select the Certifications in Category 21, except as FTA determines otherwise in writing.

Tribal Transit Program applicants may certify to this Category and Category 1 (Certifications and Assurances Required of Every Applicant) and need not make any other certification, to meet Tribal Transit Program certification requirements. If an applicant will apply for any program in addition to the Tribal Transit Program, additional certifications may be required.

FTA has established terms and conditions for Tribal Transit Program grants financed with Federal assistance appropriated or made available under 49 U.S.C. § 5311(c)(1). The applicant certifies that:
(a) It has or will have the legal, financial, and technical capacity to carry out its Award, including the safety and security aspects of that Award. (b) It has or will have satisfactory continuing control over the use of its equipment and facilities acquired or improved under its Award.
(c) It will maintain its equipment and facilities acquired or improved under its Award, in accordance with its transit asset management plan and consistent with FTA regulations, “Transit Asset Management,” 49 CFR Part 625. Its Award will achieve maximum feasible coordination with transportation service financed by other federal sources. (d) With respect to its procurement system:
(1) It will have a procurement system that complies with U.S. DOT regulations, “Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards,” 2 CFR Part 1201, which incorporates by reference U.S. OMB regulatory guidance, “Uniform Administrative Requirements, Cost Certifications and Assurances Fiscal Year 2024
19 P
rinciples, and Audit Requirements for Federal Awards,” 2 CFR Part 200, for Awards made on or after December 26, 2014,
(2) It will have a procurement system that complies with U.S. DOT regulations, “Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Governments,” 49 CFR Part 18, specifically former 49 CFR § 18.36, for Awards made before December 26, 2014, or
(3) It will inform FTA promptly if its procurement system does not comply with either of those U.S. DOT regulations.
(e) It will comply with the Certifications, Assurances, and Agreements in:
(1) Category 05.1 and 05.2 (Charter Service Agreement and School Bus Agreement), (2) Category 06 (Transit Asset Management Plan),
(3) Category 07.1 and 07.2 (Rolling Stock Buy America Reviews and Bus Testing), (4) Category 09 (Formula Grants for Rural Areas),
(5) Category 15 (Alcohol and Contr olled Substances Testing), and (6) Category 17 (Demand Responsive Service).

CATEGORY 21. EMERGENCY RELIEF PROGRAM.

An applicant to the Public Transportation Emergency Relief Program, 49 U.S.C. § 5324, must make the following certification. The certification is required by 49 U.S.C. § 5324(f) and must be made before the applicant can receive a grant under the Emergency Relief program.

The applicant certifies that the applicant has insurance required under State law for all structures related to the emergency relief program grant application.

Certifications and Assurances Fiscal Year 2024
1 FEDERAL FISCAL YEAR 2024 CERTIFICATIONS AND ASSURANCES FOR FTA AS

SISTANCE PROGRAMS
(Sig
nature pages alternate to providing Certifications and Assurances in TrAMS.) Name of Applicant:_____________________________________________________ The Applicant certifies to the applicable provisions of all categories: (check here) _______.

Or,
The Applicant certifies to the applicable provisions of the categories it has selected:

Category Certification
01 Certifications and Assurances Required of Every Applicant 02 Public Transportation Agency Safety Plans
03 Tax Liability and Felony Convictions
04 Lobbying
05 Private Sector Protections
06 Transit Asset Management Plan
07 Rolling Stock Buy America Reviews and Bus Testing
08 Urbanized Area Formula Grants Program
09 Formula Grants for Rural Areas
10 Fixed Guideway Capital Investment Grants and the Expedited Project Delivery for Capital Investment Grants Pilot Program 11 Grants for Buses and Bus Facilities and Low or No Emission Vehicle Deployment Grant Programs
City of Norwalk
X
X
X
X
X
X
X
X
X
X
X
Certifications and Assurances Fiscal Year 2024
2 12 Enhanced Mobility of Seniors and Individuals with Disabilities Programs
13 State of Good Repair Grants
14 Infrastructure Finance Programs
15 Alcohol and Controlled Substances Testing
16 Rail Safety Training and Oversight
17 Demand Responsive Service
18 Interest and Financing Costs
19 Cybersecurity Certification for Rail Rolling Stock and Operations
20 Tribal Transit Programs
21 Emergency Relief Program
CERTIF

ICATIONS AND ASSURANCES SIGNATURE PAGE
AFFIRM

ATION OF APPLICANT
Name of the Applicant:

BY SIGNING BELOW, on behalf of the Applicant, I declare that it has duly authorized me to make these Certifications and Assurances and bind its compliance. Thus, it agrees to comply with all federal laws, regulations, and requirements, follow applicable federal guidance, and comply with the Certifications and Assurances as indicated on the foregoing page applicable to each application its Authorized Representative makes to the Federal Transit Administration (FTA) in the federal fiscal year, irrespective of whether the individual that acted on his or her Applicant’s behalf continues to represent it.

The Ce
rtifications and Assurances the Applicant selects apply to each Award for which it now seeks, or may later seek federal assistance to be awarded by FTA during the federal fiscal year.

The A
pplicant affirms the truthfulness and accuracy of the Certifications and Assurances it has selected in the statements submitted with this document and any other submission made to FTA, and acknowledges that the Program Fraud Civil Remedies Act of 1986, 31 U.S.C. § 3801 et seq., and implementing U.S. DOT regulations, “Program Fraud Civil Remedies,” 49 CFR part 31, apply to any certification, assurance or submission made to FTA. The criminal provisions of 18 U.S.C. § 1001 apply to any certification, assurance, or submission made in connection with a federal public transportation program authorized by 49 U.S.C. chapter 53 or any other statute X
X
X
X
X
X
X
X
N/A
X
City of Norwalk
Certifications and Assurances Fiscal Year 2024
3 In signing this document, I declare under penalties of perjury that the foregoing Certifications and Assurances, and any other statements made by me on behalf of the Applicant are true and accurate.

Signature Date:

Name Authorized Representative of Applicant
AFFIRMATION OF APPLICANT’S ATTORNEY
For (N
ame of Applicant):

As the undersigned Attorney for the above-named Applicant, I hereby affirm to the Applicant that it has authority under state, local, or tribal government law, as applicable, to make and comply with the Certifications and Assurances as indicated on the foregoing pages. I further affirm that, in my opinion, the Certifications and Assurances have been legally made and constitute legal and binding obligations on it.

I furthe
r affirm that, to the best of my knowledge, there is no legislation or litigation pending or imminent that might adversely affect the validity of these Certifications and Assurances, or of the performance of its FTA assisted Award.

Signature Date:

Name Attorney for Applicant
Eac
h Applicant for federal assistance to be awarded by FTA must provide an Affirmation of Applicant’s Attorney pertaining to the Applicant’s legal capacity. The Applicant may enter its electronic signature in lieu of the Attorney’s signature within TrAMS, provided the Applicant has on file and uploaded to TrAMS this hard-copy Affirmation, signed by the attorney and dated this federal fiscal year.

James C. Parker
City of Norwalk
Arnold M. Alvarez-Glasman
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: James C. Parker, Executive Director of Regional Transportation Theresa Clark, Transit Administration Officer
SUBJECT: NORWALK TRANSIT SYSTEM TITLE VI 2024 COMPLIANCE UPDATE Background:

In keeping with United States Department of Transportation (USDOT) 49 Code of Federal Regulations (CFR) Section 21.9(b) and Federal Transit Administration (FTA); Norwalk Transit System (NTS) must submit a Federal Transit Administration (FTA) Title VI Program update once every three (3) years to demonstrate that all transit services and related benefits are distributed in an equitable manner.

Title VI of the Civil Rights Act of 1964 provides that “No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance”.

Pursuant to FTA Circular 4702.1B – Title VI Guidelines for FTA Recipients; updates must include the following information:

1. A summary of public outreach and involvement activities undertaken since the last Title VI submission and a description of steps taken to ensure that minority and low-income people had meaningful access to these activities.

2. A copy of the agency’s plan that includes an outreach plan, for providing language assistance for minorities, and limited English proficiency populations, that was based on the Department of Transportation (DOT) Limited English Proficiency (LEP) Guidance.

3. NTS complaint procedures and guidelines for filing Title VI complaints.

City Council
Title VI 2024 Compliance Update
March 19, 2024
Page No. 2
8 0
1 4. A list of any public transportation related Title VI investigations, complaints, or lawsuits filed with the agency since the time of the last submission.

5. A copy of the agency’s Tittle VI notice to the public that indicates the agency complies with Title VI and informs members of the public of protections against discrimination afforded to them by Title VI, as well as instructions to the public on how to file a discrimination complaint, including a copy of the complaint form.

6. Information regarding the racial breakdown of transit-related policy boards or committees.

7. An equity analysis indicating if the recipient has constructed a facility (such as a garage, maintenance facility, or operation center) since the last Title VI assessment.

8. A copy of board meeting minutes, resolution, or other appropriate documentation showing the board of directors or appropriate governing entity or official(s) responsible for policy decisions reviewed and approved the Title VI Program.

9. System-wide standards and policies that address:
a) Vehicle load
b) Vehicle headway
c) On-time performance
d) Service availability

10. Service policies that address
a) Provision of transit amenities
b) Vehicle assignment
These requirements and guidelines apply to all FTA recipients. FTA is responsible for ensuring that its recipients fully comply with Title VI of the Civil Rights Act of 1964. Therefore, this program renewal addresses all compliance requirements and includes needed updates to the required elements of the Title VI Program.

Fiscal Impact:

There is no impact on the General Fund. Approval of this report is needed to support the Department’s annual request for FTA Section 5307 funds to support capital projects and operating expenditures.

Citizens Advised:

The Notice of Rights under Title VI Program will be placed on the City’s website; as well as including the Notice of Rights in future NTS Rider’s Guide publications.

City Council
Title VI 2024 Compliance Update
March 19, 2024
Page No. 3
8 0
1 Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council approve the 2024 Title VI Program Update for submittal to Federal Transit Administration.

Attachments:
2024 Title VI Program Compliance Update
FY 2024 Title VI Program Update
April 2024

CITY OF NORWALK

NORWALK TRANSIT SYSTEM
FY 2024 Title VI Program Update
April 2024
Adopted by the Norwalk City Council
March 19, 2024
Prepared by
Moore & Associates, Inc.
25852 McBean Pkwy, Suite 187
Valencia, CA 91355
888.743.5977

Title VI Program Update FY 2024 iii

TABLE OF CONTENTS
Introduction.....................................................................................................................1 Title VI Notice to the Public ...........................................................................................4 Title VI Complaint Procedures.......................................................................................4 Transit-Related Title VI Complaints, Investigations, or Lawsuits..............................6 Public Participation Plan................................................................................................6 Past Public Outreach Efforts.......................................................................................................6 Community Organizations and Stakeholders .............................................................................7 Public Participation Plan Goals and Outreach Strategies .........................................................10 Actions to Encourage Public Participation................................................................................10 Summary...................................................................................................................................11 Limited English Proficiency Plan................................................................................11 The Four Factor Analysis...........................................................................................................12 Language Assistance Plan .........................................................................................................19 Summary of LEP Plan Actions ...................................................................................................21 Information Regarding the Racial Breakdown of Transit-related Policy Boards or Committees ...................................................................................................................22 Subrecipients................................................................................................................22 Equity Analysis.............................................................................................................22 Documentation of Council Actions to Title VI............................................................22 Service Standards ........................................................................................................22 Vehicle Load .............................................................................................................................22 Vehicle Headway ......................................................................................................................23 On-Time Performance ..............................................................................................................23 Service Availability....................................................................................................................23 Service Policies ............................................................................................................25 Distribution of Transit Amenities..............................................................................................25 Vehicle Assignment ..................................................................................................................25 Appendix A Norwalk Transit System’s Title VI Statement of Policy ..................27 Appendix B: Norwalk Transit System’s Title VI Complaint Procedures and Complaint Forms (English, Spanish, Chinese, & Korean)........................................28 Appendix C: Norwalk Transit System Log of Title VI Investigations, Lawsuits, and Complaints ....................................................................................................................46 Title VI Program Update FY 2024 iv
Appendix D: Table Depicting Minority Representation on Committees and Councils Selected by the Recipient ............................................................................................47 Appendix E: LEP & Minority Populations in NTS Service Area by Census Tract .48 Appendix F: Stakeholder and Staff Outreach ............................................................56 Appendix G – Documentation of Council Actions Related to Title VI .....................60 Title VI Program Update FY 2024 1
Introduction
Title VI of the Civil Rights Act of 1964 is a federal law that prohibits recipients and subrecipients of Federal financial assistance (e.g., states, local governments, transit providers) from discriminating on the basis of race, color, or national origin in their programs or activities, and obligates Federal funding agencies to enforce compliance.

Under Title VI, the U.S. Department of Transportation (DOT) has the responsibility to provide oversight of recipients and to enforce their compliance with Title VI, ensuring that recipients do not use DOT funds to subsidize discrimination based on race, color, or national origin.

Norwalk Transit System (NTS) is a recipient of Federal Transit Administration (FTA) funds and has prepared this report in accordance with FTA Circular 4702.1B, dated October 1, 2012.

NTS operates local fixed-route transit service as a department of the City of Norwalk. NTS’ route network includes six routes that provide fixed-route service in the cities of Norwalk, Artesia, Bellflower, Cerritos, La Mirada, Santa Fe Springs, Whittier, South El Monte, El Monte, La Habra, and portions of unincorporated Los Angeles County including Los Nietos and Avocado Heights. Exhibit 1 shows a map of NTS, which includes:

Route 1 (Rio Hondo/Bellflower) – Primarily a north-southwesterly route between the City of Bellflower on its southern end to the unincorporated Los Angeles County community of Avocado Heights at its northern end, this route also serves Norwalk, Bellflower, Santa Fe Springs, Los Nietos, West Whittier and Whittier. The Norwalk Civic Center and Entertainment Complex, Rio Hondo College, and Cerritos College are among the major destinations on this route. Route 1 operates seven days a week. The span of service is 5:20 a.m. to 10:36 p.m. on weekdays. Weekend service is from 7:52 a.m. to 5:33 p.m. The service frequency is approximately every 30 minutes on weekdays and approximately every 50 minutes on weekends.

Route 2 (Norwalk Square/Metro C Line/Cerritos College/Cerritos Mall) – Provides circulation within the cities of Norwalk, Cerritos, and Artesia via a bidirectional loop. Important destinations include the Norwalk Civic Center area, the I-605/I-105 Metro C Line Station, Cerritos College, and Los Cerritos Center.

This route operates seven days a week. The span of service is between 5:55 a.m. and 7:33 p.m. on weekdays. On weekends the route operates between 9:16 a.m. and 6:44 p.m. Service frequency is approximately every 37 minutes in each direction on weekdays and approximately one hour 74 minutes on weekends.

Route 3 (Whittier Depot/Alondra & Norwalk Blvd.) – Connects Norwalk and Cerritos at its southern end with the City of Whittier at its northern terminus, also serving Santa Fe Springs. The Norwalk Civic Center area, downtown Whittier, Gateway Plaza Center, Santa Fe Springs City Hall, and several high schools are among major destinations on this route. Route 3 operates five days a week with no service on the weekend. It operates from 5:29 a.m. to 7:29 p.m. on weekdays providing 60-minute headways throughout the day.

Route 4 (Imperial Highway/Metro C Line Station/Norwalk Metrolink Station) – Is an east-west route along Imperial Highway between the I-605/I-105 Metro C Line Station and Beach Boulevard in Orange County. This route provides connections to Metrolink at the Norwalk/Santa Fe Springs Metrolink Station.

Title VI Program Update FY 2024 2
The cities of Norwalk, Santa Fe Springs, La Mirada, and La Habra (in Orange County) are served along with a portion of unincorporated Los Angeles County. Route 4 links the two rail stations with several major employers in the Imperial Highway corridor including the Los Angeles County Registrar/Recorder and Biola University. This service operates seven days a week. The weekday span of service is between 4:15 a.m. and 10:43 p.m., with the last few trips between the C Line and Metrolink Stations. Service on the weekend operates between 6:45 a.m. and 7:00 p.m. Weekday headways vary from approximately 12 to 30 minutes in the peak periods, an average of 25 minutes in the mid-day, and every 50 minutes on weekends.

Exhibit 1
Norwalk Transit System route map

Title VI Program Update FY 2024 3
Route 5 (Rosecrans/Metro C Line Station/City of La Mirada) – Operates primarily along Rosecrans Avenue between the I-605/I-105 Metro C Line Station in Norwalk and the city of La Mirada, also serving Santa Fe Springs. The service operates five days a week with no service on weekends and connects the Metro C Line Station with both residential and industrial land uses on Rosecrans Avenue. It operates from 4:15 a.m. to 7:40 p.m. on weekdays providing 45-minute headways throughout the day.

Route 7 (C Line Station/El Monte Bus Station) – Operates along various streets between the I-605/I-105 Metro C Line Station in Norwalk and the El Monte Bus Station in the city of El Monte, also serving Santa Fe Springs, Whittier, and South El Monte. The service operates six days a week with no service on Sunday.

This route was formerly part of Metro Line 270. It operates from 3:48 a.m. to 8:51 p.m. on weekdays providing 56- to 60-minute frequency along the entire route throughout the day and 20-to-30-minute headways between the El Monte Bus Station and Rio Hondo College. Saturday service operates between 5:49 a.m. and 7:57 p.m. every 60 minutes.

NTS fixed-route service utilizes 34 buses including 25 CNG Gilligs, six BEB Gilligs, and three hybrid New Flyers. The peak-vehicle requirement is 20 buses, with the remainder serving as spares. NTS provides services to nearly 800,000 passengers per year within a service area of 637,365 residents.

In addition to fixed-route service, NTS provides a high-quality and efficient demand-responsive service (Dial-A-Ride) for Norwalk’s senior and disabled residents within the jurisdictional boundaries of the City of Norwalk. NTS also contracts for late evening weekday supplemental taxi voucher service and daytime weekday inter-jurisdictional taxi voucher service for medical trips for eligible Norwalk residents to Bellflower, Downey, Lakewood, and Whittier.

Per the FTA’s Title VI Circular 4702.1B, October 1, 2012, as a recipient of FTA funds, NTS is required to prepare and update a Title VI Program. This Program follows the outline provided in Circular 4702.1B regarding Title VI Program requirements and includes the following components and program elements:
• The Title VI Notice to the public;
• Instructions to the public regarding how to file a Title VI complaint; • A list of public transportation-related Title VI investigations, complaints, or lawsuits; • A public participation plan, including a targeted outreach plan to Title VI populations and a summary of recent outreach efforts;
• A language assistance plan based on the Limited English Proficiency analysis; • Information regarding the racial breakdown of transit-related policy boards or committees; • An equity analysis if the recipient has constructed a facility (such as a garage, maintenance facility, or operation center) since the last Title VI assessment; • A copy of board meeting minutes, resolution, or other appropriate documentation showing the board of directors or appropriate governing entity or official(s) responsible for policy decisions reviewed and approved the Title VI Program;
• Systemwide standards and policies that address:
o Vehicle load and vehicle headway,
o On-time performance, and
o Service availability; and
• Service policies that address:
o Provision of transit amenities and
o Vehicle assignment.

Title VI Program Update FY 2024 4
Norwalk Transit System operates fewer than 50 buses in peak service, and thus is not required to:
• Provide demographic and service profile maps and charts; • Collect and report survey data regarding customer demographics and travel patterns; • Evaluate service and fare equity changes; or
• Monitor transit service.

Demographic and survey data that are already available are included in the NTS Title VI Program.

Title VI Notice to the Public
Exhibit 2 displays the NTS Title VI Notice to the Public in English and Spanish. This notice has been placed in the customer service lobby at NTS headquarters at 12650 East Imperial Highway, Norwalk, CA 90650; on the NTS website at http://www.ci.norwalk.ca.us/city- hall/departments/norwalk-transit-system-nts/title-vi; and on all NTS buses. The notice will be translated into other appropriate languages per the City’s Limited English Proficiency and Language Assistance Plans. These actions will be completed within three months of the City’s formal adoption of its Title VI Program.

Title VI Complaint Procedures
NTS has prepared instructions for the public regarding how to file a Title VI discrimination complaint.

Appendix A contains the NTS’ Title VI Statement of Policy. Appendix B contains the NTS’ Title VI Complaint Procedures and Complaint Form. This information and the accompanying complaint form are provided on the NTS website in English, Spanish, Chinese, and Korean.

Title VI Program Update FY 2024 5
Exhibit 2
NTS Title VI Notice to the Public (English and Spanish)

Title VI Program Update FY 2024 6
Transit-Related Title VI Complaints, Investigations, or Lawsuits NTS maintains a log of any Title VI complaints, investigations, or lawsuits to ensure appropriate and timely resolution is provided.

Title VI complaint forms are received by administrative staff, who forward the complaint forms to the Title VI Coordinator. The Title VI Coordinator investigates the complaints and provides feedback to the Regional Director of Transportation. All Title VI complaints are resolved within 60 days, at which point the results of the investigation and corrective action are shared with the complainant.

Appendix C includes the complete log of Title VI-related complaints. NTS has received no complaints over the past three years.

Public Participation Plan
Promoting inclusive public participation is an important element of a transit agency’s Title VI program.

Recipients have wide latitude to determine how, when, and how often specific public participation activities should take place, and which specific measures are most appropriate. The Title VI guidelines suggest that a recipient’s public participation plan for minority populations may be part of efforts that extend more broadly to include other constituencies that are traditionally underserved, such as people with disabilities, low-income populations, and others.

The Southern California Association of Governments (SCAG) is the metropolitan planning organization (MPO) for the six-county Southern California region, including the counties of Imperial, Los Angeles, Orange, San Bernardino, Riverside, and Ventura. From the beaches to the high desert, the six-county region that encompasses Southern California spans 38,000 square miles, 191 cities and a population of over 19 million. The SCAG region is among the largest and most diverse in the world, with a unique combination of languages, ethnicities and cultures.

SCAG is responsible for developing long range transportation, and environmental plans for the region.

Norwalk Transit relies on SCAG’s Public Participation Plan to ensure compliance with applicable Tittle VI regulations when embarking in a project that has regional impact.

However, for projects that only impact the Norwalk Transit service area, the agency has its own Public Participation processes. In an effort to provide equal access to services provided by NTS, and promote inclusive public participation, the City of Norwalk advises its citizens of proposed changes to service, and fares through notification of the Public Hearing published in the Whittier Daily News, Mid Valley News, and La Opinion. Letters are mailed to stakeholders, and notices are posted on Norwalk Transit System buses. Finally, Norwalk transportation staff meets with the San Gabriel Valley and Gateway Cities Service Councils in order to encourage feedback from the public, and ensure their concerns are addressed.

Past Public Outreach Efforts
Like most transit systems, NTS conducts public outreach primarily during planning studies or when major changes to the transit network are being considered or proposed. Many public outreach activities were put on hold across the past three years due to the COVID-19 pandemic. The City of Norwalk website Title VI Program Update FY 2024 7
provides the opportunity for interested persons to sign up for email notifications on a variety of topics, including Bus and Transportation Services.

During the past three years, there has been outreach conducted regarding COVID safety precautions, holidays, and route and schedule changes. These outreach activities are detailed in Exhibit 3.

Exhibit 3
Outreach conducted between June 2020 and December 2023
Event/activity Date How advertised
COVID mask update January 2022 Onboard notices
Route 1, 4, 7 temporary route changes February 2022 Onboard notices Resumption of front door boarding February 2022 Onboard notices, social media, website, in-vehicle announcements
COVID mask update March 2022 Onboard notices
COVID mask update April 2022 Onboard notices
COVID mask update May 2022 Onboard notices
Route 7 weekday time change September 2022 Onboard notices COVID mask update September 2022 Onboard notices
Holiday schedule October 2023 Onboard notices, social media, website, in-vehicle announcements
Notice of service change effective 1-14-24 December 2023 Onboard notices, social media, website
NTS has also collaborated with the City of Norwalk’s Communications Department to post information on social media in both English and Spanish. Outreach in other languages has been limited due to the COVID- 19 pandemic, but NTS has identified staff members fluent in Chinese, Korean, and other languages to be available when needed.

Community Organizations and Stakeholders
The City of Norwalk conducts regular outreach to community organizations and educational institutions, as well as participates in community events. Outreach activities during the past three years were initially curtailed due to the COVID-19 pandemic, but the City has resumed many of these outreach activities.

Exhibit 4 presents a summary of community-based outreach activities.

Exhibit 4
Community outreach conducted between June 2020 and December 2023 Event/activity Type of
outreach
Date
Senior Commission Meetings Senior Monthly; ongoing
City of Whittier: Transportation Fair Community March 17, 2022 Nettie Waite Middle School: Career Day Education April 17, 2022 Norwalk Senior Center: Transportation Symposium Senior May 2, 2023 John Glenn High School: Special Education Transition and Resource Fair
Education March 14, 2023
Nettie Waite Middle School: Career Day Education April 5, 2023 Norwalk-La Mirada Unified School District 2023 College and Career Expo
Education October 26, 2023
Title VI Program Update FY 2024 8
Minority Populations
Exhibit 6 shows minority, low-income, and limited English-proficient (LEP) census tracts within the NTS service area, with an overlay of transit service. FTA Title VI guidance describes minority census tracts as those census tracts with a higher proportion of minority population than the City as a whole, and low- income census tracts as those census tracts with a higher proportion of low-income population that the City as a whole. Minority populations include:
• American Indian or Alaska Native
• Asian
• Black/African American
• Hispanic or Latino
• Native Hawaiian or Other Pacific Islander
The concentrations of these minority populations are detailed below in Exhibit 5.

Exhibit 5
Race and ethnicity within the NTS service area
Total

Population Percentage of
Total
Total population 539,275 100.0%
White alone 163,837 30.4%
Black or African American alone 21,134 3.9%
American Indian/Alaska Native alone 8,394 1.6%
Asian alone 88,112 16.3%
Native Hawaiian/Pacific Islander alone 2,502 0.5%
Some other race alone 181,401 33.6%
Two or more races 73,895 13.7%
Hispanic and/or Latino (of any race) 343,146 63.6%
Source: U.S. Census Bureau, 2022 5-year American Community Survey, Table DP05.

Appendix E includes the data for minority and LEP populations in Norwalk by census tract. All minority and low-income census tracts are well-served by the existing transit network.

Title VI Program Update FY 2024 9
Exhibit 6
Minority, Low-Income, and LEP Census Tracts
Source: U.S. Census Bureau, 2022 5-year American Community Survey.

Title VI Program Update FY 2024 10
Public Participation Plan Goals and Outreach Strategies NTS has established the following Public Participation Plan (PPP) Goals:

1. To identify effective means of obtaining input on public transportation issues in the Norwalk Transit System from all interested residents and businesses;

2. To develop effective means of engaging minority and Limited-English-Proficient (LEP) populations and other constituencies that are traditionally underserved, including people with disabilities and low-income populations.

To implement the PPP Goals, Norwalk shall utilize the following strategies to ensure an inclusive Public Participation Plan:
• Schedule meetings at times and locations that are convenient and accessible for minority and LEP communities.
• Coordinate with community organizations, educational institutions, and others as identified to implement public engagement strategies that reach out specifically to members of affected minority and/or LEP communities.
• Utilize newspaper ads that serve LEP populations with circulation in the areas associated with stakeholders and NTS patrons.
• Provide opportunities for public participation through means other than written communication, such as use of audio or video recording devices to capture oral comments. • Consider various communication methods to provide outreach to various stakeholders including:
o On-board surveys,
o Informal meetings with individuals and small groups,
o Presentations to civic and faith-based organizations, o Stakeholder roundtables,
o Participation in community events,
o Press releases,
o Open houses,
o Interior cards on buses, and
o Use of social media.

Given the importance of Metro transit routes within the City, NTS works closely with Metro on transit- related public outreach within the City. Strategies for achieving the goals of the Public Participation Plan include strategies identified by Metro in its 2022 PPP (available as Appendix E of Metro’s 2022 Title VI Program at https://www.metro.net/about/civil-rights-policy). NTS also works closely with the Southern California Association of Governments (SCAG); its 2022 PPP identifies additional strategies (available at https://scag.ca.gov/post/scag-2022-public-participation-plan).

In addition, FTA has developed Circular 4703.1, Environmental Justice Policy Guidance for Federal Transit Administration Recipients, which includes examples of effective strategies for engaging minority and low- income populations.

Actions to Encourage Public Participation
Based on a review of plans at neighboring transit agencies and planning organizations, Norwalk Transit System has developed the following list of actions to encourage public participation in its transportation planning efforts:

Title VI Program Update FY 2024 11
• Locate meetings at transit accessible and ADA compliant venues, including neighborhood venues as appropriate.
• Post meeting notices on buses, at the Norwalk Transit System offices, and electronically via the City’s website. Create a separate webpage for major studies. • Work with Metro and the Gateway Cities Council of Governments to develop a list of stakeholders (individuals, community leaders, and community-based organizations) and distribute meeting notices to all stakeholders. This action will broaden the availability of information, especially in communities that are traditionally hard to reach.
• Encourage citizen involvement in the affairs of the city by participating in local regulatory and advisory bodies. Participation is encouraged on the City of Norwalk’s website at https://www.norwalk.org/about-us/commissions. Furthermore, staff communicates available board participation opportunities at Community Forum meetings, where the public is also able to engage city staff. Community Forum meeting information, when available, can be found at https://www.norwalk.org/residents/community as well as on the City’s event calendar. The latest community meetings were held in August 2023; they are typically held every 4 months. • For larger planning studies, conduct meetings throughout the study period to obtain public input that can guide plan development and to obtain feedback on preliminary proposals. • Supplement formal meetings with informal group briefings with stakeholders as needed, based on community interest and potential community impacts.

Summary
The range of public participation strategies and actions included in this plan can engage diverse communities and create ongoing public access, participation and input throughout any study or plan. Each public outreach process will engage varied stakeholders: (residents, businesses, transit users, elected officials, local area organizations and others). This PPP for NTS has the flexibility to accommodate the needs of any public transportation study, plan, or project and ensure real opportunities for meaningful input from all stakeholders.

The next section presents NTS’ LEP plan, oriented toward communities and individuals with limited proficiency in English. Additional strategies are included in the LEP plan, and are incorporated in the public participation plan by reference.

Limited English Proficiency Plan
Individuals who have a limited ability to read, write, speak or understand English are Limited English Proficient or “LEP” as defined in the FTA Title VI regulations. This LEP Plan implements Federal policy guidance regarding responsibilities to Limited English Proficient persons for NTS.

The analysis provided in this report has been developed in order to ensure that NTS provides language assistance to LEP persons. The following section reports the results of the “Four Factor Analysis” included in FTA Circular 4702.1B. The below section develops the Language Assistance Plan for NTS.

The analysis that follows has been completed to identify areas where NTS can expect to encounter LEP individuals in its operation of transit services and to determine whether NTS’ efforts are sufficient to ensure that LEP individuals are not prevented from using public transportation services. The analysis uses data from the 2022 five-year American Community Survey, which has the largest sample size and most reliable data of any current source.

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The Four Factor Analysis
The Four Factor Analysis is used to determine the specific language services that are appropriate to provide to ensure meaningful access to programs and activities. A careful analysis helps to determine the effectiveness of communication with LEP persons and informs language access planning. The Four Factors and the associated steps are:

Factor 1: The number or proportion of LEP persons eligible to be served or likely to be encountered by the program or recipient.

USDOT guidance for this first factor says, “The greater the number or proportion of LEP persons from a particular language group served or encountered in the eligible service population, the more likely language services are needed.”
How LEP individuals interact with NTS
Major points of contact with LEP individuals are the Customer Service Lobby, either in-person or via phone, and on fixed-route buses and dial-a-ride vans.

Identification of LEP communities, and assessing the number or proportion of LEP persons from each language group to determine the appropriate language services for each language group The U.S. Census Bureau compiles data in its decennial Census and American Community Survey (ACS).

Among the data collected is information on primary language spoken at home and the ability to speak English. Categories include whether individuals indicate they speak English “very well” or “less than very well.” The LEP population consists of those individuals who speak other languages AND speak English “less than very well.”
Exhibit 7 shows information on the LEP population in the NTS service area. The number of residents age five and older who speak English less than “very well” is 108,965, or 21.5 percent of the total population.

Spanish is the primary language spoken in the NTS service area other than English. Spanish-speaking residents who speak English less than very well account for 14.4% percent of the total population.

The FTA Title VI guidance refers to the US Department of Justice Safe Harbor Provision, which has been adopted by USDOT. The Safe Harbor Provision stipulates that “if a recipient provides written translation of vital documents for each eligible LEP language group that constitutes five percent or 1,000 persons, whichever is less, of the total population of persons eligible to be served or likely to be affected or encountered, then such action will be considered strong evidence of compliance with the recipient’s written translation obligations.” Under this provision, NTS would offer strong evidence of compliance with LEP requirements if it provides translations of its vital documents into:
• Spanish (73,097 LEP residents, or 14.40% of the population) • Chinese (10,826 LEP residents, or 2.13% of the population) • Korean (8,840 LEP residents, or 1.74% of the population) • Tagalog (4,880 LEP residents, or 0.96% of the population) • Vietnamese (4,045 LEP residents, or 0.80% of the population) Title VI Program Update FY 2024 13
While other LEP populations are shown in Exhibit 7 to have more than 1,000 individuals, they represent language groups that do not identify one specific language. As such, they are not classified as LEP populations for this analysis. Appendix E includes the data for LEP populations in the service area by census tract.

Exhibit 7
Language Proficiency in the NTS Service Area
Total
Population Percentage of
Total
Total population 507,638 100.0%
Speak only English 207,113 40.8%
Speak other language 300,525 59.2%
Speak English “very well” 191,560 37.7%
Speak English less than “very well” 108,965 21.5%
Speak English less than “very well” – detail
Spanish 73,097 14.40%
French, Haitian, or Cajun 115 0.02%
German or other West Germanic 95 0.02%
Russian, Polish, or other Slavic 250 0.05%
Other Indo-European 3,030 0.60%
Korean 8,840 1.74%
Chinese 10,826 2.13%
Vietnamese 4,045 0.80%
Tagalog (incl. Filipino) 4,880 0.96%
Other Asian and Pacific Island 3,025 0.60%
Arabic 415 0.08%
Other and unspecified languages 347 0.07%
Source: U.S. Census Bureau, 2022 5-year American Community Survey, Table C16001 by census tract for the NTS Service Area English Learner Data
To further identify LEP populations within the Norwalk Transit System service area, and to begin monitoring/tracking changes in those groups, the City reviewed English Learner (EL) statistics for students within the Norwalk Transit System service area. Public schools within the California Department of Education (CDE) must report on their students who are English Learners – students whose native tongue is a language other than English – as well as which language is their mother tongue. This data is available online via CDE’s DataQuest website, https://dq.cde.ca.gov/dataquest/.

The City accessed the available EL data for the 2022/2023 school year to complete its comprehensive assessment of the populations it provides service to, including what LEP populations exists and where these groups may be concentrated. Periodically reviewing this data will enable the City to monitor which non-English languages are growing in order to provide appropriate language assistance services. Schools included in this analysis included all campuses within the Norwalk-La Mirada Unified School District as well as campuses in surrounding school districts in proximity to a Norwalk Transit Systems route. These included:

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• ABC Unified School District: Burbank Elementary, Juarez Elementary, Niemes Elementary, Ross Middle, and Gahr High School;
• Bellflower Unified School District: Pyle Elementary, Ramona Elementary, and Bellflower Middle/High School;
• El Monte City Schools: Columbia Elementary;
• El Monte Union High School District: El Monte High School and South El Monte High School; • Little Lake City School District: Cresson Elementary, Jersey Avenue Elementary, Lakeland Elementary, Lakeview Elementary, Orr Elementary, Paddison Elementary, and Lake Center Middle School;
• Whittier City Schools: Hoover Elementary, Jackson Elementary, Longfellow Elementary, Mill Elementary, Orange Grove Elementary, Phelan Elementary, Sorensen Elementary, West Whittier Elementary, Dexter Middle School, and Edwards Middle School; and • Whittier Union High School District: Pioneer High School, Santa Fe Springs High School, and Whittier High School.

Consistent with data from the 2022 American Community Survey, the highest concentrations of EL students within the Norwalk Transit Systems service area speak Spanish (90.89% of English Learners).

Other languages with concentrations of English Learners include Korean (2.60%), Tagalog/Filipino (1.13%), Chinese (combined Mandarin and Cantonese) (0.74%), and Vietnamese (0.73%), which is consistent with the data provided by the American Community Survey. Aggregate counts and relative percentages are presented in the table below.

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Exhibit 8
English Learners in the Norwalk Transit System service area Language K 1 2 3 4 5 6 7 8 9 10 11 12 Total Percent
Spanish 525 393 395 411 416 374 331 364 356 576 565 485 439 5,630 90.89% Korean 25 22 24 20 14 27 20 2 0 2 0 4 1 161 2.60%
Filipino (Pilipino or Tagalog) 3 4 3 3 7 2 7 4 6 9 9 10 3 70 1.13% Vietnamese 5 5 3 1 1 3 1 2 2 10 6 5 1 45 0.73%
Arabic 0 2 3 4 4 2 1 2 6 2 6 3 5 40 0.65%
Other non-English languages 5 1 0 4 3 4 1 1 1 3 4 6 4 37 0.60% Khmer (Cambodian) 3 3 1 3 3 3 2 1 2 3 4 4 3 35 0.57%
Cantonese 1 0 0 1 2 0 0 1 2 4 6 2 5 24 0.39%
Mandarin (Putonghua) 5 1 1 0 1 0 1 1 3 2 2 3 2 22 0.36% Punjabi 0 1 0 2 3 1 0 1 1 1 1 2 1 14 0.23%
Nepali 3 7 1 1 0 0 0 0 0 0 0 0 0 12 0.19%
Bengali 1 2 2 0 1 0 1 1 0 1 0 2 0 11 0.18%
Hindi 0 3 0 3 0 0 0 0 1 0 1 1 2 11 0.18%
Samoan 0 1 0 1 2 1 1 1 0 0 1 0 0 8 0.13%
Urdu 2 1 0 0 0 0 0 2 0 2 1 0 0 8 0.13%
Gujarati 1 1 0 2 0 0 0 0 0 1 1 0 1 7 0.11%
Russian 2 0 1 1 0 1 0 1 0 0 0 0 0 6 0.10%
Thai 1 0 0 0 0 1 0 0 0 1 1 0 2 6 0.10%
Portuguese 0 1 1 0 0 0 1 0 0 0 0 2 0 5 0.08%
Burmese 1 0 1 0 1 0 0 0 0 1 0 0 0 4 0.06%
Tamil 1 0 0 0 0 1 1 0 1 0 0 0 0 4 0.06%
Armenian 0 0 1 2 0 0 0 0 0 0 0 0 0 3 0.05%
French 0 0 1 0 0 0 1 0 0 0 0 0 1 3 0.05%
Japanese 0 0 0 1 0 0 0 0 1 1 0 0 0 3 0.05%
Khmu 0 0 0 0 0 1 0 0 0 1 0 1 0 3 0.05%
Tigrinya 0 0 0 0 0 1 0 0 0 0 1 1 0 3 0.05%
Tongan 0 0 0 0 0 0 0 1 1 1 0 0 0 3 0.05%
Ilocano 0 0 0 0 0 1 0 0 0 0 0 1 0 2 0.03%
Lao 0 0 0 0 0 0 0 0 0 1 0 0 1 2 0.03%
Pashto 0 0 0 0 0 0 0 0 0 0 1 1 0 2 0.03%
Swahili 0 1 0 0 0 0 0 0 1 0 0 0 0 2 0.03%
Toishanese 1 0 0 0 0 0 0 0 0 0 1 0 0 2 0.03%
Cebuano (Visayan) 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0.02%
Indonesian 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0.02%
Rumanian 0 0 1 0 0 0 0 0 0 0 0 0 0 1 0.02%
Swedish 0 0 1 0 0 0 0 0 0 0 0 0 0 1 0.02%
Telugu 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0.02%
Ukrainian 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0.02%
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Literacy Skills of LEP populations
Norwalk Transit System has no direct evidence of the literacy skills of LEP populations in their native languages. In the absence of such evidence, translation of documents is assumed to be an effective practice.

Whether LEP persons are underserved due to language barriers NTS has no direct evidence of language barriers resulting in the LEP population being underserved. As Exhibit 7 shows, the primary language spoken by the LEP population is Spanish. All key documents are currently provided in Spanish. Both customer service representative and coach operators indicated the most common language they encounter is Spanish. On the rare occasions when there is call or visit from someone who speaks another language, it is the City’s practice to summon a staff employee who speaks this language. However, there have been some LEP individuals who do not speak Spanish who have faced barriers to using NTS due to limited English proficiency (see Factor 2).

Factor 2: The frequency with which LEP individuals come into contact with the program.

The Federal guidance for this factor recommends that agencies should assess major points of contact with LEP individuals.

Use of bus and dial-a-ride service
Use of the City’s bus service is a major point of contact with LEP individuals, since non-users do not typically come into contact with NTS. Dial-a-ride service is also an important point of contact with LEP individuals.

Purchase of passes and tickets through vending machines, outlets, websites, and over the phone Pass purchase is a point of contact with LEP individuals. NTS offers Metro Tokens, EZ Transit passes and Transit Access pass (TAP) cards for sale.

Participation in public meetings
Public meetings are an occasional point of contact with LEP individuals. NTS holds public meetings infrequently, generally during major studies or to present proposed changes to the bus network. NTS will continue its efforts to track participation by LEP individuals.

Customer service interactions
Customer service interactions are frequent points of contact with LEP individuals. Customer service personnel report daily contact with LEP individuals, as noted in Factor 1. The overwhelming majority of these daily contacts are with Spanish-speaking individuals.

Ridership surveys
Ridership surveys are an occasional point of contact with LEP individuals, for the same reason as participation in public meetings: NTS does not routinely conduct ridership surveys. The most recent on- board survey (2012) was conducted in English and Spanish and did not include question about other languages. In the future, should the City conduct another ridership survey, a question regarding language spoken and preference will be included.

Operator surveys
NTS conducted a survey of its customer-facing personnel in February 2024 during the preparation of this Title VI Program Update. Staff were asked a series of questions regarding their observations and Title VI Program Update FY 2024 17
experience specific to LEP individuals they encountered through their work at NTS. A total of 53 drivers and other staff members responded to the survey. Nearly all of them (92.5 percent) identified Spanish as the primary language they encounter, followed by Chinese (26.4 percent), Korean (17 percent), Vietnamese (11.3 percent), Tagalog (5.7 percent), and Arabic (5.7 percent). Other languages cited by one individual each were Thai, Hindi, and American Sign Language (ASL).

The survey asked drivers/coach operators to indicate how many unique riders they encountered each week that did not speak English or did not speak English very well. More than 60 percent said they had more than 10 such encounters per week. Only two respondents indicated no encounters with LEP individuals. Among dispatchers/customer service representatives, 34.3 percent indicated having more than 10 encounters per week (either via phone or in person), while 38.6 percent had between five and 10, and 37.1 percent had less than five or none.

While only 41.5 percent of respondents cited at least a basic knowledge of another language, 62.3 percent indicated having no issues or problems communicating with LEP individuals. Another 35.9 percent indicated having only occasional problems. Most respondents who indicated some level of knowledge in another language (whether basic or fluent) spoke Spanish (35.9 percent), though others cited American Sign Language, Vietnamese, Chinese, Korean, and Tagalog.

More than half of respondents noted that translated service brochures or onboard notices in other languages would be beneficial. The most common information requested by LEP individuals is basic directions or instructions. One respondent indicated a lack of Spanish-speaking customer service staff on Saturdays.

The staff survey instrument is provided in Appendix F.

Stakeholder surveys
NTS also conducted a survey of community stakeholders in February 2024 during the preparation of this Title VI Program Update. Stakeholders were identified based on their location (serving the NTS service area) as well as their programs (e.g., serving populations that were likely to speak other languages and/or have limited English proficiency). Seventy-eight stakeholders were contacted by email inviting them to take the short survey either online or by returning a form-fillable .pdf survey via email.

Two completed surveys were received. The first was from the Sahara organization, which serves a population of more than 50 individuals, many of whom have limited English proficiency and use Norwalk Transit Systems. These individuals speak Hindi, Gujurati, and Punjabi, and primarily have difficulty scheduling dial-a-ride appointments due to a language barrier. If they speak to someone who speaks their language, they have no trouble scheduling a ride.

