Brian K. Hollander
PROSPECTUS:
Experienced advocate and leader with a commitment to program management, community organization, government systems and policy.
SKILLS AND QUALIFICATIONS:
Provided administrative services related to management of disabilities services programs Thorough knowledge of evolving State and Federal Regulations and policies, specializing in areas impacting historically marginalized groups
Managed multiple grant funded projects, from application through implementation Deep history and passion for Independent Living and Peer Led Recovery movements Developed and conducted community events to speak with groups and individuals about complex issues in lay-people’s terms and create plans of action Deep ties to storytelling and linking lived experiences to policy actions Created and implemented training for large and small group settings Developed and maintained relationships with internal and external stakeholders at all levels of hierarchy
Long time leader in the Disability Rights Movement with a vast network of colleagues and contacts throughout the globe
Government experience through County Government and in Public Policy work Interpreted and distilled public policy documents into lay-people’s terms Extensive involvement government initiatives including, but not limited to, NYS Medicaid Redesign, Managed Long-Term Care and Value Based Payment, No Wrong Door Extensive technology competency, including, but not limited to Microsoft Office Suite, project/case management software and data collection and management software.
EMPLOYMENT HISTORY:
June 2022 – Present
Disability Rights California
1831 K Street,
Sacramento, CA 95811
Supervising Advocate Specialist – California Office of Patients’ Rights Direct Supervision of the Patients' Rights Advocate and related work product, Ensure consistent communication and practices are employed.
Provide technical assistance and consultations regarding Patients’ Rights laws, best practices, and advocacy service delivery to state hospital administration.
Identify trends and patterns within the complaint process.
Take lead on complex cases involving multiple parties, complex factual issues, or complex legal issues. This includes investigations, negotiations, and plan of corrections.
Create and prepare written resource materials and conduct outreach to, and education and training of, consumers, community groups, advocates, and others.
Participate with other unit staff to address recurring problems and issues affecting state hospital residents.
Assist in performance reviews and supervision of other C.O.P.R. advocacy staff.
Coordinate or lead efforts regarding; specified policies, reports, or projects.
Take primary responsibility for coordinating a component of C.O.P.R.s advocacy functions, which could include, for example, chairing or co-chairing a workgroup, coordinating monitoring activities or assisting in the delivery of a focused training.
Travel to state hospitals and county advocacy programs to provide onsite technical assistance and to conduct program/peer reviews.
Perform other duties as assigned.
June 2021 – December 2021
Diamond Bakery Holdings
335 North Fairfax Avenue
Los Angeles, CA 93105
Chief Executive Officer
Plan, develop, implement, and direct the company’s operational and fiscal function and performance by working closely with the Board of Directors.
Develop and implement human resources policies and practices Act as a strategic partner by developing and implementing the company’s plans and programs.
Improve operational and financial effectiveness of the company by creating, improving, implementing, and enforcing policies and procedures of the company.
Provide financial guidance and advice to others within executive leadership and exercise financial controls.
Provide strategic input and leadership on decision making issues affecting the company Foster and grow strategic financial partnerships
Act as a strategic advisor and consultant offering expert advice on contracts and negotiations Ensure all vendor relationships meet the company’s criteria for quality, timeliness, customer service, and financial stability
Work with COO to plan for continual improvements and a continual increase of operating efficiencies, revenue, and profitability
Foster growth and encourage development among senior executive team and all members of staff by mentoring and interacting with members of staff at all levels.
June 2018 – June 2021 Independent Living Resource Center of the Tri Counties
423 West Victoria Street
Santa Barbara, CA 93101-3619
Program Manager
Represent the organization on various boards, committees, commissions, and at events Oversee Program services provided by staff, documentation, billing submission as part of leadership team
Continually remain knowledgeable of legislation and efforts effecting the independent living field
Prioritize and coordinate Systems Change activities with the Systems Change Advocate, ensuring consumer and community partner representation in all counties served Supervise staff, overseeing their duties, monitoring performance and adherence to independent living philosophy, program objectives and certification standards Oversee staff reporting utilizing documentation program; train, perform continuous reviews, and routinely run reports to ensure grant success and need for increased training Monitor program performance and participate in/initiate program development Provide program narrative input/creation to grants and related reports Coordinate as leadership team member on policy, procedure implementation and in-service trainings
Regularly update manuals, provide input to policies and procedures and coordinate with the leadership team for timely submission to the Board or Executive Director as applicable.
