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Draft HOME-ARP Allocation Plan

Orange City Council
March 14, 2023

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Draft HOME-ARP Allocation Plan
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March 14, 2023
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HOME Investment
Partnerships
Program
American Rescue
Plan

HOME-ARP ALLOCATION
PLAN
March 2023
2 HOME ARP ALLOCATION PLAN

HOME-ARP ALLOCATION PLAN
HOME Investment Partnerships (HOME) Program
American Rescue Plan

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TABLE OF CONTENTS
INTRODUCTION .......................................................................................... 4 CONSULTATION ......................................................................................... 5 PUBLIC PARTICIPATION .......................................................................... 17 NEEDS ASSESSMENT AND GAP ANALYSIS ......................................... 20 HOME-ARP ACTIVITIES ........................................................................... 35 HOME ARP PRODUCTION HOUSING GOALS ....................................... 38 PREFERENCES ........................................................................................ 38 HOME- ARP REFINANCING GUIDELINES .............................................. 38 REFERRAL METHODS ............................................................................. 39 APPENDIX A: Public Participation Comments .......................................... 40 APPENDIX B: HOME-ARP Certifications & SF 424 Form ........................ 51

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INTRODUCTION
On March 11, 2021, the American Rescue Plan (ARP) was signed into law to provide relief and to address the continued impact of the COVID-19 pandemic on the economy, public health, State and local governments, individuals, and businesses. To address the need for homelessness assistance and supportive services, Congress appropriated $5 billion in ARP funds to be administered through HOME to perform four activities that must primarily benefit qualifying individuals who are homeless, at risk of homelessness, or in other vulnerable populations. In order to receive the HOME-ARP allocation, the City must develop a HOME-ARP Allocation Plan that will become part of the City’s PY2021 HUD Annual Action Plan by substantial amendment.

The City of Orange’s HOME-American Rescue (ARP) Allocation Plan describes how the City of Orange engaged in the consultation and public participation process as part of the Plan’s development and requirements. It outlines how the City will use HOME-ARP funds to address the needs of qualifying populations who are defined as persons who are: (1) homeless, as defined in section 103(a) of the McKinney-Vento Homeless Assistance Act, as amended (42 U.S.C.11302(a)) (“McKinney-Vento”); (2) at risk of homelessness, as defined in section 401 of McKinney-Vento; (3) fleeing, or attempting to flee domestic violence, dating violence, sexual assault, stalking, or human trafficking; (4) part of other populations where providing supportive services or assistance would prevent a family’s homelessness or would serve those with the greatest risk of housing instability; or (5) veterans and families that include a veteran family member that meet the criteria in one of (1)-(4) above.

The City will receive $1,655,186 in HOME-ARP funding to be used in accordance with the HOME-ARP Guidelines and as described in this Allocation Plan.

The eligible activities for HOME-ARP activities are as follows:

1. Administration and Planning Costs;

2. Development of Rental Housing (Acquisition, Rehabilitation, Construction);

3. Development of Non-Congregate Shelter (Acquisition, Rehabilitation, Construction);

4. Tenant-Based Rental Assistance (TBRA);

5. Supportive Services; and

6. Nonprofit Operating and Capacity Building Assistance.

The contents of this plan will address how the City of Orange proposes to use its HOME-ARP Funds in accordance with the eligible activity proposed in this HOME- ARP Allocation Plan.
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The following are the major components addressed in the plan:

1. Consultation;

2. Public Participation;

3. Needs Assessment and Gaps Analysis;

4. Identification of HOME-ARP Activities;

5. HOME-ARP Housing Production Goals.

CONSULTATION
The City of Orange undertook an extensive consultation process to encourage public participation in the development of its HOME ARP-Allocation Plan. The consultation meetings helped inform this HOME ARP-Allocation Plan by providing additional information and data on the qualifying populations. The consultations also included one-on-one interviews with homeless individuals to assess the gaps in their services and needs. Through the consultations, the City was able to identify gaps in shelter, housing, other service delivery systems, and the eligible activities currently occurring within the City. Most importantly, the City identified potential collaborations for administering HOME-ARP eligible activities.

In accordance with the HOME-ARP Guidelines, the City consulted with the following agencies before developing its HOME-ARP allocation plan:
 Continuum of Care (CoC) agencies serving the jurisdiction’s geographic area;
 Homeless service providers;
 Domestic violence service providers;
 Veterans’ groups;
 Public housing agencies (PHAs);
 Public agencies that address the needs of the qualifying populations; and  Public or private organizations that address fair housing, civil rights, and the needs of persons with disabilities.

Stakeholder Consultation
The consultation meetings were held as follows:
 Consultation Meeting #1 – Virtual meeting
October 13, 2022, 7:00 p.m.
 Consultation Meeting #2 – Virtual meeting
October 18, 2022, 6:00 p.m.
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 Consultation Meeting #3 – Weimer Room, 300 E. Chapman Avenue October 25, 2022, 6:00 p.m.
 Consultation Meeting #4 – Virtual Meeting
October 27, 2022, 7:00 p.m.
 Consultation Meeting #5 – Virtual Meeting
November 1, 2022, 4:00 p.m.
 Consultation Meeting #6 – Handy Park, 2143 E. Oakmont Avenue November 3, 2022, 6:00 p.m.
 Consultation Meeting #7 – El Camino Park, 400 N. Main Street November 10, 2022, 7 p.m.

The consultation meetings were coordinated to include public noticing and email invitations to all required participants under the HOME-ARP guidelines.

The meetings included:

1. Overview of the funding available to the City under the HOME-ARP program;

2. PowerPoint Presentation by City staff describing the funding source, HOME-ARP Allocation Plan Process, and the eligible activities the City considered for inclusion in the HOME-ARP Allocation plan;

3. Video presentation on the homeless services currently provided at the Homeless Resource Center (HRC) in Orange;

4. Solicitation of feedback for the needs of the Orange qualifying population.

The HOME-ARP Allocation Plan was developed following an extensive consultation and outreach effort. The City of Orange conducted extensive outreach activities beginning October 13, 2022. The City held over seven (7) consultation meetings to engage stakeholder groups in the process of its engagement efforts. In addition, fourteen (14) one-on-one interviews were held with homeless advocates, service providers, and homeless individuals beginning November 2022. The consultation meetings included external and internal participants. The consultation meetings with stakeholders were held virtually and in person. Community Development staff also offered one-on-one consultations to accommodate individuals unable to attend the consultation meetings. The consultation meetings with the stakeholders were advertised consistent with the City of Orange’s Citizen Participation Plan. Email communication was also sent to stakeholders. The outreach effort included advertisement via the City’s website and social media, flyers at City Hall Department counters and the Main Library, and on City monitors in at the City Clerk’s Office and Community Services Department. Meetings were also advertised on the City’s channel 3 station. 7 HOME ARP ALLOCATION PLAN
Additionally, the City’s partner, The HUB OC, a local non-profit, distributed flyers at a local church, youth center location, and included the information in their monthly newsletter. The HUB OC also assisted with outreach by including information for the stakeholder meetings on their social media platforms.

The series of meetings and one-on-one interviews were conducted with internal/external stakeholders including homeless service providers, City staff, continuum of care partners, fair housing agencies, homeless individuals, among many others involved in addressing the homeless needs in the City of Orange.

For a complete list, please refer to table below. The consultation process provided helpful insight and clarification on current issues, needs, gaps and feedback for addressing the needs of the unsheltered populations throughout the City and region.

The interviews were conducted by staff from the City’s Community Development Department and Community Services Department.

The consultations provided attendees with the HOME-ARP Program background, funding availability, eligible uses of funds, and the range of activities the City of Orange proposes to undertake to address the needs of the qualifying populations.

The consultations were an essential part of assessing the needs of all the qualifying populations because it provided an opportunity to gather data maintained by other organizations.

Through the consultations, the City of Orange:
 Gathered data to understand the needs of the four qualifying populations;  Identified gaps in shelter, housing, or service delivery systems;  Determined eligible activities currently occurring within the City of Orange; and
 Identified potential collaborations for administering HOME-ARP eligible activities.

Additionally, a Public Hearing was held before the City Council on January 10, 2023, after proper noticing to solicit additional feedback on the use of HOME-ARP funds. A second public hearing was held on March 14, 2023, to include accessibility language in the noticing and give additional opportunity for stakeholder comment on the draft HOME-ARP Plan and receive City Council approval of the Plan. Initially, the Public Hearing for the Substantial Amendment to the 2021-2022 Action Plan to integrate the HOME-ARP Allocation Plan was noticed for February 14, 2023, but was re-noticed and held on March 28, 2023, to include additional accessibility language in the noticing. The following table includes a list of outreach methods, the date of the meeting and the targeted audience.
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Method of Outreach
Method of Outreach Date Target of Outreach
Flyers at:
 Community
Development
Department
 City Clerk Office
 Orange Main Library
 Friends Church
 Youth Centers of
Orange
October 13,
2022 –
November 10,
2022
 City Residents
 Community
Stakeholders
 Elected Officials
City of Orange Official
Website
October 11,
2022 - January
10, 2023
 City Residents
 Community
Stakeholders
 Elected Officials
Social media platforms:
 City of Orange
 The HUB OC
October 13,
2022-November
10, 2022
 City residents
 Community
Stakeholders
 Elected officials
Advertisement Monitors:
 Community Services
 City Clerk
October 13,
2022- November
10, 2022
 City Residents
 Community
Stakeholders
 Elected Officials
Direct email meeting
invitation
Starting October
1, 2022
 Continuum of Care
Service Providers
 Homeless Services
Providers
 Local Hospitals
 Fair Housing Agencies
 Food Service
Providers
 Local Partners (ie.

