Department of Workplace and
Employment Standards (DWES)
Department of
Workplace and
Employment
Standards (DWES)
Emylene Aspilla
Director
Department of Workplace and Employment Standards
DWES Creation and Responsibilities
Department was created July 1, 2020:
Labor Standards
• Educate workers and employers on Oakland’s labor laws. • Enforce laws promoting access to/participation in quality jobs.
Business Inclusion
• Ensure equitable access to the City’s contracting opportunities. • Maximize participation of local and small businesses.
Labor Standards
Provision Applicability Reference Overview
Wages,
Benefits, &
Working
Conditions
City
Minimum
Wage, Sick
Leave, and
Other
Employment
Standards
Citywide Chapter 5.92
• Employees working 2+ hours a week
• Effective 1/1/2023: $15.97
• 1 hour of sick leave for every 30 hours
worked
• Hospitality Employers that collect “service
charges” must pay these to employees
who rendered the service
Hotel
Minimum
Wage and
Working
Conditions
Citywide Chapter 5.93
• Effective 1/1/23: $17.37 with benefits and
$23.15 without benefits
• Maximum of 4000 square feet of
floorspace cleaned in 8 hours
• Consent for working over 10 hours
• Panic buttons for housekeepers, room
servers, and other hotel employees
working alone in guest rooms or
bathrooms
Labor Standards
Provision Applicability Reference Overview
Wages,
Benefits, &
Working
Conditions
Living Wage
Ordinance
City Contracts Chapter 2.28
Effective 7/1/2022: $16.14 with benefits and
$18.53 without benefits
Prevailing
Wage
City Contracts Resolution
No. 57103
C.M.S
Wages vary by trade and are determined
by the State of California
Equal Benefits
Ordinance
City Contracts Chapter 2.32
Benefits are offered equally to employees
with domestic partners and employees
with spouses
Labor Standards
Provision Applicability Reference Overview
Job Access &
Participation
Local
Employment
Program
City Contracts Part IV of the
Local
and Small Business
Enterprise Program
,
Resolution No. 69687
C.M.S., as amended
and codified by
Ordinance No. 12389
C.M.S., and as
subsequently
amended
Public works projects, craft by craft:
• 50% of work hours performed
by Oakland residents
• 50% of new hires are Oakland
residents
o First new hire must be an
Oakland resident
Labor Standards
Provision Applicability Reference Overview
Job Access &
Participation
Fifteen (15)
Percent
Apprenticeship
Program
City Contracts Resolution No.
74762 C.M.S.
• Utilizing apprentices at 15%
counts toward Local
Employment Program goals
Women and
Minority
Utilization
City Contracts
with Federal
Funding
3C00 Executive
Order Goals
• Nationwide goal of 6.9% for
female utilization
• 25.6% minority utilization for the
San Francisco-Oakland
Economic Area
Labor Standards
Provision Applicability Reference Overview
Job Access &
Participation
Oakland
Army Base
Vertical
Construction
and
Operations
Resolution No.
13140 C.M.S.
Construction by trade:
• 50%
of work hours performed by
Oakland residents
• 20% of work hours performed by any
Apprentice
• 25% of Apprentice hours are performed
by Disadvantaged Workers
West Gateway Ground Lease – Large
Employers:
• 50% of workers hired during a particular
year are Oakland residents
• 25% of workers hired during a particular
year are Disadvantaged Workers
• Incentives for job retention
Labor Standards – COVID-19
Provision Applicability Reference Overview
Sick Leave Protecting
Workers and
Communities
During the
Pandemic -
COVID-19
Emergency Paid
Sick Leave
Ordinance
Citywide Chapter 5.94
• Enacted to complement and
strengthen the Federal FFCRA and
State Paid Sick Leave laws.
• Compensate all employees laid off on
or after May 12, 2020 immediately
upon separation for paid sick leave
they accrued pursuant to Oakland’s
existing sick leave provisions.
