View Attachment A — Rules & Legislation Committee, October 26, 2023

Equal Access to Services Ordinance Annual Compliance Report Fiscal Year 2022-23

ATTACHMENT A

COVER PAGE

CONTENTS:
• Translation Record
• Interpretation Record
• US Census American Community Survey
• City of Oakland Departmental Compliance Reports

Dep Name of Document Type SP CH VIT A M-K,C A Other Other2

AUDITOR
Citywide survey
R e v i e w 111

AUDITOR
Survey
T e x t 111
CAO
Rock Card
Signs 1 1 1
CAO
Oakland OIG
Flyer 1 1
CAO
250 Front Door Notices (4)
Flyer 1 1
CAO
Voice message
Text 1
CAO
Wood Street Encampment
Q&A Flyer 1
CAO
Affordable Housing
Electrification Policy Policy 1 1
CAO
EICRC Closure letter
Letter 1
CAO
BNSN meeting agenda
Text 1 1
CAO
Merchant Watch
Boucher 1 1
CAO
Building Electrification Tri-fold
Text 1 1
CAO
MACRO Info
Text 1 1
CAO
Renters check list
Text 1 1
CAO
BNSN Stakeholder Materials
Info sheets 1
CAO
Induction Cooktop Lending
Agreement Text 1 1
CAO
English Captions/Options
Sugar Freedom Project Video 1
CAO
BNSN Stakeholder Materials
Text 1
CAO
Sugar beverages
Text 1
CAO
NNO National Night Out
Flyer 1
CAO
Merchant Watch Safety Info
Text 1
CAO
311 Recording Paper Script
Text 1 1
CAO
311 Recording Voice
Recording Voice file 1 1
CAO
311 Recording Voice
Recording Voice file 1
CAO
311 Recording Voice
Recording Voice file 1
CAO
Agenda CSC meeting
Agenda 1
CLERK
Meeting transcript
Text 1 1

COUNCIL
Townhall meeting
T e x t 111

COUNCIL
D2 Public Safety Flyer
F l y e r 111
Translation Service Record FY 2022-23
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2

COUNCIL
Wilma Chan Park
Text 1 1 1

COUNCIL
Survey - coffee &
conversation Survey 1

COUNCIL
Memorial
Text 1

COUNCIL
D6 March Newsletter
Newsletter 1

COUNCIL
Beat33 34 NC- review
Flyer 1
CPRA
CPRA outreach
Flyer 1
CPRA
Outreach flyer
Review 1 1
CPRA
Interview transcript
Video 1
DOT
Grand Avenue survey
Survey 1 1
DOT
MLK Jr Way Survey #2 &
intro Survey 1 1
DOT
Grand Avenue survey
Survey 1 1
DOT
Summer 2022 Bike
Newsletter Newsletter 1 1 1
DOT
Truck poster
Flyer 1 1
DOT
Truck poster.2
Flyer 1 1
DOT
E-bike Lending Library
F l y e r 111 1
DOT
West Oakland UBM Pilot
Flyer 1 1
DOT
HIN business card
Card 1 1
DOT
WO UBM intake survey
Survey 1 1
DOT
WO UBM postcard
Text 1
DOT
Flyer
F l y e r 111
DOT
Video transcript
Text 1
DOT
Broadway &MLK way projects
Survey 1 1
DOT
Oak DOT - MLK Jr Way and
Broadway Fact sheet 1 1
DOT
Oakland streets letters
Letter 1
DOT
Oakland streets letters- B
Flyer 1
DOT
Sign up Text
Text 1
DOT
Grand Ave postcards
Text 1 1
DVP
Mini grant application
Text 1 1
DVP
Out off the office message
Text 1
DVP
Data & Evaluation Participant
Consent Form - Juveniles Flyer 1 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 DVP
Data & Evaluation Participant
Consent Form - Juveniles Text 1
DVP
Town Night flyer
T e x t 111 1
DVP
DVP Family matter
Form 1
DVP
Town Night postcard
T e x t 111 1
DWES
Minimum Wage Flyer
Flyer 1 1
EWD
Measure Z 2023 poster set
Poster 1 1 1
EWD
Measure FF Minimum Wage
Poster 1 1 1
EWD
FTIP flyer
T e x t 111 1 1
EWD
Small business webinar flyer
Flyer 1
EWD
Compliance Plan
Letter 1
EWD
Facade and Tenant
Improvement Program T e x t 111 1
EWD
TCC center
T e x t 111 1 1
EWD
Small Business Week
Postcard 1 1
EWD
Jack London Bid
Form 1 1
EWD
Business email update
T e x t 111 1
EWD
Business email update
T e x t 111 1
EWD
Business email update
T e x t 111 1
EWD
Business email update
T e x t 111 1
EWD
Business email update
T e x t 111 1
EWD
Business email update
T e x t 111 1

FINANCE
12 vital forms
Form 1 1

FINANCE
Business Tax Letter
Letter 1 1 1 1 1 1 1 Farsi

FINANCE
Vacant Property Tax Letters
(3) Letter 1 1 1

FINANCE
Business Tax Letter
Letter 1 Farsi

FINANCE
Business Tax Brochure
Text 1

FINANCE
Business Tax Brochure-
update Boucher 1 1 1

FINANCE
Business Tax info- update
T e x t 111

FINANCE
2023 Renewal instructions for
rental property T e x t 111

FINANCE
Instruction Sheet for Taxis,
Ambulances, Limos &
Trucking F l y e r 111
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2

FINANCE
Instruction Sheet for Taxis,
Ambulances, Limos &
Trucking Doc 1 1

FINANCE
Business Tax Letters (3)
Letter 1 1

FINANCE
SPARE Forms
Form 1 1
HCD
Housing ADULP program
forms (3) Form 1 1
HCD
Canva Flyers (ADULP)
Flyer 1 1
HCD
Surveys (ADULP)
Flyer 1 1
HCD
Flyer - Rent registration
workshop Flyer 1 1
HCD
ELLIS Act Ordinance
FAQ /text 1 1
HCD
RAP letter -document
Letter 1
HCD
Info Sheet Tenant Repayment
Letter 1 1
HCD
HCD services
Flyer 1 1
HCD
Tenant notice -update
Notification 1 1
HCD
Disaster Assistance Program
Flyer 1 1
HCD
District 2 Measure U
T e x t 111
HCD
District 2 Measure U
Flyer 1 1
HCD
Rent Registry Forms
Form 1 1
HCD
Moratorium Phase-Out
Materials Flyer 1 1 1 1 1 1 Korean
HCD
Eviction Moratorium Digital
Ad Campaign Text 1 1
HCD
HCD workshop
Flyer 1 1
HCD
HCD workshop flyer
Text 1 1
HCD
HCD workshop
Flyer 1
HRM
Public record request
Text 1
HRM
Job fare 3DOCS
Text 1
HRM
Doctor's note
Letter 1
HRM
Arabic text
Text 1
HRM
Arabic review
Text 1
HRM
2 level II test
Flyer 1 1
HSD
Dance text
Text 1
HSD
Volunteer Timesheet
Text 1 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 HSD
Thanksgiving flyer
F l y e r 111
HSD
Thanksgiving flyer
Flyer 1 Korean
HSD
FGP 11.30.22 Meeting
announcement Flyer 1 1
HSD
Care plan
Form 1 1
HSD
Senior Companion and Foster
Grandparent Volunteers Text 1 1
HSD
Care Plan Letter
Letter 1 1
HSD
Tips to Cool
Text 1 1
HSD
Head start Menu Items
Text 1 1
HSD
UCSF Brain Health
Presentation Text 1
HSD
Senior center workshop
Flyer 1 1
HSD
Volunteer meeting
Flyer 1 1
HSD
Head start Parent Handbook
Book 1 1
HSD
Lunch menu update
Text 1
HSD
Family outcome worksheet
Worksheet 1 1
HSD
Grant participant consent-
sugar sweetened beverage Form 1 1
HSD
SCP survey
Survey 1 1
HSD
Spectrum services flyer
Flyer 1 1
HSD
Monthly volunteer meeting
Flyer 1 1
HSD
ERSA documents (4)
F o r m 111 1
HSD
Volunteer Live scan
Flyer 1
HSD
Referral Form (proofread)
Form 1
HSD
Referral Form (proofread)
Form 1
HSD
Warning letter
Letter 1
HSD
Senior Companion Brochure
Text 1
KTOP
Interview transcript
Video 1
KTOP
Interview transcript.2
Video 1
MAYOR
Mayor at the Mic
Flyer 1 1
OCA
Video transcript
Video 1
OCA
Claim
Claim 1
OCA
Claim
Claim 1
OCA
Claim
Form 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 OCA
Claim
Text 1
OCA
Video and claim form
Text 1
OCA
Claim
Form 1
OCA
Claim
Text 1
OCA
Video
Video 1
OCA
Press Release
Text 1 1
OFD
Oakland LHMP progress
report Report 1 1 1
OFD
Poster series
Text 1 1
OFD

PEP PPT
Flyer 1
OFD
The Great Shakeout
Text 1 1
OPD
Family Resources guide
Flyer 1 1
OPD
OPD brochures
Boucher 1 1 1
OPD
TF-3202 Tow Resource
Guide Form 1 1
OPD
Victim Service -safety tips
Flyer 1
OPD
TF-3354 Mental Health
Resource Card Card 1 1
OPD
Missing Persons brochure
Boucher 1
OPD
Mental Health Resource Card
Card 1
OPD
TF-3202 Tow Resource
Guide Boucher 1
OPD
Sexual Assault/Domestic
Violence Victim Non-
Disclosure Form 1
OPL
Bingo card
Text 1 1
OPL
2022 Calendar November
Text 1
OPL
OPL Elm Learning Circles
Flyer 2023 EW Flyer 1 1
OPL
Seed library
Text 1 1
OPL
Seed library
Text 1 1
OPL
Gardening Zone
Text 1 1
OPL
Job bulletin
Text 1 1
OPL
Job bulletin
Flyer 1
OPL
Summer calendar
Text 1 1
OPL
A's and Zoo
Flyer 1 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 OPL
Review
Text 1 1
OPL
Summer lunch flyer
Text 1 1
OPL
June calendar
Text 1
OPL
July Calendar
Text 1
OPL
Help Desk Signage
Text 1
OPRYD
Youth Flag Football
Translation Text 1 1
OPRYD
OPRYD fall/Winter 22-23
catalog Text 1 1
OPRYD
Titles
Text 1
OPRYD
Basketball league
Text 1 1
OPRYD
Community Gardening rules
Text 1 1
OPRYD
Community Gardening rules
Text 1
OPRYD
Rotary Nature Center Winter
Open House & 2022 winter Text 1 1
OPRYD
Winter Camp ADA
Text 1
OPRYD
ADA Accommodation request
from Form 1 1
OPRYD
Community Adventure Pre-K
Playgroups Text 1 1
OPRYD
Day camp for teens
Text 1 1
OPRYD
Town Camp Translation
Text 1 1
OPRYD
OPRYD Inclusive Services
Text 1 1
OPRYD
Easter info
Text 1 1
OPRYD
2323 Spring/Summer catalog
Flyer 1 1
OPRYD
Youth Camps
Flyer 1 1
OPRYD
Summer hires 2023
Flyer 1 1
OPRYD
Community Garden Renewal
Form 1 1 1
OPRYD
OPRD Registration
Form 1
OPRYD
Atheism fields - fixing
Text 1
OPRYD
Earth day -compost soil
Text 1
OPRYD
Garden plot
Text 1 1
OPRYD
EBAYS Flyer Summer 2023
Text 1 1
OPRYD
Discovery Summer program
2023 Text 1 1
OPW
Fruitvale alive
Letter 1 1 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 OPW
Doorhanger- bulky pickup
Text 1 1
OPW
Sanitary Sewer, rehabilitation
letter Letter 1 1 1
OPW
Business stormwater
inspection -UPDATE Letter 1 1
OPW
Meeting date updated
Text 1
OPW
Fire Station 10 Construction
Flyer Notification Notification 1
OPW
Matrix Graphic General 10
docs F o r m 111
OPW
PR Letter
Letter 1 1
OPW
PR Letter
Letter 1
OPW
PR Letter
Letter 1
OPW
PR Letter
Letter 1
OPW
E12th Bikeway (2 flyers)
Flyer 1 1
OPW
Compliant form
Form 1
OPW
Melrose Bulky Block Party
Text 1
OPW
Project Letter Paving
Letter 1 1
OPW
Project Letter Sidewalk
Letter 1 1
OPW
PR Letter Translation
Re
quest - Project Number Letter 1 1
OPW
Holiday Notices All
Flyer 1 1
OPW
RV water outreach postcard
(proofread) Flyer 1 1
OPW
Firehouse29 survey & flyer -
new Text 1 1
OPW
Stormwater inspection
brochure-update Boucher 1 1
OPW
BSIP enforcement letter
Letter 1 1
OPW
Cyanobacteria sign review
Flyer 1 1
OPW
Cyanobacteria Sign
Signs 1 1
OPW
Website title review
Signs 1 1 1
OPW
Dead fish warning sign review
Signs 1 1 1
OPW
Survey translation
Text 1 1 1 1 1 1 1 Farsi
OPW
FS29 Save the Date
Text 1 1
OPW
PR Letter Translation
Request - Project Number Letter 1 1
OPW
Earth Day Flyer and post card
Translation Flyer 1
OPW
PR Letter Project Number
1005512 - Cit
ywide Paving Letter 1 1 1 1
Dep Name of Document Type SP CH VIT A M-K,C A Other Other2 OPW
PR Letter 1000977 85th &
105th Ave RR Crossings Letter 1 1
OPW
- Project Number 1001169 -
PR Letter Letter 1
OPW
Project Number 1004866
Letter 1 1
OPW
Project Number 1003469
Letter 1 1
OPW
FOG Enforcement Letter
Letter 1
OPW
Project Number 1003211
Letter 1 1
OPW
Project Number 1005340
Letter 1 1
OPW
Project Number 1005033
Letter 1 1 1
OPW
Project Numbers 1006104 -
Letter 1 1 1 1
OPW
BSIP enforcement letter
Letter 1 1
OPW
Adopt-A-Spot Program Flyer
Flyer 1
PBD
DOSP flyer
Text 1
PBD
GPU EJ Focus Group 3 Fact
Sheet Fact sheet 1 1
PBD
Social Media Post
Text 1
PBD
DOSP -Chinatown PPT
Flyer 1
PBD
Chinatown Signing Sheet &
Surve
y Text 1
PBD
EJ Element Factsheet
Fact sheet 1 1
PBD
DOSP Survey
Survey 1
PBD
Code violation letters
Letter 1
PBD
EJ Element Factsheet PF PA
Fact sheet 1 1
PBD
EJ Element Factsheet Focus
Grou
p Fact sheet 1 1
PBD
Safety Element Factsheets
Fact sheet 1 1 1 1
PBD
EJ Safety Workshop
Text 1 1
PCOM
Public Forum flyer
Flyer 1 1
POC
Strategic Plan OIG
Text 1 1
POC
Strategic Plan OIG -update
Text 1
R&E
Demographic card
Card 1
R&E
Demographic card long
Card 1
185 195 75 2 14 35 5
Total translation produced = 511
SP=Spanish, CH= Chinese, VT= Vietnamese TA= Tagalog, M-K-C= Mam-Khmer, Cambodian, A= Arabic

36.20% 38.16% 14.68% 0.39% 2.74% 6.85% 0.98%
Dept Service Date Event Hrs. SP Hrs. CA Hrs. VI Hrs. MA Hrs. TA Hrs. M- K,C Hrs. A Other Other
Language Type of Meeting
CAO 7/13/2022 NCPC Meeting 2 2 web meeting
CAO 7/27/2022 NCPC Meeting 2 in person
CAO 8/10/2022 Town Hall meeting 2 in person
CAO 8/11/2022 Town Hall meeting 2 in person
CAO 1/26/2023 Neighborhood meeting 2 In person
CAO 2/8/2023 Greater San Antonio Training 2 2 web meeting CAO 6/15/2023 Merchant meeting 2 2 IN PERSON
CAO 6/24/2023
Healthy Homes and Building
Electrification 2 in person
CAO 2/23/2023 MACRO Meeting 2 2 in person
CLERK 7/5/2022 Special City Council meeting 11 11 web meeting CLERK 7/11/2022 Special City Council meeting 5 5 web meeting CLERK 7/19/2022 Special City Council meeting 9.5 9.5 web meeting CLERK 7/26/2022 Special City Council meeting 9 9 web meeting CLERK 9/20/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 10/4/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 10/18/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 11/1/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 11/29/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 12/6/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 12/20/2022
Concurrent Meeting of the
ORSA and the City Council 8 8 web meeting
CLERK 1/9/2023 Special City Council meeting 8 8 web meeting CLERK 1/17/2023 Special City Council meeting 8 8 web meeting CLERK 1/23/2023
Finance & Management
Committee 8 8 web meeting
CLERK 1/23/2023 Public Safety Committee 4 4 web meeting CLERK 1/23/2023 Life Enrichment Committee 4 4 web meeting CLERK 1/24/2023 Public Works Committee 4 4 web meeting
CLERK 1/24/2023
Community & Economic
Development Committee 4 4 web meeting
CLERK 2/7/2023 Special City Council meeting 8 8 web meeting CLERK 2/21/2023 ORSA Council 8 8 web meeting
CLERK 3/7/2023 ORSA Council 5 5 web meeting
CLERK 3/21/2023 ORSA Council 5 5 web meeting
CLERK 4/18/2023 ORSA Council 5 5 web meeting
CLERK 5/2/2023 ORSA Council 5 5 web meeting
CLERK 5/3/2023 Budget Meeting 4 4 web meeting
CLERK 5/16/2023 ORSA Council 5 5 web meeting
CLERK 5/30/2023 ORSA / City Council 4 4 web meeting
CLERK 6/6/2023 ORSA/ City Council 6 6 Web meeting
CLERK 6/14/2023 ORSA/ City Council 6 6 Web meeting
CLERK 6/20/2023 ORSA/ City Council 6 6 Web meeting
CLERK 6/26/2023 ORSA/ City Council 6 6 Web meeting
CLERK 6/28/2023 ORSA/ City Council 6 6 Web meeting
COUNCIL 1/14/2023 Townhall Meeting 444 i n p e r s o n COUNCIL 5/20/2023 District 2 Budget forum 3333 i n p e r s o n COUNCIL 6/5/2023 Budget forum 2 in person
DOT 8/27/2022 West Oakland Truck Parking 2 2 in person
DVP 3/1/2023 GBV Network Convening 2 Web meeting
DVP 3/15/2023 Family 2 In person
Interpretation Service Record FY 2022-23
Dept Service Date Event Hrs. SP Hrs. CA Hrs. VI Hrs. MA Hrs. TA Hrs. M- K,C Hrs. A Other Other
Language Type of Meeting
DVP 3/22/2023 Family 2 In person
EWD 10/18/2022 Massage Est. hearing 1 web meeting
EWD 11/30/2022 Small Business webinar 2 2 web meeting
EWD 5/4/2023 Small Business Week 3 in person
EWD 6/14/2023 Massage establishment new 2 2 web meeting FIRE 5/25/2023 PEP senior meeting 2 2 in person
HCD 9/27/2002 RAP hearing 2 French web meeting
HCD 8/5/2022 RAP hearing 2 web meeting
HCD 8/30/2022 RAP hearing 2 web meeting
HCD 9/12/2022 RAP hearing 2 French web meeting
HCD 9/13/2022 RAP hearing 2 web meeting
HCD 9/20/2022 RAP hearing 2 web meeting
HCD 10/4/2022 RAP hearing 3 web meeting
HCD 10/10/2022 RAP hearing 2 web meeting
HCD 10/26/2022 RAP hearing 2 Web meeting
HCD 10/31/2022 RAP hearing 2 Web meeting
HCD 11/7/2022 RAP hearing 2 web meeting
HCD 11/15/2022 RAP hearing 2 web meeting
HCD 12/7/2022 RAP hearing 2 French Web meeting
HCD 12/7/2022 RAP hearing 2 web meeting
HCD 12/19/2022 RAP hearing 2 Web meeting
HCD 12/20/2022 RAP hearing 2 Web meeting
HCD 12/21/2022 RAP hearing 2 Web meeting
HCD 1/17/2023 RAP hearing 2 Web meeting
HCD 1/25/2023 Workshop Rent registration 2 web meeting
HCD 2/1/2023 RAP hearing 2 Web meeting
HCD 2/13/2023 RAP hearing 2 Web meeting
HCD 2/15/2023 RAP hearing 2 web meeting
HCD 2/15/2023 RAP hearing 2 Web meeting
HCD 3/8/2023 RAP hearing 2 web meeting
HCD 3/22/2023 RAP hearing 2 web meeting
HCD 3/28/2023 RAP hearing 2 Web meeting
HCD 3/29/2023 RAP hearing 2 Web meeting
HCD 4/4/2023 RAP hearing 2 Web meeting
HCD 4/12/2023
Oakland D2 Measure U
Housing Conversation: with
District 2 2 2 Web meeting
HCD 4/21/2023 RAP hearing 2 Web meeting
HCD 4/24/2023 RAP hearing 2 web meeting
HCD 4/26/2023 RAP hearing 2 Web meeting
HCD 4/26/2023
Oakland D6 Measure U
Housing Conversation: with
District 6 2 Web meeting
HCD 5/18/2023
Oakland D5 Measure U
Housing Conversation: with
District 6 2 Web meeting
HCD 6/7/2023 RAP hearing 2 Web meeting
HCD 6/14/2023 RAP hearing 2 Web meeting
HCD 6/20/2023 RAP hearing 2 Web meeting
HCD 6/28/2023 RAP hearing 2 2 Web meeting
HRM 7/28/2022 Supervisory Academy 6.5 ASL web meeting
HSD 7/21/2022 HSD Board meeting 2 2 web meeting
HSD 8/5/2022 Brain Health and Aging 4 4 in person
HSD 8/24/2022 Volunteer meeting 2 2 web meeting
Dept Service Date Event Hrs. SP Hrs. CA Hrs. VI Hrs. MA Hrs. TA Hrs. M- K,C Hrs. A Other Other
Language Type of Meeting
HSD 9/21/2022 HSD Board meeting 2 2 web meeting
HSD 9/28/2022 Volunteer meeting 2 2 web meeting
HSD 10/20/2022 HSD Board meeting 5.5 5.5 web meeting
HSD 10/26/2022 Volunteer meeting 2 web meeting
HSD 11/17/2022 HSD Board meeting 2 2 web meeting
HSD 11/30/2022 Volunteer meeting 2 web meeting
HSD 12/15/2022 Advisory Board Meeting 2 2 web meeting
HSD 1/11/2023 RAP hearing 5 French web meeting
HSD 1/12/2023 RAP hearing 5 French web meeting
HSD 1/13/2023 RAP hearing 5 French web meeting
HSD 1/19/2023 Advisory Board Meeting 2 2 web meeting
HSD 1/19/2023 RAP hearing 2 French web meeting
HSD 1/25/2023
Senior Companion/Foster
Grandparents Monthly
Volunteer Meeting 2 in person
HSD 2/23/2023 Advisory Board Meeting 2 2 web meeting
HSD 4/20/2023 Advisory Board Meeting 2 2 web meeting
HSD 4/26/2023
Senior Companion/Foster
Grandparents Monthly
Volunteer Meeting 2 2 in person
HSD 5/25/2023 Advisory Board Meeting 2 2 web meeting
HSD 6/15/2023 Advisory Board Meeting 2 2 web meeting
MAYOR 10/19/2022 2022 state of the City 2 in person
OIG 5/18/2023 OIG 2 in person
OPW 7/23/2022 Firehouse relocation 2 2 2 in person
OPW 7/26/2022 Firehouse relocation 2 2 2 web meeting
OPW 10/26/2022 Community meeting 2 2 2 web meeting
OPW 10/27/2022 Community meeting 2 2 2 in person
PBD 10/10/2022 Property Maintenance 2 web meeting
PBD 10/27/2022 DOSP Community Meeting 2 in person
PBD 6/6/2023 Workshop rent registration 2 Web meeting
PCom 3/16/2023 Police Forum 2 web meeting
PCom 3/30/2023 Public Forum 2 in person
POC 4/4/2023 POC interview 2 web meeting
POC 4/20/2023 POC interview 5 Web meeting
3 4 4 2 3 9 2 3 8 0040 2 9 . 5
719.5
SP=Spanish, CH= Chinese, VT= Vietnamese TA= Tagalog, M-K-C= Mam-Khmer, Cambodian, A= Arabic

47.81% 33.22% 3.20% 11.12% 0.00% 0.56% 0.00% 4.10%

US Census Bureau American Community Survey B16001

LANGUAGE SPOKEN AT HOME BY ABILITY TO SPEAK ENGLISH FOR THE POPULATION 5 YEARS AND OVER Survey/Program: American Community Survey
Universe: Population 5 years and over
Year: 2017
Estimates: 1-Year
Table ID: B16001
Supporting documentation on code lists, subject definitions, data accuracy, and statistical testing can be found on the American Community Survey website in the Technical Documentation section.

Sample size and data quality measures (including coverage rates, allocation rates, and response rates) can be found on the American Community Survey website in the Methodology section.

Although the American Community Survey (ACS) produces population, demographic and housing unit estimates, it is the Census Bureau''s Population Estimates Program that produces and disseminates the official estimates of the population for the nation, states, counties, cities, and towns and estimates of housing units for states and counties.

Estimates of urban and rural populations, housing units, and characteristics reflect boundaries of urban areas defined based on Census 2010 data.

As a result, data for urban and rural areas from the ACS do not necessarily reflect the results of ongoing urbanization.

While the 2017 American Community Survey (ACS) data generally reflect the July 2015 Office of Management and Budget (OMB) delineations of metropolitan and micropolitan statistical areas, in certain instances the names, codes, and boundaries of the principal cities shown in ACS tables may differ from the OMB delineations due to differences in the effective dates of the geographic entities.

Data are based on a sample and are subject to sampling variability. The degree of uncertainty for an estimate arising from sampling variability is represented through the use of a margin of error. The value shown here is the 90 percent margin of error. The margin of error can be interpreted roughly as providing a 90 percent probability that the interval defined by the estimate minus the margin of error and the estimate plus the margin of error (the lower and upper confidence bounds) contains the true value. In addition to sampling variability, the ACS estimates are subject to nonsampling error (for a discussion of nonsampling variability, see Accuracy of the Data). The effect of nonsampling error is not represented in these tables.

Source: U.S. Census Bureau, 2017 American Community Survey 1-Year Estimates

Department Name: Oakland Animal Services
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Ann Dunn, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Oakland Animal Services was submitted on July 14, 2023.

______________________________ .

Ann Dunn, Director

Department Name: OAS
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name: Oakland Animal Services________________ Table 1 Department Director
Language Access Coordinator
(LAC) Single Point of Contact (SPOC)
Name Ann Dunn Position currently vacant Position currently vacant Title Director of Oakland Animal Services
Address 1101 29th Ave Oakland, CA 94601
Phone# 510-535-5604
Email [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 21 New Hires 3
Public Contact Positions (PCP) 15 100% New PCP Hires 2 100% PCP With Spanish Language Skill 3 20% New PCP Hires with SP Skill 2 50% PCP With Chinese Language Skill 1 6% New PCP Hires with CH Skill 0 0%

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No ◼ Yes – Please describe below Job Title Outcome
Public Service Representative (Hired in FY, now vacant, to be filled Aug 5, 2023) Hired-SP Hired-CH ◼In Progress/Other* Public Service Representative (Aug 5, 2023 start date) Hired-SP Hired-CH ◼In Progress/Other* Hired-SP Hired-CH In Progress/Other*

*Please provide an explanation for all ‘other’ outcomes:

Oakland Animal Services hired one PSR who spoke Spanish, however the candidate is no longer with the department.

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Director of Animal Services
Assistant to the Director
Executive Assistant to the Agency Director
Animal Control Supervisor
Animal Care Services Supervisor
Animal Control Officer
Animal Care Attendant
Public Service Representative
Veterinarian
Registered Veterinary Technician
Volunteer Program Specialist II

Table 4A Vital Documents List

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? ◼ No  Yes – Please describe below

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No ◼ Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Oakland Animal Services SP= 1 CH = 0 SP= 3 CH = 1 Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: OAS
Fiscal Year: FY2022-2023

Document Name
SP Translation
Available?
CH
Translation
Available?
Other?
Specify:

About Oakland Animal Services Yes Yes
Cat Adoption Questionnaire Yes Yes
Cats and Scratching – No Declaw Yes Yes
Children and Dogs Yes Yes
CIRDC Client Information Handout: Kennel Cough Yes Yes
Compliance Notice/Common Animal Related Laws Yes Yes
Conditions for Keeping a Potentially Dangerous Dog Yes Yes Conditions for Keeping a Vicious Dog Yes Yes
Did You Know that Rabbits Yes Yes
Dog Adoption Questionnaire Yes Yes
Dog License Fee Waiver Application for Service Dogs Yes Yes Dog Tips Yes Yes
Estimate of Fees Yes Yes
Foster Agreement Yes Yes
Found Animal Report Yes Yes
Fowl in Oakland Yes Yes
H3NZ Canine Flue Yes Yes
Hearing Waiver – Potentially Dangerous Dog Yes Yes
Hearing Waiver – Vicious Dog Yes Yes
Home Quarantine Agreement Yes Yes
Impound Notice/Request for Extension of Hold Period Yes Yes Introducing Cat to Cat Yes Yes
Introducing Cat to Dog Yes Yes
Introducing Dog to Dog Yes Yes
Lost Animal Report Yes Yes
Notice – Selling Animals Yes Yes
Notice of Seizure of Animal(s)/Post Seizure Hearing Request Yes Yes Notice to Quarantine Biting Animals Yes Yes
Oakland Animal Control Regulation Yes Yes
OAS Public Sign-In Yes Yes
Owner Surrender Agreement Yes Yes
PDD Hearing Result Letter Yes Yes
Potentially Dangerous Dogs Permit Yes Yes
Pre-Seizure Hearing Request Yes Yes
Preventing Cat Litter Box Problems Yes Yes
Proof of Service VDD Yes Yes
Property Inspection Requirements Prior to Release of Any Dog Yes Yes Property Inspection Requirements Prior to Release of Potentially Dangerous or Yes Yes Puppy House Training Yes Yes
Rabbit Adoption Questionnaire Yes Yes
Refusal to Quarantine Biting Animal Yes Yes
Request for Extension of Hold Period Yes Yes
Request for Hearing Yes Yes
Request for Post Seizure Hearing Yes Yes
Sorry We Missed You Yes Yes
Spay/Neuter Appointment Yes Yes
Title 6 – Animals Yes Yes
To Adopt You Must Yes Yes
Vet Clinics in Oakland Yes Yes
Department Name: OAS
Fiscal Year: FY2022-2023

Vicious Dog Permit Yes Yes
Volunteer Application Yes Yes
Total # of vital documents reported = 52 52

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? ◼ Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Oakland Animal Services Main Line 510-535-5602
Due to
Ransomeware
incident, this did not
occur. To be done
in FY 2023/2024.

Table 6 applies to City Departments that provide services at geographically based locations outside of City Hall Plaza, such as recreation centers, senior centers, head start centers, libraries, police beat and firehouses.

Table 7. Public Notices & Resources
Language access notice displayed at reception area ◼ Yes  No I-Speak Card/ Language List displayed at reception area ◼ Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc) ◼ Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Oakland Animal Services 1101 29th Avenue 94601 535-5602 15 3 20 1 6 Department Name: Oakland Animal Services
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:OAS

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 21 15 2 3 Yes 1 1 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

OAS exceeds the goals for bilingual PCPs, meets the goals for translation of written documents, but falls short on the outgoing telephone message for the main line.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

During the fiscal year, OAS the two PCP hires were Spanish speakers (one Public Service Representative [PSR] and one Registered Veterinary Technician). The PSR has since left the Department. Following a PSR recruitment during the fiscal year, OAS will bring on two Spanish Speaking PSRs in August 2023. OAS works with the Human Resources Department to hire qualified bilingual candidates.

3. Highlight positive changes, successes, and best practices.

OAS has expanded community services to include outreach events for access to veterinary care for owned animals and free spay/neuter. Flyers for all events are translated into Spanish and Chinese. Additionally, OAS posts lost animals on NextDoor, also translated into Spanish and Chinese. Through a position funded through Friends of Oakland Animal Service, OAS has full-time staff to assist Spanish speakers with adoption and is actively recruiting bilingual volunteers to assist with adoptions and community outreach events.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Notices are posted regarding interpretation services available to various LES populations at visible locations in our lobby. This provides awareness of the services available to the LES communities within the department. In addition to three staff members in PCP roles, OAS has two Spanish speaking staff who are always willing to provide support if necessary. Animal Control Officers and Public Service Representatives utilize verbal translation services whenever necessary.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Oakland Animal Services
Fiscal Year: FY2022-2023

Language translation notices are posted in the lobby areas of OAS (1101 29th Ave, Oakland, CA 94601)

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? OAS has 52 of 52 of its vital documents translated into Spanish and Chinese. All new documents for public consumption will be translated into Spanish and Chinese within 30 days of creation.

3. Describe other materials the Department has provided in multiple languages? OAS has expanded community services to include outreach events for access to veterinary care for owned animals and free spay/neuter. Flyers for all events are translated into Spanish and Chinese. Additionally, OAS posts lost animals on NextDoor, also translated into Spanish and Chinese.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

While OAS revised its outgoing telephone message and submitted a request for a translated voice message, that did not occur. That is a top priority for the new fiscal year.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

Oakland Animal Services has bilingual staff to provide translation services in Spanish during business hours. In the event we need any interpretation services, staff uses the City of Oakland Language Line.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

Oakland Animal Services received no language access complaints during this fiscal year.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

Goals for the coming 12 months include finalizing the translation of the outgoing telephone message and filling an Animal Control Officer vacancy, should one occur, with an individual who speaks Chinese.

OAKLAND ANIMAL SERVICES JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANG ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 07-JUL-14 NO NO Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 03-JAN-17 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 25-AUG-18 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 03-NOV-18 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 02-APR-22 NO NO Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant 23-JUL-22 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 02-JAN-97 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 09-OCT-06 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 24-MAR-18 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 18-MAY-19 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 21-JAN-23 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Attendant, PT 21-JAN-23 NO NO Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Care Services Supervisor 17-JUN-14 NO NO ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 28-JAN-08 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 19-JAN-15 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 30-MAR-15 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 20-OCT-18 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 06-APR-19 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 27-JUL-19 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 30-NOV-19 NO YES Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer 09-JAN-21 NO YES Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Animal Control Officer, PPT 18-MAR-13 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Assistant to the Director 25-JAN-20 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Director of Animal Services 15-FEB-20 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Registered Veterinary Technician 11-DEC-21 YES YES Spanish ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Registered Veterinary Technician 15-APR-23 YES YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Veterinarian 11-JUN-22 NO YES ANIMAL SERVS 62111 - Animal Services 1101 29TH AVENUE Volunteer Program Specialist II 09-MAR-19 NO YES Chinese Department Name: CAO
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Angela Robinson Piñon, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for City Administrator’s Office was submitted on July 18, 2023 .

Angela Robinson Piñon
______________________________ .

Angela Robinson Piñon, Deputy City Administrator

Department Name: CAO
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:___City Administrator’s Office__________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Jestin D. Johnson Winnie Woo Winnie Woo
Title City Administrator City Administrator Analyst
Address 1 Frank H. Ogawa Plaza, 3rd Fl
Phone# (510) 238-7798
Email [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 59 New Hires 11
Public Contact Positions (PCP) 27 100% New PCP Hires 100% PCP With Spanish Language Skill 4 15% New PCP Hires with SP Skill 0% PCP With Chinese Language Skill 3 12% New PCP Hires with CH Skill 0%

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year? X No  Yes – Please describe below Job Title Outcome
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) City Administrator’s Office
City Administrator
Assistant City Administrator
Deputy City Administrator
Project Manager III – Director of Communication
Project Manager III – Director of Interdepartmental
Assistant to the City Administrator
City Administrator Analyst
Public Information Officer II
Executive Asst to City Administrator
Executive Asst to Asst. City Administrator
Receptionist, PPT
Receptionist, PT

Oakland 311 Call Center
Assistant to the City Administrator
City Administrator Analyst
Senior PSR
Public Service Rep
Office Assistant II
Employment Investigations & Civil Rights Compliance
Equal Employment Opportunity and Civil Rights Director
Equal Emp. Opportunities Officer
Equal Opportunity Specialist
Administrative Assistant II, CONF

Neighborhood Services Division
Program Analyst III
Neighborhood Services Coordinators
Police Services Technicians
Office Assistant, TPT
Homelessness Division
Deputy City Administrator – Homelessness Administrator
Program Analyst I
Administrative Analyst II
Administrative Assistant II
Administrative Assistant I

ADA
Disability Access Coordinator
Architectural Associate
Program Analyst III
Program Analyst I

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: CAO
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Vaccination Poster Yes Yes AVK
Total # of vital documents reported = 1

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? X Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
City Administrator’s Main Line voicemail 510-238-3301 Complete Oakland 311 Call Center 311 or 510-615-5566 Complete

Table 7. Public Notices & Resources
Language access notice displayed at reception area X Yes  No I-Speak Card/ Language List displayed at reception area X Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc) X Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? No X Yes – Please describe below

Description:

The ADA was transferred over to the City Administrator’s Office during FY 22-23.

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? No X Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Oak311 Call Center SP=2 CH = 1 SP=2 CH =1 Neighborhood Services Division SP=2 CH = 1 SP=3 CH =1 SP= CH = SP= CH =
SP= CH = SP= CH =
Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Oakland 311 Center 7101 Edgewater Drive 94621 311 6 2 25% 1 10% Department Name: CAO
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: CAO

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 58 27 11%=2 4 Yes 5%=1 3 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The City Administrator’s Office and its divisions are comprised of a total of 57 Full-Time Employees (FTE). There are currently 27 Public Contact Positions (PCP). The Spanish speaking PCP goal for the City Administrator’s Office is 11%, which equates to about 2 FTEs.

