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Rules & Legislation Committee
February 26, 2026

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Public Works And Transportation Committee
March 10, 2026

AGENDA REPORT

TO: Jestin D. Johnson FROM: Bradley Johnson
City Administrator Director of Finance
SUBJECT: SUPPLEMENTAL – Reorganizing Of
The Parking Division
DATE: February 26, 2026

City Administrator Approval Date:

RECOMMENDATION

Staff Recommends That City Council Receive An Informational Report From The City Administrator On The Proposed Reorganization Of The Department Of Transportation’s Parking Division, Including (1) The Rationale For The Proposal; (2) A Fiscal Impact Statement Including Any New Or Unfrozen Staff Costs And An Analysis Of Operational Cost Savings; (3) A Summary Of Outreach That Occurred To Department Of Transportation Staff, The Public, And The Business Community; And (4) Information On How The Change Would Impact The Parking Division’s Collaboration With Other Departments.

REASON FOR SUPPLEMENTAL

This supplemental report is issued in response to questions raised during the February 10, 2026, Public Works And Transportation Committee Meeting regarding the informational report on the proposed reorganization of the Department Of Transportation’s Parking Division. The Committee approved the recommendation of Staff to receive and forward this item to a full City Council Agenda on Non-Consent with a supplemental report to include: 1. Data broken down by meters, garages, as well as the Parking Tax, and fines 2. Data on Sales Tax collected during that same time period. 3. Data On abandoned vehicles that were towed. 4. Any data that is related to collections timing.

This report also communicates that the Administration plans to delay the transition of Parking functions from DOT to Finance and OPD until Mid-May. This delay will allow for more time to facilitate the transition and address any concerns.

Jestin Johnson (Mar 5, 2026 15:42:57 PST)
Mar 5, 2026
Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 2
Public Works And Transportation Committee
March 10, 2026

1. Revenue data broken down by parking meters, parking garages, Parking Tax, and parking fines.

Parking Meters:

Table 1: Annual Parking Meters Revenue FY 2003-04 Through FY 2024-25 Parking
Fee

FY 2003-04

FY 2004-05

FY 2005-06

FY 2006-07

FY 2007-08

FY 2008-09
On Street
Parking
Meters

7,171,551

7,872,803

8,466,518

9,504,462

9,633,179

10,304,739
Annual
Growth Rate

9.8%

7.5%

12.3%

1.4%

7.0%
Parking
Fee

FY 2009-10

FY 2010-11

FY 2011-12

FY 2012-13

FY 2013-14

FY 2014-15
On Street
Parking
Meters

12,374,412

11,333,898

11,494,292

11,959,173

12,126,605

14,294,993
Annual
Growth Rate

20.1%

-8.4%

1.4%

4.0%

1.4%

17.9%
Parking
Fee

FY 2015-16

FY 2016-17

FY 2017-18

FY 2018-19

FY 2019-20

FY 2020-21
On Street
Parking
Meters

15,243,940

15,416,248

16,400,016

17,033,870

11,738,138

7,994,760
Annual
Growth Rate

6.6%

1.1%

6.4%

3.9%

-31.1%

-31.9%
Parking
Fee

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

On Street
Parking
Meters

11,345,247

11,346,593

10,238,204

13,314,749

Annual
Growth Rate

41.9%

0.0%

-9.8%

30.0%

*On July 1, 2024, standard parking rates were increased from $2 an hour to $3 an hour, a 33% increase.

Chart 1: Annual Parking Meters Revenue FY 2003-04 Through FY 2024-25

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 3
Public Works And Transportation Committee
March 10, 2026

Parking Garages:

Table 2: Annual Parking Garages Revenue FY 2003-04 Through FY 2024-25 Parking
Fee

FY 2003-04

FY 2004-05

FY 2005-06

FY 2006-07

FY 2007-08

FY 2008-09
Off Street
Parking
(Garages)

5,331,706

5,165,391

5,623,953

5,045,853

4,614,258

4,244,152
Annual
Growth Rate

-3.1%

8.9%

-10.3%

-8.6%

-8.0%
Parking
Fee

FY 2009-10

FY 2010-11

FY 2011-12

FY 2012-13

FY 2013-14

FY 2014-15
Off Street
Parking
(Garages)

