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Rules & Legislation Committee
March 7, 2024

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View Attachment H
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March 7, 2024
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Rules & Legislation Committee
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Attachment H

ORIGINAL

MIXED MATERIALS & ORGANICS

COLLECTION SERVICES

CONTRACT

Executed between

CITY OF OAKLAND

and

WASTE MANAGEMENT OF ALAMEDA
COUNTY, INC.

July 1, 2015
Mixed Materials and Organics Collection Services Contract

1051 ARTICLE 7. CHARGES AND RATES

1333 7.12 Delinquent Service Accounts.
1334 7.12.1 SFD invoices shall be delinquent when they are unpaid on the 1335 forty-fifth (45th) day of the quarterly billing cycle. CONTRACTOR may charge late fees as set 1336 forth in Section 7.13.1 and take such action as is legally available to collect or cause collection 1337 of past due amounts, including requesting permission of CITY to terminate Collection Services

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7.12.2 MFD invoices shall be delinquent when they are unpaid on the last day of the monthly billing cycle. CONTRACTOR may charge late fees as set forth in 1341 Section 7.13.1 and take such action as is legally available to collect or cause collection of past 1342 due amounts, including requesting permission of CITY to terminate Collection Services in 1343 accordance with the process set forth below.
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7.12.3 Commercial invoices shall be delinquent when they are unpaid on the last day of the monthly billing cycle. CONTRACTOR may charge late fees as set forth 1346 in Section 7.13.1 and take such action as is legally available to collect or cause collection of 1347 past due amounts, including requesting permission of CITY to terminate Collection Services in 1348 accordance with the process set forth below.
1349 7.13 Delinquent Service Account Termination Process. CONTRACTOR may 1350 implement the following service termination process for SFD, MFD and Commercial Customers 1351 whose accounts are delinquent.
1352 7.13.1 CONTRACTOR may charge a delinquent Customer a late fee 1353 which is the greater of Five Dollars ($5.00) or one and one half (1.5) percent per month (not 1354 compounded). CONTRACTOR may take such action as is legally available to collect or cause 1355 collection of such past due amounts.
1356 7.13.2 CONTRACTOR may issue a delinquency notice at any point after 1357 the account becomes delinquent. Sections 7.13.2.1 through 7.13.12 outline processes 1358 regarding notification and cure of such delinquencies and associated issues, including without 1359 limitation regarding notification and collection of delinquencies, termination of service, and 1360 CITY's option to subscribe to service on behalf of delinquent SFD and MFD property owners to 1361 whom CONTRACTOR has terminated service and to impose special assessments against 1362 delinquent properties to recover the costs of such service. With respect to the timelines related 1363 to the delinquency notices and hearings set forth in Sections 7.13.2.1 through 7.13.12, CITY 1364 reserves the right to modify the timelines by written policy adopted by the City Administrator, or 1365 his or her designee, after consultation with CONTRACTOR. 1366 7.13.2.1 Delinquency notice will be sent to the property owner and 1367 billing address.
1368 7.13.2.2 Delinquency notice will include information on hearing 1369 scheduled approximately fifteen (15) calendar days after date of the notice to dispute the non- 1370 payment.
1371 7.13.2.3 Delinquency notice will specify that failure to pay the bill 1372 may result in termination of service and that CITY will deem lack of service to be a nuisance. 1373 7.13.2.4 For SFD and MFD Customers, delinquency notice will 1374 further provide that CITY may, in order to abate the nuisance, subscribe on behalf of the 1375 property owner at the property owner's expense beginning with the next billing cycle and impose 1376 as special assessment against the property on which the nuisance is maintained.

Mixed Materials and Organics Collection Services Contract

1377 7.13.3 CONTRACTOR, subject to its compliance with the requirements 1378 of Section 7.13, has the right to terminate service if the bill remains unpaid on the forty-fifth 1379 (45th) day after issuing the delinquency notice.
1380 7.13.4 CONTRACTOR and CITY will hold hearing concerning 1381 delinquent bills on the date specified in the delinquency notice (typically the sixtieth (60th) day 1382 of the billing cycle).