Develop and provide monitoring tools for staff and board evaluation of service data and goal attainment of service objectives and consumer satisfaction surveys Receive, review, and compile monthly staff board reports and prepare for Board packet.
Participate in and organize communication of program information
June 2017 – June 2018 Independent Living Center of the Hudson Valley 15-17 3
rd Street
Troy, NY 12180
New York Connects Outreach Specialist
Identify resources that support individuals with disabilities living in the community; Outreach to disability agencies, health care providers, hospital social workers, personal care assistance programs, to make NY Connects services known to places where people with disabilities utilize services
Using a person-centered assistance/options counseling approach, meet with consumers and caregivers to assist in identifying the need for long-term services that will enable them to remain in the community
Provide information and assistance in securing needed services and ensure safe transitions for individuals transitioning from one setting to another Attend all mandated NY Connects training
Actively participate in all Long Term Care Council meetings, as well as other county or region-specific meetings
October 2014 – April 2016 Consumer Directed Personal Assistance Association of NYS (CDPAANYS)
119 Washington Avenue, Suite 3A
Albany, NY 12210
Statewide Peer Mentoring Program Manager
Supervised day to day operations of grant-funded peer mentoring program Recruited, hired, trained and supervised peer mentors
Developed and presented public information sessions
Developed all project infrastructure including forms, database, surveys, marketing materials, Completed all project reporting requirements
Worked with executive director to market initiative to stakeholders
June 2010 – September 2014 Westchester Independent Living Center 2 nd Floor, 10 County Center Road
White Plains, NY 10607
Community Outreach Coordinator
Organized and conducted multiple community events on subjects affecting individuals with disabilities
Participated in multiple work-groups and community boards to advocate for systemic policies benefiting individuals with disabilities
Key member of organizational marketing team
Created and co-edited organizational e-newsletter
Conducted Americans with Disabilities Act (ADA) compliance reviews in public accommodation settings and advocated for change where needed Represented organization at regional resource fairs and community events Served as point of contact for inter-organizational events and initiatives
MH Public Policy Coordinator
Facilitated the Westchester Peer Networking Group
Advocated for systemic changes and policies to benefit individuals with mental health conditions
Created and conducted workshops and community events on subjects related to mental health services
Wrote and submitted public comment for multiple public hearings Position was concurrent with Community Outreach Coordinator and Client Assistance Program Coordinator
Client Assistance Program Coordinator
Provided assistance to individuals applying for or receiving state vocational rehabilitation Services
Provided due process representation in disputes with vocational rehabilitation providers, up to and including representation at administrative fair hearings Provided advocacy to resolve disputes without utilizing formal hearing process Advocated for appropriate services, including, but not limited to education, training, assistive technology, transportation, environmental modifications Created and conducted workshops on the vocational rehabilitation process, rights and responsibilities and creating an effective Individualized Plan for Employment Provided technical assistance to individuals and groups regarding the vocational rehabilitation process
Advocated for systemic change through the New York State and national Client Assistance Program advocacy networks.
Wrote and presented public comment regarding the State Plan for Rehabilitation Services
September 2008 – June 2009 Gateway Community Industries, Inc. 1 Amy Kay Parkway PO Box 5002
Kingston, NY 12401
Residential Program Manager
Oversaw day to day operations of scattered site supported apartment program for individuals with developmental disabilities in two counties.
Hired, trained, scheduled and supervised staff
Created and maintained operating budget
Reconciled accounts including petty cash and cash accounts of individuals served Ran treatment team meetings for individuals served
Advocated for appropriate services with community providers and landlords Created service plans with individuals served
Completed auditing and reporting of required documentation Facilitated client advisory council
Assisted individuals served to participate in NYS Self Advocacy Organizational meetings
October 2006 – June 2008 Greystone Programs, Inc.