The second survey was submitted by Holy Family Catholic Church, which serves individuals speaking Spanish, Chinese, Portuguese, and Tagalog. Many of its parishioners are elderly, and speaking in fluent English makes them uncomfortable. The respondent indicated that language is a barrier to using NTS, but was not sure how many parishioners use the service. They also indicated that most non-native English speakers in the parish speak English very well.

These two stakeholders, though they provide only a snapshot of small populations within the NTS service area, reinforce the importance of the role NTS plays in the community and with LEP individuals. The stakeholder survey instrument and a full list of the stakeholders contacted is provided in Appendix F.

Title VI Program Update FY 2024 18
The results for Factor 2 indicate daily contact with Spanish-speaking individuals and less frequent contact with LEP individuals speaking Chinese, Korean, Vietnamese, Tagalog, and Arabic. This PPP (Section 4) proposes strategies to improve contact.

Factor 3: The nature and importance of the program, activity, or service provided to people’s lives.

The Federal guidance assumes that the provision of public transportation is a vital service, especially for people without access to a vehicle and for persons with disabilities. The Federal guidance also notes that “a coordinated plan to meet the specific transportation needs of seniors and persons with disabilities will often also meet the needs of LEP persons.”
NTS fixed-route service is the program’s most critical service. NTS also provides dial-a-ride service to elderly and disabled residents within the City of Norwalk. It should be noted that Access Services provides the ADA complementary paratransit service throughout Los Angeles County, including within the NTS service area.

Factor 4: The resources available to the recipient for LEP outreach and associated costs.

The Federal guidance looks to evaluating the proposed improvements against the level of resources available in an agency’s budget to provide meaningful access for LEP individuals. The guidance notes that “resource and cost issues can often be reduced by technological advances, reasonable business practices, and the sharing of language assistance materials and services among and between recipients, advocacy groups, LEP populations and Federal agencies.”
NTS already makes its complaint procedure and complaint forms available in Spanish, Chinese, and Korean on its website. Based on the results of the demographic and four-factor analysis, providing this information in Tagalog and Vietnamese would be warranted, given the size of the LEP populations in the service area and the reported encounters of these languages by NTS staff. Translating the complaint procedure and complaint forms into two additional languages would be a one-time cost. Including a sentence regarding the availability of Title VI information in those languages on the Notice to the Public, with a phone number to call, could mitigate the need to have separate Notice to the Public documents in all identified languages. Other key documents, including the Dial-A-Ride and TaxiCard applications, would also need to be translated. This would also be a one-time cost for each translation.

NTS has 34 individuals who speak Spanish and can assist with Spanish translations, one who speaks Chinese and can assist with translations, and one individual who speaks another (unspecified) language.

The City has one individual who speaks Korean and can assist with translation, and 128 individuals who speak another (unspecified) language. The current operations contractor includes six Spanish-speaking staff as well as individuals who speak Portuguese, French, and Arabic. In addition, coach operators responding to the survey also indicated speaking at least basic Vietnamese, Chinese, Korean, and Tagalog.

While providing service information in multiple languages can be cost-prohibitive for a small transit agency, ensuring access to information is essential. The Norwalk Transit Systems website includes a Google Translate widget that enables the site to be translated into multiple languages, including those listed herein. This is effective with website text, though less so with graphics or linked files. Linked .pdf route schedules are provided in English and Spanish, regardless of which language the site is being viewed in. Website graphics (including those promoting new bus schedules, real-time route information, and bus operator recruitment) are in English only. Including such information as part of the website text (rather Title VI Program Update FY 2024 19
than as a graphic) would include that information in the translation when the Google Translate widget is used, expanding access without additional need for independent translation by NTS.

The current practice in the event of a call from an individual who does not speak English or Spanish is to summon a worker who speaks that language. NTS also encourages community groups to provide an interpreter to help individuals who do not speak English or Spanish well in obtaining transit information from NTS. The City has also explored opportunities to transfer calls in languages other than Spanish to Los Angele Metro’s customer information service. As the regional transit provider, Metro has significantly more in-house language resources than NTS.

Language Assistance Plan
In this section, the results of the Four Factor Analysis are used to determine which language assistance services are appropriate. The resulting Language Assistance Plan clearly addresses the identified needs of the LEP populations served by NTS.

The Language Assistance Plan contains five elements:

1. Description of LEP populations served, based on the Four Factor Analysis

2. Providing Language Assistance Services by Language

3. Providing Notice to LEP Persons

4. Monitoring and Updating the LEP Plan

5. Training Employees
Description of LEP Populations Served
This element relies on the results of the Four Factor analysis. DOT’s Safe Harbor Provision stipulates that, if a recipient provides written translation of vital documents for each eligible LEP language group that constitutes five percent or 1,000 persons, whichever is less, of the total population of persons eligible to be served or likely to be affected or encountered, then such action will be considered strong evidence of compliance with the recipient’s written translation obligations. The City has identified the number and proportion of LEP individuals within its service area using data from the 2022 American Community Survey five-year estimates. Under this provision, eligible LEP language groups include:
• Spanish
• Chinese
• Korean
• Vietnamese
• Tagalog
Providing Language Assistance Services by Language
NTS will print its key information in transit documents in English, Spanish, Korean, Chinese, Vietnamese, and Tagalog to address the community’s needs. Key information includes Title VI documents, route schedules, application for eligibility for Norwalk Transit System Senior and Disabled Transit, TaxiCard application, notice advising LEP individuals of free language assistance, and all service and fare change notifications. NTS will also ensure that its Customer Service representatives have language skills (or access to language skills) in these five languages that allow them to communicate with LEP individuals.

Title VI Program Update FY 2024 20
While there are indications that there is a need for access to the City’s transit services by LEP speakers of languages other than those listed above, no other individual language has a population of more than 1,000 LEP individuals. NTS recognizes the importance of providing information for those who do not speak English well, but the cost for a small agency with a constrained budget creates real difficulties. NTS will explore ways to forward calls NTS receives in languages other than Spanish to Metro customer information and to link its website with the Metro website for customers who do not speak Spanish or English well, or utilize a telephonic interpretation service (such as Language Line).

Providing Notice to LEP Persons
Federal guidance provides that once an agency has decided that it will provide language services, it is important that the agency notify LEP persons of services available free of charge. Suggested methods as to how an agency can provide such information include posting signs in intake areas or entry points, stating in outreach documents that language services are available; using an automated telephone voice mail attendant or menu system.

NTS will include a statement in all route brochures/schedules in Spanish, Korean, Chinese, Tagalog, and Vietnamese regarding the availability of key documents in that language, availability of translation services at the customer service number, and availability of translation services on its website.

Monitoring and Updating the LEP Plan
Per the FTA’s requirements, the City’s Title VI Program shall be updated at least once every three years.

In between update cycles, NTS will monitor the LEP Plan by the following methods:
• Keeping a log of customer service interactions in languages other than English, by language spoken;
• Reviewing the log annually to track emerging LEP populations that may need translation of key documents;
• Reviewing the LEP Plan when census updates are released; • Seeking advice from community groups representing LEP populations regarding the best ways to communicate; and
• Meeting upon request with groups representing other LEP populations.

Training Employees
Federal guidance states that all employees in public contact positions should be properly trained. In the case of NTS, the most important staff training is for Customer Service Representatives. Most representatives are bilingual in English and Spanish.

The following training is provided to Customer Service Representatives:
• Information on the NTS Title VI Procedures and LEP responsibilities. • Use of Language Identification Flashcards.
• Documentation of language assistance requests.
• How to handle a potential Title VI/LEP complaint.

Transit operators also receive Title VI training as part of the onboarding procedure. The training includes basic information about Title VI as well as a discussion of public notices, complaint procedures, cultural Title VI Program Update FY 2024 21
sensitivity, linguistic considerations, overcoming barriers, effective communication, and language assistance. It also includes multiple interaction scenarios for review and discussion.

Summary of LEP Plan Actions
NTS will take the following actions as a result of this review of LEP populations:

1. Translate vital documents into Spanish, Korean, Chinese, Tagalog, and Vietnamese. Vital documents include:
• Title VI notice
• Title VI complaint procedures
• Title VI complaint forms
• Application for eligibility for NTS Senior and Disabled Transit • Application for TaxiCard program
• Route schedules
• Notice advising LEP individuals of free language assistance • All service and fare change notifications
All of the vital documents noted above shall be translated and made available within nine months of the City’s formal adoption of its Title VI Program.

2. Explore the possibility of sharing language resources with Metro. Specifically, this would address forwarding calls NTS receives in languages other than Spanish to Metro customer information and of linking its website with the Metro website for customers who do not speak Spanish or English well. Since Metro provides extensive service within the NTS service area, this is a cost-effective means to provide complete transit information for customers who do not speak Spanish or English.

3. Expand outreach efforts to LEP populations within the NTS service area, working through the City, Metro, the Gateway Cities Council of Governments, and community organizations.

4. Monitor the LEP Plan by tracking the number of contacts with LEP persons and how the needs of LEP persons are being met, and the costs involved in obtaining and providing language assistance resources.

5. Provide staff training.

Title VI Program Update FY 2024 22
Information Regarding the Racial Breakdown of Transit-related Policy Boards or Committees
The City of Norwalk’s Planning Commission, Senior Citizens Commission, and Social Services Commission consider transit issues on occasion. All Commission members are appointed by City Council members.

Interested residents can complete an online application to express interest in serving on any of the City’s advisory bodies. While this form is only available in English, the link to apply is translated along with the rest of the information on the City’s advisory bodies through the Google Translate widget. Appendix E provides information on the racial breakdown of these commissions.

Subrecipients
Norwalk Transit System has no subrecipients.

Equity Analysis
A Title VI Equity Analysis is required during the planning stage, for facilities for bus storage or maintenance or transit operations centers, “with regard to where a project is located or sited to ensure the location is selected without regard to race, color, or national origin.” NTS has not identified a site or location for a new facility, nor has there been a new facility constructed during the period covered by this program update.

Documentation of Council Actions to Title VI
See Appendix G.

Service Standards
Federal Title VI guidelines require all fixed-route transit providers to set service standards and policies for each fixed-route mode operated to guard against discriminatory service design or operations decisions.

These standards and policies must address how service is distributed across the transit system, and must ensure that the manner of the distribution affords users access to these assets.

NTS described transit performance standards for its fixed-route bus network in its previous Title VI update, including added factors such as on-time performance, and service availability.

Vehicle Load
NTS has established a maximum load standard as 1.5 or 150% of seated capacity. Loads greater than this should be of short duration (five stops or fewer). NTS examines its peak loads most closely during its triennial line-by-line analysis, when a complete ride check provides updated information on loads throughout the network on all days. NTS also monitors peak loads on an ad-hoc basis in response to Title VI Program Update FY 2024 23
operator input or passenger complaints. NTS reviews passenger loads when making schedule adjustments to improve on-time performance.

Vehicle Headway
Service demand, scheduling constraints, fiscal constraints, and capital resources are all considered when setting headways. The maximum vehicle headway for NTS routes is 90 minutes, with more frequent service provided according to passenger demand. Current vehicle headways are as follows:

Route Weekday Headway Weekend Headway
1 37 minutes 50 minutes
2 37 minutes 74 minutes
3 60 minutes no service
4 37 minutes 50 minutes
5 45 minutes no service
7 60 minutes 60 minutes (Sat)
On-Time Performance
The 2012 Comprehensive Operational Analysis for NTS reported on-time performance for all routes on all days at 64 percent. On-time performance was measured as departing from a timepoint no more than one minute earlier and no more than five minutes later than the published departure time. When measured at all timepoints throughout the system, a “typical” on-time performance is in the high 60s to lower 70s in terms of percentage of all trips, due to the vagaries of traffic (accidents, construction) and the spillover effect of major delays. At the time of the prior Title VI Program Update, NTS proposed a near-term goal of 70 percent on-time performance. NTS had intended to complete an updated Comprehensive Operational Analysis in FY 2023/24, but received no bids, and the project will be re-let in 2024. Modest changes were made to the routes in January 2024 in an effort to improve on-time performance. More significant changes, as well as any changes to the on-time performance standard, will be addressed in that study.

Service Availability
Service availability is a general measure of the distribution of routes within a transit provider’s service area. NTS’ service area extends well beyond the City of Norwalk, and many other transit operators provide service within this area. NTS proposes a standard that considers even distribution of service such that 75 percent of residents of the City of Norwalk have access to fixed route bus service within a one-quarter mile walking distance from their residence and 95 percent have access within one-half mile. Because Metro service complements NTS service, the NTS will consider both services when setting this performance standard. As shown in Exhibit 9, 100 percent of Norwalk residents have a fixed route within one-half mile of their residence.

Title VI Program Update FY 2024 24
Exhibit 9
City of Norwalk population with NTS route overlay

Title VI Program Update FY 2024 25
Service Policies
FTA guidance requires fixed-route transit providers to develop a policy for the equitable distribution of transit amenities and for vehicle assignment by route. The following service policies are proposed for Norwalk Transit System.

Distribution of Transit Amenities
NTS locates bus stops and provides and maintains benches, shelters, signage, and trash receptacles at these bus stops in close coordination with the local jurisdictions (municipalities or county). Installation of transit amenities along bus routes are based on numerous factors including the number of passenger boardings at stops along those routes. The NTS policy regarding distribution of transit amenities categorizes stops into three tiers:
• Tier 1 bus stops typically have 25 or fewer boardings per weekday. Amenities include bench seating, signage with lighting, and trash receptacle.
• Tier 2 bus stops typically have between 25 and 50 boardings per weekday. Tier 2 bus stops have Tier 1 amenities plus passenger shelter structures.
• Tier 3 (“Landmark”) bus stops typically have over 50 boardings per weekday. Landmark bus stops have Tier 2 amenities along with high visibility, themed or architecturally designed improvements that will be constructed at prominent locations in the City of Norwalk.

Due to the COVID-19 pandemic, ridership and typical boardings have been affected. NTS is continuing to evaluate how this impacts its bus stop development.

Vehicle Assignment
Fixed-route vehicles are randomly assigned from one location. Bus assignments take into account the operating characteristics of buses of various lengths, which are matched to the operating characteristics of the route. Routes with lower ridership are assigned smaller buses. Some routes requiring tight turns on narrow streets may need to be operated with smaller buses. Bus assignments are also rotated to allow for vehicle maintenance to occur. NTS’ fleet has an average age of 8.15 years as of 2024. Twenty vehicles are used in peak service and 14 are used as spares. The complete 34-bus inventory is shown in Exhibit 10.

Title VI Program Update FY 2024 26
Exhibit 10
Bus Inventory – Norwalk Transit System
# of Buses Manufacturer Model Year Size Fuel Type
1 New Flyer Low Floor 2009 41-foot Hybrid
2 New Flyer Low Floor 2010 35-foot Hybrid
2 Gillig Low Floor 2012 40-foot CNG
12 Gillig Low Floor 2013 40-foot CNG
4 Gillig Low Floor 2016 40-foot CNG
2 Gillig Low Floor 2017 40-foot CNG
1 Gillig Low Floor 2018 40-foot CNG
4 Gillig Low-Floor 2021 40-foot BEB
4 Gillig Low-Floor 2021 40-foot CNG
2 Gillig Low-Floor 2023 40-foot BEB
Title VI Program Update FY 2024 27
Appendix A Norwalk Transit System’s Title VI Statement of Policy Date: January 5, 2021
TO: Charlene Lee Lorenzo – FTA Los Angeles Metropolitan Office Director Nicholas Sun – Acting FTA Regional Civil Rights Officer FROM: James C. Parker – Norwalk Transit System Executive Director of Regional Transportation SUBJECT: Civil Rights Reporting Policy
Delegated Authority to Title VI Coordinator
Disadvantaged Business Enterprise Reporting Manager
Employee Civil Rights Manager
As the Director of Norwalk Transit System (NTS), I want to assure you of my commitment to making sure that NTS is prepared to address concerns, issues, and complaints related to civil rights. I have established the following reporting policy to ensure that we are best able to respond to any of these needs should they arise in any of NTS’s transportation programs.

If there is a concern/complaint or issue that needs to be brought to my attention, whether internal to NTS or through our external partners, customers or contractors, I have designated the Title VI Coordinator, Disadvantaged Business Enterprise Manager, and the Employee Civil Rights Manager to have direct and unfettered access to contact and/or meet with me. This authority means that under this policy, these designated officials need not obtain any other organizational or managerial approval and will have the full support of my staff to work directly with me to address civil rights matters.

This declaration of designated authority speaks strongly to the high priority that NTS places on ensuring the rights of those in protected classes, and those that comprise our most vulnerable populations, are not discriminated against in any way. This policy statement is consistent with provisions contained in 23 CFR 200.9(b)(1), 49 CFR 26.25, and 29 CFR 1614.102(b)(4).

Title VI Program Update FY 2024 28
Appendix B: Norwalk Transit System’s Title VI Complaint Procedures and Complaint Forms (English, Spanish, Chinese, & Korean)
Guidance for Filing an Administrative Complaint under
Title VI of the Civil Rights Act of 1964
Title VI is the portion of the 1964 Civil Rights Act that bans discrimination on the basis of race, color, and national origin in programs and activities that receive federal funds or other forms of federal financial assistance. Specifically, Title VI provides that “[n]o person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” 42 U.S.C. § 2000d. If you believe that you are excluded from participation in, denied the benefits of, or subjected to discrimination under any program that receives federal financial assistance, you may file a Title VI complaint with the office of civil rights at the federal agency that provided the financial assistance.

Who Can File a Complaint?
Title VI prohibits discrimination against “person[s].” One need not be a citizen of the United States to be protected by the statute.

Information to Include
In your Title VI complaint to the federal agency, you should include:

1. Your contact information (e.g., phone number, address). a. If you are filing on behalf of another person, include your name and contact information, and your relation to that person.

2. The recipient of federal financial assistance that allegedly committed the discriminatory act. a. (e.g., Department of Transportation).

3. A description of the alleged discriminatory conduct including dates. a. (e.g.).

4. A description of how that alleged discriminatory act has the effect of causing a specific adverse impact.
a. An adverse impact is a negative natural consequence of the alleged discriminatory act b. (e.g.).

5. A description of how that adverse impact disparately affects an individual or group on the basis one of the categories protected by Title VI (i.e., race, color, or national origin). a. Disparity is the comparison of the adverse impacts on the protected class with a non- protected class. An allegation of disparity is a necessary component of the complaint. b. (e.g.).

6. A description of any possible retaliation you may have suffered (if any) for complaining about the alleged discrimination.
a. Retaliation refers to any adverse action taken by the entity because you alleged discrimination.
b. (e.g.).

7. The complaint must be signed and dated.

Title VI Program Update FY 2024 29
The complaint should be filed (received) in the federal agency’s office for civil rights within 180 days of the discriminatory conduct, although the agency may exercise its discretion and accept a complaint filed later in time. It is best to file within the 180-day time period.

You may submit this form in person at the address below, or mail this form to:

City of Norwalk
Norwalk Transit System
Title VI Coordinator
12650 E. Imperial Highway
Norwalk, CA 90650
In addition to the Title VI Complaint process at Norwalk Transit System, you may file a Title VI transit related complaint with the:

U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission Street, Suite 1650
San Francisco, California 94105-1839
Title VI Program Update FY 2024 30
Norwalk Transit System’s Title VI Complaint Form
Background
Recipients must create and make available a Title VI Complaint Form for use by customers who wish to file a Title VI complaint. The complaint form shall be available on the recipient’s website. A recipient’s Title VI Complaint Form shall specify the three classes protected by Title VI—race, color, and national origin—and allow the complainant to select one or more of those protected classes as the basis/bases for discrimination. The Title VI Complaint Form is a vital document. If any of the Limited English Proficient (LEP) populations in your service area meet the Safe Harbor threshold (see Chapter III), then the procedure should be provided in English and in any other language(s) spoken by LEP populations that meet the Safe Harbor Threshold.

Section I:

Name:

Address:

Telephone (Home): Telephone (Work):

Electronic Mail Address:

Large Print Audio TapeAccessible Format
Requirements?
TDD Other
Section II:

Are you filing this complaint on your own behalf? Yes* No *If you answered "yes" to this question, go to Section III.

If not, please supply the name and relationship of the person for whom you are complaining:

Please explain why you have filed for a third party:

Please confirm that you have obtained the permission of the aggrieved party if you are filing on behalf of a third party.

Yes No
Section III:

I believe the discrimination I experienced was based on (check all that apply):
[ ] Race [ ] Color [ ] National Origin
Date of Alleged Discrimination (Month, Day, Year): __________ Explain as clearly as possible what happened and why you believe you were discriminated against. Describe all persons who were involved. Include the name and contact information of the person(s) who discriminated against you (if known) as well as names and contact information of any witnesses. If more space is needed, please use the back of this form.
______________________________________________________________________________ ______________________________________________________________________________ Title VI Program Update FY 2024 31
Section IV
Have you previously filed a Title VI complaint with this agency? Yes No Section V
Have you filed this complaint with any other Federal, State, or local agency, or with any Federal or State court? [ ] Yes [ ] No
If yes, check all that apply:
[ ] Federal Agency:
[ ] Federal Court [ ] State Agency
[ ] State Court [ ] Local Agency
Please provide information about a contact person at the agency/court where the complaint was filed.

Name:

Title:

Agency:

Address:

Telephone:

Section VI
Name of agency complaint is against:

Contact person:

Title:

Telephone number:

You may attach any written materials or other information that you think is relevant to your complaint.

Signature and date required below
_____________________________________ ________________________ Signature Date
Please submit this form in person at the address below, or mail this form to:

City of Norwalk
Norwalk Transit System
Title VI Coordinator
12650 E. Imperial Highway
Norwalk, CA 90650
Title VI Program Update FY 2024 32
Guía para presentar un reclamo administrativo en virtud del Título VI de la Ley de Derechos Civiles de 1964
El Título VI es la parte de la Ley de Derechos Civiles de 1964 que prohíbe la discriminación por motivos de raza, color y nacionalidad en programas y actividades que reciben fondos federales u otras formas de ayuda financiera federal. En particular, el Título VI estipula que a “[n]inguna persona en los Estados Unidos, debido a su raza, color o nacionalidad, se la discrimine o excluya de participar en cualquier programa o actividad que recibe ayuda financiera federal, ni se le nieguen sus beneficios”. Sección 2000d del Código 42 de los Estados Unidos. Si considera que se lo discrimina o excluye de participar en cualquier programa que recibe ayuda financiera federal, o se le niegan sus beneficios, puede presentar un reclamo en virtud del Título VI ante la oficina de derechos civiles de la agencia federal que proporcionó la ayuda financiera.
¿Quién puede presentar un reclamo?
El Título VI prohíbe la discriminación de “persona[s].” No es necesario ser ciudadano de los Estados Unidos para recibir la protección del estatuto.

Información que incluir
En su reclamo en virtud del Título VI ante la agencia federal, debe incluir:

1. Su información de contacto (p. ej., número de teléfono, dirección).

1. Si presenta el reclamo en nombre de otra persona, incluya su nombre e información de contacto y su relación con dicha persona.

2. Beneficiario de ayuda financiera federal que presuntamente cometió el acto discriminatorio. a. (P. ej., Departamento de Transporte).

3. Una descripción de la presunta conducta discriminatoria, con fechas incluidas. a. (Ejemplo).

4. Una descripción de cómo dicho presunto acto discriminatorio provoca un impacto adverso específico.
a. Un impacto adverso es una consecuencia negativa natural del presunto acto discriminatorio.
b. (Ejemplo).

5. Una descripción de cómo ese impacto adverso afecta de forma dispar a una persona grupo en virtud de una de las categorías protegidas por el Título VI (es decir, raza, color o nacionalidad). c. Disparidad es la comparación de los impactos adversos en la clase protegida frente a una clase no protegida. Una presunción de disparidad es un componente necesario del reclamo.
d. (Ejemplo).

6. Una descripción de cualquier posible represalia que pudo haber sufrido (si la hubiera) por reclamar a raíz de la presunta discriminación.
a. Represalia se refiere a cualquier acción adversa tomada por la entidad a raíz de su denuncia de discriminación.
b. (Ejemplo).

7. El reclamo debe estar firmado y fechado.

El reclamo debe presentarse (recibirse) en la oficina de derechos civiles de la agencia federal dentro de los 180 días posteriores a la conducta discriminatoria, aunque la agencia podría ejercer su discreción y aceptar un reclamo presentado con posterioridad. Lo mejor es presentarlo dentro del período de 180 días.

Title VI Program Update FY 2024 33
Puede presentar este formulario personalmente en la dirección que se indica a continuación, o enviarlo por correo a:

City of Norwalk
Norwalk Transit System
Title VI Coordinator
12650 E. Imperial Highway
Norwalk, CA 90650
Además del proceso de reclamo del Título VI en el Sistema de Tránsito de Norwalk, puede presentar un reclamo relacionado con el tránsito en virtud del Título VI ante el siguiente departamento:

U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission Street, Suite 1650
San Francisco, California 94105-1839
Title VI Program Update FY 2024 34

Title VI Program Update FY 2024 35

Title VI Program Update FY 2024 36
根據
《1964 年公民權利法案》 (Civil Rights Act of 1964) 第 VI 篇所訂立提出行政投訴的指南 第 VI 篇是《1964 年公民權利法案》的一部分，明令禁止在獲得聯邦資金或其他形式聯 邦財
政援助的計畫及活動中，基於種族、膚色與國籍予以歧視的行為。具體而言，第 VI 篇指出「
在美國境內，任何獲得聯邦財政援助的計畫或活動皆『不』得基於種族、膚色與 國籍而不允許
任何人參與、拒絕向其提供福利，或予以歧視」 42 U.S.C. § 2000d 。若您 認為自己在任何獲得
聯邦財政援助的計畫中遭到排除參與、拒絕福利，或受到歧視，得向 提供財政援助之聯邦機構
的公民權利辦公室 (office of civil rights) 提出第 VI 篇的投訴。
誰可以提出投訴？
第 VI 篇明令禁止歧視「任何人」。非美國國民也受到該法規的保護。
應提供的資訊
在向聯邦機構提出第 VI 篇投訴時，您應提供以下資訊：

1.您的聯絡資訊 (例如電話號碼與地址)。
a.若您代表他人提出申請，請提供您的姓名與聯絡資訊，以及您與此人的關係。

2.所宣稱犯下歧視行為之聯邦財政援助的領受人。
a. (例如交通部 (Department of Transportation))。

3.說明所宣稱歧視行為及其日期。
a. (例如)。

4.說明所宣稱歧視行為導致特定不利影響的方式。
a.不利影響是所宣稱歧視行為的負面自然結
b. (例如)。

5.說明不利影響對如何影響第 VI 篇所保護特定類別 (例如種族、膚色或國籍) 的個 人
或團體。
a.所謂不公平係指對「受保護的類別」與「未受保護的類別」造成不利影響 的
比較。不公平主張為投訴的必要組成部分。
b. (例如)。

6.說明您可能因針對所宣稱歧視提出投訴而遭受的任何可能報復 (若有)。
a.報復係指本機構基於您宣稱受到歧視而採取的任何不利行為。
b. (例如)。

7.投訴書必須簽名並標註日期。
Title VI Program Update FY 2024 37
投訴應於歧視行為發生後的 180 天內在該聯邦機構的公民權利辦公室進行提出 (送達)，惟 機構可
能會行使其酌量權，接受此期限之後所提出的投訴。建議您在 180 天內提出投訴。
您可以親自將此表格提交或郵寄至下方地址：
City of Norwalk
Norwalk Transit System
Title VI Coordinator
12650 E. Imperial Highway
Norwalk, CA 90650
除了向 Norwalk 運輸系統 (Norwalk Transit System) 提出第 VI 篇投訴外，您還可以將第 VI 篇運輸相關投訴提交至：
U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission Street, Suite 1650
San Francisco, California 94105-1839
Title VI Program Update FY 2024 38

Title VI Program Update FY 2024 39

Title VI Program Update FY 2024 40

Title VI Program Update FY 2024 41
1964 년 Civil Rights Act(공민권법) 제 6 장(Title VI)에 따른
이의 신청 안내
제 6 장은 연방 자금 또는 기타 형태의 연방 금융 지원을 받는 프로그램 및 활동에서 인종, 피부
색 및 출신 국가에 따른 차별을 금지하는 1964 년 공민권법의 일부입니다. 특히, 제 6 장은
“미국에 있는 누구도 인종, 피부색 또는 출신 국가를 근거로 연방 금융 지원을 받는 모든 프로
그램 또는 활동의 참여를 배제당하거나, 혜택을 받지 못하거나 혹은 차별의 대상이 되어서는 안
된다”고 42 U.S.C. § 2000d 에 규정합니다. 연방 금융 지원을 받는 모든 프로그램 참여를 배 제당하거나, 혜택을 받지 못하거나 혹은 차별의 대상이 되었다고 간주하는 경우, 금융 지원을 제
공한 연방 기관 소속 민권담당국(Office for Civil Rights)에 제 6 장에 따른 이의를 제기할 수 있습 니다.
누가 이의를 제기할 수 있나요?
제 6 장은 “사람(들)”의 차별을 금지합니다. 법령의 보호를 받는 사람이 미국 시민이어야 할 필요는 없습니다.
포함해야 하는 정보
연방 기관에 제기하는 제 6 장 이의는 다음 내용을 포함해야 합니다.

1. 귀하의 연락처 정보(예: 전화번호, 주소)
a. 다른 사람을 대신하여 이의를 제기하는 경우, 귀하의 성함, 연락처 정보 및 이의
제기 신청자와의 관계를 포함해 주십시오.

2. 차별 행위를 저지른 혐의가 있는 연방 금융 지원 수령자
a. (예: 교통부(Department of Transportation))

3. 차별 행위를 저지른 날짜를 비롯해 혐의와 관련된 설명
a. (예:).

4. 명시된 부정적 효과를 초래하는 데 차별 행위 혐의가 어떻게 영향을 미쳤는지 설명
a. 부정적 효과란 차별 행위 혐의로 인한 자연스럽게 발생한 부정적 결과를 말합니
다.
b. (예:).

Title VI Program Update FFY 2024 42

5. 제 6 장이 보호하는 범위(예: 인종, 피부색 또는 출신 국가)를 근거로, 부정적
결과가 개인 또는 집단에게 차별적인 영향을 미쳤는지 설명
a. 차별이란 보호받는 계층과 보호받지 못하는 계층 사이에서 발생하는 부정적 결
과의 비교를 말합니다. 차별 혐의는 이의 제기의 필수 구성 요소입니다.
b. (예:).

6. 차별 혐의에 이의를 제기함으로서 당할 소지가 있는 모든 보복 조치(해당하는 경우)
의 설명
a. 차별 혐의 제기에 따라 독립체가 취한 부정적 행위와 관련된 보복 조치 내용
b. (예:).

7. 이의 신청서에 서명하고 날짜를 기입해야 합니다.
기관에서 재량권을 행사하고 제기한 이의를 나중에 수리한다고 하더라도, 차별 행위 발생 후 180
일 내에 연방 기관 소속 민권담당국에 이의를 제기하고, 기관에서 이를 수령해야 합니다. 180 일
기간 내에 제기하는 것이 가장 좋습니다.
아래의 주소로 직접 방문하거나, 이 양식을 우편으로 송부할 수 있습니다.

City of Norwalk
Norwalk Transit System
Title VI Coordinator
12650 E. Imperial Highway
Norwalk, CA 90650
Norwalk Transit System 을 대상으로 하는 제 6 장 이의 제기 절차 진행에 더불어, 다음 주소로 제 6 장 교통 관련 이의를 제기할 수 있습니다.

U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission Street, Suite 1650
San Francisco, California 94105-1839
Title VI Program Update FY 2024 43

Title VI Program Update FY 2024 44

Title VI Program Update FY 2024 45

Title VI Program Update FY 2024 46
Appendix C: Norwalk Transit System Log of Title VI Investigations, Lawsuits, and Complaints
Background
All recipients shall prepare and maintain a list of any of the following that allege discrimination on the basis of race, color, or national origin:
• Active investigations conducted by FTA and entities other than FTA; • Lawsuits; and
• Complaints naming the recipient.

This list shall include the date that the transit-related Title VI investigation, lawsuit, or complaint was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the recipient in response, or final findings related to the investigation, lawsuit, or complaint. This list shall be included in the Title VI Program submitted to FTA every three years.

List of Investigations, Lawsuits and Complaints
Date
(Month, Day,
Year)
Summary
(include basis of
complaint: race,
color, or national
origin)
Status Action(s) Taken
Investigations NONE NONE NONE NONE

1. 2.

Lawsuits NONE NONE NONE NONE

1. 2.

Complaints NONE NONE NONE NONE

1. 2.

Title VI Program Update FY 2024 47
Appendix D: Table Depicting Minority Representation on Committees and Councils Selected by the Recipient
Background
Recipients that have transit-related, non-elected planning boards, advisory councils or committees, or similar bodies, the membership of which is selected by the recipient, must provide a table depicting the membership of those committees broken down by race, and a description of efforts made to encourage the participation of minorities on such committees.

The City’s Planning Commission, Senior Citizens Commission, and Social Services Commission may consider transit issues periodically.

Body Caucasian
Hispanic or
Latino of
Any Race
Black or
African
American
Asian
Native
Hawaiian
or Pacific
Islander
American
Indian and
Alaska
Native
Some
Other
Race
Two or
More
Races
Population 27.4% 69.4% 4.5% 13.4% 0.7% 1.7% 39.5% 12.8% Planning
Commission 40.0% 60.0%
Senior Citizens
Commission 50.0% 50.0%
Social Services
Commission 60.0% 40.0%
Population Data from U.S. Census Bureau’s American Community Survey, 2022 Five-Year Estimates, for the City of Norwalk. (Note that the City does not identify members of committees, commissions, and councils by race or ethnicity. Percentages in this table are estimates based on surnames of members)
Title VI Program Update FY 2024 48
Appendix E: LEP & Minority Populations in NTS Service Area by Census Tract American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 3,424 4,096 4,245 6,296 4,587 2,280 6,828 5,668 1,735 4,148 4,494 4,744 2,999 4,140 5,204 Total Percent LEP 16.6% 20.7% 29.4% 23.6% 38.5% 47.9% 50.7% 40.9% 50.3% 40.2% 52.9% 44.2% 29.7% 40.0% 45.8% Speak only English 1,170 1,576 1,197 2,368 785 187 987 940 281 704 353 691 1,194 563 591 Spanish: 2,070 1,952 2,024 2,622 2,690 1,230 2,922 3,096 973 2,294 2,862 3,012 1,248 3,088 3,723 Speak English "very well" 1,590 1,335 1,515 2,029 1,691 852 1,508 1,754 493 1,632 1,374 1,750 727 1,859 1,841 Speak English less than "very well" 480 617 509 593 999 378 1,414 1,342 480 662 1,488 1,262 521 1,229 1,882 French, Haitian, or Cajun: 0 0 14 44 0 6 0 34 0 0 0 0 0 0 0 Speak English "very well" 0 0 14 44 0 6 0 20 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 14 0 0 0 0 0 0 0 German or other West Germanic languages: 0 0 7 0 10 0 0 25 0 0 0 0 0 0 0 Speak English "very well" 0 0 0 0 10 0 0 25 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 Russian, Polish, or other Slavic languages: 0 5 18 0 0 0 27 0 0 7 0 0 0 0 0 Speak English "very well" 0 5 0 0 0 0 14 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 18 0 0 0 13 0 0 7 0 0 0 0 0 Other Indo-European languages: 27 123 13 23 0 0 63 102 0 4 11 0 12 0 0 Speak English "very well" 27 77 0 13 0 0 6 61 0 0 0 0 6 0 0 Speak English less than "very well" 0 46 13 10 0 0 57 41 0 4 11 0 6 0 0 Korean: 0 5 0 30 22 2 0 0 0 8 0 44 22 69 7
Speak English "very well" 0 5 0 0 22 0 0 0 0 0 0 31 11 39 7 Speak English less than "very well" 0 0 0 30 0 2 0 0 0 8 0 13 11 30 0 Chinese (incl. Mandarin, Cantonese): 93 241 626 1,005 676 758 1,567 1,030 388 638 624 694 315 274 377 Speak English "very well" 33 201 66 273 177 111 367 352 42 117 146 23 60 7 133 Speak English less than "very well" 60 40 560 732 499 647 1,200 678 346 521 478 671 255 267 244 Vietnamese: 0 84 40 48 205 92 1,183 270 47 258 618 303 136 146 342 Speak English "very well" 0 38 19 0 86 26 408 110 0 23 231 150 37 14 154 Speak English less than "very well" 0 46 21 48 119 66 775 160 47 235 387 153 99 132 188 Tagalog (incl. Filipino): 57 77 294 47 44 5 25 87 21 5 0 0 41 0 64 Speak English "very well" 29 0 188 46 20 5 25 73 21 5 0 0 41 0 52 Speak English less than "very well" 28 77 106 1 24 0 0 14 0 0 0 0 0 0 12 Other Asian and Pacific Island languages: 7 33 12 109 149 0 54 84 0 98 12 0 9 0 100 Speak English "very well" 7 10 0 35 26 0 54 17 0 0 0 0 9 0 41 Speak English less than "very well" 0 23 12 74 123 0 0 67 0 98 12 0 0 0 59 Arabic: 0 0 0 0 0 0 0 0 10 0 0 0 0 0 0
Speak English "very well" 0 0 0 0 0 0 0 0 10 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Other and unspecified languages: 0 0 0 0 6 0 0 0 15 132 14 0 22 0 0 Speak English "very well" 0 0 0 0 6 0 0 0 15 0 14 0 22 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 132 0 0 0 0 0

RACE/MINORITY
Total Population 3,589 4,502 4,467 6,606 4,808 2,401 7,149 5,981 1,867 4,320 4,627 5,141 3,181 4,660 5,556 Total Percent Minority 93.0% 92.9% 90.8% 79.2% 96.0% 99.6% 98.1% 95.8% 99.1% 95.9% 96.5% 98.5% 96.5% 99.5% 95.3% White alone 1,059 1,228 1,003 2,687 1,218 541 1,146 870 334 1,237 679 1,214 1,006 873 1,670 Black or African American alone 125 8 6 42 0 0 0 29 0 36 34 20 30 8 27 American Indian and Alaska Native alone 29 0 10 182 33 47 17 132 15 284 21 0 14 248 165 Asian alone 270 681 1,197 1,516 1,286 930 3,165 1,779 671 1,141 1,284 1,161 629 541 1,004 Native Hawaiian/Other Pacific Islander alone 0 0 6 0 7 6 54 102 0 0 0 0 0 0 22 Some other race 1,579 1,262 1,946 1,477 1,053 489 2,515 2,202 661 583 2,410 2,462 981 2,506 1,722 Two or more races 527 1,323 299 702 1,211 388 252 867 186 1,039 199 284 521 484 946 Hispanic or Latino of any race 2,921 3,443 2,850 3,687 3,347 1,456 3,786 3,739 1,165 2,967 3,086 3,904 2,402 3,931 4,203 4332 4333.02 4333.04 4334.02 4334.03 4338.034083.02 4083.03 4084.01 4084.02 4327 4331.034328.01 4338.04 4339.01 Title VI Program Update FY 2024 49
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 4,541 3,687 2,902 2,804 3,395 4,723 2,891 4,322 4,865 2,908 4,241 2,891 1,937 5,150 3,193 Total Percent LEP 35.5% 38.2% 40.6% 3.3% 22.0% 22.8% 17.8% 11.1% 9.4% 9.6% 9.9% 16.2% 7.0% 9.0% 16.6% Speak only English 860 627 367 1,837 1,234 1,823 742 2,072 2,647 1,900 2,361 1,276 1,202 3,107 1,764 Spanish: 3,358 2,658 2,002 735 1,970 2,897 2,109 1,931 2,009 984 1,823 1,567 500 1,771 1,226 Speak English "very well" 2,007 1,531 1,259 643 1,272 1,821 1,622 1,534 1,633 709 1,438 1,110 411 1,363 803 Speak English less than "very well" 1,351 1,127 743 92 698 1,076 487 397 376 275 385 457 89 408 423 French, Haitian, or Cajun: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 11 Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 11 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 German or other West Germanic languages: 0 0 0 0 0 0 0 10 0 0 23 10 0 0 45 Speak English "very well" 0 0 0 0 0 0 0 10 0 0 12 0 0 0 45 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 11 10 0 0 0 Russian, Polish, or other Slavic languages: 0 0 0 10 13 0 0 0 0 0 0 0 4 0 0 Speak English "very well" 0 0 0 10 13 0 0 0 0 0 0 0 4 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Other Indo-European languages: 0 0 0 168 0 0 0 0 48 9 0 0 173 116 27 Speak English "very well" 0 0 0 168 0 0 0 0 48 4 0 0 145 59 18 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 5 0 0 28 57 9 Korean: 0 0 9 0 0 0 0 9 0 0 0 0 0 0 13
Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 Speak English less than "very well" 0 0 9 0 0 0 0 9 0 0 0 0 0 0 5 Chinese (incl. Mandarin, Cantonese): 209 178 352 31 50 0 0 47 29 15 22 0 10 0 74 Speak English "very well" 25 52 32 31 0 0 0 42 12 15 0 0 0 0 0 Speak English less than "very well" 184 126 320 0 50 0 0 5 17 0 22 0 10 0 74 Vietnamese: 97 190 114 0 0 0 0 49 0 0 0 0 0 0 0
Speak English "very well" 20 41 24 0 0 0 0 25 0 0 0 0 0 0 0 Speak English less than "very well" 77 149 90 0 0 0 0 24 0 0 0 0 0 0 0 Tagalog (incl. Filipino): 0 24 25 17 115 0 12 204 118 0 0 38 9 117 15 Speak English "very well" 0 24 8 17 115 0 12 158 67 0 0 38 9 117 15 Speak English less than "very well" 0 0 17 0 0 0 0 46 51 0 0 0 0 0 0 Other Asian and Pacific Island languages: 0 10 33 6 13 0 0 0 14 0 0 0 34 31 18 Speak English "very well" 0 5 33 6 13 0 0 0 0 0 0 0 26 31 0 Speak English less than "very well" 0 5 0 0 0 0 0 0 14 0 0 0 8 0 18 Arabic: 0 0 0 0 0 0 28 0 0 0 12 0 5 0 0
Speak English "very well" 0 0 0 0 0 0 0 0 0 0 12 0 5 0 0 Speak English less than "very well" 0 0 0 0 0 0 28 0 0 0 0 0 0 0 0 Other and unspecified languages: 17 0 0 0 0 3 0 0 0 0 0 0 0 8 0 Speak English "very well" 17 0 0 0 0 3 0 0 0 0 0 0 0 8 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

