When would we call 911?
Call 911 whenever there is an imminent danger to
someone’s health or safety. For example:
● Active shooter
● Person brandishing a gun or explosive
● Bomb threat/discovery of a bomb
● Medical emergencies
● Fire
● Death on school site (including suicide)
● Serious injury
● Hostage situation
● Abduction/kidnapping (observed/suspected)
● Major violent crime in progress (e.g., sexual
assault, attempted murder, etc.)
● Emergency building evacuation (e.g., fire,
hazardous materials/fumes, gas leak, etc.)
● Any operational failure that puts lives in
danger (e.g., broken water, gas lines)
● Any other situation posing an imminent
danger to someone’s health or safety
When 911 is called, or law enforcement comes to
campus you must also call 510-874-7777 after
911 is called. OUSD Coordinator of Safety will
also respond.
Important Numbers:
● Child Protective Services: 510-259-1800
● Sexual Victimization (not in progress): BAWAR: (510)
800-4247; Family Justice Center: (510) 267-8800
● Mental Health Crisis: (510) 891-5600
● Crisis Support Service: (800) 309-2131
● Homelessness/Adult MH Crisis: [email protected]
● Unauthorized Vehicle Towing: 311
What if there’s a mental health crisis (5855/5150)?
● If risk of harm to self or others is imminent: call 911, stay with student, and call parent(s)/guardian(s). Otherwise screen student for risk of harm to self or other. This must be done by trained staff (e.g., site therapist, psychologist, social worker). Call OUSD Intake (510-874-7777) to connect site for a consultation if needed. ● If screen determines assessment is needed, contact the below to preferably conduct in-person assessment (and provide services if appropriate) or transport for off-site assessment:
1. Call Alameda Mobile Crisis (510-891-5600) to conduct assessment or transportation for assessment. [Note: Crisis team is not available 24/7.]
2. Call 911 (Request Ambulance/EMS Response) for transportation for assessment.
While waiting for assessment/response/transportation, immediately inform the parent(s)/guardian(s). However, do not release student to parents/guardians until assessment is complete or student is in custody of Mobile Crisis, CATT and/or OPD/EMS. IMPORTANT: Student should NEVER be left unsupervised on site. ● If screen determines NO assessment is needed, contact parent(s)/guardian(s) to explain situation and follow up as needed (including safety plan as needed).
School Administrator Guidance to Police-Free Response
*** Please note: Except in an extreme emergency, only School Admin (or designee) should call these numbers.*** Who does Admin call if we need support?
Admin calls 510-874-7777 to access OUSD nonviolent
de-escalation supports, for example:
● Severely escalated student, causing harm or
danger to themselves or others
● Student running away from campus and their
safety is in jeopardy (elopement)
● Fight that school personnel cannot subdue
unassisted
● Unwelcome outsider(s) hanging around the
outside of campus
● Situation in the neighborhood that appears to
involve police
● Any other situation requiring immediate
nonviolent de-escalation supports or when you’re
unsure if situation might require law enforcement
● Lockdowns / Secure School
Please note: Only School Admin (or other staff at the
direction of admin ) should call this number. Please do not distribute this number out to other people.
When would Admin call the OPD
non-emergency line?
Admin calls 510-777-3333 to reach the Oakland
Police Department for non-emergencies, for example:
● Staff has a reasonable suspicion that a student
may commit a homicidal act (call immediately)
● To dispose of a firearm or illegal drugs
● If a serious crime is believed to have taken place
(but is not currently in progress)
● Secure School/Lockdown updates or questions
If a parent/guardian demands that the police be
called, provide them 510-777-3333 to call
themselves, unless the situation is a mandatory
school notification of OPD, then administrator must
call (refer to list of when to call 911).
What does imminent danger mean? A situation that is reasonably expected (or highly likely) to cause serious physical harm and cannot be resolved through other means. It is not merely a fear of future harm, no matter how great the fear and no matter how great the likelihood of the harm, but is one that, from appearances, must be instantly confronted and addressed.
If you suspect a student is experiencing human trafficking, immediately notify your school’s Human Trafficking Lead, if you have one, and OUSD Legal. Otherwise, notify Legal,
COST Lead, and Behavioral Health Program Manager.