Starbucks, Full Circle,
City of Orange
Community Services
Department).
 CDBG Committee P
 Planning Commission
Members
 Elected Officials
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City’s Channel 3 Station Starting October
13, 2022 –
November 10,
2022
 City Residents
 Community
Stakeholders
 Elected Officials
One-on-One Interviews Starting October
1, 2022
 Targeted recipients
 Providers
Public Notice Starting
December 1,
2022
Community at Large
Push Notifications of
Meetings
Starting October
1, 2022
Subscribers
The HUB OC newsletter October,
November
Subscribers
Organizations Consulted by Type and Method
Agency/Org Consulted Type of Agency/Org Method of
Consultation
Coalition of OC
Community Health
Supports needs of
vulnerable populations
through service, education,
advocacy, and resources
Virtual stakeholder
meetings on 10/13/22,
10/18/22
Did not participate.

Orange County Health
Care Agency - County
of Orange Social
Services
Planning, implementing,
operating social services
One-on-one in-person
consultation on
11/9/22
Orange County Health
OC Outreach and
Engagement (OC O&E)
Care coordinator, case
management, and
assistance to physical
health, behavioral health,
housing, and other
supportive services
Virtual stakeholder
meetings on 10/13/22,
10/18/22
One-on-one in-person
consultation on
11/9/22
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The HUB – Homeless
Resource Center (HRC)
Administrator
Local non-profit; homeless
services provider, clothing
provider through their thrift
store, and youth services
through the Youth Centers
of Orange
Virtual stakeholder
meetings 10/13/22,
10/18/22, 10/27/22,
11/1/22
In-person stakeholder
meeting 10/25/22,
11/10/22
Abound Food Prepare and deliver meals
to the HRC
Virtual stakeholder
meeting 10/13/22,
10/18/22
Did not participate.

HomeAid Family care and emergency
shelter
Virtual stakeholder
meetings 10/13/22,
10/18/22
Feeding Freedom Homeless food service
provider
Virtual stakeholder
meeting 10/13/22,
10/18/22
Did not participate.

Helping Hands Homeless service provider Virtual stakeholder meeting 10/13/22,
10/18/22
Did not participate.

Helping Homeless
Companions
Homeless pet service
provider
Invited to virtual
stakeholder meetings
10/13/22, 10/18/22
One-on-one in-person
interview on 11/9/22
Hospital Association of
S. California
Homeless service provider Invited to virtual
stakeholder meeting
10/13/22, 10/18/22
Did not participate.
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Hurtt Family Clinic Homeless health service
provider
Invited to virtual
stakeholder meeting
10/13/22, 10/18/22
Did not participate.

Lestonacc Medical care and vision
services
Invited to virtual
stakeholder meeting
10/13/22, 10/18/22
Phone consultation on
11/17/22
Love Orange Community Service
Provider
Invited to virtual
stakeholder meeting
10/13/22, 10/18/22
Trellis Homeless Service Provider Virtual stakeholder
meeting 10/13/22,
10/18/22
Did not participate.

Clothing the Homeless Clothing provider for the
homeless
Virtual stakeholder
meeting 10/13/22,
10/18/22
Did not participate
Sisters of St. Josephs Homeless Service Provider Virtual meeting on 10/27/22
Assurance and
American Assistance
Provide free mobile devices
to homeless individuals
One-on-one in-person
interview on 11/15/22
Stay Connect.us Provide free mobile devices
to homeless individuals
One-on-one in-person
interview on 11/9/22
Full Circle Provides clothing assistance
to the homeless through the
HRC
Virtual stakeholder
meeting 10/18/22
Youth Centers of
Orange
Provide child-care
assistance for homeless
families through HRC
Virtual stakeholder
meeting on 10/18/22
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HomeAid Family care and emergency
shelter
Virtual stakeholder
meeting 10/18/22
Coalition of OC
Community Health
County of Orange
Continuum of Care
Virtual stakeholder
meeting 10/13/22,
10/18/22
Did not participate.

Volunteers of America Offers programs for
vulnerable populations
including domestic violence
victims and veterans and
their families
Virtual stakeholder
meetings on 10/13/22,
10/18/22
One-on-one in-person
consultation on
11/15/22
Veterans of OC Veteran’s Advocacy Group Invited to virtual stakeholder meetings
on 10/13/22, 10/18/22
Did not participate.

Volunteers of America Offers programs for
vulnerable populations
including domestic violence
victims and veterans and
their families
Virtual Stakeholder
Meeting 10/13/22,
10/18/22
One-on-one in-person
consultation on
11/15/22
Fair Housing
Foundation
Housing Advocacy Virtual stakeholder
meetings on
10/13/22, 10/18/22
Phone consultation on
11/17/22
CDBG Program
Committee
City of Orange Federal
Funding Board of Review
Virtual stakeholder
meetings on 10/13/22,
10/18/22
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Orange Police
Department (HEART
Team, Bike Team,
Homeless Outreach
Specialists)
Referrals and assistance to
homeless individuals in the
City of Orange
Virtual Stakeholder
Meeting 10/13/22,
10/18/22, 11/1/22
City of Orange
Community Services
Department
Oversee operations and
services to homeless
community in the city
Virtual stakeholder
Meeting 10/13/22,
10/18/22, 11/1/22
In-person stakeholder
meetings on 11/3/22
and 11/10/22
OC Housing and
Community
Development
Oversee grants for housing
and homeless services
Virtual stakeholder
meetings on 10/13/22,
10/18/22, 12/9/22
Orange County Health
Care Agency - County
of Orange Social
Services
Planning, implementing,
operating social services
Virtual stakeholder
meetings on 10/13/22,
10/18/22
One-on-one in-person
consultation on
11/9/22
Orange County Health
OC Outreach and
Engagement (OC O&E)
Care coordinator, case
management, and
assistance to physical
health, behavioral health,
housing, and other
supportive services
Virtual stakeholder
meetings on 10/13/22,
10/18/22
One-on-one in-person
consultation on
11/9/22
Orange Housing
Development
Corporation (OHDC)
CHDO Virtual stakeholder
meetings on 10/13/22,
10/18/22
Did not participate.

C&C Development Affordable housing
developer
Virtual stakeholder
meetings on 10/13/22,
10/18/22
Did not participate.
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Acacia Housing
Advisors
Affordable housing
developer
Virtual stakeholder
meeting on 10/18/22
Mercy Housing Affordable housing
developer
Virtual stakeholder
meetings on 10/13/22,
10/18/22
Did not participate.

OC Housing Authority Housing choice voucher
administrator
Virtual stakeholder
meetings on 10/13/22,
10/18/22
Virtual consultation on
12/9/22
Summary of Feedback Received from Consulted Organizations Through its consultation process with agencies that serve the qualifying populations in the City of Orange and region, an overwhelming support was voiced for supportive services, specifically at the HUB Resource Center (HRC) in the City of Orange.

HRC Background
For nearly 20 years, the only supportive service in the City of Orange for the qualifying populations were located at Mary’s Kitchen on city-leased property located at 517 W. Struck Ave. Mary’s Kitchen had a license agreement with the City to use City property located at 517 W. Struck Avenue to operate a soup kitchen that provided homeless individuals with a hot meal, shower facilities, mail services, and laundry services, and limited social services. The city terminated the agreement with Mary’s Kitchen as safety concerns were raised regarding the operations of the organization and the increase of occurrences of crime at the site.

In the Spring of 2022, after the termination of the agreement with Mary’s Kitchen and pursuant to an agreement reached in federal court, and most importantly, the emergency nature of the situation, the City of Orange mobilized expeditiously and entered into an agreement with a local non-profit, the HUB OC to create the Homeless Resource Center (HRC) to provide the same services that were being offered at Mary’s Kitchen without interruption. Through the HRC, proper guidelines, policies, and procedures were developed and put in place to properly administer homeless services in a temporary location on City-owned property 15 HOME ARP ALLOCATION PLAN
along the parkway on Struck Avenue in front of the City of Orange’s Public Works Department only yards from the former Mary’s Kitchen site.

In its temporary location on City property, the HRC currently provides its clientele with a meal ticket, a shower ticket, and a laundry ticket as needed. The use of tickets for services is to track statistics and adjust resources and operations accordingly for future budgeting purposes. Additional services include mail, restroom facilities, haircuts offered through partners on site, as well as free childcare through The Hub OC’s subsidiary non-profit, the Youth Centers of Orange, to allow for parents the opportunity to seek employment.

Beyond the basic needs, Continuum of Care services appointments are made and facilitated by the HRC staff. Continuum of Care services include medical services, dental services, social services, shelter referrals, mental health services, rehabilitation services, veterinarian services, vision services, recovery groups, work programs, COVID-19 vaccinations, housing case worker, Domestic Violence Support Groups, addiction treatment, and job seeking assistance.

Currently, the City through its operator, the HUB, is serving over 100 meals per day at the HRC. In addition to meals, on average the same individuals seek showers, access to laundry facilities, and health care. These services are in dire need to those who do not have shelter to facilitate their daily needs.

Access to clothing for job interviews is available through The Hub OC’s other subsidiary non-profit, Full Circle Thrift Shop. Device charging stations are also maintained at the site, as well as availability of resources, free of charge, are provided to those who need them. Available resources include free cell phone and iPad devices that are distributed under a government program, in addition to hygiene kits, access to clothing, and socks. Bus tickets are also available for those needing transportation to appointments including job interviews. Motel vouchers are available for family crisis situations.