Labor Standards – COVID-19
Provision Applicability Reference Overview
Recall Hospitality and
Travel Worker
Right to Recall
Citywide Chapter 5.95 • Certain travel and hospitality workers laid off after January 31, 2020 for
economic, non-disciplinary reasons
must be re-hired by seniority.
• Employers subject to the ordinance:
Airport Hospitality Operations, Airport
Service Providers, Event Centers, Hotels,
and Restaurants.
Hazard
Pay
Grocery Worker
Hazard Pay
Emergency
Ordinance
Citywide Chapter 5.96
• This Ordinance is now Defunct.
• Oakland Large Grocery Employers were
required to pay Covered Employees a
wage of no less than an additional five
dollars ($5.00) per hour.
Business Inclusion
Provision Applicability Reference Overview
Local and
Small
Business
Participation
Local and Small
Business
Enterprise
Program
City
Contracts
Local and Small Business
Enterprise Program
,
Resolution No. 69687
C.M.S., as amended and
codified by Ordinance No.
12389 C.M.S., and as
subsequently amended
50% local business
participation requirement
• 25% for Local Business
Enterprises (LBE)/Local
Not for Profit Business
Enterprise (L/NFPBE)
• 25% for Small Local
Business Enterprises
(SLBE)/Small Local Not
for Profit Business
Enterprise (S/LNFPBE)
Business Inclusion
Provision Applicability Reference Overview
Disadvantaged
Business
Enterprise
Participation
Participation by
Disadvantaged
Business Enterprises
in Department of
Transportation
Financial Assistance
Programs
City Contracts
with Federal
Funding
CFR 49 Part
26 Levelling the playing field by
providing small businesses
owned and controlled by
socially and economically
disadvantaged individuals a fair
opportunity to compete for
federally funded transportation
contracts.
• Race and gender-neutral
measures and race-and
gender conscious measures,
when permitted
DWES | Contracting Process
Planning
and
Outreach
Development of Opportunity Advertising Pre-Proposal Meeting • Consult on Scope of Work
• Evaluate availability of firms
and set goals, as applicable
• Certify firms
• Support outreach
and advertising of
the opportunity
• Present all requirements
Proposals
Received
and
Evaluated
Proposals Received Proposals Evaluated Proposal Selection N/A
• Evaluate for
responsiveness with
L/SLBE requirements
N/A
Execution
of Scope
Scope Executed Scope Completed Exit Affidavit
• Monitor for compliance of Labor Standards and
Business Inclusion
• Determine any
fees/penalties for not
meeting requirements
Labor Standards
$433K paid to workers in the past 7+ years
5843 sick hours credited to workers in the past 7+ years
Labor Standards
Labor Standards
Labor Standards
$500 million to
Oakland businesses
in the past 7+ years
Business Inclusion
$350 million to
Disadvantaged
Business Enterprises
Business Inclusion
Certified Firms: Types of Businesses
Business Inclusion
Certified Firms: Race & Ethnicity
Community Partnerships & Opportunities
Labor Standards
Fair Labor Oakland
• Centro Legal de la Raza
• East Bay Alliance for a Sustainable Economy (EBASE)
• Restaurant Opportunities Centers United
• Street Level Health Project
• Roots Community Health Center
• Chinese Progressive Association
Community Partnerships & Opportunities
Labor Standards
Opportunities
• Community and Employer Outreach
• More Accessible “Portal” for Worker Complaints and for Interest in Jobs • Building Strategic and Co -enforcement Models for Enforcement • Data Analysis and Reporting
Community Partnerships & Opportunities
Business Inclusion
Contracting Disparity Action Team
• Community Stakeholders
• Local/Small Local Business Enterprises
• Chambers of Commerce
• Trade Organizations
• City Staff
• City Council Members
Community Partnerships & Opportunities
Business Inclusion
Opportunities
• Business Outreach/Networking/Matchmaking
• Overhaul of the L/SLBE Program | Disparity Study
• Technical Assistance/Capacity Building
