Attachment No. 3 - User and Regulatory Fee Study — Norwalk City Council, March 4, 2025

CITY OF

USER AND REGULATORY FEE STUDY
FEBRUARY 20 25
ATTACHMENT 3

CONTENTS

REPORTING

1 TRANSMITTAL
2 EXECUTIV E SUMMAR Y
5 PROJECT ORIENTA TIO N
9 IMPLEMENTA TION

APPENDI CE S

I FEE CO MPAR ISON

II COST OF S ERVICE ANALYSIS

February 2025

Attention: Jana Stuard, Finance Director
12700 Norwalk Boulevard
Norwalk, California 90650

Dear Ms. Stuard:

ClearSource Financial Consulting submits the following report describing the findings of our preparation of a User and Regulatory Fee Study for the City of Norwalk.

Please refer to the Executive Summary for the key findings of the analysis. The balance of the report and its appendices provide the necessary documentation to support those outcomes.

Thank you for the opportunity to serve the City on this topic. We are happy to continue discussion on this study as the need arises or consult with you on additional topics.

Sincerely,

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 2

EXECUTIVE SUMMARY

STUDY OVERVIEW
The City of Norwalk has completed a User and Regulatory Fee Study. California cities regularly conduct these studies to justify fee amounts imposed and to optimize the overall portfolio of revenues available to the municipality to fund its services.

Industry practice and fiscal conditions in the state have led most cities to link cost recovery for services of individual action, cause, or benefit to that same individual through user fee revenue, relieving the agency’s general revenues as much as possible for use toward services of broader community benefit.

USER AND REGULATORY FEES
Cities derive annual revenue from a number of sources. These include, but are not limited to, property taxes, sales taxes, license fees, franchise fees, fines, rents, and user and regulatory fees. User and regulatory fees are intended to cover all, or a portion of, the costs incurred by the City for providing fee -related services an d ac tivities that are not otherwise provided to those not paying th e fee .

California law provides guidance regarding the amounts the City may charge for fee-related services and activities. Specifically, in order to avoid being considered taxes, the fees ch arged shall not exceed th e estim ated reasonable c ost of providing th e services , activities, or materials for which fees are charged.

At its conclusion, this study proposes for City Council review and consideration at public hearing a new Schedule of User Fees an d Charges for application in Fiscal Year 2025-2026 and continued update in subsequent years.

COST RECOVERY POLICY AND PRACTICE
Recovering the costs of providing fee-related services directly influences the City’s fiscal health and increases the City’s ability to meet the service level expectations of fee payers.

The services for which the City imposes a user or regulatory fee typically derive from an individual person or entity’s action, request, or behavior. Therefore, except in cases where there is an overwhelming public benefit generated by the City’s involveme nt in the individual action, a fee for servic e en sures that th e individual bears m ost, if not all, of the cost incurred by the City to provide that servic e . When a fee targets “100% or full cost recovery,” the individual is bearing the entirety of the cost. When a fee targets less than full cost recovery, another City revenue source – in most cases, the General Fund – subsidizes the individualized activity.

Generally, fees for service are targeted to full cost rec overy, inclusive of operating, direct, indirec t, and c apital costs, exc ept in cases wh ere the City Counc il cites a public interest in lower fees . The City may also be influenced by market conditions, comparing to municipalities of similar size and service profile.

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 3

EXECUTIVE SUMMARY

FINDINGS AND PROPOSED ACTION
During the course of study, information and analysis was generated and is discussed substantively throughout this report and its technical appendices. However, summarized in the following table by broad fee category and highlighted in the subsequent findings statements, are outcomes and proposals of particular interest to City leaders and policymakers.

PRIMARY OUTCOMES
 BUILDIN G F EES
• Building plan review, permit processing and field inspection fees have been restructured to enhance the correlation between services provided and fees collected. The proposed fee methodology scales to allow for lower fees for less complex projects and higher fees for more complex projects.
• Establish fixed, consolidated fees for the City’s most common minor permits. This will allow applicants to easily estimate permit fees and allow staff to efficiently administer the fee calculation and collection process.
• Full cost recovery is targeted from proposed fees.

 PLANNING F EES
• Due to the nature of development within California, many projects take a significant amount of resources over a multi-month and potentially multi-year timeframe, depending on project complexity and magnitude.
• Full cost recovery is targeted from most proposed fees due to the regulatory nature of the fees and the high level of direct benefit resulting from construction activities including enjoyment of property enhancements, increased property values, and the des ire to avoid having other residents and businesses subsidize an individual's private construction activities.
• Current cost recovery varies widely depending on the fee examined (10% - 90%).

 ENGINEERIN G F EES
• Engineering and encroachment permit fees are collected to recover the costs associated with improvement plan review, permitting, and construction inspection along with review and inspection of work conducted within the City right-of-way. • Full cost recovery is targeted from proposed fees.

 RECREATION AND SOCIAL SER VICES F EES
• Minor, inflationary, adjustments are proposed for recreation and social services fees. The City’s costs of providing recreation and social services will continue to be largely supported by the City’s General Fund.
• Staff have proposed restructuring reserved facility use fees to allow for differing rental rates for the following user groups: residential; non-residential; non-profit; commercial.

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 4

EXECUTIVE SUMMARY

FEE COMPARISON
Similar fees are collected by communities throughout the region and the State. The proposed fee amounts do not exceed the City’s cost of service and will remain within the range of amounts charged by other jurisdictions in the area. Regional fee comparison information is included in Appendix I of this report.

FISCAL IMPACT
The anticipated General Fund fiscal impact of the proposed fee changes is approximately $1,410,000 in additional cost recovery for fee-related services.

Please continue to the following technical report and appendi ces for further discussion of this User and Regulatory Fee Study.

Current Fees Proposed Fees
Description
Annual Cost of
Service
Annual Fee
Revenue
General Fund
Subsidy
Overall Current
Cost Recovery
Annual Fee
Revenue
New Revenue to
General Fund
Targeted Cost
Recovery
Building $2,631,000 $1,652,000 $979,000 63% $2,631,000 $979,000 100% Engineering $687,000 $231,000 $456,000 34% $439,000 $208,000 64% Planning $768,000 $223,000 $545,000 29% $446,000 $223,000 58% Total $4,086,000 $2,106,000 $1,980,000 52% $3,516,000 $1,410,000 86% CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 5

PROJECT ORIENTATION

SCOPE OF STUDY
The City of Norwalk has completed a User an d Regulatory F ee Study , which represents an external review of prevailing practices and development of a new Schedule of Fees an d Ch arges .

ClearSource Financial Consulting has prepared this analysis using FY 202 4/25 organizational information and will be available to answer questions as the City proceeds in implementing findings as it chooses.

Key tasks expected by the City from this study included the following:
 Review eligible fee -related services Citywide to establish the reasonable relationship between current fees for service and the underlying costs of service.  Calculate the full cost of service, including estimated Citywide overhead costs.  Recommend fees to be charged for each service.
 Recommend cost recovery strategies and best practices in setting fees, while considering the complexities and demands of responsible programs or departments.  Identify underlying billable rates for cost recovery opportunities and as the basis for user fees.

DIRECT SERVICES UNDER REVIEW

FEE CATEGORIES
 City Clerk/Administrative – Services include but are not limited to, document reproduction, and passport services.
 Building – Services include , but are not limited to, Building plan review, permitting, and inspection for construction and sub-trades.
 Planning – Services include, but are not limited to, entitlement review, and review for project compliance with the City’s Zoning Code.
 Engineering – Services include , but are not limited to, Including and development plan review and inspection, and encroachment permitting.
 Finance – Services include , but are not limited to, business regulation permits and dog licenses.
 Police – Services include, but are not limited to, code enforcement, public safety fees and fines.
 Recreation and Social Services Fees – Services include , but are not limited to, adult and youth sports, day camps, special events, preschool, aquatics, and facility rentals.

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 6

PROJECT ORIENTATION

REASON FOR STUDY
Cities derive annual revenue from a number of sources. These include, but are not limited to, property taxes, sales taxes, franchise fees, fines, rents, and user and regulatory fees. User and regulatory fees are intended to cover all, or a portion of, the costs incurred by a City for providing fee-related services and activities that are not otherwise provided to those not paying the fee.

California cities regularly conduct fee studies to justify fee amounts imposed and to optimize the overall body of revenues available to the municipality to fund its services. Widespread industry practice and fiscal conditions in the state have led most cities to link cost recovery for services of individual action, cause, or benefit to that individual through user fee revenue, relieving the agency’s general revenues for services of broader community benefit.

PREVAILING GUIDANCE
The objectives of this study, the methodology used to complete the study, and the formulation of outcomes and recommendations for future consideration were significantly influenced by Article 13C of the California Constitution and Section 66014 of the California Government Code.

Article 13C states that the local government bears the burden of proving by a preponderance of the evidence that a levy, charge, or other exaction is not a tax, that the amount is no more than necessary to cover the reasonable costs of the governmental activity, and that the manner in which those costs are allocated to a payer bear a fair or reasonable relationship to the payer’s burdens on, or benefits received from, the governmental activity. Additionally, Article 13C identifies the following as items that are not defined as taxes:
 A charge imposed for a specific benefit conferred or privilege granted directly to the payer that is not provided to those not charged, and which does not exceed the reasonable costs to the local government of conferring the benefit or granting the privilege.  A charge imposed for a specific government service or product provided directly to the payer that is not provided to those not charged, and which does not exceed the reasonable costs to the local government of providing the service or product.  A charge imposed for the reasonable regulatory costs to a local government for issuing licenses and permits, performing investigations, inspections, and audits, enforcing agricultural marketing orders, and the administrative enforcement and adjudication th ereof.  A charge imposed for entrance to or use of local government property, or the purchase, rental, or lease of local government property.
 A fine, penalty, or other monetary charge imposed by the judicial branch of government or a local government, as a result of a violation of law.
 A charge imposed as a condition of property development.  Assessments and property-related fees imposed in accordance with the provisions of Article XIII D.

Section 66014(a) of the California Government Code includes the following, “Notwithstanding any other provision of law, when a local agency charges fees for zoning variances; zoning changes; use permits; building inspections; building permits; …the process ing of maps under the provisions of the CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 7

PROJECT ORIENTATION
Subdivision Map Act…; or planning services…; those fees may not exceed the estimated reasonable cost of providing the service for which the fee is charged, unless a question regarding the amount of the fee charged in excess of the estimated reasonable cost of providing the services or materials is submitted to, and approved by, a popular vote of two-thirds of those electors voting on the issue.

The outcomes and recommendations of the study are intended to comply with applicable federal, state, and local laws including providing confirmation that the proposed fees (“charges”) recommended as a result of this study are not taxes as defined in Articl e 13C of the California Constitution and that the proposed fees are no more than necessary to the cover the reasonable costs of the City’s activities and services addressed in the fees. Additionally, this report is intended to show that the manner in whic h the costs are allocated to a payer bear a fair and reasonable relationship to the payer’s burdens on, or benefits received from the activities and services provided by the City.

METHODOLOGY AND DATA SOURCES
This study calculated the estimated reasonable cost of providing various fee -related services across the City organization. Generally, the estimated reasonable cost of providing the fee-related services and activities examined in this study can be calculated as the product of the composite fully-burdened hourly labor rate of the division responsible for providin g services and the estimated labor time required to process a typical request for service.

The composite fully-burdened hourly rates calculated in this study are based on the estimated annual hours spent providing fee related services, and estimated labor, services and supplies, and Citywide overhead expenditures, sourced as follows:
 Labor expenditures for in -house personnel were based on budgeted salary and benefits expenditures.
 Contract service personnel and other services and supplies related costs were based on Fiscal Year 2024/25 adopted budgets and anticipated costs.  Citywide overhead cost allocations were developed to assign a reasonable share of central service support to the City’s direct service units.
 Estimated labor time spent providing fee related services were developed based on interviews with City staff and are in-line with typical direct service ratios experienced by the consultant via studies of similar municipalities throughout California. Commonly used industry data also aided in the development of time estimates and proposed fee structures.

Once cost of service levels are identified, the City may use this information to inform targeted cost recovery from fees. Fees set at the cost of service target full cost recovery. Fees set at any amount less than the cost of service target less than full cost recovery.

An illustration of the methods used in this analysis is shown in Exhibit 1.

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 8

PROJECT ORIENTATION
EXHIBIT 1 | STEPS IN ANALYZIN G COSTS OF SERVICE AND USER FEES

CLE A RS OU RCE RE PORT T O T H E CI T Y OF N O RW A LK | 9

IMPLEMENTATION

CONSIDERATIONS FOR IMPLEMENTATION
If the City decides to adopt or otherwise utilize outcomes generated through this study, it should:

 Update Systems for Fee Outcom es - Ensure that City staff begin using updated fees and associated outcomes once the updated schedule of fees becomes effective. Values should be included in all official fee schedules used throughout the City (e.g., departmental pamphlets, counter schedules, and online information). Additionally, ensure collections processes are updated, which may include coding in billing systems and training for personnel who handle fees directly with the public.
 Actively M onitor th e Use of F ees - In order to recover accurate and eligible amounts expected, the City should be diligent about tracking time to projects for time and materials billings and ensuring fees are applied in the correct amount and using the correct and intended basis for fixed fee billings.
 Monitor F eedback and Perm it Statistics - Monitor permit and application volume and applicant feedback to determine if fee modifications are resulting in any unanticipated changes in project frequency and to increase the level of detail available for revenue forecasting.
 Annually R eview an d Adjust F ee Values - In order to generally maintain pace with regional cost inflation and/or the City's salary cost inflation, the City should adjust its fees on an annual basis. A commonly used, reasonable inflation index is the annual change in the all-urban Consumer Price Index (CPI) representative of the region.  Periodic ally Perform Comprehen sive An alysis - A comprehensive fee study should be conducted periodically (e.g., every three to five years) to ensure fee levels remain at or below legal limits and are consistent with evolving service practices and local conditions.

APPENDIX I

FEE COMPARISON

Similar fees are collected by communities throughout the region and the State. The proposed fee amounts do not exceed the City’s cost of service and are in -range of amounts charged by other jurisdictions.

In order to provide the City Council with additional information as it considers potential adjustments to fees, current and proposed fees were compared to amounts collected by other agencies.

The City of Norwalk, consistent with other cities throughout the State, has an existing fee schedule that contemplates hundreds of potential unique requests for service. This can result in thousands of fee scenarios when comparing among multiple agencies. Consequently, an exhaustive comparison of the hundreds, and potentially thousands of scenarios is unrealistic. Instead, comparison information for several targeted fee categories (e.g., high volume categories, fee categories of particular interest to community, etc.) are provided in order to provide City Council with a reasonable sense of changes expected.

