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Staff Report

Orange City Council
June 13, 2023

Document
Staff Report
Meeting
June 13, 2023
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Orange City Council
Original file
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Text extracted from the city's file for reading and search. Open the original on cityoforange.legistar1.com. That file is the official record.

Agenda Item
City Council
Item #: 3.5. 6/13/2023 File #: 23-0353
TO: Honorable Mayor and Members of the City Council
THRU: Tom Kisela, City Manager
FROM: Dan Adams, Chief of Police

1. SUBJECT
Agreement with TriTech Software Systems dba Central Square for software upgrades and maintenance of the Police Department’s Computer Aided Dispatch and Records Management System.

2. SUMMARY
Annual software support for the continuation of the Orange Police Department’sComputer Aided Dispatch and Records Management System in the amount of $124,608.40.

3. RECOMMENDED ACTION
Approve the agreement with TriTech Software Systems in the amount of $124,608.40 for software upgrades and maintenance; and authorize the Mayor and the City Clerk to execute on behalf of the City.

4. FISCAL IMPACT
The total expenditure for this agreement is $124,608.40 and will be funded upon adoption of the proposed Fiscal Year 2023-2024 budget through General Fund (100).

5. STRATEGIC PLAN GOALS
Goal 1: Provide for a safe community
a: Provide staffing and resources to deliver services that ensure public safety.

6. DISCUSSION AND BACKGROUND
TriTech Software Systems (TriTech) is the current vendor of the Police Department’sComputer Aided Dispatch and Records Management System (CAD/RMS) used for basic operations, including dispatching and 9-1-1 services, data collection, workflow, and real-time reporting.

Due to the systems performance, value of upgrades, and dissatisfaction with the system, staff pursued other options to replace the CAD/RMS system including an all-inclusive enterprise solution to help manage police hardware and software. The proposed project is identified in Capital Improvement Project No. 30196 and was awarded to Axon Enterprise, Inc. in June 2022. In the interim, an agreement with TriTech is needed to continue annual maintenance services for Fiscal Year 2023-2024.

Based on the complexity of the CAD/RMS software system, the department is requesting the continuation of annual software upgrades and maintenance services with TriTech for a total amount City of Orange Printed on 6/5/2023Page 1 of 2
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Item #: 3.5. 6/13/2023 File #: 23-0353
continuation of annual software upgrades and maintenance services with TriTech for a total amount of $124,608.40.

7. ATTACHMENTS
· Agreement with TriTech
City of Orange Printed on 6/5/2023Page 2 of 2
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