And the Chinese speaking PCP goal is 5%, which equates to about 1 FTEs. Currently the City Administrator’s Office has met the goal for FY 2022-23 as the office currently has 4 FTEs that are Spanish speaking PCP and 3 FTEs that are Chinese speaking PCP. In addition, we have 4 FTEs that are non-PCP that are bilingual (3 Spanish speakers and 1 Chinese speaker).

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

During this fiscal year, the City Administrator’s Office has hired a total of 11 FTEs, which 4 are PCP. Unfortunately these 4 candidates are not bilingual. But of the new hires overall two of the new FTEs that are not PCP designated, are bilingual and one speaks Chinese and the other Spanish. The City Administrator’s Office has made an effort to hire candidates that are bilingual in various positions to ensure that the office is well supported with bilingual speakers.

3. Highlight positive changes, successes, and best practices.

The City Administrator’s Office and it’s divisions have continued to work with Equal Access to ensure that all documents that are made available to the public are translated into Spanish, Chinese, and whenever possible in Vietnamese, Arabic, and Korean.

During this fiscal year, the City Administrator’s Office and it’s divisions will continue to work with Equal Access to ensure that all documents that are made available to the public are translated into Spanish, Chinese and Vietnamese. And will also continue to work with Equal Access to identify candidates that are bilingual.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

The City Administrator’s office continues to work with Equal Access to ensure that when new documents are created that they are translated in a timely manner and distributed to the LES community.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: CAO
Fiscal Year: FY2022-2023

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

Language translation notices are posted in the lobby and in public areas of the City Administrator’s Office and it’s divisions.
1 Frank H. Ogawa Plaza, Oakland, CA 94612, City Administrator’s Office.

3. Describe other materials the Department has provided in multiple languages? • Vaccination Poster

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

Completed.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

During this fiscal year, the City Administrator’s Office continues to work with Equal Access to ensure that any information that is provided to the public is translated into Spanish, Chinese and Vietnamese. And the office has also made additional efforts to hire bilingual candidates in positions that are not designated as PCP to help ensure that we have staff in help with engaging the LES populations.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

The City Administrator’s Office will continue to focus on translating public documents into Spanish, Chinese, Vietnamese, Arabic and Korean. to ensure that the LES community is informed on City programs and services that are available.

CITY ADMINISTRATOR'S OFFICE JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Assistant to the City Administrator 10-OCT-00 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Assistant City Administrator 19-MAY-03 NO NO Spanish CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Deputy City Administrator 13-DEC-05 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza City Administrator Analyst 07-FEB-11 NO YES Chinese CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Deputy City Administrator 04-APR-16 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Assistant to the City Administrator 06-MAY-17 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza City Administrator Analyst 11-SEP-17 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Assistant City Administrator 05-MAR-18 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Assistant to the City Administrator 21-MAY-18 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Project Manager III 02-MAR-19 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Executive Asst to the City Administrator 19-OCT-19 NO NO Spanish CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza City Administrator Analyst 29-MAY-21 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Student Trainee, PT 07-AUG-21 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Receptionist, PT 22-JAN-22 NO YES CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Exec Asst to Asst City Administrator 25-JUN-22 NO NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Exempt Limited Duration Employee 20-AUG-22 YES NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza Office Assistant II 29-OCT-22 YES NO CITY ADMIN 02111 - City Administrator: Administration Unit 1 Frank Ogawa Plaza City Administrator 13-MAR-23 YES NO CITY ADMIN 02112 - Communications & Media 1 Frank Ogawa Plaza Project Manager III 21-MAR-20 NO NO CITY ADMIN 02112 - Communications & Media 1 Frank Ogawa Plaza City Administrator Analyst 19-FEB-22 NO NO CITY ADMIN 02112 - Communications & Media 1 Frank Ogawa Plaza Public Information Officer II 11-JUN-22 NO YES CITY ADMIN 02112 - Communications & Media 1 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 21-JAN-23 YES NO CITY ADMIN 02112 - Communications & Media 1 Frank Ogawa Plaza City Administrator Analyst 04-FEB-23 YES NO CITY ADMIN 02311 - Equal Opportunity Programs 1 FRANK OGAWA PLAZA, 3RD FLOOREqual Opportunity Specialist 25-JAN-16 NO NO CITY ADMIN 02119 - Neighborhood ServicesOLD 250 Frank Ogawa Plaza Police Services Technician II 06-JAN-14 NO YES Spanish CITY ADMIN 02141 - Homelessness 250 Frank Ogawa Plaza Administrative Analyst II 28-JUL-18 NO NO CITY ADMIN 02141 - Homelessness 250 Frank Ogawa Plaza Administrative Assistant II 02-NOV-19 NO NO CITY ADMIN 02191 - Neighborhood Services 250 Frank Ogawa Plaza Program Analyst III 01-MAY-89 NO YES CITY ADMIN 02171 - ADA Programs 250 Frank Ogawa Plaza-- Proj MgmtDisability Access Coordinator 07-OCT-17 NO YES CITY ADMIN 02161 - Sustainability and Energy Group 250 Frank Ogawa Plaza-ENVIRONMENTProgram Analyst III 31-MAR-14 NO NO CITY ADMIN 02161 - Sustainability and Energy Group 250 Frank Ogawa Plaza-ENVIRONMENTManager, Sustainability Program 22-DEC-14 NO NO CITY ADMIN 02161 - Sustainability and Energy Group 250 Frank Ogawa Plaza-ENVIRONMENTProgram Analyst I 26-JUN-21 NO NO CITY ADMIN 02161 - Sustainability and Energy Group 250 Frank Ogawa Plaza-ENVIRONMENTProgram Analyst III 27-NOV-21 NO NO CITY ADMIN 02191 - Neighborhood Services 455 7TH STREET, 1ST FLOOR- BFO ADMINNeighborhood Services Coordinator 22-NOV-76 NO YES CITY ADMIN 02191 - Neighborhood Services 455 7TH STREET, 1ST FLOOR- BFO ADMINNeighborhood Services Coordinator 19-OCT-19 NO YES CITY ADMIN 02191 - Neighborhood Services 455 7TH STREET, 1ST FLOOR- BFO ADMINNeighborhood Services Coordinator 03-OCT-20 NO YES Chinese CITY ADMIN 02191 - Neighborhood Services 455 7TH STREET, 1ST FLOOR- BFO ADMINNeighborhood Services Coordinator 05-FEB-22 NO YES Spanish CITY ADMIN 02191 - Neighborhood Services 455 7TH STREET, 1ST FLOOR-BFO ADMINNeighborhood Services Coordinator 13-JAN-18 NO YES CITY ADMIN 02191 - Neighborhood Services 455 7th Street-POLICE SERVICES ADMINISTRATIONPolice Services Technician II 06-JAN-14 NO YES CITY ADMIN 02191 - Neighborhood Services 455 7th Street-POLICE SERVICES ADMINISTRATIONOffice Assistant I, PT 19-JUN-17 NO YES CITY ADMIN 02191 - Neighborhood Services 455 7th Street-POLICE SERVICES ADMINISTRATIONProgram Analyst III 02-NOV-19 NO YES CITY ADMIN 02151 - City Administrator Call Center 7101 Edgewater Drive Assistant to the City Administrator 13-AUG-90 NO YES CITY ADMIN 02151 - City Administrator Call Center 7101 Edgewater Drive Public Service Representative 15-MAY-00 NO YES CITY ADMIN 02151 - City Administrator Call Center 7101 Edgewater Drive City Administrator Analyst 11-JAN-10 NO YES Spanish CITY ADMIN 02151 - City Administrator Call Center 7101 Edgewater Drive Public Service Representative 19-SEP-20 NO YES CITY ADMIN 02141 - Homelessness One Frank Ogawa Plaza Administrative Assistant I 25-JUN-22 NO YES CITY ADMIN 02141 - Homelessness One Frank Ogawa Plaza Exempt Limited Duration Employee 17-OCT-22 YES YES CITY ADMIN 02141 - Homelessness One Frank Ogawa Plaza Program Analyst II 21-JAN-23 YES YES CITY ADMIN 02151 - City Administrator Call Center One Frank Ogawa Plaza Exempt Limited Duration Employee 27-NOV-21 NO YES Spanish CITY ADMIN 02151 - City Administrator Call Center One Frank Ogawa Plaza Exempt Limited Duration Employee 10-DEC-22 YES YES CITY ADMIN 02151 - City Administrator Call Center One Frank Ogawa Plaza Exempt Limited Duration Employee 21-JAN-23 YES YES CITY ADMIN 02171 - ADA Programs One Frank Ogawa Plaza Program Analyst III 17-SEP-22 YES YES CITY ADMIN 02311 - Equal Opportunity Programs One Frank Ogawa Plaza EEO & Civil Rights Director 03-OCT-11 NO NO CITY ADMIN 02311 - Equal Opportunity Programs One Frank Ogawa Plaza Equal Opportunity Specialist 06-NOV-17 NO NO CITY ADMIN 02311 - Equal Opportunity Programs One Frank Ogawa Plaza Administrative Assistant II (CONF) 23-FEB-19 NO NO CITY ADMIN 02151 - City Administrator Call Center PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Public Service Representative, Senior 16-AUG-10 NO YES Chinese CITY ADMIN 02151 - City Administrator Call Center PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Public Service Representative 29-OCT-12 NO YES CITY ADMIN 02311 - Equal Opportunity Programs 1 FRANK OGAWA PLAZA, 3RD FLOOREqual Opportunity Specialist Chinese 02191 - Neighborhood Services Assistant to the City Administrator Spanish Department Name: Office of the City Attorney.

Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Barbara J. Parker, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for the Office of the City Attorney was submitted on July 24, 2023.

______________________________ .

Barbara J. Parker, City Attorney

Department Name: Office of the City Attorney.

Fiscal Year: FY2022-2023

Department Name: OFFICE OF THE CITY ATTORNEY
Fiscal Year: FY2022-2023
II. QUANTITATIVE ASSESSMENT REPORT
Department Name:___CITY ATTORNEY_____________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Barbara J. Parker Mark Forte Mark Forte
Title City Attorney Legal Services Coordinator Legal Services Coordinator Address 1 Frank H. Ogawa Plaza 1 Frank H. Ogawa Plaza 1 Frank H. Ogawa Plaza Phone# 510-238-3815 510-238-3815 510-238-2960
Email [email protected] [email protected] [email protected] Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 80 New Hires
Public Contact Positions (PCP) 9 100% New PCP Hires 1 100% PCP With Spanish Language Skill 1 11 % New PCP Hires with SP Skill 0 0% PCP With Chinese Language Skill 1 11 % New PCP Hires with CH Skill 0 0% Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year? ◼ No  Yes – Please describe below Job Title Outcome
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) General & Complex Litigation Division
Advisory Division
Labor & Employment Division
Operation Division
Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? ◼ No  Yes – Please describe below Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? ◼ No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
SP= CH = SP= CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
Department Name: OFFICE OF THE CITY ATTORNEY
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Claim against the City of Oakland Yes Yes Vietnamese City of Oakland Claims Information Yes Yes Vietnamese FAQs: Regarding Oakland’s Travel and Hospitality Worker Right to Recall Ordinance, (Effective May 26, 2021) Yes Yes Vietnamese FAQs: Protecting Workers and Communities During a Pandemic – COVID-19 Emergency Paid Sick Leave Ordinance (Effective May 12, 2020 Yes Yes Vietnamese FAQs: Regarding Civil Rights with Regard to Harassment and Discrimination Against Oaklanders During Shelter in Place Yes Yes Vietnamese FAQ: Protecting Survivors of Domestic and Other Interpersonal Violence or Abuse During Shelter in Place Yes Yes Vietnamese

Total # of vital documents reported = 6

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? ◼ Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Office of the City Attorney – Reception Desk 510-238-3601 Complete

Table 6 applies to City Departments that provide services at geographically based locations ou tside of City Hall Plaza, such as r ecreation centers, senior centers, head start centers, libraries, police beat and firehouses.

Table 7. Public Notices & Resources
Language access notice displayed at reception area ◼ Yes  No I-Speak Card/ Language List displayed at reception area ◼ Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc)  Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE %

Department Name: Office of the City Attorney
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 76 9 1 1 Yes 1 1 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The City Attorney’s Office remains compliant with the City’s Equal Access Ordinance.

During FY 2022-2023, the City Attorney’s Office had eighty-four authorized FTE’s. As of June 2023, seventy-six of these positions were filled with FTEs. The total number of positions identified as Public Contact Positions (PCPs) decreased by one during this fiscal year, as one Public Service Representative was upgraded to a non-public contact, Administrative Analyst position. The Department’s current PCP positions are as follows: Five NLC Attorneys, one Public Service Representative, one Claims Investigator, one Open Government Coordinator and one Agency Administrative Manager - Frozen).

At the beginning of the fiscal year, two of the Office’s PCP positions were staffed by bilingual employees. One Chinese-speaking employee (Claim Investigator III), and one Spanish- speaking employee (NLC Attorney).

During the fiscal year, three PCP positions became vacant (NLC Attorney’s) and one vacant PCP position remained frozen (Agency Administrative Manager). The City Attorney filled one of the three PCP vacancies with a non-bilingual employee (NLC Attorney). The Office is process of filling the other two vacant PCP positions.

The Office continues to meet the City’s goal for bilingual employees as a percentage of PCP personnel. In addition to the bilingual staff in PCP positions, the City Attorney’s office has three Chinese speaking employees, two Spanish speaking employees, and one Vietnamese speaking employee in non-PCP positions. All of these employees are available to assist the public, in the event the employees in the PCP positions are unavailable.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

In preparation for the recruitment of the NLC Attorney vacancies, the job announcements were prepared with a specific call for Spanish and/or Chinese speaking applicants. The department posts job announcements on various recruitment platforms, including sites intended to recruit Spanish and Chinese speaking applicants. These efforts consistently produce a pool of qualified candidates for consideration. The department’s efforts continue to provide a ratio of bilingual employees that exceeds the City’s standards.

Our efforts have proven adequate as both PCP's hired during this fiscal year were bilingual and our department continues to exceed our goal for bilingual PCP's.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Office of the City Attorney
Fiscal Year: FY2022-2023

3. Highlight positive changes, successes, and best practices.

The City Attorney’s Office continues to exceed the goal for certified employees and has certified sufficient employees in non-PCP positions to provide bilingual services as needed.

We will continue to make efforts to recruit applicants with the required language skills during future recruitment processes to fill vacant PCP positions.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

There are no additional measures to report. The City Attorney's Office will continue to utilize non-PCP employees who have been bilingually certified in the target languages to assist when the need arises. This method has proven to be successful as the City Attorney’s office hasn’t received any complaints of LES persons receiving a lower level of service than English speakers
The reception area of our office will continue to have our department’s vital documents readily available in Spanish and Chinese. Additionally, notifications regarding citizen’s right to bilingual services remain posted in the reception area.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

The required notices continue to be posted in the City Attorney 6th floor reception area, 1 Frank H. Ogawa Plaza on the wall and on the counter. Notice is also posted on the City Attorney's website (www.oaklandcityattorney.org)

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? Each of the City Attorney's vital documents, are translated into Spanish and Chinese. The Claim form and information are also available in Vietnamese and are available to the public on-line and in the 6th floor reception area at 1 Frank H. Ogawa Plaza.

No corrective action plan is necessary as the Department is in compliance.

3. Describe other materials the Department has provided in multiple languages? The City Attorney’s Office publishes some frequently asked questions (FAQ’s), on our website in English, Spanish and Chinese. A partial list of FAQ’s available in threshold languages is as follows:
a. FAQs: Regarding Oakland’s Travel and Hospitality Worker Right to Recall Ordinance, (Effective May 26, 2021)
b. FAQs: Protecting Workers and Communities During a Pandemic – COVID-19 Emergency Paid Sick Leave Ordinance (Effective May 12, 2020)
c. FAQs: Regarding Civil Rights with Regard to Harassment and Discrimination Against Oaklanders During Shelter in Place
Department Name: Office of the City Attorney
Fiscal Year: FY2022-2023

d. FAQ: Protecting Survivors of Domestic and Other Interpersonal Violence or Abuse During Shelter in Place
e. FAQ: Oakland’s Hotel Workers Protection & Employment Standards Ordinance (Effective Dec. 23, 2018)

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The City Attorney’s front desk phone line remains equipped with a multilingual telephone message. The message system has options to select a number to be directed to the message in either Spanish, Mandarin or Cantonese.

City Attorney staff members recorded these messages.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

The City Attorney’s Office remained closed to the public due to the pandemic. Our Office orally informs the population of their right to bilingual services when responding to constituents via telephone, and in writing when responding to constituents via to email. The department’s vital forms and publications remain available on the City Attorney’s website in Spanish and Chinese.

Notification of the right to bilingual services is available at the City Attorney reception desk and remains accessible to the public when our Office reopens for in-person service.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

The City Attorney's Office did not receive any complaints regarding the provision of bilingual oral and written services. Should a complaint be received, the City Attorney would follow the Equal Access Ordinance’s procedure for documenting actions surrounding complaints.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

To ensure that all Oakland residents have equal and fair access to City Services, the City Attorney’s Office plans to:

Department Name: Office of the City Attorney
Fiscal Year: FY2022-2023

a. Maintain the departments vital documents in the threshold languages and ensure that any new vital documents are translated.

b. Maintain prominent placement of signage alerting the public of language access assistance will at the customer service counter.

c. Continue to recruit bilingual staff by posting job announcement for PCPs in targeted websites and publications.

CITY ATTORNEY'S OFFICE JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Accountant II 22-JAN-22 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Administrative Analyst I 05-MAR-22 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza City Attorney 29-APR-91 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza City Attorney, Assistant 02-JUN-14 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza City Attorney, Assistant 15-APR-13 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Claims Investigator III 22-JUN-15 NO YES Chinese - Cantonese CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Deputy City Attorney II 05-JUL-16 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Deputy City Attorney II 01-AUG-18 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney II 17-JAN-13 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney II 11-JAN-20 NO NO CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Deputy City Attorney II 28-NOV-20 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Deputy City Attorney III 16-AUG-21 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 18-SEP-06 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 28-MAY-19 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 20-SEP-21 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 14-MAY-22 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 07-JAN-23 YES NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney III 21-JAN-23 YES NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 09-JAN-17 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 09-APR-18 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 24-SEP-18 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 30-NOV-19 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 05-FEB-22 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 19-FEB-22 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 05-MAR-22 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 11-JUN-22 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney III 20-AUG-22 YES NO CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Deputy City Attorney III 06-AUG-12 NO NO CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Deputy City Attorney III 04-JAN-21 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Deputy City Attorney IV, Senior 01-AUG-20 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 04-FEB-14 NO NO Chinese-Cantonese CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 22-AUG-22 YES NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 06-AUG-01 NO NO Spanish CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 02-SEP-08 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 07-JAN-19 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney IV, Senior 06-APR-19 NO NO CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Deputy City Attorney IV, Senior 21-AUG-06 NO NO CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Deputy City Attorney IV, Senior 14-JUN-10 NO NO Spanish CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Deputy City Attorney IV, Senior 22-JAN-22 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney V 14-MAY-12 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney V 24-FEB-18 NO NO CITY ATTORNEY 04211 - Litigation Unit One Frank Ogawa Plaza Deputy City Attorney V 28-NOV-22 YES NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney V 08-JUN-15 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney V 11-DEC-17 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Deputy City Attorney V 04-JUN-18 NO NO CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Deputy City Attorney V 14-OCT-19 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Executive Assistant to the City Attorney 28-SEP-12 NO NO CITY ATTORNEY 04311 - Advisory Unit One Frank Ogawa Plaza Executive Asst to the Asst City Attorney 29-SEP-14 NO NO CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Exempt Limited Duration Employee 18-MAR-23 YES NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Information System Administrator 24-OCT-16 NO NO Chinese-Mandarin CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Information Systems Specialist II 14-AUG-04 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 10-JUN-91 NO NO Vietnamese CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 11-SEP-01 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 05-NOV-01 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 26-AUG-13 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 27-FEB-17 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant 05-NOV-18 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Administrative Assistant, Sup 11-DEC-95 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Legal Support Supervisor 03-JAN-17 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Manager, Legal Administrative Services 07-JUL-97 NO NO CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Neighborhood Law Corps Attorney 28-NOV-20 NO YES CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Neighborhood Law Corps Attorney 23-AUG-21 NO YES CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Neighborhood Law Corps Attorney 05-FEB-22 NO YES CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Neighborhood Law Corps Attorney 19-MAR-22 NO YES Spanish CITY ATTORNEY 04411 - Affirmative Litigation One Frank Ogawa Plaza Neighborhood Law Corps Attorney 18-FEB-23 YES YES CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Open Government & Legal Services Coord 24-NOV-14 NO YES CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 28-SEP-15 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 13-NOV-17 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 11-DEC-17 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 30-NOV-19 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 18-APR-20 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 31-OCT-20 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 20-SEP-21 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 22-JAN-22 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 09-JUL-22 YES NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Paralegal 20-AUG-22 YES NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Public Service Representative 25-JUN-22 NO YES CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Special Counsel 28-DEC-19 NO NO CITY ATTORNEY 04511 - Labor/Employment One Frank Ogawa Plaza Special Counsel - Labor & Employment 10-NOV-14 NO NO CITY ATTORNEY 04111 - City Attorney Administration UnitOne Frank Ogawa Plaza Temp Contract Svcs Employee, PT 08-SEP-20 NO NO Office of the City Auditor
Fiscal Year: FY 2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, COURTNEY RUBY, CITY AUDITOR , hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for THE OFFICE OF THE CITY AUDITOR was submitted on June 23, 2023.

_Courtney Ruby, City Auditor.

Type Name & Title

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name: OFFICE OF THE CITY AUDITOR
Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Courtney Ruby Dena L. Shupe Dena L. Shupe
Title City Auditor Executive Assistant to the City Auditor Same Address 1 Frank H Ogawa Plaza, 4th Floor 1 Frank H Ogawa Plaza, 4th Floor Same Phone# (510) 238-3378 (510) 238-4975 Same
Email [email protected] [email protected] Same

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 8 New Hires 0
Public Contact Positions (PCP) 4 50% New PCP Hires 100% *PCP With Spanish Language Skill 0 0 New PCP Hires with SP Skill % PCP With Chinese Language Skill 0 0 New PCP Hires with CH Skill %

*Two employees can speak and understand Spanish but are not considered fluent.

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Courtney Ruby, City Auditor Mike Edmonds, (TCSE) Performance Auditor Michael Houston, Assistant City Auditor
Dena Shupe, Executive Assistant to the City Auditor
Orsolya Kovesdi, Performance Audit Manager (See attached organization chart in the Appendix) Jennifer Lim, Senior Performance Auditor
Mark Carnes, Senior Performance Auditor
Daniel Williams, Senior Performance Auditor

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? No X Yes – Please describe below

Description: We were funded 1 additional Senior Performance Auditor position. See attached org Chart.

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? X No  Yes – Please describe below.

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Performance Audit Reports Yes Yes
Annual Reports Yes Yes
Annual Whistleblower Reports Yes Yes
Whistleblower Frequently Asked Questions Page Yes Yes
Whistleblower Complaint Form Yes Yes
Whistleblower Posters Yes Yes

Total # of vital documents reported = 6

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? X Yes  No – Please describe below

All documents are available upon request - this is made clear to the LES community on our website

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Reception (510) 238-3378 Current

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE %

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 8 4 0.44 0 NO 0.15 0 NA
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

Oakland’s City Auditor works for, and reports to, the residents of Oakland. Considering the diversity of Oakland’s community, it is important our work materials are easily accessible and understood by as many Oaklanders as possible – regardless of their proficiency in English. Below is an overview as to how our Office is complying with the Equal Access to Services Ordinance.

Ongoing efforts to achieve compliance:

SEC. 2.30.030 Equal Access to Services : We strive to provide the same level of service to limited English-speaking persons as we provide to English speakers by: (1) recording our telephonic outgoing messages in English, Spanish, Mandarin, and Cantonese, (2) posting notices immediately outside the elevators, leading to the Office reception area , indicating we provide Spanish -speaking staff for assistance and interpreters by telephone, to help translate several different languages at no charge (all staff members have the updated over the phone interpreting language guide at th eir desks), and (3) providing instructions in 26 different languages on our website on how to submit a Whistleblower complaint in person, online or over -the-phone. 4) To assist Oakland’s Limited English Speaking (LES) residents, the Hotline provides over -the-phone interpretation services in over 150 languages, with access to more than 5000 interpreters for non-English callers, who are available 24/7, 365 days a year.

LES residents may also request a meeting with the City Auditor to file a complaint in perso n. Our website informs residents that interpreters are provided, free of charge.

SEC. 2.30.040 Bilingual Staffing: Our goal is to hire staff that represent our diverse Oakland community.

Currently, our Office is understaffed with only 8 full time employees: 2 employees speak some Spanish, 1 PCP employee is fluent in Hungarian and Romanian and 1 speaks Korean.

SEC. 2.30.050 Translation of Materials : One of our Office’s priorities is to make sure all residents, regardless of their proficiency in English, can easily read our vital documents and navigate our website https://www.oaklandauditor.com.

Our Office worked with the EAO office a couple of years ago to translate the sentence, “ copies of our audits are available on our website and alternate formats are available upon request ,” to Spanish and Chinese and is now on the inside cover of all our audits and reports.

In the HEADER of our website, we placed a GoogleTM Translate button providing machine translation in 26 different languages ranging from Afrikaans to Vietnamese, ensuring many Limited English Speaking Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-Speaking
CH = Chinese-Speaking
LES = Limited English-Speaking

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

(LES) populations can read, in their native language, about our Office, and how to submit a Whistleblower complaint, learn about our Whistleblower Program, a nd read frequently asked questions about the Program.

On the ALL-REPORTS page of the website, we note all reports (audits, presentations, etc.) can be translated upon request. Our online Whistleblower Hotline Program translates instructions on how to submit a complaint in Spanish and Chinese.

SEC.2.30.080: Recorded Telephonic Messages : We maintain recorded telephonic outgoing messages in English, Spanish, Mandarin, and Cantonese. The message contains basic information about our Office hours and location.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The Office of the City Auditor complies with Civil Service protocols and City policies and procedures regarding recruiting and hiring. These mandates provid e the framework for our recruiting activities.

When positions in our Office become available, we make every effort to target a wide field of potential candidates by extending advertising to various national auditor associations, advertising through the City’s website, and by posting job openings on Linke dIn, Idealist, Craigslist and Indeed. If we advertise a Public Contact Position, we state “b ilingual skills in Spanish, Cantonese, and Mandarin are highly desirable.” Selection of candidates is coordinated with the City’s Human Resources Department.

The O ffice of the City Auditor carefully evaluates all applicants for PCP positions with a critical eye towards bilingual abilities. However, a lack of bilingual skills is not a disqualifying factor as the Offic e has no BPCP requirement nor does the position de scription require them. Nonetheless, the Office is committed to hiring individuals from diverse backgrounds and different ethnicities. We are a small office, with only 1 1 FTEs. We are also constrained by th e rules and procedures of Civil Service, MOU agreements and City procedures in our hiring selection process. Still, many of our staff members have bi- and tri-lingual capabilities.

3. Highlight positive changes, successes, and best practices.

Positive Changes:

This year we consulted with the Equal Acce ss Office to help us translate our Audit Risk Survey that is being circulated Citywide.

The Office of the City Auditor is conducting an annual risk assessment to develop our annual audit workplan and would like input from all Oaklanders. This process incl udes obtaining input from City leadership, City employees, community organizations, and Oakland residents on the issues, departments, and/or City activities they are most concerned about and want to see audi ted. The survey was translated into Spanish, Viet namese, and Chinese and was included in our most recent Newsletter and was sent to various Chambers throughout Oakland and posted on social media.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

None this year.

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services.

Please list the locations in which notices are posted.

Located on the secured 4t h floor of Oakland City Hall, the Office rarely receives foot traffic from Oakland residents. However, we have posted notices, located immediately outside the elevators leading to the reception area, indicati ng our Office can provide Spanish -speaking staff for assistance.

There is also a notice on the receptionist’s front desk informing visitors that interpreters are available, by telephone to provide assistance in several different languages, at no charge, an d a brochure indicating the various service coun ters located throughout the City of Oakland. Our receptionist has used the translation guide a few times to help constituents.

2. Describe the percentage of vital documents translated into threshold language(s).

What is the corrective action plan and timeline in getting the rest of the documents translated?
The Office of the City Auditor has a total of 6 vital documents: (1) performance audit reports, (2) Annual reports, (3) Whistleblower Annual Reports, (4) Whistleblower Program FAQ page, (5) Whistleblower Complaint Form and 6) whistleblower poster. Our website indicates we will translate all these documents for our LES residents.

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

3. Describe other materials the Department has provided in multiple languages?

1. The Office’s general automatic reply email is translated into Spanish, Chinese, and Vietnamese

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The Office of the City Auditor has recorded its telephonic message in English, Spanish, Mandarin, and Cantonese noting our business hours.

The Whistleblower confidential hotline is for reporting fraud, waste, and abuse in City g overnment, and is available to C ity employees, contractors, vendors, and residents. To ensure the LES population has full access to this service, directions for submitting a whistleblower complaint, an explanation of the Whistleblower Protection Ordinance and Frequently Asked Questions, are available on our website in 26 different languages and our website indicates that if a LES person wants to file a complaint through our hotline or submit a report online, interpretation services are available at no cost to them.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

As mentioned above, in June 2023 we worked with the Equal Acc ess Office to translate our Audit Risk Survey into Spanish, Vietnamese, and Chinese.

The Office of the City Auditor will continue to implement recommendations and requirements of the Equal Access Office. The Office will strive to provide timely and efficie nt service to the LES community.

Our primary out reach to the public is through meetings in City Hall and throughout Oakland neighborhoods, and virtually, through our website and other electronic mediums. Over the next 12 months, the Office of the City Auditor will continue to implement recommendations and requirements of the Equal Access Office. We would also like to w ork with the Equal Access Office to obtain interpreters and implement the tools to allow limited English-speaking persons access to online meetings.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

The Office of the City Auditor has received no complaints regarding the Office’s provision of bilingual oral and writt en services or alleging any violation of the EAO in a threshold language. Should one be received, it would be addressed and referred to the City Administrator. All documentation of the complaint and its resolution would be kept by the Office’s Language Access Coordinator.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.
• Update, when possible, our outgoing ph one message to mirror our automatic email reply message implemented in 2021 – we have not accomplished this task yet. We would also like to record our telephonic outgoing message in Vietnamese.

Department Name: Office of the City Auditor
Fiscal Year: FY 2022-2023
June 2023

• Translate the executive summaries of all our audits and upload them to our website.

• Reach out to public organizations working on behalf of Spanish and Chinese communities and make certain they are aware of released reports and the translation services we offer should a resident desire to read our reports in their native language. We would like to receive a request for a translated report, which would indicate our outreach efforts were successful. • Work with the Equal Access Office to obtain interpreters and implement the tools to allow limited English-speaking persons access to online meetings.

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Equal Access Report
June 2023

Michael Houston MPP, CIA
Assistant City Auditor
Courtney Ruby CPA, CFE
City Auditor
VACANT
Administrative Services
Manager 1
Dena Shupe MPP
Executive Assistant to the
City Auditor

VACANT
Performance Audit
Manager
Orsolya Kovesdi MBA, CIA
Whistleblower Program
Manager
Mark Carnes CFP
Senior Performance
Auditor
Jennifer Lim CIA
Senior Performance
Auditor
Daniel Williams
Senior Performance
Auditor
Mike Edmonds CIA, (TCSE)
Performance Auditor
VACANT
Performance Auditor
CITY AUDITOR'S OFFICE June 2023
DEPARTMENT ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANG CITY AUDITOR One Frank Ogawa Plaza Performance Auditor, Sr. 07-DEC-15 NO NO CITY AUDITOR One Frank Ogawa Plaza Performance Auditor, Sr. 07-DEC-15 NO NO Korean/ Able to speak some Spanish CITY AUDITOR One Frank Ogawa Plaza Performance Audit Manager 25-APR-16 NO YES Hungarian/ Romanian/ Understands Spanish CITY AUDITOR One Frank Ogawa Plaza Executive Assistant to the City Auditor 10-APR-17 NO YES Able to speak some Spanish CITY AUDITOR One Frank Ogawa Plaza Performance Auditor, Sr. 16-JUL-18 NO NO CITY AUDITOR One Frank Ogawa Plaza City Auditor 07-JAN-19 NO YES N/A CITY AUDITOR One Frank Ogawa Plaza Temp Contract Svcs Employee, PT 12-JAN-19 NO NO CITY AUDITOR One Frank Ogawa Plaza City Auditor, Assistant 03-JUN-19 NO YES N/A Department Name: City Clerk
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Asha Reed , hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for City Clerk’s Office] was submitted on June 2023 .

____________________
Asha Reed City Clerk

Department Name: City Clerk
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:__Office of the City Clerk_____________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Asha Reed Krystal Sams Krystal Sams
Title City Clerk Legislative Recorder Legislative Recorder Address 1 Frank Ogawa Plaza Rm 201 1 Frank Ogawa Plaza Rm 201 1 Frank Ogawa Plaza Rm 201 Phone# 510-238-7370 510-238-6405 510-238-6405
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 16 New Hires
Public Contact Positions (PCP) 100% New PCP Hires 0 100% PCP With Spanish Language Skill 1 % New PCP Hires with SP Skill 0 % PCP With Chinese Language Skill 1 % New PCP Hires with CH Skill 0 %

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Job Title Outcome

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) See attached org chart

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Domestic Partnership YES YES
City of Oakland provided Election materials NO NO
Public Records Information: The website will translate directions on how to request public records YES
Agenda Materials No No
Meetings
have
simultaneous
translation
Speaker Card Yes Yes
Total # of vital documents reported = 5

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline: The equal access ordinance does not require agenda materials to be translated. The Office of the City Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Office of the City Clerk SP= 1 CH = 1 SP= 1 CH =1 Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: City Clerk
Fiscal Year: FY2022-2023

Clerk works to ensure non-English speaking citizens have access to participate in meetings usingt multilingual speaker cards and provide simultaneous translation at meetings.

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
The main phone line 510-238-3226

Table 7. Public Notices & Resources
Language access notice displayed at reception area  Yes  No I-Speak Card/ Language List displayed at reception area  Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc)  Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % N/A

City Clerk
(1.0 FTE)

Executive Assistant
(1.0 FTE)

Agenda
Management
Elections &
Compliance
Administrative
Services
Records
Management KTOP TV

Assistant City Clerk
(1.0 FTE)

Assistant City Clerk
Management
Assistant
(1.0 FTE)
Administrative
Analyst I
(1.0 FTE)

Administrative
Analyst I
(1.0 FTE)
Operations and
Production Manager
(1.0 FTE)

Legislative Recorder
(1.0 FTE)

Legislative Recorder
(1.0 FTE)
Cable TV Operations
Chief Enginer
(1.0 FTE)

Legislative Recorder
(1.0 FTE)

Cable Operations
Technicians
(4.0 FTE)

Cable TV Production
Assistants
(2,0 FTE)
Department Name: City Clerk
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: Office of the City Clerk

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 17 4 1 1 Yes 1 1 Yws
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Office of the City Clerk has maintained compliance with the EAO. While agenda materials are not required to be multilingual, the Office has maintained meeting translation over the last 2 years

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The Office of the City Clerk does not do any direct recruitment for hiring, as that is done through Human Resources, we always consider multilingual candidates who meet hiring requirements

3. Highlight positive changes, successes, and best practices.

The office of the City Clerk has secured funding to provide translation for all City Council meetings

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Staff within the office utilize telephone based language translation services when needed for clients with translation needs

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

Notices are placed in the reception area *

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

*1 Frank H Ogawa Plaza, 1st and 2nd Floors, Oakland, CA 94612 Department Name: City Clerk
Fiscal Year: FY2022-2023

3. Describe other materials the Department has provided in multiple languages? The Office of the City Clerk has documents related to Domestic Partnerships available in multiple languages.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The Office of the City Clerk has recorded messages in Spanish and Chinese

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

When customers contact the Office of the City Clerk needing translation services for meetings we ensure that the customers needs are met. Directions on how to request language services are provided on agenda materials

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

No complaints related to language access

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

The Office of the City Clerk will continue with its’ current support format, utilizing staff and other citywide translation services available. The Office hopes that funding can be permanently set aside to provide meeting translation and possibly a recorded agenda line in the future.

CITY CLERK'S OFFICE JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza Administrative Analyst I 14-JUN-96 NO YES CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza City Clerk 22-APR-13 NO YES Spanish CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza City Clerk, Assistant 02-APR-22 NO YES CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza Executive Assistant to the Director 26-OCT-15 NO YES CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza Legislative Recorder 23-OCT-06 NO YES CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza Legislative Recorder 10-AUG-16 NO NO CITY CLERK 03121 - City Clerk Unit One Frank Ogawa Plaza Legislative Recorder 22-AUG-16 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable Operations Technician 03-JUL-95 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable Operations Technician 31-MAR-00 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable Operations Technician 01-APR-00 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable Operations Technician 10-SEP-02 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable TV Operations Chief Engineer 08-JAN-18 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable TV Production & Operations Manager 12-JUN-89 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable TV Production Assistant 12-MAR-01 NO NO CITY CLERK 03211 - KTOP Operations One Frank Ogawa Plaza Cable TV Production Assistant 09-APR-12 NO NO Chinese

Department Name: City Council
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:_______________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Nikki Fortunato Bas Susan A. Sanchez Susan A. Sanchez Title Council President Executive to City Council Executive to City Council Address
1 Frank H. Ogawa Plaza Ste 226
Oakland, Ca 94612
1 Frank H. Ogawa Plaza Ste 226
Oakland, Ca 94612
1 Frank H. Ogawa Plaza Ste 226
Oakland, Ca 94612
Phone# 510 238-7002 510 238-6917 510 238-6917
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 41 New Hires 20
Public Contact Positions (PCP) 39 100% New PCP Hires 20 100% PCP With Spanish Language Skill 4 4% New PCP Hires with SP Skill % PCP With Chinese Language Skill 0 % New PCP Hires with CH Skill 0 %

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Council Administration
District Unit 1
District Unit 2
District Unit 3
District Unit 4
District Unit 5
District Unit 6
District Unit 7
District Unit At Large

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? X No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No X Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
SP= 3 CH = 3 SP= 4 CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: City Council
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 41 41 6 4 NO 2 0 NO
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The City Council office has made every effort to comply with the Equal Access Ordinance (EAO). When there were openings, we have found it difficult to find candidates that have the qualifications to meet the linguistic needs of our diverse districts. We are working to ensure Chinese and Spanish language needs are meet in a variety of ways including with partners and volunteers.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The City Council office has included the following statement in the job postings, “it would be useful for candidates to be bilingual when applying for the position”. However, the applicants are few and compliance is difficult. Because of minimal foot traffic in our offices, we have hired those to meet the needs of our constituents for each district office.