For Norwalk, depending on the fee examined, outcomes will show that new fees may range from lower, to mid, to upper end of regional fee spectrum depending on the service provided. This is common among municipalities due to differing levels of service and review included among various fee categories. Amounts shown are intended for illustrative purposes only and are intended to serve as estimates rather than exact amounts. Exact amounts will vary based on project specifications.

$899
$958
$1,230
$1,348
$1,348
$1,348
$1,378
$1,551
$1,590
$0 $200 $400 $600 $800 $1,000 $1,200 $1,400 $1,600 $1,800

SIGNAL HILL

NORWALK - CURRENT

NORWALK - PROPOSED

CERRITOS

INDUSTRY

LOS ANGELES COUNTY
DOWNEY

LA MIRADA

LAKEWOOD
Building Permit and PC Fee - $25,000 Project

APPENDIX B

$1,634
$1,798
$2,109
$2,281
$2,281
$2,281
$2,475
$2,623
$2,742
$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000

NORWALK - CURRENT

SIGNAL HILL

NORWALK - PROPOSED

CERRITOS

INDUSTRY

LOS ANGELES COUNTY
DOWNEY

LA MIRADA

LAKEWOOD
Building Permit and PC Fee - $50,000 Project
$2,572
$2,997
$3,515
$3,708
$3,708
$3,708
$3,765
$4,262
$4,373
$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 $5,000

NORWALK - CURRENT

SIGNAL HILL

NORWALK - PROPOSED

CERRITOS

INDUSTRY

LOS ANGELES COUNTY
DOWNEY

LA MIRADA

LAKEWOOD
Building Permit and PC Fee - $100,000 Project

APPENDIX B

$8,675
$9,590
$10,545
$10,934
$11,391
$11,391
$11,391
$13,089
$13,429
$0 $2,000 $4,000 $6,000 $8,000 $10,000 $12,000 $14,000 $16,000

NORWALK - CURRENT

SIGNAL HILL

NORWALK - PROPOSED
DOWNEY

CERRITOS

INDUSTRY

LOS ANGELES COUNTY

LA MIRADA

LAKEWOOD
Building Permit and PC Fee - $500,000 Project
$14,249
$14,386
$18,963
$19,684
$21,002
$21,002
$21,002
$24,134
$24,759
$0 $5,000 $10,000 $15,000 $20,000 $25,000 $30,000

NORWALK - CURRENT

SIGNAL HILL
DOWNEY

NORWALK - PROPOSED

CERRITOS

INDUSTRY

LOS ANGELES COUNTY

LA MIRADA

LAKEWOOD
Building Permit and PC Fee - $1,000,000 Project

APPENDIX II

COST OF SERVICE ANALYSIS
Cost of Service Analysis
Appendix II: p. 1
Description Page
Cost of Service Calculations
City Clerk / Administrative Fees 3
Community Development Fees 6
Building Fees 9
Development Specific Technology Enhancements / Land Management Tracking Fee 21 General Plan / Zoning Code Update Fee 23
Planning Fees 25
Engineering and Encroachment Permit Fees 37
Environmental Review / NPDES Inspection Fees 47
Film and Photography Permit Fees 49
Finance Fees 51
Social Services Fees 59
Water Utility Fees 63
Citywide Indirect Cost Allocation 66
City of Norwalk
Cost of Service Analysis
Appendix II: p. 2
Cost of Service Analysis
City Clerk / Administrative Fees
Appendix II: p. 3
City of Norwalk
User and Regulatory Fee Study
City Clerk / Administrative Fees
Calculation of the Estimated Costs of Providing Fee Related Services Cost of Service
# Fee Description
Est. Labor
Cost + Paper +
Toner,
Postage,
Other =
Est. Cost
of
Service Notes
Current
Fee
Current Cost
Recovery
Proposed
Fee
Proposed
Cost Recovery Note
City-Wide Records
1 Duplication Charge
a) Per Page $0.28 + $0.01 + $0.03 = $0.32 [1],[2],[3] $0.25 79% $0.25 79% b) FPPC (Mandated) $0.28 + $0.01 + $0.03 = $0.32 [1],[2],[3] $0.10 31% $0.10 31% 2 Photos $0.56 + $0.01 + $0.25 = $0.81 [2],[3],[4] $0.50 61% 3 Recordings $33.33 + $0.00 + $0.54 = $33.87 [5],[6] $33.00 97% 4 Digital Media (e.g. USB Flash Drive) $0.00 + $0.00 + $8.00 = $8.00 [7] $8.00 100% 5 Mailing Fee actual cost Actual Cost + 10% Actual Cost + 10% 100% 6 Passport Fee City processing fee $35, or
amount as approved by
Federal Government / plus
Federal Application Fee(s)
City processing fee $35, or
amount as approved by
Federal Government / plus
Federal Application Fee(s)
7 Filing a Notice of Intent to Circulate a Petition $200.00 $200.00 [a] 8 Building and Safety
a) Record Retention - 8-1/2 x 11 (per page) $5.93 $5.93 b) Record Retention - Over 8-1/2 x 11 (per page) $5.93 $5.93 9 Requests Requiring Special Programming or
Formatting
Actual cost 100%
10 Maps/Banners/Posters
a) 8-1/2 x 11 $2.50
b) 8-1/2 x 14 $3.00
c) 11 x 17 $6.25
d) 2' x 3' $8.75
e) Larger than 2' x 3' $8.25
11 City Clerk
a) Council Meetings - Videotape $32.00
b) Council/Planning Commission Meetings - on
Disk (DVD)
$32.00
Appendix II: p. 4
City of Norwalk
User and Regulatory Fee Study
City Clerk / Administrative Fees
Calculation of the Estimated Costs of Providing Fee Related Services Cost of Service
# Fee Description
Est. Labor
Cost + Paper +
Toner,
Postage,
Other =
Est. Cost
of
Service Notes
Current
Fee
Current Cost
Recovery
Proposed
Fee
Proposed
Cost Recovery Note
12 Finance
a) Business License Listing (per page) $1.10
b) Printed Budget Document $62.00
c) Printed CAFR Document $42.00
13 Engineering
a) MUICO Handbooks $7.25
b) Blue Print Copies Actual Cost + 10%
c) Bid Sets $29.00
d) Drawings (Street, Sewer, Utilities, Water, etc.) $6.25 14 Planning
a) General Plan $36.50
b) Individual Element (per page) $0.25
[a] California Elections Code, Section 9202.
[1] Assumes 10 seconds per page.
[2] Assumes $50 plus tax for 5,000 sheets of paper.
[3] Source: Xerox - US Cost per page assuming varying levels of coverage. [4] Assumes 20 seconds per page processing time.
[5] Assumes 15 minutes per request.
[6] Assumes $25 plus tax for 50 re-writeable CDs/DVDs.
[7] Assumes $8 per flash drive (e.g. 32GB flash drive).

Appendix II: p. 5
Cost of Service Analysis
Community Development Fees
Appendix II: p. 6
City of Norwalk
User and Regulatory Fee Study
Allocation of Community Development Administration Costs Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Comm Dev Admin 101-61-6101 1020 SALARIES & WAGES $415,462 $0 $415,462 General Fund Comm Dev Admin 101-61-6101 1030 PART TIME WAGES $59,760 $0 $59,760 General Fund Comm Dev Admin 101-61-6101 1048 MEDICAL OPT-OUT-GEN. UNIT $12,960 $0 $12,960 General Fund Comm Dev Admin 101-61-6101 1049 BI-LINGUAL/CERTIFICATION PAY $1,300 $0 $1,300 General Fund Comm Dev Admin 101-61-6101 1052 AUTO ALLOWANCE $4,394 $0 $4,394 General Fund Comm Dev Admin 101-61-6101 1060 PAID SICK LEAVE $1,500 $0 $1,500 General Fund Comm Dev Admin 101-61-6101 1065 ACCRUED PAID VACATION $18,849 $0 $18,849 General Fund Comm Dev Admin 101-61-6101 1078 MANAGEMENT BENEFIT 401A $6,089 $0 $6,089 General Fund Comm Dev Admin 101-61-6101 1080 MEDICARE $7,757 $0 $7,757 General Fund Comm Dev Admin 101-61-6101 1081 MGMT BENEFIT/MEDICAL $14,686 $0 $14,686 General Fund Comm Dev Admin 101-61-6101 1083 PERS - EMPLOYER PORTION $151,937 $0 $151,937 General Fund Comm Dev Admin 101-61-6101 1085 LIFE INSURANCE $1,610 $0 $1,610 General Fund Comm Dev Admin 101-61-6101 1088 LONG-TERM DISABILITY INSURANCE $4,195 $0 $4,195 General Fund Comm Dev Admin 101-61-6101 1090 MEDICAL INS - FT EMPLOYEES $28,643 $0 $28,643 General Fund Comm Dev Admin 101-61-6101 1091 DENTAL INS - FT EMPLOYEES $2,172 $0 $2,172 General Fund Comm Dev Admin 101-61-6101 1092 VISION INS - FT EMPLOYEES $304 $0 $304 General Fund Comm Dev Admin 101-61-6101 1095 MEDICAL INS - RETIREES $126,100 ($126,100) $0 [b] General Fund Comm Dev Admin 101-61-6101 1097 WORKER'S COMPENSATION $21,939 $0 $21,939 General Fund Comm Dev Admin 101-61-6101 2055 LEGAL ADVERTISING $3,600 ($3,600) $0 [b] General Fund Comm Dev Admin 101-61-6101 2080 CONTRACT SVC/NON-CLASS $22,400 ($22,400) $0 [b] General Fund Comm Dev Admin 101-61-6101 2081 CONTRACT SVC/SPECIAL STUDY $275,000 ($275,000) $0 [b] General Fund Comm Dev Admin 101-61-6101 2086 LEGAL SERVICES $10,000 ($10,000) $0 [b] General Fund Comm Dev Admin 101-61-6101 2089 COMP SYST MAINT & SUPPORT $15,000 $0 $15,000 General Fund Comm Dev Admin 101-61-6101 2110 CONFERENCES & MEETINGS $12,900 $0 $12,900 General Fund Comm Dev Admin 101-61-6101 2111 MEMBERSHIPS $3,600 $0 $3,600 General Fund Comm Dev Admin 101-61-6101 2130 OFFICE EQPT MTCE $10,000 $0 $10,000 General Fund Comm Dev Admin 101-61-6101 2140 OFFICE SUPPLIES $15,000 $0 $15,000 General Fund Comm Dev Admin 101-61-6101 2141 POSTAGE $10,000 $0 $10,000 General Fund Comm Dev Admin 101-61-6101 2170 SPECIAL MAT'LS-SUPPLIES $12,000 $0 $12,000 General Fund Comm Dev Admin 101-61-6101 2177 LA CO.CLERK-ENVIR.FILING $2,500 $0 $2,500 General Fund Comm Dev Admin 101-61-6101 2190 TELEPHONE & FAX $22,000 $0 $22,000 General Fund Comm Dev Admin 101-61-6101 2225 VEHICLE MTCE - LEASED VEH $500 $0 $500 General Fund Comm Dev Admin 101-61-6101 2220 VEHICLE MTCE & SUPPLIES $3,737 $0 $3,737 General Fund Comm Dev Admin 101-61-6101 2240 DUPLICATING SERVICE CHG $11,600 $0 $11,600 General Fund Comm Dev Admin 101-61-6101 2250 TRAINING EXPENSE $6,000 $0 $6,000 General Fund Comm Dev Admin 101-61-6101 2490 BANK SERVICE CHARGES $70,000 $0 $70,000 General Fund Comm Dev Admin 101-61-6101 3860 C/O-OFFICE EQUIPMENT $10,000 ($10,000) $0 [b] General Fund Comm Dev Admin 101-61-6101 3870 C/O-OFFICE FURNITURE $16,750 ($16,750) $0 [b] Fd 435 Comm Dev Admin 435-61-6101 2080 CONTRACT SVC/NON-CLASS $195,000 ($195,000) $0 [b] Fd 746 Comm Dev Admin 746-61-6101 2152 VEHICLE LEASE $7,258 $0 $7,258 Total $1,614,502 ($658,850) $955,652
General Fund Comm Dev Admin ADJUST: VACANCY FACTOR ($41,546) $0 ($41,546) [c] Total $1,572,956 ($658,850) $914,106
Appendix II: p. 7
City of Norwalk
User and Regulatory Fee Study
Allocation of Community Development Administration Costs Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 22% $914,106 $201,103 [d]
Allocation of Total Costs
Description Total Notes
Direct Budget Expenses $914,106
Allocation of Citywide Overhead $201,103
Total $1,115,209
Allocation of Annual Labor Effort and Costs to Core Service Areas Description Total Total Notes
Building & Safety 35% $390,323 [e]
Planning 35% $390,323 [e]
Housing 30% $334,563 [e]
Total 100% $1,115,209
[a] Source: FY 24/25 Adopted Budget.
[b] Adjustment to exclude costs of services not intended to be allocated to development services fees (e.g., business attraction study, and economic development services). [c] Amount intended to serve as reasonable estimate based on Citywide historical vacancy factor. [d] Source: Citywide overhead cost allocation developed for purposes of this analysis. See separate worksheet for details. [e] Amounts intended to serve as reasonable estimates for purposes of this analysis. Amounts may vary from year-to-year depending on City Council priorities and projects. Amounts allocated based on anticipated departmental administration support provided.

Appendix II: p. 8
Cost of Service Analysis
Building Fees
Appendix II: p. 9
City of Norwalk
User and Regulatory Fee Study
Allocation of Annual Labor Effort - Building
Position FTE
Total Hours
Per FTE
Less: Holiday
& Leave
Productive
Hours Per
FTE
Total
Productive
Hours Indirect Direct Total
Total
Indirect
Hours
Total Direct
Hours Total Hours Notes
Bldg & Safety Manager 0.95 2,080 216 1,864 1,771 90% 10% 100% 1,594 177 1,771 [a],[b] Plans Examiner 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Senior Building Inspector 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Building Inspector II 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Building Inspector II 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Building Inspector II 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Permit Technician II 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Permit Technician 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Permit Technician 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Total 8.95 16,683 4,576 12,107 16,683 Total 27% 73% 100%
Contract Services
Description Total Notes
Annual Contract Services $250,000 [c]
Contract Services Share Est. Hrly Cost Notes
Plan Review 100% 145$ [d]
Description Total Indirect Direct Indirect Direct Total Notes Contract Service Hours 1,724 0% 100% - 1,724 1,724 [b] Divisional Total
Position Indirect Direct Total Notes
In-House Staffing 4,576 12,107 16,683
Contract Services 0 1,724 1,724
Total 4,576 13,831 18,407
Total 25% 75% 100%
[a] Source: FY 24/25 authorized positions.
[b] Direct/Indirect hours are intended to serve as reasonable estimates. Amounts will vary from year-to-year depending on activity, projects, and City Council priorities. [c] Source: FY 24/25 adopted budget (account 2070).
[d] Amounts intended to serve as reasonable estimates of current market rates for contract plan review services.

