Quotation # Q-555260
THE
SCIENCE
)esri OF
WHERE"
Date: September 12, 2025
Environmental Systems Research Institute, Inc. Customer # 19192 Contract # ENTERPRISE 380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 City of Orange
DUNS Number: 06-313-4175 CAGE Code: 0AMS3 Public Works
300 E Chapman Ave
Orange, CA 92866-1508
To expedite your order, please attach a copy of ATTENTION: Steve Scardina this quotation to your purchase order. PHONE: (714) 744-5528 Quote is valid from: 8/12/2025 To: 11/10/2025 EMAIL: [email protected] SGEA 12/08/2025 - 12/07/2028
Material Qty Term Unit Price Total
193208 1 Year 1 $120,300.00 $120,300.00
Populations of 125,000 to 150,000 Small Government Enterprise Agreement Annual Subscription 193208 1 Year 2 $120,300.00 $120,300.00
Populations of 125,000 to 150,000 Small Government Enterprise Agreement Annual Subscription 193208 1 Year 3 $120,300.00 $120,300.00
Populations of 125,000 to 150,000 Small Government Enterprise Agreement Annual Subscription Advantage Program 12/08/2025
- 12/07/2026
Material Qty Term Unit Price Total
111005 1 Year 1 $42,100.00 $42,100.00
Esri Advantage Program: Advisor Only Renewal - Annual subscription designed to provide enterprise-wide visioning and geospatial enablement through technical advisory, an annual planning meeting, a collaboratively developed technical work plan, and access to exclusive quarterly technology webcasts. The program also provides access to a combination of consulting, premium support, and training services. This configuration includes a one-day annual planning session; up to 100 Advisor hours; and access to our Quarterly Technology Webcasts. The Esri Advantage Program terms and conditions shall apply. If not attached, or already incorporated into an existing and current Esri master contract, these terms and conditions can be viewed on the web at https://www.esri.com/en-us/legal/terms/services.
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Natalie Carter [email protected] (909) 793-2853 x7419
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your purchase of that item. If any item is quoted with a multi-year payment schedule, Esri may invoice at least 30 days in advance of each anniversary date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplemental apply to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.
CARTERN This offer is limited to the terms and conditions incorporated and attached herein.
Quotation # Q-555260
THE
SCIENCE
esri OF
WHERE-
Date: September 12, 2025
Environmental Systems Research Institute, Inc. Customer #19192 Contract # ENTERPRISE 380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 City of Orange
DUNS Number: 06-313-4175 CAGE Code: 0AMS3 Public Works
300 E Chapman Ave
Orange, CA 92866-1508
To expedite your order, please attach a copy of ATTENTION: Steve Scardina this quotation to your purchase order. PHONE: (714) 744-5528 Quote is valid from: 8/12/2025 To: 11/10/2025 EMAIL: [email protected] Advantage Program 12/08/2026
- 12/07/2027
Material Qty Term Unit Price Total
161877 Year 1 $65,150.00 $65,150.00
Small Government and Local Utility EA Esri Advantage Program: 50 Advisor Hours/ 50 Learning and Services Credits - Annual subscription designed to provide enterprise-wide visioning and geospatial enablement through technical advisory, an annual planning meeting, a collaboratively developed technical work plan, and access to exclusive technology webcasts. The program also provides access to a combination of consulting, premium support, and training services. This configuration includes a one day annual planning session; up to 50 Advisor hours; Technology Webcasts and 50 Learning and Services Credits. The Esri Advantage Program terms and conditions shall apply. If not attached, or already incorporated into an existing and current Esri master contract, these terms and conditions can be viewed on the web at https://www.esri.com/en-us/legal/terms/services.