3. Highlight positive changes, successes, and best practices.

The Council offices will continue to utilize the interpretation services to accommodate constituents that may come into the Council reception area. The Council office has used interpreters for community and Council meetings. We anticipate utilizing all functions the City of Oakland Equal Access Department.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Recognizing that limited English Speaking constituent can telephone Council offices at any time and may speak a language not spoken by any PCP, all Councilmembers and their staff now have access to translation services via Language Line. A sticker with information on accessing the service has been affixed to every Council phone. Additionally, limited English Speaking who arrive at the Council’s reception desk now see a sign on prominent display on which they can point to their language, enabling the receptionist to put them in touch with a language interpreter.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: City Council
Fiscal Year: FY2022-2023

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

At the City Council’s Reception desk at City Hall, 1 Frank Ogawa Plaza Suite 226, Oakland, Ca On prominent display is a sign provided by Language Line Services announcing that interpretation services are available in Multiple languages.

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated?

Each Councilmember determines which documents need to be translated for distribution to monolingual constituents. The Council Office does not have a tally of all documents disseminated from council offices nor a tally of those that have been translated into Chinese or Spanish languages.

3. Describe other materials the Department has provided in multiple languages?

As a practical matter, when Councilmembers have a constituent population with a large number of Spanish or Chinese speakers, meeting announcements are printed in that language as well as English

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

Historically, the City Council Front Counter reception phone line is in compliance with Equal Access Ordinance and is equipped with voice recordings in English, Spanish, Cantonese and Mandarin.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

Councilmembers conduct meetings and/or arrange for interpreters/translators at meetings where Spanish speaking or Chinese speaking limited English Speaking are present. Advertising for those meetings, such as via flyers, may indicate that translation will be available.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

None received.

Department Name: City Council
Fiscal Year: FY2022-2023

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

Councilmembers will be advised by the Executive Assistant that they should do targeted outreach for hiring Council staff so that the job announcements are seen in places where bilingual candidates are likely to see them and that the job announcements specifically mention that bilingual candidates are encouraged to apply.

CITY COUNCIL JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE COUNCIL 00011 - Council Administration Unit 1 Frank Ogawa Plaza City Council PSE 14 05-MAR-18 NO YES COUNCIL 00011 - Council Administration Unit 1 Frank Ogawa Plaza City Council PSE-51 03-AUG-98 NO YES COUNCIL 00011 - Council Administration Unit 1 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 04-OCT-16 NO YES COUNCIL 00111 - District One Unit 1 Frank Ogawa Plaza City Council PSE 14 23-JAN-21 NO YES COUNCIL 00111 - District One Unit 1 Frank Ogawa Plaza City Council PSE 14 20-FEB-23 YES YES COUNCIL 00111 - District One Unit 1 Frank Ogawa Plaza City Council PSE-51 16-NOV-19 NO YES COUNCIL 00111 - District One Unit 1 Frank Ogawa Plaza Council Member 07-JAN-13 NO YES COUNCIL 00211 - District Two Unit 1 Frank Ogawa Plaza City Council PSE 14 28-NOV-22 YES YES COUNCIL 00211 - District Two Unit 1 Frank Ogawa Plaza City Council PSE-51 18-OCT-21 NO YES Spanish COUNCIL 00211 - District Two Unit 1 Frank Ogawa Plaza City Council PSE-51 01-MAR-23 YES YES COUNCIL 00211 - District Two Unit 1 Frank Ogawa Plaza Council Member 07-JAN-19 NO YES COUNCIL 00311 - District Three Unit 1 Frank Ogawa Plaza City Council PSE 14 19-JUL-22 YES YES COUNCIL 00311 - District Three Unit 1 Frank Ogawa Plaza City Council PSE 14, PPT 03-JAN-22 NO YES COUNCIL 00311 - District Three Unit 1 Frank Ogawa Plaza City Council PSE-51 04-JAN-21 NO YES COUNCIL 00311 - District Three Unit 1 Frank Ogawa Plaza City Council PSE-51 18-JAN-21 NO YES COUNCIL 00311 - District Three Unit 1 Frank Ogawa Plaza Council Member 04-JAN-21 NO YES COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE 14 05-JUN-23 Yes Yes COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE 14 09-JAN-23 YES YES Separated COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE 14, PPT 09-JAN-23 YES YES COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE 14, PT 06-FEB-23 YES YES Separated COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE-51 09-JAN-23 YES YES COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza City Council PSE-51 09-JAN-23 YES YES COUNCIL 00411 - District Four Unit 1 Frank Ogawa Plaza Council Member 09-JAN-23 YES YES COUNCIL 00511 - District Five Unit 1 Frank Ogawa Plaza City Council PSE 14 30-AUG-21 NO YES COUNCIL 00511 - District Five Unit 1 Frank Ogawa Plaza City Council PSE 14 04-OCT-21 NO YES COUNCIL 00511 - District Five Unit 1 Frank Ogawa Plaza City Council PSE 14 03-APR-23 YES YES COUNCIL 00511 - District Five Unit 1 Frank Ogawa Plaza City Council PSE 14, PPT 11-JAN-20 NO YES COUNCIL 00511 - District Five Unit 1 Frank Ogawa Plaza Council Member 07-JAN-13 NO YES Spanish COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE 14 07-FEB-23 YES YES Spanish COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE 14, PT 13-JAN-20 NO YES Separated COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE 14, PT 10- JUL-23 YES Yes COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE 14, PT 30-JAN-23 YES YES COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE 14, PT 27-MAR-23 YES YES COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza City Council PSE-51 09-JAN-23 YES YES COUNCIL 00611 - District Six Unit 1 Frank Ogawa Plaza Council Member 09-JAN-23 YES YES COUNCIL 00711 - District Seven Unit 1 Frank Ogawa Plaza City Council PSE 14 04-JAN-21 NO YES COUNCIL 00711 - District Seven Unit 1 Frank Ogawa Plaza City Council PSE 14 24-JAN-22 NO YES Separated COUNCIL 00711 - District Seven Unit 1 Frank Ogawa Plaza City Council PSE 14 24-JUL-23 YES YES COUNCIL 00711 - District Seven Unit 1 Frank Ogawa Plaza City Council PSE 14 24-JAN-22 NO YES COUNCIL 00711 - District Seven Unit 1 Frank Ogawa Plaza Council Member 04-JAN-21 NO YES COUNCIL 00911 - Council At Large Unit 1 Frank Ogawa Plaza City Council PSE 14 19-MAR-18 NO YES Spanish COUNCIL 00911 - Council At Large Unit 1 Frank Ogawa Plaza City Council PSE 14 15-NOV-21 NO YES Separated COUNCIL 00911 - Council At Large Unit 1 Frank Ogawa Plaza City Council PSE-51 18-APR-20 NO YES COUNCIL 00911 - Council At Large Unit 1 Frank Ogawa Plaza City Council PSE 14 24-JUL-23 YES YES COUNCIL 00911 - Council At Large Unit 1 Frank Ogawa Plaza Council Member 05-JAN-09 NO YES Department Name:

Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Sofia Navarro, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Economic and Workforce Development Department was submitted on June 16, 2023.

Sofia Navarro, Interim Director of EWDD.

Type Name & Title

Department Name: EWD
Fiscal Year: FY2022-2023
II. QUANTITATIVE ASSESSMENT REPORT
Department Name:___EWD____________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Sofia Navarro Gladylen Flores Gladylen Flores
Title Interim Director Management Assistant Management Assistant Address
250 Frank H Ogawa Plaza, 3rd Floor
Oakland, CA 94612
250 Frank H Ogawa Plaza, Suite 5313
Oakland, CA 94612
250 Frank H Ogawa Plaza, Suite
5313 Oakland, CA 94612
Phone# (510) 238-3474 (510) 238-3852 (510) 238-3852
Email [email protected] [email protected] [email protected] Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 66.50 New Hires 7
Public Contact Positions (PCP) 13 100% New PCP Hires 2 28.57% PCP With Spanish Language Skill 5 38.5% New PCP Hires with SP Skill 1 50% PCP With Chinese Language Skill 1 7.7% New PCP Hires with CH Skill 1 50% Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Job Title Outcome
Urban Economic Analyst II – currently conducting job announcement review with HR; hiring dependent upon the approval to UNFREEZE the position in the next FY Hired-SP Hired-CH In Progress/Other* Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Administration Business Development (Economic Development) Public/Private Development (Project Implementation) Cultural Affairs Real Estate Special Activities
Oakland Army Base Redevelopment
Workforce Development
Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
SP= C H = SP= CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
SP= CH = SP= CH =
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
Department Name: EWD
Fiscal Year: FY2022-2023
Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Small Business Week postcard Yes Yes
FTIP flyer (text) Yes Yes
Arabic,
Korean,
Vietnamese
Small business webinar flyer Yes
Compliance Plan (letter) Yes
Facade and Tenant Improvement Program Yes Yes
Arabic,
Korean,
Vietnamese
TCC center text Yes Yes
Arabic,
Korean,
Vietnamese
Total # of vital documents reported = 7
Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Economic Development, 250 Frank H. Ogawa Plaza, Oakland CA 510-238-3627 In Compliance Table 6 applies to City Departments that provide services at geographically based locations outside of City Hall Plaza, such as recreation centers, senior centers, head start centers, libraries, police beat and firehouses.

Table 7. Public Notices & Resources
Language access notice displayed at reception area  Yes  No I-Speak Card/ Language List displayed at reception area  Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc)  Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Not Applicable
Department Name: EWD
Fiscal Year: FY2022-2023
III. QUALITATIVE ASSESSMENT REPORT
A. Bilingual Public Contact Positions Assessment
Department Name: EWD

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET?

66.50 13 2 5 Yes 1 1 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP) This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Economic & Workforce Development Department (EWDD) strives to inform the public of all the rapid changing events that affects the Oakland community and business.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

In order to encourage a pool of qualified bilingual applicants, all job postings are advertised to LES communities to increase participation of bilingual applicants in competitive recruitments.

EWDD continues to update internal list of bilingual staff, both City-certified and self-identified bilingual employees. In the middle of this fiscal year, EWDD hired two new employees who were certified (Level I) in Chinse.

EWDD is working with HRM to recruit for a bilingual Urban Economic Analyst II in Business Development Division, with hopes that the position will not be frozen in FY23-24.

3. Highlight positive changes, successes, and best practices.

To better reach communities that are traditionally underserved, EWDD engaged community partners capable of providing culturally and linguistically appropriate support to non-English speakers.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

In addition to the City’s new website offering information in multiple languages via an embedded Google Translate, the City has proactively pushed out information on the latest support and grant programs through business update emails to 8,500 recipients. The content of these emails is provided in Arabic, Chinese, Spanish and Vietnamese, in addition to English.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

EWD posts public notices in public areas and submits printing requests to Equal Access to review for outreach materials. EWD programs include Business Development, Army Base, Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking
Department Name: EWD
Fiscal Year: FY2022-2023
Cultural Affairs, Public/Private Development, Real Estate Asset Management, and Workforce.

EWD continues to work closely with the Equal Access Program to better provide online translation of materials. EWD’s locations where these notices are posted are almost all shared with other departments and include:
• 250 Frank H. Ogawa Plaza, 3rd Floor (Business Development and Workforce) • 250 Frank H. Ogawa Plaza, 4th Floor (Real Estate Asset Management) • 250 Frank H. Ogawa Plaza, 5th Floor (Public/Private Development) • 1 Frank H. Ogawa Plaza, 1st Floor (Special Activity Permits ) • 1 Frank H. Ogawa Plaza, 9th Floor (Cultural Affairs / Special Events / Film )

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? All vital documents in EWD are translated into the threshold languages, and frequently Vietnamese as well. A few documents were translated in Arabic and Korean as well.

These translated vital documents are provided as handouts at various events, as well as being made available on the City website.

3. Describe other materials the Department has provided in multiple languages? Not applicable.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The Business Development’s main line offers multilingual interpretation: 510-238-7952.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

All outreach material requiring translation from English to Spanish and Chinese is evaluated by Equal Access to ensure compliance.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

The Department did not receive any complaints.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

EWDD plans to continue collaborating with Equal Access on all printed documents for program work, in addition to providing bilingual/translated materials for handouts, workshops, clinics, and presentations. On-site translation services will continue to be provided as needed through the phone line 510-238-7952.

ECONOMIC AND WORKFORCE DEPARTMENT (EWD) JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONBILINGUAL EWD 85111 - Admin: Economic & Workforce Development250 Frank Ogawa Plaza Accountant II 03-SEP-22 YES NO Chinese EWD 85111 - Admin: Economic & Workforce Development250 Frank Ogawa Plaza Administrative Services Manager II 07-NOV-05 NO NO Chinese EWD 85111 - Admin: Economic & Workforce Development250 Frank Ogawa Plaza Director of Economic & Workforce Dev 19-FEB-22 NO NO Spanish EWD 85111 - Admin: Economic & Workforce Development250 Frank Ogawa Plaza Executive Assistant to the Director 26-FEB-18 NO NO EWD 85111 - Admin: Economic & Workforce Development250 Frank Ogawa Plaza Management Assistant 10-APR-06 NO NO Tagalog EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Administrative Analyst II 20-APR-19 NO YES Spanish EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Administrative Assistant I 09-APR-01 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Manager, Real Property Asset 24-APR-89 NO NO German EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Project Manager III 04-MAR-13 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Analyst II 23-SEP-17 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Analyst III 15-OCT-22 YES NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Analyst III (PPT) 10-APR-17 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Analyst IV, Projects 27-OCT-88 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Analyst IV, Projects 01-MAR-05 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Coordinator 11-FEB-08 NO NO EWD 85221 - Project Implementation: Staffing250 Frank Ogawa Plaza Urban Economic Coordinator 24-NOV-14 NO NO Spanish EWD 85231 - Real Estate 250 Frank Ogawa Plaza Account Clerk III 30-APR-22 YES NO Chinese EWD 85231 - Real Estate 250 Frank Ogawa Plaza Manager, Real Property Asset 11-JAN-20 NO NO EWD 85231 - Real Estate 250 Frank Ogawa Plaza Real Estate Agent 10-OCT-16 NO YES Spanish,Chinese EWD 85231 - Real Estate 250 Frank Ogawa Plaza Real Estate Agent 15-JUN-19 NO YES EWD 85231 - Real Estate 250 Frank Ogawa Plaza Real Estate Agent 18-MAR-23 YES YES Chinese EWD 85244 - Oakland Army Base Redevelopment250 Frank Ogawa Plaza Project Manager II 27-JUL-98 NO NO EWD 85311 - Workforce Development250 Frank Ogawa Plaza Administrative Services Manager II 30-JUL-12 NO NO EWD 85311 - Workforce Development250 Frank Ogawa Plaza Program Analyst II 21-AUG-21 NO NO EWD 85311 - Workforce Development250 Frank Ogawa Plaza Program Analyst III 15-MAR-10 NO NO EWD 85411 - Economic Development 250 Frank Ogawa Plaza Urban Economic Analyst II 05-SEP-20 NO NO EWD 85411 - Economic Development 250 Frank Ogawa Plaza Urban Economic Analyst III 01-MAY-06 NO NO EWD 85411 - Economic Development 250 Frank Ogawa Plaza Urban Economic Analyst III 02-OCT-21 NO NO EWD 85411 - Economic Development 250 Frank Ogawa Plaza Urban Economic Analyst III 07-JAN-23 YES NO EWD 85411 - Economic Development 250 Frank Ogawa Plaza Urban Economic Analyst IV, Projects 15-JUL-17 NO NO EWD 85511 - Cultural Arts & Marketing250 Frank Ogawa Plaza Program Analyst II 17-NOV-18 NO YES Hindi EWD 85511 - Cultural Arts & Marketing250 Frank Ogawa Plaza Program Analyst III 14-NOV-20 YES YES Spanish EWD 85511 - Cultural Arts & Marketing250 Frank Ogawa Plaza Special Events Coordinator 13-NOV-01 NO YES EWD 85511 - Cultural Arts & Marketing250 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 22-JAN-22 NO NO EWD 85521 - Public Art 250 Frank Ogawa Plaza Manager, Cultural Affairs 12-SEP-16 NO YES Spanish EWD 85521 - Public Art 250 Frank Ogawa Plaza Program Analyst III 27-JUN-05 NO YES EWD 85611 - Special Activities 250 Frank Ogawa Plaza City Administrator Analyst 02-DEC-08 NO YES EWD 85611 - Special Activities 250 Frank Ogawa Plaza City Administrator Analyst 17-OCT-20 NO YES EWD 85611 - Special Activities 250 Frank Ogawa Plaza Deputy Director, Econ/Workforce Dev 07-JAN-13 NO YES Portuguese EWD 85611 - Special Activities 250 Frank Ogawa Plaza Exempt Limited Duration Employee 12-NOV-22 YES NO EWD 85611 - Special Activities 250 Frank Ogawa Plaza Special Activity Permit Inspector 21-MAR-11 NO YES Spanish EWD 85611 - Special Activities 250 Frank Ogawa Plaza Special Activity Permit Inspector 21-MAY-18 NO YES Spanish Department Name: Finance
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Erin Roseman, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Finance was submitted on ______________.

______________________________ .

Erin Roseman, Director of Finance

Department Name: Finance
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:_Finance______________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Erin Roseman Sarah Herbelin Sarah Herbelin
Title Director Assistant to the Director Assistant to the Director Address 150 Frank H. Ogawa Plaza, Suite 5215 150 Frank H. Ogawa Plaza, Suite 5215 150 Frank H. Ogawa Plaza, Suite
5215
Phone# 510-238-2220 510-238-4491 510-238-4491
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 146.8 New Hires
25 Public Contact Positions (PCP) 52 100 % New PCP Hires 6 100% PCP With Spanish Language Skill 8 15.4 % New PCP Hires with SP Skill 1 16 % PCP With Chinese Language Skill 4 7.7 % New PCP Hires with CH Skill 0 0 %

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Job Title Outcome
Tax Enforcement Officer II Hired-SP Hired-CH In Progress/Other* Collections Officer Hired-SP Hired-CH In Progress/Other* Hired-SP Hired-CH In Progress/Other*

*Please provide an explanation for all ‘other’ outcomes: Both are still in the recruitment process.

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Bureaus
Revenue Management, Controller, Budget, Treasury, Finance Administration (with Payroll)
Revenue Management Units
Audit, Admin, Business Tax, Citywide Collections, Citywide Liens, Tax Compliance

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description: Contracts staff from DWES moved to Finance Controller’s Bureau. Effective date was 7/1/2022, but the move took some time.

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Business Tax SP= 1 CH = 1 SP= 5 CH = 1 Revenue Collections SP= 1 CH = 1 SP= 1 CH = 0 Citywide Liens SP= 1 CH = 1 SP= 0 CH = 0

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: Finance
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Property Tax Special Assessment Exemption Forms Yes Yes Request for Ability to Pay Determination for Parking Payment Plans Yes Yes Revenue Administration Sign-In Sheet Yes Yes
Rental Renewal Instructions Yes Yes
Business Tax Renewal Instructions Yes Yes
Citywide Liens Brochure Yes Yes Vietnamese
Lien Demand Request Form Yes Yes Vietnamese
Vacant Property Tax Petition of Vacancy Yes Yes Vietnamese Vacant Property Tax Request for Refund Application Yes Yes Vietnamese Request for Business Tax Refund Yes Yes
Refund Request: Real Property Transfer Tax (RPTT) Yes Yes Rent Adjustment Program (RAP) Refund Request Form Yes Yes Residential Landlord Business Tax Refund Form Yes Yes
Front door notice of walk-in hours for building 150 Yes Yes Business Tax Requirements Brochure Yes Yes
Rent Control in Oakland Brochure Yes Yes Vietnamese
Contractor Renewal Instructions Yes Yes
Vacant Property Tax Exemption Applications A-J
Sent for
translation
Sent for
translation
Cannabis Tax Rebate Application
Sent for
translation
Sent for
translation
Mandatory Garbage Administrative Hearing Questionnaire
Sent for
translation
Sent for
translation

Total # of vital documents reported = 20

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline: Newly identified vital documents have been sent for translation 6/9/23 and will be posted on the website once they are received.

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Mandatory Garbage 510-238-7474
Separate
voicemailboxes

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % N/A

Department Name: Finance
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: Finance

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP

FTE PCP GOAL
ACTUAL
STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET?
146.8 52 5.7 (11%) 8 (15.4%) Yes 2.6 (5%) 4 (7.7%) Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Finance Department exceeds the percentage requirements of Equal Access Ordinance (EAO). It has enough bilingual (Chinese and Spanish) speaking employees to provide services to Limited English Speaking (LES) persons during regular business hours. We continue to strive to provide the necessary services to all members of the community including the LES community. Additionally, the business tax office has a VRI (Virtual Remote Interpreter) for people who need assistance in American Sign Language.

The Finance Department displays the language access notice in public access areas and has the I-Speak cards available as needed and uses internal staff and the over the phone interpreting as needed.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The Finance Department uses Human Resources Management (HRM) Department data to determine if there is to be a selective certification recruitment for positions with bilingual requirements. Currently the Finance Department has two recruitment requisitions in process with language hiring requirements- Tax Enforcement Officer II and Collections Officer to meet the Super PCP requirements in Revenue Collections and Citywide Liens.

3. Highlight positive changes, successes, and best practices.

No major changes from last year.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Notices are posted regarding interpretation services available to various LES populations at visible locations in our offices. This provides awareness of the services available to the LES communities within the department. In addition, phone calls are routed to appropriate bilingual staff for assistance.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking
Department Name: Finance
Fiscal Year: FY2022-2023

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

The Finance Department has posted the notices that are required by the Equal Access Office in the following locations of its units:
• Customer service lobby in 150 Frank H. Ogawa Plaza, Suite 5342. • Business Tax lobby at 250 Frank H. Ogawa Plaza, Suite 1320. • Finance Director’s office 150 Frank H. Ogawa Plaza, Suite 5215. • Controller’s Purchasing Unit in 150 Frank H. Ogawa Plaza, Suite 6223.

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? The Revenue Management Bureau has translated about 85% of its vital documents into threshold languages (Chinese and Spanish). Some forms are additionally translated into Vietnamese. The final vital documents have been sent for translation and will be posted on the website soon. Webpages, including the City’s tax registration and payment page, https://ltss.oaklandnet.com/, can be translated using Google Translate.

3. Describe other materials the Department has provided in multiple languages? The front door notices on the 150 building are translated.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The mandatory garbage phone line allows callers to leave messages in individual voicemailboxes for Spanish and Chinese speaking staff to return the calls. Finance no longer offers the Spanish/Cantonese option in the phone message greeting since the selection of the language leads to a voicemail. ITD suggested we make the greeting as simple as possible and when customers speak with a representative, they can be connected with someone who speaks their language or over-the-phone interpreting can be utilized.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

The Finance Department has sufficient certified bilingual staff to provide translation services to the LES community during business hours. In the event we need any interpretation services, staff uses the City of Oakland Language Line.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

Department Name: Finance
Fiscal Year: FY2022-2023

The Finance Department did not receive any complaints this year. The Finance Department is utilizing its current certified bilingual staff to facilitate outreach and communication with LES population.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

Recruitments for Spanish and Chinese speaking Collections Officer and Tax Enforcement Office II positions.

Translate final vital documents into threshold languages and post on the website to enhance our services to the LES community.

FINANCE DEPARTMENT JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Executive Assistant to the Director 24-JUL-21 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Manager, Finance 21-AUG-21 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Assistant to the Director 03-JAN-05 NO NO Spanish FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Assistant to the Director 20-JUN-16 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Accountant II 14-MAY-22 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Account Clerk III 12-NOV-22 YES NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Payroll Personnel Clerk III 01-FEB-20 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Executive Assistant to the Director 28-JUL-08 NO NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Payroll Personnel Clerk III 03-SEP-22 YES NO FINANCE 08111 - Finance and Management: Administration150 Frank H. Ogawa Plaza Director of Finance 17-APR-21 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Systems Analyst, Senior 14-JUN-10 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Accountant II 28-DEC-19 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Systems Analyst, Supv 20-NOV-06 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Operations Tech, Senior 10-DEC-22 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Temp Contract Svcs Employee, PT 04-FEB-23 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Systems Analyst, Senior 13-AUG-90 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Retirement Systems Accountant 15-APR-23 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Operations Tech, Senior 22-MAY-89 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Temp Contract Svcs Employee, PT 03-OCT-22 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Operations Tech, Senior 06-MAR-21 NO NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Manager, Payroll 06-AUG-22 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Operations Supervisor 29-APR-23 YES NO FINANCE 08121 - Finance and Management: Payroll150 Frank H. Ogawa Plaza Human Resource Operations Technician 30-OCT-21 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Project Manager II 24-APR-17 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Accounting Analyst, Principal 16-MAY-20 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Administrative Analyst I 02-DEC-13 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Systems Accountant III 04-DEC-06 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Controller, Assistant 25-JUL-20 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Controller 22-SEP-18 NO NO FINANCE 08211 - Accounting Administration Unit150 Frank H. Ogawa Plaza Accounting Supervisor 04-DEC-06 NO NO Chinese FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accounting Supervisor 01-AUG-05 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant III 30-MAY-06 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant III 22-SEP-01 NO NO Chinese FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant II 15-SEP-86 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant III 01-DEC-09 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accounting Supervisor 25-APR-16 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant III 11-JAN-20 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant III 29-JUN-19 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Temp Contract Svcs Employee, PT 18-JUN-18 NO NO FINANCE 08222 - General Ledger 150 Frank H. Ogawa Plaza Accountant II 10-OCT-05 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Accounting Technician 10-APR-06 NO NO Spanish FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Accounting Technician 06-FEB-21 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Administrative Analyst II 22-JAN-11 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Accounting Technician 04-SEP-90 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Accounting Technician 11-AUG-18 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Business Analyst I 11-JUL-18 NO NO FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Accounting Technician 16-NOV-09 NO NO Chinese FINANCE 08241 - Payables 150 Frank H. Ogawa Plaza Administrative Analyst II 17-DEC-07 NO NO FINANCE 08242 - Stores Operations 150 Frank H. Ogawa Plaza Storekeeper II 30-MAR-91 NO NO FINANCE 08242 - Stores Operations 150 Frank H. Ogawa Plaza Storekeeper III 20-MAR-89 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Administrative Assistant I 08-FEB-20 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Purchasing Supervisor 05-SEP-01 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Office Assistant II, PPT 07-JAN-23 YES NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Buyer, Senior 05-JUN-17 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Buyer 17-JUN-19 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Buyer 10-APR-17 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Buyer 10-DEC-12 NO NO FINANCE 08243 - Purchasing 150 Frank H. Ogawa Plaza Buyer 12-JAN-19 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Revenue & Tax Administrator, Assistant 10-AUG-19 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Business Analyst II 05-OCT-19 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Account Clerk II 11-JUN-22 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Account Clerk III 22-FEB-20 NO YES FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Revenue Analyst, Principal 22-DEC-14 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Revenue & Tax Administrator 29-OCT-22 YES NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Business Analyst II 15-JUN-19 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Accountant II 18-FEB-23 YES NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Business Analyst I 20-NOV-17 NO NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Revenue & Tax Administrator, Assistant 04-FEB-23 YES NO FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Account Clerk II 13-OCT-14 NO YES FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Account Clerk II 13-NOV-21 NO YES FINANCE 08411 - Revenue Administration Unit 150 Frank H. Ogawa Plaza Revenue Analyst, Principal 31-MAY-11 NO NO FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 27-AUG-18 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 04-DEC-06 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 09-APR-18 NO YES Chinese-Mandarin FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Revenue Assistant 02-APR-12 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor I 04-DEC-06 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 18-OCT-99 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 13-JUN-11 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Revenue Operations Supervisor 05-NOV-07 NO YES Chinese FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 16-NOV-19 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 22-NOV-99 NO YES Spanish FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 27-SEP-04 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 30-DEC-02 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 28-JAN-02 NO YES Korean FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor I 20-APR-19 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor II 06-JUN-16 NO YES FINANCE 08421 - Revenue Audit Unit 150 Frank H. Ogawa Plaza Tax Auditor I 31-OCT-20 NO YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Revenue Assistant 29-SEP-97 NO YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 04-FEB-23 YES YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 28-JAN-02 NO YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 02-JUN-97 NO YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 05-JUL-16 NO YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 11-FEB-02 NO YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Revenue Assistant 29-JUN-19 NO YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Revenue Assistant 12-NOV-22 YES YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 09-OCT-17 NO YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 04-FEB-23 YES YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 04-FEB-23 YES YES FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Cashier 12-NOV-22 YES YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Revenue Assistant 07-JAN-19 NO YES Chinese FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Revenue Operations Supervisor 04-DEC-06 NO YES Spanish FINANCE 08431 - Business License Tax Unit 150 Frank H. Ogawa Plaza Cashier 02-APR-22 NO YES Chinese FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 05-NOV-94 NO YES Spanish FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Assistant 06-AUG-22 YES YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Assistant 09-OCT-17 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 24-JUL-95 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Assistant 23-MAR-83 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 30-DEC-02 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 10-JUL-06 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Assistant 09-OCT-17 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Assistant 09-JUN-89 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Operations Supervisor 28-JUN-93 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 29-SEP-97 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 06-DEC-04 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 25-APR-05 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Tax Enforcement Officer II 12-OCT-15 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Cashier 05-MAR-22 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Revenue Operations Supervisor 28-JAN-02 NO YES FINANCE 08441 - Revenue Collections Unit 150 Frank H. Ogawa Plaza Collections Officer 26-OCT-15 NO YES FINANCE 08711 - Treasury Administration Unit 150 Frank H. Ogawa Plaza Treasury Administrator 05-OCT-98 NO NO FINANCE 08711 - Treasury Administration Unit 150 Frank H. Ogawa Plaza Administrative Assistant II 11-JUL-20 NO NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Business Analyst IV 29-AUG-05 NO NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 24-DEC-22 YES NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Treasury Administrator, Asst 19-FEB-08 NO NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Investment & Operations Manager 10-OCT-05 NO NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 24-DEC-22 YES NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Exempt Limited Duration Employee 10-DEC-22 YES NO FINANCE 08721 - Treasury Operations Unit 150 Frank H. Ogawa Plaza Treasury Analyst II 07-DEC-15 NO NO FINANCE 08731 - Treasury Cashiering Unit 150 Frank H. Ogawa Plaza Cashier 21-MAR-20 NO YES FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Accountant III 19-JAN-16 NO NO FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Benefits Representative 23-JUL-22 YES NO FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Benefits Representative 08-FEB-11 NO NO FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Investment & Operations Manager 25-APR-05 NO NO FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Retirement Systems Accountant 27-JAN-06 NO NO Spanish FINANCE 08751 - Retirement 150 Frank H. Ogawa Plaza Administrative Assistant II 31-AUG-13 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst, Senior 25-JUL-20 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Management Intern, PT 23-JUL-22 YES NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst 12-NOV-22 YES NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget Administrator 15-SEP-10 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst 02-FEB-13 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst 29-OCT-22 YES NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst, Senior 26-JUL-10 NO NO Spanish FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst 14-APR-14 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst, Senior 06-APR-09 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget Administrator, Assistant 30-OCT-06 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Budget & Management Analyst, Senior 26-NOV-12 NO NO FINANCE 08811 - Budget Unit 150 Frank H. Ogawa Plaza Business Analyst IV 10-MAR-14 NO NO

0.15384615

0.05769231

Department Name:

Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name: Fire Department
Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Damon Covington Michael Hunt Sonia Lara
Title Interim Fire Chief Assistant to the Director
Fire Department, Personnel
Officer
Address 150 FOP, Suite 3354 150 FOP, Suite 3354 150 FOP, Suite 3455 Phone# 510-238-4052 510-238-6353
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 567 New Hires 40
Public Contact Positions (PCP) 476 100% New PCP Hires 35 100% PCP With Spanish Language Skill 52 11 % New PCP Hires with SP Skill 0 % PCP With Chinese Language Skill 9 1.8 % New PCP Hires with CH Skill 0 %

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Job Title Outcome
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Office of the Fire Chief Emergency Management Services Division Field Operations Division Medical Services Division
Support Services Division
Fire Prevention Bureau
Fiscal and Administrative Services Division

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Department Name:

Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

SEE ATTACHMENT 1

Total # of vital documents reported =

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Fire Administration 510-238-3856 Completed
Fire Prevention Bureau – Reception 510-238-3851 Completed Fire Prevention Bureau - Arson 510-238-4031 Completed
Fire Prevention Bureau - Vegetation Management 510-238-7388 Completed Office of Emergency Services – CORE 510-238-6351 Completed Office of Emergency Services 510-238-3938 Completed

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Station 1 1603 M. L. King Jr. Way 94612 839-5140 26 1 .03 0 0 Station 2 47 Clay Street 94607 238-6957 12 2 16 1 8
Station 3 1445 14th Street 94607 444-6042 26 4 15 0 0
Station 4 1235 International Blvd 94606 500-3995 26 5 19 2 10 Station 5 934 34th Street 94608 654-6122 11 0 0 0 0
Station 6 7080 Colton Blvd 94611 735-9052 10 0 0 0 0
Station 7 1006 Amito Avenue 94605 649-7925 10 0 0 0 0
Station 8 463 51st Street 94609 547-8878 26 2 7 0 0
Station 12 822 Alice Street 94610 601-7170 11 1 9 0 0
Station 13 1225 Derby Avenue 94601 533-8480 12 3 25 0 0 Station 15 455 27th Street 94612 451-4789 29 1 3 0 0
Station 16 3600 13th Avenue 94610 531-0785 12 3 25 0 0 Station 17 3344 High Street 94619 532-5173 12 3 25 0 0 Station 18 5008 Bancroft Avenue 94601 479-7598 24 4 16 0 0 Station 19 5776 Miles Avenue 94618 658-2756 12 0 0 0 0 Station 20 1401 98th Avenue 94603 569-2568 24 3 12 1 8 Station 21 13150 Skyline Boulevard 94619 635-7390 11 2 18 0 0 Station 22 751 Air Cargo Way 94621 635-8629 11 1 9 0 0
Station 23 7100 Foothill Blvd 94605 382-0763 12 0 0 0 0 Station 24 5900 Shepherd Canyon 94611 482-8133 11 1 9 0 0 Department Name:

Fiscal Year: FY2022-2023

Oakland Fire Dispatch FY2022-23 Total SP CH
Communications Dispatchers 20 6 1
Communications Supervisor 5 0 0
Communications Manager 1
Total 26 3 0
Percentage of Total 23% 3%

Road
Station 25 2795 Butters Drive 94602 531-1927 11 1 9 0 0 Station 26 2611 98th Avenue 94603 553-9118 12 1 8 0 2
Station 27 8501 Pardee Drive 94621 635-6792 10 0 0 1 10 Station 28 4615 Grass Valley Road 94621 569-3445 11 0 0 1 9 Station 29 1016 66th Avenue 94621 562-2852 12 1 8 0 0
Route 0
Dispatch Center 1603 M. L. King Jr. Way 94612 238-4038 26 6 23 1 3 Total

410 45 9 7 1

Department Name: Fire Department
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 576 476 11% 52 Yes 5% 9 No
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Fire Department continues to provide a robust level of emergency response services to residents in every area of the city daily.

In Fiscal Year (FY) 2022-23, the Oakland Fire Department (OFD) had a total of 567 authorized Full Time Equivalent (FTE) positions. As of June 1, 2023, of the filled positions, 476 positions were Public Contact Positions (PCP).

The Equal Access Ordinance (EAO) goal for OFD Bilingual PCP (BPCP) for Spanish speaking was 11% or 52 positions; and for Chinese speaking was 5% or 24 positions. OFD had a total of 52 Spanish speaking and 9 Chinese speaking employees in BPCP during the fiscal year. OFD continued to exceed the goal for Spanish public contact positions but is falling short in Chinese speaking personnel. OFD provides bilingual language access to services through both PCP and non-PCP positions. OFD has nearly seventy-five city-certified and self-identified employees who speak the threshold languages: 60 speak Spanish and 11 speak Chinese. Additionally, OFD bilingual employees speak Cambodian, Farsi, German, Italian, Korean, Laotian, Russian, Sign Language, Tagalog, and Vietnamese.

Efforts made to maintain and further achieve compliance with the EAO included: (1) placing Equal Access brochures at public counters; (2) utilizing over-the-phone interpretation services; (3) making bilingual language notation in Telestaff, the department’s public safety staffing software; (4) publishing a list of BPCP and non-PCP staff who speak the threshold languages; (5) utilizing non-PCP staff that can translate and/or interpret languages other than English; (6) referring service needs to the Equal Access Unit when OFD did not have the capability to serve; (7) including in our outreach efforts advertising in Spanish and Chinese media; (8) continuing outreach and recruitment at job fairs indicating desire for bilingual candidates.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The department aims to recruit, hire and train new and lateral bilingual members in the sworn ranks, as well as in its regular hiring processes for each division for both sworn and civilian staff.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Fire Department
Fiscal Year: FY2022-2023

The department uses social media, community events and earned and paid media to promote job opportunities within the department to English and non-English speaking outlets.