RACE/MINORITY
Total Population 5,146 3,886 3,109 2,870 3,497 5,149 3,110 4,469 5,134 3,067 4,425 3,093 2,022 5,517 3,395 Total Percent Minority 97.9% 98.4% 97.3% 74.0% 96.6% -390.0% 96.7% 88.4% 88.0% 74.4% 77.9% 91.2% 65.9% 84.8% 82.6% White alone 1,391 1,301 538 1,211 1,394 2,629 627 1,466 1,418 1,269 2,095 918 988 1,707 872 Black or African American alone 19 27 39 46 5 8 0 0 12 0 28 56 32 80 50 American Indian and Alaska Native alone 173 21 19 17 130 70 157 0 174 150 96 85 11 383 26 Asian alone 389 424 552 386 259 26 18 358 213 73 222 50 154 177 232 Native Hawaiian/Other Pacific Islander alone 0 0 0 0 0 0 0 0 0 0 3 0 0 24 0 Some other race 2,410 1,746 1,240 641 1,249 1,799 1,730 1,981 2,498 1,064 1,092 1,714 555 2,792 1,977 Two or more races 764 367 721 569 460 617 578 664 819 511 889 270 282 354 238 Hispanic or Latino of any race 4,563 3,367 2,433 1,544 3,095 4,862 2,955 3,570 3,863 2,138 3,219 2,568 1,095 4,007 2,489 5004.03 5008 5010.01 5010.02 5012 5013.014339.03 4340.03 4340.04 5003 5013.02 5014 5015.01 5015.03 5015.04 Title VI Program Update FY 2024 50
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 6,666 3,170 4,534 2,104 2,536 3,875 4,731 6,608 7,775 3,109 3,752 6,828 6,116 5,573 5,314 Total Percent LEP 7.0% 4.0% 14.1% 18.3% 14.2% 20.7% 14.1% 15.4% 24.1% 18.3% 19.0% 19.3% 14.2% 15.9% 26.2% Speak only English 4,870 2,023 2,425 849 1,026 1,225 2,361 2,723 1,718 1,438 1,595 3,205 3,087 2,178 1,407 Spanish: 1,157 1,012 2,090 1,220 1,482 2,473 2,150 3,769 6,013 1,634 2,137 3,309 2,808 3,272 3,617 Speak English "very well" 974 907 1,457 834 1,133 1,760 1,597 2,766 4,146 1,065 1,443 2,070 2,069 2,423 2,302 Speak English less than "very well" 183 105 633 386 349 713 553 1,003 1,867 569 694 1,239 739 849 1,315 French, Haitian, or Cajun: 20 0 7 0 5 0 0 0 0 0 0 0 0 0 0 Speak English "very well" 20 0 7 0 5 0 0 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 German or other West Germanic languages: 61 0 0 0 0 0 0 8 5 0 0 0 0 0 0 Speak English "very well" 61 0 0 0 0 0 0 8 5 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Russian, Polish, or other Slavic languages: 14 6 0 0 16 13 23 0 0 0 0 0 18 0 0 Speak English "very well" 14 0 0 0 9 8 0 0 0 0 0 0 18 0 0 Speak English less than "very well" 0 6 0 0 7 5 23 0 0 0 0 0 0 0 0 Other Indo-European languages: 100 80 0 20 4 6 68 16 16 0 20 33 1 33 198 Speak English "very well" 63 80 0 20 0 6 52 16 16 0 0 33 0 23 142 Speak English less than "very well" 37 0 0 0 4 0 16 0 0 0 20 0 1 10 56 Korean: 0 0 0 0 0 37 79 0 0 0 0 7 78 6 45
Speak English "very well" 0 0 0 0 0 7 22 0 0 0 0 7 15 6 22 Speak English less than "very well" 0 0 0 0 0 30 57 0 0 0 0 0 63 0 23 Chinese (incl. Mandarin, Cantonese): 249 10 7 0 3 21 4 0 0 1 0 4 0 18 0 Speak English "very well" 63 10 7 0 3 20 0 0 0 1 0 4 0 18 0 Speak English less than "very well" 186 0 0 0 0 1 4 0 0 0 0 0 0 0 0 Vietnamese: 44 0 5 0 0 0 0 7 0 0 0 46 0 40 0
Speak English "very well" 15 0 0 0 0 0 0 7 0 0 0 46 0 29 0 Speak English less than "very well" 29 0 5 0 0 0 0 0 0 0 0 0 0 11 0 Tagalog (incl. Filipino): 0 6 0 12 0 52 31 85 18 25 0 76 60 0 31 Speak English "very well" 0 0 0 12 0 37 19 71 9 25 0 0 60 0 31 Speak English less than "very well" 0 6 0 0 0 15 12 14 9 0 0 76 0 0 0 Other Asian and Pacific Island languages: 57 33 0 3 0 0 0 0 0 11 0 0 64 0 7 Speak English "very well" 27 24 0 3 0 0 0 0 0 11 0 0 0 0 7 Speak English less than "very well" 30 9 0 0 0 0 0 0 0 0 0 0 64 0 0 Arabic: 84 0 0 0 0 0 0 0 0 0 0 0 0 26 0
Speak English "very well" 84 0 0 0 0 0 0 0 0 0 0 0 0 12 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 14 0 Other and unspecified languages: 10 0 0 0 0 48 15 0 5 0 0 148 0 0 9 Speak English "very well" 9 0 0 0 0 10 15 0 5 0 0 148 0 0 9 Speak English less than "very well" 1 0 0 0 0 38 0 0 0 0 0 0 0 0 0

RACE/MINORITY
Total Population 7,041 3,360 4,970 2,266 2,633 4,061 4,956 6,994 8,377 3,259 3,907 7,269 6,452 5,821 5,836 Total Percent Minority 69.2% 80.7% 86.7% 90.2% 90.6% 94.0% 85.1% 93.0% 93.6% 90.1% 96.9% 91.4% 86.1% 88.2% 95.1% White alone 3,952 1,308 1,219 552 606 750 1,452 2,242 1,820 989 1,097 2,468 2,116 2,642 1,168 Black or African American alone 82 214 52 65 24 87 77 23 314 175 3 217 0 19 240 American Indian and Alaska Native alone 121 56 84 0 45 95 22 152 6 14 413 113 324 104 249 Asian alone 528 156 40 38 11 147 295 177 25 49 36 208 280 106 431 Native Hawaiian/Other Pacific Islander alone 0 0 0 0 0 0 19 0 0 0 0 15 11 0 0 Some other race 1,292 1,252 2,793 1,339 1,615 2,783 1,949 3,393 5,547 1,473 1,359 2,926 2,759 1,509 2,996 Two or more races 1,066 374 782 272 332 199 1,142 1,007 665 559 999 1,322 962 1,441 752 Hispanic or Latino of any race 3,975 2,304 3,859 1,937 2,189 3,492 3,811 6,210 7,556 2,711 3,533 5,968 5,123 4,840 4,757 5018.02 5018.03 5018.04 5020.03 5020.04 50215016 5029.01 50305022 5023.03 5026.03 5026.04 5027 5028.01 Title VI Program Update FY 2024 51
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 2,278 3,257 3,593 4,227 4,150 3,930 5,085 2,495 3,463 5,053 2,196 4,992 5,082 5,332 4,661 Total Percent LEP 27.2% 13.7% 14.1% 14.1% 12.5% 20.6% 13.6% 14.1% 12.1% 19.6% 18.2% 11.6% 7.7% 10.0% 31.3% Speak only English 503 1,475 1,632 2,110 2,228 2,312 2,858 1,416 2,172 2,550 1,170 3,357 3,153 3,749 2,031 Spanish: 1,608 1,461 1,764 1,863 1,391 588 1,648 222 910 1,504 443 1,262 1,119 1,253 2,091 Speak English "very well" 1,054 1,146 1,327 1,413 1,151 421 1,162 185 651 995 371 876 888 806 935 Speak English less than "very well" 554 315 437 450 240 167 486 37 259 509 72 386 231 447 1,156 French, Haitian, or Cajun: 0 0 0 0 0 0 15 0 21 0 0 0 11 7 0 Speak English "very well" 0 0 0 0 0 0 15 0 21 0 0 0 11 7 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 German or other West Germanic languages: 0 0 0 0 0 0 26 37 14 0 22 0 2 0 0 Speak English "very well" 0 0 0 0 0 0 16 29 14 0 0 0 2 0 0 Speak English less than "very well" 0 0 0 0 0 0 10 8 0 0 22 0 0 0 0 Russian, Polish, or other Slavic languages: 0 0 33 17 5 0 0 25 0 23 0 19 11 0 0 Speak English "very well" 0 0 22 17 0 0 0 25 0 8 0 19 11 0 0 Speak English less than "very well" 0 0 11 0 5 0 0 0 0 15 0 0 0 0 0 Other Indo-European languages: 3 23 0 24 53 65 266 54 0 56 0 37 57 11 55 Speak English "very well" 3 23 0 0 50 61 165 54 0 44 0 37 26 11 55 Speak English less than "very well" 0 0 0 24 3 4 101 0 0 12 0 0 31 0 0 Korean: 0 143 9 99 184 695 16 367 257 492 271 248 321 135 168 Speak English "very well" 0 90 0 0 44 196 0 103 116 148 127 87 246 104 49 Speak English less than "very well" 0 53 9 99 140 499 16 264 141 344 144 161 75 31 119 Chinese (incl. Mandarin, Cantonese): 4 28 22 10 88 122 67 116 11 65 17 24 127 71 35 Speak English "very well" 0 4 11 0 49 64 14 116 11 40 16 12 103 64 0 Speak English less than "very well" 4 24 11 10 39 58 53 0 0 25 1 12 24 7 35 Vietnamese: 9 15 0 0 116 18 15 0 12 0 101 0 26 45 0
Speak English "very well" 5 0 0 0 41 18 0 0 0 0 0 0 26 26 0 Speak English less than "very well" 4 15 0 0 75 0 15 0 12 0 101 0 0 19 0 Tagalog (incl. Filipino): 139 87 95 79 85 55 162 145 0 323 128 40 81 20 281 Speak English "very well" 94 67 57 65 69 24 162 101 0 247 76 19 64 11 130 Speak English less than "very well" 45 20 38 14 16 31 0 44 0 76 52 21 17 9 151 Other Asian and Pacific Island languages: 12 25 0 25 0 64 12 0 66 40 38 0 113 41 0 Speak English "very well" 0 6 0 25 0 20 3 0 59 31 31 0 106 20 0 Speak English less than "very well" 12 19 0 0 0 44 9 0 7 9 7 0 7 21 0 Arabic: 0 0 38 0 0 11 0 113 0 0 6 5 11 0 0
Speak English "very well" 0 0 38 0 0 5 0 113 0 0 6 5 5 0 0 Speak English less than "very well" 0 0 0 0 0 6 0 0 0 0 0 0 6 0 0 Other and unspecified languages: 0 0 0 0 0 0 0 0 0 0 0 0 50 0 0 Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 50 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

RACE/MINORITY
Total Population 2,493 3,589 3,755 4,529 4,317 4,110 5,387 2,671 3,622 5,277 2,275 5,367 5,265 5,457 4,919 Total Percent Minority 95.9% 91.1% 86.8% 89.9% 73.3% 69.9% 70.2% 56.3% 69.7% 78.8% 71.2% 68.7% 62.8% 66.0% 87.8% White alone 415 705 890 1,777 1,770 2,025 2,604 1,335 1,550 1,506 953 3,012 2,897 2,718 1,336 Black or African American alone 0 21 21 41 67 2 159 137 74 142 7 104 122 11 70 American Indian and Alaska Native alone 26 59 115 34 43 0 46 3 16 39 18 68 0 40 118 Asian alone 164 440 187 448 577 1,150 434 842 553 1,150 656 667 975 599 642 Native Hawaiian/Other Pacific Islander alone 173 13 0 0 9 0 6 0 51 0 0 0 0 0 0 Some other race 1,446 1,987 2,178 1,652 972 367 1,213 72 870 1,587 281 823 747 1,377 1,837 Two or more races 269 364 364 577 879 566 925 282 508 853 360 693 524 712 916 Hispanic or Latino of any race 2,055 2,693 2,813 3,532 2,423 1,608 2,987 324 1,623 2,644 940 2,733 2,020 2,920 3,463 5031.04 5031.05 5031.06 5032.02 5039.01 5039.02 5040.01 5040.02 5041.015036.01 5036.02 5037.02 5037.05 5038.01 5038.02 Title VI Program Update FY 2024 52
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 6,953 3,609 2,759 5,012 3,853 3,711 4,016 4,848 3,750 3,161 5,509 5,299 4,309 4,040 2,232 Total Percent LEP 22.2% 15.2% 19.4% 16.7% 23.5% 11.5% 9.5% 16.6% 20.9% 19.0% 26.7% 28.1% 25.9% 16.4% 28.9% Speak only English 1,900 1,178 1,015 2,142 1,036 1,642 1,749 1,998 1,211 1,283 1,725 1,421 1,325 2,178 801 Spanish: 3,978 2,263 1,549 2,461 2,086 2,020 1,621 2,223 2,076 1,392 3,124 3,290 2,439 1,357 1,320 Speak English "very well" 2,786 1,775 1,108 1,710 1,271 1,641 1,458 1,679 1,513 975 2,131 2,006 1,545 863 754 Speak English less than "very well" 1,192 488 441 751 815 379 163 544 563 417 993 1,284 894 494 566 French, Haitian, or Cajun: 0 0 0 0 0 0 0 0 0 15 0 0 0 34 0 Speak English "very well" 0 0 0 0 0 0 0 0 0 15 0 0 0 34 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 German or other West Germanic languages: 0 0 12 0 0 0 0 0 0 0 0 0 0 7 0 Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 7 0 Speak English less than "very well" 0 0 12 0 0 0 0 0 0 0 0 0 0 0 0 Russian, Polish, or other Slavic languages: 0 6 0 0 0 0 220 0 0 0 0 0 0 0 4 Speak English "very well" 0 0 0 0 0 0 220 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 6 0 0 0 0 0 0 0 0 0 0 0 0 4 Other Indo-European languages: 87 0 13 57 497 14 0 9 36 33 10 196 286 30 3 Speak English "very well" 87 0 13 49 459 0 0 9 24 33 0 183 208 14 3 Speak English less than "very well" 0 0 0 8 38 14 0 0 12 0 10 13 78 16 0 Korean: 366 0 21 11 27 0 183 0 0 96 236 127 136 48 12
Speak English "very well" 255 0 4 0 15 0 75 0 0 47 0 20 72 18 5 Speak English less than "very well" 111 0 17 11 12 0 108 0 0 49 236 107 64 30 7 Chinese (incl. Mandarin, Cantonese): 155 0 5 19 98 0 0 12 5 0 84 61 0 44 17 Speak English "very well" 58 0 5 19 68 0 0 0 0 0 42 24 0 28 5 Speak English less than "very well" 97 0 0 0 30 0 0 12 5 0 42 37 0 16 12 Vietnamese: 23 61 23 25 0 14 26 14 105 0 6 0 0 14 17
Speak English "very well" 13 61 12 25 0 0 0 0 50 0 2 0 0 0 0 Speak English less than "very well" 10 0 11 0 0 14 26 14 55 0 4 0 0 14 17 Tagalog (incl. Filipino): 144 56 84 164 0 0 67 514 163 277 324 100 77 271 46 Speak English "very well" 136 47 44 123 0 0 20 310 113 157 137 63 9 180 13 Speak English less than "very well" 8 9 40 41 0 0 47 204 50 120 187 37 68 91 33 Other Asian and Pacific Island languages: 300 45 37 133 96 21 40 69 127 65 0 104 46 41 12 Speak English "very well" 171 0 23 105 87 0 40 49 55 51 0 95 35 41 6 Speak English less than "very well" 129 45 14 28 9 21 0 20 72 14 0 9 11 0 6 Arabic: 0 0 0 0 13 0 110 0 0 0 0 0 0 0 0
Speak English "very well" 0 0 0 0 13 0 73 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 37 0 0 0 0 0 0 0 0 Other and unspecified languages: 0 0 0 0 0 0 0 9 27 0 0 0 0 16 0 Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 16 0 Speak English less than "very well" 0 0 0 0 0 0 0 9 27 0 0 0 0 0 0

RACE/MINORITY
Total Population 7,427 3,820 2,979 5,253 4,631 3,901 4,225 5,286 3,956 3,457 5,964 5,780 4,494 4,260 2,367 Total Percent Minority 91.8% 93.8% 92.6% 92.8% 93.0% 93.2% 68.5% 80.9% 90.7% 90.6% 93.1% 93.9% 94.9% 71.2% 91.7% White alone 1,584 829 951 1,750 960 767 1,881 1,913 1,201 886 1,510 1,419 641 1,782 666 Black or African American alone 263 14 67 201 243 512 72 153 203 114 327 470 541 223 13 American Indian and Alaska Native alone 81 0 29 90 35 249 0 14 88 67 0 126 0 0 182 Asian alone 1,131 272 301 537 946 103 346 822 564 549 809 618 677 595 210 Native Hawaiian/Other Pacific Islander alone 313 31 0 0 0 0 0 0 0 19 0 25 24 47 0 Some other race 3,287 2,248 1,411 1,930 1,219 1,581 1,465 1,668 1,526 1,451 2,371 2,520 2,241 1,126 1,004 Two or more races 768 426 220 745 1,228 689 461 716 374 371 947 602 370 487 292 Hispanic or Latino of any race 5,001 3,272 2,356 4,067 2,754 2,913 2,496 3,291 2,821 2,404 4,389 4,253 2,955 2,105 1,942 5042 5519 5520.01 5520.02 5521 5522 5523.015501.01 5502.01 5502.02 5503.01 5505.01 5505.02 5523.02 5524 Title VI Program Update FY 2024 53
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 5,045 3,456 6,097 5,546 5,914 4,602 6,352 3,785 3,467 3,376 4,231 5,602 2,994 3,953 3,781 Total Percent LEP 27.6% 26.2% 23.7% 26.3% 17.8% 21.8% 19.4% 21.8% 15.1% 22.0% 17.7% 23.5% 37.1% 19.4% 18.3% Speak only English 1,507 1,067 1,598 2,026 2,353 1,423 3,140 1,293 1,873 1,161 2,290 2,062 680 1,490 1,511 Spanish: 3,481 1,491 3,288 2,981 2,541 2,964 2,767 2,189 1,413 1,971 1,461 2,944 1,775 1,831 1,685 Speak English "very well" 2,118 987 2,135 1,791 1,824 2,062 1,751 1,468 927 1,336 995 1,865 879 1,300 1,190 Speak English less than "very well" 1,363 504 1,153 1,190 717 902 1,016 721 486 635 466 1,079 896 531 495 French, Haitian, or Cajun: 0 0 24 25 0 0 0 0 0 4 0 0 0 0 0 Speak English "very well" 0 0 24 7 0 0 0 0 0 4 0 0 0 0 0 Speak English less than "very well" 0 0 0 18 0 0 0 0 0 0 0 0 0 0 0 German or other West Germanic languages: 0 0 0 0 9 0 6 0 0 0 0 0 0 0 5 Speak English "very well" 0 0 0 0 9 0 6 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 5 Russian, Polish, or other Slavic languages: 3 0 0 0 0 0 0 0 0 0 0 0 0 0 13 Speak English "very well" 3 0 0 0 0 0 0 0 0 0 0 0 0 0 13 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Other Indo-European languages: 27 126 315 134 61 37 151 0 0 11 107 178 25 0 56 Speak English "very well" 27 101 235 64 61 8 54 0 0 11 58 144 14 0 56 Speak English less than "very well" 0 25 80 70 0 29 97 0 0 0 49 34 11 0 0 Korean: 0 195 7 119 102 0 0 0 0 22 0 117 26 41 0
Speak English "very well" 0 78 4 39 39 0 0 0 0 0 0 71 0 41 0 Speak English less than "very well" 0 117 3 80 63 0 0 0 0 22 0 46 26 0 0 Chinese (incl. Mandarin, Cantonese): 0 102 42 0 33 0 14 3 0 0 0 45 0 0 16 Speak English "very well" 0 46 31 0 9 0 14 0 0 0 0 9 0 0 0 Speak English less than "very well" 0 56 11 0 24 0 0 3 0 0 0 36 0 0 16 Vietnamese: 0 0 106 6 77 0 44 21 29 0 16 0 32 43 0
Speak English "very well" 0 0 43 4 14 0 29 1 0 0 16 0 0 43 0 Speak English less than "very well" 0 0 63 2 63 0 15 20 29 0 0 0 32 0 0 Tagalog (incl. Filipino): 0 367 492 149 475 138 198 261 69 166 263 152 257 248 288 Speak English "very well" 0 249 404 79 404 82 106 179 60 122 27 105 226 143 179 Speak English less than "very well" 0 118 88 70 71 56 92 82 9 44 236 47 31 105 109 Other Asian and Pacific Island languages: 27 108 207 16 263 40 32 0 16 41 44 72 110 265 27 Speak English "very well" 0 24 178 12 151 26 18 0 16 0 44 29 16 169 17 Speak English less than "very well" 27 84 29 4 112 14 14 0 0 41 0 43 94 96 10 Arabic: 0 0 18 0 0 0 0 0 0 0 50 32 89 6 47
Speak English "very well" 0 0 0 0 0 0 0 0 0 0 50 0 67 0 22 Speak English less than "very well" 0 0 18 0 0 0 0 0 0 0 0 32 22 6 25 Other and unspecified languages: 0 0 0 90 0 0 0 18 67 0 0 0 0 29 133 Speak English "very well" 0 0 0 63 0 0 0 18 67 0 0 0 0 0 102 Speak English less than "very well" 0 0 0 27 0 0 0 0 0 0 0 0 0 29 31

RACE/MINORITY
Total Population 5,487 3,677 6,568 5,850 6,466 5,155 6,686 4,057 3,552 3,511 4,503 6,005 3,164 4,409 3,998 Total Percent Minority 94.8% 92.5% 91.9% 91.8% 79.6% 91.5% 85.7% 88.9% 86.8% 85.9% 75.0% 90.0% 91.3% 92.9% 85.7% White alone 1,309 967 1,523 1,136 2,009 1,312 1,604 944 1,085 851 1,513 1,618 643 1,242 854 Black or African American alone 135 129 157 337 335 254 938 444 283 115 226 534 230 767 487 American Indian and Alaska Native alone 161 137 7 244 55 0 0 33 4 0 86 79 244 55 4 Asian alone 57 971 1,428 543 847 650 840 265 240 370 567 648 477 752 601 Native Hawaiian/Other Pacific Islander alone 61 17 0 28 412 28 0 0 0 14 0 0 0 15 0 Some other race 2,909 1,114 2,545 2,565 2,134 2,032 1,911 1,501 1,479 790 1,687 2,502 1,187 1,194 1,287 Two or more races 855 342 908 997 674 879 1,393 870 461 1,371 424 624 383 384 765 Hispanic or Latino of any race 4,899 2,126 4,410 4,387 3,490 3,905 3,679 2,776 2,553 2,465 2,457 4,068 2,159 2,532 2,193 5529 5530 5531 5532.01 5532.02 55335526.01 5526.02 5527 5528 5540.01 5540.02 5541.01 5541.05 5541.06 Title VI Program Update FY 2024 54
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 3,398 3,695 4,479 5,171 4,383 3,309 4,570 6,540 2,399 4,321 5,739 3,748 3,997 2,736 5,832 Total Percent LEP 14.0% 22.2% 26.1% 16.9% 20.2% 15.1% 14.0% 20.4% 36.0% 26.0% 14.5% 20.1% 29.4% 31.7% 25.7% Speak only English 1,392 1,365 1,572 2,619 1,748 1,871 2,591 3,065 776 1,705 3,183 1,827 831 644 1,692 Spanish: 1,903 1,932 2,477 2,069 1,819 794 1,074 390 95 908 701 905 2,678 1,568 1,113 Speak English "very well" 1,477 1,154 1,552 1,499 1,210 579 775 266 76 617 578 579 1,708 900 606 Speak English less than "very well" 426 778 925 570 609 215 299 124 19 291 123 326 970 668 507 French, Haitian, or Cajun: 0 0 37 0 56 71 7 0 5 0 0 0 0 0 0 Speak English "very well" 0 0 0 0 38 71 7 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 0 37 0 18 0 0 0 5 0 0 0 0 0 0 German or other West Germanic languages: 0 27 0 0 0 0 18 0 20 0 26 18 0 6 0 Speak English "very well" 0 27 0 0 0 0 12 0 16 0 26 18 0 6 0 Speak English less than "very well" 0 0 0 0 0 0 6 0 4 0 0 0 0 0 0 Russian, Polish, or other Slavic languages: 0 27 0 0 0 0 0 0 11 0 1 0 0 0 0 Speak English "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Speak English less than "very well" 0 27 0 0 0 0 0 0 11 0 1 0 0 0 0 Other Indo-European languages: 0 23 10 44 232 43 17 558 166 287 254 0 74 244 1,312 Speak English "very well" 0 23 2 44 132 39 13 385 46 137 198 0 60 197 923 Speak English less than "very well" 0 0 8 0 100 4 4 173 120 150 56 0 14 47 389 Korean: 0 11 95 12 22 211 4 704 733 127 247 185 6 84 329 Speak English "very well" 0 6 8 4 11 0 0 290 330 56 165 61 6 15 176 Speak English less than "very well" 0 5 87 8 11 211 4 414 403 71 82 124 0 69 153 Chinese (incl. Mandarin, Cantonese): 0 10 0 37 15 12 48 885 254 485 208 118 96 16 165 Speak English "very well" 0 0 0 37 1 0 48 506 74 168 120 15 40 0 45 Speak English less than "very well" 0 10 0 0 14 12 0 379 180 317 88 103 56 16 120 Vietnamese: 12 33 22 42 0 18 70 221 51 108 33 20 0 15 119 Speak English "very well" 12 33 0 0 0 9 7 138 6 42 0 0 0 8 82 Speak English less than "very well" 0 0 22 42 0 9 63 83 45 66 33 20 0 7 37 Tagalog (incl. Filipino): 50 120 101 124 111 204 330 428 138 448 810 485 244 136 916 Speak English "very well" 22 120 47 55 89 165 251 377 78 285 435 402 170 99 689 Speak English less than "very well" 28 0 54 69 22 39 79 51 60 163 375 83 74 37 227 Other Asian and Pacific Island languages: 29 147 28 117 331 21 208 289 123 210 265 182 60 12 186 Speak English "very well" 8 147 28 5 230 12 79 181 107 146 195 84 0 0 122 Speak English less than "very well" 21 0 0 112 101 9 129 108 16 64 70 98 60 12 64 Arabic: 12 0 35 71 12 23 12 0 9 17 0 0 0 11 0
Speak English "very well" 12 0 0 0 0 23 0 0 9 17 0 0 0 0 0 Speak English less than "very well" 0 0 35 71 12 0 12 0 0 0 0 0 0 11 0 Other and unspecified languages: 0 0 102 36 37 41 191 0 18 26 11 8 8 0 0 Speak English "very well" 0 0 102 36 37 41 148 0 18 26 5 8 8 0 0 Speak English less than "very well" 0 0 0 0 0 0 43 0 0 0 6 0 0 0 0

RACE/MINORITY
Total Population 3,599 3,874 4,668 5,610 4,673 3,566 4,889 6,739 2,498 4,493 6,149 3,987 4,167 2,890 6,229 Total Percent Minority 87.3% 89.9% 89.6% 90.1% 91.6% 77.8% 77.3% 88.9% 91.2% 86.0% 79.0% 85.9% 95.8% 86.5% 85.6% White alone 1,173 790 1,379 1,413 889 1,115 1,203 875 325 931 1,576 1,316 725 892 1,068 Black or African American alone 315 438 728 1,198 517 647 1,073 355 124 431 735 393 28 69 146 American Indian and Alaska Native alone 102 24 32 0 22 29 15 15 33 18 0 109 140 16 0 Asian alone 284 239 273 550 746 599 857 4,357 1,604 2,227 2,679 1,243 576 393 3,711 Native Hawaiian/Other Pacific Islander alone 0 216 0 22 122 0 0 0 115 0 16 0 0 0 32 Some other race 1,238 1,330 1,733 1,740 1,877 856 1,131 276 67 438 460 596 1,948 1,058 1,026 Two or more races 487 837 523 687 500 320 610 861 230 448 683 330 750 462 246 Hispanic or Latino of any race 2,472 2,290 3,059 3,276 2,751 1,456 1,677 943 298 1,121 1,207 1,718 3,260 1,997 1,462 5542.03 5542.04 5544.03 5544.04 5544.05 5544.065542.01 5548.01 5548.025545.12 5545.13 5545.14 5545.21 5546 5547 Title VI Program Update FY 2024 55
American Community Survey 2022 Estimates
Census Tract 
Total Population Age 5 and Up: 6,848 5,119 4,256 0 722 3,113 4,903 6,578 6,150 3,420 3,662 2,709 8,820 3,936 Total Percent LEP 21.7% 15.2% 15.2% 0.0% 17.0% 5.7% 17.6% 17.4% 20.7% 21.6% 21.4% 22.9% 19.8% 21.0% Speak only English 2,811 2,593 1,753 0 208 2,349 2,576 4,091 2,779 1,329 1,789 1,491 4,432 1,701 Spanish: 1,357 2,176 2,097 0 164 525 1,874 1,472 2,626 1,873 683 362 614 732 Speak English "very well" 926 1,546 1,613 0 63 464 1,289 862 1,712 1,251 539 183 597 584 Speak English less than "very well" 431 630 484 0 101 61 585 610 914 622 144 179 17 148 French, Haitian, or Cajun: 0 0 0 0 0 0 0 47 0 0 0 0 25 0 Speak English "very well" 0 0 0 0 0 0 0 24 0 0 0 0 25 0 Speak English less than "very well" 0 0 0 0 0 0 0 23 0 0 0 0 0 0 German or other West Germanic languages: 3 0 0 0 0 0 25 0 0 0 0 0 30 28 Speak English "very well" 3 0 0 0 0 0 25 0 0 0 0 0 30 28 Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Russian, Polish, or other Slavic languages: 0 42 85 0 0 0 25 0 0 0 0 0 28 0 Speak English "very well" 0 42 0 0 0 0 19 0 0 0 0 0 28 0 Speak English less than "very well" 0 0 85 0 0 0 6 0 0 0 0 0 0 0 Other Indo-European languages: 1,191 47 33 0 0 28 18 51 16 14 59 107 249 11 Speak English "very well" 661 35 16 0 0 28 18 12 16 7 16 93 136 11 Speak English less than "very well" 530 12 17 0 0 0 0 39 0 7 43 14 113 0 Korean: 216 74 0 0 0 90 250 578 543 34 668 503 2,203 1,133 Speak English "very well" 57 16 0 0 0 13 48 268 263 0 260 160 987 516 Speak English less than "very well" 159 58 0 0 0 77 202 310 280 34 408 343 1,216 617 Chinese (incl. Mandarin, Cantonese): 144 12 14 0 86 80 77 34 46 0 304 86 380 97 Speak English "very well" 79 0 14 0 81 58 19 34 17 0 178 28 173 45 Speak English less than "very well" 65 12 0 0 5 22 58 0 29 0 126 58 207 52 Vietnamese: 50 40 168 0 258 0 4 0 0 26 0 45 120 5
Speak English "very well" 49 0 135 0 241 0 0 0 0 0 0 45 119 0 Speak English less than "very well" 1 40 33 0 17 0 4 0 0 26 0 0 1 5 Tagalog (incl. Filipino): 760 121 65 0 0 33 44 38 112 53 54 83 279 25 Speak English "very well" 566 102 53 0 0 25 44 38 71 36 39 79 205 25 Speak English less than "very well" 194 19 12 0 0 8 0 0 41 17 15 4 74 0 Other Asian and Pacific Island languages: 316 5 0 0 6 8 10 255 0 10 41 32 460 112 Speak English "very well" 208 5 0 0 6 0 0 93 0 10 10 9 338 112 Speak English less than "very well" 108 0 0 0 0 8 10 162 0 0 31 23 122 0 Arabic: 0 9 41 0 0 0 0 12 28 41 64 0 0 82
Speak English "very well" 0 0 26 0 0 0 0 12 20 9 48 0 0 82 Speak English less than "very well" 0 9 15 0 0 0 0 0 8 32 16 0 0 0 Other and unspecified languages: 0 0 0 0 0 0 0 0 0 40 0 0 0 10 Speak English "very well" 0 0 0 0 0 0 0 0 0 40 0 0 0 6
Speak English less than "very well" 0 0 0 0 0 0 0 0 0 0 0 0 0 4

RACE/MINORITY
Total Population 7,118 5,275 4,624 0 776 3,404 5,074 6,910 6,515 3,565 3,811 2,841 9,226 4,238 Total Percent Minority 83.5% 75.8% 88.9% 100.0% 71.2% 74.1% 69.6% 78.3% 81.6% 64.4% 82.6% 81.8% 79.0% White alone 1,367 1,832 1,786 0 88 2,164 2,006 3,500 2,992 1,464 1,725 862 3,108 1,460 Black or African American alone 461 356 3 0 91 109 104 293 65 0 11 171 23 126 American Indian and Alaska Native alone 63 46 181 0 0 15 99 42 29 139 0 0 23 0 Asian alone 2,727 388 342 0 406 376 502 1,557 932 202 1,466 1,432 5,170 1,739 Native Hawaiian/Other Pacific Islander alone 390 0 0 0 0 0 0 0 0 34 0 0 0 0 Some other race 1,450 2,270 1,872 0 191 322 1,126 641 1,179 1,221 48 235 197 260 Two or more races 660 383 440 0 0 418 1,237 877 1,318 505 561 141 705 653 Hispanic or Latino of any race 2,273 3,204 3,748 0 370 1,929 3,110 2,789 3,923 2,708 885 860 2,193 1,351

17.08 17.09 1106.04 1106.079800.36 11.02 11.03 13.01 13.03 13.045549 5553 5778 9800.34 Title VI Program Update FY 2024 56
Appendix F: Stakeholder and Staff Outreach
Driver and Staff Survey Instrument

Title VI Program Update FY 2024 57
Stakeholder Survey Instrument

Title VI Program Update FY 2024 58
List of Stakeholders Contacted

1. ABC Unified School District, Migrant Education Program

2. ABC Unified School District, Special Programs

3. Adonai Seventh Day Adventist Church

4. Arab American Community Center

5. Arabic Evangelical Church

6. Asian Pacific Health Care, El Monte Rosemead HC

7. Asian-American Senior Citizens Association

8. Bellflower Unified School District

9. Biola University, Global Students Program and Development

10. C. Pacific Foods

11. Cambodian Association of America

12. Canaan Church

13. Cerritos Chinese School

14. Cerritos College, Office of International Student Services

15. Cerritos College, Puente Project

16. Cerritos College, Undocufalcon Scholars Program

17. Cerritos Korean Seventh Day Adventist Church

18. Chinese Congregational Church

19. Community Legal Aid So Cal

20. Cultural Center of Taipei Economic and Cultural Office in Los Angeles

21. El Monte City School District

22. El Monte Coalition of Latino Professionals

23. El Monte Promise Foundation

24. El Monte Vietnamese SDA Church

25. Epiphany Catholic Church

26. Filipino American Chamber of Commerce

27. Filipino Cultural School

28. Filipino Migrant Center

29. Fullerton Chinese Cultural Association/Fullerton Chinese School

30. Haengbok Church

31. Hainam Association of Southern California

32. Hispanic Outreach Task Force

33. Holy Family Catholic Church

34. Iglesia Apostólica Camino Celestial

35. Iglesia Bautista Misionera de Norwalk

36. Iglesia Biblica Fundamental

37. Indonesian Living Bread Church

38. Korean Resource Center

39. La Habra City School District, Multilingual Learners Program

40. La Habra Spanish Church

41. LA Hanmi Church

42. La Senda Antigua, Norwalk

43. LIfestream Christian Reformed Church

44. Madina Islamic Center

45. Mexican American Opportunity Foundation

46. Mujeres Extraordinaries Foundation, Inc.

Title VI Program Update FY 2024 59

47. Muslim Community Service, Inc.

48. Nativity Catholic Church

49. New Community Church

50. New Life Christian Alliance Church

51. New Life Foursquare Church, Spanish Ministry

52. Norwalk Child Development Center

53. Norwalk Library

54. Norwalk Senior Center

55. Norwalk-La Mirada Adult School, ESL

56. Norwalk-La Mirada Unified School District, Migrant Education Program

57. Our Lady of Guadalupe Church

58. Saahas for Cause

59. SAHARA

60. Saint Bernard Catholic Church

61. Saint George Coptic Orthodox Church

62. Saint Paul of the Cross Catholic Church

63. Sanatan Dharma Temple and Community Cultural Center

64. Shin Il Presbyterian Church

65. Shree Pashupatinath Foundation USA

66. Sindhi Association of Southern California

67. So-Cal Indian Church/East-West Community Church

68. South Asian Network

69. Southeast Japanese School and Community Center

70. St. Dominic Savio Catholic Church

71. St. John of God Catholic Church

72. St. Linus Catholic Church

73. St. Pius X Catholic Church

74. St. Raphael Korean Catholic Center

75. Swaminarayan Hindu Mandir

76. Thai Community Development Center

77. The Church at Green Hills

78. Trinity Reformed Baptist Church
Title VI Program Update FY 2024 60
Appendix G – Documentation of Council Actions Related to Title VI [PENDING]
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: James C. Parker, Executive Director of Regional Transportation Carina Montes, Director of Human Resources/Risk Manager Theresa Clark, Transit Administrative Officer
Maria Barrera, Senior Human Resource Analyst
Cecilia Hernandez, Payroll Personnel Technician
SUBJECT: CITY OF NORWALK TRANSPORTATION DEPARTMENT DRUG AND

ALCOHOL PROGRAM RULES AND REGULATIONS - AMENDMENT
Background:

On December 6, 1994, City Council adopted the Norwalk Department of Transportation System (NTS) Drug and Alcohol (D&A) Program Rules and Regulations. Subsequently, City Council has approved amendments to this policy on various occasions including the current D&A Program Rules and Regulations which were amended in February 2018 to reflect changes in federal regulatory policy and procedures and NTS Rules and Regulations.

Staff is proposing to amend the Drug and Alcohol Program Rules and Regulations to comply with Federal Transit Administration (FTA) guidelines and updates regarding covered employees as it relates to the following:
(1) Section VIII - Covered Employees:
a) Added the positions of Fleet Maintenance Supervisor and Mechanic Trainee to the list of safety- sensitive employees covered under this D A Program since these positions meet the definition by FTA regarding duties of these positions as it relates to maintaining transit vehicles used in revenue service.
b) Removing Fleet Maintenance Manager and Manager Transit Operations from list of safety sensitive employees per FTA guidelines.

City Council
Drug and Alcohol Program Rules and Regulations March 19, 2024 Page No. 2
8 0
3 c) Change title of Coach Operator to Bus Operator (full-time and hourly/part-time). (2) Appendix A - Medical Review Officer (MRO):

The MRO for the Drug and Alcohol Program has changed from Dr. Dee J. McGonigle to Dr. Mark A. Peacock.

Meet and Confer with Employee Association
In keeping with the meet and confer process, Transportation Department staff reviewed the updated Drug and Alcohol Program Rules and Regulations with the City of Norwalk City Employees Association - International Association of Machinist and Aerospace Workers (IAMAW), District Lodge 947, pursuant to complying with the following:
a) A “Disclosure Statement” under Section IX has been added as a footnote to clarify that Assembly (AB) 2188, which amended California’s Fair Employment and Housing Act prohibiting employers from engaging in any adverse employment action against employees for off duty and away from the worksite use of marijuana, does not apply to Norwalk Transportation Department Safety-Sensitive employees (i.e. operating revenue vehicles, controlling dispatch of revenue vehicles, maintaining revenue vehicles, etc.). b) Pursuant to FTA guidelines, the Fleet Maintenance Manager and Manager of Transit Operations have been removed from covered employees under safety-sensitive category since they do not have duties specifically associated with safety-sensitive functions and are not subject to drug and alcohol testing under FTA authority. However, the Fleet Maintenance Supervisor, Mechanic Trainee and Transit Operations Supervisor II must be included since they are directly involved with safety-sensitive job functions. c) The Designated Employee Representative for the D&A Program will change from Maria Barrera, Senior Human Resources Analyst, to Cecilia Hernandez, Payroll/Personnel Technician.

The IAMAW agreed with these recommended revisions to the D&A Program Rules and Regulations.

Fiscal Impact:

N/A
Citizens Advised:

N/A
City Council
Drug and Alcohol Program Rules and Regulations March 19, 2024 Page No. 3
8 0
3 Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council adopt the "City of Norwalk Transportation Department Drug and Alcohol Program Rules and Regulations," as amended, March 19, 2024.

Attachments:

Drug and Alcohol Program Rules and Regulations
City of Norwalk
Transportation Department

DRUG AND ALCOHOL PROGRAM

RULES & REGULATIONS
Amended
March 2024

1 CITY OF NORWALK

TRANSPORTATION DEPARTMENT

DRUG AND ALCOHOL PROGRAM

RULES AND REGULATIONS
March 2024
Table of Contents
Section Page No.

I. Policy Statement……………………………………………………………………………… 2
II, Purpose………………………………………………………………………………………… 2
III. Contact Person……………………………………………………………………………..... 3 IV. Applicability……………………………………………………………………………………. 3
V. Pre-emption of State and Local Laws…………………………………………………….… 3 VI. Definitions…………………………………………………………………………………...… 3
VII. Education and Training…………………………………………………………………….. 9 VIII. Covered Employees…………………………………………………………….................... 9 IX. Drugs Tested and Confirmatory Cut-Off Levels………………………………………...… 10 X. Illegal Drugs…………………………………………………………………………………. 10
XI. Alcohol…………………………………………………………………………………..….…. 10
XII. Prescription or Over-the-Counter Medications………………………………………..…... 11 XIII. Prohibited Behavior……………………………………………………………..................... 11 XIV. Types of Testing………………………………………………………………………………. 12 XV. Drug and Alcohol Testing Procedures……………………………………………. …….…. 18 XVI. Drug Testing Split Sample…………………………………………………………………... 19 XVII. Directly Observed Urine Specimen Collection………………………………………....….. 20 XVIII. Monitored Urine Specimen Collection…………………………………………………..….. 21 XIX. Consequences………………………………………………………………………………… 21
XX. Referral, Evaluation and Treatment……………………………………………………..…. 22 XXI. Confidentiality and Access to Facilities and Records……………………….................... 22 XXII. Disciplinary Action to be Taken……………………………………………………………… 23 XXIII. Mandatory Referral to a Substance Abuse Rehabilitation Program……………….….… 24 XXIV. Re-Entry to Work Following Mandatory Referral……………………………………..…... 25 XXV. City Council Approval and Policy Adoption……………………………………………..…. 26 Appendix A Medical Review Officer (MRO) and the Verification Process………………. …….… 27 Appendix B Substance Abuse Professional (SAP)……………………………………………….... 28 Appendix C Drug Free Workplace Act of 1988 (not covered under 49 CFR Part 655)…….… 29 Appendix D Employee Assistance Program (EAP) and Voluntary Referral…………………….. 30 Appendix E Reasonable Suspicion Testing Referral Form ..…………………………………...… 32 Appendix F Post-Accident Drug and Alcohol Testing decision Maker Form………………….… 34 Appendix G Third Party Administrator (TPA)………………...………………………..................... 36 Appendix H Designated Employee Representative………………………………………………... 37 Appendix I Verification of Employee Notice………………………………………………………... 38 2 Note: Additional requirements and/or disciplinary actions established under the authority of the City of Norwalk Transit System are entered in Italics.

I. POLICY STATEMENT
The City of Norwalk is committed to maintaining a safe and productive working environment. The City is also committed to providing reliable, courteous and efficient service to its bus patrons. The City recognizes the effect of substance abuse on safety and productivity and can cause a disruptive work environment.

The City recognizes that safety-sensitive employees’ use of illegal drugs and misuse of alcohol poses a significant risk to public safety, as well as the employee’s health and well being.

In keeping with this commitment, the City has adopted the Transportation Department’s Drug and Alcohol Program Rules and Regulations (“policy”) that is designed to:

A. create a work environment free from the adverse effects of drug abuse and alcohol misuse;
B. deter and detect employee’s use of illegal drugs and misuse of alcohol; C. prohibit the unlawful manufacture, distribution, dispensing, possession, or use of controlled substances; and
D. encourage employees to seek professional assistance when personal problems, including drug and/or alcohol dependency, adversely affect his or her ability to safely perform duties assigned.

II. PURPOSE
The purpose of this policy is to ensure fitness for duty and to protect employees, passengers and the general public from the safety and health risks posed by the misuse of alcohol and the use of prohibited drugs. This policy is intended to comply with all applicable State and Federal laws and regulations governing workplace anti-drug use and alcohol misuse programs in the transportation industry. They include DOT 49 CFR Part 40, as amended (Procedures for Transportation Workplace Drug and Alcohol Testing Programs); 49 CFR Part 655, as amended (Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations); “Drug-Free Workplace Act of 1988” (see Appendix C); and CA Govt. Code Section 8350, “Drug-Free Workplace Act of 1990”. This policy incorporates the requirements of the above regulations for safety-sensitive employees.
3 III. CONTACT PERSON
The Designated Employer Representative (DER) authorized to receive test results and answer questions regarding the Transportation Department’s Drug and Alcohol Rules and Regulations is listed in appendix H.

In case of DER’s absence, the Director of Transportation, will assign a designee, to receive test results and answer questions regarding this policy.

Under the City’s Authority, the DER will be either a management classification or confidential personnel.

IV. APPLICABILITY
This policy applies to all City of Norwalk Transportation Department safety- sensitive employees, as defined in Section VIII of this policy. It applies to off- site lunch periods and breaks when an employee is scheduled to return to work or is on-call.

All other City of Norwalk Transportation Department employees are covered by the City of Norwalk Drug and Alcohol-Free Work Environment Policy.

Disclosure: Assembly Bill (AB) 2188, which is in effect as of January 1, 2024, amended California’s Fair Employment and Housing Act (FEHA), to prohibit employers from engaging in any adverse employment action against employees for off duty and away from the worksite use of marijuana. Exception: Federal Law Requires applicants or employees to be tested for controlled substances (including marijuana).