Advantage Program 12/08/2027
- 12/07/2028
Material Qty Term Unit Price Total
161877 1 Year 1 $71,600.00 $71,600.00
Small Government and Local Utility EA Esri Advantage Program: 50 Advisor Hours/ 50 Learning and Services Credits - Annual subscription designed to provide enterprise-wide visioning and geospatial enablement through technical advisory, an annual planning meeting, a collaboratively developed technical work plan, and access to exclusive technology webcasts. The program also provides access to a combination of consulting, premium support, and training services. This configuration includes a one day annual planning session; up to 50 Advisor hours; Technology Webcasts and 50 Learning and Services Credits. The Esri Advantage Program terms and conditions shall apply. If not attached, or already incorporated into an existing and current Esri master contract, these terms and conditions can be viewed on the web at https://www.esri.com/en-us/legal/terms/services.
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Natalie Carter [email protected] (909) 793-2853 x7419
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your purchase of that item. If any item is quoted with a multi-year payment schedule, Esri may invoice at least 30 days in advance of each anniversary date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplementalapply to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.
CARTERN This offer is limited to the terms and conditions incorporated and attached herein.
Quotation # Q-555260
SCIENCE
OF
WHERE"
Date: September 12, 2025
Environmental Systems Research Institute, Inc. Customer # 19192 Contract # ENTERPRISE 380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 City of Orange
DUNS Number: 06-313-4175 CAGE Code: 0AMS3 Public Works
300 E Chapman Ave
Orange, CA 92866-1508
To expedite your order, please attach a copy of ATTENTION: Steve Scardina this quotation to your purchase order. PHONE: (714) 744-5528 Quote is valid from: 8/12/2025 To: 11/10/2025 EMAIL: [email protected] ArcGIS DATA
INTEROPERABILITY
12/08/2025 - 12/07/2026
Material Qty Term Unit Price Total
165555 2 $357.50 $715.00
ArcGIS Data Interoperability for ArcGIS Online Creator, Professional, or Professional Plus, User Type Annual Subscription ArcGIS DATA
INTEROPERABILITY
12/08/2026 - 12/07/2027
Material Qty Term Unit Price Total
165555 2 $357.50 $715.00
ArcGIS Data Interoperability for ArcGIS Online Creator, Professional, or Professional Plus, User Type Annual Subscription ArcGIS DATA
INTEROPERABILITY
12/08/2027 - 12/07/2028
Material Qty Term Unit Price Total
165555 2 $357.50 $715.00
ArGIS Data Interoperability for ArcGIS Online Creator, Professional, or Professional Plus, User Type Annual Subscription Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program For questions contact: Email: Phone:
Natalie Carter [email protected] (909) 793-2853 x7419
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your purchase of that item. If any item is quoted with a multi-year payment schedule, Esri may invoice at least 30 days in advance of each anniversary date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplemental apply to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.
CARTERN This offer is limited to the terms and conditions incorporated and attached herein.
Quotation # Q-555260
THE
SCIENCE
esri OF
WHERE-
Date: September 12, 2025
Environmental Systems Research Institute, Inc. Customer # 19192 Contract # ENTERPRISE 380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 City of Orange
DUNS Number: 06-313-4175 CAGE Code: OAMS3 Public Works
300 E Chapman Ave
Orange, CA 92866-1508
To expedite your order, please attach a copy of ATTENTION: Steve Scardina this quotation to your purchase order. PHONE: (714) 744-5528 Quote is valid from: 8/12/2025 To: 11/10/2025 EMAIL: [email protected] Subtotal: $541,895.00
Sales Tax: $0.00
Estimated Shipping and Handling (2 Day Delivery): $0.00 Contract Price Adjust: $0.00
Total: $541,895.00
*Pricing is based on the Small Government Enterprise Licensing Agreement prices of 2025.
Advantage program part numbers 111005 and 161877 are subject to existing agreement 00315014.0 Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Natalie Carter [email protected] (909) 793-2853 x7419
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your purchase of that item. If any item is quoted with a multi-year payment schedule, Esri may invoice at least 30 days in advance of each anniversary date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplementalapply to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.
CARTERN This offer is limited to the terms and conditions incorporated and attached herein.