Appendix II: p. 10
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Building Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Building and Safety 101-61-6102 1020 SALARIES & WAGES $827,413 $0 $827,413 General Fund Building and Safety 101-61-6102 1030 PART TIME WAGES $43,824 ($43,824) $0 [b] General Fund Building and Safety 101-61-6102 1049 BI-LINGUAL/CERTIFICATION PAY $2,600 $0 $2,600 General Fund Building and Safety 101-61-6102 1065 ACCRUED PAID VACATION $23,431 $0 $23,431 General Fund Building and Safety 101-61-6102 1078 MANAGEMENT BENEFIT 401A $2,740 $0 $2,740 General Fund Building and Safety 101-61-6102 1080 MEDICARE $13,108 $0 $13,108 General Fund Building and Safety 101-61-6102 1081 MGMT BENEFIT/MEDICAL $4,025 $0 $4,025 General Fund Building and Safety 101-61-6102 1083 PERS - EMPLOYER PORTION $302,589 $0 $302,589 General Fund Building and Safety 101-61-6102 1084 UNIFORM ALLOWANCE $2,000 $0 $2,000 General Fund Building and Safety 101-61-6102 1085 LIFE INSURANCE $383 $0 $383 General Fund Building and Safety 101-61-6102 1088 LONG-TERM DISABILITY INSURANCE $8,357 $0 $8,357 General Fund Building and Safety 101-61-6102 1090 MEDICAL INS - FT EMPLOYEES $136,001 $0 $136,001 General Fund Building and Safety 101-61-6102 1091 DENTAL INS - FT EMPLOYEES $9,720 $0 $9,720 General Fund Building and Safety 101-61-6102 1092 VISION INS - FT EMPLOYEES $1,561 $0 $1,561 General Fund Building and Safety 101-61-6102 1097 WORKER'S COMPENSATION $10,036 $0 $10,036 General Fund Building and Safety 101-61-6102 2050 PUBLICATIONS $7,500 $0 $7,500 General Fund Building and Safety 101-61-6102 2070 CONTRACT SVC-CLASSIFIED $250,000 $0 $250,000 General Fund Building and Safety 101-61-6102 2080 CONTRACT SVC/NON-CLASS $150,000 ($15,000) $135,000 [c] General Fund Building and Safety 101-61-6102 2089 COMP SYST MAINT & SUPPORT $50,000 $0 $50,000 General Fund Building and Safety 101-61-6102 2111 MEMBERSHIPS $5,000 $0 $5,000 General Fund Building and Safety 101-61-6102 2190 TELEPHONE & FAX $2,000 $0 $2,000 General Fund Building and Safety 101-61-6102 2220 VEHICLE MTCE & SUPPLIES $8,298 $0 $8,298 General Fund Building and Safety 101-61-6102 2225 VEHICLE MTCE - LEASED VEH $2,260 $0 $2,260 General Fund Building and Safety 101-61-6102 2250 TRAINING EXPENSE $8,000 $0 $8,000 Fd 264 Building and Safety 264-61-6102 2080 CONTRACT SVC/NON-CLASS $80,000 $0 $80,000 Fd 746 Building and Safety 746-61-6102 2152 VEHICLE LEASE $26,977 $0 $26,977 Subtotal $1,977,823 ($58,824) $1,918,999
General Fund Building and Safety ADJUST: VACANCY FACTOR ($82,741) $0 ($82,741) [d] Total $1,895,082 ($58,824) $1,836,258
Appendix II: p. 11
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Building Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 22% $1,836,258 $403,977 [e] Allocation of Departmental Administration
Description Total Notes
Departmental Administration Allocation $390,323 [f]
Total $390,323
Allocation of Total Costs
Description Total Notes
Direct Expenses $1,836,258
Allocation of Citywide Overhead $403,977
Allocation of Departmental Administration $390,323
Total $2,630,558
Allocation of Annual Labor Effort
Description Total Total Notes
Indirect: General Admin; Mgmt; Policies; Procedures; Training; Public Info 25% $657,639 [g] Direct: Plan Review, Permit, Issuance and Documentation 75% $1,972,918 [g] Total 100% $2,630,558
Calculation of Fully-Burdened Hourly Rate for Building Fee-Related Services Description Total
Costs $2,630,558
Direct Hours 13,831
Fully-Burdened Hourly Rate $190
Revenue Summary [a]
Budget Unit Acct Acct Desc
FY 20/21
Actual
FY 21/22
Actual
FY 22/23
Actual
FY 23/24
Actual
Multi-Year
Average
FY 24/25
Budget Notes
101-61-0000 4111 BUILDING PERMITS $1,028,924 $1,173,107 $1,601,644 $1,216,831 $1,255,127 $1,200,000 101-61-0000 4114 SIGN PERMITS $7,701 $15,471 $4,131 $7,929 $8,808 $6,500 101-61-0000 4513 BLD & SFTY/PLAN CHECKING $388,492 $527,461 $478,471 $447,560 $460,496 $395,000 101-61-0000 4519 PLAN/RECORDS RECOVERY FEE $32,979 $30,116 $38,951 $33,478 $33,881 $30,000 101-61-0000 4526 ADMIN PROCESSING FEES (WMP) $22,807 $22,927 $23,555 $26,767 $24,014 $20,000 Total $1,480,903 $1,769,082 $2,146,752 $1,732,565 $1,782,326 $1,651,500 Appendix II: p. 12
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Building Building Fees Cost Recovery
Description Total
Revenue $1,651,500
Costs $2,630,558
Cost Recovery Rate 63%
General Fund Subsidy $979,058
[a] Source: FY 24/25 Adopted Budget.
[b] Adjustment to exclude labor costs not included in direct hours calculation. [c] Adjustment to exclude non-fee related expenditures (e.g., substandard rehabilitation - board ups). [d] Amount intended to serve as reasonable estimate based on Citywide historical vacancy factor. [e] Source: Citywide overhead cost allocation developed for purposes of this analysis. See separate worksheet for details. [f] Source: Department administration allocation developed for purposes of this analysis. See separate worksheet for details. [g] Amounts intended to serve as reasonable estimates of direct activities v. indirect support to direct activities. Amounts may vary from year-to-year depending on activity, projects, and City Council priorities.

Appendix II: p. 13
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description Total Hourly Rate Cost of Svc Current Fee Current Est.

Cost Recovery Proposed Fee
Proposed
Cost Recovery Note
1 HVAC Change-Out - Residential 1.00 x $190 = $190 varies varies $190 100% 2 Water Heater Change-Out - Residential 1.00 x $190 = $190 varies varies $190 100% 3 Residential Re-Roof
a) Up to 2,000 SF (Roof Area) 1.50 x $190 = $285 $117 41% $285 100% b) Each Add'l 1,000 SF or fraction thereof 0.50 x $190 = $95 varies varies $95 100% 4 Residential Siding 1.50 x $190 = $285 varies varies $285 100% 5 Service Panel Upgrade - Residential 1.00 x $190 = $190 varies varies $190 100% 6 Temporary Electrical Service/Pole/Construction Power 1.00 x $190 = $190 varies varies $190 100% 7 Battery Backup Storage - Residential 1.00 x $190 = $190 varies varies $190 100% 8 Generator - Residential 1.00 x $190 = $190 varies varies $190 100% 9 Electric Vehicle Charger - (per charging station)
a) Residential 1.00 x $190 = $190 $100 53% $100 53%
b) Commercial 1.00 x $190 = $190 $180 95% $190 100%
10 Residential Solar Photovoltaic System - Solar Permit a) 15kW or less 2.00 x $190 = $380 varies varies $380 [a] b) Above 15kW varies varies $450 base fee, plus $15 per kW for each kW above 15kW
[a]
11 Commercial Solar Photovoltaic System - Solar Permit
a) 50kW or less varies varies $1,000 [a]
b) 50kW – 250kW varies varies $1,000 base fee, plus $7 per kW for each kW above 50kW up to 250kW
[a]
c) Above 250kW varies varies $2,400 base fee, plus $5 per kW for each kW above 250 kW
[a]
12 Solar Thermal 2.00 x $190 = $380 varies varies $380 100% 13 Ground-Mount Solar 2.00 x $190 = $380 varies varies $380 100% 14 Swimming Pool/Spa Equipment Change-out Only 1.00 x $190 = $190 varies varies $190 100% 15 Swimming Pool Replaster 1.00 x $190 = $190 varies varies $190 100% 16 Residential Voluntary Seismic Retrofit 1.50 x $190 = $285 varies varies $285 100% Appendix II: p. 14
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description Total Hourly Rate Cost of Svc Current Fee Current Est.

Cost Recovery Proposed Fee
Proposed
Cost Recovery Note
17 Wall - Retaining / CMU
a) Wall Under 6' in height 2.00 x $190 = $380 varies varies $380 100% b) Wall Over 6' in height
i) Up to 100 LF 4.00 x $190 = $760 varies varies $760 100% ii) Each Additional 100 LF 0.25 x $190 = $48 varies varies $48 100% 18 Window / Sliding Glass Door - Retrofit / Repair
a) Up to 5 1.50 x $190 = $285 varies varies $285 100%
b) Over 5 x $190 = varies varies varies See Permit Fee Table 19 Fences Requiring a Building Permit 1.00 x $190 = $190 varies varies $190 100% [a] Total fees shall not exceed amounts outlined in California Government Code 66015(a)(1).

Appendix II: p. 15
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description
Est. City
Staff Labor
Hrs
Fully-
Burdened
Hourly
Est. Cost of
Service Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Unit Notes
Permit Fee for New Buildings, Additions, Tenant Improvements, Residential Remodels, and Combined Mechanical, Electrical, and/or Plumbing Permits
1 $1 - $2,000 1.00 x $190 = $190 $39 20% $95 50%
2 $2,001 - $25,000 1.00 x $190 = $190 $96 51% $190 100% 3 $25,001 - $50,000 3.50 x $190 = $665 $518 78% $665 100% 4 $50,001 - $100,000 6.00 x $190 = $1,140 $883 77% $1,140 100% 5 $100,001 - $500,000 10.00 x $190 = $1,900 $1,390 73% $1,900 100% 6 $500,001 - $1,000,000 30.00 x $190 = $5,700 $4,689 82% $5,700 100% 7 $1,000,001 and Greater 56.00 x $190 = $10,640 $7,702 72% $10,640 100% For permits requiring plumbing, electric, or mechanical review, the following percentages shall be added to the base permit fee 1 Mechanical 10% 10% 100%
2 Plumbing 10% 10% 100%
3 Electrical 10% 10% 100%
Appendix II: p. 16
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description
Est. City Staff
Labor Hrs
Fully-
Burdened
Hourly
Est. Cost
of Service Current Fee
Current
Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Unit Notes
1 Stand-Alone or Combination Permit Fees (Alternative
Calculation)
a) One Inspection Required 1.00 x $190 = $190 varies varies $190 100% per permit b) Two Inspections Required 1.50 x $190 = $285 varies varies $285 100% per permit c) Three Inspections Required 2.00 x $190 = $380 varies varies $380 100% per permit d) Four Inspections Required 2.50 x $190 = $475 varies varies $475 100% per permit e) Each Additional Inspection 0.50 x $190 = $95 varies varies $95 100% per permit Appendix II: p. 17
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description Est. City Staff Labor Hrs
Fully-
Burdened
Hourly
Est. Cost
of Service Current Fee
Current
Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Notes
1 Building Plan Check Fees - Building
a) Plan Review Fee, if applicable (percent of permit) 85% 85% 85% 100% 85% 100% [a] b) Expedited Plan Check - At Application Submittal (when applicable)

1.5x standard plan check fee 1.5x standard plan check fee 100% c) Over the Counter Plan Review Fee (percent of permit) 65% x 65% 65% 65% 100% [b] d) Duplicate Floor Plan Review (percent of permit) 50% x 50% 50% 50% 100% e) Revision Application Fee (per hour) (1-hour minimum) 1.00 x $190 = $190 $190 100% f) Tract Home / Master Plan Construction (Production Units) 25% 25% of standard plan check fee 100% [c] g) Alternate Materials and Materials Review (per hour) 1.00 x $190 = $190 $190 100% h) Excess Plan Review Fee (4th and subsequent) (per hour) 1.00 x $190 = $190 $190 100% i) Revisions (per hour) 1.00 x $190 = $190 $190 100%
[a] Includes up to three plan checks. The City will bill hourly for additional plan review required. [b] For permits requiring only over the counter plan review, e.g. non-engineered plans. [c] For identical buildings built by the same builder on the same lot or in the same tract and for which building permits are issued at the same time.

Appendix II: p. 18
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description
Est. City
Staff Labor
Hrs
Fully-
Burdened
Hourly
Est. Cost
of Service Current Fee
Current
Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Unit Notes
1 Permit Processing Fee 0.42 x $190 = $79 $47 59% $79 100% 2 Technology Enhancement Fee n/a - new 5% [a]
3 General Plan/Zoning Code Update Fee (percent of building permit fee) n/a - new 5% [b] 4 Strong Motion Instrumentation (SMI) Fee Calculation
a) Residential $0.50 or valuation
x .00013
$0.50 or valuation x .00013
b) Commercial $0.50 or valuation
x .00028
$0.50 or valuation x .00028
5 Building Standards (SB 1473) Fee Calculation (Valuation) a) $1 - $25,000 $1 $1
b) $25,001 - $50,000 $2 $2
c) $50,001 - $75,000 $3 $3
d) $75,001 - $100,000 $4 $4
e) Each Add'l $25,000 or fraction thereof Add $1 Add $1 6 Temporary Certificate of Occupancy (per 30 Days) 1.50 x $190 = $285 $170 60% $285 100% 7 Permit Extension 1.00 x $190 = $190 $190 100%
8 Permit Reactivation Fee
a) Reactivation Fee if All Inspections Have Been Performed and Approved Up to But Not Including Final Inspection

1.00 x $190 = $190 $190 100%
b) Reactivation Fee - All Other Scenarios
i) Permit Expired Up to One Year 50% of Original Base Building Permit Fee ii) Permit Expired More than One Year 100% of Original Base Building Permit Fee 9 Permit Reissuance Fee 0.42 x $190 = $79 $79 100%
10 Damaged Building Survey (Fire, Flood, Vehicle Damage, Etc.) 1.50 x $190 = $285 $285 100% 11 Demolition Permit 1.00 x $190 = $190 $99 52% $190 100% Mobile Home Fees
12 Mobile Home Installation and Inspection $196 $196
13 Mobile Home Set Up Fee $196 $196
14 Patio Awnings $196 $196
15 Cabanas $196 $196
16 Patio Enclosures $196 $196
17 Carport Awnings $196 $196
18 Porches/Decks $196 $196
19 Mobile Home Garages $196 $196
20 Mobile Home Permit Issuance 0.42 x $190 = $79 $45 $79 100% Appendix II: p. 19
City of Norwalk
User and Regulatory Fee Study
Building Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description
Est. City
Staff Labor
Hrs
Fully-
Burdened
Hourly
Est. Cost
of Service Current Fee
Current
Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Unit Notes
Sewer / Septic / Industrial Wastewater Fees
21 Sewer / Septic / Industrial Wastewater Fees See LA County Fee Schedule
See LA County Fee Schedule
Grading Permit and Plan Review Fees
22 Grading Permit and Plan Review Fees See LA County Fee Schedule
See LA County Fee Schedule
Other Fees
23 Phased Inspection Fee (per inspection) 0.50 x $190 = $95 $95 100% 24 After Hours Inspection (per hour) (4-hour minimum) 1.20 x $190 = $228 $228 100% 25 Re-inspection Fee (2nd Time or More) (each) 0.50 x $190 = $95 $95 100% [c] 26 Missed Inspection Fee 0.50 x $190 = $95 $95 100%
27 Duplicate Copy of Permit 0.17 x $190 = $32 $32 100%
28 Duplicate Copy of Certificate of Occupancy 0.17 x $190 = $32 $32 100% 29 Construction and Demolition Waste Management Review Fee 0.50 x $190 = $95 $37 39% $95 100% 30 Fees for Services Not Listed in this Fee Schedule (per 1/2 hour) 0.50 x $190 = $95 $95 100% Violation Fees
31 Investigation Fee For Work Done Without Permits
(In addition to applicable permit fees)
equal to
permit fee
Refunds
32 Refunds
a) Fees Erroneously Paid or Collected by the City 100% refund b) Refund of Plan Review Fees - Prior to Plan Review Commencing up to 80% refund c) Refund of Permit Fees - Prior to Inspection Commencing up to 80% refund d) 180 Days After Payment of Fees no refund
[a] Fee applies to all permits except solar permits.
[b] Fee applies to new construction, additions, tenant improvements, and residential remodels requiring building permits. [c] Reinspection fee applies after the first re-inspection.