Further, this policy applies to any contractor who performs safety-sensitive functions and who “stands in the shoes” of the safety-sensitive employees of the City of Norwalk Transit System, unless the contractor has its own company policy that is FTA compliant with all applicable State and Federal regulations governing workplace anti-drug use and alcohol misuse programs in the transportation industry, in which case, their company policy will apply.

V. PRE-EMPTION OF STATE AND LOCAL LAWS
If any conflict occurs between State and local laws and regulation and any requirement of the above-mentioned Federal laws and regulations, the Federal laws and regulations prevail. However, Federal laws and regulations do not preempt provisions of State criminal laws that impose sanctions for reckless conduct attributed to prohibited drug use or alcohol misuse, whether the provisions apply specifically to transportation employees, employers, or the public in general.

VI. DEFINITIONS
A. Adulterated Specimen
4 A urine specimen that contains a substance that is not expected to be present in human urine, or contains a substance expected to be present but is at a concentration so high that it is not consistent with human urine. Physical characteristics are outside normal range.

B. Alcohol
The intoxicating agent in beverage alcohol, ethyl alcohol or other low molecular weight alcohols, including methyl or isopropyl alcohol.

C. Alcohol Use
The drinking or swallowing of any beverage, liquid mixture or preparation (including medication) that contains alcohol. For purposes of this policy, alcohol is alcohol regardless of source.

D. Breath Alcohol Technician (BAT)
An individual who instructs and assists employees, applicants or transferees in the alcohol testing process and operates an Evidential Breath Testing (EBT) device.

E. Canceled Test
A drug or alcohol test that has a problem identified that cannot be or has not been corrected, or which Part 40 requires to be canceled. A canceled test is neither a positive nor a negative result.

F. Collector
A person who instructs and assists individuals at a collection site, who receives and makes an initial inspection of the specimen provided by the individual, and who initiates and completes the Custody and Control Form (CCF).

G. Controlled Substance
Any drug classified by the U. S. Drug Enforcement Agency (DEA) into the five schedules or classes on the basis of their potential for abuse, accepted medical use, and accepted safety for use under medical supervision.

H. Designated Employer Representative (DER)
An employee or employees authorized by City of Norwalk Transit to take immediate action(s) to remove employees from safety-sensitive duties, or cause employees to be removed from such duties, following a positive test, test refusal, or other policy violations.
5 I. Disabling Damage
Damage which precludes departure of a motor vehicle from the scene of the accident in its usual manner in daylight after simple repairs, including damage to motor vehicles that could have been driven, but would have been further damaged if so driven.
“Disabling damage” does not include:

1. Damage which can be remedied temporarily at the scene of the accident without special tools or parts;

2. Tire disablement without other damage even if no spare tire is available;

3. Headlamp or taillight damage; or

4. Damage to turn signals, horn, or windshield wipers, which makes them inoperative.

J. DHHS
Department of Health and Human Services
K. DOT
Department of Transportation
L. Drug(s)
The drugs for which tests are required under DOT and FTA regulations.

They are marijuana, cocaine, amphetamines, phencyclidine (PCP) and opioids. This group of drugs is also referred to as the National Institute on Drug Abuse (NIDA) panel.

M. Drug Abuse
Use of any illegal drug or controlled substance without a valid prescription, misuse of legally prescribed drugs, or use of illegally obtained prescription drugs. This includes use of prescription drugs legally prescribed to another individual.

N. Evidential Breath Testing (EBT) Device
A device that is approved by the National Highway Traffic Safety Administration (NHTSA) for the evidential testing of breath at the .02 and .04 alcohol concentrations and appears on ODAPC's Web page for "Approved Evidential Breath Measurement Devices" because it conforms with the model specifications available from NHTSA.
6 O. Alcohol Screening Device (ASD)
A breath or saliva device, other than an EBT, that is approved by the National Highway Traffic Safety Administration (NHTSA) and appears on ODAPC's web page for "Approved Screening Devices to Measure Alcohol in Bodily Fluids" because it conforms to the model specifications from NHTSA.

P. FTA
Federal Transit Administration
Q. Invalid Drug Test
The result of a urine drug test that contains an unidentified adulterant or an unidentified interfering substance, has abnormal physical characteristics, or has an endogenous substance at an abnormal concentration that prevents the laboratory from completing or obtaining a valid drug test result.

R. Public Transportation
Vehicles used to transport the public, whether in revenue service or not, or those used for ancillary services.

S. Medical Review Officer (MRO)
A licensed physician (medical doctor or doctor of osteopathy) responsible for receiving laboratory drug test results, who has knowledge of substance abuse disorders, and has the appropriate medical training to interpret and evaluate an individual’s confirmed drug and/or validity test results together with the individual’s medical history and any other relevant biomedical information. (See Appendix A for a detailed discussion of the MRO’s roles and responsibilities).

T. Negative Dilute Specimen
A specimen which contains no prohibited drug or the concentration of the drug is less than the cut off level, but the creatinine and specific gravity values are lower than expected for human urine. (See Section XV DRUG & ALCOHOL TESTING PROCEDURES for more information concerning re-tests).

U. Alcohol Violation
The presence of alcohol in the body at a concentration of 0.04 or greater as measured by an EBT device.

V. Positive Drug Test
7 Any urine that is chemically tested (screened and confirmed), shows the presence of controlled substances, and is verified by the MRO.

W. Refusal to Test
Includes, but is not limited to, circumstances or behaviors such as:

1. Failure to appear at the collection site for any test in the time allotted. This excludes pre-employment testing for employment candidates, but includes safety-sensitive employees returning from a 90-day leave of absence;

2. Leaving the collection site before the testing process is completed, except in pre-employment situations where leaving the site before the testing process begins is not deemed to be a test refusal;

3. Failure or refusal to provide a urine or breath specimen as required by DOT Part 40;

4. Failure to permit the observation or monitoring of specimen collection when it is required;

5. Failure to provide a sufficient amount of urine or breath specimen without a valid medical explanation;

6. Failure or refusal to take a second test when required;

7. Failure to undergo a medical evaluation when required. (In the case of a pre-employment test, the individual is deemed to have refused to test only if the test is conducted following a contingent offer of employment.);

8. Failure to cooperate with any part of the testing process (e.g., refusing to wash hands or empty pockets after being directed to do so by the collector, or behaving in a confrontational manner that disrupts the collection process);

9. Leaving the scene of the accident without just cause prior to submitting to a test;

10. If the MRO reports a verified adulterated or substituted test result;

11. Refuse to sign Step 2 of the Alcohol Testing Form;

12. An employee admits to the collector or MRO that he or she adulterated or substituted their specimen;

13. The employee fails to follow the observer’s instructions to raise and lower their clothing and to turn around to permit the observer 8 to determine if the employee has a prosthetic or other device that could be used to interfere with the collection process; or

14. The employee possesses or wears a prosthetic or other device that could be used to interfere with the collection process.

Note: A refusal to test carries the same consequences and disciplinary actions as a positive test result.

X. Safety-Sensitive Employee
As defined by the FTA, safety-sensitive employees include those who perform, are ready to perform, or may be called upon to perform, the following safety-sensitive functions:
• Operating a revenue service vehicle, even when it is not in revenue service.
• Operating a non-revenue service vehicle when required to be operated by a Commercial Driver’s License (CDL) holder; • Controlling dispatch or movement of a revenue service vehicle; • Maintaining (including repairs, overhaul and rebuilding) a revenue service vehicle or equipment used in revenue service.

Y. Screening Test Technician (STT)
A person who instructs and assists employees in the alcohol testing process and operates an alcohol screening device, such as a breath or saliva device other than an EBT.

Z. Split Specimen
In drug testing, a part of the urine specimen that is sent to a first laboratory and retained unopened, and which is transported to a second DHHS-certified laboratory for testing upon employee request following a verified positive or a verified adulterated or substituted test result form the primary specimen.

AA. Substance Abuse Professional (SAP)
A person who evaluates employees who have violated a DOT drug and alcohol regulation and makes recommendations concerning education, treatment, follow-up testing, and aftercare. (See Appendix C for a detailed discussion of the SAP’s roles and responsibilities.) BB. Substituted Specimen
9 A specimen with creatinine and specific gravity values that are so diminished that they are not consistent with human urine.

VII. EDUCATION AND TRAINING
The education and ongoing awareness component of this policy will include displaying posters, “Helpline Phone Numbers”, distributing the drug and alcohol policy and other informational materials to all employees, and periodic informational seminars.

As required by FTA regulation, City of Norwalk Transportation Department will provide all safety-sensitive employees a minimum of 60 minutes of training on the effects and consequences of prohibited drug use on personal health, safety, the work environment, and on the signs and symptoms that may indicate prohibited drug use. See Appendix A for detailed information on the signs, symptoms, health effects and consequences of alcohol misuse.

Supervisors or company officials who may make reasonable suspicion referrals shall receive a minimum of 60 minutes of training on the physical, behavioral and performance indicators of probable drug use, and at least 60 minutes of probable alcohol misuse.

VIII. COVERED EMPLOYEES
As a condition of employment, all covered employees are required to submit to drug and alcohol testing administered in accordance with 49 CFR Part 40 and 49 CFR Part 655. A refusal to submit to a test as directed will be considered to be a positive test result and the employee will be subject to all the consequences stated in this policy. (See Section VI. DEFINITIONS for specific circumstances or behaviors that are considered refusal to test.) Covered employees include all safety-sensitive employees, as defined in Section VI of this policy. Using this definition, safety-sensitive employees include the following employee classifications:
• Fleet Maintenance Supervisor
• Lead Equipment Mechanic
• Equipment Mechanic
• Mechanic Trainee
• Equipment Service Worker
• Equipment Service Helper
• Transit Safety & Training Coordinator
• Senior Transit Operations Supervisor
• Transportation Operations Supervisor
• Transportation Operations Supervisor II
• Dispatcher
• Bus Operator (full-time & hourly/part-time)
• Bus Operator Trainee
10 IX. DRUGS TESTED AND CONFIRMATORY CUT-OFF LEVELS
The type of drugs that will be tested for include:

• Marijuana metabolites
• Cocaine metabolites
• Opioids
- Codeine
- Morphine
- Heroin
- Hydrocodone
- Hydromorphone
- Oxycodone
- Oxymorphone
• Phencyclidine
• Amphetamines
- Amphetamine
- Methamphetamine
- MDMA (Ecstacy)
- MDA (methylenedioxyamphetamine
The test will be considered positive if the amounts of the drug(s) and/or its metabolites are above the minimum threshold established in 49 CFR Part 40 as amended.

X. ILLEGAL DRUGS
The prohibited drugs (and drug metabolites) listed in Section IX are always illegal and employees are prohibited from consuming any of them at all times.

Employees may be tested for illegal drugs anytime they are on duty or subject to duty. Illegal use includes the use of any illegally obtained prescription drugs or the misuse of legally prescribed drugs.

XI. ALCOHOL
Safety-sensitive employees are prohibited from consuming alcohol in any form:

1. While performing safety-sensitive functions;

2. Within four (4) hours prior to performing safety-sensitive functions;

3. While they are on call; or

4. Within eight (8) hours following an accident requiring a post-accident alcohol test, unless the test was completed within eight (8) hours.

Random and reasonable suspicion alcohol tests are conducted only just before, during and just after the employee’s performance of a safety-sensitive function.

Under DOT and FTA, an alcohol test with a BAC of 0.04 or greater is considered a violation of the federal rules. An employee is prohibited from 11 performing safety-sensitive duties while having a blood alcohol concentration of

0.04 or greater.

If a safety-sensitive employee tests for alcohol at a concentration equal to or greater than 0.02 but less than 0.04, he or she cannot continue to perform any safety-sensitive function until eight (8) hours have passed, or the employee was re-tested and the result was less than 0.02.

XII. PRESCRIPTION OR OVER-THE-COUNTER MEDICATION
The City prohibits the use or possession of any prescription drug by a safety- sensitive employee other than the employee for whom the drug is prescribed by a licensed medical practitioner. A prescription is valid only if it is in writing and indicates the employee’s name, date, the name of the substance, quantity or amount to be taken, the period of authorization, and the prescribing physician’s name and signature. It is a violation of this policy to use any prescription drug in a manner that is inconsistent with the prescription.

Safety-sensitive employees must advise their supervisor of the use or influence of any prescription or over-the-counter medication or drug, prior to beginning work, when taking the medication or drug could interfere with the safe and effective performance of duties or the operation of City equipment. An employee’s failure to provide this notice in a timely manner is considered a violation of this policy and subject to progressive disciplinary action in keeping with the City of Norwalk Rules & Regulations Section 12 Reprimand, Suspension, Demotion and Discharge.

It is the employee’s responsibility to determine from an appropriate medical professional, at the time medication is prescribed or when an employee intends to take a potentially impairing over-the-counter medication, whether it might significantly impair the employee’s ability to perform safety-sensitive duties. In the event there is a question regarding an employee’s ability to safely and effectively perform assigned duties while using such medications or drugs, the City may require clearance from a qualified physician.

XIII. PROHIBITED BEHAVIOR

1. Performing safety-sensitive duties following verification that the employee has failed a test authorized by the FTA rules.

2. Refusing to submit immediately to any alcohol or drug test, as defined in Section VI. W. of this policy.

3. An employee is prohibited from leaving the scene of an accident prior to being transported for testing when Post Accident testing has been determined or submitting to a test without notifying the employer of his/her location.

Under the City’s authority, an employee is prohibited from doing the following:
12 4. Being under the influence of, possessing or consuming any amount of alcoholic beverage while at work, while off work but on standby time, on City property or in a City vehicle.

5. Consuming any amount of alcoholic beverage or entering establishments where the sale of alcohol is the primary business while in City issued work uniform, even when off duty.

6. Absence or tardiness as a result of having been under the influence of alcohol, drugs, or controlled substances during non- work time.

7. Ingesting, injecting, or otherwise using alcohol, drugs, or controlled substances while performing job duties, except in accordance with Section XII of this policy.

8. Performing safety-sensitive duties following verification that the employee has failed a test under the authority of the City.

9. Manufacturing, possessing, distributing, dispensing, purchasing, or selling alcohol and or illegal drugs or drug paraphernalia to any person, including another employee, either directly or indirectly through another party, on City premises, in City vehicles or while on City business.

10. Consuming alcohol, drugs, or controlled substances during the eight hours immediately following an accident in which the employee was involved, or until the employee undergoes a post- accident alcohol or drug test, whichever comes first.

11. Refusing to submit to a search of personal properties when directed by the City, upon reasonable suspicion.

If an employee violates any of these prohibitions, that employee, at a minimum, will be removed from safety-sensitive duty and placed on administrative leave, pending an investigation. Additionally, the employee, if found to be in violation will be subject to disciplinary action, up to and including termination.

XIV. TYPES OF TESTING
A. Pre-Employment Testing
An applicant candidate being considered for a safety-sensitive position or employees transferring from a non-safety-sensitive to a safety-sensitive position will be required to take a pre-employment drug test. The candidate or transferee will not be allowed to perform a safety-sensitive function unless the drug test result is a verified negative.

Any new hire or employee who has not performed safety-sensitive functions for 90 consecutive calendar days, regardless of the reason, 13 and has not been in the random pool during that time, shall be required to pass a pre-employment drug test, with a verified negative test result, before being allowed to perform safety-sensitive functions.

The City of Norwalk Transportation Department does not conduct pre- employment alcohol testing.

If a pre-employment drug test is canceled, the individual will be required to take another pre-employment drug test with a verified negative result.

As required by the DOT regulations, the City will request all applicants and employees being considered for the first time for a safety-sensitive position to provide written consent for release of drug and alcohol testing records from prior DOT-regulated employers for the two-year period prior to the date of application or transfer. If the applicant or employee refuses to give this written consent, he or she will not be hired into the safety- sensitive position. These records will include:
• Alcohol tests with a result of .04 or higher alcohol concentration; • Verified positive drug tests;
• Refusals to be tested (including verified adulterated or substituted drug test results);
• Other violations of DOT agency drug and alcohol testing regulations; and
• With respect to any employee who violated a DOT drug and alcohol regulation, documentation of the employee’s successful completion of DOT return-to-duty requirements (including follow- up tests).

The City will request and obtain this information before the applicant or employee first performs safety-sensitive functions, if feasible, or as soon as possible.

The City will also request the applicant or employee provide information regarding whether he or she has tested positive, or refused to test, on any pre-employment drug or alcohol test administered by an employer to which the employee applied for, but did not obtain, safety-sensitive transportation work covered by DOT agency drug and alcohol testing rules during the past two years.

If the applicant or employee had a positive test or a refusal to test in the past two years, proof of having successfully completed a referral, evaluation and treatment plan, including proof of completing the Return to Duty process must be presented before being considered for a safety sensitive position, or before being allowed to continue to perform safety- 14 sensitive duties beyond 30 days, unless the City has documented a good faith effort to obtain this documentation.

The City of Norwalk requires a post offer employment drug screen on all persons offered employment to comply with the Drug Free Workplace policy.

B. Reasonable Suspicion Testing
When a supervisor, or other company official, has reasonable suspicion to believe that the covered employee has used a prohibited drug and/or engaged in alcohol misuse, a drug and/or alcohol test will be conducted.

The referral will be made by a Supervisor and/or company official who has been trained in detecting the indicators of drug use and alcohol misuse, based on the specific, contemporaneous, and articulable observations. These include but are not limited to the following appearance or physical and behavioral indicators:
• Slurred speech;
• Glassy or bloodshot eyes;
• Distinctive body odor; including odor of alcohol
• Unsteady walking and movement;
• A near accident or other safety violation;
• Physical or verbal altercation;
• Possession of alcohol, drugs, controlled substances, or drug paraphernalia;
• Sleeping on the job;
• Abnormal or erratic behavior;
• Information provided either by reliable and credible sources that can be corroborated through direct observation by a trained supervisor or company official;
The Supervisor’ s observations will be documented and such documentation will be kept in the employee’s confidential drug and/or alcohol testing file. (See Appendix E).

A reasonable suspicion alcohol test will be conducted only if the reasonable suspicion observation is made just before, during or just after the employee has ceased performing a safety-sensitive function. 15 Reasonable suspicion drug tests must be conducted any time a covered employee is on duty. “On-Duty” time is defined as on the clock.

Once a Supervisor and/or company official has made a reasonable suspicion determination, he or she must remove the employee from performing any safety-sensitive functions and arrange to have the employee accompanied to the testing site immediately. Following testing, the Transportation Department will arrange to have the employee transported home, either by staff or through contractual agreement with a taxi service provider.

Documentation must be maintained if an alcohol test is not administered within two hours following the reasonable suspicion determination. After eight (8) hours, all attempts to administer an alcohol test must cease and the reason shall be documented.

C. Post Accident Testing
For purpose of this policy, “accident” is defined as an occurrence involving a public transportation vehicle where the result is:

1. An individual dies;

2. An individual suffers a bodily injury and immediately receives medical treatment away from the scene;

3. The public transportation vehicle involved is a bus, van, or automobile and any of the vehicles involved in the accident suffers a disabling damage as a result of the accident and is transported away from the scene by a tow truck or other vehicle.

4. Under the City’s authority:
• An accident involving City property, employee or client which does not meet the FTA post-accident testing thresholds.

Any covered employee operating a public transportation vehicle, or other covered employee whose performance could have contributed to the accident, as determined by the supervisor, using the best information available at the time of an accident, shall be subject to drug and alcohol testing. The operation of a vehicle includes operation of its lift.

The supervisor who determines that the employee’s performance could not have contributed to the accident and makes a decision not to administer post-accident drug and/or alcohol testing, must document this decision in detail including the decision making process used to reach this decision. (See Appendix F).

Employees are prohibited from using alcohol for eight (8) hours following an accident or until the post accident alcohol testing is completed. The 16 City will attempt to complete the Post accident alcohol test within two (2) hours of the accident. If the alcohol test is not administered within two hours following the accident, the City shall prepare and maintain on file a record stating the reasons why the alcohol test was not administered within two hours and continue attempts to administer an alcohol test up to eight (8) hours. After eight hours have elapsed, attempts to administer an alcohol test will cease and the report will be updated to reflect the reason(s) for the inability to test..

A covered employee required to be drug tested following an accident must be drug tested as soon as practical but within 32 hours of the accident. If unable to test within 32 hours, the City will document the reason for the delay.

The employee must remain readily available for drug and alcohol testing and notify their supervisor or DER of his or her location if testing does not take place immediately following the accident. Failure to do this will be deemed by the City to be a refusal to submit to testing on the part of the employee. The required post-accident drug and alcohol testing will not delay the necessary medical attention for injured persons following the accident.

If unable to conduct FTA post-accident tests because of time limitations, test results of a blood, urine, or breath test for the use of prohibited drugs or alcohol misuse, conducted by Federal, State or local officials and obtained by City of Norwalk Transit will be used, if the test conforms to the applicable agency’s testing requirements.

Fatal Accidents:

When there is a loss of human life, each surviving safety-sensitive employee operating a City of Norwalk Transit System public transportation vehicle involved at the time of the accident shall be tested for drugs and alcohol. Any safety-sensitive employee not in the vehicle, but whose performance could have contributed to the accident shall also be tested.

Non-Fatal Accidents:

Following a non-fatal accident (see TYPES OF TESTING XIV, C, Post Accident Testing) in which a public transportation vehicle is involved, each covered employee shall be tested, unless the employee’s performance can be completely discounted as having contributed to the accident. Any other covered employee whose performance could have contributed to the accident shall be tested.

Transportation Department personnel will transport the employee to the collection site for testing. If necessary, the Transportation Department will arrange to have the employee transported home. The employee will 17 be placed on Administrative Leave, with pay, pending a verified negative drug and alcohol test result.

D. Random Testing
The FTA regulation requires safety-sensitive employees to undergo random drug and alcohol tests to deter the use of prohibited drugs and the misuse of alcohol.

The selection of safety-sensitive employees for random drug and alcohol testing will be made using a scientifically-valid method that ensures covered employees that they will have an equal chance of being selected each time the selections are made.

Norwalk Transit System will make every effort to spread random testing reasonably throughout the calendar year, all days of the week and all hours when safety-sensitive functions are performed. Testing dates and times are unannounced and employees will be transported to the collection site upon notification.

Random Testing may occur anytime an employee is on duty so long as the employee is notified prior to the end of the shift.

Employees who provide advance, written notice of verifiable scheduled medical or childcare commitments will be randomly drug tested no later than three hours before the end of their shift and randomly alcohol tested no later than 30 minutes before the end of their shift.

Verifiable documentation of a previously scheduled medical or childcare commitments, for the period immediately following an employee's shift, must be provided at least five hours before the end of the employee's shift. If a work shift is less than five hours, then notification is required upon reporting for work and prior to beginning their work shift.

The total number of safety-sensitive employees subject to random drug and /or alcohol tests will meet the Federal Transit Administration’s (FTA) annual minimum random testing rates as set in the Federal Register as per 49 CFR Part 655.45b .

City of Norwalk Transit System contracts with a Third Party Administrator (TPA) to make the monthly random selection. (See Appendix G).

E. Return to Duty Testing
An employee who has refused to submit to a test, or otherwise violated the regulation, or has a verified positive drug test result and/or has a confirmed alcohol test result of 0.04 or greater, shall not be allowed to perform a safety-sensitive function until he or she has completed the return-to-duty process. This includes evaluation by a SAP and the successful completion of the recommended rehabilitation, treatment or 18 education program and a verified negative result on a Return to Duty drug test and/or alcohol test less than 0.02.

An employee must be tested for the substance that resulted in the positive result and may be tested for both drug and alcohol.

A test that has been determined “cancelled” must be repeated. There must be negative result on a Return to Duty test.

A “Return to Duty” test is required to be conducted under direct observation when an employee has had prior positives and refusals to test.

F. Follow-up Testing
A SAP will prescribe follow-up testing for each employee who returns to duty following a positive drug and/or alcohol test or a test refusal. There must be a negative result on all prescribed follow-up testing. The testing period is for a minimum of 12 months and a maximum of five years.

During the first 12 months the employee returns to work, the minimum number of tests is six. These tests are random and announced and separate from the random testing.

A “Follow-Up” test is required to be conducted under direct observation when an employee has had a prior positive test result or refusal to test.

A test that has been determined “cancelled” must be repeated. There must be a negative result on a Follow-up test.

G. Retest for BAC Test result of 0.02 or greater, but less than 0.04.

The employee will be removed from safety-sensitive duties for at least eight (8) hours or unless a re-test shows a result of less than 0.02.

XV. DRUG & ALCOHOL TESTING PROCEDURES
All DOT drug and alcohol tests required under this policy will be administered in accordance with 49 CFR Part 40, as amended (Procedures for Transportation Workplace Drug and Alcohol Testing Programs). A copy of 49 CFR Part 40 is available in the Transportation Administration Office.

Throughout the testing process, the privacy of the employee will be protected and the integrity and validity of the process will be maintained. The drug testing procedure will include a split specimen collection method and a Federal Drug Testing Custody and Control Form with a unique identification number to ensure that the correct test result is attributed to the correct employee. An initial screening test using an immunoassay technique will be performed. If the specimen is positive for one or more of the drugs tested, then a confirmation test will be performed in accordance with Part 40 procedures, as amended. If the test is confirmed positive, the MRO shall conduct a verification process, 19 which includes giving the employee an opportunity to provide a valid medical explanation for the positive test result. The laboratory is required to keep positive, adulterated, substituted or invalid specimens for one year, or longer if requested.

Additionally, the laboratory will conduct analyses to determine if a urine specimen has been adulterated, tampered with or diluted. Safety-sensitive employees will be required to take a second test with no advance notice if the MRO reports a “negative-dilute” test result. Depending on the creatinine level reported by the laboratory, the MRO may order the second test to be directly observed. Should this second test result in another negative-dilute, the test will be considered a negative and no additional testing will be required unless the City is directed to do so by the MRO. The result of the second test becomes the test of record.

Dilute Positive tests are treated as a verified positive test result.

If the laboratory reports to the MRO an “Invalid Result” or “Rejected for Testing” (because of a fatal or uncorrectable flaw), a recollection may be required and depending on the circumstances, the MRO may require a directly observed collection.

Tests for alcohol concentration will be conducted using an alcohol screening device or an evidential breath testing (EBT) device. If the screen test result is at

0.02 BAC or greater, only an EBT can be used to confirm the alcohol test result.

A DOT Alcohol Testing Form will be used and a sequential number will be assigned to each test.

XVI. DRUG TESTING SPLIT SAMPLE (DOT TESTS ONLY)
During collection, the urine specimen will be split and poured into two specimen bottles. This provides the employee or applicant with the option of having an analysis of the split sample performed at a separate DHHS certified laboratory should the primary specimen test result be confirmed positive or the test be considered a refusal because of adulteration or substitution. Primary and Split specimens that are reported as positive, adulterated, substituted or invalid must be retained for a minimum of one year.

The employee or applicant has 72 hours, after being informed by the MRO of a verified positive test or a test refusal, to request a test of the split sample, verbally or in writing. The results of a split specimen are reported to both the employer and employee, regardless of who pays for the test. The process of split testing cannot be stopped on a positive test result or adulterated specimen result if the employee is unwilling or unable to pay.

It is the City of Norwalk Transit System’s policy that the cost of testing the split sample will be the responsibility of the employee or applicant. Should the result of the second test be negative, the City will reimburse the employee.

Applicants will be required to bear the expense of the second test.

20 XVII. DIRECTLY OBSERVED URINE SPECIMEN COLLECTION
The direct observation procedure requires the observer to check for prosthetic devices that are designed to tamper with specimens or bring “clean” urine into collections so specimens will test negative. The direct observation procedures require the observer to check for these devices when an employee is subject to an observed collection.

The guidelines require the observer to instruct the employee having an observed collection to raise clothing above the navel; lower clothing to mid- thigh; then turn around to show the same sex observer that they do not have prosthetic devices for “beating” the tests. If no device is detected, the employee or applicant is permitted to return clothing to its proper observed-collection position. Then the observed collection will take place.

The observer need not be the collector, but must be of the same sex as the donor. The observer is responsible for ensuring that the specimen goes from the employee’s body into the collection container. If the employee declines to allow a directly observed collection when required under this policy, it is considered a refusal to test.

1. Under the following circumstances, the employer will direct the employee to undergo an immediate urine specimen collection under direct observation with no advance notice to the employee. The employee will receive an explanation of the reason for an observed collection. (a) If the laboratory reported to the MRO that a specimen is invalid; and the MRO reported to City of Norwalk Transit that there was not an adequate medical explanation;
(b) If the MRO reported to City of Norwalk Transportation Department that the original positive, adulterated, or substituted test result had to be cancelled because the test of the split specimen could not be performed; or
(c) The laboratory reported to the MRO that the specimen was negative- dilute with a creatinine concentration greater than or equal to 2 mg/dL but less than or equal to 5 mg/dL and the MRO reported the specimen to City of Norwalk Transportation Department as a negative-dilute and that a second collection must take place under direct observation.

2. An employer must direct a collection under direct observation of an employee if the drug test is a Return-to-Duty or a Follow-up test.

3. The collector will immediately conduct a collection under direct observation and explain to the employee the reason for a directly observed collection, if:
21 (a) Directed by the Employer Designated Representative (DER) to do so; or
(b) If the collector observes materials brought to the collection site or the employee’s conduct clearly indicates an attempt to tamper with a specimen; or
(c) If the temperature on the original specimen is out of range (below

90.0 deg. and above 100.0 deg. F); or
(d) If the original specimen appeared to have been tampered with.

XVIII. MONITORED URINE SPECIMEN COLLECTION
Under those circumstances when a multi-stall restroom cannot be adequately secured for urine specimen collection, the collector will conduct a monitored collection to ensure the collection is performed in a secured environment. A monitor must be of the same gender as the donor, unless the monitor is a medical professional. A monitored collection must take place in a secure room that does not permit access to anyone except the employee and the monitor, who does not have to be a qualified collector. The monitor will not directly observe the collection, however, if there is indication of tampering with the specimen, an additional collection can be ordered under direct observation. If the employee declines to permit a collection to be monitored, the employee is considered to have refused a test.

XIX. CONSEQUENCES
FTA regulations require that a person covered by this policy who has a verified positive drug test result, or has a confirmed alcohol test result of 0.04 or greater, or refuses to submit to a drug or alcohol test (including adulteration or substitution) shall be:

A. immediately removed from performing safety-sensitive functions; and B. referred to at least two SAPs for evaluation and shall meet the requirements for returning to duty, including taking a return to duty drug and/or alcohol test.

In the event of a positive test result of an applicant or an employee being considered for a safety-sensitive position, it is the City’s policy, that beyond a referral to a SAP, the City has no other obligations and the individual will not be hired or transferred to the safety-sensitive position. In the event, the applicant is an existing employee, the employee may be subject to disciplinary action, up to and including termination.

If an employee has an alcohol concentration of 0.02 or greater but less than

0.04, the employee will not be permitted to perform a safety-sensitive function within 8 hours of the alcohol test or until a re-test shows an alcohol result below

0.02. 22
XX. REFERRAL, EVALUATION AND TREATMENT
If an employee, including an applicant tests positive for drug(s) or alcohol or refuses to submit to a test when required, City of Norwalk Transit Transportation Department shall make a referral to at least two DOT- qualified SAPs acceptable to City of Norwalk.

XXI. CONFIDENTIALITY AND ACCESS TO FACILITIES AND RECORDS The City shall maintain records pertaining to each covered employee’s use of prohibited drugs or misuse of alcohol, including records pertaining to alcohol and drug tests for a period of five years. All such records will be maintained in a confidential folder that is separate from the employee’s general personnel folder. Access to records in the folder will be limited to the Designated Employer Representatives or limited authorized personnel on a strictly need-to- know basis and to the tested employee upon written request.

Except as required by law, or expressly authorized in the FTA regulations, an employee must give written consent for release of information pertaining to information maintained by these regulations to an identified person.

Employees drug and alcohol test records shall be disclosed when requested by the National Transportation Safety Board as they relate to the accident under investigation.

The Secretary of Transportation or any DOT agency is allowed access to all facilities and records compiled in compliance with the requirements of these regulations.

Data regarding drug and alcohol testing programs and other information pertaining to the employer’s anti-drug and alcohol misuse programs shall be disclosed to the Secretary of Transportation or any DOT agency with regulatory authority over the employer.

Records shall be made available to a subsequent employer upon receipt of a written request from the covered employee. Subsequent disclosure is permitted only as expressly authorized by the covered employee’s request.

Disclosures, without employee consent, may also occur under the following circumstances:
• When the information is compelled by law or by judicial or administrative process;
• When the information has been placed at issue by the employee in a formal dispute between the employer and the employee;
• When the information is to be used in administering an employee benefit plan;
23 • When the information is needed by medical personnel for the diagnosis or treatment of the patient who is unable to authorize disclosure; or • When requested by the Department of Transportation or any state or local official with regulatory authority over the City or any of its safety- sensitive employees.

XXII DISCIPLINARY ACTION TO BE TAKEN:

Under the authority of the City of Norwalk, any violation of these rules and regulations may result in disciplinary action, up to and including termination.

The disciplinary action taken will depend upon the severity of the infraction and the employee’s previous drug and/or alcohol testing record.

Disciplinary action taken pursuant to this policy will comply with the City’s applicable discipline rules and procedures, as well as applicable requirements under state and federal law.

The following procedures shall be followed for a positive drug test result and/or alcohol violation at 0.04 BAC or greater:

POST ACCIDENT, REASONABLE SUSPICION AND RANDOM TEST
First positive drug test result or alcohol violation at 0.04 or greater:
1) Removal from Safety Sensitive duties
2) Referral to at least two Substance Abuse Professionals (SAPs) If not terminated, as a condition of continued employment, the employee must:
3) Participate in a City approved substance abuse program 4) Test negative for drug and/or alcohol on a Return to Duty test 5) Sign a “Return to Work Agreement”
In Post Accident cases involving fatality, severe injury or property damage, the steps listed for the first positive drug test result or an alcohol violation at 0.04 or greater may be bypassed and those described for the second positive/alcohol violation at 0.04 or greater Post Accident test result may be applied.

In Reasonable Suspicion cases, disciplinary action may be taken, up to and including termination.

Second positive drug test result and/or alcohol violation at 0.04 or greater:
1) Removal from Safety Sensitive duties
2) Referral to at least two Substance Abuse Professionals (SAPs) 3) Termination from employment.
24 RETURN TO DUTY TEST
Positive drug test result and/or alcohol violation at 0.04 or greater:
1) Removal from Safety Sensitive duties
2) Referral to at least two Substance Abuse Professionals (SAPs) 3) Termination from employment

FOLLOW UP TEST
First positive drug test result and/or alcohol violation at 0.04 or greater:
1) Removal from Safety Sensitive Duties
2) Referral to at least two Substance Abuse Professionals (SAPs) 3) Termination from employment.

XXIII. MANDATORY REFERRAL TO A SUBSTANCE ABUSE REHABILITITION PROGRAM (DOT violation referral will be to a Substance Abuse Professional (SAP) / non-DOT violation referral will be to a Substance Abuse Counselor under City authority.

The City recognizes that assistance through a City-approved substance abuse program, rather than disciplinary action, in conjunction with some forms of discipline, may be appropriate in certain circumstances. As a condition of continued employment, mandatory enrollment and participation in a City- approved substance abuse program, along with conditions of discipline, short of termination, may be made as follows:

A. Upon a first offense of a violation of this Policy, not involving actual on-the- job impairment, an employee will normally be given the option of mandatory referral to a substance abuse program, as a condition of continued employment with the City. The employee will be relieved from safety- sensitive duties as required by the FTA rules, until completion of the rehabilitation program, to the satisfaction of the SAP, have a “negative” Return to Duty drug test result and/or alcohol test result below 0.02, and as a condition of continued employment, sign a “Return to Work Agreement”, as discussed further below;
B. An employee subject to mandatory referral must agree to participate and successfully complete a City approved substance abuse program as determined by the SAP. An employee who refuses to comply with a mandatory referral is subject to discipline, up to and including termination; C. If an employee fails to conform to the requirements of the substance abuse program and/or fails to complete the program and/or fails to remain drug and/or alcohol free, the employee may be terminated. As part of the terms of the mandatory referral, the employee must agree that the SAP will report to the City any failure to cooperate in the substance abuse program or to progress through the program to the satisfaction of the SAP; 25 D. The City will allow the employee to take one leave of thirty (30) days or less and to use accumulated sick leave or other leave credits while the employee participates in the substance abuse program. If no leave credits are available, the employee may be placed on a leave of absence without pay, subject to management approval, throughout the duration of the rehabilitation or treatment program.

XXIV. RE-ENTRY TO WORK FOLLOWING MANDATORY REFERRAL
An employee wishing to return to work after a mandatory referral must agree to the terms of a Return to Work Agreement, the terms of which shall be established by the City of Norwalk in its sole discretion. That Agreement may include, but is not limited, to the following:

A. Release to Work: Submission of a release to work statement which is satisfactory to the City of Norwalk, from a SAP;

B. Follow-up Care: Submission of an after care and follow-up treatment procedures with a counselor or specialist which would last a minimum of twelve weeks, or longer as specified by the City-approved SAP.

C. A negative “Return to Duty” test result, in accordance with established testing procedures.

D. Periodic and Unannounced Testing: The employee must submit to continued periodic and unannounced drug and alcohol testing for at least twelve (12) and up to sixty (60) months after successful completion of the substance abuse program. The frequency and duration of the follow-up testing will be recommended by the SAP with a minimum of six (6) tests performed during the first 12 months after the employee has returned to duty.

E. Submission of a “Return to Work Agreement” signed by the employee.

Grounds for Termination: The employee may be terminated if: (a) the employee fails to successfully complete a treatment program, (b) the employee fails to comply with the “Return to Work Agreement”, (c) the employee violates this policy while enrolled in a treatment/rehabilitation program, and/or (d) the employee violates this policy after re-entry to work or tests positive after re- entry.

XXV. CITY COUNCIL APPROVAL AND POLICY ADOPTION – REPLACE when policy adopted.
26 27
Appendix A

MEDICAL REVIEW OFFICER

AND THE VERIFICATION PROCESS
Dr. Mark A. Peacock performs the services of Medical Review Officer for City of Norwalk Transportation Department’s drug testing program. He is a licensed physician and has knowledge of controlled substance abuse disorders and has the appropriate training to interpret and evaluate an employee’s confirmed positive, adulterated, substituted and invalid test results from the laboratory, or a legitimate medical explanation for the test result. The MRO acts as “gatekeeper” and advocate for the accuracy and integrity of the drug testing procedures in accordance with DOT CFR Part 40.

The MRO’s responsibilities include the following:

A. Receives and reviews the Chain of Custody Form (CCF) and the laboratory test results for accuracy and determines if there are correctable errors or problems that could deem a test to be cancelled. Following an investigation, the MRO will notify the appropriate parties where possible.

B. Ensure the timely flow of test results and related information to the Designated Employer Representative (DER).

C. Protects the employee’s privacy in reporting results in a confidential manner.

D. Conduct a telephone or direct verification interview with the employee to discuss a non-negative test result, while maintaining confidentiality. In the telephone interview, explain to the employee that if he or she declines to discuss the result, he will verify the test as positive or if applicable, as a refusal to test because of adulteration or substitution.

At a minimum, three attempts, spaced over a 24-hour period will be made to reach the employee at the day and evening phone numbers listed on the CCF. (The MRO will allow the employee to present information within 60 days of any serious illness, injury or circumstances that precluded contact with the MRO.) E. If unable to contact the employee, contact the DER with instructions to have the employee contact the MRO within 72 hours.

F. Verify the test result as either negative, positive, test cancelled, or refusal to test because of adulteration or substitution.

G. Inform the employee of the right to request a split-specimen test within 72 hours of notification.

H. Upon written request from an employee, provide copies of any records pertaining to the employee’s DOT-mandated drug test.
28 Appendix B

SUBSTANCE ABUSE PROFESSIONAL (SAP)
A SAP is defined as a licensed physician or a licensed or certified social worker or psychologist, employee assistance professional or a drug and alcohol counselor with knowledge of and clinical experience in diagnosis and treatment of drug and/or alcohol-related disorders. The SAP’s primary functions are:

A. Provide initial face-to-face clinical assessment and evaluation of an employee following an employer referral for a violation of the DOT drug and alcohol regulations, [including a verified positive DOT drug test result, a DOT alcohol test with a result of 0.04 or greater, a refusal to test (including by adulterating or substituting a urine specimen)];
B. Recommend a treatment or rehabilitation program and monitor the individual’s progress through the education and/or treatment program; C. Conduct a face-to-face follow-up evaluation to gauge if the employee has actively participated in the education and/or treatment program and has demonstrated successful compliance with the assessment and evaluation recommendations;
D. Provide the DER with a written follow-up drug and/or alcohol testing plan for the employee, and
E. Provide the employee with appropriate education/treatment, and determine the frequency and duration of follow-up tests beyond the minimum required in the regulations and present a written follow-up testing plan to the employer. The minimum testing plan is six (6) unannounced follow-up tests in the first 12 months of safety-sensitive duty following the employee’s return to safety- sensitive functions.

Note: The City of Norwalk Employee Assistance Program is provided by:

Aetna Resources for Living 1-800-221-0945.
29 Appendix C
DRUG-FREE WORKPLACE ACT OF 1988
Under the Drug-Free Workplace Act (DFWA) of 1988, not covered under 49 CFR Part 655, the City of Norwalk is required to certify to the granting agency that it will provide a drug-free workplace.

City of Norwalk employees are prohibited from the unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance in the workplace and will be subject to disciplinary action up to and including termination for violations of these prohibitions. As a condition of employment, a City employee will abide by the terms of the DFWA adopted by the City in 1992.

The employee is further obligated to report any criminal drug statute conviction for a violation occurring in the workplace to a supervisor no later than five (5) days after such conviction. It also requires that the City notify the grant-funding agency within ten (10) days of learning of any conviction for a violation occurring in the workplace.

Within thirty (30) days after receiving notice of such a drug conviction, the City must take appropriate personnel action, up to and including termination, or require satisfactory participation in a drug abuse assistance or rehabilitation program by the employee.
30 Appendix D

EMPLOYEE ASSISTANCE PROGRAM (EAP)
Employees requiring professional assistance with drug and/or alcohol problems are encouraged to use City-approved substance abuse/deterrence programs or use health insurance plans, as appropriate. Conscientious efforts to seek such help will not jeopardize any employee’s job and will not be noted in his or her personnel file.

However, employees receiving help from such a program are not insulated from the rules and requirements of this policy.

Contractor/vendor employees are expected to be free from the effects of drug abuse and alcohol misuse. Contractor/vendor employees found to be violating this policy will not be allowed to continue to operate or maintain Transportation Department revenue or revenue support vehicles.

Federal regulations do not require an Employee Assistance Program (EAP), beyond the provision of a Substance Abuse Professional (SAP) to evaluate employees, who have tested positive for drugs and/or alcohol or refused a required test under this regulation.

In the event of a positive test result of an applicant, it is the City’s policy, that beyond a referral to a SAP, the City has no other obligations and the individual will not be hired for the safety-sensitive position.

A. Voluntary Self-Referral to a Substance Abuse Rehabilitation Program The City of Norwalk recognizes its commitment and responsibility to its employees by assisting employees in obtaining information relative to City- approved rehabilitation programs.

1. Prior to employer knowledge of a violation of this Policy, any employee who believes that he or she has a substance abuse problem requiring treatment may voluntarily request assistance in obtaining information relative to available City-approved rehabilitation programs. The City of Norwalk will assist the employee in dealing with his/her substance abuse problem. When an employee informs a supervisor of a substance abuse problem, the supervisor may refer the employee to a City-approved abuse program or a program provided by his/her insurance provider.

2. Any employee, who voluntarily requests assistance with a substance abuse problem, may do so in complete confidence and without the risk of adverse employment consequences solely as a result of their request for assistance. The request will not jeopardize an employee’s position with the City. No reference of the request will be placed in the employee’s personnel file.
31 3. An employee referred to a rehabilitation program, through the EAP, will be responsible in conjunction with any provider of available health and welfare benefits, for the cost of the rehabilitation program.

4. Regardless of voluntary participation in a rehabilitation program, any employee found to be performing safety sensitive duties while impaired by a drug(s) and/or alcohol, as prohibited by this Policy, shall be subject to disciplinary action, up to and including termination.