4,313,406

4,267,269

4,748,093

6,216,476

7,742,545

8,264,270
Annual
Growth Rate

1.6%

-1.1%

11.3%

30.9%

24.5%

6.7%
Parking
Fee

FY 2015-16

FY 2016-17

FY 2017-18

FY 2018-19

FY 2019-20

FY 2020-21
Off Street
Parking
(Garages)

9,600,595

9,852,345

10,513,876

11,378,358

10,593,933

4,215,763
Annual
Growth Rate

16.2%

2.6%

6.7%

8.2%

-6.9%

-60.2%
Parking
Fee

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

Off Street
Parking
(Garages)

6,161,646

7,208,291

7,165,426

7,137,424

Annual
Growth Rate

46.2%

17.0%

-0.6%

-0.4%

Chart 2: Annual Parking Garages Revenue FY 2003-04 Through FY 2024-25

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 4
Public Works And Transportation Committee
March 10, 2026

Parking Tax (Includes the Violence Prevention Parking Tax Surcharge) Table 3: Annual Parking Tax Revenue FY 2003-04 Through FY 2024-25

Chart 3: Annual Parking Tax Revenue FY 2003-04 Through FY 2024-25

Parking
Tax

FY 2003-04

FY 2004-05

FY 2005-06

FY 2006-07

FY 2007-08

FY 2008-09
Local
Taxes:

Parking

8,664,102

11,580,156

15,195,778

16,202,056

15,746,303

14,196,451
Annual
Growth Rate

33.7%

31.2%

6.6%

-2.8%

-9.8%
Parking
Tax

FY 2009-10

FY 2010-11

FY 2011-12

FY 2012-13

FY 2013-14

FY 2014-15
Local
Taxes:

Parking

13,885,221

13,459,028

15,975,931

15,564,682

16,660,703

18,397,843
Annual
Growth Rate

-2.2%

-3.1%

18.7%

-2.6%

7.0%

10.4%
Parking
Tax

FY 2015-16

FY 2016-17

FY 2017-18

FY 2018-19

FY 2019-20

FY 2020-21
Local
Taxes:

Parking

20,174,146

20,886,224

21,136,655

21,726,266

17,311,763

11,590,287
Annual
Growth Rate

9.7%

3.5%

1.2%

2.8%

-20.3%

-33.0%
Parking
Tax

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

Local
Taxes:

Parking

18,183,655

22,229,747

22,322,785

22,362,224

Annual
Growth Rate

56.9%

22.3%

0.4%

0.2%

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 5
Public Works And Transportation Committee
March 10, 2026

Parking Fines
Table 4: Annual Fines And Penalties Revenue FY 2003-04 Through FY 2024-25 Fines & Penalties FY 2003-04 FY 2004-05 FY 2005-06 FY 2006-07 FY 2007-08 FY 2008-09 Fines: State Vehicle
Code

1,197,233

1,287,637

1,249,184

1,184,328

1,484,819

1,373,746
Annual Growth Rate 7.6% -3.0% -5.2% 25.4% -7.5%
Fines: City Traffic
Code

23,637,798

21,385,071

22,239,785

23,581,985

18,963,110

24,088,010
Annual Growth Rate -9.5% 4.0% 6.0% -19.6% 27.0%
Collections: Parking
Violations Bureau

364,642

195,903

135,505

87,861

22,745

18,611
Annual Growth Rate -46.3% -30.8% -35.2% -74.1% -18.2%
Fines & Penalties FY 2009-10 FY 2010-11 FY 2011-12 FY 2012-13 FY 2013-14 FY 2014-15 Fines: State Vehicle
Code

1,524,542

1,783,017

2,049,207

2,070,699

1,819,307

1,168,581
Annual Growth Rate 11.0% 17.0% 14.9% 1.0% -12.1% -35.8% Fines: City Traffic
Code

26,317,051

23,782,904

23,933,301

20,784,731

22,061,324

21,496,582
Annual Growth Rate 9.3% -9.6% 0.6% -13.2% 6.1% -2.6%
Collections: Parking
Violations Bureau

11,420

36,985

40,387

99,545

198,899

317,995
Annual Growth Rate -38.6% 223.8% 9.2% 146.5% 99.8% 59.9% Fines & Penalties FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 Fines: State Vehicle
Code

951,768

752,204

688,643

676,688

618,108

553,840
Annual Growth Rate -18.6% -21.0% -8.4% -1.7% -8.7% -10.4% Fines: City Traffic
Code

19,658,691

19,509,042

16,048,895

18,616,986

16,699,889

15,163,476
Annual Growth Rate -8.5% -0.8% -17.7% 16.0% -10.3% -9.2% Collections: Parking
Violations Bureau

