City Council Agenda Report
February 17, 2026
TO: Honorable City Council
FROM: Jesus M. Gomez, City Manager
BY: Ozzie Ramos, Deputy City Manager
Michael Johnson, IT Manager
Amber Bulosan, Management Analyst
SUBJECT: AGREEMENT AMENDMENT NO. 4 - GIS INTEGRATION AND ADDITIONAL SERVICES – RESOLUTION NO. 26-14 – BUDGET AMENDMENT
Background:
On October 5, 2021, City Council awarded a contract to EdgeSoft, Inc. (EdgeSoft) for online permitting and licensing software. Since that time, three amendments have been executed for additional services related to data conversion and migration, work order, and system support services, and permit and land management services. This fourth amendment comprises two phases. The first phase authorizes City staff and EdgeSoft to complete a full data migration into the upgraded GIS infrastructure, ArcGIS. This transition will eliminate the use of XY Maps. The City currently maintains land management data within XY Maps, which is integrated with both the Property Information Portal and the ePALS systems. EdgeSoft will support the City in the integration of data into ArcGIS. In addition to the GIS integration, EdgeSoft will enhance current reporting metrics for the Public Services Department work order system.
ArcGIS will provide a centralized, interactive mapping platform enabling staff to view addresses with accurate APN information, City infrastructure, permits, business licenses, and other spatial data, with the ability to apply multiple layers, including the City’s quadrant map. Information from the Community Development, Finance, Public Safety, and Public Services Departments is being collected by staff to ensure consistency in data accuracy.
The second phase of the fourth amendment will include further enhancements of City department’s work order system, the creation of complex reporting metrics, and module training.
These enhancements, supported by ArcGIS, will improve staff’s ability to analyze service requests, identify areas of critical need, and provide high quality customer service.
City Council February 17, 2026
Amendment No. 4 – GIS Integration/ Additional
Services – Resolution No. 26-14
Page No. 2
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Fiscal Impact:
The anticipated fiscal impact of the proposed Amendment No. 4 is $89,375. The Community Development, Public Safety, and Public Services Department’s existing operational budgets will fund $31,625 of the aforementioned amount. The remaining $57,750, plus an additional $40,000 for any unanticipated future expenses, will need to be added for the Administration Department.
The total amount being encumbered for GIS integration and additional services by EdgeSoft is $129,375.
Citizens Advised:
N/A
Strategic Plan 2023 Implementation:
The recommended action will further the City’s Strategic Plan Goal 2: Work in Partnership with Our Community to Achieve Safe and Livable Neighborhoods.
Recommended Action:
Staff recommend City Council:
a. adopt Resolution No. 26-14, A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NORWALK AUTHORIZING AN AMENDMENT TO THE FISCAL YEAR 2025/26 ADOPTED BUDGET TO APPROPRIATE FUNDS FOR THE AMENDMENT NO. 4 TO THE EDGESOFT AGREEMENT, in the amount of $97,750; and
b. approve Amendment No. 4 to the agreement with EdgeSoft, Inc. for GIS integration and additional services, in an amount not to exceed $89,375; and authorize the City Manager to execute the amendment and any additional amendments, provided there is funding in the budget and it is within the City Manager’s signing authority; on behalf of the City, in a form approved by the City Attorney.
Attachments:
Resolution No. 26-14