Employees are, therefore, encouraged to request to be relieved from duty and be placed on a leave of absence during participation in a City approved rehabilitation program, if there are concerns about refraining from substance abuse or alcohol misuse.

5. The City will allow the employee to take one leave of 30 days, or less, and to charge accumulated leave or other leave credits while the employee participates in the rehabilitation or treatment program during participation in a treatment program.

6. If an employee is experiencing work related performance problems or when disciplinary action is contemplated or pending against the employee at the time a request for assistance is made, the request will be treated as a separate but possibly related issue. In no case will a request for assistance provide amnesty to an employee in a contemplated or pending disciplinary action. A request for assistance may, at the discretion of management, defer related, pending or contemplated disciplinary action until completion of the treatment process.

Note: The City of Norwalk Employee Assistance Program is provided by:

Aetna Resources For Living 1-800-221-0945
32 Appendix E

CITY OF NORWALK

TRANSPORTATION DEPARTMENT

REASONABLE SUSPICION TESTING REFERRAL FORM
Note to Supervisor/Company Official: This form is to be used to substantiate and document the objective facts and observations leading to a reasonable suspicion testing determination.

After a direct observation of the employee’s appearance, behavior, speech, body odors, and/or performance, please check ALL the indicators that raised your suspicion that the employee may have engaged in conduct which violates the Drug and Alcohol Program policy. Read further instructions on back page.

Employee Name_________________________________Job Title _____________________ Supervisor/Co. Official ____________________________Job Title _____________________ Date/Time of Determination: ____________________________________________________ Name(s) of Witness(es), if any: __________________________________________________ A. APPEARANCE OR PHYSICAL INDICATORS C. SPEECH OR BODY ODORS ___ Flushed or very pale complexion ___ Slurred, thick, slowed ___ Excessive sweating or skin clamminess ___ Incoherent, nonsensical, silly ___ Bloodshot or watery eyes ___ Loud, boisterous
___ Dilated or constricted pupils ___ Repetitious, rambling ___ Nystagmus (jerky eye movement) ___ Cursing, inappropriate language ___ Unfocused, blank stare ___ Rapid, pressured
___ Runny/bleeding nose ___ Excessive talkativeness ___ Disheveled clothing ___ Exaggerated enunciation ___ Unkempt grooming ___ Odor of alcohol
___ Possible puncture marks on arms ___ Distinctive pungent aroma ___ Dry mouth, wetting lips frequently
B. BEHAVIORAL INDICATORS D. PERFORMANCE INDICATORS ___ Stumbling, unsteady gait ___ Delayed or faulty decision-making ___ Poor coordination ___ Impulsive, unusual risk-taking ___ Hyperactivity, fidgety, agitated ___ Inability to concentrate ___ Nervous, disorderly ___ Lack of motivation
___ Irritable, moody, belligerent ___ Impaired mental functioning ___ Shaking, tremors, twitches ___ Decreased alertness ___ Dizziness or fainting ___ Significant increase in errors ___ Nausea or vomiting ___ Reduced quality/quantity of work ___ Breathing irregularly or with difficulty ___ Inappropriate response to instructions ___ Extreme fatigue or sleeping on the job ___ Excessive absences or use of sick time ___ Depressed, withdrawn ___ Ignores safety rules/procedures ___ Lackadaisical, apathetic attitude ___ Frequent or extended absences from ___ Suspicious, paranoid, falsely accuses others meetings or work assignments Other observations not noted above:
___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Date/Time of Test: ____________________________ Test Refused: ____ No ___ Yes Supervisor/Company Official Signature ___________________________________________ 33 Instructions to Supervisor/Company Official:

1. Conduct the employee interview in a private setting, mindful of the dignity and confidentiality rights of the employee.

2. Give the employee an opportunity to explain the reason(s) for the indicators you have observed from his or her perspective. Expect denial. Note explanation given by the employee (if any) in the space below.
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________

3. Once a reasonable suspicion testing determination has been made, immediately remove the employee from performing any safety-sensitive functions. Notify the employee that he or she will remain out of service until the test results are known. The employee will remain on paid status while awaiting test results, unless the employee is suspended for any additional purposes concurrent with the waiting of the test results. If all test results are negative, the employee will be immediately returned to work. If either the alcohol or drug test result is non-negative (positive or test refusal as a result of adulteration or substitution), the employee will be placed on unpaid status pending disciplinary action.

4. Arrange to have the employee accompanied to the collection site for testing without delay.

5. FTA regulation requires that reasonable suspicion testing for alcohol be administered within two (2) hours following the determination to refer the employee for testing. If alcohol testing is not conducted within two (2) hours, document the reason for the delay. If the test is not administered within eight (8) hours, cease all attempts to test and document the reason for the inability to test. Please use the space below to document any delays or inability to test.

6. Following the test(s), arrange to have the employee transported home.

IMPORTANT: DO NOT TRY TO DIAGNOSE ABUSE OR ADDICTION OR IDENTIFY THE SPECIFIC DRUG ASSOCIATED WITH THE EMPLOYEE’S BEHAVIOR OR APPEARANCE.
34 Appendix F

CITY OF NORWALK

TRANSPORTATION DEPARTMENT

POST-ACCIDENT DRUG AND ALCOHOL TESTING

DECISION MAKER FORM
The City of Norwalk Transportation Department and the Federal Transit Administration (FTA) drug and alcohol testing regulation (49 CFR Part 655.44) require that employees involved in a vehicle accident (as defined in the policy submit to tests for alcohol and prohibited drugs as soon as possible following the accident). The Policy also requires the testing of any other safety-sensitive employee whose performance could have contributed to the accident, as determined by the manager or supervisor at the scene using the best information available at the time of the decision.

Accident Information:

Date of Accident: _____________________________Time of Accident: ___________AM/PM Employee Name: _____________________________ Social Security No: ________________ _____________________
Decision Questions:
• Was there a human fatality? Yes _____ No ____ If Yes, Post-Accident tests are required.
• If there was no fatality, ask the following questions:

1. Has any individual suffered a bodily injury and immediately received medical treatment away from the scene of the accident? Yes_____ No_____

2. Was there disabling damage to the company vehicle or any other vehicle as a result of the occurrence and the vehicle was transported away from the scene by a tow truck or other vehicle? Yes ____ No ____
If you checked YES for questions 1 or 2 above, a Post-Accident test is required under FTA rules unless you determine, using the best information available at the time of the decision, that the employee’s performance can be completely discounted as a contributing factor to the accident.

Any reason for NOT conducting a Post-Accident test after you’ve answered YES to any of the above questions MUST be documented on the reverse side of this form.

Employee taken to _______________________________________________(collection site) By ________________________________Title _______________________at _____AM/PM Instructions to Supervisor:

1. Determine if employee requires medical attention. Emergency medical treatment takes priority over drug and alcohol testing.

2. Bring employee into a private setting if possible and inform him/her that (s)he will be transported to the collection site for a Federal drug and alcohol test in accordance with FTA regulations.

3. If the employee refuses to submit to testing, inform employee that refusal to comply or cooperate will be treated as a positive test, and will result in disciplinary action based on the policy.
35 4. Escort the employee (or arrange to have him/her transported) to the collection site and then to home.

5. Inform the employee that he or she will remain “out of service” on paid status while awaiting test results, unless the employee is suspended for any additional purposes concurrent with the waiting of the test results. If all test results are negative, the employee will be immediately returned to work. If either the alcohol or drug test result is non-negative (positive or test refusal as a result of adulteration or substitution), the employee will be placed on unpaid status pending disciplinary action.

6. A covered employee who is subject to post-accident testing and leaves the scene of the accident prior to submission to such test or fails to remain readily available including notifying the employer or employer representative of his or her location, may be deemed to have refused to submit to testing.

Additional required documentation of test delays or inability to test for either alcohol or drugs.
49 CFR Part 655 §655.44 (ii)
If an alcohol test required by this section is not administered within two (2) hours following the accident, the employer shall prepare and maintain on file a record stating the reasons the alcohol test was not promptly administered. If an alcohol test required by this section is not administered within eight (8) hours following the accident, the employer shall cease attempts to administer an alcohol test and maintain the record. Records shall be submitted to FTA upon request of the Administrator.
(b) An employer shall ensure that a covered employee required to be drug tested under this section is tested as soon as practicable but within thirty-two (32) hours of the accident.

Supervisor Documentation
Was the alcohol test administered within two (2) hours of the time of the accident? Yes___ No___ If the response to above question is “No”, document the reason for delay:
__________________________________________________________________ __________________________________________________________________ Was the alcohol test administered within eight (8) hours of the time of the accident? Yes ___ No ___ If the response is “No”, document the reason for the additional delay:
__________________________________________________________________ __________________________________________________________________ If the alcohol test was not administered within eight (8) hours, cease attempts to have the alcohol test administered and note reason below:
__________________________________________________________________ __________________________________________________________________ Was the drug test administered within thirty-two (32) hours of the time of the accident? Yes____ No____ If not, state the reason:
________________________________________________________________________________ _________________________________________________________________________ Review
Name: _________________________________________ Date: __________________________ Title: ____________________________________________
Appendix G
36 THIRD PARTY ADMINISTRATOR
Name Drug Free Business

18912 North Creek Parkway, Ste. 202
Address Bothell WA 98011 USA
www.drugfreebusiness.org
Phone Number (800) 598-3437
37 Appendix H
Designated Employer Representative (DER)
Designated Employee Representative
Cecilia Hernandez
Title: Personnel Payroll Technician
Norwalk Transit System
12650 Imperial Hwy, 3RD Floor
Norwalk, CA 90650
(562) 929-5533
(562) 929-5572 – FAX
Alternate
Derek Donnell
Manager of Transit Operations
Norwalk Transit System
12650 Imperial Hwy, 1ST Floor
Norwalk, CA 90650
(562) 929-5554
(562) 929-5572 - FAX
Appendix I
38 CITY OF NORWALK TRANSPORTATION DEPARTMENT

DRUG AND ALCOHOL PROGRAM

RULES AND REGULATIONS

VERIFICATION OF EMPLOYEE NOTICE
I have received a copy of the March 2024 City of Norwalk Transportation Department Drug and Alcohol Program Rules and Regulations which outlines the rights, duties, and responsibilities of the City of Norwalk Transportation Department and all Safety-sensitive employees of the City of Norwalk Transportation Department.
______________________________ __________________________________ Employee Name – Print Title
______________________________ __________________________________ Employee Signature Date
______________________________
Division
______________________________ _________________________________ City of Norwalk Date
Transit System Representative
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: John P. Ramirez, Director of Community Development
Carlos Rojas, Acting Senior Planner
SUBJECT: 2023 NORWALK GENERAL PLAN AND HOUSING ELEMENT ANNUAL

PROGRESS REPORT
Background:

Government Code Section 65400(a)(2) requires that an annual General Plan and Housing Element progress report be provided to the legislative body, the Governor’s Office of Planning and Research (OPR), and the Department of Housing and Community Development (HCD).

The purpose of the report is to discuss the City’s progress in implementing the General Plan, meeting its share of regional housing needs, and removing governmental constraints to the maintenance, improvement and development of housing. This year's report covers the period between January 1, 2023 and December 31, 2023.

On March 13, 2023, the General Plan and Housing Element Annual Progress Report was reviewed by the Planning Commission and recommended that City Council receive and file the report and direct staff to transmit it to OPR and HCD prior to April 1, 2024.

Fiscal Impact:

N/A
Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

N/A

City Council March 19, 2024
General Plan & Housing Element Update Page No. 2
8 0
8 Recommended Action:

Staff recommends City Council receive and file the 2023 General Plan and Housing Element Annual Progress Report and direct staff to transmit the report to the Governor’s Office of Planning and Research and the California Department of Housing and Community Development prior to April 1, 2024.

Attachments:
2023 General Plan and Housing Element Annual Progress Report

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT 2023 General Plan and Housing Element
Annual Progress Report
Community Development Department
Planning Division
April 2024

INTRODUCTION
On February 29, 1996, the Norwalk City Council adopted the City's current General Plan for implementation. The General Plan contains ten (10) elements: Land Use, Circulation, Housing, Conservation, Open Space, Noise, Safety, Community Design, Educational and Cultural Resources, and Utility Infrastructure. Of these elements, Community Design, Educational and Cultural Resources and Utility Infrastructure are the three new elements that were added to the General Plan as part of the 1996 comprehensive General Plan update.

In February of 2023, the City Council adopted the 2021-2029 Housing Element.

Throughout 2022, the Norwalk Planning Commission worked on the implementation of the approved Housing Element to adequately address issues related to current and future housing opportunities and to meet the requirements of the Department of Housing and Community Development (HCD).

As required by Government Code Section 65400(b), every city must submit an annual progress report to their legislative body, the Governor’s Office of Planning and Research (OPR), and the Department of Housing and Community Development (HCD) on the implementation status of their General Plan. The annual report must also include discussion on the City's progress in providing its required share of affordable housing pursuant to Government Code Section 65584 and its efforts to remove governmental constraints for the maintenance, improvement and development of affordable housing per Section 65583(c)(3) of the California Government Code.

This General Plan and Housing Element Annual Progress Report covers the period from January 1, 2023 to December 31, 2023.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT

STATUS OF GENERAL PLAN IMPLEMENTATION PROGRESS
The following discusses the collaborative efforts administered by various City Departments which contribute to the implementation progress of each of the ten (10) elements contained in the General Plan, including:
 Land Use,
 Circulation,
 Housing,
 Safety,
 Community Design,
 Educational and Cultural
 Conservation,
 Open Space,
 Noise,
Resources, and
 Utility Infrastructure.

Land Use Element
The City of Norwalk is considered a developed community comprised mostly of single- family residential neighborhoods, with its predominant commercial and industrial land uses situated along several major roadways. As a developed community, any future development in the City would occur as infill or redevelopment.

In February 1996, an updated Land Use Element was adopted as part of the City's comprehensive General Plan update. Since adoption of the 1996 General Plan, the City has processed a variety of new land use developments and adopted new land use regulations that have continually upheld the Land Use Element.

Circulation Element
The Circulation Element of the 1996 General Plan defines the transportation needs of the City and presents a comprehensive transportation plan to accommodate those needs.

The element also focuses on identifying and evaluating local circulation needs, while balancing those needs with regional demands and mandates. The following outlines the City’s efforts in addressing local circulation, regional circulation and public transportation needs in the Norwalk community:

Local Circulation
The City has continued to make a variety of street and traffic improvements to its existing network of public streets and sidewalks (e.g., street resurfacing, sidewalk repair, Americans with Disabilities Act (ADA) compliance, traffic signal modifications, etc.).

These street and traffic improvements are identified as Capital Improvement Projects in which federal, state and local funding sources are utilized to execute the projects.

The City worked on the following Capital Improvement Projects to enhance local streets and sidewalks in the 2023 calendar year:
 Continued annual construction work to repair/replace damaged curbs gutters and sidewalks throughout the City;

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT  Continued design of intersection improvements at Imperial Highway and Bloomfield Avenue;
 Continued design of intersection improvements at Studebaker Road and Alondra Boulevard;
 Continued design of intersection improvements at Pioneer Boulevard and Imperial Highway;
 Continued design of intersection improvements at Studebaker Road and Rosecrans Avenue;
 Continued design for Foster Road Pavement Rehabilitation, between Studebaker Road and Pioneer Boulevard;
 Continued design for Imperial Highway ITS project, between San Gabriel River and Shoemaker Avenue;
 Completion of design for Year 2 of Local Streets Rehabilitation projects that will resurface about 14.3 miles of residential street pavement that also includes repairs to damaged curb-gutter, sidewalks, and installation of current standard access ramps at strategic locations. Construction of these improvements started Fall 2022 and were completed by Summer 2023.
 Completion of three Traffic Signal Improvement projects along Rosecrans Avenue, Studebaker and San Antonio.
 Completion of paving of streets bounded by Pioneer Boulevard, Lowemont Street, Norwalk Boulevard funded by CDBG funds.

Other street improvements (e.g., street dedications, street widening, sidewalk construction, deceleration lanes, etc.) are funded and built by developers as part of their conditions of approval for developing their property. In addition, developers are responsible for paying their "fair share" of the cost to mitigate anticipated traffic impacts associated with new development in the City.

Additionally, developers are often required to conduct traffic studies to establish uses which have higher parking demands or larger development projects which may create traffic impacts on the existing network of public streets. These traffic studies are required to ensure that new uses and developments will not have negative traffic impacts.

Public Transportation
In addition to conducting street and circulation improvements, the City also provides public transportation services for the City and surrounding communities through the Norwalk Transit System (NTS). As one of sixteen (16) municipal bus operators within Los Angeles County, NTS was established as a municipal fixed-route operation on August 1, 1974. Later the same year, a demand-responsive service, also known as Dial-a-Ride (DAR), was implemented to better serve the elderly and disabled in 2002, utilizing lift- equipped accessible vans.

Fixed-Route Service: The fixed-route service utilizes thirty-four (34) buses which provide local circulated and inter-jurisdictional service within Norwalk and the adjoining communities of Artesia, Bellflower, Cerritos, El Monte, La Mirada, La Habra, Santa Fe Springs, South El Monte, Whittier, and the portions of unincorporated Los Angeles County; as well as, providing bus service as a link between the Metro Greenline Light Rail

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT Station and the Norwalk/Santa Fe Springs Transportation Center-Metrolink Station (Commuter Rail Station). Configuration of the six (6) existing routes, was to a large extent, determined though significant community involvement. In Fiscal Year (FY) 2022/2023, NTS continued to serve approximately 3,610 customers on an average weekday, and over 1,022,686 boarding customers per year.

Fare Media: NTS continues to participate in a major regional effort to integrate transit fare media or the way in which fares are paid. Also, NTS participates in the smart-card fare payment system. Currently, the Transit Access Pass (TAP) card is accepted by 26 transit agencies; all Metro bus and rail lines, as well as, municipal transit systems throughout Los Angeles County. On June 16, 2021, construction and installation of a TAP Vending Machine, on the west side (City of Norwalk section) of the Metrolink Station parking lot was completed and is now fully operational. Commuters can utilize the TAP Vending Machine (TVM) to purchase a TAP Card, add fare media products (i.e. EZ Pass, Metro Passes, etc.) and cash to their TAP Card on site, at this location anytime (Monday - Sunday, 24 hours). Additionally, NTS offers in-person assistance in their front lobby Monday – Friday 8 am – 5 pm to the public.

More recently, the Cerritos College Board of Trustees approved a contract with Metro on March 9, 2021 with program kick off for “GoPass” on March 31, 2022. Cerritos College students who pay their Student Activities Fee each semester can now ride and transfer between several transit systems all over L.A. The pass allows unlimited rides on: City of Commerce, Culver CityBus, Foothill Transit, Gardena Transit (GTrans), Long Beach Transit, Los Angeles Department of Transportation (LADOT) DASH, Los Angeles Metro (bus and rail), Montebello Bus, Norwalk Transit, Pasadena Transit, Santa Monica Big Blue Bus, and Torrance Transit. However, the “GoPass” does not only benefit students at Cerritos College with free rides, the “GoPass Program” is available to students at participating K-12 schools.

Dial-a-Ride Service: The NTS Dial-A-Ride service provides curb-to-curb advance reservation service for trips taken within the City of Norwalk, using lift-equipped accessible vehicles; and weekday on-demand taxicab trips to approved medical facilities in the cities of Bellflower, Downey, Lakewood, and Whittier, for senior and disabled residents.

In keeping with its commitment to provide economically viable public transportation in a safe and effective manner and keeping up with technological advances in public transit, NTS was involved in several capital programs. NTS strives to maintain good repair of all federal assets, as well as, ensure that rolling vehicle stock is replaced in a timely manner, as it meets its service life. The following projects were initiated in 2020 and scheduled for completion in 2021 or 2023:

Bus Fleet Electrification: In December 2021 NTS installed its first wave of improvements to its fleet by way of electrical infrastructure (i.e. charging stations) to support the acquisition of 4 Battery Electric Buses. Currently, NTS operates alternative fueled compressed Natural Gas (CNG) buses and BEBs. NTS continues to expand its Battery Electric Bus (BEB) fleet and infrastructure with the

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT addition of 2 BEBs and 4 corresponding charging stations delivered in late Summer 2023 and 3 additional BEBs scheduled for delivery in Fall 2024.

Additionally, NTS has secured funding for 7 buses which will be delivered in 2026 given the supply chain issue delays the transit industry has faced.

New Technology: Implementation of the Norwalk Intelligent Transportation System (NITS) will provide automatic vehicle location (AVL) of buses, computer- aided dispatching (CAD), and software that calculates the real-time information from data generated by CAD/AVL technology. Additionally, the NITS will provide automatic passenger counters (APC), automatic voice annunciation (AVA), vehicle health monitoring (VHM), integrated real-time passenger information, and an integrated business intelligence tool (compliance reporting data, performance data, etc.). The implementation of the CAD/AVL system will provide significantly improved accuracy of the information available to staff and customers. As of February 24 2022, 100% project completion has been achieved and is fully functional which includes an AVL software, CAD software; and automated travel information system (ATIS) software that calculates the real-time information.

Facility Improvements at Norwalk Transportation and Public Services Facility (Phase III): Phase III of NTS’ Transportation/Public Services Facility Improvements Project will include improvements to Operations, Vehicle Maintenance and Administration. Funding in the form of federal capital funds, Prop A Local Return and use of Transit Reserves have been secured. Given the current pipeline of secured funding, the project’s three (3) areas of focus are:
 Operations
o Dispatch – Minor improvements to the transaction window. o TOS – Current space has three workstations. Need larger space to accommodate six Transit Operations Supervisor (TOS) workstations, add a new emergency exit to the outdoors and carve out a small conference room between Training Room and TOS’ office area. o Training Room – New furniture and Smart Screen.
o Offices – Expanding the Operations Manager office and a new Safety and Training Office. Providing sound proofing between coach operator breakroom and offices.
o Employee Parking – To improve pedestrian safety, adding a lower barrier face at the parking perimeter to deter transit patrons from crossing the employee lot unsafely.
o Civic Center gate – Replacing the troublesome curved gate. The Civic Center Gate is the south entrance to the maintenance yard. The 30’ wide, 6’-6” high steel gate is curved, matching the cul-de-sac configuration. The gate is heavy -- a steel gate with patterned art cutouts. As a result, the gate frequently comes off the track shutting down operations and requiring a fork lift to lift the gate back in place.

As a result, the gate is only closed once a day, jeopardizing security.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT The recommendation is to replace the current curving gate with a straight gate, similar to the east gate, with the gate sliding into a “pocket”. The gate will require a level track, additional vertical steel fencing, and a reconfigured trench drain to capture yard run-off. A simple steel gate with vertical bars (without the artful steel patterns to reduce the overall weight) is recommended.
 Maintenance
o Improvements to Fleet Maintenance Supervisor’s Office and Lead Mechanic’s office to allow for space and functionality. o Construct a dedicated office for the Vehicle Maintenance Storekeeper.
o Bus Wash access and drainage improvements - Equipment Service Helpers have difficulty aligning buses at entrance to avoid scraping low body work. The entrance has a slip plate and steel rollers as guides. Area in front of entrance is flooding. The recommendation is to reduce the angle of the steel guide rail/rollers, replace steel slip plate, and extend area to rollers. Install trench drain(s) to capture water run-off from bus wash.
 Administration
o Swapping the Copy Room with existing office space (formerly used for storage), providing a more secured office space for the staff person in charge of personnel and other sensitive information. The current space is not conducive to having in-person discussions or taking calls that require a higher level of confidentiality given the sensitive nature of various issues. Confidentiality is critical for instances involving workplace investigations, performance evaluations and disciplinary actions.
o Lobby Customer Service – Adding an overhead storage cabinet for the office and replacing the cracked terrazzo flooring.

Efforts to secure a firm to provide Project Management, Construction Management and Inspection Services are well underway. The next step will include releasing an RFP for a General Contractor for Construction. Construction is about 10-12 months, depending on phasing of activities and components of the project.

Housing Element
In February 2023, the City Council adopted the 2021-2029 Housing Element of the General Plan (“Housing Element”) describing actions the City took and will take to meet existing and future housing needs during the sixth Regional Housing Need Assessment (RHNA) cycle which consists of an 8-year period from October 15, 2021 through October 15, 2029. The Housing Element also outlines existing and proposed housing programs and text amendments that are needed to meet statutory requirements. The implementation of the housing programs is ongoing throughout the planning cycle.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT The table below identifies the number of housing units, which were allocated to the City for the sixth RHNA cycle and the progress made for this reporting period:

REGIONAL HOUSING NEEDS ALLOCATION (RHNA)

TOTAL UNITS TO TOTAL REMAINING

RHNA NUMBER
(Planning Period
2021-2029)

DATE OF

CURRENT

PLANNING

RHNA BY INCOME

LEVELINCOME GROUP

PERIOD PERIOD
773
711
Extremely Low
Very Low
Low
773
773
-
62 87
3 672759
655Moderate
Above Moderate
Total:
658
2,070
4,881
2,071
5,034
1 215
The household income groups are categorized as Extremely Low (less than 30 percent of Los Angeles (LA) County’s median income), Very Low (31-50 percent of LA County’s median income), Low (51-80 percent of LA County's median income), Moderate (81-120 percent of LA County's median income), and Above Moderate (greater than 120 percent of LA County's median income).

Using the forms and definitions, as adopted by HCD in January of 2023, information regarding Norwalk’s progress in addressing the regional housing need allocation has been included in Tables “A” through “K” contained in Attachment A. In 2023, the City issued building permits for the creation of 177 residential housing units.

Table B of Attachment A contains program implementation for housing programs contained in the adopted 2021 – 2029 Housing Element that were implement during the 2023 calendar year. Please note the 2021-2029 Housing Element received notification from HCD in November 2023; therefore, a majority of the programs are still in progress.

Norwalk Housing Authority
The Norwalk Housing Authority (NHA), a separate legal entity established in 1976, assists lower income families to secure decent, safe, and sanitary housing at affordable prices.

The NHA administers an ongoing Housing Voucher Program. During the calendar year 2023, the NHA assisted an average of 550 families by paying their rent through the Housing Choice Vouchers, 15 individuals with Mainstream Vouchers and 21 families with Emergency Housing Vouchers.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT Community Development Block Grant
The federally funded Community Development Block Grant (CDBG) Program, administered by the Community Development Department CDBG Division, has the responsibility of administering a wide range of programs whose objective is to provide housing in a sound environment, principally for low and moderate-income households.

The focus of CDBG activities are to provide financial assistance in the form of low cost home improvement programs (electrical, plumbing, roofing, heating, painting, etc.), provide essential public services, stimulate the revitalization of older declining neighborhoods and monitor the modernization of essential infrastructure in neighborhoods with a high concentration of low/moderate income residents.

For the 2023 calendar year, CDBG funds have rehabilitated ten (10) properties as of December 31, 2023 to benefit low and moderate-income households in order to prevent or eliminate slums or blight within the community. In addition, CDBG funds have been previously allocated to support housing services to several non-profit organizations that provide shelter for abused, homeless or disadvantaged women and children.

Home Investment Partnership
The Home Investment Partnership (HOME), administered by the Community Development Department CDBG Division, also provides a variety of resources to assist elderly, low-income residents, in addition to the City's special needs population. HOME funds were allocated for an affordable housing development of 66 units as of December 31, 2023 to benefit individuals and families at or below 80% of area median income.

Conservation Element
The Conservation Element of the Norwalk General Plan is intended to provide for the conservation, development and utilization of natural resources (e.g., water, minerals, energy sources etc.). Since the City of Norwalk is a completely urbanized community, there are limited natural resources that can be conserved and/or developed. However, conservation of existing resources from contamination and providing adequate mitigation measures to ensure that new development does not adversely impact the existing environment is being routinely achieved. The following is a discussion of different City conservation efforts as they relate to water conservancy and recycling programs:

Water
In the on-going effort to improve water quality and eliminate pollutant discharges into municipal storm drains and underground aquifers, the Engineering Division is currently responsible for City compliance with the federally mandated National Pollutant Discharge Elimination System (NPDES). As part of this program, an annual stormwater report is submitted to the Regional Water Quality Control Board as required by the NPDES permit.

Further, the City is working to capture and treat stormwater through implementation of its Low Impact Development Program (LID) and incorporation of LID Best Management Practices (BMPs) in Capital Improvement Projects (CIP) projects.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT Recycling
The City of Norwalk is committed to “going green,” promoting public awareness on the importance of recycling/conservation and offering programs for its residents. All of the City’s recycling programs are funded either by grants, partnerships, and/or forfeiture funds. Below is a summary of the various recycling programs and outreach efforts that took place in the 2023 calendar year within the City.

Used Oil Block Grants/Oil Payment Program – This program is funded by CalRecycle. In the 2023 calendar year, the funds were used to fund year-round residential curbside pickups. In 2023, four (4) filter exchange events were held, at which residents were able to take their used motor oil and filters to a certified collection center to exchange for a brand new, free filter. Promotional items such as oil containers, funnels, cardboard “creepers,” and cleaning rags were also distributed during these events.

Energy Efficiency Conservation – During the 2023 calendar year, the City’s energy conservation efforts were focused to online and print messaging to reach the public. When possible, energy conservation messaging was spread via social media.

City E-waste and Shredding Events – The City organized one electronic waste collection and document shredding event in February 2023. The event was held on a Saturday from 9 a.m. - 2 p.m. in the City Hall parking lot. Through this event, ten (10) tons of electronic waste was diverted from the waste stream along with nine (9) tons of paper that were securely shredded and reused.

Construction and Demolition (C&D) Recycling – In response to AB 939 (codified in Public Resources Code § 41780), the mandatory recycling requirement to divert at least 50% of discarded materials from landfills, the City requires property owners/contractors to submit a Waste Management Plan (WMP) along with a fully refundable deposit for construction and demolition projects. Those that fail to comply with submitting disposal and recycling receipts will have their deposits forfeited. The forfeiture funds are then used to fund City recycling efforts.

Public Education – The City contracts with Eco Partners to prepare and print “One Person’s Trash,” a quarterly publication exclusively devoted to recycling and conservation topics. The publication is funded by the City’s trash hauler, Athens Services.

Mandatory Commercial Recycling – To achieve the goals of Public Resources Code §41780.02, the City has partnered with the City’s authorized waste hauler to disseminate information about the mandatory commercial recycling requirement for businesses and apartment complexes with five (5) or more units. Information was disseminated through direct mailings as well as in City publications. The City is already in compliance with the law, since waste collected from businesses and apartment complexes in Norwalk go through a sorting process where recyclables are removed from the waste stream. However, the City encourages businesses and apartment complexes to look into additional recycling options when feasible.

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT Battery Recycling Program – The City offers the convenience for residents to properly dispose of household batteries. Containers are placed throughout our public facilities (City Hall, Norwalk Arts and Sports Complex, Senior Center, and Social Services Center) and are accessible to residents during regular operating hours. Disposal fees are paid for by the City’s C&D forfeiture fund.

SHARPS Disposal Program – The City offers residents safe disposal of hypodermic needles and other sharp medical instruments. Residents can call the City’s trash hauler, Athens Services, to request a complimentary sharps container by mail, which can be mailed back. Further, any full sharps containers can be dropped off at specified locations, such as the Norwalk Sherriff’s Station and LA County Household Hazardous Waste Round Up events for free.

Open Space Element
The City's Open Space Element is primarily dedicated to the preservation and enhancement of the City's remaining open space. These areas are generally located within public parks, schools, and developed greenbelts. Currently, the City’s Public Services Department is responsible for the maintenance and repair of 129 acres of park grounds, sixteen (16) baseball diamonds, the Aquatic Pavilion and the Norwalk Arts and Sports Complex.

The Recreation and Park Services Department provides the residents of Norwalk an opportunity to create, play, and educate themselves through a variety of programs, activities, and events. Service programs include community services, youth and adult services, center and park activities, and Citywide special events. Community services include extensive special interest classes and workshops, recreation for the physically challenged, and a vast array of community information and resource assistance. The youth and adult services are provided through excursions, sports and aquatics programs, athletic leagues, day camps, holiday events, and a variety of special activities.

The City has continued to maintain and enhance its parks and community facilities. The design or construction was completed for the following projects in 2023:
 Playground installation at Holifield Park;
 New playground at Bob White Park
 New pergola at Gerdes Park
 Landscaping refurbishment to several parks in the community.

Noise Element
The Noise Element of the General Plan is dedicated to protecting the community from excessive noise. The City recognizes that there are two (2) major categories of noise sources, mobile and stationary. Because the City is located along several major transportation corridors (e.g., three freeways, three railroad lines, and several major arterial streets serving regional traffic), the City has constructed screen walls along Imperial Highway between Hoxie Avenue and west of Studebaker Road. Additional

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT screen walls have been constructed along the western and southern property lines of the Norwalk Transportation Center to mitigate the impact of any excessive noise created by mobile noise sources (i.e., cars, trucks and motorcycles etc.).

As part of the I-5 widening, the freeway’s new walls have been designed to mitigate sound and excessive noise, which have been key features of the project as the existing walls were constructed when the freeway was originally constructed. The sound walls have not only been functional in design, they have also been decorative in nature.

With respect to stationary noise sources, they are generally associated with industrial and commercial activities, construction work, and human activity. Mitigation of these noise sources typically involve limiting business hours, restricting commercial and industrial business operations to enclosed buildings, and/or considering land use compatibility when determining an acceptable limit for noise exposure for various land uses. A variety of these options continue to be implemented for all new developments in the City as a means of mitigating adverse noise impacts.

Safety Element
The Safety Element addresses both natural and man-made hazards that may result in the loss of life and/or damage of property. The City strives to ensure the safety of Norwalk residents through emergency preparedness efforts and programs administered through the Public Safety Department.

Emergency Preparedness
In an effort to minimize such loss/damage due to seismic activity, flood, fire, and man- made hazards, the City has created an Emergency Preparedness Section in the Safety Element to prepare and develop emergency plans, drills, training and communication/coordination with intergovernmental agencies. administered by Public Safety Department staff.

This Section is
In 2021, the City worked on a Local Hazard Mitigation Plan (LHMP) that identifies Norwalk-specific hazards, assesses risks, prioritizes projects, and develops mitigation and recovery strategies, the LHMP was adopted on February 2022.

The City participates in the Community Emergency Response Team (CERT) Program which is a national program that educates citizens in emergency preparedness at the local level through cities, fire departments, police departments, hospitals and other community facilities. Norwalk is a member of the Area E Regional CERT program which consists of twenty-five (25) member cities.

Through the CERT program, both Norwalk personnel and volunteer community members are educated about disaster preparedness for hazards that may impact Norwalk and the surrounding areas. Free training is provided to assist members in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

Other programing related to emergency preparedness included:

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT  Evacuation Exercise;
 Great Shakeout Earthquake Drill;
 Cooling Center Site Activation; and
Public Safety Department Programs
During the 2023 calendar year, the Public Safety Department has continued to assist the Los Angeles County Sheriff's Department to enhance community safety through crime prevention. Some of the existing law enforcement programs that have promoted public safety in Norwalk include:
 Sheriff’s Norwalk Enforcement
Team (NET)
 Homeless Outreach
 Community Safety Partnership
Team
 Business Watch and
Neighborhood Watch Programs
 Public Safety Cadets
 Public Safety Reserve Officers
 Vehicle Abatement Program
 Community Clean Up
 Nuisance Abatement
 Graffiti Abatement Program
 Entertainment Center/Civic
Center and Transportation Center
Security
 Safe Housing and Property
Enhancement Program (SHAPE)
 School Safety Program
 Fireworks Education and
Enforcement
 Illegal Dumping Education
 Annual Holiday Toy Giveaway

Recommendations are often made by the Public Safety Commission concerning various Public Safety Department programs, such as the Business Watch and Neighborhood Watch Programs. The Commission also reviews and makes recommendations regarding parking and traffic-related matters. In addition, the City continues to participate in a multi- agency crime task force that maintains collaborative partnerships between various law enforcement agencies, courts, parole officers, the District Attorney's office and local school districts.

Community Design Element
Although the Community Design Element does not prescribe a set of particular design standards, it does offer guiding principles that promote quality design. The following is a discussion how the goals and objectives of the Community Design Element are achieved in new developments and through the Art in Public Places Program:

Development Review and Approval
Prior to the construction of any new or remodeled development in the City, proposed projects must go through a development review process in which the Community Development Department works with developers and property owners to ensure compliance with the City’s zoning requirements as well as aesthetic considerations such as architectural style, scale, massing and building orientation. These are important design features associated with any new or remodeled development, particularly, when a project design may impact the surrounding physical environment.

The Planning Commission is the approving body for all projects that require discretionary approval and is responsible for ensuring that projects are:
 Compatible with other developments in the area and will have a positive effect on the appearance of the surrounding neighborhood;
 Consistent with the General Plan;
 Will not be detrimental to the public health, safety, and welfare or adversely affect property values or the present or future development of surrounding areas; and  Compliant with the regulations contained within the Norwalk Municipal Code.

The City takes into account all design considerations during the development review process, and promotes and obtains aesthetically attractive, quality developments throughout the City. In 2023, the Planning Commission continued to hold developers and builders to high architectural standards that enhanced the aesthetics of newly constructed and remodeled buildings. Moreover, the City strives to maintain that level of high architectural standards through its own projects.

Art in Public Places Program
The City’s Art in Public Places Program seeks to enhance the community through a growing collection of nationally recognized, permanent outdoor art installations. Through the program, a fee is assessed for commercial development over $500,000 or residential developments of more than four (4) units within the City. Developers can either pay an

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT in-lieu contribution to the City’s Art in Public Places Program or incorporate artwork into their development, which must be reviewed and approved by the City Council.

Educational and Cultural Resources Element
The purpose of the Educational and Cultural Resources Element is to maintain and enhance the quality of education within the community and provide a sense of community identity through the preservation and expansion of the City's cultural facilities, programs, and services.

Educational Resources
At present, Norwalk's educational resources include a Community College, an adult school, and four (4) public school districts that serve twenty-nine (29) schools ranging from elementary through high school level. The City’s cultural resources include two (2) public libraries (the Norwalk Regional Library and the Alondra Library), and the Cultural Arts Center, which is located at the Arts and Sports Complex. In addition, there are eleven (11) parks throughout the City, which are sources of educational and cultural activities for Norwalk residents.

The City has continued to enhance and develop the City’s educational and cultural resources through diligent maintenance of City facilities and continued community programs at local parks and community centers, which are organized and managed by the City’s Recreation and Park Services Department.

In 2023, the City of Norwalk continued to work as part of the Norwalk Education Alliance to promote higher education, job training, and entrepreneurship. Through partnering with the area school districts, the local community college, and business and workforce development organizations, the City actively promotes and coordinates the delivery of education and training within the community.

Historic Resources
There are also several historic resources within the community such as the Sproul Museum, the Paddison Ranch Buildings, the Darius David Johnston – Hargitt House, and the Front Street Buildings that celebrate the City’s historic past during the beginning of the 20 th Century. Norwalk has continued to promote and support its educational and cultural resources through continued community involvement and public awareness activities.

Utility Infrastructure Element
The City's Utility Infrastructure Element is intended to ensure that adequate utility levels (e.g., water, sewer, storm drains, natural gas, electricity, etc.) are provided within the City to meet Norwalk's current and future needs. During the past year, the City has continued to maintain all existing utility infrastructure and enhance its functional longevity to maximum performance.

The City has also taken measures to ensure that the utility infrastructure is working efficiently and effectively. Water and Sewer System Master Plan Updates, along with a Sewer System Management Plan (SSMP) Update are planned for FY 2023/24. These

CITY OF NORWALK
2023 GENERAL PLAN AND HOUSING ELEMENT ANNUAL PROGRESS REPORT are performed on a five-year cycle to evaluate current system operations and capacity for identified improvements and develop a capital improvement program for the City of Norwalk’s water and sewer system. The master plan studies were delayed due to the on- going COVID-19 pandemic.

In the FY 2023/24, the City worked on several capital improvement projects that will improve the community’s infrastructure, including:
 Completed installation of approximately 338 residential water, east, and southeast service areas with Advanced Metering Infrastructure (AMI) meters using grant funding from the Department of Water Resources of the State of California (DWR);  Initiated installation of the next phase of meter upgrades to AMI meters for system metrics;
 Completed installation of approximately 2,700 linear feet of a new 12-inch water main and associated appurtenances (water valves, fittings, etc.) on Alondra Boulevard and Pioneer Boulevard; and
 Finalizing construction documents for installation of 2,200 linear feet of a new 12- inch water main on Pioneer Boulevard from 160 th Street to 166 th Street and on 166th Street and associated appurtenances.

These improvements are necessary to ensure that current and future Norwalk residents are provided with adequate utility services.

CONCLUSION
The 2023 General Plan and Housing Element Annual Progress Report is the 23nd annual report on the implementation status of the Norwalk General Plan. To date, staff believes the City has continued to faithfully implement the City's 1996 General Plan as the actions, plans, programs and projects documented in this report represent the City’s commitment to achieve the goals and objectives set forth in the ten (10) elements of the Norwalk General Plan.

ATTACHMENTS
A. Housing Element Implementation Tables

Attachment A

ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Note: "+" indicates an optional fieldJurisdiction Norwalk 2023Reporting Year (Jan. 1 - Dec. 31) Cells in grey contain auto-calculation formulas Planning Period 6th Cycle 10/15/2021 - 10/15/2029
Table A
Housing Development Applications Submitted
Total
Approved
Units by
Project
7 Total
Disapproved
Units by
Project
8 Date
Application
Submitted
Density Bonus Law
Applications
Application
StatusProject Identifier
1 Unit Types Proposed Units - Affordability by Household Incomes Streamlining 9 Project Type
12 Notes
132 3 4 5 6 10 11
Did the housingPlease select
streamlining
provision/s the
application was
submitted
Were incentives
or concessions
reqested
development
application seek
incentives or
concessions
pursuant to
Is the project
considered a
ministerial
project or
discretionary
project?
DateTenure Very Low-
Income Non
Deed
Low-
Income
Deed
Moderate-
Income
Deed
Moderate-
Income
Non Deed
Restricted
Unit Category
(SFA,SFD,2 to
4,5+,ADU,MH)
Application
Submitted +
(see
Very Low-
Income Deed
Restricted
Low-Income
Non Deed
Restricted
Above
Moderate-
Income
Total

APPROVED
Units by project Units by Project
Total

DISAPPROVED
Please indicate
the status of the
application.