Quotation # Q-555260
THE
SCIENCE
)esri OF
WHERE"
Date: September 12, 2025
Environmental Systems Research Institute, Inc. Customer # 19192 Contract # ENTERPRISE 380 New York St AGREEMENT
Redlands, CA 92373-8100
Phone: (909) 793-2853 City of Orange
DUNS Number: 06-313-4175 CAGE Code: 0AMS3 Public Works
300 E Chapman Ave
Orange, CA 92866-1508
To expedite your order, please attach a copy of ATTENTION: Steve Scardina this quotation to your purchase order. HONE: (714) 744-5528 Quote is valid from: 8/12/2025 To: 11/10/2025 MAIL: [email protected] I you have mad ate as its to hole torn guted necepted a a cented by you some rice represente arena information is required to complete your request
If your organization laus Faderal tate or one gened and it a pan or your py chate re pay an invoice without having PA) on your pretering doug, please reference the quotation number and anyall aplicable Esri contract number(4) (es. MPA, ELA, SmartBuy, OSA,
BY SIGNING BELOW, YOU CONFIRM THAT YOU ARE AUTHORIZED TO OBLIGATE FUNDS FOR YOUR ORGANIZATION, AND YOU ARE AUTHORIZING Please check one of the following:
—I agree to pay any applicable sales tax.
— I am tax exempt, please contact me if exempt information is not currently on file with Esri.
Signature of Authorized Representative Date
Name (Please Print)
Title
Pates or use for anyone purpose and an on airman sarase it, eate sain and purchasino. this frator may not be len outie.
Any estimated sales and/or use tax reflected on this quote has been calculated as of the date of this quotation and is merely provided as a convenience for your organization's budgetary purposes. Esri reserves the right to adjust and collect sales and/or use tax at the actual date of invoicing. If your organization is tax exempt or pays state tax directly, then prior to invoicing, your organization must provide Esri with a copy of a current tax exemption certificate issued by your state's taxing authority for the given jurisdiction.
Esri may charge a fee to cover expenses related to any customer requirement to use a proprietary vendor management, procurement, or invoice program.
For questions contact: Email: Phone:
Natalie Carter [email protected] (909) 793-2853 x7419
The items on this quotation are subject to and governed by the terms of this quotation, the most current product specific scope of use document found at https://assets.esri.com/content/dam/esrisites/media/legal/product-specific-terms-of-use/e300.pdf, and your applicable signed agreement with Esri. If no such agreement covers any item quoted, then Esri's standard terms and conditions found at https://go.esri.com/MAPS apply to your purchase of that item. If any item is quoted with a multi-year payment schedule, Esri may invoice at least 30 days in advance of each anniversary date without the issuance or a Purchase Order, and Customer is required to make all payments without right of cancellation. Third-party data sets included in a quotation as separately licensed items will only be provided and invoiced if Esri is able to provide such data and will be subject to the applicable third-party's terms and conditions. If Esri is unable to provide any such data set, Customer will not be responsible for any further payments for the data set. US Federal government entities and US government prime contractors authorized under FAR 51.1 may purchase under the terms of Esri's GSA Federal Supply Schedule. Supplemental terms and conditions found at https://www.esri.com/en-us/legal/terms/state-supplemental apply to some US state and local government purchases. All terms of this quotation will be incorporated into and become part of any additional agreement regarding Esri's offerings. Acceptance of this quotation is limited to the terms of this quotation. Esri objects to and expressly rejects any different or additional terms contained in any purchase order, offer, or confirmation sent to or to be sent by buyer. Unless prohibited by law, the quotation information is confidential and may not be copied or released other than for the express purpose of system selection and purchase/license. The information may not be given to outside parties or used for any other purpose without consent from Esri. Delivery is FOB Origin for customers located in the USA.
CARTERN This offer is limited to the terms and conditions incorporated and attached herein.
THE
Esri Use Only: SCIENCE
Cust. Name esri OF
WHERE
Cust. #
PO #
Esri Agreement #
SMALL ENTERPRISE AGREEMENT
COUNTY AND MUNICIPALITY GOVERNMENT
(E214-5)
This Agreement is by and between the organization identified in the Quotation ("Customer") and Environmental Systems Research Institute, Inc. ("Esri").