301,661

351,271

342,326

441,831

323,936

387,153
Annual Growth Rate -5.1% 16.4% -2.5% 29.1% -26.7% 19.5% Fines & Penalties FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 Fines: State Vehicle
Code

757,369

671,213

604,004

548,419
Annual Growth Rate 36.7% -11.4% -10.0% -9.2%
Fines: City Traffic
Code

17,964,242

16,906,766

16,816,022

21,404,015
Annual Growth Rate 18.5% -5.9% -0.5% 27.3%
Collections: Parking
Violations Bureau

403,963

378,419

285,050

386,265
Annual Growth Rate 4.3% -6.3% -24.7% 35.5%
Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 6
Public Works And Transportation Committee
March 10, 2026

Chart 4: Annual Fines And Penalties Revenue FY 2003-04 Through FY 2024-25

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 7
Public Works And Transportation Committee
March 10, 2026

2. Data On Sales Tax Collected During That Same Time Period.

Table 5: Annual Sales Tax revenue FY 2003-04 through FY 2024-25

Chart 6: Annual Sales Tax Revenue FY 2003-04 Through FY 2024-25

Sales Tax FY 2003-04 FY 2004-05 FY 2005-06 FY 2006-07 FY 2007-08 FY 2008-09 Year End Actuals 36,463,114 41,651,199 44,874,319 46,689,241 53,089,829 46,122,469 Annual Growth Rate 14.2% 7.7% 4.0% 13.7% -13.1%
Sales Tax FY 2009-10 FY 2010-11 FY 2011-12 FY 2012-13 FY 2013-14 FY 2014-15 Year End Actuals 35,876,786 41,235,072 44,740,906 48,817,907 49,761,088 51,824,207 Annual Growth Rate -22.2% 14.9% 8.5% 9.1% 1.9% 4.1%
Sales Tax FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 Year End Actuals 55,234,589 53,701,770 57,465,177 62,053,906 55,516,844 57,824,365 Annual Growth Rate 6.6% -2.8% 7.0% 8.0% -10.5% 4.2%
Sales Tax FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
Year End Actuals 64,165,884 66,389,881 61,739,826 59,998,887 Annual Growth Rate 11.0% 3.5% -7.0% -2.8%

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 8
Public Works And Transportation Committee
March 10, 2026

3. Data On Abandoned Vehicles That Were Towed.

2023 Vehicle Enforcement Unit Data

YEAR STATUS TOTAL
2023 BOOTING - PARKING TICKETS 40
2023 HOMELESS ENCAMPMENT 73
2023 NO PLATE NO VIN 105
2023 PRIVATE PROPERTY 12
2023 REGISTRATION 767
2023 STOLEN 871
2023 STRIPPED 663
2023 TAGGED 199
2023 TOW AWAY ZONE 21
2023 TOTAL GRAND TOTAL 2,751

2024 Vehicle Enforcement Unit Data

YEAR STATUS TOTAL
2024 ENCAMPMENT 128
2024 NO PLATE NO VIN 265
2024 PRIVATE PROPERTY 20
2024 REGISTRATION 949
2024 STOLEN 1,397
2024 STRIPPED 617
2024 TAGGED 603
2024 TOTAL GRAND TOTAL 3,979

2025 Vehicle Enforcement Unit Data

YEAR STATUS TOTAL
2025 HOMELESS ENCAMPMENT 47
2025 NO PLATE NO VIN 210
2025 PRIVATE PROPERTY 11
2025 REGISTRATION 1,169
2025 STOLEN 611
2025 STOLEN 11
2025 STRIPPED 312
2025 TAGGED 480
2025 Total GRAND TOTAL 2,851
Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 9
Public Works And Transportation Committee
March 10, 2026

4. Any data that is related to collections timing.

These operational concerns were identified by the Citywide Collections Division and previously discussed with Parking management.

The Citywide Collections Division, a component of the Revenue Management Bureau with the Department of Finance, works closely with the Parking Mobility and Assistance Center (PMAC) team and management to ensure compliance with parking laws, rules, and City policy. This collaboration includes coordinating efforts and sharing necessary information to establish parking payment plans for individuals who need to register their vehicles but are unable to pay outstanding citation balances in full.

Despite these collaborative efforts, several operational issues have been identified.