Local Jurisdiction
Tracking ID
Total PROPOSED
Units by ProjectPrior APN+ Current APN Street Address Project Name + pursuant to Notes+ R=Renter
O=Owner Government
Code section
65915 approved?
Restricted Restricted Restrictedinstructions) pursuant to. Government Code section 65915?
Summary Row: Start Data Entry Below
8080033001 15304 Horst Ave
0 0 0 0 0 0 177
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 177
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 0 0
ADU20230205
ADU20230209
ADU20230207
ADU20230206
ADU20230204
ADU20230198
ADU20230202
ADU20230193
ADU20230201
ADU20230178
ADU20230199
ADU20230197
ADU20230147
ADU20230194
ADU20230192
ADU20230181
ADU20230191
ADU20230160
ADU20230188
ADU20230187
ADU20230186
ADU20230185
ADU20230184
ADU20230183
ADU20230182
ADU20230180
ADU20230176
ADU20230177
ADU20230175
ADU20230141
ADU20230174
ADU20230173
ADU20230171
ADU20230170
ADU20230169
ADU20230168
ADU20230166
ADU20230066
ADU20230165
ADU20230164
ADU20230083
ADU20230163
ADU20230162
ADU20230161
ADU20230143
ADU20230080
ADU20230159
ADU20230069
ADU20230079
ADU20230031
ADU20230157
ADU20230156
ADU20230154
ADU20230149
ADU20230152
ADU20230026
ADU20230151
ADU20230150
ADU20230059
ADU20230148
ADU20230146
ADU R
O
O
O
O
R
O
O
R
O
O
O
O
O
R
O
O
O
O
O
O
O
O
O
R
R
R
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
O
O
O
O
R
O
O
O
O
O
O
O
O
R
O
O
O
O
O
12/14/2023
12/20/2023
12/18/2023
12/18/2023
12/12/2023
11/20/2023
12/1/2023
11/8/2023
11/30/2023
10/3/2023
11/21/2023
11/20/2023
8/11/2023
11/13/2023
11/8/2023
10/19/2023
11/6/2023
8/24/2023
10/30/2023
10/26/2023
10/25/2023
10/25/2023
10/23/2023
10/23/2023
10/20/2023
10/16/2023
10/10/2023
10/11/2023
10/4/2023
7/25/2023
9/27/2023
9/27/2023
9/25/2023
9/21/2023
9/21/2023
9/21/2023
9/18/2023
4/3/2023
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Ministerial
Ministerial
Ministerial
Ministerial
8070024045 14327 Carmenita Rd
8019022007 11332 Hermes St
8022022011 11916 Longworth Ave
8073004007 14330 Elaine Ave
8015031025 12155 Bayla St
7014012023 11620 College Dr
8054027010 13813 Jersey Ave
7011027021 12011 165Th St
8021011008 10629 Foix Ave
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
8049021036 11404 Belcher St
8076008017 14632 Domart Ave
8047009020 13322 Markdale Ave
8072026009 14738 Madris Ave
8082007011 15208 Roper Ave
8052015040 13431 Curtis And King Rd
8024007017 12119 Kalnor Ave
8074002028 14509 Harvest Ave
8079035016 15702 Longworth Ave
8045015010 12947 Foster Rd
8046014023 12713 Rexton St
8075026019 14727 Crossdale Ave
8049005005 11232 Adoree St
8022025026 12003 Gridley Rd
8080005027 15123 Norwalk Blvd
8022013007 11603 Ringwood Ave
8075016020 11203 Liggett St
8051026012 13325 Domart Ave
8050010008 13012 Halcourt Ave
8073019005 14624 Horst Ave
8022021040 11723 Orr And Day Rd
8023003019 12019 Roseton Ave
8075023018 14703 Dalwood Ave
8023006010 12208 Orr And Day Rd
8072035007 14812 Dartmoor Ave
8045014002 12947 Priscilla St
8074019005 14502 Jersey Ave
8050025007 11144 Adoree St
8019022023 11319 Cresson St
8054019001 13852 Erwood Ave
8050001014 12608 Halcourt Ave
8051004026 10549 Cheddar St
8079028026 11464 Hayford St
8048026012 12026 Sproul St
8015036033 11603 Bombardier Ave
8079002007 15015 Corby Ave
8021032002 12261 Nordesta Dr
8015035028 12177 Beaty Ave
8073031013 14841 Arlee Ave
8056026009 12019 Sycamore St
8075020016 14829 Longworth Ave
8072026016 14715 Helwig Ave
8073001030 12127 Lindale St
8080002006 11926 Excelsior Dr
8048019014 11917 Sproul St
8082014020 15726 Cameo Ave
8076025023 15618 Flatbush Ave
8025019010 12249 Everest St
8049013008 13314 Alburtis Ave
8076011008 14815 Piuma Ave
8053022020 11043 Belfair St
9/12/2023
9/7/2023
5/9/2023
8/29/2023
8/29/2023
8/28/2023
7/31/2023
5/4/2023
8/24/2023
4/5/2023
4/26/2023
2/13/2023
8/15/2023
8/14/2023
8/11/2023
8/7/2023
8/9/2023
2/7/2023
8/8/2023
8/7/2023
3/24/2023
8/3/2023
8/2/2023

8078006008 15616 Dumont Ave
8025018012 12242 Crewe St
8078014005 15422 Leibacher Ave
8047018002 13019 Silverbow Ave
8078026063 11217 Barnwall St
8015023006 11429 Brink Ave
8016003014 10931 Milano Ave
8079020024 15202 Maidstone Ave
8050026010 11034 Adoree St
8021035020 10425 Meadow Rd
8070006014 14523 Fidel Ave
8070011002 14538 Fidel Ave
8074002016 14408 Longworth Ave
8053026005 14107 Fairford Ave
8053036030 13903 Sylvanwood Ave
8080022038 11903 Lowemont St
8051006034 10509 Angell St
ADU20230145
ADU20230142
ADU20230133
ADU20230140
ADU20230139
ADU20230137
ADU20230134
ADU20230058
ADU20230127
ADU20230130
ADU20230129
ADU20230128
ADU20230057
ADU20230124
ADU20230123
ADU20230122
ADU20230121
ADU20230120
ADU20230119
ADU20230118
ADU20230117
ADU20230116
ADU20230115
ADU20230114
ADU20230113
ADU20230112
ADU20230111
ADU20230110
ADU20230109
ADU20230108
ADU20230107
ADU20230106
ADU20230105
ADU20230104
ADU20230103
ADU20230102
ADU20230101
ADU20230100
ADU20230099
ADU20230098
ADU20230097
ADU20230096
ADU20230095
ADU20230094
ADU20230092
ADU20230087
ADU20230091
ADU20230089
ADU20230090
ADU20230084
ADU20230088
ADU20230086
ADU20230081
ADU20230082
ADU20230072
ADU20230016
ADU20230022
ADU20230046
ADU20230078
ADU20230077
ADU20230076
ADU20230075
ADU20230074
ADU20230073
ADU20230071
ADU20230070
ADU20230067
ADU20230052
ADU20230065
ADU20230063
ADU20230062
ADU20230060
ADU20230050
ADU20230055
ADU20230054
ADU20230053
ADU20230051
ADU20230049
ADU20230047
ADU20230045
ADU20230044
ADU20230043
ADU20230042
ADU20230041
ADU20230039
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
O
O
O
O
O
O
O
O
O
R
O
R
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
R
O
O
O
O
O
O
R
O
O
O
O
O
O
R
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
O
O
O
R
O
O
O
O
O
O
O
O
8/1/2023
7/27/2023
7/13/2023
7/25/2023
7/24/2023
7/20/2023
7/18/2023
3/23/2023
6/30/2023
7/6/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
7/5/2023
7/5/2023
3/22/2023
6/29/2023
6/29/2023
6/27/2023
6/27/2023
6/27/2023
6/27/2023
6/22/2023
6/22/2023
6/22/2023
6/22/2023
5/16/2023
6/20/2023
6/20/2023
6/19/2023
6/19/2023
6/16/2023
6/15/2023
6/14/2023
6/14/2023
6/14/2023
6/14/2023
6/14/2023
6/14/2023
6/13/2023
6/12/2023
6/8/2023
8015040026 11532 Pioneer Blvd
8025015014 12223 Crewe St
8018002040 11461 Elizabeth St
8078025027 15217 Graystone Ave
7014016026 11546 Dartmouth Dr
8015024022 11927 Bayla St
8024023023 12414 Bombardier Ave
8072021008 14822 Norwalk Blvd
8079009011 15113 Mcrae Ave
8049017007 11544 Angell St
8080030020 12057 Nava St
8016011008 11045 Milano Ave
8024022025 12326 Brink Ave
8078035019 15529 Longworth Ave
8075019004 14620 Elmcroft Ave
8048027001 11938 Sproul St
8079020020 15222 Maidstone Ave
8076005023 14618 Piuma Ave
8073007001 14358 Brink Ave
8021027033 10628 Leeds St
8053023018 14129 Crossdale Ave
8052011025 13429 Leibacher Ave
8054005020 11503 Brimley St
8072020006 14820 Ibex Ave
6/8/2023
6/8/2023
8074029036 14650 Graystone Ave
8054009011 11718 Senwood St
8047026017 13645 Markdale Ave
8078031014 15407 Fairford Ave
7009020016 12002 162Nd St
8080026002 12006 Hopland St
8080034024 12147 Barnwall St
8054035002 11445 Rosecrans Ave
8079013024 15203 Harvest Ave
8051007002 10512 Angell St
8051026024 13206 Domart Ave
8050018015 13219 Crossdale Ave
8082024010 15502 Wheatstone Ave
8073020011 12062 Abingdon St
8075014007 14508 Dalwood Ave
8078036009 15602 Graystone Ave
8072015002 14318 Disney Ave
8072022022 14633 Thornlake Ave
8024022026 12332 Brink Ave
8079004017 15028 Jersey Ave
8049026009 13022 Longworth Ave
8074020007 14413 Alburtis Ave
8075027003 14614 Allingham Ave
8079013002 15206 Graystone Ave
8021033024 10419 Imperial Hwy
8019013014 11247 Benfield Ave
8015039035 11853 Allard St
8018003004 11455 Esther St
8053029010 14128 Fairford Ave
8049032019 11314 Belcher St
8049006011 11309 Adoree St
8082031037 15706 Bechard Ave
8020009026 10857 Kenney St
7011011056 11832 Chesterton St
8080012034 11823 Molette St
8070017010 14542 Dinard Ave
8047005023 12814 Kalnor Ave
8022006011 11808 Studebaker Rd
8019026024 11309 Lakeland Rd
8072019001 14602 Ibex Ave
6/6/2023
6/6/2023
6/6/2023
6/6/2023
5/19/2023
6/1/2023
5/24/2023
5/31/2023
5/10/2023
5/19/2023
5/16/2023
5/8/2023
5/9/2023
4/12/2023
1/25/2023
2/2/2023
3/6/2023
4/26/2023
4/25/2023
4/24/2023
4/21/2023
4/18/2023
4/18/2023
4/12/2023
4/10/2023
4/3/2023
3/14/2023
4/3/2023
3/30/2023
3/30/2023
3/28/2023
3/9/2023
3/15/2023
3/15/2023
3/15/2023
3/13/2023
3/8/2023
3/6/2023
3/2/2023
3/1/2023
8024004001 11943 Norwalk Blvd
8019026028 11358 Cecilia St
8048019009 11938 Olive St
2/27/2023
2/27/2023
2/24/2023
2/23/2023
8056023017 12126 Pine St

8019026027 11361 Lakeland Rd
8072035021 14622 Dartmoor Ave
8046017026 12823 Hoback St
8049029014 13123 Longworth Ave
8075034004 14803 Lefloss Ave
8019020011 11312 Cresson St
8073029007 14822 Arlee Ave
8072031004 14702 Seaforth Ave
8022003016 11731 Fairford Ave
8053011003 13414 Harvest Ave
8015024010 11948 Kenney St
8074004015 14429 Gridley Rd
8051005040 10525 Borson St
8051020058 13028 Curtis And King Rd
8080001015 11848 Excelsior Dr
8020019007 11247 Dumont Ave
8018003034 11418 Elizabeth St
8079009012 15117 Mcrae Ave
8049010017 12817 Gridley Rd
8073007010 14312 Brink Ave
8079014024 15209 Gridley Rd
8015029013 12163 Oracle St
8022012017 11213 Hercules St
8080031004 12016 Nava St
ADU20230038
ADU20230037
ADU20230036
ADU20230035
ADU20230034
ADU20230033
ADU20230032
ADU20230030
ADU20230029
ADU20230027
ADU20230025
ADU20230024
ADU20230023
ADU20230021
ADU20230020
ADU20230019
ADU20230018
ADU20230017
ADU20230015
ADU20230014
ADU20230012
ADU20230010
ADU20230009
ADU20230008
ADU20230007
ADU20230006
ADU20230005
ADU20230004
ADU20230003
ADU20230002
ADU20230001
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
5+
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
O
R
R
O
O
O
R
2/23/2023
2/21/2023
2/21/2023
2/21/2023
2/15/2023
2/15/2023
2/14/2023
2/13/2023
2/10/2023
2/7/2023
2/7/2023
2/7/2023
2/6/2023
2/1/2023
1/31/2023
1/27/2023
1/27/2023
1/26/2023
1/25/2023
1/24/2023
1/19/2023
1/14/2023
1/13/2023
1/12/2023
1/11/2023
1/10/2023
1/9/2023
1/9/2023
1/9/2023
1/4/2023
1/3/2023
2/14/2022
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 209
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 209
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Approved
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
Ministerial
8023006022 12329 Summer Ave
8073021023 14823 Horst Ave
8078035021 15603 Longworth Ave
8078016030 15413 Studebaker Rd
8072013001 14533 Helwig Ave
8078021035 11051 Barnwall St
8022021026 11903 Longworth Ave
7014001002 11600 Alondra Blvd. ZC 632, CUP 1029
& PDP 2043
209
3 Approved Discretionary
GPA 2022-03 & ZC SFD O 3 3 NONE No N/A Approved Discretionary8070-023-001 13310 Rosecrans Ave. 2022-05 11/10/2022

Jurisdiction Norwalk ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Note: "+" indicates an optional field
Reporting Year
Planning Period
2023 (Jan. 1 - Dec. 31) Cells in grey contain auto-calculation formulas 6th Cycle 10/15/2021- 10/15/2029
Table A2
Annual Building Activity Report Summary
Unit Types
- New Construction, Entitled, Permits and Completed Units Housing without Financial
Assistance or Deed
Restrictions
Term of
Affordability or
Deed Restriction
Housing with Financial Assistance
and/or Deed RestrictionsProject Identifier
1 Affordability by Household Incomes
4 - Completed Entitlement Affordability by Household Incomes 7 - Building Permits Affordability by Household Incomes 10 - Certificates of Occupancy Streamlining
14 Infill
15 Demolished/Destroyed Units
20 Density Bonus Notes
252 3 5 6 8 9 11 12 13 16 17 18 19 21 22 23 24
Number of Other
Incentives,For units affordable without
financial assistance or deed
List the incentives,
concessions,
waivers, and
modifications
(Excluding Parking parking standards? (Y/N)
Waivers or Parking
# of Units
issued
Please select the
streamlining
provision the project
was APPROVED
pursuant to. (may
select multiple)
Total Density Bonus Applied to
the Project (Percentage
Increase in Total Allowable
Units or Total Maximum
Allowable Residential Gross
Floor Area)
Certificates of
Occupancy or other
forms of readiness
(see instructions) Date
Issued
Tenure Very Low-
Income Non
Deed
How many of the
units were
Extremely Low
Income?
Assistance Programs
for Each Development
Deed Restriction
Type
(may select multiple
see instructions)
Term of Affordability or Demolished/Des Concessions, Waivers, or Other Modifications
Given to the Project
(Excluding Parking
Waivers or Parking
Reductions)
Unit Category
(SFA,SFD,2 to
4,5+,ADU,MH)
Very Low-
Income Deed
Restricted
Very Low- Low- Income
Non Deed
Restricted
Moderate-
Income Deed
Restricted
Moderate-
Income Non
Deed Restricted
Above
Moderate-
Income
Entitlement
Date Approved
Very Low-
Income Deed Income Non
Restricted Deed Restricted Restricted
Very Low- Low- Income Low- Income Moderate-
Income Deed
Restricted
Moderate-
Income Non
Deed Restricted
Above
Moderate-
Income
Very Low-
Income Deed
Restricted
Low- Income Low- Income Moderate-
Income Deed
Restricted Deed Restricted
Moderate-
Income Non
Above
Moderate-
Income
Infill Units?
Y/N +
restrictions, explain how the Deed Restriction (years) Number of Did the project receive reduction or waiver of
a
Prior APN+ Current APN Street Address Project Name + Local Jurisdiction Tracking ID Income Non Deed RestrictedLow- Income # of Units issued Entitlements Deed Non Deed
Restricted
Building Permits
Date Issued
# of Units Issued Deed Non Deed
Restricted
Certificates of
Occupancy or
other forms of
readiness
locality determined the units (if affordable in perpetuity Demolished/Destroyed Destroyed Units were affordable Units
Demolished or troyed Units
Owner or
Renter
Notes+
R=Renter
O=Owner
Building Permits (may select multiple
see instructions)
-Deed Restricted Restricted enter 1000)
+
Restricted (see instructions)
Modifications)
Summary Row: Start Data Entry Below
8080033001 15304 Horst Ave
0 0 0 0 0 0 177 177
1 0 0 0 0 0 0 57 57 0 0 0 0 0 0 1 1 0 0
ADU20230205
ADU20230209
ADU20230207
ADU
ADU
ADU
ADU
R
O
O
O
1 1
1 12/14/2023
12/20/2023
12/18/2023
0 0
0 0
0 0
NONE
NONE
NONE
N
N
N
8070024045 14327 Carmenita Rd
8019022007 11332 Hermes St
1 1
8022022011 11916 Longworth Ave
8073004007 14330 Elaine Ave
8015031025 12155 Bayla St
ADU20230206
ADU20230204
ADU20230198
ADU20230202
ADU20230193
ADU20230201
ADU20230178
ADU20230199
ADU20230197
ADU20230147
ADU20230194
ADU20230192
ADU20230181
ADU20230191
ADU20230160
ADU20230188
ADU20230187
ADU20230186
ADU20230185
ADU20230184
ADU20230183
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 12/18/2023
12/12/2023
11/20/2023
12/1/2023
11/8/2023
11/30/2023
10/3/2023
11/21/2023
11/20/2023
8/11/2023
11/13/2023
11/8/2023
10/19/2023
11/6/2023
8/24/2023
10/30/2023
10/26/2023
10/25/2023
10/25/2023
10/23/2023
10/23/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 1
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
R
O
O
R
O
O
O
O
O
R
O
O
O
O
O
O
O
O
O
R
1 11/14/2023
7014012023 11620 College Dr
8054027010 13813 Jersey Ave
7011027021 12011 165Th St
8021011008 10629 Foix Ave
8049021036 11404 Belcher St
8076008017 14632 Domart Ave
8047009020 13322 Markdale Ave
8072026009 14738 Madris Ave
8082007011 15208 Roper Ave
8052015040 13431 Curtis And King Rd
8024007017 12119 Kalnor Ave
8074002028 14509 Harvest Ave
8079035016 15702 Longworth Ave
8045015010 12947 Foster Rd
8046014023 12713 Rexton St
8075026019 14727 Crossdale Ave
8049005005 11232 Adoree St
8022025026 12003 Gridley Rd
8080005027 15123 Norwalk Blvd
8022013007 11603 Ringwood Ave
8075016020 11203 Liggett St
8051026012 13325 Domart Ave
8050010008 13012 Halcourt Ave
8073019005 14624 Horst Ave
8022021040 11723 Orr And Day Rd
8023003019 12019 Roseton Ave
8075023018 14703 Dalwood Ave
8023006010 12208 Orr And Day Rd
8072035007 14812 Dartmoor Ave
8045014002 12947 Priscilla St
8074019005 14502 Jersey Ave
8050025007 11144 Adoree St
8019022023 11319 Cresson St
8054019001 13852 Erwood Ave
ADU20230182
ADU20230180
ADU20230176
ADU20230177
ADU20230175
ADU20230141
ADU20230174
ADU20230173
ADU20230171
ADU20230170
ADU20230169
ADU20230168
ADU20230166
ADU20230066
ADU20230165
ADU20230164
10/20/2023
10/16/2023
10/10/2023
10/11/2023
10/4/2023
7/25/2023
9/27/2023
9/27/2023
9/25/2023
9/21/2023
9/21/2023
9/21/2023
9/18/2023
4/3/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
R
R
O
O
O
O
O
O
O
O
O
O
O
R
O
O
1 9/27/2023
9/12/2023
9/7/2023
8050001014 12608 Halcourt Ave
8051004026 10549 Cheddar St
ADU20230083
ADU20230163
1 1
5/9/2023 1
1 0
0 0
0 NONE
NONE
N
NADU O 8/29/2023
8079028026 11464 Hayford St
8048026012 12026 Sproul St
8015036033 11603 Bombardier Ave
8079002007 15015 Corby Ave
8021032002 12261 Nordesta Dr
8015035028 12177 Beaty Ave
8073031013 14841 Arlee Ave
8056026009 12019 Sycamore St
8075020016 14829 Longworth Ave
8072026016 14715 Helwig Ave
8073001030 12127 Lindale St
8080002006 11926 Excelsior Dr
8048019014 11917 Sproul St
8082014020 15726 Cameo Ave
ADU20230162
ADU20230161
ADU20230143
ADU20230080
ADU20230159
ADU20230069
ADU20230079
ADU20230031
ADU20230157
ADU20230156
ADU20230154
ADU20230149
ADU20230152
ADU20230026
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
O
O
O
R
O
O
O
O
O
O
O
O
R
O
1 1
1 1
1 1
1 1
1 1
1 1
1 1
8/29/2023
8/28/2023
7/31/2023
5/4/2023
8/24/2023
4/5/2023
4/26/2023
2/13/2023
8/15/2023
8/14/2023
8/11/2023
8/7/2023
8/9/2023
2/7/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
0 0
0 1
0 1
1 1
0 0
1 0
0 1
0 0
0 0
0 0
0 0
0 0
0 0
0 0
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
N
N
N
N
N
N
N
N
N
N
N
N
N
N
1 10/4/2023
1 1
1 9/5/2023
9/26/2023
10/3/2023
1 1
8/16/2023
8/22/2023
8076025023 15618 Flatbush Ave ADU20230151 1 8/8/2023 1 0 0 NONE N 8025019010 12249 Everest St
8049013008 13314 Alburtis Ave
8076011008 14815 Piuma Ave
8053022020 11043 Belfair St
8078006008 15616 Dumont Ave
8025018012 12242 Crewe St
8078014005 15422 Leibacher Ave
8047018002 13019 Silverbow Ave
8078026063 11217 Barnwall St
8015023006 11429 Brink Ave
8016003014 10931 Milano Ave
8079020024 15202 Maidstone Ave
8050026010 11034 Adoree St
ADU20230150
ADU20230059
ADU20230148
ADU20230146
ADU20230145
ADU20230142
ADU20230133
ADU20230140
ADU20230139
ADU20230137
ADU20230134
ADU20230058
ADU20230127
ADU O 1
1 1
1 1
1 1
1 1
1 1
1 1
1 8/7/2023
3/24/2023
8/3/2023
8/2/2023
8/1/2023
7/27/2023
7/13/2023
7/25/2023
7/24/2023
7/20/2023
7/18/2023
3/23/2023
6/30/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 0
0 0
0 0
0 0
1 0
1 1
1 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
N
N
N
N
N
N
N
N
N
N
N
N
N
N
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
O
O
O
O
O
O
O
O
O
O
O
O
1 10/30/2023
1 1
1 2/6/2023
10/4/2023
8/14/2023
8021035020 10425 Meadow Rd
8070006014 14523 Fidel St
ADU20230130
ADU20230129
ADU20230128
ADU20230057
ADU20230124
ADU20230123
ADU20230122
ADU20230121
ADU20230120
ADU20230119
ADU20230118
7/6/2023
7/5/2023
7/5/2023
1 1
1 1
1 1
1 1
1 1
1 1 7/26/2023
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
R
O
R
O
O
O
O
O
O
O
O
1 1
1 1
1 1
1 1
1 1
0 0
0 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
N
N
N
N
N
N
N
N
N
N
8070011002 14538 Fidel Ave
8074002016 14408 Longworth Ave
8053026005 14107 Fairford Ave
8053036030 13903 Sylvanwood Ave
8080022038 11903 Lowemont St
8051006034 10509 Angell St
8015040026 11532 Pioneer Blvd
8025015014 12223 Crewe St
8018002040 11461 Elizabeth St
3/22/2023
6/29/2023
6/29/2023
6/27/2023
6/27/2023
6/27/2023
6/27/2023
6/22/2023
1 10/19/2023
8078025027 15217 Graystone Ave
7014016026 11546 Dartmouth Dr
8015024022 11927 Bayla St
8024023023 12414 Bombardier Ave
8072021008 14822 Norwalk Blvd
8079009011 15113 Mcrae Ave
8049017007 11544 Angell St
8080030020 12057 Nava St
8016011008 11045 Milano Ave
8024022025 12326 Brink Ave
8078035019 15529 Longworth Ave
8075019004 14620 Elmcroft Ave
8048027001 11938 Sproul St
8079020020 15222 Maidstone Ave
ADU20230117
ADU20230116
ADU20230115
ADU20230114
ADU20230113
ADU20230112
ADU20230111
ADU20230110
ADU20230109
ADU20230108
ADU20230107
ADU20230106
ADU20230105
ADU20230104
1 1
1 1
1 1
1 1
1 1
1 1
1 1
6/22/2023
6/22/2023
6/22/2023
5/16/2023
6/20/2023
6/20/2023
6/19/2023
6/19/2023
6/16/2023
6/15/2023
6/14/2023
6/14/2023
6/14/2023
6/14/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 5/9/2023 1
0 0
0 0
0 1
1 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
N
N
N
N
N
N
N
N
N
N
N
N
N
N
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
O
O
O
O
O
O
R
O
O
O
R
O
O
1 1
11/14/2023
5/15/2023
1 7/27/2023
8076005023 14618 Piuma Ave ADU20230103 1
1 6/14/2023 1 0
0 0
0 NONE
NONE
N
N8073007001 14358 Brink Ave
8021027033 10628 Leeds St
ADU20230102
ADU20230101
ADU20230100
ADU20230099
ADU20230098
ADU20230097
ADU20230096
ADU20230095
ADU20230094
ADU20230092
ADU20230087
ADU20230091
ADU20230089
ADU20230090
ADU20230084
ADU20230088
ADU20230086
ADU20230081
ADU20230082
ADU20230072
ADU20230016
ADU20230022
ADU20230046
ADU20230078
ADU20230077
ADU20230076
ADU20230075
ADU20230074
ADU20230073
ADU20230071
ADU20230070
ADU20230067
ADU20230052
ADU20230065
ADU20230063
ADU20230062
ADU20230060
ADU20230050
ADU20230055
ADU20230054
ADU20230053
ADU20230051
ADU20230049
ADU20230047
ADU20230045
ADU20230044
ADU20230043
ADU20230042
ADU20230041
ADU20230039
ADU20230038
ADU20230037
ADU20230036
ADU20230035
ADU20230034
ADU20230033
ADU20230032
ADU20230030
ADU20230029
ADU20230027
ADU20230025
ADU20230024
ADU20230023
ADU20230021
ADU20230020
ADU20230019
ADU20230018
ADU20230017
ADU20230015
ADU20230014
ADU20230012
ADU20230010
ADU20230009
ADU20230008
ADU20230007
ADU20230006
ADU20230005
ADU20230004
ADU20230003
ADU O 6/14/2023
6/13/2023
6/12/2023
6/8/2023
6/8/2023
6/8/2023
6/6/2023
6/6/2023
6/6/2023
6/6/2023
5/19/2023
6/1/2023
5/24/2023
5/31/2023
5/10/2023
5/19/2023
5/16/2023
5/8/2023
5/9/2023
4/12/2023
1/25/2023
2/2/2023
3/6/2023
4/26/2023
4/25/2023
4/24/2023
4/21/2023
4/18/2023
4/18/2023
4/12/2023
4/10/2023
4/3/2023
3/14/2023
4/3/2023
3/30/2023
3/30/2023
3/28/2023
3/9/2023
3/15/2023
3/15/2023
3/15/2023
3/13/2023
3/8/2023
3/6/2023
3/2/2023
3/1/2023
2/27/2023
2/27/2023
2/24/2023
2/23/2023
2/23/2023
2/21/2023
2/21/2023
2/21/2023
2/15/2023
2/15/2023
2/14/2023
2/13/2023
2/10/2023
2/7/2023
2/7/2023
2/7/2023
2/6/2023
2/1/2023
1/31/2023
1/27/2023
1/27/2023
1/26/2023
1/25/2023
1/24/2023
1/19/2023
1/14/2023
1/13/2023
1/12/2023
1/11/2023
1/10/2023
1/9/2023
1/9/2023
1/9/2023
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
ADU
O
O
O
R
O
O
O
O
O
O
R
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
O
O
O
R
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
R
O
O
O
O
R
R
O
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
1 1
0 0
1 0
0 1
0 1
0 0
0 1
1 1
0 1
1 1
1 1
0 0
0 1
1 1
0 0
1 1
1 1
1 0
0 1
0 0
0 1
0 0
1 0
0 0
0 0
0 0
0 1
1 1
1 1
0 0
1 1
0 0
0 0
0 1
1 1
0 1
0 0
0 1
1 1
1 1
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 1
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
NONE
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N
8053023018 14129 Crossdale Ave
8052011025 13429 Leibacher Ave
8054005020 11503 Brimley St
8072020006 14820 Ibex Ave
1 11/20/2023
8074029036 14650 Graystone Ave
8054009011 11718 Senwood St
8047026017 13645 Markdale Ave
8078031014 15407 Fairford Ave
7009020016 12002 162Nd St
8080026002 12006 Hopland St
8080034024 12147 Barnwall St
8054035002 11445 Rosecrans Ave
8079013024 15203 Harvest Ave
8051007002 10512 Angell St
8051026024 13206 Domart Ave
8050018015 13219 Crossdale Ave
8082024010 15502 Wheatstone Ave
8073020011 12062 Abingdon St
8075014007 14508 Dalwood Ave
8078036009 15602 Graystone Ave
8072015002 14318 Disney Ave
8072022022 14633 Thornlake Ave
8024022026 12332 Brink Ave
8079004017 15028 Jersey Ave
8049026009 13022 Longworth Ave
8074020007 14413 Alburtis Ave
8075027003 14614 Allingham Ave
8079013002 15206 Graystone Ave
8021033024 10419 Imperial Hwy
8019013014 11247 Benfield Ave
8015039035 11853 Allard St
8018003004 11455 Esther St
8053029010 14128 Fairford Ave
8049032019 11314 Belcher St
8049006011 11309 Adoree St
8082031037 15706 Bechard Ave
8020009026 10857 Kenney St
7011011056 11832 Chesterton St
8080012034 11823 Molette St
8070017010 14542 Dinard Ave
8047005023 12814 Kalnor Ave
8022006011 11808 Studebaker Rd
8019026024 11309 Lakeland Rd
8072019001 14602 Ibex Ave
1 1
10/9/2023
9/13/2023
1 1
1 10/10/2023
8/15/2023
8/16/20231
1 1
1 1
11/14/2023
11/22/2023
9/25/2023
5/4/202311/15/2023
1 1
1 7/27/2023
8/15/2023
5/10/2023
1 1
1 1
1 8/9/2023
10/25/2023
6/14/2023
11/14/2023
8/9/2023
1 7/6/2023
1 1
3/24/2023
8/21/2023
1 11/17/2023
8024004001 11943 Norwalk Blvd
8019026028 11358 Cecilia St
8048019009 11938 Olive St
8/14/2023
8056023017 12126 Pine St
8019026027 11361 Lakeland Rd
8072035021 14622 Dartmoor Ave
8046017026 12823 Hoback St
8049029014 13123 Longworth Ave
8075034004 14803 Lefloss Ave
8019020011 11312 Cresson St
8073029007 14822 Arlee Ave
8072031004 14702 Seaforth Ave
8022003016 11731 Fairford Ave
8053011003 13414 Harvest Ave
8015024010 11948 Kenney St
8074004015 14429 Gridley Rd
8051005040 10525 Borson St
8051020058 13028 Curtis And King Rd
8080001015 11848 Excelsior Dr
8020019007 11247 Dumont Ave
8018003034 11418 Elizabeth St
8079009012 15117 Mcrae Ave
8049010017 12817 Gridley Rd
8073007010 14312 Brink Ave
8079014024 15209 Gridley Rd
8015029013 12163 Oracle St
8022012017 11213 Hercules St
8080031004 12016 Nava St
1 1
1 1
1 10/25/2023
11/20/2023
8/15/2023
8/1/202311/13/2023
1 1
5/18/2023
5/17/2023
1 1
1 9/12/2023
11/8/2023
9/26/20231 11/29/2023
8023006022 12329 Summer Ave
8073021023 14823 Horst Ave
8078035021 15603 Longworth Ave
8078016030 15413 Studebaker Rd
8072013001 14533 Helwig Ave
1 1
1 1
1 9/21/2023
7/18/2023
6/7/2023
6/20/2023
8/3/2023

Jurisdiction Norwalk ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Note: "+" indicates an optional field
Reporting Year
Planning Period
2023 (Jan. 1 - Dec. 31) Cells in grey contain auto-calculation formulas 6th Cycle 10/15/2021- 10/15/2029
8078021035 11051 Barnwall St
8022021026 11903 Longworth Ave
ADU20230002
ADU20230001
ZC 632, CUP 1029
ADU
ADU
5+
O
O
R
1 1
209
1/4/2023
1/3/2023
2/14/2022
1 1
0 1
0 0
NONE
NONE
N
N1 11/14/2023
7014001002 11600 Alondra Blvd. 0
0 0
0 NONE
NONE
N
N
& PDP 2043 209
3 GPA 2022-03
2022-05
& ZC SFD O 38070-023-001 13310 Rosecrans Ave. 11/10/2022

This table is auto-populated once you enter your jurisdiction name and current year data. Past year information comes from previous APRs.ANNUAL ELEMENT PROGRESS REPORT Housing Element Implementation
Jurisdiction Norwalk
Reporting Year
Planning Period
2023 (Jan. 1 - Dec. 31) Please contact HCD if your data is different than the material supplied here 6th Cycle 10/15/2021 - 10/15/2029
Table B
Regional Housing Needs Allocation Progress
Permitted Units Issued by Affordability
1 Projection Period 2 3 4
Projection Period -
06/30/2021-
Total Remaining
RHNA by Income
Level
RHNA Allocation by
Income Level
Total Units to
Date (all years)Income Level 2021 2022 2023 2024 2025 2026 2027 2028 2029 10/14/2021
Deed Restricted
Non-Deed Restricted
Deed Restricted
Non-Deed Restricted
Deed Restricted
Non-Deed Restricted
-
22 -
12 -
-
13 -
5 -
-
27 -
70 -
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1,546
759
62 1,484
Very Low
Low 87 672
658 3 655
Moderate
Above Moderate
1 2
-
- -
2,071 1 - 57 58 2,013
Total RHNA
Total Units
5,034
36 20 97 57 - - - - - - 210 4,824
Progress toward extremely low-income housing need, as determined pursuant to Government Code 65583(a)(1). 5 6 7
Extremely low-Income Total Units to Total Units
Remaining2021 2022 2023 2024 2025 2026 2027 2028 2029Need Date Extremely Low-Income Units* 773 - - - - - - - - - - 773 *Extremely low-income houisng need determined pursuant to Government Code 65583(a)(1). Value in Section 5 is default value, assumed to be half of the very low-income RHNA. May be overwritten.

Note: units serving extremely low-income households are included in the very low-income RHNA progress and must be reported as very low-income units in section 7 of Table A2. They must also be reported in the extremely low-income category (section 13) in Table A2 to be counted as progress toward meeting the extremely low-income housing need determined pursuant to Government Code 65583(a)(1).

Please note: For the last year of the 5th cycle, Table B will only include units that were permitted during the portion of the year that was in the 5th cycle. For the first year of the 6th cycle, Table B will only include units that were permitted since the start of the planning period. Projection Period units are in a separate column.

Please note: The APR form can only display data for one planning period. To view progress for a different planning period, you may login to HCD's online APR system, or contact HCD staff at [email protected].

ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Jurisdiction Norwalk Note: "+" indicates an optional field Reporting Year
Planning Period
2023 (Jan. 1 - Dec. 31) Cells in grey contain auto-calculation formulas 6th Cycle 10/15/2021 - 10/15/2029
Table C
Sites Identified or Rezoned to Accommodate Shortfall Housing Need and No Net-Loss Law Project Identifier Date of Rezone
2 RHNA Shortfall by Household Income Category
3 Rezone Type
4 Sites Description
1 5 6 7 8 9 10 11
Local
Jurisdiction
Tracking ID+
Very Low-
Income
Above Moderate- Rezone Type
Income
Parcel Size
(Acres)
General Plan
Designation
Minimum
Density Allowed Density Allowed
Maximum Realistic
Capacity
Description of Existing
UsesAPN Street Address Project Name+ Date of Rezone Low-Income Moderate-Income Zoning Vacant/Nonvacant Summary Row: Start Data Entry Below

ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Jurisdiction
Reporting Year
Norwalk
2023 (Jan. 1 - Dec. 31)
Table D
Program Implementation Status pursuant to GC Section 65583 Housing Programs Progress Report
Describe progress of all programs including local efforts to remove governmental constraints to the maintenance, improvement, and development of housing as identified in the housing element.
1 2 3 4
Name of Program
Program 1.1 – Site
Availability and By-Right
Approval
Objective Timeframe in H.E Status of Program Implementation Increase new housing units in high
resource areas by 500 units End of 2024 Program was not implemented in 2023 Seek development opportunities for the
development on the Excelsior High
School site.

Program 1.2 – High School
Site
Throught the Planning
Period The City is preparing communication to send to the school district Continuously implemented during 2023
In progress
Ensure that its Housing Element
Program 1.3 - No Net Loss inventory can accommodate its share of Throught the Planning and Replacement Housing the RHNA by income level throughout Period the planning period
Promote the development by amending
devlopment standards to facilitate mixes-Summer 2024
use development
Program 1.4 – Land Use
Policy Changes
Promote the development of accessory
dwelling units (ADUs) by the adoption of
an ADU ordinance that reflects current
State law, including permit streamlining
processes and fees assessment.

Program 1.5 – Accessory
Dwelling Units End of 2024 In progress

Provide housing opportunities to meet
the needs of special needs
residents—including seniors, residents
with disabilities and developmental
disabilities, large families, extremely low-
income households, and those
experiencing homelessness—by giving
priority to development projects that
include a component for special needs
groups in addition to other lower-
income households.

Program 1.6 – Density
Bonus End of 2025 Program was not implemented in 2023
Provide housing opportunities to meet
the needs of special needs
residents—including seniors, residents
with disabilities and developmental
disabilities, large families, extremely low-
income households, and those
experiencing homelessness—by giving
priority to development projects that
include a component for special needs
groups in addition to other lower-
income households.

Program 2.1
Needs Housing
– Special Ongoing Continuously implemented during 2023
Provide pre-application technical
assistance to affordable housing
providers to determine project feasibility
and address zoning and code
compliance issues in the most cost-
effective and expeditious manner
possible.

Program 2.2 – Affordable
Housing Assistance Annually
Ongoing
Continuously implemented during 2023
Support first-time, low- and moderate-
income home buyers in Norwalk through
the City’s First Time Homebuyer
Program for down payment and closing
costs assistance through zero interest
loans to help low income households
obtain their first home within the City of
Norwalk.

Program 2.3 – First Time
Homebuyer Assistance Continuously implemented during 2023

Support first-time, low- and moderate-
income renters who are Section 8
voucher holders and the homes to
assist with security deposits for
Program 2.4 – Tenant
Based Rental Assistance Ongoing Continuously implemented during 2023 acquiring rental housing within the City.

Ongoing program/with
amendments to code
amendments in 2024
Program 2.5 – Addressing Implement the City’s Plan to Prevent and Continuously implemented during 2023/with code amendments in progressHomelessness Combat Homelessness Implement the City’s rental assistance
program operated by the Norwalk
Housing Authority (NHA), and provide
Program 2.6 – Housing
Choice Vouchers (Section rental assistance for up to 705 voucher Ongoing Continuously implemented during 2023 8) recipients, but due to insufficient federal
funding, the City can only support 677
families.

As funding remains available, continue
to provide rental assistance to Norwalk
residents suffering from income loss
due to the COVID-19 pandemic.

Program 2.7 – COVID
Pandemic Emergency
Rental Assistance
Ongoing Continuously implemented during 2023
Encourage lot consolidation of smaller
parcels to accommodate larger
residential and mixed-use development
projects on vacant and/or underutilized
sites through provisions in the Zoning
Code.

Program 3.1 – Lot
Consolidation End of 2024 In progress
Continue to monitor permit processing
times and investigate ways to continue
to streamline the process. Continue to
digitize information, including building
Program 3.2 –
Development Process
Streamlining
permits, to better understand timelines. End of 2024
Expedite permit processing and reduce
unnecessary delays by completing
In progress
upgrades to the City’s existing online
permitting and licensing program.

Adopt objective design standards to
ensure that the City can provide local
guidance on design and standards for
by-right projects as allowed by State
law. Adoption of objective design
standards will facilitate high-quality
residential development and compliance
with State objectives. The objective
design standards will ensure provision
of adequate private open space, parking,
and related features, as well as
Program 3.3 – Objective
Design Standards End of 2025 In progress
architectural design.

Undergo comprehensive fee study for all
City fees including planning and
development fees, and then continue to
conduct annual reviews of planning and
development fees to ensure that the fees
are not excessive and are appropriate to
cover the cost of services provided.

Pursue additional streamlining
Program 3.4 – Planning
and Development Fees
End of 2024, with going
monitoring and evaluation. In progress
opportunities to minimize costs for
services as well as those assumed by
the project applicant.

Review zoning ordinance for be in
compliance with the following:

Supportive Housing and Low Barrier
Navigation Center, Emergency Shelters
and Residential Care Facilities
Program 3.5 – Special
Needs Housing End of 2024
End of 2024
In progress
In progress
Evaluate the Zoning Ordinance
definition of “family” to ensure it does
Program 3.6 – Definition of not exclude allowed uses and is Family inclusive/nondiscriminatory.

Modify/replace the definition as
appropriate.

Review development standards
periodically to ensure that they do not
constrain development of affordable
housing and housing for special needs
groups, such as individuals with
disabilities. Revise development
Program 3.7 – Remove Ongoing Continuously implemented during 2023Development Constraints regulations and processes where it is needed and appropriate to address any
identified constraints. Further evaluate
adequate cross-referencing within the
land use matrix to facilitate the
development of housing.

Encourage energy-efficient design and
energy conservation, and help residents
minimize energy-related expenses.

Maintain and distribute literature on
energy conservation, including solar
power, additional insulation, and
subsidies available from utility
companies, and encourage homeowners
and landlords to incorporate these
features into construction and
remodeling projects.

Program 3.8 – Energy
Conservation Ongoing Continuously implemented during 2023 The Los Angeles County Sanitation
District provides wastewater treatment
services to the City of Norwalk. For
water services, the City is served by
Program 3.9 – Priority for multiple sources, including the Norwalk Water and Sewer Services Municipal Water System (approximately 5,362 service connections), Santa Fe
End of 2024 In progress
Springs Water, Liberty Utilities, Golden
State Water Company, and Cerritos
Water Company.

Continue to use code enforcement to
support housing preservation and
neighborhood quality and identify
housing maintenance issues. Develop a
proactive code enforcement program
that targets areas of concentrated
rehabilitation needs, results in repairs,
and mitigates potential cost,
Program 4.1 – Code
Enforcement Ongoing Continuously implemented during 2023 displacement, and relocation impacts on
residents.

CDBG funds provide financial incentives
and assistance to rehabilitate single-
family dwelling, mobile homes, and
rental structures up to four (4) units. No
Program 4.2 – CDBG
Residential Rehabilitation interest and low interest loans, grants, Ongoing Continuously implemented during 2023 Program and rebased are offered to lower income
families. Room additions to alleviate
overcrowding is an eligible activity and
the CDBG Division.

HOME funds provide grants and loans to
homeowners of single-family homes and
condominiums for low- to moderate-
income residents to make home
improvements. No interest and low
interest loans, grants, and based are
offered to low- and moderate-income
families.

Program 4.3 – HOME
Housing Improvement
Program
Ongoing Continuously implemented during 2023
The City will continue to contract with
and refer fair housing complaints to the
Fair Housing Foundation (or other
qualified service providers) whose
services include counseling and
mediation between tenants and
landlords, fair housing trainings,
workshops, and outreach.

Program 5.1 – Fair
Housing Outreach and
Education
Ongoing Continuously implemented during 2023

The City will continue to prioritize the
Capital Improvement Program and
implement broader planning efforts,
including seeking additional funding.

This will serve to continue to improve
communities through neighborhood
improvements such as enhanced
streetscapes, multi-modal and active
transportation, pedestrian safety
improvements, safe routes to schools,
community facilities, park
Program 5.2 – Capital and
Other Investments for
Neighborhood
Pursuant to the City's CIP
schedule In progress
Revitalization improvements, and other community
amenities. This includes prioritization of
place-based improvements, such as
investments in the public right-of-way in
areas identified as having lower access
to opportunity and areas identified as
Disadvantaged Communities under SB
535.

