View Report And Legislation — Oakland City Council, October 15, 2024

Letter of Appointment
October 15, 2024
Dear President Basandmembersof theCityCouncil:

Pursuant toCityCharter Section601, theMayor hasappointedthefollowingpersonsasmembersofthefollowingboardor commission, subject toCityCouncil confirmation:

CommissiononPersonswithDisabilities
RavenFoote, toserveathree-year termbeginningonSeptember 3, 2024andendingSeptember 2, 2027, fillingavacant seat previouslyheldbyherself.

KaitlinRoh, toserveathree-year termbeginningonSeptember 3, 2024andendingSeptember 2, 2027, fillingavacant seat previouslyheldbyherself.

BrittanyCreswell, toserveathree-year termbeginningonSeptember 3, 2024andendingSeptember 2, 2027, fillingavacant seat previouslyheldbyherself.

JuliaWilson, toserveathree-year termbeginningonSeptember 3, 2024andendingSeptember 2, 2027, fillingavacant seat previouslyheldbyMarjorieLynne.

Thankyoufor your assistanceinthismatter.

Sincerely,
Mayor ShengThao

Submit Date: Jul 19, 2024
First Name
Last Name
Email Address
Street Address
Suite or Apt
City
State
Postal Code
Primary Phone
Alternate Phone
Employer
Job Title
City of Oakland Boards & Commissions
Profile
Pronouns
What City Council district do you live in?

District 5

Which Boards would you like to apply for?
Commission on Persons with Disabilities: Submitted
Interests & Experiences

BRITTANEY

CRESWELL

BRITTANEY A CRESWELL
Upload a Resume
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.

As a lifelong resident of the Allendale neighborhood/Laurel area in Oakland, I have a strong connection to this community and a deep passion for advocating on its behalf. Working closely with Neighborhood Services at the City of Oakland, I have been actively involved in efforts to revive the disbanded Neighborhood Council group, despite challenges such as staffing shortages and technical residency constraints within the beat. My commitment to community empowerment continues to drive me in these endeavors.

Furthermore, I
currently volunteer at the Alameda County Superior Court as an Information Officer, providing assistance to community members with offering directions within the courthouse, answering questions on where to receive copies of their records, pay restitution or traffic violations, and facilitating connections with the appropriate staff members. This role has allowed me to refine my communication and problem-solving skills while serving the public.

I
am also in the final stages of the hiring background check process with the Alameda County Sheriff's Office for the Emergency Dispatcher I position. This experience has provided me with valuable insights into public safety operations and the critical role of clear communication in emergencies.

In addition, I have established a positive working
relationship with the Oakland Police Department's Mental Health Unit. I am actively engaged in understanding their LD 37 and Crisis Intervention Team (CIT) training programs, which are vital in assisting individuals in our community who are facing mental health challenges, disabilities, and substance abuse issues. This collaboration has deepened my understanding of the complexities involved in supporting community members in crisis situations.

I believe
that my experience in community advocacy, public service, and collaboration with law enforcement align well with the CPAB's mission of fostering civic engagement, collaboration, and public safety in Oakland. I am eager to contribute to the board's initiatives to promote positive relationships and problem-solving among residents throughout our city.

Thank you
for considering my application.

Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.

Please paste the text of your resume or curriculum vitae below.

Please click the acknowledgement below.

Service on City of Oakland boards, commissions, and committees may require filings of the FPPC's Statements of Economic Interest (Form 700). Upon appointment and determination of filing status, I will comply with all filing obligations.

I Agree
*
BrittaneyCreswell_Resume.pdf

BRITTANEY A CRESWELL

BRITTANEY CRESWELL
Highly adaptable individual with a proven track record of thriving in high-volume work environments and effectively managing multiple tasks under pressure. Currently serving in community involvement positions at the Alameda County Superior Court and the City of Oakland, demonstrating strong organizational skills and a commitment to community service.

Certified in First Aid and CPR, with a solid foundation in emergency response protocols and crisis management. Eager to leverage experience and training to excel in a first responder role, providing critical support and assistance in emergency situations with professionalism and compassion.