This Agreement sets forth the terms for Customer's use of Products and incorporates by reference (i) the Quotation and (ii) the Master Agreement. Should there be any conflict between the terms and conditions of the documents that comprise this Agreement, the order of precedence for the documents shall be as follows: (i) the Quotation, (i) this Agreement, and (iii) the Master Agreement. This Agreement shall be governed by and in the a or the sat hot construed in accordance with the laws of the state in which Customer is located without reference to conflict of laws principles, and the United States of America federal law shall govern in matters of intellectual property. The modifications and additional rights granted in this Agreement apply only to the Products listed in Table A.
Table A
List of Products
Uncapped Quantities (annual subscription)
ArcGIS Enterprise Software and Extensions ArcGIS Enterprise Additional Capability Servers ArcIS Enterprise (Advanced and Standard) ArGIS Image Server ArGIS Monitor
ArcGIS Enterprise Extensions: ArcGIS 3D Analyst, ArGIS ArGIS Online User Types Spatial Analyst, ArcGIS Geostatistical Analyst, ArcGIS ArGIS Online Viewer User Type Network Analyst, ArcGIS Data Reviewer
ArcGIS Enterprise User Types
ArcGIS Enterprise Viewer User Type
Capped Quantities (annual subscription)
ArcGIS Online User Types ArcGIS Enterprise User Types
ArcGIS Online Contributor User Type 75 ArGIS Enterprise Contributor User Type 75 ArcGIS Online Mobile Worker User Type 250 ArGIS Enterprise Mobile Worker User Type 250 ArcGIS Online Creator User Type 250 ArcGIS Enterprise Creator User Type 250 ArcGIS Online Professional User Type 60 ArGIS Enterprise Professional User Type 60 ArcGIS Online Professional Plus User Type 60 ArcGIS Enterprise Professional Plus User Type 60 ArcGIS Pro (Add-on Apps) for ArcGIS Online Creator or rcGIS Pro (Add-on Apps) for ArcGIS Enterpris Professional User Type reator or Professional User Typ
ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Geostatistical Analyst, ArcGIS Network ArcGIS Geostatistical Analyst, ArcGIS Network 60 Analyst, ArcGIS Publisher, ArcGIS Spatial Analyst, ArcGIS Publisher, ArcGIS Spatial Analyst, ArGIS Workflow Manager, ArcGIS each
Analyst, ArcGIS Workflow Manager, ArcGIS
Image Analyst Image Analyst
ArcGIS Online Apps and Other ArcGIS Enterprise Apps and Other ArcGIS Location Sharing for ArcGIS Online 60 ArGIS Location Sharing for ArcGIS Enterprise 60 ArGIS Advanced Editing User Type Extension 75
ArcGIS Online Service Credits 150,000 for ArcGIS Enterprise Other Benefits
Number of Esri User Conference registrations provided annually 5 Number of Tier 1 Help Desk individuals authorized to call Esri 5 Five percent (5%) discount on all individual commercially available instructor-led training classes at Esri facilities purchased outside this Agreement
Customer may accept this Agreement by signing and returning the whole Agreement with (i) the Quotation attached, (ii) a purchase order, or (iii) another document that matches the Quotation and references this Agreement ("Ordering Document"). ADDITIONAL OR CONFLICTING TERMS IN CUSTOMER'S PURCHASE
ORDER OR OTHER DOCUMENT WILL NOT APPLY, AND THE TERMS OF THIS AGREEMENT WILL GOVERN. This Agreement is effective as of the date of Esri's receipt of an Ordering Document, unless otherwise agreed to by the parties ("Effective Date").
Term of Agreement: Three (3) years
This Agreement supersedes any previous agreements, proposals, presentations, understandings, and arrangements between the parties relating to the licensing of the Products. Except as provided in Article 4— Product Updates, no modifications can be made to this Agreement.