1383 7.13.5 Following the hearing (typically the sixty-first (61st) day of the 1384 billing cycle), CONTRACTOR, on CITY'S behalf, will send final delinquency notice to property 1385 owner, billing address, and Service Address for the accounts with a past due balance notifying 1386 them that service will be terminated by CONTRACTOR on the ninetieth (90th) day of the billing, 1387 if CONTRACTOR does not receive payment, and that CITY may declare the failure to maintain 1388 service for the property a nuisance. For SFD and MFD Customers, the final delinquency notice 1389 shall further provided that CITY may (a) subscribe to service on the property owner's behalf at 1390 the property owner's expense to abate the nuisance; and (b) impose a special assessment on 1391 the property for the costs associated with abating the nuisance. 1392
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7.13.6 No sooner than the first day. of the next billing cycle, CONTRACTOR shall provide CITY a list of properties (Service Addresses) to which it will stop 1394 service for non-payment. The list is to be produced in the form and format approved by CITY 1395 and include, at a minimum, the Customer name, Service Address and billing address, 1396 assessor's parcel number (APN), Customer service level (i.e., number and size of Containers, 1397 frequency of Collection), and Customer billing rate for the next billing cycle. 1398
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7.13.7 The next business day following its receipt of the list described in Section 7.13.6, or as soon as reasonably practicable thereafter, CITY will elect, with respect to 1400 SFD and MFD Service Addresses only, whether to declare the conditions on the property to be 1401 a nuisance and subscribe to service on behalf of property owner at the property owner's 1402 expense to abate nuisance.
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7.13.8 Approximately ten (10) days following its election under Section

7.13.7, CITY will confirm status of delinquent accounts with CONTRACTOR and, for those 1405 properties for which CITY has subscribed on behalf of the property owner, imposes a special· 1406 assessment on those properties that are still delinquent. CITY will provide notice to property 1407 owner (as determined from County Assessor's or Recorder's records) by certified mail. 1408
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7.13.9 Upon receipt of proceeds from the special assessment, CITY will forward the portion of the special assessment attributable to CONTRACTOR billing to 1410 CONTRACTOR. CITY'S financial liability to CONTRACTOR for payment for services rendered 1411 when CITY declares a nuisance and subscribes on behalf of the property owner is limited to 1412 the proceeds of such special assessments.
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7.13.10 CONTRACTOR can require that in order to reestablish service the Customer must pay any past-due amounts. However, CONTRACTOR shall not be 1415 required to address any outstanding assessment before resuming service, but CONTRACTOR 1416 shall promptly notify CITY of the initiation of service.

1417 7.13.11 CONTRACTOR may require a credit card, or at the discretion of 1418 the Service Recipient, a deposit equal to one billing cycle's payment, be maintained on file for 1419 any Customer whose account went into ninety (90) day delinquency. 1420 7.13.12 CITY will continue to subscribe on Customer's behalf and impose 1421 special assessments for each billing cycle until it is notified by CONTRACTOR that Customer 1422 has cleared delinquent account with CONTRACTOR and subscribed to service throughout

Mixed Materials and Organics Collection Services Contract

1423 the period in which CITY has subscribed on behalf of the property owner, CONTRACTOR shall 1424 bill CITY and send a copy of such bill to the property owner and the last known billing address 1425 for the Customer. The bill shall indicate that CONTRACTOR has terminated service as a result 1426 of Customer's non-payment, that as a result CITY has declared the property a nuisance due to 1427 the Customer's failure to maintain service, that CITY has subscribed to service on behalf of the 1428 property owner at the property owner's expense to abate the nuisance, and that CITY will 1429 impose a special assessment for the costs of abating the nuisance, and that the Customer may 1430 avoid the imposition of further special assessments by paying its delinquent balances with 1431 CONTRACTOR and reinstating its account.

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