1. Parking & Mobility Assistance Center (PMAC) Telephone Hours: PMAC customer service telephone hours remain limited to 11:30 a.m. – 2:30 p.m. The reduced availability results in increased call volume to the Collections Division from individuals seeking information regarding citation contests and administrative hearings.

2. Customer Service Counter Staffing: While PMAC public counter hours have expanded from 10:00 a.m. – 2:00 p.m. to 8:30 a.m. – 4:00 p.m., only one cashier is assigned to process payments despite four available cashier windows. As a result, the Collections Division has experienced an increase in customer complaints and additional foot traffic from individuals seeking assistance in the Collections lobby.

3. Citation Suspend Report: Collections officers who manage payment plans routinely rely on a monthly citation suspend report. The Collections Division has not received this report for several months. The continued lack of access to this report impacts on staff’s ability to effectively manage payment plans.

4. Delays in DMV Registration Lien Transfers: The failure to transfer eligible citations to DMV in a timely manner allows balances to accumulate unchecked. As a result, registration holds are not triggered when appropriate, and customers continue accruing additional citations, significantly increasing their overall debt. These delays have resulted in substantially increased citation counts and escalating balances on individual vehicles.

Recent examples include:
· 62 citations totaling $12,247
· 35 citations totaling $9,360
· 101 citations totaling $21,019

This ongoing issue highlights concerns regarding inconsistencies in the timing of citation transfers, particularly when older citations remain outstanding without enforcement action. A significant portion of high-volume citations with elevated outstanding balances fall into this category, resulting in substantially larger total amounts due and extended repayment periods for customers. The delays ultimately complicate collections efforts and increase administrative workload.

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 10
Public Works And Transportation Committee
March 10, 2026

5. Payment Plan Reconciliation Delays: There have been ongoing issues with delays in the parking payment plan reconciliation process. Multiple meetings have been held regarding these delays. Untimely reconciliation has resulted in individuals who have paid for their plans in full receiving third-party collection notices. This issue directly increases call volume, lobby foot traffic and requires additional staff intervention.

Recently, reconciliations have occurred the day before or the day of scheduled monthly meetings, rather than on a consistent, timely basis throughout the month.

6. Citation Holds Placed Beyond Contest Window: Collections Division staff have observed instances in which citations are placed on hold for approximately four months. While citations are on hold, they do not incur first, second, or third penalties, nor do they accrue interest. When establishing payment plans, Collections staff must manually review these citations and contact Parking to request removal of the holds before proceeding. In many of the cases reviewed, the hold was placed after the 21-day contest period had already expired. Under those circumstances, the appropriate action would typically be issuance of a “Too Late to Contest” notice rather than placing the citation on hold.

These situations create additional administrative steps and delays, which impact the timely establishment of payment plans. They also reduce revenue owed to the City.

7. Overnight Street Sweeping Citations – Mailed Notices: The Collections Division has observed a significant volume of citations issued for street sweeping violations between the hours of 12:30 a.m. and 3:30 a.m. along MLK Jr. Way, Jackson Street, and Alice Street. These citations are not physically placed on vehicles and are instead mailed to the registered owner.

This process creates operational challenges when returned mail is not processed timely within PMAC. As a result, customers may remain unaware of the citation until penalties have accrued, increasing dissatisfaction of residents.

The Collections Division understand that this approach is utilized during overnight hours due to parking control technician safety considerations. However, the impact on notification timelines and customer account status warrants further review to determine whether process adjustments or additional safeguards may be necessary.

Jestin D. Johnson, City Administrator
Subject: SUPPLEMENTAL – Reorganizing Of The Parking Division Date: February 26, 2026 Page 11
Public Works And Transportation Committee
March 10, 2026

ACTION REQUESTED OF THE CITY COUNCIL

Staff Recommends That The City Council Receive An Informational Report From The City Administrator On The Proposed Reorganization Of The Department Of Transportation’s Parking Division, Including (1) The Rationale For The Proposal; (2) A Fiscal Impact Statement Including Any New Or Unfrozen Staff Costs And An Analysis Of Operational Cost Savings; (3) A Summary Of Outreach That Occurred To Department Of Transportation Staff, The Public, And The Business Community; And (4) Information On How The Change Would Impact The Parking Division’s Collaboration With Other Departments.

For questions regarding this report, please contact Bradley Johnson, Director of Finance, at (510) 207-5730.

Respectfully submitted,

BRADLEY JOHNSON
Director Of Finance, Finance Department

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