Letter of Appointment
April16,2024
DearPresidentBasandmembersoftheCityCouncil:
PursuanttoCityCharterSection601,theMayorhasappointedthefollowingpersonsasmembersofthefollowingboardorcommission,subjecttoCityCouncilconfirmation:
CommissiononPersonswithDisabilities
RavenFoote,toserveathree-yeartermbeginningonSeptember3,2021andendingSeptember2,2024,fillingavacantseatpreviouslyheldbyKyleO’Malley.
KaitlinRoh,toserveathree-yeartermbeginningonSeptember3,2021andendingSeptember2,2024,fillingavacantseatpreviouslyheldbyAyannaKeeton.
BrittanyCreswell,toserveathree-yeartermbeginningonSeptember3,2023andendingSeptember2,2026,fillingavacantseatpreviouslyheldbyBarryRobinson.
Thankyouforyourassistanceinthismatter.
Sincerely,
MayorShengThao
Submit Date: Jan 08, 2024
First Name Middle
Initial
Last Name
Email Address
Street Address Suite or Apt
City State Postal Code
Primary Phone Alternate Phone
Employer Job Title
Upload a Resume
City of Oakland Boards & Commissions
Profile
What City Council district do you live in?
None Selected
Which Boards would you like to apply for?
Commission on Persons with Disabilities: Submitted
Interests & Experiences
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.
I was born and raised in Inglewood,CA and I am currently an Oakland resident. I have seen many changes in both communities that have negatively impacted the residents who grew up there. I currently work for the superior court of California, where I review cases to ensure compliance with state laws and policies. I would like to continue my career in Government relations. I want to work more closely to community members and make a positive impact.
Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.
Please paste the text of your resume or curriculum vitae below.
Raven Foote
RF_Resume_24__1_.pdf
Raven Foote
Please click the acknowledgement below.
Service on City of Oakland boards, commissions, and committees may require filings of the FPPC's Statements of Economic Interest (Form 700). Upon appointment and determination of filing status, I will comply with all filing obligations.
I Agree
*
Raven Foote
Raven Foote
PROFESSIONAL EXPERIENCE
Superior Court of California, Alameda County - Oakland, CA PROBATE EXAMINER | 08/2018 to Present
● Conduct comprehensive reviews of probate documents to ensure compliance with state laws, court policies, and procedures.
● Act as a liaison between judges, attorneys, and the public, providing clear and concise information on court policy, procedures, case statuses, and other inquiries. ● Perform in-depth legal research to assess the validity of wills, trusts, and other estate planning documents, ensuring proper distribution of assets according to applicable laws. ● Prepare and present clear and concise written reports, published on the Court’s website, summarizing findings and recommendations for court hearings. ● Present recommendations or conclusions regarding judicial council forms to advisory boards, governing bodies, and other stakeholders
Los Angeles County Superior Court - Los Angeles, CA
COURT ASSISTANT III | 03/2018 to 08/2018
● Managed complex and confidential administrative tasks, demonstrating exceptional organizational skills and attention to detail in supporting daily court operations. ● Effectively coordinated and scheduled court proceedings, ensuring efficient use of judicial resources and maintaining accurate calendars for assigned courtrooms. ● Conducted comprehensive research on case law, statutes, and legal precedents, providing valuable support in the preparation of legal documents and court proceedings.
● Conduct hearings and mediations, addressing concerns raised by interested parties and ensuring fair and equitable resolution of disputes.
● Generated informative reports highlighting bi-weekly trends, project progress, and other pertinent metrics, aiding data-driven decision-making.
Los Angeles County Superior Court - Los Angeles, CA
SENIOR RECORDS ASSISTANT | 03/2017 to 03/2018
● Oversaw the management of a high-volume records department, ensuring the accurate and efficient processing of legal documents in compliance with court procedures. ● Implemented and maintained a systematic records organization system, enhancing accessibility and retrieval efficiency for court staff and external stakeholders.