Appendix II: p. 20
Cost of Service Analysis
Development Specific Technology Enhancements / Land Management Tracking Appendix II: p. 21
City of Norwalk
User and Regulatory Fee Study
Cost of Service Calculation - Technology Enhancement Fee Estimated Expenditures
# Description Total
Amortization /
Update Frequency Annual Cost Note
1 Software and Licensing $75,000 1 75,000$ [a] 2 Hardware Upgrades $50,000 10 5,000$ [a] 3 Implementation $750,000 10 75,000$ [a] 4 Contingency (10%) $50,000 10 5,000$ [a] 5 Total $925,000 160,000$
[a] Useful life and ongoing licensing costs, and annual revenues estimated by ClearSource. Amounts are intended to represent reasonable estimates.

Appendix II: p. 22
Cost of Service Analysis
General Plan / Zoning Code Update Fee
Appendix II: p. 23
City of Norwalk
User and Regulatory Fee Study
Cost of Service Calculation - General Plan Update / Zoning Code Update Costs Estimated Expenditures
Description Total
Amortization /
Update
Frequency Annual Cost Notes
General Plan Update 2,000,000$ 20 100,000$ [a] Housing Element 500,000$ 8 62,500$ [a] Zoning Code 500,000$ 5 100,000$ [a] In-House Maintenance $264,068 1 264,068$ [a] Total 3,264,068$ 526,568$
Notes:
[a] Source: Conservative estimates of update costs. Amounts will likely be higher.

Appendix II: p. 24
Cost of Service Analysis
Planning Fees
Appendix II: p. 25
City of Norwalk
User and Regulatory Fee Study
Allocation of Annual Labor Effort - Planning
Position FTE
Total Hours
Per FTE
Less: Holiday
& Leave
Productive
Hours Per
FTE
Total
Productive
Hours Indirect Direct Total
Total
Indirect
Hours
Total Direct
Hours Total Hours Notes
Development Services Mgr 1.00 2,080 216 1,864 1,864 70% 30% 100% 1,305 559 1,864 [a],[b] Senior Planner 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Senior Planner 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Associate Planner 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Assistant Planner 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Planning Technician 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Total 6.00 11,184 3,169 8,015 11,184 Total 28% 72% 100%
Contract Services
Description Total Notes
Annual Contract Services $300,500 [c]
Contract Services Share Est. Hrly Cost Notes
Planning Contract Services 100% 145$ [d]
Description Total Indirect Direct Indirect Direct Total Notes Contract Service Hours 2,072 0% 100% - 2,072 2,072 [b] Divisional Total
Position Indirect Direct Total Notes
In-House Staffing 3,169 8,015 11,184
Contract Services 0 2,072 2,072
Total 3,169 10,088 13,256
Total 24% 76% 100%
[a] Source: FY 24/25 authorized positions.
[b] Direct/Indirect hours are intended to serve as reasonable estimates. Amounts will vary from year-to-year depending on activity, projects, and City Council priorities. [c] Source: FY 24/25 adopted budget.
[d] Amounts intended to serve as reasonable estimates of current market rates for contract planning services. Amounts may vary by consultant position and project.

Appendix II: p. 26
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Planning Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Planning 101-61-6105 1020 SALARIES & WAGES $600,366 $0 $600,366 General Fund Planning 101-61-6105 1030 PART TIME WAGES $43,824 ($43,824) $0 [b] General Fund Planning 101-61-6105 1049 BI-LINGUAL/CERTIFICATION PAY $1,950 $0 $1,950 General Fund Planning 101-61-6105 1065 ACCRUED PAID VACATION $15,782 $0 $15,782 General Fund Planning 101-61-6105 1078 MANAGEMENT BENEFIT 401A $2,884 $0 $2,884 General Fund Planning 101-61-6105 1080 MEDICARE $9,065 $0 $9,065 General Fund Planning 101-61-6105 1081 MGMT BENEFIT/MEDICAL $4,237 $0 $4,237 General Fund Planning 101-61-6105 1083 PERS - EMPLOYER PORTION $219,557 $0 $219,557 General Fund Planning 101-61-6105 1085 LIFE INSURANCE $78 $0 $78 General Fund Planning 101-61-6105 1088 LONG-TERM DISABILITY INSURANCE $6,063 $0 $6,063 General Fund Planning 101-61-6105 1090 MEDICAL INS - FT EMPLOYEES $90,607 $0 $90,607 General Fund Planning 101-61-6105 1090-M MEDICAL INS - MANAGEMENT $28,242 $0 $28,242 General Fund Planning 101-61-6105 1091 DENTAL INS - FT EMPLOYEES $6,516 $0 $6,516 General Fund Planning 101-61-6105 1092 VISION INS - FT EMPLOYEES $1,124 $0 $1,124 General Fund Planning 101-61-6105 1097 WORKER'S COMPENSATION $7,282 $0 $7,282 General Fund Planning 101-61-6105 2050 PUBLICATIONS $1,520 $0 $1,520 General Fund Planning 101-61-6105 2080 CONTRACT SVC/NON-CLASS $300,500 $0 $300,500 General Fund Planning 101-61-6105 2110 CONFERENCES & MEETINGS $7,500 $0 $7,500 General Fund Planning 101-61-6105 2111 MEMBERSHIPS $5,000 $0 $5,000 General Fund Planning 101-61-6105 2170 SPECIAL MAT'LS-SUPPLIES $2,000 $0 $2,000 General Fund Planning 101-61-6105 2250 TRAINING EXPENSE $4,000 $0 $4,000 General Fund Planning 101-61-6105 3860 C/O-OFFICE EQUIPMENT $0 $0 $0 General Fund Planning 101-61-6105 3870 C/O-FURNITURE $0 $0 $0 Fd 264 Planning 264-61-6105 2080 CONTRACT SVC - LEAP GRANT $176,880 ($176,880) $0 [c] Total $1,534,977 ($220,704) $1,314,273
General Fund Planning ADJUST: VACANCY FACTOR ($60,037) $0 ($60,037) [d] Total $1,474,940 ($220,704) $1,254,236
Appendix II: p. 27
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Planning Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 22% $1,254,236 $275,932 [e] Allocation of Departmental Administration
Description Total Notes
Departmental Administration Allocation $390,323 [f]
Total $390,323
Allocation of Total Costs
Description Total Notes
Direct Expenses $1,254,236
Allocation of Citywide Overhead $275,932
Allocation of Departmental Administration $390,323
Total $1,920,492
Allocation of Annual Labor Effort
Description Total Total Notes
Indirect: General Admin; Mgmt; Policies; Procedures; Training; Public Info 24% $460,918 [g] Direct: Long-Range Planning, Current Planning 76% $1,459,574 [g] Total 100% $1,920,492
Allocation of Annual Labor Effort Among Core Services
Description Total Total Notes
Current Planning and Permitting 40% $768,197 [g]
Building Plan Check 5% $96,025 [g]
All Other Planning Services (e.g., Advance Planning / Regional Planning) 55% $1,056,270 [g] Total 100% $1,920,492
Appendix II: p. 28
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Community Development - Planning Revenue Summary [a]
Budget Unit Acct Acct Desc
FY 20/21
Actual
FY 21/22
Actual
FY 22/23
Actual
FY 23/24
Actual
Multi-Year
Average
FY 24/25
Budget Notes
101-61-0000 4511 PLANNING & ZONING FEES $156,072 $294,731 $252,991 $187,547 $222,835 $185,000 Total $156,072 $294,731 $252,991 $187,547 $222,835 $185,000 Planning Fees Cost Recovery
Description Total
Revenue $222,835
Costs $768,197
Cost Recovery Rate 29%
General Fund Subsidy $545,361
Calculation of Fully-Burdened Hourly Rate for Planning Fee-Related Services Description Total
Costs $1,920,492
Direct Hours 10,088
Fully-Burdened Hourly Rate $190
[a] Source: FY 24/25 Adopted Budget.
[b] Adjustment to exclude labor costs not included in direct hours calculation. [c] Adjustment to exclude periodic expenditures.
[d] Amount intended to serve as reasonable estimate based on Citywide historical vacancy factor. [e] Source: Citywide overhead cost allocation developed for purposes of this analysis. See separate worksheet for details. [f] Source: Department administration allocation developed for purposes of this analysis. See separate worksheet for details. [g] Amounts intended to serve as reasonable estimates of direct activities v. indirect support to direct activities. Amounts may vary from year-to-year depending on activity, projects, and City Council priorities.

Appendix II: p. 29
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Agreement Review / Covenant Preparation
1 Agreement Review / Covenant Preparation
a) Residential / JADU Covenant Preparation 4.0 x $190 = $760 $760 100% Fixed Fee b) Other Covenant Preparation 8.0 x $190 = $1,520 $1,520 100% Fixed Fee c) Maintenance Agreement 8.0 x $190 = $1,520 $1,520 100% Fixed Fee d) Density Bonus Housing Agreement 16.0 x $190 = $3,040 $3,040 100% Fixed Fee e) Partnered Housing Agreement 16.0 x $190 = $3,040 $3,040 100% Fixed Fee Conditional Use Permit
2 Conditional Use Permit
a) Owner - Occupied Single Family Dwelling 24.0 x $190 = $4,560 $1,045 23% $2,280 50% Fixed Fee $1,235 b) Alcoholic Beverage-Related 12.0 x $190 = $2,280 $4,260 187% $2,280 100% Fixed Fee ($1,980) c) Filed with Precise Development Plan 16.0 x $190 = $3,040 $1,750 58% $1,520 50% Fixed Fee ($230) d) All Others 30.0 x $190 = $5,700 $4,520 79% $5,700 100% Fixed Fee $1,180 e) Life Line Rate $410
CC&R / Agreement Review
3 CC&R / Agreement Review Actual Cost with Initial
Deposit
Pass-through of
consultant cost, plus
10% admin rate
100% Pass-through
+ 10%
varies
CC&R / Agreement Review Life Line Rate $49
Density Bonus Application
4 Density Bonus Application 28.0 x $190 = $5,320 $5,060 95% $5,320 100% Fixed Fee $260 Director Approval Request (DAR)
5 Director Approval Request (DAR)
a) DAR - Land Uses 8.0 x $190 = $1,520 $1,500 99% $1,520 100% Fixed Fee $20 b) DAR - Minor Developments and Waivers 6.0 x $190 = $1,140 $1,500 132% $1,140 100% Fixed Fee ($360) Development Agreement
6 Development Agreement 60.0 x $190 = $11,400 $5,060 44% $11,400 100% Fixed Fee $6,340 Appendix II: p. 30
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Entitlement Plan Amendment
7 Entitlement Plan Amendment
a) Entitlement Plan Amendment - New Hearing 10.0 x $190 = $1,900 n/a $1,900 100% Fixed Fee b) Entitlement Plan Amendment - No Change to
Conditions - Director Review