On average, over 100 individuals receive two hot meals for breakfast and lunch and a non-perishable meal for dinner on a given day. Tables are set up under easy up canopies for the clientele to eat and/or wait for their laundry or a free shower, charge their device, and/or schedule continuum of care services. The HRC operates Monday through Saturday, 9 am – 3 pm and is closed on Sundays.

The HRC operates during holidays as well. Thanksgiving Meal were even served on Thanksgiving Day.

The HRC staff has become very familiar with its clientele and not only know them on a first name basis, but are familiar with their cases and their housing or other status based on their needs. The HRC creates a welcoming environment for 16 HOME ARP ALLOCATION PLAN
patrons and a place where they feel supported in a safe environment. Security is provided during the hours of operation.

The cost of operating the HRC includes facility cleaning, shower facility rental, laundry facility rental, distribution of hygiene products, facility supplies, staff salaries, utilities, security, restrooms/sink rentals, and most importantly, food and water. The HUB OC has an arrangement for food preparation and delivery services with Abound Food to provide hot meals. Abound Food prepares the food off-site and delivers the food to the HRC in temperature-controlled containers where the food is distributed to the qualifying population at the site.

To date, the expenses for the services at the HRC have been paid for by the Coronavirus Aid, Relief, and Economic Security (CARES) Act fund, as well as the City’s General Fund. It is important to note that the CARES funding is almost completely depleted, and the City is utilizing General Fund to supplement the cost of operations and resources at the HRC. However, the General Fund is not a sustainable funding source because of the high costs associated with the operations and administration of the HRC. The General Fund is only being used as an emergency measure to avoid an interruption in services until other sources of funding could be identified.

To provide services more efficiently and effectively, the HRC will move from its temporary location on the sidewalk of Struck Avenue to the former Mary’s Kitchen site. The city will be relocating a mobile office unit that was donated by the Fire Department to the newly renovated site that will provide continuum of care providers additional space to meet with clients and allow for more privacy and offer classes and workshops on site that compliments all the needs of the qualifying population.

The Orange County Health Department of Social Services who conducts outreach efforts stated they’ve had many successes since the HRC opened last spring because it provides a “hub” for individuals to receive a coordinated effort of services and assistance and the effort is making a visible difference.

The HRC also serves many other qualifying and vulnerable populations such as victims of domestic violence, families, and runaway youth that have a great need for non-congregate shelters to house these vulnerable populations immediately.

Currently, motel vouchers are provided in emergency situations for these vulnerable populations.

Homeless individuals interviewed at the HRC during on-on-one interviews voiced their support for continuing the operations at the HRC since it is the only resource available to them for meals, laundry, showers, and other supportive services to meet their needs. Through these interviews it was revealed that the regular 17 HOME ARP ALLOCATION PLAN
clientele at the HRC fall withing the definition of chronically homeless (being homeless for ten (10) or more consecutive years as defined by HUD). Those interviewed indicated they do not care for emergency sheltering even in the winter months due to the rules and restrictions.

Development of affordable housing was also referenced as the most significant issue facing the unsheltered population. There is lack of affordable housing in the County of Orange, as well with a trend of rising rents over the past few years. The lack of affordable housing options creates an obstacle to move those experiencing homelessness from shelter to permanent housing. Long waiting periods for shelters and affordable housing compound the situation. The issues are further compounded by a homeless individual’s credit worthiness and stability.

Another recurring theme is that most landlords are not accepting Section 8 vouchers as they do not reflect current ‘market’ value of their units and landlords also do not want to deal with the red tape of the program when there are tenants willing to pay the higher rents. Historically, the Section 8 program has assisted in securing long-term affordable housing and is not keeping pace with rising rents or inventory. Tenant-based rental assistance (TBRA) was also discussed as a program that could compliment the development of affordable rental housing next to the HRC as an additional resource.

Additional feedback received is found in Attachment #A.

PUBLIC PARTICIPATION
In accordance with the HOME-ARP Allocation Plan Guidelines, the City of Orange provided for and encouraged citizen participation in the development of the HOME-ARP allocation plan. Before submission of the plan, the City provided residents with reasonable notice and an opportunity to comment on the proposed HOME-ARP allocation plan of no less than 15 calendar days from December 1, 2022 to December 15, 2022 . The City extended this review period through December 19, 2022 to allow for additional comment and feedback. The City followed its adopted requirements for “reasonable notice and an opportunity to comment” for plan adoption and subsequent amendment in its current Citizen Participation Plan. In order to include accessibility accommodation language in the noticing, the City re-noticed the HOME-ARP Public Review Period, for 30- days from February 9, 2023 – March 11, 2023 to allow more opportunity for public review and comment.

The City held a Public hearing on January 10, 2023 during the development of the HOME-ARP allocation plan. The City held a second Public Hearing during the development of the HOME-ARP allocation plan and prior to submission onMarch 14, 2023 after proper notice re-noticing.
18 HOME ARP ALLOCATION PLAN
Furthermore, the City held a Public Hearing on February 14, 2023, but continued the hearing to March 28, 2023 for the Substantial Amendment to the 2021-2022 Action Plan in order to add accessibility language to the notice. The first review period of the Substantial Amendment to integrate the HOME-ARP Allocation Plan was held from January 12, 2023 – February 11, 2023. The second review period for the Substantial Amendment to the 2021 Annual Action Plan was held from February 23, 2023 – March 27, 2023 and the public hearing was held on March 28, 2023.

In compliance with HOME-ARP guidelines, the City made the following information available to the public:
 The amount of HOME-ARP the City will receive, and
 The range of eligible activities the City will undertake.

Throughout the HOME-ARP allocation plan public participation process, the City followed its applicable fair housing and civil rights requirements and procedures for effective communication, accessibility, and reasonable accommodation for persons with disabilities and providing meaningful access to participation by limited English proficient (LEP) residents that are in its current citizen participation plan as required by 24 CFR 91.105 and 91.115.

Additional comments and recommendations received through the public participation process either in writing, or orally at a public hearing or otherwise are summarized and included in Attachment #A.

Efforts to Broaden Public Participation
To broaden the public participation process, the City developed an extensive mailing list of the appropriate agencies required for consultation and the consultation meetings were coordinated to include public noticing, email invitations, and telephone calls to all required participants under the HOME-ARP guidelines. For those unable to attend a meeting, telephone conferences and one- on-one opportunities were made available. Special accommodations and translation services were offered.

The City also provided opportunities for an extended review and comment period of the HOME-ARP Allocation Plan to allow for additional public participation.

In compliance with the HOME-ARP guidelines, all notices were published in the Orange City News which is a newspaper of general circulation. The public participation process included noticing via direct email to continuum of care partners, advertisement on all City Hall tv monitors (City Clerk, Community Services), flyers at public counters (City Clerk, Community Services, Community 19 HOME ARP ALLOCATION PLAN
Development, Youth Centers of Orange, Friends Church); advertisement on the City of Orange Official Website, and City of Orange social media platforms including Facebook, City push notifications to subscribers of news items, and Channel 3. Notification of the Public Hearing was also communicated via email to the mailing list of stakeholders and to attendees at all the consultation meetings.

A hard copy of the Plan was made available at the Community Development Department Counter, City Clerk’s Office, Orange Main Library, and a digital copy was made available on the City’s website.

City staff also placed individual and personal calls to groups that were unable to attend the consultation meetings. Special accommodations were made available for anyone needing them to ensure every opportunity was used to pursue additional feedback to inform the Allocation Plan.

All comments or views were considered orally and in writing and incorporated herein in the process of preparing the HOME-ARP allocation plan.

Summary of Public Comments
December 1, 2022 to December 19, 2022 – First Allocation Plan Public Review and Comment Period:
 There were no public comments during the public comment period or at the public hearing.

January 10, 2023 – Public Hearing on HOME ARP Plan
 Twelve member of the public spoke in support of the proposed Allocation Plan.

February 9, 2023 to March 11, 2023 – Second HOME ARP Plan Public Review and Comment Period:
 Pending completion of review period
March 14, 2023 – Public Hearing to consider HOME-ARP Plan  Pending completion of review period
March 28, 2023 – Public Hearing on Substantial Amendment to the Fiscal Year 2021 Annual Action Plan to integrate the HOME-ARP Plan
 Pending public hearing
20 HOME ARP ALLOCATION PLAN
Public Comments and Recommendations Not Accepted and Reasons Pending completion of public comment period and public hearing

NEEDS ASSESSMENT AND GAP ANALYSIS
The City of Orange evaluated the size and demographic composition of the qualifying populations within its boundaries and assessed the unmet needs of each of these populations to identify gaps and needs within its current shelter and housing inventory, as well as the service delivery system. The City used current data, including point in time count, housing inventories, and other data available through CoCs, and consultations with service providers to quantify the qualifying populations.

