Agenda Item
City Council
Item #: 3.4. 6/14/2022 File #: 22-0251
TO: Honorable Mayor and Members of the City Council
THRU: Rob Houston, City Manager
FROM: Dan Adams, Chief of Police
1. SUBJECT
Agreement with TriTech Software Systems dba Central Square for software upgrades and maintenance of the Police Department’s Computer Aided Dispatch and Records Management System.
2. SUMMARY
Annual software support for the continuation of the Orange Police Department’sComputer Aided Dispatch and Records Management System in the amount of $117,779.41, representing an annual maintenance fee of $107,779.41, plus a contingency of $10,000 for additional maintenance during Fiscal Year 2022-2023.
3. RECOMMENDED ACTION
Approve the agreement with TriTech Software Systems in an amount of $117,779.41 for software upgrades and maintenance, and authorize the Mayor and City Clerk to execute on behalf of the City.
4. FISCAL IMPACT
The total expenditure, including the $10,000 contingency, for this agreement is $117,779.41 and will be funded through General Fund (100).
5. STRATEGIC PLAN GOALS
Goal 1: Provide for a safe community
a: Provide staffing and resources to deliver services that ensure public safety.
6. DISCUSSION AND BACKGROUND
TriTech Software Systems (TriTech) is the current vendor of the Police Department’sComputer Aided Dispatch and Records Management System (CAD/RMS) used for basic operations, including dispatching and 9-1-1 services, data collection, workflow, and real-time reporting.
Due to the systems performance, value of upgrades, and personnel dissatisfaction with the system, staff pursued other options to replace the CAD/RMS system including an all-inclusive enterprise solution to help manage police hardware and software. The proposed project has been identified in Capital Improvement Project No. 30196 and is included in a separate staff report being considered on tonight’s agenda.
In the interim, an agreement with TriTech is needed to continue annual maintenance services for Fiscal Year 2022-2023. The annual maintenance cost of $117,779.41, represents the annual City of Orange Printed on 6/9/2022Page 1 of 2
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Item #: 3.4. 6/14/2022 File #: 22-0251
Fiscal Year 2022-2023. The annual maintenance cost of $117,779.41, represents the annual maintenance fee of $107,779.41, plus a $10,000 contingency. The contingency is being included in anticipation of the National Incident-Based Reporting System (NIBRS) and Crossroads Crash and Citation database maintenance costs that are not included in the annual renewal and are dependent on the completion date of those respective projects.
Based on the complexity of the CAD/RMS software system, the department is requesting the continuation of annual software upgrades and maintenance services with TriTech for a total amount of $117,779.41.
7. ATTACHMENTS
· Professional Services Agreement with TriTech
City of Orange Printed on 6/9/2022Page 2 of 2
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