3. Highlight positive changes, successes, and best practices.

The department has enlisted the support of our “diversity, equity and belonging” organizations (previously known simply as our “affinity groups”) to help promotion job opportunities within OFD. We use multilingual posts on social media and promote opportunities thru non-English language media.

The department now has solid membership, and social media & community engagement presence within the following affinity groups:
• Los Bomberos – Oakland Latino Firefighters Association • TOWN Fire – the Oakland Woman and non-binary Firefighters (an entity started in 2021 to address historic and systemic issues facing women and non-binary people in the Oakland Fire Department).
• OBFFA - Oakland Black Firefighters Association

In 2022, a feature length documentary film celebrating the 100th year anniversary of African Americans in The Oakland Fire Department, and the 40th year of women was released. The film tells the story of the men and women who fought for equal rights Behind The Station Door. It also shows why firefighters love protecting the City of Oakland and pays homage to some of its leaders in the department. The film is currently on the circuit of film festivals nationwide.

The Emergency Management Division’s CERT program is now offering CERT cohort opportunities for high school age students in both Fruitvale, West Oakland and Chinatown which aims to expand the reach of the program to a larger number of non-English speaking families.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Most OFD divisions have staff who speak multiple languages, and our front-line responders also have the option to utilize equal access dispatching services to ensure accessibility in emergency response.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.
• Fire Administration, 150 Frank H. Ogawa Plaza Oakland, CA 94612 – buildings opened in hybrid schedule due to COVID-19
• Fire Prevention Bureau, 250 Frank H. Ogawa Plaza Oakland, CA 94612 The translated documents for the 9-1-1 Registry are posted on the City website under the Oakland Fire Department and at the Emergency Management Services Division.

100% of the vital documents translated is likely less than 30%.

3. Describe other materials the Department has provided in multiple languages? The OFD CERT/CORE Emergency Management Division program materials have been created for distribution to English, Spanish and Chinese language communities.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

FD is 100% EAO compliant on all six (6) public phone lines (see Part II, Table 5).

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

Our front line first responders and MACRO personnel make every effort to community with LES populations in their preferred language to ensure that the most accurate information is being shared during an incident or 911 call. This is done directly thru the personnel on scene or by using the equal access translation line.

We also utilize an array of non-English speaking employees to promote employment opportunities and upcoming events in the community.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

The total number of language access complaints received last year is unknown.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

OFD will continue utilize bilingual staff and over-the-phone interpretation services to ensure all residents have equal access to services. OFD will continue posting recruitment ads in local newspapers that specifically announce we bilingual applicants are highly desired.

As far as key initiatives, OFD is committed to taking the following actions:
• Expand the reach of the existing Fire Explorer program which provides middle and high school age students access to information and education related to the fire service. The goal is to have more multilingual instructors so that Oakland families know that services as well as employment opportunities are available to them, no matter their preferred language. • Expand the reach of the CERT program and coordinate with trusted nonprofit and community- based service providers to ensure emergency management materials are reaching hard to reach populations and those historically overlooked due to language capacity. • Review content on the website to see what language should be translated to be in compliance with the ordinance.

Department Name: Fire Department
Fiscal Year: FY2022-2023

• Identify any pre-recorded message content that could be used strategically to disseminate messages to broad audiences in multiple languages.

OAKLAND FIRE DEPARTMENT JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Accountant II 30-NOV-19 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Accountant II 02-FEB-01 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Administrative Analyst I 08-OCT-18 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Administrative Analyst II 23-FEB-19 NO NO FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Administrative Analyst II 01-DEC-87 NO NO FIRE 20311 - Fire Marshals Office Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Administrative Assistant I 26-DEC-20 NO NO Spanish FIRE 20816 - Fire - Support & Services Unit 250 Victory Court Administrative Assistant I 02-APR-22 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Administrative Assistant I 05-OCT-19 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Administrative Assistant I 08-OCT-18 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Administrative Assistant II 17-OCT-20 NO NO Chinese-Cantonese FIRE 20912 - Measure N - Paramedic 250 Victory Court Administrative Assistant II 03-OCT-20 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Administrative Assistant II 09-OCT-17 NO NO FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Administrative Services Manager I 06-MAR-89 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Assistant Chief of Fire Department 17-NOV-97 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Assistant Chief of Fire Department 17-NOV-97 NO NO FIRE 20110 - Fire Chief Unit 150 Frank H Ogawa Plaza Assistant to the Director 02-MAR-15 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 17-NOV-97 NO NO Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 08-JUL-02 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 19-MAR-01 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 30-NOV-98 NO NO FIRE 20631 - In-Service Training Unit 250 Victory Court Battalion Chief 01-APR-96 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 14-JAN-02 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 17-NOV-97 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 29-JUN-00 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 10-SEP-07 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 19-MAR-01 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 29-JUN-00 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Battalion Chief 28-OCT-02 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Budget & Grants Administrator 27-JUL-15 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Business Analyst II 23-AUG-21 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 05-FEB-07 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 23-FEB-04 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 27-SEP-04 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 17-NOV-97 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Captain of Fire Department 08-JUL-02 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 29-JUN-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JUN-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 16-DEC-91 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 13-MAY-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 08-JUL-02 NO YES FIRE 20814 - Airport 150 Frank H Ogawa Plaza Captain of Fire Department 28-APR-03 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 28-FEB-05 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 13-MAY-13 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Captain of Fire Department 20-SEP-99 NO NO FIRE 20814 - Airport 150 Frank H Ogawa Plaza Captain of Fire Department 05-FEB-07 NO YES FIRE 20816 - Fire - Support & Services Unit 150 Frank Ogawa Plaza Captain of Fire Department 17-NOV-97 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-MAY-90 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 26-JAN-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 30-NOV-98 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Captain of Fire Department 23-OCT-06 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JUN-10 NO YES FIRE 20814 - Airport 150 Frank H Ogawa Plaza Captain of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 26-JAN-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Captain of Fire Department 14-JAN-02 NO YES FIRE 20814 - Airport 150 Frank H Ogawa Plaza Captain of Fire Department 17-NOV-97 NO YES FIRE 20110 - Fire Chief Unit 150 Frank H Ogawa Plaza Chief of Fire 17-MAY-21 NO NO FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 18-APR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 11-JUN-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 16-APR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 21-MAR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 21-MAR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Community Intervention Specialist MACRO 11-JUN-22 NO YES FIRE 20816 - Fire - Support & Services Unit 150 Frank Ogawa Plaza Deputy Chief of Fire Department 19-MAR-01 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Deputy Chief of Fire Department 20-SEP-99 NO NO FIRE 20912 - Measure N - Paramedic 150 Frank Ogawa Plaza Emergency Medical Services Coordinator 04-MAY-15 NO NO FIRE 20912 - Measure N - Paramedic 150 Frank Ogawa Plaza Emergency Medical Services Coordinator 18-JAN-16 NO NO FIRE 20912 - Measure N - Paramedic 150 Frank Ogawa Plaza Emergency Medical Services Coordinator 18-JAN-16 NO NO FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 21-MAR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 04-APR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 02-APR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 21-MAR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 21-MAR-22 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza Emergency Medical Technician (MACRO) 09-JUL-22 YES YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Emergency Planning Coordinator 07-OCT-17 NO YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Emergency Planning Coordinator, Sr 19-FEB-22 NO YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Emergency Planning Coordinator, Sr 19-FEB-22 NO YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Emergency Services Manager, Assistant 10-FEB-20 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 02-OCT-00 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 09-JUL-12 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 12-SEP-05 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES Spanish DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 23-FEB-04 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 13-OCT-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 22-JAN-18 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 10-SEP-07 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 13-OCT-14 NO NO Vietnamese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-FEB-06 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 23-OCT-06 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 11-APR-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 29-JUN-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-MAR-01 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 05-FEB-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 13-OCT-14 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Engineer of Fire Department 06-JUN-16 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JUN-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 17-MAR-03 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 10-SEP-07 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Engineer of Fire Department 05-FEB-07 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 21-OCT-96 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 23-OCT-06 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 02-APR-90 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-AUG-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Engineer of Fire Department 14-JAN-02 NO YES FIRE 20351 - Engineering Unit 1 Frank Ogawa Plaza Engineer, Assistant I (Office) 04-OCT-21 NO NO FIRE 20110 - Fire Chief Unit 150 Frank H Ogawa Plaza Executive Assistant to the Director 25-JAN-21 NO NO FIRE 20351 - Engineering Unit 1 Frank Ogawa Plaza Exempt Limited Duration Employee 05-MAR-22 NO NO FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 21-SEP-19 NO YES Chinese-Cantonese FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 14-JAN-02 NO YES Spanish FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 16-APR-22 NO YES Spanish FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 08-APR-06 NO YES Spanish FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 05-NOV-05 NO YES Spanish FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 18-APR-20 NO YES Spanish FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 06-APR-19 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 02-APR-22 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 20-SEP-21 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 07-JAN-08 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 20-AUG-22 YES NO FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 09-OCT-06 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 17-JUL-06 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 22-JAN-22 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 02-MAY-20 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 16-JUL-01 NO YES FIRE 20251 - Communications Emergency Dispatch Unit1603 Martin Luther King Jr Way Fire Communications Dispatcher 26-MAR-18 NO YES FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Manager 05-FEB-22 NO NO FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Supervisor 03-DEC-16 NO NO Spanish FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Supervisor 17-JUL-06 NO NO FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Supervisor 06-JUN-16 NO NO FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Supervisor 07-JAN-08 NO NO FIRE 20241 - Fire Communications Unit 1603 Martin Luther King Jr Way Fire Communications Supervisor 26-NOV-12 NO NO FIRE 20811 - Human Resources 150 Frank Ogawa Plaza Fire Department Personnel Officer 12-AUG-02 NO NO Spanish FIRE 20912 - Measure N - Paramedic 250 Victory Court Fire Division Manager 08-AUG-20 NO NO FIRE 20511 - Budget and Planning Administration 150 Frank H Ogawa Plaza Fire Division Manager 13-NOV-95 NO NO FIRE 20816 - Fire - Support & Services Unit 150 Frank Ogawa Plaza Fire Equipment Technician 03-SEP-96 NO NO Spanish FIRE 20816 - Fire - Support & Services Unit 250 Victory Court Fire Equipment Technician 02-MAY-20 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 25-APR-16 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES Chinese-Cantonese DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 16-DEC-91 NO YES Spanish FIRE 20814 - Airport 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES Spanish FIRE 20814 - Airport 150 Frank Ogawa Plaza Fire Fighter 20-SEP-99 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-DEC-15 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-OCT-02 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 23-FEB-04 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-DEC-15 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 05-FEB-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 22-JAN-18 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Fire Fighter 06-JUN-16 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 22-JAN-18 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-NOV-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Fire Fighter 06-JUN-16 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20814 - Airport 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 01-APR-96 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Fire Fighter 06-JUN-16 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 17-NOV-97 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 14-JUN-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-SEP-99 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-SEP-99 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 12-SEP-05 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20814 - Airport 150 Frank H Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20814 - Airport 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 01-JUN-96 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20814 - Airport 150 Frank H Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20631 - In-Service Training Unit 250 Victory Court Fire Fighter 08-JUL-02 NO NO FIRE 20814 - Airport 150 Frank H Ogawa Plaza Fire Fighter 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 23-FEB-04 NO YES FIRE 20814 - Airport 150 Frank Ogawa Plaza Fire Fighter 14-MAY-90 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter 27-JUN-11 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES Spanish FIRE 20631 - In-Service Training Unit 250 Victory Court Fire Fighter Paramedic 06-JUN-16 NO NO Spanish DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 13-OCT-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-JAN-98 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 09-JUL-12 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 09-JUL-12 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 13-OCT-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 31-OCT-20 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 09-JUL-12 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 08-JUL-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 06-JUN-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 26-FEB-22 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-SEP-99 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 31-OCT-20 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 28-DEC-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-APR-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 23-OCT-06 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 08-JUL-19 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 19-DEC-16 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 29-NOV-21 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Fire Fighter Paramedic 20-MAR-23 YES YES FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Fire Inspection Supervisor 09-JUL-12 NO NO Spanish FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspection Supervisor 09-MAY-16 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspection Supervisor 20-JUL-15 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspection Supervisor 24-JAN-98 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 24-NOV-14 NO YES Chinese-Cantonese FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 03-NOV-09 NO YES Spanish FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 31-JUL-17 NO YES Spanish FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 17-NOV-17 NO YES Spanish FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 12-AUG-17 NO YES Spanish FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 12-MAR-18 NO YES Spanish FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-APR-22 NO YES Spanish FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-APR-22 NO YES FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-APR-22 NO YES FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-JUN-06 NO YES FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 01-MAY-10 NO YES FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 21-DEC-14 NO YES FIRE 20331 - Inspectional Services Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Fire Inspector (Civilian) 16-APR-22 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 25-APR-05 NO YES FIRE 20371 - Vegetation Management Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-APR-22 NO YES FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 17-DEC-18 NO YES FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Fire Inspector (Civilian) 16-JAN-18 NO YES FIRE 20341 - Arson Investigation Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Fire Investigator 02-OCT-00 NO YES Spanish FIRE 20341 - Arson Investigation Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Fire Investigator 17-NOV-97 NO YES FIRE 20341 - Arson Investigation Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Fire Investigator 12-SEP-05 NO YES FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Fire Marshal (Sworn) 23-FEB-04 NO NO FIRE 20351 - Engineering Unit PWA FISCAL-250 FRANK OGAWA PLAZA, SUITE 3341Fire Protection Engineer 14-OCT-91 NO NO FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 23-FEB-04 NO YES Chinese-Cantonese FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 09-JUL-12 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 24-MAR-14 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 23-OCT-06 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 12-SEP-05 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 09-JUL-12 NO YES Spanish FIRE 20631 - In-Service Training Unit 250 Victory Court Lieutenant of Fire Department 05-FEB-07 NO NO Spanish FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 13-MAY-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 02-OCT-00 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 26-JAN-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JUN-10 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 13-MAY-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 20-JUL-15 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 13-MAY-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 09-JUL-12 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 30-NOV-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 26-JAN-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 24-MAR-14 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 09-JUL-12 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 05-FEB-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 10-SEP-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 05-FEB-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 13-MAY-13 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 09-JUL-12 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 05-FEB-07 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 28-OCT-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 27-SEP-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 17-NOV-97 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 26-JAN-98 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 23-FEB-04 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 14-JAN-02 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 16-DEC-91 NO YES FIRE 20411 - Emergency Service/Suppression 150 Frank Ogawa Plaza Lieutenant of Fire Department 19-MAR-01 NO YES FIRE 20914 - MACRO 150 Frank H Ogawa Plaza MACRO Program Manager 01-NOV-21 NO YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Management Intern, PT 07-JAN-23 YES YES FIRE 20711 - Emergency Services Program Unit 250 Victory Court Manager, Emergency Services 08-FEB-20 NO YES FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Office Assistant II 05-FEB-22 NO NO Chinese-Cantonese FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Office Assistant II 05-FEB-22 NO NO FIRE 20311 - Fire Marshals Office Unit 1 Frank Ogawa Plaza Office Assistant II 17-OCT-20 NO NO FIRE 20811 - Human Resources 150 Frank Ogawa Plaza Office Assistant II 24-AUG-09 NO NO FIRE 20541 - Payroll Unit 150 Frank H Ogawa Plaza Office Manager 02-APR-01 NO NO FIRE 20551 - Time and Attendance Unit 150 Frank H Ogawa Plaza Payroll Personnel Clerk III 24-AUG-09 NO NO FIRE 20913 - EMS Training 150 Frank Ogawa Plaza Program Analyst I 23-AUG-21 NO NO FIRE 20351 - Engineering Unit 1 Frank Ogawa Plaza Program Analyst III 02-APR-12 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 15-OCT-22 YES NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 11-JUN-22 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 28-MAY-22 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 01-JUN-21 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 11-JUN-22 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 15-APR-23 YES NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 15-APR-23 YES NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 15-APR-23 YES NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza Student Trainee, PT 24-FEB-20 NO NO FIRE 20813 - Fire Boat 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 12-AUG-19 NO NO FIRE 20331 - Inspectional Services Unit 1 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 28-MAY-22 NO NO FIRE 20815 - U.S.A.R 150 Frank Ogawa Plaza US&R Warehouse & Logistics Specialist 31-DEC-18 NO NO Department Name:

Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Emily Weinstein, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for the Housing and Community Development Department was submitted on June 23, 2023.

Emily Weinstein, Interim Director

Department Name: Housing and Community Development
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:

Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Emily Weinstein Ellen Dillard Ellen Dillard
Title Interim Director Management Assistant Management Assistant Address
250 Frank H. Ogawa, Suite 6301
Oakland, CA 94612
250 Frank H. Ogawa, Suite 5313
Oakland, CA 94612
250 Frank H. Ogawa, Suite 5313
Oakland, CA 94612
Phone# (510) 238-3714 (510) 238-6514 (510) 238-6514
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 60 New Hires 3
Public Contact Positions (PCP) 36 New PCP Hires 3 100% PCP With Spanish Language Skill 7 19.45% New PCP Hires with SP Skill 0 0% PCP With Chinese Language Skill 5 13.89% New PCP Hires with CH Skill 0 0%

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Admin. and Fiscal: Housing and Community Development
Housing Development Services
Residential Lending Services
Community Development & Engagement
Rent Adjustment Program

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Municipal Lending (89939) SP= 1 CH = 1 SP= 1 CH = 0 Rent Adjustment Program SP= 1 CH = 1 SP= 4 CH = 4 SP= CH = SP= CH =
SP= CH = SP= CH =
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: Housing and Community Development
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

ELLIS Act Ordinance Yes Yes
RAP Letter - Document Yes No
Info Sheet Tenant Repayment Yes Yes
Housing ADULP Program Funds Yes Yes
Canva Flyers (ADULP) Yes Yes
Surveys (ADULP) Yes Yes
HCD Services Yes Yes
HCD Workshop Yes Yes
HCD Workshop Flyer Yes Yes
Tenant Notice – Update Yes Yes
HCD Workshop Yes
Disaster Assistance Program Yes Yes
District 2 Measure U (Text) Yes Yes Vietnamese
District 2 Measure U (PowerPoint) Yes Yes
Rent Registry Form Yes Yes
Moratorium Phase-Out Materials Yes Yes
Vietnamese,
Korean,
Arabic
Eviction Moratorium Digital Ad Campaign Yes Yes
Total # of vital documents reported = 17

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Housing and Community Development 238-3015 Completed
Rent Adjustment Program 238-3721 Completed
Housing Resource Information Line 238-6182 Completed

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE %

N/A N/A N/A N/A N/A N/A N/A N/A N/A
Department Name: Housing
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: Housing and Community Development Department

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 60 36 4 7 YES 2 5 YES
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Housing and Community Development (HCD) complied with the Equal Access Ordinance (EAO) during the reporting period. The written documents that we use to administer our housing programs have been updated into Chinese and Spanish; other documents were translated in Korean and Vietnamese. We continue to update our program websites to provide more information to the public. These programs effectively serve the Limited English Speaking (LES) population in the City of Oakland as required by the EAO.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

HCD’s recruitment and outreach efforts continue to include language and materials that encourage bilingual candidates to apply for all our vacancies. This include but is not limited to placing job announcements in bilingual newspapers and/or websites. We will continue to hire bilingual candidates who could assist with providing multilingual services to the public.

Although most positions that were filled during the reporting period were not designated as PCP positions, we do have multiple bilingual staff members who can assist LES individuals as needed.

3. Highlight positive changes, successes, and best practices.

HCD continues to provide written materials in multiples languages to assist the City’s LES population in obtaining the information that they require and need. During the reporting period, written materials were translated in Chinese, Spanish, Vietnamese, Korean and Arabic. These written materials include fliers, notices, and other written materials that were used for community outreach throughout the city. We continue to provide public information in various languages to better serve the city.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

HCD updated, produced, and distributed written materials throughout the various outlets and events in the city. Occasionally, HCD provides bilingual public service announcements on KTOP with translations in Spanish, Cantonese, Mandarin, Vietnamese and other languages as needed. HCD’s community outreach is designed to inform LES individuals in Oakland about available services that are offered and their rights under the various services that we provide.

We take proactive measures to ensure that our client’s language access needs are Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Housing
Fiscal Year: FY2022-2023

immediately addressed. DHCD is following the City’s Equal Access to Services Ordinance and Administrative Instruction (AI) 145.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

We inform the public of their right to language access services through our websites and by telephone during normal business hours. Additionally, we have notices that are posted in our lobby, and in each unit of the department.

Our main lobby is located at 250 Frank H. Ogawa Plaza, Suite 5313, Oakland, CA 94612. Our department website can be accessed at https://www.oaklandca.gov/departments/department- of-housing-and-community-development.

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? Vital documents for the various programs within HCD have been updated and translated into the threshold languages required by the City’s Equal Access Ordinance. This includes updated materials that has been translate into Spanish, Cantonese, Mandarin, Korean, and Arabic. We will continue to translate vital documents in different languages when necessary and needed.

3. Describe other materials the Department has provided in multiple languages? HCD translated digital presentations in multiple languages for our constituents. This enabled the LES community to have a better understanding of the services that we provide; making it easier to access our services. Our continued effort to translate documents and digital materials into other languages will continue to allow us to effectively assist and engage with the community.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

HCD provides multilingual telephone messages in the threshold languages required by the EAO. The languages are English, Spanish, Chinese and Vietnamese; other languages as needed. We will continue to modify all the telephone messages in the department to provide multilingual service to the LES community.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

HCD have bilingual staff who can provide translations in Spanish and Chinese. When a bilingual employee unavailable, our staff seek assistance from the Equal Access office or utilize a third-party vendor for translation service(s). We will continue to take these steps to facilitate effective communication with the City’s LES populations. Our departmental procedures are in compliant with the City’s Equal Access to Service Ordinance and AI 145.

Department Name: Housing
Fiscal Year: FY2022-2023

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

HCD did not receive oral or written complaints regarding our provision of bilingual services during the reporting period.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

HCD will continue to expand our community outreach efforts by reviewing and making improvements and adjustments to our program materials and websites. Our current practice includes maintaining a list of LES people served within the different divisions of the Department, such as the Rent Adjustment Program, Community Development and Engagement, as well as Administrative and Fiscal. Staff provide follow-ups in the necessary language as required and needed.

HOUSING AND COMMUNITY DEVELOPMENT (HCD) JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Account Clerk II 16-MAY-20 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Accountant II 05-DEC-05 NO YES Chinese HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Accountant III 11-JAN-10 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Administrative Assistant I 15-MAY-21 NO YES Spanish HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Administrative Services Manager II 30-MAR-15 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Assistant to the Director 23-JUL-22 YES NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Business Analyst III 10-AUG-19 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Deputy Director, Housing 30-APR-90 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Director of Housing & Community Dev 23-MAR-22 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Executive Assistant to the Director 15-OCT-90 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Loan Servicing Administrator 14-JAN-14 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank H. Ogawa Plaza Loan Servicing Specialist 16-APR-22 NO YES HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Management Assistant 25-JUN-08 NO NO Tagalog HCD 89919 - Admin: Housing & Community Development250 Frank H. Ogawa Plaza Office Assistant II 17-APR-21 NO NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Project Manager 01-APR-23 YES NO HCD 89919 - Admin: Housing & Community Development250 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 26-NOV-22 YES NO HCD 89929 - Housing Development 250 Frank Ogawa Bldg Administrative Assistant I 11-JAN-20 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Exempt Limited Duration Employee 14-MAY-22 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Home Management Specialist III 25-JUN-12 NO YES HCD 89929 - Housing Development 250 Frank Ogawa Plaza Housing Development Coordinator I 11-DEC-21 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Housing Development Coordinator II 11-JUL-20 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Housing Development Coordinator III 11-JAN-20 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Housing Development Coordinator IV 08-DEC-05 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Bldg Housing Development Coordinator IV 26-FEB-18 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Bldg Housing Development Coordinator IV 07-MAY-18 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Bldg Housing Development Coordinator IV 25-JAN-20 NO NO HCD 89929 - Housing Development 250 Frank Ogawa Plaza Manager, Housing Development 18-JUN-01 NO NO HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Administrative Analyst II 11-SEP-93 NO NO HCD 89939 - Municipal Lending 250 Frank Ogawa Bldg Administrative Assistant II 14-MAY-22 NO YES Spanish HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Mortgage Advisor 09-FEB-09 NO YES HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Mortgage Advisor 10-AUG-09 NO YES HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Program Analyst III 13-NOV-21 NO NO HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Project Manager 31-OCT-11 NO NO HCD 89939 - Municipal Lending 250 Frank Ogawa Plaza Rehabilitation Advisor III 22-MAY-17 NO YES HCD 89939 - Municipal Lending 250 Frank H. Ogawa Plaza Rehabilitation Advisor III 08-JAN-22 NO YES HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Administrative Assistant I 17-DEC-16 NO NO HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Community Development Program Coord 27-NOV-06 NO YES HCD 89949 - CDBG Coordination 250 Frank H. Ogawa Plaza Community Development Program Coord 08-JAN-07 NO YES HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Development/Redevelop. Program Manager 14-JUN-94 NO YES HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Employment Services Supervisor 27-FEB-95 NO YES Spanish HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Home Management Specialist II 16-MAY-20 NO YES HCD 89949 - CDBG Coordination 250 Frank Ogawa Plaza Home Management Specialist III 27-MAY-14 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Administrative Analyst I 20-DEC-99 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Administrative Analyst I 02-FEB-15 NO YES Chinese HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Administrative Analyst I 10-AUG-19 NO YES Chinese HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Administrative Analyst II 08-SEP-18 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Bldg Administrative Assistant I 27-MAY-00 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Bldg Administrative Assistant I 06-AUG-01 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Administrative Assistant I 17-OCT-20 NO YES Chinese HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Exempt Limited Duration Employee 17-OCT-20 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Hearing Officer 25-FEB-08 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Hearing Officer 27-OCT-14 NO YES Chinese HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Hearing Officer 14-FEB-17 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Hearing Officer 09-APR-18 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Bldg Hearing Officer 09-JUL-22 YES YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Home Management Specialist II 11-JUL-20 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Manager, Rent Adjustment Program 08-JAN-22 NO YES Spanish HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Bldg Program Analyst II 13-MAR-12 NO YES Spanish HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Bldg Program Analyst II 30-DEC-17 NO YES Spanish HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Program Analyst III 07-MAR-05 NO YES Spanish HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Project Manager 10-JUL-21 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Project Manager 11-DEC-21 NO YES HCD 89969 - Residential Rent Arbitration250 Frank Ogawa Plaza Senior Hearing Officer 14-DEC-19 NO YES

Department Name: Human Resources Management
Fiscal Year: 2022-2023
II. QUANTITATIVE ASSESSMENT REPORT
Department Name: HUMAN RESOURCES MANAGEMENT
Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Mark Love May Tam Denise Aaron*
Title Interim Director of Human Resources Program Analyst III Executive Assistant Address 150 Frank H Ogawa Plaza 150 Frank H Ogawa Plaza 150 Frank H Ogawa Plaza Phone# 510-238-3112 510-238-3112 510-238-3112
Email [email protected] [email protected] [email protected] *no longer working in this capacity in new fiscal year, starting July 2023* Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 49 New Hires 10
Public Contact Positions (PCP) 2 New PCP Hires 0
PCP With Spanish Language Skill 1 50% New PCP Hires with SP Skill 0 PCP With Chinese Language Skill 1 50% New PCP Hires with CH Skill 0 Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Table 3A. Department Organization Structure
Personnel Admin/Human Resource Info Services Unit
Employment and Classification Unit
Equal Access
Employee Labor Relations
Citywide Training
Employee Benefits Services
Risk Management
Table 3B. Department Organization Structure Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Equal Access Ordinance Yes Yes
Equal Access Complaint Form Yes Yes Vietnamese
Equal Access Language Survey Yes Yes
Language Survey Flyer Yes Yes
Desktop Language Display (I Speak Card) Yes Yes Multiple I Speak Card (Website) Yes Yes Multiple
City Directory Brochure Yes Yes
Language Assistance Poster Yes Yes Multiple
Language Access Plan Yes Yes
Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal Language Actual
Equal Access Office SP= 1 CH = 1 SP= 1 CH =1
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
Department Name: Human Resources Management
Fiscal Year: 2022-2023

Table 4A Vital Documents List (Continue)
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Interpretation Equipment Usage Guideline Yes Yes
Interpretation Equipment Poster Yes Yes
Interpretation Equipment Signage and Forms Yes Yes Vietnamese Language Access Coordinator List Yes Yes
Accessibility Info Template Yes Yes
Citywide Glossary Yes Yes Vietnamese
Foreign Language Test Yes Yes Multiple
How to Apply for City Jobs Yes Yes
Job Interest Card Yes Yes
Outreach Flyer (Job Fair) Yes Yes
Front Counter Notice (Social Distance) Yes Yes
Zoom Simultaneous Interpretation Introduction Yes Yes
Total: 21 21
Table 4B. Vital Documents Status Summary
Are all the department’s vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline:

Table 5 Multilingual Telephone Recordings
Location Description Telephone Number Status
Human Resources – Front Desk 150 FOP 2nd Floor 510-238-3112 EN/SP/CH Equal Access Program 510-238-2368 EN/CH
Equal Access Program 510-238-6448 EN/SP
Table 6 Analysis by Community Based Service Locations PCP SP SPEAKING CH SPEAKING Facility Name Address Zip Code Phone # # FTE # % # %
N/A
Table 7. Public Notices & Resources
Language access notice displayed at reception area Yes
I-Speak Card/ Language List displayed at reception area Yes Provide staff with language access resources (Interpretation#, FAQ, training…etc) Yes If you answered “no” to any questions in Table 7, please p rovide a corrective action plan in the narrative report under Question B(1).

Department Name: Human Resources Management
Fiscal Year: FY2022-23
III. QUALITATIVE ASSESSMENT REPORT
A. Bilingual Public Contact Positions Assessment
Department Name: Human Resources Management

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL STAFF GOAL MET? GOAL STAFF GOAL MET?
49 2 11% 1 (50%) Yes 5% 1 (50%) Yes
Goal = PCP X %
This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

Human Resources (HR) department is fully committed to providing language access to its program and services. Among its 49 FTE employees as of June 2023, there are 2 public contact positions (PCP), both of which are filled with bilingual employees. In addition, among non-PCP positions, the department includes 3 Spanish speaking, 3 Chinese speaking, 1 Tagalog speaking and 1 Vietnamese speaking employee(s). HR department also houses the Equal Access Office, which is responsible for administering language access policies, investigating complaints and monitoring compliance activities among City of Oakland’s program and services. Details of Equal Access Office accomplishment are presented in the agenda report which includes the coordination of live interpretations for public meetings, production of translated documents, and more.

HR’s Citywide Training unit, together with the Equal Access Office have offered an increased number of inclusion, and community engagement trainings to City employees. Language access is a standard training topic included in all new employee orientation and supervisor training module. Exciting development includes collaborating with expert linguists, Americans with Disabilities Act (ADA) office, City Attorney’s Office, Title VI Coordinator, and the Race & Equity team on providing more comprehensive training to City employees. Some of these trainings offered this reporting year are shown below:

Citywide Trainings Related to Inclusion, Equity and Equal Access FY 2022-23 A Guide for Healthy Communications
ADA in a Nutshell: The TAKEAWAY for Managers
Administrative Instruction #580 City Race and Equity
Administrative Instruction #71 Equal Employment Opportunity/Anti-Discrimination/Non-Harassment Policy and Complaint Procedure
Bilingual Certification - Administrative Instruction 558 (AI - 558) Engaging with an ADA / Language Access Lens - (Inclusive Accessibility Training) Gender Inclusion Policy AI #73 and Inclusive Language Training HRM Equity Lab: Immigration and Race
HRM Equity Lab: LGBTQ+ Community, Equity, and Inclusion Racial Equity Impact Analysis Training (REIA)
Reducing Bias and Cultivating Inclusion in the Workplace Results Based Accountability Workshop/ Racial Equity Impact Analysis Worksheet Title VI Civil Rights Act Training - City of Oakland
Working with People with Access and Functional Needs (PAFN) Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking
Department Name: Human Resources Management
Fiscal Year: FY2022-23

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

Outreach is conducted through print advertisements, social media postings, other web-based channels, and employment events. HR department recently hosted a table at Fruitvale Transit Village Job & Resource Fair in May 2023 and presented bilingual information.

City employment application asks applicant to identify their bilingual language skills. During the reporting year, 22% of applicants indicate ability to speak Spanish, while 4% indicate ability to speak Chinese.

City of Oakland Jobs Applicant Data FY 2022-23
Applicants stated bilingual proficiency in Spanish 22%
Applicants stated bilingual proficiency in Chinese 4%
Applicants stated no bilingual proficiency in Spanish or Chinese 74% Total Responses 100%
HRM continues to support bilingual employees by administrating bilingual tests and certifying language skills. Bilingual pay premium is available to certified employees according to labor agreement provisions. A total of 111 bilingual tests are administered this year. With the use of newer technologies, we are able to offer City of Oakland bilingual test at multiple locations, providing City employees and job applicants with better access to the test. Starting this reporting year, bilingual test is offered at HR office and at other City office locations.

City of Oakland Bilingual Test Data FY 2022-23
Level 1 (Verbal Test) 89
Level 2 (Written Test) 22
Total Test Administered 111

3. Highlight positive changes, successes, and best practices.

Live simultaneous interpretation is now routinely offered at City Council meetings to encourage civic engagement. Audience can log in to virtual meeting platform (Zoom) and select to listen to the meetings in English, Spanish or Chinese. Audience has the option to switch language channels at any time during the live meeting. The success of this change is a result of a collaboration between the City Clerk’s Office, the City Council, the HR department, and the Equal Access Office. To enable this service, HR department promptly works with the Budget Office, and the Contracting Office to expand the capacity of an existing language service contract to launch this service. Limited English speaking individuals can now observe City Council meetings in their own language. This was a new and exciting change that kicked off this reporting year. A total of 419 hours of live simultaneous interpretation was provided at City Council and committee meetings during this reporting year.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

HR continuously strive to enhance language resources available to support Citywide effort in improving access to services. HR introduced a resolution this year to increase the contract cap for translation and interpretation service agreement available to the City. Resolution No.89634 was passed on March 2023 to expand an existing on-call professional language service contract with $900,000 dollars for a five year period.

Department Name: Human Resources Management
Fiscal Year: FY2022-23
B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.
a) 150 Frank Ogawa Plaza, 2nd Floor, Suite #2352: HR Reception Area b) 150 Frank Ogawa Plaza, 2nd Floor, Downtown Conference Room/Equal Access Office

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? Twenty-one vital documents are available and translated into Spanish and Chinese. Outreach materials, including job interest cards, employment flyers, are updated this year in Spring.

3. Describe other materials the Department has provided in multiple languages? Equal Access Office services as a central hub coordinating language services to meet Citywide needs. Record shows the office has produced 511 translations this year and coordinated 720 hours of live interpretations for the City of Oakland. Among the 511 translations, some consist of multiple documents. For example, one of the projects was to translate administrative review forms for the Finance department. This one project consists of five forms for translation. Full list of translations and interpretation record is provided as attachment to the agenda report.

Professional Translation & Interpretation Data FY 2022-23 Written Translation (translations produced) 511
Live Verbal Interpretation (interpretation hours provided) 720 C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

HR’s main recruitment line has outgoing messages available in English, Spanish and Chinese.

Equal Access Office lines also provides outgoing messages in Spanish and Chinese.

D. Assessment of Depart ment Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

Posters are displayed prominently at our public counter letting constituents know language service is available at no cost. Much of the City’s information are posted online on City website, which is equipped with Google translation function to instantly translate content into multiple languages. In addition, our Equal Access Office has provided technical assistance to update several hotline and email messages in multiple languages in efforts to engage LES populations.

Some of these messages are for Covid-related grants, applications, food distribution program, and more. Multilingual messages help ensure information is communicated to LES population.

HR department recently hosted a table at Fruitvale Transit Village Job & Resource Fair in May 2023 and presented bilingual information.

Department Name: Human Resources Management
Fiscal Year: FY2022-23

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

No language access complaints received related to services provided by HR.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives. a. Monitor Citywide Translation and Interpretation Contracts. Identify service gaps and areas for improvement. New request for proposal will be launched in FY 2023-24. b. Review and update the list for bilingual certification. Engage in discussions with language access coordinators and payroll unit. Project to kick off in FY 2023-24. c. Continue to offer trainings through Citywide employee training classes, language access coordinators meeting, new employee orientation, and supervisor training academy. d. Streamline process of service coordination, payment, and transfer of funds to improve efficiency in service delivery.
e. Engage in Citywide equity improvement effort, such as: Equity Tool Kit, Equity Change Team, Equity Lab, and GARE (Government Alliance on Race and Equity).