●
Conducted
regular
audits
of
records
to
verify
accuracy,
completeness,
and
compliance
with
regulatory
requirements,
contributing
to
the
overall
integrity
of
the
court's
document
repository.●
Collaborated
with
court
clerks
and
legal
professionals
to
address
records-related
inquiries,
providing
timely
and
accurate
information
to
support
court
proceedings.●
Resolved
discrepancies
and
issues
related
to
records,
working
closely
with
court
personnel
and
external
agencies
to
reconcile
and
update
information
as
needed.
Enterprise
-
Los
Angeles,
CA
C
USTOMER
S
ERVICE
R
EPRESENTATIVE
|
09/2014
to
01/2017●
Provided
exceptional
customer
service
by
actively
engaging
with
clients,
addressing
inquiries,
and
resolving
issues
promptly
to
ensure
a
positive
rental
experience.●
Efficiently
managed
customer
transactions,
including
reservations,
rental
agreements,
and
returns,
utilizing
company
systems
to
accurately
process
payments
and
document
rental
details.●
Proactively
promoted
company
loyalty
programs
and
additional
services,
contributing
to
revenue
generation
and
customer
retention
goals.●
Resolved
customer
concerns
and
complaints
professionally,
demonstrating
strong
problem-solving
skills
and
a
commitment
to
customer
satisfaction.
Superior
Court
Of
California,
Alameda
County
-
Oakland,
CA
J
USTICECORPS
L
EGAL
I
NTERN
|
09/2014
to
06/2015
●
Assisted
self-represented
litigants
by
providing
information
on
court
procedures,
legal
resources,
and
available
services,
contributing
to
improved
access
to
justice.●
Conducted
legal
research
on
case
law,
statutes,
and
procedural
rules,
supporting
judges,
clerks,
and
other
legal
professionals
in
preparing
for
hearings
and
trials.●
Drafted
legal
documents,
including
pleadings
and
forms,
under
the
supervision
of
attorneys,
ensuring
accuracy
and
compliance
with
court
requirements.●
Collaborated
with
court
staff
to
organize
and
manage
court
calendars,
ensuring
the
timely
and
efficient
scheduling
of
hearings
and
trials.
EDUCATION
CALIFORNIA
STATE
UNIVERSITY,
EAST
BAY
-
Hayward,
CA
Bachelor
of
Science
Criminal
Justice
Concentration:
Administration
of
Justice
SKILLS●
Legal
Knowledge●
Case
Management●
Analytical
Skills●
Research
Skills
Submit Date: Feb 21, 2024
First Name Middle
Initial
Last Name
Email Address
Street Address Suite or Apt
City State Postal Code
Primary Phone Alternate Phone
Employer Job Title
Upload a Resume
City of Oakland Boards & Commissions
Profile
What City Council district do you live in?
District 5
Which Boards would you like to apply for?
Commission on Persons with Disabilities: Submitted
Interests & Experiences
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.
I was diagnosed with Scoliosis when I was 12 years old and had reconstructive surgery on my spine at age 13. I now as an adult suffer from chronic pain daily from Fibromyalgia and spinal stenosis. Due to my disability, I have experienced discrimination in employment, housing, etc. This has created a passion in me to not only advocate for myself, but for the disabled community in general. I would be honored to represent District 5 in the Commission on Persons with Disabilities.
Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.
Please paste the text of your resume or curriculum vitae below.
BRITTANEY A CRESWELL
[email protected]
FOUR SEASONS PRIVATE
RESIDENCES RESIDENCE CONCIERGE
BCreswell_Resume.pdf
BRITTANEY A CRESWELL
Please click the acknowledgement below.
Service on City of Oakland boards, commissions, and committees may require filings of the FPPC's Statements of Economic Interest (Form 700). Upon appointment and determination of filing status, I will comply with all filing obligations.
I Agree
*
BRITTANEY A CRESWELL
BRITTANEY CRESWELL
PROFESSIONAL SUMMARY
Discreet and professional Concierge with 5+ years of experience supporting VIP and public figure clients directly as the go-to person for all needs including daily administration, calendar management, event planning, coordinating travel arrangements, answering phone calls, etc.