HOME- ARP Eligible Qualifying Populations
The American Rescue Plan Act (ARP) defines qualifying individuals or families, including Veterans, that are:

Homeless as defined in 24 CFR 91.5 (1)
Chronically homeless means:

1. A “homeless individual with a disability,” as defined in section 401(9) of the McKinney-Vento Homeless Assistance Act (42 U.S.C. 11360(9)), who:
 Lives in a place not meant for human habitation, a safe haven, or in an emergency shelter; and
 Has been homeless and living as described in paragraph (1)(i) of this definition continuously for at least 12 months or on at least 4 separate occasions in the last 3 years, as long as the combined occasions equal at least 12 months and each break in homelessness separating the occasions included at least 7 consecutive nights of not living as described in paragraph (1)(i). Stays in institutional care facilities for fewer than 90 days will not constitute as a break in homelessness, but rather such stays are included in the 12-month total, as long as the individual was living or residing in a place not meant for human habitation, a safe haven, or an emergency shelter immediately before entering the institutional care facility;

2. An individual who has been residing in an institutional care facility, including a jail, substance abuse or mental health treatment facility,hospital, or other similar facility, for fewer than 90 days and met all of the criteria in paragraph (1) of this definition, before entering that facility; or 21 HOME ARP ALLOCATION PLAN

3. A family with an adult head of household (or if there is no adult in the family, a minor head of household) who meets all of the criteria in paragraph (1) or (2) of this definition, including a family whose composition has fluctuated while the head of household has been homeless.

At Risk of Homelessness- as defined in 24 CFR 91.5 (2)
The number of individuals at risk of homelessness is difficult to assess given an individual’s circumstances can change overnight. An individual at risk of homelessness is defined in 24 CFR 91.5 as those that have an annual income below 30 percent of median family income for the area at the greatest risk of homelessness, especially those that do not have family, friends, or other social networks to rely on. An individual at risk of homelessness is best described in meeting one of the following conditions:

1. Has moved because of economic reasons two or more times during the 60 days immediately preceding the application for homelessness prevention assistance;

2. Is living in the home of another because of economic hardship;

3. Has been notified in writing that their right to occupy their current housing or living situation will be terminated within 21 days after the date of application for assistance;

4. Lives in a hotel or motel and the cost of the hotel or motel stay is not paid by charitable organizations or by federal , State, or local government programs for low-income individuals;

5. Lives in a single-room occupancy or efficiency apartment unit in which there reside more than two persons or lives in a larger housing unit in which there reside more than 1.5 people per room, as defined by the U.S. Census Bureau;

6. Is exiting a publicly funded institution, or system of care (such as a health- care facility, a mental health facility, foster care or other youth facility, or correction program or institution); or

7. Otherwise lives in housing that has characteristics associated with instability and an increased risk of homelessness, as identified in the recipient's approved
Fleeing, or Attempting to Flee, Domestic Violence, Dating Violence, Sexual Assault, Stalking, or Human Trafficking, as defined by HUD in the Notice (3) Any individual or family who:

1. Is fleeing, or is attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life-threatening conditions that relate to violence against the individual or a family member, including a child, that has either taken place within the individual's or family's primary 22 HOME ARP ALLOCATION PLAN
nighttime residence or has made the individual or family afraid to return to their primary nighttime residence;

2. Has no other residence; and

3. Lacks the resources or support networks, e.g., family, friends, faith-based or other social networks, to obtain other permanent housing.

Other populations requiring services or housing assistance to prevent homelessness and other populations at greatest risk of housing instability, as defined by HUD in the Notice (4)
A youth (17 years or younger) not accompanied by an adult (18 years or older) or an adult without children, who is homeless (not imprisoned or otherwise detained pursuant to an Act of Congress or a State law), including the following:

1. An individual who lacks a fixed, regular, and adequate nighttime residence; and

2. An individual who has a primary nighttime residence that is:
 A supervised publicly or privately operated shelter designed to provide temporary living accommodations (including welfare hotels, congregate shelters, and transitional housing for the mentally ill);  An institution that provides a temporary residence for individuals intended to be institutionalized; or
 A public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.

Size and Demographic Composition of Qualifying Populations within the City’s Boundaries
Homeless Population - as defined in 24 CFR 91.5 (1)
All data charts listed below are based on the Orange County 2022 Point in Time Summary. All reported data are reflective of the County as a whole and demographic data is not broken down to the city level.

Every two years, the Point in Time (PIT) count is conducted by the Orange County CoC to assess the population of individuals experiencing homelessness. The 2022 Orange County Point in Time count indicated that the county has a total of 4,510 homeless individuals with 2,806 unsheltered persons and 1,704 temporarily sheltered persons. There is a total of 1,201 homeless individuals in households with at least one child under the age of 18 and 950 are sheltered and 251 are unsheltered.

Between the count in 2019 to 2022, the county overall saw a decrease in total temporarily sheltered homeless population for both adults and household with at 23 HOME ARP ALLOCATION PLAN
least one child under the age of 18. In 2019 there were a total of 5,296 homeless individuals and it decreased by 768 individuals in 2022, which is a 14% decrease.

For households with children, there were 1,550 persons in 2019 and it decreased by 349 individuals, which is a 16% decrease.

The Orange County Coc is broken down into various planning areas. The City of Orange is within the North Service Planning area. The detailed breakdown of demographic information of homeless individuals is not available for each individual city. In 2022, the Orange County CoC North Service Planning area had a total of 1,115 unsheltered individuals and 1,306 temporarily sheltered individuals. Out of those individuals, the City of Orange makes up 134 unsheltered individuals and 116 temporarily sheltered individuals bringing the city’s total homeless count to 250.

Due to the COVID-19 pandemic, point in time counts were not conducted in 2020 or 2021. In 2019, the city’s number of homeless individuals was 341 and the 2022 point in time count suggest that the number decreased by 27% to 250. The number of temporarily sheltered individuals decreased by 22% from 148 in 2019 to 116 in 2022. The number of unsheltered individuals decreased by 30% from 193 to 134 in 2022.

Homeless by Household Status
Summary of Persons in Each Household
Type Sheltered Unsheltered Total
Persons in households without children 1704 2806 4510
Persons in households with at least one
adult and one child 950 251 389
Children under age 18 594 121 715
Persons over age 18 356 0 486
Persons in households with only children 0 7 7
Data Source: County of Orange 2022 Point in Time Summary. Data references the County level and includes City of Orange. Demographic data down to the City of Orange level is not available.

Demographic Summary by Race
Race Sheltered Unsheltered Total
American Indian or Alaska Native 93 118 211
Asian 99 96 195
Black or African American 293 190 483
Native Hawaiian or other Pacific Islander 26 31 57
24 HOME ARP ALLOCATION PLAN
White 2056 2000 4056
Multiple Races or Other 94 622 716
Data Source: County of Orange 2022 Point in Time Summary. Data references the County level and includes City of Orange. Demographic data down to the City of Orange level is not available.

Summary of other Populations Reported
Homeless Population Sheltered Unsheltered Total
Adults 2,060 2,936 4,996
Veterans 135 145 280
Victims of Domestic Violence 226 289 515
Chronic Homelessness 791 1,617 2,408
Substance Use Issues 416 1217 1,633
Physical Disability 512 945 1,457
Mental Health Issues 578 867 1,445
Developmental Disability 39 419 458
HIV/AIDS 77 52 129
Data Source: County of Orange 2022 Point in Time Summary. Data references the County level and includes City of Orange. Demographic data down to the City of Orange level is not available.

Sheltered Homeless Population (1)
HUD defines a sheltered a homeless person as adults, children, and unaccompanied children, on the night of the count, are living in shelters for the homeless.

The 2022 sheltered point-in time count identified 2,661 people experiencing sheltered homelessness in Orange County. There were 1,306 people experiencing homelessness in the North Service Planning area, 116 of who were in the City of Orange. Among the individuals experiencing sheltered homelessness in Orange County:
 64% (1,704) were in households with adults only; 35.7% (950) were in households with at least one adult and one child, which is further broken down to 13.4% (356) adults in family units and 22.3% (594) children in family units; unaccompanied youth made up 0.003% (7)
 72.7% (1,934) were over the age of 24; 4.7% (126) were between the age 18-24; and 22.6% (601) were under the age of 18
 51.5% (1,370) identified as male; 48.1% (1,280) identified as female; 0.15% (4) identified as transgender; 0.2% (6) identified as gender not singularly male or female; 0.04% (1) person identified as questioning. 25 HOME ARP ALLOCATION PLAN
 54.7% (1,455) identified as Hispanic or Latino; 45.32% identified as Non- Hispanic or Non-Latino
 3.49% (93) identified as American Indian or Alaska Native; 3.72% (99) identified as Asian; 11.01% (293) identified as Black or African American;

0.98% identified as Native Hawaiian or other Pacific Islander; 77.26% (2,056) identified as White; 3.53% (94) identified as multiple races or other.  0.05% (135) were veterans
 38.40% (791) meet the definition of experiencing chronic homelessness  20.19% (416) were adults with substance use issues
 24.85% (512) were adults with physical disability
 28.06% (578) were adults with mental health issues
 1.89% (39) were adults with developmental disability
 10.97% (226) were adults that survived domestic violence  3.74% (77) were adults with HIV/AIDS
Unsheltered Homeless Population (1)
The 2022 unsheltered point-in-time count identified 3,057 unsheltered homelessness in Orange County. There were 1,113 unsheltered homeless in the North Service Planning area, 134 of who were in the City of Orange. Among the individuals experiencing unsheltered homelessness in Orange County:
 91.7% (2,806) were in households with adults only; 0.08% (251) were in households with at least one adult and one child, which is further broken down to 0.04% (130) adults in family units and 0.04% (121) children in family units.
 92.4% (2,827) were over 24; 3.57% (109) were between the age 18-24;

3.96% (121) were under 18
 73.50% (2,247) identified as male, 25.81% (789) identified as female;

0.43% (13) identified as transgender; 0.13% (4) identified as gender not singularly female or male, and 0.13% (4) identified as questioning  34.22% (1,046) identified as Hispanic or Latino; 65.78% (2,011) identified as Non-Hispanic or Non-Latino
 3.6% (118) identified as American Indian or Alaska Native; 3.14% (96) identified as Asian; 6.22% (190) identified as Black or African American;

1.01% (31) identified as Native Hawaiian or other Pacific Islander; 65.42% (2,000) identified as White; 20.35% identified as multiple races or other  0.05% (145) were veterans
 55.07% (1,617) meet the definition of experiencing chronic homelessness  41.45% (1,217) were adults with substance use issues
 32.19% (945) were adults with physical disability
 29.53% (867) were adults with mental health issues
 14.27% (419) were adults with developmental disability  9.84% (289) were adults that survived domestic violence 26 HOME ARP ALLOCATION PLAN
 1.77% (52) were adults with HIV/AIDS
At-Risk of Homelessness- as defined in 24 CFR 91.5 (2)
The definition of those who are at risk of homelessness includes individuals and families who have an annual income below the 30% of the median family income for the area as defined as HUD. They do not have sufficient resources or support networks, immediately available to prevent them from moving to an emergency shelter or place not meant for habitation and experience risk factors of homelessness including recent housing instability or exiting a publicly funded institution or system of care.