Human Resources Management (HRM) June 2023
DEPARTMENT ORGANIZATION ADDRESS JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANG HRMD 05111 - Personnel Admin/Human Resource Info Services Unit150 Frank Ogawa Plaza Administrative Analyst II 18-FEB-14 NO NO HRMD 05111 - Personnel Admin/Human Resource Info Services Unit150 Frank Ogawa Plaza Director of Human Resources Management 26-SEP-16 NO NO HRMD 05111 - Personnel Admin/Human Resource Info Services Unit150 Frank Ogawa Plaza Executive Assistant to the Director 03-JAN-17 NO NO HRMD 05111 - Personnel Admin/Human Resource Info Services Unit150 Frank Ogawa Plaza Management Assistant 25-JAN-20 NO NO HRMD 05111 - Personnel Admin/Human Resource Info Services Unit150 Frank Ogawa Plaza Human Resources Manager 03-OCT-22 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Operations Supervisor 05-MAR-90 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Principal 31-JAN-00 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Senior 11-APR-05 NO NO Chinese HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst (CONF) 31-MAR-14 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst (CONF) 03-JUL-17 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst (CONF) 23-APR-18 NO NO Chinese HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Senior 13-JUL-19 NO NO Spanish HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Assistant 14-DEC-19 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 08-FEB-20 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Assistant 22-FEB-20 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Assistant 26-DEC-20 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 10-JUL-21 NO NO Tagalog HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 13-DEC-21 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Senior 19-FEB-22 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resources Manager 22-FEB-22 NO NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resources Manager 11-JUL-22 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Principal 07-JAN-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst (CONF) 21-JAN-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst (CONF) 21-JAN-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Principal 21-JAN-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Analyst, Assistant 18-FEB-23 YES NO Spanish HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 04-MAR-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 04-MAR-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 04-MAR-23 YES NO HRMD 05211 - Employment and Classification Unit 150 Frank Ogawa Plaza Human Resource Technician 18-MAR-23 YES NO HRMD 05221 - Equal Access 150 Frank Ogawa Plaza Program Analyst III 08-SEP-08 NO YES Chinese HRMD 05221 - Equal Access 150 Frank Ogawa Plaza Program Analyst II 08-APR-13 NO YES Spanish HRMD 05311 - Employee Labor Relations 150 Frank Ogawa Plaza Employee Relations Analyst, Principal 10-OCT-01 NO NO HRMD 05311 - Employee Labor Relations 150 Frank Ogawa Plaza Employee Relations Analyst, Principal 17-JAN-17 NO NO HRMD 05311 - Employee Labor Relations 150 Frank Ogawa Plaza Employee Relations Analyst, Principal 16-OCT-21 NO NO HRMD 05511 - Human Resource Development Unit 150 Frank Ogawa Plaza Human Resource Technician 12-SEP-05 NO NO HRMD 05511 - Human Resource Development Unit 150 Frank Ogawa Plaza Human Resources Manager 04-MAY-15 NO NO Spanish HRMD 05611 - Employee Benefits Services 150 Frank Ogawa Plaza Benefits Analyst 05-NOV-07 NO NO HRMD 05611 - Employee Benefits Services 150 Frank Ogawa Plaza Benefits Supervisor 07-DEC-15 NO NO HRMD 05611 - Employee Benefits Services 150 Frank Ogawa Plaza Benefits Representative 07-SEP-19 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Employee Fleet & Safety Coordinator 12-JAN-99 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Benefits Representative 22-JUL-13 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Administrative Assistant II 09-DEC-13 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Benefits Representative 27-MAY-14 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Disability Benefits Coordinator 08-DEC-14 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Administrative Analyst II 22-DEC-14 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Safety & Loss Control Specialist 05-JUL-16 NO NO Chinese/Vietnamese HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Human Resources Manager 25-JUN-18 NO NO HRMD 05621 - Risk Management 150 Frank Ogawa Plaza Benefits Technician 05-MAR-22 NO NO Total = 49
Department Name:

Fiscal Year: FY2022-2023

EQUAL A

CCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMEN

T CERTIFICATION
Provide t
he following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Scott Mea
ns, hereby certify that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Human Services Dept. was submitted on June 16, 2023.
__________________________
Scott Means, Interim HSD Director

Department Name: HSD
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT
Department Name: Human Services Dept._______________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Scott Means Melissa Francisco Martina Bouey
Title Interim Director of Human Services Executive Assistant Assistant to the Director Address
150 Frank H. Ogawa Plaza, 4th
Floor, Oakland, CA 94612
150 Frank H. Ogawa Plaza, 4th
Floor, Oakland, CA 94612
150 Frank H. Ogawa Plaza,
4th Floor, Oakland, CA 94612
Phone# 510-238-6137 510-238-2331 510-238-7242
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 246.11 New Hires 43
Public Contact Positions (PCP) 105 100% New PCP Hires 7 100% PCP With Spanish Language Skill 15 14% New PCP Hires with SP Skill 0 0% PCP With Chinese Language Skill 5 5% New PCP Hires with CH Skill 0 0%

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) See attached HSD Organization Chart

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Multipurpose Senior Service Program SP= 1 CH = 1 SP= 1 CH = 1 Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: HSD
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name SP Translation Available?
CP
Translation
Available?
Other?
Specify
HSD Brochure Y Y
Community Housing Program Brochure Y Y
Thanksgiving Flyer Y Y
Community Action Partnership Brochure Y Y
Oakland Fund for Children & Youth Y Y
Summer Food Service Program Brochure Y Y
Multipurpose Senior Services Program Brochure Y Y
Senior Centers Brochure N N
Senior Volunteers Program Brochure Y Y
ASSETS Employment Program Brochure Y Y
Oakland Paratransit Program Brochure Y Y
Seniors Dance Event text Y Y
Seniors Spectrum services flyer Y Y
Seniors Volunteer Live Scan form Y Y
Seniors Referral Form Y Y
Warning Letter (seniors) Y Y
Senior Companion Brochure Y N
Senior Companion survey Y N
Cooling Weather Tips Seniors Y N
Senior Center Workshop Y N
Volunteer Meeting Seniors Y N
Head Start Program Brochure Y Y
Head Start Application Status Letter N N
Head Start Acceptance Letter N N
Head Start Parent Survey (DRDP Parent Survey) Y Y
Head Start Enrollment Form Y Y
Head Start/Early Head Start Family Assessment Y Y
Head Start Parent Policy Council Meeting
Agenda Y Y Vietnamese
Head Start Policy Council Induction Language
for New Members Y Y Vietnamese
Head Start Policy Council Bylaws Y Y Vietnamese
Head Start Policy Council Seven Steps in
Making a Motion Y Y Vietnamese
Head Start Parents Handbook Y Y Vietnamese
Head Start Parent Survey Y Y
Head Start Menu Items Y Y
Head Start - UCSF Brain Health Presentation Y Y
Head Start Family Outcomes Worksheet Y Y
Grant participant concentrated-Sugar Sweetened
Beverage Tax Fund Y Y

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Department Name: HSD
Fiscal Year: FY2022-2023

Action Plan & Timeline:

We will ensure that the three vital documents that need to be translated will occur by end of July 2023; we will also review and update documents (to reflect current information, e.g., address or telephone number changes, updating services provides on brochures, etc.), within 30-60 days of the fiscal year.

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
HSD Front Desk 510-238-3121 Completed
Head Start Front Desk 510-238-3165 Completed
Multi-Service Senior Program Main Office 510-238-3762 Pending IT Senior Center - Downtown 510-238-3284 Pending IT
Senior Center – East Oakland 510-615-5731 Pending IT
Senior Center – West Oakland 510-238-7016 Pending IT
Senior Center – North Oakland 510-597-5085 Pending IT

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address
Zip
Code
Phone
# #FTE #FTE % #FTE %
DOWNTOWN OAKLAND SENIOR CENTER 200 Grand Avenue 94612
238-
3284 2 0 0% 0 0%
EAST OAKLAND SENIOR CENTER 9255 Edes Avenue 94621
615-
5731 1 0 0% 0 0%

NORTH OAKLAND SENIOR CENTER
5714 Martin Luther
King Jr. Way 94618
597-
5085 1 0 0% 0 0%
WEST OAKLAND SENIOR CENTER 1724 Adeline Street 94607
238-
7017 1 0 0% 0 0%
FRANKLIN 1010 E. 15th Street 94606
238-
1306 3 1 33% 0 0%
SAN ANTONIO CDC 2228 E. 15th Street 94606
535-
5639 4 1 25% 1 25%
SAN ANTONIO PARK 1701 E. 19TH Street 94606
535-
5609 5 0% 0 0%
ARROYO VIEJO 7701 Krause Avenue 94605
615-
5757 3 2 67% 0 0%
MANZANITA 2701 22nd Avenue 94603 6 1 17% 0 0%

LION CREEK CROSSINGS
6818 Lion Way, Ste
110 94621
615-
5585 7 2 29% 0 0%

SUNGATE
2563 International
Blvd. 94601
535-
5649 5 1 20% 1 20%
TASSAFARONGA 975-85TH Avenue 94621
639-
0579 4 1 25% 0 0%

WEST GRAND
1068 West Grand
Avenue 94607
238-
2268 8 0% 0 0%
85th AVENUE
8501 International
Blvd 94621
544-
3821 10 1 10% 0 0%
BROADWAY EHS 2619 Broadway 94612
238-
7091 8 0% 0 0%
BROOKFIELD HS 401 Jones Ave 94603
238-
1306 3 2 67% 0 0%
HomeBased, Mobile Classroom
150 Frank Ogawa
Plaza, 5th Fl. 94612
236-
3165 7 0% 3 43%
Multipurpose Senior Service Program Unit
150 Frank Ogawa
Plaza, 4th Fl. 94612
238-
4216 11 1 9% 0 0%
Senior Companion Program
150 Frank Ogawa
Plaza, 4th Fl. 94612
238-
4216 1 0 0% 0 0%
Department Name: HSD
Fiscal Year: FY2022-2023

Outreach Program (Aging)
150 Frank Ogawa
Plaza, 4th Fl. 94612
238-
4216 2 0 0% 0 0%
Oakland Paratransit for the Elderly
150 Frank Ogawa
Plaza, 4th Fl. 94612
238-
4216 1 0 0% 0 0%
Head Start Central Office Administration
150 Frank Ogawa
Plaza, 5th Fl. 94612
236-
3165 10 2 20% 0 0%
Community Homeless Services
150 Frank Ogawa
Plaza, 4th Fl. 94612
238-
4216 2 0 0% 0 0%

Department Name: HSD
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: Human Services Dept.

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP

FTE PCP
GOAL
(11%) ACTUAL STAFF# GOAL MET?
GOAL
(5%) ACTUAL STAFF # GOAL MET?
246 105 8 15 Yes 4 5 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

HSD is committed to serving the diverse population of the City and strives to achieve compliance with the EAO and have demonstrated successful efforts to recruit bilingual employees.

In particular, the department meets Federal grant mandates around language access in our Head Start Program which require the program to accommodate families whose first language is non-English, and that all documents be translated to accommodate the families we serve so they have clear understanding of the programs and the services offered to them as a family unit.

Additionally, the Aging & Adult Services division of HSD provides many services to the aging adults and Senior population of Oakland. As many Senior participants attend the multiple social activities and workshops at our Senior Centers, we work to accommodate the diverse Asian participants whose first language is Chinese, Vietnamese, and Korean.

Other HSD divisions offer brochures and flyers in at least Spanish and Chinese, describing program services offered for children & youth, homelessness, income tax preparation and trauma informed care.

Over the past year, we have increased our requests for Interpretation, i.e., live interpreter services, for Head Start Parent Meetings and Advisory Board Meetings, and Senior Companion Meetings. We have also increased requests to grant Samuel Merritt College Nursing Students with temporary access to interpretation lines to support Head Start families with health-related concerns.

As with many other departments within the City, HSD has experienced staffing shortages and vacancies, leaving some administrative tasks uncompleted. Our focus within the next months is to review the vital documents list and prioritize the translation of the documents that need to be translated and/or updated for current information.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

Chinese and Spanish speakers are highly desirable for all recruitments in HSD.

We partner with HR and Equal Access when recruitment is for Public Contact Positions, especially for satellite locations that are targeted to serve limited English-speaking populations

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: HSD
Fiscal Year: FY2022-2023

3. Highlight positive changes, successes, and best practices.

The HSD administrative office has service information available in multiple languages at the front reception area. There is a list of bilingual staff contacts readily available for the receptionist to reference should incoming calls from the public require non-English language interpretation. Signs are posted in multiple languages to promote language access assistance in all reception areas.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

HSD performs targeted outreach in LES geographical areas for Head Start open enrollment periods and all events. Accommodations are met as best as possible to provide translation to meeting attendees who require translation in languages other than Spanish, Cantonese, and Mandarin, e.g., Farsi, Chamorro, etc.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.
▪ HSD Reception – 4th Floor, Areas 1 and 2
▪ Head Start Reception Area – 5th Floor
▪ Senior Center Unit
o Senior Center (Downtown Oakland) – pending IT phone system upgrade o Senior Center (East Oakland) – pending IT phone system upgrade o Senior Center (North Oakland) – pending IT phone system upgrade o Senior Center (west Oakland) – pending IT phone system upgrade

▪ Head Start Unit
o Head Start - Service Area I (West Grand)
o Head Start - Service Area I (Franklin)
o Early Head Start - Service Area I (San Antonio Park)
o Early Head Start - Service Area II (Arroyo Viejo)
o Head Start - Service Area II (Tassafaronga)
o Head Start & Early Head Start - Service Area II (Lion Creek Crossing) o Head Start – Service Area II (Manzanita)
o Head Start - Service Area II (Sun Gate)
o Head Start - Service Area II (San Antonio CDC)
o Head Start - Service Area II (Brookfield)
o Head Start - Service Area II (85th Ave)
o Early Head Start – (Broadway EHS)

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? 87% have been translated into threshold languages. We will ensure that the three vital documents that need to be translated will occur by end of July 2023; we will also review and update documents (to reflect current information, e.g., address or telephone number changes, updating services provides on brochures, etc.), within 30-60 days of the fiscal year.

3. Describe other materials the Department has provided in multiple languages? None
C. Multilingual Telephone Messages Assessment
Department Name: HSD
Fiscal Year: FY2022-2023

1. Provide an assessment on the provision of multilingual messages and hotlines.

The Department multilingual telephone messages are recorded on all main telephone lines and the messages have been successful in directing the pubic in their threshold language.

The HSD Front Desk and Head Start Front desk have outgoing telephone recording in English and Chinese language; Senior Centers & Multi-Service Senior Program are currently pending IT upgrading their phone system.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

The department will continue to provide all bilingual services and frontline staff will be trained in customer service to ensure prompt service. Boards and Commission meetings encourage participation from the diverse community and are informed that most language accommodations can be met by utilizing the Equal Access Services provided by the City.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

We have not received any language access complaints this past year.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LS community. Please highlight new initiatives.

We will ensure that any vital documents that need to be translated and updated (to reflect current information, e.g., address or telephone number changes, updating services provides on brochures, etc.), will be completed within 30-60 days of the fiscal year.

We will also schedule routine check-in’s at least twice a year, around the months of November and May, with each division to check for any new vital documents or other materials that have been created to ensure they meet the LES requirements.

HUMAN SERVICES DEPARTMENT (HSD) JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Administrative Assistant I, PT 18-SEP-21 NO NO HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager I 02-JUN-14 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager I 18-SEP-21 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager I 12-NOV-22 YES YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager II 11-APR-16 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager II 12-DEC-20 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager, Supervising 06-MAR-07 NO YES Spanish HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Case Manager, Supervising 12-NOV-09 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Nurse Case Manager 03-NOV-14 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Nurse Case Manager 22-JAN-22 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Senior Services Program Assistant 09-APR-01 NO YES HSD 75231 - Multipurpose Senior Service Program Unit 150 Frank Ogawa Plaza Senior Services Supervisor 02-DEC-09 NO YES HSD 75241 - Senior Companion Program Unit 150 Frank Ogawa Plaza Senior Services Supervisor 12-SEP-85 NO YES HSD 75251 - Outreach Program Unit 150 Frank Ogawa Plaza Office Assistant I, PT 27-AUG-07 NO NO HSD 75251 - Outreach Program Unit 150 Frank Ogawa Plaza Office Assistant I, PT 02-NOV-19 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Accountant II 08-AUG-20 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Administrative Assistant II 23-JUL-22 YES NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Exempt Limited Duration Employee 14-MAY-22 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 17-JUN-02 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 17-FEB-05 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 15-DEC-18 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 19-FEB-22 NO NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 03-SEP-22 YES NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Office Assistant I, PT 12-NOV-22 YES NO HSD 75621 - Oakland Paratransit for the Elderly and Disabled Un150 Frank Ogawa Plaza Senior Services Supervisor 02-FEB-09 NO YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Administrative Assistant I 02-SEP-08 NO YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian 18-AUG-01 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian 22-MAY-04 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian 05-OCT-07 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian Supervisor 01-NOV-95 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 31-MAR-14 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 22-APR-17 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 22-APR-17 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 07-OCT-17 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 07-OCT-17 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 06-APR-19 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 13-JUL-19 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 02-NOV-19 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 09-JUL-22 YES NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 23-JUL-22 YES NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Custodian, PT 24-DEC-22 YES NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Exempt Limited Duration Employee 14-MAR-11 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Exempt Limited Duration Employee 24-SEP-12 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Program Analyst II, PPT 17-JUL-00 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Recreation Specialist I, PT 24-DEC-22 YES YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Senior Center Director 13-MAY-00 NO YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Senior Center Director 19-NOV-16 NO YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Senior Center Director 17-APR-21 NO YES HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 08-FEB-20 NO NO HSD 75631 - Senior Center Unit 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 15-APR-23 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 19-OCT-19 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 12-JUN-21 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 24-JUL-21 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 30-OCT-21 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 08-JAN-22 NO NO DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 05-FEB-22 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 16-APR-22 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 16-APR-22 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 25-JUN-22 NO NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 09-JUL-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 29-OCT-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 12-NOV-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 12-NOV-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 10-DEC-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 10-DEC-22 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 21-JAN-23 YES NO HSD 75651 - Senior Aide Program Unit 150 Frank Ogawa Plaza Senior Aide, PT 18-MAR-23 YES NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Administrative Assistant II 06-APR-19 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Assistant to the Director 27-JUL-19 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Director of Human Services 07-JUL-97 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Executive Assistant to the Director 14-JUL-18 NO NO HSD 78111 - DHS Administration Unit 250 Frank Ogawa Plaza Health & Human Services Program Planner 16-NOV-19 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Manager, Human Services 16-JUL-01 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Office Assistant I, PT 15-SEP-06 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Office Assistant I, PT 01-JUN-19 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Office Assistant I, PT 22-JAN-22 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Payroll Personnel Clerk III 02-JAN-01 NO NO HSD 78111 - DHS Administration Unit 150 Frank Ogawa Plaza Project Manager 22-JAN-22 NO NO HSD 78199 - DHS Fiscal Unit 150 Frank Ogawa Plaza Accountant II 19-OCT-19 NO NO HSD 78199 - DHS Fiscal Unit 150 Frank Ogawa Plaza Budget & Grants Administrator 15-OCT-01 NO NO Spanish,Tagalog HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Administrative Assistant I, PT 19-MAR-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza City Administrator Analyst 28-NOV-20 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Custodian 16-MAY-98 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 01-DEC-90 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 06-MAR-98 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 15-MAR-99 NO YES Vietnamese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 11-OCT-99 NO YES Vietnamese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 01-MAR-04 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 18-JAN-05 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 26-MAR-07 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Childhood Center Director 27-OCT-08 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 04-SEP-03 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 26-JAN-09 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 13-MAY-09 NO YES Chinese-Cantonese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 03-MAY-10 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 03-MAY-10 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 26-JUL-10 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 13-DEC-10 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 24-JAN-11 NO YES Chinese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 25-JUL-11 NO YES Chinese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 24-OCT-11 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 29-AUG-12 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 26-NOV-12 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 25-MAR-13 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 22-MAY-13 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 28-MAY-13 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 27-JAN-14 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 27-OCT-14 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 21-DEC-15 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 31-JUL-17 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 04-DEC-17 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 24-SEP-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 08-OCT-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 08-OCT-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 01-DEC-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 15-DEC-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 05-JAN-19 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 06-APR-19 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 11-DEC-21 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Early Head Start Instructor 14-MAY-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 07-AUG-01 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 07-DEC-19 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 27-NOV-21 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 06-AUG-22 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 20-AUG-22 YES NO Chinese-Mandarin HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 26-NOV-22 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 07-JAN-23 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Exempt Limited Duration Employee 04-MAR-23 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Advocate 06-JUN-92 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Advocate 17-OCT-06 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 05-JUL-94 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 23-MAR-09 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 16-APR-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 30-APR-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 15-APR-23 YES YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Family Services Specialist 15-APR-23 YES YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Driver Courier 30-MAR-91 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Driver Courier 02-APR-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 07-DEC-98 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 14-JAN-99 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 11-OCT-99 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 11-OCT-99 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 24-FEB-00 NO YES Chinese-Cantonese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 18-SEP-00 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 18-SEP-00 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 11-OCT-00 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 19-FEB-02 NO YES Chinese HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 28-OCT-02 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 02-DEC-02 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 06-MAR-03 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 13-SEP-03 NO YES Spanish HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 17-DEC-07 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 05-SEP-13 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 10-SEP-18 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start Instructor 03-AUG-19 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Assistant Instructor, PT 20-JUN-15 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Assistant Instructor, PT 31-OCT-20 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 09-FEB-19 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 31-OCT-20 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 07-AUG-21 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 19-MAR-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 16-APR-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor 30-APR-22 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor, PT 26-NOV-12 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor, PT 26-NOV-12 NO YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor, PT 10-DEC-22 YES YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor, PT 24-DEC-22 YES YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Head Start/EHS Associate Instructor, PT 21-JAN-23 YES YES HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Health & Human Services Program Planner 08-JAN-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Maintenance Mechanic 27-JUL-00 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Management Intern, PT 18-MAR-23 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Office Assistant II, PT 28-DEC-19 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Office Assistant II, PT 20-AUG-22 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Park Attendant, PT 17-SEP-01 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Program Analyst I 19-FEB-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Program Analyst I 19-FEB-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Program Analyst I 24-DEC-22 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Program Analyst I, PPT 11-JUL-20 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Program Analyst II 29-FEB-16 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Project Manager III, PT 08-FEB-20 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Student Trainee, PT 08-OCT-18 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 22-FEB-20 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 14-MAY-22 NO NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 01-OCT-22 YES NO HSD 78231 - HS Classroom & Seasonal 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 15-OCT-22 YES NO HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Data Entry Operator 22-APR-02 NO NO HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Head Start Education Coordinator 15-AUG-92 NO NO HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Head Start ERSEA & Data Program Coord 01-MAR-05 NO YES Spanish HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Head Start ERSEA & Data Program Coord 08-MAY-17 NO NO HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Head Start Family & Comm Engage Coord 13-AUG-18 NO YES HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Head Start Program Coordinator 08-FEB-10 NO YES HSD 78232 - Head Start - Central Office Program 150 Frank Ogawa Plaza Office Assistant II 18-JUL-92 NO NO HSD 78235 - HS Central Office Administration 250 Frank Ogawa Plaza Accountant II 12-NOV-22 YES NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Accountant III 11-MAY-15 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Administrative Analyst II 27-JUL-15 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Administrative Assistant II 12-DEC-20 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Cook Supervising 07-MAY-12 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Early Childhood Center Director 03-DEC-12 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Early Childhood Center Director 19-NOV-18 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Early Childhood Center Director 19-OCT-19 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Exempt Limited Duration Employee 05-FEB-22 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Food Service Worker 25-SEP-02 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Food Service Worker 18-APR-11 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Food Service Worker, PT 13-MAY-09 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Head Start Facilities Coordinator 25-SEP-17 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Head Start School Readiness Coordinator 27-OCT-14 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Head Start Supervisor 25-AUG-03 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Head Start Supervisor 16-AUG-04 NO YES HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Head Start Supervisor 23-JUN-08 NO YES Spanish HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Maintenance Mechanic, PT 20-OCT-97 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Manager, Human Services 12-MAR-18 NO NO HSD 78235 - HS Central Office Administration 150 Frank Ogawa Plaza Office Assistant I, PT 12-NOV-22 YES NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Driver, PT 13-JUN-14 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 12-JUN-15 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 06-JUN-16 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 12-JUN-17 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 29-MAY-21 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 05-FEB-22 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 11-JUN-22 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Food Program Monitor, PT 25-JUN-22 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Student Trainee, PT 10-JUL-21 NO NO HSD 78241 - Year Round Lunch Program Unit 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 23-MAY-16 NO NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Administrative Assistant II 25-DEC-21 NO NO DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Exempt Limited Duration Employee 06-AUG-22 YES NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Management Intern, PT 27-NOV-21 NO NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Manager, Human Services 18-MAR-23 YES NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Program Analyst I 12-JUL-21 NO NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Program Analyst II 07-JAN-08 NO NO HSD 78251 - Youth Sevices 150 Frank Ogawa Plaza Program Analyst II 18-FEB-08 NO NO HSD 78361 - CSBG - Admin 150 Frank Ogawa Plaza Administrative Assistant I 04-MAR-23 YES NO HSD 78361 - CSBG - Admin 150 Frank Ogawa Plaza Exempt Limited Duration Employee 15-SEP-15 NO NO HSD 78361 - CSBG - Admin 150 Frank Ogawa Plaza Program Analyst I, PT 02-FEB-19 NO NO HSD 78362 - CSBG - Programs 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 29-OCT-22 YES NO HSD 78411 - Community Housing Services 150 Frank Ogawa Plaza Accountant II 03-SEP-22 YES NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Administrative Assistant I, PT 06-AUG-22 YES NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Administrative Analyst I 20-JUL-15 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Administrative Analyst I 15-APR-23 YES NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Administrative Analyst II 26-MAY-15 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Administrative Analyst II 16-NOV-18 NO NO HSD 78411 - Community Housing Services 150 Frank Ogawa Plaza Administrative Assistant I 14-JAN-02 NO NO Spanish HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Case Manager I 17-OCT-20 NO YES HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Case Manager I 17-APR-21 NO YES HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Exempt Limited Duration Employee 01-OCT-22 YES NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Exempt Limited Duration Employee 01-OCT-22 YES NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Health & Human Services Program Planner 30-NOV-15 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Health & Human Services Program Planner 17-OCT-20 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Program Analyst I, PT 16-APR-22 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Program Analyst II 23-NOV-15 NO NO HSD 78411 - Community Housing Services 150 Frank Ogawa Plaza Program Analyst II 06-JUN-16 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Program Analyst II 02-APR-22 NO NO HSD 78411 - Community Housing Services 250 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 11-SEP-17 NO NO Department Name: ITD
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Tony Batalla, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for [the Information Technology Department was submitted on May 15, 2023.

_Tony Batalla, Director of Information Technology.

Type Name & Title

Department Name: ITD
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:_INFORMATION TECHNOLOGY DEPARTMENT _____________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Tony Batalla Kathy Hicks Kathy Hicks
Title Director, Information Technology Executive Assistant Executive Assistant Address 150 Frank Ogawa, Suite 8211 150 Frank Ogawa, Suite 8211 150 Frank Ogawa, Suite 8211 Phone# X6741 X7622 X7622
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 70 New Hires 4
Public Contact Positions (PCP) 0 100% New PCP Hires 100% PCP With Spanish Language Skill % New PCP Hires with SP Skill % PCP With Chinese Language Skill % New PCP Hires with CH Skill %

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year? X No  Yes – Please describe below Job Title Outcome

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Administrative Services-Project Management, Strategic Reprographics (Print Shop, Business Cards, Etc.) Planning, Fiscal & HR Services Cybersecurity- Risk, Policy, Response Infrastructure and Operations-Helpdesk/Desktop Support, Enterprise Applications- Applications (OakApps), Oracle, GIS Public Safety (Radio),
Telecom/Network/Systems/Cloud,

Table 4A Vital Documents List n/a

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
n/a

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? x No  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? x No  Yes – Please describe below.

Table 6. Analysis by Community Based Service Locations N/A PCP SP CH Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: iITD
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: INFORMATION TECHNOLOGY

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 70 0 0 0 Y 0 0 Y
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Information Technology Department (ITD) is an Internal Service Agency and does not provide direct services to the general public; our customers are limited to City employees.

However, ITD is committed to supporting the Equal Access Ordinance by providing the necessary technological infrastructure to assist the City in reaching its Equal Access goals.

During this past year, ITD worked collaboratively with various agencies and departments to help implement new systems and projects. Some projects include but not limited to completed 3 year Strategic Plan, Data center infrastructure consolidation & modernization; UPS upgrade, Cloud hosting improvements & workload migration, Cybersecurity (remediations & multifactor authentication), Oracle Cloud Infrastructure, CAD/RMS Upgrade, Radio replacement, City Broadband & Digital Equity. Our Department continued its support on technological upgrades to the City all of which contributes to the City’s overall goal of reaching 100% compliance with the Equal Access Ordinance

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

As an Internal Service Agency, this is N/A.

3. Highlight positive changes, successes, and best practices.

As an Internal Service Agency, this is N/A.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

As an Internal Service Agency, this is N/A.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.
8th floor, CIO office area.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: iITD
Fiscal Year: FY2022-2023

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? n/a

3. Describe other materials the Department has provided in multiple languages? n/a

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines. n/a

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations. n/a

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

n/a

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

We will work with the Equal Access division if any issues should arise. information technology (IT) JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONLANGUAGE ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Account Clerk III 10-DEC-22 YES NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Accountant III 22-MAY-00 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Administrative Analyst II 07-DEC-15 NO NO Chinese-Mandarin ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Application Developer III 27-NOV-21 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Assistant to the Director 23-JUL-22 YES NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Director of Information Technology 30-APR-22 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Executive Assistant to the Director 01-MAR-18 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Exempt Limited Duration Employee 08-JAN-18 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Information Systems Specialist II 02-NOV-15 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Information Systems Specialist II 05-SEP-20 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Information Systems Specialist III 07-MAR-11 NO NO ITD 46111 - Administrative Services 150 Frank Ogawa Plaza Project Manager III 21-AUG-21 NO NO ITD 46111 - Administrative Services 1 Frank Ogawa Plaza Spatial Data Administrator 13-NOV-02 NO NO ITD 46121 - Reprographic Services 150 Frank Ogawa Plaza Reprographic Assistant 04-JUN-02 NO NO ITD 46121 - Reprographic Services 150 Frank Ogawa Plaza Reprographic Assistant 05-NOV-18 NO NO ITD 46121 - Reprographic Services 150 Frank Ogawa Plaza Reprographic Offset Operator 21-DEC-15 NO NO ITD 46211 - Help Desk 150 Frank Ogawa Plaza Help Desk Specialist 26-OCT-15 NO NO ITD 46211 - Help Desk 150 Frank Ogawa Plaza Help Desk Specialist 16-FEB-16 NO NO ITD 46211 - Help Desk 150 Frank Ogawa Plaza Help Desk Specialist 12-DEC-20 NO NO ITD 46211 - Help Desk 150 Frank Ogawa Plaza Help Desk Supervisor 09-FEB-04 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Manager I 06-OCT-03 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist I 14-SEP-15 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist I 18-FEB-23 YES NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist II 01-FEB-99 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist II 14-NOV-11 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist II 09-JAN-12 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist II 05-JUN-17 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist III 27-MAR-06 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist III 09-OCT-06 NO NO ITD 46251 - Desktop Support 150 Frank Ogawa Plaza Information Systems Specialist III 10-OCT-16 NO NO ITD 46271 - Telecommunications 150 Frank Ogawa Plaza Information Systems Manager II 24-NOV-03 NO NO ITD 46271 - Telecommunications 150 Frank Ogawa Plaza Telephone Services Specialist 17-DEC-91 NO NO ITD 46271 - Telecommunications 150 Frank Ogawa Plaza Telephone Services Specialist 16-FEB-16 NO NO ITD 46271 - Telecommunications 150 Frank Ogawa Plaza Telephone Services Specialist 24-AUG-19 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Application Developer III 05-NOV-07 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Application Developer III 19-DEC-17 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Application Developer III 26-AUG-19 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Database Administrator 23-JUN-03 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Database Administrator 14-SEP-15 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Database Analyst III 26-APR-99 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Information Systems Manager I 28-AUG-17 NO NO ITD 46321 - Systems & Database Administration150 Frank Ogawa Plaza Information Systems Manager II 09-APR-18 NO NO ITD 46331 - Systems Operations 150 Frank Ogawa Plaza Information Systems Specialist III 31-AUG-15 NO NO ITD 46331 - Systems Operations 150 Frank Ogawa Plaza Information Systems Specialist III 31-AUG-15 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer II 12-JUN-21 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer III 05-JUN-93 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer III 23-APR-07 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer III 10-MAR-08 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer III 31-MAR-08 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Application Developer III 21-NOV-16 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Spatial Data Analyst III 18-MAR-13 NO NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Spatial Data Analyst III 15-OCT-22 YES NO ITD 46341 - Application Development 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 30-OCT-21 NO NO ITD 46461 - Project Coordination 150 Frank Ogawa Plaza Project Manager II 16-NOV-15 NO NO ITD 46471 - Network Security & Maintenance150 Frank Ogawa Plaza Network Architect 31-MAR-03 NO NO ITD 46471 - Network Security & Maintenance150 Frank Ogawa Plaza Network Architect 22-DEC-14 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Electronics Technician 24-SEP-07 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Electronics Technician 20-OCT-08 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Electronics Technician 17-AUG-15 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Information Systems Manager I 23-MAY-16 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Information Systems Manager II 15-AUG-05 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Telecommunication Systems Engineer 20-SEP-00 NO NO ITD 46521 - Public Safety Maintenance & Installation150 Frank Ogawa Plaza Telecommunication Systems Engineer 23-FEB-16 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Manager I 04-MAR-13 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist II 16-DEC-89 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist II 14-JUL-03 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist II 29-JUL-15 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist II 10-OCT-16 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist III 26-MAR-01 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Information Systems Specialist III 31-MAR-14 NO NO ITD 46531 - Public Safety Applications 150 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 18-FEB-23 YES NO

Department Name: Mayor’s Office
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:___Mayor’s Office____________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Sheng Thao Kimberly Mayfield , EdD
Title Mayor Deputy Mayor
Address 1 Frank Ogawa Plaza 3rd Floor 1 Frank Ogawa Plaza 3rd Floor Phone# (510) 238-3141 (510) 238-3460
Email [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 11 New Hires
Public Contact Positions (PCP) 10 100% New PCP Hires 100% PCP With Spanish Language Skill 1 10 % New PCP Hires with SP Skill % PCP With Chinese Language Skill 1 10 % New PCP Hires with CH Skill %

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year? X No  Yes – Please describe below Job Title Outcome

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Mayor’s Administration

Table 3B. Department Organization Structure – Update
Any changes occurred in the organization structure this fiscal year? XNo  Yes – Please describe below

Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? X No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: Mayor’s Office
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

This is a new mayoral administration as of January 2023. Staff is working on doing an inventory of vital documents and will work with the Language Access Office to get them translated by the end of the calendar year.

Total # of vital documents reported = 0

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? X Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Office of the Mayor Front Desk (510) 238-3141 Pending
Mayra Chavez

(510) 238-7581 Pending
Jimmy Hoang (510) 238- 7340 Pending

Table 7. Public Notices & Resources
Language access notice displayed at reception area X Yes  No I-Speak Card/ Language List displayed at reception area X Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc) X Yes No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % City Hall Mayor’s Office 1 Frank H. Ogawa Plaza, 3rd
Floor 94612 (510) 238-
3141 10 1 10 1 10
Department Name: Mayor’s Office
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: Mayor’s Office

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 11 10 1 1 Yes 1 1 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Mayor’s Office met the requirements of the Equal Access Ordinance. Multilingual staff are always present in the office to provide interpretation services to the greater public in Oakland. In this way, the general LES inquiries are well supported.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

Since coming into office in January 2023, the Mayor’s Office has hired two employees who are bilingual. One is Spanish- speaking and one is Chinese- speaking.

3. Highlight positive changes, successes, and best practices.

Since coming into office in January 2023, the Mayor’s Office has hired two employees who are bilingual. One is Spanish- speaking and one is Chinese- speaking.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

The mayor’s office ensures multi-dimensional accommodation for LES persons. The office not only ensures accurate translation of public information but also carefully considers the cultural sensitivity of the content. A Language Access Coordinator (LAC) is present in the office to train appropriate office personnel on how to provide interpretation services to the public. The Mayor’s Office voicemail message is recorded in Spanish and Chinese.

Additionally, the Mayor’s office coordinates with the Equal Access Office. Implementing the Equal Access Language Line ensures successful accommodation for the LES public seeking assistance in other various languages.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

Language access services information and notices are posted at the front desk's in the mayors reception area on the 3rd floor of 1 Frank Ogawa Plaza in the Mayor’s office. Upon service request, office receptionists will contact the Language Access Coordinator to provide interpretation services for the requester(s). The public can successfully notice the language access services and use the service when needed. The mayor’s staff will be given language access resources by December 2023.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Mayor’s Office
Fiscal Year: FY2022-2023

3. Describe other materials the Department has provided in multiple languages?

Our goal is to determine what other materials need to be provided in other languages by the end of the 2023 calendar year.

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

The Mayor’s Office’s mainline maintains recorded voice messages in English, Spanish, and Chinese, providing basic information about the office. All bilingual staff has a recorded message in either Spanish or Chinese on their work phone’s voicemail as well. All calls and voicemails in languages other than English have successfully been directed to one of the office personnel with the corresponding language proficiency or by a language interpreter in the Equal Access Office.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

The Mayor’s Office actively engages with LES populations. All communication and outreach. office policies are in conformity with the Equal Access Ordinance. All types of communication are conducted by trained personnel in the office to guarantee accuracy and appropriate cultural sensitivity.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

There are no existing language-access complaints against the Mayor’s Office on file. All complaints could be submitted to the mayor’s office by email, in person, or by phone. The complaint forms are available at the front desk. If the office receives a complaint regarding language accessibility, the office will consider it seriously and resolve the issues as quickly as possible.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

The Mayor’s Office will keep providing necessary multilingual services to all constituents in need. The Mayor’s Office will continue to closely follow the Equal Access Ordinance and Department Name: Mayor’s Office
Fiscal Year: FY2022-2023

maximize the services that the office can provide to accommodate the LES public. The office will work to guarantee equal informational access for the LES communities. The Office will continue coordinating with the Equal Access Office and exercise the Equal Access Language Line. All necessary materials will be translated into threshold languages, and all translated vital information/notices will be accessible to the public through multiple channels. The office plans to develop more innovative ways to connect with LES communities through general media and social events. The Office will keep working to promote transparency about the process of requesting LES accommodations for attendees of the City Council Meetings. Lastly, the office plans to have more community engagement events with the LES communities.