• Streamlining Cross -departmental Systems
• Data Analysis and Reporting
LEARN MORE
For more information on the City’s policies that stimulate the fair and equitable involvement of Oakland Businesses, Workers, and Residents:
oaklandca.gov/departments/
workplace-employment-standards
Human Resources Management
Department (HRM)
Human Resources
Management
Department
Ian Appleyard
Director
Human Resources Management
Department
Human Resources
Management Department
• 58 FTE (Jan 2023), 15 vacancies
• Recruitment, Classification & Compensation
• Labor & Employee Relations
• Risk Management
• Benefits Administration
• Training & Organizational Development
• Equal Access
• Civil Service Board
• Layoff Management
Human Resources
Management Governance
Structure
• Charter Section IX – Personnel Policy
• Civil Service Board – Personnel Manual
• Labor Agreements
• Administrative Instructions
Important Workplace
Policies
• AI 71 – Anti -Discrimination
• AI 596 – Code of Conduct
• AI 544 – Violence in the Workplace
• AI 577 – Drug Free Workplace
• AI 73 – Gender Inclusion
• CSRule 12 – Conflict of Interest
City Council and Committee
Reports
• Semi- Annual Staffing Report (June and December)
• Workers' Compensation Annual Report (March)
• Equal Access Annual Report (September)
City Council and Committee
Reports
• Salary Ordinance:
o Changes to compensation or titles require City
Council approval
o Occurs after Department and Union engagement
o Routine update to the organization chart
(classification plan)
• Civil Service Exemptions
• Position recommended to Civil Service Board
State of Hiring and Vacancies
• Oakland Vacancy Rate 19% October 2022 (16% in 2018)
• Strategies:
• Build HR staff
• Process Mapping
• Stakeholder analysis
• Improve customer experience (Candidates and
Departments)
• Union and Community partnerships
• Leverage new technology
• Challenges: Public Sector Talent, Hiring Timelines,
Compliance, Promotions, and Attrition
City Hiring Process
• ~85% of FT classifications are Civil Service positions • ~90% of FT classifications are Union Represented
• Sample Hiring Steps: Approved budget, exam plan, job announcement, exam, certification, hiring interview, and background checks are an example of hiring steps
• Hiring timeline: 160 days due to HRM staffing, lack of technical talent, and compliance requirements
• Promotional Public Safety hiring: Mandates constant recruitment activity
Labor & Employee Relations
• Unions – 7 labor contracts
• State (MMBA) and Local Law (EERA)
• Mandatory vs. Permissive subjects of bargaining
• Good Faith standards
• Full -Contract Bargaining:
• Council authorizes bargaining parameters – Closed Session • Tentative Agreements are executed
• Union ratifies agreement
• City Council ratifies agreement – Open Session
• Impasse – Fact finding and Arbitration (public safety)
LEARN MORE
For more information on the Human Resources Management
Department please visit:
OAKLANDCA.GOV/DEPARTMENTS/
department-of-human-resources-management
Information Technology
Department (ITD)
Information
Technology
Department
(ITD)
Tony Batalla
Director
Department of Information Technology
Organizational Structure
Total FTE: 89
Vacancies: 17
MISSION
We deliver IT services and solutions that
empower our community and drive
innovation
VISION
To be a trusted partner, leading the City’s
digital transformation by providing secure,
reliable and cutting- edge technology and
practical, timely expertise
UNOFFICIAL MOTTO
“The Backbone of the City”
Office of the CIO
• Strategic planning
• Policies and procedures
• Fiscal management
• Vendor negotiations and contracting
• Human resources management
• Special projects: citywide technology
governance; project and program
management
• Community broadband & Public Wi -Fi
• Cybersecurity
Infrastructure & Operations
HelpDesk: incident reporting, service requests, account mgmt.