Other Population: At greatest risk of housing instability – Households with incomes < 30% AMI and experiencing severe housing cost burden (4) Households who are at greatest risk of housing instability are households with incomes below 30% AMI. HUD Comprehensive Housing Affordability Strategy (CHAS) 2014-2018 data Table 10 provides information on households that include more than one family, household income level and overcrowding. This CHAS data indicates there are approximately 6,715 households with incomes less than 30% AMI. There are approximately 4,625 renters who have household income below 30% AMI.

Unmet Housing and Service Needs of Qualifying Populations Unmet Housing Needs of Qualifying Populations
For households with the greatest risk of housing instability, there is a lack of affordable rental housing in the city. The table below highlights, there are only

6.8% (1,196) rental units available to households below 30% AMI and 11.6% (2,054) rental units available to households between 30%-50% AMI. The level of need for rental units for households with less than 50% AMI is more than two times the available units with a total gap of 4,370 units.

Housing Needs Inventory and Gap Analysis
Available
Units
Level of
Need
HH with at
least 1
Housing
Problem
GAP
(Units-
Level of
Need
Total Rental Units 17,679
<=30% AMI 1,196 4,625 3,720 -3,429
>30% to <=50% AMI 2,054 2,995 2,730 -941
Total <=50% AMI 3,250 7,620 6,450 -4,370
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Data Source: ACS 2021 and HUD 2015-2019 CHAS
Based on the collected data in the Orange County PIT and CoC Housing Inventory Count, the number of shelter beds are limited at the County level. There is a gap of 456 beds for the adult homeless population. There are currently 4,996 homeless adults in the county, while the total number of beds available across emergency shelter, transitional housing, permanent supportive housing, and other permanent supportive housing is 4,531.

Unmet Service Needs of Qualifying Populations
Following consultation with the required agencies and data collection, it was determined that the unmet service needs for the qualifying populations in the city are:
 Food/Water
 Shower and Laundry facilities
 Clothing
 Electronic charging stations
 Hygiene supplies
 Mail services
 Centralized location for CoC providers
 Outreach services
 Case management
 Substance Abuse Treatment
 Job training and resources to employment
 Case management services
 Life skill training
Currently, these service needs are being met at the local level at the HRC who serves all the qualifying populations. Since the opening of the HRC, the HUB OC has kept data for all the services it provides including meals, shower facilities, laundry, coordination of CoC services, and child-care. The child-care services allow parents an opportunity to meet with the service providers to assist with their housing or employment assistance needs, or deal with a crisis that put them at risk of homelessness, such as those fleeing domestic violence. Without the HRC, the needs of the City’s homeless community would not be met.

The following data was compiled by the HRC and is a snapshot of the average qualifying population they serve:
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 Individuals: 150 daily
 Families: 2-3 weekly
 Veterans: 30 daily
 Youth: 10 weekly
 At Risk: 115 weekly
 Fleeing Domestic Violence: Approximately 30 daily
 Stalking: 50 daily, based on PTSD, mental health, addiction, and trauma.

Many believe they are being stalked.
 Human Trafficking: 3 women a day
 Populations where supportive services would prevent a family’s homelessness: 25-50 a week
 Those with the greatest risk of housing instability: 150 daily  Victim services hotline call volumes: 50 calls a day on behalf of our patrons. Only: 2-5 individuals will benefit from the hotline calls. It all depends on who answers the phone on the other end.

Staff at the HRC familiar with the Orange clientele provided the following information of the needs for each of the qualifying populations they serve:
 Homeless: Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief  Individuals: Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief  Families: Safe environments/low stress environments, being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief
 Veterans: Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief  Youth: Safe environments/low stress environments. Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief
 At Risk: Safe environments/low stress environments. Low barrier and quick responsive resources. Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs, and financial relief
 Fleeing Domestic Violence: Safe environments/low stress environments.

Low barrier and quick responsive resources. Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief
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 Stalking: Safe environments/low stress environments. Low barrier and quick responsive resources. Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs, and financial relief
 Human Trafficking: Safe environments/ low stress environments. Low barrier and quick responsive resources. Being advocated for, meals, basic hygiene needs, emotional, mental health care, sheltering or housing, jobs and financial relief
All of the feedback was also considered in addition to local data collected at the HRC to determine unmet service needs of the qualifying population. 30 HOME ARP ALLOCATION PLAN
Current Resources Available to Assist Qualifying Populations Current Homeless Housing Inventory
Family
Beds
Family
Units
Adult
Beds
Adult
Units Vet Beds
Emergency
Shelter 634 176 1,875 N/A 0
Transitional
Housing 711 234 157 N/A 81
Permanent
Supportive
Housing
1,279 391 1,514 N/A 1,178
Other
Permanent
Housing
622 229 985 N/A 0
Data Source: HUD 2022 Continuum of Care Housing Inventory Count. Data references the County level and includes City of Orange. Demographic data down to the City of Orange level is not available.

According to the 2022 Orange County Housing Inventory Count Report, and the data collected at the HRC, there are several resources available at the County level to assist qualifying populations as follows:

1. Emergency shelter allows for short term stays. Currently there are 634 family beds, 176 family units, 1,875 adult beds, and 0 bed available for veterans.

2. Transitional housing generally allows for a stay of up to 24 months. In the county there are 711 beds and 234 family units, 1,514 adult beds, and 81 are reserved specifically for vets. Family beds and units are for household with one adult and at least one child under age 18.

3. Permanent supportive housing is housing assistance (long-term leasing or rental assistance) with supportive services provided with households to achieve housing stability. There are 1,279 beds and 391 units for families, 1,514 beds for adults, and 1,178 for veterans.

4. Other permanent housing includes housing with services that does not require disability required for entry. There are 622 beds and 229 units for families, 985 beds for adults, and 0 for veterans.
31 HOME ARP ALLOCATION PLAN

5. Congregate and non-congregate shelter units is (1) Congregate housing is for displaced, elderly, and handicapped persons or families in which some or all of the individual dwelling units do not contain kitchen facilities, and which has a central dining facility to provide nutritious and economical meals for the residents. (2) Non-congregate shelter is the term used for emergency shelters that provide accommodations in a way that provides private space for guests. Non-congregate shelter is generally provided via motel rooms and is a proven way to limit the spread of COVID 19 among people experiencing houselessness.

Both congregate and non-congregate shelter units are available in North Service Planning Area, with shelters in Buena Park and Placentia. The shelters are not administered by the city, however. The cities of Anaheim, Brea, Buena Park, Cypress, Fullerton, La Habra, La Palma, Placentia, Villa Park, Stanton, and Yorba Linda, through the North SPA Partnership, collaborated with funding to create two full-service Navigation Centers to provide help to the region’s homeless. The HRC provides services to connect individuals to these shelters, provides continuum of care services while individuals are waiting to be placed in the shelter, and provides services for those who declined shelter services. Additionally, the City’s HEART Team and the Orange County Health OC&OE also provide the resources individuals need to seek shelter where beds are available.

6. Tenant Based Rental Assistance (TBRA) There are many different types of TBRA programs, but the most common type provides payments to make up the difference between the amount a household can afford to pay for housing and the local rent standards. Other TBRA programs help tenants pay for costs associated with their housing, such as security and utility deposits. Currently, the City of Orange does not have a TBRA program.

However, the City is launching its TBRA with HOME funding in Fiscal Year 2023-24 to assist those at risk of homelessness.

7. Affordable and Permanent Rental Housing. Over the past 2.5 years, the City has committed HOME funding to four separate affordable housing developments. A total of 352 affordable units will be created in the community. One of the projects, Valencia Gardens, is currently under construction and is adjacent to the HRC site. The city will be using its HOME funds to establish a TBRA program that will provide for additional housing support.

Other resources available to qualifying populations in the city include Local/State and Federal Funds in the form of:
32 HOME ARP ALLOCATION PLAN

8. CDBG Funding. The city received an allocation of $1,034,444 that can be used for public service organizations that serve the qualifying populations.

9. HOME Funding. The City received an allocation of $432,231 in HOME funds that is used for affordable housing development programs.