Mayor's Office June 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIRE PCP_POSITIONLANGUAGE MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Mayor 01-JUL-14 NO YES Hmong MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor I 21-SEP-19 NO YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor I 03-JAN-23 YES YES Spanish MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor I 03-JAN-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor III 03-JAN-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor II 03-JAN-23 YES YES Chinese MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor II 07-JAN-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor I 21-JAN-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor III 21-JAN-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor I 04-FEB-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Special Assistant to the Mayor III 18-FEB-23 YES YES MAYOR 01111 - Mayor - Administration Unit1 Frank Ogawa Plaza Temp Contract Svcs Employee, PT 08-APR-23 YES NO Department Name:

Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Jamie Turbak, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Oakland Public Library was submitted on July 12, 2023. ______________________________ .

Signature & Title
Library Director
Department Name: Oakland Public Library
Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name: Oakland Public Library
Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Jamie Turbak Tabitha Pulliam Tabitha Pulliam
Title Director Administrative Services Manager Administrative Services Manager Address 125 14th Street Oakland, CA 94612 125 14th Street Oakland, CA 94612 125 14th Street Oakland, CA 9461 Phone# 510-238-6595 510-238-6595 510-238-6595
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 266.61 New Hires 31
Public Contact Positions (PCP) 145 100% New PCP Hires 28 100% PCP With Spanish Language Skill 72

32.72% New PCP Hires with SP Skill 3 10.71%
PCP With Chinese Language Skill 31

14.09% New PCP Hires with CH Skill 0 0.00%

Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year?  No  Yes – Please describe below Job Title: Outcome
Librarian I (Cant/Man/Spanish) – Asian Branch Hired-SP Hired-CH  In Progress/Other* Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*

We are in the process of conducting this bilingual recruitment.

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Director Unit (61111) Brookfield Branch Library (61331) Departmental Operation Unit (Financial & Administrative Services Office) (61121) Dimond Branch Library (61332)
Automation (Computer Services) (61131) Eastmont Branch Library (61333) Children Services/Youth Room (Cataloging/Processing) (61132) Elmhurst Branch Library (61334) Community Relations (61133) M.L. King Jr. Branch Library (61335) Acquisitions (61135) Montclair Branch Library (61336)
Administrative Unit (61211) Rockridge Branch Library (61337) On-Call Public Services (61212) Temescal Branch Library (61338) Literacy (Second Start Adult Literacy (61213) District I Administration (81st Avenue Branch) Library (61339) Main Library Administration (61221) Asian Branch Library (61341) Art/History/Literature (61231) Bookmobile (61342)
Magazines & Newspaper (61235) Golden Gate Branch Library (61343) Science Business and Sociology (61236) Lakeview Branch Library (61344) Children’s Room (61237) Latin American (Cesar Chavez) Branch Library (61345) Circulation/Automation (61243) Melrose Branch Library (61346) Branch Administration (61311) Piedmont Branch Library (61347) Children’s Services/Youth (61313) West Oakland Branch Library (61348) Support Services (Teen Services) (61321) African American Museum & Library (61511)

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name: Oakland Public Library
Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Adult Library Card Application Yes Yes
Vietnamese,
Arabic
Children’s Library Card Application
Yes Yes Vietnamese,
Arabic
Teen Library Card Application
Yes Yes Vietnamese,
Arabic
OPL Extended Services Application Yes Yes
Library Behavior Guidelines Yes Yes Vietnamese
Comment Card Yes Yes
Welcome to Your Library Yes Yes
Library Privacy Statement Yes Yes
Authorized User form Yes Yes
Circulation Policy Yes Yes
Translations for Mobile Print Text
Yes Yes Arabic,
Tigrinya, &
Vietnamese

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese?  Yes  No – Please describe below

Action Plan & Timeline: All docs are translated

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status

Asian Branch Library 510-238-3400 English/Chinese
Brookfield Branch Library 510-615-5725 English/Spanish Eastmont Branch Library 510-615-5727 English/Spanish
Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description: There have been no changes to the organization’s structure this fiscal year.

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No   Yes – Please describe below.

Language Goal FTE Actual FTE
Super PCP Unit: Main:
• Administrative Unit (61211)
• Main Library Administration (61221)
• Art/History/Literature (61213)
• Magazines & Newspapers (61235)
• Science, Business & Technology (61236)
• Children’s Room (61237)
• Circulation/Automation (61243) SP = 10 CH = 5 SP = 17 CH = 14 Super PCP Unit: Asian Branch (61341): SP= 0 CH = 3 SP= 0 CH = 8.2 Super PCP Unit: Latin American/C. Chavez Branch (61345): SP= 5 CH = 0 SP= 14 CH = 1 Department Name: Oakland Public Library
Fiscal Year: FY2022-2023

Elmhurst Branch Library 510-615-5727 English/Spanish
Latin American (Cesar Chavez) Branch Library 510-535-5620 English/Spanish Main Library – Information Line 510-238-3134 English/Spanish Main Library – Reference Desk 510-238-3138 English/Spanish Melrose Branch Library 510-535-5623 English/Spanish
81st Avenue Branch Library 510-615-5812 English/Spanish

Table 7. Public Notices & Resources
Language access notice displayed at reception area  Yes  No I-Speak Card/ Language List displayed at reception area  Yes  No Department staff provided with language access resources (Interpretation#, FAQ, training…etc.)  Yes  No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B (1).

Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Main Library (includes On-
Call, Teen & Children's Svc,
Bookmobile, Branch Admin) 125 14th Street CITIWIDE VARIOUS 78.13 13.13

21% 6.42

10%
Cesar Chavez 3301 East 12th Street #271 94601 535-5620 15.00 5.2 34.6% 1.00 6.6% Melrose 4805 Foothill Blvd 94601 535-5623 6.00 4.80 80% 0.00 0% Dimond 3565 Fruitvale Avenue 94602 482-7844 14.00 1.00 10% 0.40 4% Brookfield 9255 Edes Avenue 94603 615-5725 4.17 1.79 43% 1.00 24% Eastmont 7200 Bancroft Ave #211 94605 615-5726 6.76 2.00 30% 0.00 0% African American Museum 659 14th Street 94607 637-0200 5.40 0.00 0% 0.00 0% Asian 388 9th Street #190 94607 238-3400 10.35 0.00 0% 7.47 72% West Oakland 1801 Adeline Street 94607 238-7352 4.87 0.40 8% 0.00 0% Golden Gate 5606 San Pablo 94608 597-5023 4.86 1.00 21% 0.00 0% Temescal 5208 Telegraph Avenue 94609 597-5049 7.36 0.00 0% 0.00 0% Lakeview 550 El Embarcadero 94610 238-7344 5.34 1.28 24% 0.28 5% Montclair 1687 Mountain Blvd 94611 482-7810 5.69 0.82 14% 0.00 0% Piedmont 80 Echo Avenue 94611 597-5011 4.88 0.73 15% 1.00 21% Rockridge 5366 College Avenue 94618 597-5017 10.33 1.00 10% 1.35 13% 81st Avenue 1021 81st Avenue 94621 615-5812 8.40 2.40 29% 0.00 0% Elmhurst 1427 88th Avenue 94621 615-5869 4.00 1.60 40% 0.00 0% Martin Luther King Jr. 6833 International Blvd 94621 615-5728 4.25 3.25 76% 0.00 0% Department Name: OPL
Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name: OAKLAND PUBLIC LIBRARY

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 266.61 145 16 72 Yes 8 31 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Oakland Public Library continues (OPL) to deliver on its commitment to provide easily accessible materials and services to all residents of the diverse communities in which we serve, including in the areas of Oakland, Piedmont, and Emeryville. In line with our Mission and Values and our Strategic Plan and Objectives, OPL staff thoughtfully selects relevant materials; designs programs for children, youth, and adults, and offers a range of other services geared towards meeting the personal, professional, and leisurely needs of all patrons, including the Limited English Speaking (LES) population.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

The Oakland Public Librar y works closely with the Human Resources Management and Equal Access Departments to determine the need for language selective certifi cation for each respective classification we consider filling, as required. As we are approved to fill existing permanent vacancies or exempt part -time positions, we will continue to recruit for the most qualified candidates, and in instances where a succ essful candidate has bilingual skills, we will comply with the Bilingual Certification testing process to assess the skills of that candidate. We follow all civil service rules and regulations when it comes to hiring.

Many of our library recruitments were restricted to existing City of Oakland and Oakland Port employees in FY 2022-2023; however, any recruitment that is open t o the general public is advertised in local Oakland newspapers which reach many of the diverse d emographics within the City of Oakland, thus we reach more qualified bilingual applicants. Additionally, Oakland Public Library recruitments have specific langu age included in the job announcement which encourages bilingual applicants to apply.

For recrui tments that are open to the general public, the Oakland Public Library sends job announcements to various library listservs and library schools, which have been established to provide information to library paraprofessionals and professionals from various cultural/ethnic populations, in order to assist with recruiting qualified candidates who may have worked in other public agencies. The library also posts a summary of City of Oakland job opportunities every week at the Main branch.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: OPL
Fiscal Year: FY2022-2023

3. Highlight positive changes, successes, and best practices.

Over the 2022-2023 fiscal year the Oakland Public Library has had the following successes in the provision of services to our LES populations:
• Currently maintaining 53 employees throughout the library system who are bilingual in Cambodian, Chinese (Cantonese and Mandarin), Japanese, Spanish, and Vietnamese. o 53 bilingual employees in public contact positions (including TPT staff) o 1 is bilingual in Cambodian
o 30 are bilingual in Chinese (including TPT staff)
o 60 are bilingual in Spanish (including TPT staff)
o 3 are bilingual in Vietnamese
• 3 bilingual employees in non-public contact positions o 3 are bilingual in Chinese
• Use of language ribbons to identify public contact staff who can offer assistance in a threshold or other (e.g., Vietnamese) language.
• Use of standardized city-approved oral interpretation language and disability accommodations language for programs, public meetings, and agenda communications. • Dedicated Library employees to streamline and handle system-wide written translations such as system-wide program flyers for Adult, Teen, and Children's summer reading program, Teen passport program; holiday closure signs; worker’s rights signage; computer issues (wi-fi down, internet out of service) notification for patrons in Spanish and Chinese languages. • Translated documents and public announcements in Chinese and Spanish for library patrons.

Expanded our Multi-Language Collection to make it more accessible with new signage and new books available in Arabic, Amharic, Farsi, French, Hindi, Hmong, Khmer, Lao, Punjabi, Spanish, Tagalog, Thai, and Tigrinya. Future plans to expand the collection include increasing Chinese materials.
• Offered Children’s bilingual programs with various performers for Summer Reading programs. • Maintain Voicemail Message translations in threshold languages at all our locations during holiday closures and closed hours, updated as needed.
• Offered Library staff several workshops put on by our own “Racial Equity Team” • Implementation of a rapid response team to assess options such as surveying and changing/increasing our available programs to immigrant communities. • System-wide and branch-specific notices posted on public website translated into threshold languages

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Second Start Adult Literacy
While Second Start is not an ESL program, we do serve students for whom Engl ish is a second language. Second Start has learning materials that support building English skills for speaking, reading, and writing. They also have teaching materials for ESOL instruction and volunteer tutors who are fluent in other languages including Spanish. Second Start is trying out a service called Cell-ed that provides instruction in Chinese to support a wider range of LES learners. Additionally, Second Start has subscriptions to learning platforms that provide instru ction to Limited English -speaking populations in a variety of subjects, such as English for work and digital literacy.

Department Name: OPL
Fiscal Year: FY2022-2023

Best Practices
The Oakland Public Library’s “best practices” approach to implementing the Equal Access Office and providing bilingual services to library patrons stems from our existing values:
• Reach more people where they are through our daily commitment to serving the diverse needs of our library patrons equally every day, at all library locations. • Develop, retain, and attract quality staff, in part by proactively recruiting for qualified bilingual candidates for our exempt part-time at-will positions in addition to our permanent vacancies and also offering BLP to staff who qualify.
• To budget for bilingual services (collections, programs, printing of translated materials, bilingual premiums).
• To comply with the City of Oakland’s Administrative Instruction #145 • Improve our physical spaces in order to ensure equal access to all members of our communities.
• Increase operational efficiencies, such as simplifying the existing circulation policy • Overhaul our public website to utilize more easily comprehensible word structure and syntax to reach a wider audience of varying literacy skills
• Provide links to translated versions of our public site in the threshold languages • Examine multi-lingual book bundles for cultural accuracy and sufficient diversity regarding characters, subjects, and themes.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

All Oakland Public Library branches have department-determined vital documents (library applications, youth, teen, and adult services brochures, summer reading collateral, program fliers, library-connected resources such as Discover & Go and Libby) posted in the threshold languages at service points in each location. All locations were audited by FASO staff to ensure needed information was posted at service points. There has been an increase in reference phone calls and so staff working in the ‘call center’ send patrons collateral and information in requested languages or utilize over-the- phone interpretation services as needed. All locations with posted notices:

81st Avenue Branch Library
Asian Branch Library
Brookfield Branch Library
Cesar Chavez Branch Library
Dimond Branch Library
Eastmont Branch Library
Elmhurst Branch Library
Golden Gate Branch Library
Lakeview Branch Library
Martin Luther King Jr. Branch Library
Melrose Branch Library
Montclair Branch Library
Department Name: OPL
Fiscal Year: FY2022-2023

Piedmont Branch Library
Rockridge Branch Library
Temescal Branch Library
Temescal Tool Lending Library
West Oakland Branch Library
Main Library, Circulation Desk
Main Library, Computer Lab
Main Library, Children’s Room
Main Library, Teen Zone
Main Library, Magazines & Newspaper Room
Main Library, Financial & Administrative Services Office Main Library, Second Start Adult Literacy
Main Library, Oakland History Center
African American Museum & Library, library side

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? All of the Oakland Public Library’s vital documents are translated into Spanish and Chinese. If the department ever falls behind in translating, there are several bilingual employees and translation teams to rectify the issue.

3. Describe other materials the Department has provided in multiple languages?

The Oakland Public Library has had multi-lingual book displays at various branches, sidewalk service informative signs when libraries were still closed to the public, signs for our OPL Express experience last summer, translator options to use in our curbside chat communicator in both Spanish and Chinese, advertisements for our Free Summer Lunch Program into Arabic, Chinese, Spanish, and Vietnamese and posts in the threshold languages on OPL’s social media sites. Other materials include summer job opportunity collateral, comment cards, and event fliers in threshold languages

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

All calls to the Oakland Public Library branches after open hours are routed to the Main branch’s voicemail where vital library information (e.g., hours, holiday closures) is played back in the three threshold languages. All library locations have received and posted interpretation services provided by the Equal Access Office available to all staff if needed. This has been effective in connecting our diverse population with library information and services.

Department Name: OPL
Fiscal Year: FY2022-2023

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

Oakland Public Library’s outreach efforts to reach LES populations include:
• rotating book displays in established multi-language areas • bilingual staff engaging with LES patrons when they enter the branch or approach service points
• building bilingual book displays
• moving multi-language sections in prominent spaces
• providing popular magazines in Spanish
• put up multi-language fliers, events, etc. on branch bulletin boards • advertise conversation clubs at branches where relevant • utilize interpretation services when appropriate
• display interpretation services information at service points such as information and reference desk and post larger posters to advertise these services • interfiling Spanish Children’s books with English ones • building bilingual displays on inter-cultural holidays such as Day of the Dead display alongside books in Spanish
• hold monthly Spanish translation meetings
• translating library wide materials into the threshold languages and making each translated version available at all locations (e.g., summer reading event calendar, summer lunch program, welcome to the library brochures, and more)
• Children’s Services hosts multiple bilingual class visits at local elementary schools • added translation print brochures and guides in Chinese and Spanish for our expanded seed library program
• OPL website now included a Google Translate button on the homepage footer to help patrons access information
• Updated our accessibility page and monthly calendars to include the most recent accessibility languages from the Equal Access Office

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

No language access complaints this year

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

Department Name: OPL
Fiscal Year: FY2022-2023

The Oakland Public Library will work on the following action steps and nec essary plan of action for the next 12 months to ensure that all Oakland residents have equal and fair access to City Services regardless of language spoken:
a. Proactively recruit and hire more qualified bilingual/bicultural candidates in the threshold languages by targeting our outreach efforts to more diverse populations for our temporary part-time at-will positions in addition to our permanent vacancies. Based on the, we need to continue assessing and identifying a plan for increasing our bilingual staff to serve the LES Chinese population.

It should be noted that the Library assigns exempt part-time staff to work at various library locations based on staffing needs and that several of our On-Call staff are budgeted against specific positions although they may work at several library locations at any given time. As a result, there are instances where actual public contact positions on our staffing report may not reflect that we have qualified bilingual staff assigned to those positions to provide service to the LES Chinese and Spanish population. However, we have ample qualified bilingual staff at each of our library locations to provide service to our patrons, and in instances where we may not have a qualified bilingual employee, we utilize the City’s Language Line Solutions resource. b. Budget for bilingual services (collections, programs, printing of translated materials, bilingual premiums).
c. Continue to perform more relevant outreach services to non-English speaking library user. d. We will continue to use our BLP2 teams to provide additional translation of materials. e. We will host Spanish-language programs and hold events that relate to our non-English speaking communities
f. We have migrated to a new public website that includes English and Chinese pages specifically geared for those patrons and folks we serve.

OAKLAND PUBLIC LIBRARY (OPL) JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61111 - Director Unit 125 - 14th St Capital Imp Proj Coord, Asst 17-AUG-15 NO NO LIBRARY 61111 - Director Unit 125 - 14th St Director of Library Services 15-APR-00 NO NO LIBRARY 61111 - Director Unit 125 - 14th St Executive Assistant to the Director 31-JUL-17 NO NO LIBRARY 61111 - Director Unit 125 - 14th St Project Manager 30-DEC-91 NO NO LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Account Clerk III 25-AUG-07 NO NO LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Accountant III 24-AUG-98 NO NO Vietnamese LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Administrative Services Manager I 24-OCT-16 NO NO LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Administrative Services Manager II 19-JAN-10 NO NO LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Exempt Limited Duration Employee 15-SEP-12 NO NO LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Library Aide 30-JUL-05 NO YES LIBRARY 61121 - Departmental Operation Unit 1801 Adeline St Library Aide 16-OCT-21 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Library Aide, PPT 26-MAR-16 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Library Aide, PPT 27-JAN-18 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Library Aide, PPT 16-OCT-21 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Library Assistant 01-DEC-18 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Museum Guard, PT 20-JUL-12 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Museum Guard, PT 05-MAY-18 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Museum Guard, PT 05-MAY-18 NO YES LIBRARY 61121 - Departmental Operation Unit 125 - 14th St Payroll Personnel Clerk III 22-JUN-13 NO NO Chinese LIBRARY 61131 - Automation 125 - 14th St Business Analyst II 11-AUG-07 NO NO Chinese LIBRARY 61131 - Automation 125 - 14th St Business Analyst IV 22-DEC-01 NO NO Chinese LIBRARY 61131 - Automation 125 - 14th St Library Assistant, Senior 07-FEB-09 NO YES Chinese LIBRARY 61132 - Children Services/Youth Room 125 14th Street Librarian I, PPT 18-AUG-12 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Librarian II, PT 21-JUN-82 NO YES Chinese LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Librarian, Senior 03-JAN-04 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Aide 01-NOV-86 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Aide 06-MAY-95 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Aide 11-AUG-07 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Assistant 09-JAN-89 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Assistant 07-JUL-01 NO YES Spanish LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Assistant, PPT 06-DEC-03 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Library Assistant, PT 02-SEP-00 NO YES LIBRARY 61132 - Children Services/Youth Room 125 - 14th St Office Assistant II 31-OCT-87 NO NO LIBRARY 61133 - Community Relations 125 - 14th St Graphic Design Specialist 10-DEC-22 YES NO LIBRARY 61133 - Community Relations 125 - 14th St Librarian II 11-APR-22 NO YES LIBRARY 61133 - Community Relations 125 - 14th St Library Assistant, PPT 28-NOV-20 NO YES LIBRARY 61133 - Community Relations 125 - 14th St Library Assistant, PPT 16-OCT-21 NO YES LIBRARY 61133 - Community Relations 125 - 14th St Program Analyst III 04-MAR-23 YES NO LIBRARY 61133 - Community Relations 125 - 14th St Web Specialist 10-MAY-14 NO YES Spanish LIBRARY 61135 - Acquisitions 125 - 14th St Librarian, Senior 21-SEP-96 NO YES LIBRARY 61135 - Acquisitions 125 - 14th St Library Aide 02-AUG-93 NO YES Spanish LIBRARY 61135 - Acquisitions 125 - 14th St Library Aide, PPT 16-OCT-21 NO YES LIBRARY 61135 - Acquisitions 125 - 14th St Library Assistant 20-APR-96 NO YES Chinese LIBRARY 61135 - Acquisitions 125 - 14th St Library Assistant, PPT 23-FEB-19 NO YES LIBRARY 61135 - Acquisitions 125 - 14th St Library Assistant, Senior 28-JUN-08 NO YES Spanish LIBRARY 61135 - Acquisitions 125 - 14th St Library Assistant, Senior 09-JAN-10 NO YES LIBRARY 61135 - Acquisitions 125 - 14th St Office Assistant I 15-SEP-80 NO NO LIBRARY 61211 - Administrative Unit 125 - 14th St Associate Director, Library Services 02-JAN-97 NO NO LIBRARY 61211 - Administrative Unit 125 - 14th St Librarian, Supervising 17-JAN-04 NO YES Spanish LIBRARY 61211 - Administrative Unit 125 - 14th St Librarian, Supervising 11-DEC-10 NO YES LIBRARY 61211 - Administrative Unit 125 - 14th St Librarian, Supervising 22-JUN-13 NO YES Japanese LIBRARY 61211 - Administrative Unit 125 - 14th St Library Assistant 06-MAY-06 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 01-DEC-86 NO YES Chinese LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 06-APR-96 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 07-FEB-98 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 21-JUL-01 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 16-APR-11 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 29-OCT-11 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 09-JUN-12 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 09-JUN-12 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 07-DEC-15 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 02-JUN-18 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 23-FEB-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 11-DEC-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 16-APR-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 14-MAY-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 17-SEP-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 17-SEP-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 17-SEP-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 17-SEP-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 17-SEP-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 10-DEC-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 10-DEC-22 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Librarian I, PT 04-FEB-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 15-SEP-12 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 23-FEB-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 23-FEB-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 23-FEB-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 23-FEB-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-AUG-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-AUG-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-AUG-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-AUG-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-AUG-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 16-OCT-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 16-OCT-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 16-OCT-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 16-OCT-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 16-OCT-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 08-JAN-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 05-FEB-22 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 07-JAN-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 04-FEB-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 18-FEB-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Aide, PT 18-FEB-23 YES YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 01-JUL-95 NO YES Chinese LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 28-AUG-04 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 22-JAN-11 NO YES Spanish LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 27-APR-13 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 08-NOV-14 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 19-MAY-18 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 01-DEC-18 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 01-DEC-18 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 01-DEC-18 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 24-AUG-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 24-AUG-19 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 28-NOV-20 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 13-NOV-21 NO YES LIBRARY 61212 - On-Call Public Services 125 - 14th St Library Assistant, PT 08-JAN-22 NO YES LIBRARY 61213 - Literacy 125 - 14th St Library Assistant 27-JAN-18 NO YES LIBRARY 61231 - Art/History/Literature 125 - 14th St Library Aide 08-JAN-22 NO YES LIBRARY 61231 - Art/History/Literature 125 - 14th St Library Aide, PPT 05-NOV-94 NO YES LIBRARY 61231 - Art/History/Literature 125 - 14th St Library Aide, PPT 13-NOV-21 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61231 - Art/History/Literature 125 - 14th St Library Aide, PT 26-MAR-16 NO YES LIBRARY 61231 - Art/History/Literature 125 - 14th St Office Assistant II 15-MAY-89 NO NO LIBRARY 61235 - Magazines and Newspapers 125 - 14th St Librarian I, PT 30-DEC-06 NO YES LIBRARY 61235 - Magazines and Newspapers 125 - 14th St Librarian I, PT 25-AUG-07 NO YES LIBRARY 61235 - Magazines and Newspapers 125 - 14th St Librarian II 18-JAN-14 NO YES LIBRARY 61235 - Magazines and Newspapers 125 - 14th St Library Assistant, PPT 24-OCT-83 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian I 29-OCT-11 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian I 20-JUN-15 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian II 09-NOV-02 NO YES Chinese LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian II 19-JUL-14 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian II, PPT 22-APR-06 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian, Senior 27-MAY-00 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian, Senior 20-DEC-03 NO YES LIBRARY 61236 - Science Business and Sociology 125 - 14th St Librarian, Senior 21-NOV-15 NO YES Spanish LIBRARY 61237 - Childrens Room 125 - 14th St Librarian I 06-APR-15 NO YES LIBRARY 61237 - Childrens Room 125 - 14th St Librarian I, PPT 29-OCT-11 NO YES LIBRARY 61237 - Childrens Room 125 - 14th St Librarian I, PPT 22-FEB-20 NO YES LIBRARY 61237 - Childrens Room 125 - 14th St Library Aide 13-NOV-21 NO YES LIBRARY 61237 - Childrens Room 125 - 14th St Library Aide, PPT 13-NOV-21 NO YES LIBRARY 61237 - Childrens Room 125 - 14th St Library Aide, PT 27-JAN-18 NO YES Chinese LIBRARY 61237 - Childrens Room 125 - 14th St Library Assistant 30-OCT-89 NO YES Chinese LIBRARY 61237 - Childrens Room 125 - 14th St Library Assistant, PPT 03-NOV-07 NO YES Chinese LIBRARY 61237 - Childrens Room 125 - 14th St Library Assistant, PPT 15-SEP-12 NO YES LIBRARY 61243 - Circulation/Automation 125 14th Street Library Aide 27-APR-13 NO YES LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Aide 26-MAR-16 NO YES LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Aide, PPT 28-NOV-20 NO YES LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Aide, PT 09-NOV-91 NO YES LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Aide, PT 15-SEP-01 NO YES Chinese LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Aide, PT 26-MAR-16 NO YES Spanish LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant 16-MAY-09 NO YES Spanish LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant 26-MAR-16 NO YES LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant, PPT 05-AUG-00 NO YES Spanish LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant, Senior 26-FEB-94 NO YES Spanish LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant, Senior 04-NOV-06 NO YES Spanish LIBRARY 61243 - Circulation/Automation 125 - 14th St Library Assistant, Senior, PPT 25-DEC-99 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Librarian II 01-NOV-08 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Librarian II 29-OCT-11 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Librarian II 29-OCT-11 NO YES Spanish LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Librarian II, PPT 23-OCT-04 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Librarian, Supervising 07-MAR-20 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Library Aide 23-FEB-19 NO YES LIBRARY 61313 - Childrens Services/Youth 125 - 14th St Library Assistant, PPT 23-FEB-19 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Librarian I 03-JUN-17 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Librarian II 06-DEC-14 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Librarian II 28-FEB-15 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Librarian, Supervising 02-OCT-10 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Library Aide, PPT 16-OCT-21 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Library Assistant 22-SEP-07 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Library Assistant 22-SEP-07 NO YES LIBRARY 61321 - Support Services Unit 125 - 14th St Library Assistant, PPT 16-MAY-09 NO YES LIBRARY 61331 - Brookfield Village Branch 9255 Edes Ave Librarian I 03-JAN-04 NO YES LIBRARY 61331 - Brookfield Village Branch 9255 Edes Ave Librarian II 02-APR-22 NO YES LIBRARY 61331 - Brookfield Village Branch 9255 Edes Ave Library Aide, PPT 21-FEB-20 NO YES LIBRARY 61331 - Brookfield Village Branch 9255 Edes Ave Library Assistant 25-JUN-90 NO YES Chinese DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61331 - Brookfield Village Branch 9255 Edes Ave Library Assistant, PPT 31-AUG-13 NO YES LIBRARY 61332 - Dimond Branch 125 14th Street Librarian I 22-FEB-20 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Librarian I 13-NOV-21 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Librarian II 01-JUL-06 NO YES LIBRARY 61332 - Dimond Branch 150 Frank H. Ogawa PlazaLibrarian II 18-SEP-21 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Librarian, Senior 01-SEP-01 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Aide 16-OCT-21 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Aide, PPT 13-NOV-21 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Aide, PPT 08-JAN-22 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Aide, PT 29-OCT-11 NO YES Cambodian LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Assistant 08-NOV-14 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Assistant, PPT 23-FEB-19 NO YES LIBRARY 61332 - Dimond Branch 3565 Fruitvale Ave Library Assistant, Senior 27-FEB-93 NO YES Spanish LIBRARY 61333 - Eastmont Branch 7200 Bancroft Librarian I 18-APR-20 NO YES LIBRARY 61333 - Eastmont Branch 1 Frank Ogawa Plaza Librarian I, PPT 12-JUN-10 NO YES LIBRARY 61333 - Eastmont Branch 7200 Bancroft Librarian, Senior 29-AUG-15 NO YES LIBRARY 61333 - Eastmont Branch 7200 Bancroft Library Aide, PPT 07-AUG-21 NO YES LIBRARY 61333 - Eastmont Branch EASTMONT TOWN CENTER-7200 BANCROFT SUITE 211Library Assistant 30-AUG-03 NO YES Spanish LIBRARY 61333 - Eastmont Branch 7200 Bancroft Library Assistant, Senior 12-JUN-99 NO YES Spanish LIBRARY 61334 - Elmhurst Branch 1427 88th Ave Librarian I 03-JUN-17 NO YES LIBRARY 61334 - Elmhurst Branch 1427 88th Ave Librarian II 13-SEP-14 NO YES LIBRARY 61334 - Elmhurst Branch 1427 88th Ave Library Aide, PPT 08-JAN-22 NO YES LIBRARY 61334 - Elmhurst Branch 1427 88th Ave Library Assistant 20-JUN-15 NO YES Spanish LIBRARY 61334 - Elmhurst Branch 1427 88th Ave Library Assistant, PPT 01-DEC-18 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrarian I 20-JUN-15 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrarian II 08-JAN-22 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrary Aide, PPT 16-OCT-21 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrary Aide, PPT 13-NOV-21 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrary Assistant 03-JUN-17 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrary Assistant, PPT 23-NOV-02 NO YES LIBRARY 61335 - M.L. King Jr. Branch 6833 International BlvdLibrary Assistant, PPT 16-OCT-21 NO YES LIBRARY 61336 - Montclair Branch 1801 Adeline St Librarian I 29-OCT-11 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Librarian I, PPT 11-DEC-21 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Librarian II 08-SEP-18 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Library Aide, PPT 26-MAR-16 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Library Aide, PPT 03-JUN-17 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Library Assistant 01-NOV-86 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Library Assistant, PPT 27-OCT-01 NO YES LIBRARY 61336 - Montclair Branch 1687 Mountain Blvd Library Assistant, PPT 26-APR-14 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Librarian I 26-MAR-16 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Librarian II 26-DEC-89 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Librarian II 18-DEC-04 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Librarian, Senior 16-MAR-13 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Aide 20-JUN-15 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Aide 16-OCT-21 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Aide, PPT 22-NOV-03 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Aide, PT 27-JAN-18 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Assistant 22-JAN-11 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Assistant 08-NOV-14 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Assistant, PPT 22-JUL-00 NO YES LIBRARY 61337 - Rockridge Branch 5366 College Ave Library Assistant, Senior 11-JUL-98 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrarian I 16-APR-11 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrarian II 13-DEC-08 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Aide, PPT 23-JAN-99 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Aide, PPT 25-AUG-07 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Aide, PPT 29-OCT-11 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Aide, PPT 08-JAN-22 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Assistant 10-OCT-06 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Assistant 08-NOV-14 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Assistant, PPT 21-FEB-09 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Assistant, PPT 26-APR-14 NO YES LIBRARY 61338 - Temescal Branch 5205 TELEGRAPH AVENUELibrary Assistant, Senior 31-AUG-13 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Librarian I 18-APR-20 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Librarian II 26-APR-14 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Librarian II, PPT 28-AUG-04 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Library Aide 08-JAN-22 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Library Aide, PPT 26-MAR-16 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Library Aide, PPT 08-JAN-22 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Library Assistant 22-SEP-07 NO YES Spanish LIBRARY 61339 - District I Administration 125 - 14th St Library Assistant, PPT 23-FEB-19 NO YES LIBRARY 61339 - District I Administration 125 - 14th St Library Assistant, Senior 26-APR-14 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Librarian I 31-AUG-13 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Librarian II 20-JAN-01 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Librarian II 28-AUG-04 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Librarian, Senior 19-FEB-11 NO YES Chinese-Cantonese LIBRARY 61341 - Asian Branch 388 9th Street Library Aide 31-AUG-13 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Library Aide 20-JUN-15 NO YES Vietnamese LIBRARY 61341 - Asian Branch 388 9th Street Library Aide, PT 29-OCT-11 NO YES Chinese-Cantonese LIBRARY 61341 - Asian Branch 388 9th Street Library Aide, PT 29-OCT-11 NO YES Vietnamese LIBRARY 61341 - Asian Branch 388 9th Street Library Assistant 08-APR-95 NO YES Chinese-Cantonese LIBRARY 61341 - Asian Branch 388 9th Street Library Assistant 28-FEB-15 NO YES LIBRARY 61341 - Asian Branch 388 9th Street Library Assistant, Senior 13-JUN-88 NO YES Chinese-Cantonese LIBRARY 61342 - Bookmobile 1801 Adeline St Library Aide 08-NOV-14 NO YES LIBRARY 61342 - Bookmobile 1801 Adeline St Library Assistant 31-AUG-13 NO YES LIBRARY 61342 - Bookmobile 1801 Adeline St Library Assistant, Senior 26-MAR-05 NO YES Spanish LIBRARY 61343 - Golden Gate Branch 5606 San Pablo Ave Librarian II 30-APR-22 NO YES LIBRARY 61343 - Golden Gate Branch 5606 San Pablo Ave Library Aide, PPT 05-JUN-04 NO YES LIBRARY 61343 - Golden Gate Branch 5606 San Pablo Ave Library Assistant 26-JUL-08 NO YES LIBRARY 61343 - Golden Gate Branch 5606 San Pablo Ave Library Assistant 16-MAY-09 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Librarian I 01-DEC-18 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Librarian I, PPT 23-FEB-19 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Librarian II 27-NOV-10 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Library Aide 23-FEB-19 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Library Aide, PPT 22-NOV-14 NO YES Chinese-Cantonese LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Library Aide, PPT 07-AUG-21 NO YES LIBRARY 61344 - Lakeview Branch 550 - El Embarcadero Library Assistant 09-JAN-10 NO YES Spanish LIBRARY 61345 - Latin American Branch 125 14th Street Librarian II 06-APR-15 NO YES LIBRARY 61345 - Latin American Branch 150 Frank H. Ogawa PlazaLibrarian, Senior 06-JUN-05 NO YES Spanish LIBRARY 61345 - Latin American Branch 125 14th Street Librarian, Senior, PPT 16-DEC-95 NO YES Spanish LIBRARY 61345 - Latin American Branch 125 14th Street Library Aide 03-JUN-17 NO YES LIBRARY 61345 - Latin American Branch 125 14th Street Library Aide, PPT 08-NOV-14 NO YES LIBRARY 61345 - Latin American Branch 125 14th Street Library Assistant 09-JAN-10 NO YES Chinese-Cantonese LIBRARY 61345 - Latin American Branch 125 14th Street Library Assistant, PPT 03-JUN-17 NO YES Spanish LIBRARY 61345 - Latin American Branch 125 14th Street Library Assistant, PT 14-JAN-06 NO YES Spanish LIBRARY 61345 - Latin American Branch 125 14th Street Library Assistant, Senior 25-NOV-91 NO YES Spanish LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Librarian I 17-SEP-22 YES YES LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Librarian II 22-SEP-18 NO YES LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Aide 26-APR-14 NO YES DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Aide, PPT 20-JUN-15 NO YES LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Aide, PT 06-MAR-99 NO YES Spanish LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Aide, PT 03-JUN-17 NO YES LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Assistant 09-NOV-02 NO YES Spanish LIBRARY 61346 - Melrose Branch 4805 Foothill Blvd Library Assistant 01-DEC-18 NO YES LIBRARY 61347 - Piedmont Branch 80 ECHO AVENUE Librarian I 07-AUG-21 NO YES LIBRARY 61347 - Piedmont Branch 160 - 41st Street Library Aide, PPT 09-SEP-06 NO YES LIBRARY 61347 - Piedmont Branch 80 ECHO AVENUE Library Aide, PPT 13-NOV-21 NO YES LIBRARY 61347 - Piedmont Branch 160 - 41st Street Library Aide, PT 03-JUN-17 NO YES LIBRARY 61347 - Piedmont Branch 160 - 41st Street Library Aide, PT 03-JUN-17 NO YES LIBRARY 61347 - Piedmont Branch 125 - 14th St Library Assistant, PPT 17-MAR-03 NO YES LIBRARY 61348 - West Oakland Branch 1687 Mountain Blvd Librarian I 20-JUN-15 NO YES LIBRARY 61348 - West Oakland Branch 1801 Adeline St Librarian I, PPT 08-SEP-18 NO YES LIBRARY 61348 - West Oakland Branch 1801 Adeline St Library Aide 16-OCT-21 NO YES LIBRARY 61348 - West Oakland Branch 1801 Adeline St Library Assistant 11-AUG-07 NO YES LIBRARY 61348 - West Oakland Branch 1801 Adeline St Library Assistant 07-MAR-09 NO YES LIBRARY 61348 - West Oakland Branch 1801 Adeline St Library Assistant, PPT 15-SEP-12 NO YES LIBRARY 61511 - African-American Museum & Library 125 14th Street Archivist 22-JAN-11 NO NO LIBRARY 61511 - African-American Museum & Library 150 Frank H. Ogawa PlazaCurator African Amer Museum Lib, Chief 18-MAY-19 NO NO LIBRARY 61511 - African-American Museum & Library 125 14th Street Librarian II 22-FEB-20 NO YES LIBRARY 61511 - African-American Museum & Library 125 - 14th St Library Aide, PPT 16-OCT-21 NO YES LIBRARY 61511 - African-American Museum & Library 3565 Fruitvale Ave Library Assistant 10-NOV-01 NO YES LIBRARY 61511 - African-American Museum & Library 125 14th Street Library Assistant 23-FEB-19 NO YES LIBRARY 61511 - African-American Museum & Library 150 Frank H. Ogawa PlazaMuseum Project Coordinator 12-OCT-02 NO NO Department Name:

Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN

I. DEPARTMENT CERTIFICATION

Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Dana Riley, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for Oakland Parks, Recreation & Youth Development was submitted on 8/23/2023 .