PROFESSIONAL

SUMMARY
Administrative support Attention to detail
Multitasking Emergency protocols
Confidentiality Critical thinking
Communication Problem solving
Technical proficiency Active listening
Empathy Ability to work in fast-paced environment
SKILLS
RESIDENT CONCIERGE 07/2021 to 04/2024
Four Seasons Private Residences, San Francisco
RESIDENT CONCIERGE 05/2019 to 07/2020

WORK HISTORY
Acted as first and main point of contact for UHNWI●
Handled correspondence, emails, and phone calls related to household matters● Responded to resident support needs with highest level of timeliness, hospitality, and professionalism, providing personalized solutions and services, ensuring that their needs were met
●
Overseen household staff, coordinating home maintenance and repairs, and ensuring that home runs smoothly
●
Performed administrative duties such as filing, data entry, and preparing documents or reports
●
Aided in planning and executing events, meetings, or gatherings● Made travel arrangements and coordinated vacations for homeowner and their family● Maintained confidentiality and exercising discretion in all interactions and communications● Implemented security measures to ensure safety and well-being of household members and property
●

Millennium Tower, San Francisco
CONCIERGE02/2018 to 04/2019
The Ritz Carlton, San Francisco, CA
GALLERY ASSISTANT02/2016 to 02/2018
San Francisco Museum Of Modern Art, San Francisco, CA
Welcomed residents and guests with friendly and professional demeanor, serving as face of Millennium Tower and first point of contact for all inquiries and requests ●
Provided personalized concierge services, including making reservations, arranging transportation, and coordinating deliveries
●
Acted as liaison between UHNWI and external parties, including family members, business associates, vendors, and service providers, to ensure smooth communication and coordination of activities
●
Overseen household staff and ensured smooth operations within residence● Handled administrative duties such as filing, record-keeping, and correspondence on behalf of household
●
Coordinated maintenance requests and repairs●
Assisted in planning and executing private social events and corporate meetings to foster sense of community within residence
●
Managed front desk and lobby area to maintain organization and appearance● Maintained discretion and confidentiality in all interactions and communications● Demonstrated success in handling a high volume of calls, inquiries, and requests with professionalism and attention to detail
●
Warmly greeted spa guests and assisted with check-in procedures, ensuring seamless and personalized arrival experience
●
Provided detailed information about spa services, treatments, packages, and amenities to guests, answering inquiries and making recommendations based on their preferences ●
Scheduled appointments for spa treatments, including massages, facials, body scrubs, and salon services, while coordinating therapist availability and guest preferences ●
Maintained reservation book accuracy and ensured prompt follow-up with guests about appointments, changes, and cancellations
●
Handled guest feedback, inquiries, and concerns with professionalism and empathy, resolving issues promptly and escalating when necessary ●
Collaborated with spa team, therapists, and other departments to ensure seamless guest experience and uphold standards of Ritz-Carlton brand
●
Welcomed and greeted visitors to SFMOMA with warm and friendly attitude, providing information about exhibitions, programs and museum amenities ●
Sold admission tickets and memberships at museum's ticketing desk, processing transactions accurately and efficiently
●
Provided excellent customer service by addressing visitor inquiries, helping with directions, and language translation in fast-paced setting resulting in 90% customer satisfaction rating and positive feedback from patrons.
●
Collaborated with museum staff, volunteers, and security team members to ensure cohesive and seamless visitor experience throughout museum ●
PHONE CLERK11/2015 to 02/2016
San Francisco Ballet, San Francisco, CA
VISITOR SERVICE ASSISTANT09/2014 to 02/2016
Exploratorium, San Francisco, CA
Upheld mission and values of SFMOMA by promoting art appreciation, cultural diversity, accessibility, and inclusivity in all interactions with visitors ●
Answered an average of 100+ incoming calls daily from patrons, donors, and public in professional and friendly manner. Provided information about upcoming performances, ticket availability, pricing, and special event
●
Processed ticket orders by phone using ballet's ticketing system. Helped callers in selecting proper seating options and processing payments securely ●
Handled ticket exchanges, refunds, and special requests related to ticket purchases.● Provided correct and detailed information about performance schedules, casting, venue directions, parking, and accessibility options to callers ●
Maintained accurate and up-to-date records of customer interactions, ticket sales, reservations, and inquires in ballet's customer relationship management (CRM) system ●
Stayed informed about ballet's repertoire, artistic season, and organizational policies to effectively assist callers and contribute to positive customer experience ●
Provided friendly, attentive service throughout peak times for responsive customer care.● Assisted in maintaining visitor database, ensuring accuracy and confidentiality of personal information.
●
Answered phone promptly and directed incoming calls to correct offices.● Resolved customer problems and complaints.●
Trained new Visitor Service Assistants on protocols and procedures, ensuring consistent levels of service across the team.
●
Managed approximately 30 incoming emails per day from customers.● AFFILIATIONS City of Oakland - Allendale Neighborhood Council● City of Oakland - Boards and Commissions●
Volunteer Information Officer
Alameda County Superior Court - Present, Oakland, CA

ADDITIONAL

INFORMATION
Greet and assist visitors to the Wiley W. Manuel Courthouse with courtesy and professionalism
●
Provide information and direction to individuals seeking assistance within the courthouse● Aid in facilitating communication between court personnel and visitors● Submit Date: May 28, 2024
First Name Last Name
Email Address
Street Address Suite or Apt
City State Postal Code
Primary Phone Alternate Phone
Employer Job Title
Upload a Resume
City of Oakland Boards & Commissions
Profile
What City Council district do you live in?
District 1
Which Boards would you like to apply for?
Commission on Persons with Disabilities: Submitted
Interests & Experiences
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.