10. PLHA/Successor Agency Funds. Orange has joined with the cities of Anaheim, Brea, Buena Park, Cypress, Fullerton, La Habra, La Palma, Placentia, Villa Park, Stanton, and Yorba Linda in an unprecedented partnership called the North Service Planning Area (SPA).

The North SPA Partnership is a joint collaboration that includes two full- service Navigation Centers to provide help to the region’s homeless. The HRC provides services to connect individuals to these shelters, provide continuum of care services while individuals are waiting to be placed in the shelter, and provide services to those who declined shelter services.

Gaps within the current shelter and housing inventory as well as the service delivery system
Based on the data gathered, the current shelter and housing inventory is not sufficient to meet the current needs in the City, County. or Region to house the unsheltered population.

Shelter Gap
Shelter Gap - Beds in Emergency Shelters and Transitional Housing Existing Bed Capacity (Emergency Shelter + Transitional Housing) 3,122
Total Homeless 5,711
Total Adult HH Homeless population 4,510
Total Family HH Homeless population 1,201
GAP
(Existing bed capacity -total homeless population) -2,589 The shelter gap methodology used to determine the shelter gap included the January 2022 PIT count of homeless individuals in Orange County and the CoC Housing Inventory Count. The data revealed the existing number of beds is not enough to assist the homeless population. There is a deficit of 2,589 beds in shelters and transitional housing.

The 2022 PIT does not break down the number of homeless populations by household type in the city. The PIT stated that there were 148 unsheltered 33 HOME ARP ALLOCATION PLAN
homeless population in the City of Orange, but does not define how many were individuals, in family units, or children.

Affordable and Permanent Supportive Rental Housing Gap
There is an estimated gap of 3,200 rental units affordable to renter households with income less than 30% AMI. In addition, there are a total of 1,145 rental units affordable to household with 30%-50% AMI.

Affordable Rental Unit Gap
Renter Households with income at or below 30% AMI paying more than 50% of income for rent 3,200
Renter Households with income 30% to 50% AMI paying more than 50% of income for rent 1,145
Total Affordable Rental Unit Need 4,345
Housing Voucher Gap
Based on the input gathered from the Orange County Authority, there are 363 Section 8 housing vouchers that are held in the City of Orange. Furthermore, there are approximately 2,900 individuals placed on the waiting list for the voucher. One of the challenges with locating units for voucher holders is the limited affordable housing supply in the city. The city has a shortage of 4,370 affordable rental housing units.

Service Delivery System Gap
Data collected at the HRC and through consultation with the stakeholders and those experienced with working with the qualifying population, also helped inform the HOME-ARP Plan to identify the gaps in the service delivery system. The following are the service delivery gaps identified by the HUB OC at the HRC since working with the qualifying population since April 2022:
 Homeless: There are not enough beds available when an individual needs it most.
 Families: There are not enough places where there are beds for couples and often these families get split up.
 Veterans: Mental health services, Post Traumatic Stress Disorder (PTSD), available beds in shelters with wrap around services.
34 HOME ARP ALLOCATION PLAN
 Youth: Parents are not always placed in the same housing opportunity with their child and shelter is needed to accommodate them.
 At Risk: The need for PTSD, mental health, addiction, and trauma care in the moment of emergency.
 Fleeing Domestic Violence: Not enough Safe home bed availability.  Stalking: The need for PTSD, mental health, addiction and trauma care in the moment of emergency.
 Human Trafficking: The need for PTSD, mental health, addiction and trauma care in the moment of emergency. The need for PTSD, mental health, addiction, and trauma care in the moment of emergency  Populations where supportive services would prevent a family’s homelessness: Availability and space in all the programs they have access to are limited.
 Populations at greatest risk of housing instability: Not enough beds available when an individual needs it most. Availability and space in all the programs they have access to is limited.

The HRC has created an extended network of agencies and housing providers to assist in cases where shelter is an option for those willing to pursue it. Since it started operating in April 2022, together with all the partners, the HRC has successfully helped house over 100 individuals.

The families that are at risk or experiencing homelessness do not frequent the HRC at the same consistent rate as its regular clientele, but there are cases where families go the HRC out of desperation due to unforeseen circumstances.

Through its partnerships, temporary shelter is facilitated through the HRC along with services to assist the family. For example, if the family has minors, the HRC will work with the Youth Centers of Orange to provide child-care so that the parent(s) are able to seek supportive services which can include crisis intervention or job search assistance.

For the homeless subpopulations served in Orange, many are chronically homeless because they suffer from severe mental illness, chronic substance abuse, HIV/AIDS, disabilities, and are veterans. The greatest challenge is they do not wish to seek shelter based on actual testimony from our interviews.

The greatest service delivery need for the qualifying population is meals, showers, laundry facility, hygiene kits, access to closing/socks, mail services, and a one- stop location connection to the Continuum of Care services offered. These services are not offered in the adjacent communities and the dire need is 35 HOME ARP ALLOCATION PLAN
evidenced by the homeless clientele that the HRC serves and personal interviews with them in the process of developing this plan.

Priority Needs for Qualifying Populations:

The priority needs for the City of Orange’s qualifying population is supportive services with the greatest emphasis on the provision of meals, showers, laundry, mail service, access to clothing, and the connection to CoC resources.

Prior to the HRC, Mary’s Kitchen did not maintain statistical data. Due to the urgent nature of continuing services previously offered by Mary’s Kitchen and avoid a disruption in services, the City used CARES Act funding to continue supportive services for the qualifying population. Because of the CARES Act funding source, data for the qualifying population has been collected by the HRC since Spring of 2022. The data has made supportive services at the HRC the highest priority need for the qualifying population in the city.

HOME-ARP ACTIVITIES
Administration of Eligible Activities
The City of Orange does not have the capacity to administer eligible activities directly making it necessary to contract with a service provider to administer HOME-ARP activities on the City’s behalf. The City’s does not plan to directly administer HOME-ARP activities aside from program administration and planning.

Use of HOME-ARP Funding
The City of Orange will use its HOME-ARP allocation of $1,655,186 to provide supportive services which is an eligible HOME-ARP activity. The planned funding for supportive services is $1,572,427. The administration and planning costs will be within HOME-ARP limits as reflected in the table below.

Use of HOME-ARP Funding
Funding
Amount
Percent of
the Grant
Statutory
Limit
Supportive Services $ 1,572,427
Acquisition and Development of
Non-Congregate Shelters $ 0
Tenant Based Rental Assistance
(TBRA) $ 0
Development of Affordable Rental
Housing $ 0
Non-Profit Operating $ 0 0 % 5%
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Non-Profit Capacity Building $ 0 0 % 5%
Administration and Planning $ 82,759 5 % 15%
Total HOME ARP Allocation $ 1,655,186
HOME-ARP Funds Distribution Plan
HOME-ARP Funded Plan
The City plans to distribute the HOME-ARP funds in accordance with the priority needs identified in its consultations, need assessment and gap analysis which is to continue to fund supportive services at the HRC.

HOME-ARP administrative funds have not been provided to any subrecipient prior to HUD’s acceptance of the HOME-ARP Allocation Plan.

Long-Term Plan
Once the HOME-ARP funds are depleted, the Hub is planning to modify the current operations of the HRC as part of the long-term plan to avoid interruption in services and reduce operational costs which are not sustainable without grant funding. In addition to the partnerships that have already been developed which includes over 40 partners, the HUB endeavors to work strategically with partners in the local and global communities and organizations to provide services free of charge and has built a collaborative network to acquire donations for resources.

Additionally, partnerships are being developed to offer classes and workshops at the site to help clients work towards long term employment and housing stability.

The goal of the HRC in the long run is to continue to offer the same services it does now, however adjust meals to a more nutritional, medical, and supplemental based service. Current services such as showers and laundry will continue to be offered and clients will be encouraged to attend a class, workshop, or other empowering services offered at the site through one of its partners or volunteers.

In addition to the 40 partners, the HUB is continuously seeking out additional partners to expand services and resources for the homeless community at no additional cost. The HUB OC develops it partnerships by reaching out to schools, non-profits, and local businesses and donors directly and sharing the mission and vision of the HRC with the goal of receiving continuous or one-time financial or in- kind donations. Partnerships are also developed through word of mouth from volunteers and current partner organizations already providing services at the site.

The HRC has partnerships for the classes, workshops, and other empowering services it will offer at the site in the long-term. Examples include:
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 Work Program focused on creating healthy work ethics and facilitating project participation throughout the city to develop workforce skills;  Classes on health care for individuals living on the streets by nurses from local state university.
 Support classes for mothers including lactation and birthing that will also offer essential items that can be purchased using EBT and WIC onsite;  Resume building and application assistance by professionals and volunteers in our community;
 Drug and addiction programs through Celebrate Recovery/AA that offers video and workbook curriculum, sponsors, and success chips;  Men’s and Women's support groups for holistic well-being;  Associate Degree Program through a local college that clients will be able to complete at the HRC through the use of donated computers;  Nutritional courses by a food scientist;
 Outreach courses for volunteers and local businesses wanting to understand the difficulties of the homeless population and discover ways in which they can help.

Additionally, the HUB and the City will work collaboratively to seek grant funding to continue the ongoing operation of the facility to avoid disruption.

The Hub OC proposes to make the adjustments to the operation of the current services in the long-term to run the facility more efficiently and at a sustainable cost while continuing to provide the services that are available as the HRC as it currently operates because of financial constraints and funding availability.