Accepted and Agreed: ENVIRONMENTAL SYSTEMS RESEARCH
INSTITUTE, INC. (Esri)
CITY OF ORANGE, a municipal corporation
380 New York Street, Redlands, CA 92373-8100
(Customer)
A Kazandj
y: Annette Karaja: (Oc. 7, 2025 16.32:43 RD
By: _ Authorized Signature
Authorized Signature
Printed Name: Annette Kazandjian
Printed Name: Daniel R. Slater
Title: Managing Business Attorney
Title: Mayor
Date: Oct 7, 2025
Date:
CUSTOMER CONTACT INFORMATION
Contact: Jim McPherson Telephone: 714-744-5564
City of Orange - DPW
Address: 300 E. Chapman Avenue Fax: 714-744-5573
City, State, Postal Code: Orange, CA 92866 E-mail: [email protected] Country: _ Orande
Quotation Number (if applicable): _Q-555260
ATTEST:
Pamela Coleman, City Clerk
APPROVED AS TO FORM:
Nathalie Adourian, City Attorney
1.0—ADDITIONAL DEFINITIONS 2.0-ADDITIONAL GRANT OF LICENSE In addition to the definitions provided in the Master 2.1 Grant of License. Subject to the terms and Agreement, the following definitions apply to this conditions of this Agreement, Esri grants to Agreement: Customer a personal, nonexclusive,
nontransferable license solely to use, copy, and
"Case" means a failure of the Software or Online Deploy quantities of the Products listed in Services to operate according to the Documentation Table A-List of Products for the Term of where such failure substantially impacts operational Agreement (i) for the applicable Fee and (ii) in or functional performance. accordance with the Master Agreement. "Deploy", "Deployed" and "Deployment" mean to 2.2 Consultant Access. Esri grants Customer the redistribute and install the Products and related right to permit Customer's consultants or Authorization Codes within Customer's contractors to use the Products exclusively for organization(s). Customer's benefit. Customer will be solely responsible for compliance by consultants and
"Fee" means the fee set forth in the Quotation. contractors with this Agreement and will ensure that the consultant or contractor discontinues
"Maintenance" means Tier 2 Support, Product use of Products upon completion of work for updates, and Product patches provided to Customer Customer. Access to or use of Products by during the Term of Agreement. consultants or contractors not exclusively for Customer's benefit is prohibited. Customer may
"Master Agreement" means the applicable master not permit its consultants or contractors to install agreement for Esri Products incorporated by this Software or Data on consultant, contractor, or reference that is (i) found at https://www.esri.com/en- third-party computers or remove Software or us/legal/terms/full-master-agreement and available in Data from Customer locations, except for the the installation process requiring acceptance by purpose of hosting the Software or Data on electronic acknowledgment or (ii) a signed Esri Contractor servers for the benefit of Customer. master agreement or license agreement that
supersedes such electronically acknowledged
master agreement. 3.0—TERM, TERMINATION, AND EXPIRATION "Products)" means the products identified in 3.1 Term. This Agreement and all licenses Table A—List of Products and any updates to the list hereunder will commence on the Effective Date Esri provides in writing. and continue for the duration identified in the Term of Agreement, unless this Agreement is
"Quotation" means the offer letter and quotation terminated earlier as provided herein. Customer provided separately to Customer. is only authorized to use Products during the Term of Agreement. For an Agreement with a
"Technical Support" means the technical limited term, Esri does not grant Customer an assistance for attempting resolution of a reported indefinite or a perpetual license to Products.
Case through error correction, patches, hot fixes,
workarounds, replacement deliveries, or any other 3.2 No Use upon Agreement Expiration or type of Product corrections or modifications. Termination. All Product licenses, all Maintenance, and Esri User Conference
"Tier 1 Help Desk" means Customer's point of registrations terminate upon expiration or contacts) to provide all Tier 1 Support within termination of this Agreement.
Customer's organization(s).
3.3 Termination for a Material Breach. Either party
"Tier 1 Support" means the Technical Support may terminate this Agreement for a material. provided by the Tier 1 Help Desk. breach by the other party. The breaching party will have thirty (30) days from the date of written
"Tier 2 Support" means the Esri Technical Support notice to cure any material breach. provided to the Tier 1 Help Desk when a Case
cannot be resolved through Tier 1 Support. 3.4 Termination for Lack of Funds. For an Agreement with government or government-
owned entities, either party may terminate this than the defined Products will receive Maintenance.