2070 Route 52, Building 330D
2 nd Floor
Hopewell Junction, NY 12533
Residence Director
Oversaw day to day operations of Individualized Residential Opportunity residence (IRA).
Hired, trained, scheduled and supervised staff
Created and maintained operating budget
Reconciled accounts including petty cash and cash accounts of individuals served Ran treatment team meetings for individuals served
Advocated for appropriate services with community providers and landlords Created service plans with individuals served
Completed auditing and reporting of required documentation Facilitated client advisory council
Assisted individuals served to participate in NYS Self Advocacy Organizational meetings Assisted individuals served to register to vote and ensured transportation to polls Served in one IRA for individuals with medical complications and another for children with autism.
Participated in regular IEP meetings for children with autism
September 2005 – October 2006
Per-Diem Direct Support Professional
Provided day to day support and supervision to children with autism in IRA setting Planned and participated in community recreational opportunities Completed daily service plan goals
Participated in team meetings at agency
Participated in required training as scheduled
September 2002 – February 2006 Dutchess County Human Rights Commission 22 Market Street
Poughkeepsie, NY 12601
Human Rights Assistant
Interviewed individuals alleging discrimination in employment, housing, credit, public accommodation or education
Collected information and evidence regarding allegations of discrimination Completed detailed summary of allegations of discrimination Provided guidance regarding rights and recourse
Filed formal complaints of discrimination with New York State Department of Human Rights, EEOC or Department of Justice, where appropriate Assisted in development and implementation of community education events Conducted outreach and education to youth regarding human rights, discrimination and dispute resolution
Conducted ADA assessments in housing and public accommodation Participated in community advisory groups related to human rights issues
December 2000 – October 2006 Greystone Programs, Inc.
36 Violet Avenue
Poughkeepsie, NY 12601
Residence Habilitation Mentor
Provided one on one, in home assistance to individuals with developmental disabilities to achieve self-directed community integration goals.
Assisted individuals in articulating goals they wished to achieve Provided transportation to community activities
Provided additional assistance as appropriate, at direction of individual served
December 1998 to September 2002 Dutchess County Department of Social Services 60 Market Street
Poughkeepsie, NY 12601
Clerk E
Proofread data entry forms for compliance with agency systems Provided technical assistance to Social Welfare Workers regarding systems entry issues Performed backup Computer Operator duties
Performed additional duties as needed, such as finger imaging, cashier, telephone reception, etc.
December 1997-December 1998 Social Welfare Worker
Dutchess County Department of Social Services
60 Market Street
Poughkeepsie, NY 12603
Interviewed applicants for Safety Net, Temporary Aid to Needy Families, Supplemental Nutrition Assistance Program, and Medicaid
Collected documentation and information of financial status Made eligibility determinations for above-listed programs Processed individual cases for follow up by appropriate individuals and departments
EDUCATION:
SUNY Dutchess Community College
Poughkeepsie, NY
A.A.S., Communications ‘93
LICENSES & CERTIFICATIONS:
Tompkins/Seneca/Tioga BOCES VO/PRO
Early Childhood Occupations Certification ‘90
Associations:
Former Board Member – Taconic Resources for Independence – Poughkeepsie, NY Past Co-President - Board of Directors – New York Association of Psychiatric Rehabilitation Services – Albany, NY
Fund for Santa Barbara Grant Making Committee – Santa Barbara, CA
Committees:
- Public Policy – Co-Chair
- Fund Development – Co-Chair
- Employment
- Cultural Competence
- Human Resources
- Finance
Past Board Member – Congregation Berith Shalom – Troy, NY o Membership Chair
o Vice President for Membership and Engagement
o Human Resources Committee
o Finance Committee
- Disability Equity Inclusion and Access Committee, DRC - Grant Evaluator CA Department of Rehabilitation – Older Individuals who are Blind Program
- Grant Evaluator CA Department of Rehabilitation – Systems Change Network Hub - Experienced Reviewer for the Substance Abuse and Mental Health Services Administration (SAMHSA)