I have been working within the disabled community for over a decade and have experience working with individuals with motor, sensory, and intellectual disabilities. Starting out as a member of Best Buddies and Circle of Friends, I worked closely with my high school's special education program, and helped host event where students with intellectual disabilities could interact and socialize with other disabled students and neurotypical students. In university, I worked for the disabled students program, as well as interned at the Center for Independent Living in Berkeley. I studies Landscape Architecture and Disability Studies and did my thesis on designing play elements for autistic children. At the CIL, I worked closely with a master carpenter to design retrofits to local Berkeley homes to make them more accessible to their disabled inhabitants. Working for the DSP, I helped make classrooms more accessible and regularly interacted with students who had sensory disabilities. I hope to bring my design background to the MCPD and help the board communicate more effectively with designers and planners, as well as create design-based initiatives that benefit disabled people in Oakland, whether that be safer streets or parklet compliance with the ADA.

Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.

Julia Wilson
MIG
Landscape Design Project
Associate
2024_Wilson_Resume.pdf
Julia Wilson

Please paste the text of your resume or curriculum vitae below.

Please click the acknowledgement below.

I Agree
*
Julia Wilson
JIA
WILSON

EDUCATION

UNIVERSITY OF

CALIFORNIA, BERKELEY
College of Environmental Design
B.A. Landscape Architecture
Cum Laude, GPA: 3.7

PONTIFICAL CATHOLIC

UNIVERSITY OF CHILE
UCEAP Intensive Language Program
2018 Spring Semester (January-July)
Faculty of Architecture and Faculty of Art
Minor in Disability Studies
SKILLS

TECHNOLOGY
Drafting/Modeling: AutoCAD,
Rhinoceros 6
Graphic Design: Illustrator,
Photoshop, InDesign, Lightroom
ART
2D: hand-drawing, ink, watercolor,
collage, photography
3D: ceramics, ﬁber arts
Spanish - professional

LANGUAGES

VOLUNTEERAWARDS
2020 Thomas Church Award, 1st
Place Prize
2019 Archhive Books Portable
Reading Rooms, Honorable Mention
2020 Wurster Circus, Honor Award

PUBLICATIONS
Discovering Barriers: Improving the Built Environments for Individuals with IDD
Whitepaper / Perkins Eastman / August 2021
• A pilot study analyzing potential environmental stressors for neurodivergent people in grocery stores.

Nature Bathing: A Multi-Sensory Experience for Better
Emotional Regulation
Article / Exceptional Needs Today, Issue 6 /November 2021 • An article exploring the beneﬁts of regular interaction with nature and green spaces for autistic children.

EXPERIENCE

BLASEN LANDSCAPE ARCHITECTURE / DESIGNER
2021 - 2022
• Supported a variety of residential and commercial projects through draftwork in Vectorworks, graphic development in both digital and traditional mediums, as well as resource development.
• Sped up work ﬂow by managing deadlines, facilitating coordination with architects, general contractors, clients, and suppliers, as well as materials and planting research.

PERKINS EASTMAN / DESIGN AND WELLNESS FELLOW
2020 - 2021
• Researched potential environmental stressors in the built environment for neurodivergent individuals.
• Worked with occupational therapists, architects, landscape architects, and designers to create holistic solutions to accessibility problems in the urban environment.

DANCE FOR ALL BODIES / BOARD OF DIRECTORS - SECRETARY
2023 - present
• Coordinating meetings, agendas, staﬀ payments, and event requests, as well as planning and executing an annual fundraising event.

DIRTWORKS LANDSCAPE ARCHITECTURE, PC / INTERN
2019
•Worked directly with designers and architects to develop projects, push graphics, and explore the ﬁeld of landscape architecture in healthcare design.
•Activities included drafting, rendering, site visits, professional photography, and design.