Agreement before any subsequent year if Customer may acquire maintenance for other Customer is unable to secure funding through Software outside this Agreement. the legislative or governing body's approval
process. a. Tier 1 Support
3.5 Follow-on Term. If the parties enter into 1. Customer will provide Tier 1 Support another agreement substantially similar to this through the Tier 1 Help Desk to all Agreement for an additional term, the effective Customer's authorized users. date of the follow-on agreement will be the day
after the expiration date of this Agreement. 2. The Tier 1 Help Desk will be fully trained in the Products.
4.0—PRODUCT UPDATES 3. At a minimum, Tier 1 Support will include those activities that assist the user in
4.1 Future Updates. Esri reserves the right to resolving how-to and operational questions update the list of Products in Table A-List of as well as questions on installation and Products by providing written notice to troubleshooting procedures.
Customer. Customer may continue to use all
Products that have been Deployed, but support 4. The Tier 1 Help Desk will be the initial point and upgrades for deleted items may not be of contact for all questions and reporting of a available. As new Products are incorporated into Case. The Tier 1 Help Desk will obtain a full the standard program, they will be offered to description of each reported Case and the Customer via written notice for incorporation into system configuration from the user. This the Products schedule at no additional charge. may include obtaining any customizations, Customer's use of new or updated Products code samples, or data involved in the Case. requires Customer to adhere to applicable
additional or revised terms and conditions in the 5. If the Tier 1 Help Desk cannot resolve the Master Agreement. Case, an authorized Tier 1 Help Desk
individual may contact Tier 2 Support. The
4.2 Product Life Cycle. During the Term of Tier 1 Help Desk will provide support in such Agreement, some Products may be retired or a way as to minimize repeat calls and make may no longer be available to Deploy in the solutions to problems available to identified quantities. Maintenance will be subject Customer's organization. to the individual Product Life Cycle Support
Status and Product Life Cycle Support Policy, 6. Tier 1 Help Desk individuals are the only which can be found at individuals authorized to contact Tier 2 https://support.esri.com/en/other- Support. Customer may change the Tier 1 resources/product-life-cycle. Updates for Help Desk individuals by written notice to Products in the mature and retired phases may Esri.
not be available. Customer may continue to use
Products already Deployed, but Customer will b. Tier 2 Support not be able to Deploy retired Products. 1. Tier 2 Support will log the calls received from Tier 1 Help Desk.
5.0-MAINTENANCE 2. Tier 2 Support will review all information collected by and received from the Tier 1
The Fee includes standard maintenance benefits Help Desk including preliminary documented during the Term of Agreement as specified in the troubleshooting provided by the Tier 1 Help most current applicable Esri Maintenance and Desk when Tier 2 Support is required.
Support Program document (found at
https://www.esri.com/en- 3. Tier 2 Support may request that Tier 1 Help us/legal/terms/maintenance). At Esri's sole Desk individuals provide verification of discretion, Esri may make patches, hot fixes, or information, additional information, or updates available for download. No Software other answers to additional questions to
supplement any preliminary information operate, or allow access to the Products. If this gathering or troubleshooting performed by is a multi-year Agreement, Esri may invoice the Tier 1 Help Desk. Fee up to thirty (30) calendar days before the annual anniversary date for each year.
4. Tier 2 Support will attempt to resolve the
Case submitted by Tier 1 Help Desk. b. Undisputed invoices will be due and payable
5. When the Case is resolved, Tier 2 Support within thirty (30) calendar days from the date of invoice. Esri reserves the right to suspend
will communicate the information to Tier 1 Customer's access to and use of Products if Help Desk, and Tier 1 Help Desk will
Customer fails to pay any undisputed amount
disseminate the resolution to the users). owed on or before its due date. Esri may charge Customer interest at a monthly rate equal to the
lesser of one percent (1.0%) per month or the
6.0-ENDORSEMENT AND PUBLICITY
maximum rate permitted by applicable law on
any overdue fees plus all expenses of collection
This Agreement will not be construed or interpreted for any overdue balance that remains unpaid as an exclusive dealings agreement or Customer's ten (10) days after Esri has notified Customer of endorsement of Products. Either party may publicize the past-due balance. the existence of this Agreement.
c. Esri's federal ID number is 95-2775-732.
