CED Committee
July 23, 2024
AGENDA REPORT
TO: Jestin D. Johnson FROM: William A. Gilchrist
City Administrator Director, Planning and
Building Department
SUBJECT: SUPPLEMENTAL – FY 2023-24
Quarter 3 Update on Code
Enforcement Activities
DATE: July 16, 2024
City Administrator Approval Date:
RECOMMENDATION
Staff Recommends That The City Council Receive An Informational Report Regarding The Fiscal Year 2023-24 Quarter 3 Update On The Planning and Building Department's Code Enforcement Activities.
REASON FOR SUPPLEMENTAL
The Agenda Report was rescheduled from the July 9, 2024 Community and Economic Development Committee to the July 23, 2024 Committee meeting. In the intervening time, Building Bureau leadership made recommendations to enhance the report with additional information that has not been shared in past reports; information which should provide more specificity to the public and other stakeholders.
The new information added to the report includes:
A Request for More Staffing
In responding to a request from the City Administrator’s Office (CAO) on how Code Enforcement can improve the number of Building Maintenance cases abated and closed, staff provided a request for more staffing; specifically, Specialty Combination Inspectors and administrative staff to increase capacity in this area (page 6).
Confirmation of Current Staffing Levels
Due to the aforementioned request from the CAO, and also the fact that this report was rescheduled to the July 23, 2024 Community and Economic Development Committee; Building Jestin Johnson (Jul 17, 2024 18:35 PDT)
Jul 17, 2024
Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – FY 2023-24 Quarter 3 Update on Code Enforcement Activities Date: July 16, 2024 Page 2
CED Committee
July 23, 2024
Bureau leadership has provided a confirmation that the staffing levels identified in the FY 2023- 24 Quarter 3 report are current.
Data Disaggregation
The CAO requested that Code Enforcement provide a breakdown of the “Case Management Duration” data depicted in Attachment A. Instead of one slide, this data now comprises four slides in this report. See Attachment A, slides 8 through 11.
Inclusion of Trends in First Inspections and Monitoring Inspections
Building Bureau leadership determined that a depiction of categorized trends in re-inspections and monitoring inspections would be helpful, as those trends have been depicted in past Quarterly Reports, but only for First Inspections. There are now two graphs, that show first inspections as well as re-inspections and monitoring Inspections. See Attachment A, Slides 5 and 6.
Other Changes
• On page 8 of the Agenda Report, in reference to the increase in the amount of time that each step of the Case Management process takes on average, the information has been updated to reflect a shorter period of time than was depicted in the original Agenda Report. This dramatic difference is due to the fact that newer calculations were used that enable disaggregation. The newer calculations showed that previous timeframes had been overstated. See Attachment A, slides 8 through 11.
• Other, minor rhetorical changes to provide more clarity within the document.
ACTION REQUESTED OF THE CITY COUNCIL
Staff recommends that the City Council receive an Informational Report regarding the FY 2023- 24 Quarter 3 update on the Planning and Building Department’s Code Enforcement activities.
Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – FY 2023-24 Quarter 3 Update on Code Enforcement Activities Date: July 16, 2024 Page 3
CED Committee
July 23, 2024
For questions regarding this report, please contact Alain Placido, Acting Chief Building Official, at 510-238-7110.
