Jenn Oakley
SUMMARY
Passionate and dedicated case manager with a blend of lived and professional experience, committed to improving the quality of life for unhoused and formerly unhoused individuals.
Experienced in building relationships and crafting individualized support plans for clients. Known for advocacy efforts to combat societal marginalization and support individuals through personal hardships. Strong collaborator focused on achieving equitable futures for those in need.
RELEVANT EXPERIENCE
Lead Case Manager
Rising Sun Center for Opportunity, Oakland, CA
January 2024 – Present
● Provide case management services to individuals experiencing barriers to employment and housing stability.
● Support a caseload of 90 – 150 clients in securing employment, housing, and accessing critical social services.
● Collaborate with local community organizations to ensure comprehensive support and resources for clients.
Case Manager, Permanent Supportive Housing
Lifelong Medical, Oakland, CA
September 2022 – January 2024
● Manage outreach, assessment, and intensive supportive services for a caseload of 40- 60 formerly unhoused clients.
● Develop tailored support plans based on individual client needs to ensure stable housing.
● Build and maintain strong, supportive relationships with clients and team members, promoting community health through events, group outings, and other community- building activities.
Founder
Equal Access to Services and Housing, Oakland, CA
2020 – Present
● Founded and oversee a nonprofit organization dedicated to providing individualized services to individuals experiencing homelessness.
● Facilitate emergency housing support, leveraging both personal and professional networks.
● Collected and analyzed data from unhoused individuals to inform housing an shelter services.
ADDITIONAL EXPERIENCE
Member, Board of Directors
Lifelong Medical
2025 - present
Member, Consumer Community Advisory Board
Healthcare for the Homeless
2025 – present
Member, Task Force
HomeTogether Strategic Plan to End Homelessness, Alameda County 2024 – present
Voting Member, Outreach, Access, and Coordination Committee and Unsheltered Work group Sub-committee
Berkeley/Oakland Alameda County Continuum of Care
2023 - present
EDUCATION
Bachelor of Science in Accounting
Christian Brothers University, Memphis, TN
2001
National Consumer Scholar
Camden Coalition, Camden, NJ
2023 - 2024