Rationale for Use of HOME-ARP Funds
The rationale for the use of HOME-ARP funds to provide supportive services was through the consultation process with the HRC and its clientele, COC participants, stakeholders, and the one-on-one interviews. The data collected over the last year by the HRC tells the true story and the significant impacts the HRC is making in the community.

The HRC provides uninterrupted services to the most vulnerable rain or shine six days/week. There is also no other service provider that has a similar facility in the County that offers these unique services. Partners and public officials and even a Federal Judge have toured the facility and indicated a desire to replicate what the City of Orange is doing in other Orange County communities.

During the first Public Hearing held by the City, the Police Chief of the City of Orange shared “his department has not see one violent crime since this group took over. As you know we were at Mary’s Kitchen a lot. We had a lot of resouces desginated for fighting crime there. Now the police resources are doing what they 38 HOME ARP ALLOCATION PLAN
can to help.” The Police Chief also indicated that “structure, leadership, true care is what this group provides. I truly believe in what they are doing and that is why it is successful.”
The characteristics of the service delivery system provided at the HRC are unique in nature. Service delivery system data was not available through regular channels such as the Point in Time Count or other shelter data. The data to statistically track the needs identified for the supportive services offered at the HRC was only initiated as recently at the Spring 2022 when the city contracted with the HUB as service provider under the court order mandate.

HOME ARP PRODUCTION HOUSING GOALS
The city does not plan to produce affordable rental housing units with its HOME- ARP allocation.

The city does support affordable rental housing. Over the past 2.5 years in planning the production of affordable housing, the city has committed HOME entitlement funds to four affordable housing developers to develop affordable housing, including senior housing, a group that is also at risk of homelessness due to the fixed nature of their incomes and the potential for unseen circumstances that make them vulnerable. The total number of units that will be produced by the four developments financed with HOME funds is 352.

The city also uses program income from its HOME entitlement grant and from its successor agency (former Redevelopment Agency) to assist with the development of affordable housing.

The city will also launch a Tenant Based Rental Assistance Program (TBRA) with its regular HOME fund allocation as part of the 2023-24 Annual Action Plan process to compliment the affordable housing developments that are currently under construction and those that are in the pipeline in the near future.

PREFERENCES
The City of Orange does not intend to give preferences to any population or subpopulations.
39 HOME ARP ALLOCATION PLAN

HOME-ARP REFINANCING GUIDELINES
The City of Orange does not intend to use HOME-ARP funds to refinance existing debt secured by multifamily housing that is rehabilitated with HOME-ARP funds.

Therefore, refinancing guidelines pursuant to 24 CFR 92.l206(b) do not apply.

REFERRAL METHODS
The City does not intend to use a coordinated entry (CE) process for referrals to a HOME-ARP project or activity. Homeless individuals who seek permanent housing solutions will enter the CE process after receiving services through the COC or housing case managers at The HRC. The referrals will be for a non- HOME-ARP project.
40 HOME ARP ALLOCATION PLAN

APPENDIX A
Public Participation Comments

41 HOME ARP ALLOCATION PLAN

CONTINUUM OF CARE AGENCIES (COC)
Orange County Health OC Outreach and Engagement (OC O&E)  Conduct outreach efforts to provide resources to get individuals off the street.
 Regularly goes to the HRC to provide services.
 Gaps: Need more office working space.
 Comments on HRC: pleased with the HRC as it provides a “hub” for individuals to receive assistance. Coordinated effort is making a visible difference.

OC Health County of Orange Social Services
 Services include speaking to clients on a weekly basis to determine if they need assistance.
 Focus is mental health wellness, appointments, and substance use treatment (behavioral health).
 Provides weekly visits from 9 a.m. - 12:30 p.m. at the HRC by appointment or outreach.
 Have had many successes.
 Work with the county clinic.
 Full-service partnership program contracted by the County to assist with mental health, housing, education opportunities and employment.  Gaps identified: lack of shelter beds.
 Comments on HRC: The HRC provides a structure in its operation. Staff is welcoming and provides tangible solutions. It is important to keep services centralized. The One-Stop shop idea needs to stay in effect. This is a great and effective program.

HOMELESS SERVICE PROVIDERS
The Hub - Homeless Resource Center (HRC) Administrator
 Partners have made a difference. Finding Partners in the community to come in and bring their services to the site such as medical and other services to people is great. Also, seeing the community donations, investment and show up is wonderful.
 HRC Partners with Abound Food, which is a fantastic partner. Mike and his team make sure there are balanced food meals. Protein, fruit, and vegetable in every meal. Served for breakfast and lunch, hot meals brought in twice a day. Temperature is right where it needs to be for health codes.

Found there was a transition from the food they were receiving at Mary’s.

Patrons say how they feel good and give thanks for the meals. They also 42 HOME ARP ALLOCATION PLAN
know the meals are not expired and are well made and they will be receiving a balanced meal. Each week go over what is being given and approve.

Also, non-perishables available when they leave, which are also balanced meals which contain vegetable, protein and the right items they need. To- go bags are also health conscious.
 Amazing work done. Impressed with all the hard work and teamwork.

HomeAid
 Gaps in service: availability of shelter beds.
 Comments on HRC: Supportive of continuing the work of the HRC.

Helping Homeless Companions
 Many clients own pets who have needs too.
 Provides assistance to healthcare, vaccinations, and spaying and neutering for pet companions of those experiencing homelessness at the HRC.  Food and other needs for pets are also provided
 Comments on HRC: Supportive of work being done at HRC.

Lestonnac
 Provides medical services to clients at the HRC, insurance does not matter.  Comes once a week. Assists 7-8 clients per visit.
 Provides glasses for homeless individuals on-site.
 Gap: Does not see a gap in services.
 Comments on HRC: Effective – interacts with homeless in the correct way.

Clients treated with respect and dignity. Efficient and ticket system is effective. Excited to be at HRC. Loves the HRC set up – just needs to be off the street. Effective because it is centralized and not at a shelter, so it doesn’t exclude those that don’t want to be in shelters – HRC has broad reach.

Love Orange
 Comments on the HRC: Supportive of services being provided.

Sisters of St. Josephs
 Requested to partner with the HRC in some capacity since helping the homeless community is part of their mission.

Assurance and American Assistance
 Provides cell phone and iPads for individuals who receive any type of State government assistance at HRC.
 Helps teach clients how to use communication devices.  Devices free from government for once year. Brand new devices. Different plan options.
43 HOME ARP ALLOCATION PLAN
 Comes twice a week to HRC and helps 0-9 people a visit.  Gaps identified: none.
 Comments on HRC: Feels HRC is an improvement and way it is managed is effective. Good Structure.

Stay Connect.us
 Provide activated phones to qualifying populations that are subsidized by government programs.
 T-Mobile contract provides life line services, and they are the master agent  Cell phones are not sold
 Program helps connect homeless individuals to services  Happy to have the HRC to continue service delivery
Full Circle
 Supportive of operations at HRC.
 Comments on HRC: Effective.

Youth Centers of Orange
 Has seen success stories at HRC.
 Comments on HRC: Effective. Great set-up.

DOMESTIC VIOLENCE SERVICE PROVIDERS
HomeAid
 Gaps in service: availability of shelter beds.
 Comments on HRC: Supportive of continuing the work of the HRC.

Volunteers of America
 Connects vets to SSVF to get permanent housing.
 Assists vulnerable populations, including victims of domestic violence.  Operates similar to city.net.
 Services provided include outreach, connection to shelters, appointments, buses, drug and alcohol rehab.
 Ultimate goal is long-term housing and getting resources for security deposits.
 Comes once a week to HRC, started in July. Will see bout 5-10 people a day.
 Gaps identified: Does not see major gaps. Would like to see more outreach organizations, maybe city.net. Would like to see more coordinated efforts with community-based policing where they can come to establish rapport.

Would be good to have medical come more often (ie Lestonnac), maybe twice a week (all medical, dental, vision). Feels very effective and 44 HOME ARP ALLOCATION PLAN
accomplishes what it is supposed to. Applauds City for doing it.

Centralization is effective.
 Comments on HRC: Has seen some results. HRC set-up effective.

Structure makes it easy to locate individuals, provide basic needs, and assist in finding jobs.

VETERANS’ GROUPS
Volunteers of America
 Connects vets to SSVF to get permanent housing.
 Assists vulnerable populations, including victims of domestic violence.  Operates similar to city.net.
 Services provided include outreach, connection to shelters, appointments, buses, drug and alcohol rehab.
 Ultimate goal is long-term housing and getting resources for security deposits.
 Comes once a week to HRC, started in July. Will see bout 5-10 people a day.
 Gaps identified: Does not see major gaps. Would like to see more outreach organizations, maybe city.net. Would like to see more coordinated efforts with community-based policing where they can come to establish rapport.

Would be good to have medical come more often (ie Lestonnac), maybe twice a week (all medical, dental, vision). Feels very effective and accomplishes what it is supposed to. Applauds City for doing it.

Centralization is effective.
 Comments on HRC: Has seen some results. HRC set-up effective.

Structure makes it easy to locate individuals, provide basic needs, and assist in finding jobs.

FAIR HOUSING
Fair Housing Foundation
 Assists with people looking to rent, at-risk for homelessness.  Biggest issues are initial rental assistance. First month and deposits for housing are needed because most people live paycheck to paycheck and don’t have enough. For some, need up to three months’ rent (security deposit is double months’ rent and then first month).
 Gap identified: When clients have unforeseen circumstances, they have no money to pay. Would be good to provide for one time assistance for unforeseen circumstances. Additionally, would be good to provide 45 HOME ARP ALLOCATION PLAN
assistance with security deposits and first month’s rent. Feels need for more landlord/tenant info for those at risk, without that tenants make bad decisions.
 Comments on HRC: Asked to reach out to HRC to partner. Stated that the program sounded effective and something they would like to be involved with.

