City Council Agenda Report
July 15, 2025
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Gabriela Garcia, Senior Management Analyst
SUBJECT: DELINQUENT REFUSE COLLECTION ACCOUNTS
Background:
Norwalk Municipal Code Section 8.48.280, Mandatory Service, requires all solid waste collected from residential, commercial, or industrial premises for a fee, service charge, or other consideration, shall be collected by a solid waste enterprise under the provisions of an exclusive contract awarded by City Council.
City procedures state that any owner who has a delinquent account during the period of May 1, 2024 to April 30, 2025 shall be sent, by mail, written notification that the Property Maintenance and Building Rehabilitation Appeals Board (Appeals Board) will review all such delinquent accounts during a public hearing.
Summary:
Approximately 2,122 notices for accounts that were delinquent as of April 30, 2025 were mailed on May 1, 2025, totaling $396,923. Since the original lists were prepared, many payments or adjustments have been processed and removed from the delinquent account list. The Appeals Board conducted a public hearing on July 9, 2025 and recommended that City Council move to lien the listed properties, with the exception of those customers that have resolved their accounts by the July 31, 2025 deadline. Daily payments and/or adjustments will continue to be processed through July 31, 2025. If approved by City Council, action will be taken to submit the delinquent charges, including the $25 per account City administrative fee, to the Los Angeles County Tax Collector for placement on the 2025 property tax bill.
City Council July 15, 2025
Delinquent Trash Report Page No. 2
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Fiscal Impact:
The City will be reimbursed $25 per account for administrative costs. The total amount will not be known until the final list is completed.
Citizens Advised:
Account holders were notified of the delinquency and opportunity to attend the Public Hearing held in July and the City Council meeting.
Strategic Plan 2023 Implementation:
N/A
Recommended Action:
Staff recommends City Council approve the lien list for the delinquent accounts that are not paid by July 31, 2025 and authorize staff to forward a final list to the Los Angeles County Tax Assessor.
Attachments:
Preliminary lien list from Athens Services.