______________________________ .

Dana Riley, Assistant Director

Department Name:

Fiscal Year: FY2022-2023

II. QUANTITATIVE ASSESSMENT REPORT

Department Name:___Oakland Parks, Recreation & Youth Development_________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name Dana Riley Denise Aaron Denise Aaron
Title Interim Director Administrative Services Manager I Administrative Services Manager I Address 250 FHOP 250 FHOP 250 FHOP
Phone# 510-238-3504 510-238-3504
Email [email protected] [email protected] [email protected]

Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 231.60 New Hires 87
Public Contact Positions (PCP) 212.60 % New PCP Hires 84 100% PCP With Spanish Language Skill 12 % New PCP Hires with SP Skill 5 % PCP With Chinese Language Skill 0 % New PCP Hires with CH Skill 0 %

*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Administration Facilities Rental
Arts, Nature & Science
Sports
Aquatics (Pools & Boating)
Recreation Centers

Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year?  No  Yes – Please describe below

Description:

N/A

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department?  No  Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Lincoln Square Recreation Center SP= 2 CH = 15 SP= 0 CH =0 Arroyo Viejo Recreation Center SP= 1 CH = 0 SP= 0 CH =0 Carmen Flores Recreation Center SP= 4 CH = 1 SP= 0 CH =0 Manzanita Recreation Center SP= 2 CH = 1 SP= 1 CH =0 FM Smith Recreation Center SP= 1 CH=3 SP= 0 CH =0 Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking

Department Name:

Fiscal Year: FY2022-2023

Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Youth Flag Football Translation S /C Text
OPRYD fall/Winter 22-23 catalog S /C Text
Titles C Text
Basketball league S /C Text
Community Gardening rules S /C Text
Community Gardening rules K Text
Rotary Nature Center Winter Open House & 2022 winter workshop S /C Text Winter Camp ADA S Text
ADA Accommodation request from S/C Form
Community Adventure Pre-K Playgroups S/C Text
Day camp for teens S/C Text
Town Camp Translation S/C Text
OPRYD Inclusive Services S/C Text
Easter info S/C Text
2323 Spring/Summer catalog S/C Flyer
Youth Camps S/C Flyer
Summer hires 2023 S/C Flyer
Community Garden Renewal S/C/K Form
OPRD Registration K Form
Atheism fields - fixing S Text
Earth day -compost soil S Text
Garden plot S/C Text
EBAYS Flyer Summer 2023 S/C Text
Discovery Summer program 2023 S/C Text

Total # of vital documents reported =

Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? x Yes  No – Please describe below

Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Location Description Telephone Number Status
Administrative Offices/General Information 238-7275 EN/SP/CH Arroyo Viejo Recreation 615-5755 EN/SP
Brookdale Recreation Center 535-5631 EN/SP
Carmen Flores Recreation Center 535-5631 EN/SP
Central Reservations 238-3187 EN/SP
Digital Arts & Culinary Academy 615-5807 EN/SP
East Oakland Sports Center 615-5838 EN/SP
Franklin Recreation Center 238-7741 EN/CH
Fremont Pool 535-5614 EN/SP
Ira Jinkins Recreation Center 615-5959 EN/SP
Lincoln Square Recreation Center 238-7738 EN/CH
Manzanita Recreation Center 535-5625 EN/SP
Department Name:

Fiscal Year: FY2022-2023

Rainbow Recreation Center 615-5751 EN/SP
San Antonio Recreation Center 535-5608 EN/SP
Tassafaronga Recreation Center 615-5764 EN/SP
Location Description Telephone Number Status
Administrative Offices/General Information 238-7275 EN/SP/CH Arroyo Viejo Recreation 615-5755 EN/SP
Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % Administrative Offices 250 Frank H. Ogawa Plaza, 3330 94612 238-7275 N/A 2 N/A 0 N/A Lake Merritt Boating Center 568 Bellevue Avenue 94610 238-2196 5.75 0.5 17% 1.41 15% DeFremery Pool 1651 Adeline Street 94607 238-7739 10.48 1.31 0 1.31 0 Dimond (Lions) Pool 3860 Hanly Road 94602 482-7831 7.53 5.7 53% 0 0% Fremont Pool 4550 Foothill Boulevard 94601 535-5614 2.59 1 39% 0 0% East Oakland Sports Center
(Aquatics) 6161 Edes Avenue 94605 615-5755 17.75 2 11% 0 0% Temescal Pool & Live Oak 371 45th Street 94609 597-5013 4.41 0 0% 1 23% Cultural Arts:

Malonga Casquelourd Center for the
Arts 1428 Alice Street 94612 535-5625 4.75 0 0% 0 0%
Rainbow Teen Center 5818 International Blv 94621 615-5807 5.95 2 34% 0 0% Studio Once Art Center 365 45th Street 94609 597-5027 6.69 3 45% 1 15% Citywide Arts (Citywide Program) 365 45th Street 94609 597-5027 6.54 1 15% 0 0% Recreation Centers:

Allendale 3711 Suter Street 94619 535-5635 4.01 0 0% 0 0% Arroyo Viejo 7701 Krause Avenue 94603 615-5838 1.78 1 56% 0 0% Brookdale 2535 High Street 94601 535-5632 0.4 0 0% 0 0% Bushrod 560 59th Street 94609 597-5031 5.95 2 34% 0 0% Carmen Flores 1637 Fruitvale Avenue 94601 535-5631 7.23 6 83% 1 14% DeFremery 1651 Adeline Street 94607 238-7739 6.23 1 16% 1 16% Dimond 3860 Hanly Road 94602 482-7831 7.33 1 14% 0 0% FM Smith 1969 Park Boulevard 94606 238-7742 2.69 1 37% 4 139% Franklin 1010 East 15th Street 94606 238-7741 5.25 1 19% 3 57% Golden Gate 1075 62nd Street 94608 567-5032 3.43 1 29% 0 0% Ira Jinkins 9175 Edes Avenue 94603 615-5959 5.65 5 88% 0 0% Lincoln Square 250 10th Street 94607 238-7738 4.76 1 21% 5 105% Manzanita 2701 22nd Avenue 94606 535-5625 4.45 2 45% 1 22% Montclair 6300 Moraga Avenue 94611 482-7812 6.22 0 0% 0 0% Mosswood 365 45th Street 94609 597-5027 4.07 1 25% 0 0% Rainbow 5800 International Boulevard 94621 615-5751 4.95 0 0% 0 0% Redwood Heights 3883 Aliso Avenue 94619 428-7827 10.81 0 0% 0 0% Tassafaronga 975 85th Avenue 94621 615-5764 2.75 1 36% 0 0% Willie Keyes (Poplar) 3131 Union Street 94608 597-5042 4.25 0 0% 1 24% Sports (City Wide)
City Wide Youth Sports 250 Frank H. Ogawa Plaza #3330 94612 238-3491 13.65 0 0% 0 0% Youth & Adult Sports 250 Frank H. Ogawa Plaza, #3330 94612 238-3494 5.89 0 0% 0 0% Davie Tennis Stadium 198 Oak Road 94610 444-5663 5.15 2 0 0% Girls’ Sports 250 Frank H. Ogawa Plaza, #3330 94612 238-3494 2.05 0 0% 0 0% Area One Special Sport 11450 Golf Links 94605 351-0391 1.78 1 56% 1 56% Other:

ADA Inclusion Programs 666 Bellevue Avenue 94610 238-2197 1.78 1 56% 1 56% Central Reservations 250 Frank H. Ogawa Plaza, #3330 94612 238-3187 12.35 4 32 0 0% Community Gardens 666 Bellevue Avenue 94610 238-2197 N/A N/A N/A N/A N/A Discovery Center East 2521 High Street 94601 535-5657 N/A N/A N/A N/A N/A Department Name:

Fiscal Year: FY2022-2023

Discovery Center West 935 Union Street 94607 238-7127 N/A N/A N/A N/A N/A Dunsmuir Hellman Historic Estate 2960 Peralta Oaks Court 94605 615-5555 3 1 33% 0 0% East Oakland Sports Center 6161 Edes Avenue 94605 615-5755 17.75 2 11% 0 0%

Rotary Nature Center 600 Bellevue Avenue 94610 238-3739 4 0 0% 4 0% Area I & II Rec Center Supervision 250 Frank H. Ogawa Plaza, #3330 94612 238-3187 4.75 4 84% 0 0% Department Name: Oakland Parks, Recreation & Youth Development Fiscal Year: FY2022-2023

III. QUALITATIVE ASSESSMENT REPORT

A. Bilingual Public Contact Positions Assessment

Department Name:

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP

FTE PCP GOAL
ACTUAL
STAFF#
GOAL
MET? GOAL
ACTUAL
STAFF #
GOAL
MET?
231.60 212.60 11% 13 No 5% 0 No
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP)

This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

Language Access is a scheduled weekly topic for Oakland Parks, Recreation and Youth Development (OPRYD) meetings. There is a discussion about language access for signage, new developed material for community members and if the Equal Access Program Division needs to be contacted or if OPRYD staff is supporting programming and outreach.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

OPRYD is committed to staffing City sites with team members who have language capacity.

The weekly NEOGOV job applicant report includes if the applicants have identified speaking other languages other than English.

3. Highlight positive changes, successes, and best practices.

OPRYD has verified that language services flyer and information is available and visible at each site.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

Recreation sites have an Equal Access flyer that shares language phone services and OPRYD site meet weekly to respond timely to language access request. In addition, OPRYD has assigned staff to support the Race & Equity forward movement and another team member to work on inclusion and ADA compliance.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking

Department Name: Oakland Parks, Recreation & Youth Development Fiscal Year: FY2022-2023

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

Facility Name Address Zip Code
Administrative Offices 250 Frank H. Ogawa
Plaza, 3330 94612
Allendale 3711 Suter Street 94619
Arroyo Viejo 7701 Krause Avenue 94603
Brookdale 2535 High Street 94601
Bushrod 560 59th Street 94609
Carmen Flores 1637 Fruitvale Avenue 94601
DeFremery 1651 Adeline Street 94607
Dimond 3860 Hanly Road 94602
FM Smith 1969 Park Boulevard 94606
Franklin 1010 East 15th Street 94606
Golden Gate 1075 62nd Street 94608
Ira Jinkins 9175 Edes Avenue 94603
Lincoln Square 250 10th Street 94607
Manzanita 2701 22nd Avenue 94606
Montclair 6300 Moraga Avenue 94611
Mosswood 365 45th Street 94609
Rainbow 5800 International
Boulevard 94621
Redwood Heights 3883 Aliso Avenue 94619
Sheffield Village 247 Marlow Drive 94605
Tassafaronga 975 85th Avenue 94621
Willie Keyes (Poplar) 3131 Union Street 94608

Department Name: Oakland Parks, Recreation & Youth Development Fiscal Year: FY2022-2023

3. Describe other materials the Department has provided in multiple languages? We continue to translate vital and non-vital information to better serve the LES population.

Fiscal Year 22-23 Documents List
Document Name SP CH
Town Camp Survey Y Y
OPR Book Giveaway Y Y
Youth Basketball League Y Y
Fall Program Survey Y Y
Town Afterschool 2021 Y Y
Lifeguard Certification Courses Y Y
Town Fall Flyer Y Y
OPR Trifold Summer Services Y Y
ADA Inclusion Statemen Y Y
CAPP Flyer Translation Y Y
OPR Town Camp Y Y
Future T-Ball Pop-Up Game Y Y
Girl Sport Y Y
Town Afterschool 2022 Y Y
Spring & Summer Catalog Y Y
2022 Inclusion Intake Form Y Y
Summer Hire-Paragraph Y Y
OPRYD RET Survey Y Y
OPRYD Youth Programming Survey Y Y

C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

OPRYD provides a total of 15 multilingual telephone messages in the threshold languages.

Multilingual Telephone Recordings
Location Description
Telephone
Number Status
Administrative Offices/General
Information 238-7275 EN/SP/CH
Arroyo Viejo Recreation 615-5755 EN/SP
Brookdale Recreation Center 535-5631 EN/SP
Carmen Flores Recreation Center 535-5631 EN/SP
Central Reservations 238-3187 EN/SP
Digital Arts & Culinary Academy 615-5807 EN/SP
East Oakland Sports Center 615-5838 EN/SP
Franklin Recreation Center 238-7741 EN/CH
Fremont Pool 535-5614 EN/SP
Ira Jinkins Recreation Center 615-5959 EN/SP
Lincoln Square Recreation Center 238-7738 EN/CH
Manzanita Recreation Center 535-5625 EN/SP
Rainbow Recreation Center 615-5751 EN/SP
San Antonio Recreation Center 535-5608 EN/SP
Tassafaronga Recreation Center 615-5764 EN/SP
Department Name: Oakland Parks, Recreation & Youth Development Fiscal Year: FY2022-2023

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

We publicize the availability of bilingual services at recreation centers and facilities in public gatherings, lobbies, and front counters.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

The OPRYD Dept. has no complaints this reporting period.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

OPRYD plans to issue a department survey to all permanent employees to gather feedback on the way to improve the summer hiring program and to make the programs and services more accessible to the public. Language access, inclusion and public access will be included in the survey topics and the meeting debrief hosted in September 2023 will allow for continued discussion on how to better serve the Oakland community and for the hires to represent the population we serve.

Monthly email reminders will go out Department wide to remind team member of language services available to the community and to verify that information is posted and accessible at all sites. Monthly, Center Directors will be reminded that flyers and information for the public will need to be printed or disseminated in English, Spanish and Chinese.

OAKLAND PARKS AND RECREATION JUNE 2023
DEPARTMENT ORGANIZATION ADDRESS_LINE_1 JOB_CLASS HIRE_DATE NEW FY HIREPCP_POSITIONPCP_LANG_1 BILINGUAL OPR&YD 501110 - Directors Unit 250 FRANK H. OGAWA PLAZA Capital Imp Proj Coord, Asst 26-AUG-17 NO NO OPR&YD 501110 - Directors Unit 250 FRANK H. OGAWA PLAZA Director of Parks & Recreation 02-JUL-01 NO YES OPR&YD 501110 - Directors Unit 1 Frank Ogawa Plaza Executive Assistant to the Director 02-APR-22 NO NO OPR&YD 501120 - OPR Administrative Services 250 FRANK H. OGAWA PLAZA Office Assistant II 28-MAY-22 NO NO OPR&YD 501120 - OPR Administrative Services 250 FRANK H. OGAWA PLAZA Office Manager 21-MAR-88 NO NO OPR&YD 501210 - Budget and Fiscal 250 FRANK H. OGAWA PLAZA Administrative Services Manager II 07-DEC-02 NO NO OPR&YD 501210 - Budget and Fiscal 250 FRANK H. OGAWA PLAZA Recreation Attendant II, PT 09-JUL-08 NO YES OPR&YD 501210 - Budget and Fiscal 250 FRANK H. OGAWA PLAZA Temp Contract Svcs Employee, PT 10-DEC-22 YES NO Tagalog OPR&YD 501220 - Accounting Unit 250 FRANK H. OGAWA PLAZA Accountant III 10-JUL-21 NO NO OPR&YD 501220 - Accounting Unit 250 FRANK H. OGAWA PLAZA Administrative Analyst II 31-DEC-05 NO NO OPR&YD 501230 - OPR Personnel Unit 250 FRANK H. OGAWA PLAZA Payroll Personnel Clerk II 05-MAY-07 NO NO OPR&YD 501230 - OPR Personnel Unit 250 FRANK H. OGAWA PLAZA Payroll Personnel Clerk III 13-AUG-07 NO NO OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Facility Security Assistant 04-SEP-10 NO NO OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Facility Security Assistant 31-JAN-15 NO NO OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 19-OCT-19 NO NO OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Public Service Representative 29-SEP-97 NO YES Spanish Spanish OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Public Service Representative 08-JUN-13 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Public Service Representative 12-NOV-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 09-JUL-11 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 22-SEP-18 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 01-JUN-19 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 16-OCT-21 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 16-OCT-21 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 27-NOV-21 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 09-JUL-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 09-JUL-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 06-AUG-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 01-OCT-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 29-OCT-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 26-NOV-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 26-NOV-22 YES YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 10-DEC-22 YES YES OPR&YD 501240 - Central Reservations 250 Frank H. Ogawa Plaza Recreation Attendant II, PT 12-JUN-10 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Attendant II, PT 23-SEP-17 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 21-JUL-12 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 13-JUN-09 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 04-SEP-10 NO YES OPR&YD 501240 - Central Reservations 250 FRANK H. OGAWA PLAZA Special Events Coordinator 29-SEP-97 NO YES OPR&YD 501250 - Special Programs 3612 Webster Street Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 501250 - Special Programs 3612 Webster Street Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 501250 - Special Programs 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUN-16 NO YES OPR&YD 501250 - Special Programs 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 501250 - Special Programs 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 25-JUN-22 NO YES OPR&YD 501250 - Special Programs 3612 Webster Street Recreation Leader II, PT 20-MAY-17 NO YES OPR&YD 501250 - Special Programs 3612 Webster Street Recreation Program Director 06-JUN-16 NO YES OPR&YD 501250 - Special Programs 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 23-JUN-12 NO YES OPR&YD 501250 - Special Programs 3612 Webster Street Recreation Specialist II, PT 20-MAY-17 NO YES OPR&YD 501270 - Dunsmuir Hellman Estate 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Attendant I, PT 21-OCT-17 NO YES OPR&YD 501270 - Dunsmuir Hellman Estate 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 07-JUL-01 NO YES OPR&YD 501270 - Dunsmuir Hellman Estate 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 07-JUN-14 NO YES OPR&YD 502110 - Area One Administration 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Supervisor 28-JUL-07 NO YES OPR&YD 502230 - Area 1 Rec Center Supervision 1 Frank Ogawa Plaza Recreation Supervisor 03-JUN-95 NO YES Spanish OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-11 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 06-JUN-15 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 06-JUN-16 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 04-MAY-19 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502231 - Bushrod Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Center Director 08-JUN-02 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Leader I, PT 26-JUN-10 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Leader I, PT 24-DEC-11 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502231 - Bushrod Recreation Center 666 Bellvue Ave Recreation Leader I, PT 29-OCT-22 YES YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502232 - Defremery Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 02-JUN-18 NO YES OPR&YD 502232 - Defremery Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Center Director 21-JUN-14 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader I, PT 24-SEP-16 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader I, PT 29-JUN-19 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader I, PT 25-JUN-22 NO YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 502232 - Defremery Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 19-MAY-07 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Aide, PT 17-SEP-22 YES YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Attendant I, PT 11-JUN-22 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Center Director 31-OCT-05 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader I, PT 14-JUN-08 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 16-JUN-18 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 07-MAR-20 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader I, PT 07-MAR-20 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 502233 - Golden Gate Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 27-MAY-08 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader II, PT 21-MAY-07 NO YES OPR&YD 502233 - Golden Gate Recreation Center666 Bellvue Ave Recreation Leader II, PT 11-JUN-11 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 04-MAY-19 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 21-JAN-23 YES YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 21-JAN-23 YES YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Aide, PT 21-JAN-23 YES YES OPR&YD 502234 - Lincoln Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Center Director 01-APR-00 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 22-JUN-02 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 08-MAY-04 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 04-JUN-16 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 24-SEP-16 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 09-FEB-19 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 29-JUN-19 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUL-19 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 19-FEB-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 29-JUN-96 NO YES OPR&YD 502234 - Lincoln Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 31-DEC-94 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Leader II, PT 22-NOV-03 NO YES OPR&YD 502234 - Lincoln Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 11-JUN-11 NO YES OPR&YD 502234 - Lincoln Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 14-MAY-22 NO YES OPR&YD 502234 - Lincoln Recreation Center 666 Bellvue Ave Recreation Specialist II, PPT 08-JUN-91 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Aide, PT 17-SEP-22 YES YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Center Director 26-JAN-19 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Leader I, PT 30-MAY-09 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Leader I, PT 22-JUN-13 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUL-13 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Leader I, PT 06-JUL-13 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-MAY-17 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 30-JUN-18 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 23-JUL-22 YES YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-AUG-22 YES YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-SEP-22 YES YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-SEP-22 YES YES OPR&YD 502235 - Montclair Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 12-JUN-10 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Leader II, PT 06-OCT-07 NO YES OPR&YD 502235 - Montclair Recreation Center 666 Bellvue Ave Recreation Leader II, PT 06-JUN-15 NO YES OPR&YD 502236 - Mosswood Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502236 - Mosswood Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502236 - Mosswood Recreation Center 3612 Webster Street Recreation Center Director 08-JUN-13 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 26-JUN-21 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 26-JUN-21 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 05-MAR-22 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 11-JUN-22 NO YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 502236 - Mosswood Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 17-JUN-17 NO YES OPR&YD 502236 - Mosswood Recreation Center 3612 Webster Street Recreation Leader II, PT 03-AUG-13 NO YES OPR&YD 502236 - Mosswood Recreation Center 3612 Webster Street Recreation Specialist I, PT 14-MAY-22 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Attendant I, PT 27-JUN-20 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Attendant I, PT 12-JUN-21 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader I, PT 17-DEC-94 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader I, PT 30-JUN-18 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader I, PT 26-JUN-21 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader I, PT 25-JUN-22 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 13-JAN-90 NO YES OPR&YD 502237 - Poplar Recreation Center 666 Bellvue Ave Recreation Leader II, PT 05-JUL-14 NO YES OPR&YD 502240 - Lakeside Park Operations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 20-JUL-13 NO YES OPR&YD 502240 - Lakeside Park Operations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 02-AUG-14 NO YES OPR&YD 502240 - Lakeside Park Operations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 02-JUL-16 NO YES OPR&YD 502240 - Lakeside Park Operations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 09-SEP-17 NO YES OPR&YD 502240 - Lakeside Park Operations 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 29-OCT-22 YES YES OPR&YD 502240 - Lakeside Park Operations 666 Bellvue Ave Recreation Leader I, PT 07-OCT-17 NO YES OPR&YD 502240 - Lakeside Park Operations 666 Bellvue Ave Recreation Specialist I, PT 15-JUL-17 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Aide, PT 20-MAY-17 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 19-MAY-18 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 01-JUN-19 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Attendant I, PT 20-APR-19 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Leader I, PT 22-JUN-13 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 18-JUN-16 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Leader I, PT 19-MAY-18 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 01-JUN-19 NO YES OPR&YD 502260 - Rotary Nature Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 20-JUN-15 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Leader II, PT 06-JUN-16 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Leader II, PT 12-NOV-22 YES YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Program Director 07-JUN-08 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Specialist I, PT 04-MAY-19 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Specialist I, PT 12-NOV-22 YES YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Specialist I, PT 12-NOV-22 YES YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Specialist II, PT 01-JUN-19 NO YES OPR&YD 502260 - Rotary Nature Center 666 Bellvue Ave Recreation Specialist II, PT 25-JUN-22 NO YES OPR&YD 502310 - Aquatics Supervision 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Supervisor 02-DEC-19 NO YES OPR&YD 502311 - Live Oak Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 04-JUL-15 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 07-JUN-08 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 29-MAY-10 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 11-JUN-11 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 03-AUG-13 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 17-AUG-13 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 20-JUN-15 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 07-MAY-16 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Lifeguard, PT 04-JUN-16 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 20-MAY-17 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 15-JUL-17 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 21-APR-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 05-MAY-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 19-MAY-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 30-JUN-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 14-JUL-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 08-SEP-18 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 30-OCT-21 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 27-NOV-21 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 02-APR-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 14-MAY-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 11-JUN-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 11-JUN-22 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 25-JUN-22 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Pool Manager, PT 29-MAY-10 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502312 - Dimond Aquatics 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 11-JUN-22 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Water Safety Instructor, PT 24-JUN-00 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Water Safety Instructor, PT 10-MAY-03 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Water Safety Instructor, PT 30-MAY-09 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Water Safety Instructor, PT 17-AUG-13 NO YES OPR&YD 502312 - Dimond Aquatics 666 Bellvue Ave Water Safety Instructor, PT 10-JUL-21 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 07-JUN-08 NO YES Spanish OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Lifeguard, PT 07-JUL-12 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Lifeguard, PT 08-JUN-13 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 30-AUG-14 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 07-MAY-16 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Lifeguard, PT 18-JUN-16 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Lifeguard, PT 16-JUL-16 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 20-MAY-17 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 03-JUN-17 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 29-JUL-17 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 29-JUL-17 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 22-JAN-22 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 25-JUN-22 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 25-JUN-22 NO YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 09-JUL-22 YES YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 09-JUL-22 YES YES OPR&YD 502313 - Defremery Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 18-FEB-23 YES YES OPR&YD 502313 - Defremery Aquatics 568 Bellevue Ave Pool Manager, PT 07-JUN-08 NO YES Spanish OPR&YD 502313 - Defremery Aquatics 568 Bellevue Ave Pool Manager, PT 03-DEC-16 NO YES OPR&YD 502313 - Defremery Aquatics 568 Bellevue Ave Pool Manager, PT 20-MAY-17 NO YES OPR&YD 502313 - Defremery Aquatics 568 Bellevue Ave Pool Manager, PT 28-MAY-22 NO YES OPR&YD 502313 - Defremery Aquatics 568 Bellevue Ave Pool Manager, PT 25-JUN-22 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Attendant I, PT 30-MAY-09 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Attendant I, PT 19-MAY-18 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Attendant I, PT 25-JUN-22 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Specialist I, PT 09-JUN-12 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Recreation Specialist I, PT 03-DEC-16 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Water Safety Instructor, PT 21-MAY-05 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Water Safety Instructor, PT 07-JUN-08 NO YES Spanish OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Water Safety Instructor, PT 20-MAY-17 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Water Safety Instructor, PT 19-MAY-18 NO YES OPR&YD 502313 - Defremery Aquatics 666 Bellvue Ave Water Safety Instructor, PT 22-JAN-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 11-JUN-11 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 23-JUL-11 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 03-MAR-12 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 29-AUG-15 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 13-AUG-16 NO YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Lifeguard, PT 27-AUG-16 NO YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Lifeguard, PT 08-APR-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 03-JUN-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 03-JUN-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 01-JUL-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 26-AUG-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 26-AUG-17 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 05-MAY-18 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 02-JUN-18 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 04-MAY-19 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 29-MAY-21 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 27-NOV-21 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 02-APR-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 11-JUN-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 11-JUN-22 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 03-SEP-22 YES YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 12-NOV-22 YES YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 04-FEB-23 YES YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Lifeguard, PT 18-FEB-23 YES YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Pool Manager, PT 21-MAY-05 NO YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Pool Manager, PT 20-MAY-06 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Pool Manager, PT 19-MAY-07 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Pool Manager, PT 11-JUN-11 NO YES OPR&YD 502314 - Temescal Aquatics 250 FRANK H. OGAWA PLAZA Pool Manager, PT 04-JUL-15 NO YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Recreation Attendant I, PT 25-JUN-22 NO YES OPR&YD 502314 - Temescal Aquatics 666 Bellvue Ave Recreation Attendant I, PT 25-JUN-22 NO YES OPR&YD 502314 - Temescal Aquatics 568 Bellevue Ave Water Safety Instructor, PT 23-JUL-11 NO YES OPR&YD 502314 - Temescal Aquatics 568 Bellevue Ave Water Safety Instructor, PT 04-JUL-15 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 07-JUN-08 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 28-MAY-11 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 08-JUN-13 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 05-JUL-14 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 23-APR-16 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 02-JUL-16 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 13-AUG-16 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 27-AUG-16 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 17-JUN-17 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 18-NOV-17 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 30-JUN-18 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 14-JUL-18 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 14-MAY-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 25-JUN-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 23-JUL-22 YES YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Lifeguard, PT 18-FEB-23 YES YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Pool Manager, PT 08-JUN-13 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Pool Manager, PT 01-AUG-15 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Pool Manager, PT 29-AUG-15 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Recreation Attendant I, PT 14-MAY-22 NO YES OPR&YD 502315 - Fremont Aquatics 666 Bellvue Ave Recreation Attendant I, PT 25-JUN-22 NO YES OPR&YD 502315 - Fremont Aquatics 568 Bellevue Ave Water Safety Instructor, PT 27-MAY-00 NO YES OPR&YD 502315 - Fremont Aquatics 568 Bellevue Ave Water Safety Instructor, PT 17-JUN-17 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Exempt Limited Duration Employee 05-FEB-22 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Leader I, PT 01-MAR-17 NO YES OPR&YD 502320 - Tennis 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-MAY-17 NO YES OPR&YD 502320 - Tennis 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 502320 - Tennis 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 10-JUL-21 NO YES OPR&YD 502320 - Tennis 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 502320 - Tennis 666 Bellvue Ave Recreation Specialist III, PT 07-MAR-16 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 26-JUN-10 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 20-MAY-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 16-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Attendant I, PT 23-JUL-11 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Attendant I, PT 16-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Center Director 03-JUN-17 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Center Director 30-DEC-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 01-JUN-89 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 08-NOV-03 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 21-JUN-14 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 15-JUL-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 15-JUL-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 30-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 20-MAY-17 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Leader II, PT 03-MAR-01 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Leader II, PT 06-NOV-04 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Leader II, PT 23-JUN-12 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 28-OCT-00 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Recreation Supervisor 19-JUN-93 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 01-JUN-89 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 01-JAN-94 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 17-DEC-94 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 28-OCT-00 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 03-MAR-01 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 08-NOV-03 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 06-NOV-04 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 20-MAY-06 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 26-JAN-08 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 21-FEB-09 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 21-FEB-09 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 27-JUN-09 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 26-JUN-10 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 14-MAY-11 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 25-JUN-11 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 23-JUL-11 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 24-DEC-11 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 09-JUN-12 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 23-JUN-12 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 21-JUL-12 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 06-JUL-13 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 17-AUG-13 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 21-JUN-14 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 21-JUN-14 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 05-JUL-14 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 21-MAY-16 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 04-JUN-16 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 02-JUL-16 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 30-JUL-16 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 20-MAY-17 NO YES OPR&YD 502330 - City-Wide Sports 666 Bellvue Ave Sports Official, PT 03-JUN-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 17-JUN-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 17-JUN-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 15-JUL-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 21-OCT-17 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 02-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 30-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 30-JUN-18 NO YES OPR&YD 502330 - City-Wide Sports 250 FRANK H. OGAWA PLAZA Sports Official, PT 15-JUN-19 NO YES OPR&YD 502331 - Girls Sports 250 Frank H. Ogawa Plaza Recreation Leader I, PT 08-MAR-08 NO YES OPR&YD 502331 - Girls Sports 250 Frank H. Ogawa Plaza Recreation Leader I, PT 23-JUN-12 NO YES OPR&YD 502331 - Girls Sports 250 Frank H. Ogawa Plaza Recreation Program Director 22-AUG-09 NO YES OPR&YD 502331 - Girls Sports 250 Frank H. Ogawa Plaza Sports Official, PT 04-MAY-19 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 22-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 29-AUG-15 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 04-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 15-JUL-17 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 02-JUN-18 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 21-MAR-20 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 24-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 24-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 24-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 07-AUG-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 02-OCT-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 02-OCT-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 16-OCT-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 27-NOV-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 27-NOV-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 28-MAY-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 11-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Lifeguard, PT 25-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Pool Manager, PT 22-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Pool Manager, PT 04-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Pool Manager, PT 11-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Aide, PT 06-APR-19 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Aide, PT 20-APR-19 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Aide, PT 10-JUL-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 17-MAR-12 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 12-MAY-12 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 06-JUN-15 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 04-JUL-15 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 04-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 02-JUN-18 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 27-JUN-20 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 27-JUN-20 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 07-AUG-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 08-JAN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 14-MAY-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 11-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 25-JUN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 09-JUL-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 09-JUL-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 15-OCT-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 12-NOV-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 12-NOV-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Attendant I, PT 12-NOV-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation General Supervisor 13-APR-09 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 30-JUN-18 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 06-APR-19 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 08-JAN-22 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader II, PPT 23-OCT-75 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader II, PT 31-JAN-04 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Leader II, PT 19-MAY-18 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Program Director 31-MAY-97 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Program Director 06-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 17-MAR-12 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 21-JUN-14 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 04-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 27-JUN-20 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 27-JUN-20 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 07-AUG-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist I, PT 03-SEP-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 12-JUN-10 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 08-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 21-JUN-14 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 09-MAY-15 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 21-MAY-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 04-JUN-16 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 29-MAY-21 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Recreation Specialist II, PT 09-JUL-22 YES YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Water Safety Instructor, PT 05-MAY-07 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Water Safety Instructor, PT 22-JUN-13 NO YES OPR&YD 502332 - East Oakland Sports Center 7101 Edgewater Dr. Water Safety Instructor, PT 21-MAR-20 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Aide, PT 16-JUL-16 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Attendant I, PT 11-JUN-11 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Attendant I, PT 02-JUL-16 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Leader I, PT 04-JUN-05 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Leader I, PT 30-MAY-09 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Leader I, PT 22-JUN-13 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Leader I, PT 27-JUL-19 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Recreation Leader I, PT 22-JAN-22 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 12-JUN-21 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 11-JUN-22 NO YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 09-JUL-22 YES YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 09-JUL-22 YES YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 06-AUG-22 YES YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Sports Official, PT 06-AUG-22 YES YES OPR&YD 502340 - Youth & Adult Sports 666 Bellvue Ave Youth Sports Program Coordinator 17-MAY-85 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 08-APR-17 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 04-MAY-19 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Attendant I, PT 05-APR-08 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Attendant I, PT 05-JUL-14 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Attendant I, PT 14-MAR-15 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Attendant I, PT 06-APR-19 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Attendant I, PT 05-OCT-19 NO YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Attendant I, PT 12-NOV-22 YES YES OPR&YD 502350 - Boating 568 Bellevue Ave Recreation Attendant II, PPT 23-MAY-15 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Leader I, PT 30-MAY-09 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Leader I, PT 07-JUN-14 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUN-15 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUN-16 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-MAY-17 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 01-JUN-19 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 01-JUN-19 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 13-JUN-20 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 12-JUN-21 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 27-NOV-21 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Leader II, PT 06-MAY-17 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Program Director 17-JUN-17 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Specialist I, PT 01-SEP-01 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Specialist I, PT 04-JUN-05 NO YES OPR&YD 502350 - Boating 666 Bellvue Ave Recreation Specialist I, PT 29-AUG-15 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 17-JUN-17 NO YES OPR&YD 502350 - Boating 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 14-AUG-17 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 04-MAY-19 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 23-JUL-22 YES YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Aide, PT 23-JUL-22 YES YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 07-JUL-12 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 19-MAY-18 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 12-JUN-21 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 16-OCT-21 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Program Director 04-MAR-00 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Specialist I, PT 02-JUL-16 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Specialist I, PT 04-MAY-19 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Specialist I, PT 14-MAY-22 NO YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Specialist II, PT 09-JUL-22 YES YES OPR&YD 502370 - Area One Special Sports Programs666 Bellvue Ave Recreation Specialist II, PT 03-SEP-22 YES YES OPR&YD 503230 - Area Two Rec Center Supervision1 Frank Ogawa Plaza Recreation General Supervisor 09-MAR-19 NO YES OPR&YD 503230 - Area Two Rec Center Supervision1 Frank Ogawa Plaza Recreation Program Director 08-JUN-13 NO YES OPR&YD 503230 - Area Two Rec Center Supervision1 Frank Ogawa Plaza Recreation Supervisor 12-JAN-08 NO YES Spanish OPR&YD 503231 - Allendale Recreation Center 250 Frank H. Ogawa Plaza Recreation Aide, PT 17-SEP-22 YES YES OPR&YD 503231 - Allendale Recreation Center 666 Bellvue Ave Recreation Center Director 08-JUN-13 NO YES OPR&YD 503231 - Allendale Recreation Center 3711 SUTTER STREET Recreation Leader I, PT 05-JUL-14 NO YES OPR&YD 503231 - Allendale Recreation Center 3711 SUTTER STREET Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 503231 - Allendale Recreation Center 3711 SUTTER STREET Recreation Leader I, PT 13-JUN-20 NO YES OPR&YD 503231 - Allendale Recreation Center 3711 SUTTER STREET Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 503231 - Allendale Recreation Center 666 Bellvue Ave Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 503231 - Allendale Recreation Center 666 Bellvue Ave Recreation Leader II, PT 14-MAY-11 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 503232 - Dimond Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 503232 - Dimond Recreation Center 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503232 - Dimond Recreation Center 666 Bellvue Ave Recreation Center Director 30-SEP-00 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUN-15 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 22-JAN-22 NO YES OPR&YD 503232 - Dimond Recreation Center 666 Bellvue Ave Recreation Leader I, PT 19-FEB-22 NO YES OPR&YD 503232 - Dimond Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 22-JUN-13 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 02-JUL-16 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 16-JUN-18 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 503233 - Franklin Recreation Center 666 Bellvue Ave Recreation Attendant I, PT 04-JUN-16 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Center Director 31-MAR-07 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 30-MAY-09 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 11-JUN-11 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 11-JUN-11 NO YES OPR&YD 503233 - Franklin Recreation Center 666 Bellvue Ave Recreation Leader I, PT 04-JUN-16 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-JUN-16 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 503233 - Franklin Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 503233 - Franklin Recreation Center 666 Bellvue Ave Recreation Leader II, PT 07-JUN-08 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 17-JUN-17 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Center Director 01-SEP-01 NO YES Spanish OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Leader I, PT 04-JUN-16 NO YES OPR&YD 503235 - Manzanita Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 503235 - Manzanita Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-JUN-19 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Leader I, PT 11-JUL-20 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Leader II, PT 03-JUN-17 NO YES OPR&YD 503235 - Manzanita Recreation Center 666 Bellvue Ave Recreation Specialist I, PT 03-JUN-06 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Aide, PT 28-MAY-22 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Center Director 15-JAN-94 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Leader I, PT 07-AUG-99 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 06-JUN-16 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-MAY-17 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 02-JUN-18 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 15-JUN-19 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 13-JUN-20 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 13-JUN-20 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-SEP-22 YES YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 15-OCT-22 YES YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Leader II, PT 25-MAY-02 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Leader II, PT 15-DEC-07 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Leader II, PT 20-MAY-17 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Specialist I, PT 13-JUN-98 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Specialist II, PT 12-JUN-10 NO YES OPR&YD 503236 - Redwood Heights Recreation Center250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 20-MAY-17 NO YES OPR&YD 503236 - Redwood Heights Recreation Center666 Bellvue Ave Recreation Specialist III, PT 19-JUL-03 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 07-JUN-14 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 30-JUN-18 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 21-JAN-23 YES YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Aide, PT 21-JAN-23 YES YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Attendant I, PT 19-MAY-18 NO YES OPR&YD 503237 - FM Smith Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Center Director 27-MAY-00 NO YES OPR&YD 503237 - FM Smith Recreation Center 666 Bellvue Ave Recreation Leader I, PT 19-MAY-18 NO YES OPR&YD 503237 - FM Smith Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader II, PPT 08-MAY-04 NO YES OPR&YD 503238 - San Antonio Recreation Center666 Bellvue Ave Recreation Center Director 09-JUN-12 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 22-JUN-13 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 30-JUN-18 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 28-MAY-22 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Aide, PT 03-SEP-22 YES YES OPR&YD 503239 - Carmen Flores Recreation Center250 FRANK H. OGAWA PLAZA Recreation Center Director 12-JUN-10 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Leader I, PT 08-JUN-13 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Leader I, PT 20-JUL-13 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Leader I, PT 06-JUN-16 NO YES OPR&YD 503239 - Carmen Flores Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 29-MAY-21 NO YES OPR&YD 503239 - Carmen Flores Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 25-JUN-22 NO YES OPR&YD 503239 - Carmen Flores Recreation Center250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 09-JUL-22 YES YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Leader II, PT 09-JUN-12 NO YES OPR&YD 503239 - Carmen Flores Recreation Center666 Bellvue Ave Recreation Specialist I, PT 16-JUL-05 NO YES OPR&YD 504320 - Malonga Casquelourd Center 250 FRANK H. OGAWA PLAZA Public Service Representative 29-SEP-97 NO YES Vietnamese OPR&YD 504320 - Malonga Casquelourd Center 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 29-MAY-21 NO YES OPR&YD 504320 - Malonga Casquelourd Center 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PPT 29-NOV-97 NO YES OPR&YD 504320 - Malonga Casquelourd Center 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 09-JUN-12 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 30-MAY-09 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Aide, PT 20-JUN-15 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 20-MAY-17 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 01-JUN-19 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-JUN-19 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 29-MAY-21 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 28-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 28-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 26-NOV-22 YES YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 24-DEC-22 YES YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 24-DEC-22 YES YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Aide, PT 04-FEB-23 YES YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Attendant I, PT 07-JUN-14 NO YES OPR&YD 504330 - Studio One 365 45th Street Recreation Attendant I, PT 27-JUN-20 NO YES OPR&YD 504330 - Studio One 365 45th Street Recreation Attendant I, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Center Director 07-JUN-03 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 28-MAR-15 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-JUN-15 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 30-JUL-16 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 20-MAY-17 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 19-MAY-18 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 19-MAY-18 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 16-JUN-18 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 22-JAN-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 11-JUN-22 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Leader II, PPT 20-MAY-17 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Leader II, PT 21-MAY-05 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Leader II, PT 04-MAY-19 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 11-JUN-85 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 08-JAN-00 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 25-SEP-04 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 02-JUN-07 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 30-JUN-08 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 12-JUL-08 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 26-JUN-10 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 08-JUN-13 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 08-JUN-13 NO YES OPR&YD 504330 - Studio One 150 Frank H. Ogawa Plaza Recreation Specialist I, PT 21-JUN-14 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 03-JUN-17 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 06-APR-19 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 20-APR-19 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 27-JUN-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 25-JUL-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 13-NOV-21 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 26-NOV-22 YES YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 16-JUN-84 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 17-MAY-86 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 20-SEP-97 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 09-AUG-08 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 13-JUN-09 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 26-JUN-10 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 14-MAY-11 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 25-JUN-11 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 08-JUN-13 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 16-AUG-14 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 30-AUG-14 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 11-OCT-14 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 04-JUL-15 NO YES OPR&YD 504330 - Studio One 250 Frank H. Ogawa Plaza, 3rrd fl., Suite 3330Recreation Specialist II, PT 15-AUG-15 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 06-JUN-17 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 02-JUN-18 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 02-JUN-18 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 03-OCT-20 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 14-MAY-22 NO YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 03-SEP-22 YES YES OPR&YD 504330 - Studio One 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 03-SEP-22 YES YES OPR&YD 504410 - City-Wide Programs Unit 250 Frank H. Ogawa Plaza Recreation Aide, PT 20-JUN-15 NO YES OPR&YD 504410 - City-Wide Programs Unit 250 FRANK H. OGAWA PLAZA Recreation Specialist II, PT 30-MAY-09 NO YES OPR&YD 504410 - City-Wide Programs Unit 250 FRANK H. OGAWA PLAZA Recreation Specialist III, PT 22-JUN-02 NO YES OPR&YD 504410 - City-Wide Programs Unit 250 FRANK H. OGAWA PLAZA Recreation Specialist III, PT 01-MAY-10 NO YES OPR&YD 504410 - City-Wide Programs Unit 250 FRANK H. OGAWA PLAZA Recreation Specialist III, PT 29-MAY-10 NO YES OPR&YD 504410 - City-Wide Programs Unit 250 FRANK H. OGAWA PLAZA Recreation Supervisor 29-APR-00 NO YES OPR&YD 507510 - OPR Transportation 250 FRANK H. OGAWA PLAZA Van Driver, PT 23-MAY-15 NO YES OPR&YD 507510 - OPR Transportation 250 FRANK H. OGAWA PLAZA Van Driver, PT 16-APR-22 NO YES OPR&YD 507510 - OPR Transportation 250 FRANK H. OGAWA PLAZA Van Driver, PT 01-OCT-22 YES YES OPR&YD 509230 - Area Three Rec Supervision 1 Frank Ogawa Plaza Recreation Leader II, PPT 19-MAY-18 NO YES OPR&YD 509230 - Area Three Rec Supervision 1 Frank Ogawa Plaza Recreation Supervisor 28-JAN-06 NO YES OPR&YD 509231 - Arroyo Recreation Center 666 Bellvue Ave Recreation Center Director 25-FEB-11 NO YES OPR&YD 509231 - Arroyo Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 04-JUL-15 NO YES OPR&YD 509231 - Arroyo Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 05-MAR-22 NO YES OPR&YD 509231 - Arroyo Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 23-JUL-22 YES YES OPR&YD 509231 - Arroyo Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 30-MAY-09 NO YES OPR&YD 509231 - Arroyo Recreation Center 666 Bellvue Ave Recreation Leader II, PT 15-JUN-19 NO YES OPR&YD 509232 - Brookdale Recreation Center 666 Bellvue Ave Recreation Center Director 01-MAY-10 NO YES OPR&YD 509232 - Brookdale Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Leader I, PT 17-FEB-90 NO YES OPR&YD 509232 - Brookdale Recreation Center 666 Bellvue Ave Recreation Leader II, PT 11-OCT-03 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 04-JUN-16 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 17-JUN-17 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 01-JUN-19 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 27-JUN-20 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 11-JUN-22 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 09-JUL-22 YES YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 03-SEP-22 YES YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Aide, PT 03-SEP-22 YES YES OPR&YD 509233 - Ira Jinkins Recreation Center 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 09-JUL-22 YES YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Center Director 06-JUL-13 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 7101 Edgewater Dr - Bldg 4 Recreation Leader I, PT 28-JAN-06 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 7101 Edgewater Dr - Bldg 4 Recreation Leader I, PT 05-FEB-22 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Leader II, PPT 11-JUN-11 NO YES OPR&YD 509233 - Ira Jinkins Recreation Center 666 Bellvue Ave Recreation Specialist I, PT 06-JUN-15 NO YES OPR&YD 509234 - Discovery 666 Bellvue Ave Recreation Aide, PT 15-OCT-22 YES YES OPR&YD 509234 - Discovery 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 20-JUN-15 NO YES OPR&YD 509234 - Discovery 666 Bellvue Ave Recreation Specialist II, PPT 15-APR-00 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 17-JUN-17 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 13-JUN-20 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 12-JUN-21 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 26-JUN-21 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 10-JUL-21 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Aide, PT 11-DEC-21 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Attendant I, PT 03-JUN-17 NO YES OPR&YD 509235 - Rainbow 7101 Edgewater Dr - Bldg 4 Recreation Center Director 26-JUN-10 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 02-JUL-16 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 03-JUN-17 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 04-MAY-19 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 27-JUL-19 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader I, PT 07-JAN-23 YES YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Leader II, PPT 21-NOV-15 NO YES OPR&YD 509235 - Rainbow 666 Bellvue Ave Recreation Specialist II, PT 05-JUL-14 NO YES OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Aide, PT 25-JUN-22 NO YES OPR&YD 509236 - Tassafaranga Recreation Center7101 Edgewater Dr - Bldg 4 Recreation Center Director 30-SEP-00 NO YES Spanish OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Leader I, PT 27-JUN-20 NO YES OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Leader II, PPT 13-JAN-07 NO YES OPR&YD 509236 - Tassafaranga Recreation Center666 Bellvue Ave Recreation Leader II, PT 03-JUN-17 NO YES OPR&YD 509239 - Rainbow Teen Center 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 30-JAN-12 NO YES OPR&YD 509239 - Rainbow Teen Center 250 FRANK H. OGAWA PLAZA Recreation Specialist I, PT 06-JUN-15 NO YES OPR&YD 509239 - Rainbow Teen Center 5800 INTERNATIONAL BOULEVARD Recreation Specialist II, PT 14-MAY-22 NO YES OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Account Clerk II 02-SEP-08 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Business Analyst II 08-FEB-20 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 29-MAY-21 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 28-MAY-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 28-MAY-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 28-MAY-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 28-MAY-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 28-MAY-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 11-JUN-22 NO NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 20-AUG-22 YES NO OPR&YD 509320 - Special Programs 250 FRANK H. OGAWA PLAZA Facility Security Assistant, PT 03-SEP-22 YES NO OPR&YD 509330 - At-Risk Youth 250 FRANK H. OGAWA PLAZA Recreation Attendant I, PT 16-JUL-16 NO YES