ANNUAL ELEMENT PROGRESS REPORTJurisdiction Norwalk Note: "+" indicates an optional field Cells in grey contain auto-calculation
formulasHousing Element ImplementationReporting Period
Planning Period
2023 (Jan. 1 - Dec. 31)
6th Cycle 10/15/2021 - 10/15/2029 (CCR Title 25 §6202)
Table E
Commercial Development Bonus Approved pursuant to GC Section 65915.7 Description of Commercial Commercial Development BonusProject Identifier Units Constructed as Part of Agreement 2 Development Bonus Date Approved
1 3 4
Local Jurisdiction
Tracking ID+
Very Low
Income
Low
Income
Moderate
Income
Above Moderate
Income
Description of Commercial Commercial Development Bonus
Development Bonus Date ApprovedAPN Street Address Project Name+ Summary Row: Start Data Entry Below
Annual Progress Report January 2020

NOTE: This table must only be filled out if the housing element sites inventory contains a site which is or was owned by the reporting jurisdiction, and has been sold, leased, or otherwise Jurisdiction Norwalk Note: "+" indicates an optional field Cells in grey contain auto-calculation
formulasReporting Period
Planning Period
2023 (Jan. 1 - Dec. 31) disposed of during the reporting year. 6th Cycle ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
10/15/2021 - 10/15/2029
Table G
Locally Owned Lands Included in the Housing Element Sites Inventory that have been sold, leased, or otherwise disposed of Project Identifier
1 2 3 4
Realistic Capacity
Identified in the
Housing Element
Local Jurisdiction
Tracking ID+
Entity to whom the site
transferredAPN Street Address Project Name+ Intended Use for Site Summary Row: Start Data Entry Below

Jurisdiction Norwalk
2023
Note: "+" indicates an optional fieldNOTE: This table must contain an invenory of ALL (Jan. 1 - Dec. surplus/excess lands the reporting jurisdiction owns Cells in grey contain auto-calculation formulasReporting Period 31)

ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
For Los Angeles County jurisdictions, please format the APN's as follows:9999-999-999 Table H
Locally Owned Surplus Sites
Parcel Identifier
2 Designation
5 Size
6 Notes
71 3 4
Number of
Units
Surplus
Designation
Parcel Size (in
acres)APN Street Address/Intersection Existing Use Notes Summary Row: Start Data Entry Below

ANNUAL ELEMENT PROGRESS REPORT
Housing Element Implementation
Jurisdiction Norwalk Note: "+" indicates an optional fieldNOTE: STUDENT HOUSING WITH DENSITY BONUS ONLY. This table only needs to be completed if there were student housing projects WITH a density bonus approved pursuant to
Government Code65915(b)(1)(F)
Reporting Period
Planning Period
2023 (Jan. 1 - Dec. 31) Cells in grey contain auto-calculation formulas 6th Cycle 10/15/2021 - 10/15/2029
Table J
Student housing development for lower income students for which was granted a density bonus pursuant to subparagraph (F) of paragraph (1) of subdivision (b) of Section 65915 Units (Beds/Student
Capacity) Granted
Density Bonus
Project Identifier Project Type Date Units (Beds/Student Capacity) Approved Notes 1 2 3 4 5 6
Very Low- Income
Non Deed
Low- Income
Non Deed
Restricted
Moderate- Income
Non Deed
Above
Moderate-
Income
Total Additional Beds
Created Due to Density
Bonus
Local Jurisdiction Unit Category
(SH - Student Housing)
Very Low- Income
Deed Restricted
Low- Income
Deed Restricted
Moderate- Income
Deed RestrictedAPN Street Address Project Name+ Date NotesTracking ID+ Restricted Restricted
Summary Row: Start Data Entry Below
Annual Progress Report January 2020

ANNUAL ELEMENT PROGRESS REPORTJurisdiction Norwalk
Reporting Period
Planning Period
2023 (Jan. 1 - Dec. 31)
6th Cycle 10/15/2021 - 10/15/2029
Table K
Tenent Preference Policy
Local governments are required to inform HCD about any local tenant preference ordinance the local government maintains when the jurisdiction submits their annual progress report on housing approvals and production, per Government Code 7061 (SB 649, 2022, Cortese).

Effective January 1, 2023, local governments adopting a tenant preference are required to create a webpage on their internet website containing authorizing local ordinance and supporting materials, no more than 90 days after the ordinance becomes operational.

Does the Jurisdiction have a local tenant preference policy? No If the jurisdiction has a local tenant preference policy, provide a link to the jurisdiction's webpage on their internet website containing authorizing local ordinance and supporting materials.

Notes

Jurisdiction Norwalk
2023Reporting Year (Jan. 1 - Dec. 31)

ANNUAL ELEMENT PROGRESS REPORT
Local Early Action Planning (LEAP) Reporting
(CCR Title 25 §6202)
Please update the status of the proposed uses listed in the entity’s application for funding and the corresponding impact on housing within the region or jurisdiction, as applicable, categorized based on the eligible uses specified in Section 50515.02 or 50515.03, as applicable.

Total Award Amount $ 500,000.00 Total award amount is auto‐populated based on amounts entered in rows 15‐26. $ Cumulative Reimbursement
Requested
Other
FundingTask $ Amount Awarded
$80,000.00
Task Status
In Progress
Notes
Housing Element - 6th Cycle
Update
Local
General Fund$0.00
$0.00
$0.00
Land Use Element update w/CEQA
Residential Zoning Code Update
$100,000.00 In Progress Other
Local
General Fund$45,000.00 Other (Please Specify in Notes)
Not yet begun
Not yet begun
Local
General FundRe-Zoning Code Update $45,000.00
$50,000.00
$0.00
$0.00
Other (Please Specify in Notes)
In ProgressCEQA Clearance- Project Areas
from Housing Element
ADU Ordinance
Other
$10,000.00
$25,000.00
$25,000.00
$0.00
$0.00
$0.00
Other (Please Specify in Notes)
Other (Please Specify in Notes)
Other (Please Specify in Notes)
None
None
None
Not yet begun
Not yet begun
Not yet begun
Design Guidelines
Administrative Fees
Technology Update for Plan
Review/Online Permitting
Qless Waiting System
$102,232.00 $0.00 In Progress Other
$7,768.00
$5,000.00
$0.00
$0.00
Completed
In Progress
None
NoneAdoption of Planning Documents
Regional Housing Planner for COG $5,000.00 $0.00 Completed None Summary of entitlements, building permits, and certificates of occupancy (auto‐populated from Table A2) Completed Entitlement Issued by Affordability Summary
Income Level Current Year
Deed Restricted 0
0Very Low
Low
Non-Deed Restricted
Deed Restricted 0
Non-Deed Restricted
Deed Restricted
0 0Moderate Non-Deed Restricted 0
Above Moderate 177
177Total Units
Total Units
Total Units
Building Permits Issued by Affordability Summary
Income Level Current Year
Deed Restricted 0
0Very Low Non-Deed Restricted
Deed Restricted 0Low Non-Deed Restricted
Deed Restricted
0 0Moderate Non-Deed Restricted 0
Above Moderate 57
57 Certificate of Occupancy Issued by Affordability Summary Income Level Current Year
Deed Restricted 0
0 0
0 0
0 1
1 Very Low
Low
Non-Deed Restricted
Deed Restricted
Non-Deed Restricted
Deed RestrictedModerate Non-Deed Restricted
Above Moderate
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Glen W. C. Kau, P.E., Director of Public Services/City Engineer Jacqueline Koontz, Senior Civil Engineer
SUBJECT: RESOLUTION NO. 24-14 COMMITMENT TO FINANCIAL AND LEGAL

OBLIGATIONS FOR GRANT FUNDING ASSISTANCE THROUGH THE UNITED

STATES BUREAU OF RECLAMATION WATERSMART PROGRAM FOR

IMPLEMENTATION OF ADVANCED METERING INFRASTRUCTURE

UPGRADE PROGRAM
Background:
“WaterSMART Water and Energy Efficiency Grants” is a category of grant funding made available through the United States Bureau of Reclamation (USBR) to support projects focused on planning, and implementing actions, for increasing water supply sustainability through investments in existing infrastructure and attention to addressing local water issues. More specifically, this funding is for projects that seek to conserve and use water more efficiently, and accomplish other benefits that contribute to water supply sustainability for Fiscal Year (FY) 2024 and FY 2025 (Notice of Funding Opportunity No. R24AS00052). USBR is offering three funding categories, all with a minimum 50% matching funding requirement.

Funding Category Maximum Funding Agreement Term
Funding Group I Up to $500,000 2 Years
Funding Group II Up to $2,000,000 3 Years
Funding Group III Up to $5,000,000 3 Years
Municipal metering projects can provide water savings when existing individual user meters are replaced with advanced metering infrastructure (AMI) meters. Due to this, the City has been working towards implementing AMI across its service area. In FY 2018, the City completed

City Council March 19, 2024
Resolution No. 24-14 – Grant Funding Assistance Page No. 2 8 0
5 Phase 1 of AMI Meter System Installation project, which replaced 614, 3/4-inch water meters in the central, east, and southeast service areas. In FY 2022, the City completed Phase 2 of the same program by installing 333, 3/4-inch meters along with five larger sized meters. Phase 3 was awarded grant funding through this USBR WaterSMART funding program for FY 2023.

Phase 3 is currently under development and will install 447 additional AMI meters. City staff recently submitted a grant funding application for Phase 4, which will replace approximately 400 meters and associated equipment. The scope of work for replacement of existing water meters includes the installation of data transmitting endpoints, meter boxes, meter box lids, water service laterals, and restoration of streets, curb, gutter, and sidewalk. The following is a breakdown of the estimated Phase 4 total project costs:

Personnel Costs $23,889
Equipment Costs $142,800
Construction Costs $989,100
Estimated Total Project Cost $1,155,789
In order to qualify for grant funding for FY 2024, the City is required to submit an application on, or before February 22, 2024. Staff submitted the City’s application on February 21, 2024 ahead of the deadline. Staff worked with Bucknam and Associates, and their sub-consultant Hazen and Sawyer, to complete and submit a grant application. This is due to their extensive experience providing grant application support, and familiarity with the City’s previous meter replacement projects. The application submitted requested $500,000 under Funding Group I for a two-year funding term. If awarded, grant funding will cover 43% of total project costs. In addition to submitting an application for FY 2024, the City must submit an Official Resolution adopted by City Council to qualify.

Fiscal Impact:

The anticipated notice of award will be in Summer of 2024. The City will be required to commit a total of $655,789 (57%) over a two-year term. City staff anticipates project expenditures to commence January 1, 2025 through December 31, 2026.

Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

The recommended action will further the City’s Strategic Plan Goal 1: Re-invest in existing and aging infrastructure.

City Council March 19, 2024
Resolution No. 24-14 – Grant Funding Assistance Page No. 3 8 0
5 Recommended Action:

Staff recommends City Council adopt Resolution No. 24-14, A RESOLUTION OF THE CITY

COUNCIL OF THE CITY OF NORWALK AUTHORIZING A COMMITMENT TO FINANCIAL

AND LEGAL OBLIGATIONS FOR GRANT FUNDING ASSISTANCE THROUGH THE UNITED

STATES BUREAU OF RECLAMATION WATERSMART PROGRAM FOR IMPLEMENTATION OF THE ADVANCED METERING INFRASTRUCTURE UPGRADE PROGRAM.

Attachments:

Resolution No. 24-14
RESOLUTION NO. 24-14

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORWALK

AUTHORIZING A COMMITMENT TO FINANCIAL AND LEGAL

OBLIGATIONS FOR GRANT FUNDING ASSISTANCE THROUGH THE

UNITED STATES BUREAU OF RECLAMATION WATERSMART

PROGRAM FOR IMPLEMENTATION OF THE ADVANCED METERING

INFRASTRUCTURE (AMI) UPGRADE PROGRAM
WHEREAS, Municipal metering projects can provide water savings when existing individual user meters are replaced with advanced metering infrastructure (AMI) meters; and
WHEREAS, the United States Bureau of Reclamation (USBR) established the WaterSMART Program (Program) which offers a competitive funding opportunity for Water and Energy Efficiency Grants to any State, regional, or local authority with water or power delivery authority; and
WHEREAS, the Program will award funding under Notice of Funding Opportunity (NOFO) No. R24AS00052 to support projects focused on planning and implementing projects to increase water supply sustainability through investments in existing infrastructure and attention to addressing local water issues; and WHEREAS, the City of Norwalk’s (City’s) Advanced Metering Infrastructure (AMI) Upgrade Program is identified as an eligible project under the Program’s NOFO No.

R24AS00052; and
WHEREAS, the City prepared and submitted a grant application in response to the Program’s NOFO No. R24AS00052 before the application deadline of February 22, 2024; and
WHEREAS, in addition to submitting an application, the City must submit an Official Resolution adopted by City Council to qualify for grant funding, therefore; BE IT RESOLVED by the City that, the City Manager, or the City Manager’s designee, of said City has reviewed and supports the application submitted in response to NOFO No. R24AS00052; and
BE IT FURTHER RESOLVED that the City Manager, or the City Manager’s designee, of said City will work with the USBR to meet established deadlines for entering into a grant or cooperative agreement.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF NORWALK HEREBY DETERMINES, FINDS, AND RESOLVES AS FOLLOWS:

Section 1. The City Manager, or City Manager’s designee, is hereby authorized to enter into a grant or cooperative agreement with the USBR should the City’s application result in funding awarded under NOFO No. R24AS00052.

Resolution No. 24-14 Page 2 of 2
3 1
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Section 2. The City Manager, or City Manager’s designee, is hereby authorized to commit to financial and legal obligations associated with receipt of a financial assistance award under NOFO No. R24AS00052.

Section 3. The Mayor, or presiding officer, is hereby authorized to affix her signature to this Resolution signifying its adoption by the City Council of the City of Norwalk and the City Clerk, or his duly appointed deputy, is directed to attest thereto.

APPROVED AND ADOPTED on this 19th day of March 2024.

MARGARITA L. RIOS
MAYOR
ATTEST:

THERESA DEVOY, CMC

CITY CLERK
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Glen W.C. Kau, P.E., Director of Public Services/City Engineer Christine Roberto, Public Services Manager
Gabriela Garcia, Senior Management Analyst
SUBJECT: SHOPPING CART RETRIEVAL SERVICES AGREEMENT – AMENDMENT NO. 3
Background:

On July 1, 2014, the City and Nationwide Environmental Services (NES), a division of Joe’s Sweeping, Inc., entered into a Shopping Cart Retrieval Agreement for shopping cart retrieval services. Subsequent to the initial Agreement, the City and NES entered into two Amendments related to compensation and term of the Agreement. On October 30, 2023, NES submitted a request to the City seeking an extension to the term of their Agreement along with a Consumer Price Index (CPI) adjustment to be added to the fees annually.

The City has been pleased with the quality of service being provided by NES and wishes to extend the term of the Agreement to June 30, 2029 and retain the fees at $3.22 per cart with an annual CPI adjustment. Additionally, if the City continues to be satisfied with NES’ services, the Agreement may be extended by the City Manager for another five (5) years after this new extension.

Additional language was included by the City Attorney to Amendment No. 3 which clarifies restrictions on transfers of the services to third parties and Force Majeure. In all other respects, the original Agreement remains the same. NES has agreed to all terms contained in Amendment No. 3.

Fiscal Impact:

There is no impact to the current fiscal year as the current rate remains the same. There will be a CPI adjustment of 4% or be aligned with the April CPI index, whichever is greater next fiscal year.

City Council March 19, 2024
NES Amendment No. 3 Page No. 2
8 1
5 Citizens Advised:

N/A
Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council adopt Resolution No. 24-15, A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORWALK APPROVING AMENDMENT NO. 3 TO THE

SHOPPING CART RETRIEVAL AGREEMENT BETWEEN THE CITY OF NORWALK AND NATIONWIDE ENVIRONMENTAL SERVICES, A DIVISION OF JOE’S SWEEPING INC.; and authorize the City Manager to execute Amendment No. 3 and any amendments, provided there is funding in the budget and it is within the City Manager’s signing authority on behalf of the City, in a form approved by the City Attorney.

Attachments:

1. Resolution No. 24-15

2. Amendment No. 3 for Shopping Cart Retrieval Services Agreement

3. Letter dated October 30, 2023 from NES
RESOLUTION NO. 24-15

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORWALK APPROVING AMENDMENT NO. 3 TO THE SHOPPING CART

RETRIEVAL AGREEMENT BETWEEN THE CITY OF NORWALK AND
NATIONWIDE ENVIRONMENTAL SERVICES, A DIVISION OF JOE’S
SWEEPING INC.

WHEREAS, the City of Norwalk (City), California, values and places the highest priority on a clean community and preserving its appearance from unsightly items such as abandoned shopping carts; and
WHEREAS, on July 1, 2014, City and Nationwide Environmental Services NES entered into a Shopping Cart Retrieval Agreement for shopping cart retrieval services, which has been amended on two occasions; and
WHEREAS, the City is pleased with the services provided by NES and pursuant to Norwalk Municipal Code, Section 3.16.070F which provides that if the City, with approval of the City Council by resolution, determines that the best interests of the City would be served by purchasing the nonprofessional services which are provided by NES and may secure such services without observing the bidding procedures required by Sections 3.20.010 or 3.20.020, and
WHEREAS, the City makes such determination as expressed above and desires to extend the term for an additional five (5) year period, up to and including June 30, 2029, provide an annual rate adjustment and add certain standard provisions to the Agreement not included in the original Agreement or amendments.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF NORWALK HEREBY DETERMINES, FINDS, AND RESOLVES AS FOLLOWS:

Section 1. The facts set forth in the Recitals, above, are true and correct.

Section 2. The City Council hereby makes the findings and determines pursuant to Norwalk Municipal Code Section 3.16.070F that the best interests of the City would be served by purchasing the nonprofessional services for shopping cart retrieval throughout the City which are provided by NES and may secure such services without observing the bidding procedures required by Sections 3.20.010 or 3.20.020.

Section 3. The City Council hereby adopts this Resolution and approves Amendment No. 3 to the Shopping Cart Retrieval Agreement between the City of Norwalk and Nationwide Environmental Services (NES), a Division of Joe’s Sweeping Inc. The City Council further authorizes the Mayor or City Manager to execute Amendment No. 3.

Section 4. That the City Clerk shall certify to the adoption of this Resolution.

Attachment
No.
1 Resolution No. 24-15 Page 2 of 2
3 1
8 4
Section 5. The Mayor is hereby authorized to affix her signature to this Resolution signifying its adoption by the City Council of the City of Norwalk and the City Clerk, or her duly appointed assistant, is directed to attest thereto.

APPROVED AND ADOPTED on this 19th day of March 2024.

__________________________________

MARGARITA RIOS
MAYOR
ATTEST:
__________________________________

THERESA DEVOY, CMC

CITY CLERK
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3 AMENDMENT NO. 3 FOR

SHOPPING CART RETRIEVAL SERVICES AGREEMENT
This Amendment No. 3 is entered into as of March ____, 2024 ("Amendment") and is to amend that certain Shopping Cart Retrieval Agreement (“Agreement”) between the City of Norwalk, California municipal corporation ("City") and Nationwide Environmental Services, a division of Joe's Sweeping, Inc., a California Corporation ("Contractor") (collectively the City and Contractor may be referred herein as “Parties”) dated July 1, 2014 as amended by Amendment No. 1 dated July 1, 2016 and by Amendment No. 2 dated July 1, 2019 (collectively "Agreement").

RECITALS
A. On July 1, 2014, City and Contractor entered into the Shopping Cart Retrieval Agreement for shopping cart retrieval services.

B. The Parties entered into Amendment No. 1 to the Agreement on July 1, 2016, modifying the compensation amount per shopping cart rate and approving the City Manager to approve an increase in the per shopping cart rate, not to exceed four percent (4%) ("Amendment No. 1").

C. The Parties entered into Amendment No. 2 to the Agreement on July 1, 2019, modifying the term of the Agreement through June 30, 2024 D. As set forth in Section 2 of the Agreement, the Agreement originally was set to expire on June 30, 2019, but was extended by Amendment No. 2 to June 30, 2024.

E. The City is pleased with the services provided by the Contractor and Norwalk Municipal Code, Section 3.16.070F provides that the City, with approval of the City Council by resolution, determines that the best interests of the City would be served by purchasing the nonprofessional services which are provided by the Contractor may secure such services without observing the bidding procedures required by Sections 3.20.010 or 3.20.020.

F. Accordingly, the City makes such determination as expressed above and desires to extend the term for an additional five (5) year period, up to and including June 30, 2029, provide an annual rate adjustment and add certain standard provisions to the Agreement not included in the original Agreement or amendments.

The Parties therefore agree as follows:

Section 1. The City and Contractor hereby agree to amend Section 2 of the Agreement to extend the term of the Agreement for an additional five-year period from July 1, 2024 through June 30, 2029, unless sooner terminated as provided for in Section 13 of the Agreement. The Parties also agree that the Term may be extended for an additional Attachment
No.
2 2
3 1
8 3
five (5) year period from July 1, 2029 through June 30, 2034, unless sooner terminated as provided in Section 13 of the Agreement, under the same terms and conditions of the Agreement, as amended, administratively by the Contractor submitting a request for an extension of the Term in writing to the City Manager no later than April 1, 2029. If the Contractor is not in material breach of any terms or conditions of this Agreement, the City Manager shall approve the requested extension without the need to obtain City Council approval.

Section 2. The City and Contractor hereby agree to amend Section 3 of the Agreement to provide as full compensation for Contractor’s services provided under this Agreement wherein the City shall pay Contractor $3.22 per abandoned shopping cart retrieved by Contractor in the City’s jurisdiction (“Per Cart Rate”). Commencing July 1, 2024 and continuing on July 1 each year during the Term of this Agreement, the Contractor shall be entitled to an automatic annual adjustment to the Per Cart Rate. The adjustment shall be (a) an amount equal to the increase from the April Consumer Price Index for all Urban Consumers for the Los Angeles-Riverside-Orange County, CA issued by the U.S. Department of Labor from the previous year to the current year, or (b) four percent (4%), whichever is greater.

Section 3. The Parties agree to amend Section 16 of the Agreement by deleting the current language and substituting the following in its entirety, as follows:

Contractor shall not contract with any other entity to perform in whole or in part the services required hereunder without the express written approval of the City. In addition, neither this Agreement nor any interest herein may be assigned or transferred, voluntarily or by operation of law, without the written approval of the City, which shall not to be unreasonably withheld. For the purposes hereof, an assignment shall be deemed to include a change in any person or entity that is the controlling shareholder of Contractor, or any merger or dissolution of Contractor. Notwithstanding, the above, Contractor may assign or transfer its controlling shareholder interest to a person who is a member of the Samuelian family by birth or marriage, or to a trust for the benefit of a person who is member of the Samuelian family by birth or marriage, without the prior approval of the City.

Section 4. The Parties agree to add the following Sections to the Agreement, as follows:

21. Force Majeure. The time period specified in the Agreement and any schedules or exhibits for performance of the services rendered under this Agreement, as amended, and other time periods set forth in this Agreement, as amended, shall be extended because of any delays due to unforeseeable causes beyond the control and without the fault or negligence of the Contractor, including, but not restricted to, acts of God or of any public enemy, acts of the Government, fires, earthquakes, floods, epidemics, pandemics, quarantine restrictions, riots, strikes, freight embargoes, acts of any governmental agency, terrorist acts, and unusual severe weather if the Contractor shall, within fourteen (14) days of the commencement of such delay, notify the City in writing of the causes of the delay.
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3 22. Affirmation of Agreement; Warranty Re Absence of Defaults.

Except as amended by the First, Second and/or this Third Amendment, all of the terms and conditions of the Agreement shall remain in full force and effect. The Agreement and First and Second Amendments are ratified by each Party and shall remain unchanged except as amended herein by this Third Amendment and are in full force and effect. City and Contractor each ratify and reaffirm each and every one of the respective rights and obligations arising under the Agreement, and the First and Second Amendments, inclusive, except as expressly amended by this Third Amendment. Each party represents and warrants to the other that there have been no written or oral modifications to the Agreement other than as provided in the First and Second Amendments, inclusive, and this Third Amendment. Each party represents and warrants to the other that the Agreement, and the First Amendment through Third Amendments, inclusive are currently effective, valid, and binding obligations.

Contractor represents and warrants to City that, as of the date of this Third Amendment, City is not in default of any material term of the Agreement, the First and Second Amendments, inclusive, and that there have been no events that, with the passing of time or the giving of notice, or both, would constitute a material default under the Agreement, and/or the First Amendment through this Third Amendment, inclusive.

City represents and warrants to Contractor that, as of the date of this Third Amendment, Contractor is not in default of any material term of the Agreement, the First and Second Amendments, inclusive, and that there have been no events that, with the passing of time or the giving of notice, or both, would constitute a material default under the Agreement, and/or the First Amendment through this Third Amendment, inclusive.

23. Authority to Execute this Agreement. The persons executing this Third Amendment on behalf of the parties warrants and represents that they have the authority to execute this Third Amendment on behalf of said parties and has the authority to bind the parties to the provisions of this Third Amendment. [SIGNATURE PAGE FOLLOWS]
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3 The parties are signing this Third Amendment as of the date stated in the introductory clause.

CITY OF NORWALK NATIONWIDE ENVIRONMENTAL
SERVICES, A DIVISION OF JOE’S
SWEEPING, INC.

By: ___________________________
Name:Jesus M. Gomez
City Manager
Date: ___________________________ By: ____________________________ Name: Ani Samuelian
Title: President
ATTEST:

By: __________________________ By: ___________________________ Theresa Devoy, CMC Name: Suzy Samuelian
City Clerk Title: Corporate Secretary
APPROVED AS TO FORM:

By: __________________________
Arnold M. Alvarez-Glasman
City Attorney
Date: __________________________
Attachment No. 3
City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Theresa Devoy, City Clerk
SUBJECT: ADVISORY BODY APPOINTMENTS
Background:

With the exception of the Planning Commission (which is commensurate with the appointing Councilmember’s term) and five members of the Art in Public Places Commission (which is established in the Norwalk Municipal Code), Advisory Body terms are for two years following a City election. Advisory Body terms are from January 1, of odd years to December 31, of even years.

There are vacancies on several Advisory Bodies: Art in Public Places (4), Historical Heritage (3), Public Safety (1), Senior Citizens (1), and the Youth Commission (all 15). The Youth Commission does not have any members at this time. The age range for the Youth Commission is between 13 to 18 years of age. Each City Councilmember has three appointments.

Two of the vacancies on the Art in Public Places Committee are appointed based on Norwalk Municipal Code §15.44.060, and require consensus of the entire City Council. Those positions are: one at-large Community Representative and one Outside Authority with Expertise in Art.

Fiscal Impact:

N/A
Citizens Advised:

Citizens are notified of Advisory Body vacancies through posting of vacancy notices and the Advisory Body term list, both of which are posted on the City’s website and at City Hall.

City Council March 19, 2024
Advisory Body Appointments Page No. 2
8 1
0 Strategic Plan 2023 Implementation:

N/A
Recommended Action:

Staff recommends City Council make appointments to fill the vacancies on the various Advisory Bodies for two-year terms expiring on December 31, 2024.

Attachments:

Advisory Body List
COMMISSIONER TERMS As of 03/19/2024
C:\inetpub\wwwroot\multitenant\temp\Term Listing - 03-19-2024.pdf Page 1 “Vacancies “at-a-glance”

AYALA PEREZ RAMIREZ RIOS VALENCIA
Art in Public Places
Historical Heritage
Senior Citizens
Youth (3)
Historical Heritage
Youth (3)
Art in Public Places
Historical Heritage
Public Safety
Youth (3)
Youth (3) Youth (3)
Members of all City boards, commissions or committees shall be for at least six months prior to appointment, residents of the City of Norwalk, business owners in the City of Norwalk, or property owners in the City of Norwalk.

Commissioner Advisory Body Appointee Present Term
Ang, David Community Promotion Commission Valencia 2/20/24-12/31/24 Beacham, Sontue Community Promotion Commission Perez 12/5/23-12/31/24 Brammer, Lisa Community Promotion Commission Ayala 1/17/23-12/31/24 Leon, Armida Community Promotion Commission Ramirez 2/7/23-12/31/24 Sanchez Jr, Arturo Community Promotion Commission Rios 1/17/23-12/31/24 Vacant Historical Heritage Commission Ayala -12/31/24
Vacant Historical Heritage Commission Perez -12/31/24
Vacant Historical Heritage Commission Ramirez -12/31/24 Corona, Gina Historical Heritage Commission Perez 1/17/23-12/31/24 Greenidge, Marcelle Historical Heritage Commission Valencia 3/21/23-12/31/24 Hardy, Marlene Historical Heritage Commission Ayala 1/17/23-12/31/24 Hidalgo, Ericka Historical Heritage Commission Rios 2/7/23-12/31/24 Hernandez, Alex Historical Heritage Commission Ramirez 2/7/23-12/31/24 Pavon, Claudia Carolina Historical Heritage Commission Valencia 1/17/23-12/31/24 Scantlebury, Margaret Historical Heritage Commission Rios 8/1/23-12/31/24 Armendarez, Anthony Parks & Recreation Commission Rios 1/16/24-12/31/24 Berberabe, Francisco Parks & Recreation Commission Perez 1/17/23-12/31/24 Carbajal, Maria Parks & Recreation Commission Valencia 1/17/23-12/31/24 Garcia, Steve Parks & Recreation Commission Ramirez 2/7/23-12/31/24 Hernandez, Alejandra Parks & Recreation Commission Rios 1/17/23-12/31/24 Juan, Victor Parks & Recreation Commission Ayala 1/17/23-12/31/24 King, David Parks & Recreation Commission Perez 1/17/23-12/31/24 Martinez, Briana Parks & Recreation Commission Ayala 1/17/23-12/31/24 Napier, Monique Parks & Recreation Commission Ramirez 1/17/23-12/31/24 Valenzuela, Don Parks & Recreation Commission Valencia 11/7/23-12/31/24 Apodaca, Kimberly Planning Commission Perez 12/13/22-12/31/26 Barragan, Rosa Planning Commission Rios 4/7/20-12/31/24 Garcia, Gabe Planning Commission Valencia 4/7/20-12/31/24 Lopez, Linda Planning Commission Ayala 12/13/22-12/31/26 Navas, Luis Planning Commission Ramirez 4/21/20-12/31/24 Vacant Public Safety Commission Ramirez -12/31/24
Fernandez-Silva, Ray Public Safety Commission Ayala 1/17/23-12/31/24 Greenidge, Marcelle Public Safety Commission Valencia 4/18/12-12/31/24 Heard, Louis Public Safety Commission Perez 10/3/23-12/31/24 COMMISSIONER TERMS As of 03/19/2024
C:\inetpub\wwwroot\multitenant\temp\Term Listing - 03-19-2024.pdf Page 2 Commissioner Advisory Body Appointee Present Term
Hoskins, Patricia Public Safety Commission Valencia 1/17/23-12/31/24 Knieling, DiAnn Public Safety Commission Rios 1/17/23-12/31/24 LeGaspi, Richard Public Safety Commission Ayala 1/17/23-12/31/24 Peňa, Petra Public Safety Commission Ramirez 2/7/23-12/31/24 Rodriguez, Dr. Stephanie Public Safety Commission Perez 1/17/23-12/31/24 Rosoff, Michael Public Safety Commission Rios 1/17/23-12/31/24 Vacant Senior Citizens Commission Ayala -12/31/24
Contreras, Rachel Senior Citizens Commission Rios 1/17/23-12/31/24 Diosdado, Helen Senior Citizens Commission Valencia 1/17/23-12/31/24 Mesa, Martha Senior Citizens Commission Ramirez 1/17/23-12/31/24 Serrano, Esperanza Senior Citizens Commission Perez 1/17/23-12/31/24 Acosta, Scherise Social Services Commission Ramirez 1/17/23-12/31/24 Barth, Phyllis Social Services Commission Perez 1/17/23-12/31-24 Free, Espie Social Services Commission Valencia 7/5/23-12/31/24 Garcia, Andrea Social Services Commission Ramirez 9/19/23-12/31/24 Greenidge, Marcelle Social Services Commission Perez 3/21/23-12/31/24 LeGaspi, Richard Social Services Commission Valencia 1/17/23-12/31/24 Reyes-Castro, Elfega Arely Social Services Commission Ayala 1/17/23-12/31/24 Santos, Alondra Social Services Commission Rios 2/7/23-12/31/24 Stodola, Mary Social Services Commission Rios 1/17/23-12/31/24 Tasker, Angela Social Services Commission Ayala 1/17/23-12/31/24 Vacant Youth Commission Ayala -12/31/24
Vacant Youth Commission Ayala -12/31/24
Vacant Youth Commission Ayala -12/31/24
Vacant Youth Commission Perez -12/31/24
Vacant Youth Commission Perez -12/31/24
Vacant Youth Commission Perez -12/31/24
Vacant Youth Commission Ramirez -12/31/24
Vacant Youth Commission Ramirez -12/31/24
Vacant Youth Commission Ramirez -12/31/24
Vacant Youth Commission Rios -12/31/24
Vacant Youth Commission Rios -12/31/24
Vacant Youth Commission Rios -12/31/24
Vacant Youth Commission Valencia -12/31/24
Vacant Youth Commission Valencia -12/31/24
Vacant Youth Commission Valencia -12/31/24
Commissioner Advisory Body Appointed Present Term
Apodoca, Kim Art in Public Places Committee City Rep Appointed by Perez 1/17/23-12/31/24 LeGaspi, Natalie Art in Public Places Committee City Rep Appointed by Rios 1/17/23-12/31/24 Solis, Pilar Art in Public Places Committee City Rep Appointed by Valencia 12-5-23-12/31/24 Vacant Art in Public Places Committee City Rep Appointed by Ayala -12/31/24 Vacant Art in Public Places Committee City Rep Appointed by Ramirez -1231/24 Art in Public Places Advisory Committee
NMC §15.44.060 A: Designation
Vacant Art In Public Places Committee Outside Auth w/Expertise in Art Indefinite Vacant Art in Public Places Committee Community Rep Indefinite Stefenhagen, Gordon Art in Public Places Committee Bus./Community College Rep Indefinite Lopez, Linda Art in Public Places Committee Planning Rep 12/13/22-12/31/26 Juan, Victor Art in Public Places Committee P&R Appointee 1/17/23-12/31/24 City Council Agenda Report
March 19, 2024
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: John P. Ramirez, AICP, Director of Community Development Bethani Cardenas, Housing Manager
Rosio Medina, Senior Management Analyst
SUBJECT: PUBLIC HEARING - PROPOSED ACTIVITIES FOR FISCAL YEAR 2024/25

ANNUAL ACTION PLAN FOR THE COMMUNITY DEVELOPMENT BLOCK

GRANT AND HOME INVESTMENT PARTNERSHIPS PROGRAM
Background:

The Community Development Block Grant (CDBG) and HOME Investment Partnerships Program (HOME) are funded by the United States Department of Housing and Urban Development (HUD), and submittal of an Annual Action Plan (Plan) is required as part of the annual application process for funding. The Plan lists the specific activities that the City will undertake with the CDBG and HOME funds. The types of activities that the City may conduct are subject to federal rules and regulations, such as funding caps on program administration and social services, requirements for public-private partnerships, and compliance with National Objectives.

The purpose of this report is to give City Council an opportunity to review the proposed activities for the Fiscal Year (FY) 2024/25 Plan. After the public review period ends, new activities cannot be added to the Plan without triggering another 30-day public review period and a separate public hearing.

Use of Funds
HUD requires that CDBG and HOME funds be allocated to projects that meet the National Objectives of decent housing, a suitable living environment, and expanded economic opportunities. While HOME funds may only be used for housing related activities, CDBG funds may be used for a variety of community development activities, such as rehabilitation of housing and commercial buildings, infrastructure improvements, and certain services, such as counseling and job training. Funds may be used to directly benefit a household that meets the

City Council March 19, 2024
Proposed FY 2024/25 Annual Action Plan Page No. 2
8 0
9 income limitations, such as repair of a specific home, or used for an area benefit, where the improvement is located in a census tract with at least 51% of the households being considered low to moderate income. In addition to meeting these general requirements, activities must comply with the regulations found in Chapter 24, Parts 92 and 570 of the Code of Federal Regulations.

Programs established in the Annual Action Plan should be consistent with the goals and priorities described in the City’s Five-Year Consolidated Plan. The following priorities were identified in the City’s 2020-2025 Consolidated Plan (Consolidated Plan):
 Provide decent affordable housing
 Maintain and promote neighborhood preservation
 Support special needs programs and services
 Construct or upgrade public facilities and infrastructure  Attract and retain job generating businesses
At this time, the City does not know the final funding amounts for CDBG and HOME. The figures shown below and in the draft Annual Action Plan reflect HUD's current allocation. The figure for "Expected Amount Available for Remainder of Con Plan" anticipates level funding using the current year allocations and projecting those allocations over the remaining years covered by the Consolidated Plan. If there are further cuts to the City's allocation over the coming years, the City will adjust this figure accordingly and prepare the Annual Action Plans reflective of the funding reality. Therefore, the amounts shown in the tables below are estimates based on the City’s 2023 funding allocation and estimated program income. The proposed activities are consistent with the priorities identified in the Consolidated Plan.

Funding and Proposed Activities for the Annual Action Plan The City anticipates receiving approximately $1,622,410 in CDBG funds, which includes entitlement, program income, and carryover funds from prior years. The City anticipates receiving approximately $541,694 in HOME funds, which include entitlement, program income, and carryover funds for Fiscal Year 2023/24. The Consolidated Plan explains how the City will utilize these monies to improve community development needs, address affordable housing, and priorities for people experiencing homelessness. The Plan establishes strategies for the next program year and identifies specific projects and activities that will be undertaken with CDBG, and HOME funds received from HUD.

City Council March 19, 2024
Proposed FY 2024/25 Annual Action Plan Page No. 3
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9 The following table lists the proposed activities and expenditures for FY 2024/25:

PROJECTS/ACTIVITIES FUNDED BY CDBG CDBG
Program Administration – CDBG (20% cap) $195,482
Fair Housing – CDBG (20% cap) $13,000
Emergency Services – Social Services Center* $75,000
Social Services Agencies (TBD) $81,331
Economic Development Activities $480,000
Capital Improvement Project $777,597
Total $1,622,410
*CDBG funding for public service programs (15% cap of CDBG funds)

PROJECTS/ACTIVITIES FUNDED BY HOME HOME
CHDO Set-Aside – HOME (15% cap of HOME funds) $93,932
Program Administration – HOME (10% cap of HOME funds) $31,311 TBRA – Security Deposit Assistance $30,000
Affordable Housing Project $386,451
Total $541,694
Public Services/Social Services Agencies Fund Recommendations The City is allowed to allocate a maximum of 15% of its CDBG entitlement for public services related to activities, such as health services, substance abuse services, homeless services, employment services, crime prevention and other public services.

Public services funding has been distributed to various Social Service Agencies and the Emergency Assistance Program administered by the Social Services Department in previous years.

On November 20, 2023, the availability of CDBG funds was announced to 45 local non-profit agencies. Five (5) applications for CDBG funding were received by the deadline of December 18, 2023. On January 4, 2024 and February 8, 2024, the Social Services Commission reviewed and discussed the applications. After discussion and review, the Commission and Social Services staff are making the following recommendations for City Council consideration. The recommendations in the following table are based upon an estimated allocation of $156,331.

City Council March 19, 2024
Proposed FY 2024/25 Annual Action Plan Page No. 4
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9 Agency 23/24 Funding
Amount
Social Services
Commission
Recommendation
for FY 24/25
Est. $68,000
Social Services
Director/Staff
Recommendation
for FY 24/25
Est. $81,331*
LA CADA $18,276 $18,000 $20,000*
Jovenes $18,276 $14,000 $20,000*
Legal Aid $30,000 $22,000 $21,331*
Norwalk La Mirada Adult
School
$18,000 $14,000 $20,000*
Emergency Assistance
Program – Social
Services
$75,000 $75,000
The Whole Child $10,000
(General Fund)
$0 $0
Citizen Participation Plan
The Citizen Participation Plan outlines the City’s policies and procedures to encourage resident participation in the development of the City’s Consolidated Plan, Annual Action Plan, and Annual Reports. Staff proposes that the City Participation Plan be revised to allow the City to increase or decrease funding for any specific activity by no more than 20% of the activity funding without triggering a public hearing; City Council will conduct two (2) public hearing on the Consolidated Plan/Action Plan(s); the Social Services Commission and Staff will review and provide funding recommendations for public service agency funding, City Council will review recommendations from the Social Services Commission and/or provide final funding recommendations; and to publish the public notices on the Consolidated Plan/Action Plan(s) in Spanish.

Policy for funding changes
HUD requires that the City establish a methodology to adjust funding for activities and allocate excess program income and carry-over funds after the exact amounts are known. The above entitlement, program income, and carry-over amounts are estimates. As the final amounts are known, HOME and CDBG activity funding amounts will be adjusted in the following manner:
 HOME program administration will be adjusted up or down to equal 10% of the final entitlement amount plus 10% of estimated program income;  FY 2023/24 HOME carry over will be committed to an Affordable Housing Project;  HOME program income received in FY 2023/24 will be allocated to administration (up to 10%) and to an Affordable Housing Project;
 CHDO program will be reduced or increased according to the amount of funds remaining to be added or deducted from the overall HOME budget;
City Council March 19, 2024
Proposed FY 2024/25 Annual Action Plan Page No. 5
8 0
9  CDBG Program Administration will be adjusted up or down to equal 20% of the actual entitlement amount plus 20% of program income;
 The CDBG carryover amount will be revised at year-end to match the actual uncommitted balance remaining in the CDBG program;
 CDBG program income received during FY 2023/24 will be allocated to program administration (up to 20%). Remaining program income will be allocated to a Capital Improvement Project or Economic Development Activity.

Timeline
The draft FY 2024/25 CDBG and HOME Annual Action Plan will be made available for public review and comment for a period of 30-days starting March 25, 2024. After the 30 day public review period, the final Plan will be presented to City Council for adoption at a public hearing scheduled on or before May 7, 2024. At the public hearing, City Council may increase, reduce, or eliminate the funding allocated to any of the proposed activities listed above, but new activities cannot be added at that time without triggering another 30-day public review period and another public hearing. The final plan is due to HUD by May 15, 2024.

Fiscal Impact:

The CDBG and HOME programs are funded solely by the United States Department of Housing and Urban Development. Normally, there is no impact to the general fund.

Citizens Advised:

Notice of the Public Hearing was posted at the City’s official posting sites on March 1, 2024, and published in The Norwalk Patriot in accordance with State law on February 29, 2024.

The 2024/25 Annual Action Plan and Citizen Participation Plan will be made available at City Hall (Community Development Department), the Social Services Center and the Norwalk Regional Library from March 25, 2024 to April 25, 2024 for citizens to review and make comments.

Strategic Plan 2023 Implementation:

The recommended actions will further the City’s Strategic Plan Goal 2: Objective 1 Re-invest in existing and aging infrastructure and Objective 3: Improve living conditions for residents in greatest need; Goal 3: Objective 1 Create dynamic neighborhoods, Objective 2 Diversify and grow the economy, and Objective 3 build great public destinations.

Recommended Action:

Staff recommends City Council and the public provide input of the proposed Community Development Block Grant (CDBG) and HOME Investment Partnerships Program (HOME) funding activities for Fiscal Year 2024/25 Annual Action Plan.

City Council March 19, 2024
Proposed FY 2024/25 Annual Action Plan Page No. 6
8 0
9 Attachments:

1. Draft FY 2024/25 CDBG and HOME Annual Action Plan
https://filedrop.norwalkca.gov/s/eLejKAt2xTC9J8a

2. CDBG Census Tract Map

3. Citizen Participation Plan
Attachment No. 1
Community Development Block Grant (CDBG) &
HOME Investment Partnerships Program
DRAFT

ANNUAL ACTION PLAN
PROGRAM YEAR 2024-2025
(July 1, 2024 through June 30, 2025)
Public Review Period
March 25, 2024 – April 25, 2024
Community Development Department
Housing & Neighborhood Development
Annual Action Plan
2024
Annual Action Plan
2024
2 Executive Summary
AP-05 Executive Summary - 24 CFR 91.200(c), 91.220(b)

1. Introduction
The City of Norwalk is required to prepare and submit an Annual Action Plan (Action Plan) as an application to receive federal funds form the U.S. Department of Housing and Urban Development (HUD). The Fiscal Year (FY) 2024-2025 AAP represents the fifth year of the City’s 2020-2025 Consolidated Plan. The purpose of this Action Plan is to provide details on how funds will be allocated to specific programming with the expected outcomes.

For 2024-2025, the City of Norwalk is expected to receive approximately $1,622,410 in Community Development Block Grant (CDBG) funds and $541,694 in HOME Investment Partnerships Program (HOME) funds. The Community Development Department, specifically the Housing and Neighborhood Division, is the responsible agency who will prepare all HUD-required reports. This Action Plan will cover activities beginning July 1, 2024 and ending on June 30, 2025.

2. Summarize the objectives and outcomes identified in the Plan This could be a restatement of items, or a table listed elsewhere in the plan or a reference to another location. It may also contain any essential items from the housing and homeless needs assessment, the housing market analysis or the strategic plan.