5.0 x $190 = $950 n/a $950 100% Fixed Fee
Environmental Evaluation (CEQA Review)
8 Environmental Evaluation
a) Categorical Exemption 2.0 x $190 = $380 $610 161% $380 100% Fixed Fee ($230) a) Categorical Exemption - Life Line Rate $125
b) Initial Study Actual Cost with Initial
Deposit
100% Pass-through of
consultant cost, plus
10% admin rate - Initial
Deposit TBD
100% Pass-through
+ 10%
varies
i) Initial Study - Staff Prepared $1,420
ii) Initial Study - Consultant Prepared Actual Cost with Initial Deposit
iii) Initial Study - Life Line Rate $280
c) Negative Declaration (ND) / Mitigated ND Actual Cost with Initial Deposit
100% Pass-through of
consultant cost, plus
10% admin rate - Initial
Deposit TBD
100% Pass-through
+ 10%
varies
i) Negative Declaration - Staff Prepared $1,420
ii) Negative Declaration - Consultant Prepared Actual Cost with Initial Deposit
iii) Negative Declaration - Life Line Rate $280
d) Environmental Impact Report Actual Cost with Initial Deposit
100% Pass-through of
consultant cost, plus
10% admin rate - Initial
Deposit TBD
100% Pass-through
+ 10%
varies
Extension - Time Extension
9 Extension - Time Extension - Each Request 8.0 x $190 = $1,520 $175 12% $760 50% Fixed Fee $585 a) First Request $175
b) Second Request $215
c) Third Request $575
d) Fourth and Each Additional Request $675
e) Life Line Rate $115
Home Occupation Permit
10 Home Occupation Permit 1.5 x $190 = $285 $180 63% $180 63% Fixed Fee $0 Appendix II: p. 31
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
General Plan Amendment
11 General Plan Amendment 48.0 x $190 = $9,120 $5,060 55% $9,120 100% Fixed Fee $4,060 Landscape Plan Review
12 Landscape Plan Review
a) Landscape Plan Review - MFR/Comm/Ind 8.0 x $190 = $1,520 Actual Cost with Initial Deposit
100% $1,140 75% Fixed Fee varies
b) Landscape Plan Review - SFD Residential 3.0 x $190 = $570 Actual Cost with Initial Deposit
100% $570 100% Fixed Fee varies
Landscape Plan Review - All Others $375
Lot Line Adjustment / Lot Merger - Intake Review
13 Lot Line Adjustment and Lot Merger - Intake Review 10.0 x $190 = $1,900 $1,700 89% $1,900 100% Fixed Fee $200 Lot Line Adjustment / Merger - Life Line Rate $225
Map - Tentative Map
14 Tentative Parcel Map 32.0 x $190 = $6,080 $4,000 66% $6,080 100% Fixed Fee $2,080 15 Tentative Tract Map
a) Base Fee 32.0 x $190 = $6,080 $4,000 66% $6,080 100% Fixed Fee $2,080 b) Plus, Per Lot Fee 0.75 x $190 = $143 $110 77% $143 100% Fixed Fee $33 Modification
16 Request for Modification of Condition of Approval
Prior to Completion of Project or Proposal
varies 50% of current fee of
application or permit
50% of current fee of
application or permit
Fixed Fee varies
Plot Plan
17 Plot Plan $3,500
Plot Plan Life Line Rate $475
Precise Development Plan
17 Precise Development Plan
a) Administrative
i) Owner-Occupied Single Family Dwelling 20.0 x $190 = $3,800 $1,200 32% $1,900 50% Fixed Fee $700 ii) All Others 20.0 x $190 = $3,800 $4,695 124% $3,800 100% Fixed Fee ($895) b) Discretionary
i) Owner-Occupied Single Family Dwelling 32.0 x $190 = $6,080 $1,200 20% $3,040 50% Fixed Fee $1,840 ii) All Others 32.0 x $190 = $6,080 $4,695 77% $6,080 100% Fixed Fee $1,385 c) Life Line Rate $475
Appendix II: p. 32
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Preliminary Development Application Review
18 Preliminary Development Application Review 12.0 x $190 = $2,280 $500 22% Fixed Fee Public Hearing Noticing / Re-Noticing
19 Public Hearing Noticing / Re-Noticing
a) Initial Noticing $540 $540 100% Fixed Fee
b) Re-Noticing $350 $350 100% Fixed Fee
Sexually Oriented Business Permit
20 Sexually Oriented Business Permit 16.0 x $190 = $3,040 $1,600 53% $3,040 100% Fixed Fee $1,440 21 Sexually Oriented Business Entertainer Permit 4.0 x $190 = $760 $675 89% $760 100% Fixed Fee $85 Signs
22 Sign Plan Check and Inspection
a) Wall Signs 6.0 x $190 = $1,140 $250 22% $570 50% Fixed Fee $320 b) Freestanding Signs 6.0 x $190 = $1,140 $250 22% $570 50% Fixed Fee $320 c) Temporary Signs & Banners 1.5 x $190 = $285 $65 23% $143 50% Fixed Fee $78 23 Sign Use Permit
a) Master Sign Plans 32.0 x $190 = $6,080 $2,100 35% $2,100 35% Fixed Fee $0 b) All Others 32.0 x $190 = $6,080 $2,100 35% $2,100 35% Fixed Fee $0 c) Amendment to Sign Use Permit 15.0 x $190 = $2,850 $2,100 74% Fixed Fee Temporary Use Permit
24 Temporary Use Permit
a) Non-Profit Use 4.0 x $190 = $760 $250 33% Fixed Fee
b) All Others 4.0 x $190 = $760 $500 66% Fixed Fee
Unclassified Use Review
25 Unclassified Use Review 24.0 x $190 = $4,560 $2,625 58% $4,560 100% Fixed Fee $1,935 Appendix II: p. 33
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Variance
26 Variance
a) Owner-Occupied Single Family Dwelling 40.0 x $190 = $7,600 $1,045 14% $3,800 50% Fixed Fee $2,755 b) All Others 40.0 x $190 = $7,600 $3,200 42% $7,600 100% Fixed Fee $4,400 c) Life Line Rate 40.0 x $190 = $7,600 $410
Wireless Telecommunications
27 Wireless Telecommunications Permit / 6409
Application Reviews
a) Administrative Approval 16.0 x $190 = $3,040 $1,590 52% $3,040 100% Fixed Fee $1,450 b) Planning Commission Review 24.0 x $190 = $4,560 $3,810 84% $4,560 100% Fixed Fee $750 c) Wireless Telecommunications Review Deposit Actual Cost with Initial Deposit
Pass-through of
consultant cost, plus
10% admin rate
100% Pass-through
+ 10%
varies
28 Small Cell Permits - Wireless
a) Private/Public Property 6.0 x $190 = $1,140 $1,000 88% $1,140 100% Fixed Fee $140 [a] b) Renewal - Private/Public Right Of Way 3.0 x $190 = $570 $500 88% $570 100% Fixed Fee $70 29 Co-Locations Permits
a) Private/Public Property 6.0 x $190 = $1,140 $1,000 88% $1,140 100% Fixed Fee $140 [a] b) Renewal - Private/Public Right Of Way 3.0 x $190 = $570 $500 88% $570 100% Fixed Fee $70 30 Pole Annual License Fee $270 $270 $0 [b]
Zone Change
31 Zone Change 48.0 x $190 = $9,120 $5,060 55% $9,120 100% Fixed Fee $4,060 Zone Text Amendment
32 Zone Text Amendment 48.0 x $190 = $9,120 $5,060 55% $9,120 100% Fixed Fee $4,060 Appendix II: p. 34
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Zoning Plan Review / Conceptual Review
33 Zoning Plan Review / Conceptual Review
a) Conceptual Review - Prior to Submittal 1.0 x $190 = $190 $190 100% Fixed Fee b) Over the Counter Alterations - Residential 0.5 x $190 = $95 $45 47% $95 100% Fixed Fee $50 c) All Other Alterations - Residential 1.5 x $190 = $285 $190 67% $285 100% Fixed Fee $95 d) Fences/Walls/Gates 1.0 x $190 = $190 varies varies $190 100% Fixed Fee e) New Construction/Additions - Single Family
Residential

2.0 x $190 = $380 $380 100% $380 100% Fixed Fee $0
f) New Construction/Additions - 2-4 Residential
Units (SB9/ADUs/JADUs)

5.0 x $190 = $950 $380 40% $950 100% Fixed Fee $570
g) New Construction/Additions - 5+ Residential
Units (each 5 units, or fraction thereof)

10.0 x $190 = $1,900 $380 20% $1,900 100% Fixed Fee $1,520 [c] h) Over the Counter Alterations - Non-Residential 1.0 x $190 = $190 $95 50% $190 100% Fixed Fee $95 i) All Other Alterations - Non-Residential 2.0 x $190 = $380 $380 100% $380 100% Fixed Fee $0 j) New Construction/Additions - Non-Residential 6.0 x $190 = $1,140 $380 33% $1,140 100% Fixed Fee $760 Zoning Verification Letter
34 Zoning Verification Letter 2.0 x $190 = $380 $250 66% $380 100% Fixed Fee $130 Animal Permit
35 Animal Permit 4.0 x $190 = $760 $380 50% $380 50% Fixed Fee $0 Animal Permit - Life Line Rate $75
Appeal
36 Appeal
a) Appeal to Planning Commission 16.0 x $190 = $3,040 $425 14% $1,750 58% Fixed Fee $1,325 b) Appeal to City Council 16.0 x $190 = $3,040 50% of fee of application or permit
being appealed
varies $1,750 58% Fixed Fee varies
Appendix II: p. 35
City of Norwalk
User and Regulatory Fee Study
Planning Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Address Assignment
37 Address Assignment
a) Single Family Residential 1.0 x $190 = $190 $190 100% Fixed Fee b) Commercial 2.5 x $190 = $475 $475 100% Fixed Fee
c) Multi-Family Residential/Mixed Use 6.0 x $190 = $1,140 $1,140 100% Fixed Fee Other
38 Excess Plan Review Fee 1.0 x $190 = $190 $190 100% Per Hour [d] 39 Research by Planning Division Staff 1.0 x $190 = $190 $190 100% Per Hour [e] 40 Expedited Service Requests varies 1.5x Fee Fixed Fee [f] 41 Costs and Fees of Outside Agencies Actual Cost 100% Fixed Fee [g] 42 Construction Monitoring, Mitigation Monitoring,
Community Outreach, etc.
varies Actual Cost, plus 10%
admin rate
100% Fixed Fee
43 Technical Assistance/Third Party Review or Inspection varies Pass-through of consultant cost, plus
10% admin rate
100% Fixed Fee
44 For Services Requested of City Staff which have no
fee listed in this Master Fee Schedule, the City
Manager or the City Manager's designee shall
determine the appropriate fee based on the
following hourly rates for staff time involved in the
service or activity (per hour)

1.0 x $190 = $190 $190 100% Per Hour
[a] Good for ten years.
[b] Fee is intended to align to amount authorized by FCC. If FCC authorized amount changes, the amount(s) authorized by the FCC shall superseded the amount shown in this fee schedule. [c] Calculation examples: if seven units, fee is "fee x 2"; if 20 units, fee is "fee x 4". [d] Base fees include up to three rounds of plan review (initial submittal, plus two rounds of feedback). The City will bill hourly for additional reviews. [e] Fee applies for requests for written responses. For all other research, no charge for initial hour of research. Fee(s) apply for additional hours after first hour. [f] Availability/capacity to be determined by Director. [g] In addition to the fee amounts listed, the City will pass-through all costs of outside agencies and contract service providers (e.g., LAFCO, County Recorder, Department of Fish and Wildlife, etc.).

Appendix II: p. 36
Cost of Service Analysis
Engineering and Encroachment Permit Fees
Appendix II: p. 37
City of Norwalk
User and Regulatory Fee Study
Allocation of Annual Labor Effort - Engineering
Position FTE
Total Hours
Per FTE
Less: Holiday
& Leave
Productive
Hours Per
FTE
Total
Productive
Hours Indirect Direct Total
Total
Indirect
Hours
Total Direct
Hours Total Hours Notes
Director /City Engineer 0.45 2,080 216 1,864 839 100% 0% 100% 839 - 839 [a],[b] Principal Engineer 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Associate Engineer 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Assistant Engineer 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Engineering Technician 0.95 2,080 216 1,864 1,771 20% 80% 100% 354 1,417 1,771 [a],[b] Special Projects Coordinator 1.00 2,080 216 1,864 1,864 20% 80% 100% 373 1,491 1,864 [a],[b] Office Assistant II 1.00 2,080 216 1,864 1,864 100% 0% 100% 1,864 - 1,864 [a],[b] Total 6.40 11,930 4,548 7,381 11,930 Total 38% 62% 100%
Fee-Related All Other
Position
Total
Indirect
Hours
Total Direct
Hours Fee-Related All Other Total
Total
Indirect
Hours
Total Direct
Hours
Total Direct
Hours
Total Direct
Hours Total Hours Notes
Director /City Engineer 839 - 10% 90% 100% 84 - 755 - 839 [a],[b] Principal Engineer 373 1,491 10% 90% 100% 37 149 336 1,342 1,864 [a],[b] Associate Engineer 373 1,491 70% 30% 100% 261 1,044 112 447 1,864 [a],[b] Assistant Engineer 373 1,491 0% 100% 100% - - 373 1,491 1,864 [a],[b] Engineering Technician 354 1,417 70% 30% 100% 248 992 106 425 1,771 [a],[b] Special Projects Coordinator 373 1,491 0% 100% 100% - - 373 1,491 1,864 [a],[b] Office Assistant II 1,864 - 10% 90% 100% 186 - 1,678 - 1,864 [a],[b] Total 4,548 7,381 816 2,185 3,732 5,197 11,930 Total 7% 18% 31% 44% 100%
Contract Services
Description Total Notes
Annual Contract Services $675,000 [c]
Contract Services Total Est. Hrly Cost Est. Hours Indirect Direct Total Total
Indirect
Hours
Total Direct
Hours Total Hours Notes
Traffic Engineering 130,000$ 160$ 813 0% 100% 100% 0 813 813 [b],[d] PW Inspection (non-CIP) 170,000$ 120$ 1,417 0% 100% 100% 0 1,417 1,417 [b],[d] Contract Engineering 360,000$ 200$ 1,800 0% 100% 100% 0 1,800 1,800 [b],[d] Survey/Map Plan Checking 5,000$ 200$ 25 0% 100% 100% 0 25 25 [b],[d] Total 665,000$ 4,054 0 4,054 4,054
Fee-Related All Other
Contract Services
Total
Indirect
Hours
Total Direct
Hours Fee-Related All Other Total
Total
Indirect
Hours
Total Direct
Hours
Total Direct
Hours
Total Direct
Hours Total Hours Notes
Traffic Engineering - 813 75% 25% 100% - 609 - 203 813 [a],[b] PW Inspection (non-CIP) - 1,417 100% 0% 100% - 1,417 - - 1,417 [a],[b] Contract Engineering - 1,800 0% 100% 100% - - - 1,800 1,800 [a],[b] Survey/Map Plan Checking - 25 100% 0% 100% - 25 - - 25 [a],[b] Total 0 4,054 0 2,051 0 2,003 4,054
Appendix II: p. 38
User and Regulatory Fee Study
Allocation of Annual Labor Effort - Engineering
Divisional Total
Fee-Related All Other
Position Indirect Direct Indirect Direct Total
In-House Staffing 816 2,185 3,732 5,197 11,930
Contract Services 0 2,051 0 2,003 4,054
Total 816 4,236 3,732 7,200 15,984 Total 5% 26% 23% 45% 100%
[a] Source: FY 24/25 authorized positions.
[b] Direct/Indirect hours are intended to serve as reasonable estimates. Amounts will vary from year-to-year depending on activity, projects, and City Council priorities. [c] Source: FY 24/25 adopted budget (account 2080).
[d] Amounts intended to serve as reasonable estimates of current market rates for contract plan review and inspection services.