7.0-ADMINISTRATIVE REQUIREMENTS d. If requested, Esri will ship backup media to the ship-to address identified on the Ordering
7.1 OEM Licenses. Under Esri's OEM or Solution Document, FOB Destination, with shipping OEM programs, OEM partners are authorized to charges prepaid. Customer acknowledges that embed or bundle portions of Esri products and should sales or use taxes become due as a services with their application or service. OEM result of any shipments of tangible media, Esri partners' business model, licensing terms and has a right to invoice and Customer will pay any conditions, and pricing are independent of this such sales or use tax associated with the receipt Agreement. Customer will not seek any discount of tangible media. from the OEM partner or Esri based on the
availability of Products under this Agreement. 8.2 Order Requirements. Esri does not require Customer will not decouple Esri products or Customer to issue a purchase order. Customer services from the OEM partners' application or may submit a purchase order in accordance with its own process requirements, provided that if
Customer issues a purchase order, Customer
7.2 Annual Report of Deployments. At each will submit its initial purchase order on the anniversary date and ninety (90) calendar days Effective Date. If this is a multi-year Agreement, prior to the expiration of this Agreement, Customer will submit subsequent purchase Customer will provide Esri with a written report orders to Esri at least thirty (30) calendar days before the annual anniversary date for each
the secure to and rarento very, year.
a. All orders pertaining to this Agreement will be
processed through Customer's centralized point
8.0-ORDERING, ADMINISTRATIVE of contact.
PROCEDURES, DELIVERY, AND b. The following information will be included in
DEPLOYMENT
each Ordering Document:
8.1 Orders, Delivery, and Deployment (1) Customer name; Esri customer number, if known; and bill-to and ship-to addresses
a. Upon the Effective Date, Esri will invoice (2) Order number (3) Applicable annual payment due
9.0—MERGERS, ACQUISITIONS, OR
DIVESTITURES
If Customer is a commercial entity, Customer will
notify Esri in writing in the event of (i) a
consolidation, merger, or reorganization of Customer
with or into another corporation or entity;
(ii) Customer's acquisition of another entity; or (iii) a transfer or sale of all or part of Customer's
organization (subsections i, ii, and iii, collectively
referred to as "Ownership Change"). There will be
no decrease in Fee as a result of any Ownership
Change.
9.1 If an Ownership Change increases the
cumulative program count beyond the maximum
level for this Agreement, Esri reserves the right
to increase the Fee or terminate this Agreement
and the parties will negotiate a new agreement.
9.2 If an Ownership Change results in transfer or
sale of a portion of Customer's organization, that
portion of Customer's organization will transfer
the Products to Customer or uninstall, remove,
and destroy all copies of the Products.
9.3 This Agreement may not be assigned to a
successor entity as a result of an Ownership
Change unless approved by Esri in writing in
advance. If the assignment to the new entity is
not approved, Customer will require any
successor entity to uninstall, remove, and
destroy the Products. This Agreement will
terminate upon such Ownership Change.
City of Orange - SGEA
Final Audit Report 2025-10-07
Created: 2025-10-07
By: Joe Collins ([email protected])
Status: Signed
Transaction ID: CBJCHBCAABAAjKOahoE_7HN255UXx7rHfQyxQk38Zofe "City of Orange - SEA" History
• Document created by Joe Collins ([email protected])
2025-10-07 - 5:26:27 PM GMT- IP address: 155.226.129.248 ≥ Document emailed to Annette Kazandjian ([email protected]) for signature 2025-10-07 - 5:28:40 PM GMT
Email viewed by Annette Kazandjian ([email protected]) 2025-10-07 - 11:32:32 PM GMT- IP address: 104.47.56.126 Oo Document e-signed by Annette Kazandjian ([email protected]) Signature Date: 2025-10-07 - 11:32:43 PM GMT - Time Source: server- IP address: 99.55.163.252 • Agreement completed.
2025-10-07 - 11:32:43 PM GMT
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