Desktop: technical software, computer hardware, mobile devices Infrastructure : Cloud, servers, storage, networking, backup and disaster recovery
Public Safety: OPD IT, OFD IT, and Radio Shop. 911 Dispatch Centers, Emergency Operations Center, radio system, handheld and mobile radios Reprographics: printing, flyers, graphics, business cards
Enterprise Systems
OakApps
Custom built web applications
and mobile apps such as Rent
Adjustment Program (RAP); AP
Invoice Portal; CPRA Portal;
and more
Oracle Enterprise Resource
Planning (ERP) system
General Ledger, Accounts
Payable, Purchasing , Projects,
Grants Accounting, Cash
Management, Payroll, Human
Resources, Benefits, iSupplier,
more
Geographic Information Systems
Map - based web applications,
integrations with land- use
management, public safety, capital
projects , more
FY22-25 Strategic Plan
Challenges/Findings
Legacy Infrastructure
Security Vulnerabilities
Budget & Funding
Instability/Turnover/Pandemic
Lack of updated standards &
processes
“Fire Fighting/Keep the
Lights On” Operating Mode
Core Goals
Reliable & Resilient
Infrastructure
Excellent IT Department
Resource Maximization
Organizational Alignment
Cybersecurity Maturity
Innovation
Key 2023 Projects
Data Center Modernization
AWS Cloud Enhancement &
Migration
Oracle Cloud Migration
Motorola CAD/RMS Upgrade
Cybersecurity Remediations
OFD Portable Radio Upgrade
City Broadband & Digital Equity
LEARN MORE
https://OAKLANDCA.GOV/DEPARTMEN
TS/INFORMATION-TECHNOLOGY
Administration Summary
Administration
Summary
Angela Robinson Pinon
Deputy City Administrator
City Administrator’s Office
Service Summary
City Administrator’s Office (CAO): Oversees the day-to-day operations of all City departments to ensure the goals and policy directives of the Mayor and City Council are
implemented.
Department of Race & Equity (DRE): Works with all City
Departments to implement a racial equity theory of change through an action process that includes (but is not limited to) increasing awareness of racial inequity, how it operates in institutions, and the harm it does; mobilizing advocates to organize support and action for furthering a shared vision of racial equity through leadership action, Equity Teams, and general staff engagement; and much more.
Finance Department: Safeguards the City’s assets and serves as the fiscal steward of the City of Oakland through the delivery of comprehensive financial services including
budgeting, accounting, procurement/purchasing, payroll, financial reporting, and investments.
Department of Workplace and Employment Standards
(DWES): Educates workers and employers on Oakland’s labor laws and enforces laws promoting access to/participation in quality jobs. Works to ensure equitable access to the City’s contracting opportunities by maximizing the participation of local and small businesses.
Service Summary
Human Resources Management (HRM): Attracts and works
to retain a highly skilled, diverse workforce; engages in effective labor and employee relations; maintains a
comprehensive classification plan; administers the Equal Access Program; administers the City’s employee benefits plans; and to oversee the Risk Management Program for the City.
Information Technology Department (ITD): Designs, deploys and maintains IT systems that supports the full spectrum of City government.
Service Summary
Oakland Animal Services (OAS)
Oakland
Animal
Services
Ann Dunn
Director
Mission
The mission of Oakland Animal Services is to improve the lives of people and animals in our community by assisting injured wildlife, facilitating adoption of shelter animals, supporting guardians of companion animals, combating animal cruelty and neglect, and when needed, serving as the safety net for the neediest animals living in the City of Oakland.
People Served by OAS
Residents from zip codes identified in the 2018 Oakland Equity Indicators Report that are more than 60% BIPOC make up:
• 89% of owner surrenders.
• 90% of requests for veterinary services for owned animals. • 85% of people looking for their lost animals.
• 62% of adopters.