Appendix II: p. 39
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Engineering Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Engineering 101-30-3104 1020 SALARIES & WAGES $706,342 $0 $706,342 General Fund Engineering 101-30-3104 1052 AUTO ALLOWANCE $2,187 $0 $2,187 General Fund Engineering 101-30-3104 1060 PAID SICK LEAVE $2,200 $0 $2,200 General Fund Engineering 101-30-3104 1065 ACCRUED PAID VACATION $18,413 $0 $18,413 General Fund Engineering 101-30-3104 1078 MANAGEMENT BENEFIT 401A $6,843 $0 $6,843 General Fund Engineering 101-30-3104 1080 MEDICARE $10,672 $0 $10,672 General Fund Engineering 101-30-3104 1081 MGMT BENEFIT/MEDICAL $12,641 $0 $12,641 General Fund Engineering 101-30-3104 1083 PERS - EMPLOYER PORTION $258,313 $0 $258,313 General Fund Engineering 101-30-3104 1085 LIFE INSURANCE $1,498 $0 $1,498 General Fund Engineering 101-30-3104 1088 LONG-TERM DISABILITY INSURANCE $7,133 $0 $7,133 General Fund Engineering 101-30-3104 1090 MEDICAL INS - FT EMPLOYEES $69,960 $0 $69,960 General Fund Engineering 101-30-3104 1090M MEDICAL INS - MANAGEMENT $27,956 $0 $27,956 General Fund Engineering 101-30-3104 1091 DENTAL INS - FT EMPLOYEES $6,950 $0 $6,950 General Fund Engineering 101-30-3104 1092 VISION INS - FT EMPLOYEES $1,280 $0 $1,280 General Fund Engineering 101-30-3104 1097 WORKER'S COMPENSATION $8,568 $0 $8,568 General Fund Engineering 101-30-3104 1999 ALLOCATED PAYROLL ($250,000) $250,000 $0 General Fund Engineering 101-30-3104 2190 TELEPHONE & FAX $1,000 $0 $1,000 General Fund Engineering 101-30-3104 2080 CONTRACT SVC/NON-CLASS $675,000 $0 $675,000 General Fund Engineering 101-30-3104 2089 COMPUTER SYSTEM MAINT/SUPPORT $11,100 $0 $11,100 General Fund Engineering 101-30-3104 2111 MEMBERSHIPS $200 $0 $200 General Fund Engineering 101-30-3104 2130 OFFICE EQPT MTCE $3,000 $0 $3,000 General Fund Engineering 101-30-3104 2140 OFFICE SUPPLIES $4,000 $0 $4,000 General Fund Engineering 101-30-3104 2141 POSTAGE $400 $0 $400 General Fund Engineering 101-30-3104 2170 SPECIAL MAT'LS-SUPPLIES $2,500 $0 $2,500 General Fund Engineering 101-30-3104 2177 LA CO.CLERK-ENVIR.FILING $200 ($200) $0 General Fund Engineering 101-30-3104 2220 VEHICLE MTCE & SUPPLIES $1,059 $0 $1,059 General Fund Engineering 101-30-3104 2225 VEHICLE MTCE - LEASED VEH $540 $0 $540 General Fund Engineering 101-30-3104 2240 DUPLICATING SERVICE CHG $500 $0 $500 General Fund Engineering 101-30-3104 2250 TRAINING EXPENSE $4,000 $0 $4,000 Fd 213 Engineering 213-30-3104 2400 AUDIT FEES $1,000 ($1,000) $0 Fd 227 Engineering 227-30-3104 2080 CONTRACT SVC/NON-CLASS $120,000 ($120,000) $0 Fd 746 Engineering 746-30-3104 2152 VEHICLE LEASE $6,947 $0 $6,947 Total $1,722,402 $128,800 $1,851,202
General Fund Engineering ADJUST: VACANCY FACTOR ($70,634) $0 ($70,634) [b] Total $1,651,768 $128,800 $1,780,568
Appendix II: p. 40
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Engineering Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 22% $1,780,568 $391,725 [c] Allocation of Total Costs
Description Total Notes
Direct Expenses $1,780,568
Allocation of Citywide Overhead $391,725
Total $2,172,293
Allocation of Annual Labor Effort
Description Total Total Notes
Indirect: General Admin; Mgmt; Policies; Procedures; Training; Public Info 28% $618,123 [d] Direct: Plan Review, Permit, Issuance and Documentation 72% $1,554,170 [d] Total 100% $2,172,293
Allocation of Annual Labor Effort Among Core Services
Description Total Total Notes
Private Land Development Engineering and Encroachments 32% $686,609 [d] All Other Engineering Services (e.g., Traffic, Pavement, CIP) 68% $1,485,684 [d] Total 100% $2,172,293
Revenue Summary [a]
Budget Unit Acct Acct Desc
FY 20/21
Actual
FY 21/22
Actual
FY 22/23
Actual
FY 23/24
Actual
Multi-Year
Average
FY 24/25
Budget Notes
101-30-0000 4113 STREET OPENING PERMITS $160,996 $136,880 $32,072 $22,774 $88,181 $25,000 101-30-0000 4120 UTILITY CELL PERMITS $1,838 $0 $1,929 $0 $942 $2,500 101-30-0000 4505 STORM WATER PLAN CHECK FEE $5,180 $2,859 $1,807 $27,918 $9,441 $10,000 101-30-0000 4506 STORM WATER (MS4) INSPECTION $0 $0 $7,365 $8,463 $3,957 $2,000 101-30-0000 4512 ENG/PLAN CHECKING FEES $3,659 $0 $7,038 $13,983 $6,170 $10,000 101-30-0000 4514 ENG/INSPECTION FEES $1,570 $101,605 $211,282 $173,618 $122,019 $150,000 Total $173,243 $241,344 $261,493 $246,756 $230,709 $199,500 Appendix II: p. 41
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Engineering Engineering Fees Cost Recovery
Description Total
Revenue $230,709
Costs $686,609
Cost Recovery Rate 34%
General Fund Subsidy $455,900
Calculation of Fully-Burdened Hourly Rate for Engineering Fee-Related Services Description Total
Costs $2,172,293
Direct Hours 11,436
Fully-Burdened Hourly Rate $190
[a] Source: FY 24/25 Adopted Budget.
[b] Amount intended to serve as reasonable estimate based on Citywide historical vacancy factor. [c] Source: Citywide overhead cost allocation developed for purposes of this analysis. See separate worksheet for details. [d] Amounts intended to serve as reasonable estimates of direct activities v. indirect support to direct activities. Amounts may vary from year-to-year depending on activity, projects, and City Council priorities.

Appendix II: p. 42
City of Norwalk
User and Regulatory Fee Study
Engineering Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
1 Permit Issuance Fee 0.5 x $190 = $95 $47 49% $95 100% Fixed Fee $49 Right Of Way Permits
2 Encroachment (per NMC 12.20) 2.5 x $190 = $475 $178 37% $475 100% Fixed Fee $297 3 Monitoring Wells 4.0 x $190 = $760 $286 38% $760 100% Fixed Fee $475 4 Excavations
a) Dirt/Parkway
i) Up to 200 LF 3.0 x $190 = $570 $209 37% $570 100% Fixed Fee $362 ii) Each Add'l 200 LF or Fraction Thereof 1.0 x $190 = $190 $190 100% Fixed Fee b) Asphalt Concrete Material
i) Up to 200 LF 4.5 x $190 = $855 $346 40% $855 100% Fixed Fee $510 ii) Each Add'l 200 LF or Fraction Thereof 1.5 x $190 = $285 $285 100% Fixed Fee 5 Dumpster Review 0.5 x $190 = $95 $48 51% $48 51% Fixed Fee $0 6 Tree Planting Fee 1.5 x $190 = $285 $98 34% $285 100% Fixed Fee $188 7 Oversized Loads
a) Overloads (One-time) $16 $16 Fixed Fee $0 [a]
b) Overloads (Bi-annual permit for cranes only) $90 $90 Fixed Fee $0 [a] 8 Block Parties 0.5 x $190 = $95 $39 41% $95 100% Fixed Fee $56 9 Temporary Fence 1.0 x $190 = $190 $70 37% $190 100% Fixed Fee $120 10 Street Lane Closures 2.5 x $190 = $475 $181 38% $475 100% Fixed Fee $295 11 Construction Canopy 1.0 x $190 = $190 $70 37% $190 100% Fixed Fee $120 12 Banner Hanging 1.0 x $190 = $190 $70 37% $190 100% Fixed Fee $120 13 Building Relocation 1.5 x $190 = $285 $98 34% $285 100% Fixed Fee $188 a) 1-2 Sections Building $98
b) Over Two Sections $98
c) Entire Building $98
14 Newspaper Racks
a) Permit 1.0 x $190 = $190 $72 38% $190 100% Fixed Fee $119 b) Annual Renewal 0.5 x $190 = $95 $47 49% $95 100% Fixed Fee $49 Appendix II: p. 43
City of Norwalk
User and Regulatory Fee Study
Engineering Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Plan Check Fees
15 Drainage Plan Check
a) Major Development 12.0 x $190 = $2,280 $20 Flat rate plus 100% consultant or staff cost
Pass-through of consultant
cost, plus 10% admin rate, or
in-house staff time &
materials billing
100% Pass-through
+ 10% or bill
hourly
varies [b]
b) Small Development 5.0 x $190 = $950 $20 Flat rate plus 100% consultant or staff cost
Pass-through of consultant
cost, plus 10% admin rate, or
in-house staff time &
materials billing
100% Pass-through
+ 10% or bill
hourly
varies [b]
c) Single Family 4 or More Lots 1.0 x $190 = $190 $20 Flat rate plus 100% consultant or staff cost
Pass-through of consultant
cost, plus 10% admin rate, or
in-house staff time &
materials billing
100% Pass-through
+ 10% or bill
hourly
varies [b]
d) Sewer Plan Check & Inspection 5.0 x $190 = $950 $381 40% 10% of Engineer's Cost Est.; $950 minimum
100% Fixed Fee varies [c]
e) Other Plan Check & Inspection 5.0 x $190 = $950 $381 40% 10% of Engineer's Cost Est.; $950 minimum
100% Fixed Fee varies [c]
f) Life Line Rate $95
g) Life Line Rate $95
16 Final Parcel Map 36.0 x $190 = $6,840 $3,519 51% $6,840 100% Fixed Fee $3,321 [c] 17 Final Tract Map
a) Base Fee (First 4 Lots) 36.0 x $190 = $6,840 $3,519 51% $6,840 100% Fixed Fee $3,321 [c] b) Plus, Per Lot Fee (In Excess of 4 Lots) 0.5 x $190 = $95 0% $95 100% Fixed Fee $95 [c] 18 Lot Line Adjustment - Technical Review and Survey 10.0 x $190 = $1,900 $1,313 69% $1,900 100% Fixed Fee $587 [c] 19 Street/Alley Vacation
a) Owner Occupied 30.0 x $190 = $5,700 $2,217 39% $5,700 100% Fixed Fee $3,483 [c] b) Commercial Development 30.0 x $190 = $5,700 $2,217 39% $5,700 100% Fixed Fee $3,483 [c] Appendix II: p. 44
City of Norwalk
User and Regulatory Fee Study
Engineering Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Inspection/Construction Fees
20 Driveway or Handicap Ramp (each entrance) 2.0 x $190 = $380 $20 Flat rate plus 100% consultant or staff cost
61% $380 100% Fixed Fee varies
21 Residential Driveway Without Curb Work (each
entrance)

2.0 x $190 = $380 $20 Flat rate plus
100% consultant or staff cost
61% $190 50% Fixed Fee varies
22 Commercial Driveway (each entrance) 3.0 x $190 = $570 $20 Flat rate plus 100% consultant or staff cost
59% $570 100% Fixed Fee varies
23 Curb & Gutter
a) Up to 30 LF 2.0 x $190 = $380 $20 Flat rate plus
100% consultant or staff cost
61% $380 100% Fixed Fee varies
b) Each Add'l 30 LF 1.0 x $190 = $190 $20 Flat rate plus 100% consultant or staff cost
61% $190 100% Fixed Fee varies
24 Curb Only
a) Up to 30 LF 2.0 x $190 = $380 $20 Flat rate plus
100% consultant or staff cost
61% $380 100% Fixed Fee varies
b) Each Add'l 30 LF 1.0 x $190 = $190 $20 Flat rate plus 100% consultant or staff cost
61% $190 100% Fixed Fee varies
25 Sidewalk
a) Up to 30 LF 2.0 x $190 = $380 $20 Flat rate plus
100% consultant or staff cost
61% $380 100% Fixed Fee varies
b) Each Add'l 30 LF 1.0 x $190 = $190 $20 Flat rate plus 100% consultant or staff cost
61% $190 100% Fixed Fee varies
26 Curb Drain 1.5 x $190 = $285 $20 Flat rate plus
100% consultant or staff cost
62% $285 100% Fixed Fee varies
27 Culvert 1.5 x $190 = $285 $20 Flat rate plus
100% consultant or staff cost
62% $285 100% Fixed Fee varies
28 Repair Drive Apron (each entrance) $20 Flat rate plus 100% consultant or staff cost
Wireless Facilities
28 Small Cell Permits - Wireless
a) Public Right Of Way 6.0 x $190 = $1,140 $965 85% $1,140 100% Fixed Fee $176 [d] b) Renewal - Public Right Of Way 3.0 x $190 = $570 $482 85% $570 100% Fixed Fee $88 29 Co-Locations Permits
a) Public Right Of Way 6.0 x $190 = $1,140 $965 85% $1,140 100% Fixed Fee $176 [d] b) Renewal - Public Right Of Way 3.0 x $190 = $570 $482 85% $570 100% Fixed Fee $88 Appeal
30 Appeal
a) Appeal to Commission 12.0 x $190 = $2,280 $1,716 75% $1,750 77% Fixed Fee b) Appeal to City Council 12.0 x $190 = $2,280 50% of fee of application or permit being appealed
$1,750 77% Fixed Fee varies
Appendix II: p. 45
City of Norwalk
User and Regulatory Fee Study
Engineering Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
Other
31 Excess Plan Review Fee 1.0 x $190 = $190 $190 100% Per Hour [c] 32 Missed Inspection / Re-Inspection Fee 1.0 x $190 = $190 $190 100% Each [e] 33 Expedited Service Requests varies 1.5x Fee Fixed Fee [f] 34 Technical Assistance/Third Party Review or Inspection varies Pass-through of consultant cost, plus 10% admin rate
Fixed Fee
35 For Services Requested of City Staff which have no
fee listed in this Master Fee Schedule, the City
Manager or the City Manager's designee shall
determine the appropriate fee based on the
following hourly rates for staff time involved in the
service or activity (per hour)

1.0 x $190 = $190 $190 100% Per Hour
[a] Amounts set to match State of California.
[b] If work is performed by in-house staff as opposed to via consultant, the City will bill hourly for services provided using hourly rate identified in this fee schedule. [c] Base fees include up to three rounds of plan review (initial submittal, plus two rounds of feedback). The City will bill hourly for additional reviews. [d] Good for ten years.
[f] Expedited Plan Review request is subject to City Engineer approval. It is dependent on staff availability and workload. [e] Inspection fees include standard initial inspections and one re-inspection for each standard inspection. If additional re-inspections are required or inspections are requested but missed by the applicant/applicant contractor, the City will bill for additional inspections required.

