3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 1/8 Quote/Order ID: 466068
Service Agreement
CITY OF PACIFICA
TPx Communications will provide Customer with the specified type and amount of Services at the rates, and terms and conditions listed below and on the Rate Schedule(s) that follow, and Customer shall accept and pay for Services under the Terms and Conditions to which Customer agreed on the Telecommunications Account Agreement (TAA)/Master Service Agreement (MSA) and any related Addendums that follow that govern this Service Agreement, including any changes to Total Monthly Recurring Charges up to five percent (5%) and/or Total Non-Recurring Charges up to five percent (5%) for Services and Equipment specified on this Service Agreement. For any Access, MSx, and/or UCx Service listed below that is being added to Services currently provided to Customer at the below referenced Service Location, a new Service Term (as provided in the Term Length below) shall apply to any such Service.
Federal, State and Local Taxes and Other Charges will be applied in accordance with the definitions stated at www.tpx.com/rates.
The term for service(s) being ordered is 36 months. ("Term") Customer Requested Due Date: 2/28/2022
RS ID Title Address Non-Recurring Recurring
872397 1515 K ST, SACRAMENTO CA 1515 K St, Sacramento, CA 95814-4051 $0.00 $410.00 857784 155 MILAGRA DR, PACIFICA CA 155 Milagra Dr, Pacifica, CA 94044-2328 $0.00 $844.00 857787 700 COAST HWY, PACIFICA CA 700 Coast Hwy, Pacifica, CA 94044-3054 $0.00 $1,186.00 857783 1515 K ST STE 360, SACRAMENTO CA 1515 K St Ste 360, Sacramento, CA 95814-4040 $0.00 $820.00 857782 1100 LINDA MAR BLVD, PACIFICA CA 1100 Linda Mar Blvd, Pacifica, CA 94044 $0.00 $663.00 Totals $0.00 $3,923.00
Equipment Addendum - Single Payment Purchase, Rental and/or Customer Provided Equipment set for at www.tpx.com/EquipmentAddendum.pdf MSx Service Addendum set forth at www.tpx.com/MSx-Service.pdf `
Agreed by: Customer Signature Date
Customer Name (Print) Title
Sales Representative Name Phone
Agreed by: Authorized TPx Representative Signature Date v052920
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 2/8 Rate Schedule #872397 Quote ID: 466068
1515 K ST, SACRAMENTO CA 3/9/2022
CITY OF PACIFICA
Good through: 4/8/2022
Address: 1515 K St, Sacramento, CA 95814-4051
The term for Service(s) being ordered is 36 months ("Term").
MSx Datacenters (Install) Description Qty Each Usage Type NRC MRC TPx Internet 1 $0.00 - MSx - $0.00
MSx Datacenters
Bandwidth - 50M 1 $260.00 - xNet - $260.00
Public IPs - Block of 4 (1
usable) 1 $0.00 - MSx - $0.00
MSx Datacenters Service 1 $0.00 - xNet - $0.00
120V/20A 1 $0.00 - MSx - $0.00
1/3 Cabinet 1 $150.00 - xNet - $150.00
$0.00 $410.00
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 3/8 Rate Schedule #857784 Quote ID: 466068
155 MILAGRA DR, PACIFICA CA 3/9/2022
CITY OF PACIFICA
Good through: 4/8/2022
Address: 155 Milagra Dr, Pacifica, CA 94044-2328
The term for Service(s) being ordered is 36 months ("Term"). zz TPx HSIA - High Speed Internet Access zz / 2128954-DAT (Renewal as is) Description Qty Each Usage Type NRC MRC ADI 20 X 20 Mbps 1 $524.00 - xNet - $524.00
$0.00 $524.00
MSx WAN / 2129071-SDWAN (Renewal as is) Description Qty Each Usage Type NRC MRC CPC/ OTT 1 $0.00 - MSx - $0.00
MSx WAN Service 1 $0.00 - MSx - $0.00
MSx WAN Optimum 1 $0.00 - MSx - $0.00
Customer Provided - Related Voice Service 1 $0.00 - MSx - $0.00 HSIA 1 $0.00 - MSx - $0.00
MSx WAN - Optimum 200M 1 $320.00 - MSx - $320.00
$0.00 $320.00
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 4/8 Rate Schedule #857787 Quote ID: 466068
700 COAST HWY, PACIFICA CA 3/9/2022
CITY OF PACIFICA
Good through: 4/8/2022
Address: 700 Coast Hwy, Pacifica, CA 94044-3054
The term for Service(s) being ordered is 36 months ("Term").