SKILLS
• Microsoft Office
• Multiline phone proficiency
• Organization & Prioritization
• 75 WPM
• Team player
• Scheduling & Calendars
• Travel planning
• Problem solving
• Resourceful
• Willingness to learn
WORK HISTORY
Residential Concierge, 07/2021 to Present
Four Seasons – San Francisco, CA
• Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.
Accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with common area services, a la carte requests, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices.
• Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning, and flowers.
Coordinates with the valet for the retrieval of resident's vehicles. • Manages and provides access to the building(s) and units with all vendor/contractor/resident's service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident's service providers. Control entry doors and elevator/lift access.
• Ensures that information for vendors, restaurants, local businesses, etc. are updated and current. Is knowledgeable about what activities are available in the local vicinity (theater, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with local businesses in these areas in order to provide information, transportation, ticketing, and reservations for residents, in addition to a la carte services - vehicle services, pet services, babysitting services, housekeeping services, medical centers, etc. • Coordinates the booking of the service elevator and loading dock/bay for move-in or move-out. • Ensures that the Residential Lobby is always in optimal condition of cleanliness and tidiness. • Perform other tasks or projects as assigned by the Assistant Director or Director of Residences. • Exemplary representation of the Four Seasons brand through consistently building trust and conducting best practices in all dealings with residents, colleagues and third-party professionals.
Concierge, 05/2019 to 07/2020
Action Property Management – San Francisco, CA
• Worked closely with residents and guests, some VIP or celebrity, with high degree of respect for privacy. Politely answered questions, accommodated special requests per management approval, provided information, assisted residents with issues or problems that do not require direct management involvement in accordance with rules, regulations, policies.
• Answered telephone before the third ring with proper telephone etiquette; warm greeting using resident's name.
Handling resident requests in timely manner. Responding promptly to over 50 emails a day. • Scheduled travel arrangements, lunch meetings, private parties, etc. • Monitored activity Lobby and, when necessary, coordinated on-site personnel to address residents' and guest' needs; contacted residents to announce guests, vendors, and deliveries. Maintained Lobby appearance, contacted housekeeping department as needed to clean or sanitize as needed. • Assisted residents with room reservation requests for Association's common area rooms; coordinated with maintenance and janitorial staff for the scheduling of meeting room setup and breakdown before and after resident use; inspected rooms for damage or misuse before and after each use. • Use resident's and guest's name when greeting him/her. Make eye contact with every resident and guest. • Assisted management office with scheduling move ins and move outs. • Managed resident's incoming and outgoing packages, dry cleaning/laundry, floral deliveries, perishables, etc.
Information Desk Clerk, 02/2016 to 02/2018
San Francisco Museum of Modern Art – San Francisco, CA
• Processed ticket sales, membership sales, major gift donations. • Checked in board members for meetings, hosts for museum programs, volunteers, etc. • Greeted and assisted all museum visitors; effectively handled questions, sales, services, and payments for multitude of museum programs and third-party products in accordance with established museum policies and procedures.
• Answered phone and responding to company emails.
• Scheduled guided tours; checked in school groups.
• Assisted over 1,000 visitors per day during popular exhibition showings.
Seasonal Phone Clerk, 11/2015 to 02/2016
San Francisco Ballet – San Francisco, CA
• Responsible for high volume computerized ticket sales through computer processing. • Resolved patron requests or problems in accordance with policies and procedures. • Updated patron account information in database.
• Promoted memberships and discounts when appropriate; processed major gift donations. • Answered over 100 calls per day.
EDUCATION
Skyline High School – 2008, Oakland, CA
------------------------------------------ VOLUNTEER EXPERIENCE -------------------------------------------------------- Alameda County Superior Court – Present, Oakland, CA
Oakland Symphony – 2016-2019, Oakland, CA
City of Oakland Mayor’s Commission on Persons with Disabilities Supplemental Application
1. What is your experience with disability (personal or professional) ? The MCPD’s goal is to achieve equal representation of the diversity of disability experiences, including but not limited to:
Physical
Sensory
Deafness
Blindness
Psychiatric
Learning
Intellectual
_____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ ________________________________________________
_____________________
_____________________________________________________________________
2. D
o you have knowledge in one or more of the following areas? Please describe.