Department Name: PBD
Fiscal Year: FY2022-2023

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, , hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for was submitted on .
______________________________
. Name & Title

Planning and Building:

Fiscal Year: FY2022-2023
II. QUANTITATIVE ASSESSMENT REPORT
Department Name:_______________________________________________ Table 1 Department Director Language Access Coordinator (LAC) Single Point of Contact (SPOC) Name William A. Gilchrist Nachele Jackson Nachele Jackson Title Director Administrative Analyst II Administrative Analyst II Address 250 Frank H. Ogawa Plaza, Suite 3315 250 Frank H. Ogawa Plaza, Suite 3315 250 Frank H. Ogawa Plaza, Suite
3315
Phone# 510-238-2229 510-238-3150 510-238-3150
Email [email protected] [email protected] [email protected] Table 2A. Department Employee Statistics
By FTE Count This Fiscal Year By Head Count This Fiscal Year Total # of FTE Employees 160 New Hires 23
Public Contact Positions (PCP) 98 100% New PCP Hires 7 100% PCP With Spanish Language Skill 16 16 % New PCP Hires with SP Skill 0 16% PCP With Chinese Language Skill 9 9 % New PCP Hires with CH Skill 0 0% Table 2B. Language Selective Certification Hiring
Any selective certification in language required for recruitment this fiscal year? No Yes – Please describe below Job Title Outcome
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
Hired-SP Hired-CH In Progress/Other*
*Please provide an explanation for all ‘other’ outcomes:

Table 3A. Department Organization Structure (List out the different units in this table or attach an organization chart) Operations & Administration Infrastructure Inspections
Strategic & Digital Planning Engineering: Project Coordination Zoning & Development Planning Inspections: Commercial Building Engineering: Permit Center Inspections: Residential Building Admin: Engineering Inspections: Infrastructure
Admin: Building Inspection Inspections: Neighborhood Preservation Table 3B. Department Organization Structure -- Update
Any changes occurred in the organization structure this fiscal year? X No Yes – Please describe below Description:

Table 3C. Department Organization Structure - Super PCP Unit Reporting Any Super PCP Unit in the department? No X Yes – Please describe below.

Super PCP Unit Language Goal FTE Actual FTE
Zoning
City Planning – Other (Strategic Planning) SP= 3 CH = 1 SP= 5 CH = 1 Inspection Services Admin – Other
Inspection Services – Other
Building Inspection – Residential Other (Inspection:

Residential Building)
Engineering Services (Permit Center) SP= 3 CH = 1 SP= 14 CH = 6 Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
Planning and Building:

Fiscal Year: FY2022-2023
Table 4A Vital Documents List
Document Name
SP Translation
Available?
CH Translation
Available?
Other?
Specify:

Billing Appeal YES YES
Blight Brochure YES YES
Condominium Conversion YES YES
Foreclosed and Defaulted Residential Registration Program YES YES Hearing Fact Sheet YES YES
Heritage Property Application Form YES YES
Important Additions and Alterations for Residents YES YES Keep Oakland Beautiful, Clean and Green YES YES Vietnamese Mills Act YES YES
Minimum Residential Code & Resources Guide YES YES
Mobile Food Vending Brochure YES YES Vietnamese
Mold and Moisture (Landlord and Homeowners) YES YES
Mold and Moisture (Tenant) YES YES
Protect Your Home From Earthquakes YES YES Vietnamese
Q-Matic YES YES
Single Family Dwellings YES YES
Secondary Unit Regulations YES YES Vietnamese
Site Plans YES YES
Smoke Alarm Brochure YES YES Vietnamese
Smoke Detectors and Carbon Monoxide Installation YES YES Vietnamese Stop Work Brochure YES YES
Truck Management Plan YES YES
Undocumented Dwelling YES YES
West Oakland Truck Management Plan YES YES
What Is a Variance YES YES
Table 4B. Vital Documents Status Summary
Department’s known vital documents translated into Spanish and Chinese? X Yes No – Please describe below Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Citywide and Strategic Planning Division Main Office 510-238-3941 Completed Building Services Division – Permit Center 510-238-3891 510-238-3443
Completed
Building Inspections 510-238-3444 Completed
Zoning and Major Projects 510-238-3911 Completed
Zoning Application Submittal Appointments 510-238-3940 Completed Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone # #FTE #FTE % #FTE % N/A
Planning and Building:

Fiscal Year: FY2022-2023
Table 6 applies to City Departments that provide services at geographically based locations outside of City Hall Plaza, such as recreation centers, senior centers, head start centers, libraries, police beat and firehouses.

Table 7. Public Notices & Resources
Language access notice displayed at reception area X Yes No I-Speak Card/ Language List displayed at reception area X Yes No Department staff provided with language access resources (Interpretation#, FAQ, training…etc) X Yes No If you answered “no” to any questions in Table 7, please provide a corrective action plan in the narrative report under Question B(1).

Table 8. Language Assessment Survey
Language assessment survey administered X Yes No
Describe department’s effort in survey implementation: The department was unique in the language assessment survey in that it was posted on the department’s website in addition to be administered at the permit/public counter to garner as many responses as possible and to demonstrate the departments commitment to diversity and equal access. Please see the results below:

From Bulk Email Blast
Sent to 13,073 contacts (mainly active permit holders)

27.3% (3,566 unique contacts) opened the email
2% (258 unique contacts) clicked on the survey link
From Social Media Posts
Instagram: Views
LinkedIn: N/A
Twitter: Likes
Facebook: Views & Likes
Department Name: Planning and Building
Fiscal Year: FY2021-2022
III. QUALITATIVE ASSESSMENT REPORT
A. Bilingual Public Contact Positions Assessment
Department Name: PBD

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF # GOAL MET? 160 98 16% 18 Yes 9% 9 Yes
Goal = PCP X % (This FY’s goal = 11% Spanish speaking PCP, 5% Chinese speaking PCP) This report covers fiscal year 2020-2021 and data is reported as of June 2020.

1. Provide an assessment of the Department’s effort to achieve compliance with the Equal Access Ordinance (EAO).

The Planning & Building (PBD) continues to meet compliance goals set forth by the EAO.

There is currently a total of 34 bilingual staff (PCP and non-PCP staff) within the department.

Staff has utilized the City’s interpretation services to correspond with customers by phone or in-person (for essential services). Additionally, PBD continuously works with the City Administrator’s Office and other departments to develop and implement enhanced tools and processes to improve customer services, especially since the Permit Counter has reopened from being closed due to the pandemic.

2. Describe the Department’s effort in outreach, recruitment and hiring of bilingual candidates.

PBD works with the Human Resources Management Department (HRM) and the Equal Access Office (EAO) to assess the PCP status and language requirements for each position that needs to be filled. During this reporting period, PBD has hired approximately 23 new staff members, 1 or more of which have self-identified language skills in the threshold languages of Chinese and Spanish. Furthermore, PBD ensures that staff are regularly trained on the interpretation services provided through the Equal Access Office in case bilingual staff are not readily available to assist customers.

3. Highlight positive changes, successes, and best practices.

PBD continues to meet compliance goals set forth by the EAO by ensuring that staff are aware and regularly trained on utilizing the interpretation and translation services provided by the EAO, especially new staff. All new staff are provided with information on the department’s bilingual staff list, how to apply for Bilingual Pay testing in accordance with Administrative Instruction 558: Bilingual Pay and utilization of the City’s contracted interpretation and translation services. These resources are also listed on our department’s Intranet page and emailed to staff on a regular basis—specifically when updated information is available.

Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking
Department Name: Planning and Building
Fiscal Year: FY2021-2022

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

The Human Resources Single Point of Contact (SPOC) maintains and distributes a departmental list of bilingual staff to all staff. The PBD Bilingual Staff list is also available on the department’s Intranet page.

Instructions and demonstrations on how to utilize City Translation and Interpretation Services is shared with the department regularly.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services. Please list the locations in which notices are posted.

The Permit and Zoning Center counters at 250 Frank H Ogawa Plaza, 2nd Floor - The Inspections Service Counter at 250 Frank H Ogawa Plaza, 2nd Floor. - The Administrative Unit Reception Area located at 250 Frank H Ogawa Plaza, Suite 3315, 3rd Floor

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? As of FY22-23, PBD has a total of 26 vital documents. All documents have been translated into Spanish (100%) and Chinese (100%), and some have been translated into additional languages, such as Vietnamese.

3. Describe other materials the Department has provided in multiple languages? The Bureau of Planning routinely translates public meeting announcements and agendas to better serve the LES community. PBD is in coordination with the Economic and Workforce Development Department to identify other vital permit-related documents. Additionally, PBD works with the CAO and other departments to develop and implement enhanced tools and processes to improve customer services and inter-departmental coordination.

Department Name: Planning and Building
Fiscal Year: FY2021-2022
C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

PBD has eight public access telephones lines, all of which have been recorded with multilingual messages.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

PBD facilitates communication with LES Spanish and Chinese populations by providing training to staff on how to use the City’s translation and interpretation services, and regularly distributing an up-to-date list of departmental staff who are bilingual. Additionally, PBD ensures that: 1) there are notices notifying customers that bilingual services are available posted prominently and readily visible at the public counters. These notices also include translations in Spanish and Chinese threshold languages; 2) staff informs and asks customers if they would like bilingual services to better assist their needs; and 3) recorded information hotlines are multilingual.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

To the department’s knowledge, PBD did not receive any language access complaints this year.

E. Action Plan

1. Identify the Department’s action steps for the next 12 months on ensuring meaningful access to City’s program and services for the LES community. Please highlight new initiatives.

In the next 12 months, PBD will continue to translate departmental vital documents as they are created and updated and make them readily available to the public. This includes preparing interpretation services and having materials translated for the upcoming General Plan Update.

To the extent possible, PBD will continue to provide subject matter expert bilingual interpreters when available to provide service to Limited English Speakers.

PBD will continue to work collaboratively with the Information Technology Department and Equal Access Office to maintain bilingual platforms online through Accela Citizen Access.

Department Name: Oakland Police Department
Fiscal Year: FY2022-2023

CITY OF OAKLAND

EQUAL ACCESS ORDINANCE

ANNUAL COMPLIANCE PLAN
I. DEPARTMENT CERTIFICATION
Provide the following certification that the Department Director has reviewed this Annual Compliance Plan for final approval:

I, Darren Allison, hereby certify, that I have reviewed and approved this Equal Access Annual Compliance Plan for accuracy and completeness, and the department is committed to adopt the goals specified in this Annual Compliance Plan. This Annual Compliance Plan for the Oakland Police Department was submitted on \2. · JL.tL- · 2?? Darren fo11ison, Interim Chief of Police
Department Name: OPD
Fiscal Year: FY2022-2023
II. QUANTITATIVE ASSESSMENT REPORT
D eoartment N ame: a an 01ce 0 kl d P I" D eoartment
Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
Table 1 Department Director Language Access Coordinator {LAC) Sinale Point of Contact {SPOC) Name
Title
Address
Phone#
Email
Darren Allison
Interim Chief of Police
455 7th St. 8th floor
510-238-3365
[email protected]
Table 2A. De artment Em lo ee Statistics
Lea Rubio
Administrative Analyst II
455 7th St. 7th floor
510-238-3156
[email protected]
Lynette Hart
Human Resources Manager
455 7th St. 7th floor
510-238-6095
LHartra>oaklandca.Qov
B FTE Count This Fiscal Year B Head Count This Fiscal Year New Hires
893 100% New PCP Hires 95
137 15 % New PCP Hires with SP Skill 10
30 3 % New PCP Hires with CH Skill 0
Table 2B. LanauaQe Selective Certification Hirina
Any selective certification in lanQuaQe reauired for recruitment this fiscal year? D No X Yes - Please describe below
Job Title : Police Communications Disoatcher Outcome
□Hired-SP □Hired-CH X In ProQress/Other*
□Hired-SP □Hired-CH Din ProQress/Other•
□Hired-SP □Hired-CH Din Proaress/Other*
*Please provide an explanation for all 'other' outcomes:

Table 3A. Department Oraanization Structure (List out the different units in this table or attach an orQanization chart) See Oraanizational chart attached.

Table 3B. Department Oraanization Structure -- Update
Any changes occurred in the orQanization structure this fiscal year? I XNo Yes - Please describe below No changes to the organization in the Fiscal year.

Table 3C. Department Oraanization Structure - Super PCP Unit Reporting Any Suoer PCP Unit in the deoartment? □ No X Yes - Please describe below.

Super PCP Unit Lanauaae Goal FTE Actual FTE
Communications Division SP= 1 CH= 1 SP= 10 CH =2
Records Division SP= 1 CH= 1 SP= 7 CH= 3
SP= CH = SP= CH =
SP= CH= SP= CH =
Department Name: OPD
Fiscal Year: FY2022-2023
Table 4A Vital Documents List
Document Name
Notification to serve Crime Victims
Filina a comolaint <TF-3098)
Sexual Assault Resource Card - Marcv's Card
Citizen Crime Reoort (TF-862-2)
Tow Resource Guide (TF 3202)
Resource Card for victims of violent crimes (TF-869)
Auto Buralarv Information Card
ldentitv Theft <TF-3168)
Vehicle Release Fee (stored vehicles) (TF-2093)
Safetv Tios -Avoid being a robbery victim
Mental Health Resource Card <TF-3354)
Homicide Resource Card
Youth and familv services
Commercial security tips and facts
Vehicle release form (TF 748)
Business Information Record Card
Miranda Riahts - Text
llleaal food vendina handout
Petition to seal and destroy arrest records
ATM Safety tips
Miranda Rights - written
Safety Tips brochure
lmmiaration policv 415
Missina Persons Information
Oakland door hanaer
Human Traffickina
Hate Crimes
Domestic Violence Resource Cards
Loss of Child
Victim Comoensation Information Card
Flavored tobacco Ordinance
Gunfire alert notice
Phone script
U Visa certification
Town Hall meetina
East Lake Merchant Meetina
Tow Warnina Notice
Business cards
Marcv's Law AB1312
Avoid beina a victim
OPD and Citv Helpful Number's List
ABAT Complaint Form
Total# of vital documents reported= 42
Table 4B. Vital Documents Status Summa
De artment's known vital documents translated into S anish and Chinese? SP Translation CH Translation Other?
Available? Available? Soecifv:

YES YES
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES NO
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese

YES YES

YES YES
YES YES Vietnamese

YES YES

YES YES
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese

YES YES
YES YES Vietnamese
YES YES Vietnamese
YES YES Vietnamese
YES NO
YES NO
Vietnamese
Farsi
YES YES Arabic
YES YES Vietnamese

YES YES

YES YES
YES YES Vietnamese
YES YES Vietnamese
Vietnamese
YES YES Arabic
YES YES Vietnamese

YES YES
YES YES Vietnamese
YES YES Vietnamese
X Yes □ No - Please describe below
Department Name: OPD
Fiscal Year: FY2022-2023
Action Plan & Timeline:

Table 5. Multilingual Telephone Recordings
Location Description Telephone Number Status
Internal Affairs Division 510-238-3161 Complete/active
Complete/active
Druci/Prostitution Hotline 510-238-3784
Complete/active
Fireworks Hotline 510-238-2373
Complete/active
Chinatown Substation 51 0-238-7930
Complete/active
Emergency (911) 510-777-3211
Complete/active
Non-emeroency line 510-777-3333
Table 6. Analysis by Community Based Service Locations PCP SP CH Facility Name Address Zip Code Phone# #FTE #FTE % #FTE % Police Administration Building 455 7th Street 94607 510-238- 483 70 14 18 8 3455 Eastmont Sub-Station 2651 73rd AveJ)ue 94605 510-777- 327 54 16 8 2 8500 Communications Division 7101 Edgewater Drive 94621 510-777- 72 11 15 2 2.7 3333 Recruiting and Backgrounds Unit 250 Frank H. Ogawa Plaza 94612 510-238- 9 2 22 0 0 3339 Internal Affairs Division 250 Frank H. Ogawa Plaza 94612 510-238- 26 2 7 2 7 3161 Domestic Violence Unit 470 27th Street 94612 510-547- 8 NIA NIA NIA NIA 2505 Table 6 appltes to City Departments that provide services at geographically based locations outside of City Hall Plaza, such as recreation centers, senior centers, head start centers, libraries, police beat and firehouses.

Table 7. Public Notices & Resources
Lanauaqe access notice displayed at reception area X Yes D No I-Speak Card/ Language List displayed at reception area X Yes D No Department staff provided with language access resources (Interpretation#, FAQ, training ... etc) X Yes □ No If you answered "no" to any questions m Table 7, please provide a corrective action plan m the narrat,ve report under Question 8(1 ).

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Los candidatos a Policia
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cumplir cada etapa del
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tendra la informacion util,
actualizada y completa
sobre el proceso de
seleccion, talleres
disponibles, como solicitor
el puesto y mucho mas.

PROCES O DE SELECC16N
• Examen de aptitud fisica
• Examen escrito--POST (puntajes-T de 45
o mas que han sido verificados seran
exentos del examen)
• Entrevista oral
• Evaluaci6n de aptitud psicol6gica/
antecedentes
• Tramite posterior al ofrecimiento de Puesto
• Certificaci6n y asignaci6n
RE.Q_UUITOS MfNIMOS
• 21 afios cumplidos al salir de la
academia
• Ciudadano de EE.UV. o elegible
para serlo
• Sin antecedentes penales
• Certificado de High School/GED
• Licencia de manejo de CA vigente
al dfa de la contrataci6n
APTITUDES DESEA DAS:

Acondicfonamiento fisico, sera
examinado en las siguientes areas ...
• Lagartijas
• Abdominales
• Levantamientos en barra
• Carrera de mi Ila y media
Fortaleza mental - incluye lo siguiente ...
• Buena destreza de razonamiento
• Buena capacidad de comunicaci6n
El Departamento de Policfa de
Oakland hace una investigaci6n
a fondo de los antecedentes para
asegurar que solo los mas
calificados sean reclutados. Por
esta raz6n, los candidatos pueden
ser eliminados en cualquier etapa
del proceso de selecci6n.

CONTACTENOS EN:

OPDJOBS.COM
SfGANOS EN

TWITIER
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Unidad de Recl utamlento s,
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250 Franll Ogawa
Plaza, Suite D
Oallland, CA 94612
DEPARTAIMIENTO DE POLIC:fA

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Key: PCP = Public Contact Position
FTE = Full Time Equivalent
SP = Spanish-speaking
CH = Chinese-speaking
LES = Limited English-Speaking
Department Name: OPD
Fiscal Year: FY2022-2023
Ill. QUALITATIVE ASSESSMENT REPORT
A. Bilingual Public Contact Positions Assessment
D eoartment Name: Police Department

ASSESSMENT SPANISH-SPEAKING PCP CHINESE-SPEAKING PCP
FTE PCP GOAL ACTUAL STAFF# GOAL MET? GOAL ACTUAL STAFF# GOAL MET? 1036 893 98 137 Yes 44 30 No
Goal= PCP X % (This FY's goal= 11% Spanish speaking PCP, 5% Chinese speaking PCP) This report covers fiscal year 2022-2023 and data is reported as of June 2023.

1. Provide an assessment of the Department's effort to achieve compliance with the Equal Access Ordinance (EAO).

The Oakland Police Department (OPD) has an authorized strength of 741 sworn and 337.50 professional staff (i.e., part time and full time) personnel. Of the approximately 893 public contact positions, there are 137 Spanish and 30 Chinese bilingual employees assigned to various divisions throughout the department including but not limited to the following:

Communications Division, Records Division, Internal Affairs Division, Criminal Investigation Division, Special Operations Division, Training Section, Field Operations, and the Office of the Chief of Police.

During this reporting period, the OPD exceeded the current threshold of 11 % for those who were proficient in Spanish. The Department did not meet the 5% for those who were proficient in Chinese. Although OPD made every effort to meet the Chinese-speaking goal, one (1) issue that affected the recruitment for classifications that were deemed select certified Chinese is low application submissions.

OPD did and continues to strategize its recruitment efforts for these classifications by utilizing trust-building officers assigned to Oakland's Chinatown. Chinese translated recruitment material such as brochures, flyers, guides and resource cards were made available to the officers assigned to Chinatown to try and offset the issue of low application submissions and promote the community awareness for positions that were deemed select certified Chinese, (see example attached).

OPD will continue its outreach efforts to the Chinese and Spanish speaking populations through the following recruitment efforts:

Advertising bilingual recruitments in various publications. • Providing educational materials in the appropriate languages and placing them in highly visible areas where the public is serviced.
• Ensuring the OPD Spanish and Chinese speaking sworn, and professional staff respond to inquiries and attend community events.
• Continuously working with Trust Building Officers in the Fruitvale area, East Oakland, and Chinatown to increase the pool of bilingual candidates.

Department Name: OPD
Fiscal Year: FY2022-2023

2. Describe the Department's effort in outreach, recruitment and hiring of bilingual candidates.

The Oakland Police Department has attended over 120 events including festivals, fairs, and school career days from July, 2022 to early June, 2023. Specifically, 10 events targeting the Chinese language community. OPD's webinars and online conference events had Spanish and Chinese-speaking representatives available for audiences that required bilingual translations. All event flyers were translated and made available for the Spanish and Chinese communities. The City of Oakland website maintained continuous recruitment for Police Officer Trainees and selected certification for bilingual Police Communications Dispatchers.

3. Highlight positive changes, successes, and best practices.

The OPD realizes the necessity of servicing LES communities and will continue to build upon the outreach efforts currently in practice. During this reporting period, OPD's outreach emphasized the need to recruit in the Spanish and Chinese communities to build diversity within the Department. Having a more culturally diverse Department that reflects the diversity in the Oakland community, will provide better LES services to the people of Oakland. OPD's best practices: 1) attend community events, 2) attend community college job fairs, 3) continue to show police presence in the Latino and Asian communities. Patrol officers continue to work with Oakland youth fostering positive relationships with police personnel and encouraging the youth to participate in the Police Cadet and E_xplorers programs.

4. Describe additional measures implemented to ensure LES persons are provided with meaningful access to City services.

The additional measures implemented are the revision of the Victim Services resources materials to include Spanish, Chinese, and Vietnamese languages. Brochures such as the "Safety Tips" for the community are available in the lobby of the Police Administration Building and placed in highly visible areas where the public congregates. Patrol officers and professional staff (civilian technicians) who are assigned to Patrol must carry Victim Services Cards in multiple languages in their vehicles, providing access to multiple languages (Spanish, Chinese, Vietnamese, and Arabic) while working on Patrol.

B. Translation of Written Vital Documents Assessment

1. Departments are required to inform the public of the right to language access services.

Please list the locations in which notices are posted.
• Police Administration Building (455 7th St): Records Division (third floor and lobby Kiosk), Patrol Desk lobby (first floor), and Office of the Chief of Police (eighth floor}, Criminal Investigations Division - Missing Persons Unit (4th floor). • Eastmont Sub Police Station (2651 73rd Avenue)
• Internal Affairs Division (250 Frank H. Ogawa Plaza, Suite C) • Recruiting and Backgrounds Unit (250 Frank H. Ogawa Plaza, Suite D) • Special Victims Unit (470 27th Street)
Department Name: OPD
Fiscal Year: FY2022-2023

2. Describe the percentage of vital documents translated into threshold language(s). What is the corrective action plan and timeline in getting the rest of the documents translated? The Department has translated one hundred percent (100%) of its vital documents into three languages (Spanish, Chinese, and Vietnamese). The Department has made a commitment to ensure that all vital documents are translated and available to the public in highly visible areas of the various police buildings.

3. Describe other materials the Department has provided in multiple languages? The Department embraces technology and, on its website, provides a "Google Translate" drop down option at the top right-hand corner on the first page of the website. This feature provides community members with the ability to translate reports, forms, and articles on the website in ten (10) different languages. In addition, the OPD Website includes the Victim and Witness Assistance resources available in four languages (English, Spanish, Chinese, and Vietnamese). See link below.
https://www.oaklandca.gov/resources/victim-and-witness-assistance C. Multilingual Telephone Messages Assessment

1. Provide an assessment on the provision of multilingual messages and hotlines.

OPD maintains phone message recordings in Chinese, Spanish and three (3) additional languages for units that have high volume public contact. The Department currently has six (6) lines that are recorded for multilingual users. Please refer to Table 5 Multilingual Telephone Recordings in the Quantitative Assessment Part II.

D. Assessment of Department Communication with LES Populations

1. Describe outreach efforts to communicate and engage LES populations.

OPD follows Administrative Instruction 145 and the Equal Access Ordinance by informing LES Spanish and Chinese populations of their rights to bilingual services. There are visible postings regarding interpretation services at pre-designated locations accessible to the public. The phone lines are interpreted in both Spanish and Chinese languages, vital documents required for the public are translated and made available in the required languages, and the website offers translation in eleven (11) languages. The Department utilizes a translation service line providing the ability for an individual to speak in their own language to a live person on the phone who will translate the entire conversation with police personnel.

2. State the number of language access complaint(s) received this year, and actions taken to address and resolve the complaint(s).

There were no language access complaints filed for this fiscal year regarding the provision of bilingual oral and written services. All Departmental personnel have received specific training on how to handle the complaint process. The Departments General Order M-3 regarding complaints set forth the procedures.

Department Name: OPD
Fiscal Year: FY2022-2023
E. Action Plan

1. Identify the Department's action steps for the next 12 months on ensuring meaningful access to City's program and services for the LES community. Please highlight new initiatives.
• Continue to ensure ALL vital documents are translated and kept in stock. • Continue to recruit in LES communities to ensure the pool of candidates are well represented.
• Continue to increase relationships with LES individuals through our community outreach and community policing efforts.
• Continue to maintain bilingual staff in all public contact positions. • Continue to attend and recruit at multi-cultural events in Oakland • Work with Trust Building Officers to engage the community and recruit more language diversity for public contact positions.
• NEW: Attend cultural event in other communities, outside of Oakland. • NEW: Encourage more current employees to become certified to ensure optimal language services.
• NEW: The Department plans to work closely with Human Resources Management to ensure posting of jobs are sent to Asian-centric organizations, publications, and/or associations for the law enforcement community.
• NEW: When attending community meeting where the attendees may need language services - ensure there are Chinese and/or Spanish speaking police personnel in attendance depending on the need.

Rules & Legislation CommitteeOctober 26, 2023

Rules & Legislation Committee
October 26, 2023