MEYER STUDIO - LAND ARCHITECTS / DESIGNER
2022 - present
• Engaging directly with construction documentation set creation, detail development, cost estimation, and higher level production. • Taking on a front facing role, aiding in the management of clients and subconsultants to meet deadlines and maintain quality of drawings. • Taking charge of operational and oﬃce management tasks, such as supplies inventory, coordinating permit and certiﬁcation deadlines, as well as interfacing with building managers and maintenance staﬀ.

Submit Date: Apr 16, 2024
First Name Middle
Initial
Last Name
Email Address
Street Address Suite or Apt
City State Postal Code
Primary Phone Alternate Phone
Employer Job Title
Upload a Resume
City of Oakland Boards & Commissions
Profile
What City Council district do you live in?
None Selected
Which Boards would you like to apply for?
Commission on Persons with Disabilities: Appointed
Interests & Experiences
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.

Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.

Please paste the text of your resume or curriculum vitae below.

Kaitlin Roh
Kaitlin Roh

Please click the acknowledgement below.

I Agree
*
Kaitlin Roh
Submit Date: Jan 08, 2024
First Name Middle
Initial
Last Name
Email Address
Street Address Suite or Apt
City State Postal Code
Primary Phone Alternate Phone
Employer Job Title
Upload a Resume
City of Oakland Boards & Commissions
Profile
What City Council district do you live in?
None Selected
Which Boards would you like to apply for?
Commission on Persons with Disabilities: Appointed
Interests & Experiences
Please tell us how your qualifications and participation will relate to the requested board and/or commission's mission.

I was born and raised in Inglewood,CA and I am currently an Oakland resident. I have seen many changes in both communities that have negatively impacted the residents who grew up there. I currently work for the superior court of California, where I review cases to ensure compliance with state laws and policies. I would like to continue my career in Government relations. I want to work more closely to community members and make a positive impact.

Please submit your resume or curriculum vitae. You may upload a document. (A Word format is preferred.) Alternatively, you may paste the text of your resume in the field provided below.

Please paste the text of your resume or curriculum vitae below.

Raven Foote
RF_Resume_24__1_.pdf
Raven Foote

Please click the acknowledgement below.

I Agree
*
Raven Foote
Raven Foote

PROFESSIONAL EXPERIENCE
Superior Court of California, Alameda County - Oakland, CA PROBATE EXAMINER | 08/2018 to Present
● Conduct comprehensive reviews of probate documents to ensure compliance with state laws, court policies, and procedures.
● Act as a liaison between judges, attorneys, and the public, providing clear and concise information on court policy, procedures, case statuses, and other inquiries. ● Perform in-depth legal research to assess the validity of wills, trusts, and other estate planning documents, ensuring proper distribution of assets according to applicable laws. ● Prepare and present clear and concise written reports, published on the Court’s website, summarizing findings and recommendations for court hearings. ● Present recommendations or conclusions regarding judicial council forms to advisory boards, governing bodies, and other stakeholders
Los Angeles County Superior Court - Los Angeles, CA
COURT ASSISTANT III | 03/2018 to 08/2018
● Managed complex and confidential administrative tasks, demonstrating exceptional organizational skills and attention to detail in supporting daily court operations. ● Effectively coordinated and scheduled court proceedings, ensuring efficient use of judicial resources and maintaining accurate calendars for assigned courtrooms. ● Conducted comprehensive research on case law, statutes, and legal precedents, providing valuable support in the preparation of legal documents and court proceedings.
● Conduct hearings and mediations, addressing concerns raised by interested parties and ensuring fair and equitable resolution of disputes.
● Generated informative reports highlighting bi-weekly trends, project progress, and other pertinent metrics, aiding data-driven decision-making.

Los Angeles County Superior Court - Los Angeles, CA
SENIOR RECORDS ASSISTANT | 03/2017 to 03/2018
● Oversaw the management of a high-volume records department, ensuring the accurate and efficient processing of legal documents in compliance with court procedures. ● Implemented and maintained a systematic records organization system, enhancing accessibility and retrieval efficiency for court staff and external stakeholders.

●
Conducted
regular
audits
of
records
to
verify
accuracy,
completeness,
and
compliance
with
regulatory
requirements,
contributing
to
the
overall
integrity
of
the
court's
document
repository.●
Collaborated
with
court
clerks
and
legal
professionals
to
address
records-related
inquiries,
providing
timely
and
accurate
information
to
support
court
proceedings.●
Resolved
discrepancies
and
issues
related
to
records,
working
closely
with
court
personnel
and
external
agencies
to
reconcile
and
update
information
as
needed.