H
ousing rights
Employment rights
Education rights
Transportation rights
Physical access requirements (California Building Code and Federal Standards & Guidelines)
Assistive technology
Self-Advocacy
Co mmunity organizing
________________________________________________________________________ ________________________________________________________________________ ____________________
____________________________________________________
________________________________________________________________________ ________________________________________________________________________
3. Do you have knowledge of how municipal government organizations work and the budget process? Please describe.
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
4. Do y
ou have professional expertise in one or more of the following areas? Please describe.
Ar
chitecture
Urban planning
Civil engineering
Law
Public administration
Fiscal policy
Legislation
Construction Management
Project Management
Event Planning
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
5. MCPD seeks representation that reflects the diversity of Oakland including but not limited to ethnicity, race, religion, sex, language, and district of residence. How would you contribute to the diversity of the MCPD?
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
6. To be eligible candidates should be residents or work in Oakland.
Exceptions may apply for individuals with unique expertise on a case by case basis so anyone interested is encouraged to apply. Do you live and/or work in Oakland? If not, what motivates you to join the MCPD?
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________
APPROVED AS TO FORM AND LEGALITY
________________________
CITY ATTORNEY’S OFFICE
OAKLAND CITY COUNCIL
RESOLUTION NO. _______________ C.M.S.
INTRODUCED BY
MAYOR SHENG THAO
A RESOLUTION CONFIRMING THE MAYOR’S APPOINTMENT S OF
RAVEN FOOTE, KAITLIN ROH, AND BRITTANY CRESWELL TO THE
COMMISSION ON PERSONS WITH DISABILITIES
WHEREAS, Section 601 of the City Charter provides that members of City boards and commissions shall be appoin ted by the Mayor subject to confirmation by the affirmative vote of five members of the City Council; and
WHEREAS, Ordinance No. 9968 C.M.S., adopted August 5, 1980, and amended by Ordinance No. 11864 C.M.S., adopted March 12, 1996 and then by Ordinance No. 13334 C.M.S., adopted October 20, 2015, created the Commission on Persons with Disabilities to address issues germane to accessibility, services and civil rights for persons with disabilities; and WHEREAS, the Commission on Persons with Disabilities consists of eleven (11) members, serving three-year staggered terms with no more than two consecutive terms; and WHEREAS, at least a majority of the Commission members appointed must be persons with disabilities; and
WHEREAS, the Honorable Mayor Sheng Thao has appointed Raven Foote, Kaitlin Roh, and Brittany Creswell to the Commission on Persons with Disabilities, subject to confirmation by the City Council; now, therefore, be it
RESOLVED: That pursuant to City Charter Section 601, the City Council hereby confirms the Mayor’s appointments to the Commission on Persons with Disabilities:
Raven Foote, to serve a three-year term beginning on September 3, 2021 and ending September 2, 2024, filling a seat vacated by Kyle O’Malley.
Kaitlin Roh, to serve a three-year term beginning on September 3, 2021 and ending September 2, 2024, filling a seat vacated by Ayanna Keeton.
Brittany Creswell, to serve a three-year term beginning on September 3, 2023 and ending September 2, 2026, filling a seat vacated by Barry Robinson.
IN COUNCIL, OAKLAND, CALIFORNIA,
PASSED BY THE FOLLOWING VOTE:
AYES -FIFE, GALLO, JENKINS, KALB, KAPLAN, RAMACHANDRAN, REID AND
PRESIDENT FORTUNATO BAS
NOES –
ABSENT –
ABSTENTION –
3343129v2/MJM
ATTEST:
ASHA REED
City Clerk and Clerk of the Council of the
City of Oakland, California