Agenda Item
City Council
Item #: 3.3. 7/25/2023 File #: 23-0446
TO: Honorable Mayor and Members of the City Council
THRU: Tom Kisela, City Manager
FROM: Susan Galvan, Assistant City Manager
1. SUBJECT
Second Amendment to agreement with Protel Communications, Inc. DBA ProTelesis for replacement desk phones.
2. SUMMARY
This is a Second Amendment to a VoIP telephone service support agreement with ProTelesis authorizing the purchase and installation of replacement desk phones.
3. RECOMMENDED ACTION
Approve the second amendment to agreement with Protel Communications, Inc. doing business as ProTelesis in the amount of $132,816.26 for replacement desk phones; and authorize the Mayor and City Clerk to execute on behalf of the City.
4. FISCAL IMPACT
The total expenditure for this amendment is $132,816.26, for a total agreement cost of $359,224.61 and will be funded through Computer Replacement (790):
Phone System Refresh (20509) $127,166.75
IT System Improvements (20281) 5,649.61
Total $132,816.26
5. STRATEGIC PLAN GOALS
Goal 4: Provide outstanding public service
c: Enhance technology to improve public accessibility to information and services.
6. DISCUSSION AND BACKGROUND
On April 11, 2023, the City Council approved a first amendment with ProTelesis which addressed hardware replacement of end-of-life Shoretel equipment. In that timeframe, Mitel had made overtures that the City’s existing Shoretel desk phones would be compatible with the new Mitel hardware and software.
Unfortunately, Mitel recently made the decision to not make the Shoretel desk phones compatible.
Therefore, this second amendment is required to purchase the remaining Mitel desk phones (approximately 525) in order to complete the upgrade that was approved in April.
Staff recommends approval of the second amendment with the VoIP phone system support provider City of Orange Printed on 7/20/2023Page 1 of 2
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Item #: 3.3. 7/25/2023 File #: 23-0446
Staff recommends approval of the second amendment with the VoIP phone system support provider ProTelesis to purchase the remaining desk phones.
7. ATTACHMENTS
· Second Amendment with Protel Communications, DBA ProTelesis City of Orange Printed on 7/20/2023Page 2 of 2
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