Appendix II: p. 46
Cost of Service Analysis
Environmental Review / NPDES Fees
Appendix II: p. 47
City of Norwalk
User and Regulatory Fee Study
Environmental Review / NPDES Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours
Hourly Rate
*
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
1 NPDES Annual Inspection Fee
a) Tier A - Restaurant/Nursery/NEC 1.5 x $165 = $248 $75 - $85 61% $120 97% Fixed Fee $58 - $68 [a] b) Tier B - Automotive/Retail Gasoline/Grocery 2.5 x $165 = $413 $75 - $85 36% $200 97% Fixed Fee $58 - $68 [a] c) Tier C - Industrial (NOI/WDID)/Other 3.5 x $165 = $578 $150 52% $280 97% Fixed Fee $130 [a] 1 Stormwater Inspection Fee
a) Automotive and Gasoline Facility $80
b) Eating and Drinking Places $75
c) Nurseries and Nursery Centers $85
d) Industrial Non-IGP $85
e) Industrial IGP $150
f) Reinspection $154
Other
2 Missed Inspection / Re-Inspection Fee 1.0 x $165 = $165 $154 93% $165 100% Each [b] 3 For Services Requested of City Staff which have no
fee listed in this Master Fee Schedule, the City
Manager or the City Manager's designee shall
determine the appropriate fee based on the
following hourly rates for staff time involved in the
service or activity (per hour)

1.0 x $165 = $165 $165 100% Per Hour
[a] Facilities are inspected every two years, but fees are annualized for administrative purposes. * Hourly rate intended to represent reasonable hourly rate for in-house personnel or contract service support at market rates, plus allocation of citywide support. [b] Inspection fees include standard initial inspections and one re-inspection for each standard inspection. If additional re-inspections are required or inspections are requested but missed by the applicant/applicant contractor, the City will bill for additional inspections required.

Appendix II: p. 48
Cost of Service Analysis
Film and Photography Permit Fees
Appendix II: p. 49
City of Norwalk
User and Regulatory Fee Study
Film Permit Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate Fee Description
Est. Labor
Hours Hourly Rate
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery Fee Structure Fee Change Note
1 Film/Photography Permit
a) Application Review/Processing Fee
i) Film 6.00 x $150 = $900 varies varies $450 50% Per Application varies ii) Still Photography 2.00 x $150 = $300 varies varies $150 50% Per Application varies iii) Student Application 2.00 x $150 = $300 varies varies $50 17% Per Application varies b) Permit Revisions (each) 1.00 x $150 = $150 $150 100% Each n/a - new c) Film Permit Fee
i) Film Permit Fee varies varies $300 n/a Per Day varies ii) Still Photography Permit Fee varies varies $150 n/a Per Day varies d) City Coordination Fee (Percent of Total Fees Paid) 15% n/a - new e) Site Visit
i) First Visit 1.00 x $150 = $150 No Charge 0% Each n/a - new ii) Each Additional Visit 1.00 x $150 = $150 $150 100% Each n/a - new f) City Staffing and Support Charges Actual Cost Per Hour g) City Facility Location Use Fee Determined on case by case basis by scope of
permit
* Hourly rate intended to represent a reasonable estimate of the City's current full cost of service.

Appendix II: p. 50
Cost of Service Analysis
Finance Fees
Appendix II: p. 51
City of Norwalk
User and Regulatory Fee Study
Allocation of Annual Labor Effort - Finance
Position FTE
Total Hours
Per FTE
Less: Holiday
& Leave
Productive
Hours Per
FTE
Total
Productive
Hours Notes
Dir. of Finance/City Treasurer 1.00 2,080 216 1,864 1,864 [a] Controller/Dpty. Treasurer 1.00 2,080 216 1,864 1,864 [a] Sr. Mgmt Analyst 1.00 2,080 216 1,864 1,864 [a] Sr. Accountant 2.00 2,080 216 1,864 3,728 [a] Financial Analyst 2.00 2,080 216 1,864 3,728 [a] Account Clerk III 4.00 2,080 216 1,864 7,456 [a] Account Clerk II 4.00 2,080 216 1,864 7,456 [a] Total 15.00 27,960
Total
Indirect / Direct Service Ratio
Description Share Total Notes
Indirect 25% 6,990 [b]
Direct 75% 20,970 [b]
Total 100% 27,960 [b]
[a] Source: FY 24/25 authorized positions.
[b] Direct/Indirect hours are intended to serve as reasonable estimates. Amounts will vary from year-to-year depending on activity, projects, and City Council priorities.

Appendix II: p. 52
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Finance Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Finance 101-10-1501 1020 SALARIES & WAGES $991,076 $0 $991,076 General Fund Finance 101-10-1501 1030 PART TIME WAGES $88,808 ($88,808) $0 [b] General Fund Finance 101-10-1501 1048 MEDICAL OPT-OUT-GEN. UNIT $28,800 $0 $28,800 General Fund Finance 101-10-1501 1049 BI-LINGUAL/CERTIFICATION PAY $5,363 $0 $5,363 General Fund Finance 101-10-1501 1052 AUTO ALLOWANCE $2,580 $0 $2,580 General Fund Finance 101-10-1501 1060 PAID SICK LEAVE $1,500 $0 $1,500 General Fund Finance 101-10-1501 1065 ACCRUED PAID VACATION $37,145 $0 $37,145 General Fund Finance 101-10-1501 1078 MANAGEMENT BENEFIT 401A $7,528 $0 $7,528 General Fund Finance 101-10-1501 1080 MEDICARE $17,105 $0 $17,105 General Fund Finance 101-10-1501 1081 MGMT BENEFIT/MEDICAL $16,899 $0 $16,899 General Fund Finance 101-10-1501 1083 PERS - EMPLOYER PORTION $362,445 $0 $362,445 General Fund Finance 101-10-1501 1085 LIFE INSURANCE $2,505 $0 $2,505 General Fund Finance 101-10-1501 1088 LONG-TERM DISABILITY INSURANCE $10,010 $0 $10,010 General Fund Finance 101-10-1501 1090 MEDICAL INS - FT EMPLOYEES $112,448 $0 $112,448 General Fund Finance 101-10-1501 1090M MEDICAL INS - MANAGEMENT $15,769 $0 $15,769 General Fund Finance 101-10-1501 1091 DENTAL INS - FT EMPLOYEES $8,006 $0 $8,006 General Fund Finance 101-10-1501 1092 VISION INS - FT EMPLOYEES $1,408 $0 $1,408 General Fund Finance 101-10-1501 1095 MEDICAL INS- RETIREES $102,800 $0 $102,800 General Fund Finance 101-10-1501 1097 WORKER'S COMPENSATION $12,419 $0 $12,419 General Fund Finance 101-10-1501 2050 PUBLICATIONS $3,400 ($3,400) $0 [c] General Fund Finance 101-10-1501 2080 CONTRACT SVC/NON-CLASS $124,500 ($124,500) $0 [c] General Fund Finance 101-10-1501 2081 CONTRACT SVC/SPECIAL STUDIES $72,000 ($72,000) $0 [c] General Fund Finance 101-10-1501 2084 CONTRACT SVC/ANIMAL CONTROL $942,800 ($942,800) $0 [c] General Fund Finance 101-10-1501 2089 FINANCIAL SYST MAINT & SUPPORT $317,850 $0 $317,850 General Fund Finance 101-10-1501 2110 CONFERENCES & MEETINGS $14,000 $0 $14,000 General Fund Finance 101-10-1501 2111 MEMBERSHIPS $1,800 $0 $1,800 General Fund Finance 101-10-1501 2113 MILEAGE REIMBURSEMENT $200 $0 $200 General Fund Finance 101-10-1501 2130 OFFICE EQPT MTCE $3,500 $0 $3,500 General Fund Finance 101-10-1501 2140 OFFICE SUPPLIES $23,000 $0 $23,000 General Fund Finance 101-10-1501 2141 POSTAGE $8,000 $0 $8,000 General Fund Finance 101-10-1501 2190 TELEPHONE & FAX $8,000 $0 $8,000 General Fund Finance 101-10-1501 2220 VEHICLE MTCE & SUPPLIES $2,355 $0 $2,355 General Fund Finance 101-10-1501 2225 VEHICLE MTCE - LEASED VEH $400 $0 $400 General Fund Finance 101-10-1501 2240 DUPLICATING SERVICE CHG $500 $0 $500 General Fund Finance 101-10-1501 2250 TRAINING EXPENSE $6,000 $0 $6,000 General Fund Finance 101-10-1501 2400 AUDIT FEES $56,000 ($56,000) $0 [c] General Fund Finance 101-10-1501 2490 BANK SERVICE CHARGES $34,000 ($34,000) $0 [c] General Fund Finance 101-10-1501 2609 LA CO AMIN COST/PROP TAX $4,400 ($4,400) $0 [c] General Fund Finance 101-10-1501 3860 C/O-OFFICE EQUIPMENT $1,500 ($1,500) $0 [c] Subtotal $3,448,819 ($1,327,408) $2,121,411
Appendix II: p. 53
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery and Fully-Burdened Hourly Rate - Finance Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 22% $2,121,411 $466,710 [d] Allocation of Total Costs
Description Total Notes
Direct Expenses $2,121,411
Allocation of Citywide Overhead $466,710
Total $2,588,121
Calculation of Fully-Burdened Hourly Rate for Building Fee-Related Services Description Total Notes
Costs $2,588,121
Direct Hours 20,970 [e]
Fully-Burdened Hourly Rate $123
[a] Source: FY 24/25 Adopted Budget.
[b] Adjustment to exclude labor costs not included in direct hours calculation. [c] Adjustment to exclude non-fee related expenditures or fee-related expenditures accounted for via separate section of this analysis (e.g., animal control). [d] Source: Citywide overhead cost allocation developed for purposes of this analysis. See separate worksheet for details. [e] Amounts intended to serve as reasonable estimates of direct activities v. indirect support to direct activities. Amounts may vary from year-to-year depending on activity, projects, and City Council priorities.

Appendix II: p. 54
City of Norwalk
User and Regulatory Fee Study
Calculation of Cost Recovery - Animal Control
Recurring Expenditures [a]
Fund Division Budget Unit Acct Acct Desc Budget Adjust Total Notes General Fund Finance 101-10-1501 2084 CONTRACT SVC/ANIMAL CONTROL $942,800 $0 $942,800 Subtotal $942,800 $0 $942,800
Allocation of Citywide Overhead
Description
C'wide OH
Rate Mod Op Exp
Allocation of
C'wide OH Notes
Citywide Overhead Allocation 15% $942,800 $141,420 [b]
Allocation of Total Costs
Description Total Notes
Direct Expenses $942,800
Allocation of Citywide Overhead $141,420
Total $1,084,220
Revenue Summary [a]
Budget Unit Acct Acct Desc
FY 20/21
Actual
FY 21/22
Actual
FY 22/23
Actual
FY 23/24
Actual
Multi-Year
Average
FY 24/25
Budget Notes
101-10-0000 4131 ANIMAL LICENSE $233,475 $182,134 $173,184 $139,191 $181,996 $185,000 101-10-0000 4237 ANIMAL LIC/DELINQ CHARGE $1,200 $1,775 $1,107 $961 $1,261 $5,000 Total $234,675 $183,909 $174,291 $140,152 $183,257 $190,000 Animal Control Fees Cost Recovery
Description Total Notes
Revenue $183,257
Costs $1,084,220
Cost Recovery 17%
Over/(Under) Recovery ($900,963)
[a] Source: Forecast 24/25 Budget.
[b] Contract service. Assumes deMinimums rate to err on the side of conservative for fee payor.

Appendix II: p. 55
City of Norwalk
User and Regulatory Fee Study
Finance Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate $123 $190
Fee Description Finance
Bldg / Code
Enf / PD /
PW /Other Total Finance
Bldg / Code
Enf / PW
/Other Total Current Fee
Current Est.

Cost
Recovery Proposed Fee Charge Basis
Proposed
Cost
Recovery Note
1 Credit Card Transaction Processing Fee 3.00% n/a - new 3.00% % of amount paid by credit card
2 Non-Sufficient Funds Transaction Processing
Returned Check (NSF) Processing

0.33 0.33 $41 $0 $41 $25 - $35 $25
1 1st Return - Set by Law - AB 1004 $25
2 2nd Return - Set by Law - AB 1004 $35
3 Dog License
a) Dog License - Unaltered $60 $60
b) Dog License - Spayed/Neutered $30 $30
c) Dog License - Senior Rate - Unaltered $30 $30
d) Dog License - Senior Rate - Spayed/Neutered $15 $15
e) Dog License - Late Penalty - 50% of Original Fee 50% of Original Fee 50% of Original Fee f) Dog License - Tag Fee $5 $5
Business Regulation
4 Business License Application / Renewal Fees
a) Business License Application Fee - In City 0.33 0.50 0.83 $41 $95 $136 $105 77% $130 96% b) Business License Application Fee - Out of City 0.25 0.25 $31 $0 $31 $20 65% $30 98% c) Exempt - Non-Profit $105
c) Business License Renewal Fee 0.17 0.17 $21 $0 $21 $20 98% $20 98% d) Business License SB 1186 Fee $4 $4 State Mandated
5 Film Permit
a) Film Permit - With Street Closures $910 Per Production b) Film Permit - Non-Street Closures $519 Per Production 5 Taxi Permit
a) Taxi - Owner's Permit (each) not
examined
$9,250 $9,250 Plus Cost of Los Angeles
County Sheriff's Investigation
b) Taxi - Driver's Permit (each) not
examined
$71 $71 Plus Cost of Los Angeles
County Sheriff's Investigation
6 Mobile home Park Permit Annual Fees
a) Mobile home Park Permit Annual Fees State Established Fees - (Mobile home Park
Permit Annual Fees)
State Established Fees -
(Mobile home Park
Permit Annual Fees)
b) Special Occupancy Park State Established Fees -
(Mobile home Park
Permit Annual Fees)
State Established Fees -
(Mobile home Park
Permit Annual Fees)
c) Temporary Recreational Vehicle Park State Established Fees - (Mobile home Park
Permit Annual Fees)
State Established Fees -
(Mobile home Park
Permit Annual Fees)
d) Combination Mobile home and Recreational
Vehicle Park
State Established Fees -
(Mobile home Park
Permit Annual Fees)
State Established Fees -
(Mobile home Park
Permit Annual Fees)
17%
recovery for
animal
control
Appendix II: p. 56
City of Norwalk
User and Regulatory Fee Study
Finance Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate $123 $190
Fee Description Finance
Bldg / Code
Enf / PD /
PW /Other Total Finance
Bldg / Code
Enf / PW
/Other Total Current Fee
Current Est.