Objectives and outcomes identified in the Action Plan reflect the goals and strategies established in the 2020-2025 Consolidated Plan (ConPlan). The ConPlan represent high priority needs for the City of Norwalk, which were determined through detailed data collection and analysis of affordable housing, homelessness, and non-housing community development as well as community meetings and stakeholder interviews. The City has identified the following ConPlan goals listed below:
• Provide decent affordable housing;
• Maintain and promote neighborhood preservation;
• Support special needs programs and services;
• Construct or upgrade public facilities and infrastructure; and • Attract and retain job generating businesses.

Annual Action Plan
2024
3 In short, the following findings illustrate how the City determined priority needs:
• Homeowners making between 30 to 80 percent area median income (AMI) was found to experience the greatest number of issues with severe housing problems. • 54 percent of households were considered to be cost burdened households, or households who spent more than 30 and 50 percent of their total income on housing costs.
• 35.5 percent of individuals who are 65 years of age or older were reported to have one or more disability.

The City will continue to utilize CDBG and HOME funds to provide services for Norwalk residents that reflect the priorities of the ConPlan to guide which activities serves the greater need of the area.

3. Evaluation of past performance
This is an evaluation of past performance that helped lead the grantee to choose its goals or projects.

The City of Norwalk prepares the Consolidated Annual Performance and Evaluation Report (CAPER) that outlines how objectives listed in the previous Action Plan were met. The City successfully implemented the FY 2023-2024 Annual Action Plan. The following lists a few of the City’s great accomplishments:
• Assisted 4 households through the Tenant-Based Rental Assistance (TBRA) Security Deposit Assistance.
• Rehabilitated 12 units.
• Served 20 individuals through the Emergency Assistance Program. • Provide 588 individuals with residential treatment and transitional housing with services for residents experiencing homelessness with substance abuse and behavioral health needs.
• Provided resources, such as shelter, food, counseling, and case management, to 38 unsheltered persons and victims of domestic violence.

The City recognizes and will continue to evaluate past performances to ensure the City and its subrecipients are implementing activities effectively. Despite the spread of an infectious disease, the City will continue to work with its partnerships to ensure gaps in services are addressed.

Annual Action Plan
2024
4 4. Summary of Citizen Participation Process and consultation process Summary from citizen participation section of plan.

Residents and serving organizations were encouraged to participate during the Annual Action Plan review process. Opportunities to comment included the ability to email public comments or mailing written comments.

The first public hearing in the Action Plan process will be held Tuesday, March 19, 2024 at 6:00 PM. This hearing informed Norwalk City Council of the Annual Action Plan and solicited public comments prior to the kickoff of the 30-day review period. A draft Action Plan is being made available for public review beginning March 25, 2024 and ending April 25, 2024. The Plan is also made available at the following physical and virtual locations:
• City of Norwalk, Community Development, Room #12, 12700 Norwalk Blvd., Norwalk, CA; • City of Norwalk, Social Services Center, 11929 Alondra Blvd., Norwalk, CA; • Norwalk Regional Library, 12350 Imperial Hwy., Norwalk, CA; and • www.norwalk.org/city-hall/departments/community-development/housing- neighborhood-development.

The second public hearing will be held on or before Tuesday, May 7, 2024 at 6:00 PM. This hearing will solicit public comments and request approval from Norwalk City Council to adopt the Action Plan.

In compliance with the Americans with Disabilities Act (ADA), the City will provide accessibility services and assisted hearing devices for both public hearings.

5. Summary of public comments
This could be a brief narrative summary or reference an attached document from the Citizen Participation section of the Con Plan.

All public comments received will be addressed and incorporated into the final Action Plan.

6. Summary of comments or views not accepted and the reasons for not accepting them TBD

7. Summary
The City of Norwalk ensured all citizens were provided reasonable notice and opportunity to comment during the Annual Action Plan as set forth in its Citizen Participation Plan. The CDBG Annual Action Plan
2024
5 and HOME programs were designed to address housing, non-housing, and community development needs for the low- and moderate-income population. Therefore, the City ensured to address all public comments received.

Annual Action Plan
2024
6 PR-05 Lead & Responsible Agencies – 91.200(b)

1. Agency/entity responsible for preparing/administering the Consolidated Plan Describe the agency/entity responsible for preparing the Consolidated Plan and those responsible for administration of each grant program and funding source.

Agency Role Name Department/Agency
CDBG Administrator NORWALK Community Development
HOME Administrator NORWALK Community Development
Table 1 – Responsible Agencies
Narrative (optional)
The Community Development Department is responsible for overseeing the administration of both the CDBG and HOME program.

Administration includes preparation of HUD-required reporting, implementation of HUD-funded programs, and review compliance of all subrecipients of HUD funds. Lastly, the Community Development Department also administers the Norwalk Housing Authority.

Consolidated Plan Public Contact Information
Bethani Cardenas, Housing Manager
Housing and Neighborhood Development Division
12700 Norwalk Blvd.

Norwalk, CA 90650
(562) 929-5951
[email protected]
Annual Action Plan
2024
7 AP-10 Consultation – 91.100, 91.200(b), 91.215(l)

1. Introduction
In preparation of the Annual Action Plan, the City consulted with public and private agencies, including local and regional based organizations, to understand the community’s needs and available resources. The City also met with several department representatives to provide information about the Action Plan and its processes. Lastly, City staff met with City Councilmembers to review the proposed Action Plan and gain insight of programs that would best serve their constituents. As illustrated in the Citizen Participation Plan, the City of Norwalk Provide a concise summary of the jurisdiction’s activities to enhance coordination between public and assisted housing providers and private and governmental health, mental health and service agencies (91.215(l))
The City of Norwalk will continue to enhance coordination between service providers and internal departments by working closely with Norwalk residents and funding public service agencies, such as Fair Housing Services. The Norwalk Housing Authority also administers the Housing Choice Voucher (Section 8) program, Emergency Voucher Program, and Mainstream Vouchers. Every year, residents are encouraged to contribute and participate in the Housing Authority’s One-Year Plan. By encouraging public participation and providing information on the availability of various programs, the City will continue to accurately access the direct needs of the community.

Describe coordination with the Continuum of Care and efforts to address the needs of homeless persons (particularly chronically homeless individuals and families, families with children, veterans, and unaccompanied youth) and persons at risk of homelessness.

The City of Norwalk is located in the County of Los Angeles and coordinates with the Los Angeles Homeless Services authority (LAHSA) Continuum of Care (CoC). The City is served by Service Planning area 7 (SPA 7). LAHSA provides essential data, such as the Point-In-Time Count, which can be used to calculate need for people experiencing homelessness.

The City is also participating in the County of Los Angeles’ initiative to combat homelessness and is working to identify ways the City can contribute to the County’s strategies identified in a Los Angeles County Homeless Initiative report dated February 2016. In addition, the City has been providing funds to Kingdom Causes Bellflower for Homeless Prevention and Rapid Rehousing services.

Annual Action Plan
2024
8 The City of Norwalk is a member of the Gateway Cities Council of Governments (COG), which is leading an effort to address homelessness within our region. By action of the Board of Directors, policy direction was given to seek funding and collaboration in developing a plan to advance individuals from homelessness to a stabilized and productive life. The Gateway Cities COG partnered with the County of Los Angeles in making the homeless initiative a reality.

CDBG funding is provided to the Social Services Department for an Emergency Assistance Program, which provides assistance with utility and rental arrears and temporary motel vouchers.

The program is open to low-income Norwalk resident in need of emergency assistance, but principally benefits families with children. HOME funding is provided to the Norwalk Housing Authority for TBRA – Security Deposit Assistance, which provides assistance to homeless and Section 8 applicants for security deposit assistance of new lease-ups to the Housing Choice Voucher Program. The City collaborates with Kingdom Causes to provide security deposit assistance to homeless individuals and families seeking permanent housing in Norwalk. This program is funded through the City’s Housing Successor Agency funds and administered by the Housing Authority.

Describe consultation with the Continuum(s) of Care that serves the jurisdiction's area in determining how to allocate ESG funds, develop performance standards for and evaluate outcomes of projects and activities assisted by ESG funds, and develop funding, policies and procedures for the operation and administration of HMIS The City does not receive ESG funds and does not submit any ESG-related reports to HUD.

However, the City continues to work closely with LAHSA to obtain Homeless Management Information System (HMIS) data for housing and services to individuals and families at-risk or currently experiencing homelessness. The City will continue to support the network of homeless service providers existing in and serving Norwalk.

2. Describe Agencies, groups, organizations and others who participated in the process and describe the jurisdiction’s consultations with housing, social service agencies and other entities
Annual Action Plan
2024
9 Table 2 – Agencies, groups, organizations who participated Agency/Group/Organization Norwalk La Mirada Unified School District Agency/Group/Organization Type Services-Education
What section of the Plan was addressed by Consultation? Homeless Needs - Families with children Homelessness Needs - Unaccompanied youth
1 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization PATH (People Assisting the Homeless) Agency/Group/Organization Type Housing
Services-homeless
What section of the Plan was addressed by Consultation? Homeless Needs - Chronically homeless Homelessness Needs - Veterans
Homelessness Strategy
2 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization San Antonio Gardens
Agency/Group/Organization Type Services - Housing
Services-Elderly Persons
What section of the Plan was addressed by Consultation? Housing Need Assessment 3 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Annual Action Plan
2024
10 Agency/Group/Organization Center Pointe Villas
Agency/Group/Organization Type Services - Housing
Services-Elderly Persons
What section of the Plan was addressed by Consultation? Housing Need Assessment 4 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Kingdom Causes Bellflower
Agency/Group/Organization Type Services-homeless
What section of the Plan was addressed by Consultation? Homeless Needs - Chronically homeless Homeless Needs - Families with children
Homelessness Needs - Veterans
Homelessness Needs - Unaccompanied youth
Homelessness Strategy
5 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Southern California Resource Services for Independent Living Agency/Group/Organization Type Services-Persons with Disabilities What section of the Plan was addressed by Consultation? Non-Homeless Special Needs 6 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Annual Action Plan
2024
11 Agency/Group/Organization Su Casa - Ending Domestic Violence Agency/Group/Organization Type Services-Victims of Domestic Violence What section of the Plan was addressed by Consultation? Non-Homeless Special Needs 7 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Con Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Fair Housing Foundation
Agency/Group/Organization Type Service-Fair Housing
What section of the Plan was addressed by Consultation? Housing Need Assessment Non-Homeless Special Needs
8 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization The Whole Child
Agency/Group/Organization Type Services-homeless
What section of the Plan was addressed by Consultation? Homeless Needs - Families with children 9 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization LOS ANGELES CENTERS FOR ALCOHOL & DRUG ABUSE10 Agency/Group/Organization Type Services - Housing
Services-homeless
Services-Health
Annual Action Plan
2024
12 What section of the Plan was addressed by Consultation? Homelessness Strategy Non-Homeless Special Needs
Briefly describe how the Agency/Group/Organization was
consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Homes for Life
Agency/Group/Organization Type Services - Housing
Services-homeless
What section of the Plan was addressed by Consultation? Homeless Needs - Chronically homeless 11 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization HOME OWNERSHIP FOR PERSONAL EMPOWERMENT (HOPE) Agency/Group/Organization Type Housing
Services-Persons with Disabilities
What section of the Plan was addressed by Consultation? Housing Need Assessment 12 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Partnership Housing Inc.

Agency/Group/Organization Type Housing
13 What section of the Plan was addressed by Consultation? Housing Need Assessment Market Analysis
Annual Action Plan
2024
13 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization Norwalk Housing Authority
Agency/Group/Organization Type PHA
What section of the Plan was addressed by Consultation? Housing Need Assessment Public Housing Needs
14 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

Agency/Group/Organization JOVENES, INC.

Agency/Group/Organization Type Services - Housing
Services-homeless
What section of the Plan was addressed by Consultation? Housing Need Assessment Homelessness Needs - Unaccompanied youth
15 Briefly describe how the Agency/Group/Organization was consulted. What are the anticipated outcomes of the
consultation or areas for improved coordination?
Agency was invited to participate in public hearings and 30-day review of the Plan. The anticipated outcome of the consultation is improved data and planning within the selected sections above.

The Community Development Department received the following applications for the NOFA of CDBG public services funding availability:
• Community Legal Aid SoCal
• L.A. CADA
• Norwalk La Mirada Unified School District Adult School Annual Action Plan
2024
14 • Jovenes, Inc.
• The Whole Child
Social Service Commissioners then ranked each application based on the experience of the agency, proposed services to be provided, and available grant funds. Activities were awarded the grant amount after complete review by the Social Service Commissioners and Director of Social Services to ensure the funded programs aligned with the needs of the community.

Identify any Agency Types not consulted and provide rationale for not consulting No public agencies were intentionally left out of the consultation process. Norwalk, to the best of its ability, was in contact with all known local organizations and agencies that are relevant to the CDBG and HOME activities.

Other local/regional/state/federal planning efforts considered when preparing the Plan Name of Plan Lead
Organization
How do the goals of your Strategic Plan overlap with the goals of each plan? Continuum of
Care LAHSA
The County of Los Angeles is a Continuum of Care applicant and conducts homeless counts, surveys of the homeless population, and strategic planning to end homelessness. Consistent with the goals of the CoC, the City of Norwalk's Strategic Plan will provide support to nonprofits that meet the social service needs of residents with an emphasis on homeless prevention and rapid rehousing Housing Element City of Norwalk
Based on the Regional Housing Needs Allocation (RHNA) set forth by the State of California, the Housing Element is the City's chief policy document for the development of affordable and market rate housing. Consistent with this policy document, the City will maintain and enhance the quality of existing residential neighborhoods and promote and encourage fair housing opportunities for all economic segments of the community, regardless of age, sex, ethnic background, physical condition, or family size.

Annual Action Plan
2024
15 Name of Plan Lead
Organization
How do the goals of your Strategic Plan overlap with the goals of each plan? Homelessness
Plan City of Norwalk
On April 10, 2018, the City Council adopted a Plan to Prevent and Combat Homelessness. The City's strategic plan includes utilization of CDBG public services for homeless and residents at risk of homelessness. The City released a Request for Proposal (RFP) for Preparation of a Plan to Reduce Homelessness. A Strategic Action Plan to Address Homelessness in the City of Norwalk was adopted on December 2023. The Strategic Action Plan identifies five goals.

1. Increase inventory of supportive housing.

2. Strengthen outreach efforts to provide a swift and targeted response.

3. Advance prevention programs to stop at –risk residents from falling into homelessness.

4. Improve data racking capabilities and report progress against performance measurements.

5. Drive better outcomes through communication efforts, legislative action, and funding optimization.

Table 3 – Other local / regional / federal planning efforts Annual Action Plan
2024
16 AP-12 Participation – 91.105, 91.200(c)

1. Summary of citizen participation process/Efforts made to broaden citizen participation Summarize citizen participation process and how it impacted goal-setting The City of Norwalk provided a detailed Citizen Participation Plan which outlined numerous opportunities residents and interested organizations could participation in the ConPlan and Action Plan process. In compliance with HUD regulation and the City’s Citizen Participation Plan, the City provided many opportunities for participation and public commenting throughout the Action Plan process.

The first public hearing was held before City Council on March 19, 2024. The draft Action Plan was made available from March 25, 2024 to April 25, 2024. The second public hearing to be held on May 7, 2024.

The City also published notice of the public hearings and the start of the 30-day public review and commenting period in its official newspaper, The Norwalk Patriot. The hearing was held at Norwalk City Hall Council Chambers but also allowed public comments through email, call-in, and written comments.

Annual Action Plan
2024
17 Citizen Participation Outreach
Sort Order Mode of Outreach Target of Outreach Summary of response/attendance
Summary of
comments received
Summary of comments
not accepted
and reasons
URL (If
applicable)
1 Newspaper Ad
Non-
targeted/broad
community
General Circulation
The Norwalk Patriot Not applicable Not applicable
2 Public Hearing
Non-
targeted/broad
community
TBD TBD Not applicable City Agenda
webpage
3 Newspaper Ad
Non-
targeted/broad
community
General circulation
The Norwalk Patriot Not applicable Not applicable
4 Newspaper Ad
Non-
targeted/broad
community
General Circulation
LA OPINION Not applicable Not applicable
5 Public Hearing
Non-
targeted/broad
community
TBD TBD Not applicable City Agenda
webpage
Table 4 – Citizen Participation Outreach
Annual Action Plan
2024
18 Expected Resources
AP-15 Expected Resources – 91.220(c)(1,2)
Introduction
The City is expected to receive an estimate of $1,622,410 in CDBG funds and $541,694 in HOME funds. However, like many participating jurisdictions, the City of Norwalk is expecting a great decrease from previous allocations form HUD due to the fluctuating federal and state resources made available. The City will adjust this figure accordingly and will prepare the Action Plan to reflect its funding reality. Program income and carryover monies from previous years will be allocated to Housing Rehabilitation, Affordable Housing, and/or Capital Improvement Projects.

Anticipated Resources
Expected Amount Available Year 1Program Source
of Funds
Uses of Funds
Annual
Allocation:
$
Program
Income:
$
Prior Year
Resources:
$
Total:
$
Expected
Amount
Available
Remainder
of ConPlan
$
Narrative Description
CDBG public -
federal
Acquisition
Admin and
Planning
Economic
Development
Housing
Public
Improvements
Public Services
$1,042,410 130,000 450,00 1,622,410 0
In Year 5, the City will receive an
estimated $1,622,410 in CDBG
Entitlement funds. Any unencumbered
funds from prior year(s) resources will
be allocated to capital improvement
projects or economic development
activity.

Annual Action Plan
2024
19 Expected Amount Available Year 1Program Source
of Funds
Uses of Funds
Annual
Allocation:
$
Program
Income:
$
Prior Year
Resources:
$
Total:
$
Expected
Amount
Available
Remainder
of ConPlan
$
Narrative Description
HOME public -
federal
Acquisition
Homebuyer
assistance
Homeowner
rehab
Multifamily
rental new
construction
Multifamily
rental rehab
New
construction for
ownership
TBRA
313,110 130,000 98,584 541,694 0
In Year 5, the City will receive an
estimated $541,694 in HOME
Entitlement Funds. Any unencumbered
funds from prior year(s) resources will
be allocated to an affordable housing
project.

Table 5 - Expected Resources – Priority Table
Explain how federal funds will leverage those additional resources (private, state and local funds), including a description of how matching requirements will be satisfied
Entitlement Funds
City is expected to receive an estimate of $1,622,410 in CDBG funds and $541,694 in HOME funds. The City does not receive ESG or HOPWA funds and does not report on these grants.

Annual Action Plan
2024
20 Housing Bond Funds
The City will allocate funds from the former Successor Redevelopment Agency – Housing Set-Aside for Homeless Prevention and Rapid Rehousing. The HOME matching requirement may be satisfied through the City’s Housing Bond funds, private developers, or City- owned land dedicated to affordable housing.

HOME-ARP Funds
The City submitted its HOME Investment Partnerships American Rescue Plan Program (HOME-ARP) Allocation Plan as an application to receive additional funding to reduce homelessness and increase housing stability throughout Norwalk. Norwalk secured $1,231,940 of HOME ARP funds to design, construct, and operate a permanent affordable housing development in the Norwalk Entertainment District with an experienced housing development organization. These funds will be allocated to support the development of affordable units specifically for veterans experiencing homelessness and individuals within 30 to 80 percent of the AMI. Mental health and homeless services will also be provided at the housing development site.

Annual Action Plan
2024
21 If appropriate, describe publically owned land or property located within the jurisdiction that may be used to address the needs identified in the plan Discussion
The City currently does not own land that could be used to address the needs identified in the ConPlan.

However, the City aims to leverage HOME-ARP funds to provide affordable units to veterans experiencing homelessness and individuals within 30 to 80 percent of the AMI.

Annual Action Plan
2024
22 Annual Goals and Objectives
AP-20 Annual Goals and Objectives
Goals Summary Information
Sort
Order
Goal Name Start
Year
End
Year
Category Geographic
Area
Needs Addressed Funding Goal Outcome Indicator
1 Increase affordable
housing
opportunities
2020 2025 Affordable
Housing
City Wide Provide decent
affordable housing
HOME:
$30,000 Tenant-based rental assistance /
Rapid Rehousing: 15 Households
Assisted
2 Preserve,
rehabilitate and
enhance existing
public infrastructure
2020 2025 Non-Housing
Community
Development
City Wide Construct or
upgrade public
facilities and
infrastructure
CDBG:
$777,597
Public Facility or Infrastructure
Activities other than
Low/Moderate Income Housing
Benefit
3 Provide vital support
services
2020 2025 Public Service City Wide Support special
needs programs
and services
CDBG:
$156,361
Public service activities other than
Low/Moderate Income Housing
Benefit: 425 Persons Assisted
4 Enhance economic
development
opportunities
2020 2025 Non-Housing
Community
Development
Qualified
Census
Tracts
Construct or
upgrade public
facilities and
infrastructure
CDBG:
$200,000
Facade improvement/business
building rehabilitation/business
retention/business outreach and
attraction: 2 Businesses
Annual Action Plan
2024
23 Sort
Order
Goal Name Start
Year
End
Year
Category Geographic
Area
Needs Addressed Funding Goal Outcome Indicator
5 Planning and grant
administration
2020 2025 Planning City Wide Provide decent
affordable housing
Maintain and
promote
neighborhood
preservation
Support special
needs programs
and services
Create public
awareness of fair
housing
CDBG:
$208,482
HOME:
$31,311
Other
Table 6 – Goals Summary
Goal Descriptions
Goal Name Increase affordable housing opportunities1
Goal
Description
Addresses the need to provide decent affordable housing.

Norwalk seeks to increase the affordable housing stock by supporting: the planning, design, and construction of new housing units; homeownership through new or existing home buyer and rental assistance programs; new multifamily rental unit construction; the building or converting existing buildings for homeless housing; housing construction vocational and skills training programs, CHDO agencies and project work, security deposit assistance and tenant-based rental assistance, and education and community outreach.

Annual Action Plan
2024
24 Goal Name Preserve, rehabilitate and enhance neighborhoods2 Goal
Description
Addresses need to maintain and promote Neighborhood Revitalization.

Norwalk supports enhancing existing housing stock by improving housing conditions, decreasing vacancy, and creating decent and livable homes, which will ultimately increase housing opportunities for low- and moderate-income and homeless families through the following types of activities: housing acquisition and/or rehabilitation; and homebuyer and rental assistance programs.

Goal Name Provide vital support services3
Goal
Description
Addresses the need to support special needs programs and services.

Norwalk will continue to support innovative services that address outstanding needs that provide a benefit to wide sectors of the community.

Goal Name Enhance economic development opportunities4
Goal
Description
Construct or upgrade public facilities and infrastructure.

Norwalk shall establish a stable, healthy, and balanced economic base, which is compatible with the community’s needs.

Norwalk shall promote businesses that provide a variety of goods and services and employment opportunities by assisting commercial property owners with business operations and expansion loan programs, façade improvement grant and loan programs, and workforce training and development programs.

Annual Action Plan
2024
25 Goal Name Planning and grant administration5
Goal
Description
Planning and Administration.

Norwalk will continue to provide planning and administration services required to manage and operate the City’s CDBG and HOME programs. Such funds will assist in managing community development, housing, and economic development programs. Funds will also be used for other planning initiatives such as strategies to further fair housing and infrastructure planning.

Annual Action Plan
2024
26 Projects
AP-35 Projects – 91.220(d)
Introduction
For FY 2024-2025, the City will use entitlement funds to address its priority housing and community activity needs by undertaking the following projects listed below. Previous year(s) resources and program income will be allocated towards economic development projects, affordable housing, and/or capital improvement projects.

Projects
# Project Name
1 Program Administration - CDBG
2 HOME - Program Administration
3 Fair Housing Services
4 Emergency Services Social Services Center
5 Community Legal Aid So Cal
6 Norwalk La Mirada Unified School District
7 Los Angeles Centers for Alcohol & Drug Abuse
8 Jovenes, Inc.
9 Capital Improvement Project- CDBG
10 Economic Development Activities
11 CHDO Set-Aside
12 TBRA Security Deposit Assistance
13 Affordable Housing Project
Table 7 - Project Information
Describe the reasons for allocation priorities and any obstacles to addressing underserved needs
The City allocated CDBG and HOME funds to benefit vulnerable populations as they are at higher risk of homelessness due to limited income and other crucial issues that require supportive services. These activities address the priority needs described in the ConPlan.

Annual Action Plan
2024
27 AP-38 Project Summary
Project Summary Information
Annual Action Plan
2024
28 Project Name Program Administration - CDBG
Target Area City Wide
Goals Supported Planning and administration
Needs Addressed Provide decent affordable housing
Maintain and promote neighborhood preservation
Support special needs programs and services
Funding CDBG: $195,482
Description Norwalk will continue to provide planning and administration services required to manage and operate the City’s CDBG program. Such funds will assist in managing community development, housing, and economic development programs. Funds will also be used for other planning initiatives such as strategies for affordable housing and infrastructure planning.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
Other
Location Description CDBG Program Administration is located at Norwalk City Hall, 12700 Norwalk Boulevard, Room 12, Norwalk, CA 90650
1 Planned Activities Program administrative costs of CDBG and Fair Housing operations.

Project Name Program Administration - HOME
Target Area City Wide
Goals Supported Planning and administration
Needs Addressed Support special needs programs and services Funding HOME: $31,311
Description Norwalk will continue to provide planning and administration services required to manage and operate the City's HOME program. Such funds will assist in managing housing initiatives, rehabilitation, and new affordable housing development.
2 Target Date 6/30/2025
Annual Action Plan
2024
29 Estimate the number
and type of families
that will benefit from
the proposed activities
Other
Location Description HOME Program Administration is located at Norwalk City Hall, 12700 Norwalk Boulevard, Room 12, Norwalk, CA 90650
Planned Activities Program administrative costs for HOME operations. Fair Housing program is listed separately but is funded out of CDBG program administration.

Project Name Fair Housing Services
Target Area City Wide
Goals Supported Planning and administration
Needs Addressed Create public awareness of fair housing Funding CDBG: $13,000
Description Funding for Fair Housing Services
Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
Approximately 100 residents
Location Description The Fair Housing Foundation is located at 3605 Long Beach Blvd., #302, Long Beach, CA provides Norwalk residents with fair housing services.
3 Planned Activities Fund the Fair Housing Foundation services for City of Norwalk to provide training, outreach, and legal services to ensure that all housing is available without discrimination.

Project Name Emergency Services Social Services Center
Target Area City Wide
Goals Supported Provide vital support services
Needs Addressed Support special needs programs and services Funding CDBG: $75,000
4 Description Provide rental assistance for homeless individuals and families to prevent eviction, for utility assistance, and for temporary lodging vouchers.

Annual Action Plan
2024
30 Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
25 low- to moderate- income households
Location Description Program will be located at the Social Services Center, 11929 Alondra Blvd. in Norwalk.

Planned Activities Provide homeless prevention services, such as utility assistance, emergency rental assistance and motel vouchers, for low- to moderate- income residents.

Project Name Community Legal Aid
Target Area City Wide
Goals Supported Provide vital support services
Needs Addressed Support special needs programs and services Funding CDBG: $21,331
Description Fund services and operations in connection with legal counseling & services to victims of domestic abuse and evictions of tenants.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
50 Location Description Legal aid office location 12501 Imperial Hwy, Norwalk 90650 5 Planned Activities Provide legal counseling at the Social Services Center and legal assistance to DV victims; tenant rights and debt collection legal assistance.

Project Name Norwalk La Mirada Adult School Job Training Target Area City Wide
Goals Supported Enhance economic development opportunities Needs Addressed Create job generating businesses and job training Funding CDBG: $20,000
6 Description Provide job training to assist residents with obtaining skills necessary to obtain jobs in fields that are in demand.

Annual Action Plan
2024
31 Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
Approximately 12 low to moderate income residents.

Location Description Training will be provided by the Norwalk-La Mirada Adult School at three campuses located at 12940 East Foster Road in Norwalk, 15920 Barbata Rd., in La Mirada or 13520 Adelfa Dr. in La Mirada.

Planned Activities Provide scholarships to low- and moderate- income residents participating in certificated occupational training through the Norwalk-La Mirada Adult School.

Project Name Los Angeles Centers for Alcohol and Drug Abuse Target Area City Wide
Goals Supported Provide vital support services
Needs Addressed Support special needs programs and services Funding CDBG: $20,000
Description Drug and alcohol addiction treatment.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
150 low-to-moderate income individuals.

Location Description Los Angeles Centers for Alcohol and Drug Abuse (LA-CADA) is located at 11015 Bloomfield Ave. in Santa Fe Springs.
7 Planned Activities Provide funding for outreach to Norwalk residents, coordination with homeless service providers, dedicated counselors to accept direct referrals, and provide residential substance abuse treatment.

Project Name Jovenes, Inc.

Target Area City Wide
Goals Supported Provide vital support services
Needs Addressed Support special needs programs and services Funding CDBG: $20,000
8 Description Funds services and operations in connection with transitional housing for homeless transitional age youth (18 to 24years old).

Annual Action Plan
2024
32 Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
15 homeless youth
Location Description Jovenes office location is 12106 Front St in Norwalk Planned Activities Provide financial assistance to Jovenes, Inc. to operate transitional housing with services for homeless transitional age youth (ages 18- 24).

Project Name Capital Improvement Project - CDBG
Target Area CDBG eligible Census tracts
Goals Supported Preserve, rehabilitate, and enhance existing public infrastructure Needs Addressed Construct or upgrade public facilities and infrastructure Funding CDBG: $777,597
Description Undertake street rehabilitation and improvements to sidewalks, curbs, gutters and ADA accessible ramps in CDBG eligible census tracts.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
Approximately 2,625 low to moderate income residents will benefit.

Location Description CDBG eligible census tracts
9 Planned Activities Street rehabilitation and improvements to sidewalks, curbs, gutters, and ADA accessible ramps.

Project Name Economic Development Activities
Target Area Qualified Census Tracts
Goals Supported Enhance economic development opportunities Needs Addressed Create job generating businesses and job training Funding CDBG: $200,000
10 Description Provide financial assistance to local businesses for expansion, building improvements, new employee salaries and or equipment creating more sustainable neighborhoods, business outreach and/or retention Annual Action Plan
2024
33 Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
One business to be assisted for building improvement and equipment.

Location Description Commercial areas within the City of Norwalk CDBG eligible census tracts.

Planned Activities Provide assistance to commercial property owners to make building improvements, business outreach and/or retention
Project Name CHDO Set-Aside
Target Area City Wide
Goals Supported Increase affordable housing opportunities Needs Addressed Provide decent affordable housing
Funding HOME: $46,966
Description Assistance to Community Housing Development Organization (CHDO) to provide affordable housing.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
To be determined
Location Description To be determined
11 Planned Activities Provide assistance to a CHDO to provide affordable housing.

Project Name TBRA Security Deposit Assistance
Target Area City Wide
Goals Supported Increase affordable housing opportunities Needs Addressed Provide decent affordable housing
Funding HOME: $30,000
Description Provide one-time grant to Section 8 voucher holders and the homeless to assist with security deposits.
12 Target Date 6/30/2025
Annual Action Plan
2024
34 Estimate the number
and type of families
that will benefit from
the proposed activities
15 very low-income households
Location Description Administrative services will be provided at the Housing Authority, 12700 Norwalk Boulevard, Room 12, Norwalk CA 90650
Planned Activities Provide grants for security deposits to new Section 8 voucher holders and homeless individuals.

Project Name Affordable Housing Project
Target Area Qualified Census Tracts
Goals Supported Increase affordable housing opportunities Needs Addressed Provide decent affordable housing
Funding HOME: $386,451
Description Provide financial assistance to a developer for development of affordable housing units.

Target Date 6/30/2025
Estimate the number
and type of families
that will benefit from
the proposed activities
To be determined
Location Description To be determined
13 Planned Activities Provide assistance to a developer for development of affordable housing project. The City may utilize additional HOME funds in order to complete a more substantial project or provide additional assistance for the HOME ARP project.

Annual Action Plan
2024
35 AP-50 Geographic Distribution – 91.220(f)
Description of the geographic areas of the entitlement (including areas of low-income and minority concentration) where assistance will be directed The City ensures to provide services funded through entitlement funds to be made available citywide to service Norwalk residents. However, for specific CDBG programs such as capital improvement and business incentive programs, assistance will be provided to census tracts tat qualify on an “area benefit” basis. As determined by HUD, an area benefit activity is one that benefits all residents of an area in which it is primarily residential and whereas 51 percent of the population is low- and moderate-income. The City utilized American Census Survey data to prepare a map that illustrates qualified census tracts and block groups that may qualify under area benefit.

Annual Action Plan
2024
36 Geographic Distribution
Target Area Percentage of Funds
City Wide 100
Table 8 - Geographic Distribution
Rationale for the priorities for allocating investments geographically The City will make CDBG and HOME funded activities available citywide. For example, social services, economic development, job training efforts, residential rehabilitation, and homeless prevention efforts will be taken as citywide initiatives.

For infrastructure, roads, and/or sidewalk improvements, the City will provide ensure qualified census tracts will be assisted.

Discussion
Overall, the City of Norwalk will make CDBG and HOME programs available citywide to continue providing services to the low- and moderate-income individuals and households. This direction and overall goals support the priorities established in the 2020-2025 Consolidated Plan and will greatly benefit Norwalk residents.

Annual Action Plan
2024
37 Affordable Housing
AP-55 Affordable Housing – 91.220(g)
Introduction
The AAP must specify goals for the number of homeless, non-homeless, and special needs households to be provided affordable housing within the program year. The AAP must also indicate the number of affordable housing units that will be provided by program type, including rental assistance, production of new units, rehabilitation of existing units, or acquisition of existing units. For the purpose of this section, the term “affordable housing” is defined in the HOME regulations at 24 CFR 92.252 for rental housing and 24 CFR 92.254 for homeownership.

One Year Goals for the Number of Households to be Supported Homeless 10
Non-Homeless 15
Special-Needs 0
Total 25
Table 9 - One Year Goals for Affordable Housing by Support Requirement One Year Goals for the Number of Households Supported Through Rental Assistance 15
The Production of New Units
Rehab of Existing Units
Acquisition of Existing Units 0
Total 15
Table 10 - One Year Goals for Affordable Housing by Support Type Discussion
There is a lack of decent affordable units across the board in the City of Norwalk, resulting in much of the housing stock being out of the affordable range. For low-income renters, access to decent affordable units is even more daunting. According to 2017-2021 ACS data, 60% of renters were cost burdened or paying more than 30% of their income on housing (census.gov). In 2023, Fair Market rents were considerably higher than HOME Rents.

Of the residents living below the poverty level, 65.9% are renters (census.gov). This data coupled with the City’s 2023 rental vacancy rate of (3.5%) points to the difficulty of accessing quality affordable units for lower income residents.

The lack of affordable housing in Norwalk’s housing market will be addressed in FY 2024/25 with several City initiatives including: Security Deposit Assistance Program, , Emergency Services Program, and through Annual Action Plan
2024
38 job training efforts to increase household incomes. TBRA, operated by the Norwalk Housing Authority, will provide $30,000 in HOME funding to assist Housing Choice voucher holders and the homeless with security deposit.

The City is actively engaging with developers for affordable housing projects. The City is collaborating with Primestor for affordable housing development on two sites:

1. The Walk - This proposed project includes the construction of mixed use development with residential, commercial, and open space uses on the location of the current City Hall Lawn and surface parking lot. Up to 350 residential units with associated amenities and up to 110,000 square feet of commercial uses will be development.

2. Firestone and Clarkdale - This proposed project is bounded by the Firestone Blvd., Clarkdale Ave., Front St., and San Antonio Dr. The project proposes a residential unit development with approximately 76-units. The building will be comprised of studios, 1-bedrooms, and 2-bedrooms. The project is targeting a 2024 ground-breaking. The proposed development will be an important project in helping supply new housing needs within the area and help in the revitalization of the Front Street corridor.

Annual Action Plan
2024
39 AP-60 Public Housing – 91.220(h)
Introduction
The Norwalk Housing Authority administers the Housing Choice Voucher Program, Mainstream Vouchers, Emergency Housing Vouchers and the FSS Program. The Authority allocates 712 Housing Choice Vouchers, 15 Mainstream Vouchers, 46 Emergency Housing Vouchers, and 4 FSS slots. The Authority does not have any public housing units. The Authority's goals are to maximize voucher utilization, maintain "high performer" status, promote economic self-sufficiency, apply for new rental vouchers, if available, and undertake affirmative measures to provide a suitable living environment for families living in assisted housing regardless of race, color, religion, national origin, sex, familial status, and disability.

Like many cities in the county, homelessness continues to be a prominent issue for the city of Norwalk.

According to the Los Angeles Homeless Services Authority (LAHSA), 75,518 individuals were experiencing homelessness in Los Angeles County in 2023. According to LAHSA there were approximately 161 homeless individuals in the City of Norwalk in 2023 (-LAHSA conducted their most recent count in January 2024).

This data represents a decrease from the prior year, however, homelessness and the attendant problems of mental illness and substance abuse are continue to be prominent issues across the city.

Los Angeles County resources to assist the homeless, including treatment for mental illness and addiction, as well as food, clothing and other day-to-day needs are stretched thin. Crime, unhealthy accommodations, panhandling, and other problems are constants. These are dealt with by Norwalk’s Department of Public Safety (DPS) and Department of Social Services (DSS), the Los Angeles County Sheriff’s Department (LASD), and the Los Angeles County Department of Mental Health (LADMH). In addition, non-profit organizations assist with services and outreach (e.g., the National Alliance on Mental Illness or NAMI).

Norwalk has bifurcated its approach to overall safety by contracting with the Los Angeles County Sheriff’s Department (LASD) and by establishing a civilian-based Department of Public Safety. LASD responds to calls for service through its Norwalk Station. LASD responds to calls for service that involve potential felony-related activity (disturbances, shootings, etc.), traffic, or special assignments (narcotics and vice).

Norwalk’s Department of Public Safety is responsible for quality-of-life issues, enforcing municipal codes, assisting at traffic accidents, enforcing parking restrictions, administering to the homeless, overseeing emergency management concerns, and other public safety matters.

Actions planned during the next year to address the needs to public housing The Authority does not have public housing. However, due to the limited supply of rental housing in Norwalk, the HOME program will be providing security deposit assistance to new Housing Choice Voucher Annual Action Plan
2024
40 holders to help voucher holders be more successful in securing rental housing.

Actions to encourage public housing residents to become more involved in management and participate in homeownership
The Authority does not own or maintain public housing at this time. However, the Authority encourages homeownership among its voucher program recipients through its Family Self-Sufficiency Program.

If the PHA is designated as troubled, describe the manner in which financial assistance will be provided or other assistance
The Authority is not designated as troubled. The Authority has received a standard performance designation by HUD.

Discussion
See above.

Annual Action Plan
2024
41 AP-65 Homeless and Other Special Needs Activities – 91.220(i) Introduction
This section describes the City’s one-year goals and the specific action steps it will undertake in the program year to carry out the homeless strategy outlined in SP-60 Homelessness Strategy. It will also describe the jurisdiction’s one-year goals and specify the activities it will undertake to serve the housing and supportive service needs of non-homeless populations who require supportive housing.

Describe the jurisdictions one-year goals and actions for reducing and ending homelessness including
Reaching out to homeless persons (especially unsheltered persons) and assessing their individual needs
On December 2023, the City of Norwalk adopted a new Strategic Action Plan to Address Homelessness in the City of Norwalk. The City of Norwalk aspires to provide housing and supportive services to the 150+ people currently experiencing homelessness in Norwalk, and codify processes to better address homelessness in the future. The city’s mission is to treat everyone with dignity and compassion. The Strategic Plan serves as the City’s comprehensive roadmap, outlining how the City intends to allocate and advocate for resources to ensure that experiences of homelessness are rare, brief and nonrecurring by seeking necessary resources from the county, state and within our community. The City had been making tremendous progress addressing homelessness before the pandemic. The number of people experiencing homelessness had declined by nearly half from 2017 to 2020, due to the Plan to Prevent and Combat Homelessness adopted by the City in 2018. The plan led to the creation of the Homeless Operation Prevention and Engagement (HOPE) team. The HOPE team, with other city social services and Community Development teams, non-profit organizations, and community groups yielded significant results: nearly 50% reduction in the number of people experiencing homelessness (down to 168 from 317) between 2017 and 2020. A significant setback occurred during the COVID pandemic. There was a surge in the homelessness count due to the termination of the emergency shelter program, Project RoomKey.

However, as the most recent Point-in Time count held in January 2023 the number of individuals experiencing homelessness in Norwalk was slightly lower than the pre-pandemic level. The City of Norwalk’s new Strategic Plan is reinforced by several guiding principles: to respond with urgency; maintain open channels of communication; foster cross-sector collaboration; adopt and promote best practices; and data driven decision-making. These principles will direct the 5 specific goals identified in the Plan:

1. Increase inventory of supportive housing.

2. Strengthen outreach efforts to provide a swift and targeted response.

3. Advance prevention programs to stop at –risk residents from falling into homelessness.

4. Improve data racking capabilities and report progress against performance measurements.

5. Drive better outcomes through communication efforts, legislative action, and funding Annual Action Plan
2024
42 optimization.

Each person experiencing homelessness will be assessed to identify their level of need to provide effective resources to assist them with appropriate treatment services, and housing including transitional shelter, residential treatment for the most vulnerable, to permanent supportive housing.

During the Program Year, the City plans to coordinate outreach with LAHSA, Los Angeles Drug and Alcohol, People Assisting the Homeless (PATH), Jovenes Inc., and The Whole Child. Coordination with such entities promotes communication about where homeless encampments are forming and progress the teams have made in assessing homeless individuals. The City uses the Los Angeles County Homeless Portal to refer homeless residents to the LAHSA outreach team.

The City will continue to support programs and strategies, which addresses the Priority Needs of Homeless Persons and Families in the following ways:

Provide CDBG funding to support programs and services for the homeless and those in need of housing assistance through its CDBG Public Service Funding, including the Emergency Assistance Program Use HOME funds to assist homeless individuals and families with security deposits.

Provide other funds to support homeless prevention and rapid rehousing services offered by The Whole Child and Kingdom Causes Bellflower.

The City will support the Homeless Operation Prevention and Engagement (HOPE) team. The HOPE team consists of two Public Safety Office II (PSO II) - one full time/ one part time, two Public Safety Officers I (PSO I)- one full time/one part time, two maintenance worker III (full time), two maintenance worker I (full time), and a code compliance staff/ commercial inspector that works with the team. The HOPE team has two teams that operate Monday- Friday from 5:00 AM to 2:00 PM and a night and weekend team that works Wednesday- Sunday from 12:30 PM- 8:30 PM. HOPE conducts outreach educates the homeless on available services, addresses resident and business concerns, conducts clean-ups of encampments and assists in enforcement of violations such as trespassing and public intoxication. LASD communicates with the HOPE team regarding those who are involved in felony-related activity or those whom LASD encounters outside of HOPE’s hours of operation. HOPE uses this approach to identify key areas of need and provide useful information to social services regarding homeless individuals in Norwalk.

The Housing Authority has a contract with the County of Los Angeles to receive Homeless Incentive Program (HIP) funds through Measure H. These funds help individuals experiencing homelessness who have received an HCV voucher through the Authority with security deposits, utility deposits and furniture.

Addressing the emergency shelter and transitional housing needs of homeless persons The City will continue to support the following emergency shelter and transitional housing needs of Annual Action Plan
2024
43 homeless persons through The City of Norwalk Social Services Department (SSD) and agencies funded under Public Services:

The SSD offers public assistance programs and services designed to assist homeless and low- income Norwalk residents and those in need of transitional services, emergency shelter or food. The SSD provides motel vouchers for up to three (3) nights, depending on the circumstance, for emergency lodging for persons in need of temporary shelter. Client must be working homeless provider agency or plan in place.

Los Angeles Centers for Alcohol and Drug Abuse (LA-CADA) provides residential treatment and transitional housing with services for homeless residents with substance abuse and behavioral health needs. CDBG funds will be used to increase substance abuse treatment outreach and coordination with the homeless outreach team.

Jovenes, Inc. provides transitional age youth between 18-24 years old experiencing homelessness with short-term temporary housing while they work on long term permanent housing goals. They assist youth with long-term housing placement, enrollment in benefits, and employment/mental health counseling.