PUBLIC AGENCIES THAT ADDRESS NEEDS OF QUALIFYING POPULATIONS Orange Police Department (HEART Team, Bike Team, Homeless Outreach Specialist)
 The Police Department through its HEART Team has assisted approximately 100 individuals with a shelter placement.  The City of Orange is part of the North Orange County SPA agreement that contributed to funding shelters located in Buena Park, Placentia, and at Bridges in Anaheim. Some individuals are successful once sheltered, while others do come and go.
 Gradual process to get people off the streets.
 Gap identified: There is a demand for more housing and most people do have to wait as they have already surpassed last year’s numbers.  Comments on HRC: What is great about the HRC is that they give the Police Department structure to help those in need and get contacts that may have not been available in the past. They are taking giant steps moving forward with the help of the HRC. While the numbers do fluctuate depending on weather, funding, spaces, they are consistent, and they are on the move in the right direction.
 They’re very pleased with how the HRC is centralizing services for all qualifying populations
City of Orange Community Services Department
 The HRC partners with 50+ local organizations including non-profits, the City, the County, Orange Police Department, churches, heath/dental/vision providers and food services to provide daily hot meals, laundry, shower, clothing, mail, and social services to the unhoused.
 The HRC provides a safe space for the unhoused to come to be connected to housing and jobs and access other services that will assist them in getting out of homelessness.
 The HRC also provides preventative services to those who may be on the verge of becoming homeless, allowing them to focus their resources on maintaining their housing.
 Comments on HRC: Great plan. Supportive of operation. 46 HOME ARP ALLOCATION PLAN
OC Health County of Orange Social Services
 Services include speaking to clients on a weekly basis to determine if they need assistance.
 Focus is mental health wellness, appointments, and substance use treatment (behavioral health).
 They’re very pleased with how the HRC is centralizing services for all qualifying populations
Orange County Health OC Outreach and Engagement (OC O&E)  Conduct outreach efforts to provide resources to get individuals off the street.
 Regularly goes to the HRC to provide services.
 Gaps: Need more office working space.
 Comments on HRC: pleased with the HRC as it provides a “hub” for individuals to receive assistance. Coordinated effort is making a visible difference.

AFFORDABLE AND SPECIAL NEEDS HOUSING PROVIDERS
Acacia Housing
 Appreciates seeing details of what he heard about in concept for use of HOME Funds.
 Big advocate of providing bricks and mort to permanently house the homeless.
 Advocate of integrating homeless into a larger community of similar demographic for seniors 62+.
 Currently working with the City of Orange to develop 74 affordable senior apartment units – Katella Terrace. Projects require financial support from the City.
 Please see Attachment A for prepared statement.
 Gap identified: We can’t deny the need for affordable housing.  Comments on HRC: Sounds effective.

COMMUNITY STAKEHOLDERS
Day Porter
 Clients at HRC are shown interest.
 Stated that clients speak to her and that they like HRC; clients ask her for prayers.
 Gaps identified: More bus voucher access and food variety. 47 HOME ARP ALLOCATION PLAN
 Comments on HRC: Effective because noticed people’s demeanor change after going to HRC. At Mary’s Kitchen, they were drunk or high.

Employee from Starbucks
 Local business owners, specifically Starbucks coffee, very supportive of the HRC.
 Noticeable decrease in loitering outside of their business and less disruptive behavior since the establishment of the HRC.
 Due to the cost of coffee and the supplies associated with a cup of coffee, it is not an item that is served at the HRC. During the consultation process, the HRC announced a partnership with Starbucks to offer coffee a couple days per week.
 Comments on HRC: Effective and support operations.

Resident/Community Member
 Great replacement program. This is being implemented by people that know how to handle the situation.
 Very consistent and respectable way people are being treated.  Proud of the City has pulled it together so quickly. A great example of what the city can do.
 As someone who has volunteered, witnessed a lot of food coming in for people to take with them such as frosted cake. The food given at Mary’s made you think about the nutrition that people need and the right food service. Whatever food was coming in was just being put in a bag and distributed out. Nice to know there is now a method to the way the meals are served, and how the food is being organized.

QUALIFYING POPULATION INTERVIEWS
Through the interviews with the qualifying population, staff was made aware of limitations related to those seeking shelter services, including restrictions placed on families and pets. The restrictions prevent families and those with pets from being sheltered in some cases because the shelter places limitations on who they will accept.

While some individuals indicated they have some form of a plan to get into housing, most individuals interviewed stated a preference for independent living arrangements, so their only option is to be homeless or live in a car. Many described bad experiences in the shelter system that has left them with no desire to seek any type of temporary shelter. For those who do seek a temporary shelter, the shelter beds near the City of Orange are at capacity. 48 HOME ARP ALLOCATION PLAN
The comments from the one-on-one interviews from the HRC clientele and general comments are as follows:

Client A
 Client F travels six days a week to the HRC using several buses and spends up to two hours each way from Los Angeles to reach Orange where he has been receiving meals and services for nearly two decades.  When asked about his housing status, he said it took him a while to become sober, but with his sobriety he is hopeful of finding a job so that he can afford an apartment and live independently.
 Indicated he travels from Los Angeles to Orange to receive two hot meals, get a warm shower, do laundry, charge his phone, receive mail, and talk to his social workers who are helping him navigate through homeless services.

Client B
 He used to own a home and had a family but lost it all to addiction.  Went to Mary’s Kitchen for 10 years, now goes to the HRC.  Uses all the services at HRC.
 The showers are clean.
 The laundry service is great.
 He applied for housing and is on a waiting list.
 Doesn’t like shelters.
 Has a case worker at the HRC that is helping him find permanent housing.  Works as a day laborer at Home Depot.
 Receives social security income.
 Uses the mail services at the HRC for housing communication.  He likes the HRC and depends on it at the moment.
 He’s trying to fight addiction to get back on his feet.  Gap identified: He would like to see more variety with food and no coffee is offered.

Client C
 Employed full-time but uses the HRC as a stepping stone.  Not housed.
 Uses a bike/bus/car for transportation.
 Was affected by COVID and it set him back.
 Likes everything about the HRC.
 Uses the mail service.

Client D
 Started at HRC September 1, 2022
49 HOME ARP ALLOCATION PLAN
 Originally was at Riverbed five years ago then moved to Florida. Was staying in Orange in a car with his girlfriend and two dogs until breakup.  Used Mary’s kitchen before, felt that clothes more easily accessible then.  Has own health insurance.
 Trying to get into Bridges Shelter.
 Uses food/shower/laundry services.
 Had all possessions stolen; HRC provided clothing and items for him.  Has not tried to use services for employment.
 Likes that he has somewhere to go where he can get what he needs.  Receives $355 a month GR and asks for donations on street. States he will look for a job once he is in a shelter.
 Gaps identified: feels that there needs to be a better facility and more access to clothing. Stated Orange should have little, tiny homes for the homeless.
 Comments on HRC: Feels HRC has been helpful and effective.

Client E
 Has been coming to HRC since it opened.
 Has been in and out of places but gets robbed and beat up so she prefers to stay close to the Police Department. Likes that HRC is close to PD.  Has been trying to get into a shelter.
 Been dealing with a divorce for 8 years.
 Likes the HEART team.
 No income.
 Has been trying to come daily to use shower, laundry, and breakfast. Does not get lunch because needs to go to court.
 Gaps identified: coffee, but effective in that it gives her what she needs.

Client F
 Homeless since 2016.
 Stays in Anaheim in her car.
 Receives Social Security.
 Has housing vouchers Section 8 from Mercy Housing.
 Uses showers, laundry, and food services. Also uses mail services.  Has own health insurance.
 Gaps identified: More parking. Coffee and snacks such as donuts. More clothing accessibility. Would like it open on Sundays.
 Comments on HRC: Believes it is effective and efficient. Feels comfortable going to HRC and to approach workers. Feels it is great to have everything in once place.
50 HOME ARP ALLOCATION PLAN
Client G
 Been using services for a week.
 Feels safe at HRC. Stays in Orange on the street.
 Has been coming every day.
 Receives help from a friend and SSI $1347 a month.
 Dealing with a name change issues after identify theft.  Raised by a single mother.
 History of working as a security guard.
 Permanently disabled.
 Put name down for housing.
 Uses shower/laundry/food services and VOA.
 Gaps identified: Feels some clients should be banned and have Wi-Fi on- site.
 Comments on HRC: States volunteers are great, asked for a rain jacket and was given one along with a blanket.

Client H
 Sleeping in car since September 1. Used to stay on Riverbed.  Has health insurance. Trying to get back into Hurtt.
 Receives $898 a month. Pays for car, insurance, and helps mom. Cannot work because would not qualify for assistance.
 Multiple health issues/mental issues.
 Comes every day. Won’t go to a shelter because had bad experiences.

Stated she was sexually harassed, had stuff stolen.
 Uses mail services/showers/food services.
 Gaps identified: more food variety; coffee; more people to just listen; more clothing sizing options.
51 HOME ARP ALLOCATION PLAN

APPENDIX B
HOME-ARP Certifications & SF 424 Form

To be attached at time of submission to HUD

← All documents from this meeting