MSx WAN / 2144052-SDWAN (Renewal as is) Description Qty Each Usage Type NRC MRC CPC/ OTT 1 $0.00 - MSx - $0.00
MSx WAN Service 1 $0.00 - MSx - $0.00
MSx WAN Optimum 1 $0.00 - MSx - $0.00
Customer Provided - Related Voice Service 1 $0.00 - MSx - $0.00 HSIA 1 $0.00 - MSx - $0.00
MSx WAN - Optimum 200M 1 $320.00 - MSx - $320.00
$0.00 $320.00
zz TPx HSIA - High Speed Internet Access zz / 2164970-DAT (Renewal as is) Description Qty Each Usage Type NRC MRC ADI 100 X 100 Mbps 1 $866.00 - xNet - $866.00
$0.00 $866.00
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 5/8 Rate Schedule #857783 Quote ID: 466068
1515 K ST STE 360, SACRAMENTO CA 3/9/2022
CITY OF PACIFICA
Good through: 4/8/2022
Address: 1515 K St Ste 360, Sacramento, CA 95814-4040
The term for Service(s) being ordered is 36 months ("Term").
MSx WAN / 2127361-SDWAN (Renewal as is) Description Qty Each Usage Type NRC MRC MSx WAN Service 1 $0.00 - MSx - $0.00
MSx WAN Optimum 1 $0.00 - MSx - $0.00
MSx WAN - Optimum 200M 1 $320.00 - MSx - $320.00
None - Related Voice Service 1 $0.00 - MSx - $0.00
TPx Provided DIA 1 $0.00 - MSx - $0.00
$0.00 $320.00
MSx Firewall / 2127490-1SCFW (Renewal as is) Description Qty Each Usage Type NRC MRC MSx Firewall Service 1 $0.00 - MSx - $0.00
MSx Firewalls - Optimum 1 $500.00 - MSx - $500.00
TPx DataCenter - H 1 $0.00 - MSx - $0.00
$0.00 $500.00
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 6/8 Rate Schedule #857782 Quote ID: 466068
1100 LINDA MAR BLVD, PACIFICA CA 3/9/2022
CITY OF PACIFICA
Good through: 4/8/2022
Address: 1100 Linda Mar Blvd, Pacifica, CA 94044
The term for Service(s) being ordered is 36 months ("Term"). zz TPx HSIA - High Speed Internet Access zz / 2128442-DAT (Renewal as is) Description Qty Each Usage Type NRC MRC ADI 10 X 10 Mbps 1 $458.00 - xNet - $458.00
$0.00 $458.00
MSx WAN / 2128559-SDWAN (Renewal as is) Description Qty Each Usage Type NRC MRC CPC/ OTT 1 $0.00 - MSx - $0.00
MSx WAN Service 1 $0.00 - MSx - $0.00
MSx WAN Optimum 1 $0.00 - MSx - $0.00
Customer Provided - Related Voice Service 1 $0.00 - MSx - $0.00 HSIA 1 $0.00 - MSx - $0.00
MSx WAN - Optimum 100M 1 $205.00 - MSx - $205.00
$0.00 $205.00
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 7/8 Master Service Agreement
Must include Service Agreement
This Master Service Agreement (“Master Service Agreement”) is made by and between U.S. TelePacific Corp. d/b/a TPx Communications and/or its affiliated companies (“TPx”), and the Customer described below (“Customer”).
Section 1 Customer Information
CITY OF PACIFICA
Company Legal Name (Individual if Sole Proprietorship)
170 Santa Maria Ave Pacifica, CA
94044
Billing Address
Section 2 Acceptance
The parties have agreed to the Terms and Conditions Attachment and each addendum identified and linked below (each an “Addendum” and collectively the “Addenda”). Each reference to an “Addendum” includes all attachments, exhibits, and schedules incorporated into such Addendum. The Master Service Agreement and all Addenda (whether incorporated herein as of the effective date of this Master Service Agreement or thereafter) are referred to as the “Agreement”.
The Agreement also includes one or more Service Agreements entered into by the Customer and TPx. “Service Agreement” means a service agreement entered into between TPx and Customer that incorporates by reference this Master Service Agreement and specifies services and products to be provided by TPx pursuant to this Master Service Agreement, the Terms and Conditions Attachment and the Addenda applicable to such Services. The Service Agreement will specify the charges to the services and products provided thereunder, the initial term of the Service Agreement, service location(s) and other information applicable only to the Services provided pursuant to such Service Agreement.
BY SIGNING BELOW, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED AND AGREED TO THE FOLLOWING ON THE DATE ENTERED BY YOU BELOW:
TPx Terms and Conditions set forth at www.tpx.com/terms Service Level Agreements (SLA) set forth at www.tpx.com/sla Equipment Addendum - Single Payment Purchase, Rental and/or Customer Provided Equipment set for at www.tpx.com/EquipmentAddendum.pdf MSx Service Addendum set forth at www.tpx.com/MSx-Service.pdf `
Additionally by signing below, the person signing on behalf of Customer (i) personally represents and warrants to TPx that he or she has the authority and power to sign on behalf of Customer and bind Customer to this Agreement, including the Addenda incorporated by reference below, (ii) consents to receiving electronic communications from TPx via the email address provided in Section 1 of this Agreement and (iii) acknowledges that he or she has reviewed and agreed to each Addendum hereto. THIS
AGREEMENT INCLUDES AN ARBITRATION PROVISION WHICH REQUIRES THE BINDING ARBITRATION OF DISPUTES AND WAIVES RIGHTS TO JURY TRIALS AND CLASS ACTIONS. This Agreement will become a binding contract upon execution by Customer and TPx.