Enterprise
-
Los
Angeles,
CA
C

USTOMER
S
ERVICE
R

EPRESENTATIVE
|
09/2014
to
01/2017●
Provided
exceptional
customer
service
by
actively
engaging
with
clients,
addressing
inquiries,
and
resolving
issues
promptly
to
ensure
a
positive
rental
experience.●
Efficiently
managed
customer
transactions,
including
reservations,
rental
agreements,
and
returns,
utilizing
company
systems
to
accurately
process
payments
and
document
rental
details.●
Proactively
promoted
company
loyalty
programs
and
additional
services,
contributing
to
revenue
generation
and
customer
retention
goals.●
Resolved
customer
concerns
and
complaints
professionally,
demonstrating
strong
problem-solving
skills
and
a
commitment
to
customer
satisfaction.

Superior
Court
Of
California,
Alameda
County
-
Oakland,
CA
J

USTICECORPS
L
EGAL
I
NTERN
|
09/2014
to
06/2015
●
Assisted
self-represented
litigants
by
providing
information
on
court
procedures,
legal
resources,
and
available
services,
contributing
to
improved
access
to
justice.●
Conducted
legal
research
on
case
law,
statutes,
and
procedural
rules,
supporting
judges,
clerks,
and
other
legal
professionals
in
preparing
for
hearings
and
trials.●
Drafted
legal
documents,
including
pleadings
and
forms,
under
the
supervision
of
attorneys,
ensuring
accuracy
and
compliance
with
court
requirements.●
Collaborated
with
court
staff
to
organize
and
manage
court
calendars,
ensuring
the
timely
and
efficient
scheduling
of
hearings
and
trials.

EDUCATION

CALIFORNIA
STATE

UNIVERSITY,
EAST
BAY
-
Hayward,
CA
Bachelor
of
Science
Criminal
Justice
Concentration:

Administration
of
Justice
SKILLS●
Legal
Knowledge●
Case
Management●
Analytical
Skills●
Research
Skills

APPROVED AS TO FORM AND LEGALITY

________________________
CITY ATTORNEY’S OFFICE

OAKLAND CITY COUNCIL

RESOLUTION NO. ______________ C.M.S.

INTRODUCED BY

MAYOR SHENG THAO

A RESOLUTION CONFIRMING THE MAYOR’S REAPPOINTMENT OF

RAVEN FOOTE, KAITLIN ROH, AND BRITTANY CRESWELL AND

APPOINTMENT OF JULIA WILSON TO THE COMMISSION ON

PERSONS WITH DISABILITIES

WHEREAS, Section 601 of the City Charter provides that members of City boa rds and commissions shall be appointed by the Mayor subject to confirmation by the affirmative vote of five members of the City Council; and

WHEREAS, Ordinance No. 9968 C.M.S., adopted August 5, 1980, and amended by Ordinance No. 11864 C.M.S., adopted March 12, 1996 and then by Ordinance No. 13334 C.M.S., adopted October 20, 2015, created the Commission on Persons with Disabilities to address issues germane to accessibility, services and civil rights for persons with disabilities; and

WHEREAS, the Commission on Persons with Disabilities consists of eleven (11) members, serving three-year staggered terms with no more than two consecutive terms; and

WHEREAS, at least a majority of the Commission members appointed must be persons with disabilities; and

WHEREAS, the Honorable Mayor Sheng Thao has reappointed Raven Foote, Kaitlin Roh, and Brittany Creswell and appointed Julia Wilson to the Commission on Persons with Disabilities, subject to confirmation by the City Council; now, therefore, be it

RESOLVED: That pursuant to City Charter Section 601, the City Council hereby confirms the Mayor’s appointments to the Commission on Persons with Disabilities:

Raven Foote, to serve a three-year term beginning on September 3, 2024 and ending September 2, 2027, filling a vacant seat previously held by herself.

Kaitlin Roh, to serve a three-year term beginning on September 3, 2024 and ending September 2, 2027, filling a vacant seat previously held by herself.

Brittany Creswell, to serve a three-year term beginning on September 3, 2024 and ending September 2, 2027, filling a vacant seat previously held by herself.

Julia Wilson, to serve a three-year term beginning on September 3, 2024 and ending September 2, 2027, filling a vacant seat previously held by Marjorie Lynne.

IN COUNCIL, OAKLAND, CALIFORNIA,

PASSED BY THE FOLLOWING VOTE:

AYES - FIFE, GALLO, JENKINS, KALB, KAPLAN, RAMACHANDRAN, REID AND

PRESIDENT FORTUNATO BAS
NOES –
ABSENT –
ABSTENTION –

3374995v2/MJM
ATTEST:

ASHA REED
City Clerk and Clerk of the Council of the
City of Oakland, California

Oakland City CouncilOctober 15, 2024

Oakland City Council
October 15, 2024