Respectfully submitted,
WILLIAM A. GILCHRIST
Director, Planning and Building Department
Reviewed by:
Alain Placido, Acting Deputy Director
Planning and Building Department
Sandra Smith
Management Assistant
Planning and Building Department
Prepared by:
Michael Johnson, Administrative Analyst II
Planning and Building Department
Hoang Banh, Program Analyst III
Planning and Building Department
Attachments (1):
A: Quarterly Code Enforcement Data and Statistics FY 2023-24, Quarter 3
Attachment A
Code Enforcement Quarterly Report:
Quarter 3 of FY 2023-24
Alain Placido
Acting Building Official
Planning and Building Department
City of Oakland 2
• Complaints Received Quarterly, by Category
• First Inspections and Follow-Up Inspections, by Category • Case Management Duration (FY 23-24 Quarter 3)
• Enforcement Actions (FY 23-24 Quarter 3)
• 1 Year of Data on Abated/Closed Cases
• Total Open Cases at the End of Quarter 3
• 1 Year of Data on Enforcement Fees Assessed
• Additional Online Resources
Contents
City of Oakland 3
Types of Complaints by Category
Blight / Property
Maintenance
[OMC 8.24]
Housing
Maintenance
[OMC 15.08]
Zoning
[OMC Title 17]
Trash / Debris Unpermitted work Business in residential zone Graffiti Mold Fencing height
Overgrown vegetation Lack of adequate heat Construction noise outside of permitted hours
Trash and recycling bins left
curbside past collection day Plumbing Equipment setback Use of gas-powered leaf
blower Electrical Livestock, e.g. roosters
City of Oakland 4
Complaints Received by Category
FY 2020 Q3 – FY 2024 Q3
624
866 769
614
877
569
865
705 851
1,033 1,003
705 670
1,069 1,048
827 841
478
483
500
587
879
1,184 495
447
468
435 455
387 559
544 589
514
64885
142
142 141
186 118
441
216
281
336 328
238
167
223 273
200
226
1,187
1,491 1,411 1,342
1,942 1,871 1,801
1,368
1,600
1,804 1,786
1,330 1,396
1,836 1,910
1,541
1,715
FY20
Q3
FY20
Q4
FY21
Q1
FY21
Q2
FY21
Q3
FY21
Q4
FY22
Q1
FY22
Q2
FY22
Q3
FY22
Q4
FY23
Q1
FY23
Q2
FY23
Q3
FY23
Q4
FY24
Q1
FY24
Q2
FY24
Q3
Blight Housing Maintenance Zoning
City of Oakland 5
First Inspections
FY 2020 Q3 – FY 2024 Q3
591
294 301 296 255 272 238 307 357
498 485 405 331 426
586
410 436
324
325 340 330
284 348 338
344
377
380 364
339 483
484
667
450
648
49 54 66 60
74 65 70
82 154
145 193
149 91
111
187
110
147
964
673 707 686
613
685 646
733
888
1,023 1,042
893 905
1,021
1,440
970
1,231
FY20
Q3
FY20
Q4
FY21
Q1
FY21
Q2
FY21
Q3
FY21
Q4
FY22
Q1
FY22
Q2
FY22
Q3
FY22
Q4
FY23
Q1
FY23
Q2
FY23
Q3
FY23
Q4
FY24
Q1
FY24
Q2
FY24
Q3
Blight Housing Maintenance Zoning
City of Oakland 6
Re-inspections and Monitoring Inspections
FY 2020 Q3 – FY 2024 Q3
581
190 305 263 334 297 257 329 445 460 529 477 431 502
793 753 764
1,184
352
547 492 455
846 820 881
1,019 1,052 1,065 946 1,000
1,210
1,815
1,477
1,749
84 34
47 45 45
51 68
85 115 157 158
131 146
182
287
280
284
1,849
576
899 800 834
1,194 1,145 1,295
1,579 1,669 1,752
1,554 1,577
1,894
2,895
2,510
2,797
FY20
Q3
FY20
Q4
FY21
Q1
FY21
Q2
FY21
Q3
FY21
Q4
FY22
Q1
FY22
Q2
FY22
Q3
FY22
Q4
FY23
Q1
FY23
Q2
FY23
Q3
FY23
Q4
FY24
Q1
FY24
Q2
FY24
Q3
Blight Housing Maintenance Zoning
City of Oakland 7
Enforcement
Category