Cost
Recovery Proposed Fee Charge Basis
Proposed
Cost
Recovery Note
7 Bingo
a) Bingo - New Permit $540 $540 Plus Cost of Los Angeles County Sheriff's Investigation
[a]
b) Bingo - Renewal $28 $50 [a]
c) Bingo - New - Nonprofit $28 $50 [a]
d) Bingo - Renewal - Nonprofit $28 $50 [a]
8 Fireworks
a) Fireworks - Wholesaler 4.00 4.00 8.00 $492 $760 $1,252 $910 73% $1,200 96% i) Refundable Deposit $500 $500
b) Fireworks - Non-Profit Organizations 0.50 1.00 1.50 $62 $190 $252 $150 60% $150 60% i) Refundable Deposit $50 $50
9 Towing Permit
a) Towing Permit - New Permit 0.50 1.00 1.50 $62 $190 $252 $138 55% $250 99% b) Towing Permit - Renewal 0.25 0.50 0.75 $31 $95 $126 $95 75% $125 99% 10 Fortune Telling
a) Fortune Telling - New Permit 0.50 1.50 2.00 $62 $285 $347 $255 74% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Fortune Telling - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
c) Fortune Telling - New Permit - Nonprofit $255
d) Fortune Telling - Renewal - Nonprofit $150
11 Dance Permit
a) Dance Permit - New Permit 0.50 1.50 2.00 $62 $285 $347 $255 74% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Dance Permit - Renewal 0.50 0.75 1.25 $62 $143 $204 $200 98% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
c) Dance Permit - New - Nonprofit $250
d) Dance Permit - Renewal - Nonprofit $200
12 Game Arcade
a) Game Arcade - New Permit 0.50 1.50 2.00 $62 $285 $347 $265 76% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Game Arcade - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
c) Game Arcade - New - Nonprofit $249
d) Game Arcade - Renewal - Nonprofit $150
Appendix II: p. 57
City of Norwalk
User and Regulatory Fee Study
Finance Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate $123 $190
Fee Description Finance
Bldg / Code
Enf / PD /
PW /Other Total Finance
Bldg / Code
Enf / PW
/Other Total Current Fee
Current Est.

Cost
Recovery Proposed Fee Charge Basis
Proposed
Cost
Recovery Note
13 Massage Parlor
a) Massage Parlor - New Permit 1.50 8.00 9.50 $185 $1,520 $1,705 $1,700 100% $1,700 Plus Cost of Los Angeles County Sheriff's Investigation
100%
b) Massage Parlor - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
14 Massage Technician
a) Massage Technician - New Permit 1.50 3.00 4.50 $185 $570 $755 $645 85% $650 Plus Cost of Los Angeles County Sheriff's Investigation
86%
b) Massage Technician - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
15 Pawnbrokers, Secondhand Dealers
a) Pawnbrokers, Secondhand Dealers - New
Permit

0.50 1.50 2.00 $62 $285 $347 $245 71% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Pawnbrokers, Secondhand Dealers - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
16 Junk Collector
a) Junk Collector - New Permit 0.50 1.50 2.00 $62 $285 $347 $245 71% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Junk Collector - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
17 Secondhand Dealer
a) Secondhand Dealer - New Permit 0.50 1.50 2.00 $62 $285 $347 $245 71% $300 Plus Cost of Los Angeles County Sheriff's Investigation
87%
b) Secondhand Dealer - Renewal 0.50 0.75 1.25 $62 $143 $204 $150 74% $200 Plus Cost of Los Angeles County Sheriff's Investigation
98%
[a] Pursuant to California Penal Code Section 326.5.

Appendix II: p. 58
Cost of Service Analysis
Social Services Fees
Appendix II: p. 59
City of Norwalk
User and Regulatory Fee Study
Senior Center / Social Services Fees
Calculation of Estimated Cost of Service
Senior Center - General Fund Expenses
Description Total Notes
101304104 - SENIOR CENTER FACILITIES $367,298 [a]
101404104 - SENIOR CENTER $1,642,447 [a]
Total General Fund Expenses $2,009,745
Fiscal Impact of Potential Fee Changes
Description
FY 24/25 Budget
Revenue
Adjusted
Revenue
Revenue
Change Note
Classes - Account 4532 $3,000 $3,150 $150 [a]
Programs - Account 4533 $11,000 $11,550 $550 [a]
Total $14,000 $14,700 $700
Description
Program Cost
Recovery
Annual Revenue $14,000
Total General Fund Expenses $2,009,745
Cost Recovery from Fees and Charges 1%
[a] Source: FY 24/25 Adopted Budget.

Appendix II: p. 60
City of Norwalk
User and Regulatory Fee Study
Senior Center / Social Services Fees
Calculation of Estimated Cost of Service
Fee Description Current Fee Proposed Fee Fee Change Charge Basis Note Programs
1 Dinners $7
1 Dances / Mixers $8 $10 $2 Per Person
2 Holiday Dance $23 $25 $2 Per Person
3 Pool Tournament $0 $5 $5 Per Person
Classes
4 Classes taught by volunteers $0 No Charge $0 Per Session/Event a) Quilting Social $0
b) Lab Robes $0
c) Swedish Weaving $0
d) City Walkers $0
e) China Painting $0
5 Classes taught by staff $0 $0 - $15 $0 - $15 Per Session/Event a) Arts & Crafts $0
6 Classes taught by paid instructor
a) Resident varies $10 varies Per Session/Event
b) Non-Resident varies $20 varies Per Session/Event
a) Fine Arts 1 & 2
i) Resident $7
ii) Non-Resident $13
b) Crochet
i) Resident $7
ii) Non-Resident $13
c) Line Dance 1 & 2
i) Resident $7
ii) Non-Resident $13
d) Computer Classes
i) Computer 1 $34
ii) Computer 2 $35
7 Contract Classes Instructor/City Split Instructor 60% City 40%
varies varies Per Session/Event
Excursions / Tours
8 Excursions / Tours $20 - $25 $20 - $25 $0 Per Person
Appendix II: p. 61
City of Norwalk
User and Regulatory Fee Study
Recreation Fees
Cost of Service Calculation - At Fully-Burdened Hourly Rate $123 $190
Fee Description Finance
Bldg / Code
Enf / PD /
PW /Other Total Finance
Bldg / Code
Enf / PW
/Other Total Current Fee
Current Est.

Cost
Recovery Proposed Fee Charge Basis
Proposed
Cost
Recovery Note
Special Event Permit
72 New/One time event, Carnivals, Circuses, Fairs,
Festivals, Street Closure Events, and Events with
alcohol

0.50 4.00 4.50 $62 $760 $822 $370 45% $400 49%
a) Non-Profit Organizations 0.50 4.00 4.50 $62 $760 $822 $160 19% $200 24% 73 Annual, Semi-annual or re-occurring events, with
changes in scope

0.50 3.00 3.50 $62 $570 $632 $270 43% $300 48%
a) Non-Profit Organizations 0.50 3.00 3.50 $62 $570 $632 $110 17% $150 24% 74 Annual, Semi-annual or re-occurring events, with no
changes in scope

0.50 2.50 3.00 $62 $475 $537 $260 48% $250 47%
a) Non-Profit Organizations 0.50 2.50 3.00 $62 $475 $537 $60 11% $125 23% 75 Norwalk non profit organization for giveaways and
events where no money is exchanged

0.50 2.50 3.00 $62 $475 $537 $0 0% $0 0%
76 Grand Openings, Business Events/Business
Promotions which occupy parking areas, drive aisles
or public right-of-way where no money is exchanged

0.50 2.50 3.00 $62 $475 $537 $0 0% $0 0%
77 Carnivals 0.50 0.50 1.00 $62 $95 $157 $100 64% $150 per day business license fee plus special event fee
96%
78 Special Events Permit Appeal Fee varies 50% of Application Fee
50% of Application
Fee
Appendix II: p. 62
Cost of Service Analysis
Water Utility Fees
Appendix II: p. 63
City of Norwalk
User and Regulatory Fee Study
Water Utility Service Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours
Hourly Rate
*
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
1 New Service Initiation
a) No Field Visit Required 0.42 x $120 = $50 $45.25 91% $50 100% Fixed $5 b) Field Visit Required (Turn On and Unlock Meter) 1.00 x $120 = $120 $45.25 38% $50 42% Fixed $5 c) Refundable Deposit $150.00 $150 Fixed $0
2 Automated Meter Infrastructure Opt-Out Fee
a) Initial Fee 1.00 x $120 = $120 $75 63% Fixed
b) Monthly Fee 0.75 x $120 = $90 $10 11% Fixed
c) Reduced Fee for Income Qualified - Initial Fee 1.00 x $120 = $120 $10 8% Fixed d) Reduced Fee for Income Qualified - Monthly
Fee

0.75 x $120 = $90 $5 6% Fixed
3 Water Turn Off/Turn On
a) Service Charge (before 5:00 p.m.)
i) Low Income 1.17 x $120 = $140 n/a $60 43% Fixed new [a] ii) All Others 1.17 x $120 = $140 n/a $120 86% Fixed new b) Service Charge (after 5:00 p.m.)
i) Low Income 2.17 x $144 = $312 $166.50 53% $180 58% Fixed $14 [a] ii) All Others 2.17 x $144 = $312 $166.50 53% $250 80% Fixed $84 4 Backflow Charge 1.00 x $120 = $120 $90.25 75% $120 100% Fixed $30 5 Meter Test
a) 3/4" - 1" Meter (per test) 3.00 x $120 = $360 $250 69% Fixed [b] b) >1" Meter (per test) 4.00 x $120 = $480 $350 73% Fixed [b] 6 Fire Flow Test (per test) 4.00 x $120 = $480 $380.00 79% $480 100% Fixed $100 7 Construction Meter
a) Hydrant Meter Installation 2.00 x $120 = $240 $240 100% Fixed new b) Hydrant Meter Daily Rental Rate $10 Fixed new
c) Hydrant Water Use Deposit $1,500 Fixed new
d) Replacement/Damage Meter $1,500 Fixed new
e) Cost of Water see rate schedule Fixed new
8 Water Tampering
a) Meter Pull
i) 1" < 1.00 x $120 = $120 $120 100% Fixed
ii) 1.5" - 2" 2.00 x $120 = $240 $240 100% Fixed
iii) 3" 6.00 x $120 = $720 $720 100% Fixed
iv) > 4" 8.00 x $120 = $960 $960 100% Fixed
b) Meter Re-Install
i) 1" < 2.00 x $120 = $240 $240, plus actual cost of meter 100% Fixed ii) > 1" varies x $120 = varies T&M, plus actual cost of meter 100% Fixed c) Lock Off 1.00 x $120 = $120 $47.00 39% $120 100% Fixed d) Replacement of Cut Off Lock / Curb Stop 1.00 x $120 = $120 $47.00 39% $120 100% Fixed Appendix II: p. 64
City of Norwalk
User and Regulatory Fee Study
Water Utility Service Fees
Calculation of Estimated Cost of Service
Fee Description
Est. Labor
Hours
Hourly Rate
*
Est. Cost of
Svc Current Fee
Current Cost
Recovery Proposed Fee
Proposed
Cost
Recovery
Fee
Structure Fee Change Note
9 Penalty
a) Late Payment of Water Bill
i) Penalty after due date (16 - 25 days late) $10.00 $10 Fixed ii) Penalty after due date (26 days or later) $40.00 $40 Fixed b) Illegal Water Meter Turn On $75.00 $75 Fixed
Other
10 Emergency Call Out / Special Call-Out Response 2.00 x $144 = $288 $166.50 $144 per hour; 2 hr. minimum 100% Per Hour 11 Rates for Services Not Specified in this Schedule
a) Utility Maintenance Personnel
i) Regular 1.00 x $120 = $120 $120 100% per hour
ii) Overtime 1.00 x $144 = $144 $144 100% per hour;
2-hr min.
12 Technical Assistance/Third Party Review or Inspection varies Pass-through of consultant cost, plus 10% admin rate
T&M, plus
10%
* Hourly rate intended to represent reasonable estimate of fully burdened hourly rate for utility maintenance worker based on Norwalk adopted salary schedule, with adjustments for indirect costs, services and supplies, departmental administration, etc. [a] For residential customers who demonstrate to the City a household income below 200 percent of the federal poverty line, the City will limit any service restoration charges during normal operating hours to fifty dollars ($50), and during nonoperational hours to one hundred fifty dollars ($150). These limits are subject to an annual adjustment for changes in the Bureau of Labor Statistics Consumer Price Index for All Urban Consumers (CPI-U) beginning January 1, 2021. [b] Test amount refundable if meter is found to be defective.

Appendix II: p. 65
Cost of Service Analysis
Citywide Overhead Cost Allocation
Appendix II: p. 66
City of Norwalk
User and Regulatory Fee Analysis
Estimated Citywide Overhead (for Cost of Service Calculation Purposes Only) Central Service Center - General Fund Allocation [a]
Description Annual Expenses Adjustment Adjusted Expenses Notes Mayor & Council $570,332 $0 $570,332
City Mgr's Office / Administration $1,714,912 $0 $1,714,912 City Attorney $410,000 ($250,000) $160,000 [b]
Management Services $268,200 ($268,200) $0 [c]
Communications & Public Affairs $1,231,683 ($20,200) $1,211,483 [d] Multimedia Production $463,342 $0 $463,342
MIS - Network Contractor $1,662,191 $0 $1,662,191
City Clerk $1,513,564 ($262,025) $1,251,539 [e]
Human Resources $4,244,924 $0 $4,244,924
Finance $3,448,818 ($1,139,300) $2,309,518 [f]
Debt Service $1,474,162 ($1,474,162) $0
$17,002,128 ($3,413,887) $13,588,241
Direct Service Department - General Fund - Estimated Expenditures [a] Description Annual Expenses Adjustment Adjusted Expenses Notes Public Safety $7,345,361 $0 $7,345,361
LA County Sheriff's Contract $18,433,430 $0 $18,433,430 Homeless Outreach $537,412 $0 $537,412
Public Services $16,190,827 $0 $16,190,827
Social Services $4,202,161 $0 $4,202,161
Recreation $6,940,518 $0 $6,940,518
Community Development $5,071,497 $0 $5,071,497
Adjustment $0 $1,939,725 $1,939,725 [g]
$58,721,206 $1,939,725 $60,660,931
Estimated Citywide Indirect Cost Rate - General Fund
Dept/Division Total Notes
Indirect Costs $13,588,241
Direct Expenses $60,660,931 [h]
Total 22% <<< Indirect cost rate *
[h] Indirect cost base is operating expenses of direct service units. * This represents a conservative indirect cost rate calculation. This estimate was developed for purposes of user and regulatory fee cost of service analysis. As part of day-to-day operations, staff may categorize, assign, or quantify indirect costs using different criteria and methods. [a] Source: FY 24/25 adopted budget; p. 49.
[g] Adjustment to include direct services that are budgeted in indirect units (e.g. animal control contract). [b] Adjustment to exclude amounts allocated to special studies. [c] Adjustment to exclude from allocation to fee-related services since many of the functions within this unit are special project specific. [f] Adjustment to exclude contract services (major contract service is animal control). [d] Adjustment to exclude from Hometown Hero and Council Reorganization expenditures. [e] Adjustment to exclude passport services expenses, capital expenditures, and election expenses.

Appendix II: p. 67

Norwalk City CouncilMarch 4, 2025

Norwalk City Council
March 4, 2025