ELECTRONIC CONTRACTING AND SIGNATURE ACKNOWLEDGMENT. To the extent that Customer executes this Agreement electronically, Customer agrees that (i) the Agreement (including all Addenda) is an electronic contract executed by Customer using Customer’s electronic signature, (ii) Customer’s electronic signature signifies Customer’s intent to enter into the Agreement (including all Addenda) and that the Agreement (including all Addenda) be legally valid and enforceable in accordance with its terms to the same extent as if Customer had executed the Agreement using its written signature and (iii) the authoritative copy of the Agreement (“Authoritative Copy”) shall be that electronic copy that resides in a document management system designated by TPx for the storage of authoritative copies of electronic records, which shall be deemed held by TPx in the ordinary course of business. Notwithstanding the foregoing, if the Authoritative Copy is converted by printing a paper copy which is marked by TPx as the original (the “Paper Contract”), then Customer acknowledges and agrees that (1) Customer’s signing of the Agreement with Customer’s electronic signature also constitutes issuance and delivery of such Paper Contract, (2) Customer’s electronic signature associated with the Agreement, when affixed to the Paper Contract, constitutes Customer’s legally valid and binding signature on the Paper Contract and (3) subsequent to such conversion, Customer’s obligations will be evidenced by the Paper Contract alone.
X
Agreed by: Customer Signature Date
Customer Name (Print) Title
Sales Representative Name Phone
v052920
3/9/22, 3:59 PM Quote: 466068 / City of Pacifica - Dash https://dash.tpx.com/ribeye/service/file?id=1692885&deleteAfterServing=1&inline=1 8/8 Customer Contact Authority
TPx Communications has an obligation, and Customer has a right, under federal or state law to protect the confidentiality of your Customer Proprietary Network Information (CPNI). CPNI includes information relating to the quantity, technical configuration, type, destination, location and amount of use of the services Customer purchases from TPx. You can help prevent unauthorized access to that information by indicating below the parties authorized to access that information.
Authority Roles
Primary Account Authority / Authorized Signee: This user will have full access to all CPNI data related to network configuration and usage. This user will have full administrative access for the account which includes managing account settings, viewing invoices, making payments, initiating new orders, providing price change approvals, and overseeing trouble reports. Only this user will be authorized to sign any Service Agreements or Equipment Addendums. Only this user will be authorized to add "secondary" users to the authorized list.
Alternate Primary Account Authority: This user will have full access to all CPNI data related to network configuration and usage. This user will have partial administrative access for the account which includes managing account settings, making payments, initiating new orders, providing price change approvals, and overseeing trouble reports.
Agent Contact: This user will have access to CPNI data and for the account in accordance with their Authority Level which is to be determined by the Primary Account Authority / Authorized Signee.
Voice Vendor: This user will have access to CPNI data and for the account in accordance with their Authority Level which is to be determined by the Primary Account Authority / Authorized Signee.
Data Vendor: This user will have access to CPNI data and for the account in accordance with their Authority Level which is to be determined by the Primary Account Authority / Authorized Signee.
Authority Levels
R/W/A (Read/Write/All) Grants full authority to CPNI usage and network configuration data. Permits authority to request account information, view and remit payments, place and oversee orders, and initiate & manage trouble reports.
R/W/B (Read/Write/Bill) Grants authority to CPNI network configuration data in support of resolving billing related issues. Permits authority to view invoices, request invoice related changes on the account such as the billing address, and to view and remit payments.
R/W/O (Read/Write/Orders) Grants authority to CPNI network configuration data in support of order implementation. Permits authority to oversee all open orders against the account and to initiate orders against the account for existing service changes or ancillary service additions
R/W/T (Read/Trouble) Grants authority to CPNI network configuration data in support of resolving trouble on the account. Permits authority to report and look after trouble related to existing services on the account.
Primary Account Authority/ Authorized Signee ¨ Email Opt Out Name Title
Phone Cell Email
Authority Level: RWA
Alternate Primary Account Authority ¨ Email Opt Out
Name Title
Phone Cell Email
Authority Level: RWA
Agent contact Company Name
Name Title
Phone Cell Email
Duration: ¨This installation only ¨ Term of contract
Authority Level: ¨ RWA ¨ RWB ¨¨RWO ¨RWT
Voice Vendor Company Name
Name Title
Phone Cell Email
Duration: ¨ This installation only ¨ Term of contract
Authority Level: ¨RWA ¨ RWB ¨¨RWO ¨RWT
Data Vendor Company Name
Name Title
Phone Cell Email
Duration: ¨This installation only ¨ Term of contract
Authority Level: ¨RWA ¨ RWB ¨¨RWO ¨RWT
“I grant permission to TPx to provide access to CPNI to the authorized account contacts listed above subject to the designated authority level.”
CITY OF PACIFICA
Company Legal Name
Authorized Signature: Date:
Printed Name: Title: v060721