Blighted
Property
(Including
graffiti)
Housing
Maintenance
Zoning
(Including
Noise)
Total
First
Inspections 436 648 147 1,231
Re-Inspections
and Monitoring
Inspections
764 1,749 284 2,797
Total
Inspections 1,200 2,397 431 4,028
Inspections (site visits)
Q3 Jan – Mar 2024
City of Oakland 8
Case Management Duration
Q3 Jan – Mar 2024
Average time from complaint intake, first inspection, NOV, to violation abatement within the quarter:
33.2 Business Days
ABATEMENTCASE
INTAKE
FIRST
INSPECTION
NOTICE OF
VIOLATION
SENT
4 Days 6.2 Days 22.9 Days
This compares to 31 Business Days for Q2
City of Oakland 9
Blight Case Management Duration
Q3 Jan – Mar 2024
Average time from complaint intake, first inspection, NOV, to violation abatement within the quarter:
31.4 Business Days
ABATEMENTCASE
INTAKE
FIRST
INSPECTION
NOTICE OF
VIOLATION
SENT
4.4 Days 6 Days 21 Days
City of Oakland 10
Housing Case Management Duration
Q3 Jan – Mar 2024
Average time from complaint intake, first inspection, NOV, to violation abatement within the quarter:
37.8 Business Days
ABATEMENTCASE
INTAKE
FIRST
INSPECTION
NOTICE OF
VIOLATION
SENT
2.8 Days 6.3 Days 28.6 Days
City of Oakland 11
Zoning Case Management Duration
Q3 Jan – Mar 2024
Average time from complaint intake, first inspection, NOV, to violation abatement within the quarter:
37.5 Business Days
ABATEMENTCASE
INTAKE
FIRST
INSPECTION
NOTICE OF
VIOLATION
SENT
3.8 Days 9.5 Days 24.3 Days
City of Oakland 12
Enforcement
Action Definition Cases
Clean-up
Contract
An agreement with the owner agreeing to pay
the cost of City-facilitated clean-up. 5
Notice of
Repeat
Violation
The same or similar violation has been verified
within 24 months. 1
Stop Work
Order Stops unpermitted work or work beyond scope 42
Compliance
Plan Plan made with owner about fees and Abatement 5
Enforcement Actions for Compliance or Abatement
Q3 Jan – Mar 2024
City of Oakland 13
515 734 883 728
1,573380
347
494
403
575
131
286
206
232
324
1,026
1,367
1,583
1,363
2,472
0 500
1000
1500
2000
2500
FY 23 Q3 FY 23 Q4 FY 24 Q1 FY 24 Q2 FY 24 Q3
Blight Housing Maintenance Zoning
Abated & Closed*
FY 2023 Q3 – FY 2024 Q3
*Includes non-actionable (sent to other agencies)
and referred cases (multiple complaints)
City of Oakland 14
Abated & Closed
Q3 Jan – Mar 2024
City of Oakland 15
Type
Open
Cases
Previous
Quarter
New Cases
Current
Quarter
Abated
and
Closed
Open Cases
End of
Quarter
Blight 3,578 841 1,573 2,846
Maintenance 3,376 648 575 3,449
Zoning 770 226 324 672
Total 7,724 1,715 2,472 6,967
Total Open Cases
Q3 Jan – Mar 2024
City of Oakland 16
Enforcement Fees Assessed
Quarter Cases
Invoiced
Fees
(Includes
Bonds)
Bonds for
Compliance
Plan
FY24 Q3 294 $451,803 $24,000
FY24 Q2 299 $390,741 $17,500
FY24 Q1 263 $351,531 $30,500
FY23 Q4 216 $273,694 $9,000
FY23 Q3 166 $273,440 $7,008
FY 2023 Q3 – FY 2024 Q3
City of Oakland 17
• Notice of Violations available to public at
https://aca.accela.com/OAKLAND/Cap/CapH
ome.aspx?module=Enforcement&TabName=
Enforcement
• Previous Code Enforcement Reports are
available at
https://www.oaklandca.gov/documents/city-
of-oakland-quarterly-building-code-
enforcement-reports
Additional Information