Supporting East Oakland
Residents from zip codes 94603 and 94621 make up:
38% of owner surrenders
37% of requests for veterinary services for owned animals 28% of people redeeming their lost animals
6% of adopters
Community-
Based Model
Increase Accessibility
Address Historic Inequities
in Animal Welfare
Provide Access to
Veterinary Care
Increase Accessibility
Increased open hours:
42 hours, 7 days per week
Open until 7:00 PM on Thursdays
Animal Control Hours from 7:00 AM-9:30 PM (with standby for all other hours)
Intersection: Human Services
• Approximately one in ten people experiencing homelessness are living with pets.
• In Oakland, Unsheltered people are predominately BIPOC. • The lack of affordable pet friendly housing is a significant barrier to exiting homelessness.
• Animal companionship is correlated with increased confidence and resiliency for people who have experienced trauma.
Accessible
Adoptions
Removing barriers to adoption
for low-income Oakland
residents
Address
Inequities
• Differentiate between limited resources
and neglect
• Focus where help is needed most
• Offer Support to keep animals with their
families
Reports of Cruelty/Neglect
• Regulated by the California Penal Code
• Minimum care standards
• Rights of owners
• Must satisfy 4TH Amendment/evidence requirements for
search and seizure
Animal Welfare Checks
• Approach with objectivity
• Support for low-income pet guardians
• Navigating conflict between neighbors
• Challenges for Animal Control Officers
Access to
Veterinary Care
• For pet guardians experiencing
homelessness
• For Residents of East Oakland
• Over 1,000 owned animals helped
Community Cats
• Growing population
• Challenges related to relocation
• Goals for Trap -Neuter -Return (TNR)
• Triaging most urgent situations
Assisting Wildlife
• OAS: Sick, injured or deceased animals
• California Department of Fish and
Wildlife: Human-wildlife conflict
• Vector Control: Rodents, bats, insects, etc.
Increased Lifesaving
• The overall live release rate for all animals is 92%. • The live release rate for cats has remained above 90% for several years.
• The live release rate for dogs has increased from 83% in 2019 to 94% as of November 2022.
Who to Contact?
For questions regarding this presentation:
Ann Dunn, Director
[email protected]
OAKLANDCA.GOV/departments/animal-services
Oakland Public Library (OPL)
Oakland
Public
Library (OPL)
Jamie Turbak
Library Director
Mission Statement
Your Oakland Public Library
Empowers All People
To Explore, Connect and Grow
Goals
• Develop, retain and attract quality staff
• Reach more people where they are
• Improve our physical spaces
• Increase operational efficiencies
• Increase funding for capital projects
18 Locations
• Main Library
• 16 Branches
• African American Museum and
Library at Oakland (AAMLO)
• Tool Lending Library
• Oakland History Center
History
• Founded in 1878
• 2nd oldest public library system
in California
2nd Main Library 1902-1951
(now location of AAMLO)
What We Lend
• Books & e -books
• Audiobooks & e -audiobooks
• Streaming music and movies
• Magazines & e -magazines
• World language collections
• Wi -fi hotspots
• Interlibrary loan & LINK+
What We Lend
• Laptops
• Video games
• Toys
• Tools
• Induction stoves
• Seeds
• Bike locks and bike tools
• Ukuleles
• What next?!
What We Do
• Storytimes
• Events
• Research
• Technology
What We Do
• Literacy
• Welcoming
spaces
• Answer
questions
• Fix bikes
Where we’re going
Feasibility studies
• Main Library
• Hoover Durant
• Piedmont Avenue
• San Antonio
Resiliency Hubs
• West Oakland
• Chinatown
• 81st Avenue
• Eastmont
For questions regarding the content of this this presentation, please contact: Jamie Turbak at [email protected], 510-238-6610 For questions direct constituent concerns to:
Jamie Turbak at [email protected]
, 510-238-6610
For all the ways that you can explore, connect and grow